Video summary
Dr. Nick Epley, a behavioral scientist at the University of Chicago and author of *A Little More Social*, argues that social anxiety is often rooted in misplaced beliefs about how others perceive us. He explains that while humans naturally engage in "mind reading" or anthropomorphism to understand independent agents like other people—inferring intentions from behavior, eye contact, or voice—we frequently overestimate the negativity of our own thoughts and underestimate the positivity of strangers' reactions. Epley emphasizes that exposure therapy is the most effective strategy for overcoming this anxiety; rather than simulating social interactions in isolation, individuals must engage with real-world scenarios to learn that their fears are often unfounded and that they are accepted more frequently than anticipated. The conversation highlights how our judgments about others rely on three primary mechanisms: egocentrism (assuming others think like us), stereotyping, and behavior observation. While these methods provide some accuracy regarding social dynamics, each introduces specific errors, such as the correspondence bias where we attribute complex behaviors to simple internal traits without considering context. Epley illustrates that humans are uniquely equipped for "social IQ," particularly through our ability to track eye movements and interpret non-verbal cues better than other primates. He shares anecdotes of spontaneous connections made with strangers on trains or in grocery stores, demonstrating how small acts of kindness can uplift not just the recipient but also one's own mood and sense of connection to humanity as a whole. Research indicates that extraversion is strongly correlated with well-being because it reflects habits of reaching out rather than inherent personality traits; acting more extroverted improves positive affect regardless of whether an individual naturally identifies as introverted or extrovert. Epley suggests that for those struggling with social anxiety, using tokens like dogs or shared interests can help bypass initial barriers to conversation, though these tools are not strictly necessary if one chooses to engage directly. He recounts a personal story involving his son and a group of hunters in the wilderness, where an initially intimidating situation turned into a profound bonding experience once they overcame their hesitation to connect. This example underscores that avoiding social interaction due to fear often leads to missing out on significant opportunities for joy and community support. To cultivate better social habits, Epley advocates for conscious modeling of positive behaviors in daily life, noting that children learn primarily through observation rather than explicit instruction. He describes his own practice of performing a "happiness walk" upon entering his office, where he deliberately makes eye contact and greets colleagues to brighten both their day and his own mood. This routine transforms fleeting moments into lasting habits that shape one's identity and social environment. Ultimately, the discussion concludes that life consists of a series of small moments rather than grand achievements, and by actively choosing to engage with others despite anxiety or indifference, individuals can significantly enhance their mental health, physical well-being, and overall quality of life through simple, repeated acts of connection.
Read the full video transcript
Social anxiety is something we really
can help people with. Essentially, the
strategy is very simple. If you are
afraid of talking with a stranger or
having a deep conversation, the way to
get over that is not to simulate it or
to imagine. It's not like you get up and
you you give a pretend speech. That's
what psychologists were doing for years.
It doesn't work because it's still
pretending. It has to be real. You send
people out in the world and to do the
thing for real. You're worried about
getting rejected. Go out and start
asking people for help and you'll learn
that your fear is misplaced get accepted
more often than you might guess.
Exposing people to that thing that they
are anxious of, when the belief is
misplaced, and with social anxiety it is
usually wildly misplaced. That's what we
find over and over again is a mistaken
barrier to connecting with other people.
That's how you you ease that social
anxiety and get rid of it. Not because
you do
you dull your anxiety so much. It's
because you change your beliefs
about what other people are like.
Welcome to the Huberman Lab Podcast,
where we discuss science and
science-based [music] tools for everyday
life.
I'm Andrew Huberman and I'm a professor
of neurobiology and ophthalmology at
Stanford School of Medicine. My guest
today is Dr. Nick Epley. Dr. Nick Epley
is a behavioral scientist at the
University of Chicago and an expert
researcher on the science of social
connection. What's different about
today's conversation in the context of
social connection is that it doesn't
just center on improving relationships
with friends or family or co-workers. We
do talk about that, but we also talk
about the smaller everyday conversations
that we have with people that we don't
know so well and the positive impact
that that can have on mental and
physical health. Now, I want to be
clear, we're not talking about engaging
in small talk for small talk's sake.
We're talking about taking opportunities
to connect with people once or several
times per day and the tremendous
benefits that can have for people's
mental and physical health, including
yours. We also talk a lot about the
assumptions that we tend to make about
other people, both in real life and
online, and how those actually match up
with reality. We also talk about Nick
Epley himself because his life strongly
has informed his research. We talk about
his biological and his adopted children,
raising a child with additional needs,
and the incredible joy and growth those
choices have brought him and his family
by virtue of the sorts of social
connections that they've brought. I must
say today's conversation went a lot of
places that I did not anticipate, and it
certainly inspired me to look
differently at everyday interactions as
far from trivial, and in fact key to the
fabric of social connection and our
mental and physical health. Before we
begin, I'd like to emphasize that this
podcast is separate from my teaching and
research roles at Stanford. It is,
however, part of my desire and effort to
bring zero cost to consumer information
about science and science-related tools
to the general public. In keeping with
that theme, today's episode does include
sponsors. And now for my discussion with
Dr. Nick Epley. Dr. Nick Epley, welcome.
Thank you so much for having me. We make
a lot of assumptions about other people,
and in my case, cuz I have a new puppy,
about animals.
You know, we're always thinking that we
know what other beings are thinking.
Yeah. But as you've pointed out, and as
a colleague of mine in neurosciences,
Dr. Karl Deisseroth, has pointed out,
most of the time we don't even know what
we're thinking. Like there's stuff going
on in there, but like we're we're not
that good at thinking, "Oh, that last
thought was a complete sentence that
means blank." That's That's not how the
human mind works.
>> Right. So,
usually when we hear the word
anthropomorphism, we're talking about
humans making assumptions about other
animals.
>> Mhm. But humans are animals. We just
happen to be the curators of the planet.
So, why and how do we anthropomorphize
about other people, and how does it hurt
us, and how does it help us?
>> Yeah. So, I think the way to think about
anthropomorphism is that what we are
doing is we're trying to understand
what's going on within another agent,
essentially. And so, anything that acts
independently, right? You got a ball
rolling across the table. If something
else bumps into it and it moves in
perfect, you know, the perfect
deflection off of it, you don't need
anything to explain why that ball moved
as it did. But if this ball is coming
across the table, another one hits it
and it just keeps going or it goes some
other direction, well, then it seems
like there's something going inside that
thing that might be driving it, right?
And that in that thing that's inside
that ball might be a mind, right? Might
be a set of thoughts or beliefs or
attitudes, some kind of psychology
that's pushing it. At least that's the
way we interpret what an independent
agent might be doing. We do this when we
think about other people, right? You're
nodding your head now. I think you're
thinking about something, right? You
move this way or that, you wanted to do
this thing or that thing. We do that
same kind of mind reading, right? With
non-human agents, animals, gods
sometimes, the planet, even ourselves,
right? We reflect on ourselves. We have
experience at least with having certain
mental states come to mind and we use
that experience as a guide to what's
going on in other people, too. That kind
of anthropomorphism, that kind of mind
reading, right? Where we infer others'
thoughts or beliefs or attitudes, that's
helpful to us for at least two reasons.
One is it gives me some sense of why
you're doing what you're doing now. It
allows me to understand what you're
doing right now. Are you trying to be
kind? Are you trying to be uh
aggressive? Are you trying to be
friendly? But it also is pretty good at
allowing me to predict what you're
likely to do next. So if I think you
feel hungry, well, you're going to go
try to eat something. If I think you
don't like me very well, you're going to
behave a particular way towards me. So
this kind of mental state inference,
this kind of mind reading, serves us
pretty well for getting around in a
social world.
Don't always get it right, but in
general, it's better than not doing it
at all.
So as we make assumptions about others
and their intentions and their
past
>> Mhm. choices in some cases, right? Like
if somebody hits somebody else, we we
make an assumption about the certain
things might have led up to that.
>> Yes, right. Are we mainly paying
attention to behavior? Mhm. And or are
we paying attention to
what they seem to be paying attention
to? So called theory of mind.
>> Yeah. So, it depends a lot on what kind
of environment we're in. We think about
the minds of others in lots and lots of
different context. My wife right now is
back home in Illinois. I can think about
what she might want for dinner, right?
Or what she's feeling at any given time.
We can think about people when they're
not present. We can think about
strangers, people we know nothing about.
I write a book. I'm trying to think
about how will people understand this
book, right? These are all cases where
there's not somebody in front of us at
all, right? And when we're doing that,
particularly with strangers, people we
know nothing about, things we know
nothing about, then the one thing we
have at our disposal is ourselves. We
can use our own minds, right? So, if I
walk into a classroom and I think it's
kind of cold in here, well, I can assume
that other people will think it's cold,
too. I'm using myself as a guide.
Once I know a little more maybe about
you, right? I learn that you are, you
know, you're a PhD from Stanford. I
learn that um
you know, somebody is a is an athlete or
whatever. I learn something about you.
You're you're a doctor or you're a
lawyer. Then I can use that information,
my beliefs about groups of people, as a
guide. That's stereotyping. And
stereotypes contain a fair bit of
accuracy to them. If I know that you're
a Democrat or a Republican, I can make
some reasonable inferences about other
thoughts you might have, other beliefs
you might have. Not perfect, but better
than chance guessing.
And then once I see you, like what we're
doing right now, if I can see you, then
I'm watching your behavior. And then
behavior dominates. Behavior though is
tricky. I'm watching you, right? You
could have two people kissing. They
seem, you know, delightfully in love,
right? They seem just so nice together.
And you can you you can make one set of
inferences when you see that that
happening based on that. You can infer
what's going on behind that based on
what you're seeing. And when we can see
the behavior in front of us, that's then
what we're paying most attention to. But
each of these different mechanisms,
egocentrism,
stereotyping,
and behaviorism, we might think of
working backwards from your behavior,
they all gain give us some accuracy, but
they also create some error.
Egocentrism creates egocentric biases. I
assume that you think more like I do
than you actually do.
Stereotyping tends to create uh a
different set of mistakes. I tend to
think that groups are more distinct and
different from each other than they
actually are because stereotypes are
about the defining features of groups,
which tends to exaggerate the
differences between groups. And when it
comes to behavior, I tend to assume a
simpler, more simplistic
uh mind behind that behavior than
exactly actually exists. Psychologists
refer to this as the correspondence
bias. I tend to infer an intention or
set of beliefs or attitudes that
corresponds with your behavior as I see
it. So, if I see you hit somebody, I
might assume you are an aggressive
person. That's how I interpret right
away. Had I known it was in
self-defense, then I would interpret it
very differently, right? But we tend to
leap to mental states or intentions from
behavior. Sometimes that can get us into
trouble when the relationship between
intentions or thoughts and behavior is a
little complicated. So, each of those
gets us some accuracy,
but each of them also creates some
error.
If you are willing, I'd like to return
to the example you gave at the beginning
of of a ball rolling on a table and
another ball striking it or not. You
know, in the second example you gave,
the the ball simply takes off on a
different trajectory and you said that
we're going to make some assumption that
the ball has something like a mind,
something controlling its decisions.
What I'm about to say reflects a a a
strong bias, which is that I've long
been interested in the visual system of
non-human and human primates because we
are so visual. And the eyes are two
pieces of the brain. Are they the only
pieces of the brain in healthy
individuals that are outside the cranial
vault and they give us a lot of
information and I think people know that
but I don't think they appreciate just
how much information they give us
not just pupil size and whether or not
our gaze is is locked with theirs all
that's true too but if I could just
alter your experiment for a second let's
say that first ball had eyes. Oh yeah.
And it's rolling forward but then the
eyes shift to the left and then the ball
goes to the left now I have additional
information I have a window literally
into the brain where I can say what's
over there that might have motivated
that decision and I think with humans we
do this right like if somebody's going
down the street just swinging their arms
wildly and hitting people we think this
person's out of control they're crazy
whereas if they see somebody then they
orient their their gaze toward them now
we we start making all sorts of
assumptions about the operations of that
mind.
>> Yes. And in my worldview no pun intended
the eyes are the best source of
information about intent about goals
etc. So limiting the conversation to
conditions where we can see the other
person and what they see
are there any examples of our judgments
about other people's thoughts and
behavior and etc.
improving by virtue of
>> Oh for sure yeah yeah I mean so So the
eyes are do provide valid information
>> the voice also contains an awful lot so
that's the other thing we spend a lot of
time studying but
we we are the most socially
sophisticated primate species on the
planet we have a brain uniquely equipped
for connecting with the minds of others
and that means that we are
hypersensitive to certain things the
eyes are one of them there's this great
paper in 2008 on the cultural
intelligence hypothesis it's a science
paper where they compared you know they
tried tried to assess what is it that
makes humans sort of unique on this
planet.
Um
and they compared little over 100
2-year-old toddlers, right? Imagine
running this experiment if you would. A
little over 100 2-year-old toddlers.
This was done at the Max Planck
Institute in Germany, one of the Max
Plancks. Uh over 100 chimpanzees and
then just for good measure, another 36
orangutans who apparently had nothing
better to do. Honestly, aren't they
crazy? Yeah, it's crazy.
>> exhausting, but
>> Exactly. Man, I can't Yeah, I I would
like to know the background of of
details of this. How it was actually
done and how long it took. But what they
did essentially is ran each of these
groups through two different kinds of IQ
tests, you might think of them as. One
was an IQ test involving physical
objects, right? So, things like,
[snorts] you know, tracking where a
reward was placed under a shell game or
using a tool to to solve some kind of
problem. Ja- Jane Goodall once, you
know,
psychologists once believed, biologists
once believed that tool use was made
humans unique until Jane Goodall watched
the chimpanzees using twigs to get
termites out of a termite mound, right?
On the physical IQ test problems,
the human toddlers, the adult chimps,
and the orangutans performed equally
well. There wasn't a difference. It's
not reasoning about physical things in
space that make us unique.
The other group of IQ problems were
social problems, where it required
reasoning about the mind of another
person. And this involved doing things
like tracking where someone's eyes are
looking
in order to monitor what someone is
thinking. Because we tend to look at
things we're thinking thinking about and
think about things we're looking at. If
I want to know what's on your mind,
what's governing your attention, I want
to be really good at tracking your eyes.
And we are amazing at this as human
beings. I can tell whether you're
looking at me right now or looking at my
right ear from this far without any
trouble. I can tell from 50 ft away
whether you're looking at me or looking
at, you know, 10 ft above me. We're
amazingly good at this. Super sensitive.
I couldn't calculate the angle on a roof
if you gave me a month and an armload of
protractors to do it, but I can detect
the angle in your eyes in an instant.
Also involved things like
being able to understand somebody's
intentions from their actions, right?
So, if I reach out to for this glass of
water and I miss it,
you can infer I'm thirsty and I want to
drink. You could Oh, you could hand me
the glass, Nick, right? If if I wanted
to drink. And because that's you
couldn't read my mind, essentially. You
could infer my thoughts. When they
tested the 2-year-old toddlers, the
chimps, and the orangutans on in these
social IQ tests,
that's where the 2-year-old toddlers
were shining. That's where we were
crushing the competition on those social
IQ problems.
You can do this, you know, in front of a
chimpanzee all day long and they will do
nothing for you, right? Nothing for you.
I do that in front of you and you can
hand me the glass of water super easily.
So, yes, the eyes give us a lot and we
are extremely sensitive to all of those
social cues that convey might convey
what's on the mind of another person cuz
it allows me to anticipate what you're
doing before you do it.
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And you mentioned voice. Um I'm going to
make an assumption. I'm sure it's wrong.
Um or at least partially wrong. That
voice offers a lot of information about
autonomic tone, how stressed or how
relaxed somebody is.
>> Mhm. Uh and I'd be curious to know
A if that's true, what else it conveys,
and
also how much prior exposure to voice
matters. Today's the first time I've met
you. I don't know what your voice
normally sounds like in this context. So
I'm just operating off what I've got.
Yeah. So what's in voice? What's not in
voice? And and what what are we aware
of? What are we not aware? Yeah. So
there are lots of things contained in
the voice because it is very closely
connected to your mind. You notice that
your eyes are, right? Your eyes are
closed. But your your voice is also very
closely connected to your online
conscious experience. You are speaking
while you are thinking. And as you're
having thoughts, your voice can reflect
authentically what's going on in your
mind. So when I speed up, you can tell
I'm kind of excited about something.
When my voice varies in pitch, you can
tell if I'm enthusiastic or not or kind
of sad about something. You can pick up
a lot about what's actually going on in
the mind by listening to a person's
voice. And there are a couple of things
that we've studied in in our research.
One is voice just contains a lot of
information that allows us to understand
other people better. Right? So if you
compare typing to somebody versus
talking to them, the voice allows you to
to determine things like intentionality,
to to differentiate when you're telling
a joke or being sarcastic than when
you're not, right? What type does he
mean?
>> [laughter]
>> This is so funny, right? We think when
we're sending off an email to somebody.
It seems funny to us cuz we know this is
meant to be a joke. Person on the other
end doesn't realize the comment about
this person's aunt or brother or
whatever was meant to be a joke and
they're all offended, right? But if you
say this in your voice, sarcasm is
crystal clear. Interestingly, what we
find, and this is because of egocentrism
in part, we're not always so sensitive
to how our own communication is
interpreted by another person because we
know what we're thinking when we're
conveying something, we tend to think
we'll be understood equally well whether
we're typing or talking, but of course
on the receiving end it varies a lot.
So, voice contains a lot of information
that allows us to understand what
somebody's saying better.
But, what we also find, which I think
is, at least from my perspective, also
interesting, is that the voice also
conveys the presence of mind.
I don't have access to your thinking, to
your reasoning, to to what's going on
between your ears. I can only watch from
the outside, right? And I get cues. I
can see your visual gaze, but I can also
hear you. The voice contains a lot of
cues to the presence of mind.
When you're really thinking hard about
something, your voice slows down and you
deliberate. And that variability in the
pace of your voice kind of tells me that
your mind is alive. Just like I can tell
that you're biologically alive because
you're moving,
your voice also moves and it tells me
you got a lively mind. It conveys the
presence of emotion. It can prevent
convey the presence of thinking. So,
when we have partisans, for instance,
we did this This is with Juliana
Schroeder, who is one of my amazing PhD
students from years ago. She's now on
the faculty at Berkeley at at Haas. We
had people This was on the eve of the
2016 election between Donald Trump and
Hillary Clinton.
We had
people who were voting for Trump or
Clinton
say why they were voting for the
candidate they were voting for.
And they gave a verbal pitch. And we
could get a few different cues from
this. We could get an audio recorded
clip, so we could see and hear the
person. We could just get their voice.
And we could also strip out their voice
and just see the content of their text,
right? To see the words they were
saying. They also wrote a pitch about an
explanation for why they were voting for
this particular candidate, okay?
What we then did was we had people
watch and listen, listen, read the
transcript, or read the
the written explanation,
and say
essentially, how mindful is this person?
How thoughtful are they? How thoughtful,
how intelligent, how rational,
how capable of experiencing emotions are
they? Essentially, they're asking, are
you a mindful, intelligent person, or
are you kind of just like a mindless
idiot? Are you human-like, or are you
kind of not human-like, like a more like
a rock?
And what we found was that when people
could hear
what the person had to say, either while
also seeing them, or just with their
voice, they rated the person,
particularly when they disagreed with
them, when there was person on the other
side,
as more thoughtful, more intelligent,
more rational. This tendency to
dehumanize the other side, to think of
them as mindless idiots, was
dramatically reduced when you actually
heard what the other person has to say.
So, I think the voice, along with the
eyes, along with eyes gaze I gaze, but
the voice allows us, gives us a lot of
information, allows us to understand
what's on somebody's mind, and it also
allows us something deeper, allows me to
tell you that you've got a mind, that
you have one.
Very interesting. I the vision piece I'm
familiar with for reasons I stated
before. The physical behavior piece
makes a lot of sense. The the voice
piece as a reflection of an active mind
is something I really haven't
considered. You know, we'll hear
sometimes that the content of people's
words is less informative than, you
know, the timbre of their voice or or
something like that. I I don't know that
I completely believe that. I I think
that that's a I think that's a 90s
That's like an 80s 90s pop psychology
ism.
>> Absolutely. That is a highly stylized
experimental result. Mhm. All right. So,
you will sometimes hear in this pop
psych world that 80% of what's
communicated is communicated through
paralinguistic. That obviously is not
true. You're not going to I'm not going
to be able to tell you about my book
just by using the tone of my voice.
Right. So that is that certainly
>> Words Words matter.
>> The words certainly do matter. But above
and beyond that, there are other things
that matter in a person's voice that at
least we find people aren't so sensitive
to. So when we ask for instance
when we ask our MBA students
to give an elevator pitch as Juliana and
I did in in one of our one of our
experiments. Give an elevator pitch for
their their their desired job, the job
they want most, right? Why should this
company hire you?
They can give it with their voice, so we
do the audio and visual.
Uh we do just the audio. We pull out the
transcript, just get the words. Or they
type their pitch. We then have people
watch and listen, listen, or read these
pitches and say, "How intelligent does
this person seem to be?
How hirable does this person seem to
be?" And we've done this both with
people who imagine working for companies
and also with Fortune 500 recruiters,
too.
The person seems more intelligent, more
rational, more thoughtful, more hirable
when you hear what they have to say.
And yet the MBA students themselves
think they'll be judged equally on those
two. They're not.
And when we asked like a separate
separate group of people, "If you wanted
to communicate with somebody in a way
that would make you seem most
intelligent
overwhelmingly people say
I'd rather write." Hm. And the thinking
behind that I think is that people think
they can edit and such. But what they're
missing
is that the sound of your voice conveys
a lot more. It conveys the fact that you
have a mind.
Cuz I can't see it and I can't read it
in your dead text, right? Your dead text
[snorts] has none of the paralinguistic
cues or features. Really talented
writers, novelists can do this.
But mostly your text is dead. It doesn't
have intonation.
It doesn't change its pitch. It doesn't
show me thinking while it's actually
happening.
And people don't seem to realize that.
What does this reveal to us about AI?
Um
because people are spending more and
more time with AI, on AI.
>> Yeah. And what comes back is text. I
mean, there are versions of it and soon
I imagine there will be elaborated
versions of it with um avatars or even
uh video Yeah, for sure. AI. Are you
generally enthusiastic about what that
could bring in terms of
better understanding other humans? Cuz I
could imagine a world where, you know, I
can't reach you, but I could go on AI
and say, "Hey Nick,
I would just do it directly. Hey Nick,
uh I'm really curious. I'm going to the
Midwest where you're from and I'm super
interested in like culturally, what's
the best way that I could connect with
someone around this, this, and this,
given the content on the internet? The
uh LLM should be able to have a video of
you delivered to me uh what you would
say, or pretty close to it. Is that that
can be better than than a bullet point
list? It will, yeah. So, people will
find it more believable, I think, right?
But a lot of the things that people turn
to AI for now are for facts, right? For
actual information, for text. But
I do think increasingly it's going to be
used for social stuff. Yeah.
>> People feel lonely, disconnected, they
need a friend. I'm friends with Liz Dunn
who's a fabulous psychologist at
University of British Columbia. And she
told me
that they're starting to do research
about allowing people to to practice
having conversations with AI before they
actually have a conversation with
another person, like a conflict.
>> Mhm. I can see ways in which AI could be
used to do lots of things. I can also
see obvious problems with it. If I'm
connecting with the AI and I'm not
connecting with other humans, I can see
problems with it. But I think in terms
of the presence versus absence of a
voice, um
I do think voice will allow us to the
extent that it's good and perfect,
right? Sounds like a human voice.
Our predict My prediction would be that
you can trust it more when you hear what
it has to say. As long as it mimics
really well a human voice.
Cuz you'd anthropomorphize it just like
you do another person. I don't want to
spend too much time on politics, but I
can't help but ask this next question.
Um
way back when uh
Bush was president, second one, um I
recall there was a lot of discussion
around um
people who voted for him saying, "He's
the kind of guy you'd want to have a
beer with."
>> Yeah. Right?
>> Yeah. Which I interpreted as
there's something about his style of
speech which was very everyday.
>> Yes. And we don't have to talk about
current candidates and politicians, not
to avoid it. I don't have to answer on
anything these days. But I think it
nowadays we have a lot of access to
people talking on video. They you know,
when you and I were growing up, I think
we're more or less the same age. You
know, there would be a pre- presidential
address or there'd be a campaign and you
hear from people, but it was it was very
limited. You didn't get so much exposure
to people. So now we have more and more
information about voice, about behavior,
about decision-making um depending on
the resolution where their eyes are
going. Um
do you think that we're getting
better at assessing
public figures or are we getting worse
at assessing public figures?
>> question.
I think uh that'll take me too far out
on a limb. I don't I don't know. I don't
know the answer to that. I mean, there's
so much information that we have now. Um
but the other thing too is that the way
we evaluate other people, and this is
this is central to a lot of our
research, other people are ambiguous,
right? They're not crystal clear. That
same thing that I say to you that I mean
to be a joke can sound really hostile or
violent to another person, right? Can
sound really awful and be taken as
offensive. So I think that that's what
make my makes my work as a psychologist
so so interesting.
In the early 1900s, psychologist, you
know, when social psychology, my field,
and cognitive psychology started, it
came out of, you know, basically biology
and vision sciences and and basic
sensory perception, thinking that we
could understand human thinking and
measure it, measure our judgments about
each other in the same way that we
measure how people evaluate hot and cold
and stuff like that. But it turns out
that other people are very ambiguous.
It's not always so crystal clear. And
so, two people with a different set of
beliefs or attitudes or perspectives on
the situation can look at the very same
stimulus
and see totally different things, right?
A lot of our judgment is not happening
out there, coming to us. It's happening
in here, interpreting what we're seeing.
And in the world of politics, everyone
who's listening to this podcast knows
just how ambiguous things are. Somebody
says something and the right will, you
know, think interpret it this way, the
left will interpret it that way. It's
known as my side bias. Even the very
same stimulus, right? So, there is this
sense that if we get more and more and
more information,
then we'll understand people better,
better, better.
That's not necessarily true if we come
into these perceptions, into these
viewing these things with very different
starting points, a very different
perspectives to begin with. You've
worked a lot on this notion of under
socialization.
>> Mhm. If I may, I'd like to invert it for
today's conversation and uh
talk a little bit less through the lens
of how bad it is if we're under
socialized and um explore instead how
good it is if we do socialize.
>> Yeah. Um not because I I have to make
things positive, but because ultimately
I think actions to socialize more are
going to be useful. And
>> [clears throat]
>> um
I'm tempted to set this up as an
experiment. Uh-huh. So, as with the the
example of balls you gave before, in the
most deprived condition, a human is in
total isolation.
>> Yes.
Okay, so, um
another condition is they can, let's
just say, text with somebody else, but
they can't see them and they they've
never seen them.
>> Yeah. Then we can ratchet that up,
right? They've seen them before, they
can make a phone call, they can do video
chat, they're in person. I can see a
million excellent arguments for while
why in-person interaction is good. But
what is the evidence that the other
forms of social interaction are good
also? We hear so much about how they're
bad, but we also hear about the
isolation crisis. Yeah. And so we've
sort of I've lumped
the more deprived versions of
socialization in with isolation, and I'm
not sure that I accept that. I'm not
trying to counter your work. I don't
know enough about to do it. I'm not
qualified to anyway. But is texting with
a friend healthy as opposed to spending
time alone? For sure. Okay. In person
time clearly being the best.
>> It's a little better. Although going
from no contact to some contact is the
big leap. Tell me more. So, being
isolated is a spending a day alone is
pretty is pretty miserable. So, when
psychologists look at this this comes
from a from a famous
paper by Danny Kahneman and Angus
Deaton, both Nobel Prize winners in
economics, neither of them economists,
that looked at the Gallup daily
well-being poll, right? And the call
they they call people up every day and
they ask them how you're feeling today
in a number of different ways. We
they actually ask you about the day
before. Yesterday did you enjoy
yesterday? Did you feel enjoyment
yesterday? Were did you smile yesterday?
Did you experience sadness yesterday?
Right? Did you experience stress
yesterday? And they they So, they ask
about these different measures of
well-being.
They also ask about all kinds of other
things like how much money you're
making, are you religious or not,
they know how much insurance you have,
whether you're surveyed on a weekend or
a weekday. They also ask you,
did you spend yesterday entirely alone
or not? And when they do that, you can
compare the effects of things like
social isolation, you know, being alone
versus not against these other things.
It turns out the difference between
spending yesterday alone versus somebody
else, the difference in your well-being
on these other measures is about seven
times bigger than being relatively high
or low on their income measure, which is
about a $60,000 difference between these
two groups. That being alone is bad.
That's a bad day. Okay? And having
connections with other people improves
it pretty dramatically. Above and beyond
that, you know, it it does matter. It
can be it's it's it is better those
interactions, but now you're you're
you're adding good things to what was
already somewhat a a good thing. Plus,
we also need to
we need to unpack a little bit what
these different media do. They're good
for different things. And we don't
always use them for in the ways that are
right, but I think, you know, in many
ways we do. Like, if I
send you a text or I send my wife a
text, right? She's she's back in
Illinois today. We've been married for
nearly 30 It'll be 30 years in August
this year. We know a ton about each
other. I can send her, you know, a heart
when I'm feeling, you know, love and I
want to send her let her know that. And
she's going to feel that's going to lift
her up a little bit. That's going to
feel good. We already have a
relationship that's establishing just
some some contact. Texting is great for
that. It can allow us to stay in contact
with somebody.
It is not good for building a
relationship necessarily over time.
Like, if we're going to spend a half
hour typing to each other, it's not a
good way to spend that half hour. I'd be
much better at picking up the phone and
talking to you to help establish that
relationship. But absolutely, the
ability to reach out and connect with
other people
frequently, as texting is used out in
the world, can allow us to stay
connected. Now, if that's the only thing
we're doing, if we're not actually
spending time developing more meaningful
relationships with people,
that's not going to be as good as it as
it could be. But you started this by
asking about sociality more generally.
And why is being social good for us? The
fact of the matter is, even with our
imperfections in thinking about the
minds of others, we are highly social.
Just the ability to think in the level
of sophistication that we do about the
minds of other people shows how
important the sociality is for us. And
you see the importance of sociality just
almost everywhere you look, the way our
brain is organized, right? So, our
neocortex is massive relative to the
rest of our brain compared to our
nearest primate relatives, the the
chimpanzees. A lot of that stuff is good
for social stuff, right? For theory of
mind use, for keeping track of who knows
what and who you should trust and who
you should avoid. Living in large social
groups is complicated, right? And the
size of our brain reflects a
complication. If you look across primate
species, the size of the neocortex
relative to the rest of the brain is
correlated with this is this is
uh this is work on the social brain
hypothesis, right? The size of the
neocortex relative to the rest of the
brain is correlated with the social
complexity of the group the primate
species lives in.
Our brains are built to be social. Also,
for most of human history, being alone
and isolated is a death sentence, right?
You can't live on your own. We We depend
on each other for survival. That also
means that we have a neural architecture
that is desperately trying to keep us
connected with other people. And so,
when you spend a day alone, the reason
why it feels like crap as my uh as my
late colleague and friend John Cacioppo,
who was at the uh University of Chicago,
studied loneliness, really is the world
was the world's expert on loneliness,
noted that that your neural architecture
is screaming at you when you are feeling
when you are alone to reach out and
connect with other people. That's why
loneliness feels bad, right? And that's
why the opposite of loneliness feels so
good, like getting like getting a hug,
that feels good. Your brain is trying to
tell you get out there and connect with
other people. So, when you're lonely,
you get spikes in cortisol in your
bloodstream that compromises your
cardiovascular functioning, that
compromises your immune system. That's
why being lonely can make you sick and
why it can shorten your life, right? You
also see that the opposite of
loneliness, connecting with other
people, just feels darn good, right?
That's your brain telling you that's
your body telling you, "Yeah, do this a
little more often. This is really good."
Right? So, when you have that little
conversation with the with a stranger
like I did coming you know coming in, I
had this amazing conversation. It was
actually a very deep, hard conversation
with my Uber driver who was Iranian,
uh had lost a son in a protest. Shot in
the neck years ago. In Iran. In Iran,
yeah. Very painful, but also very
meaningful. Connected us to each other.
Felt a very strong bond with each other
in that moment. That's your brain
telling you, that's the kind of thing
that we're built for, right? Because
living alone for most of human history
was a bad bad thing. So, we are
hyper-social agents interested in
connecting with other people. It doesn't
always mean we know exactly how to do it
or that we we get it right, but going
from nothing to something is a huge leap
for us. And texting can sometimes help
us do that. One comment, one question.
Um sometimes I like a day alone. Yeah,
for everybody else it's but that's
because I I don't spend time around lots
of people, but I spend a lot of time
around certain set of people. I adore
them, but you know, sometimes it's nice
to get that space. But one thing that
I've noticed that because when I was a
graduate student I'd run these
experiments often during the holidays
because I worked on developmental
neurobiology. I didn't have a choice.
If that you know, if my experimental
subjects were a certain postnatal age, I
was working that day. It was my my after
all. And there's this kind of
interesting
idea that I'm not sure I subscribe to,
but
well, that I do subscribe to. Forgive
me. That
there's something about us as humans
that we really like to create action at
a distance, you know, and I don't know
if there's a sex difference here, but I
think it's like you know, young boys
like to create like a rocket or a remote
control car, you know, you have boys,
you know. Or you see something happen
over there um that you controlled in in
a in a meaningful way. And it doesn't
have to be violent, right? It we did
rockets and guns, but it it could have
could be something else, but
this is somewhat philosophical more than
it's scientific, but could it be that if
we spend too much time alone, we got all
this stuff in our mind and it's very
hard to create some sort of
reverberation or or action at at a
distance that we know reflects us. And I
wonder if our unconscious mind actually
gets to the question like, do I even
exist? Now, of course, we know we exist.
We can touch our limbs and but the
social isolation fear, you know, if I've
got fridge full of food and I've got
music and I've got audiobooks. That's
all incoming, but at some point you do
get a little I know cuz I've spent days
upon days during experiments back when
by myself, but you you get a little
weird. Yeah.
>> Your thoughts get a little distorted and
and it's almost like you know there's
stuff out there, but if you spend enough
time away from it, it it kind of messes
with your head a little bit.
>> Yeah. And then of course we think of
like the Ted Kaczynski types and these
extremes of people that have gone into
isolation. There's that movie about the
the true story that um
uh guy that goes into the wilderness.
Oh, yeah. Right. Um
Yeah, Eddie Vedder wrote the soundtrack
to that movie.
>> Right. And and I love that.
>> Into the Into the Wild.
>> That's right. And um McCandless, right?
McCandless. Yeah. Yeah. And I think he
wrote at the end, you know, the
connection with people is the thing. You
know, he had this romantic view of going
out into the wilderness by himself or we
think of, you know, Walden Pond and you
know, we romanticize this thing about
being alone for long extended amounts of
time.
But I think it raises real questions
about whether or not we're
even there. It's sort of the
the most existential version of like, if
a tree falls in the woods that you know,
no one's there, did it make a sound?
It's sort of like if we have thoughts
and emotions and experiences and there's
no one else around
>> Yeah. to reflect those
for them to have impact on like, do we
even exist?
>> Yeah, yeah.
>> And then this might be some hardwiring.
Here I'm getting like almost Freudian,
and so forgive me, I'm not a
psychologist.
>> Yeah. I Yeah. But I'm I'm curious what
what your thoughts are about the
relationship between the fear of
isolation, our need for for our thoughts
and desires and behaviors to to have
some sort of reverberation
>> Mhm.
>> Mhm. out there. Some responsiveness to
us or something.
>> confirmation that we're actually here. I
think the closest research to this, to
the extent that there is research on
this, is what happens to people,
prisoners who are put in solitary
confinement. And it's not good for their
mental health. It's not good for their
sense of selves, for who they are. They
do lose a sense of themselves. There's
not great research on this cuz you can't
randomly assign people to be isolated
for long periods of time, right?
>> Thank goodness. Thank goodness. Yes,
that that's why we have IRBs, right? But
that experience I think is very real.
What when you were talking about this,
it made me think of
research in the early 1900s, theories
from sociologists
that the way we understand ourselves is
through other people.
The way I know who I am, what I'm like
as a person, who Nick is, is from
talking with you, Andrew. And when we
are in conversation, that's when I'm
learning about myself. You're telling me
about myself, I'm having thoughts that
I'm sharing with you, and that's what
gives me a sense of self, this looking
glass self. And our sense of
self-esteem, in fact, is highly highly
tied, am I a valuable person, is highly
tied to how well we're getting along
with other people. Psychologists
believe that it is a monitor, in fact,
for how well you're getting along with
people. Your very sense of self-worth.
And so when there is nobody out there,
I think you're absolutely right. That's
a that you can you can lose your sense
of of who you are. And people who go out
to the woods, I remember when I was a
when I was a kid, um I actually wrote
this up I I won an early career award
from APA, which is a great honor for me.
But in the in the bio that they asked
you to write, I I wrote in that that uh
about my childhood dream, my childhood
before I was 9 years old. I believed I
was going to be a mountain man. Like I
grew up in the woods in Iowa, hunting
and fishing, being outdoors. All my
extended family were farmers. Watching
Grizzly Adams on TV. Like I thought that
was a legit job. Like you could I could
actually go do this, right? And I was
about 9 years old when I don't remember
quite how this happened, but I learned
that this was not a real job. Like it
was it was not a legit thing that I
could do, right? But yes, I had
romanticized it as well that this is
going to be a wonderful thing to be able
to do. But when people actually go out
and do that, they mostly go insane
within a very, you know, while.
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Social media, which I spend a decent
amount of time on cuz I teach there and
I learn there, um you know, we know has
healthy aspects and unhealthy aspects.
>> Mhm.
A bunch of variables there, age, what
people are looking at, etc. How much
time they're spending on it.
>> Yeah, but social media offered people
this opportunity to get out of aloneness
through a different form of connection.
And so, if we just kind of
hypothesize that having our words or our
thoughts have an a visible
a known impact on somebody else's words
or thoughts provides some sort of
confirmation that we're there. It
>> Mhm. kind of explains why, you know,
taking the most aggressive or
uh or outrageous thought and putting a
comment, and then somebody responds or
other people dogpile or they respond.
>> And then you're like, I'm having an
effect out there, also safely behind a
wall, right? There's no um I think we're
critical of that safely behind a wall
piece. You know, that they the
stereotype that you hear online is like,
you know,
you know, Apple 7689 in his mom's
basement, like, you know, trolling
people, you know, and you but then we
forget, like, that person's alone in
their basement. Why are they doing it?
Like, why is [clears throat] it so
satisfying to them? I don't actually
believe that Yeah. most of these people
are evil. Some of them might be, but I
probably they want to see their words
and thoughts have an effect. And the
>> That's right. to do that is to poke or
to say something outrageous. And so, I'm
hoping that whoever runs these platforms
will try to create incentives for um
more positive interactions, because I
think what ultimately what most people
want is the interaction, to feel that
their thoughts and their feelings matter
out there. So, if we can go to something
even a little more concrete, if we just
think about conversation, right? The the
and forth. Why is the conversation is
often such a pleasant thing? It is
because there is back and forth
responsiveness in the conversation that
allows me to detect that you're paying
attention to me. Right now, you're
looking at me, right? You're nodding at
me as I'm speaking and you'll give a mhm
or right or yes I'm going along and that
allows me to recognize my thoughts are
having an effect on you in a way that's
having a positive effect
in return on me. And so I think very
much the that action action at a
distance as you put it, psychologist
talk about that as responsiveness or
being in synchrony with another person
is part of what makes conversation feel
so good. I have some friends who are
recording artists and the only reason
they still tour
Oh, yeah.
>> it is it's not for the money. Believe me
the money's in some cases is good but
it's not as good as money they can make
doing other things.
It's a huge hassle. Yeah. Um takes them
away from families or security issues.
There's all this stuff but they get to
experience the apex of
collective human action at a distance
based on their
>> They're doing their inflections, their
>> Yes. things you mentioned Eddie Vedder,
right? There's and then there stories of
him or whatever you like scaled the the
at at some concert Eddie scaled up and
like grabbed the microphone got Oh,
yeah.
>> and then he and then he [laughter]
actually actually watched it it was
pretty dangerous and then he and then he
actually repelled down on the microphone
wire. Yeah, this was all spontaneous. So
he's doing these things. I don't know
how much he's conscious of the fact that
he's, you know, exciting people and you
know, but but recording artists love to
do this. They don't just love to sing.
They love to see the response of the
people they sing to. And people go to
concerts
>> Right. I believe because
whether they understand it or not,
they're having an impact on what's
happening up on stage. And they're very
aware of that.
>> that reciprocity. So I think we're just
driven to do this. I I have to believe
that that this is
part of our core wiring. When when we're
kids
and we round up in preschool like when
they all everyone round up and they
everyone tries to sit still and the
girls generally can and the boys
generally can't for a little while. You
know, like until a later age. There's a
lot of learning to let others speak, to
kind of like hold things in. So, as a
human psychologist, if you were to play
primatologist for a moment and we are a
human old world primates, what are the
sort of core components that
social connection are built on? You
know, what we talked about dialogue, we
talked about vision, we talked about
sharing. Is it You know, but
we don't get a whole lot of training in
this if you really think about it. We we
just kind of go through school, we learn
to sit, we learn to listen. You're not
supposed to hit people, you're not
supposed to yell at people. You you
know, you run around at recess and and
and so on and you do what other people
do. But like what is the socialization
in in human primates? What are the core
features that make somebody able to
function really well socially or not? I
think the thing to keep in mind at least
is the reason why we think social
connection matters so much, why it's so
important is that it allows us to
coordinate with other people.
And if I can coordinate with you, then
you and I are better able to survive and
to exist and pass along our genes than
if we can't coordinate with each other.
And that groups that are able to
coordinate with each other, collectively
cooperate with each other in ways that
are that are good for the common good,
those groups outperform groups where
people are just at each other's throat,
nobody's cooperating, right? This is why
corporations
function effectively. You get a
collection of individuals all operating
as a single unit, all oriented towards
one common goal and you can get a
collection of people, of individuals
then doing things that are way more
advanced and way bigger than any
individual would do on their own. This
is why the East Indian Trading Company
was able to send ships all around the
world cuz they had resources tied up in
corporations so that they could send
ships out in the world and if one went
down, you wouldn't lose all of your all
of your resources. You wouldn't lose all
your riches as an investor. So, all of
social connection, at least
evolutionarily speaking, this is the
idea, is pushing us toward cooperation
and coordination particularly with
non-kin.
That's what makes us truly social on
this planet is our ability to cooperate
and to care for non-kin. You don't need
coordination with family members. Uh you
know, you don't need any any special
evolutionary mechanism to get
coordination with family members. They
have your They have your genes, right?
They have your genes. So, that makes
perfect sense. You're leaving genetic
offspring. But, you need something else
to explain why I'm so friendly with you.
And why we coordinate so well out there
in the world. We drive on the right side
of the road. We're We befriend people uh
who we're not related to. And that's
where I think all of this That's what
all That's what social connection is
ultimately trying to serve is that
coordination function. Do you think
there are hardwired mechanisms that set
us up for cooperation with our genetic
offspring and siblings and so forth more
so than with non-genetic uh I know you
have adopted kids. Uh we have adopted
kids in our family as well. And I and
it's sort of weird to say this cuz it's
kind of a duh, but for people that don't
have adopted family members, like the
notion that they're not like
really part of your family is is insane.
Like you know, I can I I for privacy
reasons I don't want to disclose who
these people are, but I can tell you
that um I have a younger family member
who was adopted. And
I
never ever ever think for a moment that
she's not part of our family. Right? I'd
lay down in traffic for her the same way
I would for any other member of my
family. And I wasn't the one that raised
her. Do you think there's something
hardwired about
our genetic offspring than and the other
stuff
fortunately develops? Adopted children,
close friends, um community members.
>> Yeah. I don't know the answer to that
exactly. That's not what I study per se.
What I what I can tell you though as a
social psychologist is that what we
study is the power of context and roles
to drive behavior and the thing that you
are speaking to and the thing that we
have experienced as parents, we have
three adopted children.
What really matters is the role you
play, right? And that is magical. When
we adopted our first two
children
um
from Ethiopia
we made a decision to do this and and
when you adopt you there there's a point
where you move from this being
hypothetical to being this being real.
Okay? And the way this worked for us was
that we were shown pictures of these
children who we could adopt and of
course once you're once you're in on it
like you're all in, you're not really
making a choice. I'm not sure. As I said
you know, we called we called up the
agency. We said we were ready to go. And
and they said how about these?
And they put a picture up for us.
And when we first making this decision,
it was hypothetical.
And the pictures looked different to us.
These kids have come from our kids have
come from very very hard places in life.
You don't end up in an orphanage another
part of the world unless you've come
through hard places. They had come
through very hard places. They were in
the second and third percentile in the
WHO height and uh weight charts.
They were in tough shape.
As soon as Jen and I said
yeah, we can do this. I don't I'm I so
vividly remember this.
They just looked
better.
They just they looked more you just felt
more love they looked different. The
second we decided yes, this is it. Here
we go. We have committed. And then once
you bring people into your family,
anybody who's done this knows the huge
effect is you're dad or your mom. And
that's what matters. We will sometimes,
I don't know if your family has done
this, but I will sometimes very gently
note to people, they will sometimes talk
to me as a as another father of of my
kids and not my kids, right? As if the
biological and adopted children are
different. And I very
try to gently say, they are all our
children. And you don't you don't feel
differently. So, I think what's
interesting, not as if there is there
any subtle difference that's left is how
almost completely imperceptible or
completely imperceptible it actually is.
That's what makes us remarkable as human
beings, that we can do that. There is no
other species we know of that does that
kind of thing, that loves beyond their
kin in the way that we can. In fact,
it's led to a total reshaping in many
ways of the field of economics even.
Economists believe that humans are
fundamentally self-interested. They only
care about themselves. The only rub is
when you actually look at the data,
people are just a lot nicer to each
other than standard models of economics
would predict. We give money away to
charity. We give away kidneys to random
strangers. We care. Like if if if I give
you $10 in an experiment and tell you
you can divide it with another person
however you want, you can keep all of
it, give you know, give none of it, or
give it all away.
The standard prediction from economic
theory is you'll be purely
self-interested. You won't care anything
about this person you know nothing
about. You'll give them nothing.
That's not what real people do.
They give something. 30%, 50%, typically
depending on the context that you're in.
And that's the thing that I think is
remarkable in this particular case. Not
as there any any bit left of of the this
this biological hardwiring, but how much
of it is about the role that you play.
And how much our love for another, our
ability to connect with another person
is a function of the role that we play
in their lives.
Incredible example that the moment you
made the decision, you and your wife
made the decision that these were the
children you were going to adopt, that
they your visual perception of them
changed.
>> Yeah, it's almost like two circuits
emerged in that moment and and I
I can attest from a parallel experience
um
although I'm not the parent of this
family member that it you never go
there's it's a it's an instant and you
never go back. There's never a
reconsideration that you know And I
think some people assume that like well
in especially hard times, you know, it's
actually
it kind of just leaves the room. The
like the the question of of it's
immaterial. It's a fascinating and
reassuring aspect of of our brain
wiring.
>> Other people might imagine that you
think this it just doesn't. You just
you're
you're just parent. That's it.
Wild.
And very cool. It is very cool and I and
and and I think an underappreciated
aspect of our sociality is how much we
and and we often we kind of take it for
granted, you know, people are mean to
each other and so yeah, yeah, people can
be mean to each other, but we also love
each other
way beyond what we should in some way
based on just pure, you know, kinship
relationships and biological offspring
would predict we would. And that's
because
we're highly social. We got to cooperate
with each other in order to get along
successfully in life. And so we've got
these really hard uh hardwired kind of
circuitry to care and love and connect
with each with each other when we try.
What I'm about to describe might be
different now um but a good portion of
my family's in South America and I'll
never forget when I was in my really
like
late teens, early 20s, I went down there
and I I went out with my cousins to a
bar. It was like a club right there um
and it was so interesting because
they
spoke to their friends. We met up with
their friends there. People danced,
people drank, did all the things that we
were also doing back in [clears throat]
California.
But there was no
communication with other people at this
club or this bar that they didn't
already know. Oh. This may have changed.
How? But that then and there that the
culture was one where you go out with
the people you already know and you have
a really good time. But people weren't
exchanging numbers, hitting on people,
looking at other people cross It was
It's that there were these little
pockets across the room. So it wasn't
this idea that oh when you go out in
public, you go to a club or you drink or
something, you you might meet somebody
else.
>> Yeah. Interesting. There wasn't a fear
of other people. That wasn't the reason
you go out. You go out to see your
friends.
>> Yeah. And the interesting thing also was
that many of these friendships had been
lifelong friendships. Oh, yeah. So in
some sense, I wonder is this one version
of how humans evolved cuz we always
think about this village of like a
hundred people, you know, you um
you know, Bob Sapolsky talks about this
and you know, we we evolved in these
culture of a hundred or two hundred
folks and you knew everyone and
everyone's in each other's business and
that that's how our our species evolved.
At the same time what we we have
different examples of of sociality.
>> And that strangers weren't around as
much Yeah.
>> was the idea. Yeah. Yeah, it's it's hard
to say. I don't know. Certainly today,
if you look around the world, there is
and always has been some anxiety about
connecting with strangers and it can
vary depending on where you There's some
places where there's more sociability
than in others, but there's always been
some anxiety about the other. The one
you don't know, right? Cuz you don't
know necessarily if I can trust you or
not in this moment, whether that comes
from our evolutionary heritage or not or
just unfamiliarity with anything, right?
So if you know, if you give me something
to drink here, I don't know what's in
it. I'm going to be a little nervous. I
want to find out before I drink it. If I
trust you, I'll drink it, but if I
don't, you know, I'm not so sure. I'm
going to want to see what's in there
first. There's always some anxiety about
the unknown or uncertainty and it could
be a lot of stuff about strangers, a
reluctance to connect with other people,
a desire to keep with the folks we
already know, come simply from that,
right? Which Which also would apply to
non-human interactions, too, or
non-human objects, as well. We just like
what's familiar cuz we know it and and
we trust it and we're comfortable with
it as a result. Everything else, by
comparison, is a little bit riskier. I
can't say I'm particularly outgoing or
not, but I was taught manners
that had me ask how people's day was
going. Like if I'm checking out at the
grocery store, it's like, "How's your
day going?" And I'm interested. Like
it's not just an icebreaker or some
like, "How's your day going?" And you
hold the door for people, you say please
and thank you. I I think a lot of people
assume that manners equates to small
talk, equates to superficial,
and that it's all a bunch of fluff, that
it's not about deep connection. But when
I'm moving through the, you know, the
checkout line at Whole Foods,
I don't have a lot of options.
>> Yep. If I say nothing, okay, these days
no one would Yeah. notice. Yeah. They
could be on their phone. It would No one
would No one would call that abnormal.
If I say, "How's your day going?" and
they go, "Pretty good." Uh if I say,
"What did you do before you got here?"
That's That's getting a little bit
further down the line, right? Um if I
say like, "What's the hardest thing that
ever happened to you?" they're going to
look at me like I'm crazy, right? So,
what I wonder is when we talk about
manners and etiquette, which I believe
there's been a a real kind of erosion of
at the level of kind of what is
standard, right? Um for whatever reason.
We just don't have a an etiquette
everyone follows. All It used to be all
men wore jackets and ties or at least
ties to work. I mean, now you show up in
whatever, you're right? I do think that
as manners have
become less common or common manner
manners have become less common, that
the opportunities for casual, low-level
exchange have evaporated. Yeah. And so
there's less of a stepping stone to
deeper exchange.
>> Yeah. So, I would think about manners
kind of as habits, right? That's kind of
what they are. And the And some
sensibilities about about other people
being kind and decent to other people.
But, understanding how those manners
might be affecting day-to-day behaviors
is a little bit tricky. So, one of the
things, for instance, we find like in in
a lot of public spaces, people are
reluctant to engage with other people
because they don't want to interrupt.
They don't want to be impolite. There's
a version of that that is about manners,
right? And we have
some Sometimes we're getting signals of
that. Tech gives us signals that
somebody doesn't want to be bothered,
perhaps. Like we put earbuds in or we
look at our phone, right? And so, some
of that could be coming from what you
might think of as as manners. In the UK,
for instance, one of the reasons we we
find just Well, just this true in the
US, too, but even a little more so in
the UK, there's this normal politeness
that I It's not okay for me to get into
your business. In Japan, it's even
stronger, right? I don't want to And
that's seen as being polite, right? In
those contexts.
I'm with you, though, that this general
norm of saying hello or hi to people has
gotten diminished a little bit, in part
because people I think are getting out
of the habit because you got these
You've got these got these phones on you
all the time. But, I think I think it's
a little trickier. It's a little harder
to say, maybe, that manners have eroded
because they're complicated out in the
world. Stuff that looks like could be a
lack of manners in one context could, in
people's own minds, be No, I'm I'm being
polite to you. By not interrupting. It's
tricky. Yeah, I mean, I hear from a lot
of podcast listeners that that the
challenge is with, you know, finding a
romantic partner nowadays center largely
around people not wanting to be seen as
creepy, but also people not wanting
strangers to talk to them. So, there's a
little
We're in a little bit of an impasse
right now. I also hear from people who
wonder why
guys aren't asking them out just kind of
randomly or asking them for a coffee or
for a number or something like that. I
think there's a lot of fear right now,
is what I hear. Yes. And that fear is
probably well, it certainly is on both
sides. Yeah. You know, you said you had
a in-depth conversation with your Uber
driver on the way over here.
>> mean, I used to be that I would get into
deep conversations on airplanes. It
seems like we're we're stuck in this I
know cab situation.
>> out I did last night coming out to to
talk
>> The only downside being sometimes if
your neck is turned to one side, you can
get off that plane with a with a stiff
neck. But in all seriousness, so are you
one to just open up conversation with
people at random? Yeah. In part because
we got to we could go back a long way to
start but I'll start at the beginning of
our research but I'll keep this simple.
I've interpreted reaching out and
connecting with other people
differently. We find in our work that
people underestimate how interested
others are in engaging with them. So
you're sitting next to somebody on a
plane or on a train and people if you're
not already talking, you assume this
person doesn't want to talk to you but
that person is more likely to say
they're interested in talking to you
than you would guess. But if you got two
people that aren't talking to each
other, this gets back to our earlier
conversation, how I can use as
somebody's behavior as a guide to their
thoughts. In this case, making a
mistake, I can infer you're not
interested in talking to me. If you're
not, and you could be thinking, well,
Nick's not talking to me. He's not
interested in it either. We can both
then sit there, both be interested in
talking to each other but nobody's
saying a word cuz we misunderstand what
silence is like. Right? Or we assume
that people don't want to have
meaningful conversations when in fact
most people say that's actually what
they want. So I've adopted a different
way to think about manners here in a way
that I think attends more to both my own
well-being and the person who I'm
connecting with. I think about social
connection as an opportunity or an
invitation to connect with somebody. And
to your point about fear, we find over
and over again people are overly
pessimistic, overly afraid about how
positively other people will respond to
them when you reach out to them in a
positive way. So, like with the Uber
driver on the way here today,
I just he was Iranian.
I asked him, "How do you feel about the
war? Can you Can you tell me about it?"
And it was clear that I was not wanting
some superficial
response. I cared. I was taking an
interest in him.
And he recognized I was taking an
interest in him.
And he responded by taking an interest
then in me and feeling comfortable
sharing. And he I mean, he shared that
his
son died in a protest in Iran and that
he had been imprisoned in Iran. And
I mean, it was we were crying but
together at the end of that at the end
of that ride. It was 23 minutes to get
here. The fact that you're able to
connect for a short while, I'm assuming
you didn't exchange numbers. You're not
going to be in touch. Yeah. So, so the
point is not to create a lasting
relationship. The point is to connect.
>> that moment better. Yeah. I mean, and I
think actually this is a really
important way to rethink how you think
about well-being.
Well-being is not just about the
intense, you know, the the really
impactful moments in your life.
Happiness and well-being is a little
more like a leaky tire. Like you just
got to keep pumping it up cuz you adapt
to things, right? You You do go on this
amazing trip, you know, to out into the
beautiful Sonoran Desert or something,
right? And that's great. You come back
the next day and then you got traffic
coming to work and that sucks, right?
You're right back to where you were
before. It doesn't last. I mean, nothing
really lasts for that long. Well,
obviously relationships can last, but
but moments come and go, right? And what
that means, I think for our well-being,
is that we want to start paying
attention to creating good moments,
right? Positive moments that can lift us
up and the people around us as well. And
you can take I could have gone 23
minutes here
to talk with you today and had a
perfectly boring ride. Or I could have
heard one of the most amazing stories
about somebody's life where he opens his
heart up to me in this car ride in 23
minutes and made that 23 minutes way
better and connect with another human
being
more deeply than than you might imagine
would be possible in that short time.
And make that moment better. My day is
better because that moment was better.
And if you start thinking about
happiness and connection in terms of
moments rather than some sort of
illusion of some lasting long-term
impact, well, then you start seeing
opportunities to connect all over the
place, right? On my plane flight in last
night, did that, right? In the grocery
store, I'll start checking out. And you
got an opportunity, you know, I now keep
an eye out. I try I just pay attention.
I take an interest in other people.
The research that I've done here on
social connections fundamentally changed
the way that I live my life. I take an
interest in other people, so I notice
stuff that I didn't used to notice. I'll
throw out compliments, any kind thought
I will share with somebody.
I just don't have anxiety about that.
Keep moving on, all right? If If I'm
passing, I'll shout out. Like this
morning, I got breakfast at the hotel I
was at.
Guys wearing a killer hat, and I'm
walking by. Hey man, I love your hat.
That's awesome, right? And walk by. He
says, I love it, too, right? And I just
kept going, but that moment was a little
brighter, right? And what's a good day
if not to string along a few good
moments? And what's a good week if not
to string along a few days that have
some good moments in them? And what's a
good month? A good year? A good life.
It's about those moments. And we got
lots of those moments. And if we start
thinking about them in terms of
opportunities to connect, to be decent
to another person in a way that'll
really use the skill we have to connect
with other people instead of being held
back by misplaced fear, changes the way
you live your life.
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Yeah, I'm listening to you and I'm
thinking uh
some of the best moments of my life, and
I've had many, many, are really at this
kind of level of in passing. Mhm. You
know, you mentioned that like, in my
mind I was saying like, never
underestimate the the good feeling that
comes from like a good fist bump with
someone that you exchange no words with.
>> You bet.
>> And I live in a very crowded area, and
so I don't go out much, but when I do,
occasionally you just pass someone on
the sidewalk, and you just like put out
a fist and like, and you feel a kinship.
>> Yeah.
>> Um the other day also um I have a very
niche but uh very deep relationship to a
certain genre music. So, this is like
walking down the [laughter] the
boardwalk and someone goes someone like
shouted out. I was wearing a minor
threat shirt. I'm a big Ian MacKaye fan
minor threat Fugazi and someone goes
minor threat and I go minor threat. I
don't even know where they were. You
know, and so like and like they I mean
you know, it's a you know, I'm dating
myself here by by saying that but I
still amazing band right no matter how
old you are check it out.
But
you know, you feel a kinship to other
members of your species that way. I
don't know who these people are. It's
interesting. It is a whole other level
of human connection that I hadn't
thought of and as with manners and
etiquette and that kind of superficial
small talk piece. I kind of assumed that
that this stuff didn't matter that it
was kind of like well, okay, that's like
that's not nourishment. That's not a
that's not a nice like elk steak or
beautiful vegetable spread. That's the
that's like a that's like a cracker.
Yeah. You know, but the comparison isn't
fair because ultimately like you said
our life is a series of moments and the
feeling that our species has a kinship
that isn't based on anything else. There
was no exchange of money or
opportunities or any of that is is
pretty awesome.
>> that we're connected. We're in this
together in some way. There's a there's
a hypothesis that many of my PhD
students and postdocs over the years
have suggested that we've talked about
but we have never figured out a way to
actually test it but some sense that
when you interact with
with a stranger a member of a group of
some kind
but a stranger is a good example. It
doesn't just make you feel connected to
that person. It kind of changes your
sense of connection to like the entire
group. Like you just feel a little
better about humanity when you see that
moment. Like you deliver a compliment to
somebody. I was walking down the
sidewalk
um, just a little bit ago on my way to
the train, there was a woman standing
next to a car, and she just had these
awesome red glasses on. They just looked
fabulous. And I said to her, when we're
going by,
"I love those glasses. You are killing
it today."
And she took them off.
Almost it I it didn't she wasn't going
to cry, but she she stopped and she
said, "Thank you so much for telling me
that. I really needed that today." Mhm.
Right? I I I had met her in a moment
where she had a bad day. And my sense is
she just felt uplifted just like by
people in general, by the world, just
had a more favorable view of what the
world was like, a different view of what
human nature was like in that moment
>> Mhm. than you otherwise would have had.
Yesterday on my train ride into
University of Chicago before I got on a
flight to come here to see you. Sit down
next to a young man on the train. He's
got his earbuds in, looking at his
phone, you know, easy stereotype, young
man disconnected from the world.
I sit down. I said I sat right next to
him. I said I said hi, reached out "I'm
Nick" to shake a hand. He he came back
with a fist bump rather than a
handshake. But then he took out his
right earbud.
And I started to talk to him. I said,
"You know, what are what are you up to
today? Where are you Where are you Where
are you going into town for?" And he
said, "Well, I'm I'm going to this
culinary program
downtown." And what was so crystal clear
right away was how proud he was that he
was doing this. He'd come from LA,
actually, and he was just start getting
into this training program, this trade
school to get him into this culinary
union where he's going to work as a chef
for maybe for a hotel or a big
restaurant. He pulled out his book, uh
his little three-ring binder that had
his lessons for it. I actually took a
picture of it. I have a I have a son
who's entering a trade program right
now. Uh I've never seen him happier in
his life than when he's doing this. And
he was flipping through, showing me what
they were doing today.
He was just so proud of what he was
doing, so ready to talk with me about
this. His name was Gustavo. Um
delightful young man. And I remember
leaving that conversation just like a
feeling better about about my kids. It's
just about kids in general. Like here's
a kid who's really trying to make it and
that felt good. Not just about this
young man Gustavo who I felt fortunate
to spend 30 minutes that made that 30
minutes much better. But kind of
uplifting about the entire category that
he was from.
And what's interesting is how easy it is
to your point about manners say to avoid
that out of fear. He doesn't want to
talk to me. Not that interested in
having a meaningful conversation. He
doesn't want to go there, right?
But in fact, that's the thing we're all
dying for. It's super interesting. I'd
never thought about this aspect of
social dynamics. Um yes, manners. Um
both my parents are very polite. They
taught us to be polite. My my girlfriend
comes from the south, so she's like very
polite. Like manners are like a big
thing.
And she's a genuinely kind person.
That's why I think people hear like
manners and kindness and they think oh
like it's it's fake, but it's not. It's
it's a it's a real it's it's part of the
the social fabric, right? Not that I'm
the data point that matters, but I
assure anyone who aspires to be a
public-facing person, the thing you give
up when you're a public-facing person is
this. Oh, really?
>> Yeah, it's interesting. And and it's a
And for somebody like me,
it you know, it's it's compensated for
by the other things you gain, right? But
but that disappears, right?
Not with everyone, right? But it
disappears. And so I'm as you're saying
this, I actually realize I like have a
little bit of nostalgia about like just
being able to like go out and interact
with people. And sometimes it happens,
but a lot of times it things revert back
to to the podcast or things like that,
which I really love. I love it when
people roll up and have questions and
everyone knows me that like I'll give a
podcast right there. If someone has a
question, I'm going to give an answer.
>> Sit down for 2 hours, please.
>> Well, I'm going to I always I mean, I'm
genuinely interested in them. I'll be
like, "Where are you from? What's your
name?" I'm genuinely interested. I'm not
asking it like to deflect. I'm really
interested. Um but the the anonymous
brief exchange that reinforces
our and their understanding. It's not
like a belief, it's like an
understanding, it's a feeling that like
we're part of the same species and like
you know, that is a an incredibly
powerful and reinforcing thing. I think,
I mean especially for me, I'm very
affiliative. I I can't imagine and I'll
I'll just table this possibility that
there are some people who are not as
affiliative. You know, I I know one or
two people whose names I won't mention
who don't really It's not that
people but unless it's their family,
they're they're not really interested in
other people. They're just not and I
can't say that they're unhappy. They
like their family, they like their
books, they like their movies and we
could say that they would be better off
if they you know,
were different but they don't seem to
really
like other people. They don't dislike
them but they've got their people and
then there's everyone else.
And the idea that like they would
interact with these other people except
in you know, professional circumstances,
I think to them is kind of foreign but
I'm making a lot of assumptions here,
too. So you can find situations where
everybody seems to act that way, right?
Like on my train coming into Chicago
every morning where nobody's talking
with each other. Looks like nobody cares
about other people, they don't have any
interest in talking to other people. In
those kinds of situations when you ask
people to connect with somebody else
everybody kind of gets lifted up.
If you look across say introversion and
extroversion, a common hypothesis is
that extroverts get their energy and
their enjoyment from connecting with
other people whereas folks who are more
introverted get their energy and
enjoyment from keeping to themselves,
right? That's what they want. The data
just don't support that.
So this we've known for a long time.
So extroversion is correlated with
well-being, with happiness.
Going back to 1980, one of the very
first papers that ever one of the very
first studies Is ever tested is
personality related to well-being? An
easy hypothesis is no, it's not. It
can't be because, right, people get what
they want out of their lives, right? And
everybody's equally happy because, you
know, extroverts connect with other
people, they reach out, they care about
other people. Introverts don't care as
much about other people or they they
have other preferences, they keep to
themselves or have deeper, meaningful
conversations, right? But everybody's
getting what they want. So,
theoretically, there should be no
correlation at all between personality
and well-being. And that just isn't
true.
Correlation between happiness, positive
affect day-to-day, and extraversion is
.5.
That's huge. That is big. That's like
the correlation between the heights of
fathers and sons. That is a big
correlation, right? It's a little weaker
with things like satisfaction with life,
it's a little more like .3, but that
correlation is big and it shows up
around the world, right?
In 1996, Ed Diener, one of the founding
figures in in the science of happiness
or or well-being, stated, you know, the
foundational result in personality
science is that extraversion is
correlated with well-being or happiness.
The more outgoing and extroverted you
are, the more you connect with others,
the happier you are.
Lots of reasons why that could be.
There's a third variable. Maybe
extroverts are just happier than
introverts to begin with, say.
But it raises question. Maybe it's
something about how they're the choices
they're making, the habits they're
developing, how they're actually
behaving. And so, that makes it easy
prediction that, well,
what happens if we just ask people
to reach out and connect more with other
people, to act a little more
extroverted?
Does it affect their well-being? And
could this be like a well-being
intervention? And it turns out it is.
Will Fleeson, a psychologist at Wake
Forest University, was one of the very
first people to do this. Half-hour lab
study, asked people to act more
extroverted or more introverted. When
people acted more extroverted, they
reported feeling more positive in that
experiment. When you ask people to act
more introverted, they felt less
positive, regardless of where they fell
on this personality scale to begin with.
Over the course of a person's day,
extroverts and introverts report feeling
better alike when they're spending time
with other people than when they're with
than when they're alone. You ask both to
spend more time connecting with other
people being extroverted over the course
of a day, a week, or more. Sonia
Lyubomirsky,
uh psychology professor at UC Riverside,
has done has done some of the best
research on this. Over the course of 2
weeks, you shift the well the positive
affect meter up across the entire
extroversion scale
when people are connecting with others
compared to when they're acting
introverted. I think [snorts] what
differs here between the folks you're
describing who don't seem to get along
well with others or like other people or
don't seem to care as much about other
people and folks who who do are the
habits [snorts] that they have
developed. A little like exercise, I
think is the way to think about it. Some
of us choose to exercise a lot. Uh you
choose to exercise a lot, clearly. I
don't like
>> [laughter]
>> But you're a former athlete. You played
you played football and you wrestled. I
played basketball. I played basketball
and football. Yeah, no, I avoided
wrestling cuz I wanted my ears to keep
looking good.
>> Um yeah, but you know, I struggle to
find the time for it. So I I I don't
choose to exercise as much as I should
now, right? But we all would feel better
if we exercised a little more regardless
of what our habits are. So what the data
on this suggests is that
yeah, people
open themselves up a little bit more to
other people, try to reach out and
connect in positive ways with other
people, the porcupines in our lives are
not making themselves happier by keeping
their quills out and keeping to
themselves.
They're not living quite as good a life
as they as they could live if they chose
to live a little differently. Now,
whether they choose to or not, right?
Whether you exercise or not is not like
a necessarily a moral virtue. Somebody
doesn't exercise, you can't say you have
to exercise. But if you wanted to lift
your life up a little bit,
reach out and engage a little more often
is what the data suggests regardless of
where you are on that spectrum.
I realize it's not your specific area of
work, but what about for people with
social anxiety? Yeah. I mean, my first
impulse is to say, as long as you have
the resources and the time, get a dog.
You know, I'm not a big fan of dog parks
for all sorts of health reasons. And but
when I lived in San Diego, like I would
take my bulldog mastiff puppy to dog
park. I made lots of friends. He made
friends. And a dog is better than
bumming a cigarette, which nobody does
anymore, right? Met tons of people that
way. So, what's interesting about that
is that that that creates like an excuse
to have a conversation. Right. Like the
Well, no one I'm not suggesting anyone
do this, but in the old days, like you
you would you would ask for a cigarette.
You And you would then smoke side Then
you would smoke side by side with
somebody and you'd talk. And sometimes
there was a a romantic interest,
sometimes it was just a
a friendly interest, but you shared a
brief experience. You
>> got some nicotine in your system, which
no doubt affected
>> they gave something to you, right? So,
they they shared resources with you. And
so, there's trust that's being Yeah,
that was a very common
mode of exchange um until about People
really stopped doing that kind of in the
mid '90s is when smoking really dropped
off. So, what's interesting about that,
I think those tokens, the dog or the
cigarette, are serving to work our way
around our anxiety a little bit that we
have about connecting with other people.
I don't think they're necessary.
Right? They're not necessary, but they
do help to get around that anxiety. But
to to to people who have social anxiety,
it's it's a it's a painful thing, of
course, and it's hard. We all have it to
some extent. We're nervous about
reaching out and engaging with other
people in varying degrees. Some of that
just being a function of how often we do
it. When I was in graduate school, for
instance, I I was terrified of public
speaking. Before my first Before my
first job interview, which is my fourth
year of graduate school at Princeton, I
got super lucky to get this job
interview. I was terrified. Mhm.
Terrified. My job You seem so facile
with with it now.
>> Now I am. Yeah. Now I am, right? This is
25 years of practice and experience and
exposure. And if you have social anxiety
disorder and you want to take care of
that, this is something psychologist
clinicians can really take care of.
There are lots of things that a
psychologist we can't really deal with
behaviorally. Social anxiety is
something we really can help people
with. For um for this book uh a little
more social that I that I just wrote um
I had a conversation with the guy who is
responsible for really developing
exposure therapy to treat anxiety
disorder. Stefan Hofmann is his name.
And essentially the the the strategy is
very simple. If you are afraid of
talking with a stranger or having a deep
conversation, the way to get over that
is not to simulate it or to imagine.
It's not like you get up and you you
give a pretend speech. That's what
psychologists were doing for years. It
doesn't work because it's still
pretending. It's you're not a real
audience. It has to be real. And that
was Stefan Hofmann's real
uh innovation.
Is you send people out in the world and
to do the thing for real.
You're worried about getting rejected.
Go out and start asking people for help
and you'll learn that your fear is
misplaced, that you get accepted more
often than you might guess. Exposing
people to that thing that they are
anxious of, when the belief is
misplaced, and with social anxiety it is
usually wildly misplaced. That's what we
find over and over again. It's a
mistaken barrier to connecting with
other people.
That then that's how you you ease that
social anxiety and get rid of it. Now,
exposure therapy doesn't work for
everything. If you're afraid of bullets,
right? You're afraid of getting shot by
bullets, right? Repeated exposure to
being shot by bullets is not going to
make you less afraid of that. That's
going to be one trial learning and
that's going to be the end of it. But
when your fears are misplaced, like it
is with social stuff, exposure is what
is what takes care of it. Not because
you do you dull your anxiety so much.
It's because you change your beliefs
about what other people are like. You
learn, "Oh, wait.
Other people are nicer than I think.
When I say hi to somebody, they tend to
say hi back.
When I take an interest in somebody,
they tend to say take an interest in me.
When I ask somebody for a cigarette,
they and they have one, they tend to
give me one when I ask for it. And makes
us nice conversation. Changes your
beliefs. That's why exposure therapy
works. That's really interesting and
a bit surprising. I completely believe
it as you say it, but that exposure
therapy doesn't reduce your anxiety per
se, it changes your beliefs about how
other people are going to react.
>> Yeah. Which indirectly
>> Yeah. feeds back and
>> Yeah. changes how you feel.
>> give you a story about somebody who I
got connected to a little bit while I
was writing this book. Jia Jiang is his
name. And Jia
uh lives up in the Bay Area, well, at
least he did at the time. I I think
that's still where he is. He was a He
was an aspiring entrepreneur. You can
find him at rejectiontherapy.com,
which is a website where he put this uh
together. He's got all these videos,
they're amazing. He decided he was an
aspiring entrepreneur and he
uh but he was afraid of rejection. And
he decided he was going to cure himself
of this fear of rejection by subjecting
himself to exposure therapy. He heard of
this that you do this for a month,
right? This Stefan Stefan Hofmann work.
You're going to He's going to try to to
make some outlandish request every day
for a month and get rejected every day.
But because his anxiety was so bad, he
needed more than a month. He needed 100
days. So, he was 100 days in a row, he
was going to ask somebody some ludicrous
request so that he would get rejected
and then he was going to develop thick
skin, right? He was going to become
immune to rejection cuz he's going to
toughen himself up. He was going to
desensitize himself, okay?
First day he goes up to a security
guard. And he videotapes all these, so
you can find these online, they're
they're beautiful. Uh
he goes up to somebody at a bank, like a
security guard outside of a bank, and he
asks him, "Can I borrow $100 from you?"
And the security guard says, "Uh I'm
That's That's not how this works,
buddy." Uh and and so Jia walks away.
Ah, success. I got rejected. But then he
says,
"But it actually wasn't that bad."
Right? He thought the rejection was
going to be harsh, right? Middle fingers
blazing, swear words coming, somebody
punch him in the face, whatever. He
thought it was going to be harsh.
It wasn't that bad.
By the third day, he starts to fail. He
goes into a Krispy Kreme donut store in
Atlanta.
Goes up to the desk. Woman named Jackie
Brown is kind of managing the shift
there that day. She comes up and he he
comes to the counter and he says,
"Can I get
Krispy Kreme donuts in the shape of the
Olympic rings? Shape and color of the
Olympic rings, right?" And he's
thinking, "Oh, they're going to say, uh,
we don't do that here." Um, and instead,
Jackie sits down, gets in her thinker
pose, and starts drawing on a piece of
paper what the Olympic rings are. What
colors are they? We don't know. They're
trying to figure this out. So, just wait
a minute. He goes Jiago goes and sits
down. 15 minutes later, she comes out
with a box of donuts, a little
sheepishly, cuz she thought she could
have done better.
And there are these Olympic rings that
are amazing. The voiceover on his video
is something to the effect of, "And this
is why humanity is worth saving."
Over the course of his 100 days, he
doubles up a few days. He ends up with
like 106 requests. We, Don Lyons, who
was my lab manager at the time,
uh, went through and evaluated all of
those requests that he posted. And we
just asked, "How often was he actually
rejected?"
Walks up to a house in Texas and asks
the guy at the house, "Would you take a
picture of me playing soccer in your
backyard?"
Yes is the answer. There he's playing
soccer. He walks up to a Southwest
Airlines gate. He's getting on the
plane. He says, "Can I do the security
briefing at the beginning?" He says,
"Well, you can't do that, but you can
address the entire plane if you want."
So, there he is standing in front of the
entire plane, addressing this plane,
right? He, um, he goes to another
airport, a private airport. Never flown
a plane in his life. He asks,
"Can I co-pilot a plane?"
Right? Can I do that? Yeah, he does. He
gets it done, right? Walks up to a
woman's house. He's got a potted rose,
pink rose. Can I plant this in your
front yard? Oh, I love roses, you bet.
Put it right there.
He actually is rejected less often than
he is accepted. And we coded the videos
for how negative they are.
Mostly not negative at all. Only about
seven out of those 100 times is there
any negativity whatsoever. And if
anything it's just slight. Sometimes
people can't do it, right? So, so he's
he's he's accepted 51 times if I
remember right and rejected 48 times.
And then there are a few where they are
and be ambiguous where he can't do the
thing he asked for but they do something
else.
Um
but out of all those only a few times is
there any negativity. When I was talking
to him about this,
he said, "I went into this thinking I
was going to develop thicker skin. I
lost my fear of rejection.
But it was because I changed how I think
about other people. Other people are way
kinder than I expect." And he talked
about this now, this belief he is he has
as being a kind of superpower.
Cuz he realizes that
if you ask people for help,
they're much more interested in trying
to help you than you'd imagine.
That's why exposure to mistaken beliefs
like our social anxiety works cuz you
learn that your beliefs are wrong.
But if you never test them,
you never find out you'd be wrong.
How persistent was he? For instance, if
he asked a question and the person said,
"Listen, you can't come over my backyard
and play soccer,
but maybe the front yard." Would he say
backyard, please? Or if they said no
outright? You know, he won't Would he
push?
He wasn't that persistent in these
things. And this Jia's experience is
very consistent with what we find in the
research literature as well. There's a
phenomena Frank Flynn and Vanessa Bones.
Frank's is at is at Stanford, Vanessa's
at Cornell, both fabulous researchers,
documented this phenomena known as the
underestimation of compliance effect,
which is
you ask people to predict what
percentage of people or how many people
will agree to some request and the very
robust tendency is that they they
overestimate how many people they'll
have to ask in order to get some number
to agree to a request. People are just
much more likely to agree than you
think. We find in our research that not
only are they more willing to agree to
the request, they also feel much better
when they agree to help you than you
would guess. You ask somebody to take a
picture of you down along the boardwalk
on in LA, right? You think you're you're
you're you're you're pestering somebody,
right? You're being a burden to them.
They're usually happier to have helped
you because we are happier when we are
being kind to other people. So so Gia's
result is consistent with all of this
work. In his videos he was not that
persistent, but he would often accept
other alternatives. So he goes into
Costco one time. Goes up to the manager
and says, "I love Costco. It's just my
favorite store. Can I go on the intercom
and tell the entire store how much I
love Costco and how fabulous I think you
all are?" And the manager says, "Well, I
can't let you do that, but we can go get
lunch over here at the you know, the
pizza shop that's in Costco and we can
spend some time talking." And so he cops
him a lunch and then he gets a free
lunch out of it, that's what he that's
what he does. So there were a few and
like on the Southwest Airlines thing, he
couldn't he couldn't do the security
briefing.
But he could just address the whole
plane flight, which is what he did,
right? So he would accept those those
and those were the few cases where it
wasn't outright accepted, but if he got
a no, he said thank you and that was it.
I don't want to give anyone social
anxiety cuz you just provided a
wonderful uh or I don't want to
discourage anyone from uh from doing
what you just described cuz it's a it's
a really both entertaining and beautiful
example of the goodness of humanity
um really being a fundamental feature of
of most
>> surprisingly. So it's not the case that
everybody's always No, of course not,
but it tends to go He thought he'd be
rejected 100 days in a row.
He wasn't. You have data, I just have an
anecdote. Um so the fact that I'm going
to tell you that uh it
a piece of the that anecdote comes from
a neurologist does not mean it has any
more validity than and it
maybe even less. That was a joke against
my neurology. I have great jokes about
neurologists, by the way. I could do an
entire podcast about the jokes against
the different divisions of medicine.
Maybe I'll do that sometime. We should
do that, Rob. The
So, I had a post doc advisor.
Unfortunately, he passed, but that's not
the point here. Uh he was a neurologist
and he was an extremely friendly person.
His name was Ben Barres. He used to walk
down the hall. He'd say, "Hi to the
janitors." He'd say He was always a very
good about bringing things to the the
admins up front. You and I both know
they are underpaid at at all
universities. They are truly People
always say, "The oh all the the
administrators." Like, well, you got
high-level administrators. I'm not going
to comment on what they make. I don't
know. Um but but all the administrators
at the level of like the front office,
etc., they're underpaid, they're
overworked. And he was just an extremely
kind person. He was just very outgoing
and um but he was a neurologist
in addition to being a scientist. And he
pointed something out, which was that
there would be some people who would um
that he would interact with on campus.
And we were adjacent to the the
hospital, so this plays in. Who he'd be
friendly to. Like, "Hey, how's it
going?" And they'd say, "Hey, what do
you do here?" And he'd say, "Oh, well,
we work on neuronal glial interactions,
activity-dependent development of
myelination." And they'd go, "Oh, cool.
Like, what's that?" And you'd have a
little exchange and then move on. Great.
Healthy. They're learning. They realize
academics aren't just trying to, you
know, hide their information, no matter
how busy they are. Somebody just taking
time out of their busy pace to stop and
have an interaction with you. This is
something that I grew up observing in my
mom and it's something that I just
naturally do and and enjoy. So, it's a
lot of what you described before.
But I'll never forget Ben once telling
me. He said,
"See this guy coming down the hall?
He's sticky." And I said, "What's
sticky?" And he said, "That's
neurologist speak for the person that
takes that kind of casual exchange
and makes the assumption that you're a
lot closer than you actually are."
>> Yeah. And as somebody with a sister, you
know, you grow up hearing stories of
like, you know, you hear through the
wall, you know, like, oh, some like, you
know, good-looking guy asked for a
number, you're excited about that, but
some other guy, like, he was pretty
persistent and like he wouldn't go away.
We're not talking about full stalker
situation. That exists, too.
>> Yep. So, I think a lot of social anxiety
comes from
some people just don't know
where the line is between normal,
healthy, casual social exchange and
being too sticky.
>> And this takes us back to the eyes. I'll
never forget freshman year of college,
forgive me for weaving in a second
anecdote. I had a roommate, we were
triple room, but I had a roommate, and
feedback from people around us, they're
like, what's wrong with your roommate?
I'm like, what do you mean? He's like a
perfectly nice guy. Like, he's super
nice and they're like,
no, he stares at people. And I thought,
oh, and he's he was very, very tall, you
know, and I'm reasonably tall, but he's
like really, really tall. And so, I
started noticing when we would stand in
groups, he would just like beam people.
Mhm.
>> So, I pulled him aside and I said, hey,
listen,
Dave, um, you can't stare at people. He
goes, I'm just looking at them. And I'm
like, I know, but you can't stare at
people. You're creeping people out. And
he goes,
>> okay, where should I look? Now, he might
have been a little bit on the spectrum,
I don't know. We didn't have that
language or understanding of spectrum
back then.
>> But I explained to him, I was like, just
keep your gaze moving Yeah.
>> [laughter]
>> And and we all loved him. Like, and he
became part of our social circle, but in
those first weeks of, you know, he was a
little bit he was make he was giving
people Yeah. an uneasy feeling. So, I
think for a lot of people who have
social anxiety,
their concern is that they're going to
be perceived as kind of creepy or
sticky, and no one wants to be that
person.
>> Right. Yep. And so, it is an art. Yep.
It is a a learning to understand that
like a fist bump is one thing, but just
because you see that person again the
next day, you remember their name,
you're not best friends.
>> Yes. And you're not even really friends,
you're being friendly.
>> Right. And I I I'm not trying to
contaminate the the the positive waters
here, but I think
>> a lot of people don't know how to
develop this skill as a as a honed
skill. Yes. And they're really afraid.
And I think it's not about like get you
know someone calling the police because
someone is being too sticky, but
>> Yes. yeah, like if somebody doesn't call
you back, like
they probably don't want you to ping
them a third time.
>> Right. Right? Or text you again. And And
I think a lot of it always seems to to
sort of immediately deflect to like men
doing this to women. I can tell you a
lot of women do this, too. So, it's it's
independent of sex, right?
>> Yeah. If somebody doesn't respond a
third time and it was a first time
meeting and
regardless of what the exchange was,
translation, they don't want to continue
the exchange for whatever reason.
>> And so, how how do you reconcile that in
when giving advice for people to be more
outgoing? How do you keep people from
being sticky? I guess there's another
way to think about, too, is that is that
some a lot of sensitivity or concern
about um social anxiety is about running
into sticky people. And there I think
there probably is a gender difference, a
sex difference, that women are likely to
be more nervous about men
misinterpreting something in a way that
might become problematic or threatening
>> Sure, because of physical danger.
>> Exactly. And so, I'm super sensitive to
that. And And nobody I mean, our data
don't suggest that you should be
ignoring risks or your senses about
what's risky. Um but, our data suggests
that your sense about risk is off a
little bit. And there are times where
you might want to test some of those
beliefs, and you might find some places
where you're mistaken. I think the
important thing from my perspective on
this is that if you're really
pessimistic about other people, it never
gets corrected. You never get to find
the great people to have a conversation
with, Right. But, it does also mean that
you will sometimes run into the people
who aren't so great to have a
conversation with, and you need to learn
how to move on from those people, right?
We're not friends with everybody.
Certainly, that is true. But, the other
thing you mentioned was the importance
of this being a skill. It is something
that you learn to do as you practice. I
have become a better conversationalist.
I've become a better public speaker. I
become better at doing this because I do
it for a living, right? And I choose to
try to do it and try to become better.
And I try to be when I'm interacting
with other people to be sensitive to
them as well. Our data don't suggest
that you should be reaching out to other
people in order to make yourself feel
good. Our data suggests that what feels
good is when you take an interest in
other people and you open them up to you
in a way that you would have avoided or
missed before. And you'll just have a
lot more positive experiences that way.
But it does mean being sensitive to how
they respond. And you do learn to do
this over time with practice, just like
anything. You get better with practice,
right? And so
for folks who are concerned about
starting or trying, my suggestion is
just like we're just like when you're
starting anything that you're nervous
about or hard you you never exercised.
The prescription is always to start
small. Pick a little thing that's easy
and safe. You know that person in the
office who you've seen for years but you
don't know their name?
Just go and say hi to them. And just see
how that goes. And then try that with
somebody else. Those are easy, those are
safe, right? That's not that that's not
that difficult.
Um and you'll get better at this over
time, including figuring out how to
do things like end conversations with
somebody who's too sticky or to move
along or like your advisor did, to
recognize the person that's sticky and
then you can manage that a little bit
differently. Those are skills you
develop by approaching, you don't
develop them by avoiding. And you miss a
lot of people who are wonderful. My Uber
driver, right? The young man Gustavo on
my train ride yesterday morning. Brian
on my flight here uh to speak with you
today on my on my plane last night. You
miss a lot of great people, too. And
that's that's what we find in our
research that I think is perhaps the
bigger cost. And just like Gia found, he
he missed opportunities to get help from
other people and even to allow people to
feel better for helping him because he
was too afraid to ask.
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A lot of people are on their phones
texting with people they already know.
Yes. They have an established
established relationship. Presumably,
they're continuing to maintain, if not
build those relationships by doing that.
And I think that, um, going back to
this, uh, eye gaze thing from earlier, I
eyes down into a little box is it's a
thicker shell to break through, right?
Like, I don't think any of us really
feel comfortable, um, interrupting
somebody texting or on a call.
>> Right. Um, I mean, I wouldn't do that.
>> You would think of it as bad manners,
impolite. Yeah, they're clearly in a a
conversation with somebody else, the
same way I wouldn't just walk up and
interrupt. Actually, yesterday I was at
a social gathering and there was like
three people talking and these guys all
knew each other. I was the stranger in
the group and like you sort of learn
like how like what is this guy You have
to quickly assess like what is this
conversation? So I said, "Sorry, I don't
know if I'm interrupting something
critical, but if so, I'm going to stand
right here." No, I just said "If I'm
interrupting like I you know" and
they're like "No, no, no, like you like
you have to be able to know how to break
into a conversation." It's very hard
when people are on their phones.
>> It can be. Um the way I think of it is
you're giving people an invitation.
I got off the train one morning. This
guy
came up behind me. I remember this very
distinctly.
Uh he was a little taller than I was. So
I'm I'm I'm about 6 ft. He was probably
6 ft 3. Looks like an Orthodox monk,
right? He's got this big long beard,
graying beard, long hair. Looks like you
know, the last thing he would want to do
is talk to another person. Very stern
kind of dead off-to-work face. And and I
saw him come up sidle up next to me.
He'd already put his left ear bud in and
he was putting his right ear bud in at
the same time, right?
It would have been easy for me to infer
that he didn't want to talk to me,
right? But of course, nobody was talking
to him either.
Nobody's talking. And so that signal was
a little ambiguous. What does it mean?
Does he want to talk to me? It's it's
not clear. He could be putting his ear
bud in because nobody's talking to him.
He doesn't think other people want to
talk to him. So he's going to get off to
work, right? Get away from all these
jerks.
I turned to him and said, "Hi, I'm
Nick."
Most powerful words you have in your
life. Hi, I'm whoever you are. I'm Nick.
He took out his ear bud and he turned to
me and he just like came alive like I
was flipping a switch on his back. Huge
smile. "Hi, I'm Thibault." He's Turns
out he's French, very strong French
accent. We became friends over the
years, right? We walked down the four
blocks to my office there. And so
sometimes these cues can be ambiguous.
And you don't know what the cue means
until you test it.
So the way I think about reaching out to
connect with other people to test our
fears, right? Our anxiety, our
interpretations of other people, knowing
that we can make mistakes with each
other.
>> [snorts]
>> It's to think of it as an invitation.
Right? When I turned to Gustavo
yesterday, Brian last night, my cab
driver my Uber driver this morning, I
wasn't demanding anything.
I was offering them an opportunity, an
invitation to connect if they wanted to.
Right? Didn't have to pull their earbud
out. Didn't have Brian last night had a
little video game
uh player in in front of him, right? I
thought maybe he wanted to play video
games. No, he was happy to talk, right?
We kind of went in and out. I had a
manuscript review I had to do. But if
you start thinking of of these
opportunities as potential places where
you might be misunderstanding somebody,
and don't take your beliefs about
another person for granted,
but treat them as bets that might be
wrong. Well, then you start to see
places where maybe you'd made a mistake,
and you give people an opportunity to
show you, no, Thibault would have been
happy to talk to me. We became friends
um over years just because I was willing
to test that initial belief I had, which
was mistaken, that he didn't want to
talk to me. And the problem that at
least we find over and over again in our
social lives is all too often
we infer immediately
a pessi- we have overly pessimistic
expectations about how other people will
respond to us when we try, and we just
miss opportunities to connect with other
people that we could have across the
moments of our days, weeks, months,
years of our lives that would just
enrich our lives in lots of ways if we
were willing to test those barriers that
were keeping us from connecting with
other people to see if are they made out
of steel or is it a pasta noodle?
Sometimes they're pasta noodles.
The data I've seen um suggests that more
and more people are
going to church, they're attending other
religious gatherings, you know, it seems
that um some
>> in just recent years it's very high.
>> it's really on the upswing. And and my
guess is there are a number of reasons
for that. People want to meet people
with a certain set of of values. Um
maybe they are drinking less, who knows.
You know, I I think a component of those
types of gatherings
are that people generally are pretty
friendly. Yes. It's pretty inviting,
right?
You know,
I mean people still go to festivals,
too. Like I didn't go, but Coachella was
recently. And people tend to be in a
good mood at festivals. I was at TED
last week. And it was very friendly.
>> Yeah, so I'm just, you know, we could
pepper with different examples and I
think it is important to do so. I didn't
want to imply it was just just churches,
but these kinds of common gatherings
where people are there for their own
reasons, but also to interact with
others, including strangers. Absolutely.
And I think this, in my mind, can be
pretty well explained by the fact that
people were indoors during the pandemic.
A lot of people were, anyway. And and
everyone's on their phones more and
devices. So, attending venues where
there's
clearly a
an impulse towards interacting with
strangers. Actually, sauna gatherings
are really big in major cities. You
know, people not just sitting in a sauna
facing out like bleacher on bleachers,
but in a round. They're doing breath
work and you know. So, and on and on.
So, it's it's interesting. I think
people really crave this.
Earlier, we talked a little bit about
your family and adoption. And I've heard
you say in a in a previous podcast
that you have a child or children who
are particularly outgoing. Yes. Our
youngest. Yeah, so if you're willing, I
don't
would you share a little bit about that?
It was it's a very interesting and and I
think important example into um well,
differences among humans and and
sometimes we think of differences as
good, bad. In this case, it was clearly
an example of how
some people, by virtue of being more
outgoing, having less fear, actually
afford themselves and others a uniquely
wonderful experience of life.
>> Yes. Yes. So, our youngest daughter,
Lindsey, has Down syndrome. And Lindsey
is adopted from We adopted Lindsey from
China.
The research that I've been doing over
the last 15 or so years with my
collaborators, where we're finding over
and over again
how overly pessimistic we are
about how we'll how other people will
respond to us when we reach out to
connect with them is is just really
changed the way I live my life. It is
sometimes hard to take behavioral
science research and apply it to
individual lives, but in my own life,
I've seen ways to do this over and over
again by testing some of these barriers
and just being more open to reaching out
and connect, realizing it's going to be
more positive than I might imagine. So,
um
about 10 years ago,
uh my wife, this is how this all got us
to Lindsay in the end, and it came right
through our research. I remember this so
vividly.
My wife We were 3 months into uh
pregnancy.
Um we'd already We had named our
daughter Sophie at that point. We had
had four kids by that that time. We were
open to to more life, and and and Jen
was open. And 3 months into the
pregnancy, we learned our daughter had
Down syndrome.
And my response to that was to be very
pessimistic. It was uncertain. I didn't
know how I was I'd never This was not
where my mind was. I didn't think I
wasn't thinking that we'd be raising a
child when we're when we're when we're
in our 40s with Down syndrome. Um
this was This was going to be hard. I
know, though, how easy it is to
misunderstand
how you'd respond in a situation you're
not in. And so, my wife and I and and
I'm I'm not speaking for my wife's
thoughts. My wife Jen is an angel. She's
an amazing human being. As my college
football coach said when he learned that
I was a uh going to ask her to marry me
when I was a junior in college, he said,
"Nick" He said, "Nick, you're marrying
up." And he was absolutely right about
that, marrying up. Um but for me, I was
nervous about this. We started calling
families who were raising kids with Down
syndrome.
Every one of those families, trying to
get their perspective to learn what it
would be like to be in the situation we
weren't in.
To a person, those families referred to
their children with Down syndrome as a
blessing. It was almost like they were
reading off of a script. It was amazing
to hear their stories about how their
children who did not have much social
anxiety were just were very open and
loving and create were like magnets in
their family that everybody flocked
around. They just brought joy and love
and a broader view of what humanity
could do with each other than they'd
ever imagined before. They just enriched
their lives, broadened their worldview
in ways they couldn't have anticipated.
Was a blessing.
6 months into our pregnancy,
uh Sophie died. So, children with Down
syndrome uh face a much higher risk of
of miscarriage or stillbirth. 6 months
was a stillbirth. July 11th, 2016,
our daughter died. It was the worst It
was horrible. It was the worst
experience in our marriage we had ever
had. We mourned that loss for a good
long stretch. It's about a year. One
morning,
I went into the sunroom. My wife was
sitting there. We had two chairs there
where she she was sitting in this chair
where she always sits and I said, "You
know, honey, we were
we were ready to have another baby. We
could do this again. There's There are
There are children out there who need
parents. We've adopted two before. We
know how this goes. We can do this
again. We were ready. We were in the
starting blocks. We were ready to go."
And she turned to me and she said,
"Would you be open to adopting a child
with Down syndrome?"
It had not even occurred to me that that
was something we could do. I hadn't
thought about it. My head was not there.
All over again. I was back where I was 3
months before thinking,
"I don't know that we can do this,
right? This is going to be super hard."
And then,
you know, if you're a researcher, you do
think about your data all the time. I
started thinking again about, you know,
where we were 3 months ago calling all
these families who talked about their
kids as blessings. All this data,
thousands and thousands of data points.
By this point, as I'm talking to you
now, we've run over 30,000 people in
over 120 experiments, people reaching
out to others documenting ways in which
they're underestimating how positively
others will respond. They're making the
choice
to hold back too often rather than
reaching out and engaging, connecting
with other people too much. And and here
we had this choice right in front of us.
My wife was offering it. Do we reach out
and bring this child into our lives,
this stranger,
or not? And I was full of doubt here,
all the same kind of doubt.
How would she respond to us?
Our data though
gave me some courage here, like
data-driven courage. Like, Nick, you are
in the same position that all of your
participants are in over and over again.
And it gave me courage to go where my
wife was.
And to say, "Yeah, we can do this.
Honey, you and I can do this together."
Now, Jen and I are in a position that's
different from lots of other families.
We have resources. She's a fabulous
uh human being. We have a strong
marriage. We could do Raising a child
with intellectual disabilities
challenging. But
we We could do this. And my data really
made me feel comfortable that it
wouldn't just be good. It would be
surprisingly good. About a year after
that,
Jen and I boarded a flight with our four
other kids. We're like a traveling
circus show on our way to China. Um
folks had not seen a family like ours to
adopt Lindsey. She's 2 years old. She
was abandoned in China by a woman who we
will never meet, whose thoughts we
can't, you know, about how hard this
might have been or the how little
support she had to raise a child like
Lindsey, we don't know.
Uh
Lindsey had beautiful brown eyes,
relentless smile,
despite a really, really hard start in
life.
And that was how that started. And she
has been amazing. She has been flat-out
amazing.
Not not without difficulty. Raising a
child with an intellectual disability is
really, really, really hard.
At the same time, she has been what
every other family has said that raising
a child with Down syndrome would be like
a blessing to us in so many ways. And to
watch her go around the world, I mean,
she gets frustrated and she's stubborn
and she gets angry at people, but she
also lives without the same kind of
social anxiety that many of us has. She
has no filter on her hello.
Taking her grocery shopping is is super
fun. Goes up and down the aisles. She
says a hello to everybody. Everybody.
And it's like just like with my with my
friend Teebow who I flipped the switch
on his back and he gives his big hello
to me. She flips the switch on so many
people's backs. Their faces light up
when she says hello to them. And she
walks around the world this way. Open.
Hello to everybody.
It's amazing. It's amazing. And I think
about how close
we could have been. I could have been to
saying, "I don't think I can do this."
Because we failed to appreciate just how
well things would go when we reached out
to love someone, bring them into our
lives when we could. And she's amazing.
What an incredible story. Uh
if you don't mind me asking, what is the
relationship between your youngest
daughter and the other children in your
family? Um because it, you know, you
described a beautiful set of examples
with people outside your family and
obviously you and your wife
[clears throat] have an incredible
connection to her, but but what is her
relationship to the other siblings?
>> the magnet in the family. I mean, she is
the baby. Everybody just, you know, if
if you if you are in a family with a a
young, you know, a youngest sibling, you
all glam around that youngest one. She
is like that too for the siblings too.
Now, it's also hard. They need some time
alone, but they
when you come home and Lindsey is there,
I get a "Hi, Dad!" That's of a volume
that every [clears throat] dad should
hear when they come home. It is
wonderful. The sisters and the brothers
all get that too.
It's great. It's great. She is very
connected to everybody in a way that I
think even the other siblings aren't
potentially. They get older, they go
their own ways. But
everybody loves Lindsay. Is it the case
that uh
children with Down are given up for
adoption more? I mean, you described a
very
what I assume is a somewhat unique
situation in China. Somebody You said
abandoned so she was given to an
orphanage.
>> Yes. I so I don't know anything about
this, right? I I yeah, I actually
colleague that was like studied GABA
transmission in the brain of you know,
in Down and like you know, it but like I
have I have zero minus infinite
knowledge of this. You can
adopt a child with Down syndrome today
in the United States and there's a
waiting list for these kids in most
places. The other thing that happens
though is what what could have happened
to us at 3 months and I think this is
more common now as genetic testing
allows you to tell whether your child
has any number of different kind of
genetic
um you know, differences, uh diversity
on that dimension. And look, there's
some there's some conditions that are
just very, very hard to manage or that
aren't conducive to life. Down syndrome
is just not one of those. But many
families at that 3-month period because
they're skeptical or pessimistic about
how well they can handle this. They
don't know the supports that are
available. They don't realize the
strength that they owed that they that
they have or the amount of love that
they will feel for this child once it
becomes yours. Hardships
notwithstanding, it is harder, no doubt
about it. Will end those pregnancies
when like us might have found it to be a
massive blessing in their lives. I don't
I don't know what to tell people to do
with that other than telling our own
story. I think people have strength that
they might not realize and there are
lots of very challenging conditions.
Down syndrome is one that is not as
challenging as you might imagine. These
kids are amazing. Amazing. And you know,
our our kids are our kids you know, even
even like, you know, across as we were
talking earlier, whether your kids have
come in how however kids have come into
your into your life, once they're your
kids, I mean, the fact that she has Down
syndrome is something that is always
kind of on our minds cuz it governs lots
of things we do, but it also fades very
quickly. Lindsay's just Lindsay, right?
She's got she's got her own personality.
She does her own things. Like the the
intellectual disability is just is kind
of a
becomes almost a like a background
thing. It is not what defines her. She
loves playing with dolls and Disney
characters. She loves listening to
stories. She loves reading books with
you. She loves loves loves playing on
the trampoline and playing in her
outdoor kitchen. She loves playing with
the neighbor kids, Demi and Delilah.
They are her closest friends. She loves
all those things. She has a huge
personality, and that's what defines her
in our lives day-to-day, not the
diagnosis. Well, I've only known you a
short while, and I'm in no position to
psychoanalyze you, but I I have to
assume that
something very powerful about you, and
I'm also assuming about your wife, Jen,
that your very clear complete lack of
shame
about the fact that she has Down
is has to be a positive
um
force here in this. I I'm not trying to
take anything away from who she who
Lindsay is as an individual, but um
I don't know if I want to darken the
conversation with with a contrast story,
but I will. I will. I I won't reveal who
this person is, but there's a very very
famous neuroscientist
who was pretty well known that he had a
son who had epileptic seizures. Yeah. I
mean, what's the shame in that, right?
But, he was ashamed of his son. He
wouldn't bring him to events. He
wouldn't bring him to things. I'm
actually aware of several high-level
scientists, and I don't I have to be
careful because I don't want to paint a
negative view of scientists. I could
tell you a thousand stories about
wonderful scientists doing wonderful
things for every for every bad story.
But I remember hearing this and thinking
like this is crazy. Well, someone who
worked in his lab said, yeah, you know,
he's got a Nobel Prize, but he he's
incredibly ashamed of his son. I thought
like that's nuts. I have a good friend
in the positive side, my good friend
Eddie Chang, who's the chair of
neurosurgery at UCSF, and he works on
epilepsy. And then like you can treat
various forms of epilepsy. This wasn't
intractable epilepsy. So I think when
parents have a shame about a child's
condition. Yes. That has to impact the
way that the child moves in the world. I
think it's really awesome that there is
like zero minus infinity shame detected.
Like I hear I hear only I hear only
glowing things and and pride. And and I
also don't detect any hints of like
we're doing this really hard thing and
therefore we're we're amazing. But like
you said, she's just our daughter and we
have this relationship. We're her
parents, she's our daughter, and like
we're just living life. Yeah. Which I
think is awesome. I think it's it's a
it's a real testament to who you are and
I think it's a real and your wife and
and Lindsay and I think it's a testament
to like what's possible when we get out
of like what do people think. It just
seems like every all goodness just
emerges from you.
>> to be clear, I mean it's been a struggle
for me too. I don't want to certainly
paint myself as not having concerns
about this or being worried what people
will think about us or you know, even
our other kids when they're going
through difficult stretches in their
lives. They're not doing the kinds of
things that maybe I did, right? I have
to
make myself okay with that and come to
accept that. And when I when I do that,
so I have another son who we just love
absolute love dearly who college just
wasn't for him. You know, I'm a I'm a
PhD I'm a third generation PhD. One of
them on my mom's side and my dad is a
PhD as well and college is just the
root, right? I've been in academic life
for my whole college was just the root,
but it just wasn't for him. And it just
wasn't engaging with it. And I I kept
and I I mean this is I'm saying this
with some shame myself right now that
we kind of kept him in this path
thinking this is the right way to go and
it was would have been clear to an
outsider that this isn't what he wants
to be doing. He finally came to us very
clearly and said that, you know, Dad, we
I just just not what I want to keep
doing. And when we finally let go of
that and just let him do what he wanted
to do which is now he's in a trade
school. I've never seen him happier.
We're just so proud of him. Now like the
like the Sabu who I met on the train
yesterday morning taking this culinary
class. He's so proud of what he's doing.
Just made me feel so good about him and
also about my son to let go of those
things and just to love him for who he
is. Every parent struggles with that.
Every parent struggles with loving their
kids for who they are and that takes
some practice too and also some
deliberate careful thought and
attention. Um and it's worth challenging
yourself to do because of course it
makes the world of difference for them
and
we all struggle to do that somewhat.
With Lindsey, she's a ray of sunshine.
We refer to her sometimes as a unicorn
cuz there aren't too many out there and
we learned a little while ago, I don't
know how true this is. I don't know who
comes up with these things, but it turns
out a collection of unicorns, do you
know what it is ostensibly called? A
blessing.
Really? Really? That's awesome. Who'd
have guessed?
Look, I'm [laughter] not I don't I yeah.
I won't I won't put that
to some sort of actual test. That is
what they are apparently called as a
blessing and that certainly has been
what she's been for us.
A lot of lessons in there and a and a
lot of
things for people to think about in
terms of who they are and how they
relate to to people. Um if you don't
mind, I I just would like to peel back
another layer on on relationships with
I'll use the example of children, but it
could be with family other family member
where that person is not typical of the
the average population.
And you described Lindsey in this
in this beautiful way. I almost feel
like she's like a bit in the room,
right? You know, the way you describe
her.
Um
and
I think when I'm out and about and I see
um a parent or parents with a kid who
has an I mean, I don't know what the
diagnoses are, right? How could I? Um an
intellectual or a some some sort of a
atypical behavior. The way you describe
her is very delightful. Yeah.
Sometimes um the behavior of children
with with these um challenges are
disruptive.
>> Yeah. It's hard to not feel the shame of
the parent. You know, like if a kid is
being really loud or throwing a tantrum
and this isn't a small child, for
instance, or saying things that clearly
don't make sense. And um I I don't
expect you to be, you know, the
ambassador for all these people. I think
we we as um sentient
well-meaning people around we don't
quite know how to react to that. Like
you want to say, "Gosh, I'm so sorry."
No, of course not. Like that's their
life, you know, who are you? You also
don't want to
perhaps ignore them, but you also don't
want people to feel like that you're
calling attention to them. Do you have
any ideas like or suggestions? I mean, I
mean, it's like
it must be it must be an odd experience
to move through life that way.
Um
and I'm so glad they don't isolate their
kid. Yeah. But I think we've all been in
this circumstance and we don't quite
know how to react.
>> Yeah. So, I think uh a good analog to
this is um is with stuttering. And I
think we all know how to deal with
stuttering. Somebody who has a stutter
is you wait patiently. Mhm. And you
know, you don't call attention to it.
>> Mhm. You just wait patiently for them to
express what they want to express and
then you you carry on, right? And um
maybe sometime if you get to know
somebody, you can ask more specifically
about, you know, how would you like me
to to help in this particular case? Is
there anything I can do to be of
assistance? How how would you like me to
to respond? We can ask people that
directly, right? Um
and you know, often often somebody a
caretaker will will be able to tell you
that. But patience is I think the way to
to deal with just to wait until whatever
they're trying to do becomes clear. And
I think we can all do that with
stuttering. I think that's kind of
understood, and maybe that's the way I
would think about it. But, yes, some,
you know, some differences are harder
than others, for sure. Yeah, having
grown up in a town, Palo Alto, where
there are many, many professors and
high-achieving parents, and
um
I could list off a dozen or more
examples of
uh where the kids either
didn't follow the traditional track.
>> Yes. You could say, "Oh, they didn't
follow the traditional track, but they
became like a politicing
Pulitzer-winning writer, you know, or
something like that." I'm not talking
about that, right? I think it's so cool,
by the way, that your son is in trade
school. I have friends that from all
walks of life, and fulfillment is is
I've never seen our son happier. Yeah, I
mean, we're two academics, you know, my
dad's an academic, and I I can say that
um I actually think I would've been
happy doing any number of things. At one
point, I wanted to join the fire
service. I absolutely My dad, every once
in a while, sorry, Dad, he'll say like,
"Oh, you know, I don't think that
would've been fulfilling." I think it
would've been awesome. Like, you get to
work out, and the dog, like, I love
serving others, like, get out, you know,
and and do things, and we're I'm friends
with the local fire department. When
they come through, like,
I certainly don't know what it is to do
that profession, but like, I think
fulfillment can be found in a number of
ways.
>> Fulfillment's about engagement, right?
And people like firefighters. Being a
cop is a little tricky, cuz some people
like you, and some people hate you, and
the job is much more it
from moment to moment is a a lot less
predictable.
>> I think one thing that we can do, and I
I haven't always been great at this in
in my family. I told you, it took me a
while with my son to encourage him more
down that path, and I'm just now
realizing that's what I need to be doing
is
to you know, I think kids will also
often will feel like they are not
following the right path, and won't feel
good about the path they're going down.
And that's where parents can really be
helpful. We have, right outside my
office window, is the University of
Chicago Laboratory School, which is a
very elite, private, um
high school. And it goes all the way
through, you know, down to to preschool
as well. And the kids come out of there
with a very clear expectation about what
the right path is for them and a lot of
kids struggle with that. I just had a
faculty member in my office yesterday
before I left to get on a flight with
you describing um how their children
are are struggling, I think, with
expectations
for what they ought to be doing that
just don't fit with who they are. And I
think that's where parents can be really
helpful for their kids is loving them
for who they are and helping them find
what's going to make them the happiest
and telling them making sure that kids
know that any path is okay. You want to
be a carpenter, great. That job won't be
AI'd, at least, right? Or, you know, you
want to be get a PhD, fabulous. Whatever
field, go for it, right? Trying to
encourage kids with their passions and
encouraging them to feel like it's okay.
That's important. You have another side
of you that most people aren't aware of
that we somehow landed on walking in
here was like somewhat randomly, which
is Yeah. um you enjoy a lot of as much
time as possible in the out of doors.
You're a a hunter and a fisherman, a
outdoorsman. So, you wanted to be
Grizzly Adams. Yeah, when I was a kid,
yeah.
>> But in some sense, you you you play him
from time to time.
>> Sort of. But not out on your own. So,
you and your and your sons sons and
daughters go get out into the waters.
Yeah. I grew up in rural Iowa out in the
country. My dad and I went hunting and
fishing all the time when I was a kid. I
was 4 years old the first time I went
deer hunting with my dad and I loved
that time. For yeah, I walked along cuz
we were
>> shorter than the than the rifle.
>> Oh, yeah. No, I remember years where the
snow would feel like it was up to my
hips hunting deer in Iowa in early
December and I wouldn't carry a gun
until I was 12 or or a bow. I started
bow hunting when I was 12. Um but before
then, you would you would push the deer.
You'd walk through the woods with other
guys, with my dad or or with the friends
that we'd have. It was a real community
of people. I mean, the the social
connection there was great. We used to
go hunting with a guy when I was a kid,
Lane McDowell, who was friends with my
dad, he was a football player for the
University of Iowa and he played for the
Detroit Lions. He's just a big monster
of a man.
Fabulous guy and his son Thad, who would
go who was also in my same age, we
played football together
against each other in high school. But
yeah, I grew up doing that and then, you
know, as I've gotten older, I've stayed
connected to the outdoors. I love being
in the woods. I love doing conservation
kind of work. There's kind of an element
of caring
for other people that also extends to
caring for the for the woodlands that
are out there. I do a lot of invasive
removal. We have enrolled 40 acres in
the conservation reserve program,
planted 9,000 trees on it. And I see a
lot of opportunities to connect with
people in places that other people
wouldn't. Like I see the outdoors,
hunting and fishing. You almost never do
that truly alone.
Right? You always have somebody with me
when I'm fishing. I always have, you
know, go out with the kids when I'm
turkey hunting or hunting deers and it's
that social element that is really so
important. And that And there is an
element of this that came but just felt
like it came right out of my research
that happened last fall in Oregon. My
son, my oldest son Ben, is a third-year
PhD student at Oregon State pursuing a
PhD there.
Um and bless his heart, last spring he
asked his dad to do the thing that made
me just the happiest you could have
done. He said, "Dad, would you like to
come out here and go elk hunting with
me?" Like I I you know, I'm grew up in
rural Iowa. The idea we'd be out in the
mountains actually doing this just never
was something that occurred to me that
we that we could do, but he asked if we
could do it and I was so excited. We
would get a week together out in the
remote wilderness of Oregon, just the
two of us, sitting around trees looking
for elk. It doesn't matter if you get
one or not, whatever. That's not what
it's about. It's about being out there
and seeing what what what you see and
being together. And it was going to be
fabulous. And I was so excited. So last
fall, this was uh, October, November, I
can't quite remember the exact date.
Went into northeast Oregon. And we went
out into the, uh, out in the woods.
We're miles away from the nearest road.
We hike in. It's really hard. It's cold.
There's snow on the ground. We got,
we're not really prepared for this.
First the time we've ever done this. We
don't have any chairs with us or
anything. We got backpacking tents,
freezing our butts off. Uh, and the
first day we go out to scout. We don't
know what we're doing here at all. We're
just going to see, I don't know, where
the elk are. How do we do this? We go
down into this valley. And we're not
there for more than 20 minutes, maybe.
When our time alone suddenly becomes a
little more social than it would have
been otherwise. We look behind us, like
3/4 of a mile up the valley, we got this
group of guys coming in camo down the
way. And my son, Ben, was a little
nervous about this, right? A little
anxiety about reaching out and
connecting with other people, right? A
little like you'd have somebody sits
down next to you train, well, maybe I'll
just keep to myself, or on a plane, just
keep to myself. Here we're out in the
wilderness and we got this group of
hunters. It's like a gang of men coming
down the down the valley towards us, all
in camo.
And so Ben's like, you know, let's let's
move on, Dad. Let's let's get going. And
I said, "No, let's let's stay and talk
with these guys." And they wait, they
come down, and we start talking. It
turns out these guys have been hunting
in this valley in this area for years,
for decades. The older guy, Dennis, had
been going with another older guy. I
think they gotten connected through
their church. The the other older guy
had passed away recently. But they now
they have another guy, Corey, who they
who gotten connected to them. And the
the kids are all with them, Eric and,
um,
and there were, I think there were there
were five at the time. And we just
started talking, and then they start
telling us how to do this. And where we
could go. And how we could coordinate
with each other to make sure we weren't,
you know, we both had the best time that
we could. And they told us, "Well,
there's a blind up here where you could
hunt. And and you could go down there
and hunt in this other spot." And we
just started working together. And they
were delightful. Just like like just
like it is when you reach out to connect
with other people, they reach back to
you. They invited us to their tent for
dinner.
I'll just never forget they got this
huge this amazing wall tent. They've got
a camp stove. They've got a a spring
where they get fresh water. They got a
bathroom where they are. Uh we walk into
their tent, it's heated. We're freezing.
Our truck is off in the snow. We walk
into their tent, the first thing they
say to us, "Would you like a red or
white?" They got wine in their in their
cabin miles from it. These guys were
fabulous. And it turned an event that
was great for Ben and I
into an even better event cuz we
connected with these men who now just
yesterday Corey sent me a text message
saying, "It's time to apply for your elk
tags. This is when we're going to go and
this is when we're going to come out in
case you want to do this with us again."
And in fact, Corey um Corey got an got
an elk the first day, right? He filled
his bull tag. And we were coming back
from hunting. Ben and I had seen one,
but we weren't able to get a shot at it.
Still amazing to see one. And we're
walking back and the the young young
kids, Eric, uh is leading this group.
He says,
"Get on down there and show Corey how to
bone out that that elk." I've boned out
many many deer. So this is the only red
meat we eat is the venison that that I
get. And um so I know how to butcher
these animals and prepare them to to
eat. And they had just been hauling out
these big quarters of animals, like
100-lb rib cage, right? That's a lot of
bones that you don't even want to. So I
got to go down and help Corey and show
him how to bone out the backstrap and
the loins and all the meat that you
actually eat and leave the bones that
are there for the you know the cougars
and stuff to get later. And it was it
was it was fabulous, right? And that the
courage that I had to talk with them to
connect with them out there, again, I
felt just came straight from our
research that how easy it is to
underestimate how positively other
people respond when you reach out to
them. And here it would have been easy
for us to be competitive or avoid this.
And it was such a blessing to have
connected with them. And we've stayed
connected with this since, and I hope I
hope we see him again in the fall out
there in the woods. It would be
fabulous. Wonderful men. That's awesome,
and thanks for putting in a a strong,
clear,
ethical picture of hunters. I think a
lot of people have a picture of hunters
that is very different than what you
just described. Uh my friend Cam Hanes
is a serious about preserving wild
lands, and he's a very, very serious bow
hunter, and I mean, there are really
shining examples. There are bad apples
out there, too, but I think people often
have a certain stereotype of hunters, um
you know, and yet most of those people
also buy store-bought meat um
from factory farms. And so, you know,
and not to guilt anybody, but there's a
lot more to explore there. So, I
appreciate not just the
description of the beautiful social
interaction and what grew from it, but
also the context.
>> There's a level of caring. I mean, I
care about the woodlands, and I try to
protect it as best I can. Turns out the
deer are kind of a threat. There's a lot
of ecological damage that they that they
cause in the woodlands in the Midwest
because there's just a lot of them. It's
a harvesting responsibly and
respectfully. I only hunt with a
crossbow now, for instance, because I
can be much more accurate with it, and
so I can take an animal ethically, and
humanely, and quickly, and that's why
why I do that. So, most of the hunters
that I've ever met are that way. They
care about being outdoors. They like
being with each other. Getting an animal
is a different is part of it, but is not
is not the main thing, and um yeah, I'm
and I folks who don't hunt, I think
don't appreciate that that care
that people have, outdoorsmen have for
the outdoors. What a great uh lesson for
your son. He's lucky to have you as a
dad. I can say that.
It's awesome. I was reflecting on a
couple of things, which leads me to uh
probably what is our the final question
in in a minute or two, but I was just
sort of chuckling inside at one moment
because as you're describing that, I'm
thinking, "Okay, so my dad was a
theoretical physicist, right? So,
bringing me to work was a little
different." I mean, we did a great many
things together, but but um but he
realized and uh he's he's
quite quite smart and he realized that
showing me a bunch of equations on on a
whiteboard wasn't wasn't going to cut
it. So I'll never forget
he started off as an experimentalist and
so my first like go to go to work with
dad day was he took me to the lab and
they had all these fruit out and a big
tank of liquid nitrogen and we spent the
day dipping bananas into liquid nitrogen
smashing them on the walls which for
like a 6-year-old kid was like pure joy.
That's awesome thing. I went back to
school telling all my friends that I
could [laughter] shatter bananas and all
this stuff. So wasn't quite what you
described but I've I've fisherman on my
mom's side and
and my girlfriend's family she's got a
long long line of hunters
and and farmers so I think they're going
to put me to the test soon but
>> Well, here's the parents doing great
things with their kids. Well, and that's
the the question I was going to ask you
know um
not to uh
in fact to do the opposite of of
trivialize um
older generations teaching younger
generations about what proper social
interactions are.
The other thing I was thinking
during your story is that you know this
is how
social
dynamics and learning occurs in our
species. Like if
that series that was on Netflix the
chimp empire series did you watch it?
Oh wow fascinating because it's all
about social dynamics in chimps.
Everything from covert gaze and and
they're brutal to each other. They
ostracize they they it's very intense
and there's also a lot of beauty but
it's not just a bunch of you know like
happy chimps. It's it's it's intense
warring between troops and so forth but
it makes you think about our species
right? And I'm raising a puppy right now
and and I was telling my girlfriend cuz
she's not raised a puppy before. She's
she's like better at it than I am
already of course and I'm and I'm
explained to her I said you know the
fastest way to train Strummer our little
bulldog mastiff would be to get an older
dog Mhm. here we are like teaching at
these human cues and trying to but we
really need to get into the mindset of a
dog and I only a dog can really do that.
Like they're so nose led. They're
they're great at sensing literally the
the autonomic tone of people around.
They're sensitive to space. Here we are
saying sit and stay and do it like Yeah.
Yeah. They hear it but like we're
bringing them it'll be like us trying to
learn how to use our noses to it to
navigate. So
it is a fact that within every species
the older members of that species teach
the younger members of that species how
to socialize. And I could rattle off
lots of examples from my own life but I
won't where I observed
>> Yes. my mom and dad doing certain things
in certain situations. And so while on
the one hand until now I feel like we've
been talking to the kind of like the
young listeners and stuff the parents of
kids or the to be parents of kids or the
siblings or the older or people who
don't even have kids like modeling
really good social interactions.
I
firmly believe based on everything we've
talked about today that is every bit as
critical as the person getting out there
and and pushing themselves past their
anxiety to to um to do the right things.
What we need to model better better
everyday social interactions. And so
it's clear you did that in this example
and in other examples. So it any ideas
off the top of your head as to the let's
just call it like the uh the 40 and up
crowd like it's all it's kind of on us
to model really good social interactions
because that's how just like Strummer
would learn better from a dog
learning from the internet is great but
a lot of kids don't have Yeah. maybe
they have a single parent or they're
away from their parents or the ship
passed or maybe maybe mom or dad was
kind of a nasty person unhappy person.
Yeah. Or overly outgoing and it got them
hurt. [clears throat] Like like so what
do you recommend people do to model
really good social interactions?
>> So pay attention to your habits. That's
the most important thing. It's those
little moments and you know where I
screw up I'm I'm prone to a quick temper
and where I've made I'm still have a I
still have the college football player
inside me. You like to hit things with
your head? Well, I I want to fix
something, right? And so, if something's
not going my way, I'll try to fix it in
some way. And so, I still have that
inside me from time to time, and I have
to actively try to create habits that
that don't don't do that. So, you know,
act get out of a situation if I'm
getting frustrated rather than try to
respond and correct it in that moment.
But, those little habits, that's where
it shows up. People are watching. People
are watching you in those moments. Those
little things that you think aren't that
important are what folks are paying
attention to. In our research, when I
think about how you how you apply the
stuff we're learning in our experiments
of people being overly pessimistic about
how others will respond to them, the way
you apply that in your own life isn't
that you learn how to behave differently
from learning this is that you take that
and you try to develop a little habit
that then makes that something you do
routinely over and over again. So, for
instance, one a little thing that I have
started doing with this routine little
habit in mind is I've made a habit when
I get into my office, and it's now
expanded kind of beyond that, but I
started at the office. I was realizing
one day that when I get to the office
where my where the door is to get into
the building, I've got maybe, I don't
know, 150-yd walk through the the atrium
in the middle of the building to the
elevators up to the fourth floor, down
my halls to my office. And I was usually
making that walk with my head down,
focused on getting to work as quickly,
you know, as I could. And I was passing
all these people by
without saying hello or hi or whatever,
and I was missing all these
opportunities just to brighten my mood
[snorts] a little bit there.
And so, I started, you know, doing a
little happiness walk, a little hello
walk when I'd go from the door to my
office. Where I Now, when I walk in, I
keep my head up, and I smile and say
hello to almost everybody I pass if I
can, right? So, this last quarter,
Nigel's been sitting right here to my
right when I walk in at the table. And
Keith, who's got the biggest smile in
the building, one of our custodial
staff, is delightful. Mario's usually
somewhere around the second floor. I can
give him a shout-out on the on the way
in. Zaya's often around the elevator
when I walk in. Eric, Virginia, Jane,
Emma, Joe, my colleagues when I walk in,
I give them a shout-out hello when I
walk by their offices. And that [snorts]
whole thing that just makes me a little
brighter when I get to my office. And
it's also created a habit that I now
just do without thinking. Right? And
those little moments that become part of
who you are, that's what people see. And
I think as a parent, if you can think
about how can you cultivate those habits
to do these things routinely cuz your
kids are watching all the time,
that's what's going to matter. I had a
colleague one time, I thought this was
very wise. He realized that he was
sometimes swearing in class. And I
sometimes I'm guilty of that, too.
That's my college football player come
out. I got to be careful. I try not to
do that. But I had one colleague who was
adamant, and this is really what got me
started thinking about this years ago.
Just you never slip up in class because
when you do that there, people see that
and they think that's who you are and
what's appropriate in that context, and
that's just not the way you want to be.
So he's made a habit never never doing
that anywhere in any part of his life so
that he also doesn't do it in class. I
like the notion of classroom rules. It's
actually the the one of the only ways
I've survived social media is I I don't
get into exchanges that I wouldn't get
into in a in a classroom.
I also don't honor the presence of
comments. Uh people can say what they
want about me uh to a point. Um you
know, uh but
when they start attacking each other,
you know, I always think if I we were
back in
an undergraduate graduate or medical
school classroom, I would never let this
exchange occur. And and this is my
website. So
>> Yeah. Blocked. Right. You know, and
people think, "Oh, you're blocking
things. You're deleting them." It's like
it's not to avoid criticism. It's like
we're trying to keep a tone of education
and and respect. Yeah. Right? And and it
can be heated, but so I fully uh
appreciate what you just said.
>> the key to that is that it's it's not a
huge thing. It's a small thing that you
do routinely and over and over again and
that's those small habits are important
to keep in mind. I've been told by some
of the people that are regular kind of
commenters and things that they feel
safe to comment there, which tells me
they feel unsafe to comment elsewhere.
And the safe unsafe thing, I'm not
trying to like use like snowflake
language. I think like who wants to go
online just for people to like be nasty,
right? So there's a lot of goodness to
be had by keeping classroom rules, I
guess as as Correct. Well, Nick, thank
you so much for coming here today and
and sharing. I
I really appreciate you taking the time
out of your schedule and
I also really appreciate the work you
do. Also, thank you for writing the
book,
>> [clears throat]
>> A Little More Social, How Small Choices
Create Unexpected Happiness, Health, and
Connection, which comes out very soon.
Excited to read it. And and I have to
say of all the guests we've ever had on
this podcast,
I think
you represent the kind of extreme
example of somebody whose work has
informed their life and life has
informed their work. And that's somewhat
straightforward to do
when always makes for kind of the
easier, better, obvious choice. Like,
"Oh, I did research, discovered, you
know, the this style of cardiovascular
exercise is better than that one. I'm
going to do that one." But as you
pointed out, it's brought many, many
rewards than it has uh challenges, but
in your case, your sensitivity to the
the the theme of your work, which is
that there's goodness and
untapped beauty to be had in the in the
spaces that we don't reflexively step
into. And that maybe even we initially
are a little averse to.
>> Yeah. That that's where where the real
magic often lies, and you apply it in
your own life in the realest
[clears throat] of ways, and you
benefit, too. And that's the whole
point. So, thank you for being
both a scholar and a shining example of
of what you've taught us today. Thank
you so much, Andrew. It's been wonderful
being here. I really appreciate it. And
we'll come back again. Thank you. I
would love to. Thank you for joining me
for today's discussion with Dr. Nick
Epley. To learn more about his work and
to find a link to his new book entitled
A Little More Social, How Small Choices
Create Unexpected Happiness, Health, and
Connection, please see the links in the
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