Video summary
This podcast episode presents five scientific rules for making and breaking habits, addressing why most people fail to keep New Year's resolutions while highlighting that success rates improve significantly when goals are set formally as resolutions. The speaker explains that habits are neurological pathways stored in the basal ganglia of the brain, functioning on an automatic "autopilot" system known as a habit loop consisting of a cue, routine, and reward. Drawing from experiments with rats navigating mazes for chocolate, the transcript illustrates how these loops become deeply ingrained; even if the original reward is removed or made unpleasant, the behavior persists until interrupted by a new pathway. The core argument is that old habits are never truly forgotten but can be replaced rather than erased, provided one understands the mechanics of cues and rewards to successfully toggle between behaviors. The first rule emphasizes managing stress levels because high stress undermines willpower and triggers cravings for immediate dopamine hits like sugar or processed foods. This concept is supported by the famous "marshmallow experiment" conducted in the 1960s by Walter Mischel, which found that children who could delay gratification went on to have better academic scores, lower substance abuse rates, and improved social skills as adults. The speaker argues that stress hijacks the brain's ability to regulate impulses, making it crucial to prioritize sleep, exercise, meditation, and other de-stressing techniques before attempting to form new habits or break old ones. Furthermore, lack of sleep is shown to decrease leptin (the fullness hormone) while increasing ghrelin (the hunger hormone), leading to poor food choices and reduced productivity. Rule number two advises listeners to identify their specific environmental cues that trigger unwanted routines, suggesting that changing one's environment—such as moving cities or rearranging a home—can help break these loops by removing the original triggers. The third rule focuses on replacement rather than suppression; studies indicate that trying to stop a habit directly often leads to rebound effects where individuals engage in the behavior even more intensely. Instead of focusing solely on quitting, one should focus on replacing the routine with a positive action-oriented goal, such as using lollipops instead of cigarettes or drinking water instead of wine at 5:00 p.m., thereby giving the brain a new pathway to follow without fighting an ingrained neural circuit directly. The fourth rule stresses the importance of having intrinsic motivation rather than extrinsic rewards like getting a six-pack for summer, which often leads to yo-yo dieting once the external deadline passes. The speaker shares his personal journey where he only achieved lasting health changes after finding a deeper reason connected to values and life purpose during the pandemic in 2020, illustrating that change occurs when the pain of staying the same becomes greater than the pain of making a change. This intrinsic drive is essential because good habits often struggle against bad ones unless there is a compelling personal reason to sustain them over time without relying on fleeting external pressures or shallow goals. The fifth rule challenges the common belief in limitless willpower, citing Mark Muraven's study where participants who restrained themselves from eating cookies had significantly less energy left for solving an impossible puzzle compared to those who ate the cookies. This "willpower depletion theory" suggests that self-control is a finite resource like a muscle that gets tired throughout the day and week, explaining why unsustainable crash diets often fail due to excessive strain on willpower reserves. Consequently, setting too many unrealistic goals or depriving oneself of all rewards leads to failure; instead, one should aim for small, achievable habits that do not require major sacrifices. Finally, a bonus rule introduces the "question behavior effect," where asking a definitive yes-or-no question about an intended action increases commitment and reduces cognitive dissonance, effectively turning intention into self-fulfilling prophecy through simple binary choices like answering oneself on paper or digitally.
Read the full video transcript
This for many of you will be the most
important podcast episode I've ever
recorded. And I don't usually ask you to
do this, but in this case, I'm going to
ask you to please listen to this entire
episode if you can and if you have the
opportunity to do so. If there's
something in your life that you've
struggled with, something you've
struggled to change, that goal you've
had that you've never quite managed to
attain, then this episode was made for
you. I've been inundated with messages
over the last couple of weeks as we
approach the new year's. Um, and these
messages all seem to express slight
variations of the same critical
question, which is, how do I make and
break habits in 2023? Our lives are
quite simply a manifestation of our
habits, the things we repeatedly do. So,
as many of you have correctly
identified, if we can change those
habits, we can make and break behaviors,
take control of our lives, and finally
achieve our most important goals. And in
my life, all of the good things have
come after me breaking a habit that's
had me trapped in sort of a limiting,
sometimes toxic cycle in my life. And
so, habits and studying how they're made
and how we make and break them with will
has been one of the most important
realizations in my life. And in the
research of this this particular podcast
episode, I spent weeks researching and
reading every book that I could on the
science of making and breaking habits.
And in this episode, I'm going to tell
you everything that I learned,
everything that you need to know from
the most up-to-date scientific research
on habits and changing behavior. And I
do this in the hope that one of you,
even one of you, I think it would be
worthwhile if I I land this effect on
one of you. One of you can change
behavior you've wanted to change and
therefore take control of a habit and
therefore change your life. Multiple
scientific studies have found that most
people give up their New Year's
resolutions within a month. And
according to a recent American study, of
the 41% of Americans who made a New
Year's resolution, by the end of the
year, only 9% were successful in keeping
it. 9%. That means if you make a New
Year's resolution at the start of the
year, by the end of the year, only 9% of
you have achieved it. I know this might
make you not believe in New Year's
resolutions. It might make you think
they're pointless. But the study also
reveal something that suggests
otherwise. Six months after setting a
New Year's resolution, 46% of people who
made a resolution were still successful
in achieving it. They still had the good
habits going. compared to just 4% of
people who made a similar goal that
wasn't a New Year's resolution. That's a
1,50%
increase in the probability of you
achieving your goal after 6 months if
you set it as a New Year's resolution.
Similarly, research by psychologist John
Norcross, a very famous American
psychologist, has found that resolution
makers are more than 10 times as
successful in changing their behavior as
people who want to change but don't have
a formal resolution. Now, I used to be
in the camp of thinking that resolutions
were an excuse for not making change
earlier in the year. But clearly, there
is something supported by science and
psychology that's happening in terms of
an intention setting that's actually
making New Year's resolutions important.
But this podcast is not just about New
Year's resolutions. This is about goal
setting generally and breaking and
making habits. And as I said, 12 months
after you've set that New Year's
resolution, just that 9% of people are
still successful in their resolution. So
this podcast episode is also about
purely making sure that you are part of
that successful 9% by giving you all the
science and all the information that you
need to be part of that 9%. Almost 50%
of you will be successful 6 months after
your resolution. But most of you will
fail in the next 6 months. The question
is why? And I think [snorts] I know the
answer. [music]
[music]
From reading through hundreds of pages
of books and studies on habits and goals
and New Year's resolutions, it's clear
to me that the first place to start is
by explaining exactly what a habit is in
the most simple way. But clearly, habits
are behaviors wired so deeply in our
brains that we perform them almost
automatically. So why do we have habits?
Well, they are very handy prehistoric
devices that our ancestors have given us
because decision-m and thinking itself
consumes so much time and energy. And
the truth is, if you never made habits,
you would be spending so much time and
mental energy on routine things like how
do I get to work in the morning or how
do I get from the kitchen in my house to
the living room in my house? And if you
used all of your time on that, you
wouldn't have the capacity to solve
unique daily challenges, many of which
once upon a time presented a real life
or death threat. So, your brain created
habits, which are neurological pathways
that fire together so frequently and
successfully that your brain wired them
together to save you time and energy.
Once habits are formed, they're encoded
in your brain forever. And this, for me,
was a real revelation from reading
through all the research. People tend to
believe that they can make a bad habit
disappear for good. The science suggests
otherwise. Let me tell you a story about
some rats in a maze and what this
recently uncovered about how we can make
and break habits. Picture the human
brain as an onion composed of layer upon
layer of cells. Most of our complex
thinking, the things that we really
ponder over and the things that really
trouble us happen on the outermost
layers of the brain. That's the part of
the brain that you're using to listen to
me right now. On the evolutionary time
scale, the outermost layer was added
fairly recently. But as you go deep
inside the brain towards the center of
the skull, you'll find this golf
ballsized lump of tissues. And this is
called the basial ganglia. And this is
where all of your habits are stored for
ease. And just so I don't have to
pronounce that difficult word again. I'm
going to call this your habit control
center. Your habit control room. And
because it's such a prehistoric part of
the brain, that same habit control
center can be found inside the brain of
rats as well. So, in order to study the
habit control room, worldleading
researchers from MIT conducted
experiments with rats where they
monitored the rat's brains and put them
inside a T-shaped maze with some
delicious chocolate hidden somewhere
inside the maze. The first time the rat
was put into the maze, it would wander
up and down the center aisle, sniffing
corners and scratching at the walls. It
could smell the chocolate, but it
couldn't quite figure out how to find
it. When it reached the top of the tea
in the maze, it often turned to the
right away from the chocolate and then
wandered left, sometimes pausing for no
obvious reason at all. Eventually, in
all the studies, the animal found the
chocolate, but there was no clear
pattern in the search, the wandering
behavior that happened before that. On
the surface, it looked like each rat was
taking a leisurely, unthinking, casual
stroll. But when they look at brain
scans of those rats at that exact
moment, it tells a completely different
story. While each animal wandered
through the maze for the first time, its
brain in particular, that habit control
center in the core of the brain, was
working on overdrive. Each time a rat
sniffed the air, or scratched the wall,
its brain exploded with activity as if
it was analyzing each new scent, each
new sight, and each new sound. And
although the rat looked calm, the rat's
brain was ferociously processing
everything. But once the rat had found
the chocolate once, when placed back
into the maze, the brain activity
completely disappeared. The rat was now
on autopilot. It no longer needed to
process things. It no longer needed to
think. A habit had been formed. So, the
habit control center takes over,
seemingly automatically retrieving the
stored information on how to get from
where it is at the start of the maze to
the chocolate. And as if possessed by
the habit control center, the rat glided
straight to the chocolate without pause.
In the same way that we all glide
unconsciously to work or to the gym or
to that familiar part of the house
without thinking every single morning
when we wake up, without having to
consider the directions to get there. So
because the rat was on autopilot, its
brain was freed up to think about other
things. So theoretically, the rat could
glide to the chocolate while also
pondering a complex problem it was
having at work that day. By navigating
the maze over and over, the rats formed
what scientists now call a habit loop.
And there are three steps in a habit
loop. Step one is you need a Q, which in
this case was a click sound they played
when they dropped the rat into the maze.
This Q in turn makes the habit control
center activate the stored routine. And
step two is a routine. The routine for
the rats was the walk through the maze
towards the chocolate. And step three is
you need a reward which is of course the
delicious chocolate at the end of the
maze. The Q routine reward is the habit
loop. The habit loop happens to be the
same for humans also. And I've mentioned
this over the years before but my father
smoked for 30 years of his life. But he
only ever smoked in the car. Never at
parties, never at home, never at work,
only in the car. And in all honesty, it
would really upset me because I think I
grew up with this kind of existential
feeling or worry that my dad was going
to die someday because he smoked because
I'd heard of all, you know, all the
things they say about smoking and the
carcinogens and why it's bad for you. So
seeing your father do that was quite
troubling for me as a as a young man.
And I tried, I think, in subtle ways to
encourage him to quit.
But nothing seemed to work until one day
something I accidentally did led to him
making the decision to quit smoking
forever. His Q routine reward habit loop
is a prime example of everything I've
said. He would sit in the car and the
car itself was the cue. Sometimes cues
are just context or environment. And
that cue caused a neurological pathway
in his brain to begin to fire up in his
habit control center of his brain. and
seemingly without thinking, as if
possessed, he would automatically reach
down into the car door and pull out his
packet of miniature cigars, which was
his routine. That reach down was his
routine, like the rats walking through
the maze. And then he'd wind the window
down and light one up. And the nicotine,
which releases a a feel-good chemical in
the brain called dopamine, in under just
20 seconds was the reward. Q, craving,
routine, reward. But then one day when I
was 18 years old after dropping out of
university to build my first tech
startup, I was reading a book called
Hooked by Near Iel, who's a previous
guest on this podcast that explains how
big social media companies and tech
companies get their users to form the
habit of using their products every day
and become addicted to their products
every day by using the same habit loop.
While I was reading that book, I
happened to stop off at home back in the
southwest in Plymouth and I accidentally
left it in my father's bathroom. Now,
for whatever reason, like many of us, my
dad loves to read while he's on the
toilet. And so, he ends up picking up
the book, learning about that habit
loop, and finally understanding the cue,
routine, and reward that was causing him
to smoke. And so, he went into his car
some weeks later. He didn't actually
tell me this until months after he'd
quit smoking. He went into his car, took
the cigarettes out, and put these
miniature lollipops, these little chuppa
lollipops in the cigar case in the place
where it was. And my father after that
never smoked ever again. The habit loop
had been interrupted. A new less
addictive habit had been formed in its
place. And within that my father's
health outcomes had drastically
improved. Going back to the original
point about how just 9% of us will
successfully keep Pear's resolutions. I
think the study with the rats, the maze,
and the chocolate may explain why.
You've probably heard the phrase old
habits die hard. And from the scientific
perspective, that couldn't be more true.
And I think this is good news for your
good habits. And I think this is
probably bad news for your bad habits.
In that study with the rats, researchers
eventually removed the chocolate and the
rats still ran exactly the same way
through the maze. The researchers went
one step further then and poisoned the
chocolate with a chemical that makes the
brain of the rat experience nausea. And
the rat still ran the exact same way
through the maze. Even though they
stopped eating the chocolate
experiencing the reward at the end of
it, the routine was still the same. The
queue was still the same. Interestingly,
the researchers then found a way to
interfere with the rat's brain and shut
off that automatic habit loop that was
causing it to take the left journey
through the maze. And it worked. Instead
of running left through the maze, the
rat started to run right through the
maze. But then, interestingly, when the
researchers interfered with the rat's
brain again and disabled that habit loop
of turning right through the maze, the
rats instantaneously went back to the
previous habit of running left through
the maze. And they did it at the same
speed, certainty, and accuracy as they'
done it previously once they'd learned
that habit. They didn't need to learn
the old pathway through the maze once
again. And their brain scan showed that
they weren't thinking about it. They
were back on autopilot. And researchers
were shocked because what this says, and
I quote the researchers, quote, "The
original habit had never ever really
been forgotten. It was always lurking
somewhere there in their brain." And I
think, ladies and gentlemen, this might
be one of the biggest misconceptions
that people have about habits. You never
get rid of them. They're never
forgotten. You know, the same is true
about so many things in our lives. I I
reflect on that and think about some of
the traumatic experiences I've had, that
evidence remains ingrained in our brain
because it's useful for us. It's like if
you go back maybe thousands of years,
knowing that a lion was something to run
from was something that was important
for your cognition to never forget. And
this for me also explains why 91% of us
that set a New Year's resolution to form
a new habit or to create a new behavior
will fail within 12 months. Habits can't
be broken. But, and this is the good
news, they can be forgotten and they can
be replaced. The scientists in the rat
maze chocolate study said, and I quote,
"These results suggest that the brain
can quickly toggle between an old habit
and a new habit." What's really stunning
is that old habits are totally intact
and retrievable in an instant. Habits
can be broken, they can be replaced, but
they can't be removed forever. So when
you think about the habit loop and the Q
routine reward cycle, it becomes really
clear why 91% of people won't keep their
New Year's resolutions and why 25% of us
won't even keep the resolution for one
week because their old bad habits are
still there. They never die. And the
same cues are still there in their
lives. Whether it's an environmental cue
like my dad or it's a chemical cue in
the case of my former partner where
every time we went for a glass of wine,
she got the craving to go for a
cigarette. And the routine is of course
the same. You know, the cigars are still
there in my dad's car door or the the
sweets are still there in the drawer
downstairs in my house. And the rewards
on offer are all the same too and
equally delicious and compelling. So,
it's all well and good understanding
this and even interrupting the habit
cycle like my dad successfully did with
those lollipops in the in the card
drawer. But the answer to sustaining a
new habit is more complicated to get
those new neurological pathways to fire
together and therefore wire together.
Scientific studies conducted all around
the world in humans and animals say that
you need just a little bit more. One
thing we need and all the science was
clear on this is we need repetition.
You've heard this before. Some studies
say 21 days to form a new habit. Some
studies say 66 days. The truth is, and I
read a real plethora of research, is it
seems to depend. For some people, it
happens in a shorter period of time. For
some people, depending on the habit,
depending on who you are, it can take up
to hundreds of days to form the new
habit. The director of the University of
Oregon social and effective neuroscience
lab, Elliot Burkeman, said, "Since
habits take practice and repetition to
form, the same is true when it comes to
breaking them. In order to break those
unwanted habits and make new ones,
whatever they're going to be, I'm going
to give you the five rules of making and
breaking habits that have the most
scientific evidence to support them from
what I found. The things that resonated
with me the most that I honestly didn't
know. With these five rules in mind,
you'll drastically, I believe,
drastically increase your chances of
breaking any bad habit that you have and
making any new habit that you desire to
have. So, rule number one,
stress is your puppet master. Many
habits, as I'm sure you can relate,
including smoking or excessive sugar
consumption, involve the brain's
dopamine or reward system. And dopamine,
if you understand what that chemical is,
is a feel-good chemical that transmits
signals between neurons in the brain.
The first time you engage in a new
rewarding behavior, you get a euphoric
feeling from doing it as a result of
that dopamine release. This leads to
changes in both the connections between
neurons in the brain and the system
responsible for action and can largely
account for why we start to form bad
habits in the first place or habits that
we are we don't necessarily want. Many
of these rewarding things like sugar or
substances um are powerful and
chemically addictive as well, which
means the habit is even harder to
unanchor. And our psychological reaction
to them in this day and age can be
linked all the way back to evolution. In
the caveman days, in the cavewoman days,
meat wasn't salted. There wasn't such a
thing as candy or sweets. And highly
addictive substances like tobacco have
only been growing in the wild for nearly
8,000 years. But it wasn't until about
2,000 years ago that we started picking
tobacco up and chewing it and smoking
it. Russell Pdrach, who's the professor
of psychology at Stanford University,
says our brains are not well equipped to
deal with the big rush one gets from
these sorts of things. And if you just
look at the high street around you,
humans have quite clearly designed our
entire society around activities that
will give us this habit forming dopamine
response in our brains. If you go into a
corner shop, I can get crisps. Again,
that releases dopamine, sweets, adult
magazines,
cigars, cigarettes, booze, and they sell
so well because they cause that allimp
important dopamine release in our brain,
which acts as the reward part of the
habit loop. So, we keep on coming back
to the corner shop for more and more and
more, which means more shops have popped
up on the high street catering to that
addictive habit loop and that reward
part of the habit loop. And if you think
about your high street, most of the
shops are selling sugar, caffeine, or
highly processed foods for this very
reason. And I've always wondered if
highly processed foods like French
fries, pizzas, cheesecakes, all of my
favorite things, milkshakes, trigger the
same neurological habit loop as smoking,
or other addictive drugs. And new
findings published in the Journal of
Clinical Nutrition, finally suggest that
they do. Scientists studied a group of
overweight men between the ages of 18
and 35 years old. The men were given
similar milkshakes. However, one had a
high glycemic index and then one had a
low glycemic index. The glycemic index
is basically an indicator of how fast
blood sugar glucose levels spike after
consuming certain foods. Carbohydrates
such as cookies and baked goods and
pasta and white bread and white rice all
have a high glycemic index. They're
quickly digested. While low glycemic
carbohydrates, which include whole
grains and vegetables and fruits and
legumes and unprocessed grains, are
broken down in a much slower way. 4
hours after the two groups of men were
given the milkshakes, they had an MRI
brain scan which analyzed the activity
in that reward part of the brain. And
subjects in the experiment who consumed
the high glycemic milkshakes had spikes
in their blood sugar levels which then
plummeted 4 hours later. And as their
blood glucose levels decreased, those
participants developed excessive hunger
and their brain scans demonstrated high
levels of activity in a region of the
brain which is associated with
addiction. And this really brings me to
a point from that professor at Stamford
where he said you're more likely to do
the thing you don't want to do when
you're stressed out. I.e. you're more
likely to go in search of that dopamine
hit in the form of sugar, processed
food, drugs, porn, alcohol, whatever it
might be, if you're stressed out.
Therefore, one of the most unobvious but
important things you can do to make a
new habit stick and form enough
repetitions in that early phase to make
the neurons fire together and wire
together is to keep your stress levels
low. Especially in that critical early
phase while you're forming that new
habit loop, i.e. If you're trying to
form a new habit, whatever it might be,
go to the gym, whatever it might be, and
if you want to be in that 9% of people
that have achieved their New Year's
resolution 12 months from now, don't
just focus on the habit. Focus on your
stress because high stress levels are
one of the forces acting against your
willpower as it relates to habits. And I
think we can all relate. I think we can
all sort of intuitively know that when
we're stressed, we tend to reverse back
to bad habits. And that's exactly why.
They've proven this over and over again
in studies that stressed people make bad
choices as they go in that desperate
search of things that will make them
feel good in the short term. And because
of this, stressed people are very bad at
delaying gratification.
And being able to delay gratification,
as I've come to learn in my own life, is
one of the real keys of achieving any
goal we have in, you know, life,
business, relationships, health, or
fitness. So, what is delayed
gratification? I've heard that word for
most of my life, but what what is it and
why is it important? What is the
research? What are the studies that
prove the importance of it? And how do I
do it? Well, the definition of delayed
gratification according to science is
the ability to delay an impulse for an
immediate reward to receive a more
favorable reward at a later time. And
and just on that point of delayed
gratification and how important it is,
one of the most important studies I've
ever read was from the 1960s. A famous
Stanford professor named Walter Michelle
began conducting a series of important
studies around the concept of delayed
gratification. During his experiments,
Michelle and his team tested hundreds of
children, most of them between the ages
of four and five years old. and he
revealed what we now believe to be one
of the most important characteristics of
success not just in health not just in
work but also in life and they called
this and this is a very famous
experiment so I imagine most of you will
know this experiment they called this
the marshmallow experiment I think
certain TV shows in America have
mimicked this and it's really quite
funny to watch I remember it went it
went viral a form of it went viral on
social media a couple of years ago the
experiment began by bringing each child
into a private room and sitting them
down on a chair and placing one
marshmallow on the table in front of
them. The child was then given a choice
by the researcher. The researcher said,
"I'm going to leave the room for a while
and I'll come back in and you can eat
this tasty marshmallow if you want to,
if that's your choice. But if you don't
want to eat it and if you don't eat it,
I'll give you a second one when I come
back in." So, the choice was simple. One
treat right now or two treats when the
researcher comes back in later. The
researcher left the room for 15 minutes.
Some kids, as you can imagine, jumped up
and put that marshmallow straight in
their mouth. They had eaten it before he
had even left the room. Others, quite
hilariously, struggled around in their
chair and tried to restrain themselves
from eating it, but eventually gave in a
few minutes later. And finally, a few of
the children did manage to wait the
entire time. And this study became known
as the marshmallow experiment, but it
wasn't the funny reactions that made it
famous. The mindblowing and fascinating
part came many, many years later. As the
years rolled past and those same
children became fully formed adults, the
researchers conducted a follow-up
experiment and they tracked each child's
progress in a number of different areas
of their life. And what they found was
astonishing. The children who were
willing to delay gratification and
waited to receive the second marshmallow
from the researcher ended up having
higher exam scores later in life. They
ended up having lower levels of
substance abuse, lower likelihoods of
childhood obesity, better social skills
as reported by their parents and
friends, and generally better scores in
most areas across their entire lives.
And importantly, the kids that didn't
reach for the marshmallow and became
successful adults also had much better
responses to stress. They were likely
less stressed kids and they were
probably less stressed adults. And it's
interesting to try and establish
causation between there. Clearly, stress
undermines our ability to regulate
impulsivity. Stress hijacks the brain.
And if you're stressed, you won't be
able to delay gratification. You will
continue to reach for those
marshmallows, and you might not
therefore achieve your goals. The
researchers in the marshmallow
experiment continued to follow each
child for more than 40 years. And year
over year over year, the group who
waited patiently for the second
marshmallow succeeded in every capacity
of their lives that they were measuring.
In other words, the series of
experiments proved that our ability to
delay gratification was critical for
success in life, in our love lives, in
our work. And we know that stress is a
key factor preventing us from delaying
gratification. You'll see this
everywhere in your life. I've seen it in
mine. If you're able to delay the
gratification of buying sweets or
desserts or cake or ice cream on your
way home from work, that increases your
chance of eating healthier when you get
home. And there's countless other
examples. Therefore, and this is I guess
my big conclusion. Therefore, and this
is not obvious, but at the start of your
journey to creating that new habit, you
have to focus on the simple stuff that
makes your life as stress-free as
possible. And those foundations are,
it's been proven by science, more sleep,
exercise regularly, and opt for stress
reduction techniques like meditation or
massages or walking or running or
whatever helps you to deregulate,
de-stress, decompress. Because
scientists have shown that that alone
will increase your willpower and
drastically improve your chances of
cementing new habits and achieving your
big goals in your life. And it's funny
because most people wouldn't think of
sleep as an important factor in
achieving most of their habits. But the
science seems to be incredibly clear on
this. According to worldleading sleep
expert and neurologist Kathy Goldstein,
sleep plays a major factor in the
success or failure of the most popular
New Year's resolutions. For those trying
to lose weight or to eat healthier, a
lack of sleep decreases leptin, which is
the hormone that makes you feel full. It
also boosts something called gerine, aka
the hunger hormone, which increases
appetite, promotes fat storage, and
causes poor food choices. And for those
of you like me that have goals
associated with work and becoming better
in your work, or you want to get a
promotion, or whatever it might be, the
the science is clear. A lack of sleep
reduces your productivity. And
additionally, sleepdeprived people in
management roles are described as less
ethical, not as alert, not as motivated,
and not as cheerful. And for those of
you that might want to boost your your
social lives, a lack of sleep
contributes to poor mood, marketkedly
worse social interactions in all of the
studies. And for those looking to quit
smoking, like my dad, a lack of sleep is
tied to higher rates of nicotine
dependency. Sleep is one of these
foundations that we often overlook. And
it's become a huge priority in my life.
So, if you want to make or break a new
habit, rule number one in my five rules
is to forget all the complicated tips
and tricks and hacks and focus on those
basics. You'll succeed if you feel good,
if you're not overstressed, and if
you've slept. Quick one. Intel are now
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one from our longest standing sponsor
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I'd say over the last really it's been
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um post pandemic how much my health has
become such a huge priority in my life.
Hule has been probably the most
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because I've been in the boardrooms.
I've been to their offices tens and tens
and tens and tens of times. I've seen
how they make their decisions on
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wonderful thing to be able to talk to
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product that is so unbelievably linked
to my values and the and the place I am
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And so every time I get to read these
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word I'm saying. and I absolutely love
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tried Hu and you've been resistant to my
my pestering, then give it a go and let
me know how you get on. Rule number two,
know your cues. Incredibly important and
often overlooked. As we've said
previously, and as you know, I've
indicated from that rat maze chocolate
experiment, but also in the example of
my father and my ex-girlfriend, habits
have three main parts. A cue, a routine,
and a reward. Cues are often just the
context where you tend to engage in that
behavior. So, if you want to break a
habit, step number one has to be getting
crystal clear on exactly what your cues
are. If you're aware of it, you're
empowered to do something about it
because the science shows that you're
most likely to relapse to an old bad
habit in the context of when you usually
perform that bad habit. Knowing your
cues and your triggers can help you to
avoid them. And scientists say that if a
smoker disposes of a queue like and it
could be an item, a Q item like an
ashtray or something like that that
reminds them of that habit, they're
significantly more likely to give up
smoking. So with this in mind,
capitalizing on a major life change can
also help you to break or make unhealthy
habits. Often people think like when
you're moving to a new city or starting
a new job or you're, you know, joining a
new social environment, we might think
that's bad timing to start thinking
about making new habits because we're so
busy. But science suggests the complete
opposite. Think about it. If our cues
come from our environment, usually your
current environment is full of hundreds
of different cues and triggers. Your
home, your commute, your dog walk, your
social context, even your friends.
Collectively, all of those environmental
factors probably hold hundreds, maybe
even thousands of cues and triggers that
lead to routines that get you rewards.
And those cues and triggers and routines
and rewards, those cues are holding your
bad habits in place. So if you're used
to lighting up a cigarette on your way
home from work, for instance, or
stopping off at that fast food spot on
your way home from work, moving to a new
city gives you a chance to break that
queue. It removes the queue, which means
that you can remove the routine and
hopefully the reward. And that's
something that I that I think about a
lot, which is whenever I change my
environment, whether it's moving into a
new place or going to a new city or
making new friends or doing something
new, how can I use that sort of blank
canvas as a as a way to start creating
new habits? Can I put my fitness shoes
in a certain obvious place so that I'm
queued every day to go to the gym? Can I
remove the sweet drawer from my house
completely and replace it with a healthy
drawer full of vegetables and fruits?
Those kinds of things. Um, also when we
go to new places, when we spend time
abroad for prolonged periods of time,
that's a great opportunity, despite what
people tend to think, to really
kickstart new habits and to shed old
ones. Rule number three, don't focus on
stopping bad habits. Focus on replacing
them. It is, and I've experienced this
over and over again in my life, it's
impossibly difficult to actually stop a
habit. Um, so I I delved into the
science to try and figure out why and
what happens when we try and stop doing
a bad habit. And the science shows that
focusing too much on stopping something
often makes you rebound eventually and
do it more. We are actionorientated
creatures, not inactionorientated
creatures. And some studies have shown
that the more you suppress your
thoughts, the more likely you are to
think about those things over and over
again and therefore revert back to a bad
habit. One study done in 2008 on the
topic of appetite found that those who
suppressed their thoughts about eating
chocolate exhibited behavioral rebound
effects where they consumed
significantly more chocolate than those
who didn't. And I tell you what, I can
relate. I can think of multiple times in
my life where I've made a pledge to
myself to quit something and because I'm
so focused on quitting that thing, when
I eventually break, maybe because I'm
stressed, maybe because of another
factor, I end up swinging so far the
other way because I've sort of held
myself away from that thing that I
craved. And similarly, a 2010 study
published in the psychological science
found that smokers who tried to restrain
their thoughts about smoking ultimately
wound up thinking about smoking even
more. And this reminds me of a small
piece of advice my driving instructor
said to me when I was 18 years old, 19
years old. He said, "Stephen, the car
goes where your eyes are looking. If you
want to avoid crashing into the cars on
the side of the road, don't focus on the
cars on the side of the road because
you'll veer towards the parked cars on
the side of the road. So look forward
into the distance where you want the car
to go." And this seems like a fairly
fitting analogy for what we're talking
about and for the third law of breaking
and making habits. You end up doing the
thing you're focusing on. So don't focus
on stopping smoking. Focus on the
behavior you want to replace it with.
The director of the University of Oregon
social and effective neuroscience lab,
Elliot Burkeman, who I mentioned
earlier, he said something which is
really, really pertinent to this. He
said, "If you're a smoker and you tell
yourself not to smoke, your brain still
hears smoke." Conversely, if you tell
yourself to chew gum every time you want
a cigarette, your brain has a more
positive actionorientated
goal to focus on. And this explains why
those miniature lollipops that my dad
put in the the side of the car when he
quit smoking was such a good idea. He
didn't just take the cigarettes out of
the car altogether, which might have
caused him to rebound and think about
them a lot. He replaced them with a new
actionorientated
habit for his brain to latch on to and
focus on which in his case was of course
sucking lollipops. Similarly, scientists
suggest that if 5:00 p.m., for example,
has been linked to that glass of wine
that you've been trying to knock for a
while, don't just remove the glass of
wine from your life. Instead, double
down on hydration and make sure the
fridge is stocked with seltzers and cold
water and lemon, just like my dad did.
But as I said at the start of this
podcast, doing this just once won't be
enough. Forming a new habit takes time
and commitment. So don't feel
discouraged if it takes longer than you
might expect. I remember looking at the
because I think we've all grown up in
this world where they say that forming a
new habit takes 20ome days. People have
repeated this to me over and over again.
It takes 20 something days. I think when
I started doing the keto diet for a
little while, people said to me, just do
it for 25 days and you'll be, you know,
the habit will stick. So I looked into
some of the science around this and a
2010 study published in the European
Journal of Social Psychology found it
took an average of 66 days for a
behavior to change. But as I said at the
start, this varies wildly. For some
people it's 20 days and in some cases it
was 250 days. So I think that's largely
BS. And I think the more important thing
is actually going to be revealed in rule
number five of these five rules. But
before we get to number five, which it
really was a light bulb epiphany moment
for me, I'm going to give you rule
number four for forming, making, and
breaking the habits you want to in 2023.
Rule number four is you need a better
reason to quit. Neuroscientists have
shown that even if you replace a quote
unquote bad habit with a better one,
sometimes the original habit will have a
much stronger biological reward than the
thing you've substituted it for. And if
you think about what I said earlier, the
habit's always going to be there. So
even if you substitute it, like the
scientists said in the rat experiment,
it can so easily just toggle back. It
never disappears. The pathway, the
neurons are fired together. They are
wired together. For example, in the case
of my dad, who I keep mentioning
throughout this podcast, his brain
obviously knows that the lollipop is not
as addictive as the nicotine he's
getting from those cigars, and therefore
it won't produce the same euphoric
neurological feeling in the reward
centers of his brain as those cigars
did. But this is where the importance of
having an intrinsic motivation comes
into play. And listen, an intrinsic
motivation is a phrase any avid listener
of this podcast has probably heard me
say a lot. The word intrinsic is one of
my favorite phrases. It's basically a
reason for doing something that is
genuinely and personally important to
you, not something that you're doing for
external rewards or payment. We call
that an exttrinsic motivation. And for
me, and you've heard me bang on about
this um because it genuinely changed my
life, my reason for getting healthy and
cutting junk food out of my diet was
always shallow. As I've said before, I
wanted to have a six-pack for summer.
So, for the first few months of every
single year when I made that New Year's
resolution, I would work out every
single day and I would eat healthy food
obsessively until one of two things
happened. until either I got in shape or
until summer ended. Then I would
immediately revert back like those rats
who started running left again. I would
immediately revert back to my old habit
of eating junk food and avoiding any
form of exercise. And it wasn't until
2020 when a certain virus spread across
the world, tragically killing millions
of people in every corner of the world,
that I got to see as the most
imprinting, alarming example how fragile
health is and how fragile life is. And
that's when, if I think about it now,
that's when things changed in my mind. I
realized like a wonderful
epiphany that my health and fitness were
the most important thing in my life
because it is literally the the first
foundation. I've said this before. Think
of it like this table. Everything you
care about sits on this table. Your
career, your family, your goals, all of
your future dreams, everything. Now, you
can remove any of the things on the
table and you still have everything
else. I can, god forbid, get rid of my
dog Pablo and I still have everything
else on the table. I can get rid of my
career and I still have everything else
that's on the table. But if I get rid of
the table, everything else falls. I lose
everything. My health is the table. My
health is my first foundation.
Everything in my life is contingent on
it. So logically, it must be every
single day when I wake up in the
morning, it must be my first priority.
And that one realization changed my
life. It gave me like this huge powerful
intrinsic reason to focus on my health,
which was not just six-packs and abs and
chasing women or whatever it might be.
And now we sit here 3 years later and
I'm in the best shape of my life. I've
managed to kind of stick at it. Of
course, I have ups and downs and peaks
and troughs and whatever else. And some
days where I'm, you know, in the drawer
at 2 a.m. eating too much chocolate or
whatever. I We're all human. None of us
are perfect. And I think it's important
to communicate that. Um I have all the
same struggles. You know, some days my
motivation's low. Some days it's a bit
higher. But if if we zoom out, and I
think that's the key, if we zoom out,
I've made drastically healthier choices.
I'm in the best shape of my life. I've
cut out a lot of the things that I know
are bad for me and that really had a bad
impact on my body and my mind. Um, and
that's all because I finally got a
better reason. And my point here is
sometimes
your good habits don't stand a chance
because you don't have a good enough
reason. Like me, you want a six-pack and
you want it for bad reasons. One of my
favorite quotes of all time is change
happens when the pain of staying the
same becomes greater than the pain of
making a change. I.e. people don't
change until it's easier to change than
it is to stay the same. And
unfortunately,
this means people sometimes need a real
health scare. They need a death in their
family or some kind of other tragedy
until they have a strong enough reason,
strong enough evidence to make a change.
And that is tremendously sad. It's been
the case for me too many times in my
life that I've had to lose something to
make a change or I've had to lose
something to learn the value of it. Um
for me, the events of 2020 were that
tragedy. I I you know, I sincerely hope
that you guys that are listening to this
won't need a tragedy of your own to
realize what truly matters to you. Um or
to give you that intrinsic motivation to
live more aligned with the with the
person you want to be and the values
that you have.
Rule number five, maybe the most
important. I'll let you decide. Rule
number five, and this is again slightly
controversial, slightly unconventional,
is willpower is not enough. This is
maybe the most fascinating study I read
of all of them because it really made me
ponder and it kind of disrupted my
thinking on willpower and strength and
um mental strength and motivation. And
it's probably a huge reason why 91% of
people don't stick to their resolutions.
Dozens of studies show that willpower is
the single most important habit for
individual success. And this is true.
But for a long time, people thought that
willpower is a skill that you could
develop and that therefore remains
constant forever. until Mark Muravan, a
PhD scientist, argued that if willpower
is a skill, then why does it not remain
constant throughout the the whole day or
even throughout the whole week? Why does
willpower seem to fluctuate? He
conducted an experiment to prove that
willpower, like all of the muscles in
our body, gets exhausted the more we use
it throughout the day. In his lab, he
did a fairly simple thing. He set up one
bowl of freshly baked cookies and then
he set up another bowl of radishes. And
listen, everybody hates radishes,
including me. Well, you know, put them
up, chop them up, put them in a salad.
Maybe I don't hate them. They're good
for you. But anyway, in this example,
most people would prefer hot, delicious
cookies than radishes, right? And the
participants in the study were divided
into two groups. One group was
instructed to eat the delicious cookies
and ignore the radishes. The other group
was instructed to ignore the delicious
cookies and to eat the radishes. I know
which group I would have rather been in.
After five minutes into that experiment,
the researchers re-entered the room and
gave both groups of people a puzzle. But
the thing is, the puzzle was impossible
to complete. And here's what happened.
The people that had eaten the cookie
with their unused reservoir of willpower
because they hadn't had to use their
willpower. they hadn't had to use their
restraint, looked way more relaxed when
they were trying to solve that
impossible puzzle, and they would
continue to try and solve it over and
over and over again. Some worked for
more than half an hour before the
researcher told them to stop. On
average, the cookie eaters spent almost
19 minutes trying to solve that puzzle
before they eventually quit on average.
Now in the case of the radish eaters
with their depleted willpower because
they they had to practice restraint they
acted completely differently. It was
completely opposite story. They vented
as they worked to try and solve that
puzzle. They got frustrated. One even
complained that that the whole
experiment was a waste of time. Some of
them put their heads on the table,
closed their eyes, and one of them even
snapped at the researcher when she came
back in. On average, the radish eaters
worked for roughly 8 minutes, 60% less.
They tried to solve the problem of the
puzzle, the impossible puzzle, for 60%
less time than the cookie eaters before
quitting. And when I read this study, I
was shocked, but I'm a skeptic. So, I
tried to think of why this might be. I
tried to think of other factors, and I
thought of maybe it's the sugar. Maybe
the sugar in the cookies are causing
them to work harder. But when you look
at other studies where there isn't
sugar, anytime someone's practicing
restraint, the same effects are seen.
Willpower isn't just a skill, it's a
muscle, like the muscles in your arms or
your legs, and it gets tired. And it
gets tired as it's forced to work
harder. So there's less power left over
for all of the other things. And since
that cookie study was published, I think
in 1998, numerous studies have built a
case for the exact same thing. They call
it the willpower depletion theory. In
one incredible example, which is almost
hard to believe, volunteers who were
asked to suppress their feelings as they
watched an emotional movie gave up
sooner on a test that they did after of
physical stamina than volunteers who
watched the film and were allowed to
react in whatever way they wanted to. So
if you were asked to restrain yourself
when you then did a physical exercise,
people gave up sooner in the physical
exercise. In a similar study which
pointed at the exact same conclusion,
people who were asked to suppress
certain thoughts were less able to
stifle laughter in a follow-up test
which was designed to make them giggle.
So, if the science here is correct,
which I suspect it is, and willpower is
a limited resource, it's really obvious
that the more pressure and restrictions
and strain you put on yourself when
you're trying to make a new habit and
break old ones, the less the chance you
have of achieving them, the more chance
you have of rebounding and relapsing.
This is why unsustainable crash diets
just don't work. This is why anytime you
feel like you're depriving yourself of
something that you really want, you
nearly always end up failing and falling
into relapse. This is why in a 2014
study, almost 40% of people said they
failed on their New Year's resolutions
because the goal was too unsustainable
or unrealistic. And 10% said they failed
because they had too many goals. This is
why it's so important as you think about
what goals you're setting to make sure
that they are small enough and
achievable enough to become sustainable
without the need for major sacrifice
which will deplete your willpower
reserves. And that is that for me was a
real revelation because I think about
all the habits I've tried to set. You
know, when I talked about trying to get
a six-pack for summer, think about what
I said. I obsessively ate healthy food.
I went to the gym every day for 6
months. My willpower eventually became
depleted and I rebounded. Rebounded like
a yo-yo like you've never seen before.
And this is why you shouldn't try and
give up every bad habit that you have at
the same time. This is why less goals
increase the chance of completing all of
your goals. Because with too many big
unrealistic sacrificecentric goals, your
willpower will be under tremendous
unsustainable strain. It will run out.
You will fail and it will rebound. And
this is also why so many psychologists
and scientists have found that the best
way to create a new habit isn't by
depriving yourself of all rewards. That
is totally counterproductive according
to the science. It's by finding new
rewards, healthier rewards, less
addictive rewards, but nonetheless
making sure that you still reward
yourself in some way every day along the
way. And I'm going to do something that
I didn't plan to do. I'm going to give
you a bonus rule number six because this
point I've been talking about ever since
I learned it. I I think I've been
pestering everyone. I saw Jay Shetty
earlier on and I I peppered him with it.
Then I saw my assistant. I peppered her
with it. I think the two guys in the
room recording this podcast with me,
I've peppered them with it as well. This
is something that I thought was
unbelievable because it's so easy. It's
so simple. It's a it's a one second
exercise which the science has shown is
tremendously effective in helping you to
create a new habit. So, bonus rule
number six, the secret power of posing a
question. I'm going to give you one last
short tip that I found buried within the
scientific research that blew my mind
and blew my mind again. So much so that
I had to check it was true. It's called
the question behavior effect. It's an
incredible simple phenomenon in which
asking people about performing a certain
behavior drastically influences whether
they do it in the future or not. The
effect has been shown to last for more
than six months after you ask a simple
question. You know, going back to one of
the real pioneering pieces of research
on this, a study published in the
Journal of Consumer Psychology says
asking the right question is the key to
behavior change. So instead of telling
someone else what to do or if it relates
to a goal you're trying to achieve for
yourself instead of just saying what
you're going to do for example if you
want to go to the gym instead of saying
I want to go to the gym or I'm going to
go to the gym it's way more effective
according to the science to ask yourself
or a person a simple question which is
are you going to go to the gym? Across
repeated psychological studies, if an
individual isn't exhibiting healthy
behavior, if they're then asked a
question about that behavior or they ask
themselves a question about that
behavior, it serves as a reminder of
their choices. Direct questions in their
studies influenced people to cheat less,
to exercise more, to volunteer more, and
to even recycle more. And the key here
isn't to ask any question or to ask it
in any way. It's to ask a question which
encourages a definitive yes or no
answer. Really interestingly,
researchers found that the question
behavior effect was most effective and
most powerful when the question was
administered via computer or a paper and
pencil survey. And I guess you're
wondering why that works. Why why isn't
it effective to say it to somebody? Why
is it better when a a medium that can't
respond, that has a yes or no box on it,
is more effective than asking your
friend or yourself the same question?
And there are several theories about why
the question behavior effect works. But
most people believe it's related to
something called cognitive dissonance.
Cognitive dissonance is where your ideal
self, the person you want to be, doesn't
match up with your real self, which is
who you actually are. So although you
might want to be a healthy person, your
behavior, your actions might not be
aligning with that. they might not be
aligning with the actions of a fit,
healthy person. So, if someone asks you
the question or if you ask yourself the
question, are you going to go to the gym
today? Saying no would cause a lot of
mental discomfort. To ease your
discomfort, you're likely going to say
yes, then once you say yes, your
prediction that you're going to exercise
that day becomes a self-fulfilling
prophecy because the question has
reminded you of who you want to be. The
path to becoming that person. Are you
going to go to the gym today? and you've
set an intention to walk that path. It's
a simple question is a reminder. It
delivers the path and it gives you the
opportunity to send a clear intention to
yourself and to whoever else of what
you're going to do. And the reason why
this works even more effectively when
answering yes or no to the question,
especially on a computer or a pen or a
paper, is because these binary choices
in a yes or no box or on a computer or
on a piece of paper, wherever it might
be, don't allow for clarification.
and excuses, both of which we all know
allow us to wiggle away from confronting
the reality of who we want to be, the
path of getting there, and establishing
an intention. While you might want to
explain, you know, Steve, you know, I
want to I might say to myself, you know,
I plan on starting to exercise next
month, or I'm going to stop sugar next
month, or I'll go to the gym once my
schedule allows me to do so. A yes or no
question doesn't give any room to create
an excuse, a justification, and to
deceive yourself. You need to commit. If
it's yes or no, you need to commit one
way or the other. So the next time
you're tempted to make excuses for your
behavior, and we all do it, I do it
every day, or to lecture someone else
about what they should do differently,
try this instead. Try asking yourself,
and I did this last night. It was 11:30
p.m. at night or whatever, a long day,
and I'm sat there in my little office
upstairs, and I think, I know I should
go on the Pelon. I've not been on the
Pelaton in a little while. Um, so I
asked myself the question. said, "Steve,
are you going to go on the Pelaton?" And
like a bit of a weirdo, I replied to
myself, "Yes."
Use it on yourself. Ask yourself a clear
yes or no question about an area of your
life that you're struggling in daily to
find motivation in. Or if you want to
help someone in an empathetic and
effective way, instead of saying you
should quit smoking, you can raise the
question with them and ask them, "Are
you going to quit smoking? Are you going
to apply for that new job?" And ask them
only for a yes or no answer if you can.
Obviously [clears throat] remember to
have empathy because sometimes questions
come with them something which isn't
revealed unless the person reads between
the lines which is judgment. And we
don't want to we don't want to lead with
judgment. That's not a good thing. Um
but raising awareness raising someone
else's awareness of their behavior with
this gentle confrontation of their ideal
self can lead to significant behavior
change. So with these six rules, here's
my conclusive message to you.
Don't let the statistically high
likelihood of failure with your goals
and New Year's resolutions put you off
trying because the science also says
that resolutions are effective. Set
yourself up for success using the rules
in this podcast. Please tell a friend.
If you've got a friend in your life that
is struggling with something, there's a
habit they want to make or a habit they
want to break, please share this podcast
episode with them and hopefully um it'll
make change in someone's life. You know,
I I reflect on how that leaving that
book at home accidentally
had such a big accidental impact and I
give all the credit to my father for
actually doing it. I accidentally left a
book somewhere which I had no intention
of helping anyone but he took that book
read it and to think an idea helped him
to stop smoking which is a goal that he
had for some people they might love
smoking and that's also fine. All of our
goals are subjective. um to think that
he was able to shake a habit that was
not good for his health is much of the
reason why I'm doing this podcast which
is this realization that one idea could
be any of these six principles or
something else that we've shared today
could have that effect on someone that
I'll never meet is the most rewarding
reason for staying up it's fairly late
here it's about 10 p.m. night. Um, and
doing this podcast so soon before New
Year's. And remember, and I think this
is an important admittance, life is all
about failing forward. You, like me, in
all areas of your life will stumble.
You'll hit hurdles. Life will happen.
Um, that's completely inevitable. But
hopefully with these principles in mind,
you can pick yourself back up again and
again and again and again. And you know,
I've had to do this over and over again
in every habit that I've successfully
formed and the habits that I'm still
struggling to form until such a time
when the habits you're seeking to break
have been broken and the habits you're
seeking to make have been made and your
new behavior is creating the life that
you hope and desire to live. This is a
neverending journey, which is something
that I've clearly come to learn from my
own struggles with forming new habits
and breaking old ones. But regardless of
the distance, differences and
distinctions, it's important to know
that we are all in this together as a
society. If you're more happy,
productive, and successful, then just by
like a connective karma for us living on
the same planet, that will increase the
chance of my life being happy, more
productive, and successful. We are all
in this together. So, help each other
out, pull each other up, and have
empathy for those that are struggling
the most. Because as one of my guests
said to me on this podcast this year,
the truth is and when we think about
that person in our life that's
struggling with a habit, if you were
them, if you had walked their path in
their life and you had their DNA, the
truth is you'd be doing exactly the same
thing. So the best way to demonstrate
your gratitude for being more fortunate
in whatever subjective regard that you
might be is to lift up those who aren't.
I wish you all the luck in the world for
achieving your goals this year. And in
the spirit of the sixth bonus rule, and
because I always end this podcast with a
question, here's my very binary parting
yes or no question to you that hopes to
use the force of the question behavior
effect to help you achieve some of your
habits. My parting question
is, are you going to achieve your goals
this year? Yes or no?
Thank you.
Quick one. This episode is brought to
you by Mercedes-Benz, who recently got
in touch to support the driver CEO. I'm
becoming quite the fan of electric cars.
And of course, a huge fan of
Mercedes-Benz. I have one of my own. The
Mercedes-Benz luxury electric range,
known as Mercedes EQ, is at the very
forefront of this industry, which is
what really stood out to me. If you're
looking for a business car, the
sustainability credentials, economic
benefits, general convenience, and high
levels of luxury, which everybody knows
Mercedes-Benz for in their all electric
cars are truly groundbreaking. In terms
of features, their next generation
technology across the range is second to
none. For example, there's intuitive
MBUX technology with AI that learns your
behavior and keeps you connected to the
things that matter to you. Not to
mention, all Mercedes EQ cars offer
exemption from the ultra- low emission
zone charge and London congestion
charge. So, if like me, you're really
excited about all things electric cars.
And if you haven't checked out the
Mercedes EQ range, then search
Mercedes-Benz Fleet to see how they can
take your business to the next level.
Could you do me a favor and my team here
a favor, which is hit that subscribe
button? We're approaching 1 million
subscribers. And when we hit 1 million
subscribers,
we've been working for many months to do
something very big in which we're all
invited to. I'll reveal that when we hit
a million subscribers. Thank you.
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