Topic
The Iced Coffee Hour
Chris Voss, a former FBI lead crisis negotiator and author of *Never Split the Difference*, argues that successful negotiation is not about being pushy or demanding but rather relies heavily on emotional intelligence (EQ) and collaboration. He emphasizes that people are driven more by loss than gain …
Lex Fridman
In this episode of the Lex Fridman Podcast, former FBI hostage negotiator Chris Voss explains that successful negotiation hinges entirely on understanding and addressing the emotions of the other party rather than relying on logic or reason. Drawing from his experiences with Al Qaeda in Iraq during …