Ritz Carlton Founder - A Masterclass On Customer Service | PBD #735
PBD Podcast
In this profound interview, Ritz-Carlton founder H.ilton Schultz reflects on his journey from a war-torn village in Germany to becoming one of the world's most successful hospitality leaders. Born in 1939 just months before World War II began, Schultz grew up amidst extreme hardship and political tu …