Your Mind Is Programmed To Stay Poor (Here’s How To Rewire It) | Chris Koerner
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Chris Koerner argues that many aspiring entrepreneurs waste time "playing business" by securing legal structures or logos before validating their ability to find customers, whereas true success begins with shedding ego and ignoring external opinions. He asserts that financial barriers are often self-imposed through fear rather than reality, urging individuals to adopt a scarcity mindset regarding capital while using pressure points like high rent as fuel for creativity. Instead of waiting for perfection or expensive degrees, founders should treat early losses as necessary tuition fees and focus on distribution channels over product quality, recognizing that even mundane items can succeed if marketed effectively through the right audience platforms.
To overcome these hurdles without upfront investment, Koerner advocates for low-cost entry models such as manual labor services in high-demand fields like plumbing or reselling undervalued goods found online, often scaling efforts by documenting the process via content creation. A powerful strategy he highlights is selling a product before it exists to validate demand first, exemplified by offering free webinars to build an audience for future courses. This approach requires a "bias for action," where one remains impatient with taking immediate steps while staying patient regarding long-term results, driven by curiosity that demands answers rather than overthinking insights until they are acted upon immediately.
Beyond business tactics, Koerner emphasizes the importance of financial discipline and altruism as pillars of sustainable success, warning against lifestyle creep even as income rises. He suggests maintaining consistent charitable giving percentages rather than fixed amounts to ensure generosity scales with wealth, while also cultivating empathy toward those in lower socioeconomic statuses instead of fostering pride. His personal philosophy includes donating organs to save lives, viewing such acts not just as spiritual service but as a way that ultimately benefits oneself financially and emotionally, alongside teaching children financial resilience by avoiding luxury items until adulthood and encouraging them to turn liabilities into assets through entrepreneurial skills.
Ultimately, the path to greatness is defined simply by being a net positive to the world, balancing impatience with action against patience for results while ensuring one's life story becomes something worth telling later. Entrepreneurs must manage opportunity costs carefully when shifting focus between ventures and understand that distractions like risky investments can provide valuable compounding learning experiences if approached correctly. The single most significant barrier to success remains not actual failure but the fear of how others perceive it, so successful individuals should push through insecurity knowing that people rarely care about failures after a moment, allowing them to engage authentically with their audience and build meaningful ventures without being paralyzed by judgment or perfectionism.
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People are masters at playing business
and not doing business. They go get an
LLC. They make a business plan,
>> a logo.
>> They start talking to their friends
about I'm making moves. You don't do any
of that. Go find a customer. [music] I
don't care if it's your mom, your best
friend. I don't care. You got to start
somewhere. I don't care if it's an
unpaying customer and you do it for free
just to get a fivestar review. Go find a
customer and then figure everything else
out after that. Sell it before you have
it. He is a serial entrepreneur who has
launched 75 businesses with multiple of
them becoming seven and eight figure
brands. And he's here to teach you the
fastest way to add $10,000 plus dollars
a month to your life. We have the
inspiring Chris Kerner in the house.
It's the fear of the perception of
failure from others. That's the only
thing we're afraid of. It's not one of
the things. It's not the fear of
failure. It's what will people think
about [music] me if I fail. The thing is
if you do fail, they're probably not
going to think anything about you. How
does someone [music] develop a more
resilient mindset when they launch
something, they get laughed at and they
lose [music] money and they fail? How do
they not let that insecurity or that
self-doubt stop them from trying again?
It's an overly simplistic answer, but we
I've always heard people say that it
takes money to make money. Is that
something you believe?
>> Maybe 30 years ago that was true, but
that's no longer true.
>> Why is that? We have more resources,
tools, everything at our disposal today
that we've never had before. We could
use an AI tool on a free trial to launch
a service business and sell something to
a business owner that pays us 2500 a
month, right? Um, you don't need money
to start a business. Period.
>> What do you need?
>> You need to shed your ego.
You need to stop thinking that people
care about what you're doing or saying
on the internet. You need to just let
go. Like as cliche as that is, you need
to just do your own thing and stop
worrying about other people.
>> But what if someone spends a lot of
time, energy, and money launching
something and they get zero results and
they lose their money?
>> Well, how much money did they spend and
why did they spend it? Right? What
business did they pick is what I would
ask them. I can think of very few
exceptions where you need over a hundred
or a thousand dollars to start a
business. Even if I were to start a
restaurant that costs half a million
dollars to open, I could still largely
derisk that idea by going to farmers
markets and having people taste my
recipe or a popup or, you know, renting
a food truck for a weekend just to see
if people come or people come back or if
they care. There's a thousand creative
ways to launch a business without money.
>> And testing it first to make sure the
model works, then scaling it, then
getting the half a million dollar
investment in a storefront or whatever
it might be. Once you know you have
customers, once you know that there's
product market fit or whatever it might
be, right?
>> Correct.
>> And you told me beforehand that you
can't be prideful and broke at the same
time. Why is that?
>> Because we are most likely to get our
first customers from our friends and
family or from social media from our
Facebook page that has 300 followers or
Instagram page that has 262 followers.
The people that trust us, like us, know
us, know our background, they are most
likely to want to support us, right? But
so many of us are too concerned about
what that guy from high school 20 years
ago will think about me if I post a
selfie video talking about my new
service business. He doesn't care. He
doesn't know. And if he cares, he's not
a person that you should care about. So,
we just we just have to let go and
realize that people have more
distractions than they've ever had.
We're swiping so many things. They're
not thinking about you. They don't care
about you. Just do your own thing. Let
go of the ego and you will win.
>> Were you always good with money?
>> I grew up poor. So, I've had to be good
with money. I I've I've had to have a
kind of a scarcity mindset around money
because I grew up poor.
>> Do you still have a scarcity money uh
mindset around money
>> sometimes? Yeah. Depends on the thing.
Not around food. I'm a foodie, so
>> you'll spend it all in the food.
>> That's where I ball out, right? But
around a lot of other things I do
because those habits are hard to break.
>> Yeah. So, you don't want to go back to
being poor,
>> right?
>> So, would you say you have a scarcity
mindset or a frugal mindset?
>> Or a live beneath your means mindset?
>> I think I'm a walking contradiction.
>> Yeah. Yeah.
>> I could point to like I built a house
more expensive than what I could afford
in my 20s.
>> But at the same time, there are other
decisions I make that show my frugality
mindset.
>> Yeah. It just I'm just I don't know. I
guess I'm a hypocrite. [laughter] I'm
inconsistent when it comes to money. It
It just depends. But I will say this. I
like to say constraints equal
creativity. And
building a house more expensive than I
could afford in my 20s was one of the
best things I could have done because it
was a motivating factor to just to work
harder.
>> And I don't want people to misinterpret
that, misunderstand, and say, "Well, I
can go buy that $13 avocado toast
because it'll just motivate me to grind
more." Like I think that's kind of a
weird quirk of mine, but for me it
worked. Like I I also had my first kid
when I was 23.
>> Wow.
>> And my fourth when I was 29, right? And
so that's always been the the forefront
of my mind is providing for my family.
And so if I did make a poor money
decision, I always knew that a I could
think of a creative way to start a
business and and make it back. Um or b I
would just have to work harder to be
able to afford my lifestyle. So
interesting because in my 20s, uh, my
first apartment was $250 a month and I
thought it was a lot of money. Then it
was $450 a month. That was a stretch.
Then I went from that to in Ohio to to
New York City and it was $2,600 a month
for for a rental for one month. And I
go,
>> this is like 6 months of rent in in
Ohio. And I was like, this is insanity
that I'm spending this to sleep. And
then the next month after that, I went
to 3,600 a month. And I go, "This is too
this is way too much." And it was like
[snorts] six grand a few years later.
And I was just like, "Are you kidding
me?" My younger self would be saying
that you're just wasting your money.
>> But for whatever reason, every time I
stepped into a new
>> environment in my living space that cost
more, it's like I unlocked financial
abundance. Like it's like I got
creative. Yes. Maybe it was a certain
level of constraint by that framing
where it made me think in a different
way. I was like, I need to go earn way
more to be able to pay for this so that
my bank account doesn't go down.
>> Yeah.
>> And again, like you, it doesn't mean go
spend as much money as you can next
month's rent, but that pressure caused
me to figure out how to provide at a
different level of thinking than the
lower level of financial pressure.
>> Yeah. And maybe not. Maybe there's
limits to how much pressure I could
handle.
>> Sure.
>> Before it's like, oh, now I actually
break down,
>> right?
>> But incrementally going into that new
level supported me in being creative.
>> Yeah.
>> Financially.
>> Yeah.
>> And taking risks and
>> not worrying about looking silly and
just being risking like failure. Yeah.
>> Cuz I was like, I need a Yes. I need
people to consume them or buy or
whatever it might be.
>> Yeah.
>> And is that something that you've
experienced as well?
>> I think we don't put enough pressure on
ourselves. We need like we hear a lot of
people like just let you know just don't
be so hard on I think we need to be a
little harder on ourselves. We need to
put put a little pressure on ourselves.
Uh you're familiar with Parkinson's law.
>> Uhhuh. So for those watching,
Parkinson's law is the is the theory
that time and or resources expand or
contract to fit the space allotted to
it. Right? So in high school, if
[snorts] my chemistry teacher said,
"We've got this project due in two
months. It's a third of your grade. We
were going to take two months to do it."
What I normally did, I have ADHD, is I
would completely forget about it
>> till the last night.
>> To the last night. And he would tell us,
"This isn't the type of thing that you
can procrastinate." I'm telling you. I'm
like, "Okay, we'll see." And last night,
I would forget. I'm like, "Oh crap, I
have that project." I would stay up all
night and I would submit something
amazing. Like objectively, he wouldn't
have never known. And that's Parkinson's
law. And that's pressure. Whether
artificial or natural, that is pressure.
And what you're describing is the same
thing. It's just not in a time format.
It's in a monetary format. Yes.
>> So there there are pressures that are
outside of our control. Like if I took
out an SBA loan to buy a business and
then it turns out like the business was
all a sham or a fraud and I could
declare bankruptcy. Like that might be
way too much pressure for me. But for
what you're describing, it would
motivate you to go do a little more, try
a little harder, do this, you know, stay
clocked in a few more hours and when
that pressure is applied is when you
unlock these amazing things. And a lot
of pressure over a long period of time
compounds to an insane amount to where
at the end of 10 20 years of doing that,
you're like you're insanely productive
and efficient and you have all these
revenue streams and these beautiful
things have happened because you've
you've allowed that pressure to affect
your life.
>> Yeah. They say if you want to get
something done, give it to a busy
person.
>> That's Parkinson's law.
>> That's Parkinson's law. It's like it
it's so funny because I've had the, you
know, the the honor of interviewing a
lot of people on this show and, you
know, stay in touch and stay friends
with a lot of them over time. And it's
the people that you wouldn't expect to
get back to you the fastest, the people
that are the most successful, the
busiest, that have the most on their
plate.
>> I text them, I call them, they text back
within minutes. Yeah.
>> It's the people that are
>> not doing as much that take days. And
I'm like,
>> really? It makes no sense to me. Yep.
>> I'm like, you can't reply within a day
or at least just a thumbs up, an
acknowledgement, you know? So, it's so
funny that the most successful people
usually are the fastest to reply or if
they see it, they're going to give you
some acknowledgement or say, "I'll get
back to you tomorrow."
>> They give you something where they're
>> saying, "I want to take action now."
>> Yeah.
>> And that action snowballs into more
results. Typically, you are a master at
showing the world the easiest ways to
launch a business and make 5 to 10K a
month
>> pretty quickly with a little amount or
no money at all.
>> Which types of businesses are the
easiest to scale to 10K a month? Right
now,
>> I like to think of like a barbell when
it comes to businesses.
very on one side of the barbell you have
no AI, no tech, no internet, sweaty,
hands-on, difficult. I love those
businesses cuz people don't want to play
there.
>> Manual labor.
>> Yes.
>> Plumbing, the lawnmowing, the freaking
tree removal, the the dirty work, right?
Which you can charge a premium for I
feel like right now.
>> Oh, yeah. Yeah. AI isn't about to
disrupt that.
>> No.
>> On the other end of that barbell, you
have AI heavy, right? all online content
AI heavy. I that's where I like to be. I
don't want to be in the messy middle
where either side of that can be
disrupted by the other side. So, I
really like reselling right now.
Reselling anything. I don't know when
that's going to go out of business. I
talked to guys just yesterday that are
reselling VCRs.
They're paying $5 to $10 for VCRs and
selling them for $100 to $150.
>> They might have been getting for free
some of these probably, right? It's like
some of these things you just like find
donations
>> and then fix it up, right?
>> These guys are in like the middle of
nowhere, Virginia.
>> And so when we were talking, I pulled up
Facebook Marketplace and I live in
Dallas for Worth. There's 9 million
people. And I typed in VCR and I just
watched their eyes lit up because there
were hundreds of VCRs for 5 to 10 bucks.
And they were like, "That one's worth
200. That one's worth 75. That one's
worth 150." And I crunched the numbers
and I'm like, you could make six figures
a year if you lived in Dallas Fort Worth
buying VCRs on Facebook Marketplace
where people don't know their value and
selling them on eBay where there's a
fair price, a fair market value for it.
>> Wow.
>> VCRs, right?
>> And you could you could rinse and repeat
that category with hundreds of others.
These guys were selling camcorders, all
types of stuff. So that is a business
where if
>> reselling
>> reselling anything
>> could be clothes, it could be games, it
could be toys, it could be whatever.
>> I know a guy that makes six figures
picking up free or close to free couches
on Facebook Marketplace
>> and selling them on Facebook
Marketplace. Like people that only buy
on Facebook Marketplace and then sell on
the same platform to the same people for
a profit.
>> Yeah. I think I've seen a lot of people
on Instagram. I love people documenting
their journeys of like reselling.
>> Oh yeah. and picking up whatever $50 and
selling it for a
>> Now maybe they put a couple days of like
labor and paint and sanding it. But if
you have that skill
>> Yeah.
>> to refurbish something and then resell
and make it look nice.
>> Yeah.
>> That's like $800 right there in profit.
It was just a couple days of work. But
if you're willing to hit record on the
camera, put your phone on a tripod and
you like you're not embarrassed, then
you can grow an audience who's cheering
for you and rooting for you. And then
eventually you're going to have an
audience that won't necessitate you to
go buy dressers anymore. You can do
whatever you want with that audience.
>> Exactly. It's almost like if you can
create content showing the launch of an
idea
>> Yes.
>> is more valuable than the idea itself.
>> Yeah. And that's okay. That's okay cuz
people are good. They want to support
people. They want to support the
underdog. And if you're the underdog and
they're watching your come up from zero
to something, they're going to support
you.
>> Yeah. Okay. So reselling is one. What
other a couple other ideas you got? I
mean, I had a couple come to my house
just last week. Um, they wash windows.
That's it. I paid them 500 bucks and it
was a husband wife. They're like early
mid20s and they wash my windows and
like this isn't how it worked, but this
is how it could have worked. They could
have said, "Chris, can we wash your
windows?" And I'm like, "Sure. I want to
support young entrepreneurs." Said,
"Okay, we need to uh require a deposit."
No problem. How much? Half. Here's 250.
Okay. They could have had zero dollars
to their name. No car, no LLC, no
insurance, anything. They could have
Ubered to Home Depot, used that 250 to
buy all the equipment for 50 bucks, come
back to my house, spent 5 hours. Well,
like it's hard work. I'm not saying it's
easy, and put hundreds of dollars of
profit in their they could have been
paid to start a business, right? That's
a business where you would need money to
start. You get paid upfront. It's not
unreasonable to ask for a deposit. That
didn't happen. I just paid them. But I'm
saying like back to our you don't need
money to start a business. That's one.
So any any service business that you
start with your hands that's unsexy,
that's physical, we're missing like 3
million plumbers, HVAC, and electricians
in America right now. We have a shortage
of like 3 million.
>> And those are just the big three that
home services that everyone talks about,
but there's thousands of home service
niches.
>> If you look at just gutters, you have
gutter repair, gutter replacement,
gutter cleaning. Like there's thousands
of home service businesses. So anything
you do with your hands that you know
robots aren't about to take over because
the smart people developing robots are
making robots that can you know package
orders and and do things at scale not
replace a toilet. A few years ago, I
was, you know, we bought a home and I
was, you know, trying to hang stuff and
curtains and TVs and all this stuff and
I was like, I don't have time to do this
right now. And I, what is it? Task
rabbit. I went on there and it's like,
>> I think I paid someone like $400 or $500
to hang a TV.
>> Mhm.
>> You know what I mean? And it took them
maybe an hour and a half and there was
probably 50 people on there that this is
all they did full-time and they're
making bank.
>> I know.
>> Like this is insanity. Yeah. But I was
also like, h I don't want to spend 3
hours doing this right now and I need to
get it done. Uh let's go to the top
person ranked on, you know, Task Rabbit
>> and okay, they have 100 reviews, good
enough for me. Let's do it.
>> And it's like, you know, I'm sure
they're I paid a tip probably or
something. It's like you're making bank
doing service work.
>> That is good money.
>> And they own their they own a business.
>> They own it. And literally all they have
is like a little tool belt with maybe
some nails and a hammer.
>> Yeah. It's it's [laughter] not expensive
to start that and put up a profile on
Task Runner, right? And I was just
thinking of like window washing. They
probably these guys or gals could have
said, "Hey, we're going to come once a
quarter. Can you give us a deposit for
the next one and have these this
clientele
>> and then just go around the neighborhood
and have a full [snorts] schedule
cleaning windows. You could do that with
cars, boats, anything." Well, it's funny
you bring up the the TV hanging because
I tweeted I have the same experience
like a year ago and I tweeted about it
and every time I have a contractor come
over. I always pick their brain. I'm
like, "How much you make? What do you
>> I said the same things." I'm like,
"Dude, 80 grand a year hanging TVs."
>> So this guy comes over, I paid him like
2.75 to hang a TV. And I was like,
>> Texas is a little cheaper. Yeah. And I
was like, "How many of these do you do a
day?" He's like, "8 to 12." And I'm
like,
>> "Holy cow."
>> I was like, "You're making 300 grand a
year." He's like, "Yeah." He's like, "It
varies. Some months are 10 grand. Some
months are 40. And I was like, "Okay,
where do you find customers? Are you
good at like SEO and ads?" He goes, "No
ads." He goes, "I have a profile on
Google LSA, Thumbtac, Home Advisor,
Angie's List, Task Rabbit. They feed me
all my leads. I do good work. I ask for
five star reviews. They take some of
them take a cut, some of them don't.
Some of them he boosts his profile to
get more jobs. Six figures a year. And
he doesn't, he's not a marketing. He
just lists himself on these free
platforms."
>> Crazy.
skill is not that hard. I mean, it's
like
>> if you're if you spend a week or two to
learn the skill
>> Yeah.
>> of that type of skill and you master it.
>> Yep.
>> You could get really good at that skill.
>> Yeah.
>> And people are always going to need
that.
>> Yep.
>> Well, what is the thing most people do
first that immediately puts them behind
before they even start when they're
trying to launch a new side hustle or
project or business?
>> Yeah. People are masters at playing
business and not doing business.
>> Yeah. What does that mean? It means they
go get an LLC. They make a business
plan,
>> a logo.
>> They start talking to their friends
about I'm I've got I'm making moves.
You don't do any of that. Go find a
customer. I don't care if it's your mom,
your best friend. I don't care. You got
to start somewhere. I don't care if it's
an unpaying customer and you do it for
free just to get a fivestar review. Go
find a customer and then figure else
figure everything else out after that.
Sell it before you have it. I call that
the boot camp method or the Kickstarter
method. Like launch the sale of
something first before you launch the
business.
>> And this is something I did early on. I
would do a free webinar. If I ever
wanted to launch a new course, product,
offering, event, I would do a free
webinar and I'd ask for a sale before
having anything to give people. This is
like 15 years ago.
>> And then I would do a boot camp around
this. M
>> I would teach and train and I'd say,
"All right, we're going to do a six week
boot camp training on this thing that
you want to learn."
>> I would record that and then I'd sell
that as the course.
>> So, I just called it the boot camp
method. It was like, "Do people really
want this? Before I build a whole site
and landing page and this and that, run
a
>> let me just see if I can get a few sales
and if it's exciting enough that people
really want it."
>> Yeah.
>> Then I'll record it live,
repackage it, and sell it over and over
again now that people want it. Yeah.
>> And try to go the least amount of well
maybe not the least amount of effort but
the least amount of work building the
business and just create the sale first
and then do the service. Yes.
>> First.
>> Yes. And have very generous like refund
policies.
>> Yeah. 100%. Whatever. If you don't get
the results, all right, we'll refund
your money.
>> I've got a story that perfectly exempl
exemplifies
>> what about that I did right and what
about that I did wrong. My first like
real business was an iPhone repair
store. And I had it in my head that I
needed to open a retail store. I was a
student at the University of Alabama. I
met a guy that was doing out of his dorm
room, making good money, and I was like,
"That's my business." I don't know why.
I was just like, "The iPhone was a year
old. These are going to start breaking."
And I read an article about some guys at
LSU that were making like 20 grand a
month from a retail store. So, I'm like,
"All right, I need a retail store." So,
I had no money. I I got a credit card
advance. I got some of my Pell Grant and
I got this retail store. And this was
the dumb thing to do. I was playing
business, right? It worked out. Um, so
that's what you shouldn't do, but I did
it and it ended up working out. But
another thing I did is I never even
learned how to fix iPhones when I signed
a 5-year lease with a personal
guarantee. 2,300 a month. My mortgage
was 500 a month.
>> Okay. I had a $90,000 house. This was
2008.
>> Oh my gosh.
>> Uh 2,300 a month, 5year lease personal
guarantee. And people would come in with
their iPhone and they say I was like,
"Oh, okay. Yep. Uh yeah, 90 bucks. Okay,
cool. Come back in 3 hours. Okay. They'd
leave and I go to YouTube and I would
just type in what they'd tell me and I
would learn how to repair iPhones on
their phone. Wow.
>> And this was the thing that I would
suggest people do.
>> Now, a couple times I screwed up and I
remember I put a screwdriver through
someone's screen. I broke their screen.
I was fixing the battery, but I broke
the screen and it was a $700
>> brand new iPhone 4. and I had to go to
the Verizon store and spend like a
week's worth of sales revenue
>> on a new iPhone. And she was okay, but
like
had I waited 6 months to learn and
perfect. A, I'm going to lose momentum
probably. I'm probably going to lose
steam. I never even open. Who knows
where I am today? Never, right? Or B, if
I do end up opening, I miss out on tens
or hundreds of thousands of dollars
worth of sales waiting six months to
open. So net of net, the 2,000 I had to
spend in broken iPhones made me an extra
six figures because I opened that much
sooner and I didn't lose the momentum.
>> So that's one example of doing it right
and wrong. At the same
>> it's like learning on the fly instead of
waiting till you feel like you're
perfectly mastered the skill. Yes.
>> A lot of people wait until they feel
like I need to get more degrees, more
education, more training until I can
launch.
>> Yes. They play the perfection game and
they never make any money or they never
launch something because they needed to
be perfect first before just launching.
Whereas you launched, made mistakes,
lost money,
>> but learned through the mistakes and
then kept earning on on the way.
>> Yes.
>> And that is the difference between
someone who's a perfectionist and
someone who's an entrepreneur willing to
get dirty and messy right away.
>> I'm the opposite of a perfectionist.
Yeah, [laughter]
you could use more of that in your life
probably like, "Okay, let's try to
optimize this." But
>> but look, I look at it as tuition,
right?
>> We'll go to university and spend 8,000 a
semester, but we won't like be willing
to lose a couple hundred bucks on a
couch on Facebook Marketplace, but we're
if we make a couple hundred bucks, we're
being paid to learn. It's like going to
a state school and they're paying you to
go there. That doesn't happen. But in
business, if we're willing to learn as
we do the thing, worst case, we lose a
little money, but we learn. It's just
tuition. Or we get paid to learn and we
have a little extra stress along the
way.
>> Why do so many people lack the mindset
to
learn and make money rather than pay to
learn?
>> You know what I mean? So many people
feel like they have to spend 200 grand
on a degree until they can start making
money. Whereas you started saying, even
though you went to school and paid
tuition, but you said, "All right, I'm
going to not go to business school. I'm
just going to start running a business
>> and learn while I get paid. And I might
make mistakes and lose money along the
way, but that's my price of admission."
>> Yeah.
>> To learning.
>> Yeah.
I think people create artificial stakes
for themselves because they think if I
pay to learn this thing, I'm going to be
more likely to do it because they they
look back on their life in a negative
way, they're like, "You didn't do this,
Chris. You were supposed to do this and
you didn't follow through you." So, if I
pay 2,000 for this thing, I'm actually
going to do it. It's going to kick my
butt into gear. What I've noticed is
there is zero correlation between how
much you pay to learn the thing or to
learn the skill and you actually
following through and doing it. There's
no correlation.
So just do it. Just go watch YouTube,
>> right? But why are people afraid of
launching something? Why are they afraid
to start the business? Is it the fear of
failing and it not working out? Is it
the fear of what other people say about
them when it doesn't work out? Is it the
fear of success? What if it does work
out and I make all this money and now I
have all this
>> people and team and taxes and problems
that you know come with that as well.
What is the greatest fear about being
able to launch something and make money
around it?
>> I I don't think that fear of failure is
real. I don't think that exists. I don't
think anyone has an actual fear of
failure. Here's my analogy. You're
stranded on a desert island and you know
that the mainland is like 30 miles away,
but you got to get there. So, are you
going to be too afraid to fail at
building your boat to not even build
your boat? No. Like, you're going to try
to build a boat. If you fail, you know,
you get a mile out and it fails, you
have to swim back and build a better
version. Fine. Who cares? Like, you have
to do it. But if you were if someone was
live streaming you to the whole world or
to your 300 f you know Facebook friends
or to the six people that you played
high school football with, you would
approach that completely differently.
You would like really want to perfect
that raft cuz you're embarrassed. You
don't want to be put on the spot. So
what you said is the absolute truth.
It's the fear of the perception of
failure from others. That's what that's
the only thing we're afraid of. It's not
one of the things. It's not the fear of
failure. It's what will people think
about me if I fail. But the thing is, if
you do fail, they're probably not going
to think anything about you.
>> Maybe for a moment and they move on.
>> It doesn't matter. Yeah, it doesn't
matter at all.
>> Which
business did you think this is going to
be a home run and when I launched this
that [snorts] you're like, man, these
other people are doing this, it's
working. Like, this is going to be a
home run. It's going to be easy. That
was actually kind of like a dud or a
failure for you.
Which one did I not think that?
[laughter] I am the most delusional
optimist ever. I got tested for ADHD in
college and she said, "You don't have
ADHD. You have delusions of grandeur."
[laughter] I was like, "Wow, I paid
1,800 bucks as a poor college student to
learn that. Thank you so much." So, I'm
just a I'm just an optimist. Unashamed
optimist, right? So, I launch businesses
because I believe they'll be successful.
And I truly believe that any business
could be successful with the right
distribution.
>> I could tell you the dumbest idea in the
world right now, objectively dumb,
right? And if Elon Musk tweeted about
it, he'd sell thousands of units.
>> Distribution.
>> Distribution. So there with the
internet, that's the asterisk. Four
billion people are on the internet with
that. If you can find the right message,
the right offer, the right pricing, the
right audience, the right channel, is it
Facebook ads, is it Google ads,
whatever. If you can find it, you can
sell anything. And I firmly believe
that. So with that framework in mind, I
love every business idea.
>> Even with a horrible product, you can
sell you can sell it well online, you
think?
>> Yeah, because you could position as a
meme or as like a I mean, this guy makes
a million bucks shipping potatoes to
people.
>> Really? Like it's like a prank potato or
like vulgar things to people or glitter
bombs. Like if you can make it a meme
like if you can make
>> someone like sell farts in a bottle or
something. It's like
>> crazy, right?
>> That rock made millions of dollars.
>> That's true.
>> That was like one of the first meme
products.
>> That's true.
>> So I think anything I start uh will be
successful because I know that it can
be.
>> What thing hasn't been successful in
your
>> most of them?
>> Really?
>> Like I'm I forget I I forget all
negativity. Like I just I just you're
like on to the next on to the next. How
long will you you create launch and try
to market something until you say, "Oh,
it's either not working and is it
because it's not working or you haven't
found the right distribution yet?"
>> It always comes down to distribution. So
if I pivot it all to a different
business, it comes down to opportunity
cost for me.
>> You want to keep working on this one
until you find it. That might be months,
it might be years. Who know? It might
cost a lot more money for the
distribution. There's a lot of people
out there saying that you should focus,
focus, focus. And there's a lot of truth
to that, but no one's talking about
opportunity cost. I was trying back in
2016. I was really trying to focus on my
business. I had a good business. It was
doing millions of dollars a year. I had
no reason to be distracted. Then I
started learning about Bitcoin, right?
Bitcoin. And I was just like, and my
business started to slip
>> because you were putting more time and
energy and focus on Bitcoin.
>> Learn like what is this? Why? And I
bought a bunch of Bitcoin and I still
own it today. And net of net I did much
better being distracted by Bitcoin.
>> But it could have been a sure worse. You
could have lost it all.
>> But you either win or or you learn,
right? I I would have, you know,
learnings compound just like money does.
So if I would have lost it all, then
those learnings would have compounded
for the for the better in some other
weird random way that might seem
uncorrelated on the surface. So I I
don't launch something that
I'm not excited about, but I don't
launch everything I'm excited about
because I'm excited about everything.
>> So you're excited about everything.
>> Yeah. [laughter]
>> Yeah.
>> What is the thing that launched in the
last three years that was the easiest to
make money with that you did?
>> It always comes down to like product
market fit, the right pricing, the right
offer to the right person and the right
time.
>> And that doesn't usually last forever.
It might be a six-month window or
something, right? Or
>> Yes. So, in a few years ago, four or
five years ago, I went to this gas
station called Bies, and there's only 50
locations. It's a huge gas station.
They're as big as grocery stores. And
they did not sell any of their products
online.
And that seemed like a missed
opportunity to me. So, this is one of
those business ideas. I'm like, these
guys, they're a billion-dollar company.
They don't sell anything online. They
have shirts. They have They're like the
redneck Disney. It's like a cult cult
following. It's mostly Texas or where is
this? Yeah,
>> they started there, but now they're
everywhere. They're in Utah. They're
they're going to Washington,
>> DC. They're all over. And so my business
partner and I launched a store to get
their attention. And it worked. And it
was
>> You mean like an online store or what?
>> We launched a Shopify store to get their
attention
>> with their stuff and sold their stuff.
>> I went to their store with my four kids
and wife. We bought one of everything. I
hired a photographer.
>> One of everything.
>> One of everything. And I just started
cold emailing reporters. I just did what
anyone in the world could do. I used my
Gmail account. I went to Southern Living
Eater, Texas Monthly, and I just found,
oh, who wrote this? So and soy.com. I
started, hey, I like bies. I launched a
store for them. Um, I thought you would
find this interesting. And they need
stuff to write about. So they did, and
it went mega viral. We did hundreds of
thousands of dollars our first 30 days
>> selling their products.
>> Their products. Just marking it up. Did
they sue you for this or no?
>> No. They just wanted us to make sure it
wasn't confusing to the customer. They
didn't want us to look like them. It's
called first sale doctrine. Any like I
can go sell a Nike t-shirt. I just can't
pretend to be Nike.
>> Sure. Right.
>> Yeah.
>> It's no different. So we did that. We
started that six years ago and it does
millions of dollars a year today.
>> A deal.
>> Still. Yeah.
>> And we have a ton of competitors too.
>> And you're selling their gear.
>> Mhm.
>> And you don't have a partnership with
them. You just do it on their own.
>> Correct. Wow.
>> Yeah,
>> that's interesting. And it's still doing
millions in sales a year.
>> Yeah. And I think it's important to talk
about opportunity costs and distraction
and all that because the backstory
behind that was my partner and I had a
fulfillment company and part of the
reason for us launching this e-commerce
brand was to generate attention to get
more customers for our fulfillment
brand.
>> At the end of the day, you know, that
fulfillment company was doing 300,000 a
month in revenue. Wasn't very
profitable. We ended up shutting it down
to focus on this full-time. So, at the
time, we had every justification in the
world to say, "Okay, that okay, cute.
We're going to a viral marketing stunt.
Cool. But like, we've got we're doing
300,000 a month. Let's keep our eye on
the prize." You don't realize that
business is going to fail a year later.
>> Wow.
>> Even though we kept staying focused on
it. So, had I not been distracted, this
business today would never would never
exist. It would be someone else's story
to tell.
>> Interesting. In the last year, I feel
like I've seen so many different
individuals launch side hustles,
businesses online specifically that are
bringing them six figures a month or
seven figures a year.
>> What are a couple of things that you've
seen that anyone with a small audience
has been able to be successful with if
they really focus their attention on
that?
>> I'm going to say small audience is like
400 followers.
>> Okay.
>> So, anyone, this could apply to anyone.
Um, AI consulting. That's it.
>> Everyone needs it.
>> Everyone needs AI. It's so AI is is not
like the mobile wave or the internet or
crypto or NFTTS or web 3. A large
percentage of people on all of those
things thought that they were fads,
right? Nobody rational thinks AI is a
fad. Nobody thinks like AI is just going
to go away and fizzle out. Nobody. It's
here to stay. They've done surveys of
small business owners and 85% of them
know they need to use AI and like 12% of
them are in any meaningful way. And of
those 12% they're like getting Chad
GBT's help with emails. So there's this
massive disconnect between what it's
like cognitive dissonance. Like we know
we should be doing something and we're
not. And so all we need are individuals
with a Chad GPD account, a cloud
account, Grock, whatever it is to just
learn some skills, learn how to prompt.
Um 10% of all adults are business
owners. Okay? So there's 350 million
Americans, 35 million business owners.
Um which means that if you have 400
Facebook friends, 40 of them are
business owners. You sit down with your
friend, go to Starbucks with them, open
the voice memos app on your phone, hit
record, and just say, "Tell me about
your business." Oh, well, you know,
okay, what sucks about your business?
Oh, man. Hiring is can't find customers.
And then just keep peeling back the
layers. Why? Like, why is that hard?
Like, just get to the heart of what
they're struggling with in their
business. And the framework for having
this meeting is like, I'm trying to
learn AI, but I need something to learn
with. like I need something to hold on
to that I could learn AI with. I'm not
going to charge you anything. I just
want to like learn AI skills around your
business. You go back to Chad GBT or
Cloud or whatever. Upload the transcript
of that conversation and just simply
say, "My friend needs AI in their
business. They want to make more money
or save more money. What suggestions do
you have?" Here's 13 suggestions. Okay,
number six sounds really interesting.
tell me step by step how can I do that
for them because I don't know what any
of those words mean. Hey, start here.
Download this tool. Do this. Then have
another meeting at Starbucks with them
and say, "Dude, look at what I learned.
You could be doing this. This guy over
here has the same type of business and
he's doing this." And they're going to
look at to you now as like the AI god.
You now know more about AI than anyone
in their life. And they're going to say,
"Take my money. Like, how do we do
this?" And you don't have to go learn
how to find customers. You just have to
let go of your pride and your ego and be
willing to talk to a friend about things
that they're struggling with. Be willing
to serve your friend. Be willing to help
them because that's we're not talking
about like, you know, a multi-level
marketing scheme here. We're talking
about helping our loved ones by solving
problems with them for AI. But how does
someone develop a more resilient mindset
when they launch something, they get
laughed at, and they lose money and they
fail?
>> Yeah. How do they not let that
insecurity or that self-doubt stop them
from trying again?
>> Post and ghost. What does that mean?
[laughter]
>> Post something to social media. Don't
look at the comments.
>> Like, hey, DM me if you want to learn
more. Go stay in the DMs.
>> What they'll find is if they do look in
the comments, there's not going to be
much there.
>> Yeah.
>> Right. Anyway, but just psychologically,
sometimes it's just ignorance can be
bliss. It's an overly simplistic answer,
but we just have to get over it. And we
have to get we we have to get to our own
personal rock bottom with regards to
anything, right? If I'm an alcoholic,
I've got to get to my rock bottom before
I start going to AA and turning my life
around. If I want to start a business
and I'm just not able to get it
together, I need to hit my rock bottom
in that area of my life. And and so if
I'm not willing to get over that mental
block, then I'm just not I'm not ready
to start a business. But maybe something
happens. I, heaven forbid, I lose my job
or something, this bill comes up, an
unexpected emergency. That's going to be
my rock bottom. And then I post about
it. And it doesn't have to be on social
media, but I just start talking about
it. I'm willing to open myself up and
put myself out there. Sometimes that's
what it takes for us to step out of our
shell like that.
>> What would you say then is the number
one skill that successful entrepreneurs
have over those that aren't successful?
>> Bias for action. They just have to be
impatient with action but patient with
results.
Both of those at the same time. How does
that look? So, we're all curious to an
extent. We all have questions about the
world. The question is, what do we do
with that curiosity?
So, if I'm I was on a walk with my
daughter. We were walking down these
railroad tracks and I see that some of
the railroad ties are wood and some are
concrete. I'm like, what? Railroad ties?
It's 2026. Why are we using these? Why
not? Why not they all concrete? So, it's
like I pull out Chad GBT and I just
start talking. What are the wood? Why is
it concrete? What are the cost
differences? And at the end of it's
like, oh, that's really interesting.
Okay, cool. Something that simple. We
when we have a question about anything,
not just business or money related, we
got to get an answer to it as soon as
possible.
>> Even if we're mid-con conversation and
it's rude, it's like, hold on, I got to
figure this out. Right? The more we
train that bias for action muscle and we
we start answering these questions about
the world and about ourselves
immediately, the more we do it, the more
it snowballs and it compounds and then
the the answer to the question turns
into action. If I'm at a restaurant and
I love making tacos and I'm at a taco
restaurant and I see this place has a
line out the door and everyone is there
for these beria tacos and it's like I
love I make really good beria tacos. I
wonder how much money this place makes.
Well, don't just go on to the
conversation. Go outside. Look at the
line. Okay. 86 people in line. Look at
the menu. $7 for two tacos. 86* 7. Oh my
gosh. Okay. Let throughout the rest of
this hour, I'm going to see how many
Wow, the line got even longer. Okay,
this is a Tuesday. If they're this busy
on a Tuesday, they're going to be way
busier on a Friday. Okay. Wow. They're
doing 3.6 million a year just in birya
tacos. That's not including drinks. and
you're just doing all this mid
conversation and it's like if their
margins are this and okay what oh okay
then go home and like make tacos and
give them out to your friends like that
night
>> do like
>> take action now
>> now like compress the time frame
>> because we talk a lot about focus we
don't talk about momentum we are human
and if we're going to lose excitement
we're going to lose momentum over a
thing so we need to be impatient with
action
>> see there's something you do that I
don't know if I could ever do because
I also like to think about the time, the
attention I put on certain things. And I
feel like I did a lot of different
businesses, products, programs, and
things like that to make a lot of money
and revenue streams for many years. And
then I felt like my time was stretched
thin. I felt a little burnt out. I felt
overwhelmed. I felt like I I was putting
lower energy in lots of places and
nothing really was building
exponentially. Where does
making money, making a profit, and using
your time, energy, talents with your
purpose tie into building a business
versus here's an opportunity that I see
you can make tacos, million dollars a
year with tacos or selling toothbrushes,
>> but is that the best use of my time and
talent and purpose towards launching
that business for a profit?
>> What are your thoughts on that?
>> Is it kind of like the passion verse
profit question? Like
>> I guess it's just merging both of them.
You know, just cuz I can launch a shoe
company doesn't mean I should launch a
shoe company. Just cuz I can make money
>> in an iPhone repair shop doesn't mean
it's the best use of my time.
>> Yeah.
>> For me personally.
>> Yeah.
>> But sure there's a million dollars to be
made there. There's a hundred grand to
be made here. There's and there's time
managing a people and starting the
business and taxes and
>> breakdowns that you have to manage of
those things as well. So how do you
navigate that?
>> Yeah, that's a great question. Um, I
like to say chase the profit until you
can afford to chase the passion. So, I'm
in love with business. So, if it's
iPhone screens, you know, Texas, snacks,
whatever, I it doesn't matter to me.
>> Most people won't have the luxury of
loving business that much to where
they're they're agnostic about what they
they go after. But
>> to answer your question, people should
chase the energy. like they should go to
where the energy is,
>> the excitement, the joy, the
>> the rush.
>> Yes. Cuz that's what's going to be
sustainable for them.
>> So, let's say they're they love
watercolors and but the market is
telling them that people want these
tacos.
>> You don't have to choose one or the
other. Number one, your passion doesn't
have to be your profession. They can be
two separate things. Number two, there's
enough time in the day to do both and to
even test both as a business concept.
Have you ever seen a taco shop where you
can paint watercolor at the same time?
>> No.
>> Might be because it's a bad idea. Might
be because it's a great idea that no
one's thought to put together yet,
right?
>> So, what are you trying to optimize for
in that moment of your life? If it's
making more money, then you should put
the passion on the back burner for now.
Because if you can develop first
principal skills around making money,
then you can direct that at whatever you
want in the future
>> on your passion later, right?
>> On your hobbies or your side projects
that you like really love.
>> Yes. But if you have a full-time job and
you're making good money, then you might
have the luxury of being able to chase
your passion right now and then finding
out later, could or should you even
monetize that?
>> Yeah. What do you think is the biggest
problem that people make once they start
making a lot more money?
>> It's almost like the same problem of
playing business, they play the role of
someone who makes more money and
lifestyle creep creeps in. It's happened
to me.
>> Spending more and
>> Yeah. because they have it. Um, and I
don't want to contradict myself because
I do think that can be a good thing. But
if it keeps you away from your kids or
your family more because you want that
second or third home, then I don't think
that's a good thing. People, they
contribute less and less as a percentage
of their income to charitable causes,
which I don't like. Um, like let's say
you're used to giving a,000 a month to
charity and you make, you know, $10,000
a month. you start making $50,000 a
month and you give 2,000 to charity. If
you give 5,000, it's the same
percentage, but you have 45,000 to work
with. You're you're able to afford much
much more. You're able to be to do much
more good with that money. It doesn't
have to be a percentage or or a real
dollar value. So, I think that's a
mistake um on how how much people give.
I don't like at the end of the day,
we're not going to bring any of it with
us anyway. Mhm.
>> Um, I don't want my kids to be hyper
wealthy from stuff they inherit from me
when they're 50 or 60. So, I don't think
at all about my second or third
generation, how much money they're
they'll have. I don't care. I want them
to work for it, too. Right? So, I think
that's a mistake people make. And I
think that people are likely to get
prideful um, and to treat people on a
lower socioeconomic status than them as
lesser than them. And I think it should
I think it should go the opposite
direction. I think they should get even
more empathetic because they've been
there before as well.
>> Yeah. What's your thoughts on the more
you give, the more you are able to earn
of your money, time, resources?
Have you experienced that personally as
a someone who gives?
>> Oh yeah.
>> And what's your philosophy on how much
you give every year?
>> Yeah. So that's just quote. I'm going to
try to remember it. He who gives his his
money gives some. He who gives his time
gives all, right? Or something like
that. I I try to give even more. Um I
pay tithing to my church 10% as like a
baseline and then I look for other
charitable causes on top of that to
donate as well. But more importantly, I
try to give of my time um to younger
people trying to start businesses um in
ways that don't necessarily scale. Um
and
yeah, mission trips. Our our kids are
going to go on mission trips. I went on
a mission trip. I plan to go on more.
You
>> went for two years, right? Where'd you
go? Hungary.
>> Hungary. Yeah. Very good. Yeah.
>> Yep.
>> Well, you were 18, 20. How old are you?
>> 19 to 21.
>> Did you learn the language, too?
>> Mhm.
>> What did that mission trip teach you
about life, business, relationships?
>> Every year that goes by, I realized that
it was everything to me. When I got
home, it was just like I'm, you know,
first of all, I got home with a ton of
confidence. I got rejected tens of
thousands of times. I felt like I was
able to run through a wall and do
anything, which was huge because I was
not much at all in high school. I was
very average in I was not like the
validictorian type, the freak athlete
type. I was playing video games,
delivering pizzas, waiting tables. I was
very average. The mission fundamentally
changed. It rewired me at my core.
>> Really?
>> Yeah. What shifted about your identity
after two years of being rejected over
and over and over again in a language
that you didn't know?
>> How did your identity shift afterwards?
>> Just resilience. Like I I don't talk
about this much, but I knocked on tens
of thousands of doors and I flew all the
way there to teach people about the
gospel. Even so, I'm an introvert. I
don't like talking to people. I don't.
And so I would knock on a door and even
though I flew there to do that, I would
silently hope that they would never open
the door.
>> Of course, who wants to be rejected? Who
wants to deal with that fear? Yeah.
>> But it's like I felt guilty too cuz I I
also genuinely wanted to teach them. If
they did open the door, it's not like I
was bummed. It's like, "All right, let's
do this." But if they didn't, I kind of
had to skip my step to the next door.
>> Next one. Yeah. No rejection,
>> right? But then shortly after my
mission, I got a job, a calling, an
unpaid calling in my church to teach
early morning seminary to high schoolers
at 6:00 in the morning every single day.
And I'm not a teacher. I don't like
teaching. I don't that's not my thing. I
don't like waking up early. And it was
the calling that I always dreaded.
>> Always dread it.
>> That's why you had it.
>> Yeah. So, I got it. And every single
night, I would just dread having to plan
my lesson. And then every morning, my
alarm would go off at 5:25. And I was
just dread. I've got to stand in front
of 30 kids who are like
>> exhausted.
>> Exhausted. They're like looking at their
phone. Some of them would have their
phones sideways with headphones in like
playing games.
>> And I would dread it every day, right?
>> How old were you?
>> 28.
>> Yeah.
>> I did it for four years.
>> Oh, every day there's a full day. Wow.
Five days a week.
>> Yeah.
>> Four years.
>> Holy.
>> Unpaid.
But what I've realized is those moments
in our lives where we're just like, I
don't want to do this, but I will.
Right? That's what I would summarize in
this. I don't want to do this, but I
will. I'm dreading this, but I'm doing
this anyway. Some people, you know,
they'll do that hundreds of times in
their life or tens of times, maybe low
thousands of times. Like we go run a 5K,
they we go to the gym. But if you do
that tens of thousands of times, I don't
want to do this, but I will. I'm
dreading this, but I will. It changes
you. You can do anything. And to this
day, if I got that calling again, I
would still dread it. I en like I loved
it. It's like this very weird thing.
Like my mission was the best ever. I
loved it. My calling with those youth, I
I loved it. Like I look back and I don't
think of the negative. I think of the
positive. And at the end of the lesson,
I would be like uplifted. So I don't
want to say it was all negative, but I
would still dread it. Just like you
might go to the gym.
>> Yeah. [clears throat] It's like you
don't want to get on there, but then
afterwards you're like, I feel better.
>> Right? And that's a more practical way
of approaching this. Running at 5 in the
morning, like those things change you.
It's cliche. We've all heard it. It's
nothing new. But if you do that
thousands, tens of thousands of times,
you can do anything. Anything.
>> Did I also read that you had a kidney
transplant?
>> Mhm. How did that come about? My
daughter was born with a rare lung
disease, pulmonary hypertension. It's
high blood pressure in the lungs, which
is very dangerous because it forces your
heart to pump really fast and really
hard to get the blood through your
arteries, right? There's no cure for it.
So, we we had her on medication from 3
to 9.
>> 3 years old or 3 months?
>> From 3 years old to 9. And she was just
constantly worsening. She had an oxygen
tank. She had blue lips.
>> It was mostly an invisible disease other
than the blue lips. people thought she
wore purple lipstick. Um, so it was
tough because she had this disability
but people couldn't see it, you know,
and so she was nine and the doctor's
like, "You she she's going to be gone
within a year unless you get her a
double lung transplant."
>> Really?
>> Yeah. And double lung transplants
happen.
>> That is intense.
>> Yeah. Invasive.
>> As it's as invasive of a transplant as
you get. So lungs are the only
transplantable organ that are exposed to
the outside air.
Everything else is protected. Liver,
kidney, all that, bone marrow, but the
lungs get all of this air 24/7. And so
they're they're fragile.
>> Oh.
>> So [clears throat] they said, "Open up
your chest."
>> Yep. Yep.
>> So they did they did the surgery.
>> Yeah. So they said, "Basically, you
don't have a choice. You got to move to
Houston." We were in Dallas, 4 hours
away, cuz it's the best pediatric
hospital for lung transplants. to keep
in mind there's only like I might get
this wrong but I think there's only like
eight to 15 lung transplants a month
nationwide or worldwide. They're very
rare. Wow. Very rare. Uh so we moved to
Houston as a family uh with no notice
right before Christmas and we got her on
the transplant list. We rented a house
and we got a call at 10 p.m. one night
and they said, "Hey, we got we got some
lungs. We think they're going to work.
the doctor's on a private jet flying to
Nebraska. Um, he's going to inspect them
personally, but it sounds like they're
good, so we need you to the hospital.
Like, no. So, that was the call we're
waiting for.
>> And there's no guarantees she wakes up
afterwards, right?
>> No.
>> It's like, it doesn't mean it's going to
work.
>> No. No.
>> But they were but they were saying,
"Hey, if you don't do this next year,
she's
>> we didn't have a choice." She's like,
"Yeah,
>> she's going to die."
>> Yeah. So, we went to the hospital and I
had to sign these papers and it was like
the chance of death is low double digit
percent.
>> Wow.
>> But what do you do? So, um they took her
back. We said goodbye and
>> holy cow. What was that like before your
daughter goes into surgery?
>> Oh, man. It was
>> like Did you think this might be the
last time I hung her?
>> Oh my gosh.
>> Yeah,
>> that is rough.
>> It was rough.
And you had three other kids at at the
same time or
>> three other kids.
>> Wow.
>> Yep.
>> Three boys.
>> Three boys
>> and one girl.
>> Yep.
>> She the oldest.
>> Second oldest.
>> Holy cow. That must have been emotional.
>> Yeah.
>> And then what happens? She goes into the
operating room and then
>> she goes back there.
>> My wife and I are in the waiting room
and it was like 12-hour procedure. So,
we're sitting there and I had my MacBook
out and someone on Facebook, a stranger,
shared a post with me uh in my DMs and
the doctor had told me the lungs were
coming from Nebraska. Keep in mind
there's like 10 a month of these
nationwide, okay? And I see this
Facebook post that a stranger messages
me and says, "You know, our boy Sam woke
up unresponsive. We think he had a
seizure in his sleep and he didn't make
it. And so we're donating all of his
organs. Um,
>> this was not his lungs.
>> Yeah, it was his. And I learned that as
she was under the knife, which is like
not normal. Like there's hippo laws.
Like you're not supposed to know.
>> I didn't go looking for it. It was this
was sent to me.
>> Wow.
>> And so I'm like either this is a weird
weird coincidence, but they I think they
they even said in the post um his lungs
are going to a girl in Texas or
something. Oh my gosh, that just gave me
the chills. That's crazy.
>> Yeah. So, I just I remember where I was
and I like I showed my wife and like
we'd start crying and like and I just
started like looking through pictures of
Sam, this boy.
>> Oh my gosh. I felt like he was my son
that I had never met, you know, like my
my long lost son.
>> And so I just had like this profound
gratitude for him
>> even though like he didn't choose, you
know, like his parents did, but like
surely he would have chosen to give up
his lungs. Mhm.
>> So I'm like, man, that kid, I love that
kid immediately. Never heard of him, you
know, an hour before I was at home, you
know, watching Netflix and I'm like,
"Oh, how do I pay that kid back?" So,
long story short, she gets out of
surgery and um it was amazing. They were
like, "His lungs were perfect.
Everything went perfectly. She's great."
The freaky one freaky side note was, you
know, her chest had swollen so much from
the incision that was like this long.
>> Yeah.
>> That they couldn't sew it all the way
back together.
>> So, I could literally see her heart
beating.
>> It's open still.
>> They put like like a plastic sheathing
over it.
>> Oh my gosh.
>> But I could see her heart.
>> Oh my gosh, man. That is intense.
>> Yeah.
>> But she woke up and she was fine. Like I
mean, I'm sure it was a recovery period.
>> A long period. like a year probably
almost like 6 months to a year of like
full recovery, right? Or
>> but now she's fine.
>> Yeah. So, she woke up and she was
supposed to be in the hospital 6 weeks.
It was like four. So, we came home. They
wanted us to stay in Houston for a
couple months for like almost daily
appointments. Everything went great. And
so,
>> the chest finally closed [clears throat]
and stapled it or whatever. Yeah.
>> Holy cow.
>> And so, we had always said if if this
surgery goes well, we want to see all 50
states as a family in 60 days. So this
is 2022. So in the summer of 2022, we
bought an RV. We saw all 48, lower 48,
and we parked it in Seattle, flew to
Alaska, flew to Hawaii. In 60 days, we
saw all
>> 50 states family.
>> But throughout this process, you know, I
I was thinking about Sam, Sam, Sam. And
I learned about living kidney donation
where or altruistic kidney donation
where you can you can donate your kidney
to a stranger. And that that's not me.
I've never been admitted to a hospital.
I'm afraid of needles. I'm afraid of
blood. And in fact, my brother-in-law
needed a kidney a couple years prior.
And I was too afraid to get tested for
him. Like I would have
>> You're like, I don't want to know that
it could work.
>> I was waiting to be the very last to be
tested. Thankfully, my other
brother-in-law, who's braver than me,
got tested and he donated his kidney to
my other brother-in-law. And so that
just kind of bothered me that I wouldn't
that I wasn't like first to raise my
hand. But I started doing research and a
like I don't want to sacrifice like I
don't want to I got to be there for my
kids. I didn't want to go through a
surgery that was going to be a serious
risk that
>> even to say thanks. It seemed like too
much but the chance of death is um 3 in
10,000 which is about the same as child
birth for a mom.
>> Wow.
>> And increasingly safer than child birth.
So I'm like, okay, half of the humans
that have ever lived have taken even
more risk than this to give birth to to
create a life, but I can't do it to save
a life. Wow.
>> And I kept researching. I'm like, "All
right, what about like long-term
complications?" Almost zero. Any pills I
have to take for the rest of my life?
None. Dietary changes? No. Just be like
generally healthy. Are you planning on
that? All these things. What about like
how painful is it? How risky is it?
Okay. Okay. Well, what if my kids need a
kidney? What if I give away my kidney
and my kids? Well, there's a program
called the uh it's the National Kidney
Foundation. They have a voucher program
where
>> you give one, you get one.
>> You get to the top of the list.
>> Wow.
>> You or five people. So, I have five
people in my family. Me. So, I put them
all on the list. So, now I have an
insurance policy if they need a kidney.
So, I'm even better off, right?
>> So, so I keep researching and then it's
like,
>> well, what if I need a kidney for
myself?
>> Then what? Kidneys rarely go bad alone.
They always go bad together. Really? So,
it's like it's I'm not I'm no worse off
if I only have one kidney and it goes
bad because the other one would have
gone bad any.
>> So, I'm just doing all this learning and
I'm a very logical person and I'm like
there's no reason for me to not donate
my kidney other than being like a little
and that's not a good reason.
>> So, I just I just did I donated my
kidney to a stranger.
>> Do you know who got it?
>> I found out.
>> Shut up.
>> Yeah. So, I donated on the uh I donated
my kidney on the anniversary of Sam's
death
>> the next year when he would have turned
nine, I think. And then my wife I I was
telling her all this. I'm like, "Dude,
there's three and 10,000 chance of
death." Like, yada yada this and this
and like you can get your hospital like
there's you don't have to pay anything.
Like if I had a job, they would pay for
my time off work. Wow.
>> Cuz it saves insurance companies a lot
of money, right?
>> Yeah.
>> So my wife's like, "hm, maybe I should
look into this." So 3 months later, she
donated her kidney.
>> Holy cow.
>> Uh to a stranger. She never found out
who they were. On the anniversary of on
his birthday, what would have been his
birthday, May 10th.
>> Wow.
>> So we both donated our kidneys to a
stranger
>> recently. 20 days ago. Yeah. Yeah.
>> And I I've run ultramarathons since
before and since.
>> Wow.
>> I almost never think about it. I have
the same energy. There's been zero
changes. I would do it all over again.
And it was it was the best decision I
could have made.
>> Wow. Man, that's crazy. I found out who
got my kidney the morning that my wife
did hers.
>> Wow.
>> Cuz I went to the hospital and they're
like, "Chris, we have a letter from your
donor."
>> Oh my gosh.
>> Yeah. [laughter]
>> Was it Who was it? Like was
>> it was a It was
>> the young person, old person.
>> It was an older person in San Francisco.
>> Wow. And they wrote a letter saying,
"Thank you."
>> Yep.
>> Man,
>> here's the stat. If one in 10,000
healthy adults donated their kidney to a
stranger, no one would die waiting for a
kidney. But today, like 5,000 people a
year die waiting for a kidney,
>> man.
>> But it's needless. Like it's it's
literally needless. That number could go
to zero. One in 10,000 people.
>> Where's the kidney business that you
need to start? That's the next thing.
Launch a kissy business.
>> That is I mean that is kind of one thing
I would like to do as a nonprofit is
advocate for that.
>> Yeah, that's cool. There's a couple
other countries that allow the
government to pay people to donate their
kidney. Um, and I think that should be
>> make a business. Do you think it should
be legal or illegal?
>> I think that should it should be legal
for people to be paid to donate their
kidney.
>> Assuming safeguards were in place like
in other countries where they do it,
they they interview them like are you
addicted to drugs, gambling? Like is
this like just to pay off a debt? If
they pass all these things and it's not
like exploiting the poor, it's a
beautiful thing. And their kidney death
went to zero. So
>> that's cool.
>> Yeah. But there needs to be an
incentive. It's not enough to just like
say you'll feel really good, you know,
cuz most people don't have my story.
>> Yeah. Yeah. Yeah.
>> But
>> wow. Like how much is I don't know how
much is someone willing to pay for a
kidney?
>> Yeah.
>> How much is that? Do you know?
>> Tens of thousands.
>> Really?
>> Yeah.
>> 30 50,000 something. But it's like what
insurance pays through this through the
hospitals or how does that even work?
>> Well, insurance companies come out of
pocket like one to two million bucks
>> for a kidney.
>> Yeah. Like for all of that procedure and
afterare. So if they can pay someone 50
grand, they would gladly do it.
>> Everyone wins.
>> Wow.
This is wild, man. [snorts]
>> This is wild. What did
>> What did donating your kidney to a
stranger you didn't know teach you about
life and money? I don't know if it
taught me anything about money, but
about life, it told me that we're here
for others. We're here to serve other
people. And serving other people is one
of the most selfish things you can do
>> because it it serves us so much.
>> Like, if you're miserable, go serve
someone else and you'll be happy.
Period.
>> Doesn't have to look like a kidney. But
thinking about others is the best thing
we could do for ourselves.
>> When we have two kidneys and we only
need one of them, what are we doing?
>> I mean, come on. That's for a reason.
How has life shifted for you around
making money since donating your kidney?
>> Well, I don't know if you know,
correlation is causation, but
I mean, it's funny you asked that cuz
I've never really correlated it to the
time frame, but my financial life has
never been better.
>> Really?
>> Yeah.
>> Ever since donating.
So, call it what you want. I believe in
God, but I don't know if it's
correlated, but I'm not complaining.
Yeah.
What is the what does the Bible teach us
about making money that you apply to
your daily life?
>> Well, the verse is not, you know, money
is the root of all evil. It's the love
of money is the root of all evil. So, in
the Bible, they worship golden calves
and idols, false idols. Um, today we
worship other idols, technology, money.
So it it it has to be the fuel that
helps us to do more good and not the
fuel to help us consume more. [snorts]
And that's hard. It's something you have
to be cognizant of every day.
>> What is the biggest money trap you find
yourself getting into?
>> Lifestyle creep.
>> Buying more things or toys or cars or
>> Oh yeah,
>> whatever.
>> I fight it every day. My wife's a lot
better at it than me. I want to fly
first class and she's like, "Why? Like
it's an extra thousand dollar for that
ticket. we could donate that. I'm like,
"Yeah, but like we have it. We work for
it. We work hard for it."
>> She's better than I am. But I fight that
every day.
>> But isn't I mean, if you work hard for
it and you earn it and you do it with
integrity and you make a you make a
great product that serves people, why
not spend it on yourself? Why not spend
it on something new for yourself that
you want? Why not spend it on first
class or a nice hotel? Why not spend it
on a trip?
>> Yeah.
>> For your family to enjoy memories. Why
be poor when you're creating wealth?
Yeah. Yeah. I I think it just has to
come with balance, you know, and I think
a lot of it has to do with raising your
children. I would love a private chef.
We can afford a private chef. We will
not have one until my kids are out of
the house. Um, period. End of story.
Like, my kids need to do the dishes
themselves. They have a chore chart.
They need to help us cook food. They
need to go mow the lawn. Like, I could
hire a lawn guy. We do it ourselves. So,
I'm I'm more concerned about our
approach to money with regards to
raising our kids in a normal environment
that teaches them healthy habits about
money and teaches them that we live in a
bubble that is not representative of the
real world.
>> So, we send them on on mission trips and
humanitarian trips and we'll go on them
with them and we try to teach them that
stuff, but um it just has to be
something that you're always aware of.
>> What is the one skill if mastered that
makes every other business skill
unnecessary? like resilience which comes
from being rejected.
>> Uhu
>> sales bias for action.
>> Before you were financially successful,
what was the thing you were hiding or
struggling through that most people
didn't see?
>> I would call it income consistency.
>> A lack of it.
>> Yeah. Income volatility.
>> It's like
>> I've had for the majority of my career.
Yeah.
>> Even still.
>> No.
>> Oh, yeah.
>> But for
>> some months big and some months nothing.
>> Yeah. I mean, until my mid-30s.
>> Really?
>> Yeah. And I'm in my late 30s now.
>> Yeah.
>> But just like feast or famine. I've had
more zero dollar income years than I've
had positive income years.
>> Really? Why is that?
>> Comes with a territory nature of the
just being an entrepreneur. It's
unpredictable. There's been a dozen
times where I've told my wife, "Babe,
this is it. This thing, this is it. This
I know I've said this, but every time
she's like, okay, babe,
>> this is the thing that's going to make
us. this is the last thing we'll have to
do. Okay. All right. I believe you.
>> How many times have you said that?
>> So many times and genuinely believing
it. But the the the fat years have more
than made up for the lean years or the
zero years, right? So, we've lived in
our dream house since our late 20s,
right? But like there's been a lot of
times
that we've had to sell assets to just to
pay the mortgage. Yeah. Not recently,
but in 20s and early 30s. Um, we had
some rental homes that we had to sell.
Like, we were forced to sell. Uh, and
I'm not making like big risky decisions.
It's just things always take longer than
you think and they're harder than you
think and it costs more money than you
think. Always. Um, and I'm I'm learning
that still. But, so from the outside
looking in, we've been in our dream
house since our 20s. Everything's
awesome, but it's been very volatile.
>> Really?
>> Yeah. What do you think is going to be
the thing that actually makes it for you
when you say to your wife, "No, this is
the thing." What is going to be that
thing, do you think? Is it going to be
the sexy new AI thing, or is it going to
be something more like basic and
consistent that just serves a need over
and over that people don't want to do?
>> Yeah.
I don't know.
>> Or a combination of like 50 businesses
all doing it together.
>> Maybe a combination. like I could retire
now if I wanted. Um like I could just
stop doing anything and have enough
money. So in that sense, it's different
than that conversation has been in the
past. Like this is the thing. It's
probably something that I have just no
idea about because I've been in so many
industries. I just I never know what I'm
going to get my hands into. Um I don't
know, but I love I genuinely love what I
do. Yeah,
>> I can be honest about that.
>> That's cool. If you could only teach
your kids three things about money, what
would it be? First would be to be
generous with it. Especially to
I try to teach them to treat service
workers as if they're volunteers, right?
Like if I had someone that was my
servant, like serving just me all day,
unpaid, I would be so grateful for them.
But like if you get in an Uber, like,
"Hey, thank you for picking me up."
Yeah. Thank you for getting here so
fast. Like they're getting paid,
>> but like they've got a hard life. So I
would I I do I teach them that like
specifically service workers, treat them
as if they're unpaid volunteers and be
more generous with them than you think
you should be. Um the second thing I
would teach them is no one's coming to
save you. Like you nothing is
guaranteed. I don't care if you have a
job, a pension, you know, you work for a
great company, nothing is guaranteed. No
one is coming to save you. You have to
be self-sufficient. You I look at um
entrepreneurial skills like food
storage. In our church, the LDS church,
we're encouraged to have a year's worth
of food storage. Okay? And we do. Well,
we used to before we had as many kids.
We need to stock up. [laughter] I don't
want to be dishonest here, but I look at
like reselling stuff like that. I think
people, everyone should have those
skills just in case the crap hits the
fan and they can sell some old iPhones
or something just to make ends meet. So,
I'm not like pushing my kids toward
entrepreneurship, but I want them to
develop those skills in case they need
them.
>> So, treat entrepreneurial skills like
like food storage so you can use it in
emergency. Um, and the third one is to
to convert your liabilities to assets,
right? It's which is kind of like a
derivative of number two. So, if you
have a car, have the skill to make
income from that car. If it's a Door
Dash or Toro or whatever, if you have an
a house, learn how to rent out a room on
Airbnb
>> because any liability could be turned
into an asset with the right skills. So,
I'm actively, I guess, passively trying
to teach them how to do that in just the
way that we live. I I went and drove for
Door Dash last week
>> just Yeah. Just to see just to try it
out.
>> Yeah. Cuz I delivered pizzas for pizza
in high school and I loved it and I just
wanted to see how much money I could
make and it was a lot of fun.
>> Did you try for like a few hours or
something or did you
>> Yeah, it was it was a lot of fun
actually.
>> Really? Yeah.
>> Picking up orders, dropping them off and
>> I would like send goofy pictures to him
like dropping it off like just like I
was like praying over it and it got me
extra tips. Like I I learned I was
actually able to influence my tips more
than you might think.
>> Wow.
>> More than just going through the
motions. So
>> I read some like article online years
ago about how if you're a service
person, how you can like 10x your tips
just by saying the person's order or
their name back to them.
>> Interesting. Like if you're a waiter and
someone gives you the order and you say
it back to them and say that's a great
order
>> and you ask them their name and you say
their name like
>> you know Chris that's a great order
that's a great choice you made.
>> Yeah.
>> Just doing that making them feel good
about their order.
>> Yeah. and saying their name like gets
you 10x the tips or something crazy like
[clears throat] 10% more the tips. And
like there's all these different
strategies of
>> being a a good service worker to
increase tips.
>> And it's not always about being the best
at what you do, but it's being best with
people
>> in how you do it.
>> Yeah.
>> And it sounds like the way you just
added joy for a moment of like taking a
photo, praying over the food or like the
smiley face,
>> you brought joy to the service. Yeah.
which then they said, "Oh, I'm gonna
give 20% rather than 10." Yeah.
>> Or maybe I'll give 40%.
>> Yeah. Well, and you stand out because no
one else is doing that. It's so simple.
>> So easy.
>> Like the the the the ROI, the hourly
rate on taking an extra 20 seconds to do
that is immeasurable.
>> Yeah. You made a lot. You can make 10
extra bucks just like that. Yeah. Just
by taking one little different photo.
>> Yeah. And I actually brought my kids
with me to do Door Dash.
>> That's cool.
>> Just to like teach them.
>> That's cool. Um, a couple final
questions for you before we get to them.
I want people to check out your podcast,
the Kerner office, tkopod.com
at the Kerner office on social media.
Ker ne on social media as well where
every day you're just sharing new side
hustle business ideas that people could
launch with little or no money and start
making money right away. A lot of great
ideas. So if people are looking for side
hustle ideas or business ideas, they can
go check it out there. This is a
question I ask everyone at the end
called the three truths. So hypothetical
scenario, imagine you get to live as
long as you want to live in this earth
and create everything you want to
create.
>> Do whatever you want to do. But in the
last day, you have to take all of your
work with you. This content, your
podcast, whatever you make in the
future, it's gone
>> from this world. Uh but you get to leave
behind three truths, three lessons that
you would leave with the world. You just
shared kind of three money truths, but
what would be your three life principles
that you would leave behind?
>> Impatience with action, patience with
results.
>> That's one in anything you do. People
are much more likely to be not bold
enough. It's very rare that someone is
too bold, right? So, be more bold like
with what you believe. Like just just
don't just don't care about what people
think. Like just stop. people don't
think about you
and that's not an that's not a
pessimistic or negative thing. They're
thinking about their family, their loved
ones, their wife. Like just do your own
thing. Um and the third one, do things
for the story
>> for sure. Like when you do things, if
for no other reason just to have a good
story out of it, you will be wealthy
>> and happy and you'll be interesting
>> and rich.
>> Yes.
>> Rich in heart. Yes, that's what with the
Bucky story, it was like this is going
to be a great story
>> and you're still telling it today.
>> Still telling it, but it's
>> just that one thing
>> has made me wealthy.
>> Wow. That's cool. [snorts]
Chris, I want to acknowledge you, man,
for being of service to so many people.
Not only with your intellect and your
skills around entrepreneurship and
business, but also your service around
giving an organ to a stranger and saving
a life, literally. So, what you're doing
is making a difference, and I appreciate
it, man. That's really inspiring.
>> Thank you.
>> Of course. Final question. What's your
definition of greatness?
>> Greatness is simply being a net positive
to the world.
>> Mhm.
>> Net positive.
>> Oh man. Thanks, Chris.
>> Got to learn how to sell. [music] Got to
learn how to build. You got to learn
learn how to lead.
>> So, you got to learn how to get people
to give you money for stuff. Got to have
the stuff to sell them. And then you got
to have people that work on your side to
help deliver on [music] those other two.
If you can do those three things, you're
unstoppable.