Why Robot Blood Draws Are Better for Workers and Patients - DTNS WEEKEND
Watch on YouTubeVideo summary
The video introduces the Alita, a standalone robotic device that has recently received FDA approval in the United States for performing blood draws. Developed by a Dutch company, this robot can locate a patient's vein and complete a draw in approximately two and a half minutes on average, which is significantly faster than the four to five minutes typically required by human phlebotomists. While the technology automates the physical aspects of finding the vein, inserting the needle, and applying bandages, it does not replace human staff entirely. Instead, a trained phlebotomist supervises the robot, confirming tube orders, verifying labels, and ensuring patient safety, allowing one operator to manage up to three devices simultaneously.
Dr. Gary Tolbert, a physician with extensive experience in blood draws, explains that the robot excels by combining advanced ultrasound and infrared imaging with mechanical precision. This combination allows the machine to visualize veins better than human touch alone, reducing the pain and difficulty associated with searching for difficult-to-reach vessels. The system is designed as a collaborative partner rather than a replacement; it handles the tedious, repetitive parts of the procedure while freeing the human worker to focus on patient interaction, comfort, and managing complex cases like vasovagal responses. This "centaur" model leverages the strengths of both artificial intelligence and human empathy, creating a workflow that is more efficient and less stressful for staff.
Patient reactions to the technology have been largely positive, with studies indicating that about thirty percent of participants were indifferent to using the machine, while only a small minority expressed fear or preference against it. The robot's safety features are robust, as it is specifically programmed to recognize its limitations and refuse to attempt draws on arteries or in situations where it cannot safely proceed, unlike general-purpose AI systems that might "hallucinate" results. By automating the mechanical process, the device helps address severe staffing shortages in the healthcare industry, where high turnover rates among phlebotomists often lead to delays. The robot acts as a force multiplier, enabling clinics to serve more patients without increasing headcount and allowing experienced staff to focus on the aspects of care that require genuine human connection.
Despite its promising capabilities, the technology is not yet perfect for every scenario. Dr. Tolbert notes that current limitations include the inability to handle specific tube types that require immediate freezing or specialized processing, meaning some draws will still need to be done by hand. Furthermore, while the robot performs well on diverse skin tones due to its reliance on ultrasound rather than just visual cues, broader trials are needed to fully understand error rates across all body types and in busy outpatient settings where one person must manage multiple machines. Ultimately, the consensus is that this innovation represents a significant step forward in healthcare efficiency, improving patient experience by reducing needle-related anxiety and alleviating the burden on overworked medical staff, provided it is used as an augmentative tool under human supervision.
Read the full video transcript
Welcome to the Daily Tech News Show
weekend edition gratefully provided to
you and thanks for your support of this
show focusing in on some stories that we
talk about in the news. Last week we
mentioned a Dutch company called the
test row receiving the first US FDA
approval for a standalone robotic device
that can draw blood for blood tests.
It's called the Alita. It can read a
patient's arm, choose a vein and draw
blood in 2 and 1/2 minutes on average. I
think we said a minute 49 last week.
That's the fastest it that they saw it
go. 2 and 1/2 minutes seems to be the
average.
That's according to its clinical trial.
Typical human phlebotomist takes
approximately 4 to 5 minutes. Human is
still needed with this robot. They
supervise
but they can supervise up to three
devices. Human still confirms the proper
tube order, the volume, all of the you
labeling, all of that
and you know, checks on you. Make sure
you're doing okay. So I immediately sent
this
to Dr. Gary Tolbert to be like, all
right, what do you think of this?
And you were pretty excited about it. I
thanks for joining us Dr. Gary. I
appreciate it, man.
>> Glad to be here. Yeah, it it was
incredibly interesting to see the
technology that we've been asking for
for so long showing up in real life. We
see these robots that can help us with a
lot of different things. We do robotic
surgeries right now. In fact, it's an
amazing technology but to see it doing
something that is so mundane for us on
the physician side is really cool.
>> All right. So before we get into what it
does,
why should we believe you? Like what is
your experience with blood draw? I'm
sure people could guess cuz you're a
doctor but you know, I I think you have
some more interesting experience that
people might guess.
>> It's possible. So back in the day, long
time ago, even back before I became a
physician, it was commonplace for
interns and other first-year medical
students and second-year medical
students and third-year medical
students, they were the ones that did a
lot of the blood draws and collections
on the the wards.
When I came through, we did a little bit
of that, but when I got out of medical
school and finished residency, I went
into practice with my dad doing what's
called direct primary care. So, we were
the only ones in the office. We didn't
really have a ton of folks that were
working with us. So, we did quite a bit
of the blood draw. And because I was the
younger of the two of us, my dad said
that I was the one that got to do it.
So, I did most of the blood draws in our
office.
Which gave me a lot of perspective on on
how to do it, but it's also something
that we do on a much grander scale
throughout our training. Uh when I was a
resident, we used to do things called
central lines, especially at the
subclavian central lines. And those are
done entirely from anatomical structure.
We didn't This was before bedside
ultrasound was commonplace. We would
have to know what the anatomy was and
just blindly stick. Uh and that's
putting in a you know, a 30-cm catheter.
And I used to tell patients all the
time, "If I can put a 30-cm catheter
into a vein that's about the size of
your pinky finger without knowing where
it is, I can absolutely stick a tiny
little rubbery vein on your arm
when I can feel it."
>> Yeah, so so suffice to say, lots of
experience in in how to do this and and
also what the hassle is Is that the
right word for it?
>> It's an adequate word for it. They There
are a lot of nuance There's a lot of
nuance to drawing blood.
Because there are going to be people
that have done it for a very long time
and they understand how to feel, how to
look.
The most promising visualization when it
comes to veins happened when we got a
lot better access to bedside ultrasound
and infrared near infrared technologies.
And so, from that standpoint, over the
last 10 years, it we've gotten lots and
lots better at at helping even new
people get better at drawing blood. But
there's no
real
uh
There's no real substitute for
experience.
>> Yeah, and I I don't get the sense it's
something uh too many people are excited
to do.
>> As a patient? Yeah, absolutely.
>> Yeah. Yeah, exactly. So, if we can make
it faster, then that that is better.
Let's talk a little bit about the Leta.
What Tell Explain to us a little more
what it can do and and why you got
excited when you read about it.
>> So, the machine takes a very simple
process and it turns it into something
that is robotic, for lack of a better
way to put it. This is a process that we
do on a daily basis multiple times. We
order blood testing throughout the day
in the office in the outpatient setting
as well as in the hospital. And we have
to have a dedicated person a lot of
times because of the time it takes to
select the tubes for that blood because
it has to be processed in a specific
way. If we have very very specified kind
of draws. If there's something where we
want to see a
a test that we don't always do on a
daily basis, we may not always have the
right tubes ready and things like that.
So, it's it's a process where we have to
figure out what tubes to draw and the
the phlebotomist usually know that right
off the top of their heads cuz that's
what they do.
Then they draw the blood, which can be
very difficult in and of itself like we
just talked about in terms of finding
veins and making sure we get enough
blood out of them.
And then making sure that the patient's
comfortable throughout that whole
process and making sure, you know, if
somebody decides that they're going to
have a vasovagal response and pass out,
you have to be able to respond to that
and and help them. So, what the robot's
doing is it's saying, well, for the
parts of this that just involve
selection and location of the vein and
doing the venipuncture and even putting
on a band-aid,
that stuff can be automated because a
lot of times with the technology the way
it is,
we can see the vein better than we can
feel the vein now that we have access to
the ultrasound and infrared. So, the
machine uses those two technologies to
find the vein,
find a good place where a needle
inserted into it is going to go to the
right place, and then inserts the the
needle and pulls it back out without
having to do a lot of digging and
searching, which is where a lot of the
pain comes from with a blood draw.
>> Mhm.
>> And it allows the phlebotomist to
oversee that process and take care of
the patient and actually be hands-on
with the person, so you get that
person-to-person care, which is what
most people really want in that
situation. When you're scared or you
don't like needles or you don't like
being stuck or you have a response.
There are a lot of people that when they
get their blood drawn, they get, you
know, pale and sweaty. We call that a
vasovagal response. That's not fun. You
need another person there to help you to
make sure that you're going to make it
through that, okay? And so
>> it's it's it's what we've talked about
in the past, you and I, about centaurs.
You know, you've got a a machine and a
human that are working together to
create the best of both worlds. They're
both doing the best of the things that
they can do. They're working at the top
of their skill and working together,
they work better than either one by
themselves.
>> Did did this seem like it was better at
doing those parts of the things or just
as good as or does it even matter in
that in that scenario where you're not
replacing the human, you're just
increasing the capacity, basically?
>> It was as good as for the most most of
the outcomes in the article. If you look
at it closely, the average human is
going to be about
depending on which study you look at, 80
to 95% effective at at drawing blood.
That means that about one out of 20
people, they they can't get their blood.
The machine was right around that. Uh it
was very very close.
And so because of that
and that it that is for very specific
subgroups. That's the other thing. They
decided ahead of time that they wanted
to to look at certain specific groups of
people. And so the the fascinating thing
in this case in the article was that
even in subgroups of people that were
considered hard sticks, which are people
that it's really hard to get blood from,
and people that were obese, which it
increases the distance between the the
veins and the outside
world, that can be a difficult stick for
for most phlebotomists, even. And so but
the machine had a very similar rate. It
was very close. It was just a couple of
percentage points off compared to just a
standard blood draw.
>> So so a typical person also has the same
amount of problems
is what it sounds like. And so, this
this is is at least on par, right? At
least from what we can tell. Does a good
job and is a little bit faster, which
helps capacity. But, tell me a little
bit about what you thought of the fact
that they could supervise up to three of
these at once. You know, when you go to
the the Venestro site, they kind of show
a bank of these things and someone's
sitting at one of them. And the idea is
the phlebotomist would just be looking
at people as they come and sit down.
They get them situated and they're
keeping an eye on them. Would Do you
That would potentially triple the number
of blood draws that you could do. How
did you feel about that part of it?
>> It's excellent. It's a force multiplier.
We've been working about 5 years in our
office to get a phlebotomist and a
dedicated phlebotomist to do that job.
The turnover in that field is really
high.
They have about a 50% turnover annual.
>> Oh.
>> So, they have to train all of these new
people and that is that adds time to not
only the the people that are already
doing the job, but also for the new
folks, it takes time for them to get up
to speed on being comfortable doing
those things.
With three machines and one trained
phlebotomist, we don't need as many of
those people to do that specific job. We
don't We can still focus on training the
new folks for the harder sticks or for
the sticks that need to be done without
the machine cuz there's still going to
be a lot of blood that has to be drawn
without using these machines. So, it it
is a force multiplier. It is the same
thing that we talk about with the
spreadsheets and
locomotives and all of the things that
we've talked about with innovation. It
is taking things that can be done by
somebody other than a human and
isolating those and allowing the human
to do the jobs that only a human can do.
>> Yeah, and I I I don't think we ever talk
enough about the number of types of jobs
that there aren't people to do, the
staffing shortages that you were talking
about. So,
this kind of thing really helps with
that. I wonder, this is not covered in
any of these studies, if having the
robot do the kind of tedious part of
this
helps job satisfaction and could reduce
that turnover because you're just doing
the the patient interaction part, which,
you know, depends on your personality
type, but for a lot of people that
that's the pleasant part, chatting with
the patient.
>> Absolutely. It could kind of go either
way depending on which your favorite
part is.
>> Yeah, yeah.
>> have get very zen about doing their job
and that can happen with blood draws.
You get into a groove as they say.
That can happen, but for the folks that
are more interested in the patient
facing part of things, this takes some
of the pressure off in the same way
because you can sit and talk to the
patient just like you would if you were
drawing their blood. You can still ask
them questions. You can make sure that
the machine's doing its job, so you're
still supervising. You're still doing
all of the same kinds of processes, but
you have the brain space to be able to
do that multiple times over and focus on
other things, looking at the patient. If
you're looking at the arm trying to hit
the vein because it's down in a tiny
little crevice and you
>> Yeah.
>> it is, but you're having to focus, you
may miss the fact that that person is
getting pale and sweaty and getting
ready to puke on you.
>> Yeah, which is, you know, something you
want to be prepared
prepared for for multiple reasons,
obviously.
>> Yeah. We want them to be safe. We want
everybody to be safe.
>> I'm looking at this thing now and I'm
like, they should they should be putting
a streaming video screen on there for
me.
>> Hopefully in 2 and 1/2 minutes you
wouldn't be able to watch much, so it'd
be okay.
>> Yeah, well,
don't you know about micro dramas? Like
perfect. This is perfect for that.
I get my draw my blood drawn once a year
cuz I have a thyroid issue and and they
have to test my thyroid levels
and I'll tell you that the the
phlebotomist I like the best are the
ones that just chat while they're going,
you know, and give me full confidence
that they're not messing messing up the
labels or anything, but they're able to
just how is your day, you know, did you
fast? Oh, how bad was that? It's always
the same conversation, but it just takes
my mind off it. I'm not somebody who has
a vaso vagal response,
but I am someone who doesn't really like
to look at the needle going into my arm,
so anything that distracts me, I think
is is a just a you know, a quality of of
life thing. And this this you know,
being able to give them more of that
opportunity, I think is a good thing as
well.
>> Absolutely.
>> Uh
what about the patient reactions to
this? So, I am someone who's going to
look at this and go, great, as long as
it works, I'm into it. And the data
seems to bear that out. Uh some people
may not look at it that way. They may be
like, you're going to put me in that
thing? You know, I ain't going to do it.
Like, what what do you think about that
side of it?
>> So, they did an entire study in the
United States. The original study was
done, I believe, in Norway. And the they
did an entire study in the United States
looking at just people's reaction to the
machine. They put them in the machine,
they let the the machine put the
tourniquet on, find the vein, but there
was no needle inserted into the vein.
And they were looking at, how does it
feel to be, you know, at the mercy of
this machine, essentially? And and how
what was the reaction to that?
The people that
had the biggest reactions, so on the
negative side and the and the the
positive side, both, were very very
small component. It was about 5% on
either end.
The people that
didn't really care or had an okay
reaction to it or were were not
necessarily one way or the other
convinced,
made up the bulk of people, just as we
would expect. And the people that that
really surprised me, in a good way, the
about 30% 30 to 32% I think was the
original number
of people said they didn't care.
That is a good sign because that tells
us you when we talk about medicine, the
things that people don't care about,
that it's so invisible that it might as
well just happen without them knowing,
that's the stuff that we want to have.
That's where it this can make a huge
impact because if people don't care one
way or the other, we can we can actually
add that force multiplier and it doesn't
slow things down, it doesn't scare
people away, it doesn't keep people from
coming in to get these things done.
And the people that want the machine,
they have access to it. And the people
that don't, the phlebotomist now has
time to take care of those people
because the machine is taking care of
all the people that are are okay with
using the machine.
>> in that that middle ground there. Uh
that's a great point uh
to think about and and I think think
something people may not have considered
here. Uh obviously, as you mentioned,
this is an example of using machine
learning, using computer vision in a way
that augments, not replaces,
uh in a way that improves uh
I I don't want to, you know, over
generalize and say and therefore
everything is great, uh but when you
look at this,
does it change your opinion one way or
the other on on using these kinds of
tools?
>> Not in to a large degree because I have
expected this kind of thing to be
coming. We know that in radiology, we
use similar tools for finding places for
the physician to put their focus. And I
think this is a similar idea. This is
finding the vein. If it finds a vein and
it doesn't feel like it can poke it, it
tells the human, "I don't think I can do
this. I need your help."
>> Yeah.
>> And so, this is not replacing a human
being. It is it is taking the best parts
of the human and the best parts of the
the robot vision and the the mechanical
parts of things that can stabilize
things and are very accurate down to a,
you know, micrometer.
It's using those to assist that human to
do their job better. I I have no doubt
that there are going to be even better
things coming along, that this is going
to become more popular as time passes,
that it is going to become more
ubiquitous
because it is so simple,
>> Mhm.
>> but it is also incredibly effective in
the right ways. And so, from that
standpoint, no, I'm not afraid. It does
need to prove itself. And that I think
is one of the biggest things right now
is we need bigger trials and we need to
have some understanding of if there are
certain tubes of blood when we draw them
they have to be frozen right away or
they have to be processed in a certain
way and these machines are not capable
of doing that yet. They're very
simplistic. So there's going to be a
very small subset of people that are
actually going to qualify for getting
these blood draws done.
>> Mhm.
>> And so getting more information about
what it is capable of across all of
those categories as well as
this is a big one
original studies were done in Norway.
Most of the people in Norway look like
you and me. They're a little bit more
pale than the average person and so
people of color or people that have
other pigmentation, there there could be
differences. Now I one saving grace for
this is that they're using ultrasound
and it sees through everything. So from
that standpoint it may not make as much
of an of a deal a big deal.
>> make sure.
>> But we need to know. This we we've had
ourselves we've gotten into problems
before by not looking so we need to make
sure that we're paying attention and
that's true all body types, all sizes,
all shapes,
you know, what whatever
differences and
changes that can that can complicate
drawing blood, we need to make sure that
we're addressing that and so
it right now it defaults to if I can't
do it, I'm not going to do it. It's not
even going to try and so that's exactly
what it should be doing so that also
gives me hope that they're thinking
about this the right way.
>> Yeah, I mean that that part right there
is I think really important to
underline. This is not
Google Gemini AI mode.
This is a very
finely tuned specifically trained for a
purpose version of this. It's not going
to hallucinate an arm
and and the tests are bearing that out.
>> a nerve instead of an arm or
it has fail safe to make sure it doesn't
choose an artery instead of a vein. It
is it is absolutely
as
and I hate to use this word but it is it
is the word that comes to mind. It is as
absolutely as idiot proof as a machine
can be and still be safe. So probably
the safest it can be is is a better way
to say it but it is it is designed
specifically to know its limitations.
And I think that is when you talk about
Jimena, when you talk about Claude, when
you talk about any of these other
systems, they don't think they have
limitations.
>> Right.
>> Um and so, that is that is where those
hallucinations can kind of get in the
way. In something like this, it is
designed specifically to say, I can't do
it. So, just like a human, it
understands
it can understand that I don't just have
to make something up. I can absolutely
say, "No, let's figure this out and
we'll do it together."
>> Yeah, there there's no reward hacking,
you know, for for coming up with with a
vein. Uh I think
wider trials to make sure, you know, to
find out more specifically what that
error rate is, you know, what the risks
is. There's a risk when you have a human
do a blood draw. So, we're not going to
eliminate risk, but are we bringing it
into the acceptable range? Uh and like
you said, you know, making sure that
this works on a lot of different types
of people. Uh that that is very
important. Any other questions that you
think need to be answered uh that that
people should know about?
>> I I think there is some level of concern
about the
oversight that is needed for this
machine in terms of can one person
really manage three people at one time,
you know, is splitting your your your
consciousness that way? Is it feasible?
Because they did it in a small-scale
test and it worked pretty well, but when
you get into a busy office or you get
into a busy outpatient setting, is that
going to pan out? So, I think that's the
only thing that I was also asking about
from a statistical standpoint, is that
going to be enough? Uh and does it work
when that phlebotomist that's doing it
is well-trained versus partially trained
versus, you know, who should be the one
that's in charge of that? And that's a
whole other set of things that we have
to kind of down the road be be looking
at.
>> Yeah, I've as soon as you said that,
I've thought of a couple of times I've
gone to that lab core that's run by one
person who's doing the front desk and
all the blood draws, and the woman who's
complaining that she, you know, she's
been waiting too long and the guy who
forgot his insurance card and now is
upset cuz he doesn't know what to do and
she has to deal with that as well as the
the draw the blood suddenly supervising
those three people is a lot more
stressful than than than it is in this
laboratory situation.
>> But you can also just push the button
and then go back to talking to that
person in some cases. So there are
trade-offs, right? So
it is it is there are lots of Futurama
episodes that could be written about
this for sure in terms of what could go
wrong and what could absolutely go
right.
>> Yeah. But but we should we should test
that in the you know in in the real
world now that we've got a little
confidence up.
>> Absolutely. Give one of those machines
to your lady, you know, give two of
those machines to your
>> I'll write the lab coat. Can you please
send this to Encino, California? Thank
you.
>> This poor overworked lady.
>> Yeah.
I told her she was a champion. I'm like
you are a rock star that you've not
stabbed anyone. Good good work.
>> Especially with as much access she has
as she has to sharp material.
>> Or not I guess I should have said not
stabbed anyone in a way that you weren't
supposed to since she you know literally
was stabbing.
Dr. Gary Talbot, thank you so much
for looking into this and and
understanding it and and kind of
translating it for us. I can't tell you
how much I appreciate that.
>> I'm glad to help anytime you need it.
>> If folks want more of what you do these
days
other than visiting you in your office I
suppose, where should they go?
>> You can find me on most socials as
either Dr. Talbot or G. Talbot. And
Scott and I do Scott Johnson and I from
FrogPants do a show called The Medical
Show. We're gearing up for season two of
that and that is over at the
medical.show.
>> Any any idea when season two might be
coming?
>> Nothing solid yet because he's a very
busy man and so am I.
>> Yeah yeah yeah. All right. Well, I'm
looking forward to it. It's a great
show.
And if you haven't checked it out, go
check out season one.
It's not like there's there's an
expiration date.
>> Correct. And they're they're evergreen
topics on purpose and and they're
available anytime.
>> Fantastic. Thanks again, Dr. Gary.
>> Always.
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