Why Live Sports Is Marketing’s Biggest Growth Engine ft. NBCU CMO, Jennifer Storms
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Jennifer Storms, the Chief Marketing Officer of NBCUniversal Television and Streaming, shares her unique career journey that began with a childhood dream of becoming an Olympic downhill skier. Although she realized early on that not everyone can be an elite athlete, she maintained a steadfast "north star" focused on staying connected to sports throughout her professional life. Her path took her from the United States Olympic Committee to Turner Sports, then unexpectedly to PepsiCo in the consumer packaged goods sector, before returning full circle to NBCUniversal. Storms emphasizes that marketers must avoid getting too comfortable and should be willing to take risks and expand their horizons by stepping into industries that may not initially seem aligned with their goals, as these diverse experiences ultimately create a holistic perspective essential for driving business growth.
Her time at PepsiCo was transformative, teaching her the critical importance of being the "chief architect of the consumer experience" from both brand and go-to-market perspectives. Understanding nuances like shelf space and direct consumer behavior gave her a well-rounded view that she now applies to managing NBCUniversal's vast portfolio of brands, including NBC, Peacock, Bravo, and NBC Sports. In this media environment, where change is rapid, Storms focuses on long-term vision and preparing teams for the future rather than relying on yesterday's strategies. She believes that while AI can offer efficiency and speed in ideation, it cannot replicate the human connection and emotional resonance required to build true brand salience. Therefore, storytelling, co-creation, and authentic human experiences remain the core differentiators in a crowded streaming landscape.
Live sports has emerged as marketing's most powerful growth engine because live events create an inherent sense of urgency, attention, community, and connection that static content cannot match. Storms illustrates this with the strategy behind "Legendary February," where NBCUniversal unified three major sporting events—the Super Bowl, Winter Olympics, and NBA All-Star weekend—into a single cultural moment rather than letting them compete for audience share. By planning meticulously for the pre-game, during-game, and post-game periods, they successfully drove massive engagement across their entertainment platforms, proving that sports can serve as an on-ramp to introduce consumers to other parts of their content ecosystem. This approach demonstrates that brands must look beyond the immediate moment to build enduring franchises and keep stories alive in the cultural conversation long after the event concludes.
Ultimately, Storms views her role as a transformational change agent who empowers teams with diverse backgrounds and varying levels of expertise to navigate an evolving landscape dominated by new technologies like AI. She advocates for leaders who are curious, adaptable, and willing to surround themselves with experts when facing unfamiliar challenges, ensuring they remain at the forefront of industry shifts. While the challenge of capturing consumers' limited time keeps her up at night, the opportunity to solve these problems and create meaningful connections excites her every morning. As she looks toward the future, Storms remains committed to fostering human-centric strategies that leverage live experiences to build deeper relationships with audiences, ensuring that brands remain top-of-mind in an increasingly digital world.
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Just be cautious about getting too
comfortable. Take the risk. Be willing
to expand your horizons. Be willing to
think differently. In our industries, in
marketing, nothing is forever. But go
try things and go get new experiences
because I would not be half of the CMO I
am today if I did not have that
experience at PepsiCo underneath my
belt.
>> Hi everyone and welcome to the Marketing
Vanguard podcast. I'm Jenny Rooney with
AdWeek and it is my pleasure today to be
joined by Jenny Storms. She is the chief
marketing officer for NBC Universal
Television and Streaming. Jenny,
welcome.
>> Thanks for having me. I'm so excited to
be here today.
>> Well, it's great to have you. It's
always lovely to meet new CMOs and
obviously even doubly uh fun when it's
when it is somebody with my name. So,
thank you so much for being here. I I uh
I know this is uh a little bit long time
coming, so I'm I'm glad we're able to
find time. And listen, um no rest for
the weary. We uh continue to live in an
era where marketing is just completely
transforming before our eyes. Uh but by
the way, it's actually transforming at
the hands of some of the the most
innovative
um CMOs on the planet. And that's what I
try to get into in the podcast because
it's as much about what's happening to
CMOs and as much as what they should and
can be doing to drive the practice
forward to drive the narrative forward
and frankly to harness a lot of the
tools that are at their disposal now to
be even bigger assets in the seauite as
business growth drivers. So please tell
me a little bit about yourself. I'd love
for you to kick it off by telling me and
our listeners something about you that
maybe people wouldn't get from looking
at your LinkedIn.
>> Sure. So, my story is a little bit of a
if you can't beat them, join them story.
I actually uh grew up with the dream of
being a Olympian, uh a downhill skier.
So, from age four to 16, that was my
life. That was everything that I did.
And not many people know this. I don't
speak about it much, but I actually was
afforded the great opportunity to run
the Olympic torch for the 84 Olympics,
which was a once in a-lifetime moment.
Um, and realized at age 16 that many are
called and very few elite are chosen,
which transitioned me to then college
and getting into the work life. But I
knew that I wanted to stay connected to
sports. I knew I wanted to stay
connected to the Olympics. And so that
was the entry for me starting with the
United States Olympic and Parolympic
Committee and then moving on to Turner
for over just under 15 years. Um and
then took a turn into PepsiCo and and
went into CPG land. Really enjoyed a lot
about that and learned a ton. And then
about 11 years ago, this feels very full
circle to me coming back to coming to
NBC Universal where I get to work on the
Olympics again. And so real full full
circle moment to be able to be here um
and be working on that as well as a lot
of our entertainment and other
properties.
>> I love that. Um and by the way, I
especially love that as a mom of a
daughter who um also shares the same
dream and she has told she's very much
an athlete. I would say she's not an
Olympian by any stretch, but she has
always loved sports. they've always been
at the center of her life and so
therefore she can only foresee a future
where she is working somehow in the
sports realm. She doesn't yet obviously
know what that is. She's 17. She's
almost 18. But um kudos to you for
basically realizing a dream, right? And
and being able to kind of um put
yourself where you envisioned yourself.
Why do you think um what was it about
your story that enabled you to do that?
Now obviously you wanted to be an olymp
Olympian and actually pursue that. Um
but how do you think you've been able to
manifest sort of your goals in terms of
being in this realm and now you know
leading the the initiatives for the
Olympics?
>> I think having the north star knowing
that if I wasn't going to be the
Olympian how do I still stay connected?
I think the north star has been the
thread through my entire career and
making sure that I'm trying to I might
have zigged and zagged to get
experiences and find new ways of working
and and things like that, but always
kept true to the north star and staying
in that sort of locus of control of
where I wanted to be. I'd also say I
think what helped me so much is always
be willing to learn, always be willing
to try something new. I think that is
what has really expanded my role here at
NBC Universal is just being willing to
open up and take on something different.
Um, be a transformational change agent
and a growth driver in a lot of ways.
Um, combined with sort of staying in the
in the area they wanted to be in has
been critically important. You know,
it's interesting too because um you
know, what would you say to people who
sort of are faced with an opportunity to
go somewhere that may not seem
completely aligned with that northstar
on the face of it? You know, um I knew I
wanted to be a journalist. My first job
was writing for a publication called
McNight's Long-Term Care News and I
wrote about nursing homes and assisted
living facilities and subaccute care
facilities, which by the way is an
extraordinary industry, but it wasn't
really what you know the subject matter
that I dreamed of. And yet it got me to
learn things that I otherwise wouldn't
have learned. So how do you sort of talk
to folks today who might be like but
that doesn't make any sense on the face
of it in terms of my north star.
>> That's right. I get asked um a lot about
this and I think I had I had that
critical moment where I did the pivot
and the step change which was I was in
the industry that I was looking for. I
was filling my north star when I was at
Turner. Um, you know, continuing to grow
and expand and then a call came in and
it was a call about PepsiCo and you know
that's a big left turn going from a
media company over to consumer packaged
goods moving and everything and my
advice is um just be cautious about
getting too comfortable, right? Take the
risks, be willing to expand your
horizons. be willing to think
differently. In our industries, in
marketing, nothing is forever. Um, but
go try things and go get new experiences
because I would not be half of the CMO I
am today if I did not have that
experience at PepsiCo underneath my
belt. It was absolutely transformational
and I hope I can continue to do this and
continue to grow and learn here as well.
>> Yeah. Well, and honestly, um, you may
not have seen it at the time, but but
certainly from this vantage point, it's
just the miss it's a perfect piece of
your overall puzzle. I mean, having been
brand side, frankly, having been on that
side of somebody who is investing in
sports and try and investing in media
and trying to figure out strategically,
you know, where they need to show up. I
can't imagine you doing what you you do
without having that perspective.
um talk a little bit about why the brand
side perspective was so so uh not to say
that you're not helming a brand right
now which you certainly are and we'll
get into that in a minute but obviously
sort of listen being a being at a
consumer package goods beverage company
I mean that is a very different vantage
point but why has that or how has that
informed what you're doing now
>> yeah so important I think at PepsiCo one
of the most important things that I
learned around marketing was being the
chief architect of the consumer
experience but it's not just now, it's
in the future. So, how do you know the
audiences? Why and how are they
connecting with your products and with
your services and with your brands? But
more importantly, driving that authentic
and enduring relationship. That was the
overarching learning. But then getting
the experience directly with go to
market was really important. When you
are actually standing in grocery stores
and standing in convenience stores and
understanding the nuances of shelf space
and linear feet, you're getting a
perspective and understanding of
consumers and consumer behavior from
that lens that now you come on to a
different side of the business. where no
matter where you can go. That's why so
many people from PepsiCo have gone to
other great organizations and and
careers because it is that sort of
well-rounded chief architect experience
holistically for marketing.
>> I love that chief architect of
experience. Um yeah, I mean I love how
you articulated that and that that
concept of sort of like figuring out
what the consumer needs now but also for
the future. in that are you is that
about anticipation or is it about
guidance of the consumer from the brand
point of view view?
>> Yeah, I mean I think when we're looking
at building business for tomorrow and
for tomorrow's audience, you can't use
yesterday's strategy. And so you want to
make sure that you're constantly ahead
of the insights and what's going on with
consumers. And so we did focus on that
in consumer package goods. But now when
I'm sitting in a media industry where we
are that change and we are that rapid
change now it's even more important on
how do you retain the understanding and
the vision and more about the fact that
I feel like my role today is so much
long lead looking there is plenty of
work to do to today tomorrow over the
next hour but I think where
transformational change has come over
the past couple of years with us and
this role is really looking so far ahead
head and making sure that you're
preparing the teams and building out
that vision of where we're trying to go.
>> All right. So, let's talk about that.
So, you are, as I said, you're the CMO
of NBC Universal television and
streaming. Um, you're leading brand
strategy, integrated marketing, media,
and consumer engagement for all NBC
Universal entertainment content and
sports, which includes NBC, Peacock,
Bravo, and NBC Sports. Talk a little bit
about what that means because, you know,
I interview CMOS all the time. um
largely they are CMOs of not just
consumer goods companies certainly B2B
companies as well but you know there's
like a there's a there's a brand story
they're not media companies although I
would argue that every brand is becoming
a media property and vice versa you know
by the way every brand is becoming an
entertainment company it feels like
there's just so much of a mashup
happening um but all that being said you
know what what is it like to to walk in
your shoes what is a day in a life look
like for you and where is your mind
where is your head space? Um, and where
do you think it might differ from a CMO
who is a much more sort of brandside uh
traditional CMO perspective?
>> Yeah, great question. I think a day in
my life and why I love this job so much
is no two days are the same. I never
walk in and am doing the same thing that
I was doing the day or the week prior.
And that's part of the nature of media
and the media business and the fact that
we are also a consumer brand, but we are
a media company. Um, and so it's about
building and maintaining very strong
distinct brands as you mentioned NBC,
Peacock, Bravo, NBC Sports, and driving
the audience growth across all of our
platforms. you know, turning our biggest
moments into year-round franchises and
really ensuring that we're translating
brand impact into real business
outcomes. But where I get the most
excited is I have amazing teams that
work on the individual brands. I like
the integrated growth part of it and
bringing the brands together and
thinking about a consumer journey
between the brands or among the brands
because that is really where the growth
comes in our business is when we are
building with the reach and the scale
that we have. We're driving engagement
and participation but we're translating
it into life on fandom.
>> Yeah. But how important is it from a
consumer perspective for them to be able
to know like what do you want the
consumers to to hook into? Do you want
them to really sort of um have a lot of
um love and affinity for NBC Universal?
Do you want to have them have love and
affinity for Bravo or Peacock or NBC? Or
do you want them to have that sort of
connection at the show level? Right?
Because there's so many different levels
of of brands, frankly, in in your house
of brands that consumers
you know, are obviously kind of
gravitating to and choosing.
>> Yes. The answer is a little bit of both,
right? Because we want to do an
excellent job of branding the shows so
that there is that connection between a
summerhouse and Bravo or The Voice and
NBC, etc. But I think when we think
about building with consumers, a lot of
it comes down to the brand salience and
making sure that you're top of mind.
When someone has time and they're going
to go stream something or watch on their
phone or sit on their couch and watch, I
want to make sure whether it's NBC,
Peacock, our sports properties or Bravo
that we are the highest brand salience
that we can possibly have in consumer's
minds so that we are then top of mind.
We want to be your if you're not sure
what you want, you might know what you
want. You want to go watch that show and
you're going to find it on other
platforms. But if you don't know and
it's more of a I wonder what I want
tonight, brand salience is probably the
most important thing that we can build
among the company to make sure that we
are that first choice or top of mind.
>> So there's a lot that probably supports
that brand salience. Obviously the
content, the quality of the content, you
know, because you just don't want to
fall into, frankly, the the the place of
commodity, you know, you want there to
be differentiation and it's a very
crowded space certainly on the streaming
side. So, you know, what are the
mechanisms you're doing to sort of
support that brand salience and how does
the content actually feed that and vice
versa?
>> Yep. I think at the core of brand
salience is storytelling and we invented
storytelling. We are Hollywood, right?
So, I think that's a key component. Make
sure that your storytelling and all of
your content and all of your touch
points. Um, co-creation is also
incredibly important. When you make your
brands and your content accessible to
consumers, they feel part of the story.
They are now part of the storytelling
with you. Um, but then it's about us. a
transformation that we made a couple of
years ago, starting with the Olympics
and then into SNL and most recently um
you know with Legendary February is
turning from campaigns into franchises
and and not singular campaigns but
trying to drive enterprise growth
moments and keeping franchises alive
even though the show might not be on. We
might not be in a season for instance,
but we're still working to keep that
franchise in the cultural conversation.
>> Okay. So, how do you do that? Because
you have built-ins superstar, you
celebrities, you have superstars, you
have athletes, you have all these
individuals, by the way, who also and
then their own right are are are brands,
if you will.
I mean, and they're at the ready. I mean
millions of other brands are trying to
figure out what's my creator strategy,
who should I be working with, who do I
need to, you know, um, develop
collaborative partnerships with in the
celebrity space, etc. You arguably have
them built in. So, so talk a little bit
about that.
>> I mean, probably one of the best
examples of building the franchise
strategy is what we did with the
Olympics going in a couple years out
from Paris. We, it was a challenging
moment to sort of sit back and as a
company realize that the Olympics were
losing relevance in the United States.
What was once that secret sauce of the
Olympics, the scarcity, right? The every
four years, it was that anticipation. In
today's environment, it meant, you know,
if you are out of sight, you're out of
mind. It's sort of the script flipped on
us. And admittedly, we did not go with
the script and where consumers are
going. And so, we had to do a complete
step change because we didn't have the
brand salience. We weren't in consumer's
minds. People were not thinking about
us. And so that was where we did in
every part of the company and all parts
and functions we changed and from
marketing's perspective we did turn it
on its head and and one of uh a few
things that we did one we did start
working more with creators but it wasn't
creators for the aspect of their reach
and reaching their audiences per se
because the Olympics was still
generating an enormous um as a reach
vehicle. It was about inviting them in
as storytellers, authentic storytellers
that were telling the Olympic story in a
different way to their audiences. The
way they viewed the Olympics, the way
they experienced the Olympics was one.
We also put a lot of effort not only
around connecting celebrities, but
connecting celebrities to athletes and
the Olympics because these athletes are
not known. They're training, you know,
most of their day. They're not
celebrities yet. they become celebrities
during the games. And so, not only did
we place celebrities with athletes so
that we could immediately, you know,
bring that recognition to life in our
advertising, but we built a plan for the
athletes themselves. We said, we're the
experts in brand building and social
media. Let's help them. And so we
started project 40 which actually goes
out to Olympians and parolympians and
helps them with their brand building,
their social media executions, their
video creation. Um and then we started
to eventize. That was probably the most
critical thing that we did is a year and
a half out um ahead of Paris. I'll never
forget our first piece of content was a
fun bait and switch with Paris Hilton
where she was like, "Oh, the other
Paris." You know, we had her doing an
advertisement about Paris coming up and
having the franchise ability of the
Olympics, putting it in the cultural
conversation more frequently outside of
the games is what then led to people
being so excited and ready to go right
when the opening ceremonies came. Yeah,
I love that. It's all about timing. It's
strategy. It's being much more
thoughtful and intentional about sort of
the roll out and and how you get that
story out there and keep that story
present in people's minds. Agencies, you
work with any outside agencies? Very
few. Uh we are a media company, so we do
a lot internally. I have teams
internally that again are very connected
to the brands. Um but here and there we
will work outside in in various forms
and fashions. Yes.
>> Okay. So, let's talk about your you
alluded to it, but what kind of a
marketing organization do you have
lading up to you?
>> Yep. So, um over time um I've had the um
they give me the opportunity sort of
bring different groups together over my
11 years at the company. So, I started
at sports and then um our broadcast and
cable entertainment groups were added
and then I took over something called
the NBC Universal Marketing Council
which that was then added and then about
a year or so ago uh streaming with
Peacock was added into marketing. And so
what I've tried to do is really create
centers of excellence within the
organization. Um, I want to make sure
that we're building really strong teams
and strong teams that have diversity of
thought so that they can work across
different brands and different
businesses. And so we have a strategy
team. Uh, we have a media team that
handles all of our owned media because
we are very fortunate to have a ton of
our own assets that we get to use as
well as our paid media. And then we have
our consumer marketing teams and then
creative um, teams. And then we kind of
finish it out with the team that handles
a lot of the NBC marketing council
symphony and integrated growth. So
really over time have honed the center
of excellence um format and sort of way
of working and I think it's driven a lot
of great yes efficiency for the company
and effectiveness but also um really
good skill sets and making sure that
people are very deep within their areas
of expertise and can really um do
incredible work. Yeah. No, for sure. And
I want to come back to that uh in a
minute because I think the organ and
talent issue is is a big one. Just to
say, you obviously are marketing to
consumers and you're also marketing to
other businesses. So, you're very much a
BTOC and B2B uh marketer, if you will. I
mean, you are also working to
entice brands to come and um and
advertise.
>> Sure. I mean all of our sits in that
sits in sort of probably the ad sales
organization and them sort of bringing
it in. I think what we're trying to
build is um the right opportunities, the
right ecosystem, the right environment,
but also what we also do on the
marketing side is we'll try to do things
in ways where then we demonstrate to
sales this can now be something where we
can bring a partner in. Look at what we
were able to do with that content. look
at what we were able to do with that um
programming or that idea. So then it
opens up doors where we can go get those
partnerships and those those sponsors.
>> Yeah. So the the marketing is the
product and the product is the
marketing.
>> Yeah.
>> And that all is within your agreement. I
mean you just have to make sure that
everything you're possibly doing and
putting out in the world is as high
quality on point and sort of meeting
your objectives at a high level.
obviously to entice consumers, attract
them, have them be, you know, uh uh get
their engagement, get their preference
um and that is what's building the brand
and brands of of of the company. So
yeah, super super interesting. Now on
that point, let's talk about you talked
about the organization, you mentioned
sort of the framework between the BTOC
concepts or elements that you're
overseeing and the B2B sort of how that
feeds B2B efforts, if you will. Um what
experience or skills do you need to have
in a house right now? You know, how are
you continually looking at your team or
teams? Do you want folks for example
like you who had gone to a PepsiCo or
you know have sort of that mosaic of
experience that then they bring to bear
in an environment like this which listen
it's very different. It's very nuanced.
It's very multi-layered. So that takes a
unique kind of skill set but also a
unique kind of adaptability I would
imagine.
>> No, you're exactly right and I think
that our teams within marketing we do
serve as an integrated growth engine
across the enterprise and so that is
another challenge is coming into this
organization knowing the entirety of the
business understanding all the different
areas and and pieces that you're going
to work with. Um, so you want to have
someone who probably has that capacity,
who has that ability to really shift and
do different things at different times.
Yes, we have specialists. We have people
that are very spa um, brand specific
because you want that. You want them to
bring the brand forward. But yes, I'm a
big fan of people with varying
experiences, different backgrounds
because I think it leads to new ideas.
And what we what we're doing today as
marketers isn't what we were doing even
five years ago. It's changed so much.
And so people with curiosity and
adaptability and the willingness to
learn when you think about areas that
we're getting into today is today as
marketer marketers last couple years you
know into place like AI especially these
are not things that we learned you know
a decade or two ago. So we have to
constantly be learning. we have to
constantly be curious um and teaching
ourselves or finding the tools to be
taught.
>> Yeah. I mean I you know we we just are
coming off of our marketing vanguard
summit. We do that every year in Chicago
and I mean there were just there was so
much that came out of that. But one
thing was that you know I mean there was
a very senior global CMO who said you
know I've been doing this for decades
and yet I feel like I'm brand new to the
profession and to the practice. That's a
very um humbling
feeling, you know, especially as you we
go back to this concept of thinking
about, you know, built my career and and
and um I don't know, I mean, for for you
personally, where are you going to, you
know, um or how are you thinking about
what you need to be doing almost for
yourself on the side to make sure that
you're continually at least staying
asking the right questions? I'm going to
say that because nobody can be fully
completely up to speed on everything,
but at least you can either be asking
the right questions or putting yourself
in the right rooms or sort of exploring
the right things to keep you at least
closely ab breast of all the changes
that are happening especially visi
>> I think two things that have always
enlisted if it's an area where I don't
have an expertise but we need to get
into it I will surround my people myself
with people that have that expertise
right and learn from them, ask them
questions, make sure that I'm, you know,
bringing in the people that might have
it. For something like AI, it is new to
all of us in from a marketing
perspective over the last couple of
years and getting into it in the
consumer lens. And so for me, I I am a
visual learner. I'm a tactile learner. I
want to see it. I want to feel it. I
want to try it myself versus just be
reading about it. So to your point, I
ask questions. I listen, but also I try
to put myself in a position where I have
to work through the issue, work through
the program, work through the problem.
And I did that back uh two and a half
years ago in Paris Olympics coming up
with an AI agent to help provide
frictionless discovery of um you know,
Olympic content. We have 7,000 hours of
content. People often find it hard to
find what you're looking for quickly.
You just want to watch this. And so
finding that generative AI agent, the
most beneficial thing I did was I put
myself into that working team and I
asked questions and I learned and it was
um it was an incredible experience and
that's the type of thing that I have to
continue to do for everything new that
comes out. You have to make space for it
and you have to make time for it.
>> Yeah, totally. No, there's no doubt
about that. Um so when I asked you the
question AI friend or foe, how would you
answer that? AI friend, AI supporter.
I've been fascinated to watch the
adoption curves when you just place them
against things like phones, laptops,
iPads, you know, those curves are
relatively simil similar. And then you
look at AI and it's a complete spike on
that adoption and how quickly. But I
think with that adoption and
commoditization,
vision and creative storytelling are now
going to become more premium and the
human connection and the live experience
are going to matter more. And so I'm a
friend because I think it's helping us
do things faster. It's helping us get
places faster. But at the end of the
day, we still in our position, in our
roles, we are still critical to people.
They want those connections and those
experiences and those aren't going to
come through AI. They're going to come
through humans.
>> Well, that's 100% right and I'm hearing
a lot of that and I'm hearing that this
whole pendulum swing around performance
and brand um is just very much coming
back to brand as a differentiator. Um
and by the way, a true truly human
developed brand. You know, are you do
you agree with that statement? How are
you seeing it from from your vantage
point? How does that manifest for a
media company in particular? I'm seeing
it and I do believe in it. When you just
look at um take the NBC brand and we're
celebrating our hundth year, but it's
it's what people remember when you show
them a piece of content around NBC and
our celebration. It's those verbal or
visual cues from those shows because
they were there. It was part of an
emotional connection. It was a moment
for them, right? And AI is not going to
provide that to us. It's those are the
types of humanity where you remember you
were with people. You remember you were
with family. Um and so those shared
experiences
are what's really going to drive going
forward. I love the efficiency. I love
uh how much speed I can get out of AI
and even ideiation spark inspiration
but it will not match the opportunity
around um being able to tell stories and
connect with people in a human fashion.
>> And that is a great segue into sports
because look I mean there's just so so
few things that people can truly connect
with now than sports. I mean it it and
it obviously has been gaining traction.
People have always loved sports, but
it's at a whole different level now. And
so every brand out there is trying to
figure out, well, what's my sports
marketing angle? What's and it's not,
you know, and obviously there's a lot of
talk around it's sports marketing can't
just be this side thing that brands sort
of dabble in or think about and I mean
it has to be the thing, you know. What's
your take on that? you know what how do
you a what's your opinion of that
as Jenny you know first and foremost
separately from from the way the
company's thinking about it and then
also like what gets you excited about
what's possible for brands that maybe
they're not even thinking about visav
the opportunities in sports
>> yep I mean at the core of sports is live
>> totally
>> and it's the more powerful and important
than ever before because live events are
urgent, right? Anything else that isn't
live, you're you're not necessarily
going to have that inertia and that
urgency, but it's all the things you're
looking for as a brand when you're when
you want to sell something or connect
with consumers. You're looking for
urgency. You're looking for attention.
You're looking for community and you're
looking for connection. And so that is
what live sports is doing day in and day
out. And if you miss the moment, you
miss the memory. And no one wants to
miss the moment. So that's why they come
live and in particular for the games and
sport for for the sporting events. What
I want marketers to learn is don't just
take advantage of that moment. It's not
just that moment. Plan for the pre, the
during, and the post. And more
importantly, think about how you can
build more business around it. We had
legendary February, which reached
heights that I don't even think I
imagined it would reach. It was
absolutely spectacular. But this
so legendary February um about two years
ago we were walking into thinking
through 2026 and again this goes to the
idea around consistently thinking about
long-term vision and and planning but we
had Super Bowl and it was on our network
NBC and Peacock and then we had the
Winter Olympics from Milan and then we
had our first NBA All-Star weekend as
part of our new NBA deal. So those three
events were happening within about a two
and a half week time period. Now alone
they were spectacular. We could have
market bid them just as look there are
these three events and they're
incredible and we would have done
awesome as a company. But we went back
and we said there's more here and
there's an opportunity here. And so it
was an opportunity to take three
distinct and separate events and build a
single unified cultural moment and one
audience journey which was even more
important versus those events competing
with each other. We made sure that we
built the full audience journey. But the
statistic kind of going back to don't
just focus on the live moment and that
sporting event that I think we're most
proud of because it was incredibly
intentional. We had more consumption of
entertainment programming on Peacock
during Legendary February than we did of
sports
because we were intentional about you
came through the front door with for the
sporting event, but then we introduced
you to all of these amazing rooms in our
house that you got to go and experience.
And they were very different rooms and
there were a lot of rooms you could find
for anyone because it was such a broad
front door with those three events. But
we had something for everyone. And so we
took advantage of le legendary February
before, during, and even after. It was
the on-ramp, during, and then even the
off-ramp truly making a
enterprise, you know, sort of time
period for the company, growth, and
numbers that were really spectacular.
and you're creating sort of a moment, a
net new moment, if you will, because
sometimes it's all about the packaging
and it's all about thinking about the
assets that you have and and putting
them in a in a in a in a a much more
sort of impactful package. That simple
like aligned narrative that was
repeatable that had a shared scorecard.
The impact of that was immeasurable, not
just internally to employees, but it was
spectacular. It was great for our ad
sales partners to go out with it. It was
great for our business to the consumers
to be facing them and talking about it.
When I started to see and hear consumers
talking about legendary February as
their own that that's when you realize
sometimes as a marketer you have to go
back and say that simple repeatable
framework it works. Last few quick
questions. This is sort of my yin and
yang question. What's the hardest thing
that's keeping you up at night right now
that that uh cause gives you pause? And
what's the thing that gets you so so
excited when you wake up in the morning?
>> It might be the same thing. Time. Uh I
think we we still have 24 hours in the
day, but yet there's endless amount
every single day um of things that
people wake up and can do with their
time. And so that becomes a challenge
and that keeps me up at night of how do
you continue to gain share? How do you
continue to get people's time? But the
flip of the coin is it excites me and
excites the entire team to solve that.
How do you figure out how to get more of
people's time and attention?
>> What would your team say about you as a
leader?
>> Oh boy. I I think they would say I have
a transformational mindset. I'm someone
who
develops and articulates a vision, but
it's a vision that empowers people to
achieve it in their own way. And
finally, who's next? Who's somebody that
I should have on the podcast? And this
can be a CMO that you know really well,
uh, or it's somebody that you don't
know, but you admire them from afar.
>> So, admire a ton of people. And you've
had such extraordinary, uh, CMOs on the
podcast thus far. And I know he was on a
panel, but I would think that having
John Gizelman on um from Xfinity for a
full podcast, you know, I've had the
pleasure over the last year of working
pretty closely with John and how he
thinks about the consumer journey and
all of the aspects that go into their
business and growth. He is um it's
pretty awesome to watch and he has a
really spectacular mind. I think he
would be a great conversation.
>> Excellent. Well, John, if you're
listening, I'm going to reach out at
Jenny's request or suggestion. And in
the meantime, Jenny, thank you so much.
This has really been a pleasure. Um I
look forward to the next time we can
chat hopefully in person. Uh and in the
meantime, thank you so much.
>> Thanks for having me. And we'd love to
talk to your daughter if she wants to
talk sports in the industry. Our doors
are open and would love to host her. Say
no more. I will follow up on that 100%
and she'll be listening. So, thank you
so much, Jenny.
>> Thank you for listening to Marketing
Vanguard, part of the AdWeek Podcast
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