Video summary
Architecture, Engineering, and Construction (AEC) teams currently face significant hurdles driven by two critical leadership gaps: a deep-seated resistance to innovation due to industry risk aversion and safety concerns, alongside a severe "brain drain" where senior talent departs before transferring essential knowledge. To overcome these challenges, firms must shift away from a harsh "sink or swim" culture toward an environment that balances achieving mission goals with the intentional development of people at every level. This approach is vital for building resilience in high-pressure settings by normalizing failure as a necessary component of growth through practices like micro-dosing risk and establishing structured daily routines to manage stress effectively.
Furthermore, leaders can create valuable time margins by leveraging tools such as artificial intelligence to handle administrative tasks, allowing teams to focus on strategic priorities rather than being bogged down by inefficiency. Effective leadership development requires training that is intentionally aligned with both business outcomes like growth and margin improvement, as well as individual career trajectories. By fostering a symbiotic relationship where the expansion of the company simultaneously cultivates its people into future leaders, organizations can ensure continuity and prevent knowledge loss when experienced professionals move on or retire.
The discussion highlights that addressing these gaps is essential for helping AEC professionals evolve their management skills in an increasingly complex industry landscape. Rather than viewing innovation as a threat to public safety or stability, successful firms will learn to integrate new technologies while maintaining rigorous standards through calculated risk-taking and supportive leadership structures. This holistic view ensures that the organization remains competitive without sacrificing its core values of safety and quality.
Ultimately, bridging these leadership gaps requires a commitment from executives to invest in their teams' personal growth alongside corporate expansion. By creating an environment where failure is treated as learning data and administrative burdens are reduced through modern tools, AEC firms can retain top talent and prepare the next generation for future challenges. The conversation concludes with an invitation for viewers to engage further with this content series, encouraging them to subscribe for ongoing resources designed to enhance leadership capabilities within the construction sector before moving forward into upcoming discussions on similar topics.
Read the full video transcript
BJ, when you look at leadership across
engineering [music] and construction
teams today, what are some of the common
gaps that you're seeing in leadership in
our industry?
>> The ability to adapt and innovate,
whether that's AI or other technology.
Every time you introduce another thing
to folks that are trying to execute a
project, even though it it could be
[music] the best new whisbang thing, I
feel like our industry is very resistant
[music] to change. I used to joke that
AEC was archaic, expensive, and
cumbersome. It's archaic because you're
not changing the math problems of
engineering equations. that they are.
>> What are the biggest [music] leadership
gaps holding architecture, engineering,
and construction teams back today?
[music] And why do so many firms
struggle to address them even when the
challenges are clear? In an industry
built on precision and performance,
leadership is often the difference
[music] between projects that simply get
delivered and those that are truly
successful. In today's episode, I'm
joined by BJ Kramer, president and CEO
[music] of MCFA and the host of
Leadership Blueprints. He's a West Point
graduate, a combat veteran, and founder
of the Friendly Strife Foundation. BJ
always brings such a [music] unique
perspective on leadership shaped by his
military experience, and his experience
in the [music] AEC world. And we're
going to get into some stuff today that
is kind of next level leadership and how
to build leaders in your organization
and how to build your leadership
mindset.
>> [music]
>> Now, before we jump in with BJ, I do
want to tell you a little bit about
AECPM Connect, a series of in-person
events that we've created at EMI for AEC
project managers and the leaders who
develop them. If you want to stay
[music] on top of PM trends, elevate
your team, and deliver strong project
results. These fullday events are built
for [music] you, so you can learn more
at apmconnect.com.
I'm your host, Anthony Pasano, and this
is the AEC Leadership Podcast.
All right. Now, I'd like to welcome my
guest on to the show for today. BJ
Kramer is the president and CEO of MCFA
and the host of Leadership Blueprints.
BJ, welcome to the AEC Leadership
Podcast. Or maybe I should say welcome
back. How are you?
>> Good, good to be back, Anthony. Thanks
for uh thanks for the invitation.
>> Yeah, I'm excited to have BJ back. He's
been on the show before. um he's growing
a company, so he's kind of in leadership
mode, real time, if you will. Um he's
also a West Point graduate and combat
veteran. I always like to thank him for
his service to our country, which I'm
very grateful for. So, thank you for
that.
>> Appreciate it, brother.
>> Thank you.
>> And let's get started by having you tell
our listeners a little bit about
yourself, kind of where you're at in
your career today, and you know, how
your journey has evolved into a lot of
leadership in what you do. Take us
through your career in the give us the
cliff notes if you can. Yeah, it's um so
as you mentioned, West Point grad, I
graduated in 2004 during a time of
combat operations in Iraq. So, kind of
quickly uh saw the realities of war, but
off right out of right out of my first
operational assignment, went to grad
school, got a utilization assignment
with the core of engineers, and that
really opened up my career to the AEC
industry. So, hard for me to believe
that it's it's been almost a 20-year
career now in the AEC on both the public
side and the and the private side. So,
first project out of grad school, I was
like the third or fourth person on on
site. I grew into a resident engineer
position for a two two billion dollar
research and development campus that the
army was building. And that really
opened up the doors to everything I know
about the AEC today. and uh really set
the foundation for the company that
we're we're growing here at MCFA. Um
fast forward, I joined MCFA in 2012. Uh
I I bought the majority ownership in
2019 and we we've grown from about 15
employees back then to now 70 today very
intentionally and hopefully we get into
this around empowering a leadership
mindset at the project manager level. Uh
and we can get into what what that
means. Uh but to me it's about pulling
together all of the pieces that I think
it takes to lead in our industry which
is understanding the client and the
business development side of it
understanding the technical delivery
side of it having the business acumen
and then having the people leadership
skills because professional services we
you know whatever you want to call it we
end up selling people's time to to solve
problems um and hopefully create value.
And I think being able to teach, mentor,
coach, and develop other humans, other
professionals is key to continuing
growing our firm.
>> Yeah. And we talk a lot of the same
language in our day-to-day. So, I'm
excited to kind of talk shop here with
BJ about leadership in projects and and
beyond. And you know, one of the things
that kind of reminded me to kind of have
him on again is he puts out an awesome
kind of newsletter every Friday that I
really like and enjoy reading. And I'll
let him tell you about that at the end
of today. So maybe you could check it
out. But that's been, you know, really a
good reminder. He puts out really good
reminders every week about the
leadership journey, which I appreciate.
So BJ, let's let's start by talking a
little bit about your experience as a
West Point graduate and a combat veteran
and how that has kind of influenced the
way you lead teams in the AEC industry.
Tell us about the connection or how it's
helped you.
>> I It's funny. I I had a a classmate of
mine posted something about our plebe
year today on LinkedIn. So without
knowing it, you you are forced into this
leadership development ecosystem. And I
think
what West Point gets right and and when
you're there, you're talking about all
the things that they're getting wrong.
Um but what what they get very very
right the further away I get from there
is they do two things. They make you
think that everything that's going on in
your life is very very high stakes.
And it feels like that when you're 18,
19, 20 years old, like you can't get bad
grades. You have to do everything that
they're asking you to do. You're you're
you're you're
receiving all of this
new culture, new identity, new education
in this elite institution with a very
competitive pure group. And everything
feels high stakes. I got to get good
grades. I got to make it to PT. I got to
do good on my PT test. I've got to
understand all of my military knowledge.
I have to memorize my pleb. It's just an
overwhelming environment and it feels
like you cannot fail. Like I can't I
can't screw any of this up or I'll I'll
be out of here. But the truth is wrapped
around this intense culture is actually
a very safe place for you to fail.
Nobody wants you to drop out of there.
Nobody wants you to leave there. And
people do end up dropping out. People do
end up quitting that that aren't right.
And people do end up getting kicked out
for either uh drastic academic honor or
character violations. But it's actually
a safe place for you to fail because in
all of that high stress stuff, none of
it actually matters a lot. It's the
compounding effect that you are able to
slowly figure out how to balance a whole
bunch of demands on you and still figure
out how to perform. And it's the idea of
constantly going through hard things
that makes you capable of doing hard
things. So the further I get away from
it, the more I realize like, holy cow,
the you knew you were going to a
leadership development institution, uh,
but you didn't realize how much you were
being developed. compared to let's just
say our peer group. Um so the more I
connect with connect 20 years
postgraduation with my classmates, it's
unique to see how much we identify with
each other's pathways and how much we
appreciate how hard it was and what what
we had to go through. Uh because I do
think it it set us on a different
trajectory for a leadership development
uh career. So, let me go back to what
you asked though because I I think I
went on a tangent.
>> No, I mean that was helpful, but yeah,
tying it back to what you're doing
today, but it sounds like that's a big
piece of it.
>> I I think what it what so it prepares
you. You are you graduate and you're a
platoon leader in the United States
Army. What does being a platoon leader
mean? It means at 22 years old, I was
responsible to take 30 men ages 18 to 40
under my leadership into combat where
stakes are very real and it is not a
safe place to fail. Bad guys are trying
to hurt us and my job was to execute the
mission while doing my very best to
bring everybody home. So it prepared us
for that.
>> And
I think after that you realize two
things. One, you're never going to have
something this hard or this where the
stakes are this high again in your life.
And two, leadership is about taking care
of others.
Plain and simple. Can you accomplish the
mission while taking care of other
people? And I think my leadership
development journey has been about
balancing those two things in different
environments. I've been on boards. I've
been athletic coaches. I've been I'm a
father. I've been a project manager at
the at the project leadership level.
I've been a division, you know, business
unit leader. I'm the CEO of a company.
Everything is about can we accomplish
the goal and develop and bring people
with us while we do it. Yeah, I love
that because leadership is when someone
can simplify leadership down to a couple
of core things. I think that's very
valuable because it becomes this thing
where there's a million books on
leadership, a million videos you can
watch all day long. And I'm sure there's
a lot of good stuff in there, but at the
end of the day, like you're saying, you
got to keep it simple, right? Achieve
the mission, achieve your goal, and
develop and bring your people along in
the process, which I think is great. And
and to your your West Point experience,
I actually attended the leadership
program last year at West Point,
>> which was great. I really enjoyed it.
And what you said,
>> who did you go through it with?
>> There was several different generals
that I can't recall right now, but one
of the thing I do recall very vividly
was one of the I don't know if what
level he was, but from the Blackhawk
Down mission, who was actually there
spoke to us and took us through it. and
he shared some clips from the movie. But
but the point I took away, the reason I
went to it in the first place was
because
>> Colonel Steel,
>> I think that was
>> old guy.
>> I believe that that was him who was the
who visited with us.
>> Okay.
>> And um the reason I went to it in the
first place is exactly what you said is
that there really is no higher stakes
than that kind of leadership, right?
Like what you said, it's like it's live
or die. You got people that you're
responsible for their lives. And so my
thought process was that if you can
learn from people that have been in that
situation, that's got to be really
powerful, right? And some of the stuff
and some of the stories that they shared
were very powerful. But going back to
your experience at West Point, you know,
we spent about a week there and we
walked around campus and stuff and you
could really see how regimented the
cadetses were, right, in terms of
running together, dressed the same way,
go to flag football, set it up,
everybody breaks it down and and it
really makes sense to what you're saying
is that they're making you feel like
every single thing matters because when
you graduate and you get shipped out,
every single thing does matter. So
they're they're trying to replicate like
you know the fiercest of situations. Um
so I can only imagine like how much like
that can help you like you're saying now
when you're trying to achieve your goals
when you're trying to develop your
people you've got that experience behind
you. So I think that's awesome. So BJ
when you look at leadership across
engineering and construction teams today
what are some of the common gaps that
you're seeing in leadership in our
industry?
I think well let me start with the one
that feels like it's the most pervasive
and interface right now is the ability
to adapt and innovate whether whether
that's AI or other technology
every time you introduce another thing
to folks that are trying to execute a
project
even though it it could be the best new
whisbang thing I feel like our industry
is very resist resistant to change.
It's it it's a I used to joke that AEC
was archaic, expensive, and cumbersome.
It's archaic because I mean, you're not
changing the math problems of
engineering equations. They they are
what they are and they always will be.
And then second, we're risk averse
because most of our clients
um and most of and and even the
professional obligation is the public
safety. So now you want me to do
something better, smarter, faster and
trust it immediately. By nature, our
industry is not going to adopt it
quickly. And then it changes. By the
time we get bought into adopting it, it
changes and there's something new. So,
you know, I finally figure out how to
use chat GPT for the couple of things I
want to use and everybody's telling me
move to Grock or or Claude or, you know,
it it's just there's there's so much.
So, I would say one a leadership
challenge is how do you be innovative?
How do you adapt? How do you be nimble
to the things that will move our
industry forward while also being
compassionate to the professional body
of of people we have and their ability
to to digest change.
>> That's that's number one. Number two is
brain drain. I just got off the phone
with one of my most senior engineers and
I tell him all the time my biggest fear
is him him not just leaving the company
leaving the industry
>> because
he has so much knowledge
>> and I don't know if it's that I I don't
know I haven't put a lot of thought into
this I know that there was a point in
time where it was like when I was at the
core of engineers there's something like
80% of the core of engineers employee
base was elig uh retirement eligible.
>> Okay.
>> And they were just kind of because of
econ economic slips their instead of
retiring at 60 they retired at 68. They
stayed in grade longer. So they
continued to get all these leadership
lessons from where they were sitting.
But that next group might not have
gotten all of the experience that should
have naturally been passed down. So I
think that there is a level and I just
talked with Milo Reverso who's the
former CEO of of STV and he thinks that
one the amount of leadership we need in
our industry
does not exist because we are taking on
way more complex
uh and way bigger programs than we ever
had before. the and and I look back the
research and development $2 billion
research and development campus I was
building like at the time the number of
people that were like you have no idea
how lucky you are to be on such a huge
project at such a young age $2 billion
projects don't you know they only come
around once in a lifetime we've got
billion dollar programs going on you
know you can't you can't go a 100 miles
without running into a hundred billion
dollar construction construction
projects in in our region.
>> Um, and that's probably true across the
country between data centers and pharma
and you know, you name it.
>> There's a bridges and infrastructure and
you know, highway widenings. There's
just so much pro so much going on. But
the level of complexity of that, the
number of stakeholders in that, um the
number of internal and external
stakeholders,
the ability to communicate
and then you know in all of that stay on
top of technology that's supposed to be
trying to make us more efficient. It
It's a lot.
>> Yeah, it is a lot. It's a lot. And in
the AEC industry, skilled project
managers are the backbone of success.
EMI's AEC PM certification offers
tailored [music] training, ongoing
support, and exclusive access to premium
content that keeps your team sharp and
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That's aecm.com. [music]
That's why if we go back to what you
said a few minutes ago about the role of
a leader to achieve your goal and
develop your people in the process, I
feel like when you have kind of a
mission even statement like that, it can
make some of these things easier because
you can look at AI and say, "Okay, how
can we use AI but still do this?"
>> Right. Right. I mean that's a that's the
way I try to think of things like if we
have an overarching goal, you might
throw different variables into the
equation, but we still know where we
want to go. So
>> correct.
>> If AI is going to help us, which one's
going to help us? How can we learn it?
How can we start using it to make this
better? If it's not going to make it
better faster, then it's a waste, right?
Potentially. Like I'm not saying AI is a
waste, but I'm saying finding the right
thing that she helps you achieve
>> for for our mission. Exactly.
>> What is it? What is it we are trying to
accomplish?
>> Exactly.
>> What what problem are we trying to
solve?
>> Exactly. And so having that I think to
ground you is really important.
>> And I had a a really good conversation
recently with Kevin Haney who's the CEO
of Kier's Engineering and Design. And I
was asking him their philosophy on AI,
you know, 3,000 person AE firm growing,
acquiring companies. And his was very
good. He said, "Listen," he said, "There
are experts out there in AI." Like for
example, Bentley, right?
>> We're using their programs. They're
keeping up with AI. So if we're using
their programs, then we can let them
worry about the AI and we can do like
what we're doing type of thing, right?
which was also a great philosophy is
like you know getting the right people
to help you so that you're not bogged
down trying to learn a bunch of stuff
when you can focus on what you could
drive value with. So I think that's
important you know having that mission
like you said having a clear goal and I
think the other thing that you said is
true and that we just lack right now I
think leadership in this industry or
enough leadership because the programs
like Milo suggests I think he's right is
becoming so complex right there's so
many moving parts right now and
everything is moving so fast that
there's on leaders and project managers
there's just so much pressure put on
them and so many things that they're
juggling Which is why in my opinion
leadership development is just as
important as it's ever been because the
companies that have those leaders and to
your point about your team member the
leaders that are going to stay right and
grow in their organizations those are
going to be the companies that are
successful long term.
>> I I agree I and I I want to make this
point on leadership.
When you come out of the military,
there's not a soldier in the military
that doesn't think they're a leader.
>> Wow, that's powerful.
>> From the team leader who might be
responsible for one other or two other
people to the squad leader who has two
team leaders to the platoon leader that
has four squad leaders to the company
commander who has four platoon leaders
to the battalion commander that has
three to seven company commanders to the
brigade command.
every one of those levels. It's just a
higher echelon of leadership. But go
back to where I started. The team leader
who is a 20-year-old
E3, E4,
they're a leader.
>> Yeah.
>> So that's
that is something in a technical field
like engineering, uh, architecture,
construction, we we tend to think like
you're the doer and they're the leaders.
It's like no, no, no. We have to empower
a leadership mindset at every level. And
if we do that, then we will match career
pathways to the largest programs. And so
I I think that everybody listening to
this, whether you're a sole proprietor,
whether you're a junior employee or or a
CEO of Collars,
you have to empower a leadership mindset
into our industry.
>> Yep.
If if we're if we think that all we are
are technicians,
AI is coming for your job. I don't know
when there is going to be some some part
of our industry that is going to be
commoditized because large language
models and all of that is going to to
figure out how to commoditize what it
needs to commoditize. It it will never
be the risk manager, the risk mitigator,
the risk communicator, the stakeholder
engager, the the human account element
um that that a leader can be. So, I I
think it's it's good job security, it's
good business, uh, and it's just the
right thing to do is to start training
people on leadership.
>> Yeah. And I love what you said about the
example of the army because that's a
mindset, right? People know that they're
leaders be 20 years old, they could be
40 years old. that like it doesn't have
that mindset and once they have that
mindset the the opportunities are really
limitless at that point, right? That's
that's kind of the hardest part,
>> I believe. So,
>> so that that's a good example.
>> So, I want to talk to you a little bit
about resiliency. I'm sure it's
something that you've had you had to
deal with in your experience at West
Point and I'm sure in business. You
know, we live in this world today, we
just talked about the complexity of our
projects and basically what that means
is every project manager is going to
create a project plan that's not going
to go according to plan. We know that.
Yeah.
>> Because there's just too many variables
in today's industry. There's too many
changes. Things happen.
>> And so, you know, how can you build
resiliency within teams, within leaders,
in an organization so that your team can
perform through the ups and downs, which
we know we're going to go through in our
industry, really in in life in general.
So let's go back to my idea that West
Point despite all the stakes feeling
really really high it was a safe place
to fail. You cannot develop leaders if
they feel like any screw up is the end
of their career.
You have to micro dose risk at the
appropriate level. Which is why you have
to empower a leadership mindset at the
lowest level because there are things
that should feel really really high
stakes to my 20-year-old or my
23-year-old right out of engineering
that they do not want to screw up and
they feel like if they screw up it's
their the end of their career and their
leader needs to know
if they screw up it's it it's a rounding
error on the project. It's a it's
>> there's very little
>> there's very little true risk to the
organization or to the mission at that
level. So you have to micro dose risk
at the appropriate levels. And I think
that's the hardest thing that our
industry is not good at is this
combination of
our leadership development model is
actually a sink or swim model. It's like
well you either showed it to me or you
didn't. And sometimes that's true.
Sometimes that's like, oh, you got lucky
on the project that more things went
right than wrong and you were just in
the right seat and therefore you look
like you were really good at what you
were doing. It may not have been any
intentional leadership development
model. Anybody who grows up in an
organization, and the construction
industry is notorious for, you know,
kind of tough guy and bang my chest and,
you know, yell real loud and whoever's
the loudest is right and they're the
boss and that that kind of BS. If you
can't create an organization that
systematically reinforces the the things
that need to go right and the things
that people need to be aware of when it
comes to managing risk because I think
that's you know resilience is when
goes wrong how do we respond
>> right
>> and what you want people to do is just
like in war when goes wrong we
respond just how we were trained to
respond.
>> Yeah. preparation.
>> This is our job. Yeah.
>> Exactly how we were trained to respond.
>> If at the individual level
>> I say I have not been trained for this,
>> right?
>> And all I have are my people, my my
business people are yelling at me to not
lose money and my client is yelling at
me to don't screw it up and my subs are
yelling at me. I'm gonna have a very
hard time leading through that if I
don't feel like I have any safety net
around me or anybody that I'm on the
same team with. So, I think the
the short answer is you have to
introduce people to
the the appropriate level of risk so
that they slowly kind of get inoculated
with the incremental stress that comes
at each new level of responsibility.
When you run a million-dollar project,
you might have $100,000 of of tolerance
in in your risk. Um, in at 10 million,
it might be a million. Like, you're
managing a a higher band of of risk.
When you're a sole performer, like, did
I was I fully utilized this week? Was I
fully productive this week? And I think
that's a that's I may be rambling, but I
think it's really about how do you
slowly step up people's ability to to be
responsible and accountable for
everything that's going on.
>> Yeah. No, I think that's great. I think
that I think this is a very difficult
thing for leaders to do because on one
hand
you want someone to do great work and be
accountable for their work but at the
same time you don't want them to feel
like if they screw one little thing up
they're out of the company right because
so there's like a really fine line there
I think as a leader like you're saying
to maybe give them these micro doses of
feedback
>> right build their confidence also hold
them accountable when you need to and
have that healthy relationship where you
could say hey listen And we're all going
to make mistakes, right? We don't want
to make too many mistakes. We want to be
able to do things right and not make the
same mistake over and over, but we're
here to help you and guide you through
it, especially early on in your career.
So, I think developing that culture of
like feedback, which is what we try to
do at EMI.
>> Yeah.
>> And we normalize it. So, we're not only
giving you feedback when you mess up,
right? We're giving you feedback when
you do something right. We're giving you
feedback when you could do something
better. And that just makes people feel
like, oh, I'm in an atmosphere where I'm
going to grow and I'm going to get the
feedback. And sometimes it'll be good
and sometimes it won't, but I'm on the
right path here, so to speak.
>> I I don't know if we talked about this
before, but in the in the military, you
have afteraction review,
>> right? I learned
>> everything.
>> Did you?
>> Yeah. Yeah, they taught us that. Yeah.
>> There's two key parts to this. So, an
afteraction review after every mission,
training mission, real mission, uh, you
know, it could be it could be a a
one-hour education that you do an AR
with the instructor, like what went
right, what didn't,
>> right?
>> But in a real mission or or a training
mission, then the the the most important
thing is whoever's in charge takes the
rank off. And it's no rank. Yep.
>> It's just what went right, what went
wrong.
>> Y
>> it's not about blame. It's about getting
better. And let me go back to where we
started, which is like we're in a we're
in an industry where nobody wants to
ever be wrong. We're we have public
safety at at the core of what we're
doing. So, I have been around engineers.
I've been around accountants. I've been
around attorneys where it's like they
will never ever ever admit that they
were wrong because if they were wrong,
then they they really did something like
their entire career has been developing
them to no, don't say you were wrong.
You you did what you thought was best.
And and that's there's a lot of nuance
to this conversation, but like you have
to find a way to break that culture of
hey, we're we're a learning
organization. We're a developing
organization. And that's why I said like
there there are real stakes to decisions
that we make, but I have 70 employees
relying on me to make good decisions for
how we're growing this business and
where we're taking this business. It's
like those are 70 families that I I feel
a high level responsibility for. I also
remind them they individually have a
high level responsibility back to the
team to raise their hand if something
we're asking them to do doesn't make
sense or to ask for help or hey, I don't
know that I'm the smartest person on
this thing. Could I be connected with
somebody who's done this before?
It goes both ways, but leadership is
about making it an organizational norm
to be developing at all times.
>> Yeah, I love that. I think again having
some of those overarching ideas that you
can
teach people or set the mindset with is
very valuable for people because I think
leadership can become very overwhelming.
>> Yeah.
>> Which kind of is the next thing I wanted
to talk a little It was kind of this
connection between like mental health
and leadership effectiveness in these
high pressure environments. I mean, we
do a lot of custom like PM development
programs for companies and we interview
project managers
>> and what they say to us all the time is
there's nothing else I can take on here,
>> right?
>> Like I'm maxed out. Like they want us
like they want us to get better at this,
do better projects, do this. And they're
like we can't. We have like 30 projects.
And so, you know, I'm just wanted to get
your take on, you know, we're kind of
taxing people at this point with a lot
of complex projects. How can we ensure
that people are able to, you know, have
some space in their brains so that they
can do things, you know, have some
peace, have some mental health while
we're pushing them on complex projects
in leadership?
>> Yeah, this is a hard one. There's two
things that I think you can do. first is
when you're at that level of PM,
you are where the rubber meets the road
and your job is very hard. Like that's
that's the reality. You are in a
demanding career field and there's
there's a lot of demanding career
fields. So I I recognize because I've
been the PM feeling like there is no way
I can get all of the done that I
feel like I need to to be good at my
job.
So, you do have to triage a little bit
and you have to triage in whatever way
you
feel best. I was always trying to
renegotiate commitments and triage
commitments and triage emergencies based
on client personalities,
but the truth is like much of that is
about how you prepare yourself outside
of the office, right?
you know, are are your weekends
uh staying up till two o'clock in the
morning and and you know, kind of
burning it at both ends and wearing
yourself out or are you catching up on
sleep and kind of organizing your week
and I'll use getting to church? I know
that the weeks that I have a
rejuvenating
uh weekend, which may include grabbing
four hours in the office in between kids
sports games to feel like I caught up on
something.
Are you are you prioritizing that stuff
or are you making that somebody else's
problem or are you just accepting that
as a problem? So, I say routine is the
number one thing that you have to be
able to do. And I I'll actually send you
I've got this seven habits of highly
effective project leaders.
>> Oh, cool.
>> And routine to me is critical. You have
to have a weekly cadence. You have to
have a daily cadence. You have to have a
morning startup routine like when you
wake up and the miracle morning. I I
give it to everybody.
>> Yeah. I give that to everybody because I
think I am somebody that when stress
gets too high, I
do not handle it well.
>> Yeah.
>> I think I have a very high tolerance.
>> But when I once it's overloaded, it it
breaks you.
>> Yeah.
>> And then and then I'm combat
ineffective. Um so I am a very a very
big believer as soon as my life starts
feeling like overstressed, I go back to
routine. It's like did I did I do the
miracle morning? And the answer is like
no.
>> I had a bad week. I threw the miracle
morning out. I thought sleeping in 15
more minutes was better than reading for
10 minutes or whatever it is or you know
I didn't get my workout in. So to me
that's that's one piece of the problem
and that that is the extreme ownership
mindset. It's like what control the
controllables.
>> Yeah. And by the way just want to say
for listeners we did I actually
interviewed Hal Elrod on the podcast. So
I'll share that with the link for this
because it's a his miracle morning if
you're not familiar is a really great
process that you can use every morning
to get yourself going. It's like very
step through different things to do
reading working out etc. So I just want
to mention that but we'll link to that
because it is amazing. It's game it's
life changing.
>> I think everybody listening you should
you should try it for 30 days and see if
you're a better person for it.
>> Absolutely.
>> So that's that's the individual level
responsibility. The the flip side of
this is the industry. We have this
expectation of people to be I I build
projects when we when we put the level
of effort everybody uses 1920 hours for
an FTE or 40 hours a week.
When we know that the client demands are
around the clock because of technology
and because when I send the 77th email
of the day I feel like I did a little
bit more than the other guy.
we have there is this performance and
demand that goes on in our industry and
I don't know the answer to it is it is
it that we need to say you know what
every time I price a PM I'm actually
going to price 1.5 PMs because I know I
know that it's going to be more than one
person's job
>> right you need margin there
>> every time every time we price something
as 20 hours
person's like what do they think I am a
full-time consultant to them
>> and it's the problem with that is this
is where we get squeezed is businesses
are getting squeezed between client
expectations and employee health
>> right
>> and I don't know the answer to it I yeah
>> the the answer may be hey PMS keep
growing yourself so that you know
there's a saying in uh in the army.
There's a reason company command only
lasts two to three years because it is
that taxing on you.
>> Then you go and you might get a staff
job. You might get a educational uh
assignment and then before you go back
into command. So command in the military
I think is a lot like project
management, program management.
>> Yeah.
>> In in our industry, it's like you're
signing up for a very demanding period
of time,
>> right? You got to find ways to recover
before and after.
>> Yeah, I totally agree. I mean, a couple
things that I'll say, and I agree it's
hard to find answers to this, but number
one, I think what BJ talked about with
routine and what you do outside of work.
I think that's really important. A
couple years ago, I stopped, you know,
or at least minimize working on the
weekends and I got really involved with
my church. We have a men's group and now
these are friends. We hang out and it's
just a life-changing experience and it
kind of brings another dimension to
life, if you will, right? So, you know,
you have your family, you have work, you
need other social outlets. I think
that's really important and it can help
you
>> through stress and stuff like that. And
then I think the other thing maybe
>> is we talked a little bit about AI. You
know, this may be the opportunity where
AI can maybe help a leader to do things
that took 20 hours, take 15 hours or
take 17 hours in a week, right? And if
that picks you up 3 hours, that
potentially could help give you a little
bit more margin, a little bit more head
space because you're able to again use
AI to help you with some things,
especially administrative related
things. I think it can be very helpful.
So, there really is no right answer to
this. BJ's right. It's going to be one
of those jobs. We're talking about how
complex our projects are. So, project
management is going to be stressful in
ways for sure.
>> Yeah. But anything that you can find
either outside of work or inside work in
terms of tools and help, I think that
will at least make it easier for you.
Not easy, but easier than than what some
of you deal with. And hopefully that can
can be helpful for you.
>> Yeah.
>> All right, BJ. I got my final question
for you. For those kind of leaders in
the industry that are listening today
and they're thinking about leadership
development in their organization for
their teams, what can they do to ensure
that their leadership development
efforts are impactful and they will
transfer back to the job for their
leaders?
I I think you have to figure out what
what outcome are you looking for for the
business and what outcome are you
looking for for the individual and then
be very intentional about designing or
engaging a vendor to help you align
those two objectives. In mine it's I
want PMS
to be able to grow into business unit
leaders. I will not consider my I I I
look at the blueprint of my career and I
know that you know and not everybody
goes to West Point and had that
experience. Not everybody goes to combat
and had that experience. I I had a bunch
of these unique experiences and a bit of
an entrepreneurial spirit inside of me
that allowed me to take the path I did.
But I what I want to do is to normalize
that path for people. So, I'm always
trying to figure out how do I teach
people to do what I did, but
make it easier, safer, faster for them
to do it. I I I know how much risk I
took on. I know how much stress I took
on. I know how much stress I was
bringing home to my family. I don't want
people to have to do that, but I want to
show people pathways
to become business leaders inside of our
company and and inside of the architect
engineering industry. It the reason I
want to grow goes back to that idea that
like I don't want project managers to
feel like, oh my god, I've signed up to
be Cisphus and I'm going to roll the
project management uh rock up the hill
and at the end of the day it's just
going to roll back down on me and at the
end of the year it's going to roll back
down. I I want them to feel like, ah, I
got to the top of a hill. I let that one
go over. I got three guys coming behind
me that I'm going to cheer, and I'm
looking at the next hill in front of me
and figuring out which way I'm going to
take it. So to me first is make the
decision that you have to invest in some
sort of intentional training
and make sure that that investment is
aligned with some kind of outcomes and
and those outcomes should be both
business outcomes
um which you know it's going to increase
your reputation, it's going to increase
margin, it's going to increase growth
but it also has to be what's in it for
me, the project manager that's sitting
in on these trainings. Why am I coming
to this?
>> What why is this good for me? And I
think that that that is the it I say
unspoken, but it's my spoken contract to
our employees is that the growth of the
company and the growth of the individual
have to be a symbiotic relationship.
>> Yeah. I'm going to work hard to make our
company as good as it can be and to grow
it so that we grow opportunities for
you. My ask is that you work as hard as
you can be to stretch yourself to become
the professional you say you want to be.
And everybody's going to define their
own success differently.
My number one is I I will feel
successful when I've when I've put 10,
15, 20 other, you know, BJ Kramer
project managers into a a trajectory to
to be business unit leadersh.
>> That's great. Yeah, I love that. And I
what I like about that answer is that it
goes back to what you said earlier in
achieve the mission, build up my people,
right? the mission being what are the
business objectives of the program and
the people being what are the people
objectives of the program meaning how am
I going to you know build them up so
again it's very lined up with that
overarching kind of goal that you had in
the beginning which is why I think you
need to have some kind of mindset like
that that helps you make decisions right
whether training or any other decisions
and
>> you know one thing that you reminded me
of and I'll just wrap up with this is I
I interviewed a guy once who talking
about leadership and he he let a he let
a missionary uh trip to another country
to help build a church. Their goal was
to build this church. And he had like
maybe 40 50 men there that were
volunteering in this mission trip and
they were building up the church. And he
said he had like this kind of like
epiphany when he was there that he
wasn't using the men to build the
church. He was using the church to build
the men.
>> Right. And that's like you reminded me
of that because what you were saying is
like
>> the programs are going to help us grow
the company, but they also have to grow
the people, right, that are through them
and allow them to have success at home
and success at work. And that's really
like a win-win kind of
>> relationship. So,
>> listen, lots of good stuff. I mean, BJ
and I could sit here and talk for 16
more hours. I don't think everyone wants
to listen to us for that long. But BJ,
before I let you go, tell people where
they can find you. And I I love your
newsletter. I don't know if there's a
way they can get it, but it's great. On
Friday,
>> we we will put it in on uh Thank you for
that. That the quick story there is
during co we couldn't I I started out
sending it to employees and then
somebody forwarded to a client. They
said, "Hey, can I get on your list?" And
then we started building this this list.
So, I appreciate it. The very first
quote was optimism is a force
multiplier. Uh colon pal.
>> That's great.
>> So, I will put a a link in the show
notes to to our Mailchimp, but So, it's
Leadership Blueprints, Leadership
Blueprints podcast. You can find me on
LinkedIn on and we're actually on
YouTube now. So, uh,
>> you're everywhere.
>> Despite the fact I have a face for
radio, we're on YouTube. [gasps]
>> Well, BJ, thank you so much for again
coming on the leadership podcast and
spending some time with us here. It's
always awesome talking with you about
leadership and uh I'm looking forward to
keeping the conversation going. I'm
going to be on BJ's podcast as well and
we're going to be sharing that online,
too. So, you'll see us in a couple
different conversations.
>> Awesome.
>> I hope you enjoyed my conversation with
BJ. If you did, please subscribe to our
channel here. We put out videos like
this on a regular basis to help AEC
professionals become [music] better
managers and leaders. I'll see you next
week.
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>> [music]