Website Content Managers Group August 2026

articles are um ready to or should be reviewed. Um so with the idea that you have, you know, dozens, hundreds, thousands of legal articles, um presumably you are not picking out of a hat. Um what are or hopefully you're not picking out of a hat. um if you have a strategy, some of us may not have defined it yet. Um to know uh what is what needs legal review, what might be out of date. Um so I'm um really interested to hear uh what people are currently doing um kind of how they feel like that's working um and we will go from there. So, let's start with introductions. I'm going to I'll do this the way I typically do it, which is I'll call on the order that I can see people in my own uh window, but I'll both um uh say um call on somebody and I'll say who's on deck. So, you're not like suddenly like, whoa, what just happened? Um so if you could introduce yourself and what organization you're with um and then um spend I don't know a minute or less um talking about um what you have in place if anything um to know how um articles know what articles might be ready for legal review. Um, I am going to start with Karen with a lease on deck. Hey everyone, Karen Heredia is my name. Uh, I work for Lawel New York. I'm the content manager and this is a very topical question because I I just went in-house. I've been working with Law Help for a couple years, but um, now with this kind of extra capacity, Thank you, Laura. Um, with this extra time and with an upcoming website redesign and things like that, um, my priority is to do a content audit of sorts. Um, a lot of the articles are now like 3 years old. Um, and so just generally, we know that there's a review need um, but don't really have much yet. like I'm kind of trying to build a system for review tracking and for deciding when something else comes up for review. So, I'm curious to hear what everyone else is doing. Um, I think right now we're it's still pretty basic of just relying on the year something was last updated and trying to prioritize and balancing with who's available to review and just existing resources. So, >> fantastic. Thank you, Karen. Uh, Elise. >> Hello everyone. So good to see familiar faces. My name is Elise Beckold. I saw Jay smile. He's a familiar face. Good to see you all. Um, I'm El Beckold. I am the project manager for Law Help Colorado at the Colorado Access to Justice Commission. And you probably heard me say at Nauseium last year like our forthcoming site. It launches in six weeks. So it really is forthcoming this time. like for reals. Um, and we've only pushed back the launch three times. So, a third time's a charm. I think it's going to happen in it is going to happen in six weeks. And, um, be prepared to be so impressed because my tracking system is a 20 column 108 row spreadsheet that um, I live in that I highly don't recommend as my tracking system right now of when to update articles. But the good news is they've all been updated in the last couple of months. So I am excited to learn from all of you and how you're tracking so I can implement it going forward for us when we are operating in something a little higher tech than a Google sheet. >> Fantastic. Thank you Elise. Uh oh sorry I didn't do an on deck. Um here I'll pick on somebody I know. Um Jay could you go next and um after that? Jay. >> Sure. Hi I'm Jay Collier. working with 603 Legal Aid in New Hampshire on a rebuild of their self-help website and um we're also looking at launching in the next month and a half or so which is very exciting. Um we're keeping track of content within the content management system. We have custom fields for um when material was reviewed um within the WordPress instance. Um and there are three ways that content review is triggered. One of them is simply the age when the last time it was reviewed. Secondly is when um subject experts say some things have changed. And the last one's kind of exciting. We're working with a company that is monitoring changes in laws, rules, and regulations within the state and prompting and looking at our content, aligning the content with the rules, and then sending us notifications when there's a change that affects um our content. And um um we have two content managers um who work with the subject experts directly. Fantastic. Thank you, Jay. Um we will be um uh as we often do after this and for um uh the few people who are new um listen for things that you'd like to hear more about um we're going to do just a little bit of a straw poll um and uh ask um one or two or three people to just share a little bit more about something they've mentioned on. And then Sarah's on deck. Hi, I'm Angel Wedell. I'm with Pisc. It's okay. >> I'll get it down. I swear. >> So used to it from everywhere. Don't even notice. Um I'm with Piscal Legal Services in North Carolina. Um we have actually not had much content as far as like articles or flyers or anything like that until the last maybe year or so. So we haven't even really started going back through and re-reviewing things. Um, I am actually in the middle of trying to pull together some kind of just basic spreadsheet so that we can plan on doing a a quarterly review of our entire website, including all the collateral that we have on there. Um, there's, like I said, there's not a lot compared to a lot of these other organizations. So, we can do it fairly easily every quarter. Um, but once we start continuing to add on more, um, I'm definitely interested in hearing how other people are handling that with if they have a limited capacity and limited staff to really look through, but that's what we're doing right now. >> Absolutely. Um, thank you Sarah with Martha on deck. >> Hi everyone. I'm Sarah Capville. I'm the legal education project coordinator at Montana Legal Services Association and I manage our law help site which is Montana Law Help. Um in terms of keeping track of and knowing when articles are ready to be updated, have a couple different processes. The first is a loose calendar system of trying to stay on top of those revisions and attorney review every one to two years. um it can be hard and everyone's kind of at capacity with their own cases. So, trying to keep on top of that is is definitely a challenge. Um, another thing is uh when the state legislature comes around, which is uh every other year in here in Montana, which is a bit of a blessing. Um and it's usually Jul or January through May. Um, and so we just kind of in terms of staff are just kind of keeping track of legislation that's moving through and how it might affect different practice areas. Um, and then our advocacy folks are doing that, too. So, it's kind of just a like keep an eye on this and then we might say, "Oh, this, you know, legislation impacts some of our um DB resources." And then we can kind of tailor those those updates. Um, and then the final is just that kind of subject matter expert review. So people who know what's going on nitty-gritty of I don't know consumer law and can say, "Oh, well, we need to update this resource because this very obscure change happened." Um, so kind of a mix of all three of those. >> Fantastic. Thank you, Sarah. Um, so Martha with Brea on deck. >> Sure. Well, I'm Martha Beard Duncan. Um, I'm managing attorney of Texas Law Help and uh, like Montana, the Texas legislature meets in oddnumbered years. So, our team tracks that during the session and every other summer of oddnumbered years are very, very busy between June 1st and September 1st because September 1st is when laws take effect. But we have other methods too. Um, first on the front end, any piece of content you will see a last legal review date and a last edited date. So we communicate with the public that way. Um, our CMS is Drupal and each piece of content has an expiration date. So we track it that way. We are also in the middle of implementing legal aid content intelligence or Lacy which will alert us by email whenever an article or guides source changes whether it's a statute, regulation, a case, uh, websites, etc. um another legal aid in Texas developed it as part of a TIG grant and we subcontracted on that and so we have volunteers and contractors right now annotating every piece of content so that the system will be perfectly in place. We also have a Microsoft planner board that is supposed to be tied to each article's expiration date in the back end. And because we're a Microsoft SharePoint teams shop, that's a good way to communicate internally about uh deadlines and what needs updating. >> Fantastic. Thank you, Martha. Uh Brea with Laura on deck. >> Uh you're muted me, Bria. >> Sorry. >> Sorry. Um Bria here late. um Grant's an innovation manager for Lakes Shore Legal Aid in Michigan. Um we have a small identity site. Thank god I don't know the responsibility of a giant knowledge base, but mad props to you all for working those um intense uh workflows. Um so we mostly have in uh the legal information is tied to like clinics that we have. So, we're able to um do annual review cycles of the dates, the legal information tied to um the service information kind of stuff. And it's a much it's a much smaller but man more manageable um uh review than like a giant legal u but so yeah and that's mostly through um some planner but mostly just through emails. >> Fantastic. Thank you so much Bria. Um Laura with Taylor on deck. >> Hi I'm Laura. I am the communications manager at the Legal Aid Society of Cleveland in Cleveland, Ohio. Um, we don't have a very robust system. Um, so I'm excited to learn from you all. Um, what I'm going to be doing is working with our we have an outside company that supports our website and I hope to work with them to kind of put together a um content analysis. Um and then ideally I would like to try and do um maybe what each quarter like a different subject area. So maybe in the first quarter I look at our housing resources and in the second quarter I look at our family law resources and you know something along those lines is the kind of model that I'm thinking about. Um but I don't have it in place yet. So again excited to learn from you all. Fantastic. Uh, Taylor with uh, last but not least, Jennifer on deck. >> Hi, I'm >> sorry, not last. Sorry. Go ahead. Taylor, >> I am I'm Taylor Engles. I am marketing and communications manager here at South Carolina Legal Services in South Carolina. Um, I am new. I started July 13th, so I'm still getting all like learning all the things, but I know the goal for our law help page is to kind of clean it up and organize it. Um, we don't I'm kind of like Laura, we don't really have like a robust like system. Um, so I'm kind of in the same area where I'm just happy to this is my first meeting so learn from you all and see what we can do to make it a better access for all of our viewers. So, yeah. >> Fantastic. Welcome, Teller. Great. >> Jennifer with Emily on deck. Sorry I missed you the first time, Emily. Jennifer, >> hi. Yeah. Um, I'm Jennifer Simmons. I'm with the North Carolina Equal Access to Justice. So, good to see you, Angel. I look forward to connecting sometime. Um, uh, we run we are in the early stages of legal content review. We are running a um self-help center based out of our uh out of Raleigh's weight uh courthouse. We also are running a statewide um legal hand hotline which is a place for callers or emails or texters to get uh legal information and resources not advice. So it's a stop gap between representation and nothing at all. And um we have I have created an air table database of all of the content um that's on that's available right now. It's definitely a little scattershot. We are um more using other folks resources than creating anything internally. And so I'm also in the process of uh doing things like coming today to develop a protocol for which resources are reliable and which resources need to be um volunteer reviewed. Um and then we've also got a short list of content that we need someone to create for us. We are um in the early stages makes it sound like there's something in the works but need to find time to plan to create and plan a volunteer project to recruit volunteers um to do the review and uh hopefully creation as well of some of the materials that we've identified that there's a real need for. >> Fantastic. Thank you, Jennifer. Um and not but last but not least, Emily. >> Uh thanks. Nice to see everyone. Uh my name's Emily. I'm with Wisconsin Law Help. Uh so WHL Law Wislaw.org. I just uh choked there. Um I'm the website content manager. Um up until now we we haven't really done a lot of review of content. The site is not super old. It's about it's been live I think about a year and a half. Um so up till now not too much review of existing content. But actually, coincidentally, just this week, we've um implemented Lacy, which Martha mentioned, to our um CMS. So, going forward, uh I've already started kind of adding um citations um links to statutes, those authorities, and we're planning on trying to keep those updated. I think the challenge will be adding that to the backlog of articles and also triaging and coordinating those updates when they come in, but we'll cross that bridge when we get there. >> Fantastic. Thank you so much, Emily. All right, I'm curious as to if you could give a little thought and enter into the chat. Um, what one or two things that someone has mentioned you'd love to hear a little more about? Um, so kind of some of the things that caught my ear. Um, so what the implementation of Lacy looks like. um what it looks like to work with consultants, which Jay is doing. Um what fields are in Alisa's magic 20 column spreadsheet that helps her to review. Um oh, this is a cool question. Yeah. So reflect a little bit. Uh so questions for your peers off also as Jennifer has put in here also. Um, uh, great thing. And if you see something that, uh, you're interested to hear more about, um, go ahead and star it or sorry, you can't start. I have to start it. Hard it. >> Help me understand because I don't know what lacy is. >> Yes, I'm sorry. Um, so Lacy is a it's a piece of functionality that will automatically email um it so it integrates with Drupal. It automatically emails if something that affects an article has been updated like um a law, a precedent, a but you need to tag or flag every single thing that you care about in regard to the article. So you basically say, all right, these three laws and these five precedents all affect this. So if any oh this article so if any of them are updated please email me so I see a lot of people not typing so people are just don't want to hear anything you know like you want to hear me recite the alphabet I so obviously we can uh and going to sessions that I do some discussion questions. Great. All right. So, I think there is definitely some interest in Lacy. Um so, I'm going to uh pick some other things potentially. Um but um Elise, if you could talk a little bit about what the um the process of implementing has looked like for you. Um and not so much I mean you could talk a little bit about the software but mostly interested I think mo mostly of interest to people will be the um uh kind of adding it to the backlog as Emily was saying. Um great. Um yes and then c and questions from Jay. Um great. Um and then we'll take after that we'll uh put some questions out to the group um that are here and before the end we will um uh break into small groups to discuss. Elise. So when you say that, do you mean like how we created the content we currently have or you know a little bit more about like our backlog of inheriting versus creating new? Do you mean delineating that or the actual process of refining it? >> Uh I am thinking and correct me if I'm wrong that you are in the process of putting in so putting Lacy against your current articles. Um, so to basically say uh if this law changes then it affects this law. Is that true? >> So we we we were happy to write a letter of support um for our Texas partners u to get uh for their lacy application. Um but we don't have it um currently and aren't working with it. >> Sorry. Uh either wrong person. It looks like Martha perhaps is that person. >> Okay. So specifically the process of implementing it that was the question. >> Yes. Yes. So what it looks like on the ground and how much work. Um >> yeah I'm happy to talk about that. Um, of course, originally we were one of the we were an early adopter, so we're sort of debugging as we go, as we're finding out yesterday today because we've had an outage. But, um, initially it wasn't necessarily meant to be built into the back end of Drupal, but that was part of our arrangement with Lonear Legal Aid is that we would develop that. So, our web developer partnered with Lonear to actually put it into the back end of Texas Law Help. What has been a ch a challenge about implementing it is that every piece of content and we have a lot of you know like 750 articles or so and not to mention you know probably about 150 guides. Each guide has components such as FAQs. So that gets us up to probably about a thousand individual things, maybe more because we have to include the forms as well. So we have had since the spring an army of volunteer law students going through articles that we've uh set aside and they are tagging it with the content uh actually the authorities. So they'll do the legal research and they will also then assign monitors based on who on our staff at Texas Law Help is in charge of a given content area. And so that is still ongoing. Um I think we've managed to get pretty far along. Uh this summer we've actually brought on some contractors as well to help us, you know, meet certain milestones. But it's it is a herculean task. I think it's going to be great once it is fully implemented, but I think the important thing I'd want people to know is that if you have a large uh knowledge base or if you're a larger older website like ours, you're going to need outside help because I know most nonprofits are like us and have small staffs. >> Yes, absolutely. Um and Jay had some specific questions about Lacy. Um one of which was the cost. Um ah and Jennifer I see your hand. Absolutely. Um I'll get to you in just a second or other questions. Um so um uh JS about cost um it is free to it's open source software which means it's free to acquire um not necessarily so someone is going to have to set it up though my understanding is the setup is not >> uh can you speak a little bit to the setup of the software Martha? Is it it's not very complicated as I understand? Yeah, >> I mean I mean our web developer and Lonear Legal Aid uh did the bulk of the implementation and you know we actually had we were subcontractors on the TIG grant so it was paid for in that sense and I'd have to look at the contract to I don't remember off the top of my head but you know that's all public record uh through LSC. So >> yeah, great. >> So we like we we plotted it out and just estimated you know the cost of you know paying the web developer and you know the cost of you know some staff time and uh contractors uh once it became apparent that we would need this outside help to get everything done. >> Yeah. >> Yes. So my own understanding from having looked at this for a different client was that >> um yes the >> certainly acquiring it is free uh implementing it is pretty negligible compared to a cost of a system but actually tagging um with the so Jay has um me called it the authorities for topic >> um or Jennifer's mentioned kind of the source of truth um for an article which is often multiple sources of truth. >> Yeah, it's m most of these are multiple sources of truth. So, you know, fortunately in Texas, I'm sure all states have this like our official statutes are all online. Uh we did have a hiccup when with Lacy this year because uh state legislature actually redesigned its website temporarily breaking Lacy. So, >> it is something to stay on top about and I know that long term the plan is to, you know, spin Lacy off and have, you know, some nonprofit in charge of maintaining it. So, >> absolutely. Um, Jennifer, did you have a question about Lacy? Yeah, I wanted to ask I mean I think this feels appropriate, but I wanted to ask Martha about the worksheet alluded to um where you know the process of doing the content tagging if that's okay to jump for to that Laura but the >> Oh yeah. um with law students. I think that seems like a really great source of labor, but I was curious if you could share anything about the supervision and like validation of their work or whether you were just able to rely on the law students and feel okay. >> I mean, for the most part, we don't have the bandwidth to do as much as we'd like. Um, you know, fortunately in Texas, a lot of the law schools have proono requirements and so, you know, they are able to satisfy those proono volunteer requirements through volunteering for us, which is helpful because, you know, if the law school is going to put its impromater on it, you know, that's a little pressure on them to give us good work product. And most of them are pretty good about keeping the lines of communication open. And you know if if we do spot checks which we try to do bandwidth permitting you know then we can always reach out to a law student say hey I think it's odd that you only picked one source for this but >> and part of it is just like a pressure from the law school too to do good work. >> Yeah and just as a followup to that were there any subject areas that you thought were too complex? That was one of the things as we started discussing using law students, we wondered if some areas were either more complex or more um like based on the experience of a practitioner as opposed to like black letter law. Um and I didn't know if that was a thought process at all. >> It really hasn't been too big of an issue because a lot of the content we've assigned them has been very much bread and butter uh everyday nuts and bolts types of things. Uh and the other thing is that we have allowed them to choose subject areas that they want to learn more about and a lot of the times there have been natural fits u you know such as someone clerked for family law firm and they'd be a good fit for family law or if they worked at a bank they'd be good for some of the consumer law content. So we try to match based on interest and expertise as well which helps. >> Thank you. >> Absolutely. We also have like contractors who are paid and for the most part those are either parallegals or practicing attorneys. So >> yeah, the reason why I asked those questions was at ITC we talked to Luigi um who said that the New Hampshire statutes weren't in a format that Lacy could use. So, we looked around and found a vendor um called QED42 that um ingested our content from the public side um rather than having to integrate with our CMS, which is WordPress um which we chose because of the lower cost. and they then um ingested state statutes and used AI to recommend to us what the irrelevant statutes were and then went through paragraph by paragraph and recommended text changes to realign. So it's not integrated. Um but um it prevented us from a staff of several um to have to manage um um subject experts or law school students um and the cost was thousands of dollars a year rather than a lot more that we um calculated for a larger system. So that's why I was curious. Um, thus far the >> annotations that they're bringing back are good. Um, but they haven't been fully truthd with our subject experts. So there's the caveat. >> Awesome. Thank you, Jack. >> Great. Any other questions or comments? Um so if people are interested in in integrating Lacy any questions about it or any uh tips from those who are think who have thought about it um as to what you should consider. >> Great. Um let's move to um Sarah. I know I flagged a question to you um and I don't I can't find what the question is. Do you know what question you're answering? >> Yes. I think it was, >> let me scroll up. Um, about non-original content that they automatically deem reliable to avoid review. Um, and if I'm understanding that correct, is that like outside sources and resources that provide information, so we're just linking it out or am I misunderstanding that? >> Yeah. Yeah, we are um pretty sure we're not going to be reviewing like the the um court systems forms for example. Nobody's going to look over those. But I was interested in thoughts about other ways we can kind of winnow down the list of content to have less to review. >> Yeah, they're almost evergreen things, you know, >> or someone else is responsible in the end for looking at it. Yeah, that's we do that depending on kind of the the practice area and the subject matter both in terms of the capacity of staff to review that material and just like have that knowledge. Um, off the top of my head, I think for example, some of our consumer resources around scams and fraud, we link to like the Federal Trade Commission to um local uh the Montana, oh gosh, what is it? Um, Department of Justice, Consumer Finance, those kinds of resources that we trust are also updating their information as as need be. um and maybe have a little more capacity because that's the only thing that they're focusing on um subject matter-wise. Um and then I think the other areas around like wills, estates, probate, that kind of stuff, we rely on Montana State University has a really great extension office with a number of incredible resources that are regularly reviewed and updated. So those are other ones that we just have made the decision to link out to. So I think it's it's more dependent on kind of both like staff capacity and knowledge base around those those areas and then finding resources Yeah. like you said that are either evergreen or that we know that they're going to be um updated. >> Absolutely. And actually there's a recording from uh uh last month where we talked about curating things. Um uh Karen, are you going to talk about Virginia? Um and No. Okay. So, uh but please >> I mean I can if you want. >> I was just going to talk a little bit about uh the possibility of different Let sorry, let me just say this and then you can then you can talk. Sorry. Um so, um Karen and I just recently worked on the launch of um Virginia.org um which is exciting. Um, and one of the things we did is as the articles, well, right after the articles were written, we asked the subject matter review to put a time frame as to when it should next be reviewed. Um, and so I don't think anything got a this should last forever. Um, but some of them were I think two or three years or something like that. Like we don't envision this really changing, but I guess somebody should look at it. Uh while other things I mean there was like um immigration um you know advice so well not advice um so immigration information um which yeah like maybe next month that should be reviewed I don't know actually what they did with that um Karen >> yeah for Virginia that I was less a part of that but that was part of the process for review um so that when an article is created just from the very start to define that expiration date or that next review date. Um, that's something that we don't currently have at Law Help New York, which is why like this whole conversation has been very interesting. Um, and Sarah, I was actually going to ask a followup to what you were mentioning. We do a lot of linkouts as well and try to find like those, you know, reliable sources and have content that way. Um, I was curious how you approach reviewing that as well because sometimes, uh, like we've been aiming to do, you know, a review every couple of years just to make sure we do yearly checks to make sure those URLs are still live. We because we experience kind of dead links a lot when we're linking out, but um, yeah. Do you have any other process for that? Yeah, I think in terms of that more administrative review, that's kind of as it comes up, ad hoc and scheduled. So, I just tell people like if you find a broken link, just tell me and I'll I'll fix it or we'll have someone fix it. Um, which I find to be the most beneficial cuz people when they see something broken want want it fixed. Um, and then when we do our reviews of all of our content in those subject matters, um, those external links are still on that list. So, we have whoever the reviewing attorney or your staff member look at them, but not as, you know, detailed or suggesting edits or changes as they might are our own resources. So, it's kind of a does this look good? Does it still look legitimate? um is the link actually working if it hadn't been flagged that way before. Um so we just kind of build it into the the review of our materials. Um and it just takes a little bit of pressure off when some of those resources are yeah more of that binary. Are they good or not? Cuz if they're not updated then we can't really do anything about them except take them off. >> Right. Fantastic. Anything else about uh this idea of um content that doesn't need to be reviewed? Gonna ask Jay if he could um very quickly so maybe in two three minutes talk about your so you mentioned custom fields uh in WordPress. uh can you just say what custom fields you're using um that uh apply to review and um how you use them and kind of a workflow? >> Yeah, one of the things I learned really early was that there was a lot of unstructured information about where material originally came from, who edited it, who reviewed it. um that was many years old, but it was still really relevant to know what the original sources were. So, the custom fields really are for um unstructured information that had been edited over time. Um and um it's probably similar to Drupal's custom fields. Um, and we export that um in in coming up with decisions about what older content was from sources that were less dependable um for the subject experts to review. >> Um, and when you say where they were from, uh, like what are potential sources there? So um prior to the current organization there were three others um that were involved both in the state and in the region and some of those um no longer were in existence but some of the people were still involved in some of the newer organizations. So um instead of having an authority list and and checkboxes it really much more of a narrative about um about the content itself. So you're kind of looking at uh the organization, the author, how old it is, and using that to make decisions kind of a little bit on an ad hoc basis as to what should be reviewed. >> It's just more information to have as um content manager is looking at a particular article and deciding what attention it needs. >> Absolutely. Great. Fantastic. All right. So, we're going to go into breakout rooms, um, which is a great opportunity just to talk about this in a little bit more and in particular to meet some of the other people who are thinking about like things. So, please don't uh decide that this is a great opportunity to duck out of the meeting. I mean, obviously, if you need to leave, you need to leave. Um, but this is honestly people's uh one of people's favorite parts of these. So, um, so as you move into breakouts, you're going to be in breakouts of about three to four people. Most of them are three, I think. Um, share obviously who you are again. Um, and then, um, talk a little bit about what maybe having heard this conversation, what your biggest challenge you think is. uh maybe refined by this conversation and maybe one thing that you think might help you. Um and certainly feel free to help each other or if you have better things to talk about, feel free to do that. Um fantastic. All right, you're going to go into breakout rooms for about 12 minutes. Um so I'll see you back here. Um, yeah, it's about 155. Great. Hello all. Welcome back from the groups. Uh sorry about that timing mishap. Um I uh did not check what the defaults were. Um fantastic. Um, by the way, um, I forgot before we left for groups to mention there's lots of interest in the chat about, um, the process of recruitingmemes, um, subject matter experts. Um, I, uh, actually pulled that out as a potential conversation topic all um, by itself. Um, so that could be, for instance, the topic for next month um, for us to talk about the different kinds of subject matter experts and how to recruit them. Um, fantastic. To close us out, I would love um to do maybe just a little bit of a popcorn of one thing that you um kind of got out of the session, one thing you're taking away. Um, anybody want to start us off and then pass it over to somebody else? I can just say really quickly as always with these meetings which I've come to really love um is that it's so nice just to hear reflected back like everyone like everyone experience or not everyone but like other people experiencing similar the similar challenges I'm very much work on my own on law help New York so like it's just nice like oh yeah the same kinds of challenges are coming up for other people um and I think just the the question around like just how to prioritize priory priorities and uh yeah, it's some of these like interesting conversations, but um as always, I leave with like just a few new ideas and things like that. So, thank you everyone. >> Fantastic. And who would you like to pass it to? >> Uh how about Jennifer? Uh, I am we I was getting ready to start this project where we were going to touch each piece of content and just have somebody give us a thumbs up, thumbs down, or edits. And I think I'm going to try to get buy in around having it be that plus uh citations at the same time in as many cases as possible. So, it's sort of shifted my toes in a way that's a little intimidating, but uh feels like long-term gain if I have if I can get support from other folks on staff. Uh how about Emily? Uh so, it was great to hear about Martha's experiences with Lacy since she's such an early adopter of the tool. Um so, fascinated to hear about that. I was also really interested to hear about how Jay is using AI uh in conjunction with the the WordPress site. So, thanks for that. >> I'll pass to Taylor. >> Um, I think it's just good to hear from a group of people that um are like Karen said, are dealing with the same issues. Um, just being new, it's good to get some insight on how people are managing their law help. um and just getting some insight on maybe what I could do on my end to help my team kind of clean up um some of the links and things on my end. So um I think attending these will be great for me from a learning aspect. So since this is my first meeting, I just thought it was great to meet everybody and just hear from different people and how they're managing this. So thank y'all for all your advice. Um, let's see. Next person. Um, Elise, I feel biased because I was in Karen and, uh, or in the group with Karen and Taylor as well, and they already said this, but um, just there's some sort of comfort in talking to folks who have the same struggle as you, even if you don't have a solution, per se. Um, and like many of you, I think I am, uh, we might be the kind of odd ones out sometimes in our role of what we do. in our organization and and that's not a bad thing because I'm sure we all have great colleagues too. Um, but it's nice to talk to folks who do this day in and day out and it's a a good space to brainstorm and I appreciate it. I'm very bad at following like the names and tracking things of who has spoken. Laura, could I get some support on who I could popcorn to? >> Absolutely. Let's go with Angela. >> Uh, yeah. I um just love hearing like this sort of spectrum of where everybody is as far as like how far along they've gotten in in a lot of these projects and having some ideas for um especially the ones that have a lot more stuff implemented already like where we could go to and get to at some point in the future. It's kind of inspiring. Um so that's very helpful and I will go to Jay. I'll say I'll say that the greatest um um benefit for my participating is that I'm not an attorney and so I'm supporting people who have far more knowledge and experience than I do. So I really appreciate hearing from everybody to help me up on the very steep learning curve. And um who else hasn't gone? Laura. >> Uh is the other Laura still here? Yes, Laura. >> Sure. Um, yeah, I work for a a legal aid organization, not a statewide legal help. Um, but I have a lot of these same kind of challenges and questions and like thinking about the content on our website and how we make it more accessible and um, more relevant and user friendly. Um, so I feel like I just learn something every time because website management is only like this much of my job and there's a lot that I want to do in that space. Um, so yes, it's inspiring and overwhelming. >> Absolutely. Um, Bria, uh, you are muted. What was the question? Sorry. >> Uh just uh one thing you're taking away. >> Um that probably that I really enjoy here like learning all the different aspects that people are um approaching complicated decisions from but our site is pro my uh domain is much smaller in comparison. So there's um um it's really exciting to hear what larger uh organizations are doing with more content and it'll be fun to see if they if they're adaptable to smaller areas, smaller sites. Perfect. Um sorry Jay, before you go note, uh there there is a question up there I was wondering if you had the answer to. It's the long one above all the attorney stuff. Uh, anybody not gone before we No. Okay. Is the answer to that? Abraa, I think the answer is no to your question, unfortunately. Um, >> okay. >> Anybody? Um, anybody not shared before we declare success? >> Um, yeah. I just it's always good to be in a room with people who do roughly the same thing that I do because it's it we're a small community but uh we learn a lot from each other and we're very collaborative very interested in Jay's AI use. I know that Atlanta is playing with AI Drupal and Lacy as well which might be relevant as a you know segue for those of us who use Drupal and I'm always happy to talk about our experience with Lacy. >> Fantastic. Uh, and it looked like Sarah. Um, maybe. >> Yeah, I'll just really quickly echo the camaraderie is always very appreciated. I feel that like isolation and like, oh, I'm the only one doing this and barely keeping my head afloat, but it feels really good to be among people doing the same. And I can't remember who said it, but I really like the idea of having two date stamps. One of when it's uh legal review and then one of editing. Um because I know I go in and we'll like update links or do little edits pretty often to articles, but then being able to track that versus like an attorney review uh otherwise. So I might try and find a way to implement that. Martha, was that you who did that? Thank you. Really, really great idea. >> Great tip. >> Um fantastic. Thank you all so much for your time and hope to see you next September on the third Thursday.