Video summary
The Town Services and Outreach Committee convened on September 17, 2026, to establish critical parameters for the upcoming Request for Proposals (RFP) regarding waste management services. The primary focus of the meeting was defining service levels for recycling and composting while balancing environmental goals with financial feasibility. Regarding recycling, the committee decided to include both single-stream and dual-stream options in the RFP, acknowledging that while dual-stream is a best practice for reducing contamination, the town currently utilizes single-stream methods. Consequently, they agreed to let vendors propose costs and solutions for different collection frequencies; weekly service would necessitate smaller 64-gallon carts, whereas bi-weekly pickup could accommodate larger 95-gallon bins. The committee expressed a preference for at least weekly recycling but remains open to bi-weekly schedules if vendors can demonstrate significant cost savings or environmental benefits.
In addition to recycling, the group addressed composting, yard waste, bulky items, and transfer station operations. The committee chose to exclude a proposed composition audit due to its high cost and minimal benefit for their community size, opting instead to retain revenue-sharing requirements as a best practice. For yard waste, they decided against eliminating the current seasonal pickup model but will offer expanded monthly or quarterly options in the RFP to encourage competitive pricing. Similarly, bulky waste collection will not be mandated as a universal service but will be offered as an optional opt-in program if vendors can provide it cost-effectively. A significant decision involved the transfer station; the committee clarified that it must not be used for regular residential trash or recycling disposal by residents, though it will remain accessible for specific items like hazardous materials, overflow trash paid for by general funds, and municipal waste from public areas.
The meeting concluded with administrative actions and plans for future discussions, including a unanimous vote to adjourn early to allow attendees time to reflect on the proceedings. The committee acknowledged receiving eight responses to a community survey regarding boards and committees, which will be shared shortly for review before being discussed alongside input from the RAAC in the next session. Upcoming priorities include continuing consultations with consultant Mimi Kaplan to finalize the RFP based on the decisions made, particularly concerning customer service models where internal handling of complaints is preferred over contractor reliance. The next scheduled meeting is set for October 1st to cover remaining topics such as curbside composting and outreach strategies, ensuring that the final proposal reflects a balanced approach between sustainability, resident needs, and fiscal responsibility.
Read the full video transcript
We're recording. Please go ahead.
>> Thank you.
So, good morning. It is Thursday,
September
17th and 2026. This is a regular meeting
of the town services and outreach
committee. Chapter 2 of the acts of 2025
extended through June 30, 2027 give
public bodies like this the ability to
hold meetings remotely. This meeting is
accessible in real time via Zoom and by
phone and is being recorded. I'm going
to begin first to make sure that
everyone on the committee and our guests
can be heard. I'm going to start with
Pam Rooney.
>> Yes.
>> U Jennifer Tob.
>> Yes.
>> Uh councelor Lord
>> present.
>> Okay. And councelor Churchill is absent
today. He has a family matter. We also
have uh Mimi Kaplan. Mimi, if you could
just check in.
>> Yep. Hello.
>> Thank you, Mimi. Um and uh Paul
Bachmann, our town manager, is present.
>> Good morning.
>> And Amber Kenna Martins, one of the
sponsors, is joining us today as a
panelist. Amber,
>> good morning.
>> And we also have Guilford Moing in the
background there who will be with us.
and of course as always our council
clerk Athena O'Keefe. Um
>> morning.
>> So we're going to begin. So if you take
a look at the agenda, we begin with
public comment in just a moment. Um
we're going to then turn to continue
discussion of the uh waste hauler
request for proposals, the decision
points which we had a good discussion
last time.
We have um one town manager appointment
that we will be reviewing and I will
give a very brief update on uh the RAAC
advisory committee survey of town boards
and committees. We have a couple of
minutes to approve um and this time the
chair actually um has them in front of
him which is good. Um and then we'll
talk about future agenda items. So
there's no plan change to the agenda. Um
I'm going to begin first with public
comment. Public comment is welcome on
matters within the jurisdiction of TSO.
Residents are welcome to express their
views for up to three minutes. When
recognized, please state your name and
where you live. Um, do we have anyone?
I have to open my own. I see one
attendee with her hand raised and
that is Darcy Dumont. So, Darcy, if you
would please unmute and speak for three
up to three minutes.
>> Okay. Hi. Um, good morning. My name is
Darcy Dumont. I live in district three
and I'm commenting on behalf of zero
waste Ammerst.
Um, this will be short. Zero ZWA has uh
previously commented on the RFP topics
on your agenda today. Uh, so please
refer to those comments that are um I
will send this to all of you and you
probably already have it. Um those
previous comments especially important
in Mimi Kaplan's document presented for
today's meeting are her additional
comments at the end um of the chart
around timing and process of
implementation.
CWA strongly urges both the adoption of
a bylaw
to provide a framework for the program
and clear board of health regulations to
provide more guidance for haulers around
the details.
I also want to thank counselors Ryan and
Tob for attending the D meeting on
residential curbside compost pickup. Um
and Mimi and Susan of course. Um, it was
exciting to hear how the state is
seriously discussing the implementation
of residential curbside compost pickup
and a ban on organics and the waist
stream. Um, so uh you I will send you
the rest of the the written comments
that we already submitted. Thank you.
>> Thank you, Darcy.
Um I see no other hands up and so um
that will end public comment.
I wanted to start for a moment um before
we turn to decision uh just Darcy
mentioned this in in her comments. Um a
number of us did attend the uh organic
subcommittee. I know Jennifer was there.
I was there. Um I believe um um
Mimi was there. Uh any particular
takeaways or thoughts from that? Um
Jennifer?
>> Well, yeah, just that we are getting
ahead of the curb. I mean, uh, all that
we are trying to accomplish with our our
proposed bylaw is what where the state
is working towards that where it will be
required at some point in the future
statewide for composting and um and they
will have actual benchmarks and st and
standards for you know how much of
organics has to be diverted from the
waist stream. But they did talk about
you know there they are very sensitive
to rolling this out in such a way that
the the public will there will be a lot
of education and it will be rolled out
gradually. So this isn't they were they
were very sensitive to how this would be
received by the public and and that this
was a huge change but it's a direction
that we we need to go in.
Mimi, I don't know if you had a chance
to attend or if you had any thoughts or
takeaways.
>> Yeah, unfortunately I had to leave
before they really got into the heart of
it for an appointment. So, they they do
record them and they do um it will be on
the website, so I'll watch it as soon as
it's available.
>> But no, that's fine. I just wondered if
you had a chance to to attend because it
was a long meeting. Um
>> Susan attended and I don't know if you
know this, she she had a conflict this
morning. She's going to jump on at 11,
but
>> Okay. All right. Okay.
>> Um I was struck and what I heard Pam,
please.
>> Sorry. If someone could share the link
to that recording, that would be very
helpful. Thank you.
>> All right.
I was struck by um kind of echoing what
Jennifer said that um they seem very
sensitive to what they're proposing. Um
and I at the very end I got language
like well it's clearly going to take
time.
um it's more uh setting expectations
um and be more of a form of guidance
than a compulsory mandate was the sense
I got at least initially and now maybe I
was misharing that near the end um but
clearly they're moving in this direction
there's no question it's definitely
going to take time um but it seems that
even when it's finally rolled out um I
got the impression and Mimi maybe this
is just me that it would be more in the
form of guidance and compliance
standards. There would really be a
tremendous amount of enforcement. Um,
and enforcement always is a challenge, I
think, for any of these programs. But,
and the other thing they mentioned some
kinds of machines. One of the the
commenters discussed devices that some
towns have that allow residents I don't
know if they're if they can access the
machines at a common place or whether
they help them buy them, but they can
take um uh you know food waste and
compress it and it uh then allows them
to dispose of it either on their own or
at a at a site. Um, but it it reduces uh
smell and anyway that was struck by I
don't we may want to look into that see
if that's even possible in in our
community. Um, but they seem the
commenter suggested they found some
success with that. Um, and while it does
allow people to dispose of it in their
trash, which is concerning, um, the
commenter pointed out that it also
reduces odor and it's perfectly allow
someone to put it. Um, so if you're, you
know, have weeks go by before you can
access your compost. Um, and they
mentioned a couple of names of these
kinds of machines. Are you familiar with
that sort of thing? And does it have
any, is there any reason to look further
into that? Um, that's the other thing I
just picked up other than the, you know,
they have lots of ways and you know this
better than anyone, um, to get funding.
Um, they talked a lot about various
funding um, mechanisms, etc. But did
that did are you familiar with these
kinds of devices that apparently you can
use to compress food waste and and then
later you can dispose of it.
>> I have not heard of that and I missed
that piece of it but I would be happy to
look more into it.
>> No, I mean it's I don't want to use up
your time but I can look into it as well
but I don't know if Jennifer was struck
by that. Um, I got the names of a couple
of the uh uh the the machines that they
they mentioned. Um, anyway, that those
are the takeaways I had and it was very
informative. Um, John Fischer is very
impressive. Um, he certainly seems to be
and his staff seem to be well on top of
things and they're taking a very uh
thorough and broad picture. So, that I'm
Thank you for letting us know about
that, Susan Wait. um thank you for
encouraging us to attend and we will
make the link available to other
committee members.
So I want to go now to the uh previous
discussion briefly just to review it and
then move on to our next um set of items
we need to discuss. And one of the
reasons I want to go back over our
previous discussion um Mimi is that we
did not have um access to your memo um
last time we met. And so, um, everyone
now has had a chance to read it. And I
felt there were a couple of, uh, things
in there that we either didn't get a
chance to talk about as much as I would
like. We could come back to them later,
I suppose. Um, and there also might have
been some further thoughts or questions
people had once they had a chance to
look over that part of the memo that
dealt with what we discussed last time.
Um, and so, uh, just by s by way of
review, um, we essentially, um, I think
there's general agreement on a 5-year
contract, though that is to be
determined. Um, then there was
evaluation criteria, and that's
something that, um, I thought it might
be worth a moment or two just to get
clarity on and also maybe further
discussion. Um the rubric that you will
use Mimi is a kind of st I mean Guilford
described and Guilford forgive me my
notes aren't as good as they should be
but I think I remember it highly
preferred preferred and not preferred
but anyway some kind of simple
three-step um uh ranking and we've not
really talked about ranking or priority
um in any specific way either the way it
will be presented in the RFP um and what
language would be used uh was one thing
that struck
Um and then you in your memo listed a
series of things where you know we
should establish some priorities. What's
most important, what's important, what's
less important. Um and using whatever
language we think we should. We agreed
last time that numbers really don't make
a lot of sense, but some kind of
prioritization.
And one thing that I struck me in
thinking about this and going back over
the discussion and looking at your memo
is I don't recall us talking about cost
savings to the consumer as like you know
one of the most important or is is it
something we're ranking as highly
important, highly preferred. Um and I'm
hoping today as we go through this and
maybe even as we review last time um we
talk a little bit about um that factor.
How important is that when we're
weighing things? Um cost savings versus
other desires, other desitter. Um so, uh
sustainability practices we did talk
about and we we agreed at least
initially for some kind of general
language, but that would be something
that would be and now my question to the
committee to Mimi. Um we're going to
call that highly preferred, preferred,
not preferred. what's the language we're
going to use and to what degree do we
have consensus on these categories or
can we get to consensus as to what uh
how we're going to rank them. So that
was the first thing I felt I wanted to
come back to last time. Um based on what
I read in your memo and based on our
discussion, any thoughts from my
colleagues or uh any thoughts from Mimi
about prioritization, ranking um and
particularly for me cost to consumer as
an example, but there are others.
Um, some of that language came from
Susan. Um, and it's too bad she's not
here because I'm sure she would want to
um, kind of explain that further.
Um,
I did have a note from last time saying
that I would look for wording and other
RFPs,
um, which I haven't had a chance to do
yet.
Um, and that might help give you some
guidance.
>> I mean, it's
>> Yeah. Sorry, Mimi. Go ahead.
>> No, no, no. I said obviously it's it's
your decision about what you're going to
prioritize.
>> Paul,
>> yeah, I I think that's right. So, under
the procurement laws, there are
different categories you can use. You
can do highly advantageous,
advantageous,
>> you know, compliant and not not
compliant. uh something there. Those are
not the exact words, but they're
standard words that we use in all of our
procurement. So, you don't you don't
have to talk about what words you want
to use on that. It is important to say,
you know, we have to be explicit with
the the biders to say what would make
something in one of the four categories.
Like, if I'm bidding on this, I want to
know what what do I have to do to get to
highly advantageous? What do I have to
do to get to advantageous? what do I
have to do to get and so you have to say
like if someone is able to do um
curbside composting to all residents on
a weekly basis that would be highly
advantageous. If they can do it uh they
can do um curbside composting uh on a
bi-weekly basis that would be
advantageous. You just sort of have your
categories of of values that you would
place. And so that's that's what the
task would be.
>> You may not have to do that right now. I
mean that could be once you I think
that's really the details of of the
procurement. I don't think that's really
I don't think it's worth spending your
time on that level of detail at this
moment in time. I think you just want to
get this the big picture stuff done
today.
>> Jennifer.
>> Yeah. So I don't know if this would be
under big picture but there were I I
thought that that the deep that what you
the document you prepared Mimi was
really helpful. The one last week was
helpful, but this had more detail. So,
it was great. Um, but customer service
was something that there were a lot of
um that discussion, you know, that
appeared in a few of the bullet points
and I know that when we first started
down this road, that was a real concern.
If a lot of staff time was going, oh,
and we probably have to have a half or
twothirds times, is that correct? Staff
working on the whole administering the
whole program. But that the customer
service aspect there was a concern about
maybe how timeconuming that would be and
that that could be part of the contract.
But N mean it sounds like with
municipalities
that they have a much better experience
if they do the customer service
themselves. Is that correct? So I was
wondering, you know, how much we needed
to discuss that and what that would
entail. It seems like there's been it's
been problematic for those
municipalities that have the contractor
handle the customer service piece. I
mean, that's the sense I got from Susan.
Also, I spoke with the solid waste
coordinators or DPW directors in four
local communities, Long Meadow, East
Long Meadow, South Hadley, and Agawam.
They all handle complaints themselves.
East Long Meadow has a halftime staff
person. Agawam,
she's twothirds time on solid waste.
Um, Long Meadow and South Eley, I wasn't
clear because it's DPW staff, so I'm not
totally sure, but I know they're not
spending all their time on this. So, I
think it's totally doable. I mean
obviously you know it's the startup of
this program is going to require more
staff time, more administrative time and
then I think once it's going and then
just dealing with the regular issues
um
I I mean I'm not sure how much time you
would need. Um you know originally the
assumption was a full-time but then
after talking to these communities I'm
not sure that's necessary.
Um, you know, the way they do it in
Awan, Tracy Deo, she spends a third of
her time dealing with storm water, you
know, so like she's, you know, so it's
possible that you could have someone
that's doing multiple, you know, working
in multiple areas and and maybe you can,
you know, see how much time is required
of them. But but I would say that and I
had heard I heard this from Susan, but I
had heard it myself that there was a bad
experience with one hauler in particular
with not answering
customer service calls or not just not
doing an adequate job. So, in terms of
the RFP, we could ask, you know, we
could get a price or, you know, that
could be part of what we're asking for
and then we can decide if we want to
handle the customer service inhouse or
the contractor or should we decide that
before the RFP goes out?
>> I mean, Guilford might have a different
opinion. I I remember Guilford saying,
"Why don't you just put that in the RFP
and see what they would charge?" And I
and I guess there's no harm in doing
that. Um, I don't know if you want to
say anything about that, Gilford.
>> I guess I'm just wondering is it ever a
good experience when the contract I mean
I know there was a concern like right
now because the town is not involved. We
you know I deal with USA if I have an
issue but I know it's there's no
confusion who's handling the customer
service the town or the vendor. So I
know there was a concern that if the
vendor is not providing the kind of
customer service that you know we think
is you know the standard we want then
the the um the resident is going to feel
that the town is not being responsive.
>> Well yes and then they're going to start
calling the DPW or town hall anyway to
say you know I'm not getting the
assistance I need
>> right.
So, we'll come to some of this. I don't
know if we'll get to it today, but it's
certainly in the in the list of of
topics. It's there near the near the
end. But again, I think I I just want to
hear from my colleagues. Um I mean, I've
just gotten some comments from the the
sponsors as well. And one thing that
struck me was um you know, this you
know, it's important that there be cost
savings. It's important that you know,
what's this going to cost the consumer?
And maybe it was just me, but last time
I didn't get the impression that that
was something we were focused, we had
lots of things to focus on. Um, and
sometimes we made decisions that
actually might uh increase the cost to
consumer. Um, in other places we had
decisions we could make that might uh
decrease the cost to consumer, but it
wasn't really I felt it wasn't really at
the front of our conversation. We were
focusing on other things. Not that those
things weren't important, but it again
was back to my question of
prioritization and ranking. Um and maybe
it doesn't apply. I think broadly
speaking, how important is it to this
committee that um when we force when
we're faced with the decision um are we
going to rank cost savings higher than
say sustainability? Um are we going to
rank cost savings higher than certain
other um you know things that might be
better for the planet? Um and maybe it's
going to be case by case. Um, but I just
I wanted to make the point that it's
something we should perhaps as we go
through this, we should be uh more
clearly addressing the issue of what's
this going to cost and is there anything
we can do to decrease the cost? Um, and
if we're if it's going to increase the
cost, can how do we justify that? Um,
I'm not saying we can't. I'm not saying
that wouldn't be right, but um, it seems
something that I think we have to keep
in our minds. I know certainly it's what
I hear from some constituents. I'm
hearing it I think a little bit from
some of the sponsors who are saying you
know by the way what's we want to know
what the cost to consumer is but um as
we go through this I want to make sure
we are asking the question at each step
um you know what is going to be the as
far as we can tell what's the cost
impact and are we willing to take a
higher cost for the sake of some other
goal or are we going to say in this case
this is might be a place where um lower
cost would be preferable the other
thought I had and then I'll shut up is
that I think the lower the cost however
ever whatever however this shakes out,
the more ability we'll have to persuade
people to participate in the program
because we're going to be asking them to
make some serious changes at least some
of them uh probably majority of people
serious changes to the way an important
part of their life has been going for
many years and if we can say to them yes
it's going to be at first a little rocky
and there going to be some hiccups but
this is saving you and then we can tell
them x amount of money but if we're
telling them we're going to make these
changes and it's going to cost you a lot
more
that is going to be a problem. So I
think cost savings can not only it's
something we can also use as a carrot um
in a in a process that um is going to be
challenging across the board. Um all
right I'm going to shut up. I'm first uh
Guilford and then uh Jennifer and then
Amber.
>> Um your in your proposal though you need
to evaluate based on the not the
cost. You can't you won't be able to see
the cost.
>> No. Exactly. Right.
>> Until the end. So, you have to kind of
word the proposal so that you're looking
at the services they're providing. And
if they're not willing to do weekly
service, but you want weekly service,
that's that's a little less. if they're
willing to do do the customer outreach
and give provide you a report weekly of
the issues they have. Those are the
things you can put in the RFP that will
help you see what they're going to do
for for customer service. So the RF the
RFP needs to have that kind of structure
to it in which a lot of it will be put
in if if you say if once you're done
reviewing this it comes to the
procurement people they'll come up with
this criteria of what is based on what
you're telling them of what's more
important and then what ranks higher. Um
but really you just need to decide what
services are most important to you. If
composting is most important and someone
says, "Well, I'm not doing composting
or you need to hire somebody else for
composting." That's something that would
give that person less points. If you're
willing to do multiple contracts, which
I think we you were leaning towards
multiple contracts.
>> Yes,
>> that's fine. But you're not going to be
able to sit down and look at the
proposals and say, "Well, which one
costs the most when you're reviewing the
proposal?" Because that's not allowed.
>> Right.
>> Just a
>> Right. No. Ed Guilford, what I'm
thinking is for instance last time,
we'll come to this in a second when we
review uh the idea of trash carts, but
we uh had a preference uh for um weekly
uh pickup and that's more costly. So I
was think I wonder if we should take a
moment and rethink that because how
important is it for us to generate a
process that um would actually save
people some money and yes it would be
more challenging but on the other hand
it's 45 gallon carts da da da da. So,
um, that was an example, weekly versus
bi-weekly. And there's some others where
a preference one way or the other has a
definite, we don't know what the exact
number is, but we know it would have a
cost impact because it's simply going to
be cost a vendor more to run their
trucks every week. And if we had a
proposal that said, let's run it every
two weeks, and then our cons our
residents say, yeah, but what am I? We
can say, well, we can work with you on
that. But anyway, so that's an example.
Weekly versus bi-weekly. last time we
pumped for weekly
Jennifer and then Amber.
>> Um, yeah, I'll be brief, but I the pay
as you throw component of the program. I
mean, we've always it's I think zero
waste Amherst has always it's almost
been an assumption that if you reduce
the if you're incentivized to reduce
your trash, then there will be a lower
cost. And I know that in the last
council session, Andy Steinberg did a we
could get it an analysis and he said it
actually, you know, he was a little
skeptical initially, but that it really
did reduce the cost to the consu to the
resident. So maybe we can pull that up.
>> Uh but and let me make a point and then
go to Amber. Jennifer, um take pay as
you throw. Um if it's every week that
they're going to run their trucks every
week, that both has an environmental
impact and also has a cost impact. Also,
if we have pay as you throw bags, which
is what I support, um we it was noted in
the memo and something I don't think we
discussed last time and we could discuss
a little bit or at least note. Um
vendors are going to say that's going to
take us a lot more time. The truck's
going to have to stop every time there's
a bag. The the uh the tenants have to
get out and get the bag. Um and so
that's going to increase costs. One
option that's offered in some
communities is you have drop off points.
So if you have to go to your pay as you
throw bag, you either take it to the
transfer station or there are certain
other places where you could take it. Um
and while that's an inconvenience to the
consumer um it could uh significantly
reduce the cost overall the program
because now the vendor simply uses
because they're moving more and more to
me mechanical mechanized systems.
>> Yeah. So I maybe every other the
bi-weekly I you know I want to give
Amber a chance to speak but um yeah uh
>> I also worry since we do you know are
the largest growing segment of our
community are elderly residents
>> that you know I think there's a lot of
people that can't put their bags in the
car and drive it to the transfer
station. Although a lot of res you know
use it but that's also a concern. So, I
think I'd rather see a larger bin if we
go to the bi-weekly. Um, because I I
think that's I I I know a lot of my
neighbors would not be able to lift up a
trash bag and put it in their car and
drive to the transfer station
>> Amber.
>> Yeah. Um, I guess in terms of the, you
know, cost savings versus our, you know,
our environmental and sustainability
goals, I guess my first question would
be, do we know how much people are
currently paying? I mean, aside from
like I could look up my bill from USA
Waste and Recycling and tell you what
I'm paying. I don't know if everyone
across town is, you know, paying
something similar, high or lower. I
don't know if we have an average, but
um, you know, I would love to be able to
tell people you're going to save. Um I
you know but I don't know if we know
what everyone's currently paying. Um and
then the other thing is you know I think
for evaluating proposals I I would
really like to see um what are best
practices what cost is attached to them
you know so the things that we have
prioritized around pay as you throw um a
smaller bin um the recycling um with the
bi-weekly pickup dual stream um the
composting with industrial composting um
you know because the whole point of the
proposal is is waste reduction Um, and
then if we know what it costs and we see
that it's cost prohibitive, are there
things that we can do to make it less
expensive? Um, you know, and I think
George, to your point about the
bi-weekly, like I do think that's going
to help us a lot. Um, you know, I can
see the argument for that. Um, I can
also see the argument, uh, Jennifer, for
increasing the size, you know, of the
cart a little bit to make the bi-weekly
more feasible. Um but yeah, I think um
we we have to, you know, balance both.
And with people changing their
behaviors, um which is the goal here, if
it's also cost prohibitive, I get that
that's not going to be something people
are going to want to do and it's going
to be really badly received. So, but I
but I think we just we need to know the
cost. And if there is a way to know how
much people are currently paying across
town for their um for their waste
pickup, I would love to know.
Minim
My understanding was it's between 500
and 550
generally for USA for trash and
recycling and more if you added in
compost.
>> I think that was in zero waste ammers
documents
unless it's gone up. Um
>> I doubt it's gone down.
>> No, I'm sure it hasn't gone down. Um you
know I mean I will say about the
overflow bags that technology is
evolving. Susan had sent something a few
months ago showing some system where
they were able to if the bags if the
bags were on top of the trash carts and
they were able to just
>> lift them all up
>> do it all automatically.
Um,
and then one note I mean and I think she
we said this in the document is that
it's a very small number of
municipalities doing bi-weekly
pickup and
you know and South Hadley has this
system where overflow has to go to the
transfer station. I think they and maybe
one or two others are the only ones that
do that probably for a reason.
Paul.
>> Yeah. And just to clarify on if we're
using the the normal procurement method,
which we do, um there the way it works
is that you say what you want, people
respond to what you want, and then
there's a second envelope that we don't
look at,
>> right?
>> That has the price in it. So you don't
look at the price, you evaluate the
proposals for what they're going to do,
and you establish your criteria. So if
it's, you know, highly advantageous,
advantageous, or not compliant, or not
advantageous. And those are the three
categories you get to use. So, um, so
you when we get there, we I mean I think
it's really best to get to like what's
your preferred options right at this
moment in time and then we can sort of
fiddle with that the procurement
document when we get to that point. I
think we're just right now getting to a
proposal to the council. Are we ready to
go forward with this or not?
>> Mimi.
Yeah, I think there is room in the RFP
to put lots of options like weekly, you
know, cost for weekly pickup, cost for
bi-weekly, and we can just say, well, if
it's bi-weekly, it's going to be a
64gallon cart versus a 45. Um,
there's some things though I feel like
it's confusing if you haven't made up
your mind. Like I do think you do I
could be wrong but I think you have to
make decide
if you're doing the overflow bags like
what you do have to decide what your pay
is you throw method is. I think that's
helpful for issuing the RFP.
Um
>> yes and I think Mimi last time it was
there was a very broad consensus for pay
I think pa throw bags is something we
have agreed we are going to do that's a
given um
>> oh okay I thought there was discussion
of bringing overflow to the transfer
station instead of doing that
>> that's not a discussion we really had I
think when we have I don't recall that
in any detail um
>> okay
>> I I could be misremembering but um I
definitely pay as you throw how we
handle that is somewhat you know Paul
mentioned or I I believe maybe it was
you maybe but anyway they no it was you
that you can put them on top of the bins
um and that would you know anyway but
those are details I agree um but
definitely pay as you throw and again if
my colleagues disagree or dissent they
should raise their hands and speak up
but in my review 45gallon we we came to
the conclusion last time that while 35
might be the best practice and it is
used in a number of communities um
because we're transitioning The argument
was that we should put allow a slightly
larger bin. Um that's not written stone,
but again you that sounds like something
that there could be options in the in
the RFP. So that particular decision
point maybe is not crucial, but pay as
you throw is um and any others that you
can highlight um as we go through this.
Absolutely. But that um we last time
agreed I believe that while owner
procurement is to be determined um it
might again cost savings wise it might
be better if they if the vendor
purchased them um there's also some
advantages to the town purchasing them
uh but cost would be a factor. So on
that one we simply left it that um at
the end the RFP should make it clear
that at the end of the contract um the
the carts would be owned by the town. Um
but procurement is something to be
determined. Um we did agree to weekly
collection but what I'm hearing is that
that too could be an option in the RFP.
It's not something we have to
definitively decide upon. Um because
there are both environmental uh factors
and also cost factors to weekly versus
bi-weekly. So that might be an example
of where something would be left to
we'll see what the responses are. But
there'll be options in the RFP as to
weekly versus bi-weekly. If it were
bi-weekly, how much would that cost? If
it were weekly, how much would that
cost? Um, but yes, to all vendors,
you're going to have to do pay as you
throw.
Yes, to all vendors, we're going to
we're going to own the cards at the end
of the contract.
Um
any others that then please help me here
but any others Mimi or that colleagues
that they would say this is a this is a
definite this is definitely going to be
and this is a right. So Jennifer
>> two things well you know I've always
thought universal curbside compost
pickup I mean that's a main reason why
we're doing this. So if that's not part
of the service
>> I actually agreed with um uh Jill
Breivik said that in her comments. you
know, that's we're making this this is a
big undertaking. So, that should be a
core component. And I know I'm
contradicting myself. I just wanted to
get back to the bags. Um, I guess this
was also, I think, a question in in
Jill's um notes to us that at the last
um TSO meeting, we discussed this. There
was a lot of concern about bears and
animals being able to break in with the
bag to the bags, the overflow bags. And
what we were told is they can get into
the carts just as easily as they can get
into the bags. And maybe although I
said, you know, for I think for some
elderly residents particularly, it might
be hard to take the bags to the transfer
station. I mean, maybe households, you
know, that only have assuming maybe they
only have two people. Um, thinking my
own household, you know, you you would
maybe have need you might not need the
bags because you're not generating as
much trash as a whole as a larger
household. So, um, because I do think
it's going to be more costly. Again,
we'll see what the vendors say if they
have to get out of the truck to pick up
the bags,
>> but again, the universal compost I think
is very
>> that would be one of the, you know, make
or break. That's a that's a given. Pay
as you throw is a given. Um, and these
questions about costs that I raised
earlier are certainly legitimate.
They're on everybody's mind. There's no
question. But, um, you know, and we'll
be but that's not a uh that's not
defining element here. Okay. Um so
that's a brief longer than I would like.
Pam please.
>> I wanted to come back to the cost um
topic and the question was you know what
are the costs today?
Um, one of the reasons that this subject
got my attention is that
two older neighbors of mine were both uh
reaching the this is at least two years
ago um were reaching the $700 720
um price ticket um because they were
elderly and because they did not drag
their bins out to the street. And if
that in fact, as Jennifer mentioned, is
our growing population,
not only can these folks, you know,
typically not haul that container, you
know, into their car and take it to the
transfer station, they're actually
asking for a truck to to back down their
driveway and pick up their their um
bins, you know, out of the ordinary. So,
I think what
I guess we would we would have to ask
for pricing that is reflective of an
average rather than saying, you know,
you're going to have these additional
fees tacked on to your bill because
you're elderly and you and you need the
truck to come down the driveway. So, in
other words, folks that that are able
are going to pick up some of the slack
for those who are less able um in terms
of the pricing, I think. And if we just
go for an average price, I think that's
that benefits the community because
it's, you know, more equitable across
the board.
>> Okay.
So that in the uh memo that Mimi has
given us um we have reached uh the topic
of recycling
I believe and that is a question of card
size
number of carts collection frequency and
so if we could start there um and Mimi
if you'd be willing you as you did aly
last time you want to just briefly take
us through this and the decision points
and um we have the memo in front of us
so we we can follow along I think this
time.
>> Okay. Um well this is definitely one
where you can request costs for both
weekly and by bi-weekly
and this is split more like in terms of
other communities. It's you know a lot
of them do bi-weekly. Um, it's just if
you do bi-weekly,
you would have to probably go up to like
a 95 gallon cart. Um, Susan had concerns
that you're going to get more
contamination where people are going to
put in more things like electronics or
tires. I brought that up to Tracy Deo in
Awam. She says she hasn't seen that.
Different population, of course, they
have a lot of renters. They don't have
students.
Um
uh we hadn't talked about dual stream um
particularly I know that that was you
know something that zero waste Ammerst
is
>> um prefers
I wish Susan was here to talk about that
because she just has so much more
knowledge.
Um but there are you know yes there's
less contamination that's documented
with dual stream recycling.
The reason we didn't include that in the
RFP initially was number one Ammerst
residents are used to doing single
stream. So that would take a whole
another level of education and outreach
about you know
uh you know one week it's paper one week
it's containers and how you do that um
I have heard that technology has gotten
better there is less contamination of
single stream than previously
I I know Darcy says she disagrees with
that and I you know you'd have to do you
know a deeper dive into the research
into the data to to to really know um
and you know that if the town's going to
do revenue sharing. So the town's going
to get some money back from the what's
um
what the revenue from from the
recycling. Um and if it's cleaner,
there's less contamination, then there
will be a slightly higher revenue. The
question is though if dual stream is if
there's a higher cost like if what's
quoted is higher um if it means the town
has to purchase more carts because you
need one cart for paper, one cart for
containers, is that going to you know
how's that all going to work out? Is it
is it going to end up still being a
higher cost? Um and um also just the I
guess what you could call the hassle
factor.
Um so I initially I had just not even
wanted to get into dual stream but I
know that that's been discussed. So you
know I guess you can discuss that. Um
and then of course less frequent
collection by weekly would reduce the
hauler cost. Um
it looks like it's about split by
municipalities in the state in terms of
weekly and bi-weekly. Um
so yeah, I think those I think those
were the main
>> right
>> the main points.
>> And so I think for the committee um
people need to weigh in um on their
thoughts. Um do they want more
information?
um are they I mean what we're hearing is
that um again one of the factors we're
considering always beyond cost factor
such as it is is um ease of use by the
resident by the consumer um and also
maintaining as much as possible uh
within reason uh the current practices.
the more we change the more resistance
there's going to be the more complicated
it gets the more possibility for you
know people being upset etc etc so um
one of the attractions of single stream
is that's what people are used to one of
the attractions of single stream is you
don't have to be thinking well which
week is I mean I remember this back in
the day you know which is this this
thing is this paper or is this paper
right and if you miss it now you've got
three you another two weeks to wait um
uh versus contamination. Um my very
limited uh knowledge and experience is
that the technology has uh improved and
while contamination cannot be eliminated
um the industry has gotten at least in
some areas to a point where they they
very comfortable with uh working with
single stream and they think it works
fine. Um I know some don't agree but I'm
not sure we're going to spend um you
know anyway. So those are pro and con.
So I need to hear thoughts from my
colleagues um on this um and start again
with Mimi please.
>> Yeah, sorry I had just forgotten
something which is to say that education
and outreach is is going to be necessary
in either case and that's one of the key
factors in in reducing contamination
levels. And I think Paul sent you an
article
um and I saw it about Greenfield which
had recently I believe switched to
single stream but they have done a lot
of outreach and education and they've
really reduced their contamination
levels.
>> So that's you know that's a factor. It's
a factor in either really you know
either system. Right. Right.
So colleagues,
>> Jennifer, I
>> mean, can we put both options in um
you know, in terms of of pricing, but I
know then we're just kicking the can
down the road, I guess, in terms of
making a decision.
Um,
>> yeah. I mean, just for sake of argument,
um, why, what would you think would be a
strong reason for dual stream? Is it
contamination? Is that, is that
basically it?
>> No, I think that's probably best
practices. I mean, we'd, you know,
environmentally, you know, dual stream
is probably going to have the greatest
impact, but it's, you know, I try and
think of people, I mean, right now, you
do have to remember what week our
recycling is picked up by weekly, so you
have to keep track of that. But I don't
I'm just trying to think of um the
resistance to
having to keep track of what's being
picked up on different weeks.
>> It's also another cart, though maybe it
would be two carts anyway because of the
volume, but um you have a separate cart
now for paper, a separate cart. So in
theory, you could have four carts out um
you know, trash, composting,
um you know, paper and plastic and
bottles. And so, uh, even if you don't
have them at, I assume you wouldn't
probably have them the same every week,
you now have to maintain and store four
different sets of carts. Um, so can it
can be done and for some of us it's not
a big deal. For others, it would be very
challenging just from spacewise, let
alone anything else.
>> Yeah. I guess some of it again, if we
look at our community, there's a lot of
students and there's a lot of elderly
people. I don't Yeah.
>> So making it is my guess my thought and
then I'll shut up. My thought is the
simplest you simpler you can make it and
the less amount of change you demand of
people given all the other things we're
doing that's a strong reason for me to
favor um single stream and I need to
hear arguments on the other side and
contamination when I hear it I don't see
that that actually is is a big issue
these days but
>> so we're really weighing having the
greatest environmental impact with what
we think is actually going to work in
our community. Exactly, Ron. And if we
give the community something that people
are going to resist or or just not going
to, right, that will have an
environmental impact as well. Amber,
please.
>> Yeah. Um, I would like to know the the
cost of both the single stream and the
dual stream. Um, I think that we can see
if, you know, if there's any cost
benefit to to either one. I think that
would be a factor. Um, you know, with
the dual stream, I certainly remember
years and years we had to separate our
recycling and we had our bin, you know,
for cardboard with a bin for the, you
know, containers. And so, um, I
personally don't think it's it's that
big a deal. Um, so I I would like to
know what the cost difference is. And,
um, I think we should include both.
>> Guilford.
So, so for the point of the RFP, you're
just saying you really want recycling
and you want that included. It must be
provided as part of the service they're
providing. So, that's really what you
want to say in the RFP. And then they
can propose what they want to propose
and you can review it and see if it
meets your your so single stream, one
cart instead of four carts or three
carts. That's would be more preferable
for the for the town. then that's the
you're most advantageous. If having four
carts, do you really want four carts?
That may be less advantageous. So really
what you're trying to say here and what
you're telling Mimi is yes, we want
recycling. We want it at least once a
week, maybe no more than twice a week.
Um, and that's what we should be put
into the RFP for kind of going forward.
But you want it and this is tell us how
you're going to do it.
Guilford, does the vendor need to know
in advance which is more uh advantageous
and which is less? Because that's the
issue we as a committee are wrestling
with um or can we just leave it wide
open? Um because they might come back
and say, "Okay, you say single stream,
dual stream. Which one is is going to
get us more points? Which one is going
to more likely get us the contract?" Um
do we have to make that decision or can
we just leave it undecided?
>> You could probably leave it undecided.
your your most advantageous is that you
want recycling pickup every week
probably. And then if it's twice a week,
that's, you know, acceptable. If it's
once a month recycling, that's not
acceptable because that's just means
people are just going to put in their
trash.
>> So that's really how you're going to
this would would pan out, I would.
>> Okay. rather than getting into dual or
single stream, we will see what the the
vendors come back with us
>> uh with um
>> weekly versus bi-weekly
thoughts
is the assumption that that uh this
would be every week or is the assumption
it's going to be bi-weekly
because that affects the size of the
cart. So again um is the thought that
that we will make that decision later.
Is that something we have to decide
today? We have decided that with trash
we said 45 gallon um and uh but maybe
here I don't know that size of cart
>> I think you could put either. I think
you could I don't think you have to
decide yet. I think you could ask for I
could be corrected on this, but I think
you would just like we were talking
about with trash, you could say if it's
bi-weekly, it's going to be a 95 gallon
and if it's weekly, it's going to be 64
gallon and get the cost for for both.
>> Okay. Okay.
How does that sound to the committee?
Again, what we're trying to do is give
Mimi guidance so that um she can finally
write this thing.
Um, so again, there will be a kind of
option and obviously the larger cart for
bi-weekly, the smaller cart for weekly.
Um,
my thoughts about I would like
everything to be bi-weekly
because of the environment and trucks on
the streets and da da da da da. But
that's not an issue we're going to
resolve here. That's we'll that will
come later. Right now, we're simply
saying these are the two options that we
would like in the RFP. And obviously, we
want recycling.
Pam,
you're muted, Pam.
Pam, you're still muted.
>> Thank you. Uh, point being, I forgot
what I was going to say because you kept
you were talking and it bl my mind out.
>> I have that effect. I'm sorry. I
apologize.
When it comes to you raise your hand
again and I will I will immediately shut
up and recognize you.
>> I think that I think the topic was um
are we are we talking bi-weekly? Oh, I
know what I was going to ask. So if when
I see a USA truck going up the street,
one truck is going up the street for
trash, another USA truck is going up the
street for recycling. Is that actually
the case?
>> Okay, the answer seems to be yes.
>> Yes, a different a different truck comes
because it's picked up at different
times,
>> right? But that on the same
>> so whether so whether we're doing this
weekly or bi-weekly
really is immaterial. There will always
be two sets of trucks
going up and down the streets.
>> Well, there definitely will be two sets
of trucks. The question is the
frequency. So if you do it bi-weekly, um
they will use less gas. They will have
less labor costs because they only have
to come through the town for for
particular pickup every two weeks. if
you say if it turns out it's a weekly
collection for something every every
week um yes you will have trucks but
also the next week they'll be there
again so the labor cost and fuel costs
go up um so in in
>> so if so if so if one week they go
through and do trash the second week
they go through and do recycling that's
essentially a bi-weekly schedule for
either of those elements
>> right yeah so right
>> go ahead I know. Just right now the
trash truck is coming every week and
then every other week there's two trucks
because the recycling's coming as well.
>> In my dream world that everything would
be bi-weekly. Um, and I'm not sure
that's possible. I'm not sure that's
even, but that's my dream world that it
reduces overall cost but also impact on
the environment um, at least a little
bit. Anyway,
so what I'm hearing here is option in
the RFP definitely we want recycling. Uh
what weekly would be one size cart,
bi-weekly would be another size cart.
Please tell us uh which tell us uh what
you will do and tell us the cost
difference between the two.
Any other points in that topic? I think
that is is that the general right that's
it.
Then we make a decision at this point.
Um, the way the memo is structured, we
turn to composition audit and then
curbside uh, issues related to waste and
bulky collection.
I wondered if we should talk about
composting next. Does it matter? Mimi,
do you have a preference? Does the
committee have a preference? Do you want
to just follow the memo or do you want
to turn now to the whole question of
curbside composting? Right now it's at
the end of the memo and I'm wondering if
some of the decisions made there
wouldn't also maybe it won't but it
could possibly impact some of these
others or maybe vice versa. Amy, do you
is there a reason why you let put
curbside uh excuse me, composting at the
end? Um and maybe we should just follow
your guidance here or do you feel like
we could move it up and because that's
going to be I think well anyway there
are a lot of topics we have to discuss
but
>> well I think it makes sense to talk
about the composition audit in regard to
recycling.
>> Okay,
>> that's I mean
>> that'd be next next natural step. Okay,
let's do that.
>> Yeah, but then whether you talk about
compost next or bulky waste, that's up
to you.
>> Yeah. Okay, fine. Thank you. Could we
talk about composition audit then,
please?
>> Um, yeah, and I think you know that was
left in from the Brookline Newton
template and in talking with Susan and
we both thought, well, that's probably
something you can take out. That would
be probably an extra cost. The haulers
would not be excited to do that. it's
probably not gonna really help the town
that much in terms of how much you make
in from revenue from the recycling
because you're not a really large
community. Um, so I guess my suggestion
is you take that out. But yes, yes to
revenue sharing because that's best
practice and that's pretty much I
believe what all communities do.
>> Okay.
>> Thoughts from the committee?
Jennifer,
>> I would um you know, heed uh Mimi's
advice, you know,
>> arguments for composition audit.
I don't have the um I've got 14 pieces
of paper in front of me, but if someone
could step up and make the case um for
why composition audit would be something
we should do in spite of the cost and
challenges. Um that would be benefit.
I mean basically as I understand it, it
simply gives the community a sense of
how much money it is saving.
Um how important is that?
Well, what it's what it's doing is to um
they're auditing the recycling material
to make sure that they the the
composition of paper to
you know plastic to aluminum etc is
accurate
>> right
>> you know um which in a larger community
where you're getting more revenue from
your recycling
That could make sense. Um Susan was
saying that this is a fairly new
practice. I don't know how many
communities are doing it. Um
if there wasn't an added cost to doing
it, I suppose it it could be beneficial.
Um, but given the amount of extra labor
that it would be for the hauler, my
guess is there would definitely be an
added cost and it probably in may not be
worth it.
>> It doesn't have an environmental
positive impact doing this or
contamination. Um, you know, being clear
on is contamination a problem that's
this does not address that or doesn't
>> that's separate. So you are requiring
them to do contamination audits and
that's just generally what all
communities do. I see that in every RFP.
>> That's this is separate. This is a
composition audit, not a contamination.
>> Right. Okay. Thank you.
>> Well, I'm hearing at the moment I'm I
will pause one more time, but I'm
hearing revenue sharing definitely. Yes,
that's that's a best practice that
should be included. But the composition
audit um both because it will probably
raise the cost um and will provide less
than a it doesn't seem to provide any
particularly stellar benefit. Um we can
forego that.
That's what I'm hearing.
Okay. Um we can come back to this.
Nothing's written in stone, but that is
that topic. Um, do people want to
continue with the memo? Next would be
curbside yard waste collection. We can
save composting for later. Any thoughts
on this one way or the other?
So, on the memo right now, it's curbside
yard waste collection.
Okay.
>> I think we should keep it in.
>> Okay. I mean, no, but I mean, in terms
of order of of discussion, um, I was
going to suggest at this point we turn
to composting. Um, but in the order of
the memo, it comes at the end. curbside
organic collection. Um, which and Mimy's
was sort of indifferent. So, um, I think
we should just continue. We'll just
follow with the memo. Okay.
Um, so curbside yard waste collection.
Um, considerations.
This will definitely increase program
cost.
Um, it might suggestion that Mimi makes
in her memo is it might make sense for
this to be folded or phased in alongside
food waste collection. Oh, there it
comes.
Um, and if the transportation is
accessible to residents, which we
haven't gotten to yet, you might
consider limited collection
opportunities like seasonal to minimize
cost. So cost obviously is something to
be considered here. Um,
I'm going to start with uh Mimi and then
go to Pam. What do you mean?
>> Uh, I was going to say that it is
already currently seasonal. Um,
>> right.
>> When I talked to Steve Tlega, he said
that it's there's and I mean, I'm sure
some of you get this. So, it's two weeks
in the fall
>> where it's offered
>> just so it's primarily leaves. I mean,
you know, some communities do this. They
offer it all year round. So, you know,
you put your grass clippings, you put
your whatever it is. Um, organic
detritus. Um, and then there's also
Christmas tree pickup to consider,
>> which
wait, I can't remember now. I have that
written down. Do does the town currently
do that?
>> No. Okay. Right. You have to drop it
off.
>> Guilford's a Scrooge. He doesn't He
doesn't like Christmas.
>> We We used to do it, but then the
haulers said they would pick it up, so
we stopped doing it.
>> Okay. All right.
And just I mean, that's a question
because I do not have a hauler. Um, do
the haulers pick up Christmas trees? I
assume they do. Jennifer,
>> for their customers and those who don't,
you can bring it to the transfer
station.
>> Exactly. Okay, fine. That's the current
practice. Thank you. Uh Pam and then
Jennifer,
>> I was just going to ask and it it was
confirmed here that we don't we don't
currently offer yard waste except for
these couple of opportunities that are
that are managed by DPW. So it's um and
I guess Christmas trees. Um
it doesn't seem like a huge
issue, I guess. Um maybe because more
and more people are using yard services
than ever used to. Uh and so the yard
service companies are the ones, you
know, hauling away stuff. Um
>> it it doesn't seem like uh it doesn't
seem like a component that is critical
to the success of solid waste in in
Ammerst. It just it seems, you know, I
see people with um the bags that they
buy from,
I'll just say Home Depot, they stuff
their their yard waste in it and then
those are picked up, I think, by DPW
during those twoe periods. If that if
that process works, you know, why mess
with it?
I'm looking at I'm looking at Guilford.
>> Well, now that would be taken on by the
vendor, correct? So where this would be
in the RFP and the RFP would say that we
currently have a practice of seasonal
pickup for these two weeks and the RFP
would say something to the effect that
um you know this would be something we
would expect you to continue and the
question for us is do we want to expand
that do we want to ask for you know more
but obviously that has a cost impact the
more we ask for the more it's going to
cost um so what I'm hearing at least
from uh you know Pam is that you know
the town seems perfectly copacetic
with the current practice. Um, of course
I remember the days when all you had to
do is drag your leaves to the curb and
then this big machine came and swept
them all away. Um, then we switched to
bags and that was, you know, that's what
we do now. Um, I guess the question for
the committee is is do they have a
strong feeling of wanting to increase or
expand this kind of service? Do they
want to eliminate it completely? Um, or
do they want to maintain the status quo?
But whatever we decide goes in the RFP
and the vendor then tells us what that's
going to cost because Guilford's not
going to be picking them up.
Jennifer, yeah, I agree with Pam. The
status quo is working. Like I know we
always let our district mailing list
know what the schedule is for the leaf
pickup and people really appreciate that
it's happening so they haven't asked for
more. And Guilford
will be hopefully on a beach someplace
so he won't have to worry about this at
all personally.
>> That is true.
>> Congratulate him on his retirement. But
yes, so getting out in the nick of time.
>> Guilford, please.
>> So you're putting this R RFQ out, RFP
out, and you're asking for proposals. It
doesn't hurt to say we would think that
if you could provide monthly
yard waste pickup, that is very
advantageous. If you want to do, you
know, every quarter you do pickup, if
you do every six months you do pickup
and it has different ratings and then
they'll put it in their price proposal
and then you can see and doesn't mean
you have to accept it in their price per
proposal, but it'll get you the
information that you can say, well, you
can say two things with it. One, it
costs too much. We like our old way. Or
two, this is a service we think would be
worthwhile. And then you're doing you
are doing cost sharing in the recycling
collection. So people are going to ask,
what are you doing with that money?
Well, you can say, well, we take that
money and it's used to pay for it's used
for pay for maybe some of these services
and offset some of the cost. Um, but I
would ask the question, you know, what
can you provide me? And this is what we
if you did it monthly, that'd be great.
If you did it every quarter, that'd be
okay. If you did every two months,
that'd be fine. If you don't want to do
it, neutral. I mean, don't mean it's
it's not a problem to ask.
>> Okay, good. Good.
Mimi, does that help? I think that
that's a reasonable suggestion that
could go in the RFP, which is let's not
eliminate possibilities. Let's make it
as open as possible and see what comes
back because offering an expanded
service in a certain area would be
another sweetener. It would be another,
you know, element to help win people
over to the program. We'd say, okay, you
know, yes, it's this it's going to cost
it's going to but here we're getting um
some added benefit. So, um I don't know
how many of those options we want to
include. Um, but at least, and I'm
thinking out loud here, um, maybe what,
monthly, bimonthly,
and seasonal.
>> That's kind of how I would
>> Yeah.
And you know what? What can you offer us
or not at all? May we don't do it. And
that would be something we would that
would be concerning, but okay.
Thoughts? It seems Okay. Thank you,
Gilford. I think that's a good
suggestion.
All right, let's go on to bulky waste
collection. Let me just take a quick
look at the time. How we doing? It is
11:08. Um, again, I'd like to to run
this to 11:30 at the latest. Um, though
last time we did have some extra few
minutes. Um, but give or take, we have
about 25 20 minutes, give or take. Um,
bulky waste.
Um the memo notes the the factor of the
moveout period in town and the
importance of landlord input. Um maybe I
understand that to mean that some point
this committee should reach out and get
some uh input from area landlords as to
their thoughts on on on this.
Um,
currently they all u contract with
private firms or whatever to take care
of their bulky waste materials. Nope.
Guilford, please. So, enlighten us here
if you would. Thank you.
>> Um, almost all the landlords have a
contract with the have a permit in the
town. Bring it to the transfer station.
>> Okay. Thank you.
>> So, so bulky waste, I would actually do
the same way you did yard waste. See
what they got on offer.
Okay.
>> Yeah. I mean I think you know the
question is is it included
in the overall cost and everybody is
paying that and then you have to
eventually decide okay well then what
does that include? How many pickups
uh etc. or is it something that
um residents have to
schedule on their own and they pay and
it's just through the hauler and then
the town is not involved.
But I don't think I think you can just
put in the RFP what is the what is going
to be the cost for these you know this
service and for these items and then and
then I think you can make your decision
on that.
and decide whether the transfer station
will still be an option.
I'm going to raise my hand and speak.
>> Please go ahead. Go ahead.
>> Uh I I like the fact that landlords get
their own permits, get their own, you
know, dump um uh options. I don't think
that the general populace of the town
should have to pick up the price for
that sort of largecale
um disposal issue. That's just not
something that I, you know, want my
elderly neighbor to have to pay for
that, you know, because they're pretty
careful about what they put out. I think
um uh I I like the idea of asking what
it what it might cost and maybe if I
were a landlord, I would say, "Oh,
that's a better deal." Um that's a
better deal, but maybe it's a service
that could be signed up for rather than
um placed on the population as a whole.
I don't know how that would be
structured.
So go ahead, Mimi. Uh,
>> I can just say that when I talked to
Tracy and Agawam, they had initially put
this in this in the RFP thinking that it
would be part of the cost that all uh,
households paid, but then to lower cost,
they decided to take it out and then
residents there just contract with the
hauler. not contract, they um schedule
and with the hauler and pay the hauler
and she thinks it works very well.
>> Okay.
But again, what we would do in the RP is
we would have this these options and
then we'll we'll wait and see. What
you're suggesting is we probably have
the same experience Eggwam had. But
let's we're not going to um rule it out
at this point. Is that okay? All right.
>> Yeah. Well, you need to get the cost in
either case, right? I mean it's helpful
information.
>> Good. Okay.
Any other decision points here maybe
that you need to hear from us related to
bulky waste collection?
>> I don't think so.
>> Okay. All right.
Transfer station.
From cost perspective, if you were able
to spread out the operating expense
across the entire um population as
opposed to currently 2200 permit
holders,
um that would certainly reduce household
costs. Mimi,
>> uh I just wanted to clarify that that
Susan wrote that and I didn't have a
chance to correct it. I mean the one to
this program would be starting with one
to four family households. That's 5,000.
>> Okay. So just can make that correction.
>> Thank you.
>> I would think that because Sorry, Amber,
go ahead.
>> Oh, are are we deciding about whether or
not we want to do that?
>> Uh
>> at the cost over the entire everyone who
lives in the town as opposed to having a
subscription.
>> It's open for discussion.
>> Okay. Well, I'm in favor of that.
Yeah, I mean I I I'm just thinking back
to previous conversations about how
people really love the transfer station
and I think people who have not had
access to the transfer station would
appreciate it. Um because it would be
spread out over everyone, it would be
cheaper and especially if we're trying
to reduce trash, it would be great to
always have the option if you have extra
trash cuz you like had a party or you
move somewhere like help someone move
then you could take stuff there. So, I
like that
>> you would have access to it as a
resident, but you still would pay a fee
when you brought your material to
there's there' be a fee that you would
pay it. Um, is your understanding,
right?
Everyone would have access because it's
part of the of the package. Right now
you have to have you have to just pay a
special you have to get a stick or
whatever but now um maybe you still have
to prove that you're an Ammeris resident
but essentially um every Ammeris
resident would have access to the uh
transfer station because um it's now a
townwide service but when they got there
with whatever they were bringing uh in
terms of of you know bulky waste there
they would be charged something.
Um, they also help me here. They also
could reach out to the uh the vendor and
say just come and pick it up because and
they'd pay the vendor uh we assume a fee
um for some bulky waste. Um, but they do
that because they just don't have the
wherewithal to take it to the transfer
station or they don't want to be
bothered. Is that the situation we're
envisioning? Um, somebody help me here.
It's not good. It's not a pretty sight
when I'm thinking out loud, but that's
that's what you're going to get. Um,
Jennifer, and I wasn't watching hands.
Let me start with Mimi first and then
we'll go to Jennifer and then Pam.
>> Oh, I just wanted to clarify that we're
not talking about regular household
trash and recycling that that's not
going to be open for that. We're talking
about other services such as bulky
waste.
>> I think we need clarity. I think that is
correct. That's my understanding. But
that's something we really haven't
discussed, which is, you know, and it's
it's it's somewhat fraught discussion.
uh you know especially someone like
myself who uses the transport station
for all the various services that we're
now imagining uh everyone's going to
have to pay for. Um what is the sense of
the committee? Um, do they want to s I
do they want a world in which uh if I
don't want to participate in this
program, I can just go to the transfer
station um and drop off my my recycling
and trash or um yeah
I yeah thoughts on this or anything
related to this? Um start with Jennifer
then Pam. Uh yeah, I don't know if we
should uh go to Guilford first, but I
thought that everybody
um was vendors are not going to be able
to offer a price if they don't know how
many households they're going to be
delivering a service to. So, I think it
has to be that everybody's in for a
pickup at their home and then they can
use the transfer station. Now, I thought
that Yeah, I thought the transfer
station might still be open for any kind
of disposal, but I suppose you're right.
Why would people take what they're
paying for to be picked up? But I think
I I agree with a Amber. I, you know,
like the idea that anybody can use the
transfer station and that the price
where it may be more, I guess I'm not
currently paying for the transfer
station, but it sounds like it will be a
much lower rate for everyone since it's
being divided by all the households in
town.
So, I like the transfer station being
open for everyone for disposal of large
items,
>> but I don't I think that the vendor has
to know how many households will be in
the program so that they can provide a
price.
>> Okay. Um, may I go Guilford next? Thank
you, Guilford. And then Susan also has
her hand up. So, Guilford first, then
Susan.
Guilford, you're muted.
>> Uh, we did have one company in the RFI
who said if the transfer station was
open to the public, they would not
participate and then not submit a
proposal. Um, just so you know that. Um,
the second thing is is that
there's nothing in the proposal that
talks about picking up townwide trash
for at like the trash cans we have at
the parks, the commons, downtown. So,
the transfer station will needs to stay
open for town trash unless there's an
accommodation put in the RF in the
proposal for them picking that up as
well. Um, so just so you know that
there's two two topics when you talk
about the transfer station being open
open for mun municipal trash, the trash
we at pickup are open for the trash that
people residents want to bring to us.
And you have had one company say they
would not participate if the transfer
station stayed open to residents to use
it.
Susan and then Pam.
>> Actually, I think Pam had her hand up
before me.
>> All right. Uh Pam, go ahead.
>> Thank you. But um so that was a that's a
new idea or thought about having the
municipal wastes. Um it I if I think
from my perspective, if we're going to
implement this process, as much as I
would prefer to go to the the transfer
station myself, I think having everybody
participate makes sense. Having the the
transfer station available for those
oneoff items like the bed frame or the
mattress, etc.
makes a lot of sense. there is there is
so little opportunity otherwise to get
you know rid of those kinds of things.
Um I it would be you know if in fact the
transfer station is open to the general
public.
I think a a a
window sticker or something has to be
issued along with your annual permit so
that somebody from Shootsberry isn't
bringing in their mattresses and their
blah blah blah um to the transfer
station. And I think that we would
really want it to be um you know Amoris
specific. Um
that's
>> Susan.
>> I just wanted to explain that uh
typically with a transfer station, a
healthy transfer station, there they're
fixed costs and they're variable costs,
right? So the the price of the permits
pay for the fixed costs like electricity
and labor and stuff like that. the and
then the variable costs are paid by
disposal fees. So, uh I just wanted to
explain that so that so that that we
were we would be looking at spreading
the fixed costs across 5,000 households
instead of all costs so that people
would still be paying the disposal fees.
The other thing that I wanted to say is
that you can make the transfer station
anything you want. It does not have to
be in the current incarnation, but it
does serve. It's a service that is very
valuable to a lot of residents. Um, even
if they can't bring their trash there,
there are lots of other things they can
bring there, whether it's lithium ion
batteries or or um um um brush that when
they had a big clear out, etc., etc. So
you can make this scalable um in that if
you feel that given the services that
the vendors haulers are providing,
you don't need to be open two or three
days a week, right?
>> Um you could be open one day a week. You
could be open for three hours a week,
you know, for people to bring in certain
things. Um, it's it's just I just want
to make sure that you're thinking
outside the box that we don't have to
keep it in the current
incarnation that it is.
>> Yeah,
>> Nene,
>> I was just going to mention in the draft
RFP, we do ask for quotes for um
collecting from municipal
buildings. So, all of the town buildings
and schools. So, I mean, you know,
depending on the cost, you could decide
to have them collected and not use the
transfer station
or use the transfer station.
>> Okay.
>> The the right
>> the DPW doesn't pick up at those
facilities. Now,
>> the DPW just picks up the parks, the
commons,
uh parks, commons, and
some of the bus stops. So that's the
trash that's not included in this RFP
right now.
>> Oh, sorry, Guilford. Sorry, I got
confused. Okay, so that's just we're
just talking parks.
>> Parks common,
>> bus stops, different Yeah,
>> the USA picks up all the buildings right
now.
>> So, does this need to be included in the
RFP? Is that what we're saying? Or is it
we're just saying it's not going to be?
And um so what happens to the trash in
parks uh commons and uh bus stops?
>> Well, we're we're set up to do it. We'll
do it. We just have to have a place to
take it. So the transfer station would
stay open just for that. Right.
>> The municipal
>> use there.
>> Right. Right.
Mimi, what are the decision points uh
that we need to uh give you some
guidance on here so that you can
proceed? Um clearly the transport Now I
want to go back for a moment. Guilford
says, "Okay, this one vendor says if
transfer station stays open, we're not
going to bid." I'd like to think that
that was under the assumption that the
transport station remains open for
people bringing their recycling, their
trash, etc. But when they see this and
they, you know, assuming it comes out in
the fashion that I'm imagining, um it
turns out that no, um all that is is a
is a guaranteed market for them. Um but
it's going to be used for other things.
Um it could be used as a congregation
site. The town will be using it for
potentially for municipal trash. Um
there also be possibly bulky waste with
a fee. But um so I'm hoping even that
vendor um would say well yeah we'll
we'll certainly bid on this because we
see that it's not I mean Gilbert is that
your understanding or do you think it's
like maybe you just don't know you can't
read their minds but um was it more a
thought that well they're going to leave
the transfer station open for people
like me to do my trash and recycling
etc. you know, I don't have a guaranteed
market to heck with it. Or or is there
just in general, no matter what the
transfer station does, they're just not
going to bid.
>> No, the RFI was was if there was an
option to either use the service from
the hauler or use the transfer station,
they were not interested.
>> Right. Is it fair to say that this
committee is agreed that what we're
envisioning is that option is not going
to be an option?
And people need to think about that. And
I certainly thinking about it as a
individual because I think uh like some
of you um I actually use a transfer
station for my trash and recycling. And
what we're saying is that the RFP will
make it clear that that is not an
option.
I see one head nodding.
Mimi. Um, does that give you sufficient
I mean maybe it's already in the the the
draft and I should know this but
>> it's not what it currently says is the
municipality intends to keep the
existing transportation open for certain
operations and services is yet to be
determined and is open to proposals on
its future operations including
proposals to use it as an aggregation
site for trash, recycling and other
waste items. But I think we could just
add in that it will not be available
for
regular residential trash and recycling.
So that's clear.
>> Yes,
>> you can opt out.
>> Yeah, basically.
>> Well, Susan will say,
>> okay,
>> people can opt out, but that your only
other opt out option would be another
hauler,
not to take it to the transfer station.
>> But I'll let you say that, Susan.
>> Yeah. No, it's it's because it's a fee
for service. If if it if this was part
of the general fund, you you wouldn't
have you don't have to allow people to
opt out. But because it's a fee for
service, you have to opt you have to
allow people to opt out. Now, um what
what would they opt into? Um there it's
possible that another hauler would still
do subscription service, but I can tell
you historically when that has happened,
it's just not costefficient for haulers
to come in for for 10 homes, you know,
for the people who are hopping out. We
had one hauler that did not win a bid in
a community for curbside collection, and
they undercut the price of the hauler
that did win. and um offered
subscription service to people for a
lower price, but they couldn't make it.
I mean, over time, it's like it fizzled
because they just realized they they
could not um
you know, it wasn't um they weren't
going to win.
So, it ended up fizzling out. But, um
yeah. Um, the other thing that I wanted
to mention is that um
Oh, I just it just left my mind. Never
mind. I It'll come to me.
>> Jennifer.
>> So, I guess what we're saying is I have
forgotten that, Susan, that we can't
require people to purchase a service,
but what we would do is
provide the biders, the vendors. We
would say this is how many households we
had in Ammerst. So they could but then a
resident could still opt out but they
would be basing is that correct? But
they would we would be it's almost like
we're we're guaranteeing we're saying
this is the number of households you'll
be picking up from. But of course a
resident could could they then decide
they're not because we can't require
them to pay the service.
they have to I mean according to the
board of health regulations they're
required to have their trash handled in
a certain way right so in that respect
they don't have a choice but they have a
choice of how they do it so different
communities handle it different ways and
South Hadley I it's interesting because
South Hadley is even I think it's it's
either from the general fund or it's
partially covered from the general fund
and it's a really great deal and even
though it's a really good price he Um uh
they had a couple people opt out and and
um he's like fine, but if you opt out,
you have to tell us h what you're what
you're doing with your trash. This is a
board of health regulation. What are you
doing with your trash? What are you
doing with your recycling? Um and and if
you have a plan that's that's um
acceptable to the board of health, then
yes, you may opt out.
I also want to just say that um the with
it might be okay to have trash overflow
at the transfer station. So where you
don't take you don't take trash but you
can take trash overflow
>> and and pays you throw bags and you can
even make them pretty expensive if you
know if that's to cover make sure all
your costs are covered. I have to say
again in South Hadley,
not only do they charge a fee for the
bag, per bag, but they charge a transfer
station fee. So, every time you come to
the transfer station, you have to pay a
fee.
>> And so, it turns out that when you come
with overflow, you know, um it it's it's
it's not not free. It's not cheap.
>> Yeah,
Jennifer. But if we're saying I mean I
think that we'd get a lot of push back
if people were charged for taking their
overflow to the transfer station. So
we're saying we're going to build that
into the cost. You know, we're going to
spread it out among everyone so
everybody they don't know. It's not like
you're paying a separate fee.
>> If you accept if you accept overflow
trash and you have a pay as you throw
system, you would need to pay for those
bags.
>> Yeah. You pay for the bags, but you
wouldn't have wouldn't pay station.
Yeah. I mean, that's a that's a that's a
town decision, right? Right. But I agree
with Jennifer that that would be that
seems excessive and ownorous unless
there's some very good reason why. Um
uh I think looking at the time, we still
have three major topics, two at least.
Um one obviously is is curbside
composting.
Um the other is related to communication
outreach and also service requests and
what you know who handles that and what
do we do with complaints and and
staffing etc. And we do not have the
time to deal with those today. So I'm
going to suggest but again uh Paul may
want to weigh in here that we would need
uh Mimi's assistance at least one more
time to get our way through this in its
entirety. Um and hence our next meeting
is is October 1. Um same time, same
place, same venue. I don't know if Mimi
is available. Uh I don't know if Susan
is available, but um we still I don't
see us getting through these three
topics in the next five or 10 minutes.
And we do have a couple of other items
we have to attend to. Um and I think
also people need perhaps to digest
today's discussion. Um I think it's been
very fruitful, but we've covered a lot.
Um, I will be properly watching the tape
again at least once um to try and sort
through all of this. Um, Mimi, is there
anything in particular as we unless I
hear otherwise, I'm going to close out
the discussion here for today and allow
you and Susan um to go on to your own uh
work. But uh is there anything in
particular that um you still need to
hear from us about beyond these three
topics? Is there something in what we've
discussed today that that could use some
clarification? Um,
>> I don't think
>> you feel Yeah. You feel like you've
learned a few things. Hopefully, we've
been somewhat helpful to you today.
You've been very helpful to us. I'm not
sure how much help we've been to you.
>> No, you made some decisions.
>> Okay. Yeah, that's true. It's a low bar.
It's a low bar.
>> I can be there. I am available on the
first at 10 a.m. So,
>> all right. I do feel that it's very it's
essential that you be present. Um I'm
sorry we don't move as quickly as but
yeah it's we move as fast as we move. Um
all right I'm going to close out the
discussion then I'm going to ask
colleagues to obviously review uh in
their notes and maybe even go back and
watch the tape if you have the time but
u please review what we've gone through
today um and bring any concerns or
questions obviously related to that. But
we still have three topics essentially
to cover. we should be able to finish
that next time. And at that point, um
hopefully Mimi will feel like she has
sufficient uh information and decision
points that she can finish the RFP and
it can move to its next next steps.
Okay. All right. Well, thank you both.
Thank you, Mimi. Thank you, Susan. Um
and uh Paul, the next item on the
agenda, if I can find the agenda is Oh,
I'm going to offer Yeah, I'd like to
deal with the We have one uh town
manager appointment. Um I believe it's
actually sort of proforma. It's u uh
Mark Barrett who is the housing
authority rep for CPA. Um Paul, if you
want to just take that.
>> Yeah, this is a you know for the CPA
committee. Each committee gets to
appoint their designates. The housing
authority voted on theirs. We're still
waiting for two more committees to act.
So, this is just a their designate.
>> Any questions, concerns from committee
members?
>> Otherwise, I'm going to make a motion
that TSO recommend that town council
approve the appointment of Mark Barrett
as housing authority representative to
the community preservation act committee
for a term to expire June 30, 2027.
Second.
>> Then a second from Jennifer Tob. I'm
going to move directly to a vote. Uh
Jennifer,
>> yes.
>> Council Lord,
>> I Pam Rooney.
>> Yes.
>> Councelor Ryan is also an I. So the vote
is 40 with one absent
that appointment. Thank you, Paul. We
have two sets of minutes. Um one from
August 6th and one from September 3rd.
Um I'm going to do them each separately.
Um, I'm going to make a motion that we
approve the August 6th, 2026 minutes as
presented. Um, is there a second?
>> Second.
>> Any discussion, concerns, questions?
If not, I'm going to move directly to
vote. Um, and I'm an I. Jennifer Tob,
>> yes.
>> Councelor Lord,
>> I.
>> And Pam Rooney,
>> yes.
>> Thank you. Um, I'll make a motion again
that we approve the minutes of September
3rd, 2026 as presented. Is there a
second?
>> Second.
>> Pam Rooney is the second. Thank you,
Pam. I'll move directly to a vote. Um,
Pam Rooney,
>> yes.
>> Council Lord,
>> I.
>> Jennifer Tom,
>> yes.
>> And councelor Ryan is an I. Again, the
vote is 40 with one absent. Um, I wanted
I skipped over this, so let me go back
to it. I apologize. I want to give you a
very brief update on um if I can find my
notes.
I did hear from the resident advisory
committee. They have in fact uh sent out
a a rather exhaustive survey, but your
chair and his uh infinite wisdom forgot
to send it to you, so you haven't
actually seen it. Um but they're not
meeting again until um
October 27 and so I've asked to be
present at that meeting. Um they have
gotten responses from eight boards and
committees. It's not an overwhelming
response but they have gotten responses.
What I'm going to do uh with my
apologies, but given all the other
things we're doing, maybe it's just as
well. I will send you I will include in
a a message to you soon and make it
available uh the survey. Um I could put
all the response I guess I'll put all in
there. Um we've gotten uh as I said
actually responses from eight bodies.
They've gotten eight responses. Um and
you haven't seen the survey yet. So I'll
send that to you. Um nothing shocking or
surprising but um and hopefully we'll
get a few more between now and October.
Uh I believe it's October 27. Um, and
I've asked to be present at that
meeting. But just so you know that they
did in fact put a survey together over
the summer. They did in fact send it out
and they have in fact gotten a number of
responses and um, shortly I will send
you actually that so you can look at it
yourselves and we can certainly include
that as a discussion item briefly at our
next meeting. Um, but we will meet at
least once, maybe even twice before RAAC
meets and um reviews the the survey and
I will ask their input uh and then we'll
go on from there. Questions about that?
Um,
good. I again I'm sorry I didn't get it
to you to for today's meeting, but I
will. And um that is where we stand with
our work on community boards and
committees.
Um
future agenda items.
It looks like once again on October one
we're going to be continuing our
discussion with um Mimi Kaplan. We have
as I said three more topics to go over
um plus I guess a general overall review
of all topics and make sure that we're
in agreement as to uh the general
decision points with the RFP. Um, but I
imagine we will finish with that. I hope
we will finish with that at our next
meeting. Um, I will offer us an
opportunity to talk about the boards and
committee survey. Are there other topics
that we have? Um, I'm imagining we might
have time for one other topic at that
meeting. We don't have to decide today.
Um, but I have mentioned in the past um,
street lights is something we could
begin to take up again. um and uh field
survey the care and uptake of our
fields. So, um,
you can send me suggestions if you have
some you'd like to make now, but right
now what I'm envisioning is most of the
meeting will again be uh waste hauler
and uh if there's time available um I
would like to get back to some of our
other business and unless there's strong
feeling one way or the other um well,
we'll see what people think
and you can send that to me offline if
you wish. Um, but that's what I'm seeing
as future agenda items. I have no topics
unanticipated
by the chair and uh so unless there's
any further comment or thought um we can
adjourn
>> 20 minutes early.
>> Well, I mean as again I toyed with the
thought of trying to push us.
>> No, no, that's just
>> I know. I know. But uh I it's yeah I
think we also need time to digest um and
and for people to weigh in. So um all
right I'm going to move to ajourn. Uh I
guess we have to vote.
>> Okay you second Jennifer. Thank you. I
vote I Pam Rooney.
>> Yes.
>> Councelor Lord
>> I.
>> And Jennifer Todd.
>> Yes.
>> All right. The vote is unanimous with
one absent.
>> Thank you.
>> Thank you all. Thank you Paul. Thank you
Athena.
>> See you soon. Bye-bye.