To Anyone Feeling Stressed & Stuck In Life Right Now, WATCH THIS! | Susan David on Impact Theory
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In this discussion, Susan David challenges the conventional advice to simply stay positive or be resilient when facing difficult circumstances like economic crises or personal grief. She argues that forced positivity is not only ineffective but can actually make individuals less resilient by causing them to deny reality and ignore valuable emotional data. Instead of viewing negative emotions as something to be suppressed through "bottling" (avoidance) or getting stuck in via "brooding" (rumination), David proposes a third way: treating emotions as signposts rather than directives. These difficult feelings, such as boredom, anger, or grief, communicate what truly matters to us and signal where we need to pay attention; ignoring them prevents effective adaptation and problem-solving because it disconnects individuals from their core values. To navigate these challenges effectively, David emphasizes the critical importance of defining one's personal value system before facing adversity. She illustrates how social contagion can easily lull people into autopilot, causing them to adopt behaviors or fears based on external environments rather than internal truths. By clearly identifying what they value—such as learning, connection, or fairness—individuals create an inner core that protects them from self-defeating biases and the urge to give up when stress arises. David shares her own practice of journaling extensively until she can articulate a difficult feeling in a single sentence, which helps translate subconscious emotional data into conscious understanding. This process allows people to assess their situation realistically without being overwhelmed by fear or denial, enabling them to take values-aligned actions even amidst uncertainty. The conversation also explores the concept of "emotional granularity," where individuals learn to distinguish between broad labels like "angry" and more precise descriptions such as "scared because I care about this role." This precision is vital for maintaining healthy relationships and avoiding fusion with emotions, a state described metaphorically as being owned by an emotion rather than owning it. David introduces the strategy of connecting with different parts of oneself to create space between stimulus and response: acknowledging that there is not just the current "50-year-old angry me," but also a vulnerable five-year-old self needing love and a wise older self offering perspective. This internal dialogue broadens one's viewpoint, similar to astronauts experiencing the overview effect from space, allowing individuals to see their emotions as transient clouds passing through the vast sky of who they truly are rather than defining facts about themselves. Ultimately, David concludes that true emotional health requires acknowledging both our fragility and beauty while refusing to let negative feelings dictate our actions or identity. She references historical figures like Nelson Mandela and Viktor Frankl to underscore how finding meaning and purpose allows people to endure even the most horrific circumstances without losing their humanity. The dialogue highlights that we are not victims of our emotions nor solely masters of them, but rather observers who can choose how to respond based on a clear understanding of what matters most. By practicing self-compassion, grounding ourselves physically through touch like hugging oneself during bad news, and recognizing the child within us, we cultivate the emotional agility needed to thrive in an unpredictable world without falling into the trap of either toxic positivity or destructive despair.
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We are about to go into a potentially
devastating economic period and I think
that it's really freaking a lot of
people out knowing how stories,
thoughts, emotions will determine the
quality of our lives,
what can we do to master our negative
thinking?
Well, I think one of the first things to
say is I don't see thinking as either
negative or positive. Um our emotions
and our thoughts have evolved to help us
to adapt and to survive and to be
effective in our lives.
And so uh we yes, we experience some of
our thoughts and our emotions as
uncomfortable.
Let me ask, why do negative emotions
suck so much if they're useful? Because
they're really miserable.
Tolstoy when was one of the first people
to describe how our difficult emotions
help us to communicate. They're helping
us to communicate with ourselves and
other people. And so you know, when we
are sitting in a place that feels tough,
yes, it feels tough. But often what that
tough feeling is about is saying, "Gee,
something matters here. There's
something that I need to pay attention
to. There's something at stake." And so
the difficult emotions feel really
tough. But what they are pointing to,
what they are signposting, is often
something that we care about, something
that we value in our lives, and
something that we want to move towards.
And so Tom, it's such a beautiful
question that you ask in launching
straight in, which is how do we deal
with difficult thoughts and emotions,
for example, when we're facing into an
economic crisis?
And
the traditional way that one might
answer this question is
just stay positive. Just be resilient.
Uh just keep a good attitude.
And
that sounds innocuous on the surface. It
sounds like every single piece of
motivation that we ever hear is this
just be positive.
And so it probably sounds
odd to say that just being positive can
actually make one less resilient. It
probably sounds odd to say just being
positive can actually make one fragile.
But actually the research supports that
because the research is very clearly
pointing to the direction that when we
just be positive
in the face of difficult circumstances,
then we are not living in the world as
it is. Do you think this has to do with
unprocessed emotions?
I think that the narrative of just being
positive has a number of contributors.
Uh the first is that we live in a world
in which being happy is literally bound
into the Declaration of Independence.
Like it it it it feels like just being
positive and just being happy is a
birthright.
And so you land up having this really
tough experience which is that
the fragility of life holds hands with
the beauty. You cannot go through life.
You cannot go through business
uh without experiencing heartbreak,
without experiencing economic challenge,
without uh
finding yourself in a situation in which
you are perhaps unhealthy or healthy.
You know, the reality of life is that
beauty and fragility hold hands with one
another.
And so when we live in a society that
says you've just got to be happy, what
we often find is that people then start
beating themselves up when they feel
anything less than happy.
And so, we're not developing the skills
that help us to navigate the reality of
the world as it is. Right, that's what I
want to talk about. So, I am ever since
COVID kicked off, I have really been
worried about people at large, just like
the general population being able to at
first I thought it was going to be
purely economic.
And then it became like this sort of
looming health crisis, mental health
crisis of being isolated and alone. Um,
and now we're sort of back around to the
economic crisis again.
And when I think about people being able
to navigate this well and this idea of
mastering your negative thoughts, you
have a really unique voice in that
you're telling people to You don't use
the word lean in, but it's like that
there is information to be taken from
the negativity. And so, as we go in to
what I think is going to be a difficult
time, is part of your what you would
encourage people to do is to recognize
don't try to run from the pain or the
difficulty. It's a signal of what's
really happening. You need to be able to
assess the world as it actually is. What
I always tell people is you need an
interpretation of what's happening that
is both true
and optimistic.
Do you agree with both of those or do
you think just true and optimism may be
actually a red herring?
Well, true, yes, because
deny you know, reality will always have
its way.
And so, you know, it it when we deal
with difficult emotions, often what
happens is people do one of two things
in ways that are unhealthy. The first is
we get stuck in our difficult emotions.
We brood on them, we ruminate, we
obsess, you know, you talk you spoke
about
the looming economic crisis. And you can
see how often what we can do is we can
just dwell in and get stuck in these
difficult emotions in a way that
actually paralyzes us. So, this is
what's called brooding. Uh the opposite,
which looks so different on the surface,
is saying something like, "I'm just
going to be positive. I'm just going to
push through. I'm just going to get on
with it."
Uh
and it it sounds the opposite. It sounds
like actually what you're doing is
you're just ignoring those difficult
emotions. And in many ways you are. And
what's really interesting is both
brooding and what I've just described,
which is bottling,
both of those are unhealthy ways of
dealing with our difficult emotions. So,
a really important part of
and maybe this is where you're already
going, but can we define unhealthy? Cuz
I bottle like crazy. It is super
effective in terms of getting things
done. Yeah. But why
define unhealthy? I think that would be
helpful.
Okay. So,
if you are going for a job interview and
your girlfriend broke up with you the
night before, yes, by all means put your
difficult emotions aside and go in for
the job interview and put on your best
show.
When I'm talking about unhealthy
uh bottling,
this is an a strategy
that is actually an avoidance strategy.
It's basically a strategy that says,
"I'm having these difficult emotions.
I'm having these difficult thoughts, but
I'm not going to face into them. I'm not
going to learn from them. I'm not going
to connect with them. Instead, I'm just
going to think positive. And I'm just
going to get on with it." And often what
we do is we do this with really good
intentions. The intention is that I've
got a project that I've got to move
forward with, or I've got an interview
that I've got to do, or I've got a
relationship that I'm trying to be in.
But the problem with
uh
bottling and the definitional aspect of
what makes it unhealthy is that you're
doing it in a consistent and persistent
way. And that you never go back to those
difficult emotions to understand them.
If you are unhappy in your job
and you say to yourself, "Well, at least
I've got a job.
At least I've got a job. At least at
least I've got a job. It's fine." Mhm.
What we find is that 5 years later, that
person is still unhappy in their job.
But they've now lost 5 years. They
haven't used the signpost, the data that
emotions are giving them
to say, "Oh, you're unhappy in your job?
Why?" Because I need greater levels of
meaning, or I need greater levels of
learning. And so, when we turn away from
ourselves
and when we turn away from
these extraordinarily beautiful parts of
ourselves, which are our emotions,
basically waving at us and saying, "See
me
and learn from me." Then we are unable
to adapt effectively. And so, one of the
most popular
notions in our current world is that
we've got to just grit. You know, we've
just got to persistently grit through.
But there is a world of difference
between being stubborn
versus being stupid.
Okay? Like, if something is values
aligned, if it has a chance of success,
if it is something that uh
when you are looking through the light
of day in a realistic way,
you're like, yes, this thing is for me,
then by all means grit. But when you're
having difficult emotions that are
saying to you, actually maybe this thing
isn't going to work out. This thing
might be a relationship. It could be a
hope or a dream.
At that point, keeping on gritting
through has a real opportunity cost.
And so, when we ignore those difficult
emotions, we also
turn ourselves away from
the ability to adapt and to be effective
in our lives. Emotions are really
confusing, though.
So, here is one I think it's important
to plant a flag on the following idea.
There's pathology on both sides. So, you
can ignore your emotions, and that
becomes pathology, and you can give in
to your emotions constantly, and that's
pathology.
Yes. And I've heard you say that our
emotions are data, not directives, and
so people need to be careful not to be
in the grips of their emotion. We will
definitely get into that. But, okay, so
we've got that idea that there's
pathology on both sides. You have to be
careful. Now, what's interesting is I
think you and I may be on I don't think
either of us fell into pathology, but I
think we're on different sides of the if
you were going to err, maybe too far on
the like it's okay to sit with your
negative emotions and make friends with
them. I would certainly err on the side
of bottling them up. Um which I have
found to be effective, but I am very
cognizant of the fact that if you are
not careful
that your emotions will go underground,
and you won't understand them. And I
live in terror of not understanding my
emotions. The problem is they're very
confusing. And so, as you when you said
when you look at it in the cold light of
day and you're being realistic, it was
that's very close to what you just said.
And I thought, but man, really knowing
if you're being realistic is hard.
Yeah. So, how do you encourage people or
teach people, maybe is a better word, to
figure out what their emotions translate
to into logic or words? So, I just want
to firstly circle back to the bottling
and brooding because, you know, when I
use the word unhealthy
I think it's useful to describe what I
mean by that.
When you are stuck in a difficult
emotion,
what is owning you? The difficult
emotion is owning you.
You're not in your life. You're not
seeing your child. You aren't able to
connect effectively in your relationship
because you're a so immersed in that
difficult emotion.
And so brooding on our difficult
emotions is unsurprisingly associated
with lower levels of mental health, of
well-being, of
a likelihood that if you feel depressed,
that depression will continue. Um and
also a difficulty in actually
problem-solving in your life because
it's almost like if you imagine your
difficult emotions are pile of books and
you're holding those books so close to
you with such tightness,
you are unable to breathe and to connect
and to let go. And so that is the impact
of brooding and that's why I say
brooding is unhealthy.
But let's look at the opposite. It looks
so different.
Just push through. Just be positive.
Just ignore your difficult emotions.
Uh when we do this, we are holding the
books so tightly away from us that our
arms get tired, that we are unable to be
with ourselves, that we are unable to
see ourselves. And so
consistent
bottling of difficult emotions, pushing
them aside, is associated with lower
levels of problem-solving because you
aren't facing into the reality. Lower
levels of relationship effectiveness
because the person is not experiencing
you as vulnerable and authentic. And as
it turns out, lower levels of mental
health and well-being. And so, the
question then really becomes
what is it that emotional health looks
like?
You know, what is healthy from an
emotional perspective? And what we know
is that we need to have two
aspects of emotional health that hold
hands with one another.
The first is going to our difficult
emotions. Going to is not
at them, assessing it.
Looking at them, not getting stuck in
them, because we own our emotions. They
don't own us.
So,
looking at them, trying to understand
what the emotion is signposting that is
important to us. And let me give you an
example of what I mean here.
If you feel bored,
you can be bored in
a loving relationship.
You can be
bored in a busy, busy workplace.
That boredom might be signaling that you
need more learning and growth.
And it's an opportunity for you to face
toward your partner
and create greater levels of depth and
connection, to maybe have conversations
that you haven't been having for years.
What is up, my friend? Tom Bilyeu here,
and I have a big question to ask you.
How would you rate your level of
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And let me tell you right now,
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stretching to reach your potential
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even when it gets boring, and it will
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I will see you inside this workshop from
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friends, be legendary. Peace out.
How do you get people So, my my
fundamental question though is
you could be bored in a loving
relationship because the other person is
boring, you could be bored in the loving
relationship because you've stopped
having sex that's exciting for you. Like
how do you know which it is? Like this
emotions feel a little bit like dream
interpretation, where it's like it could
be that,
but it could be this.
Well, Well, let me ask you this. So, if
you feeling bored in a relationship,
that boredom is often signposting
something that we value.
Okay. So,
Don't you find that a lot of people are
blind to it though? That they really
can't figure out what like when I So, I
think that I'm
uh good at this kind of thing. And when
I think about how much time and
attention it takes me to get to a
conclusion, I'm like, "Yo, how does the
an average person that just this isn't
how they're wired for better or worse?
Like how do they get to the conclusion?
Don't I don't think that one needs to
overly complicate Like I'm not talking
about every morning, you know, sitting
and journal I'm being By all means, if
you want to sit and journal in the
morning, I found journaling very helpful
in difficult times in my life.
But But you know what happens is
all of us at some point move into
different spaces where we go on to
autopilot.
Where we just going through our day
where we're in the grips of an emotion?
Like we're just sort of we're not
looking at it and so we're just riding
along.
We We just we we riding along. We've got
our job. We haven't actually stopped to
say, "What is it that I value here? Am I
living the life that I want? Am I doing
something that is important to me?"
And it's extraordinary how often when
you say to people like, "What are the
things that you value?"
people say, "I've got no idea."
"I've got no idea what I value. Um yes,
I'm earning a living. Yes, I'm an
entrepreneur starting this new business,
but I've got no idea what I value." And
when I'm talking about values here, what
I'm talking about are things like
learning, collaboration, fairness,
connection, relationship. You know,
there are these beautiful
values that are so grounding to us as
people.
And when the world is changing around
us, whether that world is changing
because of COVID or because
of an economic forecast, we can often
feel flipped around by the world. And it
is so crucial for us to have a
relationship with ourselves.
To have a relationship that is
this relationship
that is a seeing of the self.
And so how do we get to that point? How
do we get to that point? We often are
getting to that point through our
difficult emotions.
Yep. So I'm going to say that in my
words and then you tell me where we go
with this. So
your subconscious is kicking up to you.
It's trying to communicate, but the
subconscious does not speak in words. It
speaks in feelings, emotions. If you
damage the region of the brain that
processes emotions, people can't make
decisions. You would think they would
become coldly logical, but they do not.
They become incapable of deciding. So we
know emotions play an absolutely
critical role. So, you've got the
subconscious trying to let you know that
something is going on that you need to
assess.
Uh
my guess is that well, this is how I
deal with it. I slow down, I create
literal silence.
I try to still my mind. Yeah. That puts
me in a calm and creative state
as I put words on it
Yeah. that allow different regions of my
brain to connect that otherwise might
not connect so that I can suddenly put
words to that feeling of oh my god, this
is about this thing.
Yeah. Then I force myself to write it in
a single sentence. And if I can't write
it in a single sentence, I know I don't
understand it yet. And I will journal
and journal and journal and journal.
Literally, I have journaled sometimes
30,000 words, 40,000 words. That's the
length of a book Yeah. to try to like
figure out
what is this? Again, just trying to get
so I can say it in a single sentence.
So, when I say it, my subconscious goes,
"Yep, that's it." Yeah.
Then I'm like, "Okay, now I know what
this is."
Does that
ring as a universal approach or
powerful. And actually, what you are
describing then is that you are not
someone who bottles their emotion.
That's really interesting. So, I'm the
king of bottling. But
You come back to it. And this this is
the this is the cornerstone of emotional
health.
The cornerstone of emotional health is
this recognition that we go through the
day and not every emotion do we need to
stop and inquire about, but when you've
had a couple of weeks of feeling
disquiet about a relationship or about a
job or you're feeling sad or you're
feeling burnt out. You There's so many
experiences that we have.
Again, we live in a world that tells us
to just be positive and push through.
But when we do this,
we paradoxically become less resilient
because we are now not facing into
the signal that this disquiet is
bringing to us. And let me give you some
examples of what I mean here. You know,
I've already said like boredom might be
signposting that you need more learning.
And it might be that that learning is in
your relationship or it might be that
your learning is in your job or with
your friendships.
Grief.
Grief. Many of us in these past couple
of years have been through a process of
grief.
Whether that is grief of
a parent, someone who's actually
physically with us no longer,
or grief of what was once in my
assumptions of what the world could have
been.
for that, for sure. So, there's grief.
And
the the impulse when we feel grief
is to just keep going, just keep going.
But there is such
beauty. I've I recall periods in my own
life when I've been in grief.
There's such beauty. Grief is love.
You know, grief is love. Grief is love
looking for a home. Grief is
that person that you've lost saying,
"See me. Remember me.
Connect with me."
And there is something so profound and
human and powerful
and non-hustling
that's
at stake in the turning towards that.
Let me give you some other examples. Um
anger.
You know, anger, we can we can brood on
our anger. Brooding, we get hooked on
our Twitter feed. We get stuck inside
being right.
Bottling is I'm just getting on with my
life.
But when we feel a sense of anger, often
that anger might be signaling that
fairness is important to us or equity is
important to us or something that we see
when we watch the news shows that a
value that is important to us is being
contravened.
But it could also be pettiness and an
ugly being
is yes. Yes. Yes.
And this is why it is not about getting
hooked on the difficult emotion, but
rather recognizing that our emotions are
data.
That our emotions are data. They
signpost things that we care about, but
they are not directives. Just because I
feel angry doesn't mean I need to have
it out with everyone.
Our emotions are data. They are not
directives. And I'll give you, you know,
yet another example that I think was so
powerful during these past couple of
years is
people described how
they felt really lonely.
You know, you can be lonely in a crowd.
You can be lonely
in a house with a loved one.
Because as we come to the kitchen, we
turn away from that person. We on our
phones, they on their phones.
And loneliness
signposts a need for intimacy and
connection.
So when we turn away from these parts of
ourselves, we also turn away from
the beauty and messiness of our
humanness.
I want to go back to the idea of problem
solving. So as you're describing this,
I'm like, man, people really have to
understand though what the root cause
is.
There's There is something utterly
fascinating to me about you. So when I
look at the same problems that you look
at, Yeah. you there's like a light in
your eyes. There's you talk a lot about
the beauty of the conflict and you know,
the bittersweet nature like before we
started rolling, there's really
something there for you that you love
about like the you know, that that
bittersweet nature of life. And so one
of the notes that I took is
um
I'm I wonder how you feel about the idea
of risking real tragedy. Now, before you
answer that,
I want to bring it back to what made me
start this. So, I have a feeling so you
look at these things and and to you
there's like a real beauty there. I look
at them and think most people are going
to get eaten alive by that because
it
and maybe this is just me and every
theory is autobiographical so I can't
help but reveal myself.
That most people are driven by their
insecurities. That's certainly true for
me. And they get lost. They don't
understand the impulse.
I have the very good fortune of
recognizing when I'm being petty or
insecure and I stopped running from that
a long time ago so I can look at it and
just be like, oh, that's interesting.
I'm I'm insecure about that thing.
That's petty. That's gross. I don't like
that in myself. I can adjust my
behavior, my emotions to data not
directives. All of that makes all the
sense in the world to me.
But there's 37 reasons why somebody
might feel lonely in a house with
somebody they love and finding out which
one it is is really hard. And that
process to me fills me with intensity is
probably the right word. It might look
like aggression to most people.
Uh so,
how knowing cuz my whole thing
you are so uniquely good at helping
people
um
deal with the complexity of an emotional
life. Yeah.
Thank you. Oh. I've spent my life in
this. No, I mean this is amazing. You're
one of the one of the only people I've
ever heard talk about the the sort of
good and bad that there's pathology on
both sides. Like all that stuff.
But
as people are as we step into this
difficult time,
Yeah.
we know that people need to create a
space between the stimulus and the
response. But my question is, how do
they create that space?
And
knowing that
as they really face their emotions and
recognize that I'm bored at my job or
I'm bored in my relationship and I need
to make a change,
that when we
take bold decisive action, we risk
tragedy.
Because you may lose your job or leave
your job now and as we go into a
pandemic and your life gets worse.
Yeah.
A core part of what I talk to is uh
firstly being compassionate with
yourself.
Because it's very easy to talk about
emotions and we've got to go to emotions
and we've got to learn from emotions and
but but learning from emotions
and going to emotions even though it is
actually crucial
to our well-being,
uh it takes courage.
It takes courage to face into a
relationship that isn't working and that
feels like it's not values connected.
It takes courage to have a difficult
conversation.
Uh
growth takes courage. Learning takes
courage. Like this takes courage. And so
a really crucial part of
my work
is not about
going to difficult emotions in a way
that is
clinical and hard and and
and icy.
It's actually rather about going to
ourselves with love.
And I say this, Tom, because I think
that the world
invites us into an unseeing of
ourselves.
The models that we have of success are
that there's an A and there's a B.
And that you you you just get from A and
B.
You know, you you just do it.
What we don't talk about
is the messy middle.
We don't talk about the confusion. We
don't talk about the um
that liminal space, the space of not
knowing which my direction could be or
should be.
And so
I think that when we fail to
move into that liminal space and do so
with compassion,
what we do is
Compassion for what? That you messed it
up and you did it wrong?
that it's hard to human. Compassion that
Compassion that you don't always have
the answers. Compassion, you know,
there's this beautiful uh Greek
philosopher Heraclitus. Heraclitus
describes this idea that I think is just
so extraordinary and of course so true,
which is he says
you can never step into the same river
twice.
What does he mean by that? What he means
by that is that the world is always
changing.
And that we as human beings are always
changing.
And yet our models of success suggest
that there is
something known that is out there and
it's only up to us to just step into it.
And the models of success suggest that
something that you wanted when you were
20 are things that you're going to want
when you're 40. Or when you're 60.
And they are false ways of
humaning.
Because that way of humaning keeps us
stuck.
And so you then say, "Okay, well, if I
change and if the river's changing, the
river here being the environment, then
how do I deal with the uncertainty?"
And we deal with the uncertainty by
becoming more adept with emotions
because with uncertainty is going to be
confusion. Is going to be doubt. Is
going to be complexity. And so, I think,
you know, really what you are getting to
here is so profoundly important, which
is
which of the 37 answers is the answer?
And what I am saying is
instead of trying to just rush to the
answer,
there is power in slowing down.
In slowing down into the liminal space.
And And Tom, an example of this is
when we've
when we move into our future, when we
move into an economy, when we move into
a pandemic, when we move into whatever
these experiences are,
the impetus is always to have the
answer.
And sometimes, in fact, very frequently,
if we just slow down, there is such
beauty and creativity and growth that
happens in the not knowing. And I know
that you've experienced this. I know
that like
it's not like when you're starting a new
business that you suddenly wake up in
the morning and you just like, "Oh, this
is what the business is. This is the
business plan. The This is the strategy.
These are the answers." No, there is
a space of confusion.
Of trying things out in your mind. Of an
unknowing.
And so, when we give ourselves
permission
to be in confusion,
with my team, I have I committed at the
beginning of the year. I said to them,
"We are going to treat the messy middle.
The space between A and B.
The space between the start and then the
outcome.
We going to treat the messy middle as
a sacred beautiful space.
Not as oh there's something wrong with
me. Not as oh I don't know which answer
it is, but we are going to treat the
space as a sacred beautiful space.
And what I mean by that is when I'm
working with my team and we're like
which direction are we going to go in
with this technology? How are we going
to build this thing we trying to build?
We've now moved into a languaging around
the space where we as an individual and
as a team we say huh.
That's interesting. I think we in the
messy middle.
Can I get people a mile marker to your
superpower here?
Oh, I don't know. Tell me.
So what you don't you're not compounding
your problems.
So what I like about So for people that
don't know you have a book called
Emotional Agility. Brilliant book. We
covered it last time in our first
interview together which people should
watch.
Um
and the idea of being able to move
easily from one emotion to the next that
space that we're talking about. Victor
Frankl is somebody I'd love to hear more
of your thoughts on, but that idea
between stimulus and response there is a
space, but you have to create that
space. You certainly should make that
space bigger and give yourself the the
time to react well.
Uh that seems to be where you shine.
Where your
So I I heard a very interesting thing
and it it allows me to predict the world
more accurately. So whether it's
literally true or just predictively
true, it's nonetheless effective. And
that is that uh the presence of estrogen
makes sitting with an emotion easier
than not having it which makes my
ability to predict my wife and why she's
just okay. Like she doesn't want me to
solve the problem, she just wants me to
listen. But I'm like this is so
uncomfortable. Even her feeling like
that, we should talk about emotional
contagions, yeah, but me catching her
emotion is so unpleasant that I'm like,
"Yo, we have to solve this problem."
Now, when I heard that for her, it's not
that the problem is any less painful,
it's that being in pain is not as
problematic.
And I was like, "Whoa." So, that is
beautiful.
Yes, and it feels true. That certainly
defines a difference to my wife and I.
Um
and when I hear your
advice and the way that you think
through these problems, it seems like
that is the real power point that don't
make your problem worse by trying to
rapidly get out of it. Like, you need to
be able to sit with it, assess it,
and then make a decision.
to circle back to something that we
started talking through earlier, but it
there's a beautiful closure that happens
here, which is
I said for effective emotion processing,
we need two things, and I started with
the go to.
Going to emotions, naming emotions,
labeling, understanding the signposts
that emotions are pointing us to, and
also being compassionate.
Um and we can talk more about that cuz I
know that's it's a really important part
of
how to human cuz it's it's hard to
human. It's hard to human nowadays.
I've noticed. Ah, I think we all have.
It's It's really hard. Like, it's hard
to human, and so
going to emotions is a crucial part of
emotional effectiveness.
But, I said there were two things. The
other part of it is going through
emotions.
Going through emotions is where you now
say
"Okay, the value that this emotion is
signposting, which is learning or
connection or intimacy or change,
the value that this emotion is
signposting, asks me, invites me to take
action.
In other words, I think that in a way,
one of the things that you were pointing
to a subtext of what you were pointing
to is like, "Gee, am I going to get
stuck in the difficult emotion? Am I
going to get stuck in it?" But no,
because when emotions signpost the
things that we care about, what it's
actually inviting us to do is to take a
step towards that thing. To reach out
with love. To
to um think about, "Okay, well, if I
need more growth, what are ways, even in
my current context, that I could get
more growth in my life?"
And so, there is an impetus not to
circumvent through false
problem-solving,
but rather move towards problem-solving
that is guided
by your inner core. You know, I think of
a gymnast.
I think of a gymnast
who has the strong inner core.
And
all of the moves change, and the the
audience claps, and there's music, and
there's all of the stuff that's going on
around the gymnast.
And it is the inner core that allows the
gymnast to land and to regain balance.
And when the world is changing around
us, and even when we are changing inside
of us, there is this inner core of these
emotional capacities,
this ability to say, "Hmm,
what is this emotion signaling to me?
What is this disquiet? Let me sit with
it. Let me not judge the messy middle,
but rather recognize that this is a
space, yes, it's confusing, but it's
also a space of potential creativity and
growth. So, let me not rush out of it.
Let me just be with it for a while, not
be stuck in it,
but be with it for a while.
And as I start sense making from that,
I'm then able to go through those
emotions. And what do I mean by going
through? I mean taking steps that are
values aligned, putting your hand up for
with the difficult project because it
now it feels growth oriented. Going out
to dinner with your loved one and asking
a question or going to a place that
feels
extraordinary about your hopes and your
dreams and maybe a place that you've
turned away from through the complacency
of the life that you've been living.
And so it's the go to
and
it's the go through. But the go through
is guided
by a strong inner core of our values and
a seeing of the self rather than an
unseeing.
This is super powerful. So I want to
talk about the idea of developing that
strong core of values. So you talked
earlier about people needing Most people
don't even know what their values are. I
think a lot might be hiding in values.
When I think about my own life and how
I've been able to navigate difficult
things and still move forward. Um
Let me run an idea by you. I'm very
curious
yeah, yeah.
I want to come back to journaling as
well cuz I think it's a really important
part. Yeah.
So I have a feeling that people would be
very well served to put values in place
around the idea of regrets.
And the reason that I have rules in my
life and that I have values in my life
is I want to say an abject failure on a
world stage. If I screw this up, what
story am I going to tell myself about
myself? Because ultimately it doesn't
matter what the world thinks about me,
it matters what I think about me. If the
whole world hates me, but I really
believe in myself and believe I did the
right thing and all that, I'm going to
be fine. If the world loves me, but I
think I'm a total failure, it's not
going to matter.
So, when I think about putting rules in
my life and coming up with a value
system My rules are based on my values,
which is why I keep tying those two
things. So, coming up with a value
system and then putting rules in place
I do that because if I were to embarrass
myself in some catastrophic way, if I
were I think about this a lot. If I were
to make my my wife's life worse
Mhm. Very telling that I don't think
about my own, but if I were to make my
wife's life worse, I would have to know
that I was at least pursuing the right
values and that the suffering that I
have brought upon others
Yeah. is at least um
valiant. And that I was attempting to do
the right things. Interesting that word,
I think uh hit something. So,
what do you think about that idea? The
idea that like regrets are real
how you think about yourself matters a
lot Yeah.
and that if you don't have your values
in place, you won't ever risk tragedy
because all you can see is that tragedy
was bad and I'm not going to put myself
in that position. But if you have a
value system that mandates you risk
tragedy
then it becomes worth it.
I love I love the depth of this. I think
that um
what you describe is so
powerful.
Uh you mentioned a little bit
earlier social contagion.
Social contagion is the
very interesting psychological
phenomenon where we get caught up in
other people's emotions and behaviors.
So, you might be in a workplace where
everyone's feeling stressed and busy and
or you read the news and everyone's
stressed in the news and you start
feeling those things.
Uh we also know we have behavioral
contagion. Behavioral contagion is where
we live in a particular environment and
we start picking up without even
realizing it on the behaviors of others.
So, we know in large-scale
epidemiological studies that if someone
in your social network gets divorced, it
significantly increases the likelihood
that you will get divorced, which is
extraordinary. If you are on on an
airplane This one freaks me out. We we
we and I say airplane and I know in the
US we say airplane. Um but if you are on
an airplane and someone
sits next to you
and you do not even know the person and
you are trying to be healthy
and that seat partner buys candy
70% it increases the likelihood by 70%
that you will buy candy and sweet
things, too.
That's insane. So, I you know
how do you protect against social
contagion? How do you protect and and
I'm using these as micro examples of
something that is actually
much more than a micro.
It ultimately determines whether you are
living the life that you want.
This is so scary.
scary. It's so the it it is social
contagion is so
powerful.
Uh we saw it at the beginning of the
pandemic. We saw how people were
grabbing toilet paper. You know, this is
catching behaviors from other people.
is what I'm talking about in terms of
the difficulty of assessing your
emotions. And so, and this is where what
you talk about and I think what you
stringing is something much more
powerful actually even than what I'm
saying and I'd love to move to it, which
is the risk of tragedy because I think
there's there's a through line there
that is really important. But what I
want to um before we get there say is
that what can happen with social
contagion is we get lulled into
autopilot. Oh, someone else is driving
this kind of car. I want to drive it.
Someone else's wearing these clothes,
someone else doing this kind of job.
Everyone's selling their stocks,
everyone
We all get lured into social contagion.
And so, we ask ourselves the most
crucial question, which is, how do we
protect against it?
How do we protect against it?
And the strongest answer that we have
from science is by knowing what your
values are.
So, let me play out an example, which
is, if you in conversation with your
gorgeous wife, and she's upset about
something, and you find yourself getting
immersed in her upset or in her anger as
an example,
but you know front and center that the
relationship
is so important to you, and that clean
communication and clarity of
communication is a value that you want
to hold to.
We know that when people have taken a
little bit of time
to affirm and identify what their values
are,
they are more likely to be protected
from social contagion. And I want to
give you an example of how this plays
out.
Imagine you are someone who's grown up
in a community in which no one in your
community goes to college.
Okay? So, every single piece of
context that you've been in has said, we
aren't college material, we don't go to
college, we're not that type, that's not
who we are.
Okay?
But imagine you
have a passion and an interest,
and so, you study hard,
and you make your way to college, and
you finally get there.
Okay?
There is going to come a time in
college, and in life,
when we fail.
When we have an exam and we do really
badly, when things don't go according to
plan.
And
at that point, when that student is in
college,
and they take a test and they fail the
test,
there is a significant likelihood that
they will drop out.
And it's so interesting because we
always think of biases as things that
other people have about us.
And yet what you start seeing is if you
grow up in an X environment or a Y
environment, you in times of stress
start to turn the bias against yourself.
Oh, they were right all along. Maybe I'm
not cut out for this. Maybe there's no
point in even trying. Oh, maybe I am
unworthy. Okay? Yep. And so we know that
at that crucial juncture, and again, I
give this just as an example, but it can
apply to any context in life.
At that crucial juncture, what we start
to do is we start to turn biases
against ourselves. Oh, they were right
all along. Maybe I'm not college
material.
with this idea.
Okay? It's so fascinating. Then you
start saying, what is it that protects
people
from becoming self-biased?
From having a narrative
that is not a narrative that they want
to live into, but is a narrative that in
times of stress starts to rear its head
and to own them. What protects them?
And we know that if we take that college
student and we ask them
to
just on their first day of going into
college, spend 10 minutes, 10 minutes,
writing about why are you studying this
thing? Why is this course that you are
on important for you and in your life?
What is your purpose here? Mhm. We know
that that 10 minutes literally protects
the person 3 years down the track from
dropping out. So, now let's get
It's let's get generalized. You're going
into a difficult relationship, into a a
a business where you believe in it,
where it's purpose connected, but where
anything could change, where the world
is uncertain.
This is why having this core, being the
gymnast with your values, is so crucial.
Because when you know what your values
are,
when you know why you're doing this
thing,
we are more likely to be able to stay
the course.
And we are more likely to be able to, in
your words,
risk tragedy.
And what I want to say is
we may be risking
tragedy.
But the true tragedy,
the true tragedy is when we don't know
what our values are.
And
when we are
literally risking
our lives.
And what I mean here is we are risking
our lives in an autopilot. The tragedy
of never living
The tragedy of not living.
What is that, my friend? You and I are
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never-ending improvement. All right,
back to today's episode. Yeah. Yeah. Oh
my god. So, to your point about humaning
is hard. Uh
yes, it is extraordinarily difficult.
Emotions are signposts to a value system
that you've never taken the time to
write down that you've been developing
since you were a little kid. Often
shaped wildly by trauma as a kid.
Yeah. When your brain was still like
half-baked like
Yeah. Oh my god. All of this stuff
creating this It's feeding your
subconscious mind. Your subconscious
mind does not have the uh effect of
speaking to you in words as we were
talking about earlier. So, now you get
these feelings. Something doesn't feel
right. You feel off. But, you also feel
a tremendous sense of fear when you look
at
Yeah. what change might bring, the
unknown, the liminal space, which that
whole idea is fairly new, the the at
least the word liminal. But, now I have
like completely fallen in love with like
that in-between moment where everything
is uncertain.
It's so beautiful
It is terrible and terrifying.
yes.
And this is where most people get stuck
and this is why people don't make
progress in their life. And so, when I
ask how do we master our negative
emotions, it's exactly this. Like, you
have to get into that messy middle. You
have to define your values. You have to
take the time to journal. You said you
wanted to get back to that. You've got
to take the time to write this stuff
down, get Yeah. your own ideas. And some
of this isn't even getting clarity, it's
creating clarity. There's no clarity to
be had That you just get it. Right,
exactly. Like you have to take the time
to say Yes. Here's my best like go at
what I think I should value.
Over time you will see whether they work
or not. But so that idea you were saying
about um that you become self-biased
Yeah.
in moments of stress based on something
that you learned a long time ago. This
is why I am utterly convinced that zip
code-based poverty has everything to do
about mindset and very little to do with
actual money because they say you go
from uh t-shirt to t-shirt in three
generations. Meaning, if you start
broke, you can get wealthy, but you'll
be back to broke. Uh because what ends
up happening is the ideas, the even the
the pain that that person had to like
when I think about my own obsession with
success, it's because I felt like I
lacked as a kid, right?
Yeah.
for things, I wasn't able to get them.
And so I was like, "I'll never feel like
this again." And so you overcompensate
and you just go ham. Now, if I had a kid
and raised them and they never wanted
for anything, the odds of them having
the fire in their belly that I have is
virtually zero. And so them doing all
the suffering and everything that I've
done to get what I've gotten
Yeah. it's just not going to happen. So
you take somebody that grows up in the
inner cities. I actually So Impact
Theory exists because someone looked me
in the eye when I was trying to get them
to believe in their own future. And they
said, "Well, my mom told me that the
world doesn't want people who look like
me to succeed." And I was like, "What
the fuck?" Yeah, that would be that
implicit bias. to think like that. And
so you're from South Africa, Nelson
Mandela is arguably the most influential
person in my life. Though I've never met
the man, but reading his book Long Walk
to Freedom and he said he got in a plane
where the pilot was black and he was
like freaked out. And he was like,
"Whoa, whoa, whoa, black people can't
fly a plane." And he was like, "Oh my
god, like how could I, as a black man,
think that?" He was like, "Whoa, like
that these ideas could get implanted
that deep into my mind."
And so,
when I think, like telling your kid that
the world doesn't want someone who looks
like you to succeed, you you walk out
just well, why even try? And now your
behaviors are, I'm not going to try. And
so, if you don't take the time, to your
point about college, write this [ __ ]
down, that even if the world wants me to
fail, I will never stop trying. I will
always pursue that which I love.
Whatever that's going to manifest as a
value,
you've got to have it, because if you
don't, in times of stress, you will
slide back to, oh well, the world
doesn't want me to succeed anyway,
therefore I shouldn't even try.
Yeah, oh my goodness. So, I didn't even
There's so many things to unpack there.
The first is
I would say that one of the most
disempowering
ways that we can be in the world,
probably the most disempowering way,
is to feel that we are completely
victims to the system and the
circumstance.
Okay?
Because then there's no point in trying.
Then the the bias holds me, the story
holds me.
Another of the most disempowering ways
we can be in the world
is to think that
everything
rests on my thoughts and my emotions.
Because what that denies is the reality
of context. It's pathology on both
sides.
You know, it's it's it's the bothness.
And and I, you know, sometimes I talk
out against this forced positivity. Not
sometimes, I always talk out against
forced positivity, because it's cruel
and it's unkind and it's ineffective and
it We do it to ourselves and we do it to
others and there is no research that
supports the idea that forced positivity
is associated with when forced
positivity is denial is associated with
greater outcomes.
But so often people say things to me
like so are you anti-happiness? You
know, are you are you anti-happiness?
And I'm like, "No, I'm not
anti-happiness. In fact, I I wrote a 90
chapter I edited a 90 chapter handbook
called The Oxford Handbook of Happiness.
I am genuinely and curiously and and um
purposefully interested in true human
happiness. And one of the most
fascinating chapters of this book
was a chapter about how where you live
and your access to public transport, how
it impacts on your well-being.
And of course it does because if you are
needing to commute 2 hours to work and 2
hours from work every single day, it is
impacting on your relationships and your
capacity to be there for your family and
your children and so on.
And so there is again this bothness. It
is not about
I am a victim of the system
because that traps me.
It is also not about
I am a complete victim of my own mental
state and mindset
because that denies
the truth. That some [ __ ] is hard. That
some [ __ ] is hard. That some [ __ ] is
hard. And I wanted to come back, Tom,
because
you spoke about Nelson Mandela.
Nelson Mandela described how
in order to live through his purpose
he needed
to
be able to sit down with his oppressors.
is what he described. Facts. And he's
learning actually about
his anger.
You know, not running away from anger,
but actually
going towards your anger,
knowing that your anger is signposting
that you care about equity and fairness.
And then what demands that you sit down
with your oppressor
is because you care about equity and
fairness.
And therefore you are
being values-guided towards having that
conversation. And so the point that I
make here when I'm talking about
emotions are data not directives
is that when you think about emotions as
data and you say like
"Oh, well, I'm sad." Or "Oh, well, I'm
grieving." "Oh, well, I'm angry."
Those emotions are signposting things
that you care about.
But the not directives part is just as
important. Just because I feel sad
doesn't mean that I get to stay in bed
all day.
Because actually what is the sadness
signposting? The sadness is maybe
signposting that I
care
about outcomes, that I care about life,
that I care about people.
And so the sadness is
is signposting
that this thing that is outside of me
right now matters.
And so this part of emotions are data
not directives
we are
we are learning from our emotions
so that we can step into the wisdom of
our values.
And that's why emotions are data not
directives.
I'm learning from my emotions, but we
own our emotions. They don't own us.
Every single
own our emotions. I think most people
are owned by their emotions.
own our emotions. Yes.
Nelson Mandela, I would be owned by my
anger if I were locked up for 27 years.
Yeah. I can't fathom. He is a human of a
higher class than I like it's
unbelievable. I really want to pretend
that I would be that amazing. I would
not. And the fact that he was And here's
what I love from Long Walk to Freedom is
he said that the oppressor gives up
their humanity to oppress somebody else.
And so it doesn't make sense for me to
come out and just turn the tables of
oppression.
You have to find and I can never
remember if he said this or if I just
implied it, but you have to come up with
a third way because you can either
remain oppressed, become the oppressor,
or find this third way of unity.
And the fact that he was able to do that
is really really incredible. And it
brings me back to Victor Frankl and this
idea of So, Victor Frankl for those who
don't know and I can't imagine you've
watched my content and you don't know
who Victor Frankl is, but uh Victor
Frankl was in the um in Auschwitz. He
was actually in multiple death camps,
Nazi death camps. And he said that if
you could establish meaning and purpose
that you could navigate the I mean the
most gruesome situation I can possibly
imagine.
And he said if you didn't have that,
then you died. And he said you could
predict within 72 hours who was going to
die when
because you would see them give up on
their purpose and then it was like, "Why
am I doing this?" And then they would
just die.
That's crazy to me. Yeah.
And goes to show that there is a
relationship you have to have with your
emotions because if Nelson Mandela had
been consumed by his anger as I would
have been, then you have no Nelson
Mandela. Nobody knows him. He's just
somebody that burns out very quickly. Uh
and if you
are just overwhelmed by your suffering
and don't assign it, because it's not
really there, but you don't assign it
meaning and purpose, then again, you
will burn out and that's that.
Yeah, so can I can I play out Nelson
Mandela and Victor Frankl via emotional
agility? Yes, please.
Um,
yeah, it's it's very much about the
tapping into the wisdom of our emotions
so we can move towards our values. So,
Victor Frankl,
actually, I want to start before Victor
Frankl. Can I talk about Primo Levi if
we're talking about
know who that is, so I can't wait.
Primo Levi uh,
also survived the Nazi death camps.
And he described how
when he was on the when the the death
camps were liberated,
and he boarded a train back to his
hometown in Italy.
And he'd just been through this
indescribable experience in the death
camps.
And he described how he was on the train
and it came into the station where
his hometown.
And there were people waiting at the
station because now everyone had been
released from the death camps and and so
the the towns people had come to meet
everyone who were on the train.
And
Levi described how
he and his fellow prisoners were
absolutely emaciated.
And how the towns people stood at the
station and then
as everyone started to get off the
train, the townspeople turned away.
And they said they were so horrified?
so horrified.
They turned away because they were
unable to see.
They were unable to metabolize
what it was that they were seeing in
front of them, and they turned away.
And Levi described how in many ways that
experience of being unseen
was even more traumatic Woah.
than his experience in the death camps.
And
I want to know
Why? Are you shocked by that? I'm
shocked by that.
Because
Did he write a book? I'm going to need
to read this.
he was describing how
how
And I think this is the thread of my
work.
The thread of my work is the seeing
versus the unseeing of the self.
The seeing versus the unseeing of
others.
But but like let's really put this in
context. This man was in a prison camp
where he's watching people get tortured
and die He came back to his home.
Uh-huh.
He came back to his home with this
expectation that he was now going to be
amongst his people. Yeah.
And they turned their back on him.
Did they or were they just weak?
What whatever it was, he described that
this experience was so profoundly
painful to him.
Wow.
That's the
Because it was it was a turning the
back. It was the turning of the back.
And I think so much of my work on
emotional agility, you know, people
often say to me like, "What is emotional
agility? Like give us the psychological
definition." And I'm like, "Well, you
know, the psychological definition is
emotional agility is the ability to
be with all of our difficult emotions,
thoughts, and stories in ways that are
curious. You know, what is it telling
me? In ways that are compassionate, and
in ways that are courageous. So, we can
keep taking values-connected steps in
our lives. That's the nerd definition.
That's the academic definition. But,
what is the truth of my work? The truth
of my work is that emotional agility is
about the seeing
versus the unseeing of the self.
When we turn our back on our difficult
emotions, on our difficult stories, on
our difficult values,
we are unseeing ourselves.
And there is a cost to unseeing.
And at the same time,
just because I feel sad today,
doesn't mean that my sadness is
all-encompassing because if I'm
I'm more than my sadness. I'm also my
values, my intentions, my relationships,
my wisdom. I believe that every single
one of us inside of us has profound
centeredness and breathing and wisdom
and clarity. And when we get defined by
our difficult emotion, by the sadness or
by the anger,
we are unseeing the other parts of
ourselves. We are unseeing our capacity
and our
humanity and our potential.
And so, there is another unseeing that
is happening there. And so, now if we
if we can go back to Victor Frankl,
Victor Frankl describes this I think it
is one of the most profoundly powerful
ideas in human history. Between stimulus
and there is a space and in that space
is our power to choose.
And it's in that choice that lies our
growth and our freedom. So,
let me try tie together what we have
been talking about, which is
when we are hooked, when we are fused,
when we are stuck in a difficult
thought.
The thought might be I'm not good
enough.
Stuck in a difficult emotion, an emotion
of stress or disappointment or anger.
Or stuck in a story.
The story might have been written on our
mental chalkboards when we were 5 years
old. Stories about who we are, what kind
of love and life we deserve.
When we are stuck in those stories,
they literally have become a prison. So,
we've taken actually, at the beginning I
said, "Oh, these thoughts, these
emotions, these stories are normal."
Charles Darwin described how they've
evolved to help us to communicate with
ourselves and others. So, there is
nothing there is nothing good or bad in
having
a feeling of being sad or angry or
stressed.
There is There's nothing inherently good
or bad about it.
But, what happens is when we start
treating that thought emotional story as
fact,
when it literally creates a prison.
I feel unhappy. Now, I'm going to leave
the room when my spouse is starting in
on the finances.
I have the story that I'm not good
enough, so I'm not putting my hand up
for that job.
What you've now done is you've now taken
a normal thought emotion story that is
there to help you to make sense of the
world, and you're starting to treat it
as fact, and it's starting to become
data and directives as opposed to data
not directives. Okay? So, in
psychological terms we call this fusion.
Fusion is where we have a normal thought
emotional story, and we start over
identifying with it.
There's no space for breathing, for
love, for humanity, for connection.
It starts to own us.
So, what is emotional agility?
Emotional agility, and we can talk about
some very practical strategies, but
emotional agility is
the ability first to say,
"It is hard to human
and these thoughts, emotions, and
stories have evolved
to help me to make sense of the world
in all of us.
We we we constantly are assessing and
adjudicating and trying to make sense of
the world and ourselves in it.
And so
what we are doing is we are firstly
saying
these experiences that I'm having are
normal.
Okay, so we're showing up to our
difficult emotions
and we are
generating a level of acceptance towards
them.
And here's the paradox is acceptance is
the prerequisite to change.
I'll say that again. Acceptance is a
prerequisite to change.
It sounds weird.
By acceptance, I don't mean passive
resignation. I don't mean, "Oh well, you
know, I'm accepting that I have no money
and it just is what it is and there's
nothing I can do about it."
Acceptance is about facing into the
truth of your experience and the truth
of your difficult situation.
Doesn't mean you passively resign to it.
It just means you're seeing it.
Okay? So, that's the first thing we want
to be able to do. This is in emotional
agility, I call this showing up. Showing
up to
our difficult emotions with a level of
um
realness and gentleness
and
and softness.
But you're still showing up.
Then, how do we start creating the
space?
Once you've shown up, we want to
start using our emotions in the ways
that they were intended, which is as
data.
So, can I give some practical strategies
as to Yeah, as to how that how that So,
here are some examples.
Firstly,
practical strategy number one is is
words matter.
Words matter.
So, very often when we
try to think about our emotions, we use
very big umbrella terms to describe what
we're feeling. Okay, I'm stressed.
I'm stressed is the most common one I
hear.
But, Tom, there's a world of difference
between stress and disappointment.
Or Why would people lump? Is it
To me, this just all goes back to people
do not know how to interpret their own
feelings. Yeah, well, why do people lump
it? Because people have grown up in
households in which
emotions are maybe seen as bad. When
you're angry, go to your room.
And so, people haven't learned the
skills. I mean, I think it's one of the
greatest tragedies that when you are
struggling with mathematics and you're a
child, you can go on to Khan Academy
and, as wonderful as Khan Academy is,
and find any lesson you want about
algebra or precalculus or whatever it
is. But, if you are a child who's
feeling unseen by their parents or who's
being bullied at school,
the capacity to use
the knowledge that we have in the
technology that we have to bring you the
ability to develop those social and
emotional skills does not exist. And I
think it's one of the greatest
um
opportunities
in scaled technology for good that
exists in the world right now.
One of the opportunities was the
opportunity? Well, I think the
opportunity is that there is a an
absolute world that exists of um
scaled education
when it comes to
mathematics and English and algebra and
learning and
you know, masterclass chef and all of
these things.
And yet these skills that children need
and these skills that we need
emotional skills
Because without that they can't use the
knowledge.
Yeah, I mean if If we look if we look at
children dropping out of school, if we
look at children's lifelong well-being,
if we look at the their relationships
that they're going to be able to create
and sustain through their world, if we
look at the fact that they not going to
just have one pandemic in their life but
likely more You bite your tongue.
We
Don't even say it. We are growing up in
a world of increased uncertainty.
The World Economic Forum describes
emotional agility as the skills of the
future.
Because
we need
the ability to deal with
the world that is presented to us, the
world as it is.
And so I think yes, I think one of the
most remarkable opportunities is
the scaled development of social
emotional learning
in in children
in education and beyond. Yeah, that
doesn't sound easy.
Well, it doesn't sound easy but if we're
talking practical strategies
you know, why you you said to me like
why is it that people struggle with
these skills?
Why is it? It's because these skills
have become feminized. These skills have
become associated with being soft and
fluffy and irrational and
um
as as being
like
intangible.
And yet
they are not. We have we have
bodies of knowledge about these skills
being practical. And let me give you
some examples of, you know, what I mean
here. So, I was saying often we use
these very big labels to describe what
we're feeling.
I'm stressed is the most common one.
But there is a world of difference
between stress and disappointment or
stress and feeling unsupported
or stress and knowing you're in the
wrong job or the wrong career.
Have you seen the color tests where they
show you
it kind of looks like a color blind
test. It's like a bunch of slight
variations of color and when there's
I forget it's like a an Amazonian
tribe or something where they are so
used to all the different colors of
green that they actually have different
names for them.
Yes. And if you they like can find the
dot of a certain name like with 98% you
know, accuracy or whatever. If you're
not from there, then you find it with
like 15% accuracy. It's crazy.
that.
I went through it myself. I was like,
what? There's a difference in those two
colors?
Take this with emotions. Take this with
emotions. Stress is not the same as or
with these other things.
it. So, we've got to develop language
for it. We've got to develop language
for it. If you think that you are
stressed, your body and your psychology
doesn't know what to do with that
stress. But as soon as you start saying,
"Oh, my stress is unsupported." There's
literally this readiness potential in
our brains that start saying, "Ah, I'm
feeling stressed because I'm
unsupported. How do I get support?"
So,
this is called emotion granularity. It's
exactly what you're describing. It's
these different colors. This is called
emotion granularity. Emotion granularity
is and I don't want to overuse this
word. It gets overused, but emotion
granularity is a superpower.
Children as young as two and three years
old who are more able to accurately
label their emotions
have higher levels of well-being, higher
levels of delayed gratification
literally in longitudinal studies. If if
if you are a 16-year-old and the
principal and and someone says like,
"I've got this great idea. Let's let the
air out of the principal's car tires."
Okay? The child who's able to say, "Ooh,
I want peer acceptance and I'm excited
on the one hand, but actually what's
going on for me is I've got a sense of
disquiet. This feels wrong." That child
is going to be
equipped Yeah. in so many ways. So, let
me come back come back to this practical
strategy, which is when you find
yourself using a broad brushstroke
label,
ask yourself, "What are two other
options?" I know that sounds very basic,
but I thought this was really brilliant.
It's really important. I was working
with
an executive who described everything as
angry.
You know, he would say, "I'm angry.
I'm angry. My team's angry.
You know, everyone's
This was his language.
And I started saying to him,
"What else could you be feeling other
than angry? What are two other options?"
And he started saying, "Well,
actually maybe I'm scared.
You know, maybe what I'm calling angry
is actually scared and maybe my team's
not angry.
Maybe my team is actually
mistrusting.
Now, you can see if you go into a
conversation with your team where you're
angry and they are angry.
There's no space.
There's no Victor Frankl anything.
You know, you are angry and they are
angry. There's fusion.
But if you go into a conversation where
you are scared
because it's your first role
in this organization
and where your team is looking for
opportunities to build trust,
it's a very different conversation. How
important is it do you think to find the
root cause of your emotion? So, not just
have the word to describe your emotion,
but to actually understand, "Ooh,
this is, you know, me being afraid
because XYZ reason."
I think that root cause is really
helpful.
So long as getting stuck in what is the
root cause doesn't get us stuck.
You know, this is this is
uh
sometimes
sometimes we can get
too stuck
in our heads
and not enough
living our lives. You know, emotional
from root cause analysis though? I think
sometimes I think sometimes it So, I I
think sometimes
the labeling of this difficult emotion
So, it might be, you know, So, say the
root cause might be the person saying,
"Well,
I'm scared." And whether it's like I'm
scared that I'm going to fail or I'm
scared that I'm going to lose my job or
I'm scared about something else. Like
it's not as I mean, it's it can be
helpful, but I don't think it needs to
derail us
from the recognition that
I'm scared
and what is the scaredness pointing to?
What is the data?
The fear is pointing me to the fact that
I actually kind of care about this role.
And so, you can start seeing the beauty
here because if I care about this role
then how do I have a real conversation
with my team?
And so you move on the one hand from I'm
angry, my team's angry
into
I'm actually fearful because I care
about the role.
So how do I have a real conversation
that builds trust?
And there's such it's extraordinary,
it's beautiful. And a couple of a couple
of um months
I was working with this this executive
at it was in a kind of
consulting type context and a couple of
months later I went out with this guy
and some of his colleagues and his wife
was there and they were talking
about this particular strategy about
this tool
and his wife said
this
completely
changed their relationship.
Because he would come home from work and
he would say
you seem angry.
And she would be like, no I'm not angry.
I feel unsupported or I'm not angry, I'm
just tired.
So emotion granularity is really
important and so a very very important
strategy is recognizing that words
matter.
Really fast could you put a button on
why that ended up changing her life? Why
was emotional granularity? Because the
usability of this I think is something
people really need to get. Yeah, well if
you are
completely going to assumptions
based on your lack of
granularity.
emotional sophistication.
Yeah. Okay, so you are going to the
assumption that you're angry, your
team's angry and your wife is angry
then automatically your way that you are
moving through the world
is
a way that is
aggressive
and a way that is likely
disconnected from being able to build
capacity. You also, to your point about
un-seeing, you're not actually seeing
what's really going on with
not seeing. Which then makes that person
feel unseen and to your earlier point,
which I'm still flabbergasted by, but
that our concentration camp survivor's
name I forget. Primo Levi. Primo Levi?
Levi. Levi. Primo Levi. Primo Levi. He
was more traumatized by having his
hometown turn his back on him and not
see him and what he'd been through and
where he was at.
So, yeah, I can see how getting back to
the emotional granularity, being able to
actually understand the nuance
and quite frankly, just communicating.
Because if she wasn't saying, "No, I'm
not angry. I'm actually feeling
unsupported." Like Yeah.
They just need to communicate, but they
have to have a shared language.
else is underneath it? Yeah, and and I
suppose actually, getting back to Levi,
it's it's really about
when I say that my work is about seeing,
it's about seeing others and it's also
about seeing the self. And so, emotion
granularity allows you to see the self
better. Um I've got some other practical
strategies that can help to create
space. I don't know how we're doing for
time.
The the another So, the first thing
we're doing is we're showing up to our
difficult emotions.
So, we're no longer fused, but then
there's a bit of breathing, there's a
bit of space.
The next thing that we're doing is we're
recognizing that it's really difficult
to read the instructions when you're
stuck inside the bottle.
Okay? You know, to the point that you
were making earlier with Nelson Mandela,
it's like when you're immersed in your
emotion,
you are unable to get perspective.
So, you can't read the instructions when
you're stuck inside the bottle. So, how
do we start getting out of the bottle?
In other words, moving out of the trap
of the thought, emotion, the story, and
rather being able to
notice it rather than be it.
And that's the distinction here. Can we
play with that idea for a second cuz I
think a lot of people get really lost
there.
Okay, so you're having an emotion. It's
based on something happening in the real
world and this is the thing about being
a human that I think is very difficult.
When people speak in bumper stickers,
immediately distrust them because life
is so much more complicated than that.
So, you're having this emotion, you
fused with the emotion because even
though you know the tactics and you've
listened to this interview and you know
how it's supposed to feel, but you're
like I'm for real in the middle of some
[ __ ] here. Like this is real. There's
really a problem. This is really bad.
I'm going through something very
difficult. I mean, to your your own
history, my dad is actually dying. This
isn't make-believe. This is not me like
um you know building this up bigger than
it really is. My dad is actually dying.
I am going to lose the person who most
saw me in this world and this is [ __ ]
brutal. Yeah. And
how do people create space in that
moment? Like
cuz I know you really see what they're
going through, but like see them right
now. How They're they're in the thick of
something that is for real. They're not
making it up.
But getting fused is still a bad idea.
So, how do they create space when they
have every reason in the world to be
fused with that emotion? Yeah, you know,
when I came in, you
well
well we can have every reason in the
world to be fused with an emotion like
someone
dying.
Um my father can be dying of cancer. I
can be a 15-year-old.
He can be 42. And I can know that he is
dying and I have a reason to be fused
with that emotion.
And still
being fused with the this is just unfair
can actually take me out of
being able to see and be with him.
So, we can have every reason in the
world
it still doesn't mean that that's
helpful to us.
And
the way
this is the nuance that becomes really
important. Sometimes on social media,
you know, I will
try to make this distinction because
it's like
we have our emotions, we can honor those
emotions, we can see those emotions, we
can be compassionate with those
emotions. We can do all of those things.
And it doesn't mean that we need to be
owned by them. And it doesn't mean that
they need to direct us.
So, how do we How do we be with that?
ever feel like you're lying to yourself
when you're in the grips of a really
negative emotion and you're like, but
there's still beauty to be found,
there's still
joy to be had, laughter should still be
a thing. Do you ever have a voice in
your head that's like, no, no, no, if
you're focusing on anything other than
the tragedy of this moment you're lying
to yourself.
I Are you asking that of me
specifically?
do get that. I know better than to
believe it.
I I
am
We should come back to the journaling
because I have long
it's it's been decades
since I tried to hustle with whether I
could or couldn't feel a particular
thing. If I'm feeling sad, I'm feeling
sad.
I'll try label it. I'll try to
understand it. I'll try to do all those
things. I'll try to understand the
values, but I'm not going to try
force my way
into a different way of seeing.
And then how do you avoid getting fused?
I think a really I think a really
important part of it is firstly when
interestingly when you try hustle with
your emotion, you're more likely to
become fused. Because when you're
feeling if you're feeling sad and you're
saying to yourself like
I shouldn't be.
Or I shouldn't feel this and like this
feels wrong. You you're actually
starting to do in psychology like we
have these we describe these um
type A emotions and type B emotions.
Type A emotions I'm getting I'm getting
kind of clinical here, but type A
emotions are
the emotion you're experiencing. You're
feeling sad. You're feeling angry.
You're feeling upset.
That's your
genuine experience of the emotion.
Type B emotions are when you start
having emotions about your emotions.
Oh, I'm unhappy that I'm unhappy. I
shouldn't be so unhappy. I'm not allowed
to be unhappy. I'm anxious that I'm
feeling anxious. You know, stress is
meant to kill you. Now I'm stressed that
I'm stressed. And so what you start
doing is you start actually but as soon
as you start hustling with whether you
should or shouldn't feel an emotion, you
actually create more fusions.
with type A though. So I'm not I'm not
in this difficult emotion.
Yeah, I don't feel bad about it, but I
am I am lost in it. I don't even realize
anymore that there's an option to feel
any other way. That even if I make a
joke, I feel so inauthentic because I
feel like I should just be wallowing.
Not even that I feel like I should be
wallowing. That the only truth
The truth for me is that I'm doing this
And so laughing feels like a lie.
Yeah, I think this is where uh I think
this is also where self-compassion
becomes really important.
This is you know self-compassion it like
it sounds like so kind of
you know self-compassion we all talk
about you know it's like roll the eyes
but
but it's but
in in a
culture again
that promotes the idea that we should
always know the answer
even though when we are lying at night
just us
in the stillness of our relationship
with silence
we know we don't have the answer.
And there is a
compassion
that is that is invited at that moment
because
compassion speaks to the truth that it
is hard to human
that we don't know all the answers that
all human beings suffer.
that
there is fragility and beauty in life
and so when I'm in those moments
of
feeling stuck sometimes
in grief
there is something really profound
in being compassionate with that.
And what do I really mean here? What
What I mean is firstly acknowledging you
know for everyone who's listening right
now acknowledging that you are doing
just the acknowledgement just just
simple acknowledgement that you are
doing the best you can with who you are
with the resources
that you have been given in life.
Just that acknowledgement starts to
create a level of
a gentleness and a level of breathing
and a level of space.
Um
when doctors are going to give bad news
to patients,
we ask them to
and I'll do this for for people who can
see me on on YouTube, but if you can't
see me, I'm putting my hands across my
chest
um almost as if I'm hugging myself.
We ask doctors to do this when they're
going to give bad news to a patient's
family. Why?
Because we are tactile human beings.
And so often we live the world in a way
that feels like it's just between our
heads.
But when we hug ourselves, when we hold
ourselves, we are actually grounding
ourselves. We are reminding ourselves of
of our
human like this there's something about
it.
there.
It it shifts something so um
so visceral. If you're doing a gazillion
Zoom calls every day and you know,
people will often say to me, "How do we
prepare leaders for connecting with
their teams when they're doing a million
Zoom calls?"
And I'm like,
"Preparing for connection happens when
you connect with yourself."
And we connect with ourselves when we
actually, you know, remind ourselves
that we are human. And for for everyone
that's listening,
I
if you're going through a through
difficult period now or when you will in
the future,
or even if you you have,
there's something beautiful in
recognizing that
you know, inside
the 50-year-old you,
or the 40-year-old or the 30-year-old,
there is actually a 5-year-old child.
Like there is a 5-year-old
inside
every single one of us.
A 5-year-old.
And that 5-year-old is like gently
tugging on your sleeve
trying to get your attention.
And that 5-year-old
is saying, "See me,
love me,
connect with me."
And
often even when we immersed in our
difficult experience,
that 5-year-old is telling us what it
needs.
The 5-year-old is saying, you know, what
What is your 5-year-old saying it needs
of you? Is it saying it needs
more creativity, more spontaneity, more
connection, more love? Does it need to
be seen?
Does it need more growth? Does it need
more learning?
There is a 5-year-old inside of every
single one of us.
And
when we stuck in something difficult,
reminding ourselves that there is a
5-year-old
immediately starts to connect us with
this uh it's psychologically um I'm
trying to kind of bring in these
psychological terms. Psychologically,
it's called continuity of the self.
Because when we stuck,
when we hooked, when we immersed, when
we fused, these are all synonyms for the
same thing, um when there is no space,
all we doing is we we are seeing a
singular version of our truth, which is
our truth right now.
When we connect with the 5-year-old
inside of us, we are starting to connect
with
uh
a different part of ourselves,
an earlier version of ourselves. And so,
we starting to widen our perspective
naturally.
You know, we moving beyond the this is
the me, this is the 50-year-old me, this
is the angry me, into the
This is the 5-year-old hurt me
who's needing to be seen.
And then, there is also a
plus 20-year plus 20-year version of the
self.
You know, the 70-year-old.
Or if you're 30, the 50-year-old.
And that version of you is also saying
see me and love me
and do things that are connected with
me. Now, why am I saying this like why
am I saying this as a strategy?
I'm saying it as a strategy because what
happens when we are hooked is we start
to become very um focused
in a very rigid way on one
version
of our current truth.
And astronauts describe this uh I
recently had the the joy of presenting
to to NASA and it was the it was the one
opportunity where I was like, "You know
the overview effect." But but we have
all heard of the overview effect. The
overview effect is this effect where
astronauts describe when they go into
space how they look back and they see
the Earth
that is now just a pinprick.
It's it's like this tiny pinprick.
And astronauts describe how
seeing the Earth as a pinprick reminds
them both of
um
their significance and their
insignificance all at once and it
broadens their perspective. And so, the
reason I give this as a way of starting
to move
out of difficult emotions through a
compassionate channel, which is your
younger self and your older self, is
because it starts to broaden your
perspective. I'm not just me now, the
50-year-old
angry me. I'm also the unseen me
who's five and who needs love.
And I'm also the 70-year-old me who
cares about how this relationship worked
out.
And that is one of the ways that we
start creating space between stimulus
and response. But But we can't end this
conversation without one more thing.
Let's hear it.
Okay, so I am I am sad. I am angry. I am
frustrated. When we say I am, you can
hear that it again is fusion because it
sounds as if you, all of you,
is angry.
There's no space for anything else.
There's no space for love or or
or seeing or connection.
So, a really powerful when we come full
circle to those difficult thoughts,
emotions, and stories that we started
off with
is um
noticing your thoughts, your emotions,
and your stories for what they are.
They're thoughts, they're emotions,
they're stories, they are
not fact, they are not directives. So,
let me play out what this looks like.
When you say I am sad, and we all do
this every day, we say I'm sad.
I'm angry. Like, what else would you
say?
But it's almost as if the sad is a cloud
in the sky.
Okay, I am sad.
I am the cloud. I'm defined by the
cloud. The cloud is all of me.
And there's no space for anything else
then.
There's no space for your child
or your colleague
or your dreams.
Instead, what we can do is we can notice
our thoughts, our emotions, and our
stories for what they are. They're
thoughts, emotions, stories.
I'm noticing
that I'm feeling sad. Not I am sad, I'm
noticing that I'm feeling sad.
I am not good enough.
I'm noticing that this is my I'm not
good enough story.
I've the urge to leave the room.
I'm noticing that this is my urge to
turn my back on this difficult
conversation with my spouse. I'm
noticing the urge. What you starting to
do here is you starting to notice these
things not as um
who we are
but as parts of who we are.
Which everyone will identify with.
Everyone knows that you can
simultaneously be a loved one and a
parent and a child and a CEO all at the
time. We can all have multiple
identities. We can also experience
multiple emotions and multiple
experiences. It's a big part of
mindfulness meditation is recognizing
recognize notice the emotion and you
starting to observe it. And what you
starting to do here
it's starting to get you out of the
bottle so you can start reading the
instructions of your values.
What you starting to do here is you
starting to move from
I am the cloud.
I am sad.
into I'm noticing that I'm feeling sad.
Because here's the truth.
The truth is we are not the cloud.
The truth is that we are the sky.
We are the sky.
We are beautiful and messy
and capacious and able and
beautiful and human enough to experience
all of
our difficult thoughts, emotions, and
stories
and still choose
how we want to move forward in our
lives. We are not the cloud, we are the
sky.
I love it. Where can people follow you?
My TED Talk
is the gift and power of emotional
courage.
Um my book is emotional agility.
And I've also got a quiz on my website
which a couple of hundred thousand
people have taken now and it gives you a
free 10-page report uh that connects
with these different aspects of
emotional agility. Susan
David.com/learn.
And then of course on social I try to
post um thoughtfully and intentionally
and I'd love to hear anyone's comments
about this episode. I love it.
All right, everybody. If you haven't
already, be sure to subscribe and until
next time, my friends, be legendary.
Take care. Peace.
We all bought into this lie
that you've got to feel ready
in order to change. We bought into this
this complete falsehood that at some
point you're going to have the courage.
At some point you're going to have the
confidence.