The WILD Story of How Tom Bilyeu & Partners Built Quest Nutrition Will Leave You INSPIRED
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Tom Bilyeu recounts his journey from a struggling filmmaker at USC to co-founding Quest Nutrition, which grew into one of America's fastest-growing startups by increasing manufacturing capacity 57,000% in just three years with only $10,000 in initial capital and no outside funding. The core lesson derived from this experience is that humans are the ultimate adaptation machine; unlike other species defined by fixed traits like strength or intelligence, humanity's survival depends on its ability to adapt and change direction. Bilyeu illustrates this through his own story of failing miserably with a senior thesis film, which led him into financial crisis until he met two successful entrepreneurs who offered him a chance to join their technology company. Initially hired as a copywriter because it was the only role they could justify paying for at that time, Bilyeu embraced the challenge to acquire new skills rather than relying on his perceived fixed talent in filmmaking. Over six and a half years of intense work, he evolved into the Chief Marketing Officer and earned 10% ownership, though this financial success eventually led him to realize that money alone could not buy happiness or fulfillment without genuine passion for what one does. The turning point came when Bilyeu decided to return his $2 million equity stake because he felt miserable marketing a product he did not believe in, prioritizing value creation and community connection over mere revenue generation. He explains that true passion is not an innate discovery but something cultivated through engagement and the difficult process of gaining mastery, much like enduring moments of care for one's spouse during illness rather than just enjoying fiery romance. This philosophy extended to Quest Nutrition's business model, where they refused to use standard equipment designed for high-fructose corn syrup products because their sugar-free formula would not run on existing machinery; instead, they became their own equipment manufacturers to ensure the product met their standards of value and health. Their marketing strategy focused entirely on "mirror marketing," showcasing customers using the bars in creative ways rather than promoting the company itself, thereby building a loyal community that wanted them to succeed because they felt personally connected to the brand's mission of adding real value to people's lives. Bilyeu addresses significant challenges facing the chiropractic industry, noting its negative brand equity and the prevalence of "woo-woo" practices that damage reputation while many practitioners genuinely want to help but lack proper education or logical systems. He argues against rebranding without fixing fundamental problems, urging professionals to stick strictly to what they know works—such as spinal alignment—and refer patients elsewhere if a problem cannot be solved rather than forcing sales on ineffective treatments. Using the example of his chiropractor friend Franco Columbu, an Olympic bodybuilder who could diagnose and fix biomechanical issues instantly based on deep anatomical knowledge gained from years of posing for anatomy charts and lifting heavy weights, Bilyeu emphasizes that practitioners must "know their [__]" to earn trust. He warns against emotional decision-making in business scaling without logical systems, advocating instead for a manifesto or declaration of values that defines the industry's core purpose around patient-centric value creation so that growth can be sustainable and scalable. To achieve extraordinary results, Bilyeu details his rigorous morning routine designed for cognitive optimization, longevity, and execution rather than reactive busyness. His day begins before 4:00 a.m., followed by immediate gym workouts despite hating them because they are essential for brain function and living longer to see medical science advance; he then meditates using box breathing techniques to reach an alpha wave state of calm creativity, which transitions into "think-itating" where he captures ideas generated during meditation before reading obsessively in every transitional moment. He adheres to intermittent fasting protocols that keep him in ketosis for a week followed by higher protein cycles and avoids checking email until 10:00 a.m., viewing constant email checks as surrendering control of one's time to others' agendas. Bilyeu concludes with his belief system, which he writes down because "you're only as good as what you write down," emphasizing that ideas in must equal ideas out and that practitioners should always play the long game by building reputation through consistent value delivery rather than seeking quick sales or tolerating mediocrity within their fields.
Read the full video transcript
So, this next individual
How
How many of you here have watched Impact
Theory? Yeah.
[ __ ] awesome.
This is the Napoleon Hill of our
generation. I'm telling you, even
better, okay? He was the founder of a
company years and years ago. He wanted
to make nutrition bars that were
healthy, sugar-free, alcohol-free, and
it was one of the fastest accelerated
startups. 57,000 I don't know. It's like
It was the second fastest growing
startup
in in in the history of startup worlds.
A huge huge thing. He's helping to make
an impact out there. Like he's the host
of Impact Theory, founder of Quest
Nutrition. I want to get Get up on your
feet.
All right.
Thank you guys. Thank you. Okay, we're
we're super limited on time, so I want
to dive into this. We have 60 minutes to
change your industry and hopefully
change your guys' life. I have no
financial incentive. I don't have
anything to pitch. So, literally, I'm
going to be ruthlessly cold about the
state of your industry and what I think
you need to do if you want to make
change. So, I've been invited because
I'm being called, by Tristan anyway, I'm
being called a disruptor.
And the way that we built Quest
Nutrition, the way that we turned it
into the second fastest growing company
in America, we grew by 57,000% in 3
years alone in manufacturing, so
hundreds of thousands of square feet,
millions of dollars of equipment, all
starting from a capital
start of $10,000. So, we ended up
turning it into a billion-dollar
company, and the way that we did it as
three guys with no outside funding was
by looking at the problem in a
completely different way.
Humans lead with belief.
That may be the single most important
thing to understand. Humans lead with
belief, meaning you don't do something
and then believe you can do it. You
won't even take the first step if you
don't believe that your actions will be
rewarded with results. That's why so
many people are paralyzed because
they think that they're not worthy, they
think they're or they know they're
uneducated. They know that they're not
the person that they need to be in order
to accomplish.
And the reality is you're probably not.
The fact is your skill set has already
taken you as far as it's going to take
you. So, if you are unsatisfied with
where you are today, I have some
horrifying news for you. I'll chase it
with some good news, but first let's
start with the bad.
The bad news is
your life
is an exact reflection
of the choices you've made.
That's it.
It's not circumstance. It comes down to
skill set and choices. You've chosen to
build a certain skill set. You've chosen
to do certain things, take certain
risks, play certain things safely.
Whatever the case may be, those were all
choices. Now your life is a reflection
of that. What I want you to understand
though, the belief, the only belief that
you need to have
that thing
that is going to allow you to take that
first step
is not to believe that you're capable
of what you're trying to build because
we all know you're not.
I knew that I wasn't when we started
Quest. I knew I wasn't the person that I
needed to be. I understood that.
It just didn't paralyze me
because I believed one thing.
And if you take nothing else from what I
say today, burn the following statement
into your soul.
Humans are the ultimate adaptation
machine.
That's it.
Charles Darwin is often misquoted as
saying
that it's the strongest of species that
survive.
He never said that. What he actually
said was it's not the strongest of the
species that survive, nor the most
intelligent, but rather the most
adaptive to change.
We're the apex predator for a reason
because unlike any other animal, we have
the ability to go in any direction, any
direction we want. We're the only
species that you can find anywhere. At
one point, James Cameron was actually at
the bottom of the Mariana Trench.
We can thrive anywhere.
From Inuits living in the tundra
to peoples that have survived in the
desert.
Because humans adapt. That is the
fundamental nature of what we are.
When they first decoded the human
genome, what they thought they were
going to find was all this complexity,
all these genes. They decoded the onion.
They saw that it had 40,000 genes. And
then they decoded the human genome, and
they found that we had 20,000
genes.
And they said, "How's that possible? How
is it possible that an onion is more
genetically complicated than a human?"
But what they didn't realize was all
that stuff that they were discarding as
junk DNA
is epigenetic signaling.
We have this massive amount of code that
all it does is it tells those 20,000
genes how much and when to turn on or
off.
We are designed to adapt.
So wherever your business is now,
whatever your skill set is now, whatever
your vision of yourself is now, you can
change it.
You can become anything you want to be.
But life is going to ask you one simple
question.
What price are you willing to pay to get
there?
And that's it. That's the hard truth. If
you're willing to pay the price and you
can become whatever you want. You can
become truly capable of the
extraordinary.
But you've got to go through the process
of building that skill set. You've got
to be willing to stare nakedly at your
inadequacies
to understand that you aren't yet the
person that you want to be or need to be
to execute against your goals, but that
you can become that person and then
start walking down that path and day by
day, brick by brick, build the skill set
that you want.
Now, I'm going to be talking for 20
minutes and then I'm going to take Q&A.
And what I want to do in that time,
remember, I'm not in your industry and
yet
each and every one of you, there are no
restrictions. You can ask me anything
you want about how to grow your
industry.
And at the end of that, if I've done my
job, you guys will have a vision for
your industry that is radically
different.
And as foundation for our conversation,
I want to tell you my journey.
I started out as a filmmaker.
I went to USC film school. I was one of
four people. Only four people get chosen
to do a senior thesis film at USC. USC
film school is statistically harder to
get into than Harvard Law. I was one of
only four chosen for a senior thesis
film. I thought my life was set.
I thought I had natural talent. I could
just roll up and do whatever I wanted
and it would be golden. And up until
that final film in my senior year, I was
proven right. I just kept getting
selected, selected, selected. Everything
I was doing was working.
And then my final film was so bad
and I fell on my face so embarrassingly
that people were actually cutting my
film into small reels to make fun of it.
And it was so embarrassing to me that I
stole the master
so that no one could ever see it again.
And I went into crisis.
And I graduated film school.
I didn't have any money.
No more support from my parents. And the
three picture deal that I thought I
would walk away from film school with
evaporated when I ruined my final film.
And I realized in that moment a very
hard truth.
I wasn't a talented filmmaker.
That was just a truth.
The world wasn't conspiring against me.
I wasn't good. And because I wouldn't
wasn't good, I didn't make a good film.
Because I didn't make a good film, I
couldn't advance my career the way that
I wanted to. And because of that and
having a fixed mindset, meaning I
believed that my talent and intelligence
were fixed traits. They were given to me
at birth. I didn't understand that I was
the ultimate adaptation machine. I could
become anything. I didn't know that.
So, I laid on the floor of my
unfurnished apartment.
Not knowing what the hell I was going to
do with my life. I felt so lost and
hopeless and terrified. I wasn't able to
pay all my bills. I didn't know how I
was going to survive.
Ultimately, I meet these two guys.
Very successful entrepreneurs. And as a
kid growing up in a morbidly obese
family,
that was a little chubby myself, I had
promised myself two things. My family
also bordered between blue collar and
white collar.
Two things. One,
one day I would be rich.
And one day I would have six-pack abs.
I had no idea how I was going to get
there. But I was committed to those two
things. So, when these two guys came
into my life, they were very successful
entrepreneurs.
And they were bodybuilders. I literally
couldn't believe it. I was like, this is
crazy. This is the two things I told
myself I would figure out. And they
said, "Look, Tom, you're coming to the
world with your hand out. You want to
make art, you have to control the
resources. So, come with us. We're about
to start this technology company. Get
rich, and then you can go back and build
a studio. And I thought, that's
brilliant. It's exactly what I'm going
to do. I thought it would take about 18
months.
So I joined them and they said, look,
you're starting as a copywriter because
that's the only thing that we can
justify paying you for. But don't think
of yourself as a copywriter. Understand,
you can become any role in this company
that you want. You just have to get the
right skill set. You've got to become
the right person for that job.
And so I took them seriously and I
busted my ass and I got better. And over
a period of about six and a half years,
I became the chief marketing officer in
the company
and they gave me 10% ownership in the
company because I was working that hard.
So at that point, six and a half years
in, I'm worth I'm a multi-millionaire on
paper
and I'm completely miserable.
And I realize, I'm living the cliche of
money can't buy happiness. This can't be
real.
Like all the things
that people warn you against,
I'm actually living them. Like this is
it's such a joke. I could not believe
it. And so I went to my wife
who by the way, her father did not want
me to marry his daughter
and he said that very plainly.
And I remember telling him, sir,
I know what you see right now is a broke
kid, but I'm the most ambitious person
you've ever met and one day I will make
your wife rich.
Now imagine those words hanging in the
air.
And I'm a multi-millionaire on paper,
but in real life, not so much.
And I walk into my partners and I tell
my wife, I say, look, I want to be happy
again.
This is so miserable.
Marketing a product that I don't believe
in, pushing something that I don't think
is adding value to people's lives. I
can't do this anymore.
And she said, I totally get it. I bet on
you.
So I go into my partners and I say,
here's the equity back. I literally
handed back $2 million.
I said, "I need to go do something that
gives me more energy than it takes.
I need to be passionate about what I'm
doing."
And they were completely caught off
guard.
And I left.
I'm driving home. I'm on the phone with
my wife. I did it. I quit. That's the
hard part. These guys are like my
brothers. I've been working side by side
in the trenches with them for 6 and 1/2
years.
And as I'm telling her that, my phone
rings.
And it's them.
They said, "Come out to dinner with us."
And for love of the brotherhood, for the
connection that we had, for them helping
to transform my life, for showing me how
to control my destiny, for showing me
that I could adapt, for showing me that
I could add any skill to my life that I
wanted, that I could completely change
my body, my mindset, everything.
I went out to dinner.
And they said the words that ended up
changing my life.
They said, "We could do this without
you,
but we don't want to."
And all of the sudden that let me
connect to something other than the
money.
Wasn't about getting rich anymore.
It was about a brotherhood. It was about
camaraderie. It was about building
something.
But I'd already done the hard part. I'd
quit.
So I said, "I'm never coming back to
that environment. So if we're going to
keep working together,
here's what it would have to look like.
It would have to be a company
based on value creation.
It would have to be something where I'm
passionate about it. Because let me tell
you something that is true beyond
measure.
The struggle is guaranteed.
The success is not.
The struggle is a guarantee.
So you better love what you do on a
day-to-day basis.
Read Eckhart Tolle's The Power of Now.
The only moment that's real is right
now.
Now follows you. So, every time you're
doing something, if you're standing and
staring and waiting for someone to
finish going to the restroom or
whatever, you're standing in line at
Disneyland, that is your life. That is
the sum total of what you are about in
that moment. And life is simply a string
of those moments. And so, you've got to
start asking yourself, am I using those
moments wisely? And I knew I was never
going to go back and chase money. I
needed to in the moment feel good about
what I was building, feel good about how
I was contributing, be lit up with
passion. And let me tell you, passion is
not something you were born with. It
drives me nuts. Everybody thinks they're
going to turn inside like an
archaeologist and find that thing, their
deepest passion, the thing they always
loved, hiding inside. As As soon as you
say it, I hope it sounds ridiculous.
That you would love something that much
and yet somehow be blind to it.
It doesn't work like that.
It's like real love. You've got to go on
a date first. You see somebody you're
interested in. You talk to them. It
sparks something. You spend time. You
engage.
And through that process of engaging
with it,
maybe, if you're lucky, it turns into a
fascination.
But if you really want a passion,
you've got to go through the process of
gaining mastery.
And mastery is the part of the
relationship and business or in romance
where everybody falls apart. Cuz it's
where the work starts.
It's where you have to do things long
after it stopped being fun.
Like let me tell you, my wife had, still
has quite frankly, dysbiosis. You guys
know what dysbiosis is?
For those that don't, it's when your
microbiome in your intestinal tract gets
messed up.
So, you have a hard time keeping food
down. It is miserable. It is pain and
cramping and being doubled over and
having to go to the emergency room,
getting emaciated, losing your hair,
your fingernails breaking.
But I'm more proud of those moments of
being there for her and helping her
through that
than the times of fiery romance.
Fiery romance is easy.
But the love, that connection, that I
would die for this woman, that comes in
those moments.
And the same is true in your business.
The process of becoming extraordinary.
Which by the way is what you're going to
have to do. If you want to change this
industry, don't worry about other
people. Don't even worry about the
industry. Worry about yourself.
Paint a vision of yourself as somebody
who is capable of the extraordinary, who
is capable of more than the next person,
who is willing to push harder and go
farther than the next person.
Do that and everything in your life will
change.
So I lay all of that out for my
partners. It's got to be that. It's got
to be something that I can fight for
like that. I've got to be able to be
myself. I'm tired of hiding as a
marketer.
I want this to be about community and
connection.
And this was in about 2009.
Social media didn't have a name.
Everybody thought it was just a
distraction.
And I said, "I actually think that this
is an opportunity to build a community.
That social media is really just a
megaphone.
And you can give people a reason to
build you up or tear you down, but the
choice is yours.
If you're adding value, if that's what
this is all about, if you're
demonstrating passion, if you're showing
people how hard you will go just to
help,
then you can build a group of people
around you that want you to win.
And when people want you to win, you've
got something.
And that's the thing about your
industry.
I have gone to a chiropractor regularly
for 15 years.
Because when you lift weights,
you get knocked out of place all the
time.
Now the first time I went, it sounded
like voodoo.
I didn't understand it.
And by the way, that's one of the
biggest problems in this industry. You
are fighting
a world at large that equates you to
voodoo. And when I started researching
cuz I wanted to be able to come here
armed, when you look on the first page
of YouTube for results, at least half of
them are news programs asking whether or
not this is real medicine
or witchcraft voodoo,
a scam, whatever.
So, that's what you're up against.
But what we realized at Quest was
only results matter.
People could say whatever they wanted
about us. They could say whatever they
wanted about the company. Our product
was metabolically real. And that was our
stance. We're either going to do this
right or we're not going to do it all.
We used to repeat that over and over and
over. We're either going to do this
right or we're not going to do it all.
And when we first tried to launch the
company, we had this formula. We thought
this formula is amazing. It doesn't use
sugar but it tastes like it has sugar.
This is incredible. We're going to
crush.
So, we went to the contract
manufacturers. By the way, every protein
bar you've ever eaten, with the
exception of Quest, is basically made by
four or five different companies.
And they make the bars for everybody.
They just switch out the labels and boom
boom boom, they pump it out.
We went to those same guys cuz we just
thought of ourselves as marketers.
We went to them and said, "Hey, here's
our formulation." They said, "This is
great but it can't be made."
And what we realized was the equipment
that was commercially available had
grown in lockstep with the use of high
fructose corn syrup.
So, once you remove high fructose corn
syrup, suddenly it doesn't run through
the machines.
So, we had to become our own equipment
manufacturer. So, we were designing
equipment
so that we could manufacture the bar
that we wanted because we knew the only
thing we cared about was adding value,
and value is measurable. You're either
helping people or you're not.
And that became our gold standard. And
that was how we grew. Our marketing
wasn't about saying how cool we were. It
was all about building a community,
celebrating people, encouraging them,
doing what we called mirror marketing.
We wanted to show them. We didn't want
to show us. We didn't even want to talk
about us. We didn't start talking about
us until they started posting photos of
them making recipes with our bars and
stuff like that. And we realized, "Whoa,
that's actually what they really enjoy
is showing all the different ways that
they can interact with our bars." We had
people at the Eiffel Tower like
holding up our bars. We had people
making recipes. It was crazy.
Our job was to create the space for
that.
Our job was to bring so much value that
somebody felt connected to the brand.
And our job was to be real people.
I used to tell the staff all the time,
"We are not a nameless, faceless
organization.
It's us. We're the people behind the
company. We need to be willing to stand
up and be counted.
Know what we stand for.
Know what we want this company to mean
to people.
And that was going to be the way
forward.
At the end of the day,
if you guys are really going to
revolutionize this industry,
that's the standard you're going to have
to hold yourself to.
Because you've been trying for decades
to play the PR game, and you're losing.
So, I think you have to take a
fundamentally different approach to your
industry.
About how you reach people, about what
you offer people.
Because chiropractics has been around
for a very long time.
And we haven't solved the problems.
I see you guys as being in the wellness
industry.
I don't see it as just being about the
spine. That happens to be one area of
expertise.
But at the end of the day, sometimes my
problems weren't solved by the
chiropractor.
So having somebody that I could go to
that actually understood things from a
holistic standpoint, like my
chiropractor was a former bodybuilder.
If any of you know bodybuilding,
he won the Mr. Olympia competition.
Guy named Franco Columbu.
Wow.
We know Franco.
Franco's incredible. But his message to
me every time I came in was,
"You don't need multiple sessions.
I'm going to put you back in place. Your
problem is the way you lift, you lift
like an idiot. Let me show you how to
lift so you don't need to see me
anymore."
And he would spend the time trying to
show me how to lift properly because he
knew if I add enough value,
maybe I'd lose this guy as a client, but
for sure he's going to tell the next
person that needs my services. And so we
had half of our company going to Franco
because we believed in it so much
because it added value, because it
worked. So I can go on national
television and say, "Yes, chiropractics
works for some stuff."
And it's worked incredibly well.
But having that testimonial where
somebody's not incentivized to say
something nice and they say it anyway,
that's how you get big in the age of
social media.
All right, with that,
I want to open it up for questions.
Hit me up.
As far as um having a new idea that
people within the profession, within
your own field that should be on your
team, um may not like. There's a
conversation in chiropractic going on
right now. We have negative brand
equity. It's no secret. Most people that
don't know what we do think that it's
not good. Um there's a conversation
going around of should chiropractic
shift to calling ourselves doctors of
vitalism? Should we identify with a
different name first so that you don't
instantly say, "Oh, I'm a chiropractor."
and they just automatically go towards,
"Oh, so you crack backs." or "I heard
so-and-so got a stroke." or whatever.
Um
From the outside looking in and from
someone that's super successful and
speaks to so many successful people,
what do you think about that idea? And
when would be the time to make a shift
like that? If that time were to come,
what are some of the signs? Is that even
a an idea of a good strategy? Should we
rebuild the ship of chiropractic or or
should we continue to do what we're
doing, but throw a different label on it
so that we're not starting
already in the loser's bracket?
So, I personally wouldn't worry about
doing a rebrand because you have
fundamental problems that you're not
addressing. And if you rebrand and don't
address those problems, you'll just
taint the new name.
So,
here's here's the truth.
You guys offer a service.
The service is awesome.
Some problems are solved by it.
And if you stay in that lane of
we only address problems with this
that it actually fixes and we don't
start veering into other stuff that
maybe it fixes or maybe it helps with.
Like if I were an outside consultant,
man, I would just get real raw and be
like, "Drop that woo-woo shit."
Like
get stick to alignment, right? Like
stick to the things where it's really
easy to show people this is what
happens. You get like this is how Franco
explained it to me.
Dude, your body is like it's so [ __ ]
connected and the second you lift funny
or one side of you gets stronger than
the other and it pulls like a vertebrae
a little bit out,
then it's like the other side's trying
to compensate or your muscle goes into
spasm and it's like, yeah, that's
actually exactly what it feels like.
Feels like it's firing randomly. He was
like, that's because it is. And so, what
I'm going to do is I'm going to pop pop
you back. It's going to slide back in.
The muscles will be imbalanced and
neither of them are going to be pulled
in the other direction. And literally,
as soon as he did it, it felt better.
And so, it was like, oh, he told me
exactly what was going to happen, what I
could expect, and it happened. And by
the way, here's this is another one,
man. You got to know your [ __ ]
Like this this is one where with the
compassion in my heart, I actually wish
this weren't true.
But the reality is the reason that there
will always be a hierarchy in things,
cuz there's so much compassion and
beauty in this industry. Like that that
is one thing I resonate with really
well. Like you guys really get purpose
and all of that. At least the the heart
of it. I think there I think there's
people doing some iffy stuff that's
really causing you guys a lot of
reputational damage.
But I know how many of you really have
heart and really want to see people do
awesome stuff.
But even with that, if you don't know
your [ __ ] like I can't tell you how
many times my wife and I have told
stories about Franco.
I have not said a word to this man.
I walk in the door
and he was like, oh, you messed up your,
you know, your scapula doing deadlifts
or whatever, right? And I'm like, how
the hell do you know that? I literally
just walked in the door. He's like, oh,
the way that you're holding your
shoulder, blah. And then he would pop
and I was like, whoa. So, he could see
stuff. My wife, the same thing. Oh,
you've come in for like your back, but
it's actually your soas or whatever,
right? And he would just nail it
because he knew it that well. Now,
Franco was a guy who used to pose
as an anatomy chart in his chiropractic
college. And he said it and if you've
ever seen Franco in his prime, you would
know why. He literally looked like an
anatomy chart. It's crazy.
And he said, because of that, for hours,
class after class after class of just
standing there and being a model and
showing the muscle separation and where
everything is, he was like, I got to
hear the classes over and over and over
and over and over.
So, his level of education was just
insane. Also, he spent decades lifting
heavy weights. You have to understand
the muscles. You've got to be able to
imagine them, think about them as you
fire them so that they'll actually grow
under the stressor.
So, his knowledge is crazy. And when
you've got people going around telling
stories like that, all of a sudden if
you're a little skeptical about going to
see a chiropractor, you're not anymore.
So, you have to know your [ __ ]
Don't do anything even slightly like,
oh, but this will make me more money.
Right? That's where it gets dicey. But,
I get it. I meet you with compassion. I
promise that you're like, I got to keep
the lights on. So, if I'm going to help
people, I've got to generate enough
revenue to actually help them. So, how
do I do that? That's where I think you
have to expand your vision because it it
needs to be in line with what you do.
Once it's not in line with what you do,
then people smell a rat when you go for
the pitch. They're like, oh, man, this
isn't real. Like, this is a true story.
Really think about this for a second.
Remember, I was chasing money. I wanted
to be rich, rich, rich, rich.
I finally get rich and I realize, oh my
god, this is leaving me so unhappy. I
want to do something that helps people.
I want to add value. I want to be
passionate.
So, we said when we started Quest
Nutrition, we made protein bars. We got
everybody together on the support staff
and we said, if anybody ever calls in
and says, how do I lose weight?
The answer is, and I quote,
boiled chicken breast and steamed
broccoli.
Not because we sell boiled chicken
breast and steamed broccoli. We didn't.
Because it's the real answer.
And so, I want you, above all, to focus
on truth. So, that somebody they may
walk out of your clinic, they may never
come back cuz you either solved their
problem or you weren't going to be able
to solve their problem. You knew that.
And so, you sent them elsewhere.
But, that person becomes a referral. If
you're taking notes, write this down.
Never never go for the sale.
Always go for the referral.
Never go for the sale. Always go for the
referral. When that person believes in
you, they trust you, you had a moment to
monetize them, to get the quick dollar,
and you didn't,
that person now wants to give you money.
It's literally incredible.
And I can't tell like I'll I'll give you
guys an example. So,
I
create content now. I create a lot of
content. I put about
5 to 7 hours, depending on the week, of
content out every week.
And I don't monetize it. I don't charge
anything for it. And I know people are
waiting for the other shoe to drop. And
at the end of this, you're waiting for
me to hit you up with something,
anything, to buy from me. There's
nothing.
I want to add value. Now, my full
disclosure is one day I may have an ask,
cuz I create
My new thing is creating movies.
And so maybe one day I just want you to
tell people that the movie exists. I
don't even need you to go see it. But if
I've ever added value to your life, just
tell somebody it exists, so that I can
find my audience.
I'm not joking. I have had people show
up at the gate to my house saying, "I
just want to work for you for free,
because I dig what you're doing."
Three or four people have come up to me
in the back already just since I was
here and saying, "Thank you for what you
do."
That's it. Thank you for what you do.
Imagine that. But that's the world we
live in. That's the opportunity that you
have is to just play the long game. And
I don't believe in patience. In fact, I
have a shirt that says, "F patience." I
am not a patient man. I am the least
patient person you were ever going to
meet. I am actively anti-patience,
because you will accomplish nothing in
your life if you're patient. Nothing.
And anybody that tells you to be
patient, I want you to be immediately
skeptical.
But what I always do is I play the long
game.
I play the game of reputation.
That's what you guys have to do. You're
in a battle for your reputation.
And I would say the thing that you guys
need to do is turn inward and not
tolerate it.
You just can't tolerate it. If you've
got people in the industry, like you
guys are going to have to decide what
you really believe is core to being a
chiropractor, what your actual value
proposition is, and anything outside
that, we got to nip in the bud.
Because that's what's damaging your
reputation.
Oh.
Uh look to Dr. Lux ready.
Hey Tom, this has been great. I got a
question for you. Um
Thank you for Let's have this Whereas
we're having this conversation of the
profession as a whole, something that
I've observed over the last 15 years is
that I'm going to piss off a lot of
chiros when I say this, too, is that
chiropractors are
let's just say emotional about their
business.
And they use emotion to in essence run
their business. I'd like you to talk to
us about the scope of building a
multi-billion dollar organization and a
company and the use of emotion inside of
it versus logic and how we can use logic
as a profession to drive us to the next
tier. Because all the Emotion is great,
but if we don't have logical systems to
take us collectively to the next level,
we're going to fall apart in emotion.
Yeah.
So here's now where I'm going to piss
you off a bit.
At the end of the day,
the only thing that matters is how you
feel about yourself when you're by
yourself.
E- Everything else is just you're trying
to find a way to fill your day that's
meaningful to you.
So meaning and purpose, which I would
say are are just core core in the
emotional center of your existence,
that's all that matters.
Now, the question becomes, how do we use
logic? How do we use systems
to scale our meaning and purpose?
It's rare that you meet somebody that
doesn't want to touch more lives, that
doesn't want to help more people. And
one thing I really hope what I incite
here is a riot of compassion.
Compassion for the people that are
selling like dodgy [ __ ] because you
know why they're doing it. They're not
sinister, they're not evil. They want to
keep the lights on. They want to buy
dope Christmas gifts for their kids.
They want to take a rad vacation, right?
Like, I get it. We all get it.
So, meeting people with anger and rage
and all of that just is not going to
play out, and it's going to just further
divide your industry. You guys are going
to have to come together
and be understanding of how we ended up
here.
But then,
to his point,
we have to be deploying things that
actually allow us to scale. So, when we
were scaling Quest,
scaling that fast is is it's almost
comical. Like, you're I was in a
never-ending state of hiring. We went
from one employee to 1,400 employees in
about 4 years. Do the math just in how
many people you have to hire a day.
It's crazy.
So, you have to have systems. You get to
the point where you're only as good as
what you write down.
You guys can't have a gentleman's
agreement in the industry. You need a
declaration.
You need a manifesto
that people sign like it's the
Declaration of Independence.
That says, this is what we're about.
This is what the chiropractic industry
is,
not what it should be. This is what it
is, and now anything that falls outside
of that is outside the bounds of what we
see as the industry.
And if that's patient-centric, if that's
all about value creation for you guys
and for the patient, right? Don't get
lost in this.
It's important for you guys to create
value in your own lives.
Emotionally,
spiritually, financially.
But it's got to be in service of the
customer.
It's got to be in service of the people
coming to you looking for help.
And if it's always in service of them,
then you guys will get somewhere. But
without those systems, you won't you
won't scale ever.
I think we have time for one more
question. Um David Bradley from Cardone.
Hey Tom. Hey. Um we've heard a lot this
weekend about um success being
duplicational, right? So, success is no
different than any other skill, right?
Duplicate successful actions of others,
you can have it. Can you tell us about
your morning routine? Like what what
does a day in the life of you look like?
Yeah, absolutely. Um so, that's a really
powerful point. And
habits and routines
are I I am basically a bunch of habits
and routines duct-taped together. That
that is my life. I am profoundly lazy by
nature.
Um and that's true. My own mother, when
I left for college, my mom basically
kicked me out of the nest. She forced me
to do it. I didn't want to leave. And I
was just having a panic moment. Um
confidence um was nothing. And she said
you got to got to go do it. Got to chase
your dreams. And then so I did and I
left. And then she has spent every day
since then trying to get me back.
And I said, "Mom, this doesn't add up.
You were the reason that I left. I never
would have left if you hadn't forced me
to." And she said with no malice in her
heart,
"I was just assumed you were going to
fail."
And I was so grateful in that moment for
that raw truth
because that really is who I was then.
And what I want people to understand cuz
it's easy for me cuz I used to be about
60 lb heavier. It's easy for me to show
you me 60 lb heavier and then the abs
like people get that. They don't get the
mental and emotional transformation.
It's hard to visualize. But the reality
is
I was lazy.
I was under-educated. I didn't have
confidence. I felt like the dumbest
person in most every room I was in.
I was not voted most likely to succeed.
I got a 990 on my SATs and I took it
twice.
I wasn't the person you would circle and
say watch that guy.
I used to wear clown hats. I'm not
kidding like as a regular fashion
statement.
And that's where I started.
And then I realized humans are the
ultimate adaptation machine. I can
change in any direction that I want. And
the way that I did the change was habits
and routines. So this is how I rock
every day.
I am in bed by 9:00 p.m. like it's a
religion.
I do not set an alarm.
So anybody that says that's impossible,
I built a billion-dollar business
without setting an alarm.
You can do it. But you're going to have
to go to bed early. And you're going to
have to go to bed and leave yourself
enough time to get the sleep that you
need. Now why am I so obsessive about
sleep? Normally entrepreneurs, it's all
about man, do whatever it takes, stay
up, burn the midnight oil. I'm telling
you right now that is a fool's errand.
Because your brain
is how you experience and function and
build and do all the incredible things
you want to do. And if your brain is
functioning sub-optimally,
you are never going to get where you
want to go. So I prioritize sleep.
The next thing is I immediately go to
the gym.
I hate the gym. More than you know. And
people that say that they get an
endorphin rush, like my wife, my wife
seems insane to me. She's like singing
in the gym and having a great time. I'm
like, this is crazy. You seem like a nut
job to me.
But she's like, "Oh man, it feels so
good." And I'm like, "Literally every
set hurts. I don't know what you're
talking about." So, I am trying to get
in and out of the gym as fast as I can,
but I go to the gym every time because
of cognitive optimization and longevity.
For anybody that has ever watched my
content, you know I actually am trying
to live forever.
Right now, I know I'm going to die, but
I'm really hoping that I can buy myself
time for medical science to catch up.
So, I live in a way that is optimized
for longevity. So, I work out. The next
thing I do is I meditate.
Meditation is one of those things, oh my
god. So, for years, like we all have our
thing that we need to get better at, and
mine was I was really weak and
emotionally soft. Like if I was on the
soccer field and I got hit with a soccer
ball as a kid, I would cry and ask to be
taken off the field.
That's just where I started. I'm mean
sad, but that's the truth of it.
So, I had to learn to toughen up. So, to
get into business, that was like number
one for me. I had to get tougher.
So, I didn't want to meditate because it
sounded so soft. I was like, "Oh, that
sounds gross. I don't want to do that."
And then I met a Navy SEAL named Mark
Divine. And Mark Divine looked me in my
eye and said, "You're an idiot. Start
meditating."
And I thought, "Okay. Well, this guy's
pretty tough. So, if said tough man says
that I need to be meditating, I'll at
least try it." So, I meditate. I do a
very simple box breathing method. I
don't do equal sides on all parts, which
is what a traditional box breathing
method does, but it's in through the
nose, inhale hold, out through the nose,
exhale hold. Repeat the cycle.
And so, I do that for about 20 minutes.
The reason that I do that is because it
puts your brain in an alpha wave state,
which is known as calm and creative.
So, you're not getting sleepy cuz you're
if you're following my protocol, you're
very well rested, you're getting the
sleep that you need. It's amazing.
You're always full of energy.
And I do that for like I said about 20
minutes, and then I go into what I call
think-itating.
Think-itating came because I was really
annoyed that during meditation I wasn't
supposed to think about anything. I was
supposed to keep coming back to the
breath, but the problem was I was
getting in this calm, creative state and
I was having amazing ideas, and I wasn't
supposed to stop to write them down.
That really bothered me. So, I said,
"All right, I'm going to carve out time
right after I meditate to start using
that vibe, that alpha wave state that
I'm in to take these notes and have
these ideas." And so, by allowing myself
that to know that my meditation cycle is
two parts, one where I really am just
coming back to the breath, back to the
breath. Every time my mind wanders, I'm
just back to the breath.
Because after that, I'm going to get my
computer, I'm going to put it on my lap,
I'm going to keep doing the breathing.
I'll even close my eyes between ideas,
but when I have an idea, but
I write them down.
After I think-itate, then I get
time to read.
Reading for me,
ABL, boys and girls, always be learning.
Always be learning. I read obsessively.
I read in every transitional moment. If
I'm walking from the gym to the kitchen,
I've got my headphones on, I'm reading.
If I'm in an Uber, I'm reading. If I'm
on a plane, I'm reading.
I'm always trying to learn something at
all times, whenever I can, to keep my
mind fresh because of the only math
equation that matters.
II = IO. Ideas in = ideas out. If you
want fresh ideas for your industry,
start researching. In fact, can I be
just a touchy bit judgy for a second?
When I was researching to give this
talk, I thought, "I'm going to bet in
the last 48 hours, I've done more
research on this industry than 90% of
the people I'm going to meet."
And that's the problem. It's all there
for you. Like when you start going video
after video after video and you don't
My [ __ ] What is up, dude? It's
good to see you. Are you speaking? Oh,
you guys are in for a treat now.
So, when I was doing that research, I
thought, all right, this is incredibly
powerful. Going result after result
after result. And because I don't I'm
not trying to like do confirmation bias,
where I only see what I want to see, I
wanted to see the truth of the industry.
I thought, wow, it's all laid out right
there. So, I spend a lot of time reading
and then notice I haven't said I eat
yet.
Then I go get ready for work.
Then after all of that, by this point
I've usually been up for about 4-5
hours.
Then I eat.
So, I do an intermittent fasting
protocol.
I dip in and out of ketosis. So, I
usually do 1 week of ketosis where I'm
actually I have ketones present in my
bloodstream. Which we don't need to go
into what that is. If you know what it
is, you know. If not, you can look it
up. And then I do a higher protein cycle
after that.
But I always postpone my first meal as
long as I can. Uh I'm usually up around
4:00 a.m. Um so, by the time I eat it's
usually 8:00 or 9:00. I don't take
meetings ever before 10:00 a.m. Which
means from 4:00 to 10:00, I have 6 hours
where I do what I think is right for the
business.
I keep a list, by the way, of important
things. Should always have a list of
important things so you never have to
think, hey, what should I be doing? You
go immediately to your important things
list. It should be a list of execution,
not of thought. So, it is things to do
to move your business forward.
And you should live obsessively in that
list.
Then by the time 10:00 rolls around, all
my employees are there and then I start
taking meetings. You'll also notice I
did not say I check email.
I respond to about five emails a week.
Email will be the death of Western
civilization.
I promise.
Get out of your email. In fact, I want
to give you guys the gift of shame. And
what I'm going to say is every time you
check your email, I want you to feel an
overwhelming sense of shame. Because in
those moments, what you're saying is
someone else knows better how I should
spend my time than me.
That's what checking your email is. It's
totally reactive.
Now, I get it. You're not going to get
it down to zero, but man, it should be
close.
You need to spend the time being the
governor of your own life.
Of planning out what you should be
doing, of understanding things well
enough to map your life out, and then
execute against that map.
I think we have time for one more.
Um so, if you didn't hear, are there any
principles I have that haven't changed?
Um yes, from the time that I I wrote
them down, I'll say that they're still
there. So, I actually took the time to
write down because I realized as we were
growing and we had, you know, over 1,000
employees, I was like, you're only as
good as what you write down. So, I wrote
down my 25-point bullet belief system,
which if anybody wants it, you can go to
impacttheory.com. It's the impact theory
belief system. It's entirely free.
And that is
as of right now how I think, but I'm
desperate for Tucker Max to tell me how
I'm wrong so that I can change those.
Because when you have people in your
life that push you, or you read a book,
and it opens your eyes,
like a book in a box,
then
you can really be transformed, truly.
So, I'm always hungry to see my thinking
evolve, to see it be pushed. So, I don't
hold on to anything as dogma. In fact, I
am terrified of dogma. And one of the
first uh video posts I ever did was say,
"Look, I'm going to come at you strong.
I'm going to tell you what I believe,
but the second I believe something new,
I will change." So, if you've latched on
to something I said 6 months ago, and I
contradict myself 6 months later, brace
yourselves because I'm trying to change.
And to quote Jay-Z, you think I worked
this hard to stay the same?
All right, thank you guys so much.
[ __ ] you.
Thank you guys.
Thank you.