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The MOST ENTITLED TikTok Airbnb Hosts

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The video examines the case of Cassie and John, a young couple from Georgia who operate an Airbnb with what the narrator describes as extreme entitlement and intrusive behavior. Unlike typical hosts who strive to create a welcoming atmosphere, this couple enforces a rigid set of rules that resemble those of a strict household or college dormitory, effectively treating guests like children under constant surveillance. They utilize security cameras to monitor guest movements 24/7 and publicly shame visitors on TikTok for minor infractions, such as moving a remote control slightly or leaving a pizza box near the trash can. This approach transforms what should be a relaxing vacation rental into a high-stress environment where guests feel they are walking on eggshells, constantly fearing that any deviation from the host's specific expectations will result in public humiliation and financial penalties. The couple's rulebook is characterized by vague restrictions and exorbitant fines for trivial issues, creating a business model that feels more like a scam than a hospitality service. Guests face charges of up to $800 for smoking within 20 feet of the property or for having unregistered pets, while even playing a piano in the living room is strictly forbidden unless one possesses professional-level skills. The hosts also penalize guests for checking out late by mere minutes or for using amenities like the air conditioning to save energy, which they claim violates their rules despite the extreme heat. Furthermore, they demand that guests leave the property in an immaculate state, including folding blankets perfectly and ensuring no crumbs are left on surfaces, yet they simultaneously expect guests to adhere to arbitrary standards regarding furniture placement and pillowcase orientation, often mocking guests who fail these tests. The narrator highlights a significant ethical breach regarding privacy and consent, noting that Cassie and John film and review their guests without prior notification or agreement. Former guests have expressed shock at discovering that their entire stay was dissected into content for the hosts' social media channels, a practice that feels invasive given that guests never agreed to be part of a public spectacle. This behavior has led to severe backlash from the online community, with many viewers comparing the couple's actions to airline companies that nickel-and-dime customers while providing a subpar experience. Consequently, the hosts have faced accusations of being mentally unstable and overly anxious, leading them to eventually delete their controversial videos and turn off comments on their profiles to avoid further criticism, though they continue to claim that their real-life interactions are positive despite their online persona. Ultimately, the video concludes that while hosts are entitled to set standards for their properties, Cassie and John have crossed the line from reasonable expectations into abusive behavior by leveraging public platforms to harass paying customers. The narrator argues that the couple's obsession with control and their refusal to accept normal human error or minor inconveniences indicate a fundamental misunderstanding of what an Airbnb should be: a place where guests can feel comfortable and respected. As a result of the overwhelming negative feedback and the realization that their business model is unsustainable, the hosts have largely disappeared from public view, leaving behind a cautionary tale about the dangers of entitlement in the sharing economy and the importance of respecting guest privacy and dignity.
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I know you guys are like, "Oh my gosh, it's just to autumn and whatever." It's against the house rules to move furniture. >> Well, well, well. >> How is that breaking a rule, Cass? >> Too hot out here for this. So, let's go inside and I'll tell you more about it. We don't allow smoking on our property within 20 ft. And this was probably right at that 20 ft more, maybe a little bit less. >> It was right at 20 ft. And you're still going to complain about it? It sounds like they were following the rules. Hi, friends and internet acquaintances. I hope that you like this new setup. There's a lot of things that are happening online that I want to talk about. So, I thought it would be better to switch it up. Do something really simple. So, let's talk about today's entitled influencer. I've never seen a more outofouch and entitled couple on Tik Tok. Maybe on the internet as a whole. Most people watching this video have had some sort of experience in an Airbnb. There's been reports of creepy, nightmarish Airbnb experiences. There's also been incredibly special, unique experiences, really cool spots that you'd never get to stay in at a normal hotel with a completely unique charm. This couple that we're about to talk about today and their Airbnb is not necessarily like that. >> Let's see how we're doing in the master. Okay, not too bad. Just some more trash on the nightstand there, which kind of sucks. >> We're going to go check out the Airbnb after their stay. I will say they did check out 17 minutes late, though. One could say they have a unique charm about them. It's not one that you would necessarily want in an Airbnb host. This couple is named Cassie and John. They're from Glennville, Georgia, and only 19 and 20 years old running an Airbnb. And the way they run an Airbnb is similar to how someone running a college dorm would act or a strict household. Now, usually people who frequently stay at Airbnbs come to expect that there's going to be some annoyances that you wouldn't normally experience at a hotel stay, but these are cons that are seen as sort of coming with the experience. But Cassie and John take Airbnb rules to a whole new level. Got a remote misplaced. Now, Cassie and John have a Tik Tok page where they decide to publicly post reviews of every single guest talking about all the rules they broke and shaming them in the process. Shaming the guests who paid them money to stay at their Airbnb. Normally, when people go and stay at a different place, whether they're on a trip or a vacation, people are looking for a place that feels like home. It doesn't have to be super unique or charming. It just has to have that cozy and welcoming vibe. And unless in your home you had a parent or partner who monitored your every move, then it's probably not very comfortable to stay in an Airbnb with tons of impossible rules and hosts that are watching you like a hawk. While Cassie and John have deleted some of these original Airbnb reviews, they've been re-uploaded by different people all over the internet. So, let me show you exactly what I'm talking about here when it comes to Cassie and John's Airbnb reviews. We'll check out our guest book first today. Wait, they did. Thank you. We had the most perfect stay this weekend. Y'all have made the most beautiful and welcoming place. Can't wait to come back. >> And it was four four guests. Like we said, that was so sweet. Yeah, that does seem really sweet. Maybe you should respect your guests as much as they were respecting you. They may have been playing the piano. Uh-oh. Playing the piano is against the house rules. the giant piano that they have in the Airbnb. You're not allowed to play it. You just have to look at it. >> Immaculate. Like, they didn't even touch anything. So, 10 out of 10 for both of these rooms. >> All right. All their trash has been removed from the trash can, put out here, and they relined it. So, that's great. Kitchen looks perfectly clean. I'm sure Cassie's upset cuz she left like extra snacks just for them, and they didn't use very many of them. So, she's probably a little upset about that. But >> she's upset that they decided not to eat any snacks. Also, what kind of guest do you have to be to be seen in Cassie and John's mind as perfect? You'd have to be a ghost. >> Hi, sister. >> You couldn't eat. You couldn't sleep. You couldn't touch anything for them to be satisfied with your stay. So, why do they have an Airbnb in the first place if they don't want people to use anything or they're upset when they don't use anything? >> They said, "We had a great stay. Thank you guys so much." And they left her little Cassie and John thing. >> They left another kind note, a second kind note. And Cassie and John are still ripping apart these guests for like the bare minimum. They seem like the perfect people to stay at an Airbnb. It doesn't seem like they used anything. And they cleaned up after themselves. These are, I think, the most negative people I've ever seen online. >> We just had repeat guests check out of our Airbnb, and last time they stayed, they left the place immaculate. >> Let's see if they can live up to the standards that they set for themselves last time. >> Let's go. Cassie and John are acting as if they're stern parents. Are you going to live up to the standards you set? I'm sorry, but what if someone's staying and they have a really busy time? They're there for a work trip. They're seeing family. Things are a lot more hectic. But no, what comes first is thinking about if Cassie and John are happy as Airbnb hosts. >> Always such a weird feeling coming in here when I know the guests are checked out because obviously it's past checkout, but still, what if they're just here? Did they use the living room? >> Oh my goodness, bro. What? Look at this. >> No. No. Again. >> Two days in a row and they didn't write us anything. >> Cassie and John are disappointed that these guests didn't write a note. But they also shame guests who write notes, too. >> And they left their trash. Good deal. >> The trash is where it goes. >> It's like they want to have an Airbnb but not do any work at all and just have guests come in, pay them money, and then leave the place immaculate so they don't have to do anything. Two of the pillows removed in here. >> H your boy might have put the wrong pillowcases on here. Y'all might not be able to tell on camera. >> So, the bed is perfectly made, but they put the wrong pillowcases on. So, >> in person looks really bad. Whoops. Let's go see. Let's go see if they swapped them. >> It kind of seems like this guest still did a great job and they're laughing at them and the way that they tried to clean up after themselves. It's just so unnecessarily mean and rude. All of Cassie and John's guests seem pretty perfect. Yet, Cassie and John decide to go to the internet and complain about them viciously. This is where I'm talking about the entitlement. Cassie and John aren't just grateful for having guests that are staying there at their Airbnb. They think they have a right to film the way that their guests stayed after talk about every single thing that they think their guest did right and wrong. as if they believe that because they have this Airbnb that people are paying them money to stay at that these guests have to like walk on eggshells everywhere at the Airbnb, leave everything perfectly. The audacity is ridiculous. >> Our living room is ready to go. Our blanket is rolled up. We do have a TV, guys. It's not mounted to the ceiling. We have balloons everywhere cuz they are celebrating their anniversary. So, we wanted to just add a little personal touch, make it a little more of an enjoyable time for them. Remotes are where they go. That one was crooked. Is Cassie and John okay? I think it's important to note at this point that their Airbnb is so boring. It doesn't seem like a fun place to stay at at all. It's the millennial gray. Sorry if you have a millennial gray place, but it's the classic millennial gray. Doesn't look like it's like real hardwood floors. Everything looks cheap and as sparse as possible. Even the rooms, there's nothing in the rooms. It's just a gray white room and sparse blankets. It doesn't seem like a really cozy place. They literally are giving the bare minimum to their guest, yet expecting their guests to give them back everything in turn. And if you don't, then they're going to complain about you to their followers on TikTok. Has anyone else had a guest pay for your Airbnb and then completely disappear? A few weeks ago, we had a guest book a one night stay for work. Before I had even accepted the booking, I messaged him to make sure an hour later check-in time was okay since we had a same day turnover and we served at church that day. He said, "No problem. We won't be there until around 5:30." Up until this point, communication was great. I guess until I sent the check-in instructions the day before his arrival and after that I didn't hear anything. Someone saw their check-in instructions and how extensive it was, how many rules they have for their Airbnb and that person was like, you know what, no, no, thank you. No, no, no. And they're complaining about that. That's actually I think that's actually pretty good boundaries of like, you know, this is too much for me and what I can do, so I'm just not going to stay here. That seems pretty respectful, but they're complaining because someone isn't putting up with their ridiculous rules. So, off of all of those videos, some of these rules that Cassie and John have seem kind of strange and vague. I'm sure you're wondering what exactly this list of rules that Cassie and John have are. Especially if it caused someone who paid them money to say, "You know what? I'm not staying here." Luckily, someone on Facebook posted photos of the rules without doxing Cassie and John or anything like that. So, let's look through what these rules are. Cassie and John Airbnb, who's been following this couple on Tik Tok? Last year, they renovated an old home on their property, and in January, they hosted their first Airbnb guests. They began making content, as many Airbnb hosts do, filming their inspections of the home after guests leave. A lot of people that stay at Airbnbs expect a certain level of privacy. And by filming and reviewing your guests after they leave, inspecting the house in detail, excruciating detail to complain about everything feels like an invasion of privacy. Don't vape 19 and 3/4 of a foot from the home or you'll be charged $800. The listing can no longer be found. Some say that Airbnb removed it, but it's unclear who's responsible. and Cassie and John have over 200,000 followers of people that are watching these Tik Toks of them shaming their guests. So, what are these rules? First up, occupancy and gatherings. No unregistered guest beyond the number booked. Any additional guest beyond registered number, they spelled registered wrong, number of guests will result in a $200 per night per guest charge. How much are people paying for this Airbnb anyways? Imagine a family member gets into an emergency. you have to let them stay at the place that you're staying at. Yet, because Cassie and John are literally right there on the property monitoring everything, they can charge you an extra $200 per night. No parties, events, or gathering at any time unless approved by the host. What would they define as a gathering? Even just an extra person, apparently, is an extra $200 a night. Oh my gosh, this is so creepy. Exterior security cameras are in use for safety and occupancy compliance. It's for your own safety and your compliance that we record you on a security camera. We will monitor the number of guests entering the home. What? Again, imagine someone comes in to pop on by, say hi, have a coffee over at the Airbnb, but Cassie and John are watching them on the security camera and charges the guests an extra $200. Any unregistered pets will incur an additional $200 a night. Same thing as guests. Now they have a section called property care. They said no moving furniture without host approval. So anything like an ottoman or even a remote Cassie and John complain about being moved because the guest didn't ask for approval from them to move a remote. Move an ottoman. Late checkout without approval will incur another $200 fee and an additional $50 per 10 minutes. They say a 10:30 checkout is a $350 late fee and an 11:00 checkout is a $500 late fee. And then they have an all caps, no exceptions. The piano use policy for a giant piano, that's like the only decently cool thing in the Airbnb. Children aged 13 and under, as well as guests who don't properly know how to play a piano, are not permitted to touch, play, be on, or near the piano at any time. Any damage to the piano will result in a $750 at minimum fee. If you don't want to deal with the wear and tear of a piano in an Airbnb, then don't have a piano in the Airbnb. Smoking within 20 ft, an $800 fee. a giant piano in the Airbnb that you're not allowed to use. Someone who commented on Cassie and John's Tik Toks joked, "Imagine hitting the wrong key while playing a song and a laser is deployed and kills you." And this model of Airbnbing feels like a complete scam. Like airlines who look like they offer affordable flights, but then upcharge for every little thing. So, you end up paying just as much as you would on any other flight. But I also kind of feel like when you're in the customer service industry, unless you've virtually cornered the market, like airlines, and even that industry is currently in shambles, look at Spirit Airlines. It's genuinely very frowned upon to take advantage of customers in a customer service industry. Customers are usually supposed to walk away feeling like they got the best experience for their money, not like you tried to take everything you possibly could from them and then left them with a subpar experience. The worst part of all of this is the fact that Cassie and John have security cameras to monitor their guests 247 and are staying on the same property living there watching every single thing that their Airbnb guests do? Which begs the ultimate question, do Cassie and John have a life? So, there's this one Tik Tocker who apparently runs Airbnbs, according to him, who's reviewed Cassie and John's Tik Toks as well to talk about how ridiculous a lot of their standards are. We're going to go check out the Airbnb after their stay. I will say they did check out 17 minutes late. >> I could feel these guys complaining three videos away. That has got to be a record for the fastest amount of time it's taken for them to complain about one of their guests. >> Even someone who seems like a lovely guest. Cassie and John immediately find something to complain about. In fact, they only know how to complain in these videos, which don't get me wrong, I love to complain. I love a good complain. But I think complaints are only valid when they're reasonable. And the more and more you complain, the less valid your complaints become. You've got to build up all that complaining energy for like one really big complaint. If Cassie and John just had ridiculous rules, I wouldn't really have a problem with them because in a way that's your right. You choose to have high standards and guests and you're not going to rent to anyone who doesn't adhere to your rules or your standards. Fine. If that's how you want to live your life, if that's the kind of Airbnb you want to run, that's totally fine. And I'm sure you'll have people who are okay with those rules. But the second you choose to go to your platform with hundreds of thousands of followers and complain if people didn't follow all of your rules to a tea, which is basically just not staying there at all and just paying you money. I mean, really, that's their ideal scenario, even though they'll complain about it anyways. Then that's the point that you're going way too far. You're publicly shaming your guests who paid you money. The home is so lovely, but they did check out late, so I don't know how to feel about that. These guests probably had to check out late for whatever reason. And you said that they left everything just perfectly fine. Why are you complaining still? >> Here's one thing that was bothering me, though. 17 minutes is a very oddly specific number. That tells me that she was watching those guests because apparently they live right next door. >> Only 17 minutes? How did you know that they left 17 minutes late if you weren't tracking them? That is so weird and creepy. >> Got a remote misplaced. >> They're complaining about a remote being misplaced. >> I know you guys are like, "Oh my gosh, it's just an ottoman." Whatever. It's against the house rules to move furniture. So, a rule is a rule. >> Complaining about an ottoman getting moved. >> It's Gosh, >> we have food in here, too. Do they want people not to eat? Isn't that what a fridge is used for? I get it. It probably would have been better to throw it away, but guess what? You can do that yourselves. You are right there. I cannot imagine who would watch a Cassie and John Tik Tok video and think that's the Airbnb I want to book my next visit to. That's the Airbnb I really want to stay at. >> And unfortunately, we already know they broke at least one rule. So, let me go show you. Well, well, well. >> How is that breaking a rule, Cass? >> They're acting like disappointed parents. Like these are full grown adults staying at your Airbnb and you're like, "Well, well, looks like you were smoking. >> Too hot out here for this. So, let's go inside and I'll tell you more about it." We don't allow smoking on our property within 20 ft and this was probably right at that 20 ft mark, maybe a little bit less. >> It was right at 20 ft and you're still going to complain about it. It sounds like they were following the rules. Again, they just don't want anyone to stay there. Not trying to split hairs, but obviously I'm not going to reach out to them cuz I don't really know if it's from their state or if it's from a previous guest since we just found it. But anyways, what then? Why are you making this an issue if you don't know? >> The living room really looks like unused. We have um a deodorant cap and some hair ties. >> You shouldn't be touching those, but all right. >> Literally the most minimal of a mess. Let me just tell y'all when I came in here earlier, it was about 3 hours after they checked out. I walked in, I was hit with a gush of hot air. So, obviously, I went over here to the AC. I will have John throw up a little picture. It was 82° in here and they had the AC off. Oh, no. They're saving you money by turning the AC off. How dare they? What the heck? If they're not using it, they're they're turning it off. You guys aren't living there. You're just here momentarily to clean the place and you're pissed about it that it's a little bit hot because they turned the AC off to save you money. >> Our fault. We don't have anywhere in the rules like put it back to a certain temperature. But I just feel like common sense says you don't turn that AC off anywhere in South Georgia during the summertime. >> Yeah. >> Oh, no way, dude. No way, dude. Are you serious? To me, it looks like that pizza did not fit in the trash can. So, they left it out on the counter right near the trash can, organized so that they could easily throw it out when they're throwing out the trash. But somehow, this is unacceptable to Cassie and John. Oh my gosh, these people make me so angry. How have you gone through life? How have you existed with these impossible standards for other people to have to fill for you? >> Y'all, this is going to attract roaches. This is why I get so mad about it. It is so simple to put your trash in the trash can. >> If they would have just left it in the trash can and that would have been the end of it, we would have been happy. Like you don't even have to take it outside. We all do that. >> Ay, this whole place looks pretty clean. We have another rule. >> Oh no. >> Broken. >> The only other checkout instruction. Let's see how we're doing the master. Okay, not too bad. Just some more trash on the nightstand there, which kind of sucks. And then, oh, we actually do have a towel in the basket, just not all of them. >> You're basically just shaming people who aren't perfectly clean in the ways that you both are, but most people, I think, are not like that. >> Thankfully, we're able to rate our guests like through different categories. So, we don't have to give them like overall a bad review. We don't have to damage like their reviews, but definitely on cleaning. So, for that, for leaving a pizza box on the counter right next to the trash because they were probably afraid it didn't fit, and not putting towels in a dirty laundry hamper, they want to give them a bad review. >> And following house rules, they're not getting five. It will probably definitely be a three, maybe a four. >> Not to mention, they paid very, very little because we discounted these nights. So, they're upset because they couldn't charge them more for being just an average Airbnb guest. We just had four Airbnb guests check out from a three nights today. >> Oh, what a nice couple. >> We already know they had some kids with them cuz the lights are crooked as heck. >> No, you guys already knew that these Airbnb guests had kids with them because you're monitoring them. You're watching them on a camera and you live right there. >> Wo! We got a lot of stuff. >> A lot of stuff. >> Oh gosh, >> they're supposed to throw away their trash. Airbnb guests usually pay a cleaning fee, but they're complaining that they have to do any cleaning. So, they just want people to pay them money and them do as little to nothing as possible. That's ridiculous. >> Well used, but everything is where it goes, so that's good. The basket is full of laundry. >> Okay. They use a bunch of toilet paper. They use toilet paper and have laundry because they were staying at your Airbnb. This is such a cute little house. I love your chickens. I had a bar rock rooster. >> When did they see our chickens, >> bro? They're like all the way in the backyard. >> Yeah. I don't know. >> Are they creating drama just to be dramatic for Tik Tok engagement? Obviously, if you have loud chickens on your property, chickens are loud. People are going to notice it. They were trying to be nice and connect with you and you chose it as a way to shame them and assume that they stepped out of the property line of where they should have been when likely that didn't happen. Thank you so much for the fresh eggs. We love staying in this area and went for a little hike around one of the local lakes. Thank you for giving us the opportunity to bring our dog, Gypsy. She had never seen chickens before. We had a great time. That's so cute. But oh no, they're such bad people because Cassie and John assume that they went down to their property. I mean, this feels like two people that struggle with a lot of anxiety and should not be Airbnb hosts. To me, it feels like Cassie and John still have this idea of this is our home and they want to maintain their home to a certain standard, but you have an Airbnb. It's no longer just your home. There's other people that you are now allowing to stay there in whatever ways they feel most comfortable staying. It kind of comes with the territory. What? We don't allow them to go down there. >> They're still talking about this? >> No, not that I'm aware of. >> So interesting. We always our chickens are at the very back of our property and when we don't have guests, we'll let the chickens out so they can be free range. When we have guests here, they're always put up in their coupe, which is a good 150 ft behind the Airbnb. >> Oh, 150 ft outside of the Airbnb property, and people are just supposed to guess that. Maybe this was an older couple or something. They just didn't know. They just assumed that it's part of the Airbnb because it's close by. Imagine being roommates with Cassie and John. That would be a roommate experience from hell. That'd be the worst experience ever. They're making money off of these Airbnb guests and still complaining about them constantly. >> Well, only thing that was a little >> not even It's not even upsetting. Yeah, it's like odd or concerning >> is that they were at the back of our property at some point. >> Cassie is wearing a photo that says Cassie and John photos. So, I would assume they also have a photography business. These Airbnb reviews probably tanked all of their businesses because as just a random person watching this, I don't trust that they won't overcharge the crap out of everything in their photography business, too. >> We just had two guests check out of our Airbnb from a two night stay. >> So, let's go see how they left the space. >> Let's go off the bat. Let me show you. >> Dude, what the heck? What the heck? >> Somebody was dirty. >> I hope y'all can see all that on camera. >> Did they just call their guests dirty? And don't get me wrong, accidents happen. But as someone who has a 5-year-old, if you think that's dirty, >> I hope y'all can see all that on camera. >> Okay, let's keep moving. Looks like they wrote us a nice little note. Thank you for letting us stay. The eggs were so good. >> Also, of course, they have those obnoxious bright white fluorescent lights all over their Airbnb. >> And they said, "Sorry, my car is so goofy." And when they left this morning, they like spit off probably going like 50 out of our driveway. And it was so loud. Again, they obviously are monitoring everything their guests are doing because they know when their guests left and didn't like that the guest left too fast. Maybe they were scared that they get charged $200 if they didn't get out of there quickly by checkout time. >> This is moved. It's like they moved this whole section cuz the couch is like in multiple sections. Don't know what they were doing. >> Standards and expectations that these two have is too much. It doesn't seem healthy for their brains to be upset when their couch looks like it was moved just a tiny inch. >> Well, it was only supposed to be two guests and this room is used. >> First off, you can have two guests and people sleeping in different rooms. Even if they're a couple, they could have gotten upset at one another maybe or just prefer sleeping in different rooms. Who knows? Who cares? That's why you have an extra room. But obviously they also would know if there was extra guests because they watched them on a camera. >> We thought both guests had already checked in and then the loud car pulled up both nights that they were here. So we're already kind of wondering >> and then left at like midnight. >> So it sounds like they had another person that came over to visit and then left. And who cares if they left at midnight? That's their right. They're staying at an Airbnb where people can come and go whenever they want. But of course, they're still going to theorize that this extra guest stayed over in hopes to charge them more. >> Orbell camera that we used to monitor how many people go in and out has been dead and disconnected for like what, like >> oh no, >> like a month. So, >> we had no way to actually confirm. We're pretty sure they had unregistered guests here. So, they used that bedroom. Didn't say anything about it, but blankets folded up. All the pillows or was it they just flipped? >> Yeah, they just flipped them. And they folded up the comforter >> and then towels are in the basket. >> Bathroom smells and looks clean. >> Everything is still clean and immaculate, but Cassie and John still have a problem. >> They were great guests besides the little car issues and maybe the unregistered >> possibly. We'll never know if it was unregistered or not. I think they were a couple and so there was no need for the second bed to be used. So have to assume. Oh well, we're not going to say anything about it. We're not going to charge them. We're supposed to charge $200 a night. What in the actual heck is going on here? >> Cassie and John bought a white or like cream colored rug and then got mad when there's dirt on this cream colored rug. What do you expect? You have a white rug. Everything is going to show up. That's why the only white thing I think I own in my entire house are the curtains right there. So far, we have one rule broken because there's furniture removed and a probably I don't know. This is makeup. >> It's still pretty clean. Like, it's not that bad. It's not that hard to clean that. >> Quick update. If you guys saw the video about our Airbnb guest ruining our rug, just got finished shampooing it for probably over 20 minutes and we still have some pretty bad stains that doesn't look like they're going to be coming out. So, is what it is. This is the real side of things. This is what happens. >> Yeah. It's almost like it's the real side of being an adult. Things aren't going to go as you plan. >> A comforter on the couch here and the pillows have been messed with. >> It seems like it would be really easy to just put the comforter back or put it in the washer from the couch which is just like 10 ft over from the bedroom. >> And I do not expect our guests to deep clean the entire house before they leave or even straighten up any. >> Yes, you do. What are you talking about? Yes, you do. But I feel like there is some sort of like respect when you're staying in someone else's home to like y'all will stay the rest of the house. Um I just don't want y'all to feel like we're being super judgy cuz these guests do pay a cleaning fee. >> The guests pay a cleaning fee and they still want them to clean everything. >> It's extremely messy in here, too. I don't know. You guys probably can't see. >> It's extremely messy. No, it's not. That's what my That's what my kitchen looks like on an average weekday with kid crumbs and sticky fingers. >> There's just like stuff everywhere. Like I'm not sure what has happened here. >> A one guest two night stay. They did have an unregistered guest that was not on the booking link stay. So, >> which they only found out about because they're watching them through a security camera. >> And there's trash everywhere. I mean, this is kind of crazy. There's even more trash under the bed here. this off. They kind of Y'all going to hate on me for saying this, but they kind of trash the place. >> They trash the place. I've seen so much worse. Oh my gosh. >> The remote is under the nightstand on the ground upside down and lamp is about to fall off. >> That seems like an average place that my remote ends up if I'm being totally honest. >> Was just two nights of somebody here that didn't respect the place. With all of Cassie and John's Tik Tok videos going viral for how outrageous they were and different people reacting and making their own commentary on how this is not the norm for a lot of other Airbnb guests, more and more people found out about what Cassie and John were doing with their Airbnb, how they were acting as hosts, and ultimately were just kind of confused, bewildered, befuddled. Why are Cassie and John doing this? Initially, a lot of people thought it was a joke or rage bait just for content engagement because it got the people talking. And some of the things that they were upset about their guests doing were so ridiculous. But it became clear over time and as Cassie and John continued to post these videos that no, Cassie and John have a legitimate Airbnb and this is them posting serious reviews of their guests. Like imagine if a hotel posted a review of every single person that stayed there because they didn't clean up after themselves. After Cassie and John received more and more backlash, they turned off the comments on their videos. Further proof that it wasn't rage bait because if they were just simply rage baiting people, they would keep the comments on to get more engagement. Former guests of Cassie and John's ended up posting about their experience staying there, which is important to really factor in what Cassie and John are actually like behind the scenes and if their guests are just so terrible and out of control or if they're just normal people looking for a normal Airbnb stay. >> My friend and I stayed at Cassie and John's Airbnb. I see I'm seeing them all over the internet and I can't believe it. I was shocked to see that they had made a video about like us checking out in the way that we left the property. Imagine you end up finding out because Cassie and John are going viral that they reviewed your stay. As this person points out, it's shocking because you didn't consent to that. You have to agree to all of Cassie and John's rules, but they never let you know that they're going to be posting a TikTok video about you staying there. That's somehow not in the rules. I felt like we left it really nice and like they said it was a disaster. There was a lot of communication before we entered the Airbnb and also while we were staying there. Cassie texted us at least I would say like three or four times on the app. Again, does Cassie and John have a life? Um just like about different stuff. She would let us know like when her dogs were coming out and just like things that I thought were unnecessary like I'm just here trying to spend the night. Like go about your business. Do what you need to do. I was just honestly shocked to see that they made a video after we checked out and like literally dissected everything. Like they were mad because we didn't eat the snacks, but what would she had said if we did eat the snacks? Like she probably would have been so mad. What is the deal with the snacks? Like who cares? They're not perishable. She was upset because we moved the ottoman like five, not even 5t, like 5 in. It was just like I don't know, really weird. I'm not seeing them on Airbnb right now, so I don't know if they're out of town or what, but just very, very strange. It looks like Cassie and John might have taken their Airbnb listing down at this point or it got removed because of the backlash and all of their comments are off on their Tik Tok. They ended up deleting all controversial Tik Toks from their page. So now their profile only has positive videos and positive reviews of all the guests. In response to the criticism, John has said in a Tik Tok video that what people perceive of them online isn't actually how they are and that people in their real life love them, which I'm sure and that's great. >> I have been somewhat cancelled over the last 2 weeks. We believe it's just cuz people are misperceiving the way that we're coming across. It's like at this point, in my opinion at least, I think the internet has a pretty good read on who you guys are, at least as Airbnb hosts, not as people, but how you choose to operate your Airbnb. And ultimately, the internet has decided that they don't agree with the way that you run your business. And I think that the internet has every right to feel that way. While the internet and most people who have seen Cassie and John will probably choose to never stay at their place as an Airbnb, there are a lot of older individuals who don't use social media as much, who probably have no idea this is happening, who are probably staying there and don't know that Cassie and John are going to make an entire TikTok video about their stay. At the end of the day, that's my biggest issue when it comes to Cassie and John. the fact that they require all of these rules from the guests that stay at their place, but they never seem to tell their guests that they're making reviews of their stay and turning their stay into content for their Tik Tok. Anyways, that's all with Cassie and John, the nightmare Airbnb hosts, the most entitled Tik Tockers I've ever seen personally. If you like this style of content, which I'm trying, wanting to do content that's a little bit more manageable for my mental health and allows me to post more, please let me know. And I hope you're doing well. I'll see you in the next video. Stay well until then. Bye.