Video summary
The video examines the case of Cassie and John, a young couple from Georgia who operate an Airbnb with what the narrator describes as extreme entitlement and intrusive behavior. Unlike typical hosts who strive to create a welcoming atmosphere, this couple enforces a rigid set of rules that resemble those of a strict household or college dormitory, effectively treating guests like children under constant surveillance. They utilize security cameras to monitor guest movements 24/7 and publicly shame visitors on TikTok for minor infractions, such as moving a remote control slightly or leaving a pizza box near the trash can. This approach transforms what should be a relaxing vacation rental into a high-stress environment where guests feel they are walking on eggshells, constantly fearing that any deviation from the host's specific expectations will result in public humiliation and financial penalties.
The couple's rulebook is characterized by vague restrictions and exorbitant fines for trivial issues, creating a business model that feels more like a scam than a hospitality service. Guests face charges of up to $800 for smoking within 20 feet of the property or for having unregistered pets, while even playing a piano in the living room is strictly forbidden unless one possesses professional-level skills. The hosts also penalize guests for checking out late by mere minutes or for using amenities like the air conditioning to save energy, which they claim violates their rules despite the extreme heat. Furthermore, they demand that guests leave the property in an immaculate state, including folding blankets perfectly and ensuring no crumbs are left on surfaces, yet they simultaneously expect guests to adhere to arbitrary standards regarding furniture placement and pillowcase orientation, often mocking guests who fail these tests.
The narrator highlights a significant ethical breach regarding privacy and consent, noting that Cassie and John film and review their guests without prior notification or agreement. Former guests have expressed shock at discovering that their entire stay was dissected into content for the hosts' social media channels, a practice that feels invasive given that guests never agreed to be part of a public spectacle. This behavior has led to severe backlash from the online community, with many viewers comparing the couple's actions to airline companies that nickel-and-dime customers while providing a subpar experience. Consequently, the hosts have faced accusations of being mentally unstable and overly anxious, leading them to eventually delete their controversial videos and turn off comments on their profiles to avoid further criticism, though they continue to claim that their real-life interactions are positive despite their online persona.
Ultimately, the video concludes that while hosts are entitled to set standards for their properties, Cassie and John have crossed the line from reasonable expectations into abusive behavior by leveraging public platforms to harass paying customers. The narrator argues that the couple's obsession with control and their refusal to accept normal human error or minor inconveniences indicate a fundamental misunderstanding of what an Airbnb should be: a place where guests can feel comfortable and respected. As a result of the overwhelming negative feedback and the realization that their business model is unsustainable, the hosts have largely disappeared from public view, leaving behind a cautionary tale about the dangers of entitlement in the sharing economy and the importance of respecting guest privacy and dignity.
Read the full video transcript
I know you guys are like, "Oh my gosh,
it's just to autumn and whatever." It's
against the house rules to move
furniture.
>> Well, well, well.
>> How is that breaking a rule, Cass?
>> Too hot out here for this. So, let's go
inside and I'll tell you more about it.
We don't allow smoking on our property
within 20 ft. And this was probably
right at that 20 ft more, maybe a little
bit less.
>> It was right at 20 ft. And you're still
going to complain about it? It sounds
like they were following the rules. Hi,
friends and internet acquaintances. I
hope that you like this new setup.
There's a lot of things that are
happening online that I want to talk
about. So, I thought it would be better
to switch it up. Do something really
simple. So, let's talk about today's
entitled influencer. I've never seen a
more outofouch and entitled couple on
Tik Tok. Maybe on the internet as a
whole. Most people watching this video
have had some sort of experience in an
Airbnb. There's been reports of creepy,
nightmarish Airbnb experiences. There's
also been incredibly special, unique
experiences, really cool spots that
you'd never get to stay in at a normal
hotel with a completely unique charm.
This couple that we're about to talk
about today and their Airbnb is not
necessarily like that.
>> Let's see how we're doing in the master.
Okay, not too bad. Just some more trash
on the nightstand there, which kind of
sucks.
>> We're going to go check out the Airbnb
after their stay. I will say they did
check out 17 minutes late, though. One
could say they have a unique charm about
them. It's not one that you would
necessarily want in an Airbnb host. This
couple is named Cassie and John. They're
from Glennville, Georgia, and only 19
and 20 years old running an Airbnb. And
the way they run an Airbnb is similar to
how someone running a college dorm would
act or a strict household. Now, usually
people who frequently stay at Airbnbs
come to expect that there's going to be
some annoyances that you wouldn't
normally experience at a hotel stay, but
these are cons that are seen as sort of
coming with the experience. But Cassie
and John take Airbnb rules to a whole
new level. Got a remote misplaced. Now,
Cassie and John have a Tik Tok page
where they decide to publicly post
reviews of every single guest talking
about all the rules they broke and
shaming them in the process. Shaming the
guests who paid them money to stay at
their Airbnb. Normally, when people go
and stay at a different place, whether
they're on a trip or a vacation, people
are looking for a place that feels like
home. It doesn't have to be super unique
or charming. It just has to have that
cozy and welcoming vibe. And unless in
your home you had a parent or partner
who monitored your every move, then it's
probably not very comfortable to stay in
an Airbnb with tons of impossible rules
and hosts that are watching you like a
hawk. While Cassie and John have deleted
some of these original Airbnb reviews,
they've been re-uploaded by different
people all over the internet. So, let me
show you exactly what I'm talking about
here when it comes to Cassie and John's
Airbnb reviews. We'll check out our
guest book first today. Wait, they did.
Thank you. We had the most perfect stay
this weekend. Y'all have made the most
beautiful and welcoming place. Can't
wait to come back.
>> And it was four four guests. Like we
said, that was so sweet. Yeah, that does
seem really sweet. Maybe you should
respect your guests as much as they were
respecting you. They may have been
playing the piano. Uh-oh. Playing the
piano is against the house rules.
the giant piano that they have in the
Airbnb. You're not allowed to play it.
You just have to look at it.
>> Immaculate. Like, they didn't even touch
anything. So, 10 out of 10 for both of
these rooms.
>> All right. All their trash has been
removed from the trash can, put out
here, and they relined it. So, that's
great. Kitchen looks perfectly clean.
I'm sure Cassie's upset cuz she left
like extra snacks just for them, and
they didn't use very many of them. So,
she's probably a little upset about
that. But
>> she's upset that they decided not to eat
any snacks. Also, what kind of guest do
you have to be to be seen in Cassie and
John's mind as perfect? You'd have to be
a ghost.
>> Hi, sister.
>> You couldn't eat. You couldn't sleep.
You couldn't touch anything for them to
be satisfied with your stay. So, why do
they have an Airbnb in the first place
if they don't want people to use
anything or they're upset when they
don't use anything?
>> They said, "We had a great stay. Thank
you guys so much." And they left her
little Cassie and John thing.
>> They left another kind note, a second
kind note. And Cassie and John are still
ripping apart these guests for like the
bare minimum. They seem like the perfect
people to stay at an Airbnb. It doesn't
seem like they used anything. And they
cleaned up after themselves. These are,
I think, the most negative people I've
ever seen online.
>> We just had repeat guests check out of
our Airbnb, and last time they stayed,
they left the place immaculate.
>> Let's see if they can live up to the
standards that they set for themselves
last time.
>> Let's go. Cassie and John are acting as
if they're stern parents. Are you going
to live up to the standards you set? I'm
sorry, but what if someone's staying and
they have a really busy time? They're
there for a work trip. They're seeing
family. Things are a lot more hectic.
But no, what comes first is thinking
about if Cassie and John are happy as
Airbnb hosts.
>> Always such a weird feeling coming in
here when I know the guests are checked
out because obviously it's past
checkout, but still, what if they're
just here? Did they use the living room?
>> Oh my goodness, bro. What? Look at this.
>> No. No. Again.
>> Two days in a row and they didn't write
us anything.
>> Cassie and John are disappointed that
these guests didn't write a note. But
they also shame guests who write notes,
too.
>> And they left their trash. Good deal.
>> The trash is where it goes.
>> It's like they want to have an Airbnb
but not do any work at all and just have
guests come in, pay them money, and then
leave the place immaculate so they don't
have to do anything. Two of the pillows
removed in here.
>> H your boy might have put the wrong
pillowcases on here. Y'all might not be
able to tell on camera.
>> So, the bed is perfectly made, but they
put the wrong pillowcases on. So,
>> in person looks really bad. Whoops.
Let's go see. Let's go see if they
swapped them.
>> It kind of seems like this guest still
did a great job and they're laughing at
them and the way that they tried to
clean up after themselves. It's just so
unnecessarily mean and rude. All of
Cassie and John's guests seem pretty
perfect. Yet, Cassie and John decide to
go to the internet and complain about
them viciously. This is where I'm
talking about the entitlement. Cassie
and John aren't just grateful for having
guests that are staying there at their
Airbnb. They think they have a right to
film the way that their guests stayed
after talk about every single thing that
they think their guest did right and
wrong. as if they believe that because
they have this Airbnb that people are
paying them money to stay at that these
guests have to like walk on eggshells
everywhere at the Airbnb, leave
everything perfectly. The audacity is
ridiculous.
>> Our living room is ready to go. Our
blanket is rolled up. We do have a TV,
guys. It's not mounted to the ceiling.
We have balloons everywhere cuz they are
celebrating their anniversary. So, we
wanted to just add a little personal
touch, make it a little more of an
enjoyable time for them. Remotes are
where they go. That one was crooked. Is
Cassie and John okay? I think it's
important to note at this point that
their Airbnb is so boring. It doesn't
seem like a fun place to stay at at all.
It's the millennial gray. Sorry if you
have a millennial gray place, but it's
the classic millennial gray. Doesn't
look like it's like real hardwood
floors. Everything looks cheap and as
sparse as possible. Even the rooms,
there's nothing in the rooms. It's just
a gray white room and sparse blankets.
It doesn't seem like a really cozy
place. They literally are giving the
bare minimum to their guest, yet
expecting their guests to give them back
everything in turn. And if you don't,
then they're going to complain about you
to their followers on TikTok. Has anyone
else had a guest pay for your Airbnb and
then completely disappear? A few weeks
ago, we had a guest book a one night
stay for work. Before I had even
accepted the booking, I messaged him to
make sure an hour later check-in time
was okay since we had a same day
turnover and we served at church that
day. He said, "No problem. We won't be
there until around 5:30." Up until this
point, communication was great. I guess
until I sent the check-in instructions
the day before his arrival and after
that I didn't hear anything. Someone saw
their check-in instructions and how
extensive it was, how many rules they
have for their Airbnb and that person
was like, you know what, no, no, thank
you. No, no, no. And they're complaining
about that. That's actually I think
that's actually pretty good boundaries
of like, you know, this is too much for
me and what I can do, so I'm just not
going to stay here. That seems pretty
respectful, but they're complaining
because someone isn't putting up with
their ridiculous rules. So, off of all
of those videos, some of these rules
that Cassie and John have seem kind of
strange and vague. I'm sure you're
wondering what exactly this list of
rules that Cassie and John have are.
Especially if it caused someone who paid
them money to say, "You know what? I'm
not staying here." Luckily, someone on
Facebook posted photos of the rules
without doxing Cassie and John or
anything like that. So, let's look
through what these rules are. Cassie and
John Airbnb, who's been following this
couple on Tik Tok? Last year, they
renovated an old home on their property,
and in January, they hosted their first
Airbnb guests. They began making
content, as many Airbnb hosts do,
filming their inspections of the home
after guests leave. A lot of people that
stay at Airbnbs expect a certain level
of privacy. And by filming and reviewing
your guests after they leave, inspecting
the house in detail, excruciating detail
to complain about everything feels like
an invasion of privacy. Don't vape 19
and 3/4 of a foot from the home or
you'll be charged $800. The listing can
no longer be found. Some say that Airbnb
removed it, but it's unclear who's
responsible. and Cassie and John have
over 200,000 followers of people that
are watching these Tik Toks of them
shaming their guests. So, what are these
rules? First up, occupancy and
gatherings. No unregistered guest beyond
the number booked. Any additional guest
beyond registered number, they spelled
registered wrong, number of guests will
result in a $200 per night per guest
charge. How much are people paying for
this Airbnb anyways? Imagine a family
member gets into an emergency. you have
to let them stay at the place that
you're staying at. Yet, because Cassie
and John are literally right there on
the property monitoring everything, they
can charge you an extra $200 per night.
No parties, events, or gathering at any
time unless approved by the host. What
would they define as a gathering? Even
just an extra person, apparently, is an
extra $200 a night. Oh my gosh, this is
so creepy. Exterior security cameras are
in use for safety and occupancy
compliance. It's for your own safety and
your compliance that we record you on a
security camera. We will monitor the
number of guests entering the home.
What? Again, imagine someone comes in to
pop on by, say hi, have a coffee over at
the Airbnb, but Cassie and John are
watching them on the security camera and
charges the guests an extra $200. Any
unregistered pets will incur an
additional $200 a night. Same thing as
guests. Now they have a section called
property care. They said no moving
furniture without host approval. So
anything like an ottoman or even a
remote Cassie and John complain about
being moved because the guest didn't ask
for approval from them to move a remote.
Move an ottoman. Late checkout without
approval will incur another $200 fee and
an additional $50 per 10 minutes. They
say a 10:30 checkout is a $350
late fee and an 11:00 checkout is a $500
late fee. And then they have an all
caps, no exceptions. The piano use
policy for a giant piano, that's like
the only decently cool thing in the
Airbnb. Children aged 13 and under, as
well as guests who don't properly know
how to play a piano, are not permitted
to touch, play, be on, or near the piano
at any time. Any damage to the piano
will result in a $750
at minimum fee. If you don't want to
deal with the wear and tear of a piano
in an Airbnb, then don't have a piano in
the Airbnb. Smoking within 20 ft, an
$800 fee. a giant piano in the Airbnb
that you're not allowed to use. Someone
who commented on Cassie and John's Tik
Toks joked, "Imagine hitting the wrong
key while playing a song and a laser is
deployed and kills you." And this model
of Airbnbing feels like a complete scam.
Like airlines who look like they offer
affordable flights, but then upcharge
for every little thing. So, you end up
paying just as much as you would on any
other flight. But I also kind of feel
like when you're in the customer service
industry, unless you've virtually
cornered the market, like airlines, and
even that industry is currently in
shambles, look at Spirit Airlines. It's
genuinely very frowned upon to take
advantage of customers in a customer
service industry. Customers are usually
supposed to walk away feeling like they
got the best experience for their money,
not like you tried to take everything
you possibly could from them and then
left them with a subpar experience. The
worst part of all of this is the fact
that Cassie and John have security
cameras to monitor their guests 247 and
are staying on the same property living
there watching every single thing that
their Airbnb guests do? Which begs the
ultimate question, do Cassie and John
have a life? So, there's this one Tik
Tocker who apparently runs Airbnbs,
according to him, who's reviewed Cassie
and John's Tik Toks as well to talk
about how ridiculous a lot of their
standards are. We're going to go check
out the Airbnb after their stay. I will
say they did check out 17 minutes late.
>> I could feel these guys complaining
three videos away. That has got to be a
record for the fastest amount of time
it's taken for them to complain about
one of their guests.
>> Even someone who seems like a lovely
guest. Cassie and John immediately find
something to complain about. In fact,
they only know how to complain in these
videos, which don't get me wrong, I love
to complain. I love a good complain. But
I think complaints are only valid when
they're reasonable. And the more and
more you complain, the less valid your
complaints become. You've got to build
up all that complaining energy for like
one really big complaint. If Cassie and
John just had ridiculous rules, I
wouldn't really have a problem with them
because in a way that's your right. You
choose to have high standards and guests
and you're not going to rent to anyone
who doesn't adhere to your rules or your
standards. Fine. If that's how you want
to live your life, if that's the kind of
Airbnb you want to run, that's totally
fine. And I'm sure you'll have people
who are okay with those rules. But the
second you choose to go to your platform
with hundreds of thousands of followers
and complain if people didn't follow all
of your rules to a tea, which is
basically just not staying there at all
and just paying you money. I mean,
really, that's their ideal scenario,
even though they'll complain about it
anyways. Then that's the point that
you're going way too far. You're
publicly shaming your guests who paid
you money. The home is so lovely, but
they did check out late, so I don't know
how to feel about that. These guests
probably had to check out late for
whatever reason. And you said that they
left everything just perfectly fine. Why
are you complaining still?
>> Here's one thing that was bothering me,
though. 17 minutes is a very oddly
specific number. That tells me that she
was watching those guests because
apparently they live right next door.
>> Only 17 minutes? How did you know that
they left 17 minutes late if you weren't
tracking them? That is so weird and
creepy.
>> Got a remote misplaced.
>> They're complaining about a remote being
misplaced.
>> I know you guys are like, "Oh my gosh,
it's just an ottoman." Whatever. It's
against the house rules to move
furniture. So, a rule is a rule.
>> Complaining about an ottoman getting
moved.
>> It's Gosh,
>> we have food in here, too. Do they want
people not to eat? Isn't that what a
fridge is used for? I get it. It
probably would have been better to throw
it away, but guess what? You can do that
yourselves. You are right there. I
cannot imagine who would watch a Cassie
and John Tik Tok video and think that's
the Airbnb I want to book my next visit
to. That's the Airbnb I really want to
stay at.
>> And unfortunately, we already know they
broke at least one rule. So, let me go
show you. Well, well, well.
>> How is that breaking a rule, Cass?
>> They're acting like disappointed
parents. Like these are full grown
adults staying at your Airbnb and you're
like, "Well, well, looks like you were
smoking.
>> Too hot out here for this. So, let's go
inside and I'll tell you more about it."
We don't allow smoking on our property
within 20 ft and this was probably right
at that 20 ft mark, maybe a little bit
less.
>> It was right at 20 ft and you're still
going to complain about it. It sounds
like they were following the rules.
Again, they just don't want anyone to
stay there.
Not trying to split hairs, but obviously
I'm not going to reach out to them cuz I
don't really know if it's from their
state or if it's from a previous guest
since we just found it. But anyways,
what
then? Why are you making this an issue
if you don't know?
>> The living room really looks like
unused. We have um a deodorant cap and
some
hair ties.
>> You shouldn't be touching those, but all
right.
>> Literally the most minimal of a mess.
Let me just tell y'all when I came in
here earlier, it was about 3 hours after
they checked out. I walked in, I was hit
with a gush of hot air. So, obviously, I
went over here to the AC. I will have
John throw up a little picture. It was
82° in here and they had the AC off. Oh,
no. They're saving you money by turning
the AC off. How dare they? What the
heck? If they're not using it, they're
they're turning it off. You guys aren't
living there. You're just here
momentarily to clean the place and
you're pissed about it that it's a
little bit hot because they turned the
AC off to save you money.
>> Our fault. We don't have anywhere in the
rules like put it back to a certain
temperature. But I just feel like common
sense says you don't turn that AC off
anywhere in South Georgia during the
summertime.
>> Yeah.
>> Oh, no way, dude.
No way, dude. Are you serious? To me, it
looks like that pizza did not fit in the
trash can. So, they left it out on the
counter right near the trash can,
organized so that they could easily
throw it out when they're throwing out
the trash. But somehow, this is
unacceptable to Cassie and John. Oh my
gosh, these people make me so angry. How
have you gone through life? How have you
existed with these impossible standards
for other people to have to fill for
you?
>> Y'all, this is going to attract roaches.
This is why I get so mad about it. It is
so simple to put your trash in the trash
can.
>> If they would have just left it in the
trash can and that would have been the
end of it, we would have been happy.
Like you don't even have to take it
outside. We all do that.
>> Ay,
this whole place looks pretty clean. We
have another rule.
>> Oh no.
>> Broken.
>> The only other checkout instruction.
Let's see how we're doing the master.
Okay, not too bad. Just some more trash
on the nightstand there, which kind of
sucks. And then, oh, we actually do have
a towel in the basket, just not all of
them.
>> You're basically just shaming people who
aren't perfectly clean in the ways that
you both are, but most people, I think,
are not like that.
>> Thankfully, we're able to rate our
guests like through different
categories. So, we don't have to give
them like overall a bad review. We don't
have to damage like their reviews, but
definitely on cleaning. So, for that,
for leaving a pizza box on the counter
right next to the trash because they
were probably afraid it didn't fit, and
not putting towels in a dirty laundry
hamper, they want to give them a bad
review.
>> And following house rules, they're not
getting five. It will probably
definitely be a three, maybe a four.
>> Not to mention, they paid very, very
little because we discounted these
nights. So, they're upset because they
couldn't charge them more for being just
an average Airbnb guest. We just had
four Airbnb guests check out from a
three nights today.
>> Oh, what a nice couple.
>> We already know they had some kids with
them cuz the lights are crooked as heck.
>> No, you guys already knew that these
Airbnb guests had kids with them because
you're monitoring them. You're watching
them on a camera and you live right
there.
>> Wo! We got a lot of stuff.
>> A lot of stuff.
>> Oh gosh,
>> they're supposed to throw away their
trash. Airbnb guests usually pay a
cleaning fee, but they're complaining
that they have to do any cleaning. So,
they just want people to pay them money
and them do as little to nothing as
possible. That's ridiculous.
>> Well used, but everything is where it
goes, so that's good. The basket is full
of laundry.
>> Okay. They use a bunch of toilet paper.
They use toilet paper and have laundry
because they were staying at your
Airbnb. This is such a cute little
house. I love your chickens. I had a bar
rock rooster.
>> When did they see our chickens,
>> bro? They're like all the way in the
backyard.
>> Yeah. I don't know.
>> Are they creating drama just to be
dramatic for Tik Tok engagement?
Obviously, if you have loud chickens on
your property, chickens are loud. People
are going to notice it. They were trying
to be nice and connect with you and you
chose it as a way to shame them and
assume that they stepped out of the
property line of where they should have
been when likely that didn't happen.
Thank you so much for the fresh eggs. We
love staying in this area and went for a
little hike around one of the local
lakes. Thank you for giving us the
opportunity to bring our dog, Gypsy. She
had never seen chickens before. We had a
great time. That's so cute. But oh no,
they're such bad people because Cassie
and John assume that they went down to
their property. I mean, this feels like
two people that struggle with a lot of
anxiety and should not be Airbnb hosts.
To me, it feels like Cassie and John
still have this idea of this is our home
and they want to maintain their home to
a certain standard, but you have an
Airbnb. It's no longer just your home.
There's other people that you are now
allowing to stay there in whatever ways
they feel most comfortable staying. It
kind of comes with the territory. What?
We don't allow them to go down there.
>> They're still talking about this?
>> No, not that I'm aware of.
>> So interesting. We always our chickens
are at the very back of our property and
when we don't have guests, we'll let the
chickens out so they can be free range.
When we have guests here, they're always
put up in their coupe, which is a good
150 ft behind the Airbnb.
>> Oh, 150 ft outside of the Airbnb
property, and people are just supposed
to guess that. Maybe this was an older
couple or something. They just didn't
know. They just assumed that it's part
of the Airbnb because it's close by.
Imagine being roommates with Cassie and
John. That would be a roommate
experience from hell. That'd be the
worst experience ever. They're making
money off of these Airbnb guests and
still complaining about them constantly.
>> Well, only thing that was a little
>> not even It's not even upsetting. Yeah,
it's like odd or concerning
>> is that they were at the back of our
property at some point.
>> Cassie is wearing a photo that says
Cassie and John photos. So, I would
assume they also have a photography
business. These Airbnb reviews probably
tanked all of their businesses because
as just a random person watching this, I
don't trust that they won't overcharge
the crap out of everything in their
photography business, too.
>> We just had two guests check out of our
Airbnb from a two night stay.
>> So, let's go see how they left the
space.
>> Let's go off the bat. Let me show you.
>> Dude, what the heck?
What the heck?
>> Somebody was dirty.
>> I hope y'all can see all that on camera.
>> Did they just call their guests dirty?
And don't get me wrong, accidents
happen. But as someone who has a
5-year-old, if you think that's dirty,
>> I hope y'all can see all that on camera.
>> Okay, let's keep moving. Looks like they
wrote us a nice little note. Thank you
for letting us stay. The eggs were so
good.
>> Also, of course, they have those
obnoxious bright white fluorescent
lights all over their Airbnb.
>> And they said, "Sorry, my car is so
goofy." And when they left this morning,
they like spit off probably going like
50 out of our driveway. And it was so
loud. Again, they obviously are
monitoring everything their guests are
doing because they know when their
guests left and didn't like that the
guest left too fast. Maybe they were
scared that they get charged $200 if
they didn't get out of there quickly by
checkout time.
>> This is moved.
It's like they moved this whole section
cuz the couch is like in multiple
sections.
Don't know what they were doing.
>> Standards and expectations that these
two have is too much. It doesn't seem
healthy for their brains to be upset
when their couch looks like it was moved
just a tiny inch.
>> Well, it was only supposed to be two
guests and this room is used.
>> First off, you can have two guests and
people sleeping in different rooms. Even
if they're a couple, they could have
gotten upset at one another maybe or
just prefer sleeping in different rooms.
Who knows? Who cares? That's why you
have an extra room. But obviously they
also would know if there was extra
guests because they watched them on a
camera.
>> We thought both guests had already
checked in and then the loud car pulled
up both nights that they were here. So
we're already kind of wondering
>> and then left at like midnight.
>> So it sounds like they had another
person that came over to visit and then
left. And who cares if they left at
midnight? That's their right. They're
staying at an Airbnb where people can
come and go whenever they want. But of
course, they're still going to theorize
that this extra guest stayed over in
hopes to charge them more.
>> Orbell camera that we used to monitor
how many people go in and out has been
dead and disconnected for like what,
like
>> oh no,
>> like a month. So,
>> we had no way to actually confirm. We're
pretty sure they had unregistered guests
here. So, they used that bedroom.
Didn't say anything about it, but
blankets folded up. All the pillows or
was it they just flipped?
>> Yeah, they just flipped them. And they
folded up the comforter
>> and then towels are in the basket.
>> Bathroom smells and looks clean.
>> Everything is still clean and
immaculate, but Cassie and John still
have a problem.
>> They were great guests besides the
little car issues and maybe the
unregistered
>> possibly. We'll never know if it was
unregistered or not. I think they were a
couple and so there was no need for the
second bed to be used. So have to
assume. Oh well, we're not going to say
anything about it. We're not going to
charge them. We're supposed to charge
$200 a night. What in the actual heck is
going on here?
>> Cassie and John bought a white or like
cream colored rug and then got mad when
there's dirt on this cream colored rug.
What do you expect?
You have a white rug. Everything is
going to show up. That's why the only
white thing I think I own in my entire
house are the curtains right there. So
far, we have one rule broken because
there's furniture removed and a probably
I don't know. This is makeup.
>> It's still pretty clean. Like, it's not
that bad. It's not that hard to clean
that.
>> Quick update. If you guys saw the video
about our Airbnb guest ruining our rug,
just got finished shampooing it for
probably over 20 minutes and we still
have some pretty bad stains that doesn't
look like they're going to be coming
out. So, is what it is. This is the real
side of things. This is what happens.
>> Yeah. It's almost like it's the real
side of being an adult. Things aren't
going to go as you plan.
>> A comforter on the couch here and the
pillows have been messed with.
>> It seems like it would be really easy to
just put the comforter back or put it in
the washer from the couch which is just
like 10 ft over from the bedroom.
>> And I do not expect our guests to deep
clean the entire house before they leave
or even straighten up any.
>> Yes, you do. What are you talking about?
Yes, you do. But I feel like there is
some sort of like respect when you're
staying in someone else's home to like
y'all will stay the rest of the house.
Um I just don't want y'all to feel like
we're being super judgy cuz these guests
do pay a cleaning fee.
>> The guests pay a cleaning fee and they
still want them to clean everything.
>> It's extremely messy in here, too. I
don't know. You guys probably can't see.
>> It's extremely messy. No, it's not.
That's what my That's what my kitchen
looks like on an average weekday with
kid crumbs and sticky fingers.
>> There's just like stuff everywhere. Like
I'm not sure what has happened here.
>> A one guest two night stay. They did
have an unregistered guest that was not
on the booking link stay. So,
>> which they only found out about because
they're watching them through a security
camera.
>> And there's trash everywhere. I mean,
this is kind of crazy. There's even more
trash under the bed here. this off. They
kind of Y'all going to hate on me for
saying this, but they kind of trash the
place.
>> They trash the place. I've seen so much
worse. Oh my gosh.
>> The remote is under the nightstand on
the ground upside down and lamp is about
to fall off.
>> That seems like an average place that my
remote ends up if I'm being totally
honest.
>> Was just two nights of somebody here
that didn't respect the place. With all
of Cassie and John's Tik Tok videos
going viral for how outrageous they were
and different people reacting and making
their own commentary on how this is not
the norm for a lot of other Airbnb
guests, more and more people found out
about what Cassie and John were doing
with their Airbnb, how they were acting
as hosts, and ultimately were just kind
of confused, bewildered, befuddled. Why
are Cassie and John doing this?
Initially, a lot of people thought it
was a joke or rage bait just for content
engagement because it got the people
talking. And some of the things that
they were upset about their guests doing
were so ridiculous. But it became clear
over time and as Cassie and John
continued to post these videos that no,
Cassie and John have a legitimate Airbnb
and this is them posting serious reviews
of their guests. Like imagine if a hotel
posted a review of every single person
that stayed there because they didn't
clean up after themselves. After Cassie
and John received more and more
backlash, they turned off the comments
on their videos. Further proof that it
wasn't rage bait because if they were
just simply rage baiting people, they
would keep the comments on to get more
engagement. Former guests of Cassie and
John's ended up posting about their
experience staying there, which is
important to really factor in what
Cassie and John are actually like behind
the scenes and if their guests are just
so terrible and out of control or if
they're just normal people looking for a
normal Airbnb stay.
>> My friend and I stayed at Cassie and
John's Airbnb. I see I'm seeing them all
over the internet and I can't believe
it. I was shocked to see that they had
made a video about like us checking out
in the way that we left the property.
Imagine you end up finding out because
Cassie and John are going viral that
they reviewed your stay. As this person
points out, it's shocking because you
didn't consent to that. You have to
agree to all of Cassie and John's rules,
but they never let you know that they're
going to be posting a TikTok video about
you staying there. That's somehow not in
the rules. I felt like we left it really
nice and like they said it was a
disaster. There was a lot of
communication before we entered the
Airbnb and also while we were staying
there. Cassie texted us at least I would
say like three or four times on the app.
Again, does Cassie and John have a life?
Um just like about different stuff. She
would let us know like when her dogs
were coming out and just like things
that I thought were unnecessary like I'm
just here trying to spend the night.
Like go about your business. Do what you
need to do. I was just honestly shocked
to see that they made a video after we
checked out and like literally dissected
everything. Like they were mad because
we didn't eat the snacks, but what would
she had said if we did eat the snacks?
Like she probably would have been so
mad. What is the deal with the snacks?
Like who cares? They're not perishable.
She was upset because we moved the
ottoman like five, not even 5t, like 5
in. It was just like I don't know,
really weird. I'm not seeing them on
Airbnb right now, so I don't know if
they're out of town or what, but just
very, very strange. It looks like Cassie
and John might have taken their Airbnb
listing down at this point or it got
removed because of the backlash and all
of their comments are off on their Tik
Tok. They ended up deleting all
controversial Tik Toks from their page.
So now their profile only has positive
videos and positive reviews of all the
guests. In response to the criticism,
John has said in a Tik Tok video that
what people perceive of them online
isn't actually how they are and that
people in their real life love them,
which I'm sure and that's great.
>> I have been somewhat cancelled over the
last 2 weeks. We believe it's just cuz
people are misperceiving the way that
we're coming across. It's like at this
point, in my opinion at least, I think
the internet has a pretty good read on
who you guys are, at least as Airbnb
hosts, not as people, but how you choose
to operate your Airbnb. And ultimately,
the internet has decided that they don't
agree with the way that you run your
business. And I think that the internet
has every right to feel that way. While
the internet and most people who have
seen Cassie and John will probably
choose to never stay at their place as
an Airbnb, there are a lot of older
individuals who don't use social media
as much, who probably have no idea this
is happening, who are probably staying
there and don't know that Cassie and
John are going to make an entire TikTok
video about their stay. At the end of
the day, that's my biggest issue when it
comes to Cassie and John. the fact that
they require all of these rules from the
guests that stay at their place, but
they never seem to tell their guests
that they're making reviews of their
stay and turning their stay into content
for their Tik Tok. Anyways, that's all
with Cassie and John, the nightmare
Airbnb hosts, the most entitled Tik
Tockers I've ever seen personally. If
you like this style of content, which
I'm trying, wanting to do content that's
a little bit more manageable for my
mental health and allows me to post
more, please let me know. And I hope
you're doing well. I'll see you in the
next video. Stay well until then. Bye.