Video summary
Cal Newport traces the evolution of productivity advice from the mid-20th century to the present, highlighting a fundamental shift in how work is measured and managed. In the 1950s through the 1980s, management literature focused on psychological adjustments or self-actualization, with Peter Drucker famously arguing that knowledge workers should manage their own autonomy rather than having productivity dictated by managers. However, Newport identifies a critical turning point in the early 2000s driven by the proliferation of computers, email, and smartphones, which led to "pseudo-productivity." This concept emerged as visible activity became the primary proxy for useful effort; if an employee was seen working or responding instantly via Slack, they were deemed productive. Consequently, individuals internalized this metric, often burning out in a state Newport describes as "productivity purgatory," where work never ends and boundaries between professional and personal life dissolve. The transcript details the rise of an anti-productivity movement around 2018–2019, fueled by widespread burnout following the early-2000s optimism that software would solve all efficiency problems. While some responses to this crisis advocated for "quiet quitting" or framing work as inherently exploitative under late-stage capitalism, Newport argues these approaches are insufficient because they do not address how to produce high-quality work without burning out. He introduces his concept of "slow productivity," which seeks a middle ground between the frantic pace of pseudo-productivity and total disengagement. This approach emphasizes that while technology is inevitable, one must consciously manage their relationship with it to maintain well-being and create meaningful output rather than merely simulating busyness. To achieve slow productivity, Newport outlines specific tactical strategies centered on transparency and environmental design. He advocates for making workloads visible through shared documents where individuals list only three active projects at a time, allowing others to see when they are truly busy without needing constant updates. This system helps manage the emotional pressure of saying "no" by providing clear data that justifies declining requests based on capacity rather than laziness. Furthermore, he suggests creating physical or mental separation from distractions, citing historical examples like Peter Benchley writing *Jaws* in a noisy furnace repair shop and Victor Hugo locking himself out to write under duress. For modern practitioners, this might mean renting an office space nearby or establishing strict rituals that signal the transition between work modes, such as taking a specific walk before deep work sessions. Newport also addresses common pitfalls for those attempting to adopt these slower methods, particularly self-doubt and the fear of social judgment regarding their reduced output. He reassures listeners that colleagues are rarely monitoring them closely enough to notice minor deviations in responsiveness or email reply rates; instead, people generally just want reliable professionals who excel at specific valuable tasks. To combat the urge to please everyone, he recommends using templates for common requests like blurbs and setting quotas on activities such as podcast appearances. The implementation of slow productivity should begin with immediate overload management—using techniques like pre-provisioning time in advance before accepting new commitments—and gradually expanding into deeper lifestyle changes like seasonal work patterns or reducing teaching loads to focus entirely on high-leverage writing projects that matter most to the individual's long-term goals and values.
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I was saying I'm really impressed with
what you've done with uh your podcast oh
yeah thank you really cool you know for
a One-Stop shop for understanding
productivity and where it's at and the
history I was hearing you try and use
some example of the Cretaceous Period
for how email got introduced or
something oh I was geeking out on that
one yeah yeah the KT boundary yeah
that's and email yes dinosaurs and email
dinosaurs and email I was having some
fun with that one as it always does talk
to me about what the problem is with our
current definition of productivity well
it's a bad one right I mean I think
that's what's going on is that in
knowledge work what happened is I I went
back and dug up this history right to
try to understand you get the knowledge
work as a major sector begins to emerge
roughly mid 20th century when it emerges
there's this question of okay how are we
going to measure the productivity of
people I mean in other words how are we
going to actually manage people this is
a harder question you would think right
because before the knowledge sector
arose as a major thing what did you have
is the major thing the econom is the
industrial sector right and product uh
going to be productivity in the
industrial sector it's quantitative it's
modalities produced per labor hour input
right you had a number you could measure
you could change the way you did it
right let's move from the craft method
to the assembly line and see that number
go up and say this is better you go to
knowledge work none of that works
anymore right because I'm working on
seven different things it's different
than what you're working on how I'm
doing the work it's kind of up to me I
my own private sort of organizational
system so there's no clear thing that we
can improve or mess around with so we
don't have a good old-fashioned
definition of productivity so what do we
do in that space we said well we'll just
use visible activity as a proxy for
useful effort it's like if I see you
doing stuff that's better than you not
doing stuff and if we need to do better
let's do more stuff like get there
earlier let's work later uh I call that
pseudo productivity that's implicitly
been what has been driving knowledge
work activity for at least 70 years you
asked your readers or listeners I think
to try and Define productivity this is a
community of people that have come
together to watch a show specifically on
productivity and they failed to come up
with a good synthesis for what they
meant by the thing they're interested in
no they couldn't do it here's what most
people did when I asked them they
basically just summarized what their job
was it's like what is productivity and
they're like well it's you know doing my
devops responsibilities well you they
would just they would just parir it back
what their job was and say I guess
that's productivity so that's the that's
the the issue with pseudo productivity
is it's unnamed so we don't actually
recognize or admit this is what we're
doing which is just activity is better
than non-activity uh so we can't fix it
because we don't know there was
something to fix but you know my big
argument is that pseud productivity went
off the rails once we had computers and
networks and emails and laptop and work
could follow you anywhere and you could
demonstrate activity anywhere you were
at any time uh you see this in the
productivity literature we talk about
productivity completely different in the
'90s than we do in the early 2000s yeah
you didn't you track productivity advice
from the 50s through until the modern
day or something like an archaeologist
of of productivity advice so take me
through what what what were we being
told about how to be more productive in
the 50s up to today yeah I I wrote this
for the New Yorker recently and this was
all for my own shelf because I geek out
on this stuff so I have a historical
collection of sort of vintage
productivity yeah so you see uh we're
going to see a big change when we get to
the 2000s but starting the 50 uh the
1950s the very first book it's really
the very first book on what we would
think of as modern time management and
it's called the management of time right
it came out 1950s good title yeah it was
a good title right but it's not at all
what you would expect it's almost
entirely
psychological right so knowledge work as
a new was new these large organizations
in which you were sitting at desks a lot
of this was new so most the management
of time is actually just grappling
psychologically with this new reality
it's you how do you even uh what's the
Mind Set to even have to deal with a
world in which you're no longer turning
a wrench on an assembly line but there's
all this stuff coming at you all right
1960s the fin a book the effective
executive right Peter Ducker still read
today fantastic book right Peter duer by
the way coined the term knowledge work
so he was really a a key figure in
understanding knowledge work why it's
different that book is all space agage
optimism right it's all like okay we can
optimize the we can optimize the hell
out of this it's you know okay
Executives you need to keep a log of
like what you're doing every minute of
the day and we're going to go back and
we're going to study this log and we're
going to find the inefficiencies and
we're going to remove those and you're
going to figure out like the optimal set
of so it's very Space Age you know we're
just going to throw a lot of engineering
at work and we're going to make it
optimal the 70s everything gets
depressed right because the American
economy in the 70s is it's stagl it's
it's Jimmy Carter and the great Mala
right uh so everyone is in a bad mood
and so the the 70s book I have is just
ABC through Z so it's alphabetical and
for every letter it just has some things
relevant to the office that start with
that letter and then they give you a
couple paragraphs like B briefcases well
this is what you should look for in your
briefcases a alcohol because they Pro
anti well it's clear for that entry that
they were drinking a lot at work when
you see the advice it was it was like
you know I don't know maybe not have
that third Martini at lunch that was the
advice that's something like that
wow W this is I'm not making this up
waste basket tree waste basketry waste
basketry yeah right like the art of
building waste baskets and where they
should be position they have like what
the Yeah so anyways there was no there
was no uh ambition in the 70s so it was
just like let's just all right how do
you how do you procedural procedural
yeah uh then you get to the ' 80s and
90s now it's Steven cvy right so 80s and
90s right now we're thinking Wall Street
right we're thinking the American uh
consumer boomed the economy starts
booming right and so now you get uh
Seven Habits of Highly affected people
that's in the 80s first things first in
the 90s these are all about work as
self-actualization right and so cvy is
like here's what we're going to do it's
incredibly optimistic you're going to
figure out what matters to you in life
and all your different roles we're going
to write those down and we're going to
we're going to optimize everything you
do in the day all aim towards like
actualizing your biggest goals in life
right when we're going to figure out
these complicated systems for selecting
and tracking your time all aimed at like
accomplishing your deepest Ambitions and
not just in work but like at home and in
and in like your religious communities
cvy was a religious Mormon Etc then we
get to the 2000s and this where the
shift happens so the the big book of the
early 2000s is David Allen getting
things done being on the show he's a
modern wisdom alumni he's a legend
exactly now if you go back and you read
getting things done this is not an
ambitious optimistic book like his goal
in this book is like how can we
basically find some moments of Zen peace
among this untamable Onslaught right the
whole thing is like we can't it's very
nihilistic almost right there's this
huge incoming Onslaught and what we're
going to do is keep this onslaught from
colonizing our mind and making us stress
so everything's going to get reduced to
next actions and then with mind like
water because I profiled Allen for the
New Yorkers so like he comes from a
background in Zen and karate so he
really likes mind like water you're just
going to execute these actions uh
without even having to you're not going
to you're going be almost mindless about
it let's just execute execute what
context am I in execute so it was about
just trying to find peace among an
onslaught that's really different he's a
very peaceful man a peaceful guy lives
in ohigh nice seems like it works for
him okay 2010s yeah but but so now this
is a big change though right because
what happened between the '90s and 2000s
is going to be the front office it
Revolution computers it's going to be
email later it's going to be smartphones
it's going to be slack so we get this
huge uptick in the amount of work people
felt like they had to be doing all the
time and that's when we get this change
in tone now when we get to the 2010s all
of the books are on this other side of
it right where we are being essentially
overwhelmed by this work how do we
survive and so the big sellers are like
essentialism my book deep work you have
a Keller's one thing like these are all
books about trying to combat overload so
you get this big shift from 90s into the
2000s and 2010s everything becomes about
work is overwhelming us uh it's too much
we're burning out Allan is like how do
we just basically disconnect from the
stress of this all and just execute like
we're cranking widgets me and uh
essentialism and you know Keller's book
we're trying to like okay how do we
fight back about this Focus still
matters don't don't get overwhelmed it's
almost like a rear guard action you know
trying to protect the rear as uh the
advancing Army is routing you like all
this is going so it's a huge shift and I
think that's because pseudo productivity
was fine like you could talk about Al
alcohol and waste baskets and
self-actualization until you get
computers and emails and laptops and
smartphones and then it began to
overwhelm us so it's a it's like a night
and day shift in tone once you get to
about 2,000 why is pseudo productivity
so sticky what's caused that to be so
prevalent simple it was just simple
right it was like I don't know what are
we going to do here I'm simulating like
a manager in the 1950s what are we going
to do here I don't know uh if I see you
working at least I know you're not not
working and so it was simple right so
anything else is more difficult so we
just went with what was simple the other
thing that so it's it's not so it's less
that's sticky it's simple but the other
thing that happened is that same pet
drer who wrote the effective executive
he really hammered writing in the 60s
all the way up until the late 90s he was
really hammering uh trying to explain
he's a management theorist trying to
explain knowledge work he was really
hammering autonomy he said productivity
is not something for us to discuss like
manager shouldn't be discussing it it's
not our business it's now personal
individuals will figure out on their own
how they want to manage their business
knowledge work is not something we're
like in a factory we care about how the
work is done this is up to the
individual so productivity is not a
topic of discussion so Peter duer really
pushed this idea in knowledge work we
don't talk about productivity so in lack
of discussion the simplest thing is
going to stick and the simplest thing
was if I see you working that's good why
aren't you answering emails you must
maybe you're it's a defensive approach
to it like if I don't hear from you or
see you how do I know you're not
slacking off so that's uh I guess
organizationally how productivity has
become
uh detected by the people that are
typically above you and also by your uh
peers as well and your colleagues that
you work with but this is emergent like
we are our own task masters with regards
to this so you know where we're building
out our own pseudo productivity desire
and whipping ourselves with this what's
the reason is it just that this was the
only measure of busyness therefore we
took that and turned it into our own
internal state or is there something
else going on when the individual is
working for themselves well yeah so so
what happens within the non-working for
yourself context if pseudo productivity
Reigns right so people are going to
measure your activity is how you prove
that you're valuable then all of your
own work on being organized or
productive is all going to be aimed at
how am I more visibly active how do I do
more how do I be seen more this just
bakes into the culture eventually so
yeah now I start my own company I'm a
freelancer i my own thing going on it's
the only definition of product activity
I know right is like this activity and
everything that we've been seeing since
the the early 2000s it's it's all in a
world in which this is what really
matters seeing work is what matters
activity is what matters slack is a way
you can always show that you're involved
and so we just internalized it right so
even though there's a lot of flexibility
if you run your own business they
actually are probably the worst tend to
be the worst offenders of Pudo
productivity mindsets because they feel
more pressure like I have to be
productive like it's all on me and if
all that we know is pseudo productivity
then that's what you're going to do well
when you are both the person who decides
which tasks to work on and also the
person who works on the tasks yeah you
end up with this very bizarre like Harry
carry ulating sort of situation where
you work never finishes there sort of a
productivity Purgatory scenario where it
just permeates everything that you do
and uh yeah how would you
how do you frame or what do you think
about most people's relationship with
productivity like how do you think that
they conceive of that well it's shifting
a lot right because what seems to be
happening is pseudo productivity has
been around it begins to become
increasingly unbearable uh in the 2000s
um what we then get starting maybe five
or six years ago is an emerging anti-pr
movement right because again this is
coming out of a place to make sense
people are increasingly burnt out it's
also coming on the tail ends of uh the
first decade of the 2000s there was a
whole techn productivity Revolution this
was the whole what they would call a
productivity prawn Revolution this is
some Le speak but basically it was this
there was this moment in the early 2000s
where people were really uh optimistic
about this idea that productivity
implemented by smart software wasi self
it was going to yeah it was going to
revolutionize work that that it was like
if we get the right system remember
David Allen had kind of introduced this
idea of being more systematic and uh
engineer in your systems that plus the
right software was going to bring us to
this Utopia where work was like
effortless like do this now do that now
and you're just going to be cranking
widgets and the software was going to do
it I I I interviewed some of the people
who worked on these uh these electronic
GTD systems back in the day um so
there's this big optimism that kind of
Faded by the end of the 2000s now we
even more burnt out than before we begin
to get
anti-pr right so this begins to emerge
it's it's picking up some steam 2018
2019 right these are when some of the
first big books on this emerge and then
the pandemic really accelerates that so
so by the time I'm actually you know
writing the the new book there's a
really big anti-product movement so so
we now have uh an emerging an
antagonistic relationship with the
concept of productivity which what it
really is is antagonistic relationship
with pseudo productivity because the
demands of that are deranging right I
mean especially when now you're at home
you're working remotely the work never
ends at every moment you have to be
internally arguing with yourself should
I work or do this other thing I could be
working now you're in this constant
internal battle There's No Boundaries
anymore between work and non work so
like that was the defining relationship
with productivity of the last five years
I would say is this anti-product
movement and where are we now are we
still in the throws of that or is it
something new coming up well I'm trying
to put something new in so slow
productivity in my mind is a uh it
starts from the same place as the
anti-product movement it goes somewhere
different because the problem with the
anti-product movement is they're they're
starting from the right place which is
we're burnt out from this but their
their response is typically uh anti-work
right so then the answer they often come
to is um work itself is Tainted and
typically they'll bring more of like a
more like left-wing labor politics so
maybe like more of a Marxist framed
right this is this is an inevitability
of the explo nature of late stage
capitalism cooperatives and they won't
even go that far they'll just be like
don't try so hard right oh right right
do nothing The Art of Doing no how to do
nothing these are titles of of of really
good selling books uh quiet quitting was
sort of a you could think of it's like
an anti-product move it so it it recast
it sort of recast what's going on away
from our definition of productivity
doesn't work well to like let's put this
back into more of like an early 20th
century labor politics context of no
it's exploitative managers trying to
trying to exploit labor from you and now
we're in a zero sum fight and the way
we're going to fight back and do less
work there's more than life than work H
so that was largely the the answer that
didn't really catch on in part because a
lot of people that were um preaching
work less were like working really hard
to you know that's luxury beliefs yeah
um subscribe to my substack I'm writing
every day about why you shouldn't work
hard that I'm working hard on right and
also people
they don't hate work right like they a
lot of people especially entrepreneurs
like no I want to do this well like I
wanna I want to be killed by it I don't
want to be killed by it yeah so then
that became the central question for my
book was okay so here's the question how
do we uh produce stuff that's good like
that we're proud of we can support a
family um without burning out and
without having work take over more and
more of your life like that's the real
question right the question is not how
do we uh deconstruct capitalism like
that's not the right response to the
burnout crisis right
as they capitalistically sell their
books on this uh the right question is
this how do we uh produce stuff and be
proud and ambitious about what we're
doing but also not burn out I did an
annual review and I've used the same
process every year for a while now yeah
and I redid it this year and I tried to
ask myself more kind of introspective
artsy questions stuff like um what would
8-year-old me uh look back on and wish
that I did more and less of yeah um what
do I think is productive but isn't and
what isn't n productive but I think is
interesting uh that's a really great
question to ask so uh things that are
productive but I don't realize that they
are yeah uh were going for coffees with
people who are just coming through town
for a short amount of time right dinner
with friends uh playing pickle ball and
uh going for walks those were some uh
stuff that I think is productive but
isn't yeah being on calls answering
email spending time in slack sitting at
my desk when I'm not working that's a
big one I'm just like I'll if I'm here
and I'm at the seat and the computer's
there something will something will
happen even if you're on Twitter does
matter yeah I'm just about and
I'm like I that's not that's not
productive and uh the final question
that I asked myself like just notes and
it was the most interesting part of the
review process was just notes at the
bottom and it was stuff that came up
that didn't fit into any of the
questions or categories that I created
for myself is fleeting thoughts and this
one was and this is the main question
for this year and it's so funny this is
the topic of your new book is it
possible to be world class and have fun
yeah that's the main question that I'm
asking myself this many of the most
worldclass creative minds in history had
a lot of fun so the answer is yes yes
and this is why it's something some
people complain about but I think it's
actually a feature of my Approach
approaching this topic is I said I'm
going to go back and find World Class
creators uh I call them traditional
knowledge workers scientists
philosophers artists Etc throughout
history and I want to see how they
worked and then the complaint is well
wait a second I can't work the same way
as Galileo that's like a completely
different time and place and I was like
no the goal is not to try to replicate
the work day of G Galileo but what we
can look at is Galileo had a lot of
flexibility in how he worked so with all
that flexibility what did he drift
towards so what they have a lot of space
Mary cury had a lot of space Georgia
O'Keefe had a lot of space to figure out
how they wanted to work so they were
running these natural experiments
to see what is the absolute best way to
create value with your mind then once we
isolate those principles okay we can
adapt them to Modern jobs but like it's
the principles that matter so if you
study these great traditional knowledge
recers throughout history none of them
were busy the idea of busyness being
somehow connected with uh great
production is not inevitable especially
if we're not talking about running a
complicated business but just creating
high value things with your brain you
don't find lot of busyness until you get
much more towards the modern era what
was the typical day of some of these
favorite famous people from history
blank that question would it make sense
to them right so it's a very uh modern
notion that we have uniform workdays and
so we need to have like a typ here's how
here's what I do during work days and I
work five days a week and I work this
many weeks uh this many weeks a year
they were way more variable about when
and how they were working right so it be
like okay uh this two months I'm working
really hard on something and then I went
away and traveled for four months and
did nothing right there is no typical
workday they had a lot more variation
right so Georg O'Keefe for the painter
right what kickstarted her productivity
as an artist is you know she began
dating uh stiglitz and he had land in
the ader deex he's like okay you got to
come up we're going to go up there in
the Summers and she figured out this
Rhythm if they go up there in the late
summer into the fall she has this Shack
by the lake and that's where she she has
inspiration she's doing her nature
paintings and then she brings them she's
there for months and then she brings
them back to Manhattan and then she
finishes them and Exhibits them and does
the stuff uh and then they go back to up
to the adex and she gets her creative
input there's like no typical day for
George o'keef but there's a typical year
and it has different seasons she's doing
things I opened the book on John MC and
I'm like okay for five days it opens on
five days of John MC's life in the late
60s lying on his back on a picnic table
cuz he was trying to find his way into a
New Yorker piece and it was comp he
couldn't figure it out right like I have
all this research uh how am I going to
start this piece and as someone who's
written my share of New Yorker pieces I
can tell you this is like an impossible
problem like how do I get into this
article five days he's laying on his
back just to try to figure out how am I
going to make sense of this stuff like
what's a typical day for John MC like
that you could look if you zoomed in on
that day you would say he did nothing
he's lazy you know and on another day he
would be you know up in his office next
to a Swedish uh massage parlor in
Princeton where he has this really um
kind of a Centric way that he would cut
up all of his notes and Xerox them and
put them on these boards and he might be
there for hours and and another day he
might just be doing nothing or doing
research right so they didn't have
typical days you know so this idea that
there's a work day how do you structure
your work day we invented that you know
for knowledge work in the 1950s and it
was an idea we borrowed from factories
because that's how factories ran you had
shifts and so it's not even the right
question for Creative
work every time that I read whether it's
digital minimalism or deep work or or
any of your books uh and some of Ryan's
stuff as well it's this it almost feels
like a nervous system re-regulation it's
like a reminder of a slower time it's a
reminder of a different time and so much
of the stuff that we take for granted
about the rhythm of Modern Life about
the ferocity and velocity that we go
through these things with
we realize is just a
creation maybe not even a creation maybe
a malignant bug or a byproduct or a side
effect some weird
externality
of a thing that no one really designed
it's the second third fourth order
effect of some that happened 50
years ago and then reading stuff like
that or reading about how much uh Isaac
newon or Einstein love to walk I feel
like that was in one of your books at
some point like the the power of walking
and and how important that is and you
think God I I came up with this idea the
productivity Purgatory is is one of
those where all of the things that you
do even the things that you're supposed
to do for leisure you do because you
once saw an Andrew hubman documentary
that said 15 minutes of walking improves
your dopaminergic response by whatever
whatever that there's nothing that isn't
done in service of productivity even the
things that ostensibly are supposed to
be for leisure yeah and then
yeah to me and maybe to a lot of people
listening it's sounds
like hearing Galileo or or geori roef
you know wanking off for 4 months and
then about and then coming back
and all do a little bit of work it
sounds Bohemian it sounds New Age it
sounds hippie yeah uh because our
framing is only within the last we only
know the last 100 years of work we only
know that before that it was just people
hoing the the ground right it was just a
agrarian and changed drastically by
the seasons right like you you I talk
about like the German ritual of Ule cuz
they had nothing to do right it's a
pagan ritual they're like we're going to
have bonfires for a month because like
what are we going to do there's no it's
the winter there's no crops to whatever
and then in the fall like they're really
busy so the agrarian lifestyle was up
and down I went back and looked really
deeply into forer hunter gatherer life
which is the 270,000 the first 270,000
years of our species nature dictated
everything right I mean it was today
we're on this hunt the other day rained
we did nothing we're in the middle of
this hunt but it's hot in the middle of
the day so we just stop for a while the
only time in human history like the
first time we really had just work hard
all day long was when Mills and
factories were invented and it was so
unbearable it was so terrible to try to
take humans who are used to all of this
variation and autonomy in their approach
to work they say you have to work all
day long as hard as you can uh we had to
invent labor unions we had to invent
regulatory Frameworks we had to put all
of these huge apparatuses in place
just to make that type of incredibly
unnatural work tolerable but then
knowledge work emerges like all right so
how are we going to organize our workday
guys like H let's do what the factory
guys are doing grab that like the least
natural uh in terms of our human wiring
choice that we had because it was simple
and it was what we were used to and it
was what was big right now and like well
let's just do that yeah one of the
principles of slow productivity is work
at a natural pace yeah what is that for
humans well there's there's two parts to
it so for humans is what we just talked
about variations in intensity and it's
not just on one time scale but basically
all time scales right so so when I went
back and looked at how humans work
before within a day you're going to have
some period that are more intense than
others in a week some days will be more
intense than others uh when you're
looking at a season you know uh some
Seasons might be more intense than
others the fall Harvest is way more
intense than the winter uh even at a
bigger time scale you might have busier
periods and less busier periods I'm
writing a book for two years years and
then for the next year um going more
phow right so variations that's much
more natural then the other principle
that came out of that and this was just
from directly studying the great
traditional knowledge workers of time
past they take much more time so we try
to go too fast and a lot of these
thinkers who were very productive in the
sense of they produced you know uh new
scientific work that changed the way we
understood the universe they worked very
slowly like their notion of how long
should I take on this project was way
slower than what we do today so we're
always trying to charge ahead right away
what's the quickest way I could get this
done they took their time right they're
happy to take their time even
contemporary traditional knowledge
workers do this lyel Miranda was one of
the examples I gave his first play
before Hamilton in the Heights was a big
hit right eight tonies he spent seven
eight years working on that play not
procrastinating he didn't put it aside
for eight years he just was working
slowly on it for eight years kept coming
back to it they were doing readings with
real actors then you would go away and
do some other stuff and think about it
and and try to get something better and
they come back and do another reading
year it's just this like slow process
but that's like pretty typical with
traditional knowledge workers we think
in the pseudo productivity culture it's
like now fast as possible I want to do a
play I'm going to like go away for a
weekend and grind this thing out like
let's rock and roll uh that's not the
way people used to do
things what are the Industries or job
type
for whom this changing of the pace
doesn't work quite so well because there
may be people listening who say well
that's all well and good if your goal is
to create over the next however many
years a really great play but that's not
the world that I live in that's not the
profession that I have access to right
so the whole goal is then how do we take
these principles that the the the great
traditional knowledge workers uh
excavate and then how do we apply them
to just normal knowledge jobs right so
all the advice is for knowledge work
jobs right basically if you work on a
computer screen for a living if you send
a bunch of emails you're probably a
knowledge worker all right so what does
it look like to start adapting these
ideas to a regular job where you have
bosses or this or that well now becomes
a little bit more subtle but you get the
same effect so now when a boss asks you
hey can you put together this report
instead of you saying sure I'll have it
done and then you you plug in the most
optimistic possible estimate you know we
do like you fall in love with the idea
of getting it done that fast you instead
take that estimate and you double it
like yeah you don't say one month you
say two months so you're giving yourself
more time to work on it then what about
like the seasonality well if you're an
entrepreneur you can just start actually
wiring this into uh your actual work
rhythms right like I talk about an
entrepreneur in the book she takes two
months off in the summer she just works
it out like the way her contracts and
the clients and she's just not around in
that summer and about 20% less Revenue
she'll happily take that hit to be able
to take two months off in the summer so
she's getting you know variation then we
talk about people who work in jobs where
they can't do that now they start doing
this subtly right okay so here's what I
do I don't really schedule meetings on
Mondays I don't tell people I'm doing
this like when they say hey when are you
available I give them lots of times they
just don't happen to have any on Mondays
and now we have like a slower start and
I know in December because we're going
to lose the last week anyways for
Christmas I'm kind of careful I don't
tell anyone about this but I'm pretty
careful to have projects set up the
finish before that and start after it
but nothing do really do into it and I
am turning down that intensity dial for
those three weeks and it's not long
enough for my boss to really notice but
for me it's a big deal knowing that I
can wh down that week that month I'm
wound down versus another month right so
people can start implementing these
principles but like more surreptitiously
so we see them really flashily done in
these historical stories but then when
we jump to implement them in practice
it's like more subtle but it's the same
principles you're taking longer you have
variations and intensity on different
times this starts to add up starts to
make a difference
yes your first Insight around do fewer
things which
is essentially impossible for people to
do because you look at a calendar and
there's room in it and you fill the well
there's a gap Gap should be filled
should be doing things and I think a lot
of people feel like do fewer things is
accomplish fewer things yeah that's the
conflation yeah and they're wrong yeah
because what if I add two words it
becomes clear do fewer things at once
right because here's what I think is
going on and this is like the case I
make in the book is that when you agree
to something the big problem is when you
agree to it that is going to bring with
it administrative overhead right so
whether I'm ready to work on this thing
or not now the team needs to hey how's
it going there's emails I'm going to
have to answer there's meetings going
onto the calendar right you're like okay
we got to check in on this how's this
doing I call it overhead tax everything
you say yes to generates overhead tax so
the problem is when you say uh yes to a
lot of things you're not just trying to
keep I'm keeping my queue really full so
I always have something to do that's not
just what's happening you're generating
a lot more overhead tax so the more
things you've said yes to the more
things are generating administrative
overhead which means the more meetings
go into your calendar and the more
emails that are coming that you have to
answer right so where do those meetings
come from that are filling up your
calendar they're not just random right
it's not just hey let's let's just you
guys want to do a meeting you know no no
it's related to things you've agreed to
do
so the more things you've agreed to do
the more of your time gets devoted to
the administrative overhead of the
things you need to do which means you
have less time available to actually
accomplish the things and to make it
worse this administrative overhead does
not coales into like one nice big batch
it jumps all over your fractures your
day into what's the quote from Deep work
I must have shared it a million times uh
shatters shuts shuts your day into
fragments so small that you get nothing
meaningful done yeah yeah yeah shatters
your yeah something like that schedule
the fragment so small like insufficient
for concentration nothing gets done yeah
yes I think about that all the time well
but think what happens now though this
is why I think people are so burnt out
because it really is deranging think
about this so you say yes to too many
things now your schedule is like
completely full not doing the things but
jumping on calls and answering people's
emails about the things right um now you
don't have time to really get them done
so what happens you fall behind so new
things come in so now the things you
have to do get longer and you fall even
farther behind um and then eventually
you get to a place where most of your
time is now taken up uh just dealing
with talking about work nothing gets
done you feel like you're making no
progress you have to start getting up at
4 or working in the evenings you know
and now you're completely frustrated
because you said I'm on Zoom all day
long and now I'm working instead of
being at my kids basketball game like
what was the point of the day and this
is what's making knowledge workers cry
Uncle so when I say do fewer things at
once this is not at all about
accomplishing fewer things because if
you can save most of your schedule from
all this administr of overhead what
happens you start just executing so now
the rate at which you're finishing
things and finishing them at really high
quality levels that skyrockets right so
doing fewer things at once will make you
actually accomplish many more things
that's not the only reason to do it the
main reason to do it is because it's
entirely deranging to have your whole
schedule be taken up by administrative
overhead I mean it just makes life
bearable not to be overloaded but you
have this bonus you're also going to
start producing right so if you can just
bootstrap and I have a lot of ideas how
to do this but if you can just bootstrap
into doing fewer things get over that
initial fear you're going to pretty
quickly earn your ability to keep doing
fewer things because you're going to be
out shipping everyone else in your
organization yeah the uh Zoom apocalypse
that everybody went through when the
overhead of having meetings and this I
guess pain from management of
coordination you know if you can't see
what someone's doing when they're in the
house cuz they're no longer in the
office oh God I mean that's anxiet
inducing isn't it so why don't we start
looking at slack dashboards and activity
time and then you know a response to
this you know the anti productivity
movement was that law was it France that
brought it in where bosses can't message
their workers after 5:00 p.m. I think
they tried yeah I don't know if the lock
I don't know if it went through or not
interesting yeah but but it was topic
for the podcast well it is interesting
well in France they have labor unions
that represent knowledge workers in a
way that that we don't in the US but the
problem with that and I wrote about this
some at the time is is you know again
it's like putting uh the little bit of a
Band-Aid on the wound we got to stop the
things that are creating the big wounds
like in other words this is the issue
with almost any response that is just
focusing on um let's just reduce the
time you can work let's have a 4-day
work week instead of a five-day Work
Week Etc the problem with these ideas is
if you don't also fix the overload
problem you're not getting to the core
issue right the core issue is I have too
many things on my plate at the same time
yeah so this is why people went insane
during the pandemic and anti-product
took off because that overhead got out
of control because a everyone got sort
of like 20% new tasks all at once when
they shifted remote right um and then B
the coordination took 25% longer because
things we could have just done in the
hallway get a zoom meeting but I can't
drag a zoom meeting you got that thing
sorted yeah I'm on it like that's fine
and on Zoom there is no two-minute Zoom
meeting hey did you got the thing sorted
it's going to be a half hour because I
can't drag it smaller so we had a a the
foot print of overhead got worse the
quantity of overhead got worse Zoom
inflation and we got the zoom apocalypse
where and this is you know my readers
were writing me and saying my main
problem right now in you know may 2020
is when do I go to the bathroom because
I have eight hours of Zoom without any
Gap anywhere in it and then at this
point it's just absurdities right like
that's like absurd play or something
what's that idea the Red Queen effect
yeah yeah running faster and faster to
stay in the same place correct yeah yeah
and this is you know the podcast and
it's been interesting I guess that
you've been in the arc you've been
involved as on the guest side in and Arc
seeing it from I know episode 200s you
were in one of the first ones and then
maybe like 300s and then 600s and now
and uh operationally it's so complex
behind the scenes you know to coordinate
something of this size and increasingly
I find myself doing more and more of
being an operator as opposed to being a
Creator or a Visionary or or a
researcher or just a learner uh it's all
coordination all the time so much
coordination and you don't like that
it's the thing from Michael Gerber the
emth Revisited that lady that starts a
bakery and then soon enough she can't
remember what it's like to bake a cake
all that she's doing is on Zoom meetings
organizing factories to start where's
the wheat coming from and have we what's
the new machine that we're going to have
to grind the flower and stuff like that
um so yeah I'm you know I'm very much
living a
um and and I can remember when the
operation was simpler because the
business was simpler and because the
actual production itself was simpler but
I'm observing even within my own life
this trajectory go from Simplicity and
Purity to uh much more success and and
and I'm very very grateful and it's
amazing to do all of this stuff but
there are all of these side effects that
come along with it that build that build
things out and there are a million
opportunities there's a million things
to say yes to there's a million things
to say no to that you would have begged
to have the opportunity to say yes to
only two years ago so you're permanently
readjusting the sensitivity on what
constitutes a hell yeah like that's the
one thing that with Civ hell yeah or no
uh rule which is fantastic the problem
is that you lag yes yeah what you would
have begged for yesterday is something
you now need to learn to say no to today
yeah yeah I mean I think the guy who has
it all figured out we all have to just
nod our heads to Ferris because I was on
his show in February and you know he had
this like headset like NASCAR headset
whatever I was like I was like what's
going on with this thing man and he's
like uh if I if I uh do video well if I
build a studio then I have to stay where
the studio is then I have to have people
to run the studio and uh I want to
travel and I have this headset he like
look at this thing this is a pretty good
microphone I could just be anywhere
anywhere in the world and so maybe
Ferris figured this whole game out I
mean he's the guy that did it uh but
there's a there's a deeper thing in
there though right which is like that is
the central tension when with slow
productivity when things start going
well like this is partially why I wrote
this book is because things were going
well for me right you know like this is
not a book that would have been relevant
to me as a 23-year-old at MIT doing uh
you know theoretical computer science
but now it's like things are hitting
well like I can my my books get read and
I'm tenard professor and there's
opportunities and there's you know and I
have a podcast these other things are
going on now and it was that same fear
of okay so how do I keep and crystallize
the principles of just slowly producing
stuff that matters even with different
stuff going on and it's LED actually me
to be pretty careful or thoughtful
thinking about the different aspects
like what I do and what I don't do like
when I started a podcast in the pandemic
uh I was really worried about the
footprint because the footprint can get
big which is fine for you know um like a
tier one show like this but this was
something I was doing in addition to
being a professor in addition to writing
so I made a rule I said half day a week
like that's what you get the podcast
gets a half day a week and if I want to
grow or add something or whatever I want
to do I got to figure out a way to do
that such that the podcast doesn't leave
a half day a week so I G to have to hire
yeah and it's what happened so it
developed slowly eventually I hired a
producer to touch the computer for me
because that saves a lot of time right
like okay I don't have to touch any
computers and we have you know the
master and okay so he talks to all of
them so now I can just show up and do
the show now I have more time to think
about you know what am I going to say or
what are we going to do then we want to
do video well how are we going to make
this fit within a half day a week well
it took a long time we had to find the
right person to set something up that
was super TurnKey like we have the
studio set up where like it's all just
installed and my producer can just like
turn on these lights that and these
cameras are always in the same place
yeah uh with these Big C that like never
move that the cameras are locked locked
into and everything like that so okay
great that does so everything has been
very uh slowly but it also means though
right there's impacts like if I want to
have a lot of guests probably wasn't
going to work with a half day a week
rule because you know guests can do it
when they can do it and it's not going
to fit and so I'm not doing that right
like it so it's made some had some
impact can yeah what you can and can't
do um but it allows me but it's slow it
is growing and slow productivity so like
the show is growing and it's like
actually this does pretty well and it
generates more money than like my
professor salary this is interest like
it's starting to get interesting it's
probably going slower than maybe it it
could but it's a slow productivity play
you know this I this is important but I
want to take my time with this and not
let it metastasize I think uh James
Clear put in a newsletter recently uh
over the short term your results are
determined by your intensity and over
the long term your results are
determined by your consistency and it is
a tradeoff you know there is a trade-off
between the two the harder you work the
quicker you burn out and there is a
threshold above which you know that's
not to say that that's a linear
relationship you know if you're doing a
the bare minimum doing double the bare
minimum is probably not going to make
that much difference to your consistency
over a long period of time but if you're
running at 7eventh gear at 7,000 RPM
trying to shift that to a little bit
faster is something that's really going
to hurt yeah look at a famous novelist
like they figured this out right
novelists do have very long careers they
figured out no more than a if you're a
genre one book a year and if you're
literary like one book every two or
three years maybe even every four years
do very little outside of the writing
like the whole industry understands this
like we don't need to hear from John
Grisham until like he has a book coming
out but it allows them to produce large
literatures over their lifetime right so
like we could all take a lessons from
that like you don't see John Grisham
being like you know if I really get
after it I could probably get three
books done you know I could do the whole
James Patterson thing like I could have
three books a year and then I could get
a team to write other books and then we
could merchandise this I'm G have John
Grisham land and it's going work with
you no it's like I I if I do all that
I'm gonna last five years have you seen
Brandon sanderson's output yes yes I
mean so there's a I think it's in the r/
fantasy subreddit and if you have a look
at that the number of words that that
guy writes per year is terrifying is but
I'm worry about him me too because he's
adding other things he's started adding
he's he's he's building out more of a
company merch way well yes exactly merch
and uh fulfilling their own their their
own printer now they do some of his
books they print themselves uh as
opposed to going through like a standard
publisher and he has a big team now and
like his whole thing like everyone he's
famous in writing circles for exactly
this like he just sits and writes and he
generates like a lot of words like it's
I think it's maybe 300,000 words a year
yeah it's it's crazy it's crazy I mean
you you saw his video his whole surprise
video thing in the pandemic where he was
like I have a surprise for you I wrote
five extra books and I'm gonna like sell
them directly he just wrote five extra
books yes I did see that yes the thing
he did which I do admire because it's
crazy but I love it it's a deep work
thing so he lives in like a normal
culdesac in Utah right so it's just like
a culdesac of houses um he he bought the
lot next to his was empty right what he
did was instead of building like a cool
workspace there he dug down and built an
underground layer right so he built it a
whole Victorian Gothic underground layer
where there's you know old fish tanks
with weird things in it he writes in
there there's a a full screening room
movie theater in there they podcast in
there whole thing's decorated like a Tim
Burton movie built it underground right
20 10 foot ceilings like they dug all of
all this then he covered it back over
and then they put like a garage on top
of it and he has a secret entrance to it
from his house so he goes under he's the
Suburban house he like secret entrance
in his garage and it takes him into this
like massive underground layer I think
it's awesome uh it's Preposterous but
hey what if you're writing fantasy
novels though at his level like yeah
well that's one of your lessons which is
that the space you inhabit when you're
trying to do your productivity can
influence the way that you feel yeah and
that's a slow it idea right is that like
okay the environment matters because
you're trying to produce the best
possible stuff not just trying to be as
busy as possible yeah so environment
matters so Sanderson built that whole
underground layer because it inspires
him to write you know fantasy well much
in the same way that Dan Brown who wrote
The Dent Cod he he has a similar kind of
quirky house he built in New Hampshire
with like secret passageways and code
and you pull down the statue head oh
cool because he writes sort of
conspiratorial genre Thrillers so like
why not like put ourselves into that
that mindset other people did other
things so like one example uh Copa
Francis for Copa he brings whereever his
production offices are old electronic
gadgets because he likes this connection
to building like I'm building something
that's you know I'm bringing together
parts and he used to solder and do all
the stuff as a kid so he like brings
them wherever he's going but it's not
just uh the positive which is have stuff
in your space that's inspiring it's also
get away from the stuff that's
distracting right and this is the
problem for example with just working
out of your home office that's just
right there in your home next to
everything else is that you're exposed
to all of these highly Salient
distractions that have nothing to do
with what you're doing but when you see
them are going to trigger all these
neural networks are going to start to be
activated there's a laundry basket oh my
God the laundry when do I need to do the
laundry and what going this is very
difficult so I also tell these stories
of people these are mainly writers too
who go through like Great Lengths to get
away from the distractions and my
favorite was Peter Bley who wrote Jaws
because he lived right down the street
from where I grew up when he was writing
Jaws so I know his house I could see it
from mine it's a beautiful house and
when he wrote Jaws he didn't write it in
that house but in a back room at a
furnace repair shop that was on the
other side of town and we the fact
Checkers in New York were talked to
Wendy benchley about this Peter's dead
but they talked to Wendy and she was
like oh yeah they were like hammering in
there man it was like loud metal
hammering that's where he went the right
Jaws because he was trying to get away
from the distractions like the
distraction of loud hammering whatever
that's not something that he has a lot
of associations with he can associate
right that's no big deal but the laundry
basket you know now you're gone for the
next 20 minutes thinking about it did
you ever hear the story about Victor
Hugo being locked in the room by his own
servant no so this this is um a guy who
wanted to write six pages per day as a
writer and he paid his servant every
single night to come in during the
middle of the night and pull the bed
sheets off him just slide the bed sheets
off him and then there was a quill and
an ink pot and six pieces of paper yeah
that were left on the table next to him
and then he would lock the bedroom door
from the outside and he wouldn't unlock
the door until Victor Hugo slid six
pieces of paper double-sided written
underneath the door I like that that's
the level by the way extremity that
writers have had to go through in order
to be able to overcome the writing my my
Angela would do this she would go to
typically like cheaper hotels take all
the artwork off the wall she wanted to
be white box and and she would write on
the bed so she would just like prop up
on one arm with a legal pad and like
that there was nothing to do you were in
a completely distraction of the Box
Steinbeck had this beautiful property at
Sag Harbor he would get his rowboat and
go out into the middle of the harbor and
write on a little hand desk David Maka
lived in uh um Martha's Vineyard
beautiful house West his Berry he wrote
in basically the garden shed so he had a
great home office like where he would do
his like correspond or whatever he wrote
his books on a typewriter in the garden
shed like it was pretty absurd he was in
the backyard in like a shed but yeah
they would do anything to kind of let's
get away from distractions let's like
lock ourselves someplace where it's you
know it's hard to leave there's nothing
here that's distracting let's get some
work I don't have the keys they don't
have that yeah Mark Twain when he he had
this off building that he would go an
out building he would work at and so his
wife had this like horn she would blow
to try to get his
you know it's time to come back for
dinner cuz he was so far away right it
was like hard wow I have an off you know
I have a my house I have a very nice uh
library but I also rent office space
like a three minute walk away it's just
like a different place to go to my
podcast studio is there but also it's a
place to go to write what is a more
accessible solution for someone who
doesn't want to dig 20 ft underneath the
house in Utah everyone should do that
come on that's true more underground
layers I'm Pro underground layers this
is the revolution that we really need
podcast layers I think would be awesome
that would be cool yeah you go to like
the small office and you go down the
stairs you you could pull the statue of
the tiny owl and it opens up a killer
underground yeah I love it yeah you
could also like kidnap and murder your
guest down there I guess the problem
with it imagine that imagine if it was a
podcast run by a serial killer and each
guest that was just our last day on the
planet the ratings would be I mean the
downloads would be off the charts it
would be briefly and then they may get C
because of the murdering that would be
the problem yeah eventually yeah it's
looked down on you need to redo that
yeah but you got to innovate you got to
innovate yeah so okay what let's say
you're not you're not going to build an
underground layer right um I'm a big fan
for example what I call work from near
home which is you don't need to build an
underground layer but also if you don't
work in an office find a space to work
in that's not your house like that is a
worthy investment um and that might just
mean leasing there like you know lowcost
office space nearby that might be worth
it right and don't think of that as an
expense think of it as you are going to
be able to be your mental Health's going
to be much better you're going to be
able to produce much more or taking an
out building in your backyard and make
it into something that you you can work
in I mean I think this idea of going out
of your way to find places to work
that's not just your home is the right
idea don't think about it in terms of uh
my home is free and this is not free now
think about it more is my home is this
terrible place to work that I really
wish I didn't have to work there oh this
is I only have to pay this much to avoid
that oh that's great you know you're
you're you're to solve a problem good
reframe and then be careful about uh
your environment but the rituals can be
not just uh aesthetic but can also be
functional right so so it it might not
just be here's what's in my space to
inspire me it can be here's what I do as
a ritual before I work to inspire me so
it could be I walk the same route like
to this coffee shop I get this coffee as
I walk with that coffee back that's when
I'm beginning to frame up what I'm about
to work on and then when I sit down
after those sessions it's like hard work
time and that's how I mentally separate
from email time and you know like I do
this for example there's a particular
walk I'll do about 15 minutes transition
walk okay I'm I'm switching I'll often
switch locations but also I want to
switch my mindset into I'm writing now
not answering emails or doing something
like this it's the reason why training
at home during the pandemic was so
difficult that there is some thing
ritualistic about you get in the car and
and you drive to the gym and you say
hello to or you playing your music you
say hello to the receptionist and then
you know you dump your bag down there's
something about that right okay this is
gym time and in some ways there's a bit
of a costly signaling thing going on
which is I've driven all the way to the
gym I'm not not going to train now
driven 15 minutes to get to the gym
whereas if you go I walked into the
garage like you a little bit a bit of a
thing yeah so um what about
going back to the do fewer things thing
for the innate people pleases amongst us
yeah how can we get better at learning
to say no to things both
philosophically emotionally and then
tactically as well yeah transparency
about your workload right I think this
is the the number one issue that when
solved makes workload management better
is getting transparent with other people
this is what what on my plate instead of
keeping it this off you skated thing no
one knows what anyone else is doing and
we just sort of throw tasks at each
other and like Sometimes they come back
and sometimes they're accepted and we
just imagine why that is be more
transparent so many of the tactics in
the book are all under that category for
under doing fewer things are all under
this category of making your workload
more transparent so like here's a a
really direct way of doing that for
example this is like sort of on the nose
but people are actually doing this so
now I now I say like this is not a
thought experiment but really do this uh
imagine you have a shared document and
at the top it says okay here's what I'm
actively working on right now and you
should have like three things under
there like I'm working on these three
things below it like big dividing line
all right here's the ordered cue of
things that like are lined up for me to
work on next and in the order in which
they're going to like sort of pop into
here as I finish things right now
imagine someone's like yeah Chris can
you do whatever now just be like no or
yes you can be like yeah just go add it
to the queue right this I keep track of
I'm very careful about my work add it
over there if there's any information I
need to know to do it you know either
put that in there or put a note there
that I should like call you when I get
closer and now they have to confront the
reality of your workload right which
means either they're going to say all
right never mind like I kind of need to
get this done you have like 15 things
waiting to happen I you know it would
take too long or their expectations are
reasonable like oh okay uh I see you're
not starting to work on this tomorrow
I'm not going to start bothering you in
fact I can keep checking in on this
document and seeing this thing marching
its way up to when it's active so I'm
going to generate no overhead tax until
you're working on it yeah of course
we're not going to have standing
meetings or emails until it's one of
your three things you're working on so
you either get much more realistic
calibration of like when that you're
going to get work back or you're like oh
don't don't bother about it now if
they're a boss they say no no I need to
get this done now now you can put it
back to them great tell me which one to
move and I'll let them know they you
said that like and and so now there's
people have to actually be involved what
about the emotion that you feel
of there's this sort of default to yes
you know you don't want to appear lazy
there's almost this sort of self
flatulation that I certainly have with
my productivity where it's like I should
be able to take on more I shouldn't be
as inefficient or whatever malady I
think I have that's causing me to not
get a million things done in a day and
only to get half a million things done
in a day yeah what about dealing with
that you know guilt almost like
productivity guilt yeah so never give a
yes or no in the room helps with that
right so once you have some sort of
system now you're kind of tracking what
am I working on now what am I waiting to
work on however you want to do that your
answer can always be uh yeah that sounds
great that sounds really important like
that sounds like the type of thing I
could really do uh next time I get a
chance let me just go you know I'm very
careful about I have these like Work
Management Systems I track my time very
carefully let me just run it through
that and see like what I'm dealing with
and then I'll get back to you and so
you're not giving a yes or no in the
room and now the next day or like later
that day you can actually go through and
look at and come back and and either you
say this is important and figure out
when you're going to work on it and give
them a good estimate or be like I no you
know what I took a look and um really I
don't have a lot of I'm looking at my
time I track my time very carefully it'd
be like a couple months before I had
enough cycle so this is not going to
work I'm not going to be able to fit
this in now yeah that's specifically the
the wordage yeah of delivering this to
people have you found any better or
worse ways to actually communicate this
is a thing that I don't think I can get
done yeah well there's there's two
things here the first is just you have
to be super clear with the no when you
give it so when you give the no it has
to be you know hammered into the tablets
that Moses is holding clear right like I
can't do this and then you can put
whatever then you soften all the
softening should be around the very
clear no when you actually give it do
not leave any wiggle room for like maybe
I could do this yeah I can't do this
right now right now because you know
what'll their whole goal in life is to
get this thing taken care of that's on
their list so if you give them they're
they're not going to a lot of people
just hope that the other person who gave
them the task in the first place is
going to do the no for them I will take
this off yeah you're right Chris I'm
looking at your SK yeah this you do
sound busy no don't bother I'll take it
on they'll be great so when are you
available two and a half weeks great uh
I'll expect in two and a half weeks
that's you got to be clear I can't do
this um and then you can be nice around
it but don't let the niess make the noi
ambiguous but the the thing I mentioned
before that's the second piece here that
could be useful signaling that you're
very careful about your time this earns
you a huge amount of leeway right
because a lot of uh no resistance right
resistance to someone saying no comes
from the fact where I don't really trust
that you have your act together um I
just I I don't are you is this overwhelm
or is this lazy are you laziness are you
all you know just you're entitled it
gets all these M do your work but if you
have the
reputation of oh like you're like a cal
Newport nerd right like you have your
you have your stuff together so if
you're signaling that yeah let me just
let me just run this through my system
because I actually track like everything
I work on and I find the time in advance
I'm going to work on it let me just run
it through the system and let you know
like when we could fit this in and then
you come back and say I can't fit it in
now they're dealing with yeah Chris has
his act together on this he's he's
probably not lying he probably doesn't
have enough time for this and Y isn't it
awesome that Chris like has his act
together you know and it's a it's a the
technical no so like the no based on I
have a very technical system can
actually raise your esteem in the eyes
of the people you're saying no to oh
this guy okay wait a second maybe we
this is someone we should keep their
eyes on like they really seem to have
their act together so having some sort
of system where I'm managing my own
workload here's what I'm working on
here's what's active here's what's not
active that division is critical you can
not treat everything on your plate as
all active at once it has to be this is
active this I'm waiting on like that
that's how you get rid of that overhead
tax problem and then you need to
communicate to other people I'm really
careful about this so to recap the nose
for people please is uh be transparent
about your time yeah to help people buy
in and understand what's going on yeah
say no when you mean no and relate it
back to your time management and
availability and the fact that you're
careful with your usage of time yes and
to make this all easier don't give the
yes or no in the room so in the moment
where all of the social pressure is on
you have your set answer which is not a
yes or a no but is this sounds great let
me next time I get a chance I'll run
this through my system and see like when
I might be able to get this done is that
to give you a little bit of emotional
buffer so that you're not as oh yes yes
because the
emotional Dynamic is to like Chris can
you do this for you don't you can't you
do not want to say no there yes you're
send in an email 4 hours later now you
got the courage right very good I think
I heard a story is it Daniel caraman
maybe I think it's either Daniel caraman
or Warren Buffett that say something
along the lines of I never say yes or no
on the phone yeah I've heard this before
because I'm kind of stealing this I
don't know who it was but I've heard
this before well it seemed
just there is a particular uh I I don't
know I I'm seeing people pleasing
everywhere at the moment and I'm very
hesitant about like my shiny new
psychological pattern toy being used to
re you know like there's this great
tweet I saw the other day that said um
I've just learned about the availability
bias and I have to say out of all of
them I think it's my favorite one like
love it yeah and um I'm very hesitant
about about like patent matching this to
everything but I I can't imagine the
mindset of a person who doesn't feel
that compulsion doesn't feel that sort
of desire to I mean I I don't want to
say no I'm he's waiting on me he's there
on the phone or he's there in the person
and uh and yet it seems to be giving
yourself a little bit of psychological
distance you know that mindfulness Gap
as Corey Allen calls it uh to just go
okay let's a in the cold harsh light of
day can I do this probably not and I
don't think you know when I think about
this stuff that I say yes to additional
calls many of which I said in the Uber
on the way here yes to I'm looking at my
Monday and I'm like that's nice and free
and someone goes you got time for a call
next I'm like yeah Monday looks great um
giving yourself as much psychological
distance as possible just helps you to
like I probably can't do this I don't
really even need to look at my schedule
because if it's something that's
optional and it doesn't f me up and it's
not
mandatory I it can just it's a no it's
obviously a no yeah but you're not going
to say it in the moment Chris it's
obviously a no Chris well speaking of
which can we get on a call leader he's
uh Monday Monday looks great but another
thing that goes along with that would
also be templates and quotas like it's
another way so how do you deal with
things where you're gonna say yes to
some but you can't say yes to everything
so you could quot it right yeah uh I'd
love to take calls with like whatever
new people or whatever but I I only do
three a month so I already hit my three
this month so I can't do it this month
like quotas are a way to keep you doing
things or it doesn't you don't want to
say no to to every single time but if
you say yes every single time you get
overwhelmed and then templates which
probably be great for you actually I've
been messing around with these too for
certain types of really common things
you have to have a whole templated
process in place so that it doesn't have
to just be the interaction so like if
you uh if you write Adam Grant to blurb
a book he's got this great so you want
me to blurb a book document and like it
walks through like so here's how it
works like I can't blurb most books but
you should send it to me and and here's
how many I get and so in the end I blurb
a few and so if you don't hear from me
then that means it wasn't and he lays
the whole thing out so now because you
you I get this request a lot as a writer
now when someone's like okay can you
blur my book and it's often like someone
you kind of know now you can just send
them the thing you've templated it right
so it's you even have uh We've started
using this on the website for a few
things um like dark links on your
website you know secret URLs Cal
newport.com testimonial or whatever and
you just set well there's the there's
the URL have a little look I think
there's a a type of legitim iny that the
URL gives it as well which is quite nice
yeah like it's a system God he's got
he's got a he's got a URL for it this
this means that it must happen an awful
lot yeah like Cal newport.com blur
request or something and now it seems
precisely do you have this issue with
like unsolicited guest is this like or
do people kind of understand in this
world you know the the host and their
team it's or it's pulling in guest or do
you get a lot so I get an awful lot of
requests to come on the show one of the
problems this
is uh I guess a unique challenge of
going
from Total cottage industry solo
influencer to Niche micro Fame to
whatever version of of platform we're at
now like hyper Niche slightly larger
fame um I built up along the way you
have my email and like David
Allen has my email and and Brian holiday
has my email Mark Manson has my email
and it's clearly a personal email
address that you set up a long time ago
it's it was I've had it for 10 years
dude my my phone number I maybe
shouldn't say this but I don't care my
phone number was on every flyer for a
club night that we ran for years years
and years and I haven't
been uh you don't start something off
most of the time with the systems and
processes of and one day this is going
to reach half a billion people a year
and like there there's going to be all
of these weird exal you just do the
thing you just in this sort of Scrappy C
it together exactly which is cool and I
like the fact that we did that but um
yeah I am reaping the Whirlwind of this
Frankenstein's mon monster that we built
before up until a year ago we we got our
first like additional member of Staff
one year ago one one year ago it was me
and video guide Dean still same thing uh
and then we got another guy and he was
like what's your systems for um like
communicating and stuff and I went oh we
have a Facebook messenger chat so what
do you mean I was like well there's me
yeah and Dean and a Facebook messenger
chat just rock and roll we just go back
and forth and we do a because you can
reply and you know Facebook maintains
the quality of of media he said that's
insane to do that that's absolutely
insane I was like yeah but we've
released 600 podcasts and a thousand
Clips yeah through a Facebook messenger
chat and then he moved us over to slack
I know you got a problem with slack but
a slight problem but that was
revolutionary for us because it
segmented things into different channels
and we could find things much more
easily and it's got a record it's a
history of everything we've ever spoken
about organized by topic but uh yeah
it's it's a real interesting time I'm
really thinking an awful lot about the
operations of the show because I found
myself becoming increasingly distracted
by being an operator not being the
Creator not not spending time reading
not doing that stuff cuz it's just this
huge
must be the stage right now is that that
transition to it becomes you become the
head of a organization I'm a not just a
someone who's doing a podcast that
people are talking to no yeah it's it's
it's very quickly become I'm now
coo uh Chief brand the leader host head
researcher guest curator all of these
things and uh yeah we've got right now
we've got an exe after I finish up with
you I've got a two-hour meeting with an
executive consultant who I literally
just needed to be like I need a Navy
SEAL yeah kind of guy to come in and
kick the door down and just say right
this isn't a problem for you uh this is
something I'm going to take off your
plate and I'm going to reorg everything
because if you look at the or structure
of modern wisdom it's a 15 legged
octopus with one head because you you
you hired people here and there to do
specificed everything together and then
didn't vertically pull anything out and
especially because it's all so recent
it's all so recent and so new so you're
solving problems with you you come and
solve this problem but the coordination
problem is still always on me so yeah
not to get into the weeds too much I
suppose about the internal machinations
of what's going on with the show I'm
also there's a a part of me that's like
hesitant about being too open about this
on the internet because in part it feels
like a humble brag which it isn't if you
saw the mess and like the nightmare that
I have to wake up with on email every
day it's not a flex but the other thing
being that the whole point of the
podcast
is for me is for me to just express my
curiosity and to speak to people that
I'm interested in about stuff I'm
interested in and all of this sort of
complexity feels a little contrived and
cynical and it's like hang on this is
just supposed to be you chatting with
people you're interested in why does
there need to be 15 people behind you
and it's like well because as the number
of incoming emails and sponsors and all
of this other stuff needs to happen and
the reason it has to happen is because
the show gets to a size where I can't
take it on anymore um but yeah in
inbound email a lot of that outbound
guess research keeping on top I mean
your last book was a world without email
which I dream of um and uh your fantasy
yeah it's a very interesting challenge
I'm really hoping that I'm going to look
back at sort of this period as uh
operationally organizationally
psychologically emotionally a very
formative learning experience where I
had to let go of the kind of boy
operator I was before and grow up to be
a real kind of yeah isn't this fun that
you can kind of do this for a living
like I'm just chatting with people and
it's and at some point it changes to
like that's a media company yeah you're
put on a TV show correct TV shows have
staffs yes yeah and they and they need
to so obsessing over quality we were
talking about this before it's something
that I've really leaned into as much as
I can with the show yeah uh you know
this hyper fixation that we've had on
the quality of the AV stuff the way that
we shoot the way that I Tred construct
uh the the the guest lineup as well to
give this really sort of lovely Museum
Art Gallery
curator good mix of different you know I
had I had a Democratic presidential
candidate on a couple of weeks ago he's
the founder of Bel of vodar and talente
gelato Philips yeah and he's a a cool
dude and I'm like I'm interested in this
guy so I'm going to speak to a
Democratic presidential candidate just
because it's interesting and I think oh
wow that's cool I look back on those
sorts of episodes I think that's and
then oh Dr Robert Glover No More Mr Nar
so this Obsession of equality is
important but I think a lot of people
when when that gets ripped out of them
their fear of uh doing fewer things is
well busyness is a reliable root towards
success and the obsession of equality
plays into their fear of perfectionism
paralysis yeah yeah so I mean I think
they have it backwards busyness is never
a route to success like some successful
people are busier than they probably
should be but the route to success is
producing stuff that's valuable and and
calls don't produce things that are
valuable and emails don't produce things
that are valuable and jumping back and
forth on SLAP chat they don't produce
things that are valuable that requires
doing something really really well and
it turns out the world's like incredibly
competitive so it's it's it's 10x harder
than you imagine when you get started
right like you have to produce stuff
that is at a very high level if you want
to begin gaining autonomy over your life
and career and impact and this and that
so I think people get that backwards so
then they say yeah but I'm afraid so
busyness I think it's it's reliable and
that you'll succeed at it I think what's
appealing with busyness is it's a goal
that you will succeed at I want to be
busy you will succeed at that it's not a
hard goal to succeed at it's it's not
easy because you have to be busy but you
know you can succeed at it just keep
take calls do this do whatever you need
to do uh people worry much more about no
I want to produce something that is
unambiguously really good and that means
it could be bad right like there's
there's there's fear that so then people
fear about perfectionism and essentially
like my short answer to that is like
yeah that's the whole challenge this is
like the whole challenge of doing stuff
that matters I got to make this good I'm
gonna have to battle perfectionism like
that is the dragon on St George like
that's just part of this challenge it's
like saying to a relief pitcher in
baseball um you're going to be nervous
like relief pitchers in baseball right
they come out in these like super
important moments of the game and it all
rides on like this one person throwing
the ball and I've heard them talk about
this before they say oh the whole part
of this job is how do you do stuff when
physiologically you feel incredibly
anxious right like like it's absurd that
your goal would be I don't want to be
anxious like no you're going to have to
deal with anxiety right you know other
types of performers do have this as well
anxiety is a big part of what you do
what you do is high stakes you're
hosting the Oscars okay that's you're
going to be anxious because it's very
high stakes um you got to deal with it
this is the same thing with trying to
produce things that are really good
you're going to you're going to struggle
with Prof perfectionism and we have
ideas how to get past it and there's
best practices here but that's it that's
the challenge you're trying to get
better you you you want to do as good as
you can without waiting too long and
holding on to it you're going to walk
this tight rope and you might fall to
the side sometimes yeah that's it that's
the whole game right you're going to be
nervous when you pitch that's the whole
game so I tell people business is not
going to make you uh not going to make
you successful how do people deal with
perfectionism so you know there's a
couple things to do but the example I
gave in the book was the Beatles right
because when the beetles decided to stop
touring it was like a big deal they had
a terrible tour late 60s and everything
went wrong and they just declared like
on their way to the very last stop which
was at Candlestick Park in San Francisco
like this is it we hate touring we don't
want to do this anymore so they went to
the studio after this for the first time
they did not have to produce an album
that they could replicate on stage that
just opened up like every possible
option right so it's kind of Pandora's
Box like when you're when you're
recording music as had been done up
until that point that you were then go
play on stage you only had so many
options we're going to have guitar in
the basist and there only so many chords
we can do and let's go yeah so they
didn't Happ that so it was completely
open-ended right uh and so there's this
fear and they were like we're going to
make this better we're going to spend
way more time than we've ever spent on
allum before and we want to be great but
we also want to get it out so one of the
things they did and actually we could
probably give credit to uh their manager
and not them but one of the things he
did is as soon as they had a single that
was releasable he released it so he put
a steak in the ground oh there's a
there's a single out oh we're expecting
an album now kind of a clock it can't be
three years right so they spent much
more time on this album they ever had
before but they didn't spend a
incredible amount of time on it the
album of Sergeant peppers and it stayed
longer at number one than anything
they'd ever done before so like that's
the tight rope you're working on so what
they did there is something that other
people can do you put a steak in the
ground this what Lyn Mel Miranda did
seven years working on the play in The
Heights like oh that seems like
perfectionism land but what they did was
he was working with these two alumni of
swathmore that had a theatrical company
in Manhattan they would schedule all
right 3 months from now we're going to
bring in actors to read the latest
version of the script so like you had to
do something like it had to be better
the people were going to come and read
this the people who are kind of
investing you want to see this as better
so you had to do something to make it
better but it also wasn't oh my God I
got to do this tonight so they kept
scheduling well here's the next thing
we're going to do here's the next thing
uh he G had time to think about it time
to marinate and mature creatively but he
always had a stake in the ground that
was pulling him forward so it's like you
want to make the thing you're doing uh
as well as you can as good as you can
but also put time pressure on yourself
put some constraints and like okay I
want this to be good I really want this
to be good but I also got to ship it and
if it's not the best possible thing the
next one will be better justify to the
busy addict why they should obsess over
quality well it's going to give you two
things I mean so if you care about slow
productivity um it's going to make
slowness suddenly be natural
people who obsess over quality grow
antibodies to busyness because they
begin like the complaints you you were
having about the administrative overhead
of your show it's because you're
obsessed over the quality of what you're
doing it's in the contrast of that that
the the busyness becomes frustrating if
you didn't care about the quality of
what you were doing like it's a job it's
fine we I do these things all day right
so it makes uh slowness becomes more
natural once you care about quality then
as you actually do better because you
obsess about quality you gain more
control more autonomy more leverage to
enforce more slowness you can start
taking stuff off your plate you can
afford to hire people to do things or
like in Ferris his case because his show
is so the OG show that's so like
powerful he can just say I'm G to just
wear a headset and record from wherever
I am in the world and you know it's just
it's just me and my right-hand man
whatever right so then you gain more
leverage to to keep the stuff off your
plate so it's really the glue that makes
slowness possible and if you don't care
about slowness then I think the right
argument is nothing great didn't require
an obsession over doing quality
greatness is not accidental no one
accidentally produces Sergeant Peppers
or breaks a record in a sport right that
is an obsession with I want to do this
better meticulous
meticulous uh getting the evidence is
another big thing finding the evidence
of what actually matters so another part
of growing up in terms of like
professional lives is realizing at some
point here's this thing I want to do
well
I can't just write a fairy tale about
what I want to matter right so a lot of
people do this I want to be a novelist
the fairy tale I want to be true is that
if I do National novel writing month and
I write every single morning for one
hour at the end of it I'll be you know
John Grisham right no you have to
actually go get the evidence how does
this field where I work actually
function what matters how are things
judged how do people get good at this
what distinguishes the top performers
from uh the lower performers because you
almost always find on the mountain of
success in a field there's all of these
paths and almost none of them go up and
there's like a very narrow path and it's
a hard one to Traverse because it's
steep there's like one path that goes up
and if you're not uh having that really
well blazed for you I know exactly what
I'm doing I know exactly how I'm
training or what I need to do to to try
to you know sell this book or whatever
if you if you don't know exactly the
path you're trying to go you just wander
around the base and then you kind of
just eventually burn out enough of this
and let's go do some more
email it's interesting to think about um
the people who do find success that
haven't had that quite meticulous plan
in advance have basically closed their
eyes and thrown a DOT and then opened
one and gone oh God I hit the bullseye
wow how amazing but you don't want to
leave your success up to a fluke yeah
because it's not going to happen I mean
it might happen but you also might as
well buy some lottery tickets kind of
playing with similar odds I mean this is
like the YouTube influencer effect you
know uh like everyone my kid's age
elementary school age kids they all want
to be YouTube influencers when they grow
up because there is don't do it kids
don't do it I look I told my son I was
like I want to come give a talk at your
school about the economics of YouTube
and what's actually involved and how
this works and how difficult it is when
is Los but occasionally people just blow
up now the problem is like with YouTube
influencers the people who sort of just
accidentally blew up into like these
huge audiences the main thing they had
in common was they were very early it
was you know I just wandered into this
but it it gives this fairy tale of it's
possible that you could just because I
could I have a camera and this person
who blew up was just talking so you know
I could just talk into this camera I
could be pled out of obscurity as well
now this is the Insidious thing about
Tik Tok is they are actually explicitly
playing with that effect correct because
Tik Tok can control exactly how many
people see whatever you know they can
show your video to exactly how many
people they want to show it to right so
they figured this out like oh here's
what you do when someone is new to Tik
Tok pretty early on you give them a big
video views yeah you're hooked you're
hooked you're like oh my God I'm going
to chase that Dragon I am so close I
think people really like me like I have
something going on here I'm funny you
know I'm GNA be famous but let me just
keep scrolling on here yeah that's a
brilliant business model what does
obsessing over quality look like
practically what are the rest of the
strategies that people should rely on
you got to improve your taste is a big
part of it so don't just assume you know
what quality is you have to actually go
out there and learn about the thing you
want to do what makes it what's good
what's bad what makes the good stuff
good and the bad stuff bad like that's
harder than people think um we often
take it for granted right so like this
was Ira glass's famous YouTube interview
I don't know when he did this thing but
I cited it back in so good they can't
ignore you which was 2012 he has this
this uh interview he did about taste
that everyone cites and in it he says uh
basically I'm paraphrasing the whole
thing is if you're a Creator is that at
first your taste is going to be here and
your output's going to be down here and
there's this Gap and it's really
frustrating because your stuff is bad
he's like he's got to persist and if you
persist you eventually catch up to your
taste and then that's like when things
go really well but then I found an
interview from a couple years ago Ira
Glass talking to Michael Lewis and they
go back and listen to irog glass's very
first NPR piece which was at the Oreo
Factory at like their anniversary or
something and in that retrospective Ira
Glass said you know like Michael uh when
that came out he's like this is really
bad first of all this is bad radio but
when that came out I thought it was the
best thing I was like I really got this
thing crack the stunard move of a time
yeah so he didn't have this idea that
you have this Gap you're trying to close
no the main people have is not the gap
between their taste and their
performance is that their taste is so
bad they think they're great so you
actually like what made Ira Glass
succeed was uh he kept pushing his
understanding of what good could be yes
you got to open the Gap so it's it's a
little counterintuitive because people
want to jump right into um what's my
deliver practice plan right if I got
10,000 hours I got a pile up I want to
get hours one through six done you know
today you know like let's get after it
um but often the first thing to do is
now forget your own Creations right now
you need to understand what you're
trying to do it's you know you're the uh
the aspiring filmmaker like maybe you
need to go to film school not to learn
how to shoot you could learn how to do
that but you need to be watching a lot
of films and be around a lot of other
people watching films you want to be a
literary novelist maybe you need to go
to MFA program not because you need to
learn how to write sentences or how a
novel works but you need to be around a
lot of other really talented young
writers who are writing experimental
things and critiquing everyone's things
left and right so that your taste can
jump aound and now when you pursue it
you're when you say taste what do you
mean what's your definition of taste
you're understanding what's
good so you're you want a better
understanding what's good and what's
bad that's very autistic to think about
things like that and
uh one of the problems is that tast and
popularity don't always correlate yeah
it's it's possible especially in modern
content creation to do something which
is untasteful but
successful however I found it to be
usually quite rare that if something is
done in very good taste and executed
well that it doesn't end up reaching
some form of success well and let's even
complicate the term right because
because taste also has this um other
connotation this sort of high art
connotation so taste because of taste
full some people think to mean also um
Quality and a certain sort of artistic
sense but we can we can vulgarize the
term no it just means I know what good
is in this field and if we think about
it that way for example Mr Beast has
incredible taste no one would say that
his videos are tasteful right and show
it to some but very effective but he
knows exactly and he says this all the
time in interviews he's like you know
it's frustrating when people struggle
with me because I could tell you exactly
how to make a video like be really
successful because he has I think what
he doesn't understand is he has this uh
incredibly hone sense of taste for
algorithmically driven YouTube videos he
knows exactly what good is and what good
isn't and you see someone else trying to
do this and from his perspective it's
just like this is like a really bad ugly
video because his taste is really honed
you know he had that obsessive period of
just like studying these things left and
right so once his taste got good because
it's not like he has some other skill
that is the key to the success like he's
not um like a super like handsome on TV
telegenic like I Can't Take My Eyes Off
of this person type of personality he's
not a comedian he doesn't have like
great timing he's not he's not a very
effective Communicator uh doesn't have
like some sort of physical skill that's
amazing or whatever he doesn't even have
you know I've been interested in I've
been studying the sub niche of YouTube
of maker YouTube it's like Mark robber's
yeah Mark Rob is great yeah yeah and
that but like in that world there the
whole key is you have to bring um
incredible engineering talent to the
table that's how you sort of big time
each other is like I'm going to build
something even crazier you know and this
is like the stuff made here Channel
where you know he's just like I'm GNA
engineer something that is so crazy uh
but Mr be doesn't have any of that but
he does have this incredible taste for
virality and like can just Express that
so it can be vulgarized too it doesn't
have to be a sort of high art Arnold
Bennett type of thing here
what one thing I think that's a little
bit of an unclosed Loop one of the
problems that people will get caught up
with an awful lot is communication this
back and forth the requirement for
communication what are your solutions
from a slow productivity way strategies
for people to slow down the velocity of
their communication yeah well first of
all just doing fewer things already
you're cutting that down because each
thing brings with it excellent yeah so
get rid of three things that's uh three
things less generating communication
which is actually like 10 times less
communication because of all of the
things exactly yeah then you take what's
left and what I always say this goes
back more to to my former book but I
think it applies here is like what
you're really trying to avoid them with
communication is you're not trying to
avoid delays you're not trying to
optimize efficiency like what you're
trying to avoid is unscheduled messaging
that requires a response right so
something coming in in a chat or an
email email that I wasn't expecting this
but now it's going to require a response
for me the more stuff you have that's
generating unscheduled communication
that requires responses the more time
you have to spend monitoring channels so
for the the stuff that remains on your
list after you do fewer things you need
to figure out other ways to collaborate
like specifically here's how we
collaborate that is going to generate as
few unscheduled messages requiring
responses as possible and that's where
you get something like office hours you
know like you could have this in your
company like we have these twice a day
like this hour that hour um almost
everything that requires some back and
forth just gets deferred to those office
hours and you can Implement these on
slack for example A lot of people do
this in the pandemic slack office hours
it's a office hours Channel and it's
just this channel is monitored during
this half hour and this half hour right
it's real time you go back and forth
let's figure this thing out you can do
it on the phone you can do it in person
so you start to get ideas like that or
you put processes in place okay let's
not just send unscheduled messages to
each other about the video clips until
they get done we have a process in place
they go to this file they're in this
folder by the end of day on this day
this person and you what you're trying
to do here is not be fast you're not
trying to be efficient you are trying to
reduce unscheduled things that arrive
that require a
response is it presumably there must be
some people whose jobs or roles are uh
unslow
productivity antido that they like the
guy that's the enforcer
the operations person they will have a
job who's their entire role is to
basically be the OnDemand gatekeeper of
whatever's happening so I'm just
thinking there may be people who've
confused their roles there may be people
who see themselves as that enforcer it's
like no you're the social media manager
yeah like you're not supposed to be the
person that does that thing so it might
actually require a re ating of what
people's expectations are internally and
what you find in a lot of businesses is
that if you start to fill a gap people
will begin to lean up against you in
that Gap yep you know what I mean so I
was just talking to Ryan holiday about
this because a long time ago Ryan wrote
this thing I guess he was an assistant
at some point he was assistant to Robert
Green okay um and he was around some
Hollywood stuff for a while too so he
wrote this thing at some point I I quote
all the time and so we brought this up
the other day um where you said the key
to being an assistant like especially in
Hollywood where you know they start you
as an assistant and you're whole job is
to try to move up from there if you want
to be an agent you start as an assistant
and then you move up to Junior he said
the get in the mail room first exactly
he said the issue is um if you're too
good at the assistant stuff you're not
going to get moved up they're like no we
want this we want this person superstar
superstar you manage the phones like no
one else you anticipate every one of my
needs he's like the key is to be
competent right right so they they don't
want to think you're dumb be competent
on the phones and scheduling their dry
cleaning but where you're really trying
to show value is on the stuff that will
be useful at the next level right and
then they're like okay this person is
like fine as an assistant but they're
showing like we want to move them up to
be they're thinking actually a little
bit higher they're pitching ideas
they're really good like working with
the the clients like they they're on
that part they're fine on the phones but
whatever great we want to move them up
so what I was talking to Ryan about the
other day is you know a lot of people
who are not in those roles are
accidentally making themselves into the
indispensable assistance they're not at
the desk at a Hollywood agency they're
an executive somewhere they're middle at
the middle of the hierarchy and some
marketing firm or something like this
and they've just accidentally turned
themselves into the indispensable
assistant well we couldn't live without
Cal how can we live without cal every
email right away he's always around he
jump like he puts out the fires he's
always very in communication you've made
yourself into the assistant when you
really want to be the agent no you're
not going to be able to move up so don't
make yourself into the assistant or the
Ops guy enforcer if that's not actually
Your Role yeah I often think about it uh
kind of like a map from above and
territory is being taken over by certain
people and there's more and what is one
person who just keeps on eating a allall
of his territory and everyone else is
like this is sweet this is sweet and
we'll lean on car a little bit and we
know and then if he starts to pull back
you feel the oh hang on a second that
that didn't used to be the thing so I
think setting the tone is important uh
Oliver burkman 4,000 weeks phenomenal
book he's coming back on the show so
funny Oliver a man who writes an awful
lot about productivity and the Pains of
it and being bad at it took ages to
respond to emails I thought it was such
a very costly signal of I live my
philosophy and the challenges out myself
and um Al's great yeah precisely uh he's
got this great idea in 4,000 weeks where
he says decide in advance what you're
going to suck at basically what is the
price that I need to pay yeah to go
through to achieve this particular thing
to go through the process that I'm
talking about what are the prices that
people need to pay to be a slow
productivi right this is like Richard
Fineman saying okay here's my my secret
for being good at doing physics work is
uh I'm really bad at being on committees
he's like all right I'm bad at that um
but because of that I have more time to
you know put on the physics work I sort
of like that idea yeah you got to figure
out what so here's here's what I think
holds people back is they underestimate
their value right so there's a mismatch
I think between how employers see the
world and how uh employees see the world
they they they they understand each
other differently so the employees think
from the employer's point of view they
have all these people uh who they could
hire and could do the job really well
and they're really suspicious about you
and they're kind of looking for like are
you showing any cracks that would give
me an excuse to get rid of you what's
the reality employers are desperate for
good people they're desperate for people
who are like professional reliable and
can do something valuable really well
like that's it like they're all they
care about is how do I find these people
right so you actually have way more Lane
than you think to be look I'm not super
on the ball necessarily about like the
the assistant stuff or whatever but I do
this thing over here really well and
reliably and I turn these white papers I
write are really good um and I'm getting
better at it and I'm really on the ball
and I'm competent and reliable and
professional now I'm not great at email
and don't like get involved in a lot of
other things that is an absolutely fine
position to be in because you're good at
something valuable and you're
professional people will be desperate to
hire you I don't think people realize
how hard it is to hire good people and
good doesn't mean there's nothing you
you never do anything everything you do
you do well there's nothing you no it's
like you do something really well and
you're professional it's like people
have more they have more leverage than
they think if you get good at something
you have more leverage than you think to
be bad at other things talk to me about
from the individual's perspective what
how how can they themselves as they go
through this process what should they
expect what are the pain points that
they are going to encounter from where
they are now frantic urgent always
living in the immediate slack Channel
what are the things the uh common
pitfalls and pains that they're going to
pain points they're going to encounter
yeah there's a lot of self-doubt right
um especially early on when you're
beginning to obsess over quality but you
haven't really gained traction yet right
that's difficult you're like oh my God
I'm trying to do some things really well
here I'm going to use this as the
foundation for slowness you're going
have a lot of self-doubt until that
picks up you're going to imagine you're
going to be wrong about this but you
going to imagine that everyone in your
organization is very carefully studying
how you reply to emails how many things
you're saying yes to and that they're
all are having these conferences behind
your back where they're complaining
about oh my God you see he he told me
his list was too full he didn't have
time the reality is no one cares
everyone's very busy they're just trying
to find people to do stuff that they to
get off their plate you said you
couldn't do it they've already moved on
to the next person they haven't given
that any second thought so the reality
is no one cares but in your mind it's a
real big Pitfall is it like everyone is
carefully monitoring there's a bulletin
board in the back where it's like
they're tallying my yes and nose like oh
my God the nose are up 20% what's going
on um the third Pitfall is uh people
start talking too much about what
they're doing and why they're doing it
don't talk about it just do it because
people aren't going to really notice
until like you're standing out like this
is great don't announce to people this
is my new system this is why I read Cal
I heard Cal on Chris's show at I'm doing
don't tell them why don't like Point
towards the books um don't have
definitely don't have autoresponders
that explain in great detail like I am
following a slow productivity strategy
please expect a response from me here is
why blah blah blah oh my just do it just
actually just do the things um and
adjust a lot you're probably going to
have to adjust a lot so that's why you
don't want to announce it because you're
going to have to change what you're
doing 15 times anyways and it's
embarrassing so just like pull the
trigger start going be ready for the
self-doubt and keep reminding yourself
they're not having uh like Chris email
response rate strategy sessions in the
back room like no one cares no one's
paying that much attention be
professional do your work do well put
these things in place gradually
experiment adjust it's like the March
towards slowness no one knows you're
making that hike you know and maybe when
you get there they're like oh yeah you
really have a good situation like you
really just do this now and like we
don't bother you about that and you seem
pretty happy they'll notice when you get
there they're not going to notice you
marching on the way what are the places
people should begin this sounds great
slow productivity I'm I'm way too urgent
and overwhelmed and I feel like I'm on
the verge of burn out or I've been
burned out before and I can see myself
slowly sort of trekking toward it now
what is the initiation implementation
way how do people get started unwinding
where they are to get toward a life of
slow productivity right now overload
first yeah like that's that's the
emergency is that you have too many
things you've said yes to uh so that's
where that's where you should start like
you should immediately start doing these
ideas about like transparent workloads
or uh quotas and templates or you one we
didn't mention about is pre-provisioning
so every time someone asks you to do
something you have to go find the time
in advance on your calendar right and so
that just promising get done yeah and
that'll either tell you I don't have
time for it or I do have time for it and
it's going to be in two months or hey
this is urgent so help me choose between
these two things to take off my calendar
so doing that makes a that makes a
really big difference as well so you
start doing those type of things um you
can also do like a one for me one for
you meeting scheduling strategy which I
like every time you put a meeting on
your calendar you have to schedule the
same amount of time for deep work
somewhere within that same week so like
yeah you you have flexibility when you
schedule meetings but as you get more
and more meetings the available time on
your calendar begins to shrink and you
can exactly control that ratio do that
right away because the problem is uh
you're gasping for air like the water is
like up to your nose like we got to like
get a little bit closer to shore before
we start thinking about seasonality and
like okay now I'm going to this thing
I'm going to do really well and I'm
going to S yeah even though that's to
glue like obsess over quality is to glue
that makes it all possible it's the
third principle not the first because
until you tame that overload um you
can't fix the plane you know as it's
diving towards the ground right you got
to get the plane out of it first so
that's that's where I think people start
and then you're going to feel much
better just you start taming some
overload like I can get away with this
no one noticed you're going to feel much
better and then when you feel better and
have some breathing room you're like now
what do I really want I want a much
slower work life now let's like get into
the other details what's your
relationship like with work now you know
you are a guy who for a decade now
pretty much has been talking about in
some form or another this uh heart back
to an agrarian society pace of life
trying to do not anti-technology but you
know you made a um you were quite well
known for not having a Facebook account
when that came out and then no Instagram
account and you know you've got the
podcast and you've got books and you've
got columns and that's it and books and
columns are kind of the same same the
columns go into the books precisely yeah
um what talk to me about your personal
emotional relationship with work and the
flow of things now Oliver strikes me as
somebody who is still very much in the
trend
yeah um how do you like feel on a daily
basis are you fully Zen out like David
Allen or are you still grappling very
hard with new challenges uh I'm
grappling still I'm gra I mean I'm
probably more dialed in than Oliver like
we talk about this some I mean my my
systems are dialed in you know like I'm
I'm not uh flailing from thing to thing
my biggest thing that I'm constantly
having to turn to knobs on the tight RPP
I walk is what too many things means for
me right because I have all these opport
unities and um but I'm a slow
productivity practitioner I cannot like
my I the way I work best is uh it
doesn't matter what you do tomorrow but
it matters what you do this month right
so like deliver a book at the end of
this year but I don't care how you do it
like that's that's my sweet spot that's
where I that's where I thrive um and I
get worried about when I feel that I'm
drifting too much towards I have too
much to do and I know exactly when that
feels because I already I mean I'm I'm
locked down I'm locked down fixed scale
productivity I only worked During
certain hours I have you know this is
all I have these clear shutdown routines
uh all of my work is out of my head and
track very carefully I plan on multiple
scales like on my podcast we do all the
concrete nerd stuff we get into all this
right so I have that all locked down
it's the the commitment the number of
commitments is this the right number or
not and it's something I went through a
big reappraisal of like this is part of
what led to me writing this book is
implicitly I knew a lot of these ideas
and had roughly followed them but I
worried I was getting out of sync I was
getting out a syn with the ideals and
part of what happened is my kids I have
three boys um once they all got the
elementary school age they just needed
every minute I have to give to them and
I was like I got to recalibrate now
right and so I really was thinking like
and but the problem is I'm very
ambitious and I'm like I'm finally
getting good at things like I'm finally
getting good at writing you know like
it's like this each unit of effort that
you put in now the returns are greater
than they ever were because you have a
bigger audience and you have more
leverage and you have better platforms
to speak on and your writings of higher
quality yeah exactly and stuff matters
now like if I write a really good New
Yorker piece you know I might be called
in to brief Senators about it like it
matters right and if a book goes well it
could be a million copies sold um and
but I realized like okay I got to Rune
all right let's recalibrate and so
writing this book helped me articulate
the principles go uh explore them so I
could better understand them and then go
back and tighten the ship and like one
of the things I realized doing that is
uh I need even less I need I I have to
be even more careful now one of the
things I do is like an extreme
seasonality like I disappear in the
Summers for example and like really just
shut that down my teaching is largely
just one semester out of the year um
there's other things I've been changing
my relationship with the university that
move away from uh computer science type
stuff and really like this public
writing about technology is like my main
outet reduces things so I'm reducing I'm
in reduction mode for sure wow because
what I want to produce I care about
writing basically I want to write that's
my obsession you know I signed my first
book deal right after I turned 21 like
that's my I I want to write and for me I
want it to be the craft matters to me
and the impact matters to me like that's
what I that's what I want to do and I
think in our current world a lot of what
I'm writing like a lot of my columns are
trying to navigate technology which I
think is like a huge issue right now and
so I want to do that as well as possible
like I understand AI I have a you know
I'm a computer science Professor with a
doctor from MIT like I understand and
pretty deeply um how like a large
language model works you know and like
why in 2017 the innovation of a
Transformer what that changed and how
self attention plays a role and like
this is an area where I could be having
my own lane in there because I
understand deeply how this stuff works
but also I can think about culture
impact and you got the writing skill I
got the writing skill so like this is
what I care about is writing stuff that
matters that moves things everything
else I see suspiciously so that's why it
took me 10 years to start a podcast
because like this is not writing but
eventually I realized like this is the
modern world I need some way of uh being
in touch with my my listeners and I need
a way of actually um reaching people
Beyond who have just seen my books but
you know I had to constrain it half day
a week you know like that's been the
rule I mean that's very impressive uh
and shout out to whoever your rightand
or producer is for being able to spin
everything up so that you are ready to
just step onto the field of play well
played Jesse I I me I walk in not only
all the lights are on the cameras are on
and the script is and all the a reads
it's all yeah that's beautiful um yeah I
think uh I'm coming at writing now from
the other side of the fence uh Lydia who
is your senior editor is also my lady
working with Lydia I am indeed yes uh
I'll we'll take a photo afterwards I'll
send it to her yeah and um I've been
talking with her today
uh thinking about what happens from a
writer first going into podcasting I'm a
podcaster first going into writing but I
started doing this newsletter about um 4
years ago let's say I think I've done
about 200 of them every single Monday I
rupture in Achilles I'm still writing it
I'm away in Guatemala I'm still writing
it you're train you're training
basically correct that's 200,000 words
over you know it's it's called three
minute Monday it takes about 300 words a
minute is people read slowly and uh my
writing has influenced the podcast
probably more than any other Pursuit
that I do even more than reading because
once a week I'm forced to sit down and
this you know I I give people this
prescription of uh you should make a
fake podcast put your phone down on the
table with a friend once a week for 30
minutes and just talk about something
rigorously it doesn't matter what it is
it can be sport or Taylor Swift
conspiracies or what's going to whether
there's aliens uh and I think it's very
good because it forces you to focus in a
way that normal conversation doesn't but
once you've got that I think that a
really great next place to go to I think
everyone should have a newsletter or a
substack of some kind because forcing
yourself to get concrete about what you
learned this week go okay here's this I
I've had this idea in my head about
people have hidden and observable
metrics in their life and they often
trade hidden metrics for observable
metrics which is why they'll sacrifice
their relationship or the peace of mind
or the quality of the time that they get
to spend with their kids for an increase
in Pay packet or a more expensive car or
a bigger house it's like oh that's
interesting okay so let's flesh this out
and who do I think of like when I think
of that who who who can I think from you
know popular culture or from history
about that and before you know you go
wow that's that's that's like firm yeah
but that's not something for all that I
love conversations and talking about
things that's not an idea that you can
play with quite so well verbally you can
come up with the Genesis and I probably
did in fact I think I know that I did I
came up with the Genesis of that idea
talking but it really took form in
writing yes and for me the Synergy
between the two is and I there's no
reason for me to keep doing the news
part from the fact that it's the only uh
audience that you own as you all know uh
and the second one being that it makes
the podcast so much better to have that
once every week I'm forced to find new
things I'm like dude did you ever see
the job advert that Ernest Shackleton
put in 1912 in the British in the
London times or whatever I found
this thing because I needed to I I got
to find something it's the same as when
you start journaling if you do gratitude
journaling and the particular one that I
use at the end of the day has three
three great things that happen today I'm
I have to actively look to find them for
great things during the day and after a
while I go God I can't do another night
where I look at the page and I don't
have an idea so I better be looking for
great things yeah and then you find them
yes yes but that synthesis between
conversation and writing I think is
writing is thinking yeah like WR writing
is thinking it's thinking out you can't
be a sophisticated thinker if you don't
write because our working me there's a
lot of reasons why but I think um the
main reason is our working memories are
limited right so when you write it's
like you're uh Cyborg and extending your
brain you can now have a lot of ideas
hold a bunch of different points
together and then start rearranging them
and like the great thing about writing
is that when you're reading something
you wrote and it's not quite right so
this doesn't click into this wait why
did you introduce this piece about
Shackleton you this is different than
this or this this didn't pay off uh you
feel that viscerally like this isn't
quite right and then you feel it when
the writing is right it's like what your
brain is like practicing is uh
rationality and narrative and how to
bring pieces together I mean I don't
know if you've noticed this but and
you're I'm curious like do you find well
there's kind of two competing forces I
was going to say do you find that
writers are interesting podcast guests
because they think in terms of coherent
thoughts that click together now the
counterveiling force is some writers
aren't very good at just you know
interacting with human beings so you
have like two forces going against
depends whether or not you've got a
secret underground writing dungeon um
yes most of the time people that are
great writers are are fantastic podcast
guests uh you know there's have been a
number of people that I found online one
particular guy Ginder Bogle I think he's
been on the show seven times you know
like the the he'll be in the top five of
guests of all time and like he's a
nobody but he is one of the best
substack writers and tweet thread
writers and I saw this thread from this
guy three years ago and I was like if he
can
talk a quarter as as well as he can
write yes he he'll be phenomenal and
sure enough brought him on and he was a
really good communicator and he had all
of these ideas and I just run this back
all the time I'm like this guy's
fantastic Rob Henderson's the same David
pinsof that so many of the people that I
find on for the podcast come from
substack or or you know blogs and stuff
because I just think well I can see the
proof of your ideas here and you know if
we can talk about if we get through even
50% of the insights I've learned from
this you know 3,000 word article all
this is brilliant and that's a
phenomenal episode then we can play
without oh what do you what what about
this I there is an interesting you know
counterfactual so uh yeah um people that
write well are often good podcasters uh
and great podcast guests just need the
communication side yeah and on the other
hand like pure YouTube people for
example who are like fantastic at
creating great YouTube videos or often
like really bad podcast guests because
it's a different not not not
particularly good writers yeah yeah Cal
newort ladies and gentlemen Cal I
appreciate this is flown by it's been 2
hours it's absolutely flown uh it's been
really great to meet you where should
people go they want to keep up to date
with everything that you're doing uh
Kell newport.com yeah I don't use social
media but I have a website podcast is
called Deep questions book is slow
productivity that's all I am oh yeah we
did it go if you're new to the channel
here is a selection of videos I've
picked out to get you started go
on press away