Video summary
Boeing's business model has long been defined by a unique financial structure that separates its manufacturing operations from its service revenue streams. Historically, the company operated in a duopoly with Airbus, controlling over 90% of the global commercial aircraft market through decades of engineering excellence and government support. However, the core profitability does not come from selling the airplanes themselves; in fact, Boeing's commercial airplane division operates at a significant loss, while its defense and space segments also struggle to turn a profit. Instead, the vast majority of earnings are generated through "Global Services," which includes maintenance, repair, and operations (MRO) contracts. This follows a classic "razor and blade" model where the initial sale of an aircraft acts as a loss leader, locking airlines into long-term service agreements that yield high-margin recurring revenue over the 25 to 30-year lifespan of each plane.
The financial mechanics behind Boeing's operations rely heavily on complex accounting practices known as program accounting, which spreads the massive upfront costs of developing new aircraft across future sales rather than recognizing them immediately as expenses. This method allows the company to smooth out earnings and present a more stable financial picture, but it also obscures the true cash flow reality of development projects that can cost billions before a single plane is sold. To fund these expensive R&D cycles and manage their balance sheet, Boeing has increasingly relied on debt and share buybacks rather than organic growth alone. Consequently, the company's credit rating has deteriorated significantly over the last quarter-century, dropping from an investment-grade double-A status to near-junk triple-B-minus levels, reflecting concerns about its high leverage ratio despite a massive order backlog that theoretically secures future revenue.
The cultural shift within Boeing, which arguably precipitated its recent crises, traces back to a pivotal merger with McDonnell Douglas in the late 1990s and a subsequent move of headquarters from Seattle to Chicago. This transition marked a fundamental pivot from an engineering-first culture to a shareholder-primacy model focused on cost-cutting and short-term financial engineering. Executives were incentivized heavily through stock-based compensation, leading to aggressive share buybacks that inflated the stock price while potentially encouraging shortcuts in safety protocols to meet production targets and reduce costs. This approach culminated in the 737 Max disasters, where software systems like MCAS were hidden from pilots to avoid retraining costs, and quality control was compromised under pressure to deliver cheap upgrades against competitors like Airbus.
In recent years, Boeing has attempted a turnaround under new leadership that emphasizes safety as the single most important metric, aiming to eliminate any single point of failure in its production process. While the company's order book remains robust with over $700 billion in backlog and revenue has shown signs of recovery following the grounding of the 737 Max fleet, the path forward requires rebuilding trust through rigorous engineering discipline rather than financial tricks. The persistence of such a large backlog despite repeated safety scandals highlights the immense barriers to entry in the aerospace industry, where economies of scale, sovereign interests, and regulatory hurdles effectively maintain the duopoly. Ultimately, the case of Boeing serves as a stark lesson on the dangers of prioritizing quarterly shareholder returns over long-term operational integrity and the critical importance of maintaining a culture that values safety above all else.
Read the full video transcript
Hello and welcome back to this very
special episode of The Market Maker
podcast. This is the second part of our
up in the air mini-series. Remember, go
back, check out the first episode. Some
stuff on SpaceX there you won't want to
miss as well. But today we are taking a
deep dive into the business model of one
of the world's most famous or infamous
companies, Boeing. And I would love to
say, and this is when I slide in, this
episode's been sponsored by Netflix.
That is not the case. We I didn't
actually I don't think even you and I
registered that there's a new Boeing uh
documentary on Netflix just dropping as
we're releasing this episode. So
hopefully actually it's going to be
quite interesting to get into the nuts
and bolts of the business of Boeing as
it stands alongside some of the scandals
that I'm sure the Netflix documentary
will cover. So good chance for us to
talk about the mechanics of a
long-standing business
in the public domain at the moment
Netflix. So Stephen, why don't you give
us a bit of a
a whistle-stop tour, the brief history
of Boeing, if you can.
>> Yeah, absolutely. Thank you so much,
Ant. And yeah, it's a brilliant
opportunity to do this double double
header up in the air, combining it with
the Netflix documentary. By the way, if
there are any inconsistencies from a
fact-checking perspective between the
documentary and our podcast episode,
it's Netflix's fault. You know, we've
double, triple, quadruple checked our
facts. So please write into them and not
us. But anyway, Boeing, what a
fascinating company. And it's a great
case study for so many business lessons,
but also we can get really into the
financial machinations and mechanisms
that really really make Boeing tick, or
maybe even the opposite. So let's start
right at the beginning. So Boeing was
founded in 1916 by William Boeing, who
was captivated by the rise of aviation.
These were very much fabric planes, I
think they used to call them.
And he started out delivering mail and
then obviously the World Wars came along
and really got into shift a shifting
from wooden and fabric to metal aircraft
and then supporting the government in a
World War II effort. And I think it's
it's really really important as we go
through this episode to understand the
hand in glove relationship between
Boeing and the US government, the
sovereign interest of the US government
in the you know, in one half of the
duopoly that is Boeing and we'll talk
about Boeing versus Airbus later on.
So
really really came to prominence after
World War II and made its name
commercially. I think the regular person
on the street would start to hear more
about Boeing in the what you would call
the jet age, right? So this is the late
1950s into the '60s and '70s. The kind
of sexy time to be in the world of
aviation, right? You know, to be a pilot
in the 1960s and '70s touching down at
these great exotic locations. There is
something very
authentically American about the Boeing
experience and we all know the names of
some of the aircraft, right?
The 707 was their big breakthrough, but
then famously the 747 which most of us
would have flown in at some point and
has only recently been discontinued
after 40-plus years of manufacturing and
therefore this company became a
household name and it became a household
name throughout the '60s, '70s and '80s
because of its commitments to
engineering, right? So, Boeing was
making breakthroughs, creating new
aircraft types, short-haul, long-haul,
narrow-bodied, all of this different
stuff. And out of its Seattle
headquarters and engineering facilities,
it was the place that you wanted to go.
If you were an engineer and you cared
about aircraft, Boeing was the number
one, right? Attention to excellence
above profitability, that is what we saw
in the '70s, '80s, and '90s.
And then it all started to change in the
late or in the mid to late 1990s with a
probably what we would now call an
ill-fated merger with an another
commercial aviation company called
McDonnell Douglas. I'll leave it there
for now.
>> Okay. Well, that's a That's a good setup
here.
Uh cuz I remember seeing
uh I think the initial documentary, the
filmmaker Rory Kennedy. That was 2022
when Netflix originally did Downfall:
The Case Against Boeing, and I think it
very much centered on where you ended
there.
Um but let's just talk about the
business in itself because I think like
you were just explaining, a lot of
people think Boeing and they think about
the commercial side of the business. But
I know that there's more than
commercial. There's defense, space,
security, other services that they run.
So, how is this business segmented in
that way?
>> Yeah, it's a really really good
question, and it's such an interesting
business model.
So much to kind of dive into here. So,
as you right you mentioned, the business
is formed of three sections, three
operating segments. Commercial
airplanes,
so what we travel in day to day,
defense, space, and security,
and then global services.
So, we'll take one by one. So, firstly,
commercial airplanes or airplanes,
45% of the company's 2025
full year revenue.
However, and that's, by the way, $42
billion.
However, this unit makes a loss from
operations
of about $7 billion, right? So, you
think the things that are being
manufactured at great cost
up in the sky, hopefully not falling out
of it,
that loses quite a significant amount of
money. So, just bear that in mind.
On the other On the flip side,
there is a significant backlog for these
commercial airplanes, right? So,
remember the dynamics of this industry.
Boeing receives orders from commercial
airlines around the world, and
effectively,
they raise money to build these aircraft
based on the commitments of these
commercial airlines.
So, one of the key metrics in the world
of Boeing and Airbus is their backlog.
How many planes are on order that they
have not yet taken delivery of or that
the commercial airlines have not yet
taken delivery of, and therefore, they
haven't yet got paid
certainly 2/3 of the payment.
>> Payment on delivery. And I was just
looking at the the share price of
Boeing.
And
it's a it's an interesting chart, cuz it
it kind of picks up it breaks through a
significant level really around 2013. It
breaks through its all-time high of
really to late 2006, 2007. And then it
just rockets from like 120
to plus $400 in kind of 2019. And I just
had a you know, I was looking
pre-the-episode of some of the rationale
there. And yeah, big feature of that is
exactly what you were just saying. At
the time,
massive emphasis on this high-volume
production 737 program and this massive
multi-year order backlog that they had.
Is kind of stock-induced
share buybacks as well, engineering a
bit of a reward for shareholders.
>> Yeah, absolutely. There was there was
definitely the kind of the share
buyback, the shareholder primacy piece
that maybe we'll discuss in a little
bit. But the business fundamentals in
the in the mid-2010s pre-COVID and
pre-737
Max were really, really strong. You had
a huge backlog. I mean, the backlog
today is over $700 billion.
So, that is
that is remarkable, right?
>> I I don't I'd love to know, I don't know
if you have any stats or if you've read
anything about it,
of that, how much of it actually gets
realized? So, what you know, I think
Piers and I were looking at the
uh order
backlog for Core Weave. And they had a
really neat bar chart, and it had well,
what's pending in the next 12 months, 24
months, and then a longer-term
commitments, like order commitments. So,
you could kind of see that oh, it's
actually quite positive cuz most of them
are clustered they're committed in the
next 12 months. So, it gives it a bit
more confidence. With the 700 billion,
for example, like how far out are some
of these commitments?
>> Yeah, it's a really, really good it's a
really good question, and it it goes to
the heart of
the commercial airplane business model
that Airbus and Boeing basically
monopolize. These things take years and
years and years to build. They take 10,
15, 20 years to
to create, you know, a new airplane.
Even just to you know, to do the R&D and
to do the development and all of that
stuff takes a long period of time.
At that point they are starting to take
orders and that order book will last 10,
15, 20 years out into the future.
And there will be certain conditions by
which that order can be broken.
And again, on the on the on the
on the part of the buyer,
they can break it, but there will be a
significant fee. And quite frankly, they
will have their business model. There
needs to be a
COVID type moment to to to maybe break
that backlog credibility. But this is,
you know, 700 billion of backlog.
That is a number that Boeing can borrow
against and can set set share price
expectations against as well.
So you've got that as part of the
business model, right? Or part of the
shareholder story.
You've You've then got the second
division,
which is defense, space, and security,
which is 32% of the company's revenue.
But again, it's very, very slightly
loss-making. So at the end of 2025,
revenues are 27 billion, but it made a
loss of just over 100 million dollars.
So again, we're thinking to ourselves
we've got their two biggest divisions,
commercial airplanes and defense and
military are both loss-making divisions.
So what the heck is going on?
And it's answered
it's answered by global services.
>> So I was just about to jump in there. I
was going to say, you said global
services was the third
division, but that the other two make
explicit sense of like, okay, by title I
understand what we're talking about.
What What in heck is global services?
>> So, the best way to describe global
services is
there's a business case study called the
razor and blade business model, which
many business students would have heard
of. So,
you sell the razor
at a loss
in order to keep people buying the
blades, and that's where the profit
comes from, right? And
>> [laughter]
>> the lifespan of a Boeing aircraft, about
30% and again, this is industry
standard, it's not Boeing standard,
about 30% of the value of the aircraft
is realized when you sell it.
And the 737 might sell for 50 or 60
million dollars.
But then 70%
is in the servicing and the upkeep and
the maintenance that is a necessary part
of that post care, that sale agreement.
So, breaking down the service division,
it's a $21 billion revenue division,
but
it's operating margins are 65%.
So, earnings from operations are over 13
billion.
So, when you tot it all up together,
you've got
commercial airplanes losing 7 billion,
defense losing 100 million, negligible,
but then the service department with
13.5 billion dollars of profit, it's
almost that kind of recurring mandatory
subscription revenue that investors tend
to quite like.
>> Yeah, my brain kind of gravitates
towards percentages. So, I was just
looking at your your notes here. So, the
operating margin on the the services
side 64.4% you said. So, just to recap
then, in defense, space, and security,
it's minus
0.5.
Uh and then in the the kind of primary
one people think about more, commercial
airplanes, the operating margin is a
loss or negative 17.1%.
So, yeah, quite quite incredible. So,
who who's buying these services then? I
guess is is the question. If this is
where all the money is to be made, and
you mentioned there about this uh
relationship with the US government. So,
yeah, who who are the main contracts
with here?
>> Yeah, so obviously from from a
commercial airline perspective, and
we'll go and dive it a little bit into
the duopoly and and and the fact that
Boeing is so entrenched with its
customers, you've got as Boeing a
decades decades decades-long
relationship with your commercial
airline partners, the likes of Southwest
or British Airways or whatever it might
be. So, you know them extremely well,
and that relationship is just so so so
so tight.
You are going to build your goal is to
build the best spec plane,
you know, most fuel-efficient,
e-
easiest to maintain, easiest to run
plane in competition with the
equivalent-size plane from Airbus. And
you've got to price it competitively.
Remember though,
that this almost feels like a loss
leader, right? It's the pricing of a
Kindle at £30 so that people buy lots of
Kindle books, right?
The most important thing is what's
called the MRO contract, the
maintenance, repair, and operations
contract. So,
the list price for a
737 is $100 million per plane,
per plane, but the average plane gets
sold for about $50 million cuz because
the relationships are so long-standing
that you go, "Hey, British Airways, I'll
give you a a juicy discount,
but I'm not going to give you a discount
on the service, right? The service and
maintenance. And this is where, you
know, this is the pilot training, this
is the software upgrades, this is the
modifications,
this is the maintenance. It's such a
captive market when you've got one of
these planes that lasts for what, 25, 30
years useful life,
then you've got a yearly contract to
service these planes and you make a
massive ass amount
>> And in your notes, when I was kind of
going through this in advance, you
mentioned something called program
accounting, which I've not heard about
before. So, yeah, what is program
accounting? What's that about? Why does
it matter in the context of what we're
what we're talking about here?
>> Yeah, this is really, really weird and
it's a little bit technical, uh but I
think it's worth talking about because
it helps us understand the financials of
Boeing. So, what Boeing does, and this
is unlike Airbus, by the way. So, what
Boeing does is they use a thing called
program accounting, which spreads its
estimated average cost of a new plane
being
developed, manufactured, tested
across all of the potential units that
they are going to sell.
So,
for example, let's give an example of
the 787, which is a great plane.
So, the 787 launched,
the total cost was about 25 to 27
billion dollars
to create, manufacture, develop this
plane,
and that got spread, instead of that
being pure R&D, cap you know, cap ex,
whatever it might be at the front end,
and then each and every individual plane
that was created just had the cost of
goods sold, the cost of actually
creating that plane as opposed to
developing that plane.
what Boeing's done is it said, "No, that
$27 billion
to create the 787, we think we're going
to sell 1,200 of them.
So, we're going to divide that $27
billion
by 1,200
and a portion that cost years out into
the future, right?"
So, it's almost a little bit like that
kind of depreciation or amortization
schedule.
>> Can I ask then when they're constructing
these forecasting these models,
do they have to sanity check it with
Wall Street analysts to sort of get a
litmus test of You're just going to say
I I'm assuming you can calculate the
future demand by looking at historical
demand and talking to customers to get
an idea so it's an accurate as figures
can possibly be,
but how do you sense check that
in reality?
>> Yeah, it's a really good question and
and this is why we have Wall Street
analysts that are specialists at
airlines but also specialists at the
manufacturers as well. And these
accounting quirks can really really
>> [laughter]
>> to a casual observer,
you might not be able to read underneath
the superficial accounting. But if I'm a
analyst that knows a lot about this
industry, I would be looking I'd be
doing I'd be taking the numbers from
Boeing's 10-K and going, "All right, I
know that they do this
program accounting method and they
spread the cost out and when they
realize that they're going to you know,
they might make a bit of a loss, they'll
potentially invent some more planes that
they're going to sell out into the
future so that $27 billion can be spread
across more planes. I know what they're
doing here. So, I'm going to take their
numbers, but then I'm also going to look
at look at this on a cost per plane
basis and on a pure cogs basis, and on a
most importantly, on a cash flow basis
as well. Because it's all well and good
saying that you're going to a portion
that 27 billion of cost 10 years out
into the future because because you are
going to be selling planes 787s out into
the future.
You're incurring the cash expenditure
today, right? So, you need and if I'm an
analyst, I'm thinking cash flow, I'm
thinking creditworthiness, I'm thinking
how much debt do they need to take out
to fund the development of the 787, you
know, notwithstanding all of this
accounting jiggery-pokery. And in fact,
this got so significant that there was a
potential SEC inquiry in 2016.
It didn't come to anything, but
basically to say, "Look, this program
accounting thing, it doesn't make any
sense, and you're just making up how
many 787s you're going to sell to spread
it across the future." So,
>> [laughter]
>> there's something going on there.
>> So, so with the 787 on that particular
model plane, given what we've you've
just explained, what are some of the
numbers there and how has that played
out for them
in developing the 787 in their
forecasting?
>> Yeah, so when the 787 launched, Boeing
spent an average of about $400 million
to build each of the first 40 or so
Dreamliners against a plane that lists
for roughly a quarter of that, i.e. it
sold for $100 million. Cost typically
fell about about 15%
every time the production doubled. So,
as you get these economies of scale, as
you don't have to do so much testing and
all of all all of that stuff that comes
with the first few planes, you're
getting cheaper and cheaper and cheaper
cost of goods sold.
But obviously the way that they account
for it is they smooth,
you know, they don't say we're incurring
$300 million of loss per plane for the
first 40. We're saying, "Actually, when
smoothed across 1,300 planes, we're
actually making a gross profit of
$20 million per plane."
Um and that's where accounting gets so
complex and so kind of um opaque that
you really need to go into details and
be a bit of an expert.
>> So, so on this point, then, following
this through,
if the cash isn't coming in from sales,
how does Boeing pay for
the development of these aircraft, then?
Cuz, like you said, it's a tangible
thing. You're going to need to get these
things going and off the ground to start
with to then
uh take advantage of the economies of
scale in the future.
>> Yeah, so there's a number of ways that
you pay for the development of a new
aircraft, and they don't come across
across very often, right? And we
discussed the 737 Max, we discussed the
787. There There isn't a new plane
coming out every year like a new model
of car because it costs so much to
develop.
Three ways of doing it. Firstly, you can
hopefully use the cash from the really,
really well-selling existing planes that
still sell for $60 million, but they
only cost $30 million to produce.
That's what happened with the 737. It
was a real cash cow
before the Max came along, hence why the
share price went up. It was chucking off
cash that was being reinvested into
share buybacks, but also a new into new
model development.
Secondly, you can go out into uh the
market and tap your existing
shareholders. So, in 20 In November
2024, Boeing did a $22
billion rights issue, issuing new shares
to basically shore up its balance sheet
post COVID. They had a big strike in
their factories, if you remember,
uh around uh
2023 2024. So, they were facing a lot of
headwinds. But then the third, and
probably the most crucial one, is they
raise money through debt.
And it's so interesting. They've got
about $55 billion of debt on their
balance sheet. They've got a leverage
ratio, a net debt to EBITDA to profit
nearly six times.
Which again, with my credit hat on, I
like leverage ratios under three times.
Even though they've got this $700
billion order book, a leverage ratio up
at six times is really, really quite
concerning. And I just put a little uh
graphic of Boeing's credit rating. It's
Moody's and S&P credit rating from the
late 1990s,
through December 2025 in our notes. And
you can see the decline of the company
through the credit rating decrease. So,
it started off in 2000 as a double A
company, almost the best you can get on
on the S&P. By December 2025, 25 years
later, it's a triple B minus, which is
one stage above junk.
This is like one of America's great
companies. And it has gone from
on a Moody's basis, it's gone from A1 to
A2 to A3 to BA1 to BA2 to BAA3 to BAA3,
and you're almost you're almost in the
doldrums.
>> But hold on, hold on. Isn't this a bit
unfair? If we were to look outside of
Boeing and outside of the sector, hasn't
the world in the last 25 years moved to
be more debt fueled in terms of how
companies fund themselves anyway?
>> Yeah, I think that's right. And I don't
think that this triple B minus credit
rating that S&P has given and the and
the BAA3 that Moody's has given is just
a result of the fact that they've got
six times debt to EBITDA.
Because they've got a very strong
balance sheet,
they've got this big order book, they
are a profitable company. It's
you've got to take into effect the other
things that have been going on in
Boeing. The
>> [laughter]
>> the safety issues, the things that the
Netflix documentary is probably going to
cover quite nicely.
>> Okay, well, look, let's put this in a
bit of context. You mentioned duopoly
earlier. So, let's talk industry
dynamics.
I guess what I'm interested in, and this
is a lesson for
I guess a rule of thumb for analysis or
investing, whether you're doing it
professionally or for yourself, which is
don't just accept the truth that someone
tells you. I.E. Someone tells you it's a
duopoly. Obviously, it's Airbus and
Boeing. Now, okay, that's my assumption.
That's why I understand superficially
because that's what I see and experience
when I bought a plane.
How true is this? And
how did it arrive to just being two?
And I know as well there's always lots
of
um tit-for-tats about America or North
America versus Europe as well in this
this sort of
race for airspace, if you like. So,
yeah, how true is this duopoly factor?
>> Yeah, it's pretty true. Airbus and
Boeing control
over 90% of commercial aircraft
manufacturing. And even more than 90%
when it comes to the mass transit
airplanes that me and you fly on every
so often.
There are smaller players, especially in
the yeah, again, in the private jet
category in the smaller aircraft or the
more niche category, but
it has been a history
a corporate history or a industry
history of consolidation over the last
50, 60, 70 years. Back in the 1950s,
there were lots of different
manufacturers all doing it their own
slightly different way, but then
during the kind of move to the jet age
and mass transportation through
air travel,
the sheer importance of economies of
scale
really, really started to bite. So,
economies of scale, not just in the
sense that if you are producing 100
airplanes, it you can spread the cost of
the development of that airplane across
100 airplanes as we've discussed
previously. So, much better to do that
than only to sell five or 10.
But also, you've got economies of scale
in terms of your relationships with the
commercial airline providers. And the
commercial airlines are the ones buying
the planes. These commercial airlines,
they don't want to have to deal with six
or seven or eight different plane types.
They want
Ideally,
they would want one
manual, one set of instructions, one
maintenance guide. They've got the
option of two.
Any more than that, and you're getting
extremely complex from a mechanics
from a ground transport, from a airport
perspective.
And then the third part is you've got
the kind of sovereign interest. Boeing
is so wedded to the US, and Airbus is so
wedded to the EU, and they are the
sovereign manufacturers.
So,
it is possible that another major
carrier will come along, and there are
some not carrier, sorry, a
will come along. And we're seeing
some moves coming out of China.
But
other examples, so for example,
uh Bombardier,
which had the backing of the Canadian
government,
kind of modeled along modeled along
modeled along and ended up ended up
getting bought
by Airbus because it just couldn't hit
the scale and couldn't get the support
that it needed to develop a mass
commercially viable plane. So, it is
this weird you don't get too many
duopolies
in the world.
Sometimes you get monopolies.
More often you get more competitive
markets, but there are so many
interesting market dynamics here that
lead Airbus and Boeing to be these two
great hulking beasts that are swapping
percentage market share with each other
across long haul and short haul and
wide-bodied and narrow-bodied.
>> Do you think there would ever be a case
that China
or I guess it's China could penetrate
this market? We've had like BYD come in
and really
excuse the pun supercharge the EV market
with taking over market share from
Tesla. I was reading in the FT this week
how a what they called a pesky Jordan
copycat dribbled around Nike in China.
And you wouldn't believe this. There's a
There's a basketball store that's become
insanely popular in China and it's
basically the Jumpman logo. It's It's
almost exactly the same except his
hand's not up, it's down.
And Jordan's tried to I Jordan Nike to
combat this, but they've just It's just
eaten into their share.
What are How does this duopoly hold?
So, just cleanly list for me like what
are the factors here that stop or put a
necessary high barrier to entry that
keeps it a duopoly.
Okay, let's take the Bombardier C Series
as an example. So, again, backed by the
Canadian government, this C Series was
the equivalent of a
737. It's, you know,
can hold 150-200 passengers, something
like that. Development costs
were supposedly about $3 billion just to
get this plane into a manufacturable
position. They ballooned very quickly to
over $6 billion.
The Quebec government injected over a
billion dollars for a 49.5% stake,
the sovereign interest, and Ottawa added
a big loan as well.
Then Boeing filed a trade complaint,
this is very important, alleging that
this is an unfair subsidy, and the US
subsequently slapped a 220% tariff on
the C Series.
So, what hap- what happened?
Bombardier had to had to basically give
the development of the C Series for
basically peanuts to Airbus because they
were the only other one that could
manufacture at scale, so cut the costs
of development without having to rely on
subsidies. So, when it comes to
something like China, yes, they might be
able to create a commercially viable
domestic manufacturer selling into
China.
But,
at significant levels of subsidies, I
think not only are they going to be, you
know, a tariff question,
but there's also going to be a
you cannot fly this airplane in our
sovereign territory, in our space,
right?
>> [laughter]
>> Um and we have jurisdiction over
what goes on directly above us, and
we're going to decide that you fall foul
of of jurisdictional kind of grant.
And I I was looking at some timelines in
the R&D side of how long does that
actually take to go from like
the artist's drawing board and
prototyping from from scratch. And it
it's around 7 to 12 years, which
such a long time, billions of dollars,
so it's such a huge amount that that
engineering complexity. So,
maybe we could pivot and talk about what
really was the predominant feature, I
guess, of the first Netflix documentary
that came out, which was really focused
on
you kind of it feels like you've had
this period of real
um the company flourishing during that
'60s jet boom, but it's really the focus
then turning to when it went from
engineering first,
it was like the epicenter of
uh the highest levels of engineering
quality,
to then becoming a business. And you
mentioned there about that infamous
merger that happened in the late '90s.
So,
let's talk about that.
How did that merger come along? What
happened to the business to create such
a pivot fundamentally in its culture?
>> Yeah, so this was the 1997 merger with
McDonnell Douglas, which is a $13
billion
acquired the company, but in practice,
the McDonnell Douglas finance first
management led by this guy Harry
Stonecipher, who later became Boeing's
CEO. And he is an absolute piece of
work, right?
So, the single most quoted line about
the culture shift uh was from
Stonecipher, and he said, "I want to
make Boeing so that it's run like a
business rather than a great engineering
firm."
And that,
in the same way as Welch with General
Electric, sowed the seeds of that
company's downfall with its financial
engineering viewing the company as a
conduit for shareholder value. This is
exactly what happened from the late '90s
into the 2000s, represented very clearly
by the 2001 move of the company's
headquarters from Seattle, where it's
been since day dot, you know, really
strong community. Think about the amount
of pride that Seattle and the state has
in housing a company like Boeing.
They're moving to Chicago, moving the
headquarters to Chicago, so that the
finance heads are closer to New York and
where the money is, but they are,
importantly, disassociated,
dislocated from the engineers. So, the
dictats come from Chicago saying, "We
need to cut costs."
And spread this culture of
literally doing things with a,
you know, with a really, really strict
cost control, making sure that things
are done quickly as opposed to right,
correctly from an engineering
perspective, taking these shortcuts,
trying to figure out how they can be the
darling of their customers by cutting
costs and trying to, you know, trying to
make life easy and cheap for the
customers, but at the expense of
safety.
>> So, did the culture compound because, as
we said earlier in the conversation, the
share price was going up
from this point onward, it would seem.
So, was management almost getting
complacent cuz it was getting rewarded
by Wall Street? And so, you start taking
more and more leaning into the strategy.
But as we just said, the R&D for these
planes, a new plane, takes 7 to 12
years.
Coincidentally, the share price then
from when they came over till when it
starts to go a bit wrong
starts to play out.
>> Yeah,
and this is this is such an age-old
problem. It's important to incentivize
its executives with a combination of
salary and a little bit of skin in the
game, a little bit of share share
upside. However, when that becomes an
oversized element of a
performance-related
pay package, then you're going to have
the tail, which is the share price,
wagging the dog, which is the business.
So,
between 2013 and 2019, where and you
rightly said that the share price more
than tripled,
Boeing spent about $43 billion on share
buybacks. Share buybacks decrease the
number of shares in circulation,
increasing the earnings per share,
usually sending the share price higher.
Now,
it was more than the cumulative profit
over that period once dividends are
included. Notably, Boeing's annual
buyback spend in this window, about $79
billion $729 billion a year, was about
the size of the estimated extra cost of
building an all-new 737 replacement.
>> [laughter]
>> So, if they had just stopped buybacks
for 1 year, yes, maybe the
investor shareholders would have been a
little bit annoyed, but they would have
they would have held onto enough money
to do the 737 Max properly instead of
just trying to kind of
create a very very cheap and dirty
upgrade.
>> So, with the 737 Max, they obviously
garnered a huge amount of press
attention. I think most people are aware
of probably what happened, but maybe it
warrants just a bit of a recap. So, what
were some of the issues then that
started to happen with this particular
model?
>> Yeah, so
it the problem was they tried fitting
really, really heavy engines on the
existing 737.
Um and that
in order to to increase the fuel
efficiency and make it go further
and therefore reduce the cost of this
new aircraft. They were competing with
the Airbus A320 Neo, but they didn't
want to spend a lot of money totally
building a ground-up airplane.
One of the problems with that is if you
put these very heavy engines onto
a plane that wasn't designed for them,
they have there are certain
physics problems which result in the
nose of the plane uh shooting up and
then nose diving.
So, they implemented this piece of
software called MCAS, which is the
infamous MCAS, which is basically if the
plane started um if the nose of the
plane started going up, the software
would reconcile and it would point the
nose back down. Fine.
But, they also wanted to save money by
claiming that um pilots wouldn't have to
be retrained because it's ostensibly the
same as the 737. So, in this aftercare
relationship with the commercial
airlines, it's basically saying, "Look,
you know, this is the same plane. You
don't need to be retrained." So, none of
the pilots heard about the MCAS system.
And they even lobbied successfully to
get the MCAS system not included in the
user manual.
So, when inevitably
the two 737 Maxes that
very, very tragically crashed very, very
soon after they were they started flying
in 2018 and then in 2019,
uh the Lion Air flight and the Ethiopian
Airlines flight. The pilots didn't know
about this MCAS system precisely because
Boeing was trying to do it on the cheap.
They were trying to satisfy the cost
constraints of their clients and trying
to get around legislation or regulation.
And obviously it cost not only absolute
tragedy for for many hundreds of
families, but also the 737 Max was
grounded and the company lost billions
of dollars and their share price was
eroded. All of the gains that they made
during the 2013 to 2019 era were pretty
much erased.
>> Yeah, and not forgetting then
COVID hits.
Absolutely devastates airline demand.
That order backlog, I'm not sure what
that would have looked like, but I'm
sure it got reined in substantially. So
compounding these issues and then
obviously there's that infamous one in
Jan. I think it was beginning of Jan
2024 when the door plug blew off a 737
Max Alaska Airline mid-flight. Can you
imagine just being sat mid-flight
and the door flying off. I mean, that
started to then trigger
uh all the whistleblower reports, things
about everything we've discussed, the
claims of continued poor quality
control.
Interestingly, looking at the share
price, I was just having a look at
Airbus's share price cuz whilst Boeing
has reclaimed its low, so when it went
through this peak period and I think it
was obviously you remember when we all
got sent home, you're not allowed to
leave, it was like the midpoint of
March of 2020, they bottomed out their
share price. It was around a hundred uh
dollars Boeing. They're now trading at
225. Airbus,
they hit a low of around
well, sub 50. They're now trading north
of 200, almost at record highs
for Airbus.
So, yeah, interesting there that
we we basically doubled in Boeing,
but we've gotten a lot more in Airbus
over that same period. They've they've
kind of made hay while the sun is
shining, it would seem, to the detriment
of of of Boeing. But, with
I think it's often
it's easy to be,
I guess, somewhat fed the narrative.
And certainly this week is a case in
point where Netflix are coming back with
the second episode second episode here.
Uh this one this latest one was due to
the whistleblower reports that have come
out.
And so,
is it right just to look at this as
it is a good genuine case study of
shareholder returns versus long-term
engineering discipline and investment,
as you said.
But,
isn't there some good things as well
that might have happened between
you can't just be an engineering firm
forever and not sell any planes and make
any money because that's not going to
mean that more engineers can get jobs
and make cool things. So, what is it on
the flip side that we should be at least
cognizant of that perhaps management
were able to bring into this business.
>> Yeah.
I think
it's very, very hard to have a totally
riskless business. I think that's worth
saying. And the airline industry is
almost completely riskless, and that is
such an unbelievable feat. The concept
of building
>> [laughter]
>> an airplane at this scale,
this complexity, the supply chains alone
are kind of five or six companies deep.
These companies not only employ
thousands of people, but also employ
tens tens and tens of thousands of
people through their supply chains. So,
the sheer fact of these two airlines
these two manufacturers existing and
being able to do what they do
in order to create pretty riskless
air travel is quite remarkable.
Let's just say that.
However,
standards were significantly lower than
they should have been in an environment
where the regulatory framework did set
out the state of affairs, like what
should be best practice. So, what's
happening now is CEO Kelly Ortberg, who
was appointed in August 2024, is, I
think, saying and doing the right
things.
Really, really focusing on the core
business, really focusing on safety. And
there's that classic business
um
classic business play that you might do
if you can see a structural problem
within a business and you want and you
know that there are loads of other
derivative problems, but you can try and
identify the one single problem that
represents the entire culture.
So, this is what Kelly Ortberg's doing.
Saying, "Look, there will not be one
single point of failure or one single
failure across any part of the
production process. And if we get one,
we're failed, right? So, it's returning
back to that simple metric that defines
the culture of the entire organization.
The metric is not, "Let's get the share
price to 300." It's, "Let's make sure
that we do not incur a single point of
failure and we will be rewarded
based on that single metric." And I
think that's the that's the positive
story to this. I mean, again,
the airline industry, sorry, the airline
manufacturing industry,
it's still buoyant. It's still you know,
we still want to fly. We still want to
fly and we just need really responsible
managers, CEOs, companies to do it for
us.
>> On the balance sheet then, I've talked a
few times about the share price and how
it compares from the past and also
against its main competitor. But what
are some of the other figures that we
should be aware of on how this company
is performing right now that have stuck
out to you on the balance sheet?
>> I mean, the picture's pretty rosy for
Boeing, all things considered,
notwithstanding some of the comments
that I made before about the
the amount of debt and leverage ratio
and things like that. So, as I
mentioned, 715 billion on the order
book,
massive backlog.
Its revenue was up 30% year-on-year. So,
it's bounced back quite significantly
from the grounding of the 737 Max.
There have been significant disposals.
So, selling They sold Jeppesen and
Digital Aviation Solutions to private
equity firm Thoma Bravo for $10 billion
and they acquired their main supplier,
Spirit Aero Systems, which used to be
part of Boeing.
And it's rebrought them back into the
fold for quality assurance processes.
They've also diver- They've also
divested their autonomous
uh flying aircraft
department, which is made up of Wisk,
Sky Grid, and Insitu to Archer Aviation,
as we discussed.
And the share price has gone up.
So, it's again up at $230 a share.
Yeah, again, trading private price
earnings multiple of, well, 85 times,
but that
suggests that earnings are relatively
thin on the ground as opposed to the
bullishness of the investment community.
So, again, it's
I wouldn't say that this is now an
opportunity to get stuck in and buy
shares in Boeing. I'm sure there's a
big, big multi-year turnaround, but the
fact that they can make so many
mess-ups,
so many mess-ups, and still have a
backlog of $715 billion of airplanes.
>> [laughter]
>> That is why, ladies and gentlemen, you
want to be part of a duopoly.
>> All right, cool. Well, look, that was
really insightful. And actually, when we
first tabled this idea of Boeing, I was
like, "Boeing? Is that Is that going to
be interesting enough?" But then,
actually, the business case learnings
from it, in addition to a lot of the
focus on it as a business to really
understand it when we're getting all of
this media attention around this new
Netflix
documentary, really insightful, Stephen.
So, thank you very much. And if anyone
has any comments or questions, things
like that, as usual, do let us know.
>> And there going to be people out there
that know more about airplanes than I
do. So, please do put it in the
comments. You know, this is an
opportunity for us to learn as well as
you guys.
>> Good stuff. All right, thanks, everyone.
Take care. See you next time.
>> Thanks, Sam.