Video summary
The podcast features a discussion with David Robson regarding the pervasive nature of loneliness and its profound impact on human health, challenging the notion that it is solely a modern crisis caused by technology or societal atomization. While acknowledging that factors like living alone and digital communication contribute to isolation, Robson argues that psychological barriers have existed for centuries, making loneliness an endemic condition rather than just a new phenomenon. The conversation highlights that social connection is as critical for longevity as major lifestyle factors such as smoking, BMI, and exercise; in fact, the evidence suggests it may be even more important. Evolutionarily, humans developed "loneliness neurons" similar to hunger mechanisms to warn individuals when their social alliances are weak or threatened by predators, explaining why loneliness triggers painful physiological responses like increased inflammation and blood clotting factors that can lead to heart attacks and strokes over time. Robson delves into the psychological dynamics of conversation, introducing concepts such as the "liking gap," where people assume others liked them less than they actually did after a brief interaction due to egocentric thinking. He explains how individuals often beat themselves up for social faux pas or awkward silences, failing to realize that their counterparts are equally self-conscious and care more about emotional vibes than conversational perfection. The discussion also covers the "novelty penalty," where listeners prefer familiar stories over new experiences because storytellers frequently omit the emotional core of an event in favor of irrelevant details. To combat this, Robson suggests leaning into vulnerability and self-disclosure to create a sense of shared reality, noting that admitting faults or imperfections can actually increase likability through phenomena like the "pratfall effect" and the "beautiful mess effect." The dialogue explores practical strategies for strengthening relationships, emphasizing the power of expressing gratitude and asking for favors. Robson explains that explicitly thanking someone not only reduces stress physiologically but also reinforces their generosity by highlighting specific qualities they possess rather than just the utility of their help. Similarly, requesting a favor from another person signals respect and trustworthiness, initiating a positive cycle where both parties feel valued without falling into an awkward debt dynamic. The conversation further addresses conflict resolution through "psychological distancing," a technique that involves viewing disagreements from an objective observer's perspective or imagining how one would view the situation in ten years to prevent petty arguments from damaging long-term bonds. Finally, the episode touches on the importance of maintaining social ties even when they feel distant, suggesting simple actions like texting friends just because you are thinking of them can significantly boost relationship satisfaction and counteract the fear that silence means a friendship is fading. Robson also highlights research indicating that "shared reality"—the visceral agreement on trivial matters like which object represents Jennifer Aniston—is a stronger predictor of friendship than background similarities, driven by similar brain activity when reacting to stimuli. The discussion concludes with an emphasis on self-compassion and the idea that we are generally better at socializing than we believe; by overcoming internal biases and actively nurturing connections through small acts of kindness and honesty, individuals can mitigate loneliness and enhance their overall well-being.
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are we in a loneliness crisis what does
the data
say yeah I mean you see this like
everywhere like I think every week
There's a new like newspaper article
saying that we're in this kind of
loneliness epidemic and like there's no
doubt that like the surveys showed that
lots of people feel lonely like as many
as 50% of people feel uh pretty lonely
like a you know regular points in their
lives um so yeah it is a kind of Crisis
but whether this is like a new
phenomenon that is really up for debate
because if you look back at the historic
data which is imperfect but you can go
back like 60 70 years um and people were
reporting high levels of loneliness back
then too so even though I'm sure that
like some elements of our society today
are kind of driving people apart you
know like people don't live in their
family so much often we're kind of based
in you know different continents even um
people are living alone a lot more like
I'm sure all of that is super relevant
but I don't think it's the only reason
that people are feeling lonely and I
think like the research really shows
that there must be some kind of
psychological barriers you know like the
problem lies within us as much as in our
environment and that's why people have
felt lonely for decades centuries
potentially oh that's interesting so
there's a like an ambient level of human
loneliness that's just endemic to being
us and then we have this sort of new
world of technology and and atomization
and isolation and and and digital
communication and stuff and maybe a lot
of people are laying what is a much more
sort of ancestral archaic problem at the
feet of the new technology is that kind
of how you frame it yeah exactly you
know like um every time a new technology
comes along like we blame it for
everything um so you know like back in
like Jane Austin's time like people were
saying that reading novels was like
driving the youth into like Madness um
you know so I think like technology you
know like our cell phone are just tools
um they can be used to enhance
connection or they can be used to um
kind of just engage in Social comparison
and make us spill really [ __ ] about
ourselves compared to other people but
the tool itself isn't the problem it's
the way we're using it um so that's
where I'm coming from really is it's all
about kind of mindfully knowing like how
we handle our relationships that's
important yeah I think to me I would say
there is a step change in the power that
these devices have over us compared with
previous ones you know yes maybe the
Wireless in 19112 or something was these
kids they're just going to be listening
to the news all day or whatever and then
the know the television as well was a
huge concern especially when it was in
more households this is going to turn
everybody into sort of adult totally
useless citizens um I do think that
there's a step change I do think that
social media and smartphones are uh a
difference of kind not just a difference
of degree of what we're talking about
here but at the same time how easy and
convenient it is to now have a
legitimate excuse a a a genuine enemy
that you can say this this is why I
don't connect with people the way that I
want to this is why I don't have any
social uh depth with the people that are
around me this is why I don't seem to be
able to find a deeper meaning in my
relationships um it's the boogy it's
like the smartphone of the gaps for all
of your Social ills yeah it totally is I
mean like you can blame it on the
technology and you can just kind of take
this attitude that is you're kind of
helpless um to solve your loneliness or
you can look at the kind of
psychological literature and actually
like what's come out in the last like
five or 10 years is that actually there
are lots of things that we can do to
enhance the relationships that we do
have or to build new relationships which
is often a lot easier than we expect I
mean that's something that comes out in
the literature all the time that we're
probably much better at being social and
uh kind of having these authentic deep
relationships than we believe we we we
are we just have to know how to do it
correctly just to set the scene how
important is social
connection I mean it's so important so I
think like we all know you know it's
nice to kind of have a group of friends
who you can rely on and to have like
meaningful relationships with your
family like to live with a spouse or a
boyfriend or girlfriend and um you know
like we know I think everyone knows that
that's super important for kind of
mental health and happiness but what has
become so apparent is that social
connection is fundamental for your
health I mean accumulating evidence from
50 years uh shows that it's actually one
of the big predictors of mortality so
you have things like smoking drinking
your BMI um whether you do exercise uh
you know whether you're kind of uh
taking care of things like your blood
pressure but social connection is right
up there with all of these it's as
important if not more important than all
of these other core lifestyle factors um
so you really can't actually
overestimate how important social
connection is it's you know it's just
fundamental to living a good and healthy
life yeah I was looking at some of the
different uh correlations that you'd
found immunity diabetes heart disease
Alzheimer's neurod degeneration so
like friendships are the Panacea they're
the the ultimate cure to whatever it is
that ails you right yeah exactly I see
it as being like exercise you know like
exercise basically reduces your risk of
like all illness um social connection is
pretty much the same and there are
really strong evolutionary Arguments for
why that is and essentially um when we
were kind of you know in
prehistory it was like we were living in
nature that was really dangerous with
the threat of predators or other groups
who might have attacked our group like
you really had to have a solid alliances
with the people around you so if you
were excluded or if your ties were quite
weak um you were in danger so the body
um first of all it evolved this kind of
strong signal to kind of uh warn you
that something was up and that you had
to remedy that so in the same way that
you feel physical pain to kind of warn
you that you've got a wound that needs
to be tendered you would feel social
pain to warn you that your relationships
really aren't um as secure as they need
to be to keep you physically safe so
that's why loneliness is so painful
emotionally um and then we also that is
accompanied by a physiological reaction
as well so you see an increase in
inflammation because if you're um
isolated you're at more risk of injury
so you have this kind of low-level
inflammation that's going to um protect
you from infection if you do get injured
you have like a higher higher levels of
blood clotting factors um which would
stop you losing blood if you're attacked
um inflammation and blood clotting like
might be good in the short term if you
do have a wound but actually in the long
term they're going to increase your risk
of things like Alzheimer's or a stroke
or a heart attack and actually those
stroke and heart attack are you know the
two things that are most strongly linked
to loneliness um and you can really see
the mechanism is like so um so tightly
bound into our kind of evil evolutionary
history so I everyone that's listening
has been redpilled about a lot of
evolutionary psychology they understand
that a human on its own 50,000 years ago
is a human that doesn't survive for very
long so I think everyone can understand
the ultimate reason for why loneliness
would hurt right from the ultimate
proximate um U Paradigm the mechanism is
something that I didn't know about and
that is so cool what are some of the
other mechanisms meet because this is
you know big question that I had why do
friends make such a difference like what
our body's got some weird Facebook
friend tick counter thing in the back of
its mind like what what's it doing to
detect this what's being mediated by the
people that are around us that mechanism
thing to me is is really
important yeah I mean it's so
fascinating and it's still being kind of
researched and um kind of developed this
Theory but you know you can see in other
social animals like even rodents you
know kind of do depend on living in
groups um that they have these kind of
loneliness neurons that are a little a
little like the areas of the brain that
deal with Hunger so it's like you feel
um satiated after you've eaten so your
hunger kind of decreases and then it
increases when you're going to run out
of energy well it seemed to be the same
with um the loneliness neurons that it's
like when you've been apart from people
for a while or if you feel you know
isolated from those who are around you
but you just don't feel close to them um
it seems those loneliness neurons become
more active like they're kind of telling
you they're giving you this warning like
you need to tend your relationships and
then when you've spent time with your
friends or your family uh it kind of the
loneliness neurons like stop firing so
much um until you uh you know until
you're kind of in that danger zone again
so yeah we are keeping track of our
social connection um very tightly
automatically it's kind of a a lowlevel
desire just like hunger thirst all of
the other things that we need to survive
lots of people will say I don't need
anybody I'm A Lone Ranger maybe I've
been in friendships before and I've been
betrayed maybe I've tried to make
friends and I've really struggled um I
don't even care about the world I've
absconded I've gone full Ted kazinski
mode I'm out in the equivalent of the
digital Woods you know in my apartment
or whatever um how much are these
effects of
loneliness outside of our conscious
awareness that we feel lonely do you
know what I mean there's some people who
will not be around many people and go
God I I I just really do feel lonely the
Solitude is hurting me and then there's
other people who either uh genuinely
or sort of um deceptively don't have
that sensation is it your belief that
pretty much everybody's brain is still
playing the ticker sort of loneliness
neuron thing is firing regardless of
whether you think [ __ ] the world or
actually I really want a lot of friends
yeah I do think it's like that I mean I
think like you know pretty much everyone
is going to
need need some kind of level of social
contact I think it differs depending on
whether you're like introverted or
extroverted for what that kind of social
connection will look like so you know
some people I think are very happy with
having like a hundred kind of weak ties
that they see like semi-regularly um but
they maybe don't have such a close bond
with each one of those um for others it
might be important just to have like
their spouse or one close friend um who
they really rely on but I think
fundamentally some kind of social
connection is this kind of basic human
urge um I do kind of see looking at the
literature and kind of reading between
the lines that um there might be some
people who like you say they're kind of
neglecting this basic need in the same
way that someone with an eating disorder
might kind of start to neglect their
need to eat so you can isolate yourself
and it's almost like you you just stop
listening to the kind of brain or the
body signals for what you uh desire but
then your mental health is going to
suffer in other ways you just might you
might not be linking it to that cause
but I think there's no way that you're
not going to suffer some consequences
from that yeah I was uh I was trying to
sort of correlate it to your last book
the expectation effect which everybody
needs to go and read by the way
fantastic um I was wondering whether the
story that you tell yourself about your
degree of loneliness mediates this sort
of loneliness neuron activation and the
the platelets being closer to coagulate
all that
stuff I think it probably does a little
bit like
um because say like we know that your
kind of attitudes to stress in general
um can have an influence on how you kind
of physiologically respond to that
stress so if you see stress as being
this kind of that um makes you stronger
and is important for growth you have a
better physiological response than if
you see stress as being super dangerous
and like um bad for your health bad and
a sign of failure um so I do think like
when we experience these kind of uh
transient periods of loneliness I think
our like mindset is going to have a role
there like you could see um like I think
you know no matter how strong your
social network like sometimes you're
going to still feel a bit rejected by
people like that your friends aren't
always going to act in the way that you
want and you can kind of catastrophize
that and you can start to tell yourself
that like blame it on yourself and see
yourself as being totally unlikable and
you know something inherent within you
that's not going to be as healthy as if
you just kind of take a more
philosophical like stoical approach to
that and and accept that sometimes
loneliness is a part of the human
condition and you can recognize the
loneliness as this kind of core signal a
bit like physical pain that's telling
you that maybe maybe you have to nurture
your relationships in other ways so if
you've been let down by one friend like
maybe it's time to reach out to another
to kind of get that connection that
you're
missing what was the relationship
between creativity and finances with
loneliness yeah I mean so this is a
whole other mechanism by which um uh
social connection might be related to uh
our health because actually when we're
socially connected we become more
creative um because if you're surrounded
by loads of different people of
different backgrounds who have different
viewpoints um you have this kind of
cross-pollination process where like
their ideas feed into your ideas and
vice versa and then that plays out in
how Innovative uh you are as an
individual and as a group um so you can
see that in data from like the creators
of Broadway musicals for example you
sometimes had um groups of like the
choreographer ERS uh composers lyricists
who only work together in very small
isolated groups um they tended to be
less successful like as seen by like the
critical success how long the plays ran
um how like how much money they took in
they were less successful compared to
some of these groups who would like um
they were a bit promiscuous in who they
would work with so they would be work
with like one group for one production
and then go on to another but they were
just carrying so many different ideas
from all of the people they' worked with
like they had this kind of broader
Professional Network and then that
seemed to help them to break the kind of
norms of the genre so that they became
um more creative in what they were
producing and something like um Westside
Story seemed to come out of that kind of
uh very collaborative process where you
actually had people who had already
worked with a whole bunch of other
professionals before they joined that
particular group um and then you know if
you have if you're more creative you
have more um Financial Security often
because you're doing better at your job
um if you're well connected you know you
just see more opportunities for business
so that gives you better Financial
Security if you're made redundant um you
know like something like in the UK like
50% of um people found their job through
like an acquaintance um so it's easier
to then kind of get back into employment
so that you know all of that is good in
itself but it's also just relieving you
of like some of the biggest stresses
that you're going to have to face in
your life um so independent independent
of the kind of loneliness response and
what that's doing to your levels of
inflammation and the clotting agents
you're also just better to uh better
equipped to deal with all of the
challenges that you you're going to have
to face and that's a uh cycle of
feedback loop as well presumably that
poverty for instance is a reliable
inducer of stress into a hum's life if
you drop into poverty there's this great
um study that I learned about to do with
uh epigenetics uh for mothers and they
did this study Robert spolski talks
about it did this study where um women
who entered poverty during pregnancy and
you can see this uh like epigenetic
Cascade into the child into the the
fetus and if that child is a female that
child has every
that they are ever going to make a baby
from while they're inside of what will
be grandmother who has just gone into
poverty so you end up with three
generations of this epen it's so
interesting so yeah this sort of
interest it's like um it's kind of like
stabilizes in a way it's just sort of
robust increas in
robustness yeah that's exactly how I see
it it's just that you you know like if
you fall ill and you've got someone to
take you to the hospital um like that is
something that could potentially
increase your lifespan as well um we
know you know when people are socially
connected they're also just more likely
to kind of take care of their health
because uh they get that kind of
feedback from other people who might be
saying like [ __ ] hell David you've
gained a bit of weight or whatever it
might be exactly yeah no totally it's
like that or like you know if you've got
like a cough or whatever that won't go
away like you really do need to get that
scene right yeah the denial of your own
medical issues is harder if there's
someone watching you yeah that's exactly
it um so you know it's just so
fundamental but like you said it's like
we have when you're connected you have
these kinds of um like stabilizers that
mean even if you hit a kind of rocky
road like you're just better able to
write yourself more quickly is it the
number of friends what are some
connections more important or higher
value than others how should we think
about connect our connection balance
sheet or the the profit and loss account
yeah I mean so it's going to vary from
person to person and kind of what
connections you really value like I I
know some people who
um you know just love like having a huge
social network of people that they
aren't so close to others are happier
with just having like a very small but
tight-knit group um but even within
those connections like you can kind of
differentiate so you have the people who
are purely supportive so you know
they're always there for you when you
need them um and they're like
anoyed good like they're just going to
you know like you want as many people as
you can of those then you have the
purely aversive people who are kind of
you know like consistently nasty um like
you know we would tend to I've been
saying I've been saying friends but
you're talking social connections and
social connections can be both good and
bad right yeah well they can that's it
so I mean like um you know those people
I guess we would try to like shift out
of our social network but then there's
these people who are kind of in the
middle um the kind of ambivalent
relationships or Frenemies and what is
weird about those is we might keep them
in our relationship for our in our kind
of relationship Network for our whole
lives um but they're pretty bad for our
help actually if you have too many
Frenemies um so these are kind of you
know Jacqueline Hyde figures who like
might seem like your best friend one day
then they're in a bad mood and they're
like lash out of you the next but the
good kind of Might outweigh the bad so
you you don't want to just like fall out
with them and like exclude them from
your social network completely um but
what the research shows is that they can
actually be more stressful for you than
the purely aversive like consistently
nasty people like you know if your boss
is just always like difficult with you
you kind of can discount what they say
if sometimes they're praising you and
then and other time they're just
unreliably really critical that's like
um that raises your blood pressure a lot
more basically so even just knowing that
you have like an ambivalent Connection
in the Next Room as you and that you're
going to have to interact with them that
is enough to raise your blood pressure
so is it the uncertainty is that what's
causing it to happen yeah it's the it's
totally the uncertainty and it's because
they're nice enough to us that we
actually really care what they say we're
not like
um we we are not going to ignore them in
the same way that we might ignore like
your like horrible Uncle who's just
going to be critical like whatever you
do how can people recognize or learn to
recognize Frenemies better so I think
like there are I think it like actually
the questionnaires are pretty easy
actually to kind of so I put them in my
book and it's basically like when you
need help is this person on a scale of
one to seven helpful or like not helpful
at all very helpful and uh not hurtful
at all or very hurtful
but essentially if someone scores more
than two on both of those scales they
are aomy and then the research shows
that they're
actually like pretty bad for your health
if they uh if you have too many of those
Frenemies within your group um yeah so I
think like we can I think we all know
people like that and I'm not saying that
we should just like um detoxify but I
think like we can be mindful of the way
that we interact with them so like if
you're already feeling stressed like
just
avoid an ambivalent connection like
don't go to them for help um if you have
to see them like try to do something
like to kind of chill out afterwards
like try to exercise some
self-compassion like maybe just even
like just remind yourself of the fact
that like you know of their nature that
they are this ambivalent connection and
that you don't have to take what they
say so personally because that's you
know that's on them that's not on you I
think all of these things can help to
mitigate their effects so it's kind of
like a a lowering of expectations in
some ways that
your the unpredictability comes about
because some days they convince you that
they're potentially a good friend but
then many days they come and they're a
dick or they're aloof or they're not
responsive or they're mean or they're
not helpful or whatever it might be um
so just bringing down the expectation of
the good like and this is the reason why
your boss that's just 24 seven a
cantankerous person is well you know
it's Jim you know Jim Jim he's just Jim
he just that's the way he goes um but
the guy that flip-flops between you know
Jim and John is the more difficult one
so by just okay everybody's Jim now
everyone that's ambivalent is Jim and I
lower my expectations and therefore I
don't I don't get surprised when that
happens yeah I mean that's how I see it
that's kind of how I deal with my own
kind of ambivalent connections is just
to be to recognize that like I don't
have to like they can react however
going to but I don't have to actually
engage with that in the same way that I
did before like I can choose to kind of
discount their kind of unpleasant side
because it's you know that's their
problem with the way that they're
conducting their relationships is not a
reflection on me what do you mean when
you talk about the personality
myth yeah so this is the idea that um I
think a lot of us have that um you're
like you you kind of think either you're
like a super super social person or
you're not and there's not much that you
can do about that so you might just
think it's like my shyness my
introversion that just stops me from um
talking to strangers or enjoying parties
or um making new friends you know when I
move house to like a different city um
and the research shows that that's
actually not true and so you a common
idea is that introverts just aren't
going to enjoy being gregarious but
actually when you give introverts
challenges to kind of go out and chat to
someone in the park every week who um
every day you know who has a cool dog or
cool hair or um you know just make
conversation with the Barista in your
coffee shop so things that they would
normally find a little bit uncomfortable
like to start with they have this strong
prediction that they're really going to
hate those interactions like everyone
including extroverts tend to be a bit
pessimistic about how much they're going
to enjoy talking to a Ranger like we
kind of assume it's going to be more
Awkward than it really is but introverts
kind of think that because of their
personality like that's going to be
especially true for them um and then you
look at how they feel afterwards and
they enjoy it just as much as the
extroverts they actually really benefit
from the social Connection in exactly
the same
way how much truth is there in the
introversion extroversion introvert
extrovert dichotomy I'm sure that you've
dug into this and looked at the data and
sort of debunked the Bro
signs yeah I mean so I do think like um
people do kind of fall along that
Spectrum um I guess most people are
ambiverts we're a little bit extrovert a
little bit introvert you know like we I
think most people enjoy socializing um
and recognize that fact and then but
also enjoy a bit of solitude as well
like once those loneliness neurons have
stopped firing and you've got your fill
you can away like We you just don't have
the same appetite as someone who is like
a pure extrovert so I do think there are
individual differences along that
Dimension but um what the research shows
is that like no matter where you lie on
that Dimension you do benefit from just
becoming a bit more social than you
currently are or most people do so even
extroverts can benefit from being a bit
more social but especially introverts
can um and that our personality like
they're not necessarily hardwired in our
genes like we do have genes that
influence whether we're introvert or
extrovert but it's not like they seal
Our Fate like people can move along that
Spectrum just by kind of
practicing uh being more GRE gregarious
being more um uh kind of dominant in
certain situations like you know we're
not it's not like our genes kind of
determine our personalities like 100%
what would you say to the person who
feels that the the prototypical avatar
for the I struggle to make new friends I
find it hard to be gregarious I'm not
the loudest person in the room or maybe
I you know just got a little bit of
anxiety I'm in my own head I'm very
thoughtful um what what do you say to
them to help them get out of their own
skin a bit right so I totally think it
depends like how they feel about that
like how they kind of evaluate the
effect that's having on their life like
I think you know like I was saying
earlier some people probably do just
have less appetite for social connection
and if you're actually pretty happy with
the way you are and you don't feel
frustrated then there's no need to
change your behavior but I think lots of
people do feel frustrated and would
benefit from more um acting more
socially and they believe that they
can't because of their personality and
so I would say to those people actually
that is where the personal myth is
really a barrier and that you need to
overcome that by just kind of slowly
pushing yourself out of your comfort
zone um and you know like I think the
best way to do this it's kind of proven
in Psychology is to set these
implementation intentions so it's all
very well to be like oh yeah I'm going
to be more sociable today like that's a
really vague goal it's not going to help
you achieve that goal very much so it's
much better for you to kind of identify
like when and how you're going to go
about that so it could just be that
you're telling yourself like when I'm at
the supermarket and I see someone
struggling to carry their groceries I'll
just offer to give them a hand or you
know I'll just instead of just asking
like straight for my coffee like I will
just try to ask the Barista like how
they are you know how their day is going
like just make some kind of small talk
and what the research shows is that when
you do that repeatedly even over quite a
short time span of say five days even by
the end of that 5 days people are
already changing the way they perceived
those interactions so they no longer
expect those interactions to feel um
awkward and they expect to enjoy them
and then they do enjoy them so you know
I think it's just something that we do
have to practice kind of day after day
and recognize that um you know it's a
learnable skill it's like learning a
musical instrument like you have the
potential to be sociable you just have
to put in a bit of work to practice
those
skills wow five days to make to start to
reframe that I suppose so much of what
people are worried
about
is some odd catastrophic outcome I'm
going to ask the Barista at Starbucks
how their day is going and and then the
police are going to come in or they're
going to laugh at me or it's going to be
weird or whatever it might be so it's
almost like I guess exposure
uh training you know it's just yeah yeah
it totally is yeah it's like overcoming
any kind of phobia um so I mean you
can't ever guarantee that there's never
going to be someone who is unfriendly
but like what I love about these
experiments where they've got like you
know hundreds sometimes thousands of
people to enact these behaviors is that
is so rare for people to have a really
bad experience like in the first couple
of studies like just no one reported
having like hostility kind of Fram back
at them when they tried to talk to
strangers on like uh the Chicago buses
and trains or on the London Underground
like PE people even like the London
Underground has like a really bad
reputation for people being really
unfriendly and isolated and not wanting
to make conversation but like people
responded much better than anyone had
expected and I think like each person
maybe on the train is kind of sitting
there you know
some are happy in their own faults
others are kind of feeling a bit lonely
and they're just waiting for someone to
kind of strike up the conversation but
they're not brave enough to do it so a
lot of people are actually super
grateful when you're the one who kind of
takes the first step and kind of you
know op your mouth to speak why is
overcoming egocentric thinking so
important uh yeah I mean so this is one
of the kind of barriers where like we I
guess the work on like the personality
myth kind kind of shows that like we're
all better at making connections than we
think we are but that doesn't mean that
there's not room for improvement and so
entric thinking is one of the ways that
sometimes we do needlessly create uh
kind of misunderstanding between people
um so essentially uh all neurotypical
people have the uh they have the
capacity to uh they have theory of mind
which means that you can kind of put
yourself in another person's
uh shoes and take their perspective and
recognize you know like um that they
might have different opinions or
Knowledge from what you yourself have um
now the problem is that even though we
have that
capability uh it's quite hard
cognitively to do so far more often than
I think scientists had expected people
don't apply their theory of mind they
act super egocentrically and just assume
that like the other person that they're
talking to can see what they can see
knows what they know thinks what they
think has the same beliefs um can
understand their intentions even when
they're super ambiguous um in what
they're saying um and you know I think
we're quite robust in our interaction so
there's a lot of correction that goes on
in any conversation when you're kind of
you know there's a bit of
misunderstanding and then like uh it
soon comes out with like by asking the
right questions or just by by kind of
elaborating that allows the two people
to kind of fully get on board with with
what they're saying um but just by being
conscious of this fact that you might be
thinking egocentrically and just kind of
checking like does the other person
actually understand what I'm saying like
are they familiar with the terms I'm
using do they have a completely
different political opinion that I just
haven't given them a chance to express
um you know just doing those kind of
little like safety checks in your
conversation can just like Smooth over
the conversation so you're not making
those kind of fundamental errors yeah
what else did you learn about the art of
conversation presumably a lot of what
we're talking about with regards to
human connection is going to be mediated
through it so it's a a pretty key skill
to develop right yeah it is so I mean
asking questions is fundamental
something that is kind of well known is
that you should ask more questions when
you kind of meet someone for the first
time like don't talk about yourself but
I think what we often misunderstand is
the importance of followup questions so
you could go into a a conversation and
you could just be like asking it could
be like an interview almost you're like
what do you do where did you come from
do you have a wife like you know like
what's your favorite sport like um fine
like you're showing an interest in the
other person but it does feel a bit
formulated whereas if they tell you
something like a bit quirky and then you
like drill down on that and you just
follow up by asking like what they meant
or like why that thing is so important
to them like you know what what Joy or
pleasure they get out of this activity
that they've just described like those
are the ones that really matter and so
you look at like um people on speed
dates um and like the amount of
follow-up questions that people asked
like really predicted whether they would
actually be selected for a second date I
mean like if you asked enough followup
questions it doubled your chances of
getting a date basically so it's well
worth bearing that in mind um the other
thing that we should really uh bear in
mind is like is good to ask questions
but we also need to be quite generous
with what we're telling the other person
to um so self-disclosure like revealing
your own kind of deeper thoughts and
feelings is super important as well and
we have this kind of bias in our um
conversation where we we think it's
always safer to just talk about like you
know the superficial stuff you know like
those kinds of questions I was talking
about earlier like what profession do
you do where did you grow up um what did
you do at Halloween you know that kind
of stuff but um but actually when
scientists have forced people into these
conversations where they like two
strangers have to ask like super probing
things like um do you have an intuition
about how you're going to die or like
what is your what is the most
embarrassing thing that you've done in
your life or what's your biggest mistake
and why would you wish that you could
correct it you know not the usual kind
of stuff that we would talk about like
within 20 minutes of me someone but um
that is called the fast friendships
procedure and like I mean the name says
it all but I mean it really puts people
on this fast track to intimacy like
within about 45 minutes those people
feel closer to each other than they do
to some of their oldest friends which is
kind of amazing just take us through
high level what the Fast Friends
procedure consists of yeah so I mean
it's kind of asking those probing
questions but I mean basically the it
was developed by artha Aaron at um a
psychologist in New York and essentially
he just got these participants to kind
of total strangers to sit down with 36
of these questions um that got
progressively more kind of intimate um
like there's nothing kind of dodgy or
sexual there but I mean it's just you
know asking people like to kind of uh to
look inside themselves and reveal
something that they might have felt to
embarrassed or vulnerable to talk about
um so fears dreams uh you know another
one that I love is like if you had a
crystal ball and it could tell you uh
anything about your life or your future
um what would you want it to tell you
and why so it's kind of getting people
to really tell some something that might
have been secret beforehand or you know
something that they're scared about
potentially you know it just kind of
it's a kind of uh ambiguous prompt in
that it's not forcing someone to go in
any particular direction but what you
choose is super revealing about what's
going on in your uh kind of inner life
um and yeah so then he kind of tested
like how people how close these
participants felt at the end of this 45
minute conversation and compared that to
people who just went through kind of
normal small talk on you know like what
your favorite film or you know could be
I mean what talking about your favorite
film could be super revealing but most
people just aren't going to go into
enough detail or depth to really make it
um
sufficiently uh profound to kind of
build that connection um you know so the
people who did who went through the fast
friendship procedure yeah they at the
end like he tried to get them to
estimate how close they were to each
other with this um uh psychological test
of like um of the relationship strength
and then he compared that to how uh
people normally feel about like their
old friends from their childhood or from
University and he found that already the
kind of average friendship between these
two strangers was roughly at the same
level how funny it's um you know when
you see those Netflix documentaries and
it's some person that was part of a
famous historic event they caught a ball
at the sports game or that daughter went
missing on holiday or they did whatever
and they're always in some dusty
Warehouse somewhere and I always thought
when these people were being interviewed
I was just presumed that they told this
story a million times that so many
people were interested in their story
and that had asked them these questions
but then you see on these Netflix
documentaries people get very emotional
and tear up and and and struggle to
complete their sentences and stuff like
that and that made me think well
actually they probably haven't had that
many people to tell this life story to
how many people in your normal
day-to-day existence actually decide to
go to that place and give you a a canvas
to talk about deeper things that maybe
you don't usually think about or talk
maybe you've never talked about it
before not because it's like shameful
but just it's a bit odd or no one's ever
seemed to be patient or giv you the
space to be able to do it and uh yeah
that kind of made me think you know this
is evidently one of the biggest things
that's happened in someone's life and
it's still so emotionally charged I I
have to assume that that's because they
haven't got that this isn't the
hundredth time they've said it yeah
exactly I
mean so like when you kind of question
people about stuff like the fast
friendship procedure um most people when
you ask them like why are you nervous
about talking about these topics like
what you you've like the psychologist
would be like you've told me that you
think it's going to be awkward but why
do you think it's going to be awkward
and then like people just assume that
it's um that no one cares like no one
wants to hear about their inner life or
this kind of event that was so profound
for them and I guess it's almost because
that event was so important for their
life that it's like the rejection would
hurt so much more if they told it the
other person was just like oh yeah
anyway you know you'll never guess what
happened to me yesterday like you know
like and maybe that will happen in some
cases like with all of these things
there's no like hard and fast guarantee
that it's going to go in the way you
want but the numbers are really in your
favor like you these conversations are
uh on average going to be so much more
rewarding for you than you expect like
that's what the research shows that if
we were just a bit braver we would find
like so much more reward from all of our
social connections the other thing to
consider is who says that a person's
negative response to you opening up is a
you problem like you want to be around
people to whom you can have deep
conversations and talk about important
things and play with new ideas and open
up parts of yourself that you don't do
typically and it's so strange this
ability to make ourselves the bad guy in
in scenarios especially social not oh
that's because of me I'm so awkward I'm
so stupid you know I'm so clumsy um that
you hang a second like if someone had
said to you this thing would you have
been
interested actually yeah probably that'd
be pretty cool it'd be pretty cool to
find out about you know that the this
thing that they've held with them from
childhood that's very powerful to them I
would have been interested I would have
asked questions okay and why did that
other person not well I don't know they
just don't they socially ungly okay so
it's not you that's done the social
faart it's actually them in their
response to you this is a them problem
not a you
problem yeah that's exciting clear I
think like um also it could be and I
think this comes back to the uh
egocentric thinking that we were talking
about like it could be that the other
person really was interested in what you
were saying and they assumed that you
knew how interested and how much they
cared like how interested they were and
how much they cared and they just
weren't communicating that correctly
because of this egocentric assumption
that must have been written all over
their face and so that's what comes out
of that research on egocentric thinking
is that we we're really bad at judging
how strongly our emotions are being
communicated because we fill them quite
strongly we assume that other people
will also be able to read them and
that's true in all kinds of situations
like if you're lying you assume that the
other person can tell when you're lying
but you're not really giving away so
many tells that they can like if you
find if you're at a dinner party and you
uh find the food pretty disgusting and
you feel like super self-conscious
because you're worried the host is going
to kind of see that disgust all over
your face like what scientists have
actually set people up to have that
exact experience and like it's
completely undetectable like you can't
no one can guess better than chance
whether someone's eating something
disgusting or whe they're eating
something um you know really delicious
um and so I think that's happening here
in these conversations that um sometimes
like people just aren't like letting you
know what you really need to hear but
they might still be feeling it so
there's no point in us like beating
ourselves up over not getting quite the
response that we expected because we
just don't really know what that person
was feeling often how can people Express
appreciation more
effectively yeah I mean that's so yeah
that is something that we can all do to
strengthen our connections is to just
avoid this uh ambiguity that people have
like we are generally
um not very good at uh saying
compliments because we just don't do it
enough like I think there was some I
can't remember the exact statistic but
like we bite back the majority of the
like nice things that we think about
other people because we assume that they
know it already or we think we're going
to be so clumsy we're going to sound
like really ingratiating and sick of fun
foring it's yeah you think it's going to
be awful so so we just think like okay
I'm just not going to say anything at
all that will be better and again it's
like you're protecting yourself like
because by expressing a compliment or
appreciation or gratitude you're kind of
making yourself a little bit vulnerable
um but like those fears are totally
unfounded like people they just really
love to hear good things about
themselves as you would and like as it's
again it's like like you said like if
you just turn it around and think well
like would I want to hear that like um I
look great today or that I said
something really smart like of course
you would so why you assume the other
person wouldn't um so yeah just we can
do it more often expressing gratitude
and appreciation um and what the
research shows is like it benefits the
other person a lot but it also benefits
the person expressing those good
feelings so actually once we've said
something kind um we feel better
ourselves and it even like um it's good
for us physiologically like it actually
reduces our stress response uh so there
was this uh study that was inspired by
shock tank the TV program where students
had to kind of come up with a product um
give a presentation like impairs and the
researchers told like just one person in
each pair like just you know Express
gratitude to the person who uh is
helping you with this and then they
measured like how they responded to the
to giving the presentation itself like
how the kind of blood pressure the
cardiovascular system responded and what
they found that both the person
expressing and receiving the Gratitude
uh tended to show like a more muted uh
stress response so they just um they
were still like kind of charged and
excited but they weren't going into
fight or flight
essentially wow how
cool yeah that's something that I've
noticed since moving to America uh you
may say that Americans have too much
enthusiasm and that may be true uh but I
think that Brits have the equivalent
scarcity As Americans have abundance and
there's this when I first moved out here
two and a half years ago um I got
invited on a really big uh podcast it
was the it was Tim P's show on the day
that the Kyle writtenhouse verdict came
down so it was going to be I think there
was
300,000 concurrent live viewers at one
point it was [ __ ] insane and I got
invited to go and and be on the show and
it just happened to be the day that I
was there I'm like all right well I
guess I'm commenting on the Kyle
writtenhouse thing now and um I'd only
been in the city for two weeks maybe
three weeks and I'd made some friends
before but largely these were just
friends that I'd got and in between me
leaving the apartment the Airbnb I was
staying in and going down to get picked
up by the car that was coming to get me
two different guys rang me that I'd met
over the last sort of three weeks and
both separately both basically said the
same thing hey man just just wanted to
let you know I know you might be a bit
nervous about tonight but you're going
to smash it like I've got pizza and me
and the MS are going to sit on the couch
and we're going to watch it it's going
to be so cool how are you feeling I'm
really happy for you and I was like this
is such a a a lovely gesture from
someone that didn't need to do it from
someone that you kind of barely know um
and it it felt really alien and that was
one of the big oh wow you know that you
can say that you can behave in that way
the sort of zero some Puritan tall pop
Brit in me sort of bristled a little bit
and didn't really know how to take it
but yeah it's um it's a it's a really
big deal I suppose the other side of
expressing appreciation is
self-compassion and you looked at
self-compassion
too yeah so I think self-compassion is
like super important in kind of all the
things I'm talking about um because it's
like you were saying that we often like
if there's any awkwardness in a
conversation like we just tend to put
the blame on ourselves like if you have
met a stranger and there are like you
know you say a few clumsy words or
there's that kind of weird silence where
neither of you knows what to say or like
you don't quite know when to finish the
conversation like you think like that
was wholly my fault like I should have
been more socially fluent and able to
just like seamlessly kind of you know
exit that conversation and go on to the
next one um you know the other person's
feeling exactly the same way so that is
a phenomenon called the liking gap which
means that when we both um have a
conversation with a stranger like each
person tends to go away thinking that
they liked the other person more than
the other person no way so that's that
shows up in the data yeah yeah it's
really consistent the liking Gap yeah so
that in itself I think uh should leaders
just you know once we know those
statistics like we can just stop like
beating ourselves up so much like uh
because actually so what's happening
there is that it's like we so again it's
like egocentric we're so conscious of
how we've behaved um that's like kind of
burning in our minds if we think we've
said like a fuxa so we assume that it
was equally important for the other
person but they really aren't taking
much notice of that like they don't
really care if you're like the perfect
conversationalist who's always got
something like super witty and appetite
to say like what they are more likely to
do is just think about the overall uh
kind of emotional tenor of the
conversation just Vibes it's just Vibes
man it's always been just Vibes exactly
like was I laughing a lot like did they
kind of validate what I was feeling like
were they curious about me um you know
that's what really matters like your
warmth not your confidence um so we can
all be just a bit more forgiving of
ourselves and like sometimes we will say
a f but most often we won't and it's
just not worth the kind of mental energy
to become too fixated on that because
even if you did the other person like so
that's the other thing that even when
you make a definite faar like you turn
up to a dinner party and you're the only
person who hasn't brought like wine or
cake or anything um you ask people to
judge how they would uh to rate how they
would judge another person for doing
that like how Negative they would be and
then you get them to rate how they think
the other person is would judge them but
the same thing and consistently people
assume that the other person is going to
be twice as negative as they would be
for the same thing so even if you make a
faux part it like really isn't such a
big deal like it's just it's so
forgettable isn't it interesting you
know the fundamental attribution error
bias so um somebody cuts you off in
traffic it's because they're a dangerous
wanker you cut someone else in traffic
it's because you need to really get to
work because you're late and there's an
important meeting like we have this sort
of um we often attribute other people's
actions to their personal motives
whereas ours are more to do with
external events and we not you know we
we're able to not be as culpable and
it's like a reverse fundamental
attribution error in social situations
whereby we will always be the awkward
clumsy social faux par Vic
uh and everybody else is a competent
smooth James Bond talking person that
that you know won't forgive us but that
we would forgive them is a very odd way
that we sort of turn the bar stool
upside down yeah it's I mean it's crazy
actually because like if you ask people
like how smart are you compared to the
average person like most people
overestimate how intelligent they are or
like how good a driver are you or 70% of
people say that they're better than
right exactly and yeah if you ask
people how smart do you think other
people think you are so you're kind of
Shifting that to like to a question of
social judgment then people are really
underc confident so it's like we we're
constantly kind of thinking the best
about ourselves but also assuming that
other people are thinking the worst
about us
wow how interesting yeah I am
I learned a lot about this
comfort with Vibes and imprecision even
though I I'm quite obsessive about
Precision when it comes to speech when I
started the show I thought that my goal
was to be kind of like a ruthless
indexer of information kind of the
ultimate blinkist app for whoever I was
speaking to and it was just to break
down all of the different things in this
new book or whatever and then that would
be it and it had to be said in the most
precise and accurate way possible and
then as you go on when I think about the
sort of conversations that I enjoy
listening to or the ones that I enjoy
having it's more just about Vibes it's
was it fun did it flow well was it
Charming did we have a laugh did
everybody feel comfortable and casual
and and that's really what it is and in
an equivalent way I did a a live tour
toward the back end of last year so
standing up on stage in front of between
500 and a, people and I'd seen a few
friends do performances much bigger ones
Comedians and stuff and their mics would
break or the lights would go out or
someone from the audience would yell
something and you might think oh that's
going to ruin the flow of the show or
that might get them off their game or oh
my God how awkward that the the mics
died and it made me so much more warmly
disposed to them to see how they dealt
with something that went wrong and they
did it in a Charming way or maybe they
said something wrong they forgot the
line or they tripped over or they
spilled water on them elves and all of
those there was no such thing as a
social FAA there was simply dealing with
An Occurrence in a Charming or an
uncharming Manner and if you dealt with
it in a Charming manner even if you did
it to yourself it made me like it's the
it's called what's it called the
pratfall effect um which when someone
messes up if the you end up liking them
more as long as they can kind of style
it out in a not totally socially
ungainly way so yeah oddly social faas
can be a breeding ground for perhaps
social excellence in a way yeah totally
I mean I totally think it's like you
said it's like how you respond to the
era um that like the perceived era is
more important than like the era itself
um uh and you know like even stuff like
uh you know like people really
overestimate like how important like
showing a few nerves are going to be
like in an interview um or on stage um
but when you question like observers
like you know what did you think of this
performer and you know like some of them
might have been like touching their face
a lot because they were nervous or like
you know biting their nails whatever um
those people were actually considered to
be much more likable than the people who
gave like a super smooth performance and
I think it's just so relatable like you
see someone who is feeling probably like
how you you would be feeling and even if
you don't show it on the outside like
you're going to have those nerves so
like your empathy is just kind of
kicking in and you
kind of rooting for them to do well um
and we see that more generally like
there's this phenomenon called The
Beautiful Mess effect which is a bit
like the pratfall effect but this is
like we try to hide like our kind of
failures and errors and vulnerabilities
like you know you don't want to tell
people if you're feeling like um like
you look a bit [ __ ] today or you've got
some kind of complex about part of your
body the athletes foots come back or
something
right exactly or you're like uh you know
you like made a real [ __ ] up with your
job and it's like you know it's really
embarrassing was like a school boy error
that you have to own up to and people
assume that like um confessing those
vulnerabilities is going to make them
look weak people are going to feel a bit
repelled by that um but actually people
often like far often far more often than
um you think they're going to like
appreciate your kind of marriage and
honesty and authenticity for just like
owning up to these things and like we
much prefer someone who's honest than
someone who we think is kind of hiding
something and so there was this study
looking at um like giving people kind of
profiles of like potential dates um like
weird profiles I don't know like how
they set this up exactly to look like
natural but like the potential dates had
to like say whether they'd ever done
like some pretty immoral acts like um
had they
ever um hidden an STD from previous
lovers um and like had sex with them
anyway um people who said they had done
that were considered to be a a better
potential date than people than people
who refused to answer the question so
obviously someone who had never done it
was preferable but at least admitting to
your immoral Behavior was much better
than just trying to avoid the question
completely what about the novelty
penalty what's
that yeah so that is
um I mean it's like so familiar for most
people I think like you know when you've
been on like um you've had an amazing
experience like you've you know been on
a great holiday and you get home and you
want to tell like all of your friends
about it um and then like you're 10
minutes in and you can see their eyes
glazing over like
you're just not getting the interaction
that you want um that's the novelty
penalty because um essentially people
often prefer to hear stuff that is
already a bit familiar to them um rather
than something that is totally new and
like the researchers found this in this
kind of uh kind of quite complex uh
setup where they gave people like
YouTube videos to watch and then they
got one person from the group to
describe the video and found that people
much preferred hearing about a video
they'd already seen compared to hearing
about a video that they hadn't seen and
it's totally bizarre because it's like
you'd think it would be boring to you to
hear repeated back to what you just
observed um but the problem is we're
just like maybe our story our
storytelling skills just aren't up to
scratch so we're leaving a lot of gaps
in the uh kind of narrative and so it
just isn't that obvious like why do I
like why should I care about this like
you forget to say kind of what really
attracted you to that experience and why
it was so personally important to you
like you give the kind of maybe some of
the irrelevant details while skipping
like the emotional content um and so
that's what we need to do I think to be
better conversationalist to avoid the
novelty penalties to again like lean
into that self-disclosure and not be
afraid to say kind of why something
matters to you to get a bit of personal
investment I had a guy called Mr ballan
on the show a couple of week weeks ago
he's probably one of the best
storytellers on the internet he does
strange dark mysterious sort of True
Crime adjacent stuff and it was really
cool he explained he do does this story
uh he does a number of stories does one
of them and then he explains his
approach to storytelling using the story
that he just told and breaking down why
he said things in this way and a really
cool Insight that I learned from him was
the power of omission so when you're
telling a story there's one about a a a
lamp this guy who is in a marriage for
years and years and years and then this
lamp in his living room starts to behave
very strangely and it turns out after he
protracted story of all of this stuff
that he was hit in the head during a
high school football game and was
knocked out for 5 seconds but lived an
entire different life and then came back
around and was no longer married to this
person for two decades didn't have his
kids didn't have his dog didn't have his
house didn't have anything and had
imagin this entire of life that he felt
he'd lived for you know decades and
decades and um but he doesn't say that
bit until the very end so you know
there's this sort of ever escalating
anticipation he's getting sort of
stranger and stranger and stranger but
if he' opened up the story by saying
something like I'm going to tell you a
story about a guy who was hit in the
head in high school like you know that
completely punks the game and takes you
to the end before it started um so just
thinking about
how consciously and and dexterously he
looks at his The Art of Storytelling not
just conversation but of Storytelling
and yeah what are you including and what
are you excluding and maybe saying you
know and this is how it made me feel and
this is why it was really important to
me like create some [ __ ] Stakes in
whatever it is that you're talking about
why should someone care yeah exactly and
I think so what we kind of maybe
underestimate is that what people will
care about is like um the emotions that
we're feeling and like you know if
they're connected to us they kind of
want the best for us so if something was
super important they kind of really want
to understand that bit what they don't
care about is like your kind of Journey
to or from the airport or like um you
know like um maybe they don't even care
much much about the details of the
location itself that you've been to if
you're on this amazing holiday what they
really care about is like like you know
did that fundamentally change your
perspective on your life way yeah
exactly yeah what is important about
truth and lies and
secrets um so this really surprised me
um and it's the fact that like honesty
just is almost always
uh valued even if you're delivering bad
news to people even if it's not
necessarily like reflecting well on
yourself um even if it's the kind of
situation where you would normally tell
a white lie to save someone's feelings
um like kind of sugar coating some
negative feedback um there are very few
situations where telling a lie is ever
going to pay off um which seems kind of
like amazing and that I kind of heard
assumed that like things like white lies
are kind of um a social lubricant like
you just need them to kind of get along
each day but these researchers in the US
kind of they set people out on a mission
to kind of either be as honest as they
could be in every single interaction for
a few days or to be as kind as they
could be in an interaction in every
interaction for a few days or to just
carry on as normal and what they found
was that the people the well-being of
the people who
were kind or honest were pretty much the
same actually but what was especially
noticeable was that the people who were
being like sometimes brutally honest
with people um tended to report that
their interactions were far more
meaningful like they felt that they
leared a lot more about those people and
that those people learned a lot more
about them when they were you know like
saying some uncomfortable truths
compared to people who are going around
like with these specific intention of
like trying to be as kind as possible
and to make people feel as good as
possible um so that yeah I mean that's
changed the way I deal with like a lot
of my interactions now like it's not a
pass to like be kind of just like rude
and nasty like because there's I think
in almost every case there's going to be
uh a kind way of telling the truth or
like a like pretty blunt and nasty way
of telling the truth so it's always
better to kind of try to frame what
you're saying in a way that can be
constructive that will help the other
person to learn from what you're saying
rather than um just being like too
overgeneralizing in a way that is not
helpful for their growth um so yeah be
specific try to be constructive try to
offer advice or your own time and
resources to help them to deal with the
kind of negative feedback you're giving
but overall people will uh will
appreciate far more the negative
feedback that can be useful
over a white lie that isn't going to
help them to learn and to grow how can
people overcome the discomfort of
telling people the truth even if it's
going to be painful for the truth
teller so I think that is just practice
actually I think like with a bit like
with the kind of overcoming the
awkwardness of talking to strangers I
think it's about recalibrating our
expectations and you can only do that by
kind of repeatedly performing this
action and recognizing that the outcomes
are you know on average far better than
you expected and over time you just
naturally start to recognize that the
kind of little bit of awkwardness that
you're going to face is worth it for the
kind of rewards at the end yeah I
suppose it's the same sort of exposure
training thing that I can tell the truth
and the whole world doesn't blow up
right okay or maybe I can do it again um
yeah yeah yeah it's exactly that and I
guess I start out with like
small kind of like the low hanging fruit
I guess is one way that I would deal
with all of these social dilemmas is
that you know you you build up maybe to
something that's going to be much harder
but I wonder if there's a I I spoke
about this a couple of months ago
there's a website still up called 100
days of rejection and it's a a kind of
exposure therapy social exposure therapy
and each day you do something um you ask
the bar at the coffee shop if you can
have this for free you see if a stranger
will give you £100 you do it's just sort
of everchanging group of different
things and some of them are so toe
curling like so awful and painful to do
and I think so much of what you're
trying to do there is just teach
yourself this thing that you are adamant
is going to be socially explosive is
probably totally fine and you know with
the truth as
well I suppose the other side is that if
you're holding on to secrets for too
long ultimately you're the one that's
going to pay the price yeah sure the
other person you know might be upset
about it but it's you that's got to
vacillate about this complex house of
cards that you've built up trying to
keep said Secrets away from someone and
you can relinquish that by just saying
it yeah exactly I mean I think you hadd
written about this in one of your
newsletters actually it's like it is
better to have like an authentic
meaningful connection with someone who
likes you for who you are then to kind
of no matter how good the relationship
seems to be if you know that you're
hiding something really important and
you're always scared that they're going
to reject you for that thing that you're
hiding like that in itself is something
that is going to lead you to feel that
kind of existential isolation so you
don't actually you're like surrounded by
people but you don't really feel like
emotionally connected to them um so yeah
I totally agree with that and actually
then there's lots of good research and
anyway showing that when you keep
secrets and your mind like keeps on kind
of going to these kind of awful things
that you're hiding um you actually
experience it almost like a physical
burden so when people are ProMed to
think about a secret that they haven't
told uh the people they love um they
actually like physically overestimate
like how steep a hill is going to be to
climb or like if they're like throwing a
ball into a Target like they'll
overthrow because they kind of assume
that they're strength isn't as great as
it would no way as it really is yeah so
it has it's like embodied cognition that
changes the way you navigate the world
like everything feels more tiring than
it should be hang on so someone that is
holding on to a secret when given a ball
that they need to throw at a Target on
average they overthrow the ball
compensating for a perceived
weakness Yeah by and and that is a what
was the term
it's like embodied cognition embodied
cognition dude you find the best studies
it's so much fun uh yeah how crazy to
think about that that yeah this sort of
inner
fragility that they have manifested in
themselves the shame that they probably
have about not being able to say this
thing oh well my my real world strength
must be equivalently uh like feeble
therefore I must throw the the ball
harder and they end up overthrowing it
yeah and so what happens then is if you
get them to like reveal the secret to
someone even just to one of the
researchers then like that embodied
cognition kind of vanishes so they
suddenly start to be more accurate in
their movements or in perceiving the
kind of physical challenges ahead of
them so you're saying baseball players
and cricketers should be as honest as
possible because it's a performance
enhancer right yeah exactly yeah who you
I learn I learned a new word from you
which was
confelicity ah yeah yeah yeah I love
that yeah or Mitch freuder is the kind
of German equivalent so it's the we have
shardan freuder which is our kind of uh
Joy at someone else's Misfortune but MIT
freuder or
conicity is our kind of Joy at seeing
someone else is happiness and success
and achievements and this is so relevant
when we
think about celebrating our own
successes like we tend to hide a lot of
our achievements because we don't want
to seem like we're bragging and we
assume that the other person is going to
judge us harshly for kind of talking
about our promotion or like that kind of
professional award we won or even just
like a a personal best at the gym like
we hide these kinds of things much more
than we should because we assume the
other person is going to feel envious of
us but what what the research shows is
that like when people find out that
you've kind of had these good events in
your life and you decided not to share
them it's actually super insulting
because you're treating them a bit like
a spoiled kind of kid who has to kind of
win up Monopoly like every time you play
it or they'll have a tantrum like it
feels incredibly paternalistic to find
out that like your best friend or your
colleague or your brother didn't tell
you about something good in their life
just because they thought you might
react badly um so it drives um it drives
a wedge in our connection in that way
because it's just fundamentally like
offensive to to be treated in that way
um but then yeah we're also missing the
fact that most of these people would
feel confelicity like rather than being
envious they're just going to be happy
for you and sharing in that happiness is
just another way for you to be able to
uh to bond and to kind of share an
emotional experience that uh kind of
confirms that you you share the same
values in life well the other thing as
well is if you share something which is
genuinely meaningful to you and that
you're proud of in a Charming way
obviously you can shove it down people's
throats and in which case the negative
response is probably you deserved it but
if you do it in a Charming way and
someone doesn't take a thing that's
meaningful to you positively and doesn't
positively reinforce it hey guess what
that person shouldn't be in your life
like they suck as a friend they suck and
the same as the you open up to somebody
you try and tell them something that's
really meaningful or something that's
shameful or something that you're scared
of and they don't respond in the right
way that's not a you problem that's a
them problem yeah I mean to me all of
these things it's like a classic case of
someone being a friend of me like an
ambivalent connection like if they're
not responding to you when you're like
opening up to them whether it's about a
failure or a success um or just like a
really meaningful experience then yeah
like there's something kind of there's
something going on in their life that is
wrong um but you don't have to feel
embarrassed about the fact that their
response was
inadequate it
is I I need to do a little bit more
thinking about this sort of reverse
fundamental attribution eror which
is what you're kind of developing is a a
kind of
self-confidence in Social
self-confidence that I will make errors
but I know that I'm coming into this
playing the rules of the game remotely
appropriately and trying to put my best
foot forward and it takes basically all
of the pressure off you socially you go
look I I didn't mess up like I just you
know I did the thing it's this person
that's incapable of of receiving or
returning in a an apt
manner yeah I mean that's I think that's
ultimately it like we should be able to
expect from the people in our social
networks that they are going going to
respond positively to you sharing your
life with them and yeah so it's like
it's having that confidence to realize
that if they're not going to do that
then maybe your social network is better
off without them or at the very least
you just don't have to like value their
opinions so much um but I mean the good
news is that like we overestimate How
likely it is that people are going to
react in all of these negative ways like
most people who have your best interests
at heart they're going to be like
they're going to respond in the way that
you would want them
to what is there to say about Envy then
if if
confelicity and feeling joy in other
people's successes is something that's
good what did you learn about
Envy so I mean I think it's perfectly
possible for someone to feel like a bit
of envy and conicity at the same time
and like that's how I feel sometimes
like you know my friends who are offers
and if they have like a huge success
like I am like genuinely really
delighted for them I would never want to
take that away from them um but I would
also like it for me yeah that's it and
actually though there's nothing wrong
with feeling Envy so um scientists kind
of say there's like uh malign Envy where
like you want to take that tear that
person down well that is obviously an
unhealthy reaction um but benign Envy
when you're like when someone else's
success is just making you realize is
reaffirming what your goals are going to
be for yourself and it's like a source
of inspiration like that is totally
something that's a totally natural
reaction and it's something that you
should be listening to and then you know
putting into action I think it's you
know Envy can be a really strong form of
motivation you don't have to put
yourself in competition with that
particular person but it's good for you
to just identify like yeah I still want
to achieve that goal and the fact that
this other person has achieved that goal
has just proven that to me that is
probably going to be as good as I expect
it to be isn't it cool I I really like
this idea of being able to balance being
happy for your friend's success with
wishing that you could have it as well I
don't think that that's something that's
negative uh I had Neil Neil Strauss guy
that wrote the game on the show a couple
of weeks ago and he told me the title of
his new book and I I think a a good
rubric for whether or not a title is
great is does the person that you tell
it to think [ __ ] why didn't I think of
that and like that's the kind of Envy
energy I think and the the title of this
book is the power of low self-esteem and
I thought God that's so cool that's so
it's like this oxymoron it's intriguing
it's short I love it I was [ __ ] God
damn it like why didn't I think of that
and it you know that's I don't think
that I would judge myself for that kind
of of envy
um and you can even with this you know
going back to the transparency the
openness the the honesty thing I think I
said it to him at the time and you know
that almost calling out the emotion and
going bro I mean God damn it I wish that
I'd said that that's that's so smart
that's really really cool I'm really
happy for you that's going to smash it
like you know that's all of the things
that we've just spoken about in a single
sentence right exactly and I think
that's a totally healthy reaction that I
think sometimes like in the past we
would feel a bit embarrassed about
saying that we feel like Envy for
someone but it's like you know that's
also kind of a mark of that person's
success it's a lowkey compliment feel
yeah I think it is a compliment yeah
like and I would take that as a
compliment myself if someone said they
were like a little bit envious of me
like um as long as I knew that they were
also feeling happiness for me as well
like I would totally take that as a yeah
Envy Envy with happiness good Envy with
negativity dangerous need to be careful
right yeah exactly why is asking for
help
important um so a lot of us kind of and
it's again because we're scared of
seeming like vulnerable and weak we're
just scared of asking for help we assume
that we're going to you know be
perceived badly for that but also we
think we're going to be a burden on the
other person that they're not really
going to want to help us anyway so we're
kind of struggling Alone um it makes our
life a lot harder but a little bit like
when I was talking about when you don't
share success um because it's um because
you kind of assume the other person's
going to R badly and they feel insulted
by that well actually people feel a bit
the same if you don't ask for help when
it would be totally natural for you to
do so like if you've got a really good
friend who would be able to like take
you to the hospital when you're ill and
you pay loads of money for a taxi like
they actually feel a lot worse for the
fact that you didn't ask that like it's
an insult to them so we by asking for
help it can actually be a really good
way of cementing a relationship and
making that person know how valued they
are and um that can even be true like
not in those kind of emergency
situations but even just with the kind
of the uh kind of little things in life
that you could maybe do for yourself but
like it just feels good when someone
else is going to help you out um so like
asking someone to cook your favorite
meal for you um just because you know
it's going to feel like super comforting
to have it from that person rather than
doing it yourself um there's a Japanese
concept called am I that describes that
kind of um uh favor request um where you
could you're perfectly capable of doing
it it's a little bit inappropriate to
ask for help but you ask anyway um the
idea in um the Japanese jaese concept is
that actually that can enhance lots of
relationships and make people feel kind
of especially good about themselves and
like you know they enjoy caring for you
and that's what the research shows and
it's not just in Japanese culture it's
also in American culture by um by asking
for favors you're underlining the close
nature of your relationship and people
actually like you more for it and
amazingly that even happens with
strangers um so if you the kind of
scientists set up this experiment where
like they gave people these difficult
math questions and like at the end of um
the kind of test like one person had
finished before the other one if one of
the participants asked asked the other
to just kind of help them with the
remaining questions that actually
increased the bond between the two
participants and you didn't see that
increase in the bond if the teacher was
the one who kind of told the participant
to kind of to offer that assistance you
actually had to ask for it yourself to
underline how almost like how much you
respected that other person for how
smart they were and how much you
appreciated their help and then that
yeah it's a lowkey comment on their
competence would you mind helping me
carry these bags out you look like the
sort of person that is sufficiently
physically robust that you can carry
some bags with me uh hey man would you
mind taking me to the hospital I
consider you to be the sort of person
who is sufficiently thoughtful and cares
about me enough you are a sufficiently
good helpful person that you will do
this thing for me and I suppose as
well I I'd seen some I'd heard about
some studies around this topic but not
as precisely if you just explained them
but I seem to remember something to do
with doing a favor for someone is see
not seen as favorably as asking for
someone to do a favor for you and I
think that part of that if that's true
part of that is implicit in the I ask
David to do me a favor is that well in
future you know the the the debt cycle
has begun between the two of us so yeah
implicit in me asking you to do me a
favor is that I will do you a favor as
opposed to just coming out and then
doing something for you that you maybe
didn't ask which then places the debt in
your hand he like hang on a second I
know you just you know unnecessarily
brought around some food for my bird
feeder but what are you going to ask me
to do next week and I didn't you know I
didn't kick this off in that way whereas
by requesting the other person to do it
they have the option to not enter into
this uh NeverEnding vicious regifting
Loop of of
favors yeah exactly like I think like
um yeah like just you're I I just think
you're showing to the other person that
um you kind of fundamentally think
they're a decent decent person and like
you said like um there is an element I
think of this kind of feeling we don't
want to feel in debt um but we don't
mind giving generously and not expecting
anything in return to another person so
I guess that again it's this kind of
asymmetry we might do a favor totally
altruistically not expecting anything in
return but we're worried about um the
fact that we might need to um to have
that um kind of yeah to cash in at some
point the debt will be called yeah yeah
exactly yeah what role does the
Gratitude Gap
play yeah I mean that's really important
in that just we so basically like when
anyone does um something kind of
altruistic like they can benefit
psychologically and even physiologically
from having performed that act of
kindness like is I call it in the book
it's fit easy but it's like the gift of
giving so actually people who are
generally altruistic in their lives they
might be volunteers or just they are
super helpful with like running errands
for their family all of that kind of
thing they live a lot longer than people
who are a bit more selfish in their
lives if you're always looking after
yourself rather than other people you
might expect that those people would be
prioritizing their own health and so
would be healthier but no actually
prioritizing the people around you
actually has these kind of knock on
benefits for your own health and
well-being um so like being a generous
person is really good but you have to be
able to see some benefit from what
you're doing like if you if someone does
an altruistic act and they don't see
that they've actually helped the other
person they experience none of those uh
benefits of having of having done the
deed in fact it just makes them feel
kind of used and stressed and kind of
stressed out and
frustrated and the problem with the
Gratitude Gap is that um we maybe just
don't like express our gratitude as much
as we should do because we assume that
the other person kind of knows how
self-evident of course I'm so grateful
for the thing why wouldn't I be think I
would say it's exactly that and so we're
not giving them the full benefits of
what they've you know done to help us
even even though we probably do secretly
appreciate it what is a tactic for
overcoming the Gratitude
Gap so just expressing gratitude more
explicitly I think is like always
important um but also we should be
careful about how we Express gratitude
um like any any kind of sign of
gratitude is probably going to be
perceived pretty well but you can make
it a lot more powerful if you change the
way you frame it and what a lot of us do
mistakenly when we talk about gratitude
is we do tend to make it kind of
emphasized too much the benefits for us
which as I've just said it's fine to say
you know to show that the ACT has had a
a good effect on us that it's been been
useful but what's makes it even more
beneficial to the other person and makes
them feel especially good about
themselves is when you kind of turn that
reflection back onto them and talk about
the specific qualities that you
appreciate about what they've just done
so like you were saying with that friend
who's like given you that
um uh kind of lift to the hospital or
the airport um it's really good for you
to tell them that like they've saved you
a lot of time and money and they've made
your journey a lot more comfortable um
but it's even better then to say to make
it explicit the fact that you appreciate
the the fact that they are the person
they are the kind of person who would do
that that you you recognize that they
are
generous and you know giving and um uh
yeah like uh that they have your best
interests at heart like you really
appreciate those qualities um so it's
the combination I think that's powerful
often we kind of focus just on one or
the other but it's much better to kind
of to say both like the effect on you
what you value in that other person what
about healing bad
feelings yeah there's uh
we uh like are not very good at dealing
with like disagreements like I think we
all know that fact that um kind of Rifts
can easily happen between people who are
super close um and often over the
craziest things that become kind of
Amplified um in importance and it's only
when you know months or years have gone
by that you look back and you're like
why did I let that small disagreement um
you know come to dominate what was
actually a great relationship um
there are a few different ways that we
can overcome um that kind of uh overly
uh kind of microscopic attitude to our
um and kind of a forensic attitude to
kind of the rights and the wrongs of a
situation um and one of those is just to
kind of take a distanced perspective
that helps you to kind of zoom out from
the situation and to recognize what is
really important and so you know often
then you'll realize that you know you're
arguing over something that fundament
Mally like might need to be uh discussed
resolved but it's not so important that
it's worth actually destroying what
could be you know a very fruitful
authentic genuine relationship for
months or years to come um and so
psychological distancing can work in
many ways but you know it could just be
imagining what an objective Observer
would think about the situation at hand
um so maybe imagining that you were
actually talking about this with like a
marriage counselor or or whatever um or
just like some friend or relative who
isn't
directly uh kind of biased towards one
person in the disagreement toward the
other um it could just be imagining that
you're looking back on this situation in
10 years time and you know what what do
you think would really stand out as
being important you know when years have
passed and this situation has long since
you know been finished and over um
there's a study looking at married
couples um so newly newly words uh for
the first year like the researchers did
nothing they just questioned them like
how often they were about how often they
were disagreeing and you know how much
they liked each other and like they had
quite a few disagreements these married
couples and they're kind of liking for
each other over that first year like
kind of went downhill qu like not
dramatically but you know at the end of
the first year they did not like each
other as much as when they first got
married um which I think is quite you
know relatable um but then at the end of
this first year they got people to do
this self-distancing exercise and what
they found was that those participants
they their relationship satisfaction was
stable like they still had these kind of
disagreements but they resolved them a
lot more easily whereas people who
hadn't been taught their intervention um
they just continued on that downward
trajectory so actually that one small
psycholog iCal intervention I think
could save like a lot of marriages just
take people through the self-distancing
thing again just so that they've got it
as uh easy
takeaway so essentially it's like you
know like even In the Heat of the
argument but definitely like afterwards
when you you know you're both kind of
thinking about what's just been said
it's to try to look at at the situation
from some uh some New Perspective so
rather than just thinking about how you
feel like in the present moment it could
be imagining that you're looking back on
that situation in 10 years time when
like you know enough time has passed
that you can be a bit more objective
about what's just occurred so just you
know literally just thinking like how
will I feel about this in like
2034 um or just imagining that you're
like an objective Observer so just like
thinking you know what would this kind
of neutral party think about this
disagreement my arguments like his or
her arguments like what would they how
would they appraise this and you know
what importance would they lend to all
of this and you know it really works
like people really do just like take
that kind of step back or step you know
into the future and recognize that
actually you know it helps them to just
recognize what's important and what
isn't essentially so doesn't mean that
like you're just instantly going to
forgive the other person but it means
you can be more constructive in what you
say you're not going to be so petty to
kind of you're not going to resort to
kind of those knee-jerk insults that you
might do if you're still really immersed
purely immersed in the the feelings of
the fight itself yeah your 13th law in
the book is something that I landed on
after we probably did maybe between 300
and 500 life hacks on this podcast over
the space of 6 and a half years and it
was a huge series and it was how to make
a good toasted sandwich or this new
protein powder we'd found or a great
meditation app or some new time blocking
technique or whatever you everything
that we wanted and um the number one
hack that I had is basically the same as
your 13th law which is text your friends
when you're thinking about them so you
know a lot of the time you'll just be
going about your day and some memory
will pop up or you'll wonder I wonder
what such and such a person is doing and
you know this person that has no idea
that you're in their thoughts arises you
think something nice about them and it
goes away and maybe in some karmic way
they do end up benefiting from it uh but
I've just taken to using that as a
trigger to immediately text that person
and honestly one of the most like simpy
texts ever if you can't think of
something cool but hey man just thinking
of you hope everything's well uh like
like that's a or singing your praises
you know talking about the over dinner
say I really love that he's got this new
song out or did you see that thing that
he did or he just got married or he's
got a kid I'm really happy for him or
whatever it might be and um it's so good
it makes me feel so good to do that and
uh yeah text your friends when you think
about them is just out of 500 life hacks
it's my favorite one yeah me too I mean
and I think it's like again it's like
this kind of liking Gap phenomena and
it's like all of these um different
psychological barriers that we've spoken
about is that people tend to be quite
resistant from doing that because they
are kind of worried that it's going to
be really awkward and the other person
like especially you know you haven't
seen someone for a while it's difficult
to know exactly what to say so you just
avoid saying anything at all and you let
the kind of friendship like fizzle out
even further um but the research shows
you know when you send those messages
like people genuinely really appreciate
it like they're going to enjoy receiving
that message a lot more than you assume
they're going to
and you're going to feel a lot better
like you said than you might have
assumed that you do like you know
friendships change all the time but
actually just keeping people in your
thoughts and in your life like that's
one of the best things we can do to
craft that um social connection that We
crave is there a favorite study from the
book that we haven't spoken about yet
that you
found yeah we've covered uh such a lot
um
yes I guess one thing that I do kind of
love and it's just such a like bizarre
but amazing study um
so basically like what the research
shows is that like for any the
foundation of social connection is
um this thing called shared reality and
so like we know that like there's um
this phenomenon called uh homophilia or
homophily and we're kind of like people
who are similar to ourselves the similar
music taste similar you know same
religion um same like kind of worldview
on politics um you know people who speak
the same language or dialect came from
the same place like that those things
are important but what really connects
people and makes you like actually want
to be best friends with someone rather
than just kind of vaguely know them as
an acquaintance is knowing that they
have the same um inner kind of
experience of the world so you know do
they find the same things funny do they
laugh at the same time do they get kind
of the same chills at the same time in
the same song lot all of these are
intense um visceral reactions to the
world
um and so there are psychological
studies that kind of just try to Prime
that and they're really dumb kind of
imagine if questions like um if Jennifer
Aniston was like a household object
would she be like a screwdriver a
cocktail shaker or or like a pencil case
and like the the answers are like pretty
much meaningless but if you tell someone
that they both chose like um toothpick
for Jennifer Aniston like they sense
that they have this kind of shared inner
world and that makes them like that
other person a lot more and I just love
that that actually there are these tiny
little Clues um that we're experiencing
all the time that are just helping us to
bond it's bizarre really works like I
mean um and obviously that is such an
artificial kind of experiment like I'm
not saying that we should all play these
kind of imagine if questions to like
connect to strangers but I think it
shows how actually how much of our kind
of connection and and like clicking with
someone can really depend not just on
like those kind of um big similarities
in your like background education all of
that but like you know it's just those
kind of uh immediate um
impulsive uh responses to the world
around us and there's actually then like
a bunch of um neuroscientific research
that shows that there's a literal truth
in the kind of feeling that someone is
on the same wavelength as you and you
know like these researchers in the US
got like a bunch of like a class of
students to watch like a series of
YouTube videos some of which were like
you know music video comedy documentary
whatever and scan their brains as they
were doing so and they found that just
from the similarities in the brain
activity as people responded to those
videos they could predict who was
friends with who and it was really
because they had this uh very similar
streams of Consciousness like their
interpretation framework is similar to
someone else this isn't necessarily
happening between the people it's that
they are similar kinds of people so when
they get a shared stimulus person a C
and F all move in the same way well why
well it's because they've conditioned
themselves and quite likely if you're
going to observe the YouTube video in
that way from all of the kids in the
schoolyard you're probably going to get
on with the ones that think like you and
talk like you and have the same sort of
views as you yeah yeah you click exactly
and so you know it's like uh I think
like you know sometimes again because
we're so reserved we can avoid allowing
people to kind of see inside our stream
of Consciousness so if you're like too
uh cautious about revealing like what
you think or feel like there's just no
way of constructing that shared reality
like no the other person just doesn't
know if you're thinking in the same way
as them or not and so I think that's why
things like self-disclosure are so
powerful because you're just you're
offering many more opportunities for you
to recognize like in what way do your
kind of views of reality
coincide hell yeah David Robson ladies
and gentlemen David I love your work I
love the fact that you're digging into
all of these fascinating psychological
studies uh James Smith shamelessly
repurposed a bunch in his book and then
I've been using them on my live tour so
I very much appreciate that I've been
subscribed to psych.org psych.org for
ever since we last spoke uh where should
people go they want to keep up to date
with all of the things that you're doing
get the new book
Etc yeah so there's my website um www.
davidson. um you can kind of pre-order
my book or order it um uh anywhere where
you'd get your normal books like Amazon
you know Bookshop or whatever wherever
you go um but I do have like links on my
uh web page as well um I'm on Twitter or
X at Dore aore Robson uh my Instagram
which I'm just kind of trying to build
up is David a Robson so yeah you know I
love hearing feedback I love having
questions so get in touch I'm looking
forward to seeing what you do next mate
thanks if you enjoyed that episode you
will love a selection of the best clips
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