Video summary
The third webinar in the "PCF11 plus beyond" series, hosted by the Commonwealth of Learning, explored how lifelong learning can drive skills development through a focus on generative AI, digitalization, quality assurance, and assessment within Technical and Vocational Education and Training (TVET). Research presented from Jamaica, Kenya, and the Asia-Pacific region highlighted the critical need to address infrastructure gaps and policy barriers that currently hinder the accreditation of online programs. In Jamaica, studies revealed that while most students prefer face-to-face interaction due to distractions like social media and poor connectivity at home, they still value synchronous learning for instructor engagement. Similarly, in Kenya, unreliable internet, lack of backup power, and insufficient technical support were identified as major obstacles preventing institutions from gaining accreditation, necessitating a comprehensive roadmap involving technology audits, policy simplification, and sustained investment to bridge these digital divides.
To overcome these challenges, the session showcased innovative blended learning strategies that transform educators from simple content creators into skilled curators and pedagogical evaluators. A significant initiative involved training over 60 practitioners across eleven countries, ranging from Nigeria to Samoa, to master generative AI tools for course development. By utilizing a "human in the loop" approach, these trainers successfully reduced course creation time by thirty to forty percent while generating hyperrealistic, localized scenarios that do not require expensive physical lab setups. This method allowed educators to design high-quality assessments and practical demonstrations for diverse fields such as automotive repair, electrical work, and solar installation, effectively addressing the instructional misalignment between asynchronous delivery and the need for hands-on experience without replacing human oversight with artificial intelligence.
The outcomes of these collaborative efforts extended beyond time savings to include the creation of robust e-portfolios and a draft guidebook on integrating generative AI into TVET, which is currently under peer review for publication. The project emphasized the importance of capacity building for teachers, the provision of simple accessible platforms, and the establishment of safe AI sandboxes to ensure that digital tools enhance rather than complicate the learning process. By fostering partnerships with vendors and implementing learner support services that include pastoral care, the initiative aims to create an inclusive environment where practical skills can be effectively taught even in resource-constrained settings. Ultimately, these efforts validate blended learning policies and strategies for national implementation, proving that with the right infrastructure and human-centric design, technology can significantly expand access to quality vocational education while maintaining high standards of authenticity and engagement.
Read the full video transcript
Hello everyone. Good morning, good
afternoon, good evening wherever you are
joining us from. A warm greetings from
the Commonwealth of Learning and welcome
to the PCF11 plus beyond the forum
webinar series. In September 2025, the
Commonwealth of Learning successfully
hosted and convened the 11th Pan
Commonwealth Forum on open learning in
Gabberon, Botswana. Building on uh the
rich dialogue and scholarship of that
particular forum, this webinar series
extends the conversation behind beyond
the conference, creating space for
ongoing exchange, reflection and
collaboration. PCF11 plus brings
together selected papers aligned with
the forum's themes and others uh and
offers a platform for uh authors
particularly those who are not able to
join us in person in Gabberon to share
their insights with global audience. The
series amplifies diverse voices and
perspectives on transforming education
and training through openness,
innovation and inclusion. following our
first webinar in November 2025 on
changing mindsets for inclusive open
education and our second uh webinar in
January 2026 on gender technology and
innovation in open education. We are
delighted to welcome you to this third
webinar in the series together with Dr.
Shantel, we are pleased to host you
today uh in this particular session
under the sub theme skills development
for lifelong learning and here we are
focusing on research papers submitted
under the sub theme three of uh the
forum uh featuring work by uh skills
development experts from across uh the
commonwealth in Jamaica uh Malaysia and
Kenya. Today's webinar explores critical
issues at the intersection of generative
AI, digitalization, quality and
assessment in technical and vocational
education and training. We look forward
to an engaging exchange of ideas that
will inform practice policy and future
research. Once again uh on behalf of uh
myself uh Dr. Shantal Mo and uh the
commonwealth of learning fraterity. We
thank you very much for being part of
this uh continuing conversation. I now
kindly invite my colleague uh Dr.
Shantel to take us through the next
session. Kendley.
>> Hey, thank you so very much, Robert. And
it's really a pleasure on behalf of the
Commonwealth of Learning to welcome you
all to this webinar, the third in the
series, and we know that you're going to
have an amazing time engaging with the
presentations from our participants.
Just want to recognize the support of
the group from the Commonwealth of
Learning who makes this webinar
possible. want to acknowledge the
director of education Dr. Tony Maize,
the director of skills, Dr. Jotsna um
Joyce Naja, as well as the program
assistant, Miss Yanni Chin. And so we
just want to thank you so very much for
your support. Today's webinar indeed is
about um open pathways, flexible
futures, skills development through
lifelong learning. And so we just want
to just before we introduce you to the
speakers to note that we are going to be
using this format. Um following our
remarks each of the speakers will
present for roughly 10 to 12 minutes and
immediately after each speaker's
presentation we will open the floor for
questions and answers. And if you have
questions during the presentation,
please feel free to drop them in the
chat and we will certainly take each of
those questions as soon as the presenter
wraps up. Um after the presentations, we
are going to have a moment when we um do
a recap and a reflection around the
three presentations synthesizing and
responding to how it goes. So that's the
format that we will be taking. And so
now I want to take this moment to
introduce you to each of the speakers.
Our first speaker this morning is Dr.
Marc Amande. Um she certainly is the
senior director at the heart national
training agency in Jamaica. She oversees
the development of labor marketdriven
programs and advances blended learning
at the heart trust institution. She has
been responsible for organizing
leadership programs for TVAT principles
and teachers and she has served as the
UNESCO Univa cluster coordinator for the
Caribbean. And of course, we know that
she's actively involved in presentations
and seminars and conferences on
effective learning in TVET because of
her leading role in the area. We have
our second presenter
um Joseph Aroma Arena Mari
who is an education technical solutions
expert at the Kenya school of TVET
specializing in open distance and
e-learning data governance and applied
data science and he has led
multistakeholder initiatives in TVET
systems including policy development
quality assurance me and in e-learning
and digital learning platforms. For
Joseph, his work focuses on
strengthening institutional capacity and
translating policy into practice
technology enabled solutions for
scalable highquality education delivery
across diverse public contexts.
And our third speaker for the this
webinar is Jonathan Kival.
Um Jonathan JSK as he says he can be
called is a seasoned digital learning
expert and leader in higher education
administration with over 20 years of
experience and as program manager at
Asia-Pacific University's digital
learning hub. He leads educational
technology implementations that
transform teaching and learning. And so
through his curriculum design workshops
and hand on hands-on training he builds
the capacity of educators to leverage
technology around AI so as to enrich
students engagement in teaching and
learning. Jonathan currently is a
candidate in PhD studies researching the
future of digital learning. So at this
moment without any further ado we are
going to intro in um allow our first
presenter to go ahead and to share her
presentation. So Dr. Marcia Ro Monday
over to you. Thank you.
Thank you so much Dr. Shantel. I want to
say a pleasant good morning to everyone
from Jamaica. It's a nice sunny morning
here. Thanks for this opportunity to
just share with you as you're doing
something that's in of interest to all
of us blended learning. Um so what is
driving my interest? It's my own
experience as a lecturer and instructor
delivering blended learning programs.
I'm also as was said leading the
flexible online portfolio. It is a part
of my job and we try to find ways every
day of how we can do it better. How can
we build the capacity of our
instructors, our teachers and how can we
really engage our trainees, our
students? We also I also wanted to hear
the voices of our students. Many times
we read about blended learning and we
hear about it but it is not from the
students perspective. So I've started
there with a a a definition of blended
learning. I will not go through it. I'm
cognizant that I only have 10 minutes.
But it's really about
customizing pace, place, and mode of
learning. We also have a policy here
where I work on flexible learning. And
I'm sure you know what that is. It's
really a combination of active engaged
learning online with active engagement
offline. Finding different ways to reach
our traineees or students. So it's
really about flexibility
and it's about synchronous and
asynchronous learning where in in in the
asynchronous the students they go at
their own pace. the synchronous we
actually engage the instructor or the
lecturer live. These are some of the
platforms that we use when we talk about
online learning. We have the zoom, we
have Google classroom, school logic,
cisco netcad,
socratic the mood of course which is
what we are currently using now. We also
use Microsoft Teams, Cisco, WebEx and we
have an internal model but we also have
an external one. So this study was done
last year and it was guided by really to
get the perspectives from our learners
about their attitudes to online
learning. How do they generally feel
about it? um are they do they think
they're learning effectively and what
are some recommendations
for how we can strengthen engagement and
we looked at 83 TV students they are all
doing TVET related courses they were
from five institutions
ranging from ages 70 to 60 both males
and females we had 60% males and 40%
females. And they were involved in a
variety of technical and vocational
programs. And these are just some of the
programs that we offer here at the heart
and SDA Trust. um system administration,
data operations,
housekeeping,
commercial food preparations,
general accounting, electrical
installation,
general construction, network support.
And you all know the benefits of online
learning and what the literature is
saying about that. And very importantly
to us is the importance of inclusion.
trying to reach those in the rural
areas, trying to reach those who are
working and find it difficult to
navigate traffic, especially in
Kingston, to get to classes, and also
meeting those with special education
needs.
We last um last month we had what was
known as a flexible learning week where
we did a number of activities to get by
in and to promote flexible learning at
our institutions. And this is just one
of the flyers that we sent out. And the
part of the engagement when we talk
about flexible learning is the social
presence, the presence of the
instructors. And we also talk about the
importance of cognitive presence and a
teaching present in order to promote
engagement. The areas of engagement as
we look at flexible learning, it's the
engagement with the course, engagement
with peers, engagement with instructors,
with the entire program, with the
community, and of course the efficacy of
the technology. So as it relates to this
study, it was a mixed methods approach.
Both quantitative and qualitative
approaches were used. The quantitative
was an online survey just eliciting
general feedback. And then we had a
focus group with those who um said they
will participate in the focus group
session. And that was to delve deeper in
the responses coming out of the survey.
And we asked what mode of learning do
you prefer? And 86%
said we prefer face to face. 13% said we
we like online.
And these are some responses from
students. Nila is saying I learn online
but I prefer face to face. I get a good
understanding. Joan said, "I prefer face
to face. I'm a visual learner and I feel
connected with my teacher." Jane said,
"However, I like online. It gives me
flexibility.
I'm able to work and study and I'm able
to do so in my own time at 2:00 and
3:00. So, in the morning." So when these
responses show that they really prefer
face-to-face learning and but however
there is the recognition that online
learning is a current feature of our
educational landscape.
Now we asked them about synchronous and
asynchronous learning and 82% said they
prefer synchronous learning where they
can engage with their instructors.
So this focus on synchronous learning
seems to support their preference for
online learning because it provides them
with an opportunity they said to engage
with their teacher and their
facilitator. And I think that this is
supports the focus on the social aspect
and strengthening that in the online
environment. It is said and I got a a a
citation there that there's a positive
relationship between social presence and
how individuals behave and interact in
an online learning environment.
Then another question was asked, do you
learn effectively in an online
environment? They said, I get distracted
by by social media and surfing the
internet when I am in an online class.
And we had 35%
who said yes I do get distracted while
27%
disagreed and 36% of them were neutral.
These are some of the ways they said
that we engage when we are in the online
environment. We type in the chat. We
have discussion with other students. We
have discussions with our teachers. We
get involved in group projects. We have
polls. We have quizzes. We watch videos.
We do um group work, gamification.
And we have one and one discussions.
Now we also see that demonstrations
figure very much so. 52.6% 6% said that
in an online environment we are also
involved in demonstrations which shows
that this can support this methodology
in TVET because in TVET we do a lot of
um demonstrations. So it is possible to
be involved in demonstrations when
online.
This is what one student had to say
about online engagement.
I had a challenge where computer class
was concerned. I am a person who learns
by doing things and computer is not
something she said that's designed for
online learning even if it's online. The
theory section should be online but the
facetoface should be for practicals.
Also, the lack of communication and
empathy from the instructor made me feel
like I wasn't worth the effort and I was
basically to go out and learn on my own.
So, this can be an experience which is
not positive that can take place in an
online environment.
Some of the challenges that affect
engagement
are like poor Wi-Fi connection. Many of
them also have an environment that's not
very suitable for learning at home.
There are times when there are power
outages and a myriad of other
distractions. Some said they get
involved with um taking care of the
children. So they do have challenges
that cause them to be distracted. We
also did another survey and this was
among students and instructors and we
looked at 4,52
students where they talked about the
workload in an online environment. They
believed that the online course workload
appeared to be more than that of the
face-to-face
and 60% of them agreed with the
statement that it is f it's more and 31%
strongly disagreed 9% were neutral when
it came on to that. So their perspective
says being a firsttime user and not
being computer literate was my
challenge.
So make it easy for me. For example, for
persons like me who are beginners, put
an introduction
so on how to navigate the platform, how
to go around so that I can find my way
around smoothly. Another said, "My
preference in online. However, this
module was done blended. My belief is
that fully online would help me achieve
more by reducing my commute." And I said
that earlier. And another said about
online, "Yes, I would recommend this
method of learning to other learners
because it's convenience, it's
information, it's accessible, and I find
it easier to complete assignments." So
we can see where the perspectives vary
but among that is that they still
believe that at the online environment
is an environment where they can
successfully learn at their own pace and
in their own time.
So we went ahead and asked what are some
recommendations for how this engagement
can be strengthened and this is from the
point of view of the learners. They are
saying you we need to utilize a platform
that is simple, accessible, easy to
navigate. The teacher needs to develop a
bond with the students online. even
though you may have students with
different personalities and different
styles of learning. Another said the
lessons should be more interactive so
nobody feels left out. They also
mentioned artificial intelligence and
guiding them with a list of prompts,
organizing notes and videos in groups,
using games to get them excited. They
mentioned the need for improving
internet connection. So the conclusion
is that we really need to have some
capacity building exercise for our
teachers and instructors so that they
can effectively engage our students in
an online environment.
Thank you very much.
Over to you Dr. more.
>> Thank you so very much um Dr. Ro Amande
and at this time we really want to
engage some more with your presentation.
So the floor is open for questions from
the from the general audience. You can
please go ahead post your questions in
the chat or if you would prefer you can
raise your hand and we will enable so
that you can you know speak your
question.
And in the interim, just looking at the
chat, we see that um um Tony has
proposed an area for consideration
saying that even in full-time
face-to-face courses, we expect a lot of
self-study in preparation and also for
assessment. And therefore in the blended
environment the courses need to be so
structured carefully in fact so that we
can make the best use of both um aspects
of face to face and online. All right so
thanks for that um in
>> thank you.
>> All right Howard Howard hand um I see
Howard's hand. So Howard go right ahead
and note your comment or question.
>> Morning. Good morning. uh pleasure for
being here. Thank you very much uh Dr.
Mund for the sort of comprehensive
presentation and the research. I am
really impressed with the um future of
our education in TVET. However, I have a
question. I'm trying to remember if I if
I probably overlook or underlook um the
aspect of assessments
um online for practical
students in practical situation. For
example, let's say we're doing um
commercial food preparation. Is there
any information you gather out of this
study that um would guide us to provide
online assessment practically for like a
food prep? Um let me give you a scenario
like in COVID when nobody could have
come out and we were doing the program
could we do a is there any information
that came out for an assessment to be
done while they are doing practically
they are being assessed online
that's that's the question I don't know
>> okay Dr. Harvey, we did not ask that
specific question in the study but it
but videos came out as one way in which
we can engage the students and so
practical assessments can be done
through videos. They can you know video
themselves doing the practical
assessment and then they can upload it
to a particular space. I think we also
use simulators a lot and they're asking
for these tools to be integrated in the
online environment. So the simulators
could also assess assist and the
students themselves talked about AI and
AI is being integrated in assessment. So
we need to um have sessions for the
facilitator to show how AI can be
integrated in the assessments to give
realtime um feedback.
>> Thank you. Thank you very much. Thank
you very much.
>> Okay, there's another comment uh in the
session uh maybe in the chat section. uh
uh what was the distribution of the
trainees by status among those who
preferred face toface versus blended
learning that is a question from Carlton
Wellington Dr. Secondly,
>> cartoon 86%
said they prefer face to face.
86%
preferred face toface uh um learning in
a face-to-face environment.
The remainder said they prefer online.
>> Okay. Thank you. There's another
question from uh Ambrose Moduri. for
technical training in our activates uh
online platform struggle to replicate
workshops and field-based learning with
simulation and videos not fully
substituting a real world practice with
tools and equipment
uh think uh how can uh we bypass this
challenge Dr.
I think we should embrace a blended
learning approach when it comes on to
TVET. So we do the theoretical courses
online most of them do the ones that can
be done and we arrange to meet them face
to face for the demonstrations
it it and the and the practicals. It
doesn't mean however that the online
environment cannot facilitate the
practical sessions. Yes, the the videos
may not um be the same but they if they
are so organized they can be effective.
>> Okay. Uh because of time maybe uh we can
sum it up and maybe I can say a word or
two based on the presentation as we
welcome the next presenter. Uh so thank
you very much for the presentation and
uh uh the common of learning we
conducted a research study in 2021 on uh
uh blended learning and uh the findings
of that particular research uh enabled
us to uh come up with two documents. One
was the competency standards for blended
TVET and a skill set for a blended TVET
trainer and uh based on it we've been
able to support uh capacity and
capability building of TV practitioners
across the commonwealth using a program
we Christian uh blended delivery of uh
blended blended delivery of TVET and uh
one of the aspects that uh comes to mind
is the approach that can be used where
cognitive aspects can be online and the
practical aspects can be covered uh at
the workshops and the laboratories. We
also look at a scenario where we have uh
maybe uh text uh we have audio video, we
have simulations, then uh online
simulations and then simulators at the
workshops and laboratories. Then you go
to the actual uh workshops and this uh
ideally reduces uh the cost of the
training programs. Uh enhances uh
interactivity that you aptly talked
about and also engagement and ultimately
uh the quality of learning outcomes are
relevant and those uh that industry
urgently maybe are nicely desire for. In
terms of the last question by uh Howard
Harvey, I noted you talked about
simulations uh virtual labs uh is also a
key aspect uh that we've been able to
support our partners with and uh also
the use of e portfolios where one can be
able to uh have their reflections and
artifacts that can be used during uh
competency based assessments. uh you
also talked about AI and uh something
that uh comes to mind is that uh the
future of work is about uh
collaborations and is about uh how do we
use AI to as a tool and also as a
companion in our learning processes. So
it's important that we reflect on how
machine learning, how robotics and
generative AI can be harnessed with
human intelligence to come up with what
we call collective intelligence. And uh
in terms of assessments, this is uh I
think the way forward. How do we assess
cons collective intelligence and not
only human intelligence because that is
how the world of work is going to be. So
thank you very much. Uh back to uh Dr.
Shantel kindly for the next presenter.
Thank you so very much. Um I see that
Carlton your hand is up. However,
Carlton will just um ask you to speak at
the end when we do our reflections so
that we can move on to the second
speaker this morning. Thank you so much.
All right. So I now welcome our second
speaker um Mr. Joseph Orina McCori to go
ahead share his slides and take away the
presentation for us. Thanks Joseph.
Thank you. Uh good morning, good
afternoon, good evening everyone. Thank
you for joining this session so that uh
we can
look at practical solutions uh from the
PCF11
conference that happened last year. Now
last year we conducted uh research on
barriers to accredititation of online
learning programs in Kenyan TV
institution. So this study was done by
Joseph Arena Makuri from the Kenya
school of TVET and Dr. Ed Turno, the
chief executive officer, Pña School of
TET. And um in the study, we looked at
uh the context and the current state. We
looked at the various barriers uh to
accreditation
and u we got some findings that we're
going to see in this presentation.
Uh in in summary, we
we say that Kenya's civate institutions
face a significant barriers to
accrediting online and distance
e-learning programs with uh only one
institution currently holding official
accredititation out of over 2,000
registered in initutions.
Um the target audience for this study
was TET institutional principles and
academic directors uh TVET governance
committees and boards national and
county government TV coordinators and
TVA as the um regulatory authority. So
what was the research foundation? Um
from the 190 TVET staff who responded to
our survey, we
picked up on infrastructure deficits,
technical support shortages, uh digital
skills and training gaps, learning
platform gaps, and policy issues. And uh
we have come up with a a policy brief
and that is what we are presenting today
on this webinar series uh because it is
dubbed on the practical
bit after research. How do we convert
the findings to practical actions? So
this policy brief distills practical
strategies for Tivet principles to
operationalize
requirements and guidelines of 2023
within the institutional contexts
and um
the suggestions are of international
alignments UNESCO
open learning standards commonwealth of
learning frameworks and IETA
requirements. Now we look at uh the
context
that is the OD challenge in the Kenyan
TV and and like we have mentioned we
have over 2,000
TV institutions in Kenya and only one is
um was accredited by the time we were
doing the research.
Um so what is uh the implementation gap
uh that was discovered is that uh we
have infrastructure constraints.
We have unclear budget allocations and
we have insufficient uh technical
support. And why then are we doing a
brief is because we want to respond to
the gap by offering concrete stepwise
guidance grounded in international best
practices
uh Kenya regulatory requirements
evidencebased institutional and
readiness factors and uh maybe to
explain further is to say that as much
as this one is a Kenyan scenario.
From our desk review of various
researches across the continent, we
realize that uh
most of the African countries are
struggling with the same challenges as
as as Kenya. So what are the five
critical barriers to accreditation?
So
from u the research findings we found
that 51% of institutions they reported
partial and unreliable internet only 49%
are fully stable connectivity required
for synchronous online teaching
outages interrupted uh learning delivery
and in rural areas. Number two was on
learning platforms whereby 41% of
institutions lack access to a learning
management system uh which is mandatory
for teta accredititation.
Then uh number three is technical
support shortages. Most institutions
were reported uh uh uh insufficient
dedicated technical support during
online classes leaving both uh trainers
and learners without troubleshooting
assistance. Then number four I chose on
policy clarity issues. So while 72% of
staff were aware of TEATA
accredititation guidelines, many
reported that policies lacked usable
implementation guidance, worked examples
or simple checklists. Then finally uh
number five is digital skills and
training gaps. Although 79% had received
audit training, 21%
had not. Moreover, training was often
theoretical rather than practical,
limiting confidence in platform I use.
So, regionally, these barriers are not
quite unique to Kenya. They align with
documented challenges across subsaharan
Africa and other uh low resource uh
settings.
So, so what then can we do? Um,
as the people affected by these
barriers, number one, we have to have a
strategy on infrastructure and
technology.
We have to look at human capital and
digital skills. We have to
focus on policy clarification and
institutional alignment. And we have to
also check on learner support and
instructional design in uh
infrastructure and technology. Um we
have to look for practical solutions on
internet connectivity
uh backup power systems uh like solar
everybody's going greening. So uh we
also look at a common learning
management system maybe a national
learning management system and also uh
create vendor partnerships in human
capacity and digital skills.
We have to build trainer and staff
competence in order pedagogy and
platform management.
So we realize that uh we have several
partners. The common of learning is
doing quite a lot in terms of capacity
development of um its partners and this
will
indeed
help uh countries um implement audit.
Then uh we have policy clarifications
and institutional alignments.
We suggest that TETA translates the
ordered requirements into institution
specific operational policy. They can
come up with a simplified guide on how
to implement each of the requirements.
Instead of having a standard that is
written in a technical language, they
can be able to create a policy
operational policy document which will
be easily understood by the TV
institutions. Then uh we said pillar
number four we do learner support and
instructional design and uh we realized
that uh having all the infrastructure
having all the human capacity and
digital skills and uh complying with the
policy requirements is not enough. you
you saw from the previous uh research
findings that uh some of the students
dropped out of school because they were
not given uh pedagogical support from
the facilitators. So they felt that they
are not valued and that's why learner
support and instructional design is very
important in breaking the barriers.
So for pillar one and two um the
suggestions
are clear. We say that we need to
conduct uh tech audit.
We need to secure some budget for
critical infrastructure.
Then we need to establish fender
partnerships so that we can uh make it
possible to provide hardware and
software for learning. Uh we need to
create a sustainability plan. So we need
to as after acquiring all that we need
to have a plan on how we are going to be
sustainable. Should we charge some fees?
Should we um engage partners on a long
term? Uh so these are things that we
need to consider. Then uh
number two is on human capacity and
digital skills. We are saying that uh
institutions need to hire or designate
an ODLE coordinator and most of our
institutions in Kenya are implementing
this. They they have designated an Odel
coordinator then uh they should be able
to establish a trainer development
pathway.
So they should uh plan for a course for
its trainers so that we are able to
capacity build our facilitators. Then uh
we should also invest in technical
support infrastructure.
So things like uh help desk, things like
uh a 24-hour
uh desk phone that could not be very
expensive and the facilitators will be
available to help the students. Then u
they should consider creating incentives
for continuous learning like gaining
CPDs for registration of the
facilitators uh who are teaching within
the institutions. on pillar three and
pillar four policy and learner support.
You're saying that uh
should develop an institutional model
policy at least a template a fivepage
document that clarifies on program a
transition timeline learner support
mechanisms roles and responsibilities
uh monitoring and evaluation quality
assurance processes assessment methods
and budget and resource allocation.
So and that we should also align with
the TEA standards not just accreditation
standard they also have a content
development standard assessment standard
and all that so that we are able to
align with the regulator then uh we
should also be able to engage
stakeholders in co-creation. So we can
consider the concept of for creation
like uh we can be able to create a
course the facilitators can create a
course and once we generate income we
can be able to share uh the income from
uh the courses that we offer out there
then uh we should simplify uh
dissemination of policy.
Um
yes and uh then pillar number four on
learner support and instructional design
we are suggesting that we should
establish learner support services at
the academic staff level at the
technical staff staff level and the
pastoral support and uh pastoral support
is whereby we are able to do regular
checkings check mental health awareness
inclusion of learners with disability
and also provide accessibility resources
like screen uh reader uh video captions
alternative assessment formats. We also
suggest that we design competence
aligned courses also pilot and iterate.
So potting will be able to um help us
check on the inconsistencies of our
implementation of blended learning and
then we adjust and pilot again until we
get it right. Then again we are
suggesting that we should leverage on
open educational resources uh so that we
can be able to get good quality
instructional design materials for the
various courses. Now uh because um
financial support was one of the major
issues we proposed an a 18month
implementation road map for institutions
so that uh by the 18th month we can be
able to have institutions accredited. So
the institutions are willing to offer
e-learning and but now accreditation is
a challenge and uh that's why we are
proposing an implementation road map
that um will help them take a journey
that they will follow up to the end and
have a solid um or a proper
implementation of that leads to
accreditation. So we are saying that in
the first three months we should do
diagnostics and planning. Uh here we
will do technology audit uh gap
analysis, budget development
and um we recruit the coordinator then
we have suggested the responsibility.
Then number two we develop
policies
kindly request that you try to summarize
because of time kindly. Thank you.
>> Okay. Okay. Then we are saying that uh
um we have policy uh development,
infrastructure development for 3 to 9,
trainer capacity development up to 12
months and then we pilot programs and
then uh refine uh the quality refinement
and quality assurance and then we
perform accreditation in the 18th month.
Um so the budget considerations we have
given there what each institution will
require. Of course we are going to share
this presentation so that we can uh read
from uh from there. Then u finally
uh we have
identified pitfalls that we need to
avoid.
So the first one is technology first
thinking. Uh so we are saying you look
at um the end user before the technology
trainer as a one-off event. So we should
think of continuous professional
development for e-learning. Then number
three neglecting learner support we
should avoid that then underestimating
costs. We should do proper costing and
then um submitting too early also
isolating the order initiative. We
should avoid all that. Then uh in
conclusion we are saying accrediting
online and distance e-learning programs
is achievable for motivated
instructional leaders committed to
sustained investment in infrastructure,
human capacity, clear policy and learner
support. So thank you very much and uh
back to you.
>> Okay, thank you so much Joseph for your
presentation. We now open the floor for
comments, questions.
We see a comment in the chat from Tony
that it responds to your presentation
really resonates well um because with
with him in terms of his experience
before joining call and he says that in
South Africa ODL provision requires
meeting all the same requirements as for
face toface but also additional evidence
of capacity to devel to deliver
centralized support and assessment as
well as copies of students learning
materials. All right. So all of that had
to happen in order for accreditation.
There is another comment from Ambrose
saying you know great insights and that
in Kenya's TVET there is need to have a
contextualized framework in place to
operationalize ODL and beef up
infrastructure through use of
sustainable approaches and Samuel says
that um as a question can TV come up
with a common LMS platform for all TV
institutions in Kenya so your response
Joseph to those comments and question
>> indeed um we say that uh in technology
it's how you adapt it is not it will not
come to give you solutions so we have to
first change our mindset then we can be
able to adapt to technology there are
those people for example in artificial
intelligence I think that artificial
intelligence is coming to take up jobs.
It is coming to disrupt implementations.
But uh there are others who say that AI
is making us more efficient. So my
comment is that we need to adapt
technology uh instead of thinking that
technology is going to solve the
solutions itself.
>> Okay. Thank you. And one more question
from John regarding the input of
government in helping to address the
resource gap in ODL in Kenya. Yeah.
>> Yeah. So for the Kenyan government uh
really especially in the TV sector the
government has put a lot of support
especially maybe at the Kenya school of
TVET it has established
a data center to cost most of the TVET
institutions and uh regularly it is
doing capacity development and that's
why there is a national center for TVET
and Uh on top of that there was a
presidential working party report in
2022 that uh suggested that the there
should be a national open TV system and
you can see all those initiatives
supporting open learning in TET.
>> Okay. Thanks. And so we have one more
question from David or comment. So David
we allow you now to just quickly raise
your question or comment.
Go ahead, David.
Just unmute and go ahead.
All right. So, having a little
challenge, it seems. So, um I would want
to just have one comment or suggestion,
Joseph, around the one TV institution
that already has institutional um
accredititation approval. I'm wondering
how can that institution be used as a
case and model um to even guide the
other 2,000 or 1,999
you know to move towards accreditation.
Um just wondered if you thought about
using them especially as Robert talked
about the future of skills and work is
about collaboration.
Maybe what I can say is that
>> maybe Joseph before you come in I wanted
to clarify something on uh this study
was conducted last year I think before
PCF11. Uh so far uh the TV regulatory
body has accredited around four of them
and uh they uh currently uh going on
with uh plans to accredit uh all the
national poly technical and uh also four
special needs TV institutions. So over
the next one year that has been the
target. So please proceed Joseph.
>> Yeah. So I just wanted to just reiterate
on what you have said because the the
first quarter of this year we were doing
training and supporting the national
poly techchnic through a call initiative
and teta on accreditation of these
institutions. So we expect that by the
end of the year we have 34 accredited.
>> Hey thank you so much Joseph for
responding. Um Robert over to you to
offer insights as we wrap up this
presentation section. Yeah.
>> Okay. Thank you very much. So uh maybe
Commonwealth of Learning has been
supporting an initiative aimed at uh
enhancing the quality and standards of
uh blended TV across the Commonwealth
and uh in Africa because that's where
this is uh contextualized. Kenya's uh
commonwealth of learning has been
supporting uh the national board for
technical education and training in
Nigeria and uh TV regulatory body in
Zambia and also the TV regulatory body
in Kenya to put in mechanisms and
frameworks to enhance quality and uh uh
standards and uh accredititation tools
were developed and they are being
implemented and we are glad that uh this
paper actually uh tries to address
issues of collaborative practice and the
recommendations are very much in uh uh
uh they're in line with uh our thinking
and we are glad that uh other
practitioners across the commonwealth
will also think of adopting the same and
uh I also wanted to uh think about uh
the uh one of the recommendations he
talked about having an accreditation
course or uh a policy document and I
think uh the TV regulatory body is
already working on that and uh it should
be ready by the end of uh June. Thank
you very much Shantel.
>> Hey, thank you Robert and um really
interesting presentation from Joseph as
being um you know commented on in the
chat. There are around two questions or
comments [clears throat]
Joseph for you to just respond to in the
chat and if there's time at the end you
can speak to them. All right. So we now
invite our third presenter for the
morning or afternoon, evening, night,
whatever the case is to do his
presentation. So over to you Jonath
Jonathan JSK.
>> Thank you.
>> Okay. Uh good day to everyone. I think
it's a blessing to go last. So I get
kind of get to wrap up everything. It's
good that we heard from two research
studies.
Um what I want to share with you today
is actually an experience. So I want to
say thank you to the Commonwealth of
Learning for giving us this platform to
showcase the amazing work done by over
60 participants from more than 11
countries and the facilitators from the
digital learning hub at the Asia Pas
University. Yeah. Um what today's
presentation is about is um focusing on
an actual blended
learning program. And why I say actual
is because the training itself was to
create master champions in blended
learning using AI and we modeled the
training uh in a blended learning
approach where we had online classes, we
had self-arning, we also had face
toface. Um so the presentation will
cover six core areas introduction and
the core problems the project planning
and approach the architecture etc. Let
me just walk you through this. Uh we
start with the gap instructional
misalignment. So in Tibet generally the
concern is that um asynchronous delivery
is not really possible
um because we need and we heard from
some of the comments this evening from
some of the presenters that you need
that handson experience
um so that that creates an instructional
misalignment
and the other things are also time
constraints and expertise gaps. So based
on this we worked on a blueprint.
Basically the plan and the mandate by
the commonwealth of learning was for us
to equip educators with generative AI uh
so that they can use it in their course
development in their learning design and
to administer this process. Um so this
was scaled to a number of uh master
champions across 11 commonwealth
countries
and some of the things that we found uh
from that if you look at the table here
it's a comparison between traditional
manual design of content and AI
augmented core design with AI and the
instructor or the TA practitioner
um content creation itself of was
accelerated 30% to 40% faster.
Um I think the other thing that really
took center stage was the scenarios.
when when when Tet trainers are trying
to create scenarios in different
industries, um coming up with
authentic scenarios is a challenge and
normally they rely on textbooks and very
generic examples. But with the aid of
AI, I think we managed to
create scenarios that were highly
localized, specific to a particular
fault and and this enabled them to uh
come up with assessments that were also
authentic because these assessments are
then mapped to the practical outcomes.
So it um it transformed the role of the
educator from just a creator to a
curator and pedagogical
valuator of content. So how how did we
do this? How did we architect this is by
integrating a human core design human
and AI co-design mechanism where
we look at the outcome of the KET
competency and use AI to create that or
or transform that into smart measurable
learning or training outcomes and based
on this training outcomes content was
then developed uh based on the content
assessment was designed thus maintaining
the instructional alignment needed and
templates for prompting were provided so
that people could actually trainers
could actually verify the alignment uh
and also use AI to provide personalized
contextualized feedback to the learner.
However, uh as always the case, the
human has to be in the loop. So, this is
just an example of how we train the 66
participants uh not just to use AI to
create content, but also to become the
human filter in between uh the
generation and the final output that's
presented as the TET cost material. um
simply because any AI development
requires a strict human in the loop
safeguard. So we want the human to
prevent all this hallucination and etc.
Uh the next slide basically basically
just gives us a picture of how
widespread this training was. We had um
the numbers are arbitrary. We started
out with 48. We ended up with 66. We had
40 who finally completed the uh rigorous
training components and we came from
countries as far spread as Nigeria,
Kenya, Zambia, Samoa, Jamaica
etc. and even the disciplines that were
represented in this six-monthlong
project as you can see on the screen
automotive technology, electrical
systems, construction, entrepreneurship.
We even had somebody who was into baking
as a as a technical and vocational
skill.
So these trainers were then trained on
how to
u code. Okay. So they progress from
foundational concepts to actually being
able to generate highly specific
competent prompts that then develop
lesson plans. So they moved from
foundational concepts until you could
see them writing prompts for lesson
plans in in changing engine oil to
network fiber termination, solar
installation of solar panels and
internet of things. [clears throat] A
lot of fields were covered and I think
um the
proof of the pudding actually is in in
the testing right. So when when these
trainers after undergoing six months of
training were was put forth to create
this content in their own mood LMS
sites, uh some of the scores that came
out were very impressive for people who
had never really created asynchronous
content, never really designed blended
learning. Uh some of the scores that
came out were really really encouraging.
Um I think for the trainers themselves
what stood out was the amount of time
saving that they managed to get. They
managed to save time. They could create
their courses within um less than 30 to
40% of time saved
and also the ability to create uh
authentic scenarios. As I mentioned
earlier, the constraint always in TVX is
uh simulation requires expensive lab
setup etc. But when you put in this
constraints and have AI support you in
designing the scenarios then you
actually get to generate really
hyperrealistic and localized
contextualized sometimes even
contextualized to the level of who the
learner is personally. Um and and that's
one of the things that I think really
excited the trainees in the program. So
the fundamental shift that we saw from
the beginning of the project in January
2025 uh to as it came to a close in June
July 2025 was that the the trainer the
TET trainer was moving from an educator
who is normally exhausted by manual
content creation and formatting and he's
just frazzled to an educator who became
a master curator of content using AI.
But the key thing that was was drilled
into the trainee throughout the process
was that AI is not going to replace the
educator. It just elevates them. But you
must be in control. You must be the
master of the process. Uh and you must
validate the outputs. And moving
forward, I think uh as part of the
training, we also had a session where
these trainers spoke to the national TV
agency directors and leaders. Um I think
moving forward a few things need to be
put into place such as policies uh
practice aspects where institutions or
governments need to invest in in AI
environments AI sandboxes where people
can practice these things in a safe
environment and of course research will
lead to more improvements and one of the
questions that keeps coming up is how do
we handle assessments and I think the
research is heading towards that. So I'd
like to just wrap up uh by saying that
technology scales the access but these
master trainer champions that were
created they are going to be the ones
who scale quality. I looked through some
of the names in the attendance today and
some of them are here. Uh hats off to
you. You are the guys who are going to
scale the quality and and create a TV
ecosystem that is resilient, responsive
and ready for the future. So, thank you
from the Asia Pacific University with
digital learning hub. Uh, if you want to
go into more details, I know I rushed
through this because of the 10-minute
timeline and also because we're four
minutes over time, but if you want more
information on this project, what
happened, who were the participants,
what they took away from this, uh,
please feel free to uh, contact us via
the QR code or the URL listed on the
screen. Thank you.
>> Thank you, Jonathan.
>> Back to you, Dr.
Just on time. Perfect timing. Appreciate
it. So, we open now the
>> space for questions and comments from
the audience.
And so, um, Carrie is asking, um, if the
did the participants design graded
assessments as well?
They designed assessments. Yes.
>> Okay.
>> They designed assessments. Um they
designed assessments. We didn't get to
the part where they would implement
these assessments on the ground with
their students. Um
but but we we empowered them that they
would now be able to do it in real
practice in their institutions.
and uh and and and some of this actually
addresses even the questions that
participants had for the earlier
presenters on how you could assess
uh physical hands-on assessments and how
do you do it virtually. Um so I think uh
Dr. Malo Masia answered earlier that you
could use video videos one way but I
think in our discussions with the
participants we also said that um some
of these competencies may not
necessarily need to be assessed by a
practical session. A high order
multiplechoice question sometimes gives
you the response that you need instead
of a full-fledged practical
demonstration. So it's very much uh
contextualized to the topic or subject
being taught.
>> Okay. Thank you for responding and we
will now ask Howard to go ahead and
share his comment or question.
>> Oh yes. Thank you. Thank you very much
Jonathan. Good job. Good job. I just
have one key question. I notice you use
the term pedagogy.
Uh I am wondering if it's a general use
for educ TV education or are um you are
focusing on children because my if I can
remember my
I learned it meaning pedigot to focus on
children. So I'm wondering if you're
just using it the term pedagogy
generally
>> generally very generally very generally
as in the art of teaching and learning
>> as
okay thanks. We have focused uh types of
teaching for like like we have the
blooms taxonomy for general academics.
We have the solo tax for
but I'm just using it in the generic
context.
>> Okay. Fine. Thanks.
>> Thanks. One more comment from Tony
saying that yes G generative AI can help
a lot but ultimately humans need to be
accountable for quality.
>> Totally agree.
>> Totally agree. Totally agree. the the AI
is a enabler. The AI sometimes is a
leveler. It levels the field for people
who do not have access to certain
things. But ultimately the human is the
one in control of the AI. Uh and and and
ultimately AI is just a tool.
>> It is just a tool. So just with any
other computerbased tool which depends
on input and output um the way you
prompt it the way you engage with it has
a major effect on the output. I think
many people are familiar with this term
garbage in garbage out right so uh just
like that it's a tool and and that's why
the training I think even uh s Joseph
earlier said one of the main things that
you need is training you need you need
practitioners to be trained in how to
prompt in how to use the AI as a
teaching and learning partner
>> okay thank you so much Jonathan so we
have heard from our three presenters
today we have heard from Dr. Marcia um
Mr. Joseph and Mr. Jonathan and now we
are going to turn over to you Robert to
you know bring closing insights and to
tie up via reflection um on the
presentations. Thanks.
>> Okay thank you very much Jonathan. Thank
you very much Dr. Shantal. Uh so uh I've
looked at the comments and uh I think
everyone is uh appreciating the three
presentations uh very very key and uh
what you're noting that these are
actually practice papers uh based on uh
what they actually working on which is
uh what we are kindly advocating for at
the common of learning. Uh on uh
Jonathan's presentation I think the
design of the project was uh done uh
very well. I think we worked very
closely with uh professor Abar from uh
Asia-Pacific University of Science and
Innovation and the whole team and uh
basically the the project targeted uh
our partners in 11 countries as Jonathan
has indicated. We had around 72
practitioners uh registering and at the
end of the day 52 were able to complete
the first part of the training which was
the online plus some practical work and
this was uh a a good approach to blended
uh training where we had group work and
individual work being implemented and uh
a team of around eight uh were able to
go for internships uh in uh Malaysia and
uh We are glad that the e portfolios
that they generated uh demonstrate the
competence and the capability that they
acquired uh through the uh hands off
hands-on work and job shadowing uh which
is a very key aspect of uh practical
work. uh they also conducted a survey as
uh Jonathan has indicated and they
conducted the brown bag series and uh
had a webinar they did practically and
advocated for uh the use of gener AI in
TVET. I'm also glad that uh the team
worked on a guide book on uh generative
AI in TET and uh for the information
maybe the team were here we submitted
the draft guide book to our consultants
uh who are ed currently uh peer
reviewing not peer reviewing they're
providing critical uh insights uh that
will come back to the team for them to
improve on it and it will be published
uh we also are glad that uh Cascade
training has been conducted as a result
of the training conducted by APU. Uh
Kenya at uh has conducted one uh cascade
training. Mauritius is uh also uh doing
uh great work and I've seen two of them
in this uh forum. uh Samoa has also
implemented and we're looking forward to
other countries who are involved also to
conduct their cascade training and uh
given that it was a competency based
outcome based uh kind of program they
have not received their certificates yet
we are awaiting the completion of the
guide book so that they actually realize
that they've earned a certificate based
on the work that they have done based on
the outcomes arising out of the work
that has been done. So congratulations
to the team who are involved in doing
this and uh generally I think uh what
has come out is uh that a lot of work is
being done and a lot of support uh is
also required uh of us and they're also
doing a lot to support themselves and
this is in line with our approach of uh
policy regulation and collaborative uh
practice uh to open TV. uh from the
first uh presentation to the last one we
note that in open TVET we look at uh
three main aspects one is access and
inclusivity and I think in uh Dr.
Maria's presentation it came out uh very
clearly where we look at increasing
access uh to all including those who are
marginalized those who are
disenfranchised in one way or the other
the women the girls and those who are
living with disabilities. Uh the other
aspect is on uh assistive technologies
that also uh is key here. Uh the second
aspect that we look at is on uh uh
flexible and blended learning approaches
and it has come out in nearly all the
presentations. How do we use uh
technology uh how do we harness on uh
flexible and blended learning approaches
and technologies to increase access to
quality and affordable uh skills
training. Uh the third one that we look
at uh is on openness. How do we harness
on open educational resources so that we
can also have uh open registration, open
learning, open assessments and so on and
so forth. And all this is what we are
looking uh at. And uh some of the
pessimist and uh those who are skeptical
about uh uh blended learning, you can
realize that it is actually working in
practice. uh from those who have
implemented courses to the institutions
uh who have been accredited and the uh
also we look at the capacity and
capability of those in policy and
regulatory level they're now able to
oversee implementation and those who at
implementation level are also able to
effectively and efficiently implement
blended learning in adherence to uh uh
national policies and uh uh strategies.
So thank you very much uh on behalf of
the commonwealth of learning. We are so
grateful uh for those who have uh joined
this uh session. I know we are a few
minutes past the hour. I do appreciate
our president uh professor Peter Scott
and our management. Uh we have uh Dr.
Yosna and Dr. Tony who are here. Uh my
colleague uh Dr. Shantal and uh maybe I
have another colleague uh Yanni who is
also working behind the scenes to make
everything work. We are so grateful for
the support uh provided. We also have
Kin who was also supporting us behind
the scenes. We have their communication
team who have also done a good job to uh
to uh put us uh where we are and we're
looking forward to the last webinar
series that will be uh coming up uh
later next month uh or uh June. Uh so uh
we look forward to uh you joining the
next session and uh we also uh wish to
inform that we will be able to share a
report on uh the webinar that has been
conducted. So I do thank uh all the
three presenters. Thank you very much uh
for uh creating time to uh share your
thoughts. Uh we look at uh blended
approaches. The workshop in the forum in
Botswana was in person. Here you are uh
presenting it uh online and we look
forward to maybe the next uh PCF to be a
blended uh kind of workshop. So uh
Shantal any closing remarks and go
ahead.
Thanks [clears throat] a lot, Robert.
Just to wrap up because as Marc noted at
the start about what engagement means in
an online environment to have that
combination of social, cognitive, and
teaching presence. So in today's
webinar, we certainly got the teaching
presence from the three presenters and
we're thankful for that. And we also got
the cognitive presence because of the
engagement, the comments, the um
feedback from the um from the audience
um on this webinar. And just to close
out with the presence of the social
factor, I just want to use a couple of
the comments in the chat from you the
participants you know commenting
reflecting on how you have experienced
the webinar and resoundingly comments
are around being very competit um
comprehensive and practical, great
presentations, splendid, great insights
and you know they're really thankful for
the information shared. So on that note,
just want to say thank you very much and
Commonwealth of Learning remains open
and available to build capacity to share
knowledge and to continue the
conversation beyond the forum. Thank
you.
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