Scaling Innovation in Radiology: AI, Imaging Workflows, and Leadership Lessons from Ohad Arazi
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Ohad Arazi, a seasoned leader with two decades of experience in digital health, joined Subtle as CEO to drive the company's expansion from MRI into PET and CT imaging. Originally entering the field through an unexpected opportunity at McKesson, where he helped establish an enterprise PACS business, Arazi subsequently led Clarius to profitability before taking on roles at Zebra and Glooko. His decision to lead Subtle was motivated by its unique value proposition of accelerating upstream workflows, a capability that adds patient slots to existing scanners without requiring new capital expenditure. This approach significantly improves throughput, reduces wait times, and enhances image quality by minimizing motion artifacts, effectively acting as a middleware overlay that processes DICOM images from any vendor or vintage scanner to enable faster acquisitions with lower radiation doses and contrast levels.
As the company scales its deployment across 1,300 scanners in 20 countries following an $85 million funding round, Arazi focuses on building trust with founders and shifting the organization from solution-led to problem-led innovation through professional product management. He emphasizes that the true competitive advantage lies not in competing directly with hardware manufacturers but in filling the critical white space between image acquisition and downstream AI by standardizing workflows and empowering technologists. To maintain velocity while scaling, he has implemented a unified strategy-to-execution framework utilizing a "one-page plan." Furthermore, Subtle is forging strategic partnerships with biopharma companies like Bayer and Bracco to reduce contrast doses and improve visualization, highlighting the growing intersection of pharmaceuticals and imaging in realizing drug value.
Arazi stresses that the most significant challenge in radiology remains the fragmented ecosystem between acquisition and interpretation, noting that many AI solutions fail because they lack a well-articulated system-wide value proposition for reimbursement. For those entering the healthcare or technology sectors, he advises being problem-oriented rather than solution-oriented to accurately identify unmet user needs, drawing an analogy from the movie *Inception* where technology should feel like the user's own idea. He also observes a distinct dynamic in how different medical professionals engage with technology; while clinicians in fields like emergency medicine might view it as a distraction, radiologists at major conferences such as RSNA are highly engaged, creating a mutually motivating environment for innovation.
The interview concludes by celebrating Arazi's new leadership role and his vision for the future of radiology, where the integration of AI into drug value realization is becoming increasingly prominent. His journey underscores the importance of understanding users deeply to bridge the gap between product capabilities and actual requirements, ensuring that technological advancements truly serve patient care and operational efficiency. By focusing on these core principles, Subtle aims to transform the imaging landscape, offering a robust alternative that complements existing hardware rather than replacing it, ultimately delivering higher quality care through smarter, more efficient workflows.
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You're sitting in our city, and like the
you and the radiologist are like feeding
off of each other because they're so
into you and you're so into them because
they like you are the kind of like us.
They're like these tech geeks, right?
That that are like they live in
technology and they're so technology
first and technology savvy. I find that
to be hugely motivating, and I kind of
always feel like we're sitting at the
conference looking at each other
thinking like I want your job. I want
your job. Like we're we're acting like
>> [laughter]
>> I love that dynamic.
>> Hello everyone and welcome to the
Radiology Report podcast, where we are
having conversations with the leaders
transforming radiology today.
You can find us on
radiologyreportpodcast.com,
Apple podcasts, Spotify, Google, or
wherever you get your podcasts.
>> [music]
>> I'm your host, Daniel Arnold.
Welcome to another episode of the
Radiology Report podcast. Today, we are
joined by Ohad Arazi.
Ohad has enjoyed a dynamic 20-year
career as an entrepreneur, investor,
public company executive, and CEO in the
digital health and medical technology
space involved in multiple exits to
strategic acquirers.
Prior to joining Subtle in April 26, he
most recently served as CEO and
president of Clarius, an award-winning
portable ultrasound and AI company,
which was recognized by Fast Company as
one of the world's most innovative
companies in 2023.
He led Clarius to profitability and
scale with over 35,000 systems sold in
70 country countries. His career also
included leadership roles at Zebra,
Glooko, Teladoc McKesson, and Change
Healthcare. Welcome to the podcast,
Ohad.
>> Welcome, Daniel.
>> Yeah, I'm so happy to be here.
>> Um you know, I love talking to founders,
and I love talking to innovators in the
AI and radiology space. So, you are just
like right there in the intersection of
all of my interests. Excited to get into
all of it, but first, tell tell me about
your background. How did you find your
way Where Where did you grow up and how
did you find your way into into our
field?
>> Yeah, I ended up in imaging through
complete serendipity.
Um, I grew up all over the world. My dad
was a diplomat. So, I'm Israeli
originally. And every 4 years of my
life, we moved to a different country.
And I grew up in some amazing cities. I
lived in New York City as a kid, in
Tokyo, in Seoul. Then we lived in Prague
later. And I kind of always thought of
myself as this human chameleon, you
know, kind of wherever I go, I kind of
morph into and kind of learn to fit in.
And ultimately, traveling actually, I
met a Vancouverite,
Canadian woman, my wife, Maggie. Fell in
love and we moved to Vancouver in 2006.
So, I started my tech career in Israel,
but we continued it here and just didn't
know anything about medical imaging
through complete serendipity. Ended up
at a McKesson. McKesson had its medical
imaging headquarters right here in
Vancouver. They had acquired a Vancouver
company called ALI Technologies.
And then, in 2005, they acquired an
Israeli company called Medcon, which was
doing cardiology PACS. And they brought
me on as kind of this quasi
Canadian-Israeli chameleon to do the
integration between the two. I always
joke like, little did I know that
actually integrating Israelis and
Canadians was a lot easier than
integrating radiologists and
cardiologists, which is like I still
haven't figured that out, you know, 20
years later.
>> Amazing.
>> that's how I got into imaging and and
had a Yeah, 11-year career at McKesson.
>> Two-part question on this. One,
unrelated to radiology, what was the
best place to grow up as a kid? Which of
those cities was your Was your favorite?
>> I really loved Tokyo. I lived in Tokyo
from 1985 to 1990. And you know,
basically like the summer we left, Japan
entered a recession in you know, fall of
1990, which has been ongoing for 35
years. And so, when I lived in Japan, it
was like a rocket ship, you know, it was
like just so far ahead of the rest of
the world coming from Israel, which at
the time was before kind of the the big
tech boom, was undergoing like massive
inflation. It was just such a crazy
dichotomy and then getting exposed to
this amazing culture in Japan and
growing up there. I went to an American
school, but there were very few gaijins
or foreigners in Japan back then and it
was it was a real novelty. So I still
have a very deep relationship with
Japan, but I've loved every place I've
lived, Daniel, honestly. I I love kind
of the world. I love traveling. I get
motivated by new places.
Uh so I've got positive things to say
about everywhere I grew up.
>> There's a whole other podcast about uh
uh the parallels to America cuz I've I'm
just a fat and happy American who can
only see America continuing to grow
forever and ever and ever and sounds
like you you've got a little more wisdom
from your experience uh in Japan, but
was McKesson at the time is this like
printing film? It was at their core
business?
>> No, so so McKesson was a technology
Yeah, McKesson now uh obviously one of
the largest companies in the world, the
largest healthcare company in the world,
but at the time also had a big division
of um
of um digital health businesses,
uh which it then divested in 2017 to
Change Healthcare, which then IPO'd and
was sold to Optum. So basically the
Optum Change Healthcare PACS is
originally the McKesson PACS. And so we
had a big digital PACS business. We were
one of the really first enterprise PACS
providers. You know, when PACS started,
it was really more than modality guys,
right? You'd have like a GE modality and
then GE would have like a workstation on
which you read, you know, the GE images
and you know, um
each kind of modality player had its own
standalone PACS. And then some film
players like you suggested like
introduced also some PACS systems, but
very few actually came at it from an IT
perspective. And McKesson based on that
ALI uh acquisition was one of the first.
And it was really amazing to be there
kind of from the ground up really seeing
Pax form and how kind of you're shifting
from this more like siloed modality tool
to what is truly an enterprise asset.
So, it was incredible to come at it from
that perspective and we had all the
benefit of kind of being up in Canada,
being somewhat removed from big
corporate. I mean, McKesson was such a
big company, you know, we were half a
billion dollar business. That's not like
even a rounding error on McKesson's, you
know, shareholder report. And yet we had
all the benefit of working for big
corporate from the perspective of access
and brand and just resources at our
disposal to to grow.
>> Yeah. Well, so from big company to
startups, you've had your share of
startup experiences.
I remember when Zebra came out, I
actually looked at some of their first
vertebral compression algorithms when
they were like kind of the first ones to
it.
And you know, now Subtle, what kind of
drew you into Subtle? You you could kind
of play in a lot of different places in
radiology. What drew you to this
opportunity?
>> Yeah, I mean, first the transition from
big corporate to startups, you know, I'm
I'm not going back. I had an amazing big
corporate career and I loved it and I
learned so much.
But, you know, I really love the
dynamism of smaller companies.
And like you said, like at Zebra, we
reinvented ourselves, you know, moved
from like triage tools to population
health. And I think that journey
generally taught me a lot about how do
you find tangible proof points for use
cases with AI? How do you really find
value? How do you connect like this
unmet need, you know, with your
technology? And it's kind of not always
been easy, I think, for the AI industry
in imaging, right? And and we we can
unpack that further later, but
um
when I got to know Subtle,
that is really what stood out for me.
Like, I really hadn't seen such a
well-articulated value proposition that
was so self-evident, so clear, really
since Pax. You know, PACS was amazing.
PACS, we would go in to a hospital that
had literally three floors of film
rooms. Uh basically printed film jackets
being stored in the basement of the
hospital, and we'd come in and say, "Oh,
we can move all of that to like this
hard drive or this server rack and
ultimately to the cloud, right?"
And um
and and that's that's probably been the
strongest value proposition I've seen in
medical imaging to date.
And then I got to know Greg and Enhao,
the founders of Subtle. And they started
to talk to me about this concept of
you know, the upstream workflow. Like so
much of what we do in imaging AI, in
particular now, is really focused on the
radiologist, on this interpretation
workflow.
And I think we're leaving a lot of
you know, room on the table for
innovation, for improvement in
everything that happens upstream, before
the image gets to the radiologist.
And
the core value prop of Subtle, certainly
for MRI, is is acceleration. It's
basically enabling you to take less time
to acquire an image, which has a much
better outcome for the patient. And for
the provider has such a robust ROI
because it adds slots to your existing
equipment, right? If a If a typical MR
in the US, Daniel, is seeing roughly 14
patient slots per day, per scanner per
day,
with a solution like ours, you're adding
four to five slots per scanner per day.
Using the same equipment, same capital
footprint, same tech shift. And and that
just increased throughput has so much
pull through advantages, right? Higher
revenue, shorter wait times, better
experience for the patient, better
quality images because you're getting
substantially less motion artifacts. The
patient's not as uncomfortable, and and
that, you know, gets compounded, of
course, with pediatrics or patients that
have neurocognitive issues and are
struggling to stay put. So, you know,
just understanding that and saying
there's so much to work with here, and
this incredible technology the founders
and the founding team had built. And
now, kind of with the infusion of new
capital with more of a market CEO, I
just saw the opportunity to, you know,
kind of pour rocket fuel on that, right?
Is to basically now to add more
commercial scale, more channel
strategies, add more products. We've
gone multimodal and built it much more
into a platform play than this kind of
amazing modality-centered innovation.
>> Well, it it's
really interesting to hear the tie-in
from the strength of the value
proposition of PACS to what drew you to
settle. Um because I think one of the
things that's really challenged the AI
industry, probably broadly, not even
outside of not just in radiology, just
everyone knows the technology is
incredible, but what is the value
proposition and how do you tie that
technology into products and services
that ultimately drive um return in some
way in a really clearly articulated way
that the customers are coming to you uh
as opposed to sort of the other way
around. And so, when you look at, you
know, you can picture this period of
time 20 years ago where you've got
closets exploding with film, that's a
real operational challenge for these
hospital systems and radiology
practices. What are the biggest
operational and business challenges
facing radiologists today?
>> Yeah, I mean, you know, PACS really
introduced this explosion of digital
data, right? But, you know, with all the
innovation that's gone in, I would say
that the imaging ecosystem still remains
fragmented and like the way that the
data's coming in is quite varied.
There's this disconnect maybe between
acquisition and interpretation. There's
a kind of almost again two sides to
workflow, like what happens upstream,
what happens downstream. They're not
really that well connected. We have a
very diverse vendor ecosystem,
especially on the acquisition side,
which we haven't really normalized or
standardized. Again, that's another
thing PACS did. If we look downstream,
right? I said that first PACS systems
were modality workstations. Like Hologic
like mammography, you would still read
on like on a dedicated Hologic
workstation until not that long ago,
maybe 10 years ago, when it became
integrated to PACS and kind of use of
standard based approaches enable that
interoperability, we don't really see
that upstream. Upstream like the the
protocols, the acquisition workflows are
still very divergent. Um and and and and
frankly the techs who are being asked to
do much, you know, more and more and
more
are, you know, have very little tools to
support them. So, I'd say that that lack
of standardization and integration has
really limited the efficiency of the
overall radiology service. And and you
said Daniel like we started to see
massive adoption of, you know, AI moving
kind of from research to real world
deployment. That happened around the mid
2010s like 2015 like Zebras founded
2016. We're one of the first to get FDA
clearance. We're the first to get two uh
reimbursement codes. One of them was for
vertebral compression fractures, which
you noted. And so, these were all like
important breakthroughs and AI really
began to assist radiologists in, you
know, triage, detection, structured
reporting.
But, I'd say that, you know, most
commercial solutions in the space still
today
are really pretty narrow point solutions
that are built for specific body parts
or specific modalities or specific
clinical tasks.
And and even though like the conviction
is strong like it makes sense and you
see the demo you're like, yeah, I I
could use that.
The actual like value of measurable
impact of that to the system, I think
has not been well articulated, well
measured. Um and and I think also
financially like we've seen very few
reimbursement codes for AI apps.
And and the reason is that the payer
is basically saying, listen, if this is
a tool to make the radiologist more
money, why should I pay for it? Right?
It it does nothing for the system as a
whole. And that's usually a good
indication that like we still haven't
cracked the full value proposition of
kind of solving both this kind of
variability and performance and workflow
upstream and then the downstream
interface into that like the metadata is
not always aligned. And so, I still
think we have
>> I have a clarifying question for you.
So, subtle and and uh
we'll get into all of it, but but subtle
just for a second, what does subtle do?
I I know what it does, but just
articulate it for everyone. And then,
who do you sell to? Are you typically
selling to radiologists who own their
own equipment, or is it hospital systems
like what is the breakdown look like
when you look at imaging broadly? Bring
us up to 2026. Who owns all this stuff?
And cuz you brought up like who's paying
for it? So, so who is paying for all
this?
>> Yeah, and and you know that's one of my
biggest takeaways from doing this for 20
years is that um you know you really
have to be very clear on like who is
your user and who's your buyer. And
sometimes we confound those two and we
think they have the same problems and
sometimes they do.
Um
but not always, right? So, so so subtle
like what do we do? We started with you
know we're really known for MRI
acceleration, right? I talked about that
up front. So, we solve the acquisition
bottleneck by enabling any scanner
regardless of vendor or vintage to
acquire faster, higher quality scans and
that's powered by our FDA cleared
acceleration enhancement products. And
that's basically uh AI solution overlaid
to the existing equipment. We get a copy
of the images at using DICOM format. So,
we don't require like a dedicated
interface to work in case base or any of
the raw protocols of the modalities. We
get it as if it was going to PACS. We
sit as a network node, get a copy of the
images, process them, and basically
enable the provider to do a much shorter
acquisition protocol and still get a
higher quality image at the end. So,
that you know improves patient comfort,
reduces anxiety. It addresses motion
related challenges, less callbacks. Um
but what we've identified is yeah,
there's so much more to do than than
just speed, right? Because if we can
enhance the image quality at source,
kind of be that upstream PACS, so we
will always enable sharper, cleaner
scans at lower doses, reduce contrast.
And that helps not only the acquisition
side, but also the downstream side,
right? It ensures that PACS, the
radiologists downstream, any AI tools
that receive our our data are going to
get high-quality data. That's going to
improve accuracy, reduce variability.
It's going to support, you know, better
clinical decisions. We're actually we
have a study coming out now where we're
measuring about a 6% improvement to the
sensitivity and specificity of
downstream AI apps when you measure
before and after subtle image
enhancement. So, not only does it help
again the acquisition, but it really
helps everything that comes after that
in the downstream. And the beauty of it
is that it doesn't really introduce any
friction. There's no UI. We're a We're
middleware, right? That basically
enhances the image and serves it back up
to the existing tools that are used by
radiologists.
>> So, okay, so the users are few users,
right? Because you've got the
radiologists, you've got the rad techs,
you've got the patients themselves
benefiting, but who's the buyer?
>> Exactly. So, so when we started, we
looked principally at areas where the
buyer and the user was one. And that's
basically imaging centers who their
business, their revenue is basically
scanning, right? And so, they're doing
the technical fee for the acquisition
and the professional fee for the
interpretation. And that's really how we
built our brand. We we work with some of
the largest imaging center chains in the
world, you know, RadNet, Rad Partners.
These are all of our biggest customers.
And in in them, in many cases, there's
very strong alignment between the user
and the buyer because their practice is
owned maybe private equity backed, but
generally they're owned by radiologists
who are, you know, responsible for the
top-line performer, but also for the
quality output of what they do.
Um and and there we would probably work
with two main stakeholders. One is kind
of the radiology line manager, someone
that owns the P&L and knows exactly what
is our yield per scanner, what is our
throughput, what is our turnaround time
for images. And then we'd also work with
the chief of radiology that says, "Hey,
I'm I I like the image quality, I like
the improvement, I'm comfortable with
this." And there's a lot of trust that
has to be built there when you're
applying AI to change an image that
they're going to put their name behind
when they're interpreting.
Um I'd say in the last, you know, 6, 9,
12 months we've been moving much more so
into the IDNs and the hospital chains.
We've got some very big customers,
Kaiser, New York Presbyterian,
LifePoint, kind of, you know, very big
deployments across large chains. And
with these customers, you you sometimes
see some differentiation where, you
know, somebody owns kind of the business
side and maybe also oversees the rad
techs and the kind of acquisition
throughput. And then separately, you
might have a private practice radiology
group that's doing the reading and
they're more, you know, um kind of
applying on image quality and general
comfort with the workflow. But I'd say
that this kind of equally serves as a
user, both the rad techs, which now get
to do a much shorter acquisition
protocol, much simpler, more AI tools to
assist with what they do, as well as the
radiologists. And the buyer will
typically be someone that owns a
proforma and is also responsible for
overall patient satisfaction like is
getting measured on wait times, for
example, right? It you know, did we were
we able to reduce the backlog?
>> So, are you ever uh
hearing [snorts] from folks, "We don't
want more patients right now. We can't
take them. We don't want more
throughput. We we can't handle higher
volumes."
>> I don't really see that in MR, uh
quite honestly. MR just always has
inherent wait times. Um and and
generally like patient acquisition isn't
just about throughput, it's also about
like comfort of the patient. You get a
lot of quality issues stem from longer
exams. You really see this that, you
know, like if you're running, let's say,
six sequences in an exam, you know, the
first one, two, or three, there's very
little motion artifacts. And then by
sequence four, five, six, patient's a a
less comfortable, they're hot, you know,
they're moving. And so there's a lot
quality implications on reduced
acquisition time, but I don't really see
providers, customers coming back and
saying, "Help us decrease the backlog,
make patients wait less."
>> [laughter]
>> With other modalities though, there are
differences, right? So like I'd say PET
is another modality where, you know, we
have uh we have we have a PET product.
We actually just obtained FDA clearance
a week ago, we just announced it this
week, where we have a new PET solution.
So uh PET HD or HD PET is our new new
PET product. And you know, for certain
instances, for like for whole body
scans, it can reduce the acquisition
time by 90%.
Right? And so with PET, it isn't always
about throughput because actually not
all PET sites have a big backlog of
patients.
Major cancer centers do, and for them
it's very important to remove to improve
throughput, but a lot of that is also
patient comfort, image quality, a lot of
that is radiation exposure, right?
Because you're basically having this
radio-radioisotope flow through your
body, and if you can do that for less
time, it's safer for the patient, it's
safer for the care team,
um you know, the ability to do an image
enhancement on a wide variety of of
radiotracers is also very important. So
there's other factors that aren't just
time. And then finally, we're about to
launch our CT product. Um and that one
isn't about time at all because CT
>> Yeah, I was going to say CT's quick.
>> 15 seconds, you're in and out, right?
But but with CT, there's a lot of other
implications of being able to use less
power, so less radiation exposure. It
also allows us to better articulate the
image, like do better segmentations by
any downstream AI with a much lower
contrast dose. And And that's usually an
issue when you have like patients with
high BMI that, you know, kind of the
standard dose of contrast doesn't work
well, a variety of pediatrics or like
patients that can't tolerate dose well.
So it's not only about throughput, um
but I'd say for MR, that is the crux of
it and it's very like rare or I haven't
really found an MR site that says we
don't want faster throughput. With the
other modalities, it isn't only about
speed but rather about just improving
the overall workflow and the overall
experience for the patient.
>> So, I got to say you you know, you've
you've come up to speed fast. As we're
talking, it's uh a few days before your
official start date. So, I don't even
know how long you've worked at Subtle,
but you talk like someone who's been in
the in the seat for a while. You're
you're joining a company that has
accomplished quite a bit in the decade,
you know, since it's founding.
Um y'all have raised $85 million. You're
live in 20 countries. You're live on
1,300 scanners.
Um you're you're you're no longer
super small startup. You've got, you
know,
products in market and delivering value,
executing on a lot of cylinders.
Um I've interviewed a ton of founders.
I've actually never interviewed a hired
CEO.
Uh and so, what's it like taking over
for a you know, venture-funded,
founder-led company? What what what's
that transition like?
>> That's an awesome question, Daniel, and
I I I honestly I wish it was asked more
often because I think many startups
get to the point where they're
contemplating now a transition to say,
you know, do we need more help at the
CEO level to help the company achieve
its full potential, kind of cross the
next chasm?
And I think there has to be a lot of
sobriety around like this isn't easy.
This is my fourth founder to hired gun
CEO. For whatever reason, by the way,
maybe I need to unpack that with you on
a different [laughter] podcast or or
like maybe maybe I need a shrink
actually to like why have I not wanted
to be a founder? I haven't felt ready to
do that myself, but but like my comfort,
my passion is like to come in when
there's like a kernel of something
really good and now I can believe that
with like more capital and maybe my
energy and kind of my market expertise,
we can again kind of really fan that
flame and make it bigger and stronger. I
think it takes first of all a very
special founder
to understand that and to really want
that. Sometimes maybe founders think
they want that or maybe the board wants
that but the founder isn't really on
side and I think that I would only I
only like to come in where I've had a
chance to date before we get married and
then I really have conviction that the
founders and I are on the same page that
they really want to make They really
feel like this is what's best for the
company and for them the realization of
their vision as founders isn't
necessarily being the CEO at the time of
an exit or an IPO but rather is
building, you know, the this kernel of
something amazing
and then working with someone else to
help it take it to the next level. And
and so I think that kind of one
ingredient there is dating before you
get married. And so I was supporting uh
Settle's fundraise for a long time
actually as an advisor starting last
year.
Uh actually officially into the seed in
in mid-April and yeah, we're just about
to announce it um
in in the coming days as we closed our
financing.
Um
I'd say another takeaway is invest a lot
in trust over communication, right?
Because at some level almost any
decision you make as a hired gun CEO is
a departure from a prior decision the
founders have made. That's actually what
you're paid to do, right? So like you
have to be very
open about that and talk about that and
here's why we're doing it and and kind
of communicate that very very well. Um I
think also when you move from a
founder-led
uh company to one that now maybe is
infused with more capital, starts to
grow even more rapidly and brings on,
you know, outside help at management.
I'd say kind of two things I've I've
noticed. One thing is you're moving from
an environment where everybody was doing
multiple jobs. They had like eight balls
in the air, they're juggling them.
And you know, they all want more bench
strength but sometimes it's not easy to
give up control. And so like doing that
thoughtfully and like how do we really
kind of create force multipliers, but
still keep everyone comfortable because
they've led, you know, they've they've
been wearing so many different hats. And
now as you add more executives to the
team, you know, there's a little bit
more of kind of like separation of
church and state, defining roles, and
that's just not easy and it has to be
done thoughtfully. And again,
communication and and trust is key.
Um I'd say a second takeaway is really
kind of introducing
product management as a functional area.
You know, founder-led companies, the
founder's the product managers, right?
They have this like compelling vision
that's like burning in them, right? And
they're like they have a hammer and
they're finding nails and they did an
incredible job of like finding nails
they can hammer in. And then at some
point I think you have to help the
company reverse that. See, we've gotten
really far with like a solution-oriented
approach. Now, how do we transition more
to a problem-led approach? How do we
really focus on like where we play?
Where's the really profound unmet need
that our technology can solve? And how
do we explain that unmet need and kind
of create that connection? That's what
product market fit is.
And so like investing in product
management is often also a very key
ingredient and one of the first things
I'd like to do when I come in
as a hired gun CEO to a founder-led
company.
And then the third is I invest a lot in
building out a framework for strategy to
execution. Because like, you know,
really being able to take the strategy
from something that is kind of more
visceral and more conviction-based to
helping the team really understand it.
And I I use I use something called the
one-page plan. Like I I condense our
entire strategy to a page. Yes, the
font's not very big, but it does fit on
a single page.
And and I really make sure that
everybody understands that strategy.
Because that helps us to tie in strategy
to execution. There's this really good
uh saying by um by by Morris Chang, the
the chair of
of Taiwan Semiconductors, he said,
"Without strategy, execution is aimless.
Without execution, strategy is useless."
And that kind of yin and the yang of
strategy to execution is so important,
and that's really again one of the first
main jobs because like a founder-led
company was usually just like executing
like its hair is on fire, and now can we
step back to just like let's just make
sure we also capture what is our
strategy?
Does everybody understand it? And now
how do we ensure that all the execution
steps we're taking are tied to that
strategy?
So yeah, those are kind of three main
>> This is a therapy session for me, too,
because I don't know if you know this,
but I sold my founder-led company last
year.
Um so not the exact same type of
transition, but you know, went from
being the founder in charge. Now we've
got, you know, I'm the president, we
have a CEO, and a lot of the the things
you're describing. And I guess the
question that I have is everything you
say sounds right to me. You know, I went
to business school, it all makes sense,
I'm nodding along. But the other thing
that I hear in the back of my head is,
"Ah, we're going to go so slow. You
know, we're going to get slowed down as
we as we scale up." And how do you keep
the velocity, especially in such a
dynamic and and frankly competitive
field? Uh you know, you are in a very,
very competitive field. Um you may be
the market leader in the sort of
independent space, but all the scanner
companies are are are doing things. Um
you know, a lot of private groups are
pretty smart and can do things on their
own. Like where, you know, the the
vector of competition in AI is moving so
fast. And so how do you keep The one s-
thing founders can do is just
go, right? They hear something, they
they they've got it in their gut that
this is the right move, and they just
go. And so how do you how do you keep
that speed up?
Yeah, first of all, you know, when you
when you talk about like a strategy to
execution framework, it sounds like,
"Oh, that that feels a little heavy."
Actually, I think the the
is to enable us to move
very quickly, but to do it based on
priorities. Because you know, I always
say like the CEO makes a small fraction
of all the decisions in the company. The
executive team, very small fraction.
Most decisions are made by frontline
individuals, right? Someone who's
writing code, who is compiling a model,
who is doing an implementation on site,
who's making a selling decision or
supporting a customer. And the better
they understand the strategy, the more
direction they they understand what
we're doing and what matters most to the
company, the better decisions they make.
And so actually kind of like moving the
strategy from like this kind of tome of
knowledge that is maybe shared in like
board meetings or investor decks, but
like most of the team doesn't see, is
actually a very important step towards
acceleration. Uh but but I but I I I I
mean I I I I think you're right. I I it
Of course like, you know, running around
with your hair on fire is very effective
for certain things. And and we have to
keep doing that in order to beat the
OEMs. At the end of the day, you know,
we have to bet on the fact that we you
know, software eats hardware, that we
can move faster than GE, Siemens,
Philips. We add a lot of value to them
as well, but of course it's competition.
We also compete with them.
And so to me, a lot of it is to do like
we keep the same dynamic. And and that's
a really big part of like being a hired
gun CEO is like how do you change, but
also stay the same, right? Not add like
layers of bureaucracy, but actually do
it in a way that you're keeping a lot of
the cultural velocity that exists and
the real kind of innovation like like
small I innovation, not big I
innovation, like day-to-day innovation,
like here's problem, let's find eight
ways around it to get to the solution,
and that is so well ingrained in
startups and founded mid companies. Keep
that and just do it in a way that is
driven though by a common set of
priorities, so that we're more focused
in what we do. Um and and that's by the
way a big onus when you raise capital.
Because when you raise capital, one of
your first steps is you become
defocused. You're doing a lot of
different things cuz for the first time
you don't have that kind of real forcing
function of not having any money.
>> Yeah.
>> And and that's dangerous. I think that's
my number one accountability, but I've
done this four times, so I think I
actually this is probably where I can
add the most value is how to take that
next step without losing the momentum
that we built. But uh you know, check in
with me in a year and let's talk about
>> I I look I look forward I look forward
to that. So so what You brought up uh
you know,
the competition with the OEMs,
co-opetition, you know, you got to work
together. What What differentiates you?
Cuz you know, my understanding is that
all the OEMs sell accelerated scanning.
Um maybe even embed it in in some
instances. I don't know exactly the
difference of of features or pricing.
Kind of talk us through, you know,
somebody's buying a new scanner and
they've got to make these decisions. Um
how do you cut through that?
>> Yeah, I I I would say um
I think in anywhere in imaging certainly
there's a device component and there's a
software component and they have to be
complimentary. Again, maybe there's some
co-opetition, but I mean there's amazing
innovations that are happening at the
scanner level and
those will continue to happen and we'd
love to see them continue happening. Um
but you know, they're always coming at
it from the hardware lens, right?
Ultimately all you know, they're looking
even when they have like OEM software
that is embedded or overlaid onto the
scanner, it's for that specific scanner
and it's ultimately geared towards
selling a hardware upgrade, right? It's
not available on a legacy system. That's
the last thing that a GE or a Philips or
Siemens want, right? Because they live
by the hardware referral cycles, right?
They they want to convince the customers
to say, "Well, your 10 or 15-year-old
scanner, you have to upgrade it because
to the latest and greatest uh in order
to get all these efficiencies. Uh the
second thing is that they always work in
a multi-vendor environment. I mean, I've
never been to a provider site that only
has GE, that only has Siemens, right?
They they're always going to be
multi-vendor, multi-modal.
Um I I keep going back to this, very
similar to how we saw PACS evolve.
Because again, the value proposition was
in normalizing and harmonizing all of
the interpretation workflow. And I think
at some level, what we're trying to do
is to normalize and harmonize all of the
acquisition workflow. Part of that is
acceleration, where we work with what
the OEMs do. They have very good
machines, and they have some of their
own software. We overlay that. Uh so, on
older scanners, the, you know, the
improvement in um
in image enhancement and speed can be
70, 80% or more. For newer scanners with
AI embedded, it's maybe 30%, but there's
always going to be an addition there.
And then second is we standardize the
way that it happens, because, you know,
acceleration, even image enhancement
isn't enough. You have to structure the
data, correlate the metadata, um reduce
motion across the board in a
standardized way, standardize the way
that you're doing reformats across the
vendors, and then feed that data into
PACS and RIS for it to be read. And so,
I kind of think of us as like we're an
enterprise asset that helps the modality
players to, you know, get even better
efficiency from the innovations that
they've embedded inside the devices
themselves.
>> Yeah. It's I've got my popcorn out. Uh
I'm I'm enjoying watching it, but it
makes sense, espe- especially for the
older systems, for extending the life
and integrating, you know, all of the
systems into a standard
uh
workflow, right? Which is like, I just
want images to look a certain way,
regardless of where I'm acquiring them
from. And especially with these
uh
the consolidation you've seen on the
radiology services side, where you might
have a 100-person radiology practice
reading across how many hospital systems
and how many different types and you've
got new equipment and old equipment and
you've got so many different vendors.
And so, um
the trends that that make sense for
unified PACS, you know, potentially
apply
um in what you're in what you're
describing.
>> Exactly. Very federated environment. I I
I think our biggest competition, Daniel,
is not the OEMs. Our biggest competition
is the status quo. Our biggest
competition is uh is a hospital in
Peoria, Illinois, uh who has a
70-year-old scanner, has facing big
backlogs for their uh patients, and is
contemplating a $2.5 million capital
upgrade to buy the latest and greatest
scanner, not knowing that there's
third-party overlay solutions that can
standardize their inputs, that can
enable them to get 60% more efficient in
their acquisition, improve the quality
of life for their techs, and do it at a
fraction of the cost of the maintenance
on that scanner. Forget even the capital
expense, right? So, I think that that's
actually like getting the word out there
is the biggest challenge. And and and
and to me, we're still there's so much
to be done in that white space between
uh the acquisition and the
interpretation. Like you said, it's a
very
um kind of dynamic competitive
environment. I I think downstream AI is
very, very competitive, right? There's
like so many companies, hundreds, right,
of like different widgets. And then
upstream on the hardware, there's a lot
of competition, and they're all kind of
trying to have better mousetraps and
very, very good tools and a lot of
innovation. Actually, in between,
there's not a lot happening. Like we've
really not applied a lot of AI, a lot of
software, to make the lives of the techs
better, to help address all the
reformatting they do, kind of the the
We're asking more and more of them. And
then we we make a $2.5 million purchase
on a new scanner, but the throughput and
the quality of that scanner has a glass
ceiling, which is the proficiency of the
tech. And it could be a very good tech
that like optimized the value of that
capital investment. And it could be a
tech that's under trained or or or is
disgruntled or overworked or whatever it
is and has very little tools to do their
job better. And and so that area
actually is an area where I think
there's not a lot of competitive tension
and we're really trying to kind of be
that get into that white space and kind
of fill the void of everything that
happens between the modality and the
PACS.
>> You brought up subtle pet. Congrats on
the FDA clearance and subtle uh HD for
for CT uh as well.
You you also hinted at what's happening
with contrast reduction. I've read a
little bit about subtle gad. What's What
is that and what where is that a
priority? Is that going to happen?
>> Yeah, so I mean we think about the sum
of what happens upstream and the patient
experience. There's a speed element,
there's a contrast element, there's a
radiation exposure. We've had a lot of
success like you you talked about subtle
gad, which is an upcoming product and
also we already have a product in the
contrast field that's already generally
available and has FDA clearance called
Implify, which is a collaboration with
Bracco.
Um and subtle gad is a collaboration
with Bayer where they're both focused on
basically creating the kind of AI
software um
uh companion to a molecule, right? To a
contrast agent because it now enables
the contrast company, the
biopharmaceutical, to have much better
visualization with using less contrast
and less dose and that's obviously
harmful or can be harmful to the
patient. It has a lot of complexities to
it, right? So if we can use less
contrast and get better vis-
visualization results by really pairing
and kind of closely aligning the
performance of the AI to that specific
molecule, it's uh it's very interesting.
And and and I'll tell you this is an
area where I think we're just starting
to see
um biopharma companies take much
stronger stake in AI and kind of
understanding that AI can often be the
key to unlocking the value of their
drug.
We've seen that of course in drug
discovery, but I even mean like for like
drugs in the market. Uh I can tell you
like we in my prior company Clarius, we
had a big collaboration with Novartis,
where we were kind of pairing software
tools that enabled a drug manufacturer
to like better visualize the condition
and kind of lower the threshold, lower
the barrier to make it easier for
clinicians to prescribe their
medication, which is life-changing if
you can, you know, prove that the
patient really needs it by having the
right biomarkers measured. And so I
think we'll see a lot more of that. It's
a really exciting field, and it's an
area for us at Subtle that we've been
focused on. And you mentioned PET and
CT, uh those aren't intrinsically tied
necessarily to a partnership with a
biopharma company, but they're very much
focused on decreasing radiation exposure
for the patient, whether it's by using
less contrast, using less energy in CT,
having a shorter scan time in PET, so
there's less time where this radiotracer
is coursing through your body, and
potentially creating harmful radiation
for you and for the care team that's
that's imaging you.
>> So fascinating. I I I
I don't think uh
you know, for folks that have read about
Subtle like myself, I you know, over the
years, I did that wasn't an area where I
understood you guys playing, but it
makes a ton of sense in that
intersection between
um
pharmaceuticals and imaging is going to
only continue to grow. Uh and and so
it's really exciting science and
partnership at watch that uh
>> It is.
>> uh
space. So, you know, last question, the
the you've had a pretty cool career.
Obviously, you couldn't uh
have predicted it when you were, you
know, figure taking your first job at
McKesson, but you know, I think
radiology is an interesting field. Some
some Some people are pretty down on it.
I'm pretty up on it. Um but I'm a kind
of up guy, so I don't know. You can take
that with a grain of salt. But like,
what advice do you have for folks who
are thinking about healthcare, thinking
about radiology, thinking about
technology, you know, how do they have
an impact the way that you've had?
>> First of all, I share your enthusiasm on
imaging. I love imaging. I love how
clinical it is. I love like the direct
impact to patient care. I've worked in
other fields in in medical technologies
and you know, letting EMR company for a
while, but you know, I I I I really
really love clinical products. I also
love working with radiologists, you
know,
Um I've attended a lot of trade shows
over the year. Like my last company was
a point of care ultrasound company and
so we had AI and and a device, but we
didn't sell them to radiology. We point
of care is mostly in other clinical
spaces, right? So I attended a lot of
other shows, you know, like you go to
um emergency medicine shows,
anesthesiology shows, MSK,
uh or orthopedics, um
uh
aesthetics and you know, those
clinicians, they're happy to work with
you, but like to some level like they're
so focused on like hands-on the patient,
like technology is a little bit of a
distraction. They kind of put up with
you, but uh you know, they don't need
you the same way. Then you go to RSNA
and you're sitting at RSNA and like the
you and the radiologists are like
feeding off of each other because
they're so into you and you're so into
them because they like you or they're
kind of like us. They're like these tech
geeks, right? That that are like they
live in technology and they're so
technology first and technology savvy. I
find that to be hugely motivating and I
kind of always feel like we're sitting
at the conference looking at each other
thinking like I want your job. I want
your job. Like we're we're
>> [laughter]
>> like
I love that dynamic. So uh I love the
field. You know, like you had me at
hello. Um
my advice, you know,
uh I'm just giving this talk about like
uh minding the gap, like what your
product does versus what the user needs.
Like and the gap between that. I talked
a bit about that. And I still think like
looking back at my career, that's one of
the most challenging things. It's like
we tend to be as technologists, we tend
to be solution-oriented. We've got like
an idea and then we've got a hammer and
we're looking for nails, right? And so,
we really have to be
um problem-oriented. We really have to
like understand what is the unmet need.
How do we know our users so well?
There's I always use this There's a
great um uh Christopher Nolan movie that
I love called Inception. It's uh
Leonardo DiCaprio and uh he's he's kind
of like this con artist. Uh it's a
science fiction movie that like goes
deep into like the He has this kind of
crazy technology that he can go deep
into the persona, the cognition of his
like targets like he goes so deep into
that he plants an idea in their mind,
like a con in their mind, and that like
they he comes out and they think it was
their idea. And and somehow I think
that's always like the job of really
great product management. Not not the
planting a con, but like that we have to
know our users so well. We have to like
go into their mind that when we show
them our technology, they're like, "That
was my idea. I always wanted that."
Whenever I see that, I'm like, "Yes,
I've done my job." And and so like I
think that's how you become more
intuitive, more aligned, is by really
understanding your user and having them
firmly believe that like whatever you
came up with, it was their idea, because
it really was. And you just did a good
job of understanding what they wanted
and mining it and and helping them to
helping to deliver that. So yeah, that
that's my advice. Watch Inception
uh and come at it from the perspective
of like DiCaprio, while he's a con
artist, is also a really good product
manager.
>> Well, I've got a long flight coming up,
so I'm going to put that one on the
iPad. Ohad, really wonderful to talk to
you. Congratulations
on the new role. We will be rooting for
you and excited to see uh what the next
few years bring.
>> Awesome, Daniel. Thanks so much. Yeah,
this was a lot of fun.
>> Thanks for listening to this episode of
the Radiology Report podcast. Be sure to
visit us at the Radiology Report
podcast.com or subscribe to the show
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