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Rigol DP832 Power On Voltage Issue

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The video documents a significant power-on voltage issue discovered on a Rigol DP832 programmable DC power supply, specifically affecting Channel One. Upon initial startup, the device unexpectedly outputs approximately 33 volts instead of its intended low-voltage state, posing a serious risk to connected equipment that might be rated for lower voltages like 12 volts or less. While Channel Two functions correctly and tracks the dialled voltage immediately, Channel One remains stuck at this dangerous high voltage until the user manually intervenes. The presenter notes that this behavior was not noticed previously but highlights the potential for catastrophic damage to sensitive circuits if a device is left connected during startup without prior knowledge of this glitch. To resolve the problem, the creator decides to update the instrument's firmware from version 1.16 to 1.19. The initial update process described in the manual involves specific button sequences while the unit is powered off with a USB cable connected, but the presenter encounters difficulties following these exact steps. After removing the USB cable and rebooting the device, the update appears to complete successfully on its own. Post-update testing reveals that the startup voltage issue has been largely corrected; instead of jumping straight to 33 volts, the output now rises gradually to around 2 volts before settling at the target 3 volts, which is significantly safer for most applications. Although the residual 2-volt output upon startup is not ideal, it is deemed acceptable compared to the original 33-volt hazard, as it is unlikely to damage standard components unless they are extremely sensitive to voltages under two volts. The presenter also investigates whether any current is being delivered during this startup phase by connecting a red LED, which briefly lights up before failing, indicating that some current is indeed present. Despite this minor imperfection, the update successfully eliminates the critical high-voltage spike, restoring the power supply to a safe and functional state. The video concludes with an invitation for viewers who have experienced similar issues or circuit damage due to this bug to share their experiences in the comments section.
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[music] Hello everybody. Welcome back to my vlog. All right, so this is a a little video um going to show you the issue I found on my Rial DP 832. Now, I never noticed this before, and maybe I should, but if you look at the um multimeter here, this is directly from the output of the rile. I'm going to turn it on. And as you can see here, we're straight up to 33.369 volts. Now, it's uh kicked in. Good. Now, the output voltage 3 volts as it should be and it it tracks, you know, to whatever voltage I'm dialing in, it goes to where it should do. And that's the same on channel two. But let me just show you channel two now, just as uh Oh, come on. I undid the thingies to make this easy for myself. Right. Now, let me show you channel two. want to switch on. Channel 2 doesn't have that that issue. And that is a problem. I mean, imagine that you've got, you know, a device connected. It can only take 12 volts maximum, let's say, and you've got it connected to your power, you turn it on, you're automatically putting three volts. That can um, you know, that can cause you to Yeah, that that's not a good thing. as Davy Jones would say, that could cause you to have a bad day. And uh All right, so that's one thing. All right, so let's get rid of this. And there's no more issues. I'm just going to show you now if I can the firmware version. Uh system info. I don't know if you can see that. A little bit closer. Let me just bring it a little bit closer. Come on. All right. So, we got firmware version um 1.16. Okay. It says digital version, which is the firmware version. Look, DP832A. It thinks it's an 832A. I can query seen quite clearly be seen by it. It's a DP832. And it's one of the older ones as well. It's I got it, I don't know, seven years ago, six years ago, something like that. Anyway, so um yeah, so it's had it, you know, the mods done screen and and bits and pieces as you can see. Right. So, we're going to try firmware update and see if that makes any difference now because I got to pull all this out um and mess about. I'm going to do it off camera, pull it out. I got me I got me gel foil on me disc. Got it here on me disc already. And so it's a case of putting it in and doing the firmware update. So I'll be back in a minute. Okay, so I've pulled it out and I've got the USB in the back. Now the idea is now we're going to power on. And when the rival comes up with the three dots, we're going to hit the help button. So let's power on. USB in three dots. Quickly hit help button. As you can see, look, it's starting to do the upgrade process. At least putting the information in. All right. Two out of two. Um, all right. Right. Not quite sure there. Suppress to proceed to the waveform configuration interface. Notice that the dark gray buttons underneath the screen. If I want to press help button twice to open the help menu and these buttons in order. Help. Help. Well, that didn't do anything on mine. Um, right. So, once it finishes the update, the instrument will proceed to the waveform configuration interface. Notice that the five dark gray buttons underneath here are defined as M1, M2, 3, four to five. And uh uh from left to right, press the help button twice to open the help menu. Once. Twice. Um then press the buttons in order M4, M2, M1 to update analog board one. So M4, M2, and M1. So if I say M4, M2, and M1, that's not doing anything. Let's just turn that off and reboot it. You're not supposed to make any changes when you're doing that. You're not supposed to turn the power off, but it seems like it's just gone through and done it. All right. All this stuff's off. If I press help now, get nothing. I press output on. I got nothing on anything. Oh, I wonder if that's because it's got the um USB in the back still. I suppose that be one of the things you do um if the instrument fails to read the update file. Mine didn't do that. It's just I've not been able to go through the procedure uh buttons in order to update the different boards. All right, let's pull the thing out the back. Yeah, I'm going to set you there for a second. Pull this out the back. So, we've no longer got the USB thing in there. And see what happens now. All right. So, does that turn on? Ah, okay. It turns on. Now, let's have a little look in the utility system info. And now look, as you can see, it says 1.19 where it was 1.16. So the actual um the actual update procedure isn't quite what it says it is. Can I press the help buttons now? Yeah, I can. All right, cuz that's what I couldn't do before. Uh let's just go back on here. and uh going to add the utility. Press help. Now press the desired key to get the corresponding information. Press that. Select. Okay. So that works. Let's get out of there. Now what I want to see is what happens on this output thing when I first switch it on. So let's just push this back a little bit. Turn that off. put our meter back in the view and have a little look on the output on there. Right, fingers crossed. Ah, look, nothing on the output. Beautiful. All right. Well, let's just check that we do actually have an output. Yep, three volts. Okay, so that sorted that out. I wonder who if anybody got caught out with that if you had a um you know a circuit just left on there and you just happened to power up and it do your circuit some damage. I wonder if you know there's anybody out there that's got that as a feedback. I got to just double check that because um yeah, you you got no idea of the cold chill that ran down my spine when I first saw that that did that. I was like, "Wow, no." You know, all the things been playing around with that could have been damaged. Uh all right. Well, let me just just look at that. Um look at it. just uh right just look at that meter. It goes up to like just over like a volt two volts flashes on the two volts, doesn't it? Well, that's much better than it hanging on 33 whatever volts. Uh so I'm really pleased that I've done that now. Yeah. And it seems like everything else is left in there cuz if I turn that on, look, there's still many volts and milliamp and currents and watts and so that's all I wanted. I don't don't even care if it doesn't give me some of the other stuff cuz I never really use it. But that starting up with um 33 volts there was a was a spine chiller for me when I first noticed it. Anyway, that's it. That's the end of the advert ended the advert the video. Uh we've done the update. It's worked. It's cured that issue um on the output of channel one. Oh, let's just do a quick check on channel two actually. just [snorts] make sure it hasn't deferred it elsewhere. We knew channel 2 was okay before. So, uh, let's have a little look now. And yeah, I mean, it would be nice if channel one, um, didn't put any voltage out at all, but 2 volts isn't really going to hurt anything, unless you're working with something specific that has to be under two volts. And, uh, for me, that's not going to happen. hasn't happened yet. It's uh 3 volts I think was the lowest for me. Maybe if you got an LED on there, but for that amount of time. And uh I don't know if there's any current output. Might be interesting. Take a peek at that. All right. So, I decided I'm going to do a quick little check. I've gone for a uh red LED cuz they they take the less the least amount of power and I know that these ones don't really need a great deal. So, Let's pop this on here. Like this. All right. Get that on there. So, we got all eyes on the LED. For that, I'm going to turn this light off so we can capture the slightest amount. And if I just zoom that into there, right, let's have a look. Oh. Oh, did you see that? So, it does have a wee bit of current with it. That was actually the the current here is on 1 amp and there's no uh there's no current limit on it or off it. But it is interesting to see that for an instant we can off the power of the LED. But still Oh, wrong way. It's still better than uh 33 volts continuous for a while until it's uh gets rid of that startup screen. Let's just Now that's interesting. The LED doesn't seem to be working anymore. So, let's uh just set the current to something really small. Oh, what am I doing? Come here. Let's uh let's just back out of that. So, let's set the current to something really small. And uh 20 m, right? 3 volt doesn't matter. Yeah, doesn't matter. We turn it on. We killed our LED. So, there's enough power goes out of there to kill your LED. Don't know. Uh but it's still better than 33 volts. So, I'll leave it as that for now. Anyway, guys, thanks for watching. Hope this is helpful. If uh you've had any experiences with these blowing your circuits or anything like that and uh you you haven't done the the update to firmware 1.19, um hey, stick it down in the comments. And um yeah.