Video summary
The eleventh webinar in the VOSS Voices series focused on professionalizing youth work through micro-credentials brought together a diverse international audience from across Africa, Asia, the Caribbean, and Europe. The session was led by an expert panel including Dr. Shantal Moore, who introduced the agenda alongside presenters such as Dr. Mabu Rakaleetso, Dr. Gary Pluim, Dr. Kirk Perris, Mr. Jacob Carey Morland, and Dr. Seliso Ditlhogo. These experts highlighted that micro-credentials are not merely smaller versions of conventional courses but distinct records of focused learning assessed against clear standards to demonstrate specific knowledge or skills. Unlike traditional degrees, these credentials offer standalone value, can be stacked into larger qualifications, and provide flexibility for learners in formal, non-formal, or informal settings while meeting rigorous quality assurance requirements.
The core discussion centered on the unique context of Botswana, a landlocked Southern African nation where over 60% of the population is under thirty-five years old yet faces unemployment rates exceeding 30%. Current government interventions often rely on reactive measures and top-down approaches that fail to address systemic issues like school-to-work mismatches or the perception among employers regarding youth experience. To combat this, the project adapted a curriculum originally from the West Indies for smaller Commonwealth states, refining it through workshops with over forty stakeholders before tailoring it specifically for Botswana in collaboration with the Botswana Open University (BOU). This iterative process resulted in six core youth work courses delivered online using open educational resources to approximately 150 participants globally. Facilitators reported that while these bite-sized formats offered significant geographic accessibility and self-paced learning, they also encountered challenges such as digital divides due to unreliable internet access and the need to educate stakeholders on the value of this new credentialing concept in some regions.
Looking toward the future, presenters emphasized that micro-credentials serve as vital tools for empowering young people who may not have succeeded through traditional schooling pathways or professionals seeking skill enhancement without committing to full degrees. The team stressed a pedagogical shift away from multiple-choice quizzes and toward reverse-engineering courses based on tangible learning outcomes, such as creating business plans, while remaining cautious about the potential reliance of students on artificial intelligence for content generation. Despite modest enrollment numbers in specific cohorts due to the novelty of the concept, retention rates remained high between 49 and 58 participants, validating the approach's effectiveness. The session concluded with a commitment from regional partners to continue mutual support and capacity building within Southern Africa, setting the stage for future collaborations after an upcoming summer break before resuming activities in September 2026.
Read the full video transcript
Okay, welcome. I am Dr. Shantal Moore,
advisor for the Virtual University for
Small States of the Commonwealth.
And on behalf of the Commonwealth of
Learning, we are so happy that you took
the time just for you to be here.
And by doing so, you're actually
committing to yourself to build your
capacity
and to develop and to expand your
knowledge around small state matters
across the Commonwealth. And we are
certainly thankful that you took the
moment.
So, whether you're joining us from
Africa or Asia, good morning. No, it's
actually good evening in Africa or Asia.
Or if you're from the Caribbean or the
Pacific or Europe, then I want to say a
pleasant good morning.
And as we go throughout this webinar, we
are inviting you as you engage, as you
listen, to feel free to use the chat
space to drop your comments, your
questions, your concerns. And certainly
we will be acknowledging those. But more
than ever, we want to know where our
participants, where our stakeholders in
today's webinar are joining from. So, if
you'd be so kind just to go ahead and
type in the chat space your country or
your region so that at some point
towards the, you know, as we engage some
more, I can give you a shout-out and
your country or region from which you
hail from to join us today.
So, colleagues, today is our 11th
webinar in the VOSS Voices series.
And we have a large representation from
across Africa, Botswana in particular,
and the Americas, Canada,
joining today to share their voices and
feedback on the project that they are
exploring within their own sphere of the
Commonwealth. And they're going to be
digging deeply into the business of
professionalizing
youth work through micro-credentials.
And so we are just thankful for the
group. And I want to introduce them to
you so that you have a fuller sense of
the persons who are sharing with us this
morning.
Um just before the introduction, just
two bits of housekeeping matters.
Just to say that for those of you who
have registered and you're here today,
after this webinar at some point during
the rest of this month, you will be
receiving your certificate and your
badge to acknowledge your participation
in today's conversation. And we value
you so that um
we we send that out so that you can use
it as professional development hours at
your institution where
or in whatever way. If you want to put
your badge on LinkedIn, you have that
option as well. But just to acknowledge
that you will be receiving your
certification and badge for engaging in
today's webinar. And the second bit of
housekeeping matter has to do with um
how we will
um conduct a brief survey at the end of
the webinar. And so we ask you to
remember to take a few moments to
complete that survey before we before
you log out.
All right. So now, let's turn our
attention to today about
professionalizing youth and doing that
through micro-credentials. And we have
with us our presenters. I'm going to
introduce them starting with Dr. Mabu
Rakaleetso, who is the director of the
SADC Centre for Distance Education at
Botswana Open University. And she's also
the executive secretary of D E A S A.
She brings over 20 years of experience
in open and distance learning with
regional and international
service including UNESCO International
Literacy Prizes and the UK R I
International Peer Review Work.
Our second presenter is Dr. Gary Who
who is the associate who is an associate
professor at Lakehead University with um
quite a number of years of experience in
the area of youth work. He focuses on
global citizenship
faith-based learning
youth voice and applied ethics. So, his
scholarship centers around those areas.
And he's held um educational leadership
roles across the Pacific, East Africa
Canada, the Caribbean and he brings a
very strong small states and
international education experience to
today's session.
Our third presenter, Dr. Kirk Perris
he's very much involved in digital
learning as strategist and researcher
with experience across K-12, higher
education, adult education and workforce
development.
Dr. Perris' work focuses on how
technology can democratize access to
quality education and support authentic
assessment and meaningful learner
outcomes.
Our fourth presenter Mr. Jacob Carey
Morland
PhD student, educator very much into
agroecological
farming and he's an advocate for
democracy through just and sustainable
food systems.
He has supported the development and
facilitation of youth work courses
across the Commonwealth states including
Fiji and the Bahamas. And finally, we
want to introduce to you Dr. Kaba
direct it so lecturer at
Botswana Open University and he's also a
research associate at the University of
Pretoria.
And with expertise in social policy,
youth employment and youth employment,
it's great to have him on the team
today. He has strong He has a strong
publication record and places emphasis
on connecting research, practice,
program design, monitoring and
evaluation. So, the group is going to be
doing a joint presentation. Shortly,
they will tell you what their topic is
and you know, dive into it. So, ladies
and gentlemen, as we
listen
I encourage you to engage and again with
your questions, comments, feel free to
drop them in the chat and then after
their presentation, we will have that
interaction with the group. So,
colleagues, thank you. It's over to you
for your presentation. Thanks.
>> Thank you, Chantal. As she said, my name
is Kirk and I will be the
the facilitator for today's session and
so I'll start and end the talk today.
So, as we get started here is our
presentation and I'll speak through this
and then I'll gesture to Gary to
move from slide to slide. So, the title
of our presentation micro-credentials,
youth work and professional identity,
lessons from Botswana and we're really
glad that and thankful to to Chantal for
inviting us to participate in the VOSC
Voices
series of of of webinars.
You've mentioned the different
individuals that are here today and
these are the four different
organizations who are represented
in our presentation.
So, our agenda introduction I'll just
skim through that rather quickly
given that Dr. Moore has offered an
introduction for all of us. Objectives
content is of course the the main crux
of the presentation and there's five
components there with the respective
presenters.
Then we'll speak to the BOMIC
credentials experience and our
facilitators
Jacob representing both Dr. Monty Madisa
and himself. Dr. Monty could not make it
today and then I'll close off with a
path forward which will be more of like
a lessons learned and perhaps
considering next steps that would segue
into the Q&A.
So, introductions I won't go through
this other than that SADCDE is
really the anchor of this presentation.
They have a close tie to Commonwealth of
Learning as one of the four regional
centers. SADC is the Southern African
Development Community region which
comprises 16 states. You're all coming
from different parts of the
Commonwealth and or the globe and you're
members of whether it's CARICOM,
OEAC, SAARC, PIFS, there's all sorts.
EAC East African Community recognizing
one of our colleagues from Tanzania. So,
yes there are certain you could say
clusters of countries that come together
in different organizational settings and
SADC is one of those and then of course
the other part of that acronym is a
center for distance education. COL of
course you know Botswana is the the host
of SADCDE. The organization is nested
within the university and Bo has a very
close client tie to Commonwealth of
Learning given that COL was very
instrumental in moving Botswana Open
University from a college it was known
previously as BoCADOL
to Botswana Open University. And of
course Lakehead University has been a
close Um, a close partner to COL give
going back to 2019, but Gary will speak
to that during his session. So, I'll
just go to the next slide, please, Gary.
So, the objectives, you've probably seen
these before. These have been frankly
copied from the outline that we received
from Dr. Moore, and I think it sort of
transposes or
um
it uh it covers the the various VUSC
voice presentations. So, overall, it's
naturally to expand the alliances but
amongst the VUSC VUSC stakeholders.
Of course, we're going to be sharing
experiences, lessons learned, challenges
faced by small states of the
Commonwealth. As you all know, there's
over 30 small states in the
Commonwealth, which makes up the bulk of
the the the the member states. And the
other I think you could say binding
uh you could say commonality is that
small states are young young populations
amongst other issues as well. Um but
generally speaking, there are, you know,
I guess you see a lot of synergies.
Um and uh some are island states, some
are landlocked states, whatever the
case. And of course, naturally, how VUSC
is a central point to address how
challenges through this kind of
engagement can um be both addressed and
perhaps um
uh you could say resolved, if you will.
Okay, next slide, please.
So, um the bulk of the presentation
content, I'm going to speak first to
micro-credentials,
which you might have some familiarity
with, you might not, but it's certainly
a term that's been bandied about uh
quite a lot over the last several years.
So, Gary, can you just go to the next
slide, please?
Uh I think I use this graphic I used
this before in a previous presentation
for VUSC, and I think the one question I
say is micro-credentials, is it the same
puzzle but smaller pieces?
Often times, micro-credentials have been
construed as taking what would otherwise
be a conventional course and breaking up
into smaller chunks.
That is sometimes a distortion of what a
micro-credential is. Micro-credentials
are generally Gary, maybe you can just
shift to the next slide. Sorry, I I
should just give you a cue there.
What they are. Um and I kind of say not
so much what they are, what they may be.
Because it's still an emerging kind of
understanding of what a credential this
kind of credential is.
Um Bev Oliver who wrote a
rather seminal report for UNESCO
identified a micro-credential as having
these four components.
A record of focused learning, just like
any other credential.
Showing what a learner knows,
understands, or what they can do.
An assessment based on clear standards.
So, very much similar to a conventional
credential. Has standalone value and may
also contribute or complement to other
credentials. So, it might have a
sort of its own credential as a as a
separate entity.
Dr. Mor mentioned that you're going to
get certificates from your participation
in various activities. That could be
considered a credential. And that could
be considered a micro-credential. I
think the other part about
micro-credentials is that they can be
built together to create something
larger, which I'll speak to later on in
this presentation. Which is probably um
what you could say is an aspiration of
this project. Which again is focused on
two micro-credentials,
um which we'll speak to in a moment. Of
course, the last part is meets the
standards required by relevant quality
assurance. And I'll also speak to that
later on, given that the two
micro-credentials we'll be speaking
about have been actually accredited by
the Botswana government. Next slide,
please.
So, um I think the other part I I won't
actually dwell on this too much, but I'm
just referring to the last five bullet
points. And in Canada, micro-credentials
um have become more and more into the
mainstream. And they're eligible for
scholarships or for loans from the
government.
Um in New Zealand, they're transferable
from one institution to another, which
is often um very valuable in terms of
the interoperability of a
micro-credential.
There's parts of a recognition of prior
learning frameworks in Malaysia. There's
industry endorsements in some places. In
any event, um so there's different kinds
of ways of looking at micro-credentials
or rather how they're being interpreted
in different parts of the world. Uh next
slide, please.
So, this also juxtaposes
micro-credentials on the right to what
we'd otherwise say conventional or
macro-credentials on the left. I won't
dwell too much on that for the sake of
time. Other than that, micro-credentials
are generally viewed as short. The ones
we're going to speak about have been 5
to 6 weeks in duration. Um
sometimes they are less regulated. They
are you could say um
you know, they don't have to necessarily
go through the normal approvals that
other courses um are required. And of
course can inform in rather formal,
non-formal, or informal learning
environments.
Uh next slide, please.
And that's just the end of my
presentation on micro-credentials. Um
we'll come back to this in terms of how
they've been interpreted at Bo. Um and
um
that'll come out in the following
presentations. So, I'm going to now
shift to my colleague Gary to speak
about youth work and the concept of
education transfer in the Commonwealth.
>> Thank you, Kirk. So, this backdrop about
micro-credentials is useful because our
interest is to develop um and implement
micro-credentials in the field of youth
work. So, for people who want to become
youth workers, for youth workers who
want to upskill, uh or credentialize
their experiences, and so on. So,
a short backdrop of the importance of
youth work. You youth workers work with
youth. And across the Commonwealth, 50%
of citizens in the Commonwealth are
youth. Um
you we're thinking of young people who
are transitioning between childhood and
adulthood. And this is a very diverse
group. Um
but there are some global challenges uh
across youth across the world
um including
issues of employment uh and
underemployment,
um changing job landscapes with
increasing and changing technologies. Um
there are health issues, there are
issues related to the climate crisis,
and also around political participation
and citizenship and so on. So, our focus
in thinking about youth work is to help
support people who want to work with
youth to develop skills um
and uh and aptitudes to be able to work
in this field. So, the line of logic is
that youth issues can be addressed by a
robust um field of youth work.
And
um within that field, we would have
youth workers and the training of youth
workers through micro-credentials.
So, youth work as as a field is all
forms of rights-based youth engagement
approaches that build personal awareness
and support the social, political, and
economic empowerment of young people
delivered through a non-formal learning
within a matrix of care. So, we borrowed
this from the Commonwealth Secretariat
as a definition.
But those of you that work in these
spaces know of its complexity, that
there are everythings from outcomes
frameworks to national occupational
standards, quality standards, uh and the
UNCRC.
Um we have processes and practices,
there are ethics, there are values, and
there are all sorts of different kinds
of topics that you can see within this
wheel. So, lots of sort of scholarship
around youth work and what it entails
and the complexities. In our work, we
have certain values that guide our work.
So, one is when we think about youth and
youth work, we think about youth as
socially active agents, not just passive
individuals, but they are active and so
thinking about the degree in our
courses, for example, to which youth are
are positioned to design and have agency
in these courses. Um when we uh
work on the research within this
project, we evaluate the projects and so
on, we take participatory approaches
such as a YPAR youth participatory
action research approach.
And we also think of youth work as
positive development. So positive youth
development versus problem-based youth
work. In other words, we don't just
think about the problems and challenges
associated with youthhood, but also the
opportunities and possibilities.
So this our project um
began uh upwards of of seven or eight
years ago
uh when we took a
um a cadre of uh curriculum from the
West Indies. And we took uh youth work
uh 10 different youth work courses from
the University of the West Indies.
Uh and we tried to see of its
applicability to other small states
across the Commonwealth. And our
question our guiding question for this
was is
whether it's reasonable to excep- expect
and assume that we can share online
curriculum between small states and in
this way
uh case small states of the
Commonwealth.
So our project began by looking at
curriculum in the West Indies
uh and then we um worked with the
University of the South Pacific to um
curate that curriculum and redesign in
local contexts
um to develop micro-credentials
uh across the Pacific.
Um that curriculum was also used in the
Bahamas at the Bahamas Technical and
Vocational Institute and we curated
curriculum there
uh to repurpose it for that country. And
our current project is with the Botswana
Open University,
um, using the framework of those courses
in the context of the of Botswana.
Um, last year at the VUSC Voices Present
uh, series in the VUSC Voices Present
series, I presented in-depth um,
that history of this project. So, I
won't go into great detail about it
right now. You can find it in the
in the [clears throat] repository of
VUSC Voices uh, presentations.
But, very quickly, we went through a
fairly elaborate process in each of
these cases. So, in the case of the
University of the South Pacific of going
through stakeholder meetings from
workshopping the courses, course
writing, evaluation, implementation,
um, trial and error, meeting with about
40 different stakeholders in youth work
spaces to provide input to actually roll
up our sleeves and write the courses,
and work with these critical questions,
like these fundamental questions. What
are the most pressing issues facing
youth in your home community?
So, we unpacked those. We developed
objectives and learning outcomes for the
courses, eventually developed six
different courses, five of which are
here.
Um, and we ran those courses
um, online um, in online flexible
learning situations
um, using OER um,
and uh, and massive
uh, online open communities. So,
uh, we had upwards of 100 and 150 people
throughout the courses. Um, and uh, we
had some great feedback in terms of
young people feeling that they issues
were related to real world
problems um,
and uh, that they were well facilitated
and so on.
So, we did
with the success of that, we moved to
the Bahamas.
And
invited people to look at these courses
and to see if they could reasonably
expect to use them in their context as
well.
Um, we use courses from the South
Pacific. So, these were the six courses
that we developed and through a similar
process of work shopping them,
facilitating feedback sessions and so
on, we developed six related courses in
the Bahamas. So, because of different
cultural contexts and different
political economies and um
issues on the ground, some were similar
but some were a little bit different.
And you can see in this case, the health
and well-being course, there's some
degree of translation there.
Um, and similarly, entrepreneurship and
career readiness, there was some degree
of similarity there.
And looking [clears throat] ahead to
this presentation
we made some educated guesses and
through conversations with our
colleagues in Botswana we had
we were able to
um,
uh
earmark a couple of courses that we've
run in both of that we designed in both
of these contexts that we thought would
be useful uh, in Botswana.
Um, now, to provide us a more fuller
look at the context of youth and the
landscape of youth work in Botswana, I'm
going to pass to my colleague Dr. Diarra
Ditlhogo
to present a little bit about
um, these backdrop that will set up the
the rationale for the implementation of
the courses in Botswana.
>> Uh, thank you so much, Gada.
And hello to everyone.
I'll be giving a presentation
uh
on uh youth and youth work in in
Botswana.
Let me indicate that uh
Botswana is a a landlocked country in in
in Southern Africa.
Uh we are sharing borders with South
Africa, uh Zimbabwe, and um and Namibia,
and and Zambia.
So, I'll be presenting on um uh youth in
Botswana and youth work.
Uh let's go to the slide uh again.
Thank you so much. Um
I've indicated that we are in uh
Southern Africa and with a population of
uh 2.6
million.
I'm still awaiting the the slide
uh Gareth.
Uh oh, thank you so much. We are
population of 2.6 uh million.
And um although we are just 2 million,
uh youth uh constitutes a significant uh
proportion of uh Botswana's population
and represents an important uh resource
for the country's uh social, economic,
and uh uh political development.
We are a a youthful country, as you can
see from the statistics that uh young
people constitute uh
60% of the the larger population.
And um
the term uh uh
youth can be defined uh differently with
a lot of different connotations, and at
times it's uh meshed with semantics.
Um but in Botswana, when we refer to a
young person or a youth,
we define uh young person is defined as
someone between age of 18 and and 35
years. That is according to our national
youth policy of of 2010. We understand
in other countries, maybe Pacifics and
United Nations, young people are between
15 and 24, others can be up to 40. But
in the context of Botswana, as per the
African Youth Charter,
which is defined as someone between the
age of 18 and and and 35.
And as a demographic a group,
uh youth are they are vital
in terms of um
driving the sustainable development,
uh economic diversification,
uh social cohesion and and national
building.
Although
we have a youthful a population,
the country is is grappling with a high
unprecedented
proportions of youth unemployment.
We talking about uh over 30% of youth
unemployment.
There's um youth underemployment
um as well. And there are a number of
factors that contribute to this high
unprecedented uh proportions of of youth
unemployment.
Um
schools mismatch and
people always saying young people lack
experience.
And um
our our
uh the major employer in Botswana is the
government.
So, in the event um the government is
not employing due to economic uh
conditions and and so forth, young
people are most hard hit because the
government in Botswana is the is the
larger employer. And this uh
unemployment, it affects young people uh
negatively.
Uh it leads to increased uh incidence of
poverty, you know, depression,
and and poor health.
Uh however, the government of Botswana
uh did not fold its arms
um in trying to in addressing uh youth
unemployment. Uh the government came up
with some measures, some programs, some
interventions in order to to to address
youth unemployment and other challenges
faced by young people. Though the
situation remains unabated.
Let's move on to the next slide. That
was the context of youth in in Botswana.
And now I will talk about the
youth work
in Botswana.
So, in Botswana, youth work
refers to those programs,
interventions and that
aiming at empowering young people.
And in our context,
it involves working with
youth in formal and both non-formal
settings
to enhance their their skills,
their confidence,
their participation,
and leadership as well as life
opportunities. That is a youth work in
in Botswana.
And um
youth work has has developed through a
government initiatives. The government
is at the forefront of addressing um
coming up with interventions that are
aiming at assisting young people,
ameliorating their their conditions.
So, we have the Ministry of Youth
and
Gender Affairs.
In the past, it was called Ministry of
Youth, Sport and Culture and
Development. So, all the government is
the main player in addressing issues of
youth unemployment,
youth empowerment and positive
development.
Um youth work activities are undertaken
by by a range of of actors.
Um there are social workers,
community volunteers, psychologists,
sociologists,
even teachers,
and community development practitioners.
So, you can tell that all this
uh professionals that I've just
mentioned, their nomenclature is not on
on youth work. They haven't done any
trainings in in youth work. Hence, it is
vital now
to talk about the need for
professionalization of of youth work.
And the government of Botswana is
heading towards that direction to
professionalize youth work so that those
who are at the forefront in addressing
youth matters are now qualified
professionals in the area of youth work.
I've mentioned that even though the
country is experiencing
high and persistent high proportions of
youth unemployment and other challenges,
the government came up with some
responses or interventions. In 1991, the
government came up with the the first
policy national youth policy, which was
revised in in 20 2010. And currently,
the government is in the process of
revising the 2010 national youth policy.
And the this revisions are done
after 10 years because the circumstances
changes,
new challenges emerges, the landscape
changes. So, all these interventions,
some are were meant to address
um
unemployment head on because some of
these interventions,
they are entrepreneurship development
interventions. Young people are financed
to kick-start a businesses with the
intention of creating employment for
other young people. Some of these
initiatives are grants. Young people
don't have to return anything. Some of
them, young people have to return 50%
and then the other 50% is a grant. Some
is an internship program to try and
capacitate young people to have a
hands-on experience before they can
apply for for employment opportunities.
Let's move on to to the next slide. Um
one might um say the government of
Botswana has a number of interventions
to address with issues.
But how come the situation is not
improving?
No, there are some challenges with the
the current interventions that are meant
to address uh youth entrepreneurship
development and other uh youth uh
challenges.
So, most of the the interventions
uh I would say the government most of
the time is thinking alone.
The government uh does not engage in
thorough, robust, and empirical
research.
Now, you know with empirical research,
you are able to to tell whether your
interventions will produce results and
so forth. But most of the time, the
government is is is reactive whenever
there are challenges. The government
will come up with programs.
And then some of the programs, there's a
a fragmentation because there are so
many departments and ministries that are
aiming at uh dealing with young people.
And then you realize there's no synergy.
There's no um
coordination. There's
compartmentalization.
The
different departments are doing things
differently and there's no uh that uh
coordination where everything can be
coordinated from. And um there is also
issue of uh top-down approach.
Most of the interventions that made
without the intervention of young people
themselves.
And uh that's why some of the
interventions they don't produce
results. And um other scholars have
argued that some of the interventions
they exploit participants. Participants
uh
that have that there is an opportunity
for hands-on experience and they what
they get as um a monthly allowance
uh other scholars they say it is too is
way too little. Therefore we are
expecting participants. And there's lack
of monitoring and evaluation. And in the
absence of monitoring and evaluation, it
becomes difficult to tell whether the
interventions are producing results or
not. So that is why
I would continue to talk about the
professionalization of of youth work,
which I believe it would that would be
able to assist a number of the
challenges that are facing the the
current interventions.
Now this one is the on on the
challenges. What are opportunities for
for professionalization?
Well, Botswana is well positioned to to
advance the professionalization of of
youth work through existing youth policy
frameworks. There are a number of youth
policy frameworks in the country. And
then there are
institutions now that are offering a
youth related programs, like Botswana
Open University has started offering
uh uh uh
disciplines
focusing on on youth.
Now we want to professionalize youth
work so that
those who are working with young people,
those who are dealing with issues of
young people can be professionals who
have
been through training of youth work.
They understand all the principles
and the theories and values and and so
forth. And there's also a growing
recognition of
uh development as a as a specialized
field. Hence there is a Ministry of of
Youth and and Gender Affairs. And um
they are whatever we are doing is in
line with the African Youth Charter,
um African Union
on issues that affect young people. And
there's collaboration with with the
professional bodies and youth serving
organizations. There are a number of
youth serving organizations in the
country.
Therefore, I believe those are
opportunities that we can
um tap from so that we can be able to
professionalize youth work. and is
increased demand of evidence-based youth
intervention and
of late they are through call and the
Lakehead University we have introduction
of or we have introduced
micro-credentials
in youth work in the country.
And they have started the beginning of
this year and now at this juncture
let me
hand over to my colleague Dr. Seliso to
talk about the the genesis of
micro-credentials
and how we we we we the conceptualize
and the way we are so far in short the
journey so far. Thank you so much. Over
to you Dr. Mawa.
>> Um greetings from Botswana ladies and
gentlemen.
I also feel very grateful to be part of
this team and I'm equally happy that I
have observed that some of the team
members especially from all who are
critical in the
delivery and support of the program are
also in attendance.
I take note that Reka Humanaris also in
attendance.
And allow me colleagues it's very cold
in Botswana. We are not used to winter.
So it's it's cold and allow me to
present with my video switched off.
I think what is important is to hear
that which I want to say.
Right. And thank you Radebe Radebe Zile
for making way for me and for even
making my job even easy cuz for me what
I'll present is kind of a melting pot of
all what other colleagues have have said
the prior presentations from Gary, Kirk
and and Gabo. So I'll I'll simply be
talking about the genesis or why we are
here, where we we
why micro-credentials in Botswana. If
you can move on to the next um slide,
Gary. It all started um colleagues when
two colleagues from Lakehead University
visited some of the countries in
Southern Africa just to check on their
youth projects and establish new
networks where where possible. And then
we were fortunate enough to be linked to
this visiting team that comprised of Dr.
Gary Pluim, Mr. Jacob
um who who are who are part of the
panelists uh to these discussions.
So, we were connected to the colleagues
by Kirk and then we
managed to convince them to visit
Botswana Open University where the SADC
Centre of uh Distance Education, one of
the core um
centers is housed. So, we we hosted them
there and that is where engagement on
offering micro-credentials all started
and as they say, the rest is history.
But, when they were in Botswana in 2024,
we had a conversation about the youth um
global experience that they were putting
together for 2025 and they invited us to
participate um at that dialogue. Of
course, we're very happy. We recruited
young people. We had a slot of 10
participants that we enrolled in the
program. So, the program was
two-pronged. We There was the the
virtual um experience where they
discussed with colleagues from all
corners of the world. I think over 60
countries participated including
Botswana and you know, others from
Africa, Caribbeans, and the like. So,
there we identified young people to
participate in this virtual experience
and then out of those upon completion,
two were identified to join the team in
um Canada. There was an in-person summit
that was organized to
conclude all that which was discussed.
If we can move on to the next slide. So,
it was actually during this
global summit that we got to appreciate
that in Africa
the challenges facing our young people
are not different from challenges facing
young people from other parts of the
world. We were happy that our young
people managed to engage with
young people from other parts of the
world in issues of sexuality, in issues
of unemployment, in issues of exclusion.
Our young people were very clear. They
were very bold and shared that they were
excluded because decisions that are made
for them
do not involve them. You know, people
who sit around tables to take decisions
affecting them never, you know, reach
out to them to say, "Hey, can you come
and do we have a conversation about what
affects you?" So, they the issues of
exclusion were were raised.
The young people did voice that they
needed to hear
what people the global issues affecting
them. They wanted to be part of the
problem-solving, not just to, you know,
be identified as um
noisy lot or a troublesome lot. They
wanted to be part of the solutions to
their problems. So, when young people
shared, we thought that we could borrow
a leaf from all that. We thought that,
you know, with with with peace and
conflict coming up with issues of food
security, with issues of AI and
technology and all other aspects that
were actually coming up from these
discussions. We had a round table, of
course, with Lakehead and said, um we we
are impressed. We are happy with how the
young people from other parts of the
world are articulating issues. So, we
really wanted to borrow a leaf from
that. We wanted to borrow a leaf from
that experience and bring it to Botswana
cuz we wanted to pilot it here, start
small, and ultimately move to the rest
of the region. Um if we can move on to
the next slide, Craig
uh Gary, sorry. Yeah, so beyond Canada,
we thought that one way that we can
positively make an impact
was to identify that which we can bring
home. And the greatest take-home
um or what we considered good practice
was micro-credentials.
We thought that micro-credentials were
very critical critical for skills
enhancement. You know, when when we sat
at BU with a team, we came back, we
established a team that had
instructional designers, lecturers,
learner support personnel. You know, we
wanted to come up with an all-rounded
person that would graduate out of the
micro-credential program. So, what
happened was that we put together
a team and looked at the menu of
programs that um Craig and Gary made
reference to. It's about six courses,
but we thought because this is a pilot,
we looked at Botswana, we looked at
Southern Africa as a region to say,
"Look, what two critical courses can we
offer our young people so that they are
change makers?" We wanted to come up
with change makers who would go out to
the world as job creators and not only
as job seekers. So, we decided that we
could
pilot the youth employability and
entrepreneurship
and the youth rise, civic engagement,
and political participation. Why did we
identify these two? We identified these
two because like Dr. Jared Ditsile has
said, a country like Botswana, its young
people are jobless.
You know, you will be having young
graduates who are unemployed. And we
thought that we needed to introduce to
young people the spirit of
entrepreneurship. We thought that we
should talk to them about starting a
small business, creating business plans,
talk to them about financial literacy
and marketing their products, as well as
supporting youth entrepreneurs. You see,
you can create
an entrepreneur. But then beyond that,
they need to be hand-held in marketing,
in in in in you know, and even financial
literacy. And that is what is is
contained in the in the youth
employability and entrepreneurship
course micro-credential. Then there is
one on youth rights, civic engagement,
and political participation. We thought
that in Southern Africa,
a lot of our young people are not
interested in politics. There's a lot of
voter apathy when elections come.
There's a lot of disengagement. You
know, our young people are disconnected
from their civic space at all. So, we we
we thought that these could be our
trailblazers. These could be the two
causes that we we start working
with to impart youth rights to the young
people because they said they want to be
involved at decision-making. They need
to know and understand their rights.
They needed to understand generally what
civic engagement is about. Our young
people in Southern Africa and are very
docile and they needed to be hand-held.
They needed to be part of the political
games. You know, most of the countries
like like our country, come election
time, it's these very young people who
are taken around as ground soldiers,
soliciting for votes for the elderly.
And then when the elderly are voted into
power they forget all together about
these young people. So we wanted to tell
them that other than getting and
soliciting votes for the elderly they
can also solicit for votes for for for
for their peers so that they are heard,
you know, when when when when decisions
are
are made about them. And um what is
important ladies and gentlemen is to to
for for you to know that once we we
started working with Lakehead University
we got sponsorship from the Virtual
University of the Small States of the
Commonwealth VUSSC, which is a network
of of call to contextualize these um
materials cuz they were initially um
offered in the Caribbean. So we had to
make them
con- context them to suit the Botswana
and the African context. And um we the
thinking was that beyond Botswana we
will be hand-holding other colleagues
from the region to also enroll their
young people to also support their young
people um with these two programs and
then ultimately um cascade them to bring
in the other four, which include youth
and climate crisis, health and
well-being for youth, you know, engaging
youth in their communities and others.
So this is just a pilot like all was
said and it is also important to note
that we complied by the rules and the
regulations of the Republic of Botswana
that all new programs have to be
evaluated through Botswana Quality
Assurance and Human Resource Development
Council. And this was submitted and
accredited by the Human Resource
Development Council because it's a
non-credit bearing course. So maybe I'll
pause here um ladies and gentlemen and
allow KEC
who was introduced earlier on to come in
and continue the dialogue.
Thank you, colleagues.
>> Thank you, Dr. Silatso.
Gary, can you just shift to the next
part? I'm going to do this rather
quickly given that
given the time. So, this just is an
overview of the two micro-credentials
and how they were
disaggregated into six components from
an introduction to a given topic down to
the final assessment, which is a
consolidation summary and a really a
final assessment activity.
Uh next slide, please.
So, what I want to just talk about for
about 2 minutes is the how these courses
micro-credentials came together. The
kind of so-called origin story is that
from what Gary had shared with that map
of the world, these courses started from
the University of the West Indies in the
Caribbean
and we took those as open educational
resources and repurposed them. Now, if
you're on this call, you all have seen O
Cole and Cole's an evangelist for open
educational resources. And these eight
different graphics represent the
different kinds of OER that are
available against a Creative Commons
license.
All of the micro-credentials that have
come through this project from the
Pacific to the Caribbean and then now
back to Africa have been
assigned a CC BY SA license, which the
SA means share-alike, which is the idea
that anything we've developed
can be repurposed with the idea that it
has to be shared back to the community,
if you will, the global online
community.
Uh next slide, please.
So,
you're just going to [clears throat] see
a quick example of what we did from the
pre-existing content in the Pacific and
how we transpose that or repurposed it
as an OER here in Botswana. And so,
there's just a green, yellow, and pink,
which I'll refer to in the next slide.
Gary, please.
So, this is the next two slides. So,
this is the on the left, you'll see the
core shell from the University of the
South Pacific, which Gary and Jacob had
very much
a lot of involvement in developing. They
were frankly the developers of these
courses.
So, this was called Youth Rights Oh,
sorry, just one back. Youth Rights Civic
Engagement Political Participation. Same
title in the micro-credential in
Botswana.
Now, a course in the Pacific, and we
have a at least one colleague from the
Pacific from Samoa,
what you experience every day,
whether you're a youth worker or a
youth, is
you know, notably different than what it
would be in Botswana or anywhere else in
the world.
So, we repurposed or recontextualized
these courses the micro-credentials for
the Botswana context. Next, please.
So, the whatever is green
was the original content that came from
the Pacific. Whatever is yellow
is what we had repurposed to
contextualize for the Botswana context.
So, you can just see on the right side
the list of eight bullet points. They're
all mentioning different organizations.
Many of them are in Africa.
And there's different parts below, but
the idea is I'm trying to demonstrate,
you could say, the ease of
repurposing content
from Pacific, which was green, to you
could say, Botswana, which was green and
yellow. We used reused some of the green
content with the Pacific content, which
was more universal in terms of its
relevance.
Um next slide, please.
Oh, that's it. So, yeah, um that was all
I wanted to share was with how where the
content came from. And again, a really
important point is the ease as which as
from which we repurposed. Ease is
relative. It took a lot of time, but we
weren't reinventing the wheel. You could
say we were creating a new wheel, if you
will. Um so, now I'm going to shift to
Jacob who is one of the facilitators in
the micro-credentials and has been very
much involved in this project for pretty
much I think 7 years now going back to
to 2019-2020. Jacob, over to you.
>> Thanks, Kirk. And uh I'll be sharing my
experience uh along with um
some reflections from my colleague Dr.
Medisa as well, who's been serving as a
co-facilitator
on these uh two micro-credential courses
at at uh BYU.
So,
I'm very excited to be here with all of
you um in this
um
session. So, the
there's two micro-credential courses,
one entrepreneurship
um and civics. And
I think it was mentioned earlier. I'll
I'll mention just the the logistics of
the course and how students will
experience the course. So, it's hosted
on this platform. Students will sign in.
There's
a syllabus, there's
modules, weekly modules that are
released, and students are to be
attending to each module each week with
a discussion post typically, as well as
a quiz
or two quizzes in each week, and then
also an expectation that they'll be
replying to one another um in
conversation through the discussion
posts with a culminating activity.
And students will be assessed at the end
based on their total contributions
throughout the module in terms of
their number of quizzes completed and
passed, as well as their discussion
posts, their replies, and their final
assessment.
And so, my role as a facilitator along
with Dr. Medisa is to encourage the
students along the process
uh to ignite conversation and discussion
um provide feedback and comments as
students go, as well as we decided in
this iteration to host synchronous
sessions with students virtually,
which provided them that opportunity to
touch base in a more of a face-to-face
personal setting. Although these were
not requirements uh
of the of the courses, these were
voluntary optional additions that we
wanted just to offer for students so
that they would have some human touch
point uh throughout their experience.
We also had a separate WhatsApp group
that students could use to post
questions and concerns. And I would just
note that
um
one of the Well, I'll I'll I'll mention
that in a moment. Uh maybe I'll say next
slide, Gary.
So, in lead-up to the launch of these
courses, I had the opportunity to visit
Botswana on two separate occasions, most
recently in the fall of 2025 where we
hosted a workshop with approximately 30
young people across Botswana who came
together to share feedback um
and ideas around the courses that were
previously developed. Um
And so,
one of the words that really stood out
to us and to me in particular was this
idea of um
poly-lithic. So, youth in Botswana, like
youth elsewhere around the world, are
not monolithic. They're all different.
And so, one of the the pedagogical
challenges in terms of coming up with
content, not just to adapt it to the
Botswana context, but how can you create
content that speaks to the diverse lived
experiences of youth,
um whoever they may be. Just because
they live in the same country or the
same region or the same neighborhood
doesn't mean that they um
have the same experiences or have the
same needs
um or have the same
um
you know, learning
uh opportunities or learning interests.
So, really reflecting that idea of
diversity and and trying to include as
many young people as possible and re-
reiterating the importance of our
overarching methodology of youth
participatory action
um research throughout this project,
looking at youth leadership, how can we
ensure that youth are represented at all
stages of this process?
And so that's been one of my hats as a
token younger person in this group,
although I'm I think I've now aged out
of the official youth categories, but
throughout this process I was in various
uh stages of youthhood. And so for me,
I've always been I've had a
strong eye to make sure that youth are
included.
And I've recognized varying challenges
of doing that, and so I've often tried
to relay this to the project team and
tried to uh encourage young people to
continue through the process um as they
encounter various challenges and
barriers, especially inter um as we
engage an international
project of this scope that's that's
operating at varying dimensions um
and
timelines.
Okay. Um
Oh, and I wanted to reiterate when I um
when I did this process in Fiji, one of
the things I learned um because I'd
never been to Fiji and never never been
to the South Pacific, and I was tasked
with coming up with content and
curriculum and support for students
there is
I didn't realize how important rugby
was. And this is one of those uh
cultural contexts, those things that I
learned and I learned a lot about um
the importance of teamwork
and flexibility and adaptability and to
trust in one another and
keep moving down the keep moving the
ball down the field, pass it to each
other, and be ready to receive it, and
if you get knocked down to keep moving
back up.
And so I'm going to get you Gary to keep
us moving forward.
And uh one more
maybe one more slide, I think. I had uh
speaking to the challenges and
opportunities, and I'll just speak to
that real quick here.
So
one of the
opportunities clearly, that
these virtual online courses allow for
is it's geographically accessible. So,
anyone, anywhere with a good internet
connection and reliable technology can
access the program. So, that's really
amazing to see the diversity of students
who have joined us throughout these
courses over the years and then in
particular in Botswana here.
It's also self-paced. So, students with
busy schedules can
sign on and work on that at their own
time and not be expected to be in a
particular place at a particular time.
And furthermore,
they're short. They're bite-size. So,
students don't have to commit to months
or years of their careers and their
lives invested in, you know, diploma or
degree programs. And so, this can now
really provide an opportunity for
students from many different
backgrounds.
Which also leads into some of the
challenges. So, in these
micro-credential courses, we would have
anywhere from high school students or
students in in um
um who have not yet begun their tertiary
or post-secondary education. So, these
could be 16-year-old, 17-year-old,
18-year-olds.
Or we would have students at the master
or the graduate levels. And so,
sometimes this can present some
challenges in terms of how can you
have meaningful
uh content for a wide range of people
from different backgrounds. It's not
just different ages, but different
um
academic backgrounds. So, students
coming from varying disciplines coming
together in this in these
micro-credential courses
coming from varying geographies and
cultural backgrounds and so on and so
forth.
So, that can be a bit of a challenge in
terms of
ensuring everyone is speaking language
that people can understand, that's
accessible.
Another major barrier that
is evident is that digital divides
persist.
So, in Botswana in particular, the cost
of internet and access to technology was
a recurring theme among participants.
So, not having um
reliable access to stable internet. So,
many students
the most common inquiry that students
would uh would send to us or or message
would be something technology related.
So, rarely were they reaching out to me
as a co-facilitator to explain any of
the content. It was more about, you
know, asking for extensions because our
internet service was was poor or
technology was in service.
And so, considering that many students
may not have reliable access to laptops
or desktop computers, but may also be
operating on tablets
or phones, which would make it um
another design consideration for the
kinds of content or expectations and
assignments that we would have them
perform.
And so, that led, of course, to a lower
engagement in virtual spaces than you
would see in in-person programs. And so,
I think having those synchronous
opportunities where students could
gather to connect,
uh we saw really great engagement from
students in that in terms of their
attendance.
And I think um had we offered more of
those, I think students would have um
been even more engaged throughout the
process, although that comes with
additional costs and um
and other trade-offs in that way.
I think um there's other there's other
reflections, too, but in the interest of
time, I'll leave it there.
And I look forward to um
to any discussion we have or questions.
>> Thanks, Jacob. Um I think I'm I'm
cognizant of time. Chantel did give us a
warning um or maybe an opening, rather,
uh that uh you know, sometimes the the
VUSC Voices group um are amenable to
going a bit over time. So, um I think
we'll indulge that just for a couple of
minutes, and then we'll shift to a Q&A.
So, just a quick wrap-up. Um and by the
way, it's so encouraging to see that we
still have pretty much uh
everyone that's still here.
And one just joined. It was 54, just
went up to 55 participants. So really
I'm really happy for that. So just in
terms of the last slide last few slides
here. This is
a path forward. This is the the final
component before we go to the the open
discussion session.
So just some lessons learned
and so overall the aggregated enrollment
across these micro-credentials which
have been offered twice
not high. I'll be very honest. It's at
58 and that's enrollment not
completions.
Jacob and Monty are still going through
the assessments from the first cohort
which ended in May and then the second
cohort for both micro-credentials is
ending at the end of this month.
Now why? Well, I'm going to come to that
in a moment. But before I do, Jacob
touched on some of the issues that
learners faced.
There's the connectivity issue. There's
the
the diversity of participants.
And of course and the concept of
interpreting deadlines. I think a
micro-credential that kind of exists
outside of the formal credential
framework within Botswana Open
University presented this notion of
I guess you could say the compliance to
requirements was not as well
established.
But at the same time we recognize as
evangelists as I've used before of open
and distance learning that we want to be
flexible as as possible as flexible as
possible for our students. So we have
shifted deadlines to accommodate
different
different students. I think the other
the last three points is and this segway
this sort of links back to the initial
two points is the requirement to
socialize micro-credentials. Now what
does socialize mean? It means from my
perspective how do we present or you
could say frankly educate in a way
without sounding condescending, but how
do we you know
raise awareness visibility of micro
credentials
within a value of a larger credentialing
framework. Now, that might be sort of
for the the discussion that will follow
this presentation.
But that is one thing that we
encountered was that a lot of people are
like, "Well, what is a micro
credential?" when Dr. Maba and her team
were going out to promote the enrollment
to encourage enrollment.
At the same time, we have a legitimacy
we a feather in our cap so to speak is
that the Human Resource Development
Council in Botswana gave the sanction to
credential allow us to deliver this
course under their umbrella. So, it has
been a regulated approved course if you
will or micro credentials if you will,
which I think segues to
the final point which I'll come to in a
moment. I think the other lessons
learned was the ease of OER. Now, I gave
a very quick presentation of how we
repurposed these courses from UE to the
Pacific
and then to the Caribbean and then of
course back to to
to Botswana.
And then the other part of course is the
the last part of the sustainability of
micro credential.
Dr. Seletso has already said that they
want to offer this again after this
project ends which is ending this month
that they want to offer this again
independently of the COL Lakehead
partnership. And that they have the
confidence to do that. And the
opportunity that we will have in that
I'll continue to have a discussion with
Bo is that this could be
the micro credentials could you could
say be considered as equivalency to a
course in the Bachelor Social Sciences
and Youth Development that you can see
there. That's a graph that's a
screenshot from the Bo website. It's a
bachelor degree program that is yet to
be offered, but there is you could see
there is some sort of you could say
interoperability of a micro credential
with a larger credential.
The last part and this just came out the
other day, was what other value could a
micro-credential have?
Now, in the youth entrepreneurship
micro-credential, we speak a lot about
um and Dr. Deering had mentioned this,
various
um programs that the government offers
for youth entrepreneurs. One of them is
called a youth development fund.
And you have to apply, as you see, this
is the guidelines for the application.
And one thought that came out was that
could this micro-credential
be a foundation or a component to
someone's application for the youth
development fund?
So, it's kind of thinking about an
innovative way of where
micro-credentials might exist outside of
the conventional conventional course or
uh credit framework. And here's an
example of where that could be possible
and that's something we'd love to follow
up with in due course if it becomes um a
reality.
So, um I think I'm going to stop there
with one last slide.
I'm going to skip the summary, Gary. So,
just this one last image. So, this is
the one of the first um images we
showed, which had showed the pathway of
1 2 3. Our arrows have have disappeared,
but um from UWI in the Caribbean to
Pacific is one and then um
then
our numbers really got mixed up. Anyway,
forget the numbers.
Um let's just focus on number four,
which wasn't there in the original um
image that Gary had showed. And that is
where are our micro-credentials going to
go next? So, that is an invitation to
others to reach out to us or to Shantal
Association to inquire about where youth
work micro-credentials might be able to
um operate and uh
have some impact in your corner of the
globe. So, I'll stop there. Thank you
very much and I'll shift back to um our
chair, Dr. Dr. Moore, um
to uh to take us to the final stages of
the presentation for Q&A. Thank you.
>> Okay, thank you so very much team for
your presentation, Gary, Kirk,
Jacob, Kabelo, Mpho, very rich, very
interesting. And I like how you were
able to contextualize the process for
us, and then you moved into why youth
and why micro-credentialing youth
workers. I also appreciated the
realities on the ground that you shared,
which call for this work around youth
and um making sure that um you advance
youth practices. And finally, with
regard to OER and micro-credential,
where next? Love that um sequential
development of your presentation. In
terms of questions, I now open the
webinar space for participants to um
engage with questions. You can put
questions in the chat or just indicate,
and you know, just go right ahead and
and share your questions and empower the
conversation that we want to have.
I see one question already in the chat
from
um
Sheila
asking, "Should micro-credentials be
accredited?
And if yes, how do they assist with the
process of accreditation for
micro-credentials?" Yeah.
Who would like to take that one on?
>> Uh I'm happy to take it, um but maybe
I'll defer to others. I'll hit pause it
to see if other other colleagues like to
uh to to contribute. Um so, how can they
be accredited? Well, in the Botswana
context, um it this came from Dr. Dr.
Seletso, so maybe Mpho I'll defer to you
in a moment, but um
it was I'm not sure if it was a
requirement or was it an idea that came
from Bo? I think it was a requirement
from HRDC that Bo as a as a public
institution has to have its any of its
courses, however small,
approved from the governing body. So,
that was an application
that Dr. Mabu had filled out and that we
had contributed to offer a bit more
support to fill help fill out the
application. And the approval process
took I think about eight weeks. I think
it was a little bit delayed because it
was over the Christmas break. So, that's
how that went in Botswana. Now, I can
also speak to Canada. Before I go back
to
just to give a bit of a broader context.
In Canada, you don't need approval to
offer micro-credential. It's what we
It's it's sort of
open season on developing credentials,
which I think can compromise the
legitimacy. If anyone if and I often use
the example, if you hit record
on this particular webinar, then, you
know, Chantal can call that a
micro-credential if if you so choose.
And that really I think dilutes the
value of it compared to a six-week
intervention that we're doing at
Botswana Open University. So, different
country contexts have different
regulations. New Zealand is very
regulated. Australia is. Here we have Bo
that Botswana has also similar
regulations, but then you have Canada
that that is not. So, it does vary quite
a bit,
but maybe I'll just defer to Mabu if you
want to offer any remarks on the HRDC
process before we maybe go to the next
question.
>> Yes. So, for Botswana, thank you for the
question, Sheila. Prof. Mphahlele. For
Botswana, we it's a requirement. You
know, when when institutions are
established, before they can offer any
program or any of the programs, they
have to be accredited
by as
education and training
institutions or ETPs. So,
Botswana Open University is accredited
by Botswana Qualifications Authority.
But, for the micro-credential, we could
not accredit it, but they have to manage
the quality of programs that are offered
by ETPs in the country. So, it's a
requirement that it's a regulatory
requirement that short courses, cuz they
fall under short courses, they should be
um regulated and registered for
compliance with the Human Resource
Development Committee. And the
validation is is is
is is is 5 years. I think it stands for
5 years. So, between 2025 and 2029, we
can offer um these micro-credentials as
and when we we we so need through
Botswana Open University.
So, it's it's a requirement that they
they they registered for regulatory and
compliance purposes. Yeah.
>> And even some of the work that's being
done at COL, thanks a lot, Mabu. COL is
very much about tracing the development
of micro-credentials across the
Commonwealth, because we are aware that
the status of micro-credential varies in
different jurisdictions, different
institutions. And so, we are looking to
understand where best practices exist,
um how are they doing it, and it's
working well in a particular area, and
then sharing that information with other
spaces. Um within the Caribbean in
particular, I would say the ecosystem
around micro-credentialing is definitely
taking on a cohesive structure, and it
is growing up. So, you might have had
micro-credentials being the purview of
one institution and how they do it, but
through the CARICOM umbrella,
um the Caribbean is looking to
organize for micro-credentials
accreditation at not just the
institutional level, but certainly at
the national level and moving beyond
national to regional. And so, it's been
done differently in different places.
When you look at Mauritius, they are far
advanced, you know, as Kirk says. So, it
really depends on where in the world you
are and to understand the status of
micro-credential and then you can plug
into that status to see
how you can move towards getting your
micro-credentials accredited or if
they're not yet at that stage, how can
you, you know, to know what what the
stage is and the process he is. So,
thanks for for that question, Sheila.
There's another question around how um
that that the business of the socialized
micro-credentials.
Patrick is very curious and interested
in learning more about that. You know,
if you could briefly talk around it and
then see if he should take it further.
>> Um Gary, you're the sociologist, but I
did use the term socialized the
micro-credentials. So, I'll maybe defer
to you afterwards.
Um but um I've used I've been using that
term uh
a fair amount because of this um
you know, as human beings um
you know, when there's ever there's
something new, look at artificial
intelligence. We need to be socialized
to that.
And what I mean by socialized is
how does that affect our lives? Um what
is the value to us? What are the
implications of engaging in with this
technology or this process?
Um so, I think the socialization piece
is just like, you know, it's um anything
in education requires a fair amount of
investment to promote. Now, if we go
around the world, everyone sees has been
socialized to think that a university
degree is the the ticket to um social
mobility and prosperity and things like
that. And I think by and large that is
true, but there are different
interpretations that are surfacing all
the time. So, in the same vein, how do
you socialize a micro-credential to
demonstrate the value? And frankly, um
how it's going to help an individual um
in terms of their own intellectual or
professional development. So, that's
what I mean by socialize. Um
kind of tongue in cheek here to you,
Gary, but I think if you want to add
anything, um please uh just defer to you
on that.
>> No, I I I I don't have much to add. I
mean, Patrick, it was it's it's a good
question. Um and I'm not sure if there
would be a a whole session on
the socialization of of
micro-credentials, but I think, you
know, Kirk's point is is salient that uh
micro-credentials are new to a lot of
people, and because they are evolving
and and they're just in their infancy,
there there's a lot of conversations
about what they are, what the value is,
and so on. Um we ran a survey with um a
small sample of people in the youth work
space in Botswana.
And uh one of the questions was um
uh about their likely uptake uh and
engagement with these youth work
courses, the these youth work
micro-credentials. And if they weren't
um signing up,
one of the reasons we offered for them
in the in the survey was because they
didn't hadn't heard of a
micro-credential or they weren't
familiar with a micro-credential. W-
There was only about a quarter of
respondents in a in a small sample that
that responded that way, but it does
point to the fact that people aren't
necessarily aware of the value of
micro-credentials, what they are, um how
what they can be used for, and it is
true that um education in the
post-secondary
sphere in particular is changing
rapidly. Um which creates opportunities
for micro-credentials, and and we're
seeing them all over the world.
Um, so uh, you know, socializing,
enculturating people, people just
understanding the value of of
micro-credentials. I think that's really
what we're talking about here.
>> Okay, thanks Gary and Kirk. And I wanted
to piggyback on that because
I I was thinking about, you know, how
they
higher education landscape has changed
and how disenchanted youth are today
with regard to the traditional
four-year, three-year degree program.
And so, in tandem with
Patrick's question,
are you
how do you see it looking in the future,
near or medium term,
regarding credentialing? Do you think
youth are socializing the education
space, the micro-credentialing
become the route towards, you know, how
they learn, how they become qualified,
and those kinds of things? What what do
you foresee because of the impact of
micro-credentialing and the youth
driving it?
>> Uh, yeah, I might pass this one over to
uh, Kabel or or Kirk.
>> Thank you, Zachary.
And um, thank you so very much for for
the question.
Um,
what the the question I want to to
indicate that
um, micro-credentials,
they are a competency-based
rather than only focusing on obtaining a
technical skills.
And um, the good thing about
micro-credentials, they can also be
stackable towards formal qualifications
and career progression pathways.
Therefore, enabling those who are taking
them
uh
that continuous uh
develop their knowledge and their their
professional identity. And eventually,
even if one could not Oh, my screen is
not working. Um honestly, even if one
could not enroll into a formal
um degree qualification,
uh with uh micro-credentials over time,
one can progress to do a a formal
qualification like a diploma and a
bachelor's degree and and and so forth.
Because um it takes into account um that
um it is competence-based
uh more than anything else. So, which is
very very important. In other countries,
they they they're advanced in that
regard.
>> So, because it's opening up access, it's
very attractive, and um youth are
latching on to it.
Yeah, and it's something for higher
education to think about as possibly the
route towards credentialing. And I think
many higher education institutions are
looking towards that, and possibly it's
a trajectory at BYU.
Possibly.
All right, great.
Um there's another question around um
from Tanzania saying that um they've
actually started micro-credentialing
there
under a IPO essay program, but
they have seen here where they need some
guidance. So, if you had to provide like
a checklist 1 2 3 4 5 about how to get
micro-credential institutionalized
in an in an institution, what what would
you advise to make that happen?
>> Uh I can start, and I'll maybe differ to
others. Um
so uh so I I just I Googled that. So
that's the international program of out
of school adolescents, I believe.
Um and so the focus is
um naturally to to support youth. So I
think it's like what is I think for my
side, and this is also how I look at
course development, is to what I call
reverse engineer the course.
So we didn't necessarily do that
[clears throat] perfectly in this
micro-credential, but I think what I
mean by that is what do we want students
to learn?
Um so in the case of youth
entrepreneurship, we want youth workers
to have a a toolbox, if you will, of how
they can support youth, directing them
to the youth development fund, which I
mentioned, or every other different
programs Dr. Deera had mentioned that
exist in Botswana. Um and how do you
support students to develop a business
plan and these kinds of things. So from
that perspective, then how do you decon-
struct that micro-credential to reach
those learning outcomes?
Um so I think regardless of and this is
whether it's youth work or whether this
is a chemistry course or a construction
course or a mathematics course is like
what is the end product and how do you
reverse engineer that? So in other
words, this is also known as
constructive alignment, where the
assessment drives the development of the
content. Um so I think in terms of
starting with micro-credential, and that
also speaks to what you said, Dr. Deera,
is that notion of competencies.
Micro-credentials don't serve people
well if the the product is a a
multiple-choice quiz of 30 questions.
In our micro-credentials, students are
developing a tangible document. In
entrepreneurship, they're developing a
business plan.
That is something tangible that they can
take away to perhaps develop their own
business, right? Become an own
entrepreneur. Um so that is something
that [clears throat] is tangible, that
is competency-based,
um is how I would conceptualize the
microcredentials.
In terms of other guidance, I'm not sure
contextualize contextualize
contextualize,
but other than that, that would be my
input.
Cabo, I'm not sure if you want to speak
to anything else or if anyone else would
like to add any anything to what I've
offered.
>> Okay, um probably I'd want to extend the
question and also your response, Kirk.
There's that saying, "Nothing about us
without us."
And so, as the team worked at
contextualizing the microcredential
courses for Botswana Open University and
you know, Southern Africa in general,
I wondered if, you know, how important
would it have been and maybe even to
think about it in designing for the next
cohort to have brought in the voices of
youth themselves in the design process
of the microcredentialing courses. Do
you think that would
that would add value to it? I know they
take away something tangible tangible to
represent the competencies that they
have gained, but the designing of the
course or courses, how instrumental were
the youth in that process and how
important is that as you move forward
with designing future microcredential
courses?
>> That's a question for Jacob. Jacob, I'm
throwing you out there to talk about the
Mbali Studios, all the other stuff that
you've done with farms, etc. So, please.
>> Yeah, great question, Chantel. Um
and I'm I'm also looking in the chat,
too, and I see a comment here from
Paula,
which is looking at um you know, the
rapid advancement, widespread adoption
of AI, particularly among young people.
And
it's not just AI, but it's other like
digital communication technologies,
social media, and other ways that young
people live our lives online is much
different than older previous
generations.
And so the just the idea of, you know,
these static these are relatively static
platforms
that we're engaging in in terms of the
the actual modules and how they're
structured and whereas young people are
not
don't live their lives on platforms like
that. I mean, we live in much more
dynamic, fast-paced, interactive
platforms
where we collaborate and we learn and we
create things.
And so, I think if we were to, you know,
give the reins over so to speak to young
people in a much more
um
significant way than we it would be
difficult to reconcile the institutional
needs in terms of, you know, these
structured
programs, expectations,
accreditations, government approvals,
funding, all these things um with the
needs of young people and their
interests.
Uh it would be very interesting. I would
I would be very curious to see what kind
of course or program they would come up
with in terms of educating themselves
and each other about youth work and how
that might look different than what
we've come up with.
Um
we've consulted them largely in the
content but not so much in the structure
of the the course and how it's delivered
and how, you know,
one participates in it.
And so, those are that's a really great
question and
I'm
would love to know more.
>> It sounds like something to explore.
Yes,
Jacob.
>> Anyone thought of what Jacob has just
said? And once you you engage young
people uh they develop a sense of
ownership and are more likely to
participate.
So, and you'll realize that now training
becomes more responsive and will deal
with the real uh uh world uh challenges
faced by by by you. I'm speaking in in
reference to
micro credentials in in youth with work.
>> Okay.
>> Because they came here they we gathered
young people and we got their views. We
do not want to impose what we wanted to
do. So they were there to to guide us in
the in the entire process.
>> Okay. Thanks. All right. Um Tabo is
asking if you know if it's
really so that micro credentials are
non-credit bearing and our response
could be that they can be credit
bearing, they can be non-credit bearing.
It really just depends on the
institution and the context
you know that that micro credential is
operating within. So check the
institution and see how they want to
move forward. All right. And another
question around um
the youth empowerment is undoubtedly
Paula says that youth empowerment is
undoubtedly a critical area of focus.
However, given the rapid advancement and
widespread adoption of AI particularly
among young people, she's interested in
whether consideration has been given to
integrating AI focused micro credential
and opportunities into the initiative.
So
a response to that as you move forward
in what's next.
Um Kirk, you might want to take this
one.
>> That question? Mhm.
>> Um well, I'll be very honest. I used AI
to develop the course micro credentials.
Um so I use Claude AI as a as a
um as a support to uh help structure
various segments of the content. Um I am
not a Motswana or someone that is from
Botswana
um and yet I was the course designer. So
what I did was I designed the course,
but then I relied on Dr. Cabo, I relied
on Dr. Silexo to
check what I had put together. Um
sometimes you'll see various terms uh
Setswana terms, which is the local
language in Botswana, um that are
integrated in the course. I do not speak
Setswana but beyond maybe five or six
words. Um so that was very much relied
on Dr. Maba and Dr. Cabo to to verify or
to vet and to uh to strengthen the the
course content. Um so that was where the
AI came in. I'm not sure if I'm really
focused in I'm interested in whether
consideration has been given to
integrating AI focused micro
credentials. So that's what I did. Um so
that was but AI focused Sorry, something
on it not using AI but AI focused micro
credentials. Um Jacob, you got your hand
up so I'm going to defer to you and I
know Cole has been very much involved in
that as well. So um I'm not sure if my
answer was is is helpful but uh defer to
my my colleagues.
>> Yeah, I'll I'll add something quick,
too, but go ahead, Jacob.
>> Yeah, I would just say from kind of the
facilitator perspective, I think there's
opportunities there for streamlining
some of the back end in the the
facilitation of the courses that could
help speed it up and make it
easier to engage a larger numbers of
people but also
a a word of caution that and I don't
have any proof, but you know, having
engaged with a lot of students and a lot
of people over time, then not only would
we potentially be developing these
courses using AI, maybe they would be AI
focused courses developed by AI and
students would be using AI to answer
them. And so what what role does the
human play in this um is one that we
need to think critically about and I I
don't have proof, but I I I have some
suspicions that some students may be
using AI to generate content or
responses.
And so that's another area that we need
to think deeply about how to how to
respond to that or how to design the
courses in such a way as to minimize the
the desire or the
the for students to do that. Um
Yeah, I'll just leave it at that. Go for
Gary.
>> Yeah, I mean just another take on this
question uh in the way I'm interpreting
this question is just about a
micro-credential on the topic of AI.
And um just to look at the broader
context, one thing that's been exciting
about this project is is different
um
different nations are engaging uh with
different topics around youth and in
different small states. And so the kinds
of topics that we saw coming from the
South Pacific and Fiji in in particular
versus the topics from Botswana from
Botswana, the topics from Bahamas,
um there were various niches and we
found we've done some work with our our
colleagues and partners in Malta,
another small state of the Commonwealth,
and there's a lot of activity in Malta
right now around digital technologies,
um media and AI in particular. And so
we've run some
great uh feedback sessions with young
people there both virtually and in
person. Jacob recently did one in person
a couple of years ago I worked with
young people in Malta around this topic
as well, around AI, and there's a lot of
sort of knowledge and discussion amongst
young people. So we actually do have
some um draft content to be able to
develop some um modules in these these
areas.
Um
but for one it's draft and two it's such
a rapidly
progressing field that um it it's
shifting very very quickly. So it it's
the kind of thing we would want to come
back to
um
to to delve into, but you know, I
it's a great point like this is one of
the central concerns of youth and young
people as it relates to so many things.
Um you know, future employment, uh
environmental uh and climate concerns,
um and just the foundation of knowledge
in general.
>> Okay. Thank you so much. And Vivian
[snorts] has made two contributions in
the chat. First to, you know, reaffirm
that the definition of youth has
expanded now, um, moving from 18 to 35
years to actually 15 to 35 years based
on the recent national youth policy, um,
in Botswana. And then he also mentioned
that it's really a great initiative to
focus on youth workers given the limited
number of youth workers. And so it's a
it's a move in the right direction and
foreign youth workers and how they
organize the government is responding to
to this, um, work here. Thank you so
much, Vivian. And just to wrap up, uh,
last comment, it says, "I heard one of
the presenters mention micro-credential
courses in engineering and mathematics.
I was wondering how these courses were
facilitated, particularly if they were
delivered online."
Would be interested in knowing what
kinds of tools, technologies, teaching
strategies that could be used to support
the technical and practical components
of such micro-credential courses. Yeah.
A response? Anyone?
>> I don't know. I I'm not sure I mentioned
engineering or math. Did anyone else?
Maybe, uh,
um,
Well, I'll I'll offer a quick response.
>> I I I did not say that. I don't know.
I'm not familiar with any
micro-credentials in engineering. Um,
mathematics, I think Shantal, I'll come
back to you because I know you're
developing some stuff in that space. Um,
when I worked at Coal, I developed, um,
what I call micro-credentials 1.0, which
were MOOCs. Um, I developed a few MOOCs
on numeracy for University of South
Pacific in Fiji. Um, so those were short
courses to upskill, um, Um, various
people that had, you could say,
challenges that were not sort of
mathematicians, if you will, that needed
upskilling mathematics.
Um, that was before the idea of
micro-credentials came about.
Now, mathematics can be facilitated just
like any other course. I think the
question is around tools and if there's
teaching strategy for the practical
components of the courses.
Micro-credentials are short-term,
focused concepts of learning. So, I
think that those kind of tangible, if
you're if I'm if I'm inferring
correctly, around the practical or
frankly the hands-on kind of activities
that an engineering kind of program
would require, that would be I think
beyond the scope of a micro-credential,
at least from how I interpret them. Um,
I think it would be more for desk-type
of learning. That's where I think
micro-credentials are best suited. Um,
for anyone else if they want to speak to
to their own experiences.
>> Yeah.
Thanks, Burke. I'm thinking that
micro-credential can span
um, theoretical or practical courses. It
really just depends on
the purpose and the intention behind the
creation of that micro-credential. As I
think about the work we're doing in the
Caribbean with math teachers, we are
building their capacity,
um, supporting professional development,
getting math teachers in the classrooms
to be more confident to explore using
OER and gender-based learning strategies
in their math classrooms to make math
teaching more engaging for students. And
so, that is developed in a blended way
where they have a face-to-face
engagement in workshop. And then,
following the workshop, they work online
in a Moodle space and engage with OER
resources. And then, we also have a
community of practice where they meet
and talk about some of their everyday
experiences and challenges within the
math classroom. And then, that leads now
into
the micro credential being awarded at
the end. So, it's what you decide you
want as that mix and structure for your
micro credentials based on the output
and you know, what is approved by your
institution and so on. I I I would say a
micro credential can go in any direction
as long as it is building capacity of of
a person and um you know, there that
competence is being demonstrated. That's
what you're rewarding um the micro
credential certification for
acknowledgement of of competence and
so I I don't really see a restriction.
It's about how you build it and what is
accepted by the institution.
Yeah. Anyone else? Yes, Cabo.
>> Okay. Okay, chair. Um
there's a a question from from Scott
on RNQ.
Can micro credentials be linked or
aligned with a national competency
certificate
as such as those issued by
the Philippines and um and Canada. Um in
our context, um I would say the the
answer is yes.
Uh I remember uh I talked uh I mentioned
that
they are aligned with our uh certificate
programs that we have and bachelor's
degree program. So, in short, micro
credentials can create pathway for one
to end up obtaining um
that uh uh
a credit certificate. So, I'm not sure
about about the context in Canada
because uh
it's specific to to Canada and
Philippines. I don't know if Gary and
Kega are able to see the other question.
And also from Nok Nokade.
Thank you.
>> Okay, thank you so very much. All right.
So, we want to bring this webinar to a
close and we I want to first and
foremost thank our team of presenters.
very interesting, rich, engaging,
informative presentation today and we
appreciate it certainly. And we are
looking forward to seeing what's next
that will come out of this partnership
between Lakehead University and Botswana
Open University and how the Commonwealth
of Learning might be able to support
that work. At the end of the
presentation, Kirk also in showing the
map and this number four asked where
next will micro credential go within the
Commonwealth. So So that's an open
invitation to institutions who might be
represented here today to, you know,
indicate your interests, give us let us
know and we can see if, you know, we can
support that development and roll out of
micro credential within your respective
context. So just want to say thanks
again to the team and moreover, I want
to
show my appreciation to all the
stakeholders who registered and joined
the session today. You more or less
stayed with us from the start to the end
and we are thankful that we have
representation from at least 15
countries, um Jamaica, South Africa,
Tanzania, the Bahamas, Namibia,
Malawi, Lesotho, Botswana, Seychelles,
Samoa, St. Kitts and Nevis, Zimbabwe,
Guyana,
Kenya and Canada. If I have omitted any
country, just go ahead and type it in
the chat, but we just want to say thank
you so very much for representing
yourself, representing your institution
and your country. It's always a pleasure
knowing that we, um have quite a number
of um persons from the across the world
and the Commonwealth in particular
joining us for these sessions. And we
also have Kiribati and Mauritius
present. Hooray! If thanks. All right.
So the and gentlemen, before you go and
um just want to show some some love to
our presenters. So, if you want to go
ahead and just type within the chat
space how you felt about today or if you
can do the reactions, it would be great.
All right.
And um while you're doing that, we just
want to give one last moment to our
presenters to also tell us about, you
know, anything they want to share before
we close out. So, over to you guys.
Want to do it in the order in which you
presented, so starting with you, Kirk,
and then moving through. Yeah.
>> Yeah, I feel I've spoken enough, but it
was a pleasure and wonderful to see
there was that much more many more
countries represented. Kiribati,
Mauritius, Namibia, Trinidad, etc., etc.
And that everyone stayed on. It was
amazing to see. We had I think we
fluctuated only from like 49 to 58 or
something, and 49 are still on, so
that's amazing.
So, I think that's a credit to you,
Shontel, and I think the the value of
VUSC.
People are asking about sharing slides.
That's my final point.
>> Okay, sure.
Go ahead.
>> Yeah, thank you very much, everybody,
for attending today. We realize that's a
period of time out of the day for many
of you after work, and so appreciate you
taking the time to join us. And just to
say that we would love to stay in touch,
so please please reach out through our
contact information, and to keep in
touch, we can keep this dialogue going
and explore potential collaborations and
partnerships in the future. Finally,
thank you very much, Dr. Moore, for
leading us through this and facilitating
the session.
>> Uh thank you so much. You have been such
a wonderful audience.
And I would like to say I'm I'm
relentless in empowering young people
and encouraging them to believe in their
their abilities. So, uh uh those uh
young people who haven't done well at
school, I encourage them to uh do the
micro-credentials so that they can
eventually progress into uh higher
qualifications.
And um also micro-credentials are not
only meant for young people, even
professionals. You might be a
professional in a certain discipline,
and then you end up doing
micro-credentials just to increase your
your competence and skill in in a
certain discipline. Thank you so much.
>> And from me, colleagues, thanks so much
for having us. Thanks so much for making
time for us. And for those from the SADC
region, let's remain in touch. I see
Prof. Mphahele is al- already making a
move that this team should assist them
at UNISA. So, we are at your disposal,
and uh I want to say Dr. Chantal Mou is
is here for all of us. So, we just
submit pro- proposals like she has just
um extended that invitation to us. Let's
handhold each other in the region, and
let's be game-changers. Um I always say
to other colleagues that we have all we
need in Southern Africa as a region. So,
together we can make it. As a
collective, we can move forward. So,
thank you, colleagues, and good night
from Botswana. Have a good day from
Canada.
Thank you, Chantal.
>> You're welcome, Jacob.
>> I want to say thanks everyone for
joining us in all your engagement, and
check in with the young people in your
lives, and uh
hear what they have to say.
>> That's the young farmer speaking.
>> Agreed.
>> Agreed. Um thank you. Thank you. A huge
thank you to you, all valued
stakeholders, for supporting these
bi-monthly webinar sessions from VOSC,
um from CALL, and we will go on uh
2-months break as persons move off into
their summer to decompress, relax, and
so on, and we want you to enjoy that
fully. But, please note that we will
return
in September 2026,
and we will continue with our bus voices
to hear what's happening around the
small states to empower other small
states to know that they too can build
capacity, can grow, can develop from the
experiences of others and have the same
experience if they so choose to do so.
So, thank you everyone. Have a great
rest of morning, afternoon, evening,
night, as it may be. Bye. Goodbye.
>> [music]