No.1 Performance Psychologist: The Secret to High Performance and Excellence
Watch on YouTubeVideo summary
Most individuals underperform relative to their potential because they are governed by biological survival mechanisms that prioritize safety over excellence, a concept known as the central governor hypothesis where the brain limits output to prevent self-harm. Overcoming this innate limitation requires an act of agency to choose greatness and training oneself to find comfort in discomfort, understanding that true behavioral change must precede shifts in thought or feeling rather than trying to think one's way into new patterns first. High performers distinguish themselves by adopting a mastery orientation, engaging with tasks for intrinsic satisfaction and the love of their craft, which allows them to enter a flow state characterized by full presence and transcendent time perception, whereas those driven by ego orientation focus on external rewards like status or money that often lead to burnout when not aligned with genuine interest.
True confidence is defined not as self-esteem or a personality trait but as self-efficacy, an operationalized belief built through mastery experiences where success and failure are interpreted constructively to maintain the ability to succeed again. While sources of this confidence include verbal persuasions, vicarious observations, and physiological states like interpreting nervousness as excitement rather than anxiety, relying on comparisons with others often diminishes performance by causing individuals to index toward past failures or the effortless successes of peers. To overcome these limitations, one must use agency to override negative indexing through visualization, positive self-talk, managing concerns about others' opinions, and accepting discomfort without succumbing to unhealthy peer comparisons that can erode risk-taking appetite in high-stakes environments like finance.
The environment plays a more critical role than innate talent, with successful "talent hotbeds" fostering excellence by encouraging the solving of hard problems together within supportive systems where mistakes are treated as learning opportunities rather than reasons for punishment. Evolutionary psychology suggests that while humans fear social exclusion due to ancestral survival needs, modern society requires abstract thinking and forethought which often lead people to over-index on worst-case scenarios and create anxiety based on hypothetical futures; adolescence marks a critical period for exploring identity through trying on different faces before moving toward an achieved sense of self necessary for genuine intimacy. Adults frequently spend their lives undoing childhood debris such as trauma, poverty, or privilege that shapes motivations unless addressed, exemplified by wealthy clients whose relentless work ethic stemmed from unresolved heartbreak over perceived social inadequacy until healing allowed them to find balance and resolve relationships.
Ultimately, personal success is defined not by material accumulation beyond basic comfort levels but by finding happiness in non-material pursuits such as exercise, reading, meaningful conversations, contributing positively to the world, and raising resilient children. This path requires cultivating resilience through activities like golf used for therapy or engaging with literature that fosters deep reflection, moving away from identity foreclosure where individuals lack self-discovery until a crisis forces an awakening. By shifting focus from comparing individuals who show little difference in raw ability to unlocking potential within single people through supportive systems and constructive interpretations of failure, society can create conditions where excellence thrives without the fear of punitive consequences or the anxiety of imagined futures.
Read the full video transcript
If you go through life overindexing
and caring too much what people think
about you, that's your ceiling.
>> I want to start with something you said
last time we talked, which is most
people are underperforming relative to
their ability. Yeah.
>> Walk me through that. There's a term
that I came across many years ago uh
called the central governor hypothesis
and essentially conveys the fact that
most people underperform and and any
observer of the human condition I think
going back to forever agrees that that's
probably true. Now why is that? Well,
you have to sort of delve into sort of
human biology and genetics and
understand so what's what's the purpose
of the of the brain?
generally to keep you alive long enough
to reproduce, right? You know, at a at a
at a fundamental biological level, but
we're not designed to overperform. We're
designed to survive. And so
overperformance or uh or achieving one's
potential requires sort of a cognitive
decision to push oneself there. Right?
So to illustrate it, uh I think a common
illustration is if you look at marathon
runners or any extreme athlete,
marathon runners, triathletes, these are
people who design their lives around
pushing human potential. And so it begs
the question, well then then if these
are people who are even even the
ultramarathoners, right? People who do
uh you know five marathons over the
course of five weeks or 5 days, whatever
they do, how many of them push
themselves to the point of death? like
how many people push their limits? The
answer is is typically it's a very small
percentage, single digits, you know, um
if you have five, you know, rounding
numbers, 5 million marathoners, maybe
five or 10 die in a year, and most of
the time it's cuz they get hit by a car
or some other condition, but it's not
because they push themselves too hard.
They cross the finish line and they're
still alive and they go and they they
carbo load and so forth. Now, why is
that? because the brain has built-in
mechanisms to shut us down so that we
don't do self harm, right? And so those
are the same mechanisms that at a drive
level for human beings, you know, govern
our conduct. So, so underperformance is
built into the human condition
so that we can stay alive and that's
why, you know, they they do these really
interesting studies with sort of single
cell organisms
um where you put them in a petri dish
and you make the conditions
uncomfortable, right? So you put these
these various they use various types of
organisms and you make it hot on one
side of the plate and they gravitate to
comfort. You make it too cold, they gra.
So at a really at a fundamental
biological level, you know, we are all
programmed to seek comfort and safety.
Well, comfort and safety are the exact
opposite of overperformance or realizing
one's potential. And so there in lies
the starting point sort of table stakes
you know if you want to be great at
something you know the old adage is you
have to get comfortable being
uncomfortable but that's something you
have to train yourself to do and so the
central governor hypothesis suggests
that yeah you know there's a governor in
the human brain and that governor is
built structurally by you know a couple
things. Number one the survival
instinct. Number two the desire for
comfort.
Number three, the desire, you know, at a
at a fundamental biological level to for
our DNA to replicate itself. You know,
there's this there's this view from
geneticists that we as humans, you know,
we talk about human agency. Human agency
being defined as the degree to which we
have conscious control over our lives,
right? Agency being acting on your own
behalf. The fundamental question is, do
human beings have free will? Right?
William James and and the pragmatists uh
asked that question. And again, most
observers of the human condition suggest
that um we have less control over
ourselves than we believe we do. And so
what did William James conclude? He
said, "My first act of free will is to
choose to believe in free will." And if
you really think about that and you go
down that rabbit hole and then you look
at the studies, um people think that
they're thinking where they're generally
rearranging their prejudices. And so the
few acts of agency we really have, one
of them is to decide our path and then
cultivate the habits which then become
unconscious to push us out to the tail
end of the curve in any domain. But
again we all default to
underperformance. So so to become an uh
really really good at something requires
an act of agency to choose to become
really really good at something. That's
table stakes. That's the opening bid.
And then from there, you know, that's
where the work begins. So yeah.
>> So if I choose to become good at
something, I'm going to be good at
something. Like what is one practical
thing that people can take away from
this to change in their life to help
them realize their potential,
>> right? So you know the the research on
like uh you know what the data shows on
New Year's resolutions, right? 95% of
them are over by the end of February and
then the other 4% are over by the end of
March. So the choice is just the
beginning, right? I think the first
thing to understand is that we are all
creatures of habit. As Albert Bentura
said, behavior is a cause of behavior,
right? Behavior is a cause of behavior.
That the more you do something on a
probability scale, the more likely you
are to do the same thing. And so, if you
really want to get out of, you know,
your situation or you want to do it
differently, there's there's a couple
things to think of. Number one,
it's in the doing, not in the thinking
or the saying. Right? One of the things
I always say to people is it it really
doesn't matter what you say. It doesn't
matter what you feel. It doesn't matter
what you believe. It just matters what
you do. Right? And taking that step,
that action step, that behavioral step
is a huge part of it. John Dwey, the
American philosopher, beautiful,
beautiful insight. He said, "We don't
think our way into a pattern of living.
We live our way into a pattern of
thought. I mean, just really think about
that. We don't think our way into a
pattern of living. We live our way into
a pattern of thought. And what he meant
by that is, you know, going back to your
question, how do people change? Most
people think it think, you know, if I'm
going to change my mind and what Dewey
is saying is, no, no, no, changing your
mind is one way toward change. What he's
saying is we don't think our way into
the into the living into the doing. We
live our way into a pattern of thinking.
So what he's essentially suggesting,
what I believe is change what you do.
And as you change your behavior, then
you change your mind. So going back to
what I said earlier, it doesn't matter
what you think, what you feel, or what
you say. It's just a matter of what you
do. And so to your original question,
[snorts] what is one thing someone can
change if they want to be better? Find
out the comfortable habit that's holding
you back. Whether it's your phone,
whether it's your food, whether it's the
excuse you tell yourself or your just
one thing. Change that and then hold
yourself accountable on a repeated basis
to that one thing. There's an
everydayness to excellence. There's an
everydayness to it. People often ask me,
well, you know, I want to write a book,
Dr. Gio. How do you write a book? And
what I say is, you sit down and you
write. You want to write a book, you
write a book. You don't wait for
inspiration.
You sit down every day. And on the days
where nothing's coming, you stay in your
seat and you write it badly because you
have to write through the bad days to
get to the good days. And I've conducted
many writing workshops for master
students at Rollins College and Emory
University. And in writing workshops, I
mean, that's what they talk about. If
you want to write a book, if you want to
be a writer, writers write every day.
You know, say it badly, write it badly,
but don't get up. And then so that
everydayness is the hallmark of
excellence in every domain. Why do some
people grab on to these basics and use
them and get better at them and slightly
better at them and keep doing them and
some people don't?
>> Yeah. You know, you're asking a question
and you you use you say some people. I
would say everybody. Now, why is that?
Not to sort of over psychologize this,
but I do think that there's there's a
lesson in is that if you go back to
fundamental human motivation, like why
do people do what they do? And in fact,
one of the earliest psychological
studies I did in in sports psychology
was I asked I interviewed uh 200
golfers, some on the PGA tour, LPJ tour,
good amateurs, uh regular amateurs.
And the the question was simple. It's
why do you play golf? And you'd think
it's an easy question. Why do you play
golf? But what emerged from that was
probably one of the most profound
insights into really into human
motivation and and golf just being sort
of a petri dish for humanity. And what
you realize is some people play for love
of the game. I love golf. Some people
play cuz they're competitive. I want to
beat that other person. Some people play
for money. But they use golf as a
vehicle to solve other things in their
life. Well, if you extrapolate that and
you you ask doctors, you know, why'd you
go into medicine? Lawyers, you know,
why'd you go into law? us teachers,
why'd you go into teaching? What you
come to realize is people tend to
bifurcate into two different camps.
So, so going back to human motivation of
why do people do what they do?
People who have a mastery motivation,
they engage in their craft or their
task. It's governed by a few things like
it's intrinsic motivation. They do the
act for the sake of the act itself,
right? It's they're not using it as a
vehicle to get somewhere to do a thing.
It's like the satisfaction's in the
doing. Now, the alternative path of why
people do what they do. It's called an
ego orientation. And and and it's it
in the name, the meaning of it, it's why
do you do what you do? It's to enhance
the ego. It's, you know, I do this for
money. I do it to feel important. I use
the thing as a vehicle to make myself
feel better. So if you go into medicine
because you want to make a lot of money,
but you actually don't care about
medicine, invariably you're going to
burn out. If you go into law because you
want to be rich, but you don't love law,
you're going to burn out. Same with all
sports. Same really everything in life.
So what you find at the very tail end of
the distribution, the top 1% of 1%, the
Alzheimer's,
the origin of the greatness, right? the
the first order variable, the first
domino to fall is they tend to gravitate
toward their calling intuitively.
And the reason why they do it is for the
love of the craft itself. It's a calling
and they protect that purity. And so
what you'll often also often see is
people who have a rebirth or a
renaissance in their careers. It's like
where did this come from? What they
often say is oh I fell in love. It's
Kelly Slater. I fell in love with
surfing again. It's Brooks Kepka in golf
recently. I'm I love golf again. Um it's
musicians, right, who who are practicing
their craft late in life.
And and so the journey, the
developmental path is it starts with a
mastery orientation. You do the thing
cuz you love to do it. Then you start
getting rewarded for it. And then the
rewards itself become more more powerful
than the thing. Then you lose yourself.
Then you rediscover yourself and you
find your way back to mastery, back to
the calling itself. Yeah.
>> How do we fall in love with what we do
though? Like if I go into golf because I
love it and maybe I I eb and flow
through, oh, you know, I start winning
and I switch from this mastery mindset
to this ego mindset and I start losing.
That's very different than an office
worker or an executive in a company who
has a job and they kind of like it but
they want to get better at it and they
want to reach their potential.
>> Yeah.
>> How do we switch into a mastery focused
mindset and something that we might not
fully love?
>> Yeah. No, that's a great question and it
goes back to what we touched upon
already which is sort of the idea of
human agency and free will. Like what do
we actually have control over? So, uh
there's a book that I'm I'm sure you've
read. It's called finding flow
>> by Mihi Chicken Mihi.
>> You know the idea of flow or a flow
state. It's it's the highest form of the
human condition. Right? If you want to
look at what human beings are capable
of, just just go find people who have
ever been in flow. Now, the research in
on flow is fascinating because it shows
a couple things. Number one, we can get
into flow doing almost anything.
Gardening, people, you know, people can
get into flow gardening or cooking.
Great conversations are flow states.
Playing sports, being in love, reading a
book. Now, what are the characteristics
of the hallmarks of flow? Uh, number
one, time is transcendent, right? It's
it's the idea that when you get lost in
a great book and you look up, you're
like, that was 3 hours or a great
conversation that, you know, 2 hours
went by 3 hours. You know, athletes have
told me it's like when you're when
you're really in a flow state, you look
up the game is over. It went by very,
very quickly. Um, there's a paradox of
effort, like hard things feel easy.
There's a paradox of perception. You're
so lost in the moment, you're so present
that you forget that you're being
watched or there's an audience or
there's an outcome. And so, human beings
who are able to transcend their
limitations typically get lost in a flow
state. M so if you ask me what advice
would I give to people who are sort of
stuck in the middle part of the
distribution or just quote unquote
average but who want to be great I mean
there's a few things number one be
mindful of your habits uh number two get
comfortable being uncomfortable but
number three
get good at being fully present get in
the moment you know John Dwey uh John
Dwey in in a book called how we think
John Dwey [snorts] said there's no
greater enemy me to effective thinking
than a divided interest, right? A
fragmented interest. You partition your
hard drive where you're here, but you're
thinking about something else. You're
here, you're thinking about, you're
never fully present. The best of the
best are present for everything all the
time. So again, it's a bit of a Buddhist
tradition, but but the habit of being
present is a hallmark of excellence. So
if people want to be great at their
jobs, you know, get into flow. Well, how
do you get into flow? Get present,
challenge yourself, fall in love with
the details, and love the mundanity of
your work.
>> I want to come back to flow for a
second. Is that I'm assuming that's
common amongst all top performers that
people are fully present.
>> Mhm.
>> How would you explain that to somebody
like they're fully present? What do I do
when I'm in a meeting and my mind starts
thinking about picking up groceries or
the kids or all of a sudden I'm not
fully present? How do I bring myself
back to fully present? Like everything
else being present is a habit and like
any other habit or skill you can
practice it. So you can't just hope to
call on you know on deep immersion or
presence or flow if you're not in the
active habit of being present. Okay. So
it begs the question, what gets us out
of the present moment? Well, it's
distraction. It's attachment. And so the
good news for for you know, for anybody
who wants to get better is a little bit
of practice on a consistent basis goes a
long way. So for example, what do I do
in my own life? Knowing as much about
psychology as I do, every Friday at the
end of the day, I take 10 or 15 minutes
and I ask myself a simple question. I
say,
"What are my attachments that have
attached themselves to me that are
interrupting my thoughts that I didn't
put there by conscious choice? And what
am I thinking about that that I didn't
choose to think about? What am I feeling
that I didn't choose to feel?" And you
come to realize is is as we go through
the journey of life just by default to
the structure of the human brain we
attach to things or things attached to
us actually goes back to the to what
Nichi said you know Nichi and Carl Jung
both agree on this idea that we don't
have ideas have us right we don't often
choose to think or feel the way we feel
things happen to us that govern you know
it's conditioning it's really true and
so what I do the active practice of
detaching from things that are shaping
my thoughts or feelings or behavior, I
detach from them. And what you come to
find is what fills in that space of
psychological freedom and presence.
>> So a little bit of practice of these
things on a regular basis and all of a
sudden you come to find you have
psychological freedom and from there you
can explore the best version of
yourself. So yeah,
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how curated important is shaping our
environment and I mean this in in the
sense of not only our physical
environment but our mental environment
the information that we consume the
people we let into our life incredible
question you know there's this there's a
song by a b an old band called Sister
Hazel uh and the lyric goes if you want
to be somebody else change your mind and
I and I I I like the band But I loved
that line. But but the reality is the
line is wrong. The reality is if you
want to be somebody else, change your
environment. Now why is this true?
So there's this idea in psychology, it's
called situated cognition. Situated
cognition. And situ situated cognition
conveys the idea that the human brain is
constantly interacting with the
environment around it on both conscious
and unconscious levels, primarily
unconscious. So think of it this way.
When we're hot, we sweat, but we don't
choose to sweat. When we're cold, we get
goosebumps, but we don't choose to get
goosebumps. Um, the human brain
interacts with the environment on an
unconscious level. In fact, the
unconscious interaction the environment
is the primary vehicle of human conduct.
And so, you know, in the book atomic
habits, the author has this really
beautiful uh re really beautiful line
that's getting a lot of traction in the
world these days. Says, "We don't rise
to the level of our goals, we shrink to
the level uh of our systems." What does
he mean by that? And what he means is
let's say that you aspire to greatness,
but you're in a in a school system or a
classroom or a company or on a team
that doesn't support your path to
excellence, right? When you go to take
risks, you get slapped back. If you're a
hedge fund portfolio manager and you're
in a place that is so riskaverse, right,
that's governed by a risk manager or
risk officer who's just trying to keep
his or her job and so they're playing it
safe. So every time you ask for more
capital or you want to go outside of
your risk limits, it's an automatic no.
[gasps] Well, all of a sudden that
becomes right that becomes your ceiling.
If you really want to understand human
potential, ask yourself this question.
What is greater? the difference between
two individuals or the difference within
an individual and himself or herself.
So, think about just you and I. Let's
say a company is looking to hire someone
and they're like, "Oh, should we hire
Shane or should we hire Gio?" And they
profile us and they look at the
differences and they come to realize,
well, you know, they're pretty close to
the same, you know, IQ or intelligence,
you know, similar education, like a lot
it's it's a hard choice, but like we'll
go with Shane. But they never ask the
question
what what does Shane look like at his
best or his worst and where is he in
that regard. So they hire they spend all
these resources profiling people to make
sure they hire the right person.
>> But once the person gets onboarded they
don't really look at the differential of
the person at the best or at the worst
or how do we get the best out of them.
Now here's what research shows. Research
shows that the differences within within
individuals is typically greater than
between individuals. In society today,
we spend so much time comparing
candidate A versus candidate B.
>> There's more psychological alpha within
[snorts] individuals than between
individuals. And teams and organizations
and schools spend so much time comparing
student A and student B or not realizing
and this is where I live. It's like,
okay, what's what can this person be? A
person comes to me, hey, can you help
me? It's like, okay, well, let's look at
where you're at right now.
>> Yes.
>> What are the mechanisms of suppression?
What are the things that you asked
earlier, you know, what keeps people
from overachieving? What are the we call
them the mechanisms of suppression that
lead to underperformance or
underachievement?
And they're known. They're largely known
what these mechanisms of suppression
are. You start removing them and helping
people identify them and then all of a
sudden they start to blossom and there
in lies there's a greater difference
within an individual than there often
are between two individuals. And what
contributes to that? It was a a mission
that had meaning to you. And you were
part of a system of collective problem
solving, solving hard problems together.
And whenever a company or an
organization in in various fields
um more and more that I'm that I'm
speaking to uh in a leadership level and
this is true in schools as well and
teachers job description should converge
and boil down to really it's one
sentence your job description everywhere
I go it's always the same be good at
solving hard problems together or get
good or learn actually if I really were
to articulate it learn
how to be great at solving hard problems
together. Now, that's a easy thing to
say and a really hard thing to do
because
ego, right? Put a hard problem in front
of two people, never mind 10, especially
smart people who are used to being
right, but they think there's a
different solution than the other person
and then they're wrong, but they've
never been wrong before and they get
defensive and it leads to argument,
people closing themselves up. But if you
can actually participate in a system
where people are competent and capable,
open and willing and their highest
calling is to be great at solving hard
problems together, that's the path to an
autotellic state of being. It's the path
to flow. It's the path to greatness and
excellence. Two stories I'll illustrate
that. Number one,
Einstein, he was stuck on the problem
for a very, very long time.
and he was on the walk on a walk with a
younger colleague trying to explain
here's what I'm working on and in the
process of deconstructing and dissecting
his own thoughts and explaining it to
someone that's when he had his aha
moment it was an epiphany and then over
the course of the next 3 months he wrote
two papers that led to the Nobel Prize
so he was stuck stuck stuck stuck the
synthetic function of language the
process of trying to articulate his
thinking led to the epiphany cricket and
Watson who discovered the structure of
DNA. It's the same thing. It was through
the interactive process. There were four
research uh researchers on that team.
But it was it was the interaction of
problem solving that happened. And so if
people
are trying to elevate and realize the
full expression of their talents and
abilities, the first place you have to
look, I said earlier you have to look at
your habits and your behavior. The
reality is the first place you have to
look is your systems and your
environment. Whether it's a place that
has all the hallmarks of leading to
excellence, which is honesty and
truthtelling, which is challenge and
skill development, which is no ceiling.
And one of the hallmarks, by the way, of
these, you know, Daniel Coyle
articulated this in really nice little
book. Um, he calls them talent hotbeds,
right? They're places that that tend to
graduate disproportionate amount of
excellence. So, you know, great singers
tend tend tend to come out of this
little little school in Dallas, Texas
around Dallas, Texas. Great for a period
of time, great tennis players came out
of Russia. Great baseball players out of
the Dominican Republic. Great [snorts]
female golfers out of out of South
Korea. If you look at the world of golf,
you know, historically great golfers out
of Texas and California, these great
golf states,
one of the hallmarks of talent hopets
is what do people do with mistakes?
And so by and large, the primary
mechanism of suppression, why people
don't achieve what they're capable of
achieving, has to do with how they're
conditioned with dealing with mistakes
and failure. But if you really want to
be great, put yourself in an environment
that [snorts] allows you the freedom
that's challenge and accountability and
rigor and detail, but that's not
overpunitive
of mistakes. When you're interviewing
somebody, I want to know the signs of
greatness and the signs of this person
isn't as good as they think they are.
What are the markers of, you know, Steve
Cohen called you a canary in a coal
mine, but also you have an incredible
ability to identify talent in very short
period of time.
>> Yeah.
>> What are the questions you ask? How do
you do that?
>> Of all the variables that psychology
measures, the two that I think are the
most important are confidence and
motivation. Right? Confidence and
motivation. People think it's
intelligence, but it's actually not. So
the story of intelligence is um you know
the way we define it is a very muddled
story. So intelligence this idea of IQ
>> which people still use as a marker of
intelligence. IQ [snorts] meaning
intellectual quotient started I think it
was in the late 1800s in France and
Alfred Benet the French government said
hey listen we need to be able to
identify kids who are struggling in
school. If we can identify them early we
could do an intervention. That's all it
was. soft and bene went and did some
studies interviewed a bunch of people
and came with his intellectual quotion
said you know if we measure here these
are the kids who will struggle in school
and when this research made its way to
America
America did with it what Americans do
let's commercialize it so they started
selling people on this idea that the
higher IQ the smarter you are it's it's
undeniably false higher IQ doesn't mean
you're smarter and then if people went
just maniacal and intelligence tests,
which is a multi-billion dollar
industry, and that's why it's stayed
alive to this day. The SATs and the ACT
and and educational testing systems,
multi-billion dollar industry. That's
the reason the idea hasn't died. It's
financially driven. It's a nonsensical
idea. Now, you can argue that there is a
thing called G, which is general
intelligence. But again, so so a Harvard
researcher, a guy named Howard Gardner,
who who started doing research in
developmental psychology, then cognitive
psychology, [snorts] and he posited the
idea that humans have what he called
multiple intelligences.
And it challenged the status quo of of
of IQ. And what he says is human beings
have individual autonomous
intelligences. For example, verbal
intelligence, mathematical intelligence,
and all these intelligences have their
own characteristics equals interpersonal
intelligence, which you're a genius at.
What's inter interpersonal intelligence?
Interpersonal intelligence is the
ability to read someone else in real
time and sort of sense where they're at
emotionally, cognitively, and steer
them. You know, great politicians have
great interpersonal intelligence, great
school teachers. The fourth kind of
intelligence is called intrapersonal
intelligence. It's the ability to know
yourself. How smart are you actually if
you have a perfect memory but have no
self-awareness? Right? That's not
intelligence.
>> Gardner talks about uh uh bodily
kinesthetic intelligence. The ability to
know your body in space. Michael Jordan,
Tiger Woods,
>> Martha Graham, the great dancer. Knowing
your body and to be able to have this
proprio perception, spatial intelligence
that great architects have to see things
dimensionally. Anyway, your question is
what do I look for when I'm screening
people? Well, I want to understand what
is the entire profile of this person?
Where do they come from? What's their
source of their motivation? How do they
handle failure? I want to know the
degree to which they tell the truth.
Because in most cases when people are
having a conversation, particularly in
an interview, they're presenting a
version of themselves that they want you
to see. But that's not the version of
themselves that's going to show up in
the workplace. So, one of the most
important questions
is uh is this. It's uh tell me a time in
your life where you had to work with
somebody you didn't like. Could have
been in elementary school, could have
been middle school, been a project in
college, your last company, somebody who
you fundamentally disagreed with and
then viscerally didn't like but had to
work with. How'd you handle that? And if
you ask a version of that question and
you just sit back, that will reveal the
kind of person they are.
>> And it will also reveal how they will
how they will respond when faced with
adversity in the workplace, particularly
if you're in a hard industry where
you're trying to solve hard problems.
How do you handle conflict? To what
degree do you blame others? To what
degree do you shut down? To what degree
are you engaged? Research shows that
companies that put brand management or
image management over problem solving
tend to deteriorate pretty quickly. So
it has to be an environment or a culture
where smart people are empowered to
solve hard problems but they care more
in your case more about the mission than
about the self. So I look for all of
these things and again it depends on the
role because a lot of people are capable
or competent but if you put the right
person in the wrong role they're never
going to flourish. So it has to be a fit
for for the exactness of the role
itself.
>> Are there any other questions that come
to mind that you think are particularly
revealing about people?
>> What is the biggest obstacle you've ever
had to overcome in your life? The
followup there is what resources
did you lean on to overcome that
obstacle? In other words, how did you
overcome it? So people stop at what
obstacle did you overcome? Where it
becomes interesting psychologically is
how did you overcome that? So going back
to a really important interview question
is yeah tell me the hardest thing you've
ever ever overcome and then what did you
enlist? Did you go to other people? Do
you have a network? What beliefs did you
engage? It's really important to
understand the method by which people
overcome their obstacles. They have to
rely on themselves. And this is what
Tiger Woods was great at for a period of
time. It's like, hey, here's here's what
his selft talk was. You got yourself
into the into this mess. Now get
yourself out of it. And that's the best
version of Tiger. Obviously, we've seen
some other versions of Tiger, but the
best version of Tiger is Tiger telling
himself, you got yourself into this
mess. Now get yourself out of it. One
thing I find uh you know with myself
that I catch myself doing now that I
never was even aware of until recently
is shrinking the gap between where I am
and what do I want to accomplish. So not
the ultimate goal but like the first
step. So we often look at like the thing
that we want to accomplish. I want to be
XYZ. I want to and that the gap between
where you are
>> and [clears throat] accomplishing that
thing just seems really big. And I find
that shrinking the gap and I was talking
with um Dr. I think it was Dr. Emily
Balattis on the show and she gave the
example of a marathoner and I thought
this was like really apt and I'm curious
to hear your thoughts on this but she
said you know when their legs start
hurting and it's mile 11 like they're
not thinking about the finish line. They
switch their their focus to the next
stop sign, the next red light and then
you do that and then you do it and you
do it and all of a sudden you're back in
your flow state.
where you're either not feeling it or
you've worked through the pain.
>> So often times people like in golf when
things are going well
that came in this morning for the first
time in my career I'm in a slump. You
know first time in my career I'm in a
draw. First time at I'm not making
money. I'm So these are the messages I
get. How do you walk someone out of a
draw? Let's say you're running $500
million
and you're down I don't know let's call
it you know let's say your limits of
$500 million. you know, the company's
going to fire you, you know, if you're
down 20 and you're down 15 and you don't
have a lot of room to go, but like you
need to put on risk cuz scared money
don't make money. So, you need to put on
risk. But, you know, if you're wrong
again, you're out of a job. And the path
to getting out of a draw, the step one
is to get in the habit of making money
again. But like you don't see where
where people make mistakes is they look
at the size of the draw and they start
trying to make it all back in one swing.
They they just start panicking. And what
people do in panic is they they lose
their rationality. Uh they see threat
instead of opportunity. All sorts of
characteristics of a PM in a draw. And
what I say is, you know, we're not going
to make it all back. Let's let's make
$100.
Let's make $100 this week. So bring down
your risk and let's get in the habit of
making money. And then it's like but
I'll never get out of this if I'm it's
like no I understand that. But what
happens is you know as Vince Lombardi
famously said winning is a habit and so
unfortunately is losing. Well so is
making money. So is doing well in golf.
A confident investor when he looks out
in the world sees the world as a place
of abundance. Sees opportunity. Sees the
market as a place of abundance. Sees
opportunity everywhere. I don't have
enough time to get to all the
opportunity. I don't have enough
capital. I need more money cuz there's
so much money to be made in this market.
When we lose our confidence, we see the
market as a place of threat.
>> Mhm.
>> Everything is dangerous. Landmines
everywhere. And so you you come off your
ability to take any risk cuz all you see
is danger. And that's why you have to
protect your confidence. Why is that?
Because fear distorts our ability to see
the world accurately. Fear is
distortive. [snorts] Fear means danger
is everywhere. At least we perceive
danger everywhere. So the first thing I
have to do with a PM is get them in a
habit of making small dollars. Why?
Because the biggest source of confidence
is success. So if you get in the habit
of making $100, it's like, well, the
next we make $1,000. Now you're
confident again. Now you see
opportunity. See opportunity. You start
deploying capital into better
opportunities. You're more patient when
a move. So, one of the characteristics
of confidence versus fear is, you know,
let's say you deploy money into an idea
and that idea moves against you. Do you
cut the position or do you put more
money into it? Well, if you love the
thesis and you love the work and you
love the idea, you double down. You
invest in an idea that's going against
you. When you're scared, you see threat
and danger. You pull out at the wrong
time. You overtrade an idea. So, you
have to protect your confidence at all
costs. Confidence and motivation. But
when you're scared, you never see that
path. And so step one for anybody in
crisis honestly whether it's a golfer PM
people in private markets venture
capital firms
and it's what you said uh alluded to
earlier runners it's like let's start
finding small wins things that we know
we can and then celebrate them because
it changes the emotional profile and you
start smacking stacking incremental
small wins and and that leads to
greatness. So yeah,
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Is there a difference that between types
of confidence? Like we all know the
person who's confident from arrogance y
>> and then there's like a almost a
confidence from humility. There's
different types of confidence.
>> There are different flavors of
confidence. So when we talk about the
research on the self in modern times,
there's three self constructs.
self-esteem, self-concept, and
self-efficacy, right? And in in simple
terms, self-esteem is defined as how do
I feel about myself, right? Self-esteem
is my self-esteem is high or low, right?
It's just an emotional feeling about
oneself. And while it's important to
have a healthy self-esteem, it's not
empirically related to excellence in any
way, shape, or form. Some of the highest
performers don't feel good about their
performance and the best in the world
never feel good about it. And then
underachievers feel great about
themselves, right? This is
overconfidence. They feel great about
themselves no matter what. So there's
self-esteem. The second variable is
self-concept. And self-concept is how do
I view myself? So it's identity. When I
look in the mirror, what do I see?
That's somewhat related to performance.
But then there's self-efficacy. And
self-efficacy is essentially
operationalized confidence. So here's
what's known about confidence. There's
two forms of it.
Confidence as a personality trait. Some
people are born and if you talk to mom
or dad, they're like, "Yeah, he's been
that swashbuckling confidence. He's been
that way his whole life. Whatever that
thing is, he or she has always had it.
So that's confidence as a personality
trait. That doesn't necessarily do much
in life. You have people who are
failures who have it, people who are
successful, and everyone in the middle.
The way that modern psychology defines
confidence is is is self-efficacy. Now,
the beautiful thing about
operationalized confidence is we can
measure it. M
>> we know how the dominoes fall and we
know what creates it. So for example,
this is another question I ask in almost
every interview. Tell me something you
think you're good at. So you know any
listener uh who's listening to this
who's trying to be good at something. If
I ask you tell me something that you
believe yourself to be good at and they
give an answer and then if I deconstruct
it and I say tell me why you believe
that what you come to find and this is
true categorically across the human
condition in every domain it boils down
to four kinds of experiences that that
person has had the number one experience
is is what's called a mastery experience
it's simply success and failure here's
how many times I've done this and failed
here's how many times I've done it and
succeeded did, but it's not
arithmetical. It's the interpretation of
success and failure. It's like when
Michelle Quan uh in the Olympics lost
the gold medal to Terra Leinsky, the
media said, "Michelle, you just lost the
gold medal. You must feel terrible."
She's like, "No, no, I didn't lose the
gold. I won the silver."
Both are objectively true. Michelle Quan
won the silver, but she did lose the
gold. But the interpretation of it
allowed her to protect her confidence.
And guess what? Later that year she won
the world championships. So right the
number one source of confidence the
first place the brain goes when it asks
itself hey can I do this thing it goes
to prior experience but what you have to
be mindful of is the is the pain of
failure hurts more than success feels
good. So what happens is we tend to
index toward our failures,
>> right? We we bring the pain of the past
failures to the moment. That's why most
people are underconfident,
>> right? Because because the way the
memory and the bra
>> because they're remembering all of the
the things that they've done wrong, all
the mistakes they've
>> 100%. Golfers always want to talk to me
about their bad shots. Portfolio
managers always want to talk to me about
the money they've lost and and what they
didn't do.
>> And it's like an anchor.
>> It becomes an anchor. Becomes their
ceiling. Right?
The second source of confidence is
verbal persuasions. We call verbal and
social persuasions. It's the feedback we
get from other people. You allude to
that. Why do you think you're good at
something? Because people have told me
that. Here and again lies the bias.
Criticism hurts more than praise feels
good. So if you just combine mastery
experiences where failure hurts more
than success feels good, verbal
persuasions, criticism hurt more than
compliments, over the course of the life
cycle, people index toward the pain of
their past failures and their criticisms
and they index toward that and they
start living their life in anticipation
>> of indexing toward that. Third
experience is uh called vicarious
experiences. How do I compare to other
people? We judge our abilities relative
to other people. But when we see someone
Yeah.
>> effortlessly do better at something we
work at, that lowers our confidence
called vicarious learning. And the
fourth source of confidence in the
Bible, it's called uh physiological
states. It's the butterflies in the
stomach. Shane, why do you think you're
great at interviewing? Cuz I can feel
it. It's a feeling. It's But what you
come to realize is that the butterflies
that you feel when you're interviewing
an important person that you feel great
about that gets you excited, those are
the same butterflies that people feel
when they choke physiologically. It's
the interpretation.
>> So in aggregate, confidence is is is an
amalgamation of prior success and
failure. what people
communicate to us and whether we're good
or bad, how we compare ourselves to
others, and then how we feel about what
we're doing. So, if you want to become
great at something, you have to
understand if you're So, you talked
about people who are way overconfident.
Here's what here's what's known about
confidence. If this is your objective
skill and ability, measurable, your
verbal intelligence, your mathematical
intelligence, your skills as a as a
hedge fund man, money maker, as a
podcast interviewer, here's what I do.
Well, I know how to construct questions.
I know how to listen. I know how to
follow up. I know this. Here's your
skills.
A little bit of overconfidence
>> is really is a really good thing. Why?
Cuz that takes those skills and
abilities and it elevates them. You see
opportunity. You take more risks. You
put yourself in more challenging
situations. When you're a little bit
overconfident, where does it get
dangerous?
>> A lot overconfident.
>> Too overconfident. That leads to
sloppiness, arrogance, laziness,
self-d delusion, deception. Right? So
you have to protect confidence. Now
here's what else happens. When we lose
our confidence, when our confidence
is below our ability, we index toward
that. So it doesn't matter how many
skills and abilities you have, they're
going to find a way to that belief.
Happens all the time. [snorts]
>> And what's the primary mechanism of
underachievement? People index toward
their past failures. They index toward
criticism what other people are going to
think about them because we could. Now,
where does this show up? If you look at
the data on on on risk takingaking in
financial professionals, investment
professionals, what you'll see is a
curve that that diminishes over time. It
does the opposite of going. We lose our
risk appetite as we get older. Why is
that? The simple answer is, well, I've
already made my money, so I don't want
to put it at risk. That's not true. What
actually happens is we accumulate even
though we our skills get better when
we're better than ever at what we've
done, we've also accumulated enough
failure
>> that we [clears throat] don't want to
feel that way again. So we lose our
appetite for risk. This happens across
every achievement domain. And so it goes
back to the fundamental questions. How
do you live at the tail end of the
curve? You have to have a playbook for
what you're going to do with mistakes
and failure because the four sources of
confidence, your prior experiences,
the brain is going to experience failure
more painful than success feels good.
Well, you have to use and override, use
your agency to flip the script on that.
That's why visualization works when it
works. That's why selft talk works when
it works. Number two, verbal
persuasions. You have to decide the
degree to which you're going to care
what other people think about you
because that becomes your prison. If you
go through life overindexing
and caring too much what people think
about you, that's your ceiling.
Physiological states, if you never want
to feel uncomfortable, that's your
ceiling. Vicarious experiences. If you
are going to spend your life comparing
yourself to others and instead of
indexing toward your own full potential,
that's your ceiling.
>> You mentioned selft talk. Do positive
affirmations work?
>> They do. They work when they work so
long as they're not delusional. Now, why
do they work? You know, people
misunderstand the dynamic between
cognition and language. People think
that the words I use are a reflection of
what I think. That I have a thought and
I use words and that word describes my
thought. That's not what actually
happens. What actually happens and it's
a developmental thing. It happens early
in life. Language and thought are
separate, right? Like like think of an
infant, right? There's all this they
don't even have language yet but then
they start using words you know second
third fourth year of life and words are
just random but then words start to
reflect thoughts and then what happens
is there's a blending where language and
cognition become the same thing that's
why certain words are charged with
emotion that's the beauty of a great
lyric in music or a great sequence of
words in therapy or even in coaching
you're trying to give people language
that's empowering
when we're young developmentally the
language that others use becomes our own
internal dialogue typically the parents.
So how our parents talk to us becomes
how we talk to ourselves or our teachers
or our coaches and if that's not
functional and healthy and and
directionally accreative to success that
becomes our selft talk and then we talk
to our kids that way and then all is
generational trauma or generational
excellence. So selft talk absolutely
matters because of this interaction
between language and cognition. Do
affirmations work? Yeah. Where do we see
this most prominently? In prayer,
>> right?
>> So think of it this way. This is
incredible. So if you think of all the
major religions, they've had several
thousand years of trial and error to get
it right. So whether you believe in God
or not or believe in religion or not,
these are institutions that have had
several thousand years to get it right.
And what do they all have? They all have
prayer as some component of what they
do. Why is that? If I sit down to dinner
with my children and every night I make
them sit around and say something
approximating grace where they simply
articulate the words I, you know, I'm
thankful for the food before me. They're
practicing the habit of gratitude.
>> Yeah.
>> And so what happens in religious
tradition is if you articulate the
words, a profession of faith, say these
words. Just say them. I don't care if
you believe it.
>> The more you say it, invariably the
randomness of experience is going to be
like, oh, it is true. Then we start to
believe the things we say. So self-t
talk absolutely matters. But not
immediately. It doesn't work
automatically. It's over the course of
time. The process of articulating and
using words carefully galvanizes the
kinds of beliefs that lead to success,
failure, happiness, or misery. Yeah. One
of the other things you said that I want
to come back to cuz I think a lot of
people live their life in a way that um
they don't want to be disliked by other
people and it governs what they do and
so it's fear in a way you know but
they're letting other people dictate
their behavior and their choices.
>> How do we let go of that?
>> Well, do you know why that is?
>> Why
>> why do you think this why do you think
most people [sighs]
>> I think there's an evolutionary
component to it? So, if I have to answer
this, I mean, my guess would be that,
you know, we grew up in tribes.
>> Being excommunicated from the tribe
meant death.
>> Uh, we evolved over thousands of years
with this in mind. If you're not part of
the tribe, you're out of the tribe. And
if you're out of the tribe, you're dead.
>> And so, we have this mechanism that we
we hold on to that's rooted in our
biology.
>> Absolutely. And and and evolutionary
psychology, which is another branch of
of psychology, has done really wonderful
research in unpackaging this, right?
that belonging part of a community is
safety to be excommunicated as death.
Now what happens is through natural
selection the brain does not evolve
natural selection doesn't work as fast
as changes in society. So I always say
this to golfers your game your your
brain did not evolve for you to be a PJ
to golfer headed hedge fun manager. Your
brain did not evolve with the intention
of you being a professional investor
like that. That's not how natural
selection worked. It wasn't directional.
So you're trying to do a hard thing with
an imperfect instrument which is the
human brain. And this is the one thing
that separates humans from every other
animal on earth is we get to engage in
in abstract thinking. It's called
metacognition, right? The ability to
think about your own thinking. No, no
other creature can do that. You get to
think about your thinking and then make
adjustments. So the beautiful thing
about about abstract thinking is it gave
birth to this idea of forethought. It's
I can actually anticipate.
>> If I want to be comfortable in 10 years,
I save my money today.
We anticipate a a a potential thing and
it governs current behavior.
>> No other creature can do that.
>> That's the good thing is we get to
anticipate and plan. Here's the bad
thing.
>> Fore tends to lead to people
overindexing to the future. So
essentially what we start asking is what
if questions. What if I what if this
plane crashes? Oh my god. We know that
people who are anxious are are live in
the future. They create their own
anxiety. What if the plane crashes?
portfolio. What if I lose all my money?
What if I get fired? Golfers, what if,
you know, what if I lose my We camp out
in the future and we go to worst case
scenario. This is one of the weird
features about the brain is I had a girl
call me actually, I'll never forget it.
The morning of her wedding, the morning
of her wedding. She's a friend of mine
in college. And she's like, I'm so sorry
to bother you. I said, no, no, what's
going I said, shouldn't aren't you busy
today? And she said, yeah. She goes, she
goes, "What if I'm making a mistake?
What if he cheats on me? What if he
stops loving me? What if? What if all
these and this is one of the tells ask
people like what are the what if
questions you ask yourself and what you
come to find is people almost always go
to worst case scenario. They bring that
future state into the present moment.
Then they start reacting as if it's
real. Can't tell you how many uh hedge
fund portfolio managers go through this.
They could have made tens or hundreds of
millions of dollars in their life. They
start losing a little money like oh my
god what if I get fired? And for some
reason the story is always the same. And
so when we talk about the powerful
things about the brain, abstract
thinking, forethought, hypotheticals,
you have to learn how to leverage that
to your advantage because the natural
human default reactions, it's another
one of the things that pushes us to the
middle part of the distribution and and
presents us from from overachieving. And
so when we talk about evolutionary
psychology and and uh and and survival,
the reason that I I talk about
forethought and and and abstract
thinking is because it emerges at the
same window of time which is adolescence
and middle school. So what you see out
of adolescence
so we get to think in hypotheticals and
abstracts and for the first time in our
lives this happens every human being
everywhere on earth. It's a universality
of the human condition is we ask the
most important question
uh in human existence. Who am I?
>> That question doesn't happen with young
people because their identity is largely
a part of their family. You know they
don't but we start having these who am
I?
>> Yeah.
>> And that's where this process Freud
identified this process called
individuation which is where we separate
from a family identity and that's where
the rebellion occurs. Right. Cuz kids
need to answer that question. And then
what you also start to see is this need
to belong. Conformity. You see it all
over middle schools and high schools
everywhere in the world. I need to be
part of this group. I need to wear the
right clothes. I need to make the
cheerleading team or the football team
or whatever. It's that need for
belonging. There's two psychological
insights that I think are probably the
two most important uh that I've ever
come across. And here's one of them.
We try on different faces until we find
a face of our own. But what drives that
for yeah for a large middle period of
life, middle school, high school,
college, even it's called this extended
adolescence, even in the 20s and the
30s. Uh is this idea of I'm trying to
find myself, right? And this used to be
these, you know, go west young man, you
know, and uh Jack Carowak, you know, the
open road. This used to be a healthy
process where you go the process of
self-discovery was the search, the
travel, the moratorum. There's this
great line in the movie a river runs
through it where uh where the one of the
sons
>> comes home from college and goes to his
father who's a played by Tom Scar. It's
like so son you've had four years at
college. What do you want to do? He's
like it's like oh I don't know. It's
like but you've had four years to know.
And that's what college is supposed to
be. colleges. If you think about the the
university, the etmology of the
university is the word universe.
The university was first born
to be a repository of everything in the
known universe. So it was a place you
could come and there was civics, there
was mathematics, there was theater,
there was astronomy, there was there was
language and you can come to a place of
learning and the vehicle of that
learning was critical thought and the
pursuit of truth. And so this need for
belonging is born out of evolution,
natural selection manifests most most
pronounced in adolescence in middle
school. And then in a healthy identity,
you get to this place called an achieved
identity where you've tried on different
faces,
>> you've done a search, you've done
exploration, you've tried different
things, you've taken some risks, and
then you finally come to this moment
where it's like, [sighs]
>> I know who I am. I know the real me. I
like that's not the real me. I I won't
participate in that. This is who I am.
And then what happens is is you can then
you know what what Eric Ericson says is
uh when we talk about about finding a
partner to love in life we call
psychological intimacy. You have all
these people trying to find a partner.
What says is you can't give yourself to
someone if you don't have self to give.
>> Yeah.
>> If you haven't developed a full sense of
yourself, what are you giving to the
person? Right. So that's what we talk
about like work on yourself, develop a
healthy sense of self. Who am I? Like
sell for that and then go forth, you
know, to your ultimate destiny in life.
The second most important question,
it it's something I think about. Usually
you have an idea. It's like a song and
you listen to it for a little while and
then yeah, I don't like it. I'm on to a
new song. This is a question
that has never left me because I see it
every day in my work. It shows up all
the time and it's not even a question.
It's an observation. A very keen
observation by segment Freud. We spend
our adult lives undoing the debris of
childhood.
>> So just pause there for a minute and
think about your life. When you ask
somebody why do you do what they do? On
a surface level, they're going to give
all these answers. It's like, oh, cuz I
love it. Oh, no. If you actually have
deep conversations with them, what you
come to realize is the fuel itself, the
motivation
is rooted in experiences that they had
in their youth. Lance Armstrong, why
what gave it Lance Armstrong the fuel to
ride his bike while he had cancer? What
was he trying to overcome or solve for?
Talk to him or read his book. The trauma
of his youth.
>> Tiger Woods. Trauma in youth. They
didn't want black kids playing golf.
They made fun of them. That's the fuel.
Now,
>> one of the things I often have to say,
your parents did too good of a job.
You're too well adjusted, right?
>> But if but that's not the case for most
of us. Most of us are trying to solve
for things that happened during those
formative years. Here's where it gets
dangerous. I had a um a Wall Street guy
who I was working with. He was at the
time he was late 40s had made five six
700 million, but he was miserable. He
was married with two kids. He was up at
4:00 a.m. every day. Worked
relentlessly.
Um, his family was falling apart.
Relationships weren't great. Massive
insecurity. And I'll never forget this
through our work together. It was in in
our second year. He told me the story
about a girlfriend he had in high
school. He grew up, my client grew up
really poor with a brother. It's like a
drug addict
>> in a in a in a very sort of lowincome,
low SCES family, dysfunctional parents,
drug addict brother. And then there was
him. High school. He had a girlfriend.
She was the it girl of the town. Her
mother, if I remember correctly, the
mother drove a white Jaguar. She was on
the tennis team, country club. So
imagine a scenario where, you know,
lower, you know, lower SCS class gets to
date the girl. That validates you as a
person, right? Because nothing else in
your life is validating you. Then the
time comes, it's almost like the the
archetypal movie The Notebook, and she
breaks up with him.
>> And of course, he's like, "But why?"
Yeah.
>> And the answer is a story we've seen in
millions. It's like, you know, at the
end of the day, like mom and dad are
never going to let this happen. You
don't fit. Like we don't belong
together. That broke his heart.
>> We come from different worlds.
>> Come from different worlds. You can
imagine the kind of pain cuz that that
validates what he always thought about
himself like, "I'm a loser. I'm never
going to get out of this mess." So what
do you do at that point?
>> Essentially, what he told himself is no
one's ever going to hurt me again
because I'm too poor.
>> Yeah. and he went to Wall Street and he
worked 20 hours a day and he was
relentless and even people who worked
with him was like that guy's animal
relentless and I start working with him
because he knew something was broken and
it was his identity by the way that so
what happened was going back to Freud's
observation we spend our adult lives
undoing the debris of our childhood he
had never solved for that even after the
hundreds of millions of dollars and we
finally traced back that story it was
katharsis and I remember having to say
to him I said hey
>> you don't get a doover. She's never
coming back. And oh, by the way, look at
your life.
>> Yeah.
>> And from that day forward, I have a text
on my phone he had sent to me a couple
years later. He's like his family was
intact. His wife loved him again because
he stopped trying to solve for the pain
of an of of an 18-year-old self. But
most people never do the work to do
that. Most people never do the work to
go into their, you know, their
psychological sellers and try to
understand the formative experiences
that put them on their path. And what
happens is if you don't do that, you
spend the rest of your life compensating
for childhood insecurity. You make
yourself miserable. You make everyone
else miserable and you never become, you
know, the fullest version of yourself.
So what I would ask everyone to do at a
certain point in their life is, you
know, to what degree do you spend your
life undoing the degree of childhood? As
you look at kids, and this is, by the
way, there's a whole another level of
dysfunction and that's the billionaire
class. And those kids, which I've also
met a lot of them, uh, sort of the trust
fund kids, the heirs and aeryses who've
never had to earn money. You want to
talk about an absolute disaster setup
for life, it's because they never
learned self-reliance. It imposes an
identity. So, they never actually become
themselves. They have this what's called
identity foreclosure. It's like this is
who you are. You're a thirsten. And and
all of a sudden, they have crisis later
in life when they finally wake up like I
never chose this life. So the poverty
path or the wealth path lead to the same
kind of dysfunction because there's no
self-discovery in the identity. The best
identity path is you do your own work.
Uh you try on different faces and then
you make a choice to who you want to
become. But the convergence of those two
observations, number one, we spend our
adult lives undoing the debris of
childhood. And that that debris can come
in the for form of extreme wealth. It
could come in the form of extreme
poverty. It could come in the form of
trauma. It could be come in the form of
of of living in a country club and and
beingcoming fragile and everywhere in
between. And then the secondary thing is
when you finally come to that awakening
in that moment. Yes. Well, who am I and
who do I want to be? That opens
everything up and and that defines most
of most of humanity almost
uh in every domain.
>> That's a beautiful way to end this. We
always end with the same question though
which is what is success for you?
>> Success for me is I think a little bit
different because I was successful
pretty young in life. You know uh I had
a a real period of time. I graduated
from Emory University first in my
classroom top of my class. I was a young
professor at Rollins College the
youngest professor at the time. I was
one of the youngest to ever get tenure.
I had a best-selling book. I was being
celebrated by the the sports world,
Sports Illustrated. I had two jet skis.
I had a house and an apartment
materially in the veneers of my life. I
had one life, right? And I went to I had
my friends from from undergrad from the
University of Florida. We had all gone
to an Irish pub and just catching up
with each other in life. And one of my
friends girlfriends, who's now his wife
and we're all still really really close,
she's like, "You're killing it. I want
you there." She's like, "We're so proud
of you." She goes, "You must be so
happy." And Shane, it was like one of
those moments in the movie where you
hear the record scratch and oh my god,
I'm not that happy.
>> Yeah,
>> I'm not. I have all of this stuff
>> and I have all this superlatives,
>> but my life doesn't feel the way that
people the way that it looks. And even
even, you know, the articles people were
writing about me, young, you know, you
know, all these relationships, flying in
jets, it looked great. I wasn't happy.
So what I did is I I went to the dean at
Rollins College. I said, "Hey, I need to
take a sabatical which I had earned at
the time." And so I went out to Austin,
Texas, and I got a 1-1 unfernished. And
I and I really needed to solve for this
case. And and what came out of that
period of moratorium and
self-exloration. What I did is I went to
a bookstore and I started buying books.
You know who went through this was
actually Michael Kryton, the great
author and the great movie creator.
Michael Kiteon. He wrote a great book
called Travels, which which he
articulated his own life journey. How do
how you become Michael Kiteon? So he
went through what I went through. It's
like, yeah, well, it's material success,
uh, but you're not happy. So, I went to
a bookstore in Austin, Texas. I spent, I
think at the time, it's like $400 or
$500 on books, but I made it a point to
buy books in everything outside of my
area of expertise. I bought books, just
anything. And I loaded the apartment up
with books and I I got uh privileges at
the Tech University of Texas because I
was an academic. They gave me a little
office and I spent four months in
Austin, Texas, back when Austin was
weird, right? the the catchphrase uh of
Austin, Texas in the 90s was keep Austin
weird. It's where all the artists and
creatives and poets and musicians went
[snorts] to uh to have a little bit of a
hippie journey. And I wanted to immerse
myself in that culture. I was hanging
out with a bunch of comedians. You
wonder who my best friends were at the
time. They were standup comics. And what
came out of that was my self
understanding that there are essentially
four things that make me happy. Number
one is working out. I know I don't look
like it, but I work out every day. I
just love the process of working out and
fitness. Number two is books. Working
out doesn't cost money. You know what
else doesn't cost money? If you have a
library card or books.
>> Yeah.
>> Uh number three is having really good uh
conversations with smart people. This
>> like I could do this all day every day.
>> Yeah.
>> Right. That makes me happy. And then the
fourth one is a little bit indulgent.
It's I love hitting golf balls. [snorts]
>> But like not playing on like like the
the it's therapeutic for me getting
lost.
>> Yeah. just hitting a ball at the
repetition almost like you know uh at
the end of of hitting balls for an hour
it's cathartic and therapeutic and it
clears my brain those books
conversations working out and golf balls
costs no money
>> so what [snorts] I learned is
unfortunately for me more money doesn't
lead to more happiness a certain level
like I want to be comfortable and by the
way I love abundance for people who love
money so I want everyone to make as much
money as they can if that's important to
you what's important to me is if I have
those four things if hot water comes out
of the shower when I turn it on in the
morning for me a hotel is you know night
it's it's a bed it's four walls like I
don't need more incrementally more stuff
>> doesn't lead to more happiness for me so
happiness for me is essentially those
things and then I added a fifth it's
raising raising kids
>> who are resilient who are not fragile
who want to be global citizens
who are lifelong learners and who uh the
expression they're going to have the
full expression of their talents in life
and do what I hope to do which is on
some level be a light in the world
rather than darkness elevate others uh
and I know it sounds corny and cheesy
but on some level you know make make the
world you know a little bit better place
ease others suffering because you can uh
and make the world a better place that's
and and that's my definition
>> that's beautiful thank you
>> thank you I appreciate the time man this
is awesome