My Career in Data Season 4 Episode 12: Lulit Tesfaye, Joe Hilger, and Zach Wahl, Leaders at Enter...
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In this episode of "My Career in Data," host Shannon Kemp hosts a group interview with Lulit Tesfaye, Joe Hilger, and Zach Wahl from Enterprise Knowledge, the world's largest dedicated knowledge consultancy. The trio discusses their company's evolution from traditional human-centric information architecture to modern semantic layers that enable trustworthy AI initiatives. They define data broadly as "knowledge assets" rather than just structured tables or spreadsheets, emphasizing a holistic approach where metadata, taxonomies, ontologies, and graphs are treated equally with raw data. This perspective is crucial for bridging the gap between different organizational silos—such as content teams and data teams—to provide machines with the necessary context to function effectively in AI projects.
The conversation delves into their personal journeys and the origins of Enterprise Knowledge, revealing that none followed a linear career path. Zach Wahl shares his childhood dream of owning an office building complete with a slide, while Joe Hilger recounts transitioning from aspiring NBA player to consultant after being fired from a previous role, which ironically led him to co-found the company with Lulit Tesfaye. Their stories highlight the importance of resilience and overcoming impostor syndrome; Zach credits his firing as a pivotal moment that allowed him to pursue his true passion for connecting business needs with technology solutions. They emphasize that diverse backgrounds—from law and finance to environmental science—are valuable assets in data management, proving that expertise comes from varied experiences rather than just technical degrees.
A significant portion of the discussion focuses on their newly co-authored book, "Bridging Knowledge Data and AI: Harnessing the Semantic Layer Framework to Drive Intelligence." The authors explain that while semantic layers have existed for decades, they are now critical due to the rise of generative AI, which requires context to avoid hallucinations. They detail how their team uses real-world case studies in the book to demonstrate practical applications rather than just theoretical concepts, aiming to reduce executive confusion regarding vendor solutions. The interview also touches on industry trends, noting that despite fears of job displacement by AI, there is a dramatic increase in demand for consultants who can ensure AI systems are trustworthy and effective, particularly within large Fortune 500 organizations seeking specific semantic strategies.
Ultimately, the guests conclude with key lessons for aspiring professionals: show up as your authentic self at work, maintain a spirit of continuous learning, and embrace change rather than fearing it. They advocate for an organizational structure where Chief Data Officers report to C-suite executives alongside IT leaders to ensure both structured data and unstructured content are managed cohesively for AI success. The episode reinforces the idea that careers in data management offer diverse pathways filled with opportunities for growth if one remains curious, kind, and willing to adapt their skills as technology evolves.
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[music]
Hello and welcome. My name is Shannon
Kemp and I'm the chief digital officer
at data and this is my career [music] in
data, a data university talks podcast
dedicated to learning from those who
have careers in data management. To
understand how they got there and to
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Hello and welcome to my career in data,
a podcast where we discuss with industry
leaders and experts how they have built
their careers. I'm your host Shannon
Kemp and today we're talking to a group
from Enterprise Knowledge.
Today we are joined by Lulite Tesf,
partner and VP of knowledge and data
services, Joe Hilar, chief operating
officer, and Zach Wall, president and
CEO from Enterprise Knowledge. And
normally, this is where a podcast host
would share a short bio of the guests,
but in this podcast, your bio is what
we're here to talk about. Hello,
everybody.
>> Hello.
>> Hi, Shannon. Thanks for having us on.
>> Oh, I'm so excited. I love a group
interview.
Okay. So, uh the reason for having a
group interview uh and the reason we
brought you all together today is the
three of you have co-authored a new book
titled Bridging Knowledge Data and AI
harnessing the semantic layer framework
to drive intelligence. Now, before we
get to the book and how it came about,
um let me just ask you to introduce
yourselves. So, um and introduce your
company. So you all work for enterprise
knowledge uh work for and have founded
and so tell me for those of you who may
not know uh what type of business is
enterprise knowledge whoever wants to to
share.
>> Uh happy to to lead off. I'm I'm sure my
colleagues will uh want to chime in with
with some color as they want to do. Uh
Enterprise knowledge we are the world's
largest dedicated knowledge information
data consultancy. We uh are in the
business of connecting people to the
information they need to do their job.
And over the years uh that has turned
from being a a very human ccentric
pursuit a lot of information
architecture taxonomy ontology to the
current stage of semantics where we're
really helping organizations to make
their AI initiative successful to add
context to as the book is called build
bridges between their different sources
of information different knowledge
assets and their different forms and
deliver trustworthy glassbox AI in ways
that really add business value.
Joe Ly, what did I miss there?
>> I think you got it all. We, you know,
simply put, we we do this for companies
around the world, helping them make
their data easier to find, work with,
and and and actually now powering a ton
of AI projects.
>> Such a hot topic right now. [snorts] So,
Zach, let's start with you. So you are
president and CEO.
Uh tell me what is it you do? What's
your day-to-day look like?
>> Yeah, I I I don't know that there's a
specific day today. Uh I can tell you
that typically uh I am focused more on
long-term strategy and growth of the
organization. Uh so there's a fair bit
of marketing, business development, uh a
view towards what's coming next in the
industry. Uh and so in a way I in
addition to CEO I wear the CMO hat from
that perspective or the the CSO as in
strategy not security god know. Uh and
uh I also do a fair bit of uh work on
the people side. So uh working alongside
our HR department to really foster a
community of collaboration, kindness as
we call it to ensure that we are
supporting each other and uh learning
along the way. Uh that said, everything
I just said, I would say Joe and Ly also
do. Uh so for instance, Luly was the one
who identified semantic layer as a
really hot growing trend that we needed
to be all over. We'll we'll say more
about that as as the interview proceeds.
>> Oh, I love it. And I'm not surprised at
that revelation. I have worked with
Alina V, so um I know she's on top of
things. Um but let's u move to you Joe
as the chief operating officer. What is
it that you do?
>> Oh, a lot a lot of different things. So
I do security among other things. Uh not
my favorite but but super important for
our clients. contact reviews, all of
operations, everything from finance and
accounting through our our delivery
process and our PMO.
And then I've been working with the
teams a lot on some of the demos and and
reusable components that we're that
we're giving to our clients so that they
can be more effective faster.
>> Very very nice. So um Lulit, I've worked
with you quite a bit. I know you
probably um uh I've known you for a few
years working together and and I'm just
now um getting the opportunity to meet
Zach and Joe. I'm very very grateful for
that. Um but tell me um as a VP of
knowledge and data services. Same
question. What is it you do and what's
your day-to-day look like?
>> Yeah, I I share the sentiment. No. Um
there is no such thing as day-to-day.
However, uh as a in this role, uh there
are multiple hats, but primarily um
successful delivery in everything that
we do from strategy, design, and
implementation. That's the core of our
work, our integrity, why we're here. Uh
and then uh in addition to that charting
the path for how we grow our people from
skills, expertise development,
identifying the gaps that we have in you
know how things and technology are
involving but also what our clients are
asking for and looking for and being
able to to think two three steps ahead
of our clients to be able to help. So
charting but looking ahead uh thinking
about uh how we can leverage our
collective experience in light of
emerging technologies staying a breast
of that that's a big part of this uh
invigorate into that in partnership with
Zach and Joe marketing uh compliance uh
all the things that we would have to
have in place uh to support the large
institutions that we work with. So
that's a big part of my day. If I didn't
have this virtual B board, you will see
a lot of whiteboard behind me of all the
solutioning and thinking that we do with
my with like my team members. So I find
fun uh and thrilling excitement every
day cuz every problem is different uh
every day. So that's in a nutshell um
what I do a day in a life so to speak.
>> I love it. Well, let's let's uh work the
other way. So, uh, in terms of
responses, so Lily, uh, how do you work
with data in your day-to-day job?
>> That's a tough question and I I'm going
to take a little bit of a step back and
define data a little bit because I know
it means there are many different things
to many people. Uh, and I think this is
in our journey also. Um as as Zach
called out earlier uh we started as a
knowledge management company and uh a
big part of that was that uh uh
traditionally it's considered as tacet
knowledge capture uh that that piece of
these the people expertise connecting
that piece shifting into information
management as a big part of that. How do
you translate that into these uh
applications and machines? And over the
especially over the last decade um to
answer the organization's questions of
finding and connecting them to their
information, a big part of that lives in
what traditionally is structured data.
So when we talk about data or like we
collectively call it knowledge assets uh
we what we are doing on a day-to-day
basis is connecting that those assets
the knowledge the information uh and the
data within them but also not just for
humans today it's making that machine
readable u so for machines as well. So
the way we work with quote unquote data
now is in the form of treating it as a
knowledge asset uh just like everything
that you have within your organization
and that you can describe to humans as
well as to machines. Uh that's kind of
like a highle overview of that and then
when you get into implementation there's
the plumbing there's the engineering
there's the modeling that my team uh
works on that I guide and uh also
architecture as well. Uh so that's a a
core part of how we interact with and
work with data and knowledge assets.
>> Yeah. Is is there data or is there how
are you staying on top of on of that of
what's coming and what's hot and what's
not?
>> Yeah. Uh well a lot of it is also
partially where we first met you and I
uh we attend your conferences. We are
embedded on uh a lot of the industry
events. We speak at conferences uh as
well as a big part of this. So we have a
lot of team members I know you've met uh
that attend these industry events,
industry conferences. We host a
conference ourselves on semantic layer
symposium. Uh so we have uh we are out
there uh but also because we work across
many different industries we are able to
cross-pollinate lessons learned and case
studies and the bruises and uh all of
that to bear for our organ
organizations. Zach or Joe if you want
to add anything else there.
>> I would we're in a neat position. Uh the
number one way that that we get new
clients and win new work is that they
reach out to us. They've read our
knowledge base. They've seen us speak at
these conference conferences that Luly
mentioned. And so we have a lot of
people we don't know reaching out to us.
And I think one of the the greatest data
points is what they're asking for, the
words they're using, uh what's in the
RFP, what are the deliverables, the
problems that they're having in the
words that they're uh using to describe
them. It's incredibly insightful. And as
we every year publish our various trends
articles, that's one of the greatest
inputs for it is frankly what's top of
mind for the cos and CEOs around the
world.
>> You know, and I think I would also add
uh we've invested a lot in collaboration
and community inside of EK. So Shannon,
we tell our clients, you get you get all
of EK when you hire any of us. And it's
really true. Um the three of us just
left a knowledge share companywide to
talk about something new or a skill etc
that we're doing. We've held that since
the company began. Uh we have sessions
all all along communities of practice
where people are coming up with new
ideas. Um and that that lets us bring
new ideas to our clients and really
encourages the right people to join EK.
The ones we get are very interested in
being cutting edge and and wanting to do
neat stuff.
>> Nice. Well, Jill, let's move to you. So,
how do you work with data in your
day-to-day job?
>> Um,
>> COO. Yeah.
>> So, I leave out client data because
that's what they're doing. But I I you
know, data is an issue really an issue
for me. Uh, we've got to make sure we
have it. It's properly protected. Every
agreement I sign says that we are going
to be very careful and cautious with our
clients data. So we've we've had to
build processes around how we collect
data and then how we get rid of data
when we're done with it. Um so I'm that
that is one part of my life that that is
uh you know important and I'm attuned
to. And then you know beyond that uh
we've [clears throat] always wanted to
act bigger and more mature than we were
so that we could grow into ourselves.
So, we've had data about sales processes
um in in HubSpot for for years now. Uh
we have project evaluation data that's
been collected week over week. Um Lillly
and I were just looking at our KPIs
across projects so we could find ways to
figure out if we were not meeting our
clients needs, we wanted to jump in more
quickly and make sure we fixed it before
they came to us. And so we we we spend a
lot of time trying to use data to help
guide us in our decision-m process.
>> Very nice. And Zach, same question to
you.
>> Yeah, I think Joe and Luly uh covered it
really well. The one that I would add is
uh we've always had a growth mentality
and so uh decisions around hiring uh
have always been really datadriven as
well as decisions about uh marketing uh
moving into new markets and launching
new products. All of that uh uh
leverages uh a number of different
inputs as well as of course some some
good luck and gut to go along with it
which never hurts.
Absolutely.
All right. Well, that is nice. Um,
so tell me then, uh, what made you all
decide to, you know, let's write a book
together?
>> Yeah, it's Lit's fault. Definitely.
[laughter] We were, uh, it was uh, late
2023. I already mentioned that Lite was
the one who surfaced. The the concept of
the semantic layer was something we'd
been doing for years. I mean from EK's
very first day we were doing taxonomy
design. Soon after we were doing
ontology design we were one of the first
into the knowledge graph market. We've
been focusing on on quality and metadata
around knowledge assets really for 13
years now. So the component parts had
always been there. They are and have
always been our core services. But Lulit
was the one from the very specific
vantage point in which she sits who came
to Joe and I and said this is going to
be the thing that everybody's talking
about in 2 years. I mean that's a direct
quote. So uh you should probably be
going to her for lottery tickets and and
stock tips at this point. Uh so uh in uh
early uh 2024
uh the three of us as well as Sarah Nash
a practice leader here at EK uh went and
did a a weekendl long offsite to talk
about how we would guide this
conversation. Uh shortly thereafter we
started doing a lot of blogging on the
topic. We launched the semantic layer
symposium, our annual conference in
Europe on the topic and we had a whole
Trello board of of different things from
from marketing from hiring to internal
education that that we would work on and
you can actually chart the spike on
Google trends and everything else as uh
the term grew and grew and grew. Now,
back then, we had no idea exactly how
much of an impact all of that would have
on AI and how important the AI
conversation would be today. So, there
again was a little bit of luck in the
the thinking around this. But one of the
things on the trellboard was let's write
a book. And it was a little bit of a
slow start. Uh it was certainly a bit of
a slog as as we we went through it, but
that was the impetus of it. a uh a
weekend in Orange, Virginia, where we uh
plotted out a multi-year strategy around
semantic layers.
>> Oh, I love it. So, tell me a little bit
about the process and uh um tell me a
little bit more about the book. What
what's your favorite part of the uh of
the book that everybody should know
about?
>> I'll start there. I'm sure we have uh
different perspectives on this. Um I
think you know the the biggest point um
semantics and semantic web have been
around I think we just celebrated this
25th year anniversary actually this year
and to Zach's point this is not
something new um and the what makes this
exciting and why now like the biggest
driver being AI is that um a lot of uh
traditional data uh side of the the
structured data. Uh there is also a
concept of the semantic layer which we
call the metrics layer which is very
different from what we're talking about.
I think that's the distinction that I
would like to articulate. When we talk
about a semantic layer, we're talking
about the things that refer to meaning
and not the physical data. So metadata,
taxonomies, ontologies, graphs, uh the
components that Zach talked about,
business glossery fits into that as
well. So the most exciting part of this
is
in a way to be able to create clarity
especially on the market because uh
there has been uh I empathize with a lot
of leaders right now uh it is very hard
to make a decision about solutions
technology
uh just the vendor market is very vast
and that's exciting in its own right but
if you are an executive if you're a co
or a CEO like an AI lead leader it is
very hard to make this decision. So what
really excited me about writing this
book is we have been living the scars
and the gray hair maybe you cannot see
through the camera right now uh over the
last few years and to be able to capture
that all to be able to reflect back to
all of that and capture that in real
world case studies but also don't do
what we did in areas where early days
where we we screwed up for instance
right like or learned a big lesson so
being able to capture all of that it was
just a a journey of reflection but also
an opportunity to cl create clarity and
uh provide reason into what's going on
in the space from just our experience.
>> Now uh one thing to add to this Shannon
we we've got a whole section on case
studies
and so many of the people that author
these books talk about technologies but
haven't always done them. It was really
important to us to be able to say what
you're reading
is real and and people have done it and
it's worked. And I I I really think
that's important for someone to have the
confidence to do stuff like this.
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All right. Well, let's talk a little bit
then about your backgrounds and how you
got to be where you are today. Um, one
of my favorite questions of these
interviews is, you know, when you were
very young, say 6 years old, was this
your dream? Did you think I'm going to
found or I'm going to work for, you
know, a knowledge management company or
what was the dream at at six? Joe, let's
start with you this time.
>> Okay. Well, little before that it was
probably firemen, but I think by six or
seven it was going to be Mark Price
playing in the NBA. At 5'9 and a half,
510 that probably wasn't real. So
somewhere along the line I I I
switched off to maybe something that
that was a better fit for for me and uh
started in consulting from day one out
of college and have been doing it ever
since.
>> Wow. always always in uh the data field
or
>> no that's been a journey um
>> started at Coopers and Library
>> uh
>> uh which I guess is now PWC.
>> Uhhuh.
>> And I you know early on I was doing data
um for banking. Um but then moved into
gosh in the late 90s uh content
management when that was a hot thing and
enterprise search and then did a lot of
work with uh if you remember Mark logic
and kind of the the XMLbased data work
and
>> you know just kind of been into into
graphs etc. It's it's been kind of
following what made sense to me.
>> Yeah. I I love the fireman to basketball
player to consultant. What so when what
was the study what did was your focus of
study as you started getting older? What
did you form a passion around?
>> So my my I was a finance and and
basically computer science major. So
probably a little bit what I do now. Um
>> yeah, makes sense.
>> I coded a little bit when I first
started. It's been a long time.
>> Probably I'm not doing that anymore for
everyone. Yeah,
I I'm with you. [laughter] It's not It's
not my thing. I've tried it, but uh and
grateful for anyone who who's who loves
it. Uh Lily, tell me, what did you want
to be when you were 6 years old? So,
yeah, I have like the most I think the
zigzag path down to this to where we
this room. Uh I wanted to be a lawyer
and I became one actually and then uh
realized that a a couple of years in um
maybe not something that I want to do
litigating for for a lifetime. So to
took a small pivot, shifted to an MBA
and uh majored in uh finance as well as
uh process program management
and I ended up working in the financial
services space, mutual fund investments
management. That's when I started
dealing with data and applications
uh as a core part of my work. And from
there uh I went into financial
regulations which kind of brought the
legal experience with the data the
financial industry kind of came together
and that's where I was more working on
building applications web applications
for uh data and regulatory enforcements
and um that's when I met Zach and Joe.
Uh that was that is now 10 years ago and
uh I I joined Enterprise knowledge. I
think I was employee number nine. I
don't know. Uh we were very small back
then and um and the rest is history.
Here we are.
>> Oh yeah. So Zach, same question. Where
where did you want to start? Did you
envision like I'm going to co-ound and
with with Joe this company?
>> Yes. I I weirdly uh I I I was probably
the closest here. I when I was a kid, I
I grew up pretty humbly and so I wanted
to be a businessman. I wanted a
briefcase and a suit and I didn't know
actually what that would entail on a
day-to-day basis. But my uh my parents
the last time they moved, they dug out a
picture I had drawn uh in my pre-teens
and it was of my future uh office
building. And I I can say that uh with
the exception of the fact that it had a
slide that went around the outside of
the building, it's it was pretty spot-on
across the board. So yeah, I'm kind of
doing exactly what I dreamed of doing in
life, which is amazing.
>> I love that. So uh where did you start,
Zach, in your career? I mean, where, uh
what was your first job?
>> Uh consultant. I've been doing this my
entire career. I uh my degrees are in
environmental science and political
science. I got a job in consulting uh
right after college and uh initially I
was doing environmental consulting found
that I didn't want to uh travel around
the country uh
sleeping in CD motel while doing uh soil
samples of gas stations. Uh but this was
98 and so I had a really cool CEO at the
time and I went to him and I said I
would like to see what else I could do.
I don't want to leave. and he was just
in the process of starting a a web
design practice within the company and
the rest as they say is history. And
then the fact that I couldn't code and
didn't want to learn how. So I found the
role for myself which was to be the
translator between the business and the
the technology. I've been doing that
ever since. Spent most of my career uh
in the the the first uh consultative
days doing taxonomy design. So I'm a
taxonomist by trade and obviously
expanded that into kind of a broader
knowledge of of different knowledge
management techniques and information
architecture and now semantics.
>> Nice. So um I always like to ask some of
entrepreneurs you know what made you
want to start your own company you know
why did you guys co-found
uh enterprise knowledge?
Yeah. So, it it had truly been the thing
I'd always wanted to do. I uh I'm a very
optimistic person. So, uh when I buy a
lottery ticket or when I bought a
lottery ticket in my 20s, I would always
be disappointed when I didn't win. Like,
I actually I know the odds and I still
was like, "Oh, shoot. I really thought
this was the one." But I would always
dream, as I imagine pretty much
everybody else does, of you know, you
buy that ticket, what would I do if I
won? And what I always dreamed I would
do was start a consulting company. And
so, uh, again, I I I feel incredibly
grateful. I feel like I'm I'm living my
dream. I won the lottery, so to speak.
Uh, but it was it was what I always
wanted to do. It took meeting Joe and
having my previous company uh be
acquired by a VC and me getting fired uh
to actually start EK. So the the origin
story is that I was unceremoniously
dumped from uh my previous company, one
that no longer exists. And uh Joe, who I
had known for years is a little bit of a
a competitor uh and a little bit of a
collegial uh partner uh called me uh
about 2 days in to unemployment and
said, "What happened?" You know,
everybody everybody gets that call. And
uh so he asked me at that point if uh
I'd be interested in going into business
with him and and after a little heming
and hawing, it ended up being a a pretty
easy yes.
>> Yeah. And Joe, what made you make that
call?
>> You know, uh I was I I ran the branch
office of a of a consultancy and they
were doing fine. We were actually the
most profitable office. I I asked the
founders for equity and they said,
"Sure." Um, but they said, "It's still
our company. We're going to make all the
decisions." And I I remember looking at
uh good friend of mine who had brought
in to help me run the office and I said,
"Neils, it's uh I I want to I want to
drive something." Mhm.
>> And I said, "So, it's probably time for
a change. You'll take over the office."
And I said, "You know, Zach knows
everyone. I'll call him next week."
That Monday, I look, wait, Zach's not at
PPC anymore. What just happened?
>> So, I had planned to actually call him
two or three days before, so timing
would have been worse,
>> but
>> Oh, is that was meant Yeah. And that's
meant to be. And I love hearing the
those kind of stories where you know,
Zach, it was a hard time probably uh a
panic moment and uh but uh it worked out
right.
>> I I love talking about it and and I will
say that when I got canned, I had just
this epic imposttor syndrome come
washing down on me. I just terrible
feeling of saying like, "Wow, you know,
maybe I really didn't deserve that
opportunity. maybe I shouldn't have been
in that position. And it was it was
really crushing. Uh there was there was
a weekend of uh a fair amount of uh wine
being raided from my collection uh
before I decided to figure out what what
came next. And and it was it was a hard
uh few months as we first started out.
And I share that story really freely
because I think so many people in their
careers are self-limiting. they're
they're limited by their own imposttor
syndrome. They're worried about taking
the risk and ah it doesn't always work
out but boy uh getting fired was the
best thing that's ever happened to me
professionally and um I'm I'm really
proud to get to work with with these two
wonderful people and then the the very
te deep team of of of kind and smart
people that we have built. Uh it's just
it's like I I'll say it again. It's a
dream come true. I will say I um
everyone I have worked with from
Enterprise Knowledge is exactly that.
They're very kind. They're very
knowledgeable. They're very
professional. They're very easy to work
with. Um in fact, you mentioned Sarah
Nash earlier. Le recommended her to me
to um be a moderator for uh a panel for
our online conferences. And now she's
our moderator for every keynote panel
because she's so amazing.
>> She is. [laughter] She she is amazing.
>> Yeah,
>> she is. Yeah. Yeah. Um All right. Well,
so so tell me uh and D, I'll come back
to you since you were just mentioning
this. So is this was that your biggest
lesson so far in your career or what has
been your biggest lesson so far in your
career? You know, I there are so many,
but the the one that that I always like
to talk about when someone asks that
question is uh to to show up as yourself
at work. Uh I actually before EK, I was
a young manager. I was a young
executive. And I think I I flubbed it. I
think I was overly formal. I acted like
the businessman I dreamed of being when
I was six instead of being myself. and
it was not wholly authentic and I don't
think that's somebody that's easy to
follow. And so coming into EK uh I had a
lot to lose but in a way I also had very
little to lose and Joe was such a
natural uh human manager. He taught me a
lot about uh how to show up at work and
and how to to to be yourself. And so I I
learned from him and and uh I think he's
he's made me a better leader and and
manager from from that uh being a little
more vulnerable, a little bit less
formal and uh just really showing up and
being yourself in the office.
>> A a great lesson and and Joe, since your
name was just invoked there, you know,
let's uh let's throw the question to
you. You know, what has been your
biggest lesson? think it's about always
learning.
Uh, you know, I talked about I started
in consulting, but I did a bunch of
things along the way and as I've watched
EK grow, I mean, what what Zach and I
started doesn't look a bit like this.
And it's because uh we've been learning,
everyone in the company's been learning,
and we grow together. And and it's
[clears throat] it's so easy to when
something doesn't go right to step back
and go, "Oh, I just learned something."
As opposed to, "Wow, that was awful."
Right? And and I I think just for me, if
if you can keep that spirit of learning
going as long as possible, it'll make
things fun. It'll protect you and keep
you up to date. Um and it it makes it
easier for everyone to work together.
>> Yeah. Yes. also a a very good lesson. Uh
one I wish I had learned much easier
earlier in my career.
>> Wait, uh tell me what's been your
biggest lesson so far in your career?
Yeah, I um
I would say uh I think my actually my
career path is a testament uh to this
journey uh which is um being able to
take risks and open to learning and
change um is a a big part of the lesson
of why I am doing what I'm doing, why uh
we are all in this room. And also a big
part of that is um especially if you are
ambitious and driven being kind to
yourself where you know the six-year-old
me
did not know
um first what lawyering is it was going
to end up being but the second aspect of
it is I mean all the tools like Facebook
did not exist at that time the internet
like you know all without aging myself
the world changes and um with the
18-year-old self may have had different
ideas for my myself now. So being able
to consistently reassess and learn and
as long as you're moving taking risks
and moving on and I think that's a happy
life. Um that's what what I've learned
through this journey. M again another
another nice lesson and part of why you
know we started this podcast to show
that uh careers in data management
haven't come through a linear path
necessarily unless you know you're an
analyst or or uh maybe a data scientist
but there's so many different ways and
it is through that change that uh that
people get into this into
>> yeah and if I could add to that actually
Shannon I think it in fact the more you
don't have a a linear path, the better
contributor you are uh to your team,
right? And uh so staying curious and
just being open about different ways of
working uh is a big part of I think a
big part of my uh my life and my
journey, but also how we lead this
organization and why, you know, I'm
still a big part of this.
>> We see this at DK, too. I mean, we we're
really proud of uh recruiting folks in
the beginning of their career and uh
developing their consultative skills as
well as their technical skills. And it's
always made sense. I mean, the work we
do is so cutting edge, it's not like
anybody's going to learn it in a program
anyways. So, we did the last time we
checked, we we have people with 18
different uh majors
and those Yeah, sure. Tons of data
science and cops people, but philosophy,
English, history,
literature are really neat.
>> Oh, yeah.
>> Yeah.
>> Yeah. That's I love that. I love hearing
that. Yeah. I I mean I've met film
producers who became uh data architects,
you know, lots of lots of uh interesting
career choices and paths and and it is
from that again that change and not
being afraid to change and and discover
um your passion. [clears throat]
>> So uh tell me I mean you all have been
working with data for quite some time.
you're building a career and company
around it. You know what is you Lee Lee?
You mentioned your definition earlier.
You know, do you have a a corporate or
just a general definition of data?
>> Yeah. Uh I I think this is part of also
like our our our journey together going
through the different um parts of the
organizations that we work with and I
think there's a little bit of a lot of
this is driven by what's happening in
the technology world. Uh it has always
been actually for the most part but I
would say there's a slight change uh in
how we think about data as a result of
the advancement in technology. Uh and so
this is why when I defined data earlier,
I use I used the definition of a
knowledge asset because it is beyond
just the stuff you have in your tables
and spreadsheets. Uh it it lives
everywhere. Anywhere you can attach a
metadata or a descriptive thing around
to or label to is an asset. So we see um
the traditional structured unstructured
semistructured concept of data blurring
and expanding to different aspects of
these assets and different metadata. So
think people think with the internet of
things you're you have uh these
different things coming in uh you have
processes you have procedures all these
inputs that um
that are required to power uh well
traditionally you would say your search
solution uh but now I would say even AI
is a big driver of that so that's how we
significantly see this shift uh it's
still catching on but we've been uh
talking about this and talking about
bridging. In fact, actually this is how
we ended up in the semantic space is it
makes no sense to have the data team sit
here and the content team sit here and
have the the the organization try to
answer a question which needs both of
them uh to to work together or break
down the silos. So that's a that's how
we're seeing the definition of data
pivoting and the biggest I think lever
of that now is the data team it cares
about knowledge
the traditional data team is shifting
into knowledge because that is in the
form of context right that is the the
bedrock of making an AI successful AI
successful or a failure which we've seen
a lot of the the latter
>> yeah I agree Agreed. Uh, anything Joe or
Zach you want to add to that?
>> Uh, you know, something Luly was saying
that I think carries through is is that
that that merger of the two, we're also
seeing it reflected organizationally.
Um, the chief data officer and the CIO
are now starting to report to COS.
>> Um, and the idea is, you know, a lot of
your content and unstructured stuff was
managed by it. A lot of your data was
managed elsewhere. you need both to make
AI work and you need someone to report
up to for that. So, uh we we've
definitely started to see and it
happened in the last year.
>> Yeah, like a couple of rewards um as a
result of that.
>> Yeah, it's starting to to move that way
and I think that that's something that
anyone looking for a career in data
should be thinking about.
>> Well, that cues up my next question. uh
very nicely. So do you see the
importance of data management and the
number of jobs working in data
increasing or decreasing over the next
10 years which 10 sounds so far away now
um um but and why?
>> Yeah, I I will speak at least from the
services side. I think that uh
everybody's seen the news uh big layoffs
and services organizations
many attributed to the fact that AI is
doing the work of analysts and these
different companies. We're seeing the
opposite. Uh what we see because of the
niche that we're in is is growth. uh the
number of calls and the number of calls
from large global Fortune 500 type
organizations is actually increased
dramatically with a much greater sense
of very specifically what they want and
need which is to make their AI
trustworthy and work and leveraging
semantics. So we're hiring and we we
predict growth for for the the the near
future. I don't know that I'm going to
say 10 years because I think I don't
know what's happening in five, but for
the next several years, we have a pretty
confident path.
>> Very nice. Oh, well, this has been such
a pleasure to chat with all of you. Um,
thank you so much for joining as a
group. I love group interviews. It's so
fun
>> your stories.
>> Um, and I want to make sure that
everyone checks out your book, Bridging
Knowledge, Data, and AI: Harnessing the
Semantic Layer Framework to Drive
Intelligence. I'll put a link on the
podcast site to uh to purchase the book
to the book. And if uh just to ask, and
I'd be remiss if I didn't ask, if
anybody had questions about enterprise
knowledge and how to engage with you,
where would they find you?
Uh, easiest way is to email us at
info@enterprisenowledge.com.
>> I love it. All right. Well, Lily, Joe,
and Zach, thank you so much for taking
the time today. And, uh, to everyone out
there, um, we will post a link again to
purchase the book on the website. And
for all of our listeners, if you'd like
to keep up to date in the latest podcast
and in the latest in data management
education, you may go to
data.net/subscribe.
Until next time, stay curious, everyone.
>> Thank you, Shannon. Yeah.
>> Thank you.
>> Thank you, Shannon.
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