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Leila Janah's Top 3 Tips for Impact

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In her discussion on creating impact, Leila Janah emphasizes the critical importance of transforming personal pain into power through the conscious choice of one's response to adversity. She argues that while individuals cannot control external events such as abuse or unfair treatment, they retain absolute agency over how they react to those circumstances. This perspective offers a profound sense of freedom and aligns with research on post-traumatic growth, where people who have suffered immense hardships—such as losing loved ones—are able to mold their experiences into positive contributions for the world rather than succumbing to depression or shutting down. Janah shares that her own journey through difficult times was sustained by the realization that she could transform her suffering into something beneficial globally, viewing this active choice of response as a form of deep healing and personal empowerment. The second pillar of her advice focuses on building grit and resilience from an early age to navigate entrepreneurial challenges. Drawing upon her upbringing where financial constraints meant living without television or shopping at standard clothing stores, Janah describes herself as an outcast who found refuge in academics and science fair competitions despite being labeled a "weirdo" by peers. Her path to Harvard was not seamless; lacking the funds for tuition, she worked various jobs including cleaning toilets through a student-run dorm crew service. She reflects on how this experience taught her frugality and discipline, noting that calculating the value of purchases based on the number of toilets cleaned instilled a work ethic essential for entrepreneurship. For Janah, enduring rejection after rejection without quitting is perhaps the most vital attribute for success, making the ability to develop "thick skin" against societal judgment or failure an invaluable asset. Finally, Leila Janah challenges the tendency to place social leaders on pedestals as flawless saints, arguing that this idealization creates a false moral barrier preventing ordinary people from engaging in impactful work. She points out historical inaccuracies regarding revered figures like Martin Luther King Jr., who was known for infidelity and had an interest in fashion, and Mahatma Gandhi, whose treatment of his wife has been criticized as cruel; similarly, Mother Teresa's legacy faces scrutiny despite her heroic status. Janah asserts that these individuals were not genetically different or uniquely equipped but simply made choices to act morally while remaining imperfect humans. By acknowledging their flaws—such as wearing nice dresses or having style preferences—we avoid the trap of thinking we cannot care about poverty if we do not live in extreme deprivation, thereby removing excuses for inaction and encouraging everyone to fulfill their moral duty to serve humanity without needing to take vows of poverty.
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tip number one decide to turn pain into power the only real power we have in the world is choosing our response we can't choose what happens to us we can get stuck into situations where we are abused where we are not treated fairly where any number of bad things can happen and so the only choice we can make is how to respond and I find that that knowledge gives me so much freedom because if something bad is happening to me that I can say is beyond my control I can say well at least you know I have the power in my response to show the world what kind of person I am and I can't tell you the number of really interesting examples of post-traumatic growth that we're now cataloging people who've lost everything people who've had their kids murdered in front of them people who've had just everyman manner of hardship who are able to choose their response and rather than shutting down and you know getting more and more depressed which is something that you have to get through but the the choice to take that painful experience and mold it into something positive for the world is I think the deepest kind of healing we can have as humans and for me I think part of what got me through those tough times eventually as I matured was the knowledge that I had transform that into something good for the world tip number two build grit every chance you get and so I think grit was part of my upbringing and I'm actually really grateful for that because I think as an entrepreneur probably the most important attribute is not quitting and getting through just rejection after rejection and most of the really successful entrepreneurs I know will tell me just how many people rejected them along the way so if you can have a thick skin around that it's actually a huge asset for me it was it was tough as a as a child I was always kind of an outcast we never had enough money to shop at normal you know clothing stores we didn't have TV at home so it's kind of a weirdo on the playground I was a big nerd I read books all the time and did science fair competitions and I really found my refuge and academics and was really passionate about school and so got lucky enough to get into Harvard but didn't really have the money to attend so I would I would cobble together different jobs I did in fact clean toilets for our campus we call it dorm crew but it's like a janitorial service run by students so it's funny that imagine that at one point I was literally like scrubbing the off of the rich kids toilets however I do think that a lot of that kind that kind of work is truly character building I remember that summer I would literally calculate the value of everything I purchased according to how many toilets it would take me you know to clean to purchase that and I and I think it gave me this frugality and discipline which I then brought into my entrepreneurial career tip number three you don't need to be a saint to make an impact when we put people on pedestals as Saints we sort of we turn them into an other we turn them into you know we we think of ourselves as us and and lowly and we think of them as these saintly people who are just somehow different from us and therefore we don't have a moral obligation to do the things they're doing because they're uniquely equipped let's remind ourselves that some of the most famous and prominent social leaders were not flawless MLK was a known you know cheater he cheated on his wife regularly unfortunately Gandhi it's well known in India was really really cruel to his wife there's even a play that I watched about it which was kind of shocking and I guess the the moral of the story is that no one is a saint you know even when they're canonized they do there's a there's a whole book that criticizes Mother Teresa's work and I'm not saying this to take down our heroes I think that what all three of those folks have done is truly heroic and great and should be celebrated I see this because it's important that we don't absolve ourselves of a moral duty to act we all have that duty to act you don't have to be flawless these people are not you know genetically different and I think that's another problem with this pedestal issue is that when we put people on pedestals we then start nitpicking and saying oh well if he or she wears a nice dress and she can't possibly care about poverty because she's too consumed with her own appearance or in MLK's case you know he was many people tried to take him down he had such great I think a great sense of style those two things are not incompatible you can have you can have an interest in fashion and a desire to make aesthetic choices that fit your tastes and at the same time find poverty to be morally objectionable and want to do something about it people who do work and service of humanity do not need to be Saints we do not need to put them on pedestals they don't have to you know take vows of poverty I think when we when we say that and do that it makes ordinary people feel like they could never enter this field and that's part of the problem [Applause] [Music]