Video summary
Tom Bilyeu and Gary Vaynerchuk engage in a deep discussion about entrepreneurship, decision-making, and building billion-dollar companies like Quest Nutrition and Impact Theory University. A central theme is that passion does not appear spontaneously but emerges only after one commits to gaining mastery in an area of interest; this process requires fighting through boredom and fatigue until the skill becomes useful enough to generate genuine love for it. Bilyeu emphasizes that entrepreneurs must close 999 doors out of a thousand rather than standing still paralyzed by opportunity cost, noting that mistakes provide rich data streams essential for growth. He challenges the conventional definition of patience as passive waiting, arguing instead for "micro speed" and obsessive thinking to accelerate plans from ten years down to six months through quantum leaps in efficiency and resource consolidation. The conversation highlights specific strategies used to scale Quest Nutrition rapidly while maintaining a strong culture. Bilyeu explains that their growth required significant capital planning and proactive relationship building before needing them, famously hiring individuals with felony convictions who were eager for opportunity. He stresses the importance of emotional safety within an organization, measured by how often people laugh and whether they feel safe connecting physically in the workplace. This cultural foundation allowed them to pivot from boring security software to a value-driven community model early on, utilizing social media storytelling before it became mainstream. The speakers also address the delicate balance between high standards for performance and radical candor, acknowledging that holding thousands of employees accountable requires an environment where truth can be spoken without fear, even if delivering difficult feedback is uncomfortable. Personal dynamics play a crucial role in business success, particularly regarding partnerships and marriage. Bilyeu shares how he prioritized his marriage above wealth or ambition after realizing their relationship was suffering from neglect due to work demands. He details the unique structure of his partnership with Gary Vaynerchuk and another partner, which utilized a three-person voting system where two out of three decisions were binding to prevent deadlocks and ensure progress. This arrangement required deep trust and an ability to "disagree but commit," ensuring that personal animosity never hindered business objectives. Furthermore, Bilyeu discusses his own history with disordered eating tendencies and how he empowered his wife to act as a guardian for their health, illustrating the importance of recognizing blind spots in oneself and trusting loved ones to intervene when necessary. Ultimately, the dialogue concludes that chasing fulfillment often leads naturally to massive financial success, whereas chasing money alone rarely yields true satisfaction or impact. Bilyeu asserts that people are judged by results rather than intentions, urging listeners to embrace doubt as a tool for focus and to grind through boring tasks without complaint if they have committed to a goal. He illustrates this with an anecdote about painting walls manually late at night because he owned the outcome, rejecting excuses in favor of execution. The episode serves as both a motivational call to action and a practical guide, promoting Impact Theory University's business decision-making workshop where entrepreneurs can learn these foundational strategies firsthand without delay.
Read the full video transcript
How do you make it stick? Your biggest
enemy is you.
Everybody, today's episode is brought to
you by Impact Theory University's own
business decision-making workshop. If
you're a business owner looking to scale
your company, I can help. I've created a
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today on Impact Theory that's allowed us
to grow by 400% in just the last 2
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decision.impacttheory.com to apply. Once
again, that's decision.impacttheory.com.
You can apply today. All right, I'll see
you on the inside.
Probably the first 2 years of being in
business, the only contributions I would
make to a conference call were to say
goodbye. I am not a born entrepreneur.
How do you take your 10-year plan and
make it happen in 6 months? Don't expect
a spark of passion. Doesn't happen like
that. Only in the process of gaining
mastery will you find passion. You're
standing in a room with a thousand
doors. Your job is to close 999 of them
and walk through one. Make a decision,
even if it's terrible. Mistakes
are the most information-rich data
stream there is. Once you understand
that in your life, you're
either going to be chasing money or
you're going to be chasing fulfillment.
When you chase fulfillment, you may also
build a massive company. People
do not judge you by their by your
intentions. They judge you by your
results. The only thing that you have is
today. So, if you're worried about today
and you take care of today, 10 years
from now is going to take care of
itself.
If Disney can create the most magical
place on Earth, could we create the most
empowering place on Earth?
So, when someone comes to you and says,
"Oh my god, look what you built. It's so
inspiring, but I don't know what my
purpose is. I don't know what makes me
passionate. I'm not sure which direction
to take." Like, what is the counsel? I'm
sure you feel this question all the
time. Like, what is your counsel to that
individual?
So, first and foremost, go play. Go
discover. Like, wander around. Go to a
different country. Like,
encounter enough stuff that you see what
actually gives you that spark of
interest. Don't expect a spark of
passion. Doesn't happen like that.
You're going to be interested by
something, and that something will be
maybe a little more interesting than the
next thing. That thing, now go down the
process of really engaging with it.
Like, go full in. So, if you were
traveling around India and you went and
um taught a, you know, a week-long math
class and you were like, "I've never
been this fulfilled in my life." Move to
India and teach in the slums for a year.
And if in that
Or, how about just when you go back
home, maybe, you know, start tutoring
kid Like, you don't have to
revolutionize your life overnight, but
if you start bringing greater expression
to that impulse, it will lead you in a
trajectory that you can't foresee in
that moment.
Super powerful answer. So, I'm a
thousand percent with that. Engaging
with it, whatever face that takes, but
really spending time with it, really
doing it. Then if it turns into a
full-blown fascination where you're
like, "I really dig this." Then we're
going to go down the process of gaining
mastery. Only in the process of gaining
mastery will you find passion. So, to me
passion comes out of It's kind of like
love. I don't believe that love It needs
a different word. Unrequited love is a
very different neurological state than
reciprocal love. So, if you have
unrequited love, to me that's something
you really Like, I love singing, but I'm
at it. So, I have unrequited love.
I love singing, but singing does not
love me back. Now, I could go down the
process of gaining mastery, and then I I
find that I have a real passion for it
because part of it's going to become,
oh, I'm gaining this skill and this
skill of singing allows me to have an
emotional impact not only on myself but
on other people. I can make them feel
good. I can change their mood. I can
tell a story. Whatever it is that you
want to do with the music. But when
you're able to do that and you're truly
good at it and it has the outcome that
you desire, then it can become a
passion. But to get a passion you've got
to fight through just ridiculous amounts
of boredom, fatigue, everything to truly
become good enough at it that it's a
skill that has utility.
I mean people also terrified they're
going to miss out on something and it's
The only thing that you have is today.
So if you're worried about today and you
take care of today, 10 years from now is
going to take care of itself. What do
you love doing right now? What
do you want to get great at right now?
You're so right because you're not going
to know
the alternative.
There's no weird video game where you
pick a path but then you get to rewind
it and watch what would have happened.
Like if you go start go to move to the
company's headquarters in Afghanistan or
go to work to a different friend in
Cincinnati or move to the big city of
New York.
Royce, you're not going to know how it
would have worked out.
And if it sucks, switch it up. Like
that's the thing that drives me nuts.
Here's how I think entrepreneurs need to
think of themselves. You're standing in
a room with a thousand doors. Your job
is to close 999 of them and walk through
one. People are so paralyzed by all the
opportunity cost of actually having to
shut a door that they never make a
decision. Make a decision even if it's
terrible. Mistakes are the most
information rich data stream there is.
Standing still is the only problem.
So I want to get people on obsessive
thinking. So one of the things people
always ask me, okay, what's your secret
to your success? I normally say reading
but I'll say that there's actually
something else I do that people
it's hard to articulate but here it
goes. There's a great question that
Peter Thiel asks. How do you take your
10-year plan and make it happen in 6
months? So if you obsessively think
about how do I accelerate this? Like how
do I What's that quantum leap forward?
And for him to be thinking about that,
like the collapsing down to very little
expense so that he can get into a place
that's actually winning, win with that,
build like a package up that he can go
pitch to people and say like look, I
only want whatever I I want to flip more
scooters, whatever. So he's getting in
it, you know, a thousand or ten thousand
instead of, you know, four hundred
thousand. Then he can build that
momentum and he just keep going
upstream, upstream, upstream.
Lack of patience, man. Lack of
What's interesting, you and I disagree
on the use of the word patience like so
violently.
Please.
So my thing is patience, literally.
And but the thing is I always tell
people I know what Gary means and Gary
means play the long game.
micro speed.
A thousand percent. The problem is when
people hear patience, they get in a
passive mode. Yes. So I'm
psychotic about that.
used the word passive though.
Yeah, exactly. You can't let people get
into a passive situation.
it's patience, not passive.
Yeah, but what I'm saying is when people
hear that word out of anyone's mouth,
they go in the wrong direction.
life of everybody semantically
articulating the manipulation of words
to their non-meaning.
It's interesting. So here's how
I love when people like I love like like
the amount of judgement that is being
thrown at me right now in circles around
people manipulating the words that I'm
like it's absurd.
Like patience is not passive.
So my thing is how do people react to
it?
I I couldn't agree more but the reality
is is if we are now in a place where we
can't allow the words to actually mean
what they mean, we have to challenge
that conversation as well.
Because now you're getting into how
people filter everything and now we're
talking about the most important P which
is perspective.
If their filter is taking it, then
you're that's what gets so interesting
about having to do this one-on-one
versus through content. Content is
vulnerable in its macro.
It's super interesting
Very interesting and I that on this
particular thing like I'll say forget
the words because you and I are saying
the same thing and so the last thing I
want to do is argue that when we get to
the point 1000% My thing is how do you
get people to realize that
momentum is the thing that I think
matters. So if you have you ever been in
like an above ground swimming pool you
can start walking in a circle and it
creates the the vortex and then you can
pick your feet up and it just carries
The whole thing I was talking to you
about that I got to walk you through of
like what you need to do for your studio
to like win the world literally what
internally for a few minutes was called
momentum marketing.
Nice.
You can't we can't be believing more
yeah.
Whenever you're doing something ask
who's living my idealized life. I have
one belief and that is a the 25 point
belief system. That's it like that
encompasses my whole ethos. So I want to
tell stories that empower people period
simple as. So my thing is if Disney can
create the most magical place on earth
could we create the most empowering
place on earth. It's not a mistake that
Walt Disney at one point was considered
the most famous man in the world and the
US government literally would send him
on goodwill missions to other countries.
So there's just something about when you
have an ethos that people can believe in
when there's a face to the company and
it's not just a corporation there's
someone to believe in there's someone to
get value from even if you're not
consuming their product. Like there's
just people gravitate towards that now
in the era of social media. Our whole
thing was now I don't want to be tied
down by one product. It's like we want
to do this massive multiple companies
and you know what I mean like you just
start going like Disney
They could be doing better like let's
beat them at their own game. So you
really start just thinking at an
absurdly grand level and that's the fun
of it right like somebody has to like
somebody one day out there looked at an
orange grove and said this could be
Disneyland. Right but it took somebody
to look at an orange grove and say I
don't see an orange grove I see just a
future that nobody can imagine and
that's vision right vision is hitting a
target that other people doesn't even
know exist.
Before it's called social media, all
that stuff, I you know, we're doing it
and we're doing it better than
anybody else. I I was about community
when no one was talking about that. I
was about authenticity and transparency
before those became buzzwords. Like just
going ham because that's where I
was, right? I'm not chasing money
anymore, I'm doing
something I care about. I'm saving my
mom and my sister. Like this is real for
me. So, because of that and it was
coming from somewhere so real, we were
doing social before anybody else,
creating all of our own content,
everything and it was so like for real I
wanted to touch people's lives. And so
we blew up.
And I felt like I'm king Like I
get it. I get something nobody else
gets. That the number one most powerful
marketing vehicle is being a good
person. Like this is crazy. Like
we're living in this weird time where
just because I actually give a and
if I did something like my product
didn't work for you, what the it
all. Not only will I take it back,
refund you, I'll give you more for free.
Like whatever, right? And it just right
time. Then my team starts going
Tom, you've got to step out front, dude.
You've got to step out front. We want to
start filming you. And I was like,
absolutely not. That is so
weird. Like I want to be in the
background. Definitely not my
personality to want to step out front.
And then you started popping off.
Yeah.
And they kept rubbing you in my face.
And they're like, look at this
Look what he's doing,
dude. Like he's popping off. People are
really listen to his message. And I was
listening and I'm like, this
guy's real. Every word out of his mouth
is real. And if people take his
advice, and that's the thing I used to
laugh about. I was like, guaranteed most
people are not actually taking his
advice, but I'm going to start taking
his advice because it's real and I can
see and I saw that you saw from a
personal branding perspective what I
missed. And so this is probably about
four years ago. I was like, all right,
this dude figured it out and now
I'm in second place. I do not
like second place. So I need to start
hustling and I need to get a show and I
need to do the And so we would
literally just like, how do we bring all
this stuff that I've been doing behind
the scenes and how do we translate it in
front of the camera?
From 2010 to 2013, you become one of the
fastest growing companies in North
America, right?
Crazy.
I mean, you must have had to staff up
like crazy.
Oh, dude, this is I wish people could
see this now because people think of
growth like that as being like a digital
product or something where it's like uh
what did um
um Instagram got to a billion-dollar
valuation with like eight employees or
something.
That is not how things went for us. So,
we were a manufacturing business. So, we
had to buy equipment which has like six,
eight, 12 monthly times. We had So,
imagine you're growing, you're doubling
month over month and you've got to
project out 12 months. Think about how
terrifying that is from a capital
perspective. Cuz you're only making the
money you're making today, but you've
got to spend the money that you're going
to need to be spending for 12 months
from now. It's absolutely bananas.
You do a crazy capital raise?
No. We did literally we had one
mezzanine debt round. Very small, but it
gave us enough that we were able to get
to the point where we could borrow
against accounts receivable. So, we
could get the line of credit. And again,
mad love to my partner who managed all
of that stuff which is absolutely a
genius with building those
relationships. We had a a belief make
friends before you need them. So, it was
like we were very proactive in that
stuff. But even just getting the um the
square footage that we needed to be
manufacturing out of was pure insanity.
And you would move into a space and
think that we're good here for the next
three years. And I'm not joking, you'd
be out in six months. It was so crazy.
It was just happening so fast and we had
to staff up
the way that we had to staff up was
crazy. It led to one of the most
beautiful periods of my life though,
which was we put we needed people. So,
we put out on the street that we would
hire people even if they had felony
convictions. So, we had people lined up
around the building just to get an
interview.
Oh, wow.
And that was extraordinary and
introduced me to just some beautiful,
beautiful humans that completely shaped
my belief system. Is why I launched
Impact Theory. Because when you see
enough lives where it's like these are
extraordinary people who will do nothing
with their life because they don't
believe they can.
Elon Musk has an awesome quote. And if
what you're trying to do is important
enough, even if the probable outcome is
failure, you still need to do it. And
so, even if the probable outcome of
Impact Theory is failure, and we don't
build, you know, the next 10
billion-dollar businesses, and we don't
create the most potent library of
amazing intellectual property, you know,
think Star Wars, think the Marvel
Universe. If we fail at that, knowing
what we're trying to accomplish from
impacting culture perspective of telling
stories that will resonate with um you
know, the the kids in the inner cities
right now. Cuz the next Einstein, he's
in the inner cities. The next Elon Musk,
he's in the inner cities. It just
statistically it they're there.
Just waiting to be reached.
Yeah, but their frame of reference is so
destructive that they'll never do it.
I am not a born entrepreneur.
Yeah.
Not in the slightest. And I part of the
reason that my philosophies are what
they are is because I have lived them.
So,
when I talk about the you know, having a
negative voice, it's because I have one,
and it is aggressive. When I talk about
anxiety, it's because I had anxiety.
When I talk about being able to become
an entrepreneur, it's because I had to.
So, I didn't have the instincts. In
fact, from an instinct perspective, I
didn't have any. And I had to learn all
of that. Now, I would say I do have good
business instincts because I've trained
them over time, but I certainly didn't
have them in the beginning. And in the
beginning of my business career, the
this is real, and I really want people
to feel what I feel when I say this.
The only contributions that I would make
for probably the first 2 years of being
in business, the only contributions I
would make to a conference call were to
say goodbye.
And I remember looking forward to that,
cuz I was finally going to get to say
something. But because at least I knew
enough to keep my mouth shut when I
didn't know, and I didn't understand,
and I didn't want to look stupid. So, I
would just be quiet, I would listen and
learn, and I'm very grateful to the guys
that gave me that opportunity. They
would let me on the call. So, I was
often in rooms that I probably would
never been allowed to be in if I'd been
in a traditional company, but because it
was a startup, they just kept letting me
listen in on phone calls and stuff. So,
that ended up being really, really
extraordinary for me, but yeah, I had to
learn to be an entrepreneur.
Yeah, I think of entrepreneurs as
athletes that don't have a limit to
their body. So, it's like, it's one
thing if you know you're only going to
be in the NFL for 4 years cuz your body
can't take the tax.
Right.
When you're going to be in it forever,
it's like, yeah, if you this play
up, you make a mistake, what's the
matter? You're going to get more
powerful.
science than people realize. Like,
you're learning from the nose, it's a
data point, you build on top of it.
You get a lot of criticism for it. I get
a lot of criticism for how many hours I
work. And I'm like, are
you not listening? Like, here's the
punchline. I worked that hard because
I'm having fun.
I hope you guys are enjoying this
episode, which is brought to you by
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decision-making workshop. With nine
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Spots are limited. Again, go to
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today. I'll see you guys on the inside.
I want to talk about your marriage a
little bit.
Yes.
You have a an amazing relationship with
your wife.
Thank you.
And I'm curious as to how you make it
work as life partners and as business
partners. Cuz this is something that's
personally, you know, interesting to me
as somebody who does the same.
So, part of it is that we're building
the same company cuz it did not work
like that when I hated my job, she
wasn't working
at all. She was a stay-at-home wife at
the time and I'm working, I hate my job,
I don't want to come home and talk about
it. I'm working around the clock, around
the clock. And so, I just wasn't
spending time with her. So, it was a
nightmare. And so, finally at 6 and 1/2
years she pulls me aside and says, "This
is now damaging our marriage." Now,
going back to like your rules and all of
that, it my highest value is my
marriage. That's the thing I value over
the wealth, over ambition, everything.
So, if ever I was doing something that's
damaging my marriage, I'm going to
correct course. And so, that was part of
why I went in and quit and I started
taking time off.
Um so,
You got married young, right?
I did. I did. Yeah, I got married at 26.
Um and so, realizing that, okay, I'm now
damaging the marriage and that the
marriage is my highest priority, then
it's very clear I need to change
something. So,
um one, that I have that in the right
order in my life so that um when my wife
says, "Hey, you need to make a change."
I actually make it. And I'm not
conflicted about it, it's very easy.
Then, um my wife is very good at giving
me all the rope in the world to be
ambitious, to pursue those things that
matter to me so much, but that she
speaks up when it gets to the point
where she is actually having a hard time
now. And she is very good at that on two
levels. One, not saying it too soon and
two, actually protecting the marriage
because I'm bad at that. So, I get so
focused on what I'm doing and I'm so in
love with trying to solve that puzzle
and push it forward and all that that I
would push things too far, for sure. And
so, it's an area where I always tell
people the the one group that I think
there is um a tool that is underutilized
by this community, and that is
anorexics. And I totally get it. It is
truly a battle. You're fighting for your
life. I'm not making light of this at
all. I just know about myself that
that's the intoxication of the willpower
to not eat is something I feel very
strongly. It's how I ended up losing
where I ended up losing 60 lb and
getting really lean. And the way that I
did it was essentially by starving
myself over extraordinarily
long periods of time. And I felt so good
about myself for being able to do it. I
thought, "Ah, this is how people get
themselves in trouble. There's actually
a positive side to this." And the the
sense of control and power and all that
is very self-affirming. And I thought,
"Okay, well, if I know that about myself
and I know that I have um anorexic
tendencies, then I'm just going to tell
my wife, 'You're in complete control of
this. The second you tell me that I'm
acting in any way, shape, or form in a
way that's edging up towards illness, I
will stop. Not because I want to, but
because I trust you and I'm empowering
you with something I don't think I can
trust myself on.'" And so, she did. And
so, when it got to that point, she said,
"Okay, it's now you're starting to worry
me. I think that we're edging up on it."
And I changed instantly. Not because I
had reached my goals or because I
thought she was right, because in a
moment of emotional sobriety, I
empowered her to know that I can't trust
myself. So, getting into that space
where you go,
"I know this is an area that I have a
blind spot. I'm I'm not the right person
to make this decision, even though it's
actually about myself. I'm going to
empower somebody that I love and trust,
and then I'm actually going to follow
through with that." And so,
that that's a tool that's served our
marriage very well. I know I can trust
her to be the guardian of the
relationship in terms of that, are we
spending enough time on it? And then,
it's, you know, just constantly looking
for ways to better communicate, defining
terms. Um there's a whole host of very
specific tools that we use. And then, we
both have growth mindsets, so we want to
get better.
Do you see a benefit more in three than
two because no matter when there's a two
one unites or do you see benefit in two
over three or solo?
Ooh, I don't I don't think there's any
way to answer that question in the
generic, so let me walk through the
advantages and disadvantages of each.
So, as a solopreneur, you will have the
most fun, but I think your likelihood of
going out of business is the highest
because you don't have anybody checking
you. So, because it is very hard, I know
because I try every single day, it is
very hard to get your employees to
challenge you especially openly. So,
that means that you're not getting all
the good ideas and there's no universe
in which you have all the good ideas. I
don't care how smart you are. So, when
there's no one who's your equal, it it
gets really hard to make sure that you
have total clarity and that when you're
acting in a way that does not behoove
the company, that somebody feels
completely comfortable saying, "That's
not working."
And when you don't have that, that's
dangerous. But, like having a vision and
just being able to execute and not have
to convince people is fun.
So, and if you're right, then hey, it's
great. Um, I think that's probably also
where the it's lonely at the top phrase
comes from. Now, because I've never been
alone at the top, for me, like that
there's no ring of truth to that. So,
I've always had partners. Now, when I
had three partners, it was really
complicated. And trying to make sure
that you're both doing what's right for
the company and doing something that
makes everybody feel good. And then, if
you have different, um, like parents
that are of different religions. On
those areas where you have a a collision
of values, that's problematic because
your likelihood of convincing somebody
to change their mind is good. Your
likelihood of convincing to change
someone's values is virtually zero.
Like, it is so deeply ingrained in who
they are, they mistake it for the truth
of the world. Right. So, it's like
if I don't mean it in a religious
context, but when you start thinking
about religious values, you get how
entrenched people become. So, take two
parents that have different religions
and they want to raise their kid. To
them the stakes are high. The stakes may
be this child will go to hell if they're
not raised in the way that I want. You
have two people thinking the same thing.
So, you could definitely run into that
in business where you get the like, if
we do what you're saying we're going to
lose the business. And they're thinking
if we do what you say we're going to
lose the business. Now you have a
collision of values. That's hard. And so
navigating your way through that is is
very, very difficult. But when you have
three people that hold each other in
very high esteem, that have an insane
degree of trust, that have been in the
trenches for a long time, you've seen
them at their most vulnerable and they
still show up but you show up for you.
Like when you have that kind of history,
then it's really extraordinary. But if
you don't have that history, so finding
a partner that you're going to make an
equal partner right from the jump is is
tough. Now, a partnership of two, you
can get into a deadlock. And so at least
when there's three, there's a third
person to be like, "Yo, I'm with this
person on this." And so there's always
somebody to break the tie. It's there's
never like, well, how about this? We
were never in a situation where we were
in a three-way deadlock. So, it was just
far too easy. One person knew, this
one's either close enough to what I want
anyway, whatever, I'm just going to go
with that and vote. So, somebody was
always getting outvoted. You just knew
from time to time you're going to get
outvoted. And this may be the key. As
long as everybody actually wants their
other two partners to win, it works. So,
if I always want my way to be right and
I don't give a about you or your
feelings, then it's going to be bad and
you and I are going to have animosity.
But if I actually want you to win and so
I'm like, I think I'm right this time
but
I know what it's like to always have
someone else's idea win and I never get
to see if my idea works. So, even though
I think I'm right, I'm going to disagree
but I'm going to commit to your idea.
And that whole disagree but commit was a
big thing. So,
Disagree but commit.
I disagree but commit. Like if when we
walk out this door, no one will be able
to tell which one of us disagreed
because we will be so die hard about it.
So, that was a real thing.
that.
So, now my partnership is with my wife.
And when we created the company
Impact Theory. just
Just the two of you guys?
two of No one else?
Nothing.
Any plans of bringing anybody in?
All of our
employees have basically phantom shares.
So, they have ownership. If we sold,
they'd get a piece, but they don't vote
or anything like that.
Okay.
Um so, no. I would be shocked if we did
that. Well, never say never, but I'd be
surprised.
Um and when we created it, I told the
lawyer, "Create the ultimate divorce
nightmare." And my wife was like, "Whoa,
whoa, whoa. You take 51, I'll take 49.
Like, there's no need to do that." The
lawyers were like, "Listen to her. You
take 51, she takes 49. It just makes
things clear, Tom." And I said, "No.
50/50 because A, my marriage is my
highest priority. The business comes a
distant second. And two, if I say to
her, "We're equals in every way, but I
don't trust you quite enough to give you
equal percentage." Even though she
agrees, it sends a signal to her that
there's I'm hedging my bets. And the
reality is I know what that does to
people psychologically. So, and that's
the exact reason at Quest that we were
33 and a third each. Just
there's you don't get any benefit by
making it different and you get massive
dissent when it's off.
So, when you guys having a conflict and
you trying to make a decision, was it
Tom's the final decision maker or
Uh no, no, no. It was it was two out of
three.
Yeah, yeah.
So, majority.
Yeah, yeah.
Oh, very simple. So, it's easy. So, hey,
two out of three, let's go with it. I I
disagree, but we got two out of three.
And it was it was a lot more
interpersonal than that. That was sort
of the truth of it, but we really did
like there was such a deep brotherhood
that that was a real presence in all of
this. It was like you're really talking
through it. You're being sensitive to
how the other person feels. So, you're
being strategic. There's no question
like you have to think of the business,
but we were always trying to walk that
line of like
I don't want to hurt you. I don't want
to like piss you off. Like, it's not
about that. I'll push you if I have to,
no question. And if you get upset, even
though that's not my intent, that's
going to happen from time to time. We
all have to be big boys and deal
with it. And also you have to learn to
let go and recenter yourself and not be
emotional. And so we weren't spiteful.
So it's like it's really
complicated. And that's why it wouldn't
work for everyone, but we did it for a
very long time.
Now in culture man is is literally
everything.
Everything.
My thing is my new like absolute
obsession is emotional safety. And it's
one of those things people don't talk
about in business. Feels super weird to
say words like emotional safety. But I'm
telling you right now like if whatever
you do, whether you're starting your own
business or you're in a business, look
for somewhere where you can have
emotional safety because coming into
work and feeling good about it is a big
deal. And I think there are two metrics
and this is really going to get people
in a weird place. Metric number one,
laughter. How often do people laugh? You
have to pay attention to that.
And then number two, and dude, the first
time this really occurred to me was I
was in your office and I was looking out
and I saw two people put their arms
around each other. I thought, "Wow,
that's interesting."
But what I said was, "I want the company
to reflect our real personalities, who
we are, what we want to do in life, the
things that we're passionate about. I
want it to just pour through in
everything that we do." And so we moved
away from really boring security
software to something that we were going
to be passionate about. And the phrase
that I used was, "We need to ask
ourselves, what would we do and love
every day even if we're failing?"
Because the struggle is guaranteed, the
success is not. So for three very
different reasons we end up launching
Quest Nutrition. But it was born out of
that misery. It was born out of I'm
never going to be this unhappy again. I
want to feel alive. I know about myself
I like community. I like connection. I
like seeing people, being able to help
them.
Um I want to add value. I don't want to
be steered by money. Look, money's
important and don't get me wrong. I want
to make even more money in my life. But
there's a certain way that I want to
make it. I want to make it by creating
things that people value tremendously
and they would rather have than money. I
don't do hard sales tactics. It just
doesn't make me feel good. So there are
ways to generate tremendous wealth in
your life that are all value add
humanity plus. And so, that was the
driver. Now, part of the reason that we
ended up being so successful is while
that's now en vogue, at the time
everyone thought we were crazy. We come
out talking about authenticity, about
passion, about community, that there
wasn't social media as a phrase didn't
exist, but using today's language, we're
going to do all of this socially, all of
our marketing is going to be social
media. We I'm going to use storytelling.
I'm going to go back to stories. I'm
going to tell people what it means to
support this company, to buy this
product. What does it say about them?
Who are they? Who are we? And then we're
going to step forward as people, as
individuals. We want people to know who
we are. And we're going to put employees
first. So, it's employees first, then
customer. And when you do that and
you're building this like tight
ecosystem of people that you believe in
and believe in you, it's just man, it's
really extraordinary. And now it's a
movement, but we were early just early
enough using social media just early
enough that we just broke and it just
went crazy.
When you've got winners on your team,
the last thing you want to do is let
like uh any sort of pettiness get in the
way. So, we would actually have
conversations about our emotions like,
"Hey, when you did that it made me feel
this way."
Really?
Yeah, yeah, yeah.
All all of you?
Yeah.
Yeah, the three of us.
did you guys have a code together? Like
did you guys have something like a code
of honor? Did you have any kind of a
not stated or anything like that, but
yeah. It was like, "Look, we're going to
be die hard. We're going to do anything
within our code of ethics to make this
company successful. We're going to also
support each other. We're going to look
for ways to help each other shine. We're
not going to like backstab. Like we were
so cognizant that inner nesting battles
are ultimately the thing that bring you
down. We were very cognizant that
pairing up is a problem. So, if two of
us are really close, cuz I mean we were
together for 14 years. So, over that
time it's like inevitably, oh, one time
you're feeling close to one person, the
other you're feeling closer to the other
person. So, it's like you you have to
talk openly and say things like, "Hey,
remember, coupling is one of the most
dangerous things that we could face in a
triumvirate. We have to be very careful
not to let that happen. Making sure that
we're talking about emotions, that if
something upset you, that you put it out
on the table, that you talk about it,
and that we make sure that we're very
open and honest and direct. Um and I'll
say that it became hard for other people
because we were so direct with each
other and so comfortable in that
directness that if you then were
direct like that with somebody else in a
way that you loved because it was so
clear, people felt like you were being
like cold or whatever. Like just to to
give you an idea, if we wanted one of
the other people to come to us,
efficiency was one of our highest
values. So, you would just get a text
that would say, "Come."
And it wasn't, "Hey, can you please come
to the office?" Whatever. It was You
would just get a text, "Come." And so,
whoever sent it, that meant go to their
office. But you would send the same
text. Like you didn't think about it.
But we had that kind of just ultra
direct, everything is efficient. Once
you understand that in your life,
you're either going to be
chasing money or you're going to be
chasing fulfillment, and never the twain
shall meet. And when you when you chase
fulfillment, you may also build a
massive company. I'm going to do
both.
I I always say, and I'm making up the
rules, that I'm going to be the best
entrepreneur because I'm going to make
the most money and have the most impact
on other entrepreneurs.
Yeah. No, I love that. And I I think
there's a third part to that that I
clearly see in your company and is
literally the the cornerstone of Impact
Theory. And that is people over
everything. It's the connection that
each person feels, the trust. From that,
we'll be able to do something
extraordinary because when you believe
in people, your guard is down. You're
emotionally invested. Yeah.
Where does entitlement fall into it?
Because I will tell you one of the flaws
in me running Vayner over the last 7
years, and we've gotten a lot better in
the last 2 years, and we're well on our
way, but I definitely created a macro
culture of entitlement because I had
people over everything, and I took
everything on my head.
Yeah. So, it's two things. One, it is
absolute high standards. So, you have to
have standards, explain what they are,
and know what people have to do in order
to be in that sort of safety circle. And
then the other is your boy Ray Dalio.
Mhm.
Looking at you girl Lindsey down there.
So Ray and his whole notion of say truth
hear truth, that that is the one time I
will say when I read that book it
changed me forever as an entrepreneur
because it was a failure of my
imagination to believe that you could
hold a thousands of people in an
organization to and this is how he says
it and this is so true. Even if you have
a criticism that you're prepared to take
to the grave that you don't even say to
your significant other, you still have
an obligation
to voice that.
fascinating cuz that is absolutely not a
strength of mine. Radical candor is
something I continue
to evolve into.
It just doesn't come you know, I'm
really great when comes natural to
me.
Like I
I just don't like money and I will use
money and I will and I'm really
emotionally strong. I will help the
other people much like it's really
funny. Radical candor and that even to
that level is absurd. No question is a
strength of his and others that I
haven't had and now I've gotten dramatic
my brother had AJ's was about much
better at it naturally. I've gotten a
lot lot better and it's been a strength
of mine. Look, today we fired somebody
that it
I've been thinking about it for 9 days.
Super not pumped. I feel like right
now. But if I don't do it, the whole
thing crumbles.
Yeah, it gets toxic for other people.
over everything doesn't mean keeping
people around even though you've
manipulated your own self in believing
they're better off with you than not
with you.
True, but here's part of why I say
people over everything and it doesn't
mean that I'm just going to let you get
away with murder. It's like you've got
the collective and for the collective to
have trust and all of that then they
have to know that if somebody isn't
living up to it, they're not carrying
their end of the bargain that they're
going to be let go. Like simple as. But
that it's going to be done openly and
respectfully and that you're going to
help them transition out gracefully.
Is it really possible? Is it really
possible to go from being a broke kid to
sitting in your beautiful home and here
in Mulholland Drive in Beverly Hills?
For most people who make it happen.
For most people it's not. And that's not
the answer you're expecting. And I hope
each and every person out there is like,
"Fuck you."
Oh, they will be.
After all that, you're going to tell me
like I can't do it?
Yeah.
You god damn right. And why am I telling
you that? What did I say was the
greatest gift anyone could give you?
Doubt. Now I want you to put that on
your shoulder, let that chip piss you
off,
let it focus your energies so that
you'll go out and do something. And
here's the reason. Here's why this is
the safest bet in the world.
Because I know most people are not
prepared to suffer. They're not prepared
to grind it out. They're not prepared to
be bored. And that's the thing that a
lot of people don't realize that is
coming for you. You see that wall right
there? I painted that. You see that wall
right there? I painted that. You see the
wall there? I painted that. Did it suck?
Yes. And did I paint it in the middle of
the night after getting no sleep? Yes.
But do you have to grind that out
and do boring stuff? Could I have said,
"What am I doing? I'm rich. Why am I
painting this? This is retarded."
Because I had a guest showing up. And if
I didn't paint it, it wasn't going to
get painted. Even though it should have
been painted with a spray painter and
been done in 5 minutes, my wife and I
went in with little brushes and painted
that stick by stick.
We didn't complain about it. We just did
it. Because that's what it means to have
a goal and say it's all my fault and I'm
going to make this happen. Now for those
of you that that resonates with, for
those of you that right now just had a
moment of awakening and realize, "Holy
I'm going to kick myself in the
ass. I'm going to go do something.
Things are either I'm getting the result
that I want or I'm not getting the
result that I want." Go do it, man. Blow
me away. Show me that you're the one.
Show me that you're the one that cuts
through the clutter that really puts in
the effort and makes it happen and hold
yourself to a result.
People do not judge you by their by your
intentions. They judge you by your
results.
Get it done. Prove me wrong.
Thank you for watching this episode,
which again was brought to you by Impact
Theory's very own business
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