In Business: Executive Express Providing Transportation Services in Brainerd Area | Lakeland News
Watch on YouTubeVideo summary
Executive Express is a locally owned transportation business based in the Brainerd Lakes area that specializes in providing high-quality travel services for both business and personal needs. Unlike standard shuttle companies or ride-sharing apps like Uber or Lyft, the company operates as a dedicated black car service offering private luxury sedans and SUVs with advanced reservation systems. Their primary goal is to ensure that customers can reach their destinations safely, comfortably, and on time, effectively removing the stress of driving from the equation so travelers can focus entirely on their journey's purpose.
What truly sets Executive Express apart is its commitment to personalized service and flexibility, allowing clients to customize every aspect of their ride experience. Drivers emphasize arriving ten to fifteen minutes early to ensure punctuality and comfort, while also accommodating requests for specific pickup and drop-off locations at any time of day or night, including early morning flights or late-night arrivals. This door-to-door approach extends across the entire country through a global network of transportation affiliates, enabling the company to coordinate seamless travel for customers regardless of their destination within the nation.
Beyond the vehicles themselves, the company places a heavy emphasis on the quality of its employees and their dedication to customer satisfaction. Staff members strive to go the extra mile by asking additional questions to better understand client needs and ensuring that every individual feels valued and cared for. As a proud member of the local community and the Brainerd Lakes Area Chamber, Executive Express actively works to educate residents on the importance of making flight reservations early to secure reliable transportation, reinforcing their role as a trusted partner in the region's travel ecosystem.
Ultimately, Executive Express aims to redefine the travel experience by combining luxury amenities with exceptional human service, ensuring that the journey is just as important as the destination itself. By prioritizing availability, customization, and community engagement, the business has established itself as a premier choice for travelers seeking peace of mind and comfort. Their efforts reflect a broader mission to support local commerce while delivering world-class transportation solutions that cater to diverse schedules and requirements across Minnesota and beyond.
Read the full video transcript
Well, for a lot of people, getting to a
destination can be just as important as
the destination itself. Executive
Express, a locallyowned transportation
business in the Briner Lakes area, has
been helping travelers get to and from
airports and providing transportation
for everything from business trips to
special events. Our reporter Xavier
Curry took time to learn about the
company for this week's In Business. For
some travelers, the trip begins long
before they reach the airport terminal.
Executive Express wants to make the
journey simple by getting customers
where they need to go safely,
comfortably, and on time.
>> Being based here right at the Brainer
Lakes airport, they really want
highquality transportation to serve the
customers that use this airport. We are
different than a shuttle company. And
we're not Uber. We're not Lyft. We are a
black car service company with advanced
reservations. We go anywhere in the
country, point A to point B, with all
private luxury transportation. The
company offers airport shuttle service
along with private black car
transportation that includes
door-to-door rides in luxury sedans and
SUVs. While the vehicles are a big part
of the business, employees say the job
is ultimately about the people that are
inside them.
>> Larry, he really cares about quality and
people, quality in cars, and quality in
meeting the needs of everyone. We try to
meet them as much as we can. So, it's my
goal to get the best service that I can
do. And by that is sometimes just asking
extra questions, going the extra mile.
And I found people really appreciate.
>> One of the things that Executive Express
believes sets them apart from other
transportation companies is their
availability and the customers ability
to customize their ride experience.
>> One of my things that I do because I was
in business is I tend to be 10 to 15
minutes early cuz that makes my drive
more comfortable. It makes the airport
where they're early. Everybody's happy.
We go door to door. So we we pick up
where you want to pick up and where you
want to drop off at your time. And trust
me, some of these are 4 in the morning
and late at night. So, we are at your
convenience.
>> Whether you're heading across town or
catching a flight across the country,
Executive Express says its goal is to
make sure driving is not a part of the
equation so that customers can focus on
getting to their destination.
>> I really love this community. I've been
a part of the Brainer Lakes community.
I'm a member of the Brainer Lakes Area
Chamber. And one of the things that
we're doing as a new business is just
trying to educate the community in that
they need to make reservations. As soon
as they make their flight reservations,
they know they're traveling and that's
the best time to contact Executive
Express.
>> Reporting in Brainer for this week's in
business. Xavier Curry, Lakeland News.
>> Executive Express is headquartered right
here in Minnesota, but its reach extends
well beyond the state. Through a global
network of transportation affiliates,
the company can coordinate its rides for
everything for customers traveling
across the country. This in business
segment of Lakeland News was brought to
you in part by Fixcon Roofing,
specializing in residential and
commercial roofing, offering solutions
for construction, remodels, and storm
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