Video summary
Vanessa Van Edwards emphasizes that hands are the first thing humans look at to assess intention and trust, noting that our brains treat visible hands as a safety signal because they represent potential weapons or tools for connection. She cites research analyzing thousands of hours of TED Talks which found that popular speakers use an average of 465 gestures in 18 minutes compared to only 272 for less viewed talks; these effective speakers use gestures to visually outline and emphasize their verbal content, making complex ideas easier to comprehend. Edwards argues that while we often prioritize spoken words, visual cues like emojis or hand movements carry significant weight because our brains are pictorial by nature, preferring images over text to convey emotion and meaning accurately. To build charisma as a listener rather than just a speaker, Van Edwards suggests using non-verbal warmth cues such as keeping hands still but visible in a "steeple" position or performing slow triple nods that encourage the other person to speak longer. She introduces the concept of the lower lid flex—a subtle tightening of the eyelids—which signals deep engagement and scrutiny across cultures; this cue can indicate intense listening or confusion, making it vital for ensuring everyone is on the same page during negotiations or presentations. For public speaking preparation, she advocates a "winning cocktail" involving music that reminds one of past victories, using achievement-oriented verbal cues like "success" and "master," laughing to open up facial muscles and lower vocal registers, and employing power poses to increase testosterone and dopamine levels before stepping onto the stage. A critical distinction Van Edwards makes is between competence without warmth, which breeds suspicion, and the ideal blend of both traits that defines true charisma. She references Jamie Siminoff's failure on Shark Tank despite a brilliant product because his delivery lacked emotional connection and appeared "mute," illustrating how smart people often mistake book smarts for social intelligence. To balance these traits, she advises adjusting one's demeanor based on the audience: dialing up warmth with emojis and exclamation points when emailing competent individuals, or increasing competence cues like data and precise language when communicating with warm personalities. Furthermore, she warns against over-rehearsing scripts which creates a robotic delivery; instead, speakers should rely on bullet stories to maintain conversational freedom and genuine emotion, as audiences connect more deeply with vulnerability than perfection. Vocal charisma plays an equally important role in communication, requiring the use of one's lowest natural vocal range by speaking on the out-breath rather than holding tension at the top of a breath which causes anxiety-induced high pitches or vocal fry. Dynamic volume is also essential for comprehension and emotional impact; speakers should increase volume when delivering authoritative commands or exciting news to command attention, while lowering it during intimate moments to encourage listeners to lean in. Additionally, Van Edwards discusses dating dynamics where women are often perceived as warmer by default but may need to signal availability through darting glances to attract partners, whereas men might focus on showcasing jaw squareness and pheromone signaling. She concludes that creating "friendship allergies" early in relationships helps conserve social energy by quickly identifying deal-breakers like conflicting values or goals, ensuring compatibility before investing deeply in a connection.
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talk to me about where we should put our
hands oh my goodness they should be
first things visible in fact every time
you say hello you should be hi I'm
Vanessa so good to see you we love a
gesture it's it's funny because there's
a primal part of our brain that knows
that our hands are our deadliest weapons
so even though we think we look at the
face like when I ask people where do you
look when you first see someone people
always say same eyes or face sometimes
mouth and that is the second place we
look but the first we always look
especially when we're seeing someone the
first time or in a meeting or for the
first interaction is we want to see what
is your intention and so as humans we
will do anything to avoid the most
awkward thing in humanity which is are
we going to hug are we going to
handshake are we GNA high five are you
withholding anything and so part of our
brain is always just looking to see if
you're gonna handshake high five and on
Zoom it's even more confusing because
our brain knows that we should see hands
but when it can't it worries and that is
because part of our brain in our amydala
begins to fire when we can't see
someone's hands especially when we're
trying to understand them so the best
thing you can do is have your hands
visible that helps with trust and the
second if you want to get fancy is to
actually have them be explanatory which
we can talk about if you want to yes
tell me explain so really really good
speakers they know their content so well
that they can speak to you with two
different modes they can speak to you
with their words but they can also use
their gestures to emphasize underline
and outline so the best TED Talks you
know I love I love TED talks and I my
team and I analyze thousands of hours of
TED Talks looking for patterns I didn't
understand why everyone who gives a TED
Talk is is good right you're not invited
to give a TED talk if you're not good
and I wondered why do some go viral like
millions and millions of views and
others by relatively Unknown People they
get thousands and we looked for all
these variables gender and color and
smiling we clocked the amount of time
they smiled the biggest differentiator
was gestures
the view the TED Talks that have the
most views use an average of 465
gestures in 18 minutes we coded all a
chunk of TED Talks the least popular
view TED Talks use an average of 272
gestures in 18 minutes what's happening
is a really good speaker is making
themselves easy to understand by saying
if they have three ideas they hold up
three if they have a really big idea
they don't show that it's small they say
that it's big in fact if I were to say I
have a really big idea but hold up my
fingers really small you're more likely
to believe my gesture over my words and
so in this way we have to speak to
people on two levels we have to show
them what we're saying with our verbal
content but we also have to say I'm
going to emphasize and underline my
content for you so that you can actually
comprehend and outline while I'm
speaking so it's almost like we're
giving pictures to our words yeah it's
fascinating
that the physical language comes second
to the spoken language even though
that's the thing that is usually most
front and center I think this is why we
love emojis right like we are actually
quite pictorial like we like to have
images so you know if I send a text
message I'm fine my friends are what is
she fine I don't know like that doesn't
sound fine but if I were to have a
little Smiley crying face I I guess I'm
very Millennial because I use that
crying side face you know that shows
look I'm I'm
fine smiling but if I were to use I'm
fine with the emoji with the circle
Crazy Eyes you'd be like oh no she not
fine and that because we we tend to give
more weight to the visual and that is I
think why we're speaking in more and
more images as we go hand gestures in
person is like adding pictures to your
book which we all like what if someone's
not speaking what if somebody's supposed
to be just receiving where should our
hands go then okay so you can be a
charismatic listener I think that people
there's a myth about Charisma that to be
charismatic you have to be the one
talking to be charismatic you have to be
extroverted and bubbly and the life of
the party and tell great stories that is
one kind of flavor of Charisma but the
other flavor of Charisma is actually
being an excellent listener in fact
quiet contemplative introverts are a be
they're very charismatic so while you're
listening you actually don't want to use
gestures you want to use non-verbal
warmth cues non-verbal warmth cues are
ways you signal to the other person wow
I am so deeply with you that I want you
to keep going and tell me more and I'm
even going to partake in your warmth so
my favorites my favorite things to do
while listening and by the way when
you're listening with with just with
your hands I like to keep my my hands as
still as possible but still visible and
that could even be like a steeple you
know I love listening with the steeple
you know when you put your the fingers
at your tips of your fingers together in
sort of a church steeple that's a very a
power pose for the hands you can put
them in a steeple or have them at rest
more importantly though is actually your
head behavior when we're listening to
someone so a triple nod a slow triple
nod it looks like
this you do it really well they have
found that the other person speaks 67%
longer
when you do a slow triple knot it's like
the other person's saying please keep
going tell me more it's like a
non-verbal dot dot dot so I would
recommend hand still visible at rest
occasional slow triple nod you can even
do one of my favorite cues which is
called a lower lid Flex so if you flex
your lower Lids at me yeah
great if when you do this this is across
cultures when humans Flex their lower
lid it actually minimizes the amount of
light that is entering into your eye
which allows you to see detail so for
example if someone's really like
squinting to try to see something
they're trying to make their Vision
sharper in conversation this is a way of
showing I am listening so deeply that
I'm trying to see every detail I have a
theory you know I in the name of science
I love doing research experiments in my
lab we looked at the 50st sexiest men
alive people issue and I noticed that so
many of the men were showing a hardened
lower lid and that is because I think we
find it attract attrative when someone
is so engaged there're trying to see us
deeply it's sort of that blue steel look
I think that that's why he did it in
Zoolander this is really helpful for two
things one when you want to show that
you're deeply listening you can Harden
your lower lid ah yes I see you there
are times if you see it on someone else
it could mean they're deeply listening
but it also could mean that they're
trying to figure something out or
they're scrutinizing so I have noticed
that occasionally in negotiations or
presentations if I see someone do that
lower lid flexx at me I'll say does this
all make sense are we all good here
Chris do you have any questions for me
because I noticed there brain just went
into a deep listening mode and there was
one time where actually I I uncovered a
confusion that the boss was having right
in the moment right there that if I
hadn't have clarified that it would have
messed up the entire pitch it would have
messed up the entire pitch so look out
for it as well as making sure someone's
on the same page as you yeah because
they've become more intense why what is
it that they're doing is it they're
paying more attention or is it maybe a
bit confused talking about um giving
presentations going to do public
speaking what are some ways to build up
energy and positivity before going out
and speaking have you got a little
priming process that you go through or
Tony Robbins jumping up and down what's
that look like you know I I don't jump
jump up and down I try to uh change my
my chemical cocktail so um internally I
know that well I know that my my
emotions are contagious we like certain
speakers because they bring confidence
to the stage and we love to be around
winners We Love winners we want to catch
their winning attitude so I know that
before I head a stage before I lead a
meeting I want to have my winning
cocktail going I want to have a lot of
testosterone this is for both men and
women I want to have as much dopamine as
possible because dopamine also serves me
so just very I'm going down to the Bare
Basics here testosterone does a lot of
things in our body but for performance
purposes for presentations it makes me
think more clearly it makes me more
eloquent it makes me have less Drive MTH
it makes me have more stamina dopamine
it's the chemical of pleasure we do
makes us feel good but the reason I like
dopamine is actually because it gives us
motivation they found that if they can
gift dopamine in an interaction people
are more likely to open up more likely
to answer questions more likely to work
hard so I'm trying to stimulate that for
myself dopamine testosterone if I'm
anxious like if I'm very nervous maybe a
little bit of Serotonin to try to calm
myself down okay so what are the things
that immediately trigger those very
quickly in my pres suuccess routine the
first one is U music so there are
certain songs especially for me everyone
has their own I have like a pump up
playlist they are songs that
specifically remind me of times I've won
or just give me that oh like this is a
such a pleasure to listen to so I'm
listening to the right kind of music
second I am very purposeful with the
verbal cues I use before I do anything
and there was a study that changed my
perspective on this so what they did is
they brought participant went into their
lab and they gave them intelligence
tests like basic intelligence tasks they
sold them up into two different groups
the first group took the intelligence
task and they read a set of very sterile
directions the kind of directions we
read all the time so um please complete
the following test the best of your
ability the second group they wondered
if they sprinkled in what are called
achievement oriented words words like
success win master acheve could they
actually change the participants
Behavior so they sprinkled in three or
four of these words so you know try to
win the following answers the best of
your ability if you achieve success you
right they just very sprinkled them into
the direction everyone who took and read
the win oriented directions performed
better on the task but more importantly
spent double the amount of time on
average working on the task and enjoyed
the task more I want that before I hit a
stage I want to actually enjoy my time
on stage so that I have a lot of energy
I want to work at it and I get the gift
of feeling like a winner once our body
feels like a winner our brain acts like
it so I'm trying to do all those things
so I'm using a lot of winw like I I
literally like have a win routine or a
PumpUp routine I listen to that playlist
I also try to laugh like even before our
interview I watch um my favorite
comedian um to just like get me laughing
get me open laughing opens up your body
it opens up your face it makes you
breathe more it lowers my vocal register
which for women is especially important
but for both men and women
that's that's like magic when you're
presenting okay so when it comes to the
verbal cues you said that you're being
purposeful with the ones that you're
using what's that mean that you're
you're talking to people backstage and
you're just making sure that you're
sprinkling positivity yes so um yes I
actually think that chitchat backstage
is really important I was just talking
about this with another speaker and he
said to me oh I you know I I'm I'm
really in my head beforeand I don't want
to talk to anyone I said actually like I
try to make really positive small talk
with everyone and if someone says like
oh are you nervous no I'm excited I
literally will try to reframe any
butterflies that I feel any like Tremors
that I have is this is excitement this
is not nervousness nervousness is an
excitement feel very similar in the body
right they do very similar things so I
am telling my brain I'm excited you're
excited I'm excited I'm excited to share
I'm excited to teach when someone when
I'm talking backstage I'll be like what
are you most excited about what speaker
did you like the best what what do you
think is the people's biggest goal today
I'm using words like go win achieve
success excited a really great study I
love a study if you'll forgive me but I
think this is just so good this was by
um Allison wood Brooks at Harvard she
made students poor students Sing Don't
Stop Believing into a karaoke machine
that rided them for accuracy like
accuracy of singing these students had
no singing background one group they
just sung control group the second group
she had them say out loud no matter how
they felt I'm nervous then sing and the
last group had to say I'm excited no
matter how they actually felt and saying
the group that said I'm excited had the
most accurate singing over 80% accuracy
in their singing even though they had no
trained singers the control group was
next I think the the I'm nervous group
sung with under 60% accuracy in other
words you can have a self-fulfilling
prophecy if you're about to go up and
you're like oh my gosh I'm so nervous
I'm so nervous you are going to make
yourself think like a loser you're going
to have more cortisol you're going to
have more adrenaline those things don't
serve you so you are better reframing as
like I am excited like this is my moment
I'm going to win so songs that remind
you of times you won chitchat backstage
with positive verbal cues and laugh Lots
watch a comedian yes exactly yes and
then just step out on them and you know
little power posing is always good right
the reason I like laughing is because it
kind of broadens your body it's I also
sometimes see people pacing backstage
like you know I do a lot of events and I
see other speakers sometimes and they're
like they're hovered over their notes
right they're like hunched over their
notes they they're get their little tiny
phone and they're like practicing in
like this very small tight contracted
way and they get on stage every single
time whenever I see someone do that they
get on stage from this very contracted
position and they always either start
with vocal fry so hi good morning good
morning good morning good morning
because they've actually contracted
their vocal power they have less breath
it's their first word they lose all
their vocal Charisma like really right
off the bat or they start with the
question in flection
hi my name is Vanessa so happy to be
here and today we're going to talk about
growth and that is because they were
literally in and I don't say this
without some backing a loser position
research from the University of British
Columbia studied winning athletes and
losing athletes this is across Olympic
trial so AC around the world losing
athletes contract when they lose a race
they tilt their head down they roll
their shoulders in they take up as
little space as possible that restricts
their oxygen that lowers their
testosterone it literally makes them
feel worse whereas winners take up as
much space as possible right they're
super broad they tilt their head up so
laughing is a sort of comfortable way
for me to go into Winter Body Language I
do think it would be a little weird if I
was like stomping around backstage you
know like Rocky I could do it but I
think it would also create a little bit
of weirdness so if you can broaden your
body that's why I think Tony Robbins
jumps he's actually trying to get all
that adrenaline out but test drone in
that winning kind of open big spatial
take up so if you can take up space to
like you know a chair with armrests big
broad couch all my chairs in my office
you can't see it right now they all have
armrests whenever I have someone a
client come over they're always sitting
in big broad chairs that really does
affect that feedback in our body how
much truth is there in power poses I
thought they got replication crisis into
Oblivion man did she she got in trouble
she got in trouble yes she had some
statistic she's said that she's
replicated it now um and I really
respect Amy C's work there is some truth
to power posing because we know that
Winners do it right so we know that
Winners across genders and cultures and
races when they feel Pride they take up
space this is an innate response in
humans does it work backwards we think
so we think that we can take the pride
of a the pose of a winner and then kind
of change those chemicals is it the
fastest way maybe not is it the only way
maybe not but there is more and more
science to prove that yes it's true and
she's been working on replicating it
ever since her mishap okay let's say uh
people have sat down uh meeting
interview podcast dinner what are the
dos and don'ts so I'm going sat down oh
my goodness okay so remember that when
you're seated you can still look very
very confident and Powerful the biggest
thing you can do when you're seated from
a non-verbal should we talk non-verbal
or verbal or both both okay we'll do
non-verbal because we were just talking
about it um one is you want to angle
your torso towards the person you're
speaking with especially your camera the
biggest mistake that I see on Zoom is
someone has their camera here but their
um their screen is angled off so while
they're typing and taking notes their
entire body and their face is actually
angled somewhere else and they just
glance over at the
camera it is almost impossible to feel
like you have a really good connection
with someone when you are not physically
aligned with them so when I'm on the
same same non-verbal page as you our
toes our torso our head or angle towards
each other we literally feel like we're
on the same page like physically we feel
like we're on the same page so wherever
you're seated I like like a swivel chair
you know or if I'm at a restaurant with
someone and they put us kind of K kitty
corner I will like angle my chair so
that I'm angled more towards them so one
try to get on the physical same page
second and this is a harder one but I
think it's fun to talk about which is I
try to mirror the person that I'm
sitting with physically and verbally
that is why my way of showing respect so
for example if I sit down with someone
who is a really fast talker really high
energy lots of hand gestures I'll kind
of dial up my physical energy I'm
leaning in I'm using more gestures I'm
using more facial expressions on the
other hand if I'm with someone who's
quite stoic maybe more of a slow talker
maybe they're more purposeful they don't
use a lot of gestures I also slow myself
down slow down my gestures because we do
feel like we like to be around people
who are like us who have similar
communication Styles and so that's the
next thing you can do is very subtly and
I wouldn't mimic them but try to match
them like a thermostat try to get on
their
temperature what about um Crossing arms
hands on table stuff like that okay so
when we talk about blocking blocking is
when any barrier is between your body
and mind and typically instinctively
this is like back from our caveman days
we don't like when someone is blocking
because we feel like it's a barrier
between you and me that I might not
trust you research this is actually more
important I want people to perceive you
as open and definitely definitely this
is very clear in the research people
rate folks with crossed arms as closed
distant and close-minded right so you
are going to be rated as less
charismatic if you have crossed arms
even if you're cold doesn't matter the
reason people they rated videos and job
interviews and on dates we do not like
barriers but more importantly for me
what really convince me because I I do
sometimes like to cross my arms is you
become more close-minded they have found
that when they ask people to come up
with creative ideas but they're cross
crossing their arms they come up with
less creative creative ideas so
literally closed body equals closed mind
when I'm in a meeting or a date or
pration whatever I want to be as
creative as I possibly can I want to be
big thinking and so I know that the
smaller my body is the more blocking I
have the worse that's going to be so
open body I like visible hands obviously
and I also think that the more you can
lean that's another warmth cue so when
we really like something we want to lean
closer towards it we want to it's
actually our five senses we want to see
it smell it touch it taste it is that
one we want to do our five senses I
don't know if we want to taste each
other but we want to get closer to it we
like things and we want to get closer to
them so you want to do the same thing if
you really like someone's idea wow tell
me more leaning towards it if you really
like someone oh my gosh it's so good to
see you right leaning in towards them
it's like a non-verbal Bolding of like I
like you so much I like this idea so
much I physically want to get closer it
works on camera too which is really nice
and also makes me feel more engaged like
when I leaned into you I was like oh
yeah I do like this tip like like it was
like a trick for me even internally just
now what about hands on face hands
around face hands on mouth research from
Cornell looked at four untrustworthy
behaviors behaviors that when people see
them they immediately feel a little bit
of untrust or mistrust one of them was
hands touching face that was one of them
so research says that when someone is
touching their face we typically don't
like it but I want to add a little
caveat here there are different ways of
doing this for example it can be quite
pensive to hold your chin very still and
think while holding when you are rubbing
your face so rubbing your chin uh biting
your nails uh you know rubbing at your
eyes totally different why Liars often
touch their mouth and their eyes they
also touch their nose so lie detection
research I I think these research
communities were acting in independently
of each other but yes as humans we we
see someone touching their face as
untrustworthy why in the LIE detection
community research has found that Liars
are literally trying to hold things in
so Liars will often cover their mouth
because like instinctively they're
trying to like don't say it don't say it
don't say it you might even see like if
you watch uh Bill Clinton's testimony
during the Monica Lewinsky trial which
I've coded in depth he literally does a
shush gesture to himself as he's waiting
for his question that he's about to lie
on like literally he's holding a shush
gesture up um also we tend to mouth
block is like shh it's gonna get me in
trouble do not say it we also and this
also happened during the mon monsky
trial I believe Alan Hersh is the
researcher he counted the number of
times that Clinton touched his nose and
he found that it was like 8X times when
he was lying versus his truthful answers
this is because there is a little bit of
a Pinocchio's nose they found that we
have tissue in our nose that tingles
sometimes when we feel guilt and so they
kind of like liars will
often they feel that tingling in their
nose so they touch their nose so we
instinctively know this and the last big
one is eye blocking when we don't want
to see something like H it's like I'm
embarrassed I don't like it we will try
to cover our eyes close our eyes because
we are ashamed of it so shame or guilt
they're very close they not the same
thing will often cover our eyes so I'm
I'm pretty against face touching as only
if it's still you know if you're
pensively holding a chin pose okay
otherwise I would say do not do not make
someone think you're a liar right do not
accidentally do that oh I should make a
note there is no Pinocchio's NOS there's
no one q that makes someone a liar um
and so these are like oneoff cues like
if someone you're talking to someone and
they haven't touched their nose once but
all of a sudden you're like so what do
you think of the new girl and they're
like um yeah you know she's she's great
that's when I would be like why did that
just happen around that weird verbal so
you're looking for clusters of red flags
when we're talking about lie detection
that are signals of shame or guilt or
fear what were the other three actions
okay so touching the face touching the
stomach so they they the rubbing or
touching your torso or your stomach
again a blocking Behavior right like
instinctively we know that um ringing or
rubbing hands so knuckle cracking uh
ringing hands movement around hand
self-touch which makes us
nervous and face and blocking behaviors
right so like any kind of like sudden
Crossing or blocking what is it that
we're doing are we trying to self soothe
there in some way yes and that's the
problem with lie detection and why it's
not a true science is it's very hard to
separate Ang anxiety from guilt if
someone's accusing you of lying you're
going to be anxious and you're going to
do some of those behaviors we're trying
to self Soo right we're like for example
we we rub our neck right to like calm
ourselves down that reminds us of being
a baby when our parents rubbed us we
bite our pens or our fingers as a
pacifying gesture because it reminds us
of sucking at the the boob or you know
pacifier they're all instinctive but
it's hard to know the difference between
guilt and anxiety okay talk to me about
detecting lying then what's true and
what's false
okay so there are statistical cues to
deceit these are things that Liars
typically do but there's no one cue so
the way that I do Li detection the way
that I teach Li detection is I think of
it as you have to know someone's
Baseline before you can know what they
do when they lie so we can actually do
this together I think that everyone
should know their lying red flags every
single person on this Earth has things
they typically do when they lie it is
good to know what yours are know what
yours are so I'm going to help you
figure out what those are are you ready
okay okay so here's what I want you to
do um you can do this after after the
interview okay first you have to figure
out what your Baseline is so I want you
to turn on your camera and I want you to
say your name your age and then I want
you to say so like on your phone or
whatever then I want you to tell me what
you had for breakfast
yesterday this is how you look when
you're recalling something so Chris just
think about what you had for breakfast
yesterday okay so you looked up and to
your right yes yes yes okay so that
means means that when Chris is recalling
a truth you tend to look up to your
right right so by the way there was a
huge myth back in the day that like if
you look up to the left you're lying if
you look
up no people do look up when they lie
but they also look up when they're
recalling remembering so we would know
that Chris when you're recalling a
truthful thing you tend to look up to
the right and maybe down over to the
side also I wasn't seeing them whole
your your whole body but I'd want to
know your hand gestures I want to see
your feet and I and then I would also
ask ask um I would hear your verbal
answer you know do you use ums or likes
are you using a high voice like this are
you using a low low voice like this I
want to know where you went so record
your response to that code it vocally
non-verbally verbally what are you doing
then what I want you to do is I want
that's your Baseline your recalling
Baseline then what I want you to do is
tell me your most embarrassing
story and pretend you're talking to me
right okay we do these by the way in our
lab we have them people these videos and
when you tell me your most embarrassing
story I want you to kind of relive it
like I want you to like recall the
humiliation that you felt during that
embarrassing story I'm trying to get
your body a little bit nervous right I'm
trying to see your nervous Baseline code
it vocally verbally audibly what are you
doing you'll see on our we've done this
with hundreds of different of
participants movement goes up typically
people touch their face they're using
more gestures or they go really stoic
Dearing the headlights like very very
still whites of eyes showing recounting
it like they wish they were
dead it tends to be either one so record
yourself it's your nervous Baseline your
nervous tells and you should know what
your nervous tells are as well because
I'll tell you what you're probably doing
them during your presentations and you
should know how to counteract them right
like I know what my nervous tells are I
work very hard to keep them under wraps
because I don't want to infect you with
nervousness the last one the hardest one
I want I want you to make up an
embarrassing story that did not happen
to you and I want you to tell it to me
the camera trying to convince me that
it's real so pretend like this was you
it cannot be a real story what we're
doing I don't need to rehearse this
ahead of time your body is going to leak
deception tells it's going to leak this
is not true you're going to see what you
look like when you're trying to come up
with a lie those tells are your lying
tells and the goal is to make lying
tells into record tells but well depends
on what your goals are my goals are to
look less nervous those are my goals I
don't want you to teach I don't want to
teach you to be a better liar although
you could do that with this my goals
really are just to make sure you're not
accidentally leaking nervousness so many
really smart people that I work with
most of my students are like super smart
High Achievers off the charts but they
don't know how to present themselves
well and my number one goal is your
ideas are great don't ruin them with
nervous cues so that's my goal is that
you're identify your nervous cues you
can kind of displace them or stop them
that is the first step for yourself you
also can practice this with your friends
partner member bring them in on it do it
with them you will then see your
partner's nervous tells and your
partner's lying tells you will see your
kids nervous tells and your kids lying
tails and that's when we begin to look
for red flags so there are certain cues
touching the nose touching the face eye
blocking another really big lying red
flag is people drop pronouns
this is called statement analysis this
this is an email so there's some really
interesting science about Li lie
detection in emails which I'm working on
currently um when we lie we don't want
it associated with us lying feels dirty
lying feels bad so what we do without
realizing it is we drop the personal
pronoun so instead of I'm running late
we say running late sorry instead of
saying I didn't see your email we see we
say must have gone to
spam inste I'm saying um my car broke
down we say oh got got broken down be
there in a bit so if you see lack of
pronouns again nothing's a definite lie
it just when I see that over over again
in emails or in a certain area of
conversation I'm always like hm why are
they using distancing language
separating themselves from the actual
content the other big line tell that I
like to share with people is the disgust
micro expression so disgust is when we
raise our uh nose up and we crinkle our
nose we Flash the upper whites of our
teeth like can try it yeah discusses
when we have this a lot of activation
around our nose and our upper lip we do
not make that expression lightly like
that's a very weird thing to do with our
face and we often see it if someone
smells something bad or tastes something
bad you also see it with Liars in our
research we ask people to play two
truths in a lie with us so like tell two
true statements in one lie we found that
lying makes us feel dirty like a little
bit self disgusted and so sometimes
people will show disgust while they're
talking and while they're sharing the
lie so it looks like this if I were to
say um so what do you think of the of
the new guy oh yeah you know he's he's
great he's great and they have to
discust showing in their face it usually
means that someone is does not feel good
about something but they are afraid to
share the truth so discuss is another
one of the other histal cues you will
see misaligned like misaligned
non-verbal and verbal you mentioned
there about smart people sometimes
struggling with being charismatic
explain that to
me smart people often have the mistaken
belief that book smarts equal people
smarts they hope that all their hard
work and great ideas and Brilliance and
talent will translate because it's so
good the problem is what the research
shows is that competence without warmth
leaves us feeling suspicious so you can
have the best idea in the world if you
don't know how to share it with warmth
likeability trust people cannot believe
it doesn't matter how good the idea is
the kind of famous example I share this
in my book is Jamie simonoff uh he's a
founder of ring he went on Shark Tank
and ring is that video doorbell company
ring is literally a billion dollar idea
like he went on to sell ring for
billions of dollars he went on to get
sha Richard Branson incredible investors
what most people don't know is he went
on Shark Tank pitched a billion dooll
idea and got no deals like a complete
failure of a pitch tons of push back
they didn't believe they didn't like him
why he relied too much on his books
smarts he had a dialed pitch the numbers
were good the words were good but he
looked scared and he also went really
mute with his non-verbal cues muting in
itself is a non-verbal cue and smart
people think I don't need to think about
all this body language stuff I don't
need to worry about my vocal power my
ideas are strong enough so Jamie was Del
delivering a great pitch verbally but he
looked completely mute and so the Sharks
were like I can't get a read on this guy
and they would not invest and so for
smart people they have to learn no cues
is bad cues the wrong cues are even
worse so how do you frame your ideas
your competence with warmth with trust
with likeability that Balan is really
hard for my smart
students wow yeah it's interesting that
it gets in the way it's as much a uh a
block as it is an enabler I had a a
great conversation recently with William
Von hipple and he was talking about this
tension between warmth and competence I
know that's something that you talk
about a lot and it was interesting to
see anthropologists talk about it as
well yes um people that are competent
and demonstrate competence is often seen
as being more cold people that are
warmer seen as less competent and you've
got this sort of Ruthless tension
between the two yes and I think also we
forget that highly charismatic are a
blend highly charismatic people are a
blend of both but they also use warmth
and competence like a
thermostat and so we have two goals one
is making sure that you're showcasing
both verbally as well as non-verbally so
even in my emails we do an email audit
with our students where we have them
literally calculate the number of warm
cues and competent cues in their emails
because your emails are a big part of
your communication especially nowadays
were constantly online so one you want
to be both but the real charismatic
people really good ones
if they know they're emailing a
competent person they dial up the
competence if they know they're emailing
a warm person they dial up the warm and
we can do this with very specific cues
emojis exclamation points words like Yay
wow Fab and whoop very warm right it's
like it's like a little button you can
just sprinkle them in it's like warm
warm warm warm warm whereas competence
numbers data graphs percent words like
power through efficient capable Master
those are all very comp cues and so we
can be in control of how people perceive
us but also more importantly we can also
infect people with warmth and competence
the reason why warmth and competence is
important is because very charismatic
people are making other people feel more
charismatic you show up as warm and
competent you make everyone in the room
more warm and competent that's why we
like highly charismatic people is we
want to catch their warmth we want to
catch their competence so so if you are
using warm and competent verbal cues in
your emails you are literally gifting
warmth and competence to everyone gets
them which means you get better replies
faster replies and you become more
memorable research proves that we can
produce warmth and competence with the
kinds of words that we use and that is
super empowering not only to us but to
others what about in person competent
people that want to feel more warm and
warm people that want to appear more
competent okay so if you want to appeal
more warm we we we talked about one of
the CU which is a nod right immediately
that slow triple nod is high in warmth
um a head tilt is also very high in
warmth so when we expose our ear
universally it shows that we're trying
to hear better that's also a warmth cue
they've found that if I were to deliver
bad news to you with a head tilt it
softens the blow like it actually feels
a little bit better because I I I'm
giving more empathy so a slight head
tilt this also works really well in a
profile picture so if you are a highly
competent leader and you're like ah I
need to dilate my warmth consider adding
visible hands so like not so close to
the face as well as possibly a head tilt
the worst profile pictures I don't know
why this is all over LinkedIn is like
people have their arms crossed and
they're like leaning back and looking
over their shoulder have you seen this
on LinkedIn like this is like uh yeah oh
I have actually yeah yeah yeah yeah I
don't spend that much time I tried to
spend as little time on LinkedIn as
possible good good on you yes that's
great um and so if you want to be seen
as warm or incompetent one you should
angle your body towards the camera you
can consider having a head tilt
another warmth cue obviously is a
genuine smile not a fake smile not a
half smile a fake smile is on the bottom
half of the face and it rubs us really
wrong so if I were to have a fake smile
in the bottom half of the face it would
make me seem more inauthentic a real
smile reaches all the way up into our
upper cheek muscles and that immediately
activates a lot of warmth it's also more
contagious so if you're going to smile
in your profile picture do it big if
you're not going to smile be neutral so
for example this something to think
about is men and women have different
perceptions of warmth and competence
typically women by default are seen as
higher in warmth Men by default are seen
as higher
incompetence so this is something
important to know so for my books I
decided to not smile on on my book
covers my first two book covers because
I know that as a woman people are
already going to see me as higher and
warmth I was trying to dial up
confidence so on my book cover I'm
staring right at the camera which is
also a high competence ceue or a power
ceue um in one of them I have a steeple
so I'm showing my hands have that power
pose and I'm not smiling so you don't
always have to smile but if you want to
all up warmth you can um competent side
so uh gaze uh especially prolonged eye
contact or highly powerful people also
tend to make Gaye at the end of their
sentence I think a bad tip that
sometimes people get is like make eye
contact all the time no that is creepy
do not make continuous eye contact that
is weird it's way too much pressure
we actually when I asked you earlier
what did you have for breakfast two days
ago you looked off to the side that is
because as humans we we process away
like we typically will stop making eye
contact to process away natural what
highly competent people do is they'll
often ruminate as they're thinking
they're looking off in a way and then
when they deliver their point they
deliver right at the end where they make
eye contact to you so eye conduct at the
end of a point or a sentence it's like
very very powerful yeah it's strange
trying to look at somebody for the
entirety of the time when you're
speaking is really really hard like you
you you it almost feels like you've had
to strap your eyeballs down and not let
them wander around because they want to
have a they want to wander yes you're
thinking about stuff like f what was
that thing and was doing the other stuff
and it's almost impossible to compute
difficult ideas looking at someone and
that is because our body when I'm making
eye contact we're producing oxytocin our
body's like ah we're connecting with a
human we better produce oxytocin which
will make us feel trust when we're doing
that our brain is like don't solve math
problems don't try to recall that thing
you had for breakfast don't try to sort
the something out we're focusing on
oxytocin so that's why in natural
conversation people kind of peel away to
process something and that feels natural
there is a myth that Liars are Shifty
eyed no no Liars make more eye contact
and that is because they've typically
verbally rehearsed they don't have to
think and they are watching you to see
do you believe me oh that's interesting
because they also have to use less
processing power to think about what
they're doing they're actually recalling
as opposed to generating exactly they
are literally verba in memorizing a
script which is why it kind of creeps us
out when someone doesn't break eye
contact is we're like what is going on
do they verbally memorize this and give
me a break yeah what about the issue of
over rehearsing again for smart people
who want to try and do with him they're
not trying to be deceitful they're not
trying to lie to you but you know the
The Perils of being underprepared versus
being overprepared oh okay so when we
did our Ted Talk research and we found
that um hand gesture finding which was
just so Illuminating now it's like oh
yes smart people use lots of gestures
because they understand their
content the Bad Ted talkers remember
everyone if you're invited to give a TED
Talk you're you're good you're G to be
good there's not going to be anyone bad
they're rehearsed to some extent the Bad
Ted talkers were actually so perfect you
did not believe them they took the stage
and they sounded so scripted and so
precise that was literally hard to pay
attention or distracting the best TED
Talks if you go look at like the top 10
TED talks of all time they are super
conversational they almost take the
stage like bne Brown's original Ted Talk
highly recommend to go watch just the
style she walks on stage as if she's
walking into coffee with you she shares
her stories as if she's telling you like
an old friend Ken Robinson one of the
most popular TED talks of all time he
walks on stage and he shares a little
anecdote about his son and it feels like
we're just chummy chatting on the side
of the
road he was prepped okay all these Ted
talkers were very prepared but they were
not scripted and this is what's really
important I actually never ever believe
in scripting ever I don't believe in
teleprompters I don't like them I only
use them when I absolutely have to I
would much rather you bullet stories
ideas if you're prepping for an
interview or a pitch go off of your
slides never over rehearse the exact
words you're going to say try to tap
into the original emotion those those
bullets give you Charis charismatic
freedom and that conversational tone is
so much better than polished perfect
formal Which smart people love smart
people make the mistake they think oh I
should be stoic and super formal super
polished but actually that makes it very
hard for someone to relate to you that's
interesting yeah it's certainly um
trying to be as precise as possible
trying to control the outcomes trying to
ensure that every word is said with
absolute accuracy
uh it I don't know it communicates the
ideas correctly but it's not exactly the
vibe that most people are going to feel
most warmth toward Jamie simonov right
he had the perfect verbal pitch it was
dialed but they didn't believe him they
could not relate to him I think that
also like look this is a little bit more
granola but I perfect is not real
perfect doesn't work I think people tend
to think that if they have the perfect
story or the perfect joke or they look
perfect then people will like them and
they'll be impressed Rive we don't like
perfect people because we know that it's
not real we actually like vulnerability
we like raw and I think we also like
people who are not trying to be
impressive when we try to go in perfect
and polish that's what we're trying to
do I would much rather you focus on
what's a way that I can share this with
genuine emotion that I actually feel and
even like a little bit of vulnerability
for many many years I tried to hide that
I'm a recovering awkward person I feel
very awkward with people that's why I do
what I do is it does not come natur
natur Al to me pitches and presentations
do not come natural conversations do not
come natural and once I started sharing
that people were like oh this is a
learned behavior if she can learn it
maybe I can learn it so I think like if
there's something you can share that's
just real that's way better than perfect
what should we know about vocal Charisma
oh vocal Charisma okay so one thing I
didn't talk about from lie detection
research is the importance of our our
vocal cues so a lot of the cues in lie
detection are vocal and that is because
it is very hard to lie with our vocal
tone right like it's hard to ma
manipulate or change your voice so the
reason why we're so queued into to
listening to how someone is saying
something is our brain is trying to
figure out are you telling the truth do
I believe you do you believe you so
there's a couple vocal cues that are
really important for both truth-telling
but also just powerful vocal having a
powerful uh vocal Charisma the very
first one is using the lowest end of
your natural tone all all of us have a
range both men and women so right now
I'm working very hard to stay in the
lowest end of my natural range this is
still natural for me but when I'm
talking to my husband or my kids you
know often say oh hey girls how's it
going I love you so much but if I were
to give this entire interview in this
tone of voice it would drive you
crazy you would not like it even though
it's natural to me so we like people who
are on the lower end why when I'm in the
lowest end of my register the way that I
get my voice down there is one I keep my
shoulders as low as possible I maximize
the distance between my ear loes and my
shoulder second I'm taking in a lot of
oxygen so I'm taking in very deep
breaths in this interview to keep my
vocal cords nice and relax I I'm letting
you hear it now so you can hear me take
them in but normally I take them a
little bit slower when we are anxious we
hold our breath so what happens is we go
hello how are you good to see you yes up
here we're holding our voice and
everything is tense and we don't like it
they should make you feel nervous when
I'm talking like this
so when I speak on the out breath it
immediately forces my vocal cords to
relax the problem is people typically do
this on their very first word so they
answer the phone hello oh how are you
good to hear from you right hi my name
is Vanessa and I teach people
science we do that at the very top of
our breath because we're the most
nervous what I want you to make sure
that you do is from the very first line
is you are speaking on the out breath a
little experiment you can do with me if
you want to try this is say hello taking
a deep breath and say hello at the top
of your breath so it sounds like this
hello are you gonna do it you can try it
hello there you go that was your highest
range you should not sound like that
right if you that sounded familiar to
you when you just did that out loud that
means you're speaking the highest end of
your range now the opposite of that is
speaking on the out breath so I want you
to hear me the difference for me so this
is the highest hello is the lowest
hello right like still me but i s so
much better so now try to say hello on
your out breath hello lower deeper
that's the voice you should be using so
when I'm in a pitch or presentation the
moment I hear myself go a little higher
in my
register I take a deep breath and I
lower down and you might have heard in
this interview there's been moments
where I've gotten a little high and then
I correct and breathe out and bring
myself down this is also where we get
vocal fry so part one speaker in speak
in the lower end of your range now
please don't be Elizabeth Holmes don't
go so low that it sounds unnatural to
you that's weird lowest end of your
natural range it should not feel like
you're trying second is vocal fry this
has to do with breath and volume the
other thing that can happen when we're
very nervous is we take very
shallow breaths and that shallowness
makes us breathy it also makes us lose
volume so you'll notice that people with
low volume and low breath they use like
like vocal fry and so they'll be like
hey everyone like morning it's like nice
to hear he from you um I don't
know that grating sounds that vocal fry
is like bacon on a frying pan it we do
not like it because we can hear that
someone is a little anxious we don't
want to catch it whenever I hear someone
in vocal fry or if you hear yourself
going to vocal fry speak louder it's a
trick it will get you out of okal fry
immediately so if I hear myself hitting
that at the end I immediately just speak
a little bit louder that volume gets rid
of pushes through it pushes your voice
through vocal fry is just your vocal
cord rubbing together like rattling so
if you're adding more volume it just
pushes them together so they make a
better sound so if someone's using it
have speak up how Dynamic should people
be when it comes to volume quite right
quite Dynamic and they've actually
researched this so Dynamic volume is a
power vocal Q now look I don't always
teach this one because you got to get it
right and so if you're going to use this
I really want you to practice it we love
Dynamic volume because it helps us with
comprehension so for example if I'm
really exced about something I'm like
you are not going to believe this I'm
talking at a high volume but then when I
share something a little bit personal a
little bit more private I might go down
in my volume that immediately cues you
in wow we're coming in closer we're
doing something a little more intimate
but then I'm talking about something
super exciting like it just cues you
into the emotional state we like it as a
listener so I would say if you can use a
slightly a touch higher volume when
you're being authoritative so you're
giving a command like a a boundary or um
a deadline when you're very excited
about something we literally tune in
more to it I think by the way I think
there's like Netflix or YouTube they
turn up the volume on ads has anyone
else noticed this because like we're
queued to listen to things that are
louder so if you're saying something
important or you're excited about up
volume up if you're saying something
intimate vulnerable personal kind of
secretive or even like uh surprising
lower your volume people will either
lean in or it also triggers their brain
to think oh we're saying something like
a little bit softer and that kind of
excites us in a different way so but be
careful right like this is a hard thing
to master I barely do it like in
interviews I find it's it can I don't do
it purposefully if I do it accidentally
I'm like
yes it's a lot of cognitive load for me
um remember I'm an awkward person so I
have to think a lot about my
communication I'm a social overthinker
so if any of these cues feel like too
much cogn overload do one at a time and
that is because we can grow social
muscles so things that used to be hard
for me I practiced enough times where
now I don't even think about them so
it's okay to also go Q by Q you know
there's 97 of them you can go one by one
if you want yeah I was goingon to say
what's your um what's your advice for
people who are overthinkers when it
comes to the way that they communicate
to kind of get out of their own head oh
yes this is I think my mission in life
is to help my fellow social overthinkers
and this is how W there is no such thing
as perfect but there is
purposeful when you are purposeful with
your interactions it takes all the
overthinking out of it if you know in a
conversation you have two goals warmth
and competence that directs all that
social overthinking that's like negative
and not helpful to you into warmth cues
competence cues warmth verbal competent
unable it actually gives your brain
something to think about that's not I'm
doing bad I sound dumb
do they even like me are they mad at me
so I want to replace all those negative
internal limiting beliefs with really
positive ones and purposeful ones so
warmth and competence winning I got this
I'm excited great the other thing that
you can think about doing is okay what's
my conversational intention here I know
that when I'm interacting I'm trying to
find out as much about the person as
possible and I have One Singular goal in
normal conversation how many times can I
say me too
I know that there's a psychological
effect the similarity attraction effect
it is the most powerful effect in basic
interactions which is we like people
like us we're of course attracted to
sometimes our opposites my husband is my
opposite and that's a good thing but we
like people who have similar values
similar interest in a conversation if I
can feel and get the other person to
feel yeah me too I also love that we're
winning so I've taken away all those
negative worries and all I focus on is
what questions could I ask to find our
similar interests what stories could I
tell to find our similar core values how
more how much more can I say me too that
has completely game changed the internal
focus of my
overthinking just trying to resonate
with people I guess what we don't want
is to feel like we're the odd one out
some sort of weird Lone Ranger thing
yeah and resonating what about small
talk the the absolute nightmare
encounter that lots of people have how
can you get better at small talk okay so
this is actually what got me started on
my career Journey 17 years ago aging
myself so I started in 2007 and um my
very first YouTube video was about this
in in November 7th 2007 which was how do
we Elevate small talk to be less boring
and more engaging I am allergic to small
talk I hate it it turns me off and makes
me like want to leave every conversation
it wants me wants me to be more
introverted I'm actually an amberber in
between so we didn't experiment about a
decade ago where we took 500 speed
networkers and I assigned them
conversation starters that I
hypothesized could break Small Talk
scripts the problem with small talk is
that we're on autopilot and this is why
it goes so badly we meet someone and
we're like so what do you do uh where
you
from okay well it was nice meeting you
like we have the same questions and
we've answered them a million times
before so our brain is just dead right
like a part of me dies when someone asks
what do you do like that's like just how
I feel right inside because I've
answered it so many times okay so I I I
assigned how are you and what do you do
the two questions we ask and answer the
most often then I assigned four
questions that I thought would produce
better conversation we set up cameras in
all four corners of the room we tested
volume body language gestures of
excitement so more gestures more leaning
more nods more smiling and then I asked
each person to rate the quality of their
conversation on a scale of 1 to
one being that was the most awkward
conversation I've ever had I want to die
inside and I could barely fill the time
five being that was the best
conversation I've ever had this could be
my soulmate right like on scale one5 how
are you and what do you do across the
board the lowest ratings yet we ask them
all the time so my very first tip for
small talk do not ask what do you do we
need to go on a small talk diet if you
ask boring questions you will get boring
answers you have to be willing to be
conversationally courageous which means
breaking the social script no more what
do you do no more how are you no more
what's up been busy how's it going no
more you're literally chewing them new
boring second the highest rated question
was what was the highlight of your day
why I was trying to think of a
replacement for how are you right like
it's hard to like walk into the office
and be like what are your greatest
dreams in life right like that would be
deep but it would people would not like
it so I'm like what's a better
replacement for how are you what's the
highlight of your day or what's been
good it completely changes the autopilot
one it disengages it but second it makes
the other person think oh what has been
good good good good good and you're
gifting them optimism they are literally
in their brain thinking what's been good
good good good and they're going through
all the good things in their mind which
immediately changes them to be more
positive gives you a better more
engaging answer so what was the
highlight of your day or what what's
good is the question that I want you to
start with whenever you walk into office
hop on a call even an email the second
two questions were almost tied for
second place they were working on
anything exciting recently and this is a
replacement for what do you do what do
you do is also asking someone what are
you
worth and I think that for people who
are not defined by what they do or
they're ashamed of what they do it's
actually a hard question for them so if
you ask instead working on anything
exciting recently you are giving them
permission because if they love what
they do oh they'll tell you they will
tell you if they don't love what they do
they'll tell you something else that's
great a side hustle a personal passion
if they don't work they'll tell you
about being a staying home parent it's a
permission question and it immediately
lights someone up because they're like
What's exciting what's exciting the
third one was what personal passion
project are you working on which people
love to talk about and by the way even
if someone doesn't have a personal
passion they can be like you know I have
to work on that and then you get to
share yours right like you can still
then share share yours and have a little
bit of excitement MH the fourth question
for those for my math folks we
counting the fourth question almost
broke my data in the sense that people
either gave this question a five they
loved it it was amazing they made best
friends or a zero which wasn't even an
option on my scale that's how much they
hated it can you guess what it was no
this question is what's your
story now I wonder because this is kind
of a deeper question I wonder what this
were extroverts love this question
they're like What's My Story how much
time do you have should I start in the
childhood years or college like they are
thrilled to share their life story with
their Uber driver with the person on the
side of the street like they love it
introverts you ask them this question
and they're like I have to go to the
bathroom I don't want to share this with
you and that is because it's a little
bit personal it's a little bit too deep
too quickly so I would just share
the first three questions great be
careful with what's your story only ask
it if it's an extrovert and when in
doubt I would avoid asking it until
later until you know them better do
introverts have more of a problem with
being
charismatic
ah I thought you were G I thought you
were gonna ask do inverts have a harder
time with small talk and the answer is
yes because they use less words on an
average day and they're more they're
less comfortable sharing interets have a
very difficult problem because they
crave privacy but they also crave
connection and so they're like I so want
to connect with people in a good way in
a deep way but I'm also I value my
privacy do they have a hard time being
charismatic I think they do struggle
more than
extroverts that's not based in the
research but I think that extroverts who
are talkers who Thrive with people
they're just they they're at ease in
social interactions right the difference
between an extrovert and an introvert is
an extrovert gets energy from people an
introvert gets energy from being alone
an ambt can get energy with the right
people in the right situations but needs
recharge time like needs alone time so
introverts are often set up to not be as
at ease because when they're with people
they're their energy battery is you they
are juicing it they are juicing it now I
think that if they know what to say they
have exactly what questions to ask they
know what to do with their hands they
know what they're searching for it
becomes easier their battery is drained
l so they can be extremely charismatic
but it takes more
work what about um becoming more
resilient when we think that people
might be socially rejecting us or we
kind of get into an awkward conversation
we're a new one in the group we don't
really know how people feel about us and
you don't want to come across as being
too Brash you don't want to become
across come across as being too much of
a Wallflower um that hyper vigilance I
imagine that a lot of introverts and
people that pay attention maybe smart
people have as well where the micro
movement of everybody that's in the room
and they're paying attention to it all
uh how can we become sort of more
resilient to that fear of social
rejection and maybe actual social
rejection yes this is I think the
mission of my life is helping people
feel braver because what's fascinating
is we tend to overate overestimate our
abilities in all areas when it's not
correct like we tend to think we're
smarter than we are we contribute more
than we contribute the only exception to
that is in conversational awkwardness we
tend to think that we're bad at
conversation which actually when
actually we're better than we think so
the first thing I would say is you might
be harder on yourself than you need to
be um and a lot of this can also come
from our past bad experiences like if
you struggle with social anxiety or if
you had a narcissistic parent you often
misinterpret neutral facial expressions
as
negative which means you have been in
interactions where you think people are
angry at you you think people are
disappoint or not happy but actually
because of your background you're
misinterpreting neutral as negative what
were the what what is some of the sort
of predictive uh factors for that that
we M we it's a cycle right so we if we
had a narcissistic parent that that
parent was overly critical of us and
often was negative towards us so we take
that imprinting we take it to social
interactions we see a neutral person
who's like oh that's interesting you do
marketing and we they hate me they think
I'm boring they hate me they hate me I'm
going to excuse myself bye we don't ask
for their number we don't think that
we're clicking we think that we're doing
a terrible job we go home
early right and like I know this so
intimately like if this is you oh we are
together like it took me years of coming
home from parties and me saying to my
husband well she hates me and my husband
would be like what are you talking about
I'm like yeah she was so mad at me he's
like no I don't I don't think so and it
took a lot of dissecting this is why I
learned micro Expressions is because I
was like I have to know what anger looks
like so I don't misinterpret neutral as
angry I have to know what contempt and
disgust I have to know what these look
like so I know exactly when I should be
seeing negativity when I'm when I'm not
misinterpreting it so one is getting
very clear on the cues that are being
sent to you I think that could be
extremely empowering learning what the
the negative Expressions look like so
you're not misinterpreting them second
is not everyone is going to like you
that's good it would be exhausting and
overwhelming if everyone liked you and
you had to be friends with everyone I
think the moment we're okay with some
people are not my people I actually
think we should be more forthright with
this I believe in
creating friendship
allergies there are certain people who I
get along with so well and there are
certain people who like I'm allergic to
like we just don't get along that well I
would rather know that sooner rather
than later because I have a social
battery that only is half full usually
so I now create allergies where I figure
out this out really quickly one of the
ones I ask is very early on in a
conversation if we're connecting is I'll
be like so like what's your big goal for
2025 this is because I am super goal
oriented like I love a goal I thrive off
of goals if you tell me oh you know I'm
not that into goals or I just never you
I have all these goals and I just never
achieve them or probably not going to
get along like I'm I'm with my friends
like I will bully you into achieving
your goals you know like that if you
have a goal it's my goal too like we're
gonna be in it together and so I think
like thinking about what are the
questions you could ask that are going
to very quickly help you find your
people actually makes you feel more
confident because trying to make it work
with someone who isn't your person is
exhausting it's like a conversational
[ __ ]
test yes exactly exactly we have to
think about these like what are things
that you just know are a deal breaker
like I'll give you um one of my
husband's he's going to be so mad at me
when I share this but it's true so he
really does not like horoscopes like he
is just like very much not into
horoscopes and so he will ask like early
on like so like what's your
sign and he sees how into it someone is
and if they're too into it he's
like peace peace thank you thank you for
sending up a warning flare nice and
early yes exactly and so whenever we're
with a new couple you know and we're
trying to be friends with this couple
and someone starts talking about
horoscopes I'm like
no like it's done you're not gonna be
friends oh no oh no uh okay what
about coming across as more attractive
when it comes to dating yes so this is
kind of a weird one I think that we put
a lot we put too much focus on looks for
attractiveness that sounds weird right
but actually being attractive is about
being physically attractive but it's
actually being physically available we
are very attracted to people who are not
going to reject us and so in dating
there's something called signal
amplification bias which means that we
think that we're being over-the-top
obvious with our attraction cues and who
we're into but actually we are biased to
this people miss most of our cues and
they tend to think that people are not
interested in them so you have to over
signal availability to others and that
makes you immediately more attractive I
think it was researcher Monica Moore she
looked at singles in a bar and she found
that the most attractive women were
often approached the least because they
were signaling less availability
non-verbal cues women who were signaling
the most non-verbal availability cues
which I'll talk about in a second were
approached the most and had the most
dates and had the most follow-ups so
we've learned a couple of these already
but we love especially in a courtship
setting um darting glances so I'm going
to try do these with the camera maybe
they'll translate or not Monica Moore
found this in her research study that
the women especially the women it works
for men to women too but for women to
men especially who do very quick
lingering glance so it's like a very
quick one two one two like 17 times like
that's how many times it took for a man
to approach this is in heterosexual
dating it took 17 times for for the guy
to get it so it takes way more than you
think so quick darting glances lingering
glances um I also think this was not the
research study but there's a very low
pressure way to be attractive verbally
and it's to be very clear if you see
someone who's attractive in the gym or a
hallway all you have to do to sus it out
if there's anything happening there is
like a
hey just that because if they're married
or not interested they'll be like hey
you're like cool like not my person got
it but if they're like hey you're in
girl like you're in this works for both
men or women just try like a little
subtle softe lowest voice tone little
lingering gaze it is the fastest way to
be like I'm available are you and we got
to do that more often like life is too
short I have so many amazing single
students who are
catches they are incredible and they are
single and they are lonely and I'm like
when's the last time you said hey
they're like
what I don't want to be rejected and I'm
like would you rather be lonely
like we got to get some social exposure
and this is my last tip for dealing with
anxiety which also answers your
attractiveness question is I would
rather you over a signal availability
which has no repercussions if you do
darting lingering glances and no one
approaches you okay there's no downside
to that if you approach someone or walk
by someone with the gym and you're like
hey and they ignore you no repercussions
like it is totally okay I think we have
to get out there and expose it because
they have found that the more that we
can do social exposure to things that
make us slightly anxious they stop
making us anxious so if I'm saying this
and this is making you nervous please go
do it 10
times we got we got to just rip off that
Band-Aid I Promise You by the 11th time
and if it's not true you can come find
me on Instagram and yell at me by the
11th time it will feel a little less
scary by the time you might have a date
so much of the stuff that you're talking
about sort of aligns with a lot of what
CBT teaches It's a combination of
exposure therapy CBT reframing look this
isn't as bad as you think it can be you
know it's it's not just rooted in sort
of non-verbal verbal communication it's
I'm going to guess the Neuroscience of
what's going on in your brain and how
that actually relates to your um habits
of communication and I think yes yes and
if you've tried CBT or any of these
techniques before and they haven't
worked they're going to work this time
and let me tell you why sometimes CBT
will give or social exposure therapy
will give you an assignment without
enough tools and if you've struggled
with social anxiety like I have or if
you're recovering awkward person like I
have you'll do these over and over again
and they still feel bad if you have an
intention like you know what to do with
your hands you know what question you're
going to ask you know exactly how you're
going to say Hey you know you're going
to do flirting darting lingering glances
that takes on the anxiety because it
gives you something to do with it so if
if it hasn't worked in the past it will
work now because now you're going to
have very specific tools you're going to
use that are going to get you out of
that overthinking what about on online
dating profiles cues important
attractive cues there so again I'm going
to say you don't want to appeal to
everyone so many of my friends who do
online dating that by the way I've been
married for 15 years together with my
husband for 18 years so it's been a
minute so just caveat all my dating
advice where with it's been a minute but
I do think that I know what a successful
relationship looks like and I'm working
backwards from that working backwards
from that is you don't want to marry
just anyone you want to find your person
which means you want to find them
quicker the fastest way to deplete your
social energy on dates is to go on dates
with the wrong people so I want you to
create allergies on your dating profile
like I have a friend who um loves dogs
and she didn't have any pictures of dogs
on her profile and I was like no you
want to attract a dog guy like you want
to attract a guy who loves dog have a
dog in every one of your profile
pictures like you need to be featuring
your dog because you don't want to have
someone who's like I'm allergic to dogs
I don't really like dogs I don't like
when they sleep in our bed like that's a
very a very specific and small one but
if you have values you want to State
them as clearly as possible upfront so
you're getting better dates from the
very start the second thing is try to
ask level two questions on your dates
the other thing that could happen on
these dates is you're talking but you're
not really connecting so you're on a
date and you're like checking things off
I know i' I've had a couple amazing
experiences where I've got to observe
some speed dates and everyone nowadays
has like checklists you know like people
have like things in their mind that they
want and so basically I can hear them
doing their checklists in their heads
they're like do you travel much oh yeah
I love travel check so like what do you
do for fun on the weekends oh yeah also
does yoga also does running also goes to
the gym also great check so like what
shows are you watching these days oh
great we have the same humor what kind
of music do you listen to like I can
literally hear them doing those and
those things are okay but
it's going to limit you in terms of
depth those are not very deep questions
and so then you'll end up being on seven
dates and feel like you don't really
know that person I would much rather you
go to level two so level one when we
talk about connection is General traits
basic interests job where you're from
like your general facts level two is
goals motivations worries fears
personality traits these are the
questions that I want you asking even on
date number one I want you going there
not in the the first few minutes you got
to hit some of those level one questions
but like as quickly as possible so this
is what are you learning right now what
is your biggest goal right
now what keeps you up at night what
excites you where do you see yourself in
five years those kinds of questions are
getting to values they getting to
motivations and that's where we actually
begin to find alignment especially with
personality like is this person as
extroverted as you like I would
literally ask them or have them listen
to this podcast to be like where's your
social battery like are you an introvert
or extrovert like how much socializing
do you like to do in a week that is so
important for your relationship much
more than music taste yeah it's uh it's
strange the stuff that we think that
we're going to resonate with other
people on compared with what it's
actually going to be uh is there are
there sex differences between men and
women the the way that we sort of come
across in terms of Charisma how we get
adjudicated How uh
how gender neutral are these bits of
advice or are there certain things that
only work for men and women there are
some there are some differences and
actually not as many as you would think
like even the Big Five personality
traits which is a really robust science
um has very little gender differences
but there are some and they're typically
how we communicate so for example women
love what are called
vocalizations on a date a woman thinks
that a date is going well and also is
more attracted to the person she's with
I believe this is both in heterosexual
heterosexual and homosexual
relationships the more they are saying
oh uhuh wow oh that's called a
vocalization and they love doing them as
well as hearing them so men if you would
like to be more appealing the more
vocalization you can give the other the
the woman that you're with the more
she's going to feel like wow like we're
resonating we got this we're literally
in the same wavelength I'll even hear
like really good relationships like old
marriages they like on the same
wavelength so like the woman will be
like don't you
think like they're like literally
syncing up their vocalization so try to
give more vocalizations that's for women
men are okay with not having any
vocalizations at all they don't they
don't need that at all um that's like
the the biggest one the other ones have
to do with warmth and competence that
women tend to come across and feel they
should be warmer so they tend to laugh
more more giggle more self-touch more
right like they'll self touch their hair
their earrings they also use different
cues to be attractive so women to be
attractive will touch their lips they'll
touch um their superal Notch like the
notch in between their two collar bones
they will stroke their hair to show the
health of their hair which shows that
they can bear children um men will
typically um uh try to showcase the
squareness of their jaw so like they
might do one of these things like or
like they'll rub their face to like sh
that um they also want their pheromones
out there so they might like even like
rub this or try to get like their armpit
pheromones out um because they know that
could that signaling high testosterone
um that's a little bit different between
homosexual and heterosexual but the way
that we are attractive is is a little
bit different availability is good for
everyone but some of those smaller cues
are a little bit different yeah I think
especially in this new world of guys
being very concerned about not wanting
to make women feel uncomfortable or be
part of some awful news headline or a
Tik Tok or in the back of background of
a gym but a lot of women still getting
sort of living in this blast radius of
um why men love [ __ ] treat him like
you treat him mean keep him Keen I
think we need a an iOS update for what
it is that women understand about sort
of how men are interpreting if it's
anything other than an absolute hell
yeah with a big sign above your head
it's a oh my God I don't want to get
into trouble right right and I think
like um asking like all the kinds of
non-verbal permission are also great as
well like for example in this culture
that we're in right now it's like a very
odd place to be um touching used to be a
thing that people did when they were
flirting this used to be a thing that we
did where like a man and woman was
attracted and so you would sort of lean
out and touch their arm you touch their
lower back well now it's like you know I
don't want to touch too quickly so what
you can do instead is you can reach out
as if you're about to touch and then let
the woman go the other way so like you
can like I call it a hover touch like
right so you can like it's hard to do it
on myself but like if you were if you
would normally to flirt with a woman
like reach out and and and touch her
hand or touch her back you could reach
out and not actually touch her and see
if she leans into the touch or is
receptive to the touch so there's also
things that we can do to have like that
slow house what about um have you looked
at paying and receiving compliments how
to get better doing
not well I'm probably not the person to
ask on compliment economics because
while I know I shouldn't need
compliments compliments make me feel
good and therefore I really want
compliments so I think that we should
actually compliment like a skill and
take a compliment like a skill what I
mean by this is don't compliment
compliment the tall guy on being tall
right like do not compliment some
someone on something that they already
know is a thing for them like I often
hear um like I'm with VIP p s right and
someone will complement the VIP on the
the thing that they work really hard on
they're like yeah yeah I know you're
better off complimenting someone on
something that they're working really
hard up but they haven't quite P
perfected right so if there's something
that they're working on they haven't
quite perfected and you're like seeing
the progress complimenting on progress
is one of the best things you can do we
love progress as human beings so
complimenting more specific things you
that they're working on and the second
thing is we should be good at receiving
compliments and I've had to work on this
or like if someone compliments you like
oh my gosh that is so kind and then
don't say it
back this is like the worst when
someone's like oh my gosh you look so
pretty and then someone's like oh you
look pretty too really like the best
that you could come up with yeah No One
Believes that so if you get a compliment
just say thank you so much that's so
kind just that don't apologize for it
don't say that they're wrong and for
heaven's sakes don't fake compliment
them back just take
it yeah it's um
being able to take compliments well I
remember sort of I don't know whether
it's the Brit in me or I do think that a
lot of Brits do this they sort of
disparaging oh God you know I mean like
someone would say
um I I really love how much attention
you PID dude well you know I've got
nothing else going on in my life so it's
like you manag this person said
something really nice to you you've
managed to make it even more about you
somehow but in the saddest way possible
and also like we hate feeling wrong so
if someone compliments you and you argue
with them you're no I'm not no don't be
silly it's like hey this person just
said something nice to you and you've
denied the the accuracy of the world yes
and here's how I want you to think about
it we love a lot of things as humans but
two things we really love one feeling
really
smart second giving advice so if you say
to someone my gosh I have been loving
how much you're doing on YouTube it's
incredible your videos and I say oh no
no I didn't do any of it my team did all
of it they're like H I feel stupid that
is the worst thing for someone to feel
the second thing is can you double down
and be like oh my gosh what did you like
about it tell me everything oh you've
just doubled up on the compliment not
only have you accepted what they've
given and made them feel smart now
you're actually going to ask them for
advice which really puts them in the
position of expert so when someone
compliments me on something like that
especially like if someone compliments
me on my book I'll be like oh gosh what
was like the biggest takeaway like what
did you love the most I'm trying I'm
writing my next book on I'm trying to
figure out the Nuggets that stuck with
people and they're like well let me tell
you right like it's it's also a little
bit of a [ __ ] test to make sure that
they're actually it's like
um the thing about the lying I really
like the thing about the lying I mean
like I'd rather know like are you going
to fake compliment me or real compliment
me so yes the other the hidden objective
of that is also is this real sniff test
you bullshitting me Vanessa you're
awesome uh Chase Mutual mutual friend of
ours has been Haring on about you for
forever and uh you it's it's awesome I
as a um recovering socially awkward only
child person who's also British as well
I uh you're doing you're doing the God's
work where should people go they want to
keep up to date with all the stuff that
you've got going on oh my goodness well
I read my audio books so if you like
audio um I do cues and Captivate they're
both on Audible and then I'm at science
of.com if you want tips every Monday
heck yeah Vanessa until next time I
appreciate you thank you bye do you
think that your algorithm on YouTube is
a bit of a God is it able to know things
about you that you don't know about
yourself well the YouTube gods have
selected this episode specifically for
you bespoke so go and go and check it
out