How to Cultivate a Positive, Growth-Oriented Mindset | Dr. Jamil Zaki
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In this episode of the Huberman Lab podcast, Dr. Andrew Huberman interviews Stanford psychology professor and social neuroscience lab director Dr. Jamil Zaki to explore the science behind cynicism, trust, and empathy. The central argument presented is that while cynicism—the belief that people are inherently selfish, greedy, or dishonest—is a common heuristic used to simplify the world, it functions as a self-fulfilling prophecy that isolates individuals socially. Dr. Zaki explains that cynical thinking acts like a "credulous mistrust," where one rigidly expects betrayal and consequently treats others with suspicion, which in turn provokes defensive or hostile behavior from those around them. This dynamic prevents people from receiving the psychological nourishment of social connection and buffers against stress; for instance, research shows that cynics do not benefit physiologically from having a supportive friend during stressful tasks because their internal expectation of betrayal overrides external support. The discussion distinguishes sharply between cynicism and skepticism, framing the latter as a more constructive scientific mindset essential for learning and creativity. While cynicism is described as a "hyper-Darwinian" view that locks people into seeing others as competitors in a zero-sum game, skepticism involves an openness to new evidence and complexity. Dr. Zaki illustrates how environments fostering trust—such as those avoiding the destructive practice of stack ranking—are vital for group creativity and collective intelligence. In these safe spaces, individuals feel free to take risks and share ideas because they understand that contributing to others' success also benefits themselves. Conversely, cynical or competitive structures suppress innovation by making people afraid to fail or help colleagues who might be perceived as rivals. A significant portion of the conversation addresses how social media exacerbates cynicism through algorithmic reinforcement of outrage. Dr. Zaki notes that platforms often amplify extreme voices and moral indignation because such content generates engagement, leading users to believe the world is far more dangerous and divided than it actually is—a phenomenon known as "mean world syndrome." This distorted perception creates a sense of isolation among those who feel exhausted by constant conflict but do not share in the vitriol. To counteract this, Dr. Zaki suggests that leaders can use anonymous surveys to reveal data showing that most people within an organization or community actually value cooperation over competition more than they realize. By presenting these facts, leaders can give individuals "permission" to act on their true desires for collaboration rather than adhering to the false stereotypes of a hostile environment. Finally, the podcast tackles political polarization and offers practical tools for bridging divides through reality testing. Dr. Zaki cites research indicating that people vastly overestimate how extreme or violent members of opposing parties are; for example, Democrats often believe Republicans want totally open borders while actually preferring moderate restrictions, and vice versa regarding wealth distribution. A study conducted during the 2016 election found that Americans avoided dining with political opponents to prevent conflict, yet when forced into dialogue under safe conditions, participants reported high satisfaction and reduced negative emotions toward the other side. The conclusion is that perceived polarization is often a result of incorrect priors rather than actual division; by actively engaging in conversations despite fears fueled by media narratives, individuals can update their beliefs, reduce threat responses, and foster hope for compromise.
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welcome to the huberman Lab podcast
where we discuss science and
science-based tools for everyday
[Music]
life I'm Andrew huberman and I'm a
professor of neurobiology and
Opthalmology at Stanford School of
Medicine my guest today is Dr Jamil Zaki
Dr Jamal Zaki is a professor of
psychology at Stanford University he is
also the director of the social
Neuroscience laboratory at Stanford his
laboratory focuses on key aspects of The
Human Experience such as empathy and
cynicism which lie at the heart of our
ability to learn and can be barriers to
learning such as the case with cynicism
today you'll learn the optimal mindsets
to adopt when trying to understand how
to learn conflict resolution and how to
navigate relationships of all kinds and
in all context including personal
relationships and in the workplace what
sets Dr zaki's work apart from others is
that he's able to take laboratory
research and apply that to real world
scenarios to direct optimal strategies
for things like how to set personal
boundaries how to learn information in
uncertain and sometimes even
uncomfortable environments and then how
to bring that to bear in terms of your
relationship to yourself your
relationship to others and how to
collaborate with others in more
effective ways I want to be very clear
that today's discussion while focused on
cynicism trust and empathy is anything
but Squishy in fact it focuses on
experimental data derived from Real
World contexts so it is both grounded in
solid resp search and it is very
practical such that by the end of
today's episode you'll be armed with new
knowledge about what cynicism is and is
not what empathy is and is not this is
very important because there's a lot of
confusion about these words and what
they mean but I can assure you that by
the end of today's discussion you will
have new Frameworks and indeed new tools
protocols that you can use as strategies
to better navigate situations and
relationships of all kinds and indeed to
learn better I'd also like to mention
that Dr Zaki has authored a terrific new
book entitled hope for cynic the
surprising science of human goodness and
I've read this book and it is
spectacular there is a link to the book
in the show note captions before we
begin I'd like to emphasize that this
podcast is separate from my teaching and
research roles at Stanford it is however
part of my desire and effort to bring
zero cost to Consumer information about
science and science related tools to the
general public in keeping with that
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trial and now for my discussion with Dr
Jam Zaki Dr Jam Zaki welcome thanks so
much for having me delighted to have you
here and to learn from you uh you have
decided to tackle an enormous number of
very interesting and challenging topics
challenging
because my read of it not just your book
but of these fields and the science that
you've done is that people default to
some complicated States and emotions
sometimes that in some way serve them
well in some ways serve them less well
so I'd like to talk about this at the
level of the individual
and interactions between Pairs and
larger groups and and so on but just to
kick things off what is cynicism you
know I I have my own ideas but what is
cynicism what does it serve in terms of
its role in the human mind the way that
psychologists think of cynicism these
days is as a theory a theory about human
beings it's the idea that generally
people at their core are selfish greedy
and dishonest now that's not to say that
a cynical person will deny that somebody
could act kindly for instance could
donate to charity could help a stranger
but they would say all of that all of
that kind and friendly behavior is a
thin veneer covering up who we really
are which is
self-interested another way of putting
this is you know there are these ancient
philosophical questions about people are
we good or bad kind or cruel caring or
callous and cynicism is answering all of
those in the relatively Bleak way that
you
might I believe in your book you quote
Kurt vaget who says we are who we
pretend to be so we need to be careful
who we pretend to be what do you think
that quote means how do you interpret
that quote
uh thanks for bringing that up Kurt vut
one of my favorite uh authors and to me
that quote is enormously powerful
because it
expresses the idea of self-fulfilling
prophecies you know there's this
subjective sense that people have that
our version of the world is the world
that we are passively taking in
information
veridically uh
dispassionately and in fact that's not
the case we each construct
our own version of the world and so for
instance if you think about cynicism
right are people kind or cruel that's
pretty much an unanswerable question at
the level of science it's a
philosophical some could argue even a
theological question but it turns out
that the way you answer that goes a long
way in constructing and shaping the life
that you live the decisions that you
make so cynics maybe it's not so much
about who they pretend to be but it's
about who they pretend everybody else is
right if you decide that other people
are selfish for instance you'll be far
less likely to trust them and there's a
lot of evidence that cynics when they're
put in situations with new people even
when they interact with their friends
romantic partners and families that they
still have their guard up that they're
not able to make trusting and deep
connections with other people but guess
what when you treat other people in that
way a couple of things happen one you're
not able to receive what most of us need
from social connections there's one
really classic and very sad study where
people uh were forced to give an
extemporaneous speech about a subject
they don't know much about a very
stressful experience that raised
people's blood pressure uh some of these
folks had a cheerleader not not an
actual cheerleader but a a a Friendly
Stranger who was with them while they
prepared saying you've got this I know
you can do it I'm in your corner other
people had no support as you know one of
the great things about social support is
that it buffers us from stress so uh
most people when they had this friendly
person by their side their blood
pressure as they prepared for the speech
went up only half as much as when they
were alone but cynical people had a
spike in their blood pressure that was
indistinguishable uh in in magn itude
whether or not a person was by their
side or not one way that I think about
this is social connection is a deep and
necessary form of psychological
nourishment and living a cynical life
making the decision that most people
can't be trusted stops you from being
able to metabolize those calories leaves
you malnourished in a social uh in a
social way a second thing that happens
when you choose to to pretend that
others are selfish greedy and dishonest
is that you bring out the worst in them
there's a lot of research that finds
that cynical people tend to do things
like monitoring others spying on them or
threatening them to make sure that that
other person doesn't betray them but of
course other people can tell how we're
treating them and they reciprocate our
kindness and retaliate against our
unkindness so cynical people end up
bringing out the most selfish qualities
of others telling a story full of
villains and then ending up stuck living
in that story how early in life does
cynicism show up I'm thinking about
Sesame Street characters which to me
embody different neural circuits um you
know you've got Cookie Monster some
strong dopaminergic drive there knows
what he wants knows what he likes and
he's going to get it that great
prefrontal system maybe right even if he
has to eat the Box uh in order to uh get
to the cookie quicker um you have Elmo
who's all loving and you have Oscar the
Grouch somewhat cynical but certainly
grouchy and then in you know essentially
every fairy tale or every Christmas
story or uh you know there seems to be
sort of a skeptic or somebody that can't
be brought on board the celebration yeah
one would otherwise have
but even though kids are learning about
cynicism and grouchiness and um
krogans I often think about those
phenotypes in older folks because that's
how they've been written into most of
those stories I guess Oscar the Grouch
is we don't know how old Oscar
is if one observes children how early
can you
observe classically defined cynicism
that's a great question classically
defined cynicism would be hard to
measure very early in life because you
typically measure it through self-report
so people have to have relatively
well-developed elaborated stories that
they can tell you about the ver their
version of the world that said one early
experience and one early phenotype
that's very strongly correlated with
generalized mistrust and unwillingness
to count on other people would be
insecure attachment early in life so for
instance you might know but just for
listeners um insecure attachment is uh a
way of describing how kids experience
the social world it's often tested using
something known as the strange situation
where a one-year-old is brought to a lab
with their caregiver mother father
whoever is caring for them uh they're in
a novel environment and researchers are
observing how much do they explore the
space how comfortable do they seem
then after that uh a stranger enters the
room a couple minutes after that their
mother leaves the room or their
caregiver leaves the room which is of
course incredibly strange and stressful
for most
one-year-olds uh the caregiver then
returns after a minute and what
researchers look at is a few things one
how comfortable is the child exploring a
space with their caregiver present two
how comfortable are they when other
people are around three How do they
react when their caregiver leaves and
four how do they react at the reunion
with their caregiver and the majority of
kids approximately two-thirds of them
are securely attached meaning that they
are comfortable exploring a new space
they get really freaked out of course as
you might when their caregiver leaves
but then they soothe quickly when their
caregiver
Returns the remaining third or so of
kids are insecurely attached meaning
that they're skiddish in new
environments even when their parent or
caregiver is there they really freak out
when their caregiver leaves and they're
not very soothed upon their return now
for a long time attachment style was
viewed in very emotional terms and it it
is it is an emotional reaction first and
foremost but researchers more recently
have started to think about well what
are the cognitive schemas what are the
underpinnings the ways that children
think when they are securely or
insecurely attached and one brilliant
study used looking
time looking time in kids is a metric of
what surprises them if something really
surprising happens they look for a very
long time and researchers found that
insecurely attached kids when they saw a
video of uh of a reunion of a of a
caregiver and and and infant acting in a
way that felt loving and stable they
looked longer as though that was
surprising kids who were cely attached
didn't look very long at those stable
interactions but looked longer at
interactions that were unstable
interesting it's almost as though
there's a setup that kids develop very
early can I count on
people am I safe with people and
insecure attachment is a signal coming
early in life no you're not safe with
people that I think well and the data
show elaborates later in life into
mistrust in other relationships
how different is cynicism from
skepticism you know I can think of some
places where they might overlap um but
cynicism seems to carry um something of
a lack of anticipation about any
possibility of a positive future is that
one way to think about it that's a very
sharp way of thinking about it actually
and I wish that people knew more about
the the discrepancy between these two
ways of viewing the the world cynicism
and skepticism people often use them
interchangeably in fact they're quite
different and I would argue that one is
much more useful for learning about the
world and building relationships than
the other again cynicism is a theory
that's kind of locked in that no matter
what people show you their true colors
are uh again untrustworthy and
self-oriented it's a hyper darwinian
view right that that ultimately people
red and tooth and Claw um skepticism is
instead uh
the I guess restlessness uh with our
assumptions a desire for new
information one way I often think about
it is that cynics think a little bit
like lawyers right they have a decision
that they've already made about you and
about everybody and they're just waiting
for evidence that supports their point
and when evidence comes in that doesn't
support their point they explain it away
right and you see this actually that
cynical people will offer more ulterior
motives when uh they see an act of
kindness for instance they'll explain it
away in that way I think cynics actually
are quite similar to the naive trusting
gullible folks that they love to make
fun of right naive gullibility is
trusting people in a credulous
unthinking way I would say cynicism is
mistrusting people in a credulous and
unthinking way
so if if cynics then think like lawyers
sort of in the prosecution Against
Humanity Skeptics think more like
scientists uh skepticism you know
classically in philosophy is the belief
that you can never truly know anything
but as we think about it now it's more
uh the desire for evidence to underly
any claim that you believe uh and the
great thing about skepticism is it
doesn't require an ounce of naive you
can be absolutely sharp in deciding I
don't want to trust this person or I do
want to trust this person but it allows
you to update and learn from specific
acts specific instances and specific
people when I think about scientists one
of the first things I think about is not
just their willingness but their
excitement to embrace complexity yes
like okay these two groups disagree or
um these two sets of data disagree and
it's the complexity of that interaction
that excites them whereas when I think
of cynics in the way that it's framed up
in my mind which I'm getting more
educated now but I I admittedly my my
understanding of cynicism um is still
rather uh superficial um you'll change
that in the course of the uh our
discussion uh but that cynics um are not
embracing the complexity of disagreement
they are moving away from the um
certainly any notion of excitement by
complexity it seems like it's a a
heuristic it's a way to simplify the
world around you that's exactly right uh
Phil tetlock has a great uh term for
this called integrative complexity to
what extent can you hold different
versions of the world different
arguments in mind to what extent can you
pick from each one what you believe
based on the best evidence available
right and integrative complexity is a
great way to learn about the world and
about the social World whereas cynicism
as you rightly point out is much more of
a heuristic it's a black and white form
of thinking and the really sad thing is
that cynicism then puts us in a position
where we can't learn very much this is
what in learning theory is called a
wicked learning environment where and I
don't want to get too nerdy well I guess
I can get nerdy here get as nerdy as you
want this audience likes nerdy so let's
think in beian terms right so beian
statistics is where you have a set of
beliefs about the world you take new
information in and that new information
allows you to update your priors right
into a posterior distribution into a new
set of beliefs um and that's great
that's a great way to learn about the
world to adapt to new information and
new circumstances a wicked learning
environment is where your priors prevent
you from Gathering the information that
you would need to confirm or disconfirm
them so think about mistrust for
instance right it's easy to understand
why people mistrust you know some of us
are insecurely attached and we've been
heard in the past we're trying to stay
safe we don't want to be betrayed this
is a completely natural response it's a
totally understandable response but when
we decide to mistrust we never are able
to learn whether the people who we are
mistrusting uh would have been
trustworthy or not when we trust we can
learn whether we've been right or not
right somebody can betray us and that
hurts and we remember it for years or
more often than not the data turn out to
show us they can honor that trust we can
build a relationship we can uh we can
start a collaboration we can live a full
social life and it turns out that the
problem is that trusting people
incorrectly you do learn from but
mistrusting people incorrectly you don't
learn from because the missed
opportunities are are invisible to us
wow there's certainly a lot there that
maps to many people's experience so you
pointed out that some degree of cynicism
likely has roots in insecure
attachment that said if one looks
internationally do we find cultures
where it's very hard to find
cynics um and there could be any number
of reasons for this or perhaps even more
interestingly uh do we find cultures
where there really is isn't even a word
for cynicism wow uh I I love that
question there is a lot of variance in
and the the data on cynicism are much
more local to the US typically I mean
for for uh for better and For Worse a
lot of research on this is done in an
American context but that said uh
there's a lot of data on generalized
trust which you could say as an inverse
of cynicism right so for instance there
are National and international uh
samples of major surveys which ask
people whether they agree or disagree
that most people can be trusted and
there's a lot of variant around the
world in general the cultures that are
most trusting have a couple of things in
common one they are more economically
equal than untrusting cultures so
there's a lot of great work um from uh
Kate Willet and uh Richard Wilkinson um
that uh they they have a book called the
spirit level where they look at
inequality across the world and related
to Public Health outcomes and one of
them is trust um there's also variance
in trust over time you know so you can
look at not just are there places or
cultures that trust more than others but
when does a culture trust more or less
and in the US that's sadly a story of
decline in
1972 about half of Americans believed
that most people can be trusted and by
2018 that had fallen to about a third of
americ am an and that's a drop as big
just to put it in perspective as the
stock market took in the financial
collapse of 2008 so so there's a lot of
variance here um both across space and
time and one of the not the only but one
of the uh seeming characteristics of
cultures that tracks that is how unequal
they are in part because research
suggests that when you are in a highly
unequal Society economically there's a
sense of zero suome competition that
develops there's a sense that wait a
minute anything that another person gets
I lose and if you have that inherent
sense of Zero Sum uh competition then
it's very difficult to form bonds it's
very difficult to trust other people
because you might think well in order to
survive this person has to try to outrun
me they have to try to trip me they have
to try to make me fail uh for themselves
to succeed i' like to take a quick break
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that special offer what is the
relationship if any between cynicism and
happiness or lack of Happiness when I
think of somebody who's really cynical I
think of a Oscar the Grouch or a kudin
like uh character and as I asked this
question I'm thinking specifically about
what you said earlier about uh how
cynicism prevents us from certain forms
of learning that are important and very
valuable to us here's the reason why
I'll give just a little bit of context I
remember when I was a kid my dad who
went to um classic boarding schools he
grew up in South America but he went to
these um boarding schools that were very
strict yeah and he was taught he told me
that um to be cheerful and happy people
would accuse you of being kind of dumb
whereas if you were cynical and you
acted a little bored with everything
yeah people thought that you were more
Discerning yeah but that he felt it was
a terrible model for going through life
because it it veered into cynicism my
dad happens to be a scientist yeah he's
a I think a relatively happy person um
sorry Dad a happy person seems happy but
meaning um he's a person who has
happiness and he has other emotions too
I wouldn't say he's happy all the time
but he experiences joy and pleasure in
Daily AC small things and big things in
life so clearly he resued himself from
that um the forces that were kind of
pushing him down that path but um that's
the anecdote but I use that question
more as a as a way to frame up the
possible collaboration between cynicism
and and and you know exuding boredom or
or a challenge in shifting somebody
towards a like happier affect yeah um
because when I think about cynic I think
that they're like kind of unhappy people
um and when I think about people who are
not very cynical I think of them as kind
of kind of cheerful and curious and um
there's some aboian there they might not
be tiger-like in their um in their
affect but you know they kind of Veer
that direction Andrew I love this trip
down memory lane I'm having all these
childhood memories of uh of of Tigger
and Sesame Street there's so much in
what you're saying I want to try to pull
on a couple of threads here if that's
okay first and this one is is pretty
straightforward the eff of cynicism on
well-being is just really documented and
and quite negative so there are large
prospective studies um with tens of
thousands of people several of these
studies that measure cynicism and then
measure life outcomes uh in the years
and decades afterwards and the news is
is is pretty bleak for cynics right so
uh absolutely lower levels of happiness
flourishing satisfaction with life uh
greater incidence of depression uh
greater loneliness but you know it's not
just the neck up that cynicism effects
cynics over the course of their lives
also tend to have greater degrees of
cellular inflammation uh more incidence
of heart disease and uh they even uh
have higher rates of all cause mortality
so shorter lives than non cynics and
again this might sound like wait a
minute you go from a philosophical
Theory to a shorter life uh the answer
is yeah you do because and again these
are correlational studies so I don't
want to draw too many causal claims but
they're quite rigorous and controll for
a lot of other factors but I would say
that this is consistent with the idea
that really one of the great Protectors
of our health is our sense of connection
to other people and if you are unable or
unwilling to be vulnerable around others
to really touch in to that type of
connection it stands to reason that
things like chronic stress and isolation
would impact not just your mind but you
know all through your your body and your
organ system
so again the news here is not great and
I often think about you know one of the
best encapsulations of a cynical view of
Life comes from Thomas Hobbs the
philosopher who in his book Leviathan
said we need a restrictive government
because left to our own devices human
life is nasty brutish and short and
ironically I think that might describe
the lives lives of cynics themselves
more than most people so that's point
one right is that there is this pretty
Stark negative correlation between
cynicism and a lot of Life outcomes that
we might want for ourselves but point
two I think is related to what your dad
also noticed which is that right if
cynicism hurts us so much why would we
adopt it right if it was a pill if there
was a pill that as its side effects
listed depression loneliness heart
disease and early death it would be a
poison right would have a skull and
crossbones on the bottle but yet we're
swallowing it more of us are swallowing
it than we did in years and decades past
why well one of the answers I think is
because our culture glamorizes cynicism
it's because of the very stereotype that
your father pointed out which is that if
you're happy gol lucky if you trust
people that kind of seems dull it seems
like maybe you're not that sharp maybe
you don't understand the world and there
is that strong uh relationship in in our
stereotypes in our models of the world
Susan Fisk and many other psychologists
have studied warmth and competence right
how friendly and uh caring does somebody
seem and how able do they seem to
accomplish hard things and it turns out
that in many studies people's perception
is that these are inversely correlated
that if you're warm maybe you're not
that competent and if you're competent
maybe you shouldn't be that warm and in
fact if you tell people to act as compet
ently as they can they'll often respond
by being a little bit less nice a little
bit less warm than they would be
otherwise there's also data that find
that you know where people are presented
in surveys with a cynic and a non cynic
they're told about here's one person
they really think that people are great
overall and they tend to be trusting
here's another person who thinks that
people are kind of out for themselves
and really doesn't trust most folks and
then they'll ask those people who should
we pick for this difficult intellectual
task uh and 70% of
respondents pick a cynical person over a
non- cynic for difficult intellectual
tasks 85% of people think that cynics
are socially wiser that they'd be able
for instance to detect who's lying and
who's telling the truth so most of us
put a lot of faith in people who don't
have a lot of faith in people ironically
and even more ironically we're wrong to
do so Olga Stova this great psychologist
who studies cynicism has this paper
called the cynical genius illusion where
she uh documents all these biases the
way that we think cynics are bright and
wise and then uses National Data tens of
thousands of people to show that
actually cynics do less well on
cognitive tests on mathematical tests
that trust is related with things like
intelligence and education and
um that in in other work uh this is not
from Olga Stova but from others that
actually cynics do less well than non
cynics in detecting
Liars because if you have a blanket
assumption about people you're not
actually attending to evidence in a
sharp way you're not actually taking in
new information and making wise
decisions in other words cynics are not
being
scientific their hypothesis is cast but
they're not looking at the data equally
right and we should remind people that a
hypothesis is not a question uh every gr
experiment starts with a question and
then you generate a hypothesis which is
a uh a theory or conclusion essentially
uh made upfront and then you go collect
data and you see if you prove or
disprove the hypothesis yeah and you can
never really prove a hypothesis you can
only uh support it or not support it
with the data that you collect depending
on the Precision of your tools but uh
um that's very interesting because I
would think
that if we view cynic as smarter which
clearly they're not as a group right
you're saying cynics are not more
intelligent right you I believe that's
covered in in your book and um and if
one knows that then you know why do we
send cynic in uh kind of like razors to
uh you know to assess what um what the
environment is like is that because um
we'd rather have others um deployed for
us to to kind of like weed people out is
it that we're willing to um accept some
false negatives meaning um for those
that I guess we're using a little bit of
semi- technical language here false
negatives who would be you know you're
trying to assess a group of people that
would be uh terrific employees yeah and
you send in somebody to interview them
that's uh very cynical so presumably in
one's mind that filter of cynicism is
only going to allow in people that are
really really right for the job yeah and
we're willing to accept that you know
there probably two or three uh
candidates that would also be right for
the job but we're willing to let them go
some false some false negatives um as
opposed to having someone get through
the filter who really can't do the job
like we're willing to let certain
opportunities go by being cynical or by
deploying a cynic as the you know I'm
imagining the person with the clipboard
you know um very rigid like cynicism and
rigidity seem to go together so that's
why I'm lumping these kind of uh
psychological phenotypes no I I think
that's absolutely right and so a couple
of things one you know you said that if
we know that cynics aren't smarter than
non- cynics why are we deploying them
well let's be clear we know this meaning
you you and I know this and scientists
know this but the data show that most
people don't know this that we maintain
The Stereotype in our culture that being
negative about people means that you've
been around the block enough times that
it is a form of wisdom so that's a
stereotype that I think we need to
dispel first of all
but I do think that to your point when
we deploy cynics out in the field you
know when we say I'm going to be nice
but I want somebody who's really pretty
negative who's really pretty suspicious
to protect me or to protect my community
I think that's a really again
understandable Instinct almost from an
evolutionary perspective you know we are
built to pay lots of attention to
threats in our environment and threats
to our community and in the early social
world you know if you wind I mean just
to do some back of the envelope
evolutionary psychology if you wind the
clock back 100 150,000 years what's you
know what is the greatest threat to
early communities it's it's people right
it's people who would take advantage of
our communal nature right the thing that
allows human beings to thrive is that we
collaborate um but that collaboration
means that a free rider somebody who
chooses to not pitch in but still take
take out from the common pool anything
that they want can do exceptionally well
they can live a life of leisure on the
backs of a community that's working hard
and if if you select then for that type
of person if that type of person
proliferates then the community
collapses so it makes sense that we uh
depend on cynics from that perspective
from a threat mitigation perspective
from a risk aversion
perspective but it doesn't make sense
from the perspective of trying to
optimize our actual social lives right
and I think that often times you know we
are risk averse in general meaning that
we're more scared of negative outcomes
than we are uh enticed by positive
outcomes but in the social world that
risk aversion is I I I think quite
harmful in a lot of demonstrable
ways is cynicism domain specific and
there again I'm using jargon
meaning if somebody is cynical in one
environment like cynical about the
markets like well things are up now but
you
know have an election come so things
could go this way or that way depending
you know um do they tend to be cynical
about other aspects of Life other
domains so there's a little bit of data
on this um and it suggests a couple of
things one left to our own devices our
levels of cynicism tend to be pretty
stable over time uh and also decline in
older adulthood Contra The Stereotype of
the kinly older person but another is
that cynicism does tend to be pretty
domain General so for instance cynics uh
you know people and and this makes sense
if you look at questionnaires that
assess cynicism which are things like
people are honest chiefly through fear
of getting caught or most people really
don't like helping each other I mean if
you're answering those questions
positively you're just not a fan of
you're probably not great at parties
you're you're not a fan of people and it
turns out that people answer the this is
an old scale developed by a couple of
psychologists named Walter cook and
Donald medley in the 1950s if you answer
the cook medley hostility scale if you
answer these questions positively you
tend to be less trusting of strangers
but you also tend to for instance have
less trust in your romantic Partnerships
you have less trust in your friends and
you have less trust in your colleagues
so this is sort of an allpurpose view of
the world at least as cook and medleaf
first uh first thought about it but I do
want to build on a great intuition you
have which is that different
environments might bring out cynicism or
Tamp it down and it turns out that
that's also very true as trait-like as
cynicism can be there's lots of evidence
that the type of social environment
we're in matters a lot one of my
favorite studies in this domain um came
from uh Southeastern Brazil there are
two fishing villages in in Southeastern
Brazil they're separated by about 30 40
miles they're similar in socioeconomic
status religion culture but there's one
big difference between them one of the
villages sits on the ocean and in order
to fish on the ocean you need big boats
heavy equipment you can't do it alone
you must work together the other Village
is on a lake where fishermen strike out
on small boats alone and they compete
with one another about 10 years ago
economy this was a study led by Andreas
LeBron a really great Economist they
went to these Villages and they gave the
the folks who work there a bunch of
social games to play these were not with
fellow fishermen but with strangers
games like would you trust somebody with
some money and see if they then want to
share dividends with you or given some
money yourself would you like to share
some of it with another person and they
found that when they start in their
careers Lake fisherman and ocean
fishermen were equally trusting and
equally trustworthy as well but over the
course of their careers they diverged
being in a collaborative environment
where people must count on one another
to survive made people over time more
trusting and more trustworthy being in a
competitive Zero Sum environment over
time made people less trusting and less
trustworthy now one thing that always
amazes me about this work is that people
people in both of these environments are
right if you're in a competitive
environment you don't trust and your
right to not trust if you're in a
collaborative environment you do trust
and your right to trust and this is from
the point of view of economic games and
I think much broadly construed as well
so one question then becomes well which
of these environments do we want to be
in right I think the costs in terms of
well-being and relationships is quite
obvious if you're in a competitive
environment and then the the second
question of course is how do we put
ourselves in the type of environment
that we want knowing that that
environment will change who we are over
the course of our lives so much of
schooling in this country is based on at
first cooperation like we're all going
to sit around and listen to a story and
then we're going to work in small groups
but in my experience over time it
evolves into more Independent Learning
and competition they post the
distribution of scores that's largely uh
the distribution of individual scores
there are exeptions to this of course
like I think I've never been to business
school but I think they form small
groups and work on projects it's true in
computer science at the undergraduate
level and and so on but uh to what
extent do you think having a mixture of
Cooperative
learning still competition perhaps
between groups as well as individual
learning and competition can foster um
kind of a an erosion of cynicism because
it sounds like being cynical is I I
don't want to be hard on on the synic
here but um they're probably already
hard on themselves and everybody else um
we know they're hard on everybody else
but um oh there there was my presumption
okay I'm going to stay open-minded maybe
they're not you'll tell me um that you
know that they are on average less
intelligent is what I'm hearing that um
and that there's a something really big
to be gained from anybody who decides to
embrace novel ideas even if they decide
to stick with their original decision
about others or something you know
provided they explore the data in an
open-minded way even transiently it
sounds like there's an opportunity there
uh you gave a long-term example of these
two uh fishing scenarios um so the
neuroplasticity takes you know years but
we know neuroplasticity can be pretty
quick would imagine if you expose a
cynic to a um to a counter example to
their belief that it's not going to
erode all of their cynicism but it might
make a little dent in that neural
circuit for cynicism yeah this is a a
great perspective and you know a couple
of things I want to be clear on one I am
not here to judge or impune cynics I
should confess that I myself struggle
with cynicism and have for my entire
life part of my journey to learn more
about it and even to write this book was
an attempt to understand myself and to
see if it is possible to unlearn
cynicism because frankly I wanted to so
you will get no judgment from me of
people who feel like like it's hard to
trust um I I think that another point
that you're bringing out that I want to
cosign is that saying that competition
over the long term Zero Sum competition
can erode our trust isn't the same as
saying that we should never compete
competition is beautiful I mean it it's
the Olympics are going on right now and
it's amazing to see what people do when
they are at odds trying to best one
another that's it's incredible Feats are
lished when we focus on the great things
that we can do and often times we are
driven to Greatness by people we respect
who are trying to be greater than us so
absolutely competition can be part of a
very healthy social structure and a very
healthy life um I think that the broader
question is whether we canr that
competition at the level of a task or at
the level of the person in fact there's
a lot of work in the science of conflict
and conflict resolution that looks at
the difference between task conflict and
personal conflict you know you can
imagine in a workplace two people have
different ideas for how they want for
what direction they want to take a
project in well that's great if it leads
to healthy debate and if that is
mutually respectful but the minute that
that turns into blanket judgments about
the other person oh the reason that they
want this direction is because they're
not so bright or because they don't have
Vision or because they're trying to gain
favor that's when we go from healthy
skeptical conflict into cynical and
destructive conflict and you see this
with athletes as well athletes often are
very good friends and some of the people
they respect the most are the folks who
they're battling in the case of of uh of
of contact Sports and boxing literally
battling but they can have immense and
positive regard for one another outside
of the ring in those contexts so I think
that there's a huge difference between
competition that's oriented on tasks
which can help us be the best version of
ourselves and competition that bleeds
into judgment suspicion and mistrust I'd
like to take us back just briefly to
these developmental stages um maybe I'm
um bridging two things that don't belong
together but I'm thinking about the
young brain which of course is
hyperplastic um and comparing that to
the older brain but the young brain
learns a number of things while it does
a number of things it handles heart rate
digestion Etc unconsciously and then in
many ways the neuroplasticity that
occurs early in life is to establish
these maps of prediction you know if uh
you know Things fall down not up in
general Things fall down not up um and
so on so that mental real estate can be
used for other things and learning new
things so I'm I'm thinking about the
sort of classic example of object
permanence you know you you show a baby
a um you know a block or a toy and then
you hide that toy and they at a certain
age a very young age will look as if
it's gone and then you bring it back and
then they're amazed and then at some
point along their developmental
trajectory they learn object permanence
they know that it's behind your back
okay and then uh we hear that characters
like Santa Claus are real and then
eventually learn that they're not and so
on and so
on in many ways we go from being um
completely non- cynical about the
physical world to being um one could
sort of view it as cynical about the
physical world right like uh I love to
see magic in fact we had probably the
world's best or among the very best
magicians uh on this podcast uh Azie
wind he's a mentalist and magician and
to see him do magic even as an adult who
understands that the laws of physics
apply they seem to defy the laws of
physics in in real time and it just
blows your mind to the point where you
you like how that can't be but you you
sort of want it to be and at some point
you just go you know what it's it's what
we call Magic so it seems to me that
cynics um apply almost physics Like
rules to social interaction like that um
they talk in terms of like first
principles of human interactions right
they talk about um this group always
this and that group always that right
the these like strict categories thick
black lines between between categories
as opposed to any kind of blending of of
understanding or uh blending of rules
and one can see how that would be a
really useful heuristic but as we're
learning it's it's not good in the sense
that we don't want to judge but it's not
good if our goal is to learn more about
the world or learn the most information
about the world can we say that uh yes
and I I appreciate you saying yeah I I I
also try to avoid good bad language or
moral judgment but I think that many of
us have the goals of having strong
relationships and of of flourishing
psychologically and of learning
accurately about the world and if those
are your goals I think it's fair to say
that cynicism can block your way towards
them I love this I I've never thought
about it in this way but I I love that
perspective and there is almost a
philosophical
certainty maybe it's not a happy
philosophical certainty but we love to
right human beings love explanatory
power we love to be able to have laws
that determine what will happen and the
laws of physics are some of our most
reliable right and really we all use
theories to predict the world right I
mean we all have a theory of gravity
that lives inside our head we don't
think objects with mass attract one
another but we know if we drop a bowling
ball on our foot we're going to probably
maybe not walk for the next week at
least right so so we use theories to
provide explanatory Simplicity to a vast
and overwhelmingly complex world and
absolutely I think cynicism has a great
function in simplifying but of course in
simplifying we lose a lot of the detail
we lose a lot of the Wonder that maybe
we experienced uh earlier in life and
you know I do want to your your
beautiful description of kids and their
sort of sense of I suppose perennial
surprise um makes me think about another
aspect of what we lose to cynicism which
is the ability to witness the beauty of
Human Action and human
kindness my friend daker Kelner studies
awe you know this emotion of
experiencing something vast
and and also experiencing ourselves as
small and a part of that vastness and he
he wrote a great book on awe um and in
it he talks about his research where he
cataloged what are the experiences that
most commonly produce awe in a large
sample large representative sample of
people now I don't know about you Andrew
but when I think about awe my first
go-to is Carl Sean's pale blue dot
this image of a kind of Nebula band or
you know sort of sort of cluster
basically Stardust really and there's
one dot in it with an arrow and and Carl
San says that dot is Earth and every
King and Tyrant and mother and father
and every person who's ever fallen in
love and every person who's ever had
their heartbroken they're all on that
tiny dot there I go to that I show that
to my kids all the time when I think of
awe I think of outer space I think of
Groves of redwood trees I think of Drone
footage of the Himalayas right but daer
finds that if you ask people what they
experience a in response to the number
one category is what he calls moral
Beauty everyday acts of kindness giving
compassion and connection this is also
related to what daer and John hey talk
about in terms of moral elevation
witnessing positive actions that
actually make us feel like we're capable
of more and moral beauty is everywhere
if you are open to it it is the most
common thing that will make you feel the
vastness of our species and to have a
lawful physics like prediction about the
world that blinkers you from seeing that
that that that that gives you tunnel
vision and prevents you from
experiencing moral Beauty seems like a
tragic form of Simplicity I'd like i'
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to function I love that your examples of
a both pale blue dot and uh everyday
compassion Bridge the to uh what I think
of as um time domains that the or I
should say space time s that the brain
can Encompass you know this has long
fascinated me about the human brain and
presumably other animals brains as well
which is that you know we can sharpen
our um aperture to you know something so
so small and pay attention to just like
the the immense Beauty and you know like
I have a lot of ants in my yard right
now and lately I've been watching them
interact because they were driving me
crazy they were just like I you know
they're like everywhere this summer and
they're climbing on me and I thought I'm
just kind of like watch what they do and
clearly a structure there I know um
Deborah Gordon at Stanford has has
studied amp behavior and others and it's
like there's a lot going on there but
then you look up from there you're like
wow there's a big yard and then the
sense of awe for me is that interactions
like that must be going on everywhere in
this in this yard and you know it frames
up that the aperture of our cognition in
space and in time you know covering
small distances quickly or small
distance and slowly and then then we can
zoom out literally and think about us on
this
ball in space right you know and um and
that ability I think is is incredible
and that awe can be captured at um these
different extremes of SpaceTime um
cognition amazing it seems to me what
you're saying is that cynicism and awe
are also opposite ends of the Continuum
and that's taking us in a direction
slightly different than I was going to
try and take us but I I love that we're
talking about awe because um to me it
feels like it's a more extreme example
of delight
um and I'd like you to um perhaps if if
there's any examples of of research on
this you know um touch on to what extent
uh a sense of cynicism divorces us from
delight and awe or uh I guess their um
collaborator uh which is creativity to
me everything you're saying about
cynicism makes it sound anti- creative
because you're by definition you're
eliminating possibility and creativity
of course is the
unique original combination of existing
things or the creation of new things Al
together creativity yeah um so what if
anything has been studied about the
relationship between uh cynicism I guess
we call it uh open-mindedness and uh
creativity and or awe yeah great
questions and there is some work on this
and a lot of it comes actually in the
context of the workplace right so you
can examine I mean these Brazilian fish
fishing villages were after after all
workplaces right that led people to more
or less cynicism but other workplaces
also have structures that make people
more or less able to trust one another
one version of this is what's known as
stack ranking and um you know this is
where people managers are forced to pick
the highest performing and lowest
performing members of their team and in
essence eliminate the people who are at
the bottom 10% every six or 12 months
stack ranking has thankfully mostly
fallen out of favor in in the corporate
world but it was very uh Durer um in the
late 20th and early 21st century you
know up until 10 or so years ago and it
still exists in some places and the idea
again was if you want people to be
creative if you want them to do their
best tap into who they really are and
who are we really we are really a hyper
individualistic again Darwin species
it's really stack ranking is a social
darwinist approach to management and the
idea is well great if you threaten
people if you make them want to defeat
one another they will be at their most
creative uh when they are trying to do
that right that that it will bring out
their best the opposite is true I mean
stack ranked workplaces of course are
miserable the people in them are uh
quite unhappy and more likely to leave
their jobs but some of the more interes
interesting work pertains to what stack
ranking does to
creativity because it turns out that if
your job is to just not be at the bottom
of the
pile then the last thing you want to do
is take a creative risk you do not want
to go out on a limb you do not want to
try something new if other people are
going to go after you for doing that and
if you screw up or if it doesn't go well
you're eliminated from the group right
so so I think you're exactly right that
these cynical environments are also
highly conservative I of course don't
mean politically conservative I mean
conservative in terms of the types of
choices that people make and that's sort
of I think at the level of individual
creativity but there's also a cost at
the level of what we might call group
creativity right a lot of our best ideas
come not from our minds but from the
space between us from dialogue
uh or from group
conversation and it turns out that in
stacked rank zero some environments
people are less willing to share
knowledge and perspective because doing
so amounts to helping your enemy succeed
which is the same as helping yourself
fail so to the extent that creativity
requires a sort of collaborative mindset
then cynicism is uh is is preventative
of that and there's actually some
terrific work
um uh by by Anita wooly and colleagues
uh that looks at group intelligence
collective intelligence this is the idea
that of course people have levels of
intelligence that can be measured in
various ways and have various forms of
intelligence as well but groups when
they get together have a type of
intelligence and especially creative
problem-solving intelligence that goes
above and beyond the sum of their parts
that can't be explained and actually in
some cases is almost orthogonal to the
intelligence of the individuals in that
group right controlling for the
intelligence of individuals there's a
group factor that still matters and so
Anita willly and others have looked at
well what predicts that type of
collective intelligence and a couple of
factors matter one is people uh people's
ability to understand each other's
emotions so interpersonal sensitivity
but another is their willingness to in
essence pass the mic to share the
conversation and to collaborate and so
again uh succeeding thriving optimizing
and being creative both at the
individual and at the group level
require environments where we feel free
and where we feel safe and where we feel
that contributing to somebody else can
also contribute to
ourselves it's so interesting to think
about all of this in the context of
neuroplasticity I I feel like one of the
Holy Grails of Neuroscience is to
finally understand you know what are the
gates to neuroplasticity we understand a
lot about the cellular mechanisms we
know it's possible throughout the
lifespan we know that there's sure a an
involvement of different neuromodulators
and and so on but um at the level of um
kind of human behavior and emotional
stance uh not technical uh not a
technical term but I'll use it of say
being um curious like to me curiosity is
an interest in the outcome with no
specific emotional attachment to the
outcome but of course we could say
you're curious with the hope of getting
a certain result you know so one could
modify it but there is something about
that uh childlike mind so-called
beginner's mind where you're open to
different outcomes and it seems like the
examples that you're giving keep
bringing me back to these developmental
themes because if it's true that CICS
you know exclude a lot of data that
could be useful to them um it seems that
the opportunities for neuroplasticity
are reduced for cynic um to flip it on
its head um to what extent are we all a
little bit cynical and how would we
explore that like if if I were in your
laboratory and you had 10 minutes with
me and you what questions would you ask
me um to determine how cynical I might
be or how um not cynical I might be well
the first thing that I would do is give
you that classic questionnaire from cook
and Med which would just ask you about
your theories of the world what do you
think people are like do you think that
people are generally honest do you think
that they are generally trustworthy so
it loads the questions or it's
open-ended where I would would you say
what what are people like and then I
would um just kind of free associate
about it's a series of 50 statements and
you're asked in a binary way do you
agree or disagree with each of these
statements since then olus aova and
others have adapted cook medley and made
it a shorter scale and turned the
questions into Contin
1 to n or 1 to S uh answers um but
generally speaking these are discret
questions that
numerically or quantitatively tap our
general theories of people if you were
in my lab I might also ask you to play
some different economic games you know
the trust game being the number one that
we might use here so I can explain it um
so the trust game involves two players
uh and one of them is an investor they
start out with some amount of money
let's just say $10 they can send as much
of that money as they want to a
trustee the money is then tripled in
value so if the investor sends $10 it
the in the hands of the trustee it
becomes
$30 the trustee can then choose to give
back whatever amount they want to the
investor so they can be exactly fair and
give 15 back in which case both people
end up pretty much better off than they
would have without an act of trust the
trustee can keep all $30 themselves
betraying the investor or the trustee
can give more than 50% back they can say
well I started out with nothing why did
you take two-thirds back and this is one
terrific behavioral measure of trust and
it can be played in a couple of
different ways one is
binary where I would say Andrew do you
you can send $10 to an internet stranger
or you can send nothing and they can
choose to send you back half or they can
choose to send you back
nothing would you do it I I actually I'm
curious would would you do that oh I
absolutely zip it over to them yeah yeah
I'm curious great you know and and I'm
willing to lose the money um so I
suppose that factors in as well yeah
follow-up question in that type of study
what percentage of Trustees do you think
make the trustworthy decision of sending
back the
money gosh
55% yeah so your prediction there is
quite aligned with most people's uh um
there's a great study by fetchenhauer
and and and Dunning uh that found that
uh people when they're asked to forecast
they say I bet 52 55% of people will
send this money back will make this
binary trust decision uh in fact 80% of
Trustees make the pro-social and
trustworthy decision uh and again what
fetchenhauer and Dunning found is that
when we when we have negative
assumptions we're less likely to send
over the money and therefore less likely
to learn that we were wrong right uh and
so that's one of it's another example of
where cynical beliefs I mean you you're
interesting because you had the belief
that's a 50% chance but you still chose
to trust right so From abasan
perspective when that person actually
sent the money back which they would
have an 80% chance of doing and if if I
were to ask you again what percentage of
people give back you might update your
perception absolutely right uh but
without any evidence you can't update
your perception so and this is just one
of many examples it turns out that
there's a lot of evidence that when
asked to estimate how friendly
trustworthy uh compassionate or
open-minded others are people's
estimates come in much lower than data
suggest and this to me is both the
tragedy of cynical thinking those
heuristics that we're using and a major
opportunity for so many of us right it's
a tragedy because we're coming up with
these simple uh black and white physics
likee predictions about the world and
they're often wrong they're often unduly
negative an opportunity because to the
extent that we can tap into a more
scientific or curious mindset to the
extent that we can open ourselves to the
data pleasant surprises are are
everywhere the social world is full of a
lot more positive and helpful and kind
people than we realize right the the
average person underestimates the
average person this is not to say that
there aren't awful PE you know people
who do awful things every day around the
world there of course are but we take
those extreme examples and over rotate
on them we assume that the most toxic
awful examples that we see are
representative
when they're not so we miss all these
opportunities but understanding that I
hope opens people to uh to to gaining
more of those opportunities to using
them and and and to finding out more
accurate and more hopeful information
about each other there does seem to be a
salience about uh negative interactions
or somebody stealing from us or doing
something that we consider cruel to us
or to
others nowadays with social media we get
a window into gosh probably billions of
social interactions in the form of
comments and clapbacks and retweets and
and there certainly is benevolence on
social media but what if any data exists
about um how social media either feeds
uh or impedes cynicism or maybe it
doesn't change it at all um and I should
say that there's also the kind of um
I have to be careful I'm trying not to
be cynical um there I maintain the the
view that certain social media platforms
um
encourage uh a bit more negativity than
others um and certainly there are
accounts I'm trying to think of like
accounts like uh on Instagram like
Upworthy which it's a whole basis is to
you know promote positive stuff I like
that account very much um but certainly
you can find the full array
of emotions on social media uh to what
extent is just being on social media
regardless of platform increasing or
decreasing
cynicism it's a it's a terrific question
uh it's hard to provide a very clear
answer and I don't want to get out over
my skis with what is known and what's
not known social media has been a
tectonic shift in our lives it has
coincided with a rise in cynicism but as
you know history is not an experiment so
you can't take two temporal trends that
are coincident with one another and say
that one caused the other that said my
own intuition and a lot of the data
suggest that in at least some ways
social media is a cynicism Factory right
I mean so so let's first stipulate how
much time we're spending on there I mean
the average person uh goes through 300
feet of social media feed a day is that
right they've measured it in feet
approximately the height of the Statue
of Liberty yeah so we're we're doing one
Statue of Liberty worth of scrolling a
day much of it Doom scrolling if if if
you're anything like me at least um and
so then the question becomes what are we
seeing when we scroll for that long who
are we seeing and are they
representative of what people are really
like and the answer in a lot of ways is
uh no that what we see on social media
is not representative of the human
population so there's a lot of evidence
uh a lot of this comes from uh from
William Brady now at Northwestern and
Molly Crockett uh that when people tweet
for instance I mean this a lot of this
is done on on the site formerly known as
Twitter when people tweet in Outrage and
when they tweet negatively and when they
tweet about in particular immorality
right moral outrage that
algorithmically those tweets are
broadcast further they're shared
more and this does a couple of things
one it reinforces the people who are
already tweeting in that way so William
Brady has this great work using a kind
of reinforcement learning model right
reinforcement learning is where you do
something you're rewarded and that
reward makes you more likely to do that
same thing again and it turns out that
uh that Brady found that when people
tweet in Outrage and then get egg Ed on
and often times I should say this is
tribal in nature it's somebody tweeting
against somebody who's an outsider and
then being rewarded by people who they
consider to be part of their group right
when that happens that person is more
likely in their future tweets to turn up
the volume on that outrage and on that
moral outrage in particular so there's a
sort of Ratchet effect right on the
people who are
sharing but a second question becomes
well what about the people watching what
about the rest of us Claire Robertson
has a great paper on this where she
documents that a vast majority I mean 90
plus% of tweets are created by the 10%
of the most active users right and this
is in the political sphere and these are
probably not representative these folks
not representative of the rest of us in
terms of how extreme uh and maybe how
how bitter their opinions are and so we
when we're scrolling that Statue of
Liberty's worth of information we think
that we're seeing the world we think
that we're seeing our fellow citizens we
think that we're getting a picture of
what people are like in fact we're
pulling from the
fringes and what this leads to is a
misconstrual of what the world is really
like this is by the way not just part of
social media it's also part of Legacy
Media communication theorists talk about
something called The mean world syndrome
right where the more time that you spend
looking at the news for instance the
more you think violent crime is up in
your area the more you think you're in
danger of violent crime even during
years when violent crime is decreasing
I'm old enough to remember uh when
stranger danger was this big uh massive
story and every time you wanted cereal
the milk carton would have a picture of
a kid who had been kidnapped by a
stranger and during that time if you ask
people how many kids are being kidnapped
by strangers in the US they would they
would in many cases say 50,000 children
are being kidnapped each year in the US
50 can you imagine what the world would
it would be there would be SWAT teams on
every corner the real number in those
years was closer to 100 kids per year
now let me be clear each one of those is
an absolute tragedy but there's a big
difference here and often times when we
tune into media we end up with these
enormously warped perceptions where
think that the world is much more
dangerous than it really is we think
that people are much more extreme than
they really are and because stories of
immorality go viral so much more often
than stories of everyday goodness I mean
I love Upworthy as well but it's not
winning right now in the in the in the
social media Wars not yet not yet and so
this leaves us all absolutely exhausted
and also feeling alone people who feel
like wow I actually don't feel that much
outrage or I don't want to feel that
much outrage I actually don't want to
hate everybody who's different from me
for instance uh I'm just exhausted by
all this we feel like well I guess I'm
the only one because everybody else
seems real excited about this battle
royale that we've put ourselves in but
in fact most people are just like the
exhausted majority right we're paying so
much attention to a to a tiny minority
of what the journalist Amanda Ripley
calls conflict
entrepreneurs people who Stoke conflict
on purpose that were confusing them with
the
average so much there um I I have a I
suppose a mixed relationship to social
media I teach there and I learn there
and I also have to be very Discerning in
terms of how I interact with it and um
you made this point that I've never
heard anyone make before um which is
that many people feel alone BYT the fact
that they don't share in this
Waring nature um that they see on social
media it's almost like um sometimes I
feel like I'm watching a combat sport
that I don't feel quite um cut out for
yeah and um and then when I'm away from
it I feel better um but I like everybody
else sometimes will you know get sucked
into the you know highly Salient nature
of of a combat between between groups on
social media it's it's um can be very
alluring
um in the worst ways yeah um this mean
world syndrome uh what's the inverse of
that the kind world syndrome I suppose
um but attempts at creating those sorts
of social media platforms have been made
things like blue sky which has other
aspects to it as well but um and while
it may be thriving I don't know I
haven't checked um recently uh it seems
like people aren't really interested in
being on there as much as they are these
other platforms clearly the numbers play
out that way uh why do you think that is
well we as a species I think are
characterized by what we would call
negativity bias right negative events
and threats Loom larger in our minds and
that happens in a number of domains our
decision- making uh is Nega is
negatively biased in that we'd prefer to
avoid a negative outcome than to pursue
a positive outcome that's the classic
work of kanaman and tersi for instance
uh The Impressions that we form uh are
often negatively skewed so classic work
in Psychology going back to the 1950s
shows that if you uh if you teach
somebody about a new person who they've
never met and you list three positive
qualities that this person has and three
negative qualities people will very much
judge the person on their worst
qualities and also remember more about
their negative qualities than about
their positive qualities
and again you can see why this would be
part of who we are because we need to
protect one another we also tend to by
the way not just think in a negatively
biased way but speak and share in a
negatively biased way in my lab we had a
study where people witnessed other
groups of four playing an economic game
where they could be selfish or they
could be um or or they could be uh
positive and we asked them okay we're
going to ask you to share a piece of
information about one of the people you
were playing this game with um for a
future generation of participants who
would you like to share about and when
somebody in a group acted in a selfish
way they people shared information about
them three times more often than when
they acted in a generous way so we
gossip negatively and again that gossip
is pro-social the idea is if there's
somebody out there harming my community
of course I'm going to shout about them
from the rooftops because I want to
protect my friends it's a very Noble
Instinct in a way but we further found
that when we actually showed a new
generation of participants the gossip
that the first generation shared and we
asked hey how generous and how selfish
were people in that first generation
they vastly underestimated that group's
generosity does that make sense in other
words in trying to protect our
communities we send highly biased
information about who's in our community
and give other people the wrong idea of
who we are and I see that unfolding on
social media every day of my life every
day that I'm on social media I do try to
take breaks but when I'm on there I I
see it and to your question you know
what do we do here you know why don't
positive networks positive information
why doesn't it uh proliferate more I
think it's because of these ingrained
biases in our mind and I understand that
that can sound fatalistic because it's
like oh maybe this is just who we are
but I don't think that we generally
accept our instincts and biases as uh as
a life sentence as as a as a as Destiny
a lot of us well human beings in general
have the instinct to trust and be kinder
towards people who look like us versus
people who don't for instance who share
our racial makeup none of us I think or
few of us sit here and say well I have
that bias in my mind so I guess I'm
always going to be racially biased we
try to counteract those instincts we try
to become aware of those biases
depressed people have the bias to see
themselves as worthless and to interpret
new information they receive through
that framework well therapy is the
attempt to say I don't want to feel this
way anymore I want to fight the default
settings in my mind I want to try to
explore curiosity to to explore
something new so to say that this toxic
environment that we're in corresponds
with some of our biases is to me not the
same as saying we are destined to remain
in that situation do you think it's
possible to be adequately informed about
threats to be able to live one's life in
the most adaptive way uh while not being
on social media none none of the social
media platforms um Can can you have a a
great life that way a safe life this is
a quasi philosophical question but from
my perspective absolutely I mean I think
some of the threats that we learn about
on social media are simply wrong they're
they're they're they're Phantom threats
the we're we're we're made to fear
something that actually is not happening
made to fear a group of people who are
not as dangerous as they're made out to
be on social media of course I think
being informed about the world around us
matters to staying safe but again I
think we can also more broadly construe
what safety is you know if being on
social media makes you avoidant of
Taking Chances on people if it makes you
feel as though anybody who's different
from you ideologically for instance is
bloodthirsty and extreme that's going to
limit your life in very important ways
and you can talk about being safe in
terms of safe from acute threats but as
we've talked about living a diminished
and disconnected life is its own form of
danger over a longer time Horizon so
really you know there is a lot there are
a lot of ways in which in in in the
attempt to stay safe right now we
introduce ourselves to long-term
danger I'm not antisocial media but um I
have to Circle back on this yet again uh
former guest on this podcast one of our
most popular episodes is with a former
Navy SEAL David goggin who's um known
for many things but um Chief among them
is striving and pushing oneself and
David has said many times that nowadays
it's easier than ever to be
extraordinary because most people are
basically spending time just
consuming um experiences on social media
and doing a lot less just literally
doing a lot less not just exercising and
running as he does although by the way
he's in school to become a paramedic so
he's essentially gone to medical school
um and is always doing a bunch of other
things as well so um he's also an
intellectual learner um now I don't know
if I agree with him completely but it's
an interesting statement you know if
social media is um bringing out our
cynicism polarizing us and perhaps um
taking away I I would probably agree
with David uh at least to some extent
taking away our um time where we could
be generative writing thinking uh
socializing um building in other ways of
uh that one builds their life then I
guess an important question is do you
think social media could be leveraged to
decrease sinicism
or as you referred to it to generate
hopeful skepticism like this notion of
hopeful uh skepticism as a replacement
for cynicism is something that is really
intriguing like what would that look
like like if we were just going to do
the gonan experiment here like what what
would a feed on social media look like
that um fed hopeful uh skepticism as
opposed to cynicism this here's a far
out example I mean I love this train of
thought so I'm going to try to take it
to a logical conclusion that would never
actually occur in real life but but a
great way to generate more accurate and
hopeful skepticism and by hopeful
skepticism I mean skepticism as we've
described a scientific mindset a
scientific perspective and a curiosity
uh a hunger for information and then the
hopeful piece I simply mean skepticism
that begins with the understanding that
our defaults are are often too negative
so that I'm going to be open and I'm
going to realize that my gut
instinct is probably uh leading me
towards the negative and can be
challenged that I don't have to listen
to it all the time so just as a working
definition um I think that what I would
want in a social media feed would be for
it to have more data if you could compel
every person on Earth to post to to to
social media about what they're doing
today about what they're thinking about
what they want about their values right
if you could compel each of course
that's dystopic in many ways but just as
a thought experiment and then people's
feed was a representative sample of real
people
on the planet right real people uh and
and people who over time right as I
scroll through my Statue of Liberty now
I see what people are really like I see
the people who are extreme and negative
and toxic but I also see you know a
grandmother who's driving her grandkid
to hockey practice um I see a nurse
who's coming in to help an elderly
patient you know I see somebody who's
made an unlikely connection with
somebody who they disagree with a
veridical accurate feed I think would
drive hopeful skepticism and that's
again one of the things that has struck
me most over the last few years of doing
this research is that we stereotype hope
and positivity as as you were saying
earlier as kind of dim naive a rosec
colored pair of glasses but in fact I
think what the data show us is that the
we're we're all wearing a pair of soot
colored glasses all the time and
actually the best way to make people
more hopeful is to ask them to look more
carefully not to look away but look
towards in a more accurate and open
fashion and you know there's one version
of this that we've tried at Stanford in
our own backyard so my lab and I we've
for years been
surveying uh as many Stanford
undergraduates as we can about their
social health right so how connected are
they how mentally healthy are they um
and a couple years ago we asked
thousands of undergraduates to describe
both themselves and the average Stanford
student on a number of dimensions for
instance how empathic are you how
empathic is the average Stanford student
how much do you like helping people who
are struggling what do you think the
average Stanford student would respond
to that how much do you want to meet new
people on campus how do you think the
average student would respond and we
discovered not one but two stanfords
the first was made up of real students
who are enormously compassionate who
really want to meet new friends who want
to help their friends when they're
struggling the second Stanford existed
in students Minds their imagination of
the average undergraduate was much less
friendly much less compassionate much
pricker and more judgmental than real
students were so again we've got this
discrepancy between what people perceive
and social reality
we found that students who
underestimated their peers were less
willing to do things like strike up a
conversation with a stranger or confide
in a friend when they were struggling
and that left them more isolated and
lonelier this is the kind of vicious
cycle of cynicism right but more
recently my lab led by a great postto
Ray pay uh tried an intervention and the
intervention was as simple as you can
imagine it was show students the real
data we put posters in a number of dorms
experimental dorms we called them that
simply said hey did you know 95% of
students uh at Stanford would like to
help their friends who are struggling
85% want to make friends with new
students we also worked with uh fros 101
a one unit class that most first year
students take and show them the data
we're just showing students to each
other and we found that when students
learned this information they were more
willing to take social risks and 6
months later they were more likely to
have a greater number of friends to be
more socially integrated so here again
is a tragic and vicious cycle and but
then there's a virtuous cycle that can
replace it if we just show people better
information you know again I don't
imagine that there'll ever be a social
media feed where everybody has to post
and you see an actually representative
sample of the world but if we could I do
think that that would generate a more
more hopeful perspective because the
truth is more hopeful than what we're
seeing do you think there's a version of
AI that is less cynical than people tend
to be the reason I ask this is I I'm
quite excited about and hopeful about AI
I'm not one of these um I don't know
what you call them but AI doomers um and
it's here it's happening it's happening
in the background now and I've started
using AI in a number of different Realms
of life and I find it to be incredible
um it seems to me to combine neural
networks and Google search with PubMed
and it and it's fascinating it's not
perfect it's far from perfect right but
that's also part of its beauty is that
it mimics uh human uh lack of
perfectness uh well enough that it it
feels something kind of like brain like
personality like
um you could imagine that uh given the
enormous amount of cynicism that's out
there that some of the large language
models that make up AI uh would be
somewhat cynical um would put filters
that were overly stringent on certain
topics um you also wouldn't want AI that
was not stringent enough yeah right
because we are already and soon to be uh
using AI to bring us information
extremely quickly and the last thing we
want are errors in that information so
um if we were to take what we know from
humans and the data that you've
collected and others have collected
about ways to shift ourselves from
cynicism to Hopeful skepticism do you
think that's something that could be uh
laced into these large language models
I'm not talking about at the technical
level that's be certainly beyond my my
um understanding but could you build an
AI version of yourself that could forage
the internet for news and what's going
on out there that is you know where you
it's you know tuned down the the
cynicism a little bit since it's
difficult to be less cynical in other
words could it do a better job of being
you than you and then therefore make you
better wow uh I love that question um I
think that there is it I could imagine
an opportunity for that I think one one
roadblock that I don't think is
insurmountable but that you would need
to face in that really fascinating goal
is that AI models are of course products
of the data that we feed them and so if
you know basically AI models eat the
internet right swallow it and then give
it back to us in some form to the extent
that the internet is uh asymmetrically
waiting right is is overweighting
negative content um and cynical content
then AIS that swallow that will reflect
it as well I think that and I could
imagine and it's it's like it's blowing
my mind in real time to think about but
you could uh imagine
retuning the way that AI takes
information to account for negativity
bias and to correct this is what you're
getting at I think right to correct for
that negativity bias and then produce an
inference that is less biased more
accurate and less cynical and then give
that as a kind of digest to people right
so don't make me go through uh my social
media feed go through it for me correct
right debias it uh and then and then and
then give it to me uh in a more accurate
way that's an incredible idea and that's
what I want um I was thinking about my
Instagram feed and cynicism versus
hopeful skepticism versus I guess awe um
and I'll use the following examples um I
subscribe to an Instagram account that I
like very much which essentially just
gives me images of beautiful animals in
their like in their ultimate Essence
it's a account by a guy named Joel
sartore who works for National
Geographic and he's created What's
called the photo Arc he's trying to get
images of all the uh world's animals um
that really capture their Essence um and
many of them are endangered wow um and
some very close to extinction others are
more um you know more prolific uh right
now nonetheless I I think of that
account as all goodness all
benevolence and then at the Other
Extreme I subscribe to an animal account
called nature is metal I I we've
actually collaborated with Nature's
metal on a on a a great white shark
grabbing a tuna um video that uh that um
I didn't take but someone I was with
took and we got their permission to post
it in any event Nature's metal is all
about the harshness of Nature and then I
think about like the planet Earth series
hosted by David atenor and so forth
which sort of has a mixture of you know
beautiful ducklings you know and um but
then also animals hunting each other and
dying of old age or of starvation and so
the full array so I think about that as
an example of you know if if you look at
Nature's metal long enough you um and
it's a very cool account I highly
recommend people follow all three of
these accounts um but if you look at it
long enough you get the impression like
like nature is hard life is hard out
there and it can be you look at the
saror account and you get the impression
that you know animals are just beautiful
they're just being them yeah right and
um and he has such a he's he has a gift
for capturing the essence of insects
reptiles and mammals and everything in
between so when I think about social
media or I even just think about our
Outlook onto the landscape of real life
non- virtual life I feel like the the
human brain um potentially can like all
these things but what you're describing
in cynicism is the people that for
whatever reason they're skewed toward
this view that like life is hard and
therefore I need to protect myself and
protect others at all times yeah in
reality how Dynamic is cynicism you
earlier you described how it can be
domain specific but um you know if
somebody is pretty cynical you know and
they're you know older than 25 they're
outside the sort of Developmental
plasticity range you know what are the
things that they can do on a daily basis
to either tune down their cynicism or
create room for this hopeful skepticism
in a way that enriches them let's just
start with them because they're after
all they're cynics like that we we can't
we can't bait them with uh the good that
they'll do for the world but they'll do
that too yeah um you know what what are
what are some tools that we can all
apply towards being less cynical it's a
it's a brilliant question and and you're
right I mean I think a lot of us are
very tuned into the metal side of life
and you know heavy metal is great but
you know life is not all metal so how do
we retune ourselves I I think about this
a lot um in part because over the last
several years I haven't just been
studying cynicism I've been trying to
counteract it in myself and in others so
I've focused on practical everyday
things that I can do uh and I guess they
come in a bunch of categories I'm going
to try to tick through them but but I I
really want to hear your thoughts the
first has to do with our mindsets and
the ways that we that we approach our
own thinking so I like to engage in a
practice that I call being skeptical of
my
cynicism um so that is in essence taking
tools from cognitive behavior behavioral
therapy and applying them to my cynical
inferences so again my default mode my
factory settings are pretty suspicious I
want to lay my cards on the table it's
ironic given what I study but there we
are so I often find myself in new
situations suspecting people mistrusting
people wondering if they might take
advantage of me and what I do these days
that I didn't do in the past is say well
wait a minute Zaki where is this coming
from you're a scientist defend your
inference defend your
hypothesis right what evidence do you
have to back it up and very often I find
that the evidence is thin to
non-existent right so that challenge
that just unearthing of wait a minute
are you sure no you're not can can tap
into a little bit of intellectual
humility a second thing that I try to do
is apply what my lab and I call a
reciprocity
mindset that is understanding that yes
people vary and how trustworthy they are
but what you do also
matters research finds that when you
trust people they're more likely to
become become trustworthy because they
want to reciprocate you've honored them
in this small way and so they step up
it's known as earned trust in
economics uh and when you mistrust
people they become less trustworthy so
in my lab we found that when you teach
people this when you teach people to own
the influence that they have on others
they're more willing to be trusting and
when you're more trusting then of course
the other person uh reciprocates which
which again turns into this positive
cycle so I try when I make a decision as
to whether or not I'm going to trust
somebody I think the default is to say
whoa I'm taking on this risk is this a
good choice for me and I try to rotate
that a little bit and say what am I
doing for the relationship here is this
act of trust maybe a gift to this other
person how can it positively influence
who they become in the course of this
interaction and then a third thing on
the sort of mindset side and then we can
get to some behaviors is um what I call
social
savoring uh I do this a lot with my kids
actually you know um savoring is a
general term for appreciating good
things while they happen it's related to
gratitude but gratitude is more
appreciating the things that have
happened to us in the past that are good
savoring is let's grab this moment right
now and and and think about it so my
kids and I started savoring practices a
couple years ago I call it classes so
you know I'll say today we're going to
do an ice cream eating class or we're
going to do a sunset watching class cool
I want to are you adopting
children applications are coming in now
we're evaluating them on a rolling basis
I'm already graduate
college um but so we'll just sit there
you know and eat ice cream slowly you
know not so that it melts but we'll say
you know what are you enjoying about
this is it the texture is it the flavor
what do you want to remember about this
moment and I noticed more recently while
working on this book that all of this
was sensory sunsets Sommers salts ice
cream you name it but it wasn't very
social and what they were hearing from
me about other people was negatively
skewed because gossip is negatively
skewed right if somebody cut me off in
traffic while I'm driving them to summer
camp they learn all about that person
but they don't learn about the people
who are politely following traffic laws
all around us right which is 90 plus
percent of drivers and so I started a
practice of social savoring where I try
to share with my kids positive things
that I notice about other people you
could call it positive gossip as well
and one thing that I noticed is that
that habit of savoring for them changed
my mental processing right it it
actually changed what I noticed because
of course if you're trying to tell
somebody about something you look for
examples that you can tell them about so
a habit of action of speech in that case
become became a habit of mind so those
three things being skeptical of my
cynicism adopting a reciprocity mindset
and social savoring those are those are
three of the psychological pieces and I
can get to some actions but but I yeah I
wonder what you think of these oh I love
those three and I love the um
distinguishing features of savoring
versus gratitude because uh there's so
much data to support gratitude practices
and uh I don't think I've ever heard
those two distinguished from one another
but clearly savoring things is um going
to be is equally powerful uh towards our
neurochemistry and our well-being and I
I love that you include both sensory and
interpersonal aspects to this these are
highly actionable and I'm I'm sure
people are as excited about them as I am
because um you know all this knowledge
from the laboratory is indeed wonderful
but of course we always want to know
like what what can we do um now that
you've made such a strong case for um
tuning down our cynicism a little bit in
order to make ourselves smarter better
happier and in touch with with with awe
on on a more regular basis uh would love
to hear about some of the actions one
can take as well yeah so if you imagine
the mindset shifts that I've talked
about as thinking more like a scientist
about the social world then the second
step to me is to act more like a
scientist in the social world uh the
Monk and author Pim maoon this great
great writer wonderful um has uh is
written beautifully about treating your
life like an
experiment you know in this moment you
could interrupt the defaults you could
interrupt the patterns and look around
more carefully and I try to do that and
I encourage other people to do that as
well you know one form of this is what I
call taking leaps of faith on other
people right collecting more social data
requires risk
so I try to do that I try to take more
risks become less risk averse in a
social context now this is not to say
you know that I share my bank
information with a prince who's going to
wire me $14 million right you need to be
calculated you need to be smart and safe
in the risks that you take but I would
argue that many of us are far too risk
averse in the social world and there are
lots of ways that I try to do this and
lots of ways that people can do this one
is to just be more open to the social
world I'm an introvert Andrew I think
you've said you're an introvert as well
is that is that true I am yeah and so as
introverts we tend to think that the
social world is maybe tiring and we need
to recharge on our own I it's completely
valid I experience that all the time I
think that sometimes my introversion
morphs into something else where I
underestimate the joy of social contact
you know there's so many times that
before a dinner party I would pay an
embarrassing amount of money for the
other party to cancel on me I don't want
to be the person to cancel but I I would
feel so relieved if they canceled but
then while I'm there and afterwards I
feel totally fulfilled by the experience
it's a little bit like running running
is another thing that I love but there
are many times that before a run I think
gosh I really don't want to do this and
then afterwards I'm so grateful to have
done so there's a bunch of research that
finds that people in general are like
are like this if you ask them to
forecast what it would be like to talk
with a stranger um to open up about a
problem that they're having with a
friend to Express gratitude to try to
help somebody even to have a
disagreement around on ideological
grounds people forecast that these
conversations would be awful awkward
cringe painful uh and in the case of
disagreement harmful even uh this is
work from Nick Epley J Schroeder and
many others by the way on something
known as UND sociality and because we
have these forecasts we simply don't
pursue the conversations we don't go
deeper we stay on the
surface Nick Juliana and others then
challenge people they say go and do this
have this conversation then report back
and people's actual experiences are
vastly more positive and more fulfilling
than their forecasts so I try to
remember this in my own life I try to
realize when my forecasts are too risk
averse and too negative and say let me
just jump in you know let me take this
chance if it goes badly well fine and if
it if it goes well even better the
second piece here though is not just to
take those risks but to document their
effects right I I I call this encounter
counting right so in
essence Gathering new data from the
world is great but if you forget those
data well then the effects might be
shortlived I try to really remember when
a social encounter is a mismatch with my
expectations I have a relative who for
instance I disagree with politically
quite a bit and when I was working on on
on this book I said let me take a chance
you know we've known each other for 30
years we've never talked politics let me
try and so I invited her to have this
conversation about an issue we really
disagree on and we did not agree by the
end of the conversation but it was an
immensely deep and mean meaningful
conversation and I actually felt like I
knew her better even though we've been
close for
decades and I could just say well that
was nice and then forget all about it
and imagine that any future
conversations on disagreement would be
terrible but I tried to write down in my
in my journal sort of this is what
happened this is how it counteracted my
expectations try to lock in that
learning from the social world so that
pleasant surprises hopefully aren't as
surprising anymore
I love those practices um and thank you
for reinforcing the process of
reinforcing the the experiences because
many times I'll be listening to an
audiobook or I'll think of something
when I'm running and I'll put it into my
um you know voice memos or notes in my
phone and then I move them to this very
notebook or another similar to it and
I'll go back and read it but many things
don't don't get passed through the the
filters that um uh I forget because I I
didn't do that and we know this is one
of the best ways to solidify information
is to think about experiences and
information after being exposed to it
this is true studying this is true
clearly for uh emotional learning and
and our own personal Evolution which
brings me to um uh another example of
somebody from the I don't know what to
call them is it sort of philosophy
Wellness self-help space you mentioned
um P Chon yeah um one wonderful writer
um there's someone else more or less in
that space Byron Katie who um a lot of
her work is about challenging beliefs by
simply asking questions about our core
beliefs um this is something that um
I've started to explore a bit like one
could have the idea that um you know uh
good people always you know I don't know
show up on time and wouldn't wouldn't we
all love to be punctual and as an
academic I confess uh for me everything
starts 10 minutes after the hour so
we're we're consistently on time but
late right to the non-academics my
friends from the military have a saying
which is uh 5 minutes early is on time
on time is late and if you're late you
better um bring lunch you know so that
kind of thing in any event um the the
practice that she promotes um in in
essence is to take a core belief and
then just start challenging it from a
number of different directions is that
always true you know are there cases
where that's not true what would that
look like Etc as a way to really
deconstruct one's own core beliefs which
is I think a bit of what you're talking
about and I feel like this could go in
um at least two directions you can have
a core belief that leads in the
direction of cynicism that you can
deconstruct by just simply asking
questions um you know is that always
true are there ever instances where
that's not true um and what would it
mean if that weren't true in a given
instance this sort of thing and then on
the other side where we uh tend to air
toward hopeful skepticism as opposed to
cynicism um there too I I could imagine
it would be useful to explore hopeful
skepticism also as a scientist right are
there cases where hopeful skepticism
here I'm going to be cynical can really
get us into
trouble for instance anyway these I I
obviously I haven't run a study on this
just because I I came up with this
example on the fly but does what I just
described fit more or less into the
framework that you're describing
absolutely I I think that it's in
essence being skeptical about our
beliefs putting them through their Paces
right kicking the tires on our own
beliefs and again this reminds me of
cognitive behavioral therapy right a
person who's socially anxious might tell
their therapist I think all my friends
seek secretly hate me they might believe
that to their core it might affect every
decision that they make and the
therapist might challenge them and say
well wait what are what's the evidence
that you have for that are there any
instances in your entire life where that
seemed to not be true and to your point
from Byron Katy what would it mean if it
weren't true so this is the Bedrock of
one of the most successful uh forms of
therapy for depression and anxiety and
phobia in in the world you know I do
want to also I guess Zoom in on
something that that that you're sharing
there about our core beliefs because I
think that in addition to testing our
core beliefs one thing that I wish we
would do more is share our core beliefs
because I don't think we know what each
other's core beliefs are and I think
oftentimes we think that we are more
alone in our core beliefs than we
actually are so this is true in our
politics for instance like the amount of
people on from every part of the
political Spectrum who want more compr
more peace and less conflict is north of
80% in surveys that my lab has conducted
but people don't know that and so the
the lack of evidence the lack of data
about what other people want is a
hindrance to the goals that we actually
all
share this is also true in workplaces so
uh in the course of my work I've I've
done um sort of some some different
projects with school systems Hospital
systems businesses and one of the things
I love doing is starting with an
anonymous survey of everybody in the
community and I ask you know how much do
you value empathy and collaboration how
much would you prefer a workplace or
Community defined by cooperation versus
competition and invariably and and I'm
talking about some places where you
might imagine people would be
competitive invariably a super majority
of individuals in those communities want
uh compassion
uh cooperation and and collaboration
right much more than they want
competition or isolation so one of the
things that I love to do when I speak
for those groups is to say hey look
here's some data look around you here
you've got 90% of people in this
organization who want more cooperation
so if you just take a look in your
periphery almost everybody around you
wants that as well I also survey these
communities and say what do you think
the average person would respond to
these questions and invariably they're
wrong and so I say you have
underestimated each other and now I'm
giving you permission to stop you know
and and I think this is one of the other
actions that we can take if we're in a
leadership position anywhere right I
think that looking for more data is
great if you're a leader you can collect
those data and you can show people to
themselves you can
unveil the core beliefs of your
community and often times those core
beliefs beliefs are incredibly beautiful
and surprising to the people in them in
in those communities and give them what
I would call not pure pressure but pure
permission to express who who they've
been all along I love that and one of
the things that we've done on this
podcast is to always invite um comments
and questions critique and you know and
so forth um in the comment section on
YouTube and I always say and I do read
all the comments and sometimes it takes
me a while and I'm still sifting through
them but I think comment sections can be
yes they can be toxic in certain
environments and certain contexts but
they can also be tremendously enriching
not just for the reader but for the
commenter um and to see what people's
core beliefs are really about now
oftentimes comments are are of a
different form and that's okay that's
all right um but I think that um because
of the anonymity involved I I think I
can see that now through the lens of
what you're saying as as a license for
people to really share their core
beliefs about something as something
that could be really informative and
really enriching although I I much
prefer I confess the the model that uh
you're presenting where people are doing
this in real time face to face as
opposed to just online um as long as
we're talking about polarization and the
Wish For Less polarization um what are
the data saying about the current state
of affairs we're uh recording this uh
you know about what 3 months months or
so out from an election or 90 some days
or so from an election um presidential
election so without getting into
discussions about political camps per se
uh what do your data and understanding
about cynicism and hopeful skepticism uh
tell us about uh that whole process and
and how the uh two camps are presenting
themselves there is so much to say about
this I'm going to try to not give a
lecture here but but so like so many of
the themes in this conversation right I
think that the headline for me when I
look at the data on polarization and I'm
going to talk about perceived
polarization as well is twofold one it's
tragic because we are underestimating
one another and two there's a lot of
opportunity here because the Delta
between the world that we think we're in
and the one that we're actually in is
great and and it's it's positive as well
so there's a bunch of work on political
perceptions this is work done by folks
like Mina chakara at Harvard uh my
colleague Rob Willer in sociology at
Stanford our colleague Rob Willer uh and
uh and a lot of this focuses on what
people
think the average member of the other
side is like so if you're a republican
what do you think the average Democrat
believes what do you think they're like
if you're a Democrat what do you think
the average Republican is like and so
I'll stop talking about Republicans and
Democrats here because a lot of these
data are bipartisan they their the
biases are are pretty even across camps
and it turns out that in all cases we
are dead wrong about who's on the other
side we're even wrong demographically
about who's on the other side for
instance Democrats think that 25% of
Republicans make more than $250,000 a
year the actual number is 2% but The
Stereotype of Republicans that Democrats
hold is that they're wealthy I suppose
Republicans vastly overestimate the
percentage of Democrats who are part of
the lgbtq community for instance again
it's just a cultural stereotype so we're
wrong about even who's in the other on
the other side but we're even more wrong
about what they believe and what they
want so data suggests that there's
perceived polarization that is what we
think the other side believes is much
greater than
polarization I mean first of all we are
divided let's stipulate that and those
divisions can be really dangerous and
and are in some cases existential but
the division in our mind is much greater
than the division that we actually have
my late friend Emil brunau collected
some data where he gathered Republicans
and Democrats views on immigration he
said what would you want immigration to
look like where uh zero is the borders
are totally closed and 100 is there
totally open and he plotted the
distributions of what that looks like he
also asked people on either side what do
you think the other side would respond
in if asked that same question and he
plotted those distributions as well
other side meaning which group if you're
a Democrat what do you think Republicans
would want and if you're a republican
what would Democrats want and the
distributions are totally different the
distributions of our actual preferences
are like a hill with two peaks right so
Republic Ians want more closed borders
Democrats want them more open but
they're not that far apart first of all
the means and there's a lot of overlap
in the
distributions the distributions of our
perceptions are two hills on opposite
sides of a landscape Republicans think
that Democrats want totally open borders
and Democrats think Republicans want
totally closed borders and this the same
pattern plays out for all sorts of
issues where we think the other side is
much more extreme we think the average
member of the other side is much more
extreme than they really are there's
also work on meta perceptions what do
you think the other side thinks about
you and it turns out that people on both
sides imagine that their rivals hate
them twice as much as their Rivals
really do there's work on Democratic
Norms that my uh grad student Louisa
Santos collected where we overestimate
how anti-democratic the other side is by
two times and Rob has collected data on
violence how much do you think the other
side would support violence to advance
their aims and here the overestimates
are 400% so we think that the average
person on the other side is four times
as enthusiastic about violence as they
really are we have an image in our mind
of the other as violent extremists who
want to burn down the system and again
we've talked about the Warped media
ecosystem that we're in and that
probably contributes here but the fact
is that those misperceptions are making
all the problems that we fear worse
because if you think that the other side
is gearing up for War what do you do you
have to defend yourself and so we're
caught in this almost cycle of
escalation that really very few of us
want now I want to be really clear here
that I'm not saying that we don't have
actual
disagreements I'm also not saying that
they're that that people on on across
our political Spectrum are all Peaceable
and all kind there are absolutely
extreme and violent people around our
country that represent their political
views in horrible and toxic
ways but that's not the average and
again I want to get back to this point
that the average person underestimates
the average person not that we
underestimate everybody but that we're
wrong about most people and so again to
me this is a tragedy and an opportunity
Rob and and Mina and lots of other
people find that when you ask people to
actually pay attention to the data when
you show them hey actually the other
side fears violence just as much as you
do when you show them that actually the
other side is terrified of losing our
democracy when you show them that the
other side doesn't actually hate you
that mitigates that pulls back all of
these escalatory impulses in essence you
can decrease the threat that people feel
from The Other Side by showing them who
the other side really is I understand
this is such a massive and toxic sort of
environment that we're in I'm not saying
that hopeful skepticism will will solve
our our div divided uh political
landscape will solve our problems but I
do think it's worth noting how wrong we
are and that being a little bit less
wrong can at least open a door maybe let
our minds wander towards a place of
Greater compromise and peace which is
what most people actually
want
wow I say that for several reasons first
of all I've never heard the landscape
described that way and I confess I
didn't know that the landscape was um as
toward the center uh as it turns out it
is uh I have also many theories about
how media and social media and podcasts
for that matter might be contributing to
this perceived
uh polarization as opposed to the
reality and uh there's certainly a lot
to explore in terms of what we can each
and all do to remedy our understanding
of what's going on out there as a
consequence I'll ask um can some of the
same tools that you described to better
interact with one's own children with
one's own self uh with other individuals
and in small groups be used to um sort
of uh def fragment some of the cynicism
circuitry that exists in us around this
polarized excuse me perceived highly
polarized political landscape I love
that clarification yeah absolutely uh I
think that the answer is yes there is
lots of evidence that we are actively
avoiding having conversations in part
because of who we think the other side
is there was an amazing study that was
conducted during Thanksgiving of 200 16
which as you may recall was directly
after a very uh polarizing election uh
and researchers used geot tracking on
people's cell phones to examine whether
in order to go to Thanksgiving dinner
they crossed between a blue County into
a red County or a red County into a blue
County in other words are they going
into and I'm using air quotes here quote
unquote enemy territory for Thanksgiving
dinner and they used that as a proxy of
whether they're having dinner with
people they disagree with and it turns
out that people who crossed county lines
who crossed into enemy territory again
in quotes this is perceived
polarization uh they had dinners that
were 50 minutes shorter than people who
were dining with folks who presumably
they agreed with so we're talking about
forsaking pie Andrew they're they're
giving a pie in order to not talk with
people they disagree with and I think a
lot of us are very skittish about these
conversations because if you believe
that the other side is a bunch of
bloodthirsty
Marauders why would you want to talk
with them why have a beer with a fascist
you know that's just not a great
plan the truth though is that when we
can collect better data often times we
end up with better uh with better
perceptions and I mean better in two
ways one more positive and two more
accurate right now again I want to say
that there are real threats in our
political environment I'm not asking
anybody to make themselves unsafe in any
way but uh in our lab again my wonderful
graduate student Louisa Santos ran a
study where we had about 160 people
these are folks from all over the
country who uh took part in Zoom
conversations we made sure that they
really disagreed about gun control
immigration and climate change and they
talked about those issues um we asked
them to forecast what those
conversations would be like and we asked
other folks to forecast what those
conversations would be like and the
forecasts went from neutral to negative
some people thought it won't make any
difference and other people thought it
would be
counterproductive some folks in our
survey said dialogue is dead there's no
point in any of these
conversations um we then brought these
folks together oh and I should say among
the people who were cynical about these
conversations and who forecasted that
they would go
poorly was us the research team Louisa
and I spent hours talking about what if
people start to threaten each other or
dox each other or look up each other's
addresses you know Andrew that we have
institutional review boards that make
sure that we're keeping human subjects
safe and the IRB wanted all sorts of
safeguards in place because we all
thought that these conversations might
go really poorly after the conversations
occurred we asked folks who had taken
part in them to rate how positive they
were on a 1 to 100 scale and the most
common the modal response that people
gave us was 100 out of a
100 and it wasn't just that they liked
the conversation they were shocked by
how much they liked the conversation
they also reported less negative emotion
for the other side as a whole not just
for the person that they talked with and
they reported more intellectual humility
more openness to questioning their own
views
so here are conversations that we as a
culture are actively avoiding because of
our priors our priors are wrong given
the data but we don't know that and we
don't we don't give ourselves chances to
learn that we're wrong because we don't
collect the data and when we do collect
the data when we step in and take that
leap of faith take that social risk we
are shocked uh and humbled and feel more
positive and maybe even feel a slightly
greater sense of hope that there can be
some way out of this toxic environment
that we're all trapped in well J Dr
zachie thank you so much for sharing
your in incredible like can only be
described as wisdom into this area of um
Humanity right I mean to be a cynic um
is uh one potential aspect of Being
Human um but you've made very clear that
we have control there's plasticity over
this aspect of ourselves if we adopt the
right mindsets apply the right practices
and you know it's so clear based on
everything you've shared today that you
know humans are operating rationally and
yet irrationally at the same time this
I'm certainly not the first to say that
um but in the context of cynicism and in
the context of being happier individuals
and families and couples and groups that
to really take a hard look at how
cynical we are and to start to make even
minor inroads into that through belief
testing you know I I wrote down as we
were talking that uh what I really feel
you're encouraging us to do correct me
if I'm wrong is to do both internal and
external reality testing in an effort to
move us away toward internal and
external polarization and you know I
can't think of any higher calling than
that and you're
giving us the tools and those tools are
supported by data these aren't just
ideas they are they are data supported
ideas and I just want to thank you for
uh your incredible generosity in coming
here today to talk about those ideas
your book is phenomenal I already
learned so much from it and I highly
encourage people to read it and what
you've shared with us today is
phenomenal and I do hope to have you
back again to talk about another topic
that uh you are expert in uh which is
empathy but we'll have to all wait uh
with baited breath for that myself
included so once again I just want to
thank you for your time the incredible
work that you're doing and the evolution
that you're taking us uh on so on behalf
of myself and everyone listening and
watching thank you ever so much Andrew
this has been an absolutely delightful
conversation and and I will say my
forecast of it was very high and it has
exceeded that forecast um I also just
want to take a moment to thank thank you
for your work as a science Communicator
um as somebody who believes in not just
uh trying to generate knowledge but also
to share knowledge I think that uh it's
absolutely one of the most important
services that we can do as folks who
have been trained and learned all this
stuff to bring that information to as
many people as we can and uh I think
it's just it's an incredible Mission and
clearly has had such wonderful impact so
it's it's an honor to be part of that
conversation um and and to be part of
that effort well thank you I'll take
that in and um it's a labor of love and
an honor and a privilege to sit here
today with you so thank you ever so much
and please do come back again I would
love that thank you for joining me for
today's discussion with Dr Jamil Zaki to
learn more about his work and to find a
link to his new book hope for cynic
please see the links in the show note
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haven't heard I have a new book coming
out it's my very first book it's
entitled protocols an operating manual
for the human body this is a book that
I've been working on for more than five
years and that's based on more than 30
years of research and experience and it
covers protocols for everything from
sleep to exercise to Stress Control
protocols related to focus and
motivation and of course I provide the
scientific substantiation for the
protocols that are included the book is
now available by pre-sale at protocols
book.com there you can find links to
various vendors you can pick the one
that you like best again the book is
called protocols an operating manual for
the human body if you're not already
following me on social media I'm hubman
lab on all social media platforms so
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and on all those platforms I cover
science and science related tools some
of which overlaps with the content of
the huberman Lab podcast but much of
which is distinct from the content on
the huberman Lab podcast again that's
huberman lab on all social media
channels if you haven't already
subscribed to our neural network
newsletter our neural network newsletter
is a zeroc cost monthly newsletter that
has protocols which are 1 to three-page
PDFs that describe things like
optimizing your sleep how to optimize
your dopamine deliberate cold exposure
we have a foundational Fitness protocol
that describes resistance training sets
and Reps and all of that as well as
cardiovascular training that's supported
by the scientific research and we have
protocols related to neuroplasticity and
learning again you can find all that at
completely zero cost by going to hubman
lab.com go to the menu tab in the right
corner scroll down to newsletter you put
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email with anybody thank you once again
for joining me for today's discussion
with Dr Jamil Zaki and last but
certainly not least thank you for your
interest in science
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