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How Skydio Ships Flying Robots With Just 20 Product Managers

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Skydio is redefining the role of aerial robotics by evolving from simple consumer toys into critical infrastructure that solves complex business problems across four main sectors: public safety response, defense and intelligence surveillance, physical security for large venues, and industrial inspection. Unlike traditional drones often viewed as mere camera platforms or expensive helicopters costing thousands per hour to operate, Skydio's flying robots are designed to be autonomous tools that integrate hardware, software, and cloud services into a vertically integrated solution. The company emphasizes that their technology is not just about the quadcopter itself but includes robotic base stations and arms, creating a full-stack ecosystem where drones can act as first responders or provide real-time intelligence without requiring constant human intervention. The operational model at Skydio relies heavily on deep customer immersion rather than traditional market research, driven by a philosophy of being "customer first." With only about 20 product managers managing the entire stack from hardware to autonomy, the team operates with no travel budget for their PMs; instead, they are expected to go directly into the field to gather data and understand real-world usage. This lean approach is supported by specialized engineering teams that execute deep investments in specific features, such as night vision capabilities or advanced obstacle avoidance algorithms, often embedding engineers directly within customer operations like fire departments or military units for extended periods to ensure the technology meets exacting needs before returning to refine the core platform. Financially and strategically, Skydio distinguishes itself by funding its massive expansion through revenue rather than debt or heavy venture capital rounds, committing $3.5 billion over five years specifically toward building a secure supply chain in the United States and allied nations. The company competes for top-tier talent against tech giants like Google but maintains this position through a mission-oriented culture that values solving real-world problems over theoretical innovation alone. By earning regulatory trust from bodies like the FAA through demonstrated safety and autonomy, Skydio has secured waivers ahead of competitors to scale fully autonomous fleets in the near term, proving that advanced robotics can democratize access to air support for squad-level units rather than just elite military battalions.
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We've all probably heard of drones. We actually believe that we're on a journey from toys to tools to infrastructure. >> Alden Jones, VP of product at Skydio. >> You are literally competing head-to-head with Google, the large >> Always in terms of talent. >> Yeah, and then on the mech E's, the mechanical engineers, electrical engineers, you're competing with I mean, we're in the Bay Area to get the best talent, but we're definitely competing for it. >> When can we expect like fully autonomous [music] fleets of robots flying? >> It is very near-term. I think we're >> Do you oversee both the software and the hardware component of the robots? >> and then we have software leaders on the autonomy side, SVP of engineering overall also work with the hardware engineering and manufacturing leaders. In Ukraine, they're doing a lot more unfortunately like really large-scale battle, and so today a Ukrainian soldier will not move on the battlefield without air support from the drone. >> I'm curious to know what is your background in order to, you know, make you want [music] to combine both worlds cuz it's also like not something easy. >> Hey, this is Carlos, CEO at Product School, [music] and your host on the Product Podcast. Today, I flew out to Skydio's office in California because my guest [music] builds flying robots. Alden Jones runs product there across hardware, software, and autonomy, which is rare enough. What's rarer, he has a history degree, he is not an engineer, and he [music] drove supply trucks in Iraq before any of this. Here's what we cover: Why they refuse to call them drones, the 3,000 an hour helicopter they are replacing, 55,000 emergency calls a month, and the metric for when nobody gets dispatched, [music] 20 product managers, no travel budget, go get the signal, a 3.5 billion dollar commitment funded by revenue, not debt. [music] Let's get into it. >> Alden, welcome to the Product Podcast. >> Thank you for having me. >> Well, thank you for having me, and technically the host of the the podcast, but you're hosting me at your office. >> Yeah, but you're in charge now. >> Well, we we see, and I had to come because what you guys are building is is incredible, right? It's flying robots, and I think it's something that you I I'm very lucky, very grateful I had the opportunity to to to see. >> Yeah. >> And I hope that we can take some of that magic and explain what you guys are really building here. Um but maybe we start with the beginning. Why am I using the term robot, flying robot, instead of just drone? >> Sure. Um so I think we've all probably heard of drones and we think about quadcopters and many people probably think about them as toys. Many people who work with them maybe think about them as tools. We actually have believed that we're on a journey from toys to tools to infrastructure. And when you think about robots being used to do really important jobs, there are so many different things that we are building that isn't just the flying quadcopter. So we're building different kinds of platforms. We're building robotic uh base stations to host those platforms. We're building robotic arms. So in order to deliver the full solution, we don't just build quadcopters that people are probably used to. We're now building a suite of robots to solve problems. >> And give me a sense of the scale of your business today. >> So we're just under 1,000 people uh which includes manufacturing, which we also do here in California, uh and a super multi-disciplinary team of experts. So we do everything in house. We do um everything from software, hardware, logistics, supply chain, manufacturing, chip-down design, and most of the team in engineering is is here in California, but we actually have engineering offices around the world to capture certain disciplines like autonomy and cameras, um some defense tech, and then go-to-market is uh all over the place. >> And you guys cover the full stack, you're very vertically integrated. >> Yep, vertically integrated. Uh build the hardware, ship the embedded software, ship and build all the cloud software, all of it. >> Well, and you as the product executive, like how do you actually fit into this picture? >> Yeah, so day-to-day uh what I think about my team is we have sort of the core product platform team. So these are the folks who are looking after hardware, the core software experience, core autonomy, embedded work, communications, or connectivity as we call it, and product operations. And so, they are supporting building a lot of the tech stack, essentially, that our business is built on. And then, we also have vertically integrated PMs who they aren't quite GMs, but they are really focused on delivering uh bespoke value for a specific use case for a customer. And so, we do that across several different industries. >> So, you oversee both the software and the hardware components in their products. >> Yep, and then we have a software leaders on the autonomy side, SVP of engineering overall, uh and then also work with the hardware engineering and manufacturing leaders. >> So, typically host the CPOs that work in software products only, like Netflix, Airbnb, many others. Yeah. This is quite unique. And I'm curious to know what is your background and that to, you know, make you want to combine both words cuz it's also like not something easy. >> Yeah, it's a great question. So, maybe just a spoiler alert, I'm not an engineer. Uh I have a history degree, and I was really motivated at at a young age to join the military. Come from a family who's done service, and I really wanted to to try and give back. And so, that's what I did earlier in my career. Um and I think in that I got to see how technology needs to be used to succeed in really critical situations. And as I got back into the workforce, you know, I had some like kind of Fortune 500, like I call it leadership jobs. They were kind of boring stuff. It's what you do when you get out of the army. But I eventually found my way to an innovation role at a telco company where I got to start to experiment with drones. And I think I had an opportunity there to really teach myself about technology and like got to, you know, start to work a little bit in software, start to try and code a little bit, learn about drones, learn about physics. And ultimately, that that led me to Skydio. And then, I actually started at Skydio as the customer success leader. So, we had a team of zero. We built all the functions. So, everything from pre-sale solution engineering to post-sale support, but this is just a incredibly technical company and so I got to build really great relationships and learn a lot with engineering leaders and hardware software as we grew the business and grew the company and bumped into all the problems got to learn about how this tech stack works and like really dive deep to explain what was going on and then ultimately I got I got the opportunity. I will also say that we have fantastic technical founders. So Adam's our CEO and and co-founder. They're fantastic brilliant engineers. Adam and I work quite a lot together. I would say that he visionary wise absolutely hardware vision and probably a little bit more executing on the hardware side with my team and on the software side probably a little bit more leadership there. >> Cobus I now want to dive a little deeper into the actual product. You were giving me I wouldn't even call it a demo. That was real. Like you were flying multiple drones actually multiple robots sorry at the same time what is the actual use case or main use cases that you are covering with your flying robots? >> Yeah. So maybe let's just zoom out a little bit. You mentioned this before. We call ourselves a flying robot solutions company and so at the end of the day we are trying to solve business problems or critical problems for four kind of main use case. So one is response. We call that drone as a first responder. You can think about that matches pretty nicely with public safety. ISR intelligence surveillance and reconnaissance which is a term that is used in the military essentially for gathering information on the battlefield and so we provide use cases essentially camera drones to collect intelligence and work with militaries. We have all departments under the Department of War and 29 allied nations so very proud of the work that we do there. We work on security so this is imagine large fixed sites that our customers have so think of a data center or a dam or a power plant. They want to secure that today customers are usually have roving patrols of human beings walking or in cars 24 hours a day. It's expensive. It's inaccurate. a lot of false alarms. And then inspection, there are trillions of dollars of infrastructure around the world and this is what I did in my previous role, digitizing a portfolio of assets allows businesses to be so much more efficient and I have a couple stories that I want to tell but I I want to talk about DFR just real quick real quick. So just sense of scale in DFR. So there's around 250 million to 300 million, it depends on how you count it, public safety or 911 calls in the United States every year. Today Skydio and Jess about 3.5 3.8 million 911 calls every every month. We respond to 55,000 911 calls every month and around the country 25 million Americans live within 2 miles of a Skydio DFR dock and that is up from 12 million I think just like 8 months ago. So like things are really growing um and the use cases there are essentially helping public safety get the best information as fast as possible to make the right public safety uh choices as they're helping the community. >> So I think this I want to double click on that because I was asking you this um off camera um the traditional alternative today is what? >> Yeah, so there's so in public safety there's two alternatives. The one that probably everyone is thinking about, you immediately reach this conclusion which is right as the helicopter. It's an interesting uh proxy. I mean it's it's a flying camera. It's just really expensive. It's $3,000 an hour to operate. You know, the going rate of a helicopter somewhere between 10 and 25 million dollars depending on how much money you want to spend. So it's a very expensive tool and you just cannot respond to the density of calls that you have in any given city. And so one of the things that we do with DFR when we sit with our customers early in the pre-stage or the pre-sales process, we actually sit with them with their data and we map all of their 911 calls for the year. They give us parameters on which kind of calls and priorities they care about and then we advise them on where they can best put docking stations so that they can most quickly respond to those things. The other alternative, which I know you've had a I've I've listened to a few of your guests, I know some of your listeners have done this, but if you go on a police ride-along, which you can actually request from your community if you ever want to do that, you can go to the police station and ask, is just the radio. They'll they'll have a they've what's called a mobile data terminal. It's a little toughbook kind of computer in their in their car, and they'll get a one-line dispatch, you know, "Suspect with knife threatening whatever." That's all they know. No images, nothing visual, and we're such visual creatures, and maybe a radio call saying like get there or go off your this job and go do that. There's a lot of nuance department to department. There's I think like 18,000 different public safety agencies in the United States, so it's a wide tapestry, but generally that's the use case, or excuse me, that's the workflow. And so it's just imperfect information in a really high-stress scenario. >> It's difficult about success metrics, right? Because here you are talking about literally responding to emergencies in some cases, right? So, how do you measure success? >> We actually have something in the product I should have shown you this. I didn't Oh, man, what a miss. >> Maybe later. >> Yeah, afterwards. Uh we call it the DFR uh outcomes dashboard. So, we measure um a couple of critical things. We measure response. So, did the drone get there first? That's like a big important thing. We measure what the response time was. Uh we talked about this a little bit off camera like and if you go to any city council meeting, any mayor, any police chief, they are really interested in what is my response time. There's a lot of budget and funding and and a lot of contributing factors to this, but it's as a community as Americans or as anybody, we're we expect public safety to show up when we call, and how fast you show up matters. We also track if the drone provided useful information. So, like did it actually help the officers on scene make a better choice? And then last, we actually track this is this is a fun one for maybe B schoolers, we track how often a officer was not dispatched because the drone got there so fast, realized that there was nothing going on, it was a nuisance call, and it was a waste of public city city resources to send a cop, and so they don't go. And the best part about all of this is the customers report this themselves in the product, and then their leaders get to see all these metrics. >> And this is the main segment for your business. >> This is the largest part of our business. The other three segments are yeah. >> They are there too. I would group three and four kind of into one. So, two is defense. >> Yep. >> What are some of the main use cases there? >> Defense is really interesting. If you think about a military unit, it it's like a mini city. So, they have a base. It has a border. Or maybe even a mini country. It's got a border. There's houses where people live. There's a grocery store. There's police. There's also people going to work every day. There's commuting. There's traffic. There's training area. So, that's like on base. And that's probably not what most people think of when we were talking about the military application, but it's an important thing. And it's something that we definitely serve our customers. On the And that's mostly the security use case. On the ISR side, tactical ISR is is what you imagine. I think all of us are reading the news today, and we know what's happening in Ukraine, and it's it's a very unfortunate tragic situation. But essentially, the goal is to have the best information possible to to keep yourself safe, and to you know, complete whatever objectives that you are assigned. So, I mean, I can I'm happy to get personal. Like, I'll think about my own deployment. So, you know, my job I I I wasn't anything fancy. I was a I was a truck driver. I was a truck driving officer. So, I had a 20 trucks, folks that worked for me. We would bring supplies back and forth in Iraq. And so, we might be driving from base A to base B to bring them, you know, medical supplies. I'll give you one example as a mission. And there might be something in the road. And you know, we would stop, and we kind of look through our binoculars, and we'd like look around, and we just maybe we get out of our truck and kind of like go poke at it with a stick, you know, like that's Okay, well, instead of doing that, just send a drone, find out exactly what it is, and then you get to make a decision. In Ukraine, they're doing a lot more uh unfortunately like really large-scale uh battle. And so, today a uh Ukrainian soldier will not move on the battlefield without air support from a drone. And they're doing really sophisticated stuff, unfortunately born out of a out of a need. So, they will recon the objective. They're using drones to see where the opposing forces are. They're using drones what's called uh as a in a kinetic way, so that's like to deliver battlefield lethal effects. We don't do that. We're camera drones only. But, our job is to help those soldiers identify essentially where the people who are going to hurt them are, and then like use that to make decisions on the battlefield. >> And similarly to the first um segment that you mentioned, the traditional alternative maybe was no alternative, right? Air support is something that was extremely >> Yeah. Air support is really expensive. Like a Predator drone, we've probably all heard that in the news, is millions of dollars. You know, special forces or or units that are in like really hot areas might get some air support, but you just can't build or buy enough of them. And so, our belief is that, you know, thousands of camera drones on the battlefield giving commanders much better information to make better decisions is a way to democratize the technology down from my battalion was about 750 people. We never had air support. And we want it we have units today who at the squad level, which is 10 people, they have a drone. >> And again, like thinking about the success metrics, I can first of all, think about life saved here based on the example that you provided. >> Sure. >> Is there any other way to measure the outcome success here? >> You know what's really interesting? I you know, I could rattle off a bunch of flight uh metrics. We're about to cross our 5 million flights, uh which is really exciting. All all those metrics that we give, it's none of it includes our tactical ISR users, because all of that is completely disconnected, offline air gapped. So, we actually don't get as much feedback. There's different kinds of feedback methods with national security customers, but yes, like live saved is is the metric. Um or sometimes grim, but this is, you know, when we ask our soldiers to do something, sometimes it can be that like they accomplish their mission, which might be to go move to a piece of terrain or capture something or or go fight. >> And then moving us to the next uh bucket or segment, right? Um I was yesterday work at FINA. Um yeah. I was born in Spain, so I have to say >> Amazing. Congratulations. He's so [laughter] cool. >> Thank you. >> We were rooting for you. >> I saw one of your drones there, right? So, maybe that's a good way to exemplify how you guys are covering also like the other type of commercial applications. >> Yeah. So, um we talked about this a little bit. Public safety agencies are using the drones there, but they're doing what we would call a physical security use case. And so, a stadium's a great example. Uh there's a big stadium. There's tens of thousands of people. You want to protect them. You want to make sure everyone's safe. You want to, you know, do perimeter sweeps. You want to know what's going on. You want to be able to get eyes on a hotspot. Um so, the two ways that we think about security applications is kind of dual use. So, one is autonomous patrol. We essentially tell the drone, this is all happening autonomously, to just fly around. And the way it can happen autonomously is we're also running um AI communicating back to models to essentially look through the like the images that we're getting and either on board the drone with certain models or off board with other models like identify if there are things that the operator decide or excuse me, the customer decided that they cared about. And so, that's kind of the patrol mode. Today, that's happening with guards who are walking around or or people driving cars like we talked about, which isn't which isn't the greatest job. Uh or response. Um we I can't mention the customer's name, but there is a we are working with venue kind of companies as well, but there's also data center companies, also logistics companies. But you can imagine they have an alarm. And today a guard has to physically go and like go to where that alarm is and or try and see it in the camera and clear the alarm. Um we pulled these stats uh when we were talking with some customers recently about somewhere between 90% and 95% of all alarms in physical security in the United States are false alarms. So it's just a huge waste of time. Like why wouldn't you just send a drone? It'll probably get there in 50 seconds or less depending on where it is on its route. And then you immediately know like do you need to do something or do you not? Um and now that we're building indoor and outdoor drones, you know, we're really excited for this application to start to to scale. >> I I like that and I think that example applies to all the segments in in terms of confirming false positives. I don't like not only accomplishing a certain mission, but like knowing when there's no mission. >> Totally. You don't have to do anything. >> And like why not send a the the marginal cost of the 3% of batteries like nothing. So it's like it's not quite software zero marginal cost, but it's almost nothing. It's a couple electrons. Why wouldn't you do that? >> Let's actually talk about the software because you showed me some of behind the scenes and seems like one human can handle multiple flying drones at the same time? >> So it's very exciting. Uh I I want to talk about two things here. So one uh just to nerd out on the tech. Um so today we have customers who are flying one pilot four drones. We did two to one. Um it depends on the use case like depends on how much attention you need to pay to every drone, but you can fly, you can autonomously command the drone to go do things. One of the things that makes uh Skydio great is uh our autonomy. And what we mean by that is a combination of deep learned models that are on the drone that are looking We have cameras that look in all directions. And so we are both building a three-dimensional model of the world to to identifying and digitally create objects that we can go around. And we're identifying things to like know where we are and make smart decisions like the sky. Um so >> Like a Minecraft. >> It's very my Yeah, so the the 3D model is very Minecraft. You just need to get enough to know that you're and especially if you're flying 45 miles an hour, like you're not going to resolve fine details, but you just need to make sure you don't bump into things. But one example of like where the deep learning model is is being used on the system is we might be We have customers who will fly into a parking garage to try and clear an incident. And the drone can automatically just find its way out. And when it knows that it sees the sky, it can be like, "Okay, I see the sky. I can go do what I need to do." So that that kind of stuff. The reason why autonomy is important is the only way that you can truly operate multi-drone is that you have to trust that this system can handle itself. Handle itself also when there are off-nominal so situations. So like let's say the city loses power. You need to trust that all those drones can fly home by themselves, get them safely, land by themselves, and so 1 to 4 is an amazing application. That's just the beginning. This is going to continue to scale. And one of the things that I the second thing I wanted to talk about is for a long time in the drone industry, there was somewhat of an adversarial relationship uh with the FAA. People that you'd go into the forums and people would be complaining. And so they say, "What is FAA?" Uh this is the Federal Aviation Administration. Thank you. And we have taken just a completely different approach. You know, we believe that it is our duty and our mission as a vendor and as a manufacturer to earn the trust of our regulators. And so the way that we do that is we built autonomy. We've hired the best folks in aviation safety in the world and regulation and understand it deeply. And we work with the FAA every day to make sure that we are earning their trust. And in doing so, we have been given all of these groundbreaking waivers before everybody else because the tech can support what we want to do and they believe in us. And we prove it to them. I guess they didn't believe right away. And and we're also, you know, working collaboratively with them. >> So you said that 1 to 4 is the beginning. >> Yeah. >> When can we expect like fully autonomous fleets of robots flying? >> I don't want to like uh give away too many things about our user conference, but like people should tune in. It's It's in September. Uh, so it's not out of the question. It is very near term. I think we're I think in the industry people imagined a world where we would talk about this and talk about it and nothing happened and nothing happened and the scale that we are reaching in autonomous flight that's happening every day for the majority of of all of our flights, even if it's a response, like it's most of the time flying there autonomously and flying back but some time when they're on this on the objective, but we've now earned the trust that this is system can do what it needs to do and so like this is This is not 10 years out. This is not a That's not what this is anymore. It's happening now. >> And obviously as a probably that I'm sure you're looking for patterns and ways to, uh, group certain use cases, but at the same time you guys are covering a lot of ground. Quite literally, right? So, how are you thinking about funding the operations and making sure that you can continue building across the entire stack? >> So, it's interesting you asked that. Like, we've been working with these customer bases for quite a long time, but I would say that you know, for the first The company was founded in 2014. So, for the first half of the company's life, there was just a lot of sort of R&D and innovation teams and we we had this novel thing. We had autonomy and we had this obstacle avoidance and people could see where this was going, but we weren't delivering value. And, um, as a company we then really, uh, got close to our customers and started to deliver real value. And I think what changed for us is X10, which is the quadcopter our like, uh, workhorse quadcopter platform, the dock, and the remote operations software. When those things came together, it fundamentally changed the paradigm and so lots of folks wanted to work with us and DFR really took off. And from an investment perspective, the way that we think about it is we we actually prioritized that pretty ruthlessly when we were on that path. It was the number one company goal that we were going to make DFR successful, and we, you know, didn't invest as heavily in some of the other areas for a period of time. But, once DFR took off the way it has, and we've been so pleased with the results that our customers are having, and we get to benefit from them, we say internally we've now earned the right to go invest in all these other areas. Um we've always had a large military business, and we're we're extremely proud of that. It's a little bit more lumpy, and some of the other businesses are less lumpy. >> This kind of reminds me of what we're seeing with a lot of the LLMs, with all these labs, right? They were in the dark for many years, losing money, no product. Suddenly, product product market fit. They're growing at the same time the the capex investment is massive, really. But they're growing revenue-wise, they're not profitable yet at all, right? So, as I think about hardware investments, I don't know if data centers is an area of investment, but other areas, like how are you thinking about finding the funding the operations, and and also making sure that you are Um I think you you you had a stat that was like a certain level of commitment in terms of >> Yeah, yeah. Our CEO announced this stuff a few weeks or months ago. So, Skydio is committed to 3.5 billion of total investment over the course of the next 5 years. And there's like really two flavors of this. Like this is all of the work that Skydio is going to do, all of the drones that we're going to produce, um and there's a lot of investment in essentially the US and allied supply chain. So, in order to build the tens of thousands, hundreds of thousands of drones that we're going to be shipping, we want really secure supply chains, and we want lot more investment in the US and our allied nations. Um and so there's been a lot of work, and that's part of our commitment is US manufacturing backed by, you know, allied and partnered supply chains. And so a lot of the investment is going to go there, plus all of the other activities that we're going to be doing. >> So, that's a pretty big number. >> Yeah. >> With a B. >> Yeah. >> So, as you look at the competitive landscape of the market in general, right? Like, what is your strategic positioning and that make gives you the confidence to know that you are going to be able to raise those funds so you can actually deploy them. >> Well, the great thing is is like we're not we're not taking that. We're not like trying to go raise a big round to do that. That's just the revenue of our business driving how we're going to go make those investments, which is really exciting. I think our last round we only raised like a hundred million dollars because we we don't that's not what we're trying to do. We're not funding this via debt. We could decide to continue to do that if we wanted to go after even more markets and we might decide to do that, but that investment particular is just revenue funded, which is really exciting. Um in terms of the market landscape, yeah, I think like there's a couple things that make us special. Uh we are and I don't put myself in this category, but the company is a world-class engineering company. I I just I am so impressed with the talent that we have here and we have such a high bar for talent and a culture for how to go and get the best engineering talents. Where do they come from? All over. Uh there's clearly on the autonomy side you can imagine labs, PhD programs, drive autonomous driving, like probably some of the more traditional things, but on uh software engineering side we have folks from all different walks of life. >> So, you're actually competing head-to-head with Google the labs in terms of talent. >> and then on the mechies, the mechanical engineers, electrical engineers, you're competing with I mean we're we're we're in the Bay Area to get the best talent, but we're definitely competing for it. >> Um so, in terms of them you mentioned before the team, like how you are actually designing it. You have people who are owning different segments, not quite giants in terms of owning the number, right? So, tell me give me more details cuz I think this is quite unique, right? Like most of the the product teams that I've interviewed they have software. >> Mhm. >> So, maybe their taxonomy is slightly different. I just want to learn more about it. >> Yeah, I think to zoom out a little bit that this this org structure comes from a philosophy. So, our philosophy at Skydio is is customer first. And I was listening to a bunch of the folks that you have interviewed. I think like one thing that is true from all successful companies is that they are customer obsessed and they're customer first. It might sound different in how they do that might be different by company, but it's very clear that that is the most important thing. Like, are you delivering value for your customers? And we have a very mission-oriented culture here in terms of solving real problems for customers. So, that's the start. And then then when we look at the team, we know that we have deep deep investments that we are making from an engineering side to do the things that we do. So, just to give you like maybe one example of X10 is an amazing platform, but our customers in the military and public safety and security and in inspection, they need to fly at night. And they love the fact that we have 360° obstacle avoidance and autonomy, but it only worked in the day. And that's 12 hours of robots not doing what they need to do. And so, we invented NightSense, which is this active illumination invisible to the naked eye in in IR so that you can do all of the autonomy functions at night. That is deep investment across a wide range of teams, hardware, software, autonomy. And so, we did not want to disrupt the engineering and invention engine of Skydio. So, you have this like platform at the bottom. And then at the same time, we are incredibly customer focused. And we believe that if you don't really know what the customer needs, then you're not doing a good job in as product, as engineering leaders. I say this to everybody who joins my team at Skydio. Our team is not very big. We're like 20 product managers across that whole stack. So, we run pretty lean. We like it that way, but when you join Skydio as a product manager, I call them product leaders, there is no travel budget. If you need signal, go get it. I don't care where it is. Like, the thing about physical AI is we love data. I have I host something called product data day where we all get together and we all look at stuff and we poke at each other's data, but you have to go see the robot in the real world and see how they're using it. Otherwise, how do you know? So, you need that deep embedded with the customer focus from the product and engineering teams. The product leader is paired with an engineering leader and an engineering team and they go do what they need to do. Um and then we have what's called strikes. So, a strike is you might have a deep investment. We have a um a feature called pathfinder. So, we take maps of the world, digital surface maps, we know where buildings and trees are, and we autonomously will plan a route for the drone that is the most efficient way to get there without bumping into anything. That was a deep feature that we built. We built it very expressly for DFR to minimize the time on site or to the time to get to site. And so, several core members of autonomy and embedded engineering went and we call it a strike. They embedded with the DFR team and they just worked with that team. They sit at the same place, they eat lunch together, they do everything for 6 months until it's done, and they go back to platform. >> That sounds like what other companies would say um forward deployed engineers. >> Uh almost. Yeah, yeah, yeah. Except uh yeah, yeah. Very similar, yeah. >> Yeah. So, it's engineering plus product as part of the same org with an R&D platform. >> Yeah. And design. I can't I can't forget my design fact uh partners. >> What do you think about design here? What do you mean by that? >> So, uh we have When we think about design, I think there is so much raw engineering that goes into like how how do we deliver something that works? It's a really hard problem. The product managers are spending a ton of their time thinking about like is this the right thing that I need to prioritize? We have so much demand for what we're building that every day is like an agonizing choice between like can I where do I invest here or here? And design is really important for us to make sure that what our customers are experiencing is intuitive to use, feels safe for them to use. If you think about like more and more autonomous actions from a flying robot, they need a customer needs to feel that this thing is is going to do what they ask and when it takes its own action, is doing so in a safe way and and showing them how it's going to work. I don't know if you have any if you've done any self-driving with a Tesla or whatever but like it's great that you know where it's going to drive. Like you need to have that you intuitive user experience to make sure that they trust the robot. >> So, let me use the example of this that here because in a way I can see some similarities with their building hardware plus software. The software can be upgraded very frequently. >> Yep. >> How long is your hardware cycle? >> So, what what we call a major program is about 2 years. We've done one, I think R10, which is our uh indoor drone, we might have done in like 13 months or 18 months, maybe 18 months. But generally about 2 years and we make big jumps. Uh we also do revisions on that hardware uh to make reliability improvements, to make other product improvements for capabilities and we have attachments and accessories and stuff like that. So, that's shorter but I'd say generally it's about 2 years. >> Well, thank you for the master class on hardware with uh software in our flying robot context. This is definitely a very unique episode. We've never had any any anyone who's building something like this before. So, it's been a pleasure. >> Yeah, absolutely. Thank you so much for uh letting me on the show. It's been great.