Video summary
Brandon Elvik of Blackrock Insurance Group in Florida shares how top agents at his agency are earning an average of $25,000 monthly, with high performers exceeding $90,000 by adhering to a philosophy that prioritizes removing friction and sharing systems rather than controlling staff. His journey from spending heavily on ineffective leads to becoming a self-sufficient leader involved solving personal problems first before systematizing those solutions for others, resulting in an environment free of "Kool-Aid" meetings or restrictive ownership models. Instead of micromanaging agents, Elvik partners with them based on trust and proven processes while employing full-time recruiters, trainers, and mentors to support growth without stifling individual freedom.
The core business model relies heavily on oversimplification through the use of a single CRM and streamlined workflows that save time compared to complex systems, alongside an inbound focus where agents wait for clients who explicitly request insurance rather than making hundreds of cold calls. This strategic shift has boosted close rates between 40% and 60%, while their lead strategy involves operating platforms without marking up costs for agents; Elvik absorbs the monthly loss on leads through staff salaries to ensure they can place policies with carriers eager for business, thereby minimizing denials rather than chasing desperate prospects. Furthermore, success within this model requires a strong mindset that avoids complacency caused by lifestyle creep and addresses root causes of financial goals, ensuring leaders help agents achieve their objectives instead of keeping them in restrictive boxes.
Brandon Novick reinforces these principles by discussing his agency's rapid growth and high earnings potential without setting unrealistic expectations for listeners. He emphasizes a philosophy centered on helping clients rather than forcing claims, aiming to create the best possible system regardless of whether policies remain active or lapse, which reflects a deep care for both his team and customers. For those interested in exploring this approach further, Novick directs people to his YouTube channel "Insurance Sales Training," where hundreds of videos cater to thousands of subscribers seeking practical advice on insurance sales training.
The collaboration between the hosts and guests highlights Novick's reputation as a systems-based individual who genuinely cares about his team, concluding with mutual appreciation for their work together on the Power Player podcast. Ultimately, these insights illustrate that true leadership in life insurance involves building sustainable systems based on trust, ethical partnerships, and client-centric values rather than relying on outdated sales tactics or controlling management styles to achieve financial success.
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How do you get some of your average
producer to make 25 grand a month?
>> So, it starts
>> And how does that compare to the average
IMO and what the average producer
normally makes?
>> Yeah. Yeah, that's a big difference.
Actually, it's a massive difference. And
it's almost so much that it's it's hard
to believe.
Right? So
>> Yep.
>> [music]
[music]
>> What's going on, you guys? Welcome back
to the CA Power Player podcast. I'm your
host, Cody Askins. Man, I'm excited for
our guest, dude. This this cat is uh He
not only has been successful in the
business himself, but he's also been
phenomenally successful uh at helping
others succeed. He's got a bunch of
unique ways of helping agents,
um especially experienced agents who are
looking for like to be revitalized and
get going again, or the new agent that
will actually work and that don't want
to uh babysit her.
Um
and he's got uh
he looked at all of his agents. This is
really cool. He looked at all of his
agents and the average producer was
earning $25,000 a month. Three had over
50, two over 60, one top producer had
over $90,000 last month. We talked
through a bunch of different scenarios.
He's from Port Saint Lucie, Florida,
Blackrock Insurance Group,
BIG,
Mr. Brandon Elvik.
>> Hey, man. Thanks for having me on here.
I'm super excited to get into it.
>> Dude, thank you, bro. Um you know what's
interesting? We had the first
conversation we ever had was Power
Players Colorado
um outside on the deck overlooking this
the mountain and you know, that was uh
and I and I could tell instantly I was
like, this guy
is he's no fluff.
He keeps it real and he
is really like
hungry to like help people. You know?
Um and so
welcome to the podcast.
>> Yeah, it is great to be here, you know?
I've been watching it for years and and
I'm pretty sure that a lot of other
people have as well, right? At least
150,000 or so, right?
>> Yes, yeah, yeah, yeah, exactly. Yes,
yes, yes. We hope We hope they're all
still watching, right? Um
how how have you got to where I think
one thing that's interesting is like I
feel like you've done a good job and and
again, guys, we're going to keep it
real. We're going to go through some
some myths, some conspiracy theories,
all kind of stuff throughout this
podcast. You're going to enjoy it. Um
how do how does How do you get to where
the average producer
uh cuz I know you don't love, you know,
babysitting people who don't want to
work. Um
how do you get some of your average
producer to make 25 grand a month?
>> So, it starts
>> And how does that compare to the average
IMO and what the average producer
normally makes?
>> Yeah. Yeah, that's a big difference.
Actually, it's a massive difference. And
and it's almost so much that it's it's
hard to believe,
right? So,
>> Yep.
>> whenever I originally came into this, my
process, my theory
was to try to help people make as much
money as I could the most efficient way
possible.
>> Mhm.
>> Because that's what I wanted for myself,
right? And we went through and we tried
to reduce the friction, and we tried to
reduce the Kool-Aid meetings and the BS
and the nonsense that everybody goes
through because you you come into this
industry and you get thrown into a room
with like 100 other agents, right? Or
you get thrown into a Zoom room nowadays
cuz they don't do it in person anymore.
>> Yeah.
>> And it's all about motivation and
getting you to just show up in the room
to begin with.
And
I was like, "Man,
I'm not interested in that.
>> Mhm.
>> All I'm interested in is feeding my
family.
So, I came in and I said, "Where are we
getting our leads from?"
Okay, it's lead vendors. Well, what are
the lead vendors doing?
Oh, they're making money off of me.
>> Yeah.
>> Okay, fair. They're running a business.
They should make money off of me. But,
also,
if I could find a way to circumvent the
lead vendor, if I could become the lead
vendor for myself, how much money can I
save and how much more money can I make
if I do that? So, that was the first
piece.
>> Mhm.
>> And then, I started talking to way too
many clients, like more than I could
handle. So, I had to develop my sales
skills.
And
even though I was brought in on the
Kool-Aid and the nonsense,
>> Mhm.
>> I wasn't really getting any help there.
So, I had to figure it out myself. I had
to go through, I had to practice
step-by-step,
and figure out what's going on. So, I
had to listen to my own calls and I was
like, "Man, if I just had somebody that
could help me out, that could listen to
this, that could help me with a process,
>> Mhm.
>> I could create a process that's better
for myself. In fact, then I could start
duplicating that process and bringing it
to other people."
And, unfortunately,
I didn't get that much of that help.
So, I had to figure it out myself.
>> Mhm.
>> I was probably about $40,000 in,
cash-wise, in my first month without
making my first sale.
>> Wow.
>> And I said, "How can I
>> It's like you bought a car.
>> Yeah. [laughter] Yeah. Well,
I I mean, and back then, it was a a nice
mid-size car, too, you know? It wasn't
It wasn't a cheap one, right? It wasn't
a Honda Civic that was pre-owned. Uh so,
I said, "Okay,
I need to fix this problem. I need to
fix this problem that's in front of me,
the problem I'm going through. I need to
fix it for more people, cuz if I don't
fix this problem for more people,
it's going to keep on happening over and
over and over again. And when I got my
start,
man,
I wasn't trying to be an agency owner. I
wasn't fantasizing living the dream. I
didn't want to be up on a stage. I
didn't want anybody to worship me, dude.
I just wanted
to help myself, help my family, and then
help other people. So, agents started
asking me questions. They started asking
me questions. They say, "How do you do
this?
How are you efficiently making 30 to
40,000 dollars a month after being 30 to
40,000 dollars negative?
How did that happen
from your first 2 weeks of not making a
sale to making 8,000 dollars in the next
week?"
And so, I took all of the systems and
the processes I was putting in place and
I started I just started sharing the
information, man. That's it. Just like
when we talk. We've talked about leads.
We've talked about sales.
I'm just here to share the information.
And it's as easy as that. How do you get
those agents making 25,000 dollars a
month? You share the information
instead of hiding it and keeping it
secret
to the people that needed the most, the
people that need to make money fast, the
people that want to have a good
lifestyle, and they want to progress
from whatever level they are at to the
next level.
>> How did you end up
um
getting to this point in your career?
Like
how did it go for you early on in
selling? And like obviously, you were
figuring out the business, you're buying
leads, you're investing a lot of money
like you just mentioned. Kind of pick up
where you left off where but you weren't
getting a lot of help and you you could
see like a lack of systems, but you knew
you wanted to feed your family.
You didn't need all the other stuff, you
know, like
how did those next few years go and how
did you transition into like
I'm helping people now.
>> So, I started helping out people pretty
quickly
because whenever somebody's doing well,
somebody always reaches out.
>> True.
>> And that's okay.
Because they're just trying to feed
their family. They're just trying to
trying to make sense of all of this.
That's right. So, I started helping out
others very quickly and I had an
individual that was a part of another
group. No names to be mentioned. And he
loved sending people in my direction.
He loved sending people in my direction.
And I was okay with that because we were
all making money collectively.
Uh but
there was a lot of things that were
missing.
There was a lot of things that were
missing. And the fact that
even in my mind to think that I would
send agents from my group from my agency
to someone else and expect them to help
them for free.
>> Mhm.
>> It just seems unethical.
And
it was good that I was able to learn and
help others throughout that process.
But they started coming to me not just
for help but for guidance.
Instead of just hey, how do I overcome
this objection? How do I get leads
flowing this way?
>> Yes.
>> How do you make sense of this?
Like how do you get to the next level?
How do you get more consistent? Why do I
feel this way whenever I'm doing the
same thing and I make money one week and
I don't make money the next?
>> Exactly.
>> You know, how do you how do you get past
that? How did you get past that? And so
it it evolved and it changed. And
I
didn't
ask for it.
>> Mhm.
>> You know, they they say that
the best leaders
don't choose to lead, they're chosen.
And I'm no one special.
I'm no one special. But you know what?
There was people that were out there
that needed help and that were coming to
me and they said, Brandon, if you go out
on your own
let me know when.
Because as soon as that happens, as soon
as you go out there
I'm coming with you.
And I'm like, thank you, appreciate it,
but not yet. I need to get more
knowledge. I need to get more
information. I need to actually be in a
position where I can help you get to
that next level before I'm going to try
to help you get to that next level.
>> Mhm.
>> Okay? So I spent years with my head down
working
helping other people without reward.
And then,
>> Mhm.
>> I had a shake-up. [clears throat]
Someone threatened to put me out of
business.
Right before Christmas.
I have three kids.
I have three children, and someone sent
me an email
and said, "If you don't get me a report
of this activity
by the end of today,
I'm going to put you out of the
business.
I'm going to bash your name,
and I'm not going to let anybody work
with you moving forward."
>> Mhm.
>> And so, that right there
>> That didn't sit well with you.
>> No.
>> [gasps]
>> No.
>> Rightfully so, but yeah.
>> Yeah, and we talked about it.
>> Yeah.
>> Me and you, we talked about it.
>> Yeah.
>> And I said, "You know what?
I'm done.
>> Mhm.
>> I'm done playing somebody else's game.
I'm done helping people that don't want
to help people.
I'm going to move forward and help
people that need help, because that's
the right thing to do. I'm going to go
for their goals.
I'm going to help them achieve what they
want to achieve.
And I'm going to put myself up
to potentially deal with a lot of heat.
And I did.
>> Mhm.
>> But that was pretty short-lived.
Things are going really well now.
>> Good. It's cool.
Uh and you're still helping people?
>> Yeah.
>> And you get to help them how? The way
you want to help them? You're able to
build out the systems and all the things
cuz you mentioned something um a lot of
agents do feel like
it is this complete roller coaster.
>> Yeah.
>> And then one week I figured it out, I
did well, and then I'm like, they're
like, "Okay, I got this." And then the
next week I I don't I don't know what's
going on. I don't know how to get in
front of people. I'm struggling. Or
they make a bunch of money, and then
they're like, you know, take some time
off, and it's just the business is just
up and down, up and down.
>> But it does not have to be that way if
you have the right systems and processes
in place, you know.
>> Mhm.
>> Speak to that piece.
>> So,
we always try to oversimplify things.
And And I try to oversimplify things as
much as I can. There's a million things
going on in my life, in my head, and
there's a million things that we can do.
But,
we tend to try to oversimplify things
that should be complicated, and we try
to make simple things
complicated.
So, what I try to do is take a look at
all the noise, and what can we
oversimplify?
How can we break it down to make it as
easy as humanly possible?
>> Yeah.
>> We don't need 15 CRMs.
We don't need 15 lead sources. We don't
need an SOP that changes every other
day.
What we need is simple,
repeatable, something that you can
follow that's easy. So, we took out the
friction in the systems, cuz we don't
need a million systems. We have one.
I don't have two or three CRMs. I don't
have 5 million drip campaigns. Because
agents spend so long trying to set up
their CRM, they're wasting time
and not making money.
Because they want it to be perfect
before it gets started.
>> Mhm.
>> So, if you're doing that all on your
own, trying to perfect everything,
spending all of that time,
but you're not spending time doing the
right activities, which is getting in
front of the client to begin with.
>> Yeah.
>> Placing the policies.
Doing the right thing by the client. Oh
my gosh, crazy concept. Yeah, we make a
lot of money, but we also want to do the
right thing by the client, too.
Right? I step in,
and I assist with those goals in those
roles.
Because
we have a tendency to drift if we don't.
>> Mhm.
Yeah, we do.
I I I feel like too you've done a good
job of um
you mentioned some of those you know,
relationships wanting to keep working
with you and wanting to keep getting
help and all this kind of things. How do
you
I feel like people in industry feel like
uh they want to like they they stake
their claim to people and they own
people and like they're theirs.
>> No.
>> Like you
>> to go there?
>> They're your guy.
They're they're my guy. This is my dude.
Do you know what I mean? You can't talk
to her. You know what I mean? Like it's
a like a it's it's weird. Like it's
we're aligned. Like it's you know,
that's why we started 8% cuz we're like
dude, we can all help each other, you
know.
People people thought that was weird. Um
it's being a little less weird today
than it used to be which is good. Uh
yeah, I mean
you how important is it to do
do you even have to earn
and continue to earn their trust and
their business and their relationship or
do you know, do you just
you just own them?
>> [laughter]
>> Uh absolutely not. So, I don't think
anybody likes being under thumb.
And you know what? Maybe there's some
people, but I'm not one of them and I
think anybody that goes into this
industry wants to be under thumb.
You see, the thing is is whenever you
don't have a lot to offer
>> Yeah.
>> you try to control.
>> Mhm.
>> Because if you have no value
you want to put somebody and constrain
them into a little box because you don't
want them to look out there because
>> Yeah.
>> look out there, they're going to see
some more value because the grass might
actually be greener over there.
>> Mhm.
>> You know, sometimes sometimes you look
at the grass and you think it's green
over there because you're not watering
the grass you're standing in.
>> Mhm.
>> And those people that try to own other
people, that try to limit them, that try
to not release them to work with other
individuals for better opportunities
they're people that are not watering
their own grass because they feel
entitled
to ownership of human beings.
I work with agents. I partner with
agents. I partner with agency owners.
We've got over 150 agents in our
organization.
I do not own my team. I do not own my
agents. I own my processes.
I own my responsibility
to the people that have put their faith
in me.
I do not own them.
>> Mhm.
>> And unfortunately, people that have low
value that think in terms of scarcity
>> Yeah.
>> do those things. They show those
behaviors and they pretend that they own
somebody because they signed a contract
with them 5 years ago.
>> Mhm.
How many people feel trapped
in that scenario?
>> I think we all do.
Whenever somebody
goes from being kind
and promising you the world
>> Yeah.
>> to being distant and not helping you.
And then you say, "Hey,
I think that I need a positive change in
my life. I think I want to try this."
>> Yeah.
>> You told me when we first started
working together
that I would have agency, that I would
have ownership.
That I would have the ability to leave
if I wanted to.
And we've had a positive relationship,
but I'm not growing the way that I want
to grow.
Can I please leave?
And then somebody comes to you and says,
>> [snorts]
>> "It doesn't matter if I told everybody
publicly, no, you can't."
>> Mhm.
>> And maybe, just maybe,
they threaten to completely take you out
of the industry.
They send emails.
You have to get a lawyer. Give him a
little spank on the butt.
Which I did.
>> Sure.
>> But there's a lot of people that are out
there
that are going through that exact same
situation. Good people.
Good people that are stuck in bad
situations where people are trying to
put ownership on them.
And they need the support. They need the
help and they need the ability to get up
and go if they need to.
>> Mhm.
What should people um
if people are trying to build
a business
and they're like, man, I would love to
be earning 25 grand a month, you know,
or 50 grand a month like several others.
Um
or hey, I would love to be, you know, uh
doing over 90 grand, you know, um
what should I look for and what do I
need to
do
>> to achieve that?
>> So, you need to ask a couple of
questions. More often than not, we kind
of go with like our gut feeling, right?
We we reach out to a group or like, mhm,
you know, I don't know how I feel about
that one. You reach out to somebody
else. You see, 95%
of this industry is dominated by
charisma.
It is dominated by charisma because how
do you become successful in this
industry? You're good with people.
>> True.
>> You're good with clients.
You end up placing policies and sales.
And then how do you end up bringing
agents in?
You're charismatic.
>> Yeah.
>> Right? You have a good positive
interaction. You have a good
conversation. You put a process in
place, some kind of a process.
>> True.
>> But then there's that 5%. That 5% of
people, the people that are not just
charisma based.
They look at it and they say, I need to
figure out what the system is. I need to
figure out what's going on because if I
am going to do well, I need to
understand
how this is built.
And those are systems builders.
Well, you can be charismatic and have
systems, too.
>> True.
>> But what you need to do is you need to
systematize what you're doing. Whenever
you're reaching out to these agencies,
you need to ask a simple question,
right? First off,
can you prove what you're telling me?
>> Mhm.
>> I mean, think about that. Have you ever
asked anybody, can you prove what you're
telling me right now?
Or do you kind of just say, you know
what?
He sounded really confident when he was
talking to me.
>> Mhm.
>> She showed me a leaderboard from last
week that shows that she made $15,000.
That's the one. I can learn from that
person.
Ask for a little bit of credibility. Ask
for a little bit of proof. Whenever I
have a conversation with an agent that's
going to join our team, I've had
individuals that say, I'm looking to
build a team.
And I've been struggling with that.
You've told me that you have 150 agents
in your group.
Can you show me
how you got there?
And they do.
I pull up the fact that we have two to
300 applicants per week.
>> Mhm.
>> I pull up my full-time recruiter who
talks with those agents. I pull up my
trainer who works full-time with my
agents.
>> Yeah.
>> And I say, these are the individuals
that you're partnered with. Oh, and by
the way, here's the mentor you'll work
with. These were his numbers last month.
These were his numbers last year. These
are the numbers you can achieve when you
plug in with this team of four
individuals day one.
And those four individuals are me,
you, your trainer, and your mentor.
>> Mhm.
>> How many times are we actually asking
those questions before we get in? Or are
we asking a couple of simple questions
like,
how much do the leads cost?
What will I be able to achieve? If
you're that good,
hey, if I make half as much, I'll be
sitting pretty.
>> Yeah.
>> You need to systematize and ask a couple
of simple questions. They aren't that
hard. And if somebody is offended by
those questions,
>> there's no proof anyway.
>> That's where we need to exercise
discernment.
>> Mhm.
We do get easily uh
Yeah, easily easily sold on a dream, you
know, like you just get so excited like,
"Oh my gosh, it changed our life." And
it's like
it can, but
it doesn't, you know, 8% of agents make
it in this business, and it's it's also
really challenging and hard, and it
takes a lot of work, and you can't be
lazy.
Um on the front end or when you start
making a bunch of money, you can't be
just I mean, you can do whatever you
want, you know, you but
to continually succeed and grow, yeah.
You can't.
>> Yeah.
See, I wouldn't necessarily say lazy for
tenured agents. For tenured agents, I
would say complacent, right? Because
a lazy person, I feel like they just
they have no idea what they're doing.
They they just they don't even try to
begin with.
>> Yeah.
>> But but whenever we get complacent,
that's whenever you've got somebody that
makes $300,000 a year that says, "Hey,
I'm going to take the next few months
off. I'm going to take the next 6 months
off. I'm going to take the next year
off, right?" And they start to drift,
right? They start to drift, they play
golf a lot. I keep a healthy
relationship. And then they wait until
it's too late to get started back up
again.
And then they've got to go into a free
lead program, which is
>> Yeah.
>> Yeah, [sighs] there's a lot of agencies
that are shifting into free lead
programs,
you know.
>> True. What do you think that is?
>> Well, we were just talking about control
earlier.
>> Mhm.
>> Whenever you have somebody W-2'd, that
you control their schedule and their
hours compared to an independent agent,
there's some appeal there for a weak
leader.
>> Yeah.
>> And don't get me wrong, I'm not saying
that everyone that runs an LOA or
everybody that runs a free lead program
is a weak leader. In fact, you'll find
some of the strongest leaders in those
groups because that's a requirement to
be successful there.
>> But I think there's a lot of agency
owners out there that are tired,
and they want it to be easy. And I think
that they're getting complacent.
>> Yeah.
>> And so they start offering free lead
programs because they feel like that
will solve all of their problems.
And
I started a free lead program due to the
difficulties of working with independent
agents. And we did pretty well.
We scaled up and we were doing like a
quarter to almost half a million dollars
a month within about three or four
months.
But I didn't like the model. I didn't
like the system. I didn't like
that I wasn't able to fully bond and
connect with the people that were on my
team
because we were bringing in so many.
>> Mhm.
>> I I felt like
it was a solution that never needed to
be presented.
>> Yeah.
>> I felt like a lot of the agents that
came in
were looking for more of handouts than
they were looking for an opportunity.
And the managers that I had in place
were getting very tribal, very
controlling, very how many dials have
you made
so far today?
Um micromanaging.
>> Because there's an expense tied to it.
>> Yes.
>> Yeah.
>> But I didn't want to be a part of that
system. Why would I want to You know, I
got into this for freedom.
>> Mhm.
>> I got into this for flexibility. So why
would I intentionally try to limit
somebody's freedom and flexibility?
That's just like counterintuitive,
right?
>> Yeah.
Cuz that is why they get in this
business.
>> Yeah.
>> Like entirely flexibility, freedom,
money.
>> Yeah.
>> And
Yeah, that's a good point. Now,
should some of them Do some of them need
structure? Or, you know, that's why
local offices and career systems exist
cuz people, you know, majority of people
on the planet
think they need flexibility and freedom,
but
they're not really that driven or
motivated to actually work, you know.
Just fair.
>> Yeah, I
>> I don't
>> your opinion on that is, to be honest,
but
And [snorts] you don't have to agree
with me just cuz you're on my podcast.
Not that you would anyway, by the way,
cuz you wouldn't.
>> I I have a nasty habit of always trying
to tell the truth, even if it gets me in
trouble.
>> Yeah, I like it.
>> And and we've been friends for a while
now, and you know that. I
Yeah, there have been times. There have
been times, so
>> Yeah.
>> Almost a year.
Yeah, [sighs and gasps] yeah. And so so
realistically,
um I think that we all need structure,
and and I think that if you don't find
strength from within, you're going to go
without.
The question is is where's the line?
>> Yeah.
>> Where do we go from structure and help
and heading in a positive direction to
control and negative direction?
And I think that that's a constantly
moving line that we have to be aware of,
and we have to pay attention to.
Uh so,
in independent agency,
you need to be given structure in order
to succeed. You need to have a team that
can plug you into proven systems that
are profiting. Cuz profit is a very key
piece to this, right? If you don't get
started and you don't start making money
quickly, I'm sorry, you're not going to
make it.
People don't come into this industry
having hundreds of thousands of dollars
saved up to try it just because.
All right?
There's so many people, so many people
that need to make money quick enough so
they can pay those bills or furnish
their lifestyle.
>> Mhm. They've got to pay for a a a
current one that they've built up and
lost a corporate job or something.
They're like, I need some money. Or
there's the other side where they
um
they continue to build their lifestyle
while they're selling and making money,
and then it's like, oh, I got to keep
keep this up, man, you know.
>> Lifestyle creep. It's real.
>> Yeah.
>> It happened.
Have I ever told you the stupidest thing
I've done once I started getting to
financial freedom?
>> I don't know.
>> I don't think so.
>> Probably not. So, the dumbest thing I
did, out of all the things I could do, I
didn't buy a boat and light it on fire.
I didn't do anything too crazy, right?
>> That's what the YouTube channel's
missing, by the way, for for for
insurance sales training, Brandon Novac,
that's what it's missing, right there.
>> Yeah, yeah, I need to do that. No, no
way. So, the dumbest thing I did when I
achieved financial freedom is I bought
filet steak, right? Filet mignon,
>> Okay.
>> for breakfast, lunch, and dinner
for 2 months in a row.
>> Wow.
>> I rewarded myself
with one of the dumbest things that I
could do. I decided, "You know what? I'm
going to make it the paleo diet or the
the carnivore diet. I'm going to I'm
going to lose some weight, and I'm going
to eat filet for breakfast, lunch, and
dinner." And, you know what I did
because I'm so systematic, I pre-cooked
it,
and I had it all set up, and then I
started microwaving filet.
I started microwaving filet for 2 months
in a row. Yeah, dumbest thing ever,
right? Incredibly stupid.
>> [laughter]
>> Dylan's over there just rolling behind
the camera.
>> It's
But, the thing is is we all do stupid
things when we make money for the first
time. We all do dumb things because we
go, "You know what? I always wanted to
have this life. I always wanted to have
these things. I wanted the car. I wanted
the house. I wanted the boat house. I
wanted the secondary house on the lake.
I I wanted this trip. I wanted that."
>> Fair.
>> Right?
>> Fair.
>> Then, we start to go a little further
than that.
>> Yeah, you're still
>> [laughter]
[snorts]
>> Ah, I love steak, but I don't know about
I don't know about reheating it and
microwaving it and you
>> [laughter]
>> Yeah.
>> [snorts]
>> We all do those things. That's natural.
It's part of the process. But, what we
have to do is we have to come back home.
We have to come back to center. We have
to realize, "What are we working for to
begin with?"
>> That's right.
>> Right? What are we working for to begin
with? Why did we get in this industry to
begin with?
What are my goals? What are my dreams?
What am I trying to achieve? Cuz I know
it sure as hell is not
filet filet mignon microwaved for 2
months in a row, right? That doesn't
make a happy Brandon. That doesn't make
a happy agent. Does the car make you
happy? Does the house make you happy?
Does having all the money in the account
make you happy? No, it makes you
financially stable.
>> Yeah.
>> What are you going to do with that
stability? Where are you going to go
from there?
>> And too, like okay, so I mean I did the
same thing. I I'm starting making money.
Made nine grand my first full month
selling insurance after being an intern
and I went and bought a $42,000
Dodge Challenger SRT8. This was back in
20
uh
2012. Beginning of 2012, like January,
February of 2012.
>> Nice car.
>> Yeah, it was great. Red, loved it. Like
it was sharp, man. It was amazing. I you
know, I felt like a million bucks.
But then later I'm like, why did I spend
$42,000
on a flipping automobile? You know, I've
been doing this for
few months, like come on. So.
>> Yeah.
>> I can't can relate. We all do I mean,
it's almost like
do you think it's more of a I guess it's
different for different people. Do you
think it's more of a need for like
I earned I earned this reward or look at
me
or
you know what I mean? Like
like it's different for different
people, but
>> I think I think we're feeding the pain.
I think we're feeding the pain of the
difficulties that we dealt with and that
we're able to overcome those
and we're not we're not getting it for
us today, we're getting it for us
yesterday.
And
you have to fill that cup back up.
And as soon as you fill that cup back up
you realize that
that wasn't what you wanted or needed.
>> No.
>> That's what you yesterday felt like you
wanted or needed.
>> Yeah.
>> And some people get caught in that trap.
And they keep on going and they keep on
doing those same things. And then some
people go, you know what?
This ain't it.
>> Yeah.
>> I need to work for something else.
>> Correct. Correct. It needs to be cuz cuz
I'll notice this too, like my first year
I was like, okay, I got to make 100
grand, you know, which is cool and did,
but then after the second year it's
like, I already hit the target.
>> Yeah.
>> You know what I mean? And then you do
then you can get complacent.
>> Yeah. Why?
When you sat there, you said I need to
make 100 grand. Why?
>> Yeah.
>> Right?
Cuz you said that's the number. That's
what I have to achieve. I love
achievement. I love numbers.
>> Yep.
>> But whenever we start setting these
things that we think we need,
>> Yeah.
>> and we achieve them, we realize I don't
I didn't actually need that. We're we're
we're just fixing some pain from
something else. And I don't mean to get
too too into psychology, but that's all
it is. We're trying to fill a hole that
probably wasn't there. So need to find
the root cause. What's the real thing
that's going on? What's the real
problem? You know, it's the same thing
with the agency, too. What's the real
problem? What's really going on?
>> That's right.
>> Is it about last week's production? Is
it about the leads? Is it about the
process or the systems? What What is it?
What's actually going Do we dig deep?
Are we digging deep or are we looking on
the top? Are we looking on the surface?
Are we fixing yesterday's problems? Or
are we fixing today's problems? And are
we humble enough to accept that?
>> Are we humble enough to accept that help
and that guidance?
>> Yeah, that's a good question.
I try to be.
>> Yeah. I hope I am.
>> Sure.
But I'm not going to be able to say for
sure I am. Somebody else is going to
tell me whether I am or am not.
>> Right.
>> I think that's also another um I want to
transition to like some lead you know
some lead type program stuff you're
working on and doing, but but on that
note to kind of
like that's a good point because so many
people are
they're they're like convincing
they're like convincing themselves.
They're like, you know,
but at the end of the day,
you can't do this for anybody else. You
can't do this unless it's your family,
right? But but you know, like that's
what I like my team's like, man, Brandon
loves talking about his kids.
They're like, we love that. Like Brandon
loves talking about his family. And it's
like
I'm like,
good. And it would be weird if he didn't
want to, and if he didn't want to keep
talking about that, you know? So it's
like we can kind of mask stuff. Um but
as long as we're good for the right
reasons,
and we realize it like we're doing it
you're not doing it for a month or a
year.
And for me the the year, the year the
100k, to answer your question, which is
a good great question, and most people
don't ask this, is because
my dad was successful.
Cody wasn't.
And I wanted to prove that like, you
know what?
I can succeed at this, too. You can do
it.
>> Yeah.
>> Yeah. It fed that, you know, fed that.
>> So that that wasn't that day though.
That was a whole lifetime
>> Correct.
>> of watching your father's success and
wanting to achieve things.
>> Exactly.
>> So you weren't working for today, Cody.
>> Mhm.
>> You were working for Cody growing up
saying, I
can do this, too.
>> Correct. 100%. Well, for all those years
that I didn't know if I could.
>> Yeah.
>> Right? And all those people that are
like, well, it's
you know, Brian's son or these different
things, right? Or like, ah it's he's
succeed, you know, he might succeed
because of his dad or whatever, right?
>> Yeah. Your dad's a great guy.
>> Oh, phenomenal.
>> Yeah. Every time I see him, it's always
a good day.
>> He's awesome.
>> Thanks, dude. That's cool. Uh what about
some lead
We get real deep on me. Um but what
about like some So what what what How
are you helping the agents with the the
lead side and, you know, some of the
programs you're working?
>> Yeah, so
>> It's a big that's a big obviously huge
part of what we do. I mean, goodness.
>> Yeah. Uh so
Do you want me to tell the truth?
>> Sure.
>> Okay. So,
I don't want to hurt your feelings
because you do have a very successful
lead platform. Totally. In fact, some of
my agents have used your leads and
they're very happy with them.
>> Cool. Thank you.
>> Uh but on our end, right? When we say
but, we always eliminate what we said
before that. Sure. Not Not
intentionally.
>> The majority of lead vendors out there
are out there for profit, and they're
only out for one lead order. They don't
care if you come back after the first
batch.
>> I agree with that.
>> They want the extra money, but they
don't care about your success. It's not
a shared goal.
>> Right.
>> And so early on I realized that I needed
to create a system that was for a a
shared goal.
>> Yeah.
>> I I'm not going to sit there and create
a system in which I endlessly profit off
of my agents, and I don't get them
making money.
>> So
>> Absolutely.
>> what we did is we started creating lead
platforms, multiple lead platforms, and
we don't mark up our leads for agents.
>> Mhm.
>> In fact
I [snorts] lose money on my lead
platform now, every single month by
paying for my staff.
We make it up through production.
>> Yeah.
>> So
I got tired
so tired
of calling clients 500 times a day
to maybe talk to five to 10 people. And
then half of the time they're saying
they never put in the request, they're
cussing you out, they're making a very
painful experience.
>> Mhm.
>> And so I said, "What can we do better?"
I had top producers.
Great men that I work with.
>> Yeah.
>> Right? I work with I work with Chris, I
work with Patrick, I work with Reuben, I
work with Reuben's son.
>> they're all amazing. I love Reuben, man.
>> Reuben is exceptional. His actions are
incredible.
>> Braxton, his son is 18 years old. He's
been doing this for two months. He's
been working our lead system, and he
made $18,000 in three weeks. He is 18
years old, and he made $18,000
in three weeks.
>> That's crazy. You can feel his passion
and Chris when he started talking about
that. Braxton's a beast, man.
>> I'm going to be working with him for the
next 30 years. Don't Don't you worry
about that.
>> Awesome.
>> So we decided to take out all of the
friction.
And we were done. We were done with
talking to clients and to people that
are never going to be clients.
>> Mhm.
>> We didn't want to chase people down. We
didn't want to try to remind someone why
they were being reached out to to begin
with.
>> Yeah.
>> We said, we only want to talk to clients
when they want to buy a policy from me.
Because it's a healthy process.
It's respectful in both directions.
>> Yeah.
>> It essentially changed the entire
process.
Which some people in sales aren't going
to like to hear this.
We're taking orders now.
And we're making friends.
>> Yes.
>> We're taking orders and we're making
friends with clients. We're looking
after their best interests. We're not
trying to convince them that we're a
life insurance agent. We're not trying
to convince them that we're talking
about Medicare.
>> Yeah.
>> They're calling us
asking us specifically
to purchase insurance from us.
And because of that, we've seen some of
our top agents, not all the time,
but on certain weeks close 40%
of the leads they talked to period.
Total leads.
>> Mhm.
>> Not their presentations, not their
closing percent when they get to the end
of the process. 40 to 60% of total
people they're talking to.
>> That's crazy.
>> It's absolutely insane.
>> high.
>> It's the next gold rush.
>> Yeah, it's really high.
>> Yeah.
>> And and if you're not getting on it, I
mean
you can make 500 dials.
>> Sure.
>> Every day.
>> Do you worry that you're spoiling your
agents with that? To be honest.
That's okay. As long as it keeps
working, it doesn't matter, but
>> That's okay. And and that's a part of
the development as well. So, the thing
is is
all I can do is I can give everyone the
opportunity that they want and that
they're asking for
and try to develop them to the best that
I can whenever it comes to maturity of
an organization.
>> Yeah.
>> Maturity of a an individual that's doing
this process.
Will some people get spoiled and
entitled? Absolutely. You bet you.
>> For sure.
>> an agent call me 2 weeks ago. He said,
"I waited 15 minutes
in between my calls." He said, "15
minutes." You waited 15 minutes between
your calls. He said, "Yes. That is
unacceptable."
So, why is it unacceptable? He says, "I
I usually wait maybe 3 minutes in
between my calls."
>> Mhm.
>> I I I
I didn't know how to handle it.
I almost completely malfunctioned. I was
like, "Well, hold on, man. Like, what
are you talking about? Like, you're
you're upset that it took you 15 minutes
in in order to get a hold of a client
that asked you to purchase a policy." He
goes, "Yes."
Dead serious.
>> Mhm.
>> [snorts]
>> Some people's expectations are
interesting.
But, you know what? Just like with
lifestyle creep, expectation creep
happens, too.
>> Yeah.
>> Whenever we have clients that are we
hang up the phone and we're getting a
hold of another client within 3 minutes.
They're calling us. We are not calling
them.
You start setting new standards and new
expectations. And part of leadership is
upholding the standards.
And I have to keep up to those standards
now.
Now that I created a system like that, I
have to keep doing that.
>> True.
>> That's part of our value proposition and
it's part of my responsibility
>> Mhm.
>> at this point. And if I can't get there,
I got to find a way to get there again
>> Right.
>> for the entire agency, for all of our
agents.
So, can it can it create entitlement?
>> Yeah.
>> Can it spoil people? Sure. Right? But,
don't we always try to spoil the ones we
love?
>> True.
>> And it's up to them
>> Heck, I've spoiled mine, so I can
relate.
>> [laughter]
>> Yeah. And it's up to them if they're
going to reciprocate or not.
>> Yeah.
True. I mean, most Yeah, good point.
Most of my team is walks in walks in on,
you know, I don't know, 15 20
appointments on their calendar every
week. Automatically including another
100 leads and it's like yeah, it's
you're right.
We're supposed to.
>> And then we're supposed to coach them
through not getting complacent and not,
you know, their expectations getting out
of whack like, "Oh my gosh, I had to
wait 12 minutes for somebody to buy."
And like
bro, what are we talking about? Do you
know?
>> Yeah.
>> Insane.
>> Yeah. Yeah, we ran a test. Man, we ran a
test and I said
okay, let's see what we can really do
when we just we just take the whole lead
budget out of out of the line.
>> Yeah.
>> And I set a $5,000
weekly lead budget for one of my agents.
>> Mhm.
>> And I cut him loose.
And he made over $25,000.
>> That's awesome.
>> Yeah.
>> That's awesome.
>> like, let's see what we can do. Let's
see. Let's just just keep going.
>> In a week.
>> Wow.
>> Yeah.
>> That's sick.
>> Yeah, net.
Placed.
Issue paid.
>> Not getting paid.
>> Not submitted.
>> Yeah.
It's good.
>> $25,000 in one week off of a $5,000 lead
budget.
>> Mhm.
>> He was happy.
>> As he should be.
>> Submissions was quite a bit higher.
>> He'd be ecstatic, but yeah.
>> Yeah. Yeah, I'm sure.
>> Submissions was quite a bit higher, but
we don't really like to track it
submissions.
>> 70, you know,
70% submission to placed or no? Or is it
higher for your agent?
>> It it's it's typically higher because we
we're trying to place them with level
policies.
>> Yeah.
>> Uh so, we don't really juggle a lot.
There's a couple of carriers that are
out there right now and and they change
over time, but there's a couple of
carriers that they are very eager for
business and so we'll start with that
carrier and it's it's highly unlikely
that they're going to get denied or
declined or referred to underwriting.
But that's also part of the process is
that we go through. Part of the the
training and mentorship that we go
through is making sure you can place
your policies. Uh somewhere around 90%
of our policies are not guaranteed
issue.
>> That's phenomenal.
>> Yeah.
>> And very high.
>> Yeah, very high.
>> We're not fighting people, chasing them
down, and looking for people that are
desperate for insurance. We're waiting
for them to call us and ask us for
insurance.
>> That's really good.
>> Mhm.
>> That's how we're That's how we're
growing.
>> That's strong.
>> We're growing fast.
>> Makes sense why you're growing.
>> Yeah.
>> And growing quick.
>> Yeah.
>> Really quick.
>> Yeah.
>> Yeah. Like you'll be doing I told them
this earlier. I'm like, "Man, dude, it
won't be long. You'll be doing
millions a month, like,
you know?" Now, I'm not putting
expectations.
>> It's just like, dude, what are you
>> But when you see it and you're helping
people and you don't
claim people and you're just like, "Ah,
we're just trying to make the best
system we can and we help people and if
they stay around, great. If they don't,
great. Like whatever's best for them and
their family, like, that's cool. It's a
good way to go about it. That's what we
try to do here and it's like just
different People can feel that and it's
just different. Uh
if they want to learn more,
uh what do they do? Where do they go?
What do they look at? What's If they're
like, "You know what? I would like to
check out what Brandon's doing, man."
>> Yeah, so uh so if anybody wanted to
reach out directly, uh you can reach out
on my YouTube channel, which is
Insurance Sales Training. And it has my
name in it, Brandon Novick. Uh I've got
a few hundred videos on there, a few
thousand subscribers at this point. It's
growing pretty quick. Uh or you can
reach out directly to our website.
That's blackrockins.com.
>> Mhm.
>> blackrockins.com.
>> Thank you for not making it
blackrockinsurancegroup.com.
>> blackrock
>> ins
>> Yes. Yeah, exactly.
Keep it simple, man.
>> Yeah.
>> Keep it simple. Make complicated things
simple.
Don't make simple things complicated.
>> Amen.
I love it. Thank you for being on the
podcast. Thanks for all you've been
doing. I've loved hanging out with you
last year and looking forward to many
years to come. So,
>> Yeah.
>> thanks for being on
>> Always happy to see you, man.
>> Power Player podcast. Appreciate you,
brother. Appreciate you guys. Thanks for
hanging with us. Go check out what he's
doing, man. Uh Blackrock Insurance, uh
Brandon Novick, good dude, cares, very
systems-based individual, which I
respect and appreciate. Over the years,
I've had to improve becoming a very
systems-based individual and caring
about that and surrounding myself with
team members who are great at that. So,
respect it, love it,
and hope to see you guys on next
podcast.
>> [music]
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