Video summary
This presentation by Anna and Dominico from the Access Team provides a comprehensive overview of the procedures for accessing safeguarded, special license, and secure data while working from home. The session begins by defining safeguarded data as information that is effectively anonymized but carries a potential residual disclosure risk, requiring adherence to the UK Data Service End User License Agreement (EUL). These datasets are categorized into two types: those permanently available for download from home and specialized safeguarded data that requires a specific application process. In contrast, secure data represents the most restrictive category, containing personal information or sensitive commercial data, which can only be accessed by professional researchers or PhD students using institutionally managed devices and secure connections like a VPN.
The eligibility criteria for homeworking vary significantly between special license and secure access projects. For special license data, users can check the UK Data Service website to see if their specific datasets are listed as permanently available for home working or subject to periodic review by data owners. Conversely, accessing secure data from home is generally the final step in an application process; researchers must first obtain full approval for their project and then email the secure applications inbox to request homeworking eligibility. This request triggers technical checks to ensure the user's environment meets strict security standards, such as having an institutionally owned device, using a verified VPN, ensuring no unauthorized screen recording software is active, and confirming that the home network uses WPA2 encryption. Additionally, for projects involving Office for National Statistics (ONS) data, specific forms must be completed to confirm compliance with geographical restrictions, which typically limit access to the UK and countries deemed to have adequate data protection levels.
Strict compliance protocols are emphasized throughout the presentation to prevent breaches of the EUL agreement, which can lead to account suspensions or other penalties. Users are explicitly prohibited from sharing secure lab screens with anyone not approved for access, including family members or pets, and must never save Citrix login details to a browser or use online data tools, particularly those employing artificial intelligence. The presenters outline common non-compliance scenarios, such as storing data on shared drives accessible by unauthorized individuals or failing to report changes in circumstances like moving house or switching institutions. To maintain security, researchers must lock their screens when away from their computers, ensure their monitors are not overlooked, and keep their software up to date. The session concludes by directing users to further resources, including the research data handling and security guide, and encouraging them to contact the technical team for assistance with any issues or questions regarding their homeworking setup.
Read the full video transcript
Okay.
So, welcome to this presentation
on homework special license and secure
access data. I am Anna and I'm a member
of the access team. So, if you have put
in an application to access our data, it
will likely be me or one of my
colleagues you have spoken to. I am
presenting today with my colleague
Dominico.
>> Hello, I'm Dominico. I'm also a member
of the access team. Uh so you may have
spoken to me or one of my uh team
members through the your journey as a
UKDS user. I hope you enjoy this
presentation.
Right. Can everybody see the mentter
screen? Okay. Hopefully you can. Um
obviously if you haven't had a chance to
scan, you can scan the code now.
I'll just give everyone a minute to do
that and then we will start with
questions.
Right.
The first question that we have is what
is your research question slash
topic? Maybe you're researching health
or poverty or something else equally as
interesting.
Let's give everyone a minute to enter
enter their answers. We already have
some really great answers here and I can
see the topics you're researching. We
definitely have a wealth of data sets on
the topics that you're looking at.
see if anyone else wishes to put an
answer.
Just give it another minute.
Okay, let's move on to the next
question.
What attracted you to attend this
webinar today?
Maybe I will just go back to the code.
Um if if people haven't had a chance to
um
scan the code after this question, I
will go back and just make sure
everyone's had a chance to scan the
code.
Okay, I can see that we do have an
answer um
which addresses data policy. Um I I'm
not sure how much we will touched on
that in this webinar. However, we have a
wealth of resources on our website and
we also have other training sessions
that we run which might be helpful for
you also.
Right, let me just go back to the first
slide to give everyone a chance to scan
the code if they haven't already.
Just give everyone a couple more
minutes.
Okay, perfect. Let me carry on.
Okay, we have some really good answers
here. Obviously, I touched upon the data
policy. um the other answers we
definitely have information in this this
presentation that will help you today.
The next question we have is what data
are you interested in or already have
access
to?
For example, understanding society or
the English housing survey.
and understanding society is one of the
most popular data sets and data series
that we have in our collection. We do
have a lot of requests for understanding
society.
Lovely. We have some really, really good
answers here. I'm just going to wait to
see if anyone else would like to put an
answer.
And obviously we do have a wealth of
data sets in our collection. Um, and
whatever your your research topic is, we
hope we'll have a data set that can help
you.
Okay, lovely. Let's go to the next
question and the final question.
So this one asks how familiar are you
with the UK data services
special secure lab and homework
procedure.
Maybe you know a lot already or you've
used special license and sec or secure
data previously. Maybe you know a little
bit of information and you would like to
learn more. Or maybe um you're a newbie,
which is perfectly fine, and you're here
to learn about how homework works, how
you apply, um if your project is
eligible, and so on and so forth.
Okay, lovely.
a good range of answers. Um, obviously
this is an introduction to homework and
so for um people who would like to learn
more hopefully we have a lot of
information that will help you today. Uh
people who already know or have used
secure label special license previously.
We hope that there's additional
information that can help you with your
research projects. And obviously we will
have a chance for any questions at the
end and you can pop them in the chat and
we will do our best to answer. [snorts]
I just give it another minute for anyone
else who wants to put in an answer.
Okay, lovely. I believe that's everyone.
Let me see. Yes. Okay. Right. Let me um
switch back to the presentation.
right? Hopefully you can all see the
presentation again. Um and we will carry
on.
Um on screen you can see the definition
of safeguarded data as defined in the
license compliance policy that is
available on our website. Safeguarded as
a level of access is suitable for data
that are either uh classifi are neither
classified as personal data nor personal
information but where there is a
potential residual disclosure risk. This
data are effectively anonymized.
Exceptions may apply.
Use of safeguarded data subject to the
UK data service end user license
agreement abbreviated usually as EUL.
This data are made available to register
authenticated users and where
appropriate additional conditions and
agreements are put in place. Safeguarded
data is available to all users that have
registered for UKDS account. In doing
so, they would have agreed to the uh EUL
agreement.
Um there are two types of safeguarded
data. The first is broadly available to
be downloaded from our catalog.
Uh this type of safeguarded data can
always be accessed from home. The other
one is specialized safeguarded data
which has an application process.
Specializes data cannot be used for
teaching projects.
Secure data is the most restrictive data
we hold in our collections. Users
wishing to apply to access this data
will need to uh be a Ph student or
professional researcher.
Now save
guarded data. Additional conditions of
use might be imposed which we have
agreed to
which you will have to agree with
before access to the data set can be
granted.
For example, it may only be able to be
accessed in certain
geographical areas. It is the user's
responsibility
to ensure that all of the terms and
conditions of use are respected
regardless of whether the data are
stored on end point devices
for example a PC, a laptop or a thin
client or on cloud platforms like Box or
Google Drive. The use of
shared credentials is strictly
prohibited. Each user must have their
own individual
login credentials, including a unique
username and password or passphrase to
access the data storage location. For
studies restricted to specific
geographical
locations,
data must only be stored in a countries
explicitly specified for that study.
This condition must be strictly adhered
to.
When using a cloud platform for storage,
the platform must store the data within
these specified countries.
Where studies are are restricted to spec
to specific countries, these will always
be defined in the catalog metadata in
the access
data tab for each study.
If in doubt, users
should contact the UK data service for
more advice.
As you can see on the screen, the health
survey for England 2022 has an
additional condition whereby data
storage and access are limited to the UK
and countries that the UK have deemed to
have an adequate level of data
protection. See the screenshot and the
circle around the countries. If you are
home working, many of you will store the
data on a cloud platform. It is
important that the cloud platform you
use must have servers within these
locations. If you are unsure,
this is something you can check with
your IT team.
With regards to the device used to
access and store the data for
specialized data, this must be an
institutional device. Um, with
safeguarded data that is not
specialized. You can use a personal
device, but you must be able to store
and destroy the data safely and
securely. The data must not be stored
anywhere where others can see it either.
When working with the data, it is
important to ensure that non-compliance
do not occur. For example, sharing the
data with others not approved for
access. We will talk more about this
later in the presentation.
Special license and secure data sets may
also have additional conditions.
Now we are going to talk about special
license and secure access data and how
you check if your project is eligible
for homework. If you have access to
these
types of data sets to find out if your
project is eligible for homework, the
process is different for each type of
data. For special license,
there is a list of data sets on our
website that can be accessed from home.
We will show you this properly soon.
But if you navigate to the help
section on the UK data service web page,
there's a section titled homework.
You can click this and then click on the
button which reads
safeguarded special license working from
home
FAQs
and permitted data collections.
Here you will find a list of studies
that are available
permanently for homework and a list of
studies
which will be reviewed by the data owner
periodically. These
data sets can cease to be home working
at any time.
The process for secure access is
slightly different. You will first need
to email our secure applications inbox
asking if your project is
suitable for homework.
We will then check each data set on the
project to see if it is
deemed safe for homework.
We will then ask you to fill in one of
two online forms depending if your
project has ONS
data
or if your project has
data from other data owners.
It is important to note that you will
only get access for home homework if
your device is
institutionally managed or and owned.
You can never access special license or
a secure access
data via a personal
device. Also, you must be using a
secure connection method such as a VPN
to access from home.
Anonymous uh but contain more detailed
information as compared to safeguarded
data that's specialized. Uh in many
cases, homework is the last step of the
application process. Users often already
have access to the data then often due
to changes in the organization. Uh they
need to be able to access it from home.
When you come to consider homework, you
may also already completed your
application and the applications for
additional researchers.
We may have screenlets and gain approval
for the project from the data owner.
However, the specializes homework can be
applied uh for at any point of the
application process or afterwards.
a researcher can apply as part of the um
process or get an approval for the data
and then decide to get homework in if it
will be useful for them.
>> As part of the application, you will
need to complete a form called the
special license user agreement. The
section at the end, appendix B,
is necessary if you want to work from
home. We will show you that in a moment.
If you already have an active project,
we will already have one from you. If
you didn't fill in the home
working section at the time, we will
need an updated
user agreement with the appendix filled
in from you
to send to the data owner.
An important point
which will become apparent in a moment.
If you do not mention all of the data
sets on this form which you intend to
use for homework, this will be a breach
of your user agreement and there might
be repercussions
as suggested previously. These might
include
a suspension of your account. We will be
asking you to add to your main
application form
whether you are already approved to
access the data or if you applying are
applying for homework afterwards.
This section would include whether you
have a secure connection through a VPN
and where the data is stored.
To find out if your data sets are viable
for homework, we have previously
mentioned list for special license data
sets on the UK data service website. We
will show you that now.
Here you can see near the bottom of
these categories
a section for
safeguarded special license. It's
permanent working from home
data collections.
Opening up the list shows a list of
surveys
which should only include data which is
available for homework.
A little further down
there is a list of individual
data sets that are also available for
homework.
In
in addition to this, we also have a list
of conditional
work from home data collections.
Working from home access with this
data could be revoked
by the data owner at any moment.
And you can see the list here of all all
of the conditional studies.
I will show you the user agreement. Now
you will have filled in the top
signature on this user agreement at the
time and this is all we require to
approve your project. However,
if we move further down to the bottom of
the form, you will find the homework
appendix.
What it asks from you is this.
It asks that you specify the data sets
you wish to access from home. It then
asks for the cyber security/information
security course you took and where you
took it.
Lastly, it asks you to sign the
declaration.
So, we can see here it asks for the
cyber security training course you took.
Um,
usually your institution will have a
course that is similar. Um, and that's
what you would presumably enter down on
this form.
And then lastly, we have the
declaration. Uh we will need your full
name and title and we will need you to
sign and and date the declaration.
What training is appropriate?
Both the homeworking application process
for special license and secure access
requires the user to fill out a section
on training. For special license, we
will need you to have undertaken a
course in information and or cyber
security and for you to put down the
title and where you took the training uh
on the specialized user agreement.
If you have undertaken safe researcher
training to access a cure lab,
unfortunately this does not cover
information security awareness and we
cannot accept it for special license. We
need the application to be filled out
with details of an information security
course that is usually part of essential
training at an institution or
organization. If you're unsure whether
you have done one of these courses, you
can always consult your IT team who will
assist you further. This training should
be from the last 12 months.
Secure lab. What have you already done?
Secure
data is data classified as personal
information
or personal data and data that are
are particularly sensitive commercially
or otherwise.
In order to apply and access secure
data, an application
must be made by the project lead.
When applying for secure lab, it is
important to note that home
working can only be approved after most
of the application has been completed.
So, it is likely that you already have a
full application.
You will need approved data access
before you can apply to work from home.
On that basis, the likelihood is that
you have already
submitted a secure lab application with
a main form and forms for each of your
researchers.
This will have been administered
including you undertaking training,
technical checks and gaining data owner
approval for access
to the data sets on your application.
Our technical team will set you up for
access
from your institution.
Once this has
been achieved and you have successfully
accessed secure lab, you can then apply
for homework.
In order to apply to work from home with
secure data, you will need to email us
to ask if your project is eligible for
homework.
It is important to note that if you
don't ask us if the project is
eligible,
you may be surprised later
when we tell you that it's not. We will
need to have completed technical checks
before we can let you know whether you
are eligible to work from home.
How do I request home access for secure
lab projects? Like special licensed
projects, not all secure lab projects
are available from home working. Uh we
have made an agreement with the data
owners for the release of the data and
they ultimately make the decision
whether you're allowed or not for
homework.
Importantly, when you apply from
homework, this is based on individual
access, not for the whole team. It is
only for the specific request only.
In the first instance to apply from
homework access uh you will need to
email us at secure.applications
at ukataservice.ac.uk
and ask if this is an eligible project
for homework. We will check and tell you
the answer. This information can be
found on our website. So, uh
I yeah um assuming uh you've been given
if assuming the project is eligible for
homeworking access, we will send you the
necessary web form. You will have to
fill that out in its entirety.
As said, any people in your project who
require homework will need to fill in
this form individually.
Uh fill it in and tell us you've
completed it. We'll pick it up. Our
technical checks may be required on your
computer and network but not all the
time. This is mostly for projects
involving data governed by the ONS under
DEA legislation.
Um let's look at this form.
The homeworking form has several
different questions
about where you intend to work from home
with the data and it has several
statements that you will need to agree
with before you submit the form. We can
see the questions
and the statements on the slides above.
The ONS form is very
similar although it includes different
information that we need to capture from
you
to start. This is the nonS version of
the form. The first thing you'll notice
is a large section at the top which will
inform you that while we are going
through this process, you do not have a
permission to work from home yet.
Working from home should only be
attempted
after we have given written approval. If
you attempt to access from home
prior to us giving you approval,
this will be
considered a breach of your user
agreement.
It also points out that access is
restricted to the UK.
After this, we have some basic
information that we need from you,
including the project number.
So there we can see we ask for your
name, institutional email address,
project number, project title,
um the address which is not your home
address. It's the address um of your
institution.
It will ask you a little further down
the page about what
when we have a confirmed that you can
have access to the data. You're going to
be confirming a lot of things.
we have talked about
before like your computer being
institutionally managed
that you are using a VPN
that the computer is
receiving regular updates and so on.
Screen capture or recording software
should not be running
whilst you are accessing secure lab.
And you can see here all all of the
points we ask you
to agree upon when you um submit the
homework application.
We have now come to the training.
We can see here
that the researcher has said that they
have taken the mandatory cyber security
awareness training and that this has has
occurred this year.
As with special license, we will need
the training to have been undertaken in
the past year.
And the next condition is
that your monitor is not overlooked
while you're at home. So your partner
and your cats cannot see your screen.
You then I confirm that everything's
accurate and you understand the
consequences of a non
compliance.
You would confirm at the end and then
email us to say the form is with us
for this application. There are no
technical checks required required
afterwards.
Okay, we've had a look at the nonS
application for now. Let's have a look
at the ONS application for um
on this version. It is very
similar with a few additional details
that are brought up because of our
agreement with the RS
on point 11. It makes it very clear that
you can't access
outside of the UK. So all of this
information is
very similar to the NOS I'm working for.
You can see here
and you can see the point 11 there which
says you can't access outside of the UK.
On point 12,
it asks for an organizationally approved
VPN
and evidence of that.
However, this is not strictly necessary.
Our technical
team will find this out using the other
checks that they conduct.
You can see the other other points we
ask you to agree
to upon applying for homework with
ONS
data.
On point 16, we have the training.
Again, you can't use SR
T. You have to have a completed an
information security awareness course.
17
asks if your
wireless network is a secured using a
WPA
2 encryption and apologies
that is 20.
In case you don't know,
you'll find this in the properties
um for the Wi-Fi if you look at it on
the computer
or it is often
on a sticker on the router.
Point 21
asks that any security incidents will
be reported back to us.
Point 23 makes it clear
that your institution must allow you to
work from home under the terms of the
secure access user agreement.
You will also provide some location data
at the end of the form and you will see
it sends us a little map.
So this is the declaration
and then you will see the map at the end
which um specifies where you are
accessing the data from.
When you're undertaking a project, your
circumstance might change. For example,
you may switch offices or institution
getting a new IP address whether you're
homework or not. If this is the case, we
would ask you to inform us. A change in
these things might require us to check
your connection again and it is very
possible you may not be able to access a
QA at all. Once you have informed us of
the change of circumstance, our
technical team will probably ask you for
some checks on your network similar to
when the project was set up.
If your office at your workplace is
changed to somewhere nearby, it is less
necessary to tell us, but we would still
recommend it to make sure that your
connection is solid. If you move house,
however, you will need to tell us. Also,
keep in mind when you add new team
members to your project, they will need
to go through the same homeworking
application process. If you do not tell
us that you have changed institutions
and you access the data from that
location, this is classed as a breach.
whether you are homework or not.
>> Next, we will go through some dos and
don'ts that often come up when we screen
homework applications.
The most important point is
that you can only access the special
license and secure access data
on an institutional device via a VPN
or another secure connection method
supplied by your institution.
Secure Lab users will see all of their
Secure Access projects when they log in
to their Secure Lab account at home. You
must not access projects that have not
been approved for home
working at home.
Not all of the special license or the
secure access
data sets in our collection are suitable
for homework.
When working from home, it is also
important to be aware of your
surroundings.
Access your computer in a private
setting. Lock your screen away.
Lock your screen when you are away from
your computer. Also, if you have a
laptop, it is best practice to lock this
away
when it is is not in use.
Secure Lab users should also remember
not to save the Citrix login
details to the browser.
If you have any issues homeworking on
your project, please
get in touch with us.
We can put you in touch with our
technical
team to help you resolve the issue.
It is also important to refer to the
research data handling and security
guide for users and the secure lab guide
for further information.
You can also
contact us
via the help desk form on the UK
data service website.
>> Non-compliance.
When working from home with any data, it
is important that the breach does not
occur occur. Non-compliance can happen
in many ways, but it is your
responsibility as a user to prevent
them. The end user license agreement and
the research data handling and security
guys guide has more information on your
responsibilities whilst working with the
data. It is always important to read
through the EUL agreement and the
research data handling guides. uh this
will outline best practices of how to
use, store and analyze different types
of data.
We find that one of the most common acts
of non-compliance is users using the
data at home when they have not been
approved to do so. Another is saving the
data to a shared drive where other
people who are not approved on the
project can access.
for safeguarded special license and
secure access data. You're not permitted
to share it with anyone who's not
approved for access. This includes them
accidentally being your screen.
It is also important to note that you
are not permitted at any time to share
anything on the secure lab screen once
you have logged in. This include sharing
a error message to us. If you have any
questions, you'll be you will be able to
put them in a word document within
secure lab for our support team to teach
to check and help you with it. Moreover,
the use of AI and online data tools is
prohibited.
Online data tools are defined as any
software application system or platform
that operates via the internet or a
cloud-based service and is used to
process, analyze, manipulate, or
generate data and other types of
content. Included, but not limited to,
tools that employed artificial
intelligence technology.
This includes generative AI technologies
that are designed to perform human life
cognitive functions. As you can see from
the list on the screen, there are
several penalties that can be an outcome
of a breach. This varies on a case-to
case basis. The majority of
non-compliance results in a suspension
and or retraining.
We are nearing the end of this webinar,
but before we go, we have some useful
links here to help you with your
homework in application. We will email
you this PowerPoint after the training
session ends.
So, you will be able to refer back to
these.
So, thank you very much for attending
the training. We hope it was helpful and
useful and and and informative. Um, and
we hope to see you soon at
any of our other training and we hope
you have a lovely day.
Thank you very much.
>> Thank you.