Gymshark CEO Explains His Strategy For Global Success - Ben Francis
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Gymshark CEO Ben Francis shares his philosophy on high performance and character, arguing that successful operators are often better people than they appear rather than part of a shadowy elite controlling the world. He cites Harley Finkelstein of Shopify as a primary inspiration for maintaining work-life balance, specifically noting how Finkelstein consistently leaves social engagements at 9:00 PM to prioritize family time and preparation for the next day. Francis contrasts this with his own upbringing under "tough love," where he learned from his father that being coddled or told everything would be okay leads to entitlement and weakness; instead, he values mental strength and taking control of situations. This perspective extends to his views on male identity, suggesting that while the fitness industry has evolved from a focus purely on physique ("skin deep") toward holistic development and mental health, men still need tangible role models who demonstrate capability rather than just financial wealth or physical appearance. The conversation addresses the challenges founders face as their businesses scale, with Francis describing a distinct shift in leadership style required to move from 0 to £10 million versus scaling beyond that threshold. In the early entrepreneurial phase (the "war time" of business), he admits to being dictatorial and ignoring feedback because there was nothing left to lose; however, once revenue reached significant levels like £50 million, the focus shifted entirely to inspiring teams and managing complex operations globally rather than forcing a singular vision. He emphasizes that while it is easy to romanticize the chaotic early days of screen printing in freezing conditions or traveling internationally without proper gear, those periods were fraught with genuine risk where he faced moments of doubt about returning to university or getting another job if things failed. Francis also tackles sensitive topics regarding masculinity and mental health, challenging the notion that men should simply "talk" about their feelings as a solution; instead, he advocates for finding actionable solutions and maintaining strength. He draws parallels between male depression treatment models which often fail because they treat men like women—focusing on acceptance rather than capability—and notes how social media has changed fitness culture from "bro science" to balanced approaches involving organic diets and cardio. Furthermore, he highlights a concerning trend in female mental health among teenagers, noting that one in two girls now suffers from serious depression or anxiety issues, which poses an existential crisis for the future generation distinct from male challenges. Regarding his personal life and family planning, Francis discusses raising twins with his wife Robin, acknowledging their genetic predisposition to having multiple children despite initial hesitation about managing a large household. He reflects on his own desire to leave England as a teenager versus his current appreciation for living in the UK due to its strategic advantages for e-commerce, such as proximity to Europe and English language dominance. While he is an optimist who believes the long-term trajectory of society will trend upward despite political turbulence or media negativity, he remains concerned about ideological contagion seen more frequently in American culture compared to Britain. Looking ahead, Francis outlines his professional focus on transitioning Gymshark into a true global brand by building a new leadership team and expanding operations beyond its current scale. Personally, he aims to settle in their forever home within the next 12 to 18 months and considers speaking more openly about commercial issues shaping the UK rather than engaging in American politics where he feels less qualified. He concludes that while homeschooling offers self-sufficiency benefits, it risks isolating children from diverse social environments; therefore, parents must carefully vet the peers, coaches, and teachers their children interact with to ensure they are exposed to a wide range of cultures and values outside the home bubble.
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I remember when I was re i' done
something wrong and I was really
completely up and I was so upset and I
was expecting my dad to sort of come and
go you know Ben everything's going to be
all right and he just sat there and he
went what are you going to do about it I
don't want someone just to sit there and
straight my ego and tell me that
everything's going to be okay and I'm
okay the way I am because I think that
over a prolonged period of time can
definitely lead to entitlement I think
it can lead to softness and weakness and
I don't think it's the right thing in
the long
term Ben Francis welcome to the show
thank you for having me you have had the
fortune of speaking to some of the best
operators on the planet mhm what are the
common threads the most common traits
that you found between all of the high
performers that you've spoken to I feel
like this's the obvious on so they're
very organized I feel like there's the
basics right organized articulate
intelligent the things that you wouldd
expect of anyone who's a great operator
I also think that they tend to be better
people than what you think for the most
part I feel like there's this there's
this view that there's this evil group
of people that sit and control the world
in a way and you know that might well be
true for all for all all I know but
certainly in the people that have run
some of the really successful businesses
they tend to be really really great
people and great individuals and really
really helpful and a lot of those people
have really helped me and there's um I
mean people will know that Jim shark has
had a great relationship with Shopify
for a long long time and Toby in
particularly Harley who run that
business have been endlessly helpful to
both me as an individual I mean even
other people that work in the business
but our business as well um and I
think Harley really resonated with me
and he continues to resonate with me
because he is such a good human being
and the the fact that he has such a well
balanced work life but also home life I
think is that's really interesting to me
and it's been massively inspiring what's
an example of Harley's work and home
life showing up in a way that you found
inspirational well the there's a few I
mean there's many but the first and
foremost I think this this is going to
sound so basic and some of these are
going to sound so trivial but he's
always happy to see you like which is
which is really cool right and I think
he remembers people's names and there's
those sorts of common traits and he will
not remember this by any stretch of the
imagination but we were working in
Germany a few years ago a few years ago
this was pre-co now um and I think there
was something particularly he had to do
was like say 9:00 p.m. or something like
that we've been working through the day
with like the talks and the events and
all that and then everyone went for food
after there was probably a table of 12
or so people um but I knew that he had
had to get off by let's say 9:00 and it
was actually it was a really good
conversation it was a really good chat I
think everyone was really interested in
him because there was a lot of shop of's
largest Merchants there and literally
like clockwork at 8:59 he stands up
shakes everyone's hand he knows
everyone's name he heads off and he goes
to bed and just sort of carries on with
his day and that level of efficiency
albe it to him was just probably just
something that was so basic and normal
to me that was that was really that was
really interesting because it would have
been so easy to stay another 30 minutes
another 45 minutes and another hour and
I know the things that he wanted to do
by the way he wanted to get off cuz he
wanted to speak to his family and he
wanted to prepare for the next day and I
think those little things over a long
period of time really add up and and
being able to watch him and observe him
do that I think was interesting um and
listen it's it's similar of other people
there's um there's a guy who who's based
in London that runs I think it might be
the world's biggest digital marketing
agency a company called akqa a guy
called a jaars who is just like a really
really good human being and he just he
he seems to maintain relationships with
people over a really really long period
of time and that doesn't happen on
accident and by the way bad people in my
experience aren't able to maintain
relationships with people for really
prolonged periods of time so having met
lots of different people I would say
I've definitely been pleasantly
surprised with the fact that they
generally tend to be good people rather
than bad people we were talking about
this before we started this conversation
I had with hosi where he said that uh
ego will keep you poor rather than make
you rich and I don't know man you know a
lot of the people that I spend time with
the operators that are slick and that
are able to do it over a long enough
period of
time by Design if you're a prick to
everyone mhm you'll get found out yeah I
really believe that and I think there's
there's this there's this other thing as
well and again just to put into context
is Shopify is a business that's I don't
know it must be 40 times 50 times bigger
than than gym shk minimum I you know it
revenues up I don't know what it
revenues are but it's I know it's it's
just vastly vastly bigger than gym
shark and you know we might never ever
be at the the size or scale that they
are and I'm sure I've got a very limited
amount of information that I can give to
someone like Harley that he hasn't
already heard from people that are far
more intelligent articulate remembering
that Harley Harley and Toby's company is
the company that facilitates your
company correct yeah exactly you're like
the the grandchild of of the sh of ey
business they might I don't I don't know
if they're not then they're one of the
biggest employees in Canada but I feel
like every time that we're talking he is
trying to learn something from me and
I'm trying to learn something from you
there's not this whole thing of oh here
he is here's small fry I know everything
it's that mentality of always being open
to learning I thought and it always
surprises me it's the same with the jars
as well it's always like what you seeing
what you interested in what excites you
what mistakes have you made and then
I'll obviously talk them through that
and they'll sort of help me out and give
me feed back but this
consistent way of being open-minded as
well I think that's really
fascinating talk to me about the
problems that you have of being a person
with opinions who has a private life who
has a misses who now has a pair of twins
congratulations uh and and you have
insights and Views around the world and
yet as a young guy you also have to play
the role of being a very sanitized
very public facing acceptable Don't Rock
the Boat CEO do you ever find conflict
between those two things yeah absolutely
and I try to manage it in in the right
way because you're right I've got very
specific opinion on things and for
example my opinion on the Lord Hill
review I don't feel the need to run off
on YouTube and scream about it we write
a very logical very formulated letter to
the government and to be fair to them
they respond right and we have a we have
an ongoing dialogue I'm not going to
move the needle I'm not going to change
anything they probably don't care what
I've got to say but at least I've done
my bit right so I I'll put my opinion
forward in in the right way in the right
place and there are certain things that
I would like to talk about publicly
because of you know where it's the
content I consume the things that I read
and and the I guess my viewpoints on on
certain
things but then again I also see other
people and again without naming names
that come from a completely different
industry and then started talking about
politics and I think just stay in your
lane like you don't know what you're
talking talking about so I want to make
sure that if I ever do talk about
certain things I want to make sure that
it's a really well thought out opinion
I'm compl completely bulletproof I
completely believe in it and back you
know back what I'm talking about um but
you're right being a CEO of a of a
consumer focused business you know we
want to we want our product to be
available to everyone and we want lots
of different types of people to buy our
product and I don't want to alienate
anyone because of my personal views and
rightly or wrongly I am intrinsically
linked to the company I found when I was
a teenager and I think that's
just I think I don't see how that would
ever change and I would love to talk
more publicly about certain
things um but as I'm sure you're aware
of the more you speak the higher the
level of risk and ultimately the the
higher likelihood you have of alienating
certain people at some point I guess for
me it's just the at what point do I make
that decision well do you are you
bothered you know could you go the rest
of your life having private opinions
that are kept private or do you feel uh
a bit of discomfort about the fact that
you don't get to maybe prati about stuff
that you do personally genuinely care
about but maybe uh the sort of thing
that and we're not you know we're not
talking about like you're not going to
go full Kanye here like the point is
just that you have viewpoints personally
and the world has uh lost the ability to
take someone's Viewpoint in good faith a
lot of the time and would read into it
is for instance right so um the Rogan
nword compilation video from a a couple
of years
ago what the world attempted to do there
was say see here is the tip of the
iceberg that proves that Joe is the
Unspeakable bigoted racist misogynistic
Heathen that we've always said he was
yeah the way that this usually works is
that there are vacuums in terms of what
you know about a person there is a small
incident that occurs that the press and
people that don't like them take as
being representative of the entirety of
their being MH they say this is the tip
of the iceberg below it is this sort of
murky Cesspool of of terrible things
that they believe the reason that Joe
particularly was protected was that most
people have seen the entire Iceberg I've
listened to casually you know 500 a
thousand even a normal fan would have
listened to hundreds of hours of this
guy and they go look you're telling me
that there's something lurking down
there I've been down there I know that
there's nothing lurking MH however when
you have perhaps not thousands and
thousands of of content on the internet
when you have more um vectors of
potential attack which is a 900,000
person company shareholders stakeholders
etc etc there is more of a risk there
yeah rather than being an individual and
and I think I mean the the best example
that I think I would use that I know we
spoke about earlier would be Jeremy
Clarkson whether you like him or not he
made some comments about Mega marle and
Prince Harry a few weeks ago and there
was a lot of conversation about whether
or not his farm show is going to be
cancelled now I think the people that
wanted the farm show canceled were
probably staring at Jeremy Clarkson we
don't like this waiting for him to say
anything we we we want Jeremy Clark we
want to take Jeremy Clarkson
down and ironically if that show is
cancelled he's probably affected the
least out of everyone it's the 100
people that edit produce develop Farm
it's the people that all contribute to
the show that are actually genuinely
hurt and that's the interes in balance
of being a public individual that has an
opinion but also wanting to protect the
wide group of individuals that you work
alongside so it is it is definitely a
difficult line to balance I'd love to
see I'm interested if you know anyone
that does it particularly well because I
and don't get me wrong I don't lie there
at night thinking oh God I wish I could
tell everyone about my political views
I'm it's not that big of a deal to me
like I think I said to you previously I
my intention when starting gym chart was
never to be on social media it it it I'm
not massively first I think the point at
which I would get
involved is if things either got
significantly worse than what they are
now or I genuinely felt I could move the
needle like I made a passing comment a
moment ago of I'll send a letter to the
government with my opinion realistically
it won't move the needle if you said to
me a YouTube video could move the needle
on something that's particularly
important to you you're passionate about
you think would help people now I think
that would probably change my opinion at
the moment I just don't think I've
gotten to that point just generally
personally what is it that Founders
don't know about the challenges of being
a CEO because this is where do I begin a
journey that I know that you've been on
you've flip-flopped in and out of so the
thing so the thing is with being a
Founder
is the job which I've never known in any
other job the job literally flips on its
head depending on the scale of the
business and the time so it's almost
like there's peace time there's war time
and then there's scale and the your
approach has to be completely different
and to get a business from 0 to 10
million you essentially have to be very
very dictatorial you tell people what
you want people will tell you this isn't
going to work you ignore comments you
ignore feedback and you do what the hell
you want and you force your business
into success this is my experience right
I'm sure there are other people that
have had different experiences but that
was my personal experience why why do
you need to be dictatorial you have no
time you take high level of risk there
is no there's no time for discussion
generally what you're trying to do
hasn't been done before there's no data
to back up what you're
thinking you need to grow quick okay and
like listen
we in that period there were several
times that we risked everything we had
to get to that next level and often
times the risks make no sense because
again in in the and grantly the numbers
are the numbers are smaller right but
it's a case of we're doing 250,000 in
Revenue our ambition one day is to do 4
in Revenue you need to risk the entire
house on hopefully getting to 1 million
what were some of those inflection
points so for me it was the first events
that we did so we did one event it did
well and what you normally do in a
larger business is you do an event it
does well you sit there you analyze the
data you understand what the ROI would
be if you were to do five more it's like
no like in the early days in that 1 to
10 that purely entrepreneurial phase
that good Instinct phase is you do have
you have no time to do any of those so
we did our first event it went well well
we then sign up to loads of events and
then we went from just doing Birmingham
to Birmingham Germany Australia uh two
in the US was this when you exited body
power yes uh no this this this wasn't
when we exited body power we did body
power and it went really well so we
resigned up for and then we kept going
and got you and there was a point I
think it was about two years after that
where we'd managed we' basically managed
to get about a million pounds in the
bank and like you know being in the West
Midlands and having a company with a
million pound in the banks that youd
never heard of anything like it it was
the most insane thing ever in our early
20s and at that point you've sort of got
something to lose I'm like oh well like
you know if we if we just gave up now
and we just split the money you know Mom
and Dad's mortgages paid I could live
happily maybe not now but it feels like
you could live happily ever
after and then we bet the entire house
on going again and stock on events and
you do that again and again and
again and then and this is what I mean
from not to 10 you essentially do what
the hell you want 10 to 50 is bit where
you have an understanding of the fact
that you've actually got something to
lose for me between 1 and 10 there was
nothing to lose 10 to 50 in Revenue
there was certainly something to lose
but you're filled with this adrenaline
this excitement and this and this
momentum that you just do it and you
just go and at that point you're really
starting to hire people so the the whole
thing of ignoring what everyone says it
just starts to go away because if you're
doing 50 million in Revenue you're doing
a million a week the likelihood is you
probably have a handful of staff that
helping you manage that if you just
ignore what they say and do what you
want
anyway then going back to what we said
earlier that has a that only has a
certain period of time that that can
work for and then what you find is the
larger the business gets the more that
you rely on other people the more or the
less that you're in the detail and then
the more the going off and doing becomes
either more explaining and inspiring as
the business grows so it's I don't I
mean very occasionally but I don't
really I would never sit in front of a
sewing machine anymore but and I don't
sit down and sketch out product and try
and work out exactly what I want but I
need to work out and this is this is my
big challenge now right trying to scale
gy shark into a truly iconic British
brand and a global brand is how do
I inspire people to create product that
fits in with our overarching strategy
that I'm really proud of and pleased
about that also excites the customer and
is of a high quality and it's all of
these things and trying to get the right
people in the right roles and there's
always so many emotions involved in
conversations because other people have
different views and what I can't do
again is just go it's my way or the
highway because that only has a a
certain lifespan to it so the
development of being a small
entrepreneurial business which is a lot
of telling to a large scale business
that works with people from all around
the world deals with tens and tens of
millions of units of stock has
relatively large Financial Risk compared
to where we were
previously um and he's trying to become
an iconic brand that he's now competing
with some of the biggest brands in the
world that have Bank balances that are
10 100 times larger than ours that's
where it becomes a fascinating thing
because it's more about it becomes
significantly more of an intellectual
and social challenge than it does this
just sort of adrenaline field thing do
you miss
that not
really there's times I do but when I
actually sit down and think about it
logically I get to sit in an air
conditioned office and travel the world
now whereas before when you're Screen
Printing and it's November and it's
minus
and the hose Pip's frozen over and
you're trying to clean off the
screen it's easy to say oh and
romanticize those times and say oh I
love those times they were so exciting
which they were like my first time going
out out to Ohio I've never been to Ohio
in my life and didn't bring any coats or
warm weather and I land in December and
it is freezing and I've never seen snow
like it and those are cool romantic
memories of the growth and whilst I do
enjoy
it it's easy to forget about how hard
those times were and forget about the
fact that there was once a point when I
stood in La just about to get on a
flight home and I thought that when I
landed home there wouldn't be a business
to go to and I was trying to work out do
I go back to UNI do I go and get another
job do I go and try and start again all
of these different things
so it's easy to romanticize the early
days and it's easy to think oh my job
now is hard and it's cumbersome and it's
slower than what it used to be
um but I'm an eternal optimist so I
would say I would like to think that
it's the best now it's ever been there
will be a lot of people listening that
are Sid hustling building a business
from that not to 10 million stage during
that time for businesses that are maybe
uh less consumer focused than yours but
for
many they'll need to relinquish control
they will start being the person that
does everything and even if you're at
one mil or two mil like you you can't be
the person that does everything you can
be hard charging telling everyone to do
it yeah
what is your advice to people that
struggle to delegate that struggle to
relinquish control that struggle to
bring people in underneath them and and
have the faith that they're going to do
it well I think the first thing I would
say is I think you need to really
understand yourself because for me I I I
was fortunate in the sense that I
managed to work out what I'm good at
fairly quickly and then literally it's
quite simple these are the things I'm
good at these are the things I'm bad at
draw a line between the two Outsource
the things that you're bad at and I also
think that you don't want don't be
precious about those things those things
could be simple they could be complex
but go off and find people that can do
it
and get the best people that you can
afford I think in the early days I think
that's really really important so in in
the very early days of jym shark I was
well aware that I didn't really
understand Operations Logistics
finance and quite frankly people
anywhere near as well as I needed to so
brought in uh a great CEO and he was
Chief exec for I think five or six years
I think six years Steve was and he
managed all of those things for me so
your incompetence was a competitive
advantage in that regard because you
felt like you you didn't have any
ownership you already knew where your
weaknesses lay they were staring you in
the face so there was no problem with
relinquishing that control to someone
that was evidently much better than you
had it which is easy to do if your
Ambitions for the business are larger
than than your Ambitions for yourself
because the risk what you mean if your
Ambitions for your business are larger
than your personal Ambitions then you
will put yourself into any role
necessary for the business to succeed if
your Ambitions are larger for yourself
than your business then you will ensure
that you're at the top of the business
at all costs because your personal
ambition is to be Top
Dog the thing the reason that having
Steve come in as CEO was particularly
helpful for me was it almost had a bit
of a flywheel effect because Steve came
in and covered my weaknesses instantly
so from a business perspective you get a
huge tick because Ben's now not doing
things he's not very good at Ben's only
doing things that he's good at and we've
got someone who's very good Steve at
doing the things that Ben's not very
good at so almost like in the list of
things to do you can almost tick
everything then the next thing that that
had is it meant I could not only double
down on my strength so I would move
deeper into the business and I actually
ended up doing a chief of brand job a
marketing job a tech job and a product
job so I got seite experience across
four different parts of the business and
I have sat in factories I've you know
sat across the table from people like
Google and Facebook and Shopify worked
with athletes been to pretty much every
event that we ever ran I got to do all
of these things which are very very few
people get the experience and and the
you know the opportunity to do but then
I could also sit with our CFO and our
CEO and learn about finance and Ops and
go to distribution centers and
warehouses and things like that and I
could sit with our CFO and I could say
stupid things that made completely no
sense I could ask stupid
questions knowing that if anything went
wrong there was essentially this safety
net beneath me of both the CFO and the
CEO someone who's less incompetent which
is perfect right because what you want
if you want if you want to improve
rapidly it's a bit like if someone gave
you a test if you're doing your A Levels
now and you can do the test once you'd
probably do relatively well you give the
test a go you get a c but then you get
the test again and you get a C+ and then
I'll give you the same test again and
you get a b and then slowly but surely
you get better and better and then we'll
try another test and that's what it felt
like to me I had five years of fou
without without consequence and that is
if you could if you had a magic wand and
you could draw the perfect environment
for learning it would be failure without
consequence because you can literally
just throw yourself at anything that you
want at any given moment how could have
you got any advice for that sounds
fantastic failure without consequences
is amazing for a learning and iterating
process is there any advice that you
would have for how somebody could
integrate this either into personal
professional business life so that they
could do this more and iterate on that
learning process as an owner or I think
and I think it's Works in any role right
so
if for example you have a you have a an
overarching role that let's say for
example requires 50% creativity and 50%
organization I'm just making up a job
here and let's say you're the opposite
of me you're a highly conscientious
organized individual that gets
everything done that you need to do but
then you're not maybe creative and you
haven't got the ability to think about
what's new and what's what what the next
thing is then what I would implore you
to do is to find that individual and
partner yourself very closely with that
individual not only so that you can
learn from them but also so that they're
filling your gaps and your weaknesses
and I also think and I don't know how
this works I don't know if it's easier
for a creative to become organized than
it is someone that's conscientious to
become creative I don't I would say it's
easier for a Creator to become organized
I would say so too the other way around
so maybe I'm quite lucky from that
perspective um but equally some of the
best business people I've met are the
opposite of me they're not that creative
they're just highly driven organized
bold good at taking risks that's because
if you had a business filled with you
you would have fantastic ideas but
nothing would get done correct correct I
look at um video guid's been to my house
in Austin and I live with Zach and he
couldn't be more different to me in
terms of his sort of psychological
personality makeup he plays five
different instruments he's like super
super creative girlfriend an artist etc
etc and you can see a physical
manifestation of our two personalities
when you walk into each of our Studios
that back into each other so you're go
into mine and everything is neat and
tidy I press three buttons and all of
the lights come on it's it's very very
dialed I walk into his there's been a
sock cellot taped to his wall from the
first day that he moved in I have no
idea why it's there neither does he
they'll be like banana peels around the
play It's like a like a Tom and Jerry
cartoon so I would probably be closer to
that I think so orbe I've had to try
myself
to be more organized through whether
it's working with great people whether
it's a he using the right applications
and things like that and trying to or
organize myself what's the biggest risk
that you've taken with gim
shark over its entire lifespan do you
think um I think it I think it all
varies isn't it so
the the first events that we ever did
because we risked everything on the
event being successful and if the events
weren't successful then we would have
run out of money so that that's without
a doubt one I mean personally leaving
like I was the first person in my family
to ever go to university I didn't finish
University but that whole thing of
calling calling up my mom and dad and
going you know this thing I've worked
really really hard for I'm now going to
leave it that that was a personal risk
albeit not a Financial Risk
um so and we've done we've had plenty of
financial risks T they tended to be
earlier on in the
process
um those will be the main ones again
this is going to sound really bad but
the financial risks never really
frighten me too much and the reason for
that is is when I was when I was a young
kid I did um the first ever I guess
experience of work for me was working on
work experience for my granddad my
granddad lines furnaces in the Midland
so brick ceramic fiber laboring job I
basically just did labor labor for
him and he would tell me and he's a
oneman band it's it's not by no means a
huge business um but he Lo he loves what
he does right and he would tell me about
how he
risked everything he had on a job where
he was basically building a furnace that
was due to be sent out to Germany and
for whatever reason there was this point
in the process where it could have gone
horrifically wrong and he would tell me
from the age of I don't know 12 13 14
very young anyway about he would sit
there and think am I going to have a
roof to put over the my mom her sister
my Nan's head and when you've been when
that's been drilled into you from a
young child that my family have taken
those risks and that level of risk and I
spent a lot of time with my grandparents
growing up because my mom worked nights
in the NHS and my dad would often work
away and things like
that the the risk that I then take
aren't aren't that big so the take a
million quid at 22 years old on events
when worst case I can go back to
University and get another job at Pizza
it it never
felt frightening in a way it was more
exciting do you think that that's
because of your optimistic mindset yes
and high high level for risk tolerance I
think I get I get I really enjoy things
like that like risks like that really
excite me that's something that I'm
trying to get better at um taking risks
I'm my disposition is very very uh
conservative iterate very slowly uh it's
meant that I've basically made zero
mistakes ever when it comes to business
but the fact that I've made zero
mistakes is probably an indication that
I should have taken more risk on yeah um
that's something again culture I think I
would say very much discourages risk
yeah overall very very just softly
softly slowly slowly like you know limit
limit your uh potential upside but also
massively limit your downside yeah as
much as you
can we've spoken a lot about sort of
business the operations of business but
like fundamentally what you are doing is
encouraging Fitness in the world right
like it's facilitating people uh feeling
better about their bodies thinking about
the way that they train the way that
they show up not only just the physical
but now moving into the mental as well
what is
different about what the world needs
from Fitness content now mhm compared to
when you started very so I think and I'm
speaking about the content I consumed
right so as a kid I was skinny and I
just wanted to build muscle that was it
like I'm not going to sit here and go on
like I had some greater goals around
Fitness personally I wanted to be ripped
muscular pretty much like every other
18-year-old guy that was probably around
you in that era I was inspired by Greg
plit I was inspired by
ziz that that that was my like Rob
Riches people like that like not
necessarily the big bodybuilders but the
people that were ripped and shredded and
that that was my personal ambition and
it felt like that that was very much
definitely the bodybuilding industry was
definitely around that because even if
you think if we think if I think back to
when I first got into fitness the big
bodybuilders didn't really get into
social media they were almost like they
almost look down their nose a little bit
at that new year of people that were
coming up um so when I think back to
that era and then you had the Matt oases
and the Chris ladoo this where gim shot
started to come along a few years later
when I think of that era of people
versus
now it's interesting because it feels
like the mental element has come a lot
more into it and when I talk about the
mental element I feel like people talk
about mental health all the time and I
do think it's important but it's it's so
much more about it's almost like
maximizing your potential
holistically rather than you know having
a good mental health and good physical
health I would say it's slight it feels
slightly
harder now and more direct than what it
was and it also feels a little bit to me
like male mental
health seems to be being talked about a
hell of a lot more than what it was
previously um and I don't know how to
put this in a more masculine way um how
do you mean
I think when you think about people like
Andrew huberman and the things that he
talks
about and the way that it feels a bit
like people are men are being encouraged
to be more manly for lack of a better
term and I don't see that as a negative
by the way I think I think that a
massive massive positive whereas I'm not
saying that there was an opposite before
but I just felt like that thing didn't
exist and I think that it's interesting
because over the years before it was how
many bicep curls do I need to do a week
to have big arms it's almost like
everyone knows that now and if you want
if if you don't know that if you're a
young 16-year-old kid joining the gym
you've work that out within a week on
YouTube so then people are now going a
lot deeper in this in in terms of like
okay
so how how do I become a better man in
general rather than just how do I have
bigger muscles how do I show up in the
world yeah yeah I think that's a really
nice way to frame it that
previously you know when we were
starting training it was uh the Mis
Forum on bodybuilding.com spent a lot of
time there abused on there as well I bet
you did uh like Christian t-o T Nation
like all of this like that kind of world
no one knew what macros were no one knew
if blueberry extract was actually going
to be the secret to your muscle gains
then it was very bro sciencey and it was
like if you don't have a protein shake
within 30 minutes of finish of the gym
you will lose all of your gains and you
need to have your creatine every 30
minutes and you've got your pre-workout
your int workout your Pro and it was
just like to the point where I remember
shoving hyperbolic Mass down my throat
in a bid to somehow gain weight whereas
now that whole world just seems to have
it just completely has changed correct
and weirdly enough I mean certainly in
the areas that I spend time on on social
media now it's far more
around a genuinely good diet a good
organic diet that is balanced with a
balanced level of Fitness that probably
incorporates some weight training but
also incs a level of incorporates a
level of cardio and it feels like a more
balanced approach to Fitness now I would
agree so when we're talking about um
integrating men masculinity uh and
how it's not just about turning up and
looking good it's not just about talking
about mental health and I had a problem
for ages for the people that are
listening from the US there was a
campaign in the UK called it's okay to
talk right and this was trying to
encourage men to open up about Mental
Health
and I always felt icky about it I always
just it didn't resonate with me I
thought I I'm very passionate about
mental health suffered with bouts of
depression throughout all of my 20s um
was the person that needed to be spoken
to by this MH and yet it takes you know
like a Canadian psychologist or a
Stanford Professor or like a bold MMA
commentator or a neuroscientist that's
into meditation to start talking to me
in a way that made me genuinely consider
my mental health what I've reflected on
the reason I didn't like it's okay to
talk is well [ __ ] no surprise like
obviously it's okay to talk like what's
the next step like give me something
that I can actually use here and the
other side of it and this I learned from
Adam Lane Smith great psychotherapist he
said that male depression gets treated
like female depression men are made to
feel loved and accepted when they want
to feel capable and Powerful mhm and the
problem that we had there was that you
were treating male depression and male
mental health like female
depression
yeah it's interesting as well me and me
and no talk about this quite a lot as
well in the sense that if I think of
growing up so I had I had a great
upbringing right I remember there was a
few years ago someone stuck a camera in
front of me on jym shots come up and
said tell me about your terrible
upbringing and how difficult it had been
and everyone that said no and I was like
I not doing this because I had a
brilliant upbringing I've got great
parents great grandparents and when I
think to the way my mom raised me in a
very caring loving thoughtful way and
then I think about the lessons that my
dad taught me there's two things that
really stand out this is going to sound
really basic once I rode my bike over my
neighbor's lawn and he grabbed me around
the Scruff of the neck and he said you
respect other people's property you
never do that again you go and apologize
and it was very much tough love and that
that for me was the the male role model
was be tough be strong be respectful and
there was there's another one and I
remember when I was I'd done something
wrong and I was really i' completely
[ __ ] up and I was so upset and I my
mom wasn't there for whatever reason and
I was expecting my dad to sort of come
and go you know Ben everything's going
to be all right and he just sat there
and he went what are you going to do
about it and that feeling of Ben you
have to be strong you have to take
control of the situations you have to
take control and he always told me he
said you know you have to be mentally
strong you have to be mentally strong it
was something that was drilled into me
from a young age but that thing
of I don't want to be coddled
I want I just want the truth and I want
to know what I've got to do I work out
on my own head how I get there but I
just and that I think that speaks back
to that thing that you've just said of
it's it feels like it's things have to
be much more tangible what are you going
to do about it rather than I don't want
someone personally and maybe I'm
Different to others I don't want put
someone just to sit there and straight
my ego and tell me that everything's
going to be okay and I'm okay the way I
am because I think that over a prolonged
period of time can definitely lead to
entitlement I think it can lead to
softness and weakness and I don't think
it's the right thing in the long term
certainly not for me it's one of the
problems that you have between male and
female communication all of the guys
that are in relationships will know that
sometimes they're having a conversation
with their misses and they are trying to
offer up Solutions yeah which every time
that they offer up a potential solution
infuriates the conversation more yeah
and this is because men are speaking to
women in the way that they would want to
be spoken to which is find me a solution
on average there are feminine men and
there are masculine women but on average
it's what's the solution how can we move
forward about this and there is a large
chunk of girls who want to be heard MH
just look hear the things that I'm
saying maybe we can talk about the the
the solutions a little bit further down
the line but for now I just want to be
able to like make me feel like you you
understand and you hear what I'm saying
yeah and you're there laying out a
tactical operational plan of what it is
so I think that
that's an interesting Arc that we're
talking about here going from what's the
first level of of like you know male
development which maybe came about
perhaps due to men starting to feel like
they uh were less required you know 200
like 6 to
2012 you are more visible online um just
generally as a man people are starting
to scrutinize the way that you look
you're able to compare yourself to
people wasn't this the point where obes
obesities became a thing in the early
2000s where everyone sort of said I
think it was it was at the point where
the us became it was something like 40
or 50% obese and then I'd never heard
the term obese until the early 2000s and
it might just be an age thing then all
of a sudden obesity became a thing and
that's when I remember it being the
school they took all the chocolate bars
away and then started putting in I don't
know broccoli or something else so all
of a sudden Health became it was the
jamy Oliver era I remember really being
really annoyed because they got rid of
the dairy milks our school [ __ ] Jam ol I
can't believe it but you know it it I
think that's where it started for me
Health definitely became a thing and I
think you're right all of a sudden
posting pictures on social media
comparing yourself to people that a
thousand miles away all of these things
definitely would have pled into that so
we roll the clock forward MH and people
have integrated the fact physical
fitness is something that's important
mental health everybody always knew was
in there but we then needed strategies
to be able to move
forward a lot of your AUD Shar
especially is particularly unique in
that it's split it kind of came up um
focused very heavily on male influencers
and now I would guess you probably sell
more women's wear women's wear yeah
right so you have this kind of odd flip
but you have been uh on the front lines
of observing male identity masculinity
and its challenges
mhm what do you think about masculinity
in 2023 and the challenges that young
men are facing God uh
um I definitely think that Cod the
coddle culture certainly isn't helping
from a male perspective I
think I think we we're starting to see
more good male role models in what feels
like the last three or four months like
recently it feels like there's more
great male role models that have sort of
that have popped up which I think is
helpful I think I I think I saw
something that you said previously
around point to me point point me
towards a great male role model whereas
now I can think of at least three or
four whereas previously I definitely
couldn't I think that's that's helpful
and if I think to male role models
previously especially For Me growing up
other
than other than
footballers as a Brit I genuinely can't
think of any
um what does it say that men need does
Role Models though I think everyone
needs a role model I think it's
important to have role models and I
think you pick different people for
different things I don't think there's
one archetypical male that exists
somewhere that does everything that you
know has great yeah muscle mass highly
intelligent yeah all these sorts of
things and and that's what personally
I'll do like I'll have people that
inspire me from a fitness perspective
from an intellectual perspective and and
so on so I think having that
helps um I think it's tough I
think
because personally for me I'm as
inspired by someone's personal life
particularly now as their professional
life
like a put a bloke in front of me who's
a billionaire it's it's cool and
everything
but you'd rather have 1% of their wealth
with a wonderful family life and you you
know have great time with your family
you love your job you challenge yourself
intellectually that full package to me
is significantly more important than
than just a a numerical Financial figure
but I think that may be I think men
might also skew that way the older they
get and as their lives circumstances
change in the same way that mine have
because if you said that to 18-year-old
Ben give me the billions oh yeah I think
I would have taken that every time so
many of the um trends that we're seeing
I think at the moment can just be
explained by cohorts of guys and girls
arriving and then phasing out into new
areas of their life so you could say
that so many people would and this is
stupid right because everybody is born
each day there is someone born but they
congeal together into a culture that
moves as a group and then there is
another bubble behind can you imagine
what definitely that cuz I think you and
I grew up in different parts of the UK
and have been on very different Journeys
but I think if if we were to write down
every year since 2006 I'm sure we
probably have had similar views and
experiences on WE tracked a lot of it we
looked up to the same people we read the
same stuff we got exposed to the same
stuff um followed each other on Facebook
um so we have this sort of bubble that's
going on and then a particular Trend a
particular influence occurs that group
uh finds identity with it and then
phases out of it and that falls away and
evaporates so you know Andrew Tate just
got out of prison yesterday or this
morning or whatever um he has a
particular cohort of young guys that
look up to him um but that cohort over
time is going to fall away they will
maybe he'll grow with them maybe they'll
find that he's even more compelling as
they grow up or maybe not but for us and
our age and who it was that we grew up
with it very much was very physique
focused very much about how lean you
were how big you were it was that
Christian Gman and Matt ogus and and
like Jeff side and all that and then
that fell away and for us what we needed
I think and for a lot of the guys that
are listening because they're all the
same
age we realized that we'd focused Skin
Deep for so long mhm and maybe we'd got
really good at focusing skin deep and
we're in really good condition and
wearing loads of like cool clothes or
whatever but that there was it was a
little Hollow perhaps inside of that and
that we needed something else it's like
okay I've developed the fitness side of
me yeah now what yeah give me some
[ __ ] substance and I think that that
cohort if you were to pick the
archetypal like Peterson Rogan Harris
Shapiro alander Boton
Fanboy there is a huge cohort that would
have come out of like the MK
bodybuilding forum
oh yeah that would have come out of like
gym culture and bro culture thinking
this is if only I had the sixpack of
Greg plit that will fix all of my
problems I've got myself to a stage
where I'm happy with my body and [ __ ] I
still have problems it's is it was is it
the Jim kryy quote that goes something
like I hope you all get to achieve your
dreams so that you can realize that
maybe it's not so great it's words for
that effect isn't it but I feel like
it's very similar from a physique
perspective as maybe is a financial
perspective I think people are will to
snap their back to get to a certain
Financial figure in search of
happiness I feel like I can speak from
personal experience that whilst it does
help in many many different ways you
will not find happiness purely through
financial you know the pursuit of
financial gains what are you worth do
you know what you're worth God TR to
think I don't know I do not want to know
nor think and I think the other thing as
well why why don't you want to know
because it's just all numbers on a
screen it doesn't it doesn't so much of
my wealth is tied up in gym shark which
has a fluctuating value that change on
the day if I was to assign any form of
selfworth or spend too much time
considering it that my mood would
fluctuate more than the weather and I
think that that's something for me that
I I would I never ever think about that
and I swear to God that is the last
thing I think about at all um but again
I think maybe that is an age thing a
situation thing being married kids all
these sorts of things I've got great
Ambitions for the business and I want
the business to be at a certain level
you know and that a spit out of that is
to be worth a certain level and that
excites me but it's certainly not why I
go to work every day one of the other
things that has happened over the last
10 years particularly has been the body
positivity movement when Jim Shar first
came around those leggings that had the
line under the ass crack uh at the
bottom that like accentuated bums and so
on and so forth
um women and their uh challenges in
terms of roles I think I'm terminally
online I spend all of my time thinking
about human nature and how it relates to
the world around us yeah we're talking a
lot about sort of masculinity and men's
problems I F out to Qatar to have a
debate about this only two weeks ago if
I was to like pick a trend at the moment
that I think in 5 years time is going to
become the new existential crisis I
think it's girls I think that we have
insane rates well we do we know that we
do the PE research just came out about
this unbelievable rate it's like one in
two to like 60% of girls in teens have
serious depression or mental health
problems one in two right it's
unbelievable so I think that that's
coming down the pike I think that it's
something that we need to be concerned
about but given the fact that you've
seen a lot of changes uh and one of them
has been the body positivity
movement you have wife that was involved
heavily in the fitness world and was
doing the influence stuff have you got a
viewpoint on that have you got a
viewpoint on the challenges that women
have faced and and uh yeah the so I
think the interesting thing with that is
and to hon I think there's points where
conversations with n I think we pushed
it too far at points and this is the
thing with with with running a
company you're running a company here
there's this thread of trend of
conversation and you need to straddle
the line between the trend and the
conversation and then the consistency of
where you want the company to go and
there would definitely point to where we
straight I think too far towards that
body positivity conversation because I
think it got hijacked and went too
far now the one thing I would say is I
was a skinny kid who wanted to build
muscle and we at Jim sh don't believe
that a skinny male in the UK that wants
to build muscle we don't believe that
his ambition to and his desire to go to
the gym is any better than an American
girl that wants to lose weight right
you're in the gym because you want to
improve and everyone wants to develop
whether it is muscle building you want
to run a faster 5K you want to deadlift
300 kilos you want to lose I don't know
30 lb of fat 50 lb of fat whatever it is
we we don't tear goals we say that
everyone's goal is equal and again I
think that's become more relevant to me
because I wouldn't have said that 10
years ago it was it was six pack
six-pack abs or bust was the ambition
for me whereas now it's very very
different so I think that from that
point of view that that's what I where I
think the message needs to be the bit
where I start to get concerned is when
people start to promote unhealthy
physiques and that's not to say that
different physiques should be shown but
to promote an unhealthy physique and for
me to suggest that that unhealthy
physique is somewhat right
beneficial for an individual that's what
concerns me slightly and this is on both
sides of the fence right you can look at
the guy that walks around you can look
at the guy that walks around at 5% body
fat and say that this is uh a well
balanced weight meanwhile testosterone
in the toilet hasn't had an erection in
6 months irritable some of the people
that I know who have some of the most
incredible physiques you've ever seen
have the worst relationship with their
body mentally and you'll know that as
well as I do people don't step on stage
in some of these huge competitions and
and some of them are absolutely fine
some of them have deep rooted mental
issues which is why they're putting
their body through such trauma and I
think most of those people that are
smart realize that they can only do that
a certain amount of times before the
risk becomes too high so you're right
it's it's not just people that are
overweight it's people that are
literally walking up beyond all doubt
and then dieting themselves on the verge
of starvation in order to win a
competition and there you're right
there's extremes at both ends but I I
think the thing that concerns me is just
the fact that I don't think we should be
promoting the Extremes in a way that
suggests that they're healthy I think
there are certain elements where you
can understand admire whatever you want
to call it the extreme if I'm massively
inspired by if I see a picture of Dorian
Yates another guy from Birmingham Phil
Heath just because of the accent not the
photo it's the accent but even closer to
home like Ryan Terry yep seeing him in
pictures is cool seeing him in real life
it is insane like I look at him and my
ad for
his mental fortitude to get himself into
that position is absolutely incredible
where I'd start to worry is if he got
himself into that condition and remain
there for a prolonged period of time
like I think that that has to be of
concern just in the same way that if a
friend or family member of mine was to
get quite
overweight I wouldn't sit there and say
say that that's okay and doesn't mean I
wouldn't care for them or love them any
any less but I would say listen I I
would say it's beneficial for your
long-term Health if you were to get into
decent physical condition I don't think
everyone needs sixpack abs everyone
doesn't need to be able to deadli 300
kilos but moving being in the gym and
having a certain level of Fitness I
think is only helpful for everyone you
have recently had twins yes how old are
they now they are 14 weeks today right
they're fresh they're fresh out of the
oven I remember listening to a podcast
that you did a little while ago where
you were reflecting on a conversation
that you had with your EA mhm uh and
she'd said something to the effect of
you're not going to be able to do this
when you have kids yeah uh and you'd
said Manana Manana I deal with it when
it's in front of me don't need to worry
me about that um given that you are now
at the coal
face what have been the lessons
introspections changes that you've no
just over the last 14 weeks god well
first and foremost I I was wrong so Zoe
was right she was saying you not you
can't continue to work I don't if it was
in this rate or in this way I think it
was more in this way when you have kids
and the and the reason was
is very obviously my life and and gym
shot just blended into one it was a
7-Day a week job I'd sit there and I'd
work on a Saturday on a Sunday on a
Monday it would be fairly loose and free
and open I'd just work all the time Co
and I love my job and I continue to do
so so I I wasn't sat there thinking oh
God I'm in that I'm working on a Sunday
I thoroughly enjoyed it and the fact
that I would travel a lot and I'd be
away for lots of weekends and things
like this whereas now all of a sudden
having kids I want to be at home on the
weekends but the work is still there so
it's gotten a lot more intense for me in
the sense that again we just did a trip
out um we did we did a trip to Colorado
a few months ago and what we normally do
is fly out on the Saturday look around
on the Sunday maybe go out to Breen
Ridge or somewhere like that relax work
Monday Tuesday Wednesday Thursday Friday
fly home Friday Friday make a leisurely
Journey back from hether on a Saturday
whereas now it's fly out Monday work
Tuesday Wednesday Thursday fly home
Thursday lunchtime land home Friday walk
through the front door and have a child
throwing at me sort of thing so it's
it's very very different and like it I
would say I've become significantly more
purposeful in my time and and and that's
in every every facet of my life right so
if I'm at work I'm at work and if I'm at
home I'm at home and previously I'd be
tapping away a lot more on my phone I've
started just like turn my phone off on
Sunday afternoons I'm going to try and
do that potentially for a whole day on
Sunday just so that I'm present and with
them um the travel more present when I'm
home and at work and I think things like
that it certainly made me think and
they're still very young right they're
newborn at the moment so they're not
necessarily noticing if I'm on my phone
but I'm very aware of the fact that
within a few months I don't want my kids
to have a dad that was just messing
around on his phone all the time and
there's an interesting Insight that I
learned there again from Adam Lane Smith
which is is a lot of the time parents
are considerate and becoming
increasingly more aware of their kids
using devices right do you want your
child to have to be only distracted by
YouTube for kids or whatever one of the
things a lot of parents don't consider
is the fact that if they hear that Ding
and the ding causes Mom or Dad to look
at the phone MH the child's relationship
to the phone and the relative amount of
attention that the parents have with
them is something that is very very
quickly forgotten I think and you know
again don't have kids can't wait to be a
dad but when I do my uh Grand idea of
how I'm going to have a relationship
with technology may get thrown out of
the [ __ ] window however I think that
there is like a really really good
argument to be made that if you're in
the room with your kid the phone
shouldn't be in there as well that if
you want to use a device step outside of
the room because we just do not know
what second order consequences that are
of your child playing second or third
string mhm to some that's in your hand
yeah and these are all the things that
I've now started to think about that I
would previously never have thought
about and even stupid things like uh the
job is still busy my travel is certainly
reduced we're like renovating a farm in
the middle of nowhere where we want to
be able to have the kids grow up want to
be able to grow all our own food and
like live a proper like home life and
and just little things like that and
it's it's so different to the way that I
grew up and it it might be a combination
of me getting older being in the
position I'm in I think it's just a
position that we are in in the world as
well I think with everything that's gone
on politically globally with Co and
everything I think the amount of people
that have just gone [ __ ] this I just
want to be self-sufficient and do my own
thing to a degree I think is I think has
increased
dramatically so yeah I think it's
definitely changed my perspective on
lots of things and a lot of people were
saying I know no was asking me this he
was he was interested to watch how my
relationship with work
changed and I'm arguably even more
hellbent on making this a success and
working incredibly hard at work
because I want my kids to look at me and
think that's I want to be the role model
I want to be a true role model rry said
the same thing and I want to work hard
and I want to be successful and I want
them to see that and I want to do it in
the right way whereas I think some
people thought oh is been just being
honest I don't have to work I could
retire and live on that farm and Ever
After but is that the sort of dad that I
want my kids to see because that's not
real life and I want them to see that
you have to work hard in order to you
know in order to get what you want from
life and I think it's the right thing
that for me and that's what I want them
to do and I want them to find a job that
they love they don't need to be
millionaires they don't need to earn
loads of money that in no way bothers me
in the slightest but for them to grow up
see seeing their dad doing something he
loves but also having good time with
them I think is really exciting to me
and that's what I want them to do as
they grow up you have the opportunity to
give your kids materially opportunities
that you didn't have as a kid MH the
lack of opportunities that you had the
exposure to your uncle or Granddad that
was making stoves and risking it all on
a 100 Grand stove or whatever that was
shipping to Germany yeah has formed you
into a person not only that you're proud
of but one that has objectively been
able to become quite successful how do
you consider marrying the difference
between giving your kids the opportunity
that you have materially whilst putting
them through the challenges that you
know were formative and important for
you to get to where you are now again
that's what I'm thinking about a lot and
so me and Robin have spoken so they're
definitely not going to private school
so that's something that's important to
me and I'm the sort of person that reads
into this right I read all the papers
there is a dramatically higher
likelihood they will be quote unquote
successful if they go to private school
than if they go to I don't know what you
call it a normal
school they're not going to go to
private school I mean if you speak to
Robin she wants to homeschool them I'm
I'm not quite on that boat yet I'm happy
just I think that's an American an
American Canadian influence heavily it's
very rout over here in the UK America
Canada a little bit tells me that that
movement is growing rapidly but I
haven't looked into that yet yep um for
me I think it's important to go to a
normal school I think listen they're
going to grow up in a nice house with
nice things and they're going to be able
to have have connections to cool people
and great people in a way but I think
for me it's about just bringing them up
in the right way in the way that my
parents did in the way that my
grandparents did it it was really
important to me that they were born and
they would have the opportunity to spend
time with my grandparents that their
great
grandparents which you know touchwood at
the moment they can that's really
important to me because they have a
completely different viewpoint on life
so similar to pretty much I guess every
kid in the UK both of my or all of my
great-grandparents on the male side all
fought in the War right my grandparents
who I spent a lot of time with growing
up would tell me stories about what it
was like growing up when they grew up my
n would talk to me about how in her
garden they would grow one vegetable
next door they would grow another and
they would all share at the end of the
week because that was the way that it
worked when when they were rationing my
other grandfather who I worked closely
would tell me about when his dad came
back from War and the difficulties in
the family and the family split up
because of different issues he came back
with and
I felt fortunate to spend so much time
with my grandparents growing up because
I didn't I don't think I had a
conventional upbringing of someone that
was born in 1992 I had this weird mix of
someone that was born in 1992 but then
also a 1960s style upbringing because I
spent so much time with my grandparents
as well and they that might account for
the tradition yes which I think it does
they taught me so much and because of
the amount of time that I spent with
them so I think for me to somehow
instill those values and beliefs in my
kids is really really important to me um
how I do that I don't know because some
things you just have to learn yourself
and one of the things that I learned
myself that I that other people couldn't
for whatever reason teach me was I had
this feeling of I just can't wait to get
out of get out of the UK I can't wait to
get out of England I want to go
somewhere else I want to be in Australia
I want to be in the US I want to see the
world and everywhere is going to be so
much better than this because England is
this and it's that and it's all these
things and I'm really lucky right I've
traveled into more countries than I
could ever imagine I've spent lots and
lots of time across loads of different
states in the United uh in the US in
Canada across Asia all these different
places and I can't help but feel the
more I
travel I feel more and more lucky to
have been born in the UK and if You'
have said that to 16 17 18 year old Ben
he would
have not believed you in a million years
but I'm so again we had the opportunity
to raise that kids anywhere in the world
and I chose here because I think it's
such an amazingly brilliant place to
raise a kid and you're right there's
this what you want to call it crabs in a
bucket syndrome they're are negatives
the media can be a bit of a pain in the
ass and we've had more prime ministers
in the last 6 months than probably most
have had in the last six years all these
different things but when I look at it
the net positives of being here are so
great what are they net positives being
in the UK people forget that if you want
to start a business business in the UK
especially an e-commerce business one we
speak English which is great it's
helpful for communicating with the the
Western world two you can ship things to
Europe in 24 hours pretty much 70
million people in the UK within 20 uh
like within 24 hours so you've got the
whole of Europe and the UK on your
doorstep a lot of that is down to the
fact that there's so many countries in
Europe each one have has its own sort of
operational setup whether it's dpd Royal
Mail all these different companies um so
the operation
supply chain of Europe is incredible you
can ship to the east coast of the United
States in 2448 hours I know people that
started very similar businesses to Jim
shark at a very similar time in
Australia and I think they were
incredibly talented and I think some
part of the reason that
we we grew significantly more quickly
than they did not completely down to
this is because we were in the UK and we
could ship to all of these different
countries significantly more quickly
they were shipping from places like
melbour it was taking them 3 weeks to
get to the US and Europe and places like
that beyond the advantages specifically
in the UK of e-commerce companies
cultural advantages culturally we punch
way above our weight the amount of
British actors uh presenters and things
like that that you see in the US in the
UK uh in the uh Australia and places
like that it's
incredible
um I think we've got an amazing
education system I think albeit we've
got a turb ulent and mental government
it's way better than 99% of other
countries and I know people moan and I
know there a mistake and this is the
other thing as well and this this this
is what frustrates me with a lot of
people is you meet so many people
especially in the UK and the US that go
I don't think he's great right Biden
made the stupid mistake surprise
surprise he's an old bloke right um
reesei sunak made this stupid mistake
and I'm like yeah but anyone that's
worked in any business or in any large
scale organization has made made a
million mistakes it's really [ __ ]
hard you couldn't do a better job and I
think I think we just need to take stock
of the fact for the for the most part we
have it really really really good and do
we have the most competent
people in our government that we could
possibly have no but where does where
where does and I think your alternative
is if you would go if you were to go
purely on compet competency you'd
probably end up significantly closer to
a China or somewhere like that correct
correct and I always say to people you
could go and live in China and I've
never met anyone that says yes I'd love
to do that so I think I think the
benefits from an economic perspective of
the UK in a country that punches above
its weight that has great connections
into the W to the entire of the West
that has great social influence across
the world we live in a safe country are
you yeah that's not nothing as well um a
lot of the concerns at the moment do
come in America a lot of my friends the
reason that you've got Waldorf schools
have you heard of those okay so there's
a bunch of um alternative semi-
alternative schooling systems
um very based around being
outdoors um teaching teaching kids like
to you know like hunt and dress animals
and stuff very much Back to Basics there
but like let's be real one of the
reasons is that they're very concerned
about some of the ideologies that are
being pushed to kids in schools correct
yes that for me
looking at the UK for all that the US
coughs and we catch a cold it is 100th
of the amount of psychological contagion
mimetic horse shittery that goes on in
the US it's frightening is that
something that you have highly
considered 100% And I think I think
maybe you see this more being in the US
and for you living in the US and for me
spending a decent amount of time in the
US I think you see more of that now if
you were to again this is where my I
guess my optimism comes out if you zoom
out what generally happen it will be
like this but it will like the S&P it
will T generally Trend up and the US
will get better and better and I'm a
massive long-term believer in the United
States I think it is an amazing Place
full of amazing
people I'm just thinking for the the
next 50 years that I'm going to be on
this planet how much of that do I want
to take whereas in the UK they go to a
local school it's not hunting but
they'll do forestry they have the little
place in the in the local village where
they get to grow their own grow their
own food they learn Lear good skills
they'll do well enough and they'll have
decent enough education on English and
maths and things like that they can
pursue what they want to
creatively I think it's great and I
think I think listen there's so many
things that excite me about the
UK um and I think we've got it really
really good I really do and I think
there's so many people in the UK and in
the US for that matter that just
constantly focus on the negatives
um and like I said I'm but I'm a I'm
more of an optimist and I think that the
the long-term
effect will be a net positive as well I
think so
too you're right I do have concerns over
those exact things and I do think about
them and maybe it's different for me cuz
I'm in a privileged position where I can
just choose to not allow my child to be
involved in certain things that I don't
want them to if you live in a place and
that school provides that and you're not
happy with it and you're stuck with it I
maybe my opinion would be slightly
different that's a concern for a lot of
people that they they can't rip their
kids out of uh a situation where they
don't agree with the particular uh
ideology the particular um cultural
millu that's going on but I mean you
you've said that you've done a lot of
the research I was talking to uh Ryan
about this yesterday and he's I think
his 2-year-old is at private school at
the moment and at this school there's
kids turning up in helicopters there's
kids turning up on in Bentley's uh and
you know he's I think even more working
class as working class correct yeah yeah
he's AB scum um and he Ryan Terry by the
way tells everyone he was a plumber I
think the lads were out at a shoot and
air being be in LA and the toilet broke
and he didn't know how to fix it so I
think we should also at some point dig
into to understand how good a plumber
was you think that this is I think even
though he was I'm not debating whether
or not he was a plumber I just think
you're right I think he was a [ __ ]
plumber so I think Ryan I'm afraid that
you need to come through and fix some
pipes for us in order to prove that your
backstory is not completely just fab
confabulated
he's got this problem at the moment and
I mentioned it to him yesterday and I
may as well tell it to you too um
especially given that you've got twins
which is pretty interesting are they
identical twins yeah wow monozygotic
twins need to introduce you to Robert
pman so he's the number one behavioral
geneticist on the planet every pair of
twins born in the UK between 1991 and
1994 were enrolled into this study and
they ended up holding on to I think
around about 50 to 60,000 pairs yeah of
twins and he has teased apart the
differences between nature and nurture
more than anybody right I'd be
interested in that because I haven't got
into the detail of it but there's
there's even though you've got the same
DNA there's environmental factors that
cause the DNA to
basically I don't know what you want to
call it this is where you sort of get to
the age of my competency but they've
show in different ways don't they and
I'm interested to know what how that
works so the epigenetic changes how does
the environment influence the genes to
be honest pman doesn't really get into
that much and for me like EP
genetics vibrational frequencies Quantum
astral round all that stuff is a little
bit like the god of the gaps argument to
me it's like a place where we don't
quite understand as far as I can tell
just what's going on and people use it
as a a wedge in which they can drive
basically wishful thinking and desires
so when it comes to uh kids and um
schools overall when you account for
everything genetics socioeconomics St
all the rest of it taking a kid out of
one school and putting them into another
has less than 5% of a difference in
their academic outcomes the biggest
influence it seems like that you have in
the nurture side of Nature and nurture
is not you and it's not your wife it's
the parents of the kids that your kids
hang around with it's the kids that your
kids hang around with and it's the oh
wow coaches the school teachers which is
ruthless for parents to find out that
they are not the biggest influence on
their child's life like the biggest
determinant of your future wealth
level is not that of your parents it's
the average of the postcode that you
grow up in why well it's because who are
you exposed to who are the people that
you take your values and your virtues
from now again this is on average if you
had a family which was incredibly
insular um you know yours
multigenerational four generations of of
people interacting with each other you
spent a lot of time with that you're
going to supplement what typically would
have happened socially outside of the
home like still outside of the home but
within one family structure right um but
my point being that the number one piece
of advice that I would give to parents
that want to raise kids with values work
ethic all the rest of it that they want
to have carefully vet the kids that your
kids spend time with carefully vet the
parents of the kids that your kids spend
time with carefully vet the coaches of
the sports teams the teachers at the
schools um that is some of the longest
leverage that you can find if you want
to have kids that hold those sorts of
values that that have the upbringing and
the principles that you want them to
have those are the real long levers I
think I have no idea really important
man really really important that Robin
will see that and she'll think I
definitely want to home homeschool the
boys now well homeschooling is not
nothing as well like I you know I'm
speaking as an only child here that
um under socializing kids puts them in
advantages in some regards because you
have massive amounts of self-sufficiency
uh Total Comfort with working in
isolation with being in isolation with
taking risk says the guy that moved out
to America at 33 to like just try and
speak to people on the internet but the
problem is that you need to really work
hard to offset the um lack of ability in
terms of socialization that we'd
accumulate over six hours a day in
school around other kids being exposed
to other cultures here is someone from a
Muslim background here is someone that's
Jewish here is someone that's from a
wealthy family here is someone that's
from a poor family here's somebody
that's misbehaved here's somebody that's
a bully here's some all of those
different
iterations I think my concern I love the
idea of homeschooling but my concern is
how less worldly and Street Smart do you
make your kids it's a what's the
consequence it's kind of a cuddling
again in a regard now a solution for
this another thing which is happening a
lot in LA in America at the moment but
especially in Austin people are making
homesteads where 10 families of my rich
friends will find 100 acres somewhere
near Austin set up with a bunch of kids
so you'll maybe have you know 10 15 kids
and they'll homeschool it's not far off
just a school now right if it's just you
and a bunch of friends um and I wonder
you know how do you blend the two could
you offset
homeschooling with
uh different sports club every single
night um to try and get that degree of
socialization exposure to different
cultures different people different
situations very difficult I mean you
know Ryan Terry his kid sounds like he
basically on a pro athletes training
schedule like five or six days a week
gymnastics swimming karate D like each
different night yeah but I don't know
man this is a whole Uncharted Territory
at the moment and um the fact that
you've got twins is just going to be
such a fascinating experiment for you to
watch and we're going to hopefully
touchwood have a lot more kids as well
we want to have a big family and again
that's that's important to me and
certainly to Robin as well having a big
family would be nice you mentioned that
your Ms might want a slightly bigger
family than you anticipated I thought 3
weeks after the birth when chaos was at
it alltime high that she would have
tapered her Ambitions but she's still
definitely wants four or five kids so
apparently it is the people have a
genetic predisposition to having twins
as well uh Matt Walsh guy that works for
the daily wire I think he's six kids
deep but that's only been four births
he's had like two pairs of twins in that
so you could be also my business partner
Darren he'd had two and he wasn't sure
they were like talking should we have a
third should we not have a third and
then his Ms had said like I really want
to have one uh and he realized up until
they had the scan he's like [ __ ] we
could go from 2 to four here M uh and he
wasn't ready for he would have to have
changed the car he would they would have
to have immediately bought a new house
all hell would have broken loose so just
you know think think carefully moving
forward um what are you looking to do
over the next few years like personally
in terms of the things that you want to
develop the ways that you want to learn
about yourself about the world impact
that you want to have what's your focus
going to be do you think over the next
few years um clearly my professional
focus is solely on Jim shark and
building Jim shark out into a great
business we're at this peculiar point
now where we're trying to transition
into a really Global business where like
at the moment we I mean we sell globally
but we're not a true Global business so
we're trying to really develop that and
we've just just hired in and built like
a new leadership team that uh I think
the last person joined in January so
fairly fresh new team so that's
important to me like betting that in and
making sure the business is ready for
the next phase of growth uh personally I
just want to get settled in our forever
home and get that finished and nice and
done that will take a year or two hope
well hopefully not not two sort of 12 18
months um I think as well I I know we've
spoken about this previously but I would
be interested
in how and whether my content develops
into speaking more openly about maybe
some of the things that we've spoken
about today without being overly
involved in politics and especially not
American politics because I am not I'm
not an American and I know that a Brit
talking about American politics
generally doesn't end particularly
positively so um but I guess more around
the way that the UK is shaping up
especially from a commercial perspective
because I think I've got value to add
there so I would definitely consider how
I can talk more openly about those
things have you ever been offered you've
spoken on boards and stuff would you
ever take a more formal role no no I I
wouldn't have time now I've been offered
lots of board seats and involvement into
lots of things the only thing I've ever
said yes to with would be the the
government's business ad Advisory Board
the only area that I would take time to
contribute would be to uh the UK
government whoever it is and to be
honest I'm sort of agnostic as to who it
is because I don't feel as though I
would be contributing to them as
individuals I'd be contributing to the
as a whole yeah which I think is
beneficial regardless of who's there Ben
Francis ladies and gentlemen if people
want to keep up to date with the stuff
that you do where should they go uh
YouTube search Ben Frances on YouTube
Instagram all the usual social medias
Ben I appre appreciate you thank you
mate thank you very much what's
happening people thank you very much for
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[Music]