Grad School 101: Emergency Funding and Rackham Resources for Master's Students
Watch on YouTubeVideo summary
The speaker introduces their role within the Graduate Student and Program Consultation Services office, where they serve as a conflict resolution and academic relations specialist dedicated to supporting master's students. The primary goal of this office is to provide a neutral and safe environment where students can discuss concerns regarding their individual experiences or program-related issues without fear of judgment. By listening to these concerns, the team aims to gauge specific needs and offer appropriate resources, whether that involves helping a student navigate a difficult relationship with an advisor, addressing academic challenges, or connecting them with other campus services if the office is not the best fit for a particular issue. This supportive framework ensures that students feel heard and are guided toward fair processes when facing conflicts or policy-related questions.
A significant portion of the presentation focuses on financial and administrative resources available to master's students, particularly emergency funding and flexible enrollment options. Master's students are eligible to apply for one emergency award of up to $2,500 to cover unforeseen expenses such as medical needs, family emergencies, theft, or weather-related disasters. Additionally, while master's students cannot take a formal leave of absence like PhD candidates might, they have the flexibility to pause their enrollment for up to 12 months without a formal request or negotiate reduced coursework loads. There is also a specific parental accommodation policy that allows for a reduction in coursework rather than a full leave for parents birting children or adopting infants and young children under six years old. These options are designed to help students manage personal crises or life events without completely halting their academic progress.
Beyond financial aid and administrative flexibility, the office offers various workshops and support programs to help students navigate the social and emotional aspects of graduate school. These initiatives include workshops on navigating difficult conversations with advisors or peers, understanding group dynamics within labs, and participating in listening circles for diverse populations such as first-generation, Latinx, and international students. The team also provides virtual office hours every Monday and Wednesday during the academic term, allowing students to drop in via Zoom for immediate support or to schedule in-person meetings if preferred. By facilitating dialogue and rebuilding trust, these services aim to help students maintain their interests and goals while adapting to new environments and complex interpersonal situations.
In conclusion, the speaker emphasizes that the office is a vital resource for resolving conflicts, understanding university policies, and accessing referrals to other campus departments. Whether a student is worried about academic probation, seeking testing accommodations, looking for on-campus job opportunities, or simply needs guidance on how to advocate for themselves, the team is committed to providing timely and effective assistance. The presentation ends by encouraging students not to hesitate in reaching out via email or setting up appointments through the website, reinforcing the message that help is available for any pressing issue that arises during their graduate journey.
Read the full video transcript
Okay, hello everybody. Um so, I hope
you're excited. I'm going to talk to you
a little bit about my office, which is
graduate student and program
consultation services.
Um so, first things first,
um
I am the conflict resolution and
academic relations specialist for this
office. So, what that means is I work
with different graduate students as well
as occasionally graduate programs to
kind of gauge what needs are present,
whether it's related to an individual
student's experience in their program or
related to the program providing
additional resources and support to
students.
So, let's start with a poll. If you all
will take out your phones and scan this
QR code, I'm going to take you all to
our interactive poll with a couple of
questions that I'd love to get your
responses to.
And so, first things first, all as you
begin to think about graduate school,
what areas are you most excited about?
I'm seeing a couple of lot of people are
saying meeting new people, learning new
things, moving to a new place, um and
occasionally some of you are interested
in, you know, advancing your research is
the most exciting thing.
Okay.
Obviously, coming to a new experience,
as you all are getting ready to go into
your master's program, learning new
things is definitely obviously what led
you to pursuing a master's degree, but
of course the people you meet along the
way, your opportunities to advance your
research, and being in a new environment
um can really get you anxious and really
excited. So, I'm glad to see that you
all are excited about these things.
Let's go to our next question here.
As you think about graduate school, what
are some areas that you're nervous
about?
I'm seeing learning new things.
Some people, I'm sure, are anxious about
maybe meeting new people or moving to a
new place.
Okay, I'm definitely seeing moving to a
new place is winning out right now.
But learning new things and advancing
your research is also up there as well.
So, reason I'm asking you some of these
questions is because as you're preparing
to kind of embark on this new experience
for you,
letting you get the chance to see that
not just you, but other people in a
similar situation as yourself are
experiencing the same like anxieties or
feeling nervous about similar things.
So, a lot of people I'm seeing are
moving to a new place as the thing
that's kind of got you nervous.
And then our last question here, where
would you go if you ran into a problem?
So, whether that's related to your
academics or even personal while you're
here in graduate school.
Okay, my advisor, friends, or related
support.
Okay, we're kind of battling out between
these last three, but giving you a idea
as to where are some areas that you're
more comfortable going to, but also
where are some areas across campus that
you can explore support or how to handle
a situation. My office is one of those
places and hopefully I'll get the chance
to kind of show you some of the
resources and services that we provide
so that you can include us in the list
of places that you can run to in case
you have a problem, whether it's
personal or academic.
Okay.
And now we are going to exit our poll
here
and go back to our presentation.
All right, so we got a chance to get a
good idea as to what are you excited
about, what are you nervous about,
and where would you go if you had any
issues. Let's talk about a little bit
more of my office's resources as to why
we'd be a good place for you to go to if
you have any issues.
So,
we provide student support, faculty and
staff consultation, as well as
resolution services. So, what that can
kind of look like
through experiences we provide a neutral
and safe environment so that you feel
comfortable to talk and we're here to
listen to some of those concerns and
complaints that you're experiencing. We
also have the ability to kind of refer
you to other campus
campus resources if our office isn't the
most equipped place for you to go to or
if we know the appropriate place is
somewhere else on campus.
We also do mediate conflicts and we
advocate and advise
on university policy as well as
advocating and helping you to advocate
for yourself for a fair process.
So, here's a couple of examples of some
of those things. So, sometimes students
will come to us and they'll say, "Hey,
I'm having some concerns related to my
relationship with my
PI or my advisor or sometimes
occasionally program staff and they're
just wondering, how can I kind of
navigate that?" So, whether that's
related to a lack of feedback or getting
too much feedback or maybe there's been
some unclear expectations. Our office is
here to help you kind of set
expectations for yourself, gauge what
type of support you're looking for and
how to communicate that to your
advisor or your PI. We also talk about
academic progress or coursework
concerns. So, what that can look like is
maybe a student is experiencing some
challenges in their coursework and
they're wondering
"What do I do to kind of get back on
track? What are some resources across
campus to support me?" Other times that
can be
related to you maybe being placed on
probation or figuring out whether it's a
good idea for you to maybe transition
out of the program or seek another
program that's better suited for you.
We also help students to navigate lab
settings. So, that can be group
dynamics, safety or protocol concerns.
We also talk about um emergency funding.
So, as a student, you do as a Rackham
student, you do have access to emergency
funds. So, kind of talking through um
how you can get access to that, but if
you're not eligible for it, what other
campus resources would be beneficial for
you.
And then lastly, we do include um some
support for mental or physical health
concerns. So, that could be related to
emergency funding, that could be related
to getting you connected to um
folks across campus to help support you
as you navigate your coursework, as you,
you know, deal with maybe some physical
or mental health concerns.
And then some ways in which you can
contact us. So, if you find yourself um
having a problem or a conflict across
campus and you don't really know where
to go to resolve it, you can contact us.
Um and we're resolution services. So, we
help you with those things, but also
sometimes it could be beneficial to
connect you with a resolution officer
who's within your college, within your
area or discipline.
Um if you feel that you're having
concerns um and you don't feel like
anyone's listening to you, you can also
come to us and we'd be there to support
you and help you navigate that. If you
needed some information regarding policy
um that are affecting, sorry, that are
affecting you um
currently in the moment or if you plan
um
on encountering some future issues in
your program and you're wondering how is
that policy going to impact you, you can
always reach out to us so we can help
support you in understanding Rackham
policy, university policy, as well as
sometimes your program policy.
If you find yourself needing some help
to resolve or maybe mediate a conflict,
whether that's with administrative staff
or faculty, we're here to support you.
As well as if you believe that your
rights have been violated or you haven't
been given due process. So, that think
about that related to probation,
um reaching milestones, potential
dismissals, um
funding issues. All of those are areas
in which you can reach out to us and we
can help you navigate it.
So now, let's talk about our emergency
funds. So as a master student, you have
access to the ability to apply for one
emergency award throughout the time that
you're in your master's program. For PhD
students, that would be up to two times
because they're here a little bit
longer, but understanding that if you
were a master student currently and in
the future, you just decide to
transition to a PhD program, they kind
of start the clock back over again for
once you get into a doctoral program.
But as a master student, what's
important for you to know about our
emergency funds is that you're eligible
for up to $2,500
for any eligible expenses. So, um
emergencies related to like any medical
needs, any events that are maybe
impacting you financially. Um sometimes
we get cases where there's been a theft
and students are able to um get support
in getting maybe a new laptop. Or in
other situations, students have had a
issue in which um there's been a death
in the family and they're the sole
person to kind of care for family back
at home, so it's impacting their needs
here wherever they are and we can help
students in that way. Um occasionally,
there's like a actual like weather issue
or a disaster that impacts a student's
living and we can assist in that way.
But emergency funds um are publicly, you
know, available once you go on to our
website and look for it and it has all
of the qualifications and kind of
parameters to it. But if you ever have
any questions or you need to explore
this more in the future, don't hesitate
to reach out to us.
And then some Rackham resources. So, um
as master students, you're not eligible
to explore the leave of absence policy.
However, as a master student, you do
have the opportunity to take some time
away or
um negotiate reduced coursework from
your program. And that can be related to
any number of issues that require you to
kind of take some time away from your
academics. So, that could be a medical
issue, maybe a personal reason that you
want to take some time away. Um if you
have to kind of like pause your
education and maybe come back at a later
time, you can do that as well. What's
important for you to know as a master
student, you only
um need to be enrolled every 12 months.
So, if you were to say in the middle of
the semester, I need some time away, you
can take some time away
um understanding with any financial
repercussions, but you don't have to go
through a more formal process of
submitting a leave request and getting
approval from other folks.
Other times students may be wanting to
take a leave of absence, but they may
not, you know, feel it's a good time for
them. So, they can speak with their
program and come up with a plan for
reduced coursework so that they're not
fully
um
taking on the brunt of all their
coursework during a difficult time.
So, that is something that you want to
explore with my office. If you have any
questions or you find yourself wanting
to take some time away or explore
reduced coursework, don't hesitate to
reach out to us.
And then we have our parental
accommodation policy. So, for that
parental accommodation policy, that's
for any birthing parents or any um
parents who are newly adopting anyone.
So, that can be up to adoptions for
children that are 6 years or younger.
So, that allows for 6 to 12 weeks for
birth or adoption, and each parent or
partner is eligible. During that time,
it is a reduction in your coursework and
not a leave. So, that's the reason why
we want to emphasize that to you is that
to understand that it's more of a
opportunity for you to have a reduced
coursework rather than completely um
ending or pausing your academic
progress.
So again, if you have any questions for
that or you're kind of nervous about how
to explore and utilize this policy,
don't hesitate to reach out to my
office.
And then we have a couple of workshops.
So um we have our first workshop which
is that of our navigating difficult
conversations. This is a workshop in
which we provide resources and tools to
help students navigate um uncomfortable
situations. And when I say
uncomfortable, I mean um maybe talking
to your PI or maybe asking clarifying
questions or navigating difficult
situations where you're wondering, "What
does my progress look like in the
program? Um how do I come to a common
ground with my advisor or the program on
the progress that I'm making?" Or
occasionally, if you find yourself doing
research and you're wondering, "How do I
kind of navigate this unfamiliar
experience with maybe different
personalities or different lab
dynamics?" Things like that.
And we also do a workshop going over
group dynamics. So understanding that
you're coming into a new environment of
graduate school and sometimes you'll be
in a cohort or you'll be with a
different group and you have to figure
out, "How do I kind of navigate this
while also maintaining my interests and
my goals?"
And then another thing that we do is
listening circles. So listening circles
are not so much a workshop but rather
facilitating a dialogue. So a couple of
listening circles we've done in the past
is maybe for our first-gen students, our
Latinx students, as well as some of our
first-time
um international students. We've done
that for a number of different select
populations, but we've also done
listening circles for maybe um labs who
are maybe having a difficult time um
working with each other. Um all of those
are going to be focused on dialogue and
rebuilding trust and working towards a
common goal.
And then this thing here, you're saying
it says, "Look for the link in our
weekly Rackham Student Newsletter." But
during the academic term, so fall and
winter, every Monday and Wednesday my
office puts on virtual office hours. So
you can just pop in on Zoom and ask us
questions and get support in case you're
unable to kind of set up a meeting
on a standalone day. So you can know you
can always just click on the Zoom for
Mondays and Wednesdays from 2:00 to
3:00. So you can get access to someone
from my office so we can help you kind
of navigate any challenges or concerns
you may have or even just answer any
questions that have come up for you.
And then here's our contact information.
So um again, you can go on to our
website and um include opportunity to
set up a meeting. You can always reach
out to us individually.
I am the conflict resolution and
academic relations specialist. So when
you reach out to me, you're more likely
going to talk to me first whether you
email the office or you email me
directly. But I also have my director's
um email on here as well. Sometimes the
director will also do consultations as
well. So that's something to keep in
mind. Either way, as long as you reach
out to us, we'll always be speedy and um
timely in getting back to you and try to
set up opportunity to work with you
further.
Okay? So I know, you know, we're
recording this, but should you all have
any questions, this will be the time to
ask them and I can give you a good ideas
to some other things that we do in our
office or if you have anything that's
really specific and pressing, I'd be
glad to answer that now for you.
Okay?
>> [clears throat]
>> Do you know when we receive reloc-
relocation stipend and our monthly
stipends? So um normally stipends are
given once a month. Um depending on the
scheduling of it, it may not always be
at the first of the month. But, if you
want to know more details, it might be
beneficial to work with your program for
the specifics or our financing
fellowships team.
And then we have a question here that
is, "So for in-person meetings, we have
to set up an appointment." Yes. So if
you want to talk with us in person, um
you just have to set up a meeting with
us. Um our office is hybrid, meaning
there unless you talk to us, there might
not be a chance that you can just pop
into our office and catch one of us. So
it's best to set up a meeting with us or
just email us so we can coordinate a
good time for everybody.
No problem. Um so
again going back to the hybrid portion,
we meet with folks via Zoom very
frequently, but whenever a student
prefers to meet in person, we can always
arrange it. So just kind of
coordinating.
Okay.
>> [clears throat]
>> So if there's no more questions, I can
give you a little bit more details of
maybe some of the common um
consultations that we get in our office.
So sometimes students will come to us
because they're curious about
opportunities for additional research
outside of their program. They're
sometimes curious around um reaching
milestones or if they're worried about
communication around progress towards
milestones.
Rare occasions, we get folks who are
concerned about academic probation. So
they've either been told that they're
being placed on academic probation or
they're nearing the end of their
academic probation and they're wondering
what resources or support they can get
as they either get off of academic
probation,
um appeal academic probation, or if
they're talking about potential
dismissals.
The best consultations, um so the ones
that aren't as so heavy sometimes, are
sometimes when folks are just wondering,
"Hey, how do I get access to testing
accommodations? Or how do I get a chance
to
get job opportunities on campus?" Those
are easy referrals as well as we get a
chance to connect you with other
offices,
do a warm handoff so that it's not just
you Google searching and just trying to
set up a meeting all on your own.
We want to be a good resource to connect
you to other campus offices or other
folks on campus who could be just as
helpful.
Well, if there's no more questions,
again, don't hesitate to reach out to
our office
as you embark on your journey here
or set up a meeting on our website.
And thank you all for being available
and getting a chance to learn about our
office.