Video summary
The Future Trends Forum on public higher education features Dr. Rob Anderson, President of the State Higher Education Executive Officers association, discussing the critical transformation facing American state universities. SHEEO's primary mission is to support leaders across all states and territories as they navigate deep political polarization while maintaining a focus on universal goals such as college affordability, workforce development, and institutional viability. To achieve this, the organization has launched key initiatives including a leadership training curriculum that prepares executives to understand local politics and build relationships without pushing premature policies, alongside projects designed to develop middle-skill degrees in rural areas to retain talent and address infrastructure gaps like broadband access. Furthermore, efforts are underway to improve curricula for justice-impacted students and to structure better holistic advising systems through collaborative work among states.
Operating effectively across diverse political landscapes requires a delicate balance, which SHEEO addresses by focusing on objective material issues like the economy and creating a safe space for open dialogue where leaders can share challenges without being constrained by immediate political pressures. Despite national tensions, the organization has successfully retained all its members by emphasizing that while state politics differ, common goals exist. However, leaders face significant hurdles in discerning credible vendors and implementing ethical AI amidst rapid technological change and vendor overpromises, often feeling frozen regarding policy direction. Additionally, there is growing resistance to AI among K-12 families who prioritize data privacy and autonomy, raising concerns about a potential divide between those with resources and those left behind, while complex union dynamics in states like California and Pennsylvania add further layers of difficulty to enacting necessary changes.
In response to fiscal instability and reduced federal support, the sector is shifting toward a "lifelong learning concierge" model that features stackable credentials, microcredentials, and just-in-time skill development tailored to specific workforce needs. This evolution is taking place within an changing accreditation landscape where new streamlined entities in southern states and increased state involvement may blur the lines between state oversight and campus autonomy. Looking ten years ahead, the sector is expected to feature more state-linked credentials focused on local industries and increased dialogue between state and campus leaders to address fears with proactive solutions, aiming for centered conversations that include all perspectives rather than swinging too far in one direction.
The forum concludes by highlighting SHEEO's engagement methods, which include monthly check-in calls, annual meetings that have grown significantly from 225 to 650 attendees, and constituent group meetings to facilitate communication among state leaders, federal officials, and researchers. These resources are complemented by materials from Tom Harish, including daily updates, a monthly newsletter, quarterly policy roundups, and an annual finance report known as CHEF. As this session marks the 500th recording in the YouTube archive, it underscores the ongoing challenge of forming coherent strategies amidst conflicting demands from industry, politics, and campus needs, yet reaffirms the commitment to finding common ground for the future of public higher education.
Read the full video transcript
Greetings and welcome to Future Trends
Forum, a weekly conversation about the
future of higher education. In this
session, we explored how public higher
education, that immense and diverse part
of the American Academy, is
transforming. Our guest was Dr. Rob
Anderson, president of the state higher
education executive officers or SHIO
association. In our conversation, we
explored many aspects of this topic,
including the challenges of navigating a
difficult or actively hostile political
climate, expanding conversations and
shio, enhancing higher education access
in rural areas, the role of AI, the
changing accreditation landscape, and
more. I hope you find this session to be
useful. There will be links in the show
notes. And as always, the comment box
stands ready for your thoughts and
questions. One final note, I believe
this video is the 500th recording of the
future transform on YouTube. I'm
astonished by the milestone, fiercely
proud of our community, and excited by
what comes next. Enjoy.
>> Greetings everybody. Welcome to the
Future Transform. I'm so glad to see you
all here today. uh we have a really
great guest talking about an incredibly
important subject and I'm really looking
forward to our conversation here on the
forum. We've been discussing and
exploring higher education from multiple
points of view over our 10 plus years.
Uh we've been addressing higher
education from different sectors. We've
had sessions on liberal arts colleges,
on community colleges, on flagship
research universities, but we haven't
really had a session yet where we focus
specifically on public higher ed. And
this is an oversight. Uh in a lot of
countries in the world, public higher ed
dominates those sectors. In the United
States, public higher ed is the biggest
part of American higher red. About
twothirds of American institutions,
about twothirds of our teaching come
through public universities. So, in
order to discuss that, I'm really
excited to uh bring President Robert
Anderson, who is the president of SHIO,
uh who is here to help us out. Uh
President Anderson, welcome to the
future Jones Florence, sir.
Thank you so much. It's wonderful to be
here. I'm I'm very excited um about this
opportunity and I'm intimidated, too.
All these future thinkers on here and
often I find myself kind of in this
space and I'm I'm really looking forward
to the dialogue and us learning from
each other. No, me too. I have several
friends who insist that while I'm a
futurist, they are a presentist. Um and
uh and so we always have fun with that.
First question is um would you like to
be how would you like to be addressed?
Dr. Anderson, President Anderson,
Robert, what
>> I would love Rob, please.
>> Coming right up, Rob. Um where have we
found you today? I mean, you represent a
national organization. Are are you in DC
or are you somewhere else?
>> I I am not in DC today. and and you know
it's a it's been a ciruitous few years
as president of SHIO. We're based out of
Boulder, Colorado. Uh that's where our
home offices are. That's where our
nonprofit status is and all of our tax
filings. But about uh four years,
actually it's been about five now. I
guess we opened an office in DC. And so
I moved to DC for several years to
assist with that. But um as I have aging
parents back in Georgia, I moved a
little bit closer to where they are to
be helpful. And I'm on the side of a
mountain just outside of Franklin, North
Carolina, which is in the southern
Appalachin Mountains.
>> Yeah, it must be gorgeous terrain.
>> It is. It is. It's It's quite nice and
it's a couple of hours from my parents,
so it's it's been a good uh situation
for me.
>> Oh, I'm I'm glad to hear all of that and
I'm glad you can make time to join us.
Um Rob, we we have this practice in the
forum where we we ask people to
introduce themselves not in the usual
academic obituary style. You know, I I
went to the school and did this one
thing. We've already shared your your
bio uh with everybody. The question we
like to ask is what are you focused on
next? What is the next year uh hold for
you? What are the ideas, the topics, but
also the projects and activity that are
top of mind for you?
>> Yeah. you know, a a big thing for me
right now is um expanding the tent and
how to go about that. And I guess what I
mean is uh
>> you know, I I meet with people like all
of you in this group and and a lot of my
colleagues around the country that serve
in different uh type of capacities
within higher education. And I'm
reminded that maybe it's not that we
don't have big enough ideas, but do we
have a big enough table for people to
sit around and kind of have meaningful
discussions around these topics? Uh
bringing their areas of expertise and
being able to uh blend that with others.
So that's kind of front of mind for me
in a lot of ways right now is how can I
be part of the solution in doing that?
how can I how can I approach colleagues
from different perspectives with better
ears to hear instead of just kind of
looking to respond and to to make my uh
point clear. And so in an overarching
way that's something that that I'm
really focused on and and considering
moving forward. Um, one dynamic that we
have within what I do, you know, state
higher education executive officers,
each state has at least one. Some have
more than one depending on how their
functions are divided
>> within state government. But these
positions also turn over fairly
regularly and depending on the state,
they can be fairly political and
dependent on who's the governor and
whether this individual is coming in
office or going out of office. And so
we've done some uh focus group research
around um what a lot of the current SEOs
wish they had known when they came in.
And so we're going to be in the process
of working with our executive committee
to try to develop a curriculum uh based
on some of these truths that that we
think we see across states
>> to um assist kind of newer members
coming into this role so that they can
feel better prepared so that we can
align them with phones in other states
so that they have an opportunity to hit
the ground running um in a little more
effective manner. Uh what we kind of
went into this thinking in terms of you
know what would be a good 90day playbook
that sounds great but what we quickly
learned is that um this seemed a little
too prescriptive to our members and and
what they need
>> is more of a broad-based understanding
of what they're going to be facing uh
what's been effective for people who
serve in other states and how we can be
of assistance in kind of getting their
agendas up and running. Um other than
that uh we have several projects that
you know as far as our budget goes it's
about 25% uh member dues and about 75%
we go hustle for grants based on member
needs and and try to develop communities
of practice where we'll have states come
together depending on what the topic is.
They'll put in some kind of request to
join, say who will be on their team, how
they'll utilize this opportunity, and we
make some tough decisions on usually
eight to 10 states to come join us for
any particular project, and then they go
um increase their base of information
and go out and do good things. And some
of those topics that we're involved with
right now are we have a a basic needs
data academy to really help states
better um get a handle on the data they
do have to see if they are meeting basic
needs of students and when these um
opportunities are taking place on
campuses and across states. They can
measure whether their approaches have
been effective. And we've found that
this data is often very lacking uh in
some type of formal scope. And so we're
having uh some work with um about six
states in working on that. Um we also
have another group of states working on
justice impacted uh work with students
within their states and how to formally
improve that curriculum so that uh we
can make sure that they're having their
due opportunity and uh cut down on
recidivism rates moving forward.
Holistic advising is another big topic
with a handful of states looking at how
they can better uh structure advising
opportunities. And so, you know, within
these state teams, they have different
campus leaders that are talking about
some of their policies and practices and
how they can share with one another. And
finally, just one other one I would
mention is a rural talent development
group of uh mainly very rural states and
just acknowledging the opportunities
that do exist in our rural communities
and what are maybe some middle middle
skill degree programs that can be
developed to try to grow out this
economic opportunity and to have people
stay in their place where where many of
them would like to if the job
opportunities exist. So, so
acknowledging the importance of place,
the importance of community, and trying
to grow out kind of our our rural
opportunity where we often see it
lacking in some places. So, that's just
a handful of the types of projects
that'll keep us busy over this next
year.
>> It sounds like you're you're engaging
with American higher education in so
many different levels. I mean the
individual projects the rural
opportunities um trying to grow your
network to include more and more people
that training people to be um in in the
you know um state office that that's
always an incredibly powerful thing
especially when someone's turnover might
be just two years or so. Um friends if
if you're new to the forum I'm just
going to ask our our our good guest one
more question but then it's going to be
over to all of you for your questions
and comments. So, please as as you
listen, think about what you'd like to
ask. Uh, I have a couple of questions
from um one colleague who couldn't make
it here today. So, I'm going to I'm
going to put I'm going to share those if
we have a second. Um, in the chat, in
fact, Carl Alejo mentions that they have
a center for rural resilience at
Tarleton State. If we're not on your
radar, I'm sure you some of his
colleagues will be very glad to be
involved.
That's rural Texas, southwest of Fort
Worth. Thanks, Carl. That's a good
connection to make. Um I I say that as
someone who doesn't work for SHIO, so
I'm just happy to, you know, give SHIO
more work to do.
>> No, no, it it's outstanding to learn of
these opportunities. We're we're
formally working with Kansas, Montana,
New Hampshire, Pennsylvania, and West
Virginia. But then we also have what we
try to do is have a set of formal states
that are all in. But we also have a
network of states that are that are
hoping to gain learning opportunities
and come to some of our convenings and
those states meet together as a more
loosely affiliated groups. So we're
hoping that learning and connection can
happen at a whole lot of different
levels here.
>> I'm I'm really glad to do that. The the
forum is global or at least Western
Hemisphere depending on time zone. So,
we're happy to bring in as many
different people as possible. I one
question I wanted to uh Laura to ask is
um I'm really struck by that training
module you're talking about for getting
people up to speed in a hurry. What are
some of the commonalities uh some of the
universal ideas, practices, traits that
anybody in in this kind of position
needs to know?
Yeah, that's a that's a really good
question. And you know, it's
some of it is kind of self-evident and
and it it also creates kind of a
fluidity to the process and into the
politics can can really matter and uh is
is one of them. And you have to assess
kind of your what your predecessor's
role was, their interaction with an
administration, and how your style and
who you are as a leader kind of fits
into that model. So that's uh
>> one of the big ones we found. And um
another one that we heard time and time
again is that a lot of leaders want to
hit the ground running and have two or
three ideas they're going to put out
there as kind of their platform. you
know, the difference they're going to
make and they rush that process too much
and end up wishing six months later they
could that they could backtrack a
little. So, um also taking your time
then to meet with um campus leaders with
other state leaders and your uh
governor's office and your legislative
committees to better understand and
ascertain kind of what some of their
needs are um is a is a is another
critical element. Uh one final one I
would mention here is um creating a
structure to where this communication
between your office um elected officials
as well as campus officials can be more
systematized. Uh for instance when I
when I was at the University System of
Georgia they had something they created
called regent advisory committees to
where um look looking at different
fields of study. you would have a group
of leaders and provost from these
campuses within English or history or or
math or whatever the field might be that
met with um system staff monthly and
they'd have a conversation around a
particular agenda and update each other.
And that way by creating that
environment when big issues do come up
some that might lead to disagreement or
you know different perspectives you at
least have established relationships and
you have that uh kind of built-in
respect for one another to where you can
at least talk about things openly
honestly and with a good heart as trying
to you know reach some some type of
solution. So th this is just a few of
kind of uh what we're trying to put out
there and uh and within this curriculum
that we're going to help put together to
try to emphasize.
>> Well, I'm sure people in this position
across the country would be really uh
excited uh to have this learning and in
what six months we should have a whole
bunch of new people in those positions
across the country. No, you're exactly
right and and that's something we're
very aware of and something my executive
committee's also mentioned that I think
is spot on is to thinking about the next
cadre of people who might enter these
positions. You know, it's a it's a
management position at a state level. A
lot of people when they get into higher
education don't even really know these
opportunities exist and maybe their
skill set and what they enjoy doing fits
with this type of service. And so to to
better identify who if they receive some
training or some opportunity or some
encouragement might be willing to be in
that next group that that uh comes
along.
>> Well, that's terrific. Thank you. That's
those are great answers to my first
Nikki questions. I I was going to follow
with more, but we already have good
questions bubbling up in the chat. This
is one from uh David Steel, who
Congratulations, David. He's finishing
up his dissertation. Good for you. Good
for you. This is essential. He says,
quote, "This focus is on leaders of
public universities and their responses
to external political dynamics. My
research has underscored what I think we
all know there is a massive variation
between worlds inhabited by public
education leaders in red versus blue
states. How does SHIO account for that
chasm and its implications for its
members," unquote?
that. Yeah, that's a really good um
question and it kind of gets at the
heart of the matter of what I think
about day in and day out. You know, as a
as a nonprofit that represents all 50
states as well as um a couple of
different territories. I see we have DC,
Northern Mariana Islands, Puerto Rico,
>> and and others um across the political
spectrum. How do you thread that needle
without not doing anything, without just
kind of throwing up your arms and
saying, you know, we're just going to
tiptoe through the tulips uh so to
speak? And um I I think what what we do
for one is is uh when Tom Harish came on
board with us, he also started a uh
survey um of of kind of the most
important elements um in any given year
to our membership and economic and
workforce development tends to lead on
that list is the difference that
>> these leaders try to make as far as that
connectivity to be what's being produced
on um campuses to outcomes in the in in
the workforce and with an economy
because that's what frankly speaks to
governors and legislators in a lot of
way and and how you can make that case
for further investment. We know it's a
lot more nuanced than that and what
we're producing and the skills and
hopefully they go beyond um you know
just widgets and cogs and things of that
nature, but that's an important
connection to make. And so with all of
our 50 states, we, you know, keep the
focus on a few of these areas such as
that college affordability, return on
investment, and um, interestingly
enough, operating support for
institutions. That's one thing that's at
near the top of their list.
>> And so we we work on these as well as
the types of projects I've mentioned
before. And I think what we found anyway
within our membership, even though with
all of the dynamics at the federal level
right now, how different state politics
can be, we can usually frame things
within our own specific political
context in such a way to where we can
get at some of the um outcomes that we
hope to on this front. Um, I know this
uh isn't um necessarily addressing the
day-to-day pressure that's being felt on
campuses right now of being told, you
know, what programs of study to or not
to include. And and I think that's a
whole um different element than kind of
how we hit some of this within how we
interact with our membership. And so we
we kind of keep it um at this higher
level with understanding that state
politics do differ. Uh when we had our
annual meeting this past year, you know,
it it it's got the state leaders from
Florida and Texas as well as
Massachusetts and Oregon there. So
they're having these really open, honest
conversations knowing that how they
enact any given measure is going to be
quite different from another, but uh
that there's common space to talk about
what the problems are and to kind of
work out some of the specifics of their
solutions on their own. So I I'm I'm
really proud that over these last
several years, we really haven't lost
any members. And I think they do
appreciate that this is kind of a safe
space to have these conversations wi
without having to get too imshed in in
some of those uh politics.
>> That's quite a needle thread. Um and I I
my hats off to you for being able to do
that. Um David, would you would you like
to join us? Open up your mic and uh add
any anything you'd like to contribute
based on your dissertation and Rob's
comments.
Thank you, Brian, and thank you, Rob. I
appreciate that. Um, no, I really uh I
mean, I could I could ask questions that
would fill another couple of hours, but
I I think the whole concept of threading
a needle is probably quite um apt as a
as a um visual of what what we're trying
to do here. Um, and I'm looking forward
to the rest of the conversation. That's
it's a huge thing you're trying to pull
off by keeping all those folks together
on the same page.
Well, I I appreciate that. And but you
know, it's how do you stay focused on
getting to some of these outcomes that
you desire and when it comes to it, you
want all people achieving at at a higher
level and that requires closing gaps.
And we know what the research shows when
when um who trails in some of the higher
education outcomes. So, how do we go
about achieving those same outcomes with
maybe um um paraphrasing how we've
traditionally talked about that in some
new ways? Like, you know, the current
administration, they're stressing uh
ideological differentiation on campuses.
They think it's too monolithic. I agree
that that should be something that we
all aspire to as well. And I think and
trust that our campuses are working to
make sure that that multiple
perspectives are presented on campuses
and and and I think you know some pushes
in those directions aren't necessarily
bad in and of themselves. Um the process
that we're using to get from A to B to
C. You know, I kind of like this meeting
right here where we're all sitting
around and we're having a discussion and
we're learning from one another and it's
going to challenge us to maybe improve
or to to change some of ways in which
we've thought about things. So anyway,
>> and and Rob, the people that I spoke
with for my research were not uh leaders
of state systems but were university
presidents and chancellors. So the the
people that your people are leading and
one of the things that really struck me
was the ones who seem to be most
successful in this climate are the ones
who are able to determine which battles
to fight and which ones not to.
>> I I think that's an astute observation.
>> Thank you, David. Um, and again,
friends, if you're new to the forum, you
don't have to be writing a dissertation
on the subject. It really clearly helps,
but we're we're glad to have any of your
thoughts and and questions. And thank
you, Rob, for the very thoughtful
answer. um in the uh in the chat um uh
our shio vice president friend Tom
Harish put in a link to uh their uh
leading policy issues and I I tried to
copy and paste the the text from that
and it looks kind of brutal um but it's
really I think important to see that u
so many of these areas are very um in
many ways very objective very material
and I think uh should be universally
supported um so thinking in economic
terms, college affordability, economic
workforce development, the value
proposition, um but also some of the you
know uh some of the questions about
transfer pathways and about retaining
college graduates in certain states. So
thank you Tom for for sharing that. We
also have a question from our great
friend Steve Man also previous Peter
transform guest out in Maryland and
Steve recommends this and then has and
then has questions priority for Rob's
curriculum get people to become
conscious of which paradigm or set of
assumptions has a greater influence on
their agendas that is is higher rate
about delivery instruction can all
students be ranked on axis of aptitude
with those aptitudes not changing during
college. According to research, all
these assertions are probably false.
They align with the instruction
paradigm. Bob, what do you think?
Frankly, um I haven't haven't delved
into it that deeply to to consider, you
know, what might be the presumptive
paradigm or where different members of
both our planning group and people out
in the field are going to be coming from
on that front. Um I I think it's I think
it's great advice, which is why I just
wrote it down as far as what we might
consider. We're having our first
organizational meeting in a couple of
weeks with a subset of our executive
committee member who wants to be front
and center. And part of part of my task
will be beating them back to where we
don't try to do 10 things with this
first iteration of what we're doing, but
that we um can start to align in a
direction and maybe get a little bit of
funding because part of this we will
want to hire some outside expertise.
this this won't be a lot of
administrators trying to come up with a
curriculum that might not necessarily
fit into our specific um skill set um
with us not uh serving in the classroom
day in and day out. So I I I think
you've you've given me something to chew
on on that front and and um it is
something that I'll discuss with my
executive group.
>> Well, excellent. Uh Stephen has some
excellent writing that I can always
commend. Um he's uh a very very
thoughtful um and effective commentator.
Um we had u a question from our good
friend uh at the California State
University system George Station. So
another public university system uh and
he asks do you engage with or analyze
faculty systems that is he was thinking
about unions but clearly there are
others or put another way do you get to
talk with faculty in your current role
I I I really don't when I was um in
academic affairs at the University
System of Georgia that was a regular
part of my interaction and and frankly I
I miss it uh to be completely
transparent Um, you know, it was one of
those things where I was always braced
going in because faculty can are highly
analytical and can be highly critical.
Um, but once I learned how how to kind
of um integrate that information into,
you know, something that's positive and
productive as far as an outcome or or a
product, I became a lot happier person.
Right now though, we really don't I
would say the closest I come to that is
in thinking about or looking at um our
different states and state systems such
as California and Pennsylvania where
there are very active unions and and how
that dynamic
plays at hand when you're looking to
enact change. there's a whole lot of
different complex layers that that a a
Shio office has to work through and uh
completely um understand why they exist
and how they protect different classes
of individuals and I think that's very
very important but it's new layers of
com complexity and it's it's tougher to
roll out initiative sometimes because of
that I I wish I did more of that in my
day job I used to like speaking with uh
Dane Greenstein who was in Pennsylvania
when he was dealing with that when they
were restructuring, but I I don't deal
with that nearly as much as I would like
to.
>> Well, that's that's a straightforward
answer and and George, as always, thank
you for the very good question. Um,
friends, if you're if you're new to the
forum, you could see that we're all
about these questions, so please keep
in, uh, again, you can use the Q&A box
if you prefer or just use the chat
where, you know, people are rolling
along right now. Uh, John Martin has a
comment and I can detect a question in
it. Um, and I'm sure Rob you can find
the question better than I can actually.
It goes like this. We agree that
multiple perspectives on campus are
great but can get pushed back on when we
promote pluralism or perspectives not
approved by politicians.
So I guess the question is what do you
think of and John if if I'm getting this
wrong please let me know. What do you
think of viewpoint diversity um as uh as
a new cause and this occurs in in
private institutions as well but on the
public side what do you think about
where this is headed?
Um, from my perspective where I sit,
one thing we've become involved with
recently is a movement uh, uh, Carol
Gary Schneider and a few others are are
involved with civic engagement in a
democratic society. And I've been
working with the former president of
Northeastern University on recruiting
states to be involved with this and to
try to figure out, you know, what this
looks like and this type of engagement
in their own uh state context. Um
because, you know, obviously it can
differ greatly, but we can set up a
structure to where there are some
parameters and and rules that that
people are kind of working within. Um,
you know, right now we're at a time
where it's kind of a top down thou shall
and it there's a lot that's being
dictated on that front.
>> I guess my concern is if there's a
feeling that the pendulum is way over in
one direction that it would swing too
far over this way instead of maybe have
having more of a of a centered
conversation that takes kind of all
perspectives into consideration. And and
I think what that's going to take
frankly is, you know, there's always
been this healthy tension between state
offices and the folks that that I
primarily serve in campus leaders and
campus faculty and, you know, they have
their own healthy tension on campuses
between administrators and faculty and
and those exist for for for very
important reasons. And it's important
that that uh people bring these
different perspectives in. But I I think
in some ways we're going to have to
better figure out how to um h how to
engage as a higher ed community with the
state administrative office and what's
taking place on campus and just be
proactive in some solutions or some
directions that we put up kind of as as
far as kind of addressing some of these
um issues that exist and some of these
critiques. Um I think the public
you you could argue as far as the
reasons but I think they've become
disenchanted in a lot of ways with
higher education and you know I I think
it's been used as a political tool for a
number of years um is is as as far as
you know one's perspective on on the
value of higher education where is if if
we bring um together this disperate
group of individuals who all care about
you know outcomes about students about
what's being produced knowledgewise um
ultimately economically for some that
are involved in the group. I think maybe
we can create some of our own solutions
in a in a proactive way. Uh my concern
is that legislators
will feel the need to stay overly um
involved in the minutia of higher
education and many of them most probably
don't have training in this area. They
rotate in and out of office. these
perspectives can can change. Um the
typical climate any given year can
change. And so by working better
together, by increasing the size of this
table where we can bring our ideas and
have these conversations, hopefully we
can temper some of that to where they
won't feel the need or just won't have
that kind of um platform [clears throat]
anymore to be involved as they seem to
want to be these last couple of years.
Robin, I'm curious at a material level,
how does she hold these conversations?
Is that through webinars? Is that
through uh face-to-face um conferences?
Is that through
facilitated consultations that you
arrive at? I'm just curious.
>> Yeah, it's a it's all of the above, I
would say. Um I have a monthly check-in
call with SHOs. uh you know, it's going
to be on the the you know, third
Thursday at 3 p.m. and we'll uh talk
about federally kind of what's going on,
but then have an open opportunity for
them to present any questions or issues
that they're dealing with to me and
staff as well as one another. Um Tom
also has a monthly check-in with
specifically the federal relations
officers to talk about some of these
>> broader issues and and within SHIO we
have u various constituent groups you
know like if you're the academic affairs
office at a officer at a state office
you you're in a unique role and your
colleagues are going to be the people
that serve in that capacity in different
states. So, they also have monthly
check-ins as well as the fiscal affair
officers, uh, data and research
officers, and a host of others have
these regular check-ins. Um, we also
have an annual meeting, um, every summer
in DC to where we'll have a a setout
agenda for two and a half days. We try
to get federal officials involved as
well.
>> And that's specifically for these that
this uh, chief officer at the state
entity. And usually we get we get a
turnout of about 80% or higher as far as
people coming and giving a few days of
their time to come have these
conversations. So that to us is an
indicator that it is valuable. And
another summer meeting we have is our
annual policy conference which is in
August of each year most recently in
Chicago. um not because of my doings but
when I started uh about nine years ago
it would be attended by maybe 225 people
and we we've grown to our biggest one of
about 650 people and these are largely
uh state uh higher ed leaders at these
types of offices that I'm speaking of
but also more and more academic
researchers and people that study this
space in this area. Um also a lot of our
funders and and other partners in some
of our activities are there as well and
it's um program content for about three
days in which we have a host of um
peer-reviewed sessions that have come in
and that we've developed an agenda
around. So these combined with the other
initiatives that I mentioned earlier
that we're kind of taking on with groups
of states
>> set kind of the the uh undergirling our
foundation for what our year kind of
looks like and how it operates.
>> That's quite a lot of activity
especially in the summer. Wow. Well,
thank you.
>> It's a busy summertime for sure, but
we've found that to be best for a lot of
these individuals as far as a season
when they can actually get away.
>> Definitely. Definitely. And it's it's a
sign of how good the quality is that you
get them to Washington in the summer.
>> Exactly.
In the middle of July. Yes.
>> Oh my gosh. Um well, we have um Thank
you. Um and and we have more questions
coming in. Uh one is from David Stone
who asked a question that I was
expecting. Um a hot topic in society
these days is AI. Higher education
officers need to be wellversed in the
nuances of the issues related to
everything from adoption by the
institutions and partnerships related to
data centers and other aspects. Who are
these leaders leaning on uh for getting
up to speed on AI?
>> That's a that's a a really good and
timely question. Um obviously uh with
the advancements that are being made,
you know, daily by the minute maybe um
the the phrase that constantly comes up
as we have these conversations is is
we're trying to develop this policy
while we're on the plane and it's being
built at the same time and and it's a
moving target and um it it's easy to get
paralyzed and I I think uh where folk
are now is frankly trying to discern who
can they lean on as far as outside
expertise in this area. I had an
interesting conversation um with an
organization just this morning, a a
nonprofit called uh Limnus who was
developing a white paper that is going
to try to get at um ways that state
leaders and campus leaders can screen
pitches that are being made to them for
quality and you know if it can measure
up to you know what's being purported. I
I go to ASU and GSV out in San Diego in
the spring and over the last five years
this tilt toward everybody having AI as
a part of what their company does or how
it fits in and that that it's a panacea
for all you know all the evils that are
out there and and I don't you know begin
to know how to kind of screen through a
lot of that. So, I would say when we're
just really at this conversation stage
of of trying to discern um who's doing
what, you know, state leaders don't want
to get too much in the weeds and some of
these issues that are specifically
dealing with um academic um achievement
um approaches to learning on campuses.
But at the same time, they want to be
very aware of of the ethics and and and
the rigor around kind of discerning that
around what's out there and what's being
done. And so, we're definitely in this
kind of limbo space right now and trying
to develop, I think, a list of partners
who can help us fare through what they
see as being productive and what they
don't see as being productive on this
front. But we had this real-time
conversation in July and that's kind of
where it was. you know, I I was kind of
getting at it from if we can kind of um
wrap our heads around one or two issues,
I'll go look for some funding on that
and and we we didn't really frankly get
to that point at that time.
>> Well, I think this this would be a a
fantastic opportunity for you all. The
uh the big risk is to circle back to
earlier point is that this being
political. I mean, you mentioned this is
in July. Over the past two months,
opposition to the data centers has just
soared and become bipartisan. uh which
is really interesting. Um in the state
of Michigan um and folks here can
correct me or update me. There was a a
big coral about the University of
Michigan wanting to help site a new data
center for some um major AI projects
nearby. Um and a lot of opposition to
that. Um, I mean it's it I I think you
guys could really do a wonderful job of
of bringing people together to think
about AI at the at the state uh public
education level. But I let me pull back
because there's other questions that
have come in that are much better than
mine. U one comes from Taylor Rasmin um
and from Pennsylvania says he's
currently working on a policy analysis
for his position to discuss rural
education. He's part of patchy,
Pennsylvania's public higher education
assessment. He's noticed that many
states have promised programs to help
tuition, but very few policies cover
out-ofpocket costs outside of
post-secondary education. In
Pennsylvania specifically, we have
counties that have neither a two nor
institution in them, leaving hundreds of
thousands without access to public
institutions, while our state faces an
enrollment cliff. How do you bring back
interest to placebound rural areas and
assist lowincome students to not only
traditional degrees but everything
beyond high school? Pennsylvania, he
goes on to say, is the third largest
rural state after California and Texas.
>> There's a whole lot in that question.
Um, you know, we're working we work with
with PY, of course, but we're working on
that rural project with Kate Shaw and
and her team, which is also in
>> in Pennsylvania. Um, and it's it's an
interesting dance in that it seems like
when you look at a lot of state
legislatures,
um, rural areas have often been very
powerfully represented in their states.
Um, you know, traditionally in some of
the settings I've been in, you'll have
individuals that'll that'll get these
positions early on. They might run up
unopposed or we're able to kind of hold
on to power and and that's kept them
front and center as they head up
committees as they become, you know,
Senate Presidents and things of that
nature. And it's just a clear reminder
of the importance of rurality and and
making sure that they get some of the
infrastructure dollars and it's not just
near whatever your your big city kind of
happens to be and and the roadways and
kind of the needs of that.
>> Um you know I think
data takes you so far. You know people
have developed these maps around
education deserts and kind of what that
looks like and we see the areas
>> that are lacking. Um, but it also just
needs personal experience and stories um
that are put before I think rural
leaders within states who have sway and
influence to let them know, you know,
what your current situation is, what the
status is, where you feel the needs are
and how we might can address some of
these needs. And you know, you hear
about uh online opportunities may be
helping amilarate some of those
concerns, but at the same time, in some
rural areas, the the the biggest
limitations to access to um some of this
type of online opportunity, you know,
because of infrastructure needs is is
lacking in some ways. So, I I I think we
have to start to address some of those
issues. I think um you know, one thing I
would really like to see is is campuses
come together and talk about where
there's rural need and and maybe they
each have part of that puzzle. Um
whether it's faculty wise or research
wise or kind of what they can provide to
develop out a program that serves an
area, but maybe it's just apart from
this school and apart from that because
none of them have the infrastructure or
can absorb the cost of just standing up
a program on their loan. and on their
own. And I think um providing those
types of opportunities of of of kind of
working together, figuring out some type
of cost sharing model around that, I
think might provide opportunities to
serve some of these areas, but it's just
not one institution trying to foot that
bill.
>> This is clearly something that you guys
have been thinking a great deal about
and and and and working very hard on. Um
thank you for that excellent excellent
answer and uh thank you for the
question. Good luck in Pennsylvania. Um
there's a an awful awful lot of work to
do there. Um it's not easy. Um Rob, we
have uh we have two more technology
questions. Um they're they're very
different, but they're complimentary and
I I think um I think you might enjoy
tackling them one after the other. Um,
one of them is from uh, one of our
friends in Scotland um, Vene Dik who uh,
asks this. Given the technological
change, particularly AI, industry
expectations and political pressures
place divergent and often conflicting
demands on universities. How do higher
ed leaders experience the challenge of
forming a coherent strategy? How do they
navigate these tensions and what
direction do they consider appropriate?
Yeah, that's a great question. It's
probably more than I can really bite off
with a cogent response. Um, I think, you
know,
you see a lot of people
a little bit frozen in the headlights
right now as they try to discern what is
a best path forward because this is an
area it can it can really stink
particularly when you're a state leader
to be on the bleeding edge in a
situation and then it blows up in your
face. um uh you know, one it doesn't
look good for for you and your team. it
can set back your progress to a um
certain degree and it it further kind of
erodess this trust of higher education
because look we gave them all this money
to do X and they've totally bungled it
and and and I think you know what
strikes me about your observation in
this question is the the kind of
different marching orders or kind of
mandates from from differing areas and
it it can be tough to to quite know how
to split the baby sometimes and I think
a lot of our higher higher ed leaders
are having these conversations trying to
figure out what to do with that and you
know they have limited ships. Um what
bucket are we going to put them in? How
are we going to try to address um some
of these concerns? But technologywise
um you know I I think so many leaders
feel that there's this overpromise by
vendors. it doesn't quite pan out and
everything else is an expensive add-on
as you try to adjust the original
contract that was developed. And just
having enough information right now to
even double down in one of these areas
while at the same time knowing you
probably should have taken action six
months ago, it it's a very um
disconcerting feeling and I think it's
where a lot of leaders kind of find
themselves at the moment. I'm sorry I
can't give you a more definitive answer
in that, but I think that's where a lot
of folks find themselves.
>> Well, it's a great question.
He has a a wonderful habit of asking
very very deep uh thoughtful questions.
Always grateful and I I appreciate Rob
your wrestling with them. Um David Stone
asks kind of a flip side question or
raises a flip side technological
subject. says he'll add that there's a
general trend towards technology
resistance on the parts of parents at
the K through 12 level and an anti- AI
sentiment among younger students for all
sorts of reasons. The parents and
students are also becoming vocal in
technology in general. So there's no
question there just an observation but
I'm wondering you know how's how does
that occur in the at the shield level?
Now I I I think you're spot on. And when
I first heard that some of the younger
generation was kind of skeptical of AI,
I was skeptical of this observation. And
then I started having my own
conversations and that that's what I was
definitely finding. There's just a lot
of concern and there's just a lot of not
wanting to go down that path. Kind of
wanting to protect who I am as a thinker
and and and an individual and my
autonomy and not turn it over to
something else. Um, and these are a lot
of bright, sharp people that I that I've
had some of these conversations
with. Um, you know, in in in my head,
and I think the way a lot of leaders
feel is this train is going down the
track and and and you can you can get on
board and figure out how you're going to
leverage some of these resources. How
are you going to go about parsing out
what's going to be humanled versus
machine-led and who's going to make that
decision and how are we going to go
about putting those processes together?
I think those are critical questions,
but you have to have that intermingling
in some way. the the ca kind of
anti-technology
um that we're seeing at some of the
younger levels and you do see you know
in some of these localized communities
that we hear about is very concerning to
me because I what I don't want it to
become is a further divider between
those people who who you know have the
resources or the uh education capital to
kind of make it happen and and those who
don't and could be left even further
behind. And so that that concerns me
greatly um as far as finding this this
kind of happy medium of of of a of an
approach that that that is productive is
um you know acknowledges all of these
you know myriad perspectives but deals
with the real world that that that this
all is moving forward and we have to
have some some plans and strategies of
how we hope to to harness and and
utilize what is a a very powerful tool
is indeed. Um, in the Rob in the in the
chat, Katherine Penfield um builds on
this and says uh her daughter hates AI.
Digital natives have been taught since
birth about how to keep themselves safe
online. They should know how to protect
their data, so they're reluctant to give
their data to AI. And she adds, they
will choose in person with friends over
over screen time. So this is our our
good friend in Quebec, Matthew Pur says
these are digital Amish without the
community to support them. Um I I I
agree Mia I I think the term Amish is
better than LA here. Um but Rob, this is
a very powerful train. Um and at the
state level um give a certain
perspective on that. We have another
question and I'm conscious of time here.
I want to make sure we don't lose
anybody. Uh Lisa Moyes um adds this as
state higher education authorities work
through unstable fiscal conditions uh
she mentions workplace workforce pel no
department of ed closing colleges
reduction NIH and NSF grants lack of
public support etc. How will the
definition of public higher education
change in the future? Are we becoming a
lifelong learning concierge? It helps a
student to piece together PLC,
microcredentials, dual enrollment to
transfer credits into a degree.
>> Yeah. I mean I I think that is more and
more the the trend is is this kind of
lifelong learning and even this you know
these stacking these credentials in
different ways or you know maybe they're
more parallel with each other in some
cases than than stackable but that
>> that but that you're going to have these
opportunities and you uh you know
pathways might require a certain
retooling and retraining. Um, and you
know, kind of going from this mindset of
just in case credentiing to just in
time. So, so you're you're actively
developing a skill set that's going to
help you, you know, 6 months from now or
that you've got a job in a certain
company and this will help you get to
that next position. Um, you know, as an
example, when I was in Georgia, we
worked with the financial technology
fintech community a lot. They were very
active in and around Atlanta and and we
helped develop some pathways of
stackable credentials to allow people to
advance in this field. And it was
interesting because all of these, you
know, big players were very interested
in such a thing. Yet none of them wanted
to share their secret sauce of what they
considered to be pri proprietary
um fully. and it just became very
complicated and and even though they
understood the positions in their
company, what these skills might look
like and and how we could help provide
that, you know, we made a lot of
progress, but it took a couple years to
go to to get to that point, which um is
is probably slow when you think of our
our modern economy and kind of what's
going to be needed moving forward. Um
some states are really starting to look
at um credit for prior learning and how
that fits into this whole model. This
one project we have called capacity
building approach to institutional
change has Nevada and Washington state
kind of working on on that issue and how
how to take some of these uh CPL
experiences and put that into credit in
some form or fashion. You know, the key
is you want to be responsive to these
student needs and you really want to
provide them greater opportunity, but
you at all costs have to protect quality
of of of what's being produced. You
can't call this something when it's not
going to be that at all because it's
going to be the student or or graduate
who's then expected to fill such and
such of a position and they're just not
qualified to do it because they haven't
had that rigor. So, we're big about
protecting that rigor.
>> Well, that's a
I mean, I should ask a kind of basic
question, Rob. How how does how does
Shia work with accredititors?
Yeah, th those are interesting um
conversations. I was the I was the board
chair for an organization called NC SAR
for a while that deals with a lot of the
online activity around education. And I
was on that board for six years and uh
several of our our members were goss
were heavily involved with it as well.
And and you know that kind of direct
interaction with what have been up until
now kind of a traditional accrediting
space is is being expanded. You know we
have a new entity that's being developed
right now. Um this has started with a
lot of southern states but others are
getting on board and it's seen as an
alternative um u approach to
accreditation as far as a new entity
that that I think they would argue
doesn't fall into some of the historical
trappings of some of the others and is a
little more streamlined and efficient.
Um I'm I'm not going to pass judgment in
any of that. I think that's just a
perspective there and they're in the
process of being approved and I think
this administration will um allow them
the accelerated you know type of process
that they need to get through and I'm
not saying that and that it's a rubber
stamp because I don't think that at all
but we're going to have other players in
the field and so what we do is this has
become a little bit more nationalized
and states can choose and some states
have even put into their code that they
have to change accredititors each cycle
Um, and so that to me, you know, that
that can create a lot of confusion. But,
you know, it their states that they can
do what they want to in that front, but
what we find ourselves doing is having a
lot more direct intense conversations
with people who head up that they
accrediting agencies. And frankly, I
have found them to be highly responsive
in these conversations to what you know,
some people are saying are barriers to
why we would want to work with you or
work with the creditors overall. And and
I think there is a an increased
responsiveness. What's going to continue
to be a huge area in this front though
is what's what's ultimately going to be
that dividing line between um you know
what's allowed and what's going to be
described by an accredititor is maybe
you know state overreach into the
affairs of a campus and I think that's
going to be the million-dollar question
is where we start to draw those lines.
Um but with [clears throat] increased
opportunity hopefully states can find uh
>> solutions that fit their specific
political climate. Oh, that's a tricky
political balance to strike and of
course do this across 50 different
states plus territories. And um thank
you. Thank you, Rob. I I I I opened a
can of worms for that simple question.
>> No, it it it's a serious and complex
issue and and the fact that what we
haven't had higher ed reauthorization
for 18 years or so. I I think as we're
getting through this,
>> both sides, you know, back to my big
enough table that need to come together
and have some serious grown-up
conversations and strike compromises if
we have to, but uh to to put to have
some more clarity around some of this.
Everybody's not going to get what they
want as far as they see it as as a great
solution. But I think we can uh increase
clarity and and thus uh rules and
policies and regulations in such a way
that campuses know what to expect and
the students they serve know what to
expect.
That would be a good thing. That would
be a fine thing indeed. We have a couple
of comments, not questions, but I want
to make sure that uh that we share them
from the chat. Michelle Dunar says this
reminds her of the two-year community
college model and there are signs of
distinctions between two-year and
four-year institutions are minimizing.
She points to California community
colleges seeking to offer bachelor's
degrees now. Then Katherine Penfold adds
maybe we need something else altogether
conversations like this smaller learning
communities less bureaucracy. So, these
are these are great thoughts, but I I
want to seize the moderator's privilege
and ask the last question before we
completely run out of time and and
that's this Rob I I know this is a big
question. This is going to be a um a a
tricky one to answer in some ways, but
what does what does American public
higher ed what does it look like in say
10 years? You know, we're looking at
2036. How does it how might it look
different from where it is now?
>> Yeah. Um, [sighs]
what I would say from the seat I sit in
is I think they're going back to that
idea of a lifelong learner. I think
they're going to be more subsets of of
credentials that are linked to specific
workforce job outcomes within states
because states have greater and greater
interest in these linkages to their top
industries and and and and uh top fields
within their context that they feel that
they're paying for
through their dollars. So, I think we're
going to see
>> more and more of that. Um, I also think
that uh there's going to be increased
dialogue amongst state leaders and
campus leaders amongst, you know, what
specific structures look like and and
and um um what's going to be considered
to be good service, you know, is as as
far as uh what what's coming out of an
institution. and and you know there's a
big part of me that that kind of recoils
at that because you know I I I think we
have serious leaders um who have great
skill sets on our on our campuses and
need a certain level of of autonomy but
I but I think this this uh this idea and
this kind of need for control is going
to be um exerted and I think what we're
going to have to do as a field is to h
discern how to more proactive ly address
some of their concerns. You know, when
there's differences,
>> it's often out of a place of fear or
concern and and how can we acknowledge
that in another party and and hopefully
all bring our humanity to the table.
>> And just a a reminding of kind of why
we're there in the first place and who
we're there to serve to develop
solutions in some of these pathways so
that they aren't quite as antagonistic
as as things seem to be between
differing ideologies right now.
What a perfect perfect way to to to wrap
this up. What a great note to end on.
Rob, thank you for that answer. Um,
which is very hopeful and thank you for
being with us for an hour of
conversation. Uh, I've learned so much
from you, from your work, from your
organization. What's the what's the best
way to keep up with you all? Does Shio
have a newsletter? Should you follow you
on the socials or what?
>> No, that's great. Yeah, don't follow me
on socials. I I never put anything out
there, but um we to Tom Harish provides
a daily update um as far as some of the
more state specific higher ed trends and
kind of what's going on right now uh on
any given day. We have a monthly
newsletter that that you can uh also
subscribe to and we have a host of
publications including a quarterly
roundup of different state practices
that we put out there as far as some of
their big issues initiatives and kind of
policy issues that they're trying to
address and we aggregate that quarterly.
We also have a big state higher
education finance report called Chef
that comes out annually that provides a
wonderful update of the current
landscape between tuition and state
appropriations and what that mix looks
like, you know, also intermingled with
state aid.
>> Well, that's that's terrific. And uh
speaking of Tom, in the chat, he just
put out a couple of links. So, I hope
everyone the three links is um busy as
can be. So, please everyone follow those
links so you can follow up. Uh Rob,
thanks again. Uh you've been a terrific
guest. I I' I'd love to have you back in
a year just to return to see how things
have changed. Um but you've been really
really helpful. Thank you so much.
>> Well, if the opportunity presents
itself, I'd love to and I can say this
is the first time I've attended this,
but but I'm going to come as a as a
guest on in the dialogue and
participation next time. This is a
wonderful wonderful forum and group.
Thank you so much for inviting me.
>> Thank you, Rob. Thank you. And my thanks
to everybody for all the great thoughts,
the stories, the questions. Um, as
always, it's wonderful to learn with
you. But don't don't take off yet. Um,
we have sessions scheduled out right now
through uh January 2027. So, please head
to the forum website to find out more
information. Uh, and in fact, if
everything goes well, the recording of
this session will be the 500th recording
in our YouTube archive. Um, so that's a
a major milestone. Well, everybody, I
have to go around and teach a class, so
I have to go. Um, but thanks to
everybody. Uh, I hope you all have a
great fall semester. I hope everything's
going well, and especially, I hope each
and every one of you is safe and sound.
Until next time, we'll see you online.
Take care. Bye-bye.