Video summary
Mason Dixie Foods began its journey not as a packaged goods company, but as a brick-and-mortar restaurant founded eleven years ago by Asha to challenge the industrialized fast-food landscape. Starting in what was essentially a food desert near Washington D.C., the brand quickly gained traction with simple, five-ingredient recipes made from scratch using high-quality ingredients like organic hormone-free chicken and fresh peanut oil for frying. The initial success was so overwhelming that drive-thru lines stretched two miles long at Costco locations, drawing attention even to security guards who initially mistook them for traffic jams. This grassroots popularity led Whole Foods Markets to approach the founders within a year of their existence to launch their signature biscuits in the frozen category, where Mason Dixie immediately outsold major dairy categories and established itself as a leader in clean-label comfort food.
The trajectory of the company shifted dramatically when the global pandemic forced restaurant closures but simultaneously ignited massive growth for their consumer packaged goods line, which saw sales surge by 500% overnight. Recognizing that consumers were rediscovering home cooking and freezer aisles during lockdowns, Mason Dixie pivoted from a plan to open over one hundred physical locations to becoming a scalable CPG brand. This strategic pivot was further accelerated when Marriott Hotels approached the company to solve their food service challenges for thousands of hotel rooms across the nation. By leveraging partnerships with major manufacturing giants that typically supply large chains like McDonald's, Mason Dixie achieved rapid national distribution while maintaining its small-batch ethos, proving that high-quality comfort food could be accessible in grocery stores and hotels without compromising on taste or ingredient integrity.
Beyond retail expansion, the company is aggressively targeting new verticals such as convenience stores, universities, hospitals, and hospitality sectors to maximize impact and accessibility. Asha emphasizes that their mission goes beyond simple sales; they aim to provide better alternatives for Gen Z consumers in small-format markets where current options are often limited or unhealthy. The brand's success relies on an operator-first mindset honed through years of running a high-paced breakfast restaurant, which informs product development specifically designed for speed and quality without sacrificing nutrition. This approach allows customers to enjoy restaurant-quality meals at home with minimal effort, addressing the modern need for convenience while ensuring that families can access wholesome food regardless of their location or socioeconomic background.
Asha's personal journey from growing up in Section 8 housing to building a multi-million dollar business underscores her philosophy that hard work and resilience are undefeated superpowers passed down through generations. She views challenges not as failures but as opportunities to acquire new skills, rejecting the notion of dwelling on setbacks and instead focusing on continuous improvement. This mindset is reflected in every aspect of Mason Dixie Foods, from their transparent ingredient lists that empower consumers to make informed choices to their commitment to serving diverse communities often ignored by traditional fast-food chains. Ultimately, Asha sees her work as a legacy project intended to redefine the comfort food category and ensure that nutritious, delicious meals are available to everyone, proving that with dedication and agility, even the most entrenched industries can be transformed for the better.
Read the full video transcript
All right, welcome to the podcast on
today's show with Asha from Mason Dixie
Foods. Thanks for joining.
>> Thanks for having me. Really excited.
>> For people who don't know, what's the
company?
>> Yeah, so we specialize in frozen natural
comfort foods. Our premise is really
that um people should feel good about
the food they crave. And you know,
comfort foods taken many forms and a lot
of industrialization over the time. We
actually started as a restaurant.
>> Oh, no way. Okay.
>> Yep. 11 years ago now. wanted to take
out Chick-fil-A and the big guys that
were just fail, you know, feeding people
stuff filled with preservatives and
nonsense and it really got away from the
premise of what the origination of like
comfort food in America really is. So,
we took it back to basics, like five,
six ingredient formulas, everything from
scratch, handmade techniques, and then
sure enough, you know, really quickly
into having the restaurant, we had mile
mile long lines. I mean, our first
drive-thru opening, I'll never forget,
we had lines two miles long out to this
Costco that was opening.
>> Wow.
>> And this like guy on the security golf
cart comes over. He's like, "What the
hell is this?" He's thinking it's just
like people blocking the Costco and he
didn't realize it was our drive-through
line.
>> Wow.
>> So, just just shows that people really
want this kind of food. And so, just a
year into our existence, we were asked
by Whole Foods to launch um our biscuits
actually.
>> Okay. Okay.
>> They wanted something signature and
local that kind of would light the
frozen category up. We did that. We
outsold butter and milk sales that day
and we just never looked back. It just
totally burgeoned to this this full
product line. You guys have your
>> When you first opened, what were the
hero products or what did you think
they'd be like? What were the things
that people were responding the most to
>> at the restaurant?
>> Yeah. At the restaurant.
>> Um, so our biggest number one seller was
our fried chicken sandwich, which
shameless plug, launching into Whole
Foods nationwide as we speak.
>> Sold out at the West Hollywood location
right now. Um but uh uh it was that and
then our biscuit breakfast sandwich. So
sausage, egg, and cheese. Okay. Biscuit.
Um
>> so you were crushing breakfast and lunch
basically.
>> Yeah. We were open 7 to 2
>> um six days a week and in the cut. Like
we were in a very um food deprived zone,
right? But we took over an old Wendy's.
It was just It was so cool.
>> Okay, that's cool.
>> And it blew up and it just, you know, we
were doing almost $2 million out of that
location and quality of life was great.
People were making money. We were we
were selling out of food. Oh, that's how
we knew we were like on to something.
>> When you first came to market though,
were you telling people that you're
going to go with the healthy angle, like
the the simpler, better formula, or were
you just like, let's just go on taste
and people would if they want to ask
what's in it cuz that people at
Chick-fil-A, they don't ask. They don't
care. They just go, "Does it taste
good?" I'm in.
>> Yeah. Yeah. Both, really. Because we
really believe that the quality of what
you put into the food really brings
taste forward, right? I mean, you're in
California, right? That's the best.
>> We're very blessed.
>> Oh, 100%. So we really really speck
every ingredient that goes into the food
and in the end even though it's a simple
formula it is incredible right and
really even early on at the restaurants
I think it was to your point it was a
shift like we were in a food desert the
only competition we had was a checkers a
KFC Taco Bell and a McDonald's all of
them lost thousands and thousands of
dollars the first three months we opened
because everyone was trying us because
that neighborhood was begging
>> for something Sure.
>> And explaining to them like they would
taste it. And they would be like, "Oh,
this is so much more expensive than
KFC." And we're like, "Right." But
you're eating organic hormone-free
chicken. We're frying it in fresh oil.
It's not like being recycled. It's not
hydrogenated oil. It's peanut oil. You
know, we were doing all the right
things.
>> And once they realized how it could be
done, they never went back to these
chains. They were like, "Wow, this is
such a different thing." Yeah. I mean,
funny story, we were right across the
street from a strip club and because we
were
>> This is amazing. Late night after the
strip club.
>> Well, not even late night, right? So,
they're having dinner at 7 a.m. Those
strippers are the reason why we started
serving fried chicken that early. We
used to wait till like 11.
>> This is the first time anyone's ever
shot out or plugged strippers.
>> I'm just telling you, thank you to the
ladies who supported. It was strippers
and nurses, man. Cuz they wanted they
wanted, you know, dinner for breakfast,
breakfast for dinner. there was, you
know, you're dealing with all kinds of
people that are kind of ignored
>> by the traditional fast casual space.
So,
>> yeah, it was it was a game changer and
that's they all these people really were
the focal point, right? They were the
ones that to this day, I mean, we still
pulse all those same customers that have
been ride or die with us for 10 years
>> as to what they want, which is why we
have so many products now.
>> There's a story there. It's like the
strippers work so hard to eat our food.
>> It's like they don't want to do their
job. They're just they're just trying to
eat the Mason Dixie chicken sandwich.
>> Maybe that's it. They're just working
for Was it working for Friday?
>> That's Was your plan always to launch
into into supermarket like into into
frozen CPG? No. Okay.
>> So, what did you think originally when
you first started that you thought,
"Okay, cool. Let's open up a brick and
mortar, see how it goes, and then
probably just expand it, I would
imagine."
>> Yeah. Yeah. I wanted I wanted to open a
100 plus brickandmortar location, fast
casual alternative, right? Cuz like at
the time we launched in DC, and DC, if
people don't know, is a fast casual
hotbed. There's just an epicenter there
of people that are from all over the
country. So you get a good litmus test,
right? No one's really from DC. Yeah.
>> So they bring all their perspectives in.
Cava, Sweet Green, um, Five Guys, N
Pizza, they all launched there, right?
So I had a good cohort, right, to learn
from and gather intel from and contacts
and whatnot. And but the one common
thread, right, there was better pizza,
there's better burgers, there's better
everything, but there was not better
fried chicken and biscuits. It was still
Chick-fil-A booming. What year was that?
>> You know, that was 20134.
>> Okay.
>> Yeah.
>> Yeah. Totally right.
>> Yeah. Yeah. And and and that was before
Chick-fil-A is what it is now, right?
They were still
>> still rising. And I'm like, when I
looked at the ingredient panels for
stuff, I'm like, "Holy crap, this is
worse for their kids than them going to
Popeye's." And it is to this day.
>> It's pretty bad.
>> It's bad. So, you know, I was like, "All
right, there is room for this." If
there's room for clean label burgers,
right? If there's room for better for
you pizza. Yeah.
>> There's got to be room for better for
you comfort food. And so when did the
flip happen for you personally mentally
around like okay let's make this a CPG
brand and not scaling this to 100
locations.
>> So when we launched into our first Whole
Foods that was like a year into our
existence as a restaurant
>> and they approached you because of the
success.
>> Yeah. It was just gang busters and we
went from like zero because we outsold
like the dairy overall category sales.
>> It went from zero to 200 overnight. So
we were basically in every local grocery
store around. Still thought it was great
marketing for the restaurant. Yeah.
You're thinking like this just drives
people in. Cool.
>> Totally. And
>> you're making the product anyway.
>> Exactly. Exact. Yeah. We were making out
the back of the drive-thru, right? These
are things you can't do anymore, but
like this is how we did it, right? We
were just grinders. And all of a sudden,
we had two companies and I was like,
"All right, let we'll figure this out,
right?" And then, you know, three and a
half, four years in, COVID hits,
>> okay?
>> And the restaurants went to a
standstill. I mean, there were no people
commuting on Metro. The federal
government shut down. There were no
customers walking around. and to
mobilize quick enough to get delivery.
So all that it was just so hard. So we
closed the restaurants and then we
totally pivoted to the consumer side
>> survival
>> survival. But the crazy thing was on the
consumer side we were growing 500%. It
was nuts.
>> Wow.
>> Because everybody was rediscovering
their grocery store. Everyone was that
was their freezer aisle became hot.
>> Oh yeah. So it was like a whole
different experience. And then
>> holy
>> you know, we just leaned in on it. And
literally in the middle of the pandemic,
Whole Food comes out again and they're
just like, "Hey, can you make your
restaurant stuff but in Frozen and we
were like, uh, we can try." Um, but it
was the best timing, too, because um,
fun fact about us, too. We really work
with a lot of the largest uh, manu food
manufacturing partners in the in the
world. I'm actually really proud to say
that because
>> I think there's a glory in startup
culture to talk about starting
grassroots and small, right? And there
is, right? We're at the small local
manufacturer, small local bakery, right?
And and you want to support, but when
scale comes, people aren't trying to
spend $10 on a sandwich, right?
>> So, when you really start thinking about
that, you got to find these large
partners. To me, it's a real achievement
because these guys make biscuits for
McDonald's, right? These guys make
biscuits for Popeyes and they make it
out of crap. And it's crazy because
whenever we go, the line workers that
make our product, they will only eat
ours. So, you know, all the the uglies
and the mistakes that come off the line
and the extras at the end, they clamor
to take those home. They never take the
other stuff home.
>> Wow.
>> It just goes to show you like how much
we've been able to not just change, you
know, consumer products, but even food
manufacturing. Mhm.
>> So anyway, leaning in on those big
partners really allowed us to kind of
scale quickly and they're the ones that
really just, you know, give us the
opportunity to really say, "Okay, how do
we how do we get this everywhere,
right?"
>> Yeah.
>> So, it was the right partnership at the
right time. Also during COVID, they were
hurting, right? All the QSRs were down
>> 100%.
>> You know, food service dead.
>> So, we were keeping the lights on
because we were growing and they were
like willing to do it. So there's this
crazy like nexus, right, of like the I
know when I think you don't get to be
retrospective as a founder, right?
You're just always like go go go, right?
You don't look backwards enough. And so
moments like these, it's kind of nuts
when you think about it. Like holy
Like
>> the the amount of emergency board
meetings I attended during that time.
And so to hear I'm like in my head I'm
just going okay so for you you're
pivoting to CPG and at the same time
nationally we're being told, oh, two
weeks of spread, you know, two weeks to
curve it. It's gonna be over soon. Three
months and then two years later
it's we're still in it.
>> Still in it.
>> And so you're all that's happening and
you're growing a business in a category
that is steeped in competition
but you're taking off.
>> Yeah.
>> When does it click for you actually that
okay we're going to we're going to be a
CPG company. We're never opening the
store again.
>> You know that's so that's so funny cuz I
think Yeah. In the back of my mind I'm
like we'll go back to the rest
normal. Yeah. Yeah. Yeah. Just normal
normal life. I I think it was two years
in. And I say that because we got
approached by Marriott to help solve for
the white paper bag situation they were
in, right? They had no food to serve at
the hotels when things started coming
back on board because all the big guys
had, you know, labor go down. You know,
when you have a whole year of not making
anything, it's really hard to start back
up. So, they're in year two trying to
get back to servicing all these
customers. And so, Nara was like, "Nah,
like we got to find other things." So,
they were like, "Local brand. I heard
they make biscuits. Let's talk to them."
Right? And then they asked us if we
could actually service, you know, 3,000
locations. And I just said, "Yeah, let
let's do it." No idea like how this is
going to work, but I bring it up because
that was the moment where I was like,
"Holy crap, I'm sitting here thinking
about brick and mortar, right? Every
brick and mortar is like one and a half
million dollars cash in investment
trying to scale it and then it's like
two-year payback." Yeah. If you're
lucky, right? Yeah.
>> And then it's, you know, it's the change
over and you go right into it, right?
You try to plan 10 locations. I'm sure
you know it's a lot, right?
>> Where we are, we're having this
conversation with Marriott and we're
about to bust through 3,000 hotels. It's
everything that I wanted originally,
right? I wanted to make better food
accessible to as many people as
possible. In my mind, it was, okay,
every hundred brick and mortars times
50,000 customer receipts, you know, I'm
think this way. This was just like
>> scale,
>> boom,
>> impact,
>> impact. And that was where I was like,
this was way
>> better.
>> I love that.
>> Yeah.
>> Yeah. So, for me on real estate, people
ask me like, why don't I build like
residential properties? It's like, okay,
let's take a look at it. So, if I build
a residential property, let's say it's
40 units. Let's say everyone has
Christmas and Thanksgiving and Hanukkah
at their place. I'm probably impacting,
let's call it 2,000 people max, right?
Y.
>> If I build a brewery or sports bar, I'm
doing that weekly. Yes. Or monthly,
right? And so, the impact in is massive.
And then like people will get married,
they'll meet their husband, they'll meet
their wife, they'll get divorced,
whatever it might be. Exactly. But we're
going to have real impact. So I totally
get that the impact side of it is really
what we're achieving. Not so much the
let me have a 100 locations so I can
flex. Yeah.
>> And if you think about it too, co really
changed everything about I mean we were
just talking about it with your coffee
shop here, right? Like
>> it changed human behavior
>> on a social level, on a consumer
purchasing level, on everything. So
>> we were limited to thinking brick and
mortar was the way until co wipes that
out. Right. Then you're like, man, now
everybody just wants to buy to take it
home and be socially like blockaded and
you know, everyone's eating at their
desk now and there's less of this like.
So it was interesting cuz coming in from
the consumer product side allowed people
to have the best of both worlds, right?
They could have restaurant quality food,
but they could do it in their pajamas in
the privacy of their home.
>> Yeah.
>> And then now as things kind of move
forward, what is the new normal? While
restaurants are now becoming again that
third place environment, to your point,
they have to be absolutely reimagined.
>> Totally.
>> We're coming out where like alcohol
can't just be the center fold anymore
because everyone's on all kinds of no
this, no that, right? You got
introduction of anything from marijuana
to whatever, right? You've got so much
stuff.
>> Yeah.
>> So you you really think, okay, then what
are people going to lean on?
>> Sometimes you just want a little bit of
comfort, right? Sometimes you just want
a little bit of normaly and like yeah
I'm trying to tear up a biscuit sandwich
right now right like
>> that.
>> So we really you know when we think
about it like
>> we love that this all happened the
timing that it did because it really
allowed us to branch out and finally
become a restaurant and a freezer door,
right? Cuz the world's not 50/50 normal
yet, right? It's still
>> Yeah.
>> still different.
>> I love that. Did you raise capital at
all or were you approached maybe after
COVID or during?
>> Yeah, it was it was funny. We were we
were raising just at the start right
before CO happened. A small round
>> co happened then obviously we needed a
much larger round.
>> Okay.
>> Um
>> and you were able to get it.
>> Yeah. Yeah. The boom was crazy. Um I
have incredible investors. I'm not going
to lie. I've been very lucky to recruit
missionbased people that really just
want to get behind success.
>> And you know for me it's a lot of
success, right? Like I grew up in
section 8 housing till I was 13 years
old. I came from nothing, right? But I
work hard as Like I this is
everything. I I'm all in, right? I did
everything my immigrant parents told me
not to do
>> to lean in on this business. And so, you
know, I think our partners really
believe in that, right? They don't
there's no failure button in their mind,
right? We're going to figure this out.
And
>> you know, it's been a wonderful ride
with them. For sure.
>> I go back to this all the time where
just to your point, like similar
upbringing for me, but it's like the
hard work is undefeated. Yeah. Yeah.
>> And if you're an immigrant, it's it's
it's the same. It's like feeding your
families equals hard work equals
undefeated
>> 100%.
>> Like it's a pretty simple formula.
>> Yeah. It's like what are your real
battles, right? Like becoming a
millionaire. Sure. Right. But I'm like
no, no, it's whatever the hell is on the
docket today. Like what is my new every
day? Like it's just ingrained in your
brain to work like that, right? Like
what is
>> you have reference point too cuz your
you saw your parents do it. So you know
what it looks like. you know what
sacrifice looks like. And so then it's
like having that and it's so funny
because growing up with that you kind of
feel bad about it. You're like, "Oh."
And then at some point you're like,
"Holy that's my superpower." Yeah.
>> Because I have that reference. How many
people don't have that reference? Right.
>> Exactly.
>> So you can always tap into it.
>> Exactly.
>> I always thank my mom at the
groundbreings as like she's the first
person I think for showing me what
sacrifice and hard work looks like.
>> Oh yes.
>> Because that's like I'll never have the
problem. You'll never we'll never have
the problems our parents had. Correct.
And so in that we live in this space of
complete luxury cuz we can choose our
adventure.
>> Yeah.
>> But we also know we're going to bring
that type of hard work and grit to that
adventure.
>> Totally.
>> And that that hard work is undefeated.
>> Totally.
>> It's the best.
>> In many ways, too, it's like for my
parents, they they used to own a little
convenience store deli. In Baltimore, we
call them carry outs. But my mom's
Korean and she had no idea about running
a business, but she just did it. And she
had she did it really well because we
were in like a food desert again. not
too far from Hopkins and she just
realized there was no place to get food.
So, she was like, "All right." She
learned how to make um fried chicken and
like comfort food when she was working
at this like old school market called
Lexington Market. It's like her first
job when she came to the States. She was
like, "Well, I know how to make these
things, so I'll just sell that."
>> And so, she used to sell it out of like
the cold case, but she would put like
warmer I mean, she was
>> she was grinding, right? And and she did
it so well, but then she had such little
confidence because she wasn't American.
because she didn't have the business
degree. So, she ended up handing it over
to her dad and you just wrecked it,
right?
>> And then she was like, "I'm never going
to business again cuz I'm not good at
it." I'm like, "No, it's not that you
weren't good at it. You just didn't you
just
>> you made one bad decision and then you
just let it stop you, right?" Yeah.
>> So, sometimes I think back and I'm like,
"This is crazy. Is this just some weird
curse that's being passed down?" And
it's like my mission to correct for it,
right? Or or it's not. Like, I just
think she she was on to something and
she just didn't get to finish it. I
always think about it like it's skill
acquisition. That's how I look at
everything. That's a good point. So it's
like it's always like okay like if
something's bothering me, flustering me,
whether it's employee and like people
related or whether it's like numbers
related
>> and if and if it's bothering me or
keeping me up at night or whatever it
might be, I'm just like oh this is just
a skill.
>> Yeah.
>> That's all it is. I just I just have to
get the skill.
>> Bezos also says that. Is that right? So
he he said that like stress anything
that stresses is just unadressed things.
>> Yeah. And so the second you address it,
it no longer is a stressor for high high
performing people.
>> Y
>> and that's so true.
>> And you just have to skip the emotional
like the natural human part of oh no I'm
going to this up blah blah blah and
then you're in your head just so my
body's good my brain is good at skipping
that now.
>> Yeah.
>> And then I go like what's the skill?
What is the thing I'm missing?
>> Yeah. It's that breakdown moment, right?
Where it's like okay there's a problem
must compute. Like it's like these are
the options. Pick one. Right. like you
just you don't give yourself the
opportunity to wallow and to be
threatened.
>> You can't
>> you cannot
>> Yeah. I realized this is another
learning for me where I was like when I
did wallow something clicked for me
where I just realized this wallowing is
making me an incredibly selfish person
because while I'm wallowing nothing's
improving.
>> Yeah. Yeah.
>> And like this isn't good for the team.
This isn't good for the brand. I'm not
growing anything. The impact I'm chasing
isn't getting any closer.
>> Yeah.
>> So it's like it's of no value. And once
that clicked for me, it was really
interesting. Took me a while. Took me
like a long, long time of sleepless
nights, but once that clicked,
>> it was it was like, "Oh, I never have to
deal with that again."
>> It's funny though, don't you think? Like
I I I get this a lot. Maybe more cuz I'm
a woman, but it's like everyone's
expecting you to be human and in their
minds human is having a full scale
breakdown in in crisis.
>> And I just don't like I've never
operated that way. And I've been through
way worse crises than anything in this
business.
just personally.
>> Totally.
>> So, it's it's funny cuz I've I've never
really broken down for anything cuz I
really don't believe anything is not
accomplishable, you know, like I just I
just genuinely don't.
>> When I was in LA, I had this job where I
was at this firm and this guy, Pastor
Kasanova,
>> what a name.
>> What a name. And what a guy. He was he
was great. He fell in love with this
girl in Maryland and he was trying to
get her over to the US and it was, you
know, crazy town. just hard as hell cuz
I mean, hey, we're full circle now,
right? Immigrant stuff is just nuts.
>> Yeah.
>> But then he was like on his down and he
was just so disappointed cuz he made the
first effort, it didn't work out.
>> And he was like, but then I just
thought, you know, what have I ever
failed at that I put 100% of myself
into?
>> And he's a first generation
Mexican-American. And I'm like, that's a
that's a great question. And then I
literally I just stewed in that for like
days. I was like trying to find
something to disprove that comment,
right? Like where where have I failed
where I haven't put, you know, where I
put 100% of and I couldn't think of it.
And here we are like 20 years later. I
still think about that quote every day
and I still try to find a moment where I
put 100% of myself into something and I
failed at and I can't find one.
>> I like that. But it's all okay. So then
I'll go deeper. So but it's like what is
failure actually then?
>> Well, that's a that's a good question
too, right? Because then it's like if it
brings you to something closer or
different or better then it's like
you're in some way you could say your
brick and mortar failed. You just don't
look at it like that cuz wiped it out.
Something you did.
>> I always tell people failure is a
period. Pivots are ellipses, right?
>> I love that.
>> And you just add two more periods,
right? You just you now it's no longer
done. You've just
>> you've given yourself time to come out
of it, you know? Yeah.
>> And so yeah, I think the we would not be
here if we didn't have that restaurant.
It was an absolute part of the story
100%. It was a necessary
>> also great feedback loop, right? I mean
like incredible
>> always. Instead of doing demos, you're
doing in in city demos and like now
everybody knows about it.
>> She's on the top of the box. RIP.
>> Oh, that's awesome.
>> You know what I mean? Like that.
>> Do you ever have the itch to open again?
>> Oh gosh. You know,
>> you must you must.
>> I do. I do because I think all I've
learned now 10 years later, if I if I
could apply it again, I would do so many
things differently.
>> But at the same time, I also think, man,
we were on to something
>> way before people got onto it, right?
And I was like, if I could scale that,
you know, like it would be amazing. But,
you know, it's interesting you bring it
up though because I think thanks to that
Marriott relationship, we really started
to enter into this new vertical of food
service and being an operator first
>> gave us a really good lens and then
having incredible partners like Marriott
to lean into to learn the operating
environment. We're talking about night
auditors ordering and making food,
right? This isn't like traditional back
house staff, you know, like this is this
is hard. Yeah.
>> And you realize how many food outlets in
this country are run like that. they're
not run properly with a back of house
staff full-time, you know, you know. So,
we were like, how do we start becoming a
solution for these people? And so,
>> here you're seeing all the retail items,
but we have a whole lineup of food
service ready. We have a packaging
component now that's like
>> high heat safe. It could sit in a
warmer. It could sit in freezing in in
cold temps, hold great, individual UPC,
so people don't have to unwrap it and
sticker. Like, we really kind of started
coming up with solutions.
>> Efficient. Yeah.
>> Yeah. If we didn't have the restaurant,
I wouldn't have had the operator mindset
to even think
>> people want this, you know.
>> Totally.
>> And it's crazy because we're about to
launch in 300 plus colleges and
universities this fall
>> because of those little things, those
little tweaks.
>> Yeah.
>> You know, like I said, the new normal
postco is really supporting low-skll
labor in high yield environments and
food. It's hard.
>> And on top of that, you got the
Starbucksization of coffee. People want
everything in two minutes, including hot
food.
>> Y
>> So if and you want it to be done well,
right? So like to marry that, it's a lot
of hard work. And so,
>> you know, being an operator first, being
in a highpaced breakfast environment
every day where you had strippers and
children, 7 a.m. hungry as hell, line
out the door, you got the drive-thru,
you got the front, you know, you're used
to so much blended experience, you know,
that it really influences product in a
big way.
>> We're okay. So on the growth plan,
>> yeah,
>> outside of grocery, so you have this the
the universities you're launching. Yeah.
>> What else is on deck?
>> Oh gosh. So convenience is a big play
for us. Um it's an interesting channel
because the fastest growing segment is
Gen Z. People don't realize that
>> in in this in food
>> in convenience. Yeah. Convenience like
small format stores.
>> Okay.
>> And but the variety is terrible, right?
It's just slim gyms and you know 5 hour
energy, right? It's still not where it
needs to be.
>> And like over 70% of customers want
better items, but they're just not
getting it because the infrastructure
for how convenience is run hasn't really
kept up as quickly as it needs to. But
that's changing. And I think with brands
like us entering into that world,
there's a huge impact we can have
because again going back to the mission
and the goal of making this stuff
accessible, making better food
accessible. What an environment to be
able to do that, right? Do you know how
in parts of like in China you you go
into a convenience store, it's got like
a number on it like one, you buy it and
then you go to the microwave and you hit
one.
>> Do you think that'll I'm I'm shocked
that doesn't exist at scale.
>> You you wouldn't believe it. I mean
Netflix headquarters here buys our
stuff.
>> Um a lot of it's m micro vending or
unmanned.
>> Yeah.
>> There's over 24,000
private micro marts in the country. So
these are anything from your office
buildings to basement of apartment
buildings to whatever
>> and 9,000 of them have cold to hot
service within the micro mart. So it
could be a machine or it could be a
self-s serve. It could be various
formats but it's one of the fastest.
It's funny in Europe they're all over
the place. Like when I was in Lisbon at
the metro station like if you're hung
over there's a place to get like those
awesome Portuguese sandwiches in the
vending machine. You just click it and
it comes out. Yeah. In the airports you
get sandwiches and coffee. And then here
it's that crappy like coughatic at the
Austin airport. It always cracks me up
cuz I'm like this is 1960s Jetson
technology here. This is terrifying.
It's
>> so bad,
>> you know, because it'd be so much
better, you know, and it and the
technology is available. There is ways
to do it. But yeah, like entering into
that whole space is a whole another
that's a whole other subsection of
convenience too. Yeah.
>> And we're about to really blow that up
too in a big way. So there's restaurant
for iteration, for ideiation, for
corrective action, retail for learnings,
consumer, brand awareness and building.
And then to me really it's like that
food service, convenience, college,
university, hospitality,
uh medical. I mean there's so many
verticals of that that we're just
beginning to touch and learn about. But
that to me is really where we can, you
know, be that impact, right? Better than
the 100 brick and mortars, right?
>> Absolutely. Where do you want to take
this? Do you want to go public? like
where do you ultimately see the brand
globally, nationally, or just
financially?
>> I just I want to make it as big as I
can. You know, I think um the the
interesting thing about this industry,
and I'm sure you know, right, there was
a lot of people thinking it's a
get-richqu scheme. Like they all idolize
what's CPG in general.
>> Yeah. Yeah. Food CPG specifically. Like
everyone wants to be like it got hot for
a minute, right? I'm like, bro, like he
was one lucky dude, but if you go back
and look at some of these brands, like
the Chobanis, like the these were 27,
30y old brands before they really got to
where they were. You got to really want
to do this. This is a hard industry and
gosh, you throw a little bit of COVID
and all the other craziness at it,
right? Like you got to be agile and you
got to be
>> you got to want it. I mean, to me, this
is a legacy. Like
>> why we're still serving Jimmy Dean to 17
year olds who do not want to buy it. I
mean, let's be real. They're like, who
the hell is that, right? like there
needs to be a relevance factor. There's
you got to be speaking to the consumer
and right now comfort food in the frozen
aisle doesn't and we're just getting
started, you know.
>> Yeah. Is that how you feel?
>> I do. I think we're just getting
started. I mean, all the crazy things
shifting in in food today, even food
regulation, right, with make America
healthy again.
>> Yeah.
>> It's actually really good for us because
all these big companies are going to be
scrambling to figure out how to do it
right. And we're we're just like, you
just just just take this, you know,
we're good to go. Let's let's do it,
right? Yeah.
>> And then once people really People are
reading, right? They're researching now.
They're trying to figure it out.
>> The information's everywhere.
>> It's everywhere. Bad and good, right?
But there's no lies here. Like it's
really easy to take the back of this
box, look at the ingredient deck, and
go, "Okay, I understand what everything
is on this." Cool. Right. And that's
that's what that's what it's going to
take.
>> What's your favorite product to date?
And what's your hero product? What's
your favorite kid?
>> I keep looking at I'm like, which one am
I going to have? And so I realized if I
put it on you, I'll have that one when
we wrap. And that makes my job easier.
>> My everything. It started with a recipe
from a public library. There are people,
I'm sure, tuning in that have no idea
what that is or was. When there was a
photocopier, I took a I took a book,
photocopied this southern cooking book
and it was a fiveingredient recipe for
biscuits and I made it for my sisters
for the first Thanksgiving I had to cook
alone for cuz my latch key kid, right?
>> Yep. So I was 10 and I made these
biscuits because my sisters asked for
biscuits. Why they didn't ask for like
stove top stuffing where I could have
just added hot water?
>> Your life forever.
>> Changed my life.
>> That's amazing.
>> That one moment. So like that recipe
right there is completely based on that
that blue box. Yep. That is the the
legacy
>> biscuit sandwich. Buttermilk biscuit
sandwich.
>> Our buttermilk biscuit is the best. It
just it just hits on very different
levels. So I would say that.
>> Okay. But I will tell you, we just got
People's Choice Award from People
magazine on our pancake sandwich and
Good Housekeeping on our biscuits for
best biscuit snacks. So,
>> all over the map.
>> We're all over the map. It's I mean,
it's doing the brand's doing really well
because we're doing all the things
right. Right. I think when you do stuff
right, people get it.
>> And for people listening, so I know it
says microwave here. Can you Can you air
fry this also?
>> You can air fry. You can toaster oven
it. You can do all the things. Yep.
Oven.
>> This is quick. It's very and I actually
I'm not gonna lie, microwaving that
biscuit sandwich to me is the best
>> because the moisture in the biscuit
stays really really beautifully. Okay.
It's actually You'd be surprised what
can come out of that microwave. Trust
me.
>> I do. I trust you. You're the pro. Well,
>> thanks for coming on the pod.
>> Thank you for having me. This is so much
fun.
>> Tell people where they can buy Whole
Foods. They got to enroll in university
again. Go back to school.
>> Yeah. No, you can find them at your
Costco most likely um nationwide. We're
in Albertson's. We're in Kroger's. We're
We're pretty much everywhere. If you
check our website, masondixiefoods.com,
we have a store locator on there.
They'll tell you their closest store
where you can find us.
>> Love it.
>> Thanks for coming on the podcast.
>> Thanks for having me, Diego.
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