Video summary
At the Family Finance Surveys User Conference 2026, Session 3 focused on significant updates regarding household income and expenditure presented by the Office for National Statistics (ONS). Lee Culvin highlighted that real-term weekly household spending rose by 5% to £676 in the Financial Year 2025, though levels remain 10% below 2020 figures. Spending increases were observed across most categories, particularly in transport driven by vehicle purchases, recreation and culture involving package holidays, and housing costs. The session also addressed the widening wealth gap, where the top fifth of households spent 2.7 times more than the bottom fifth, with poorer families allocating a larger proportion of their income to essentials like rent and food, while wealthier households focused on mortgage interest and vehicle acquisitions.
Parallel to these expenditure trends, Eliza Swan discussed improvements to the Living Costs and Food (LCF) survey following an Office for Statistics Regulation review that affirmed data quality despite sample size limitations. The ONS is implementing three key recommendations: clarifying explanations for data changes, accelerating processing to meet a one-year lag target, and updating documentation on survey bias. Technical enhancements include expanding the sample from 20,000 to 32,500 households, introducing a digital "Record of Spending" tool to replace manual entry, and developing an AI-driven "Receipt Assistant" for April 2027. Furthermore, the organization is upgrading its Python-based processing systems and migrating to the Blaze 5 software platform by April 2028, while transitioning from the COICOP 99 to the COICOP 18 classification framework to better reflect modern spending patterns like online services.
A critical theme of the conference was the intersection of food poverty and digital access, emphasizing that 90% of school homework is completed online and that marginalized groups face risks such as modern slavery when relying on digital food banks. The speaker proposed defining a "Minimum Digital Living Standard" encompassing accessible internet, adequate equipment, functional skills, and critical safety measures, noting that currently 45% of UK households with children fail to meet this standard. Using a 3% income cutoff derived from historical fuel and food poverty metrics, analysis revealed that 55% of the lowest-income quintile exceed this threshold compared to less than 1.1% for the top quintile, affecting approximately 5 million households where some face genuine affordability crises despite social tariffs.
The session concluded by identifying urban poverty as the primary driver of non-compliance with digital standards and estimating that half a million households cannot afford access even with current support measures, necessitating radical policy interventions ahead of the UK's television transmitter switch-off in 2034 or 2044. Additional challenges highlighted include ensuring pension credit claimants utilize available support and addressing the massive skills deficit, which exists independently of device affordability issues. The session ended with an introduction to Simeon Yates, who will present further research on digital costs and inclusion, underscoring the urgent need to bridge the gap between technological necessity and economic reality for vulnerable populations.
Read the full video transcript
Hello and everyone. Welcome back from
lunch. Um before we get started, there's
just been a few changes to the program.
So I'm just going to run through those
quickly. Um so the first session we're
going to start off with the ONS updates
on household income and expenditure and
we're also going to have a presentation
on the analysis of household digital
costs. That would be in session four has
moved to session three. and um Eve
Little who will be from the impact team
will be taking part in session 4. Um but
other oh and sorry there'll be a slight
adjustment to the tea and coffee break.
So rather than 2:35 it will be 2:40.
Um otherwise I'm going to pass over to
Becca Briggs now who's going to chair
session three for us.
Thank you. Um hi everyone. Um I'm Becca
Briggs. I'm the deputy director for
household resilience at the ONS and
really pleased to be here today. Very
much enjoyed the morning and I'm sure
I'm very much going to enjoy the
afternoon as well. So um well without
much further ado um we like we said
we've just switched the session
slightly. So first up is going to be um
an update from some of my lovely ONS
colleagues uh focusing on household
income and expenditure. So just to give
a bit of background to our speakers,
we've got Lee Culvin who will be joining
us online. and he heads up our household
income and expenditure analysis team.
Has been doing that for the last six
years. So looks after all of our outputs
in that space. Um and prior to that he
was a teacher for a long time as well.
So brings a bit of a different
background to our teams. Um and then uh
joining him will be Eliza Swan who leads
the living cost and food survey
developments team at ONS. Um and has a
long experience working in surveys.
Prior to ONS, she worked at research
organization Picker. Um, also the CQC's
National Patient Survey Program and the
NHS staff survey. So, I think Eliza, you
might say a few words before we hand to
Lee.
>> Hi everyone. Um, right. So, I'm just
quickly going to introduce the session,
then I'll pass straight over to Lee for
his se uh se section. Um so uh what
we're going to be covering today um
firstly Lee's going to do an update on
um an overview of the household finance
statistics at ONS and talk you through
some of the highlights from um his
team's very recent publication of the
ONS um family spending um for uh
financial year ending 2025 which was
just published recently. Um, and then
I'm going to take over and talk about um
the Office for Statistics Regulation,
the OSR review of those statistics,
which was published earlier this year,
and give you a bit of an update on what
we're doing about the recommendations.
The reason I'm taking that bit is
because the living costs and food survey
is um is the the data source for the for
family spending and um most of the
recommendations relate to uh the LCF.
And then after that, I'll run you
through an update on uh developments in
the living cost and food survey. But
without further ado, I'll pass straight
over to Lee.
>> Thank you, Eliza. Um, I apologize for
not being able to attend in person
today. Um, my name is Lee Culvin and I
will be
and I am the team lead of household
income expansion analysis team in ONS.
Um, and today I'm going to take you
through what we've done over the last 12
months. So recently in ONS
um we have published our family spending
publication for financial year end 2025.
Very recently the family spending has
been reviewed by OSR and for the
financial year ending 2025 publication
we updated our equivalization method to
use the modified OECD two person
reference household rather than the
single person approach which it was
using previously and that was part of
our ongoing quad work to better align
our accredited household income uh and
expense statistics the ons um journeys
12 months as well we engage the users
cap the capture the user to needs
through the completion of the offenses
and taxes and benefits data table review
in the next 12 months. Now we um um are
going to be looking ahead and looking at
um intend to publish a high level
household uh financial recovery plan as
part of the next quarterly update um to
the ONS economic statistics plan and
communicate further detail with users
and that is going to be on the 15th of
July. Um we are continue to improve our
production pipelines for income and
spend statistics moving away from legacy
systems and to continue our work to
improve the cost cutting insights for
household income and expenditure stats.
We are also looking to do two
publications in the autumn this year
looking at the average household income
for the financial year end in 2025
um which will be published first and
then not long after we're planning to
publish the effects of taxes and
benefits for the finance year in 2025 as
well. Um the stakeholder engagement
strategy will also be published uh in
the next 12 months and engagement
mechanisms for income and expenditure
with stakeholders will be under review
in that period as well.
Um so we'll go straight into now um the
highlights from the ONS's family
spending publication for financial year
2025. We're going to look at what
households are spending the most on.
How's expenditure changing across the
distribution? And compared with
financial year in 2023, how was the
spending of the top and bottom fifth of
households changed? Um and also why
stated both absolute and relative year
changes in spending in this presentation
are adjusted for inflation um and are
presented in real terms. Now in the
financial year 2025 publication, the
chief sample was 5,000 households which
was a big improvement on the previous
year. So very welcomed. So let's have a
look at what the average weekly
household expendure was for financial
year in 2025. After adjusting for
inflation, it increased by 5%.
Now it increased um up to 260 uh £676
in the financial year in 2025 which was
a nominal increase of 9% um of £5330
compared to the previous year and after
taking account for inflation um there
was a real terms increase of £3510
which is 5% showing that a large
proportion of this nominal increase was
from price increases alone. Um when we
even though we've had this 5% real terms
increase um in the in financial year in
2025
the average weekly house expenditure
still remained 10% or £7560
per week lower than in financial year in
2020. So it still hasn't fully recovered
yet. If we then look at the household
expenditure across the main KO cop
categories for the fure in 2025
um we after for inflation um household
spending increased across most expensure
categories this year which is um which
was very different from the previous
year where we saw there was only certain
areas that grew in the financial year in
2024. The largest increases financial
year in 2025 were seen in transport,
recreation and culture, restaurant,
hotels, housing, net, fuel and power.
Transport increased by 9% which was810
and this was mainly driven by the
purchase of um vehicles which increased
by 25 23% compared to the year before
about 710.
um and particularly that was on
secondhand vehicles which increased by
25% or £550.
There was a slight increase as well um
in transport services uh of 5%.
Recreation culture increased by 9% which
was 6.70 in the finance year end 2025
and this was mainly driven by increases
in recre recreational cultural services
which increased by 9%. package holidays
in particularly package holidays abroad
which increased by 14% or £410 a week.
Restaurants um and hotels increased by
6% um or 280
um which again was mainly driven by
restaurant and cafe meals uh about 9%
increase or 140 a week. Housing debt and
fuel increased by 5% um um which was
about560
um and this was mainly driven by an
increase in net rent which was 6% or3
pound30 a week um and electricity gas
and other fuels which increased by 7%
compared to previous year of about 220.
So where were households choosing to
spend a large proportion of their
expenditure on it? It it staying pretty
consistent to the previous year which is
housing net fuel and power and transport
continued to be account for the highest
portion of household spending. Um around
18% of all total expenditure was on
housing net and fuel and power about
£1840.
Transport was around 14% of total
expenditure 9640.
Recreation and culture then is about 12%
of total household expenditure about
£8210 a week. And food and all alcoholic
drinks then was 11% or £73.70 a week. So
let's start looking at how this is
different across distribution. So the
difference in real-time weekly
expenditure between the richest and the
poorest fifer households has widened in
the financial year in 2025. The richest
fifth spent about £1,18360
a week which was 2.7 times that of the
poorest fifth which had an expenditure
of about £4730
in financial year in 2025. Now this
widened this difference in expenditure
widened from the previous year and it's
reached its highest level since [snorts]
2021
increasing from 2.5 times to 2.7 times.
The richest the richest fifth spending
rose by about 98 sorry not 100 9810 or
10% which was twice the rate at which
the poorest fifth increased theirs by
only 5% which was £1810. a stark
difference in terms of expenditure.
We're going to have a look at then what
the difference where the poorest richest
households spent most of their to their
expenditure as proportion of total
expenditure. And we can see that the
poorest households spent proportionally
more on housing, fuel and power than the
richer households. Now the poorest fifth
spent about 25% of their total
expenditure or £104.70 on housing net
and fuel and power. And this was most of
this was really on net rent. About 53.6%
of the housing net and fuel and power
expenditure was on net rent about £8330.
They also then were spending more on
food about 15% 60 £6180 and that has
mainly come from food purchasing itself.
About 91% of this figure comes from food
purchasing which is £5650.
And then transport makes up about 10
point 3% of their total expenditure and
that is mainly made up from operational
personal costs personal transport which
was 39% of that figure at £1650.
Now the richest households are slightly
different um but they have a slightly
different profile. They're more
homeowners than they are renters. So
their expense is focused in different
ways. So their highest the large portion
of their total expenditure goes on other
expenditure which was 1780 or 16.5% of
the total expenditure and that mainly
was made up from mortgage interest
payments about 40% of that figure was
for mortgage interests which made was
around £7180 a week.
Then transport made up the second
largest um spend for them which was
£17460 or 16.1%.
And the most of this figure about 45% of
this figure came from purchasing of
vehicles about £80 a week.
Recreation and culture then was the
third largest um direction of
expenditure and this mainly was made up
from um package holidays. About 45% of
the £145
came from package holidays about at
£64.70. So quite a stark difference
between the rich poorest households
where they're prioritizing the spending.
So when we were going through the
publication this year, we um saw that
spending plans had changed significantly
between financial year endings uh 2023.
Now the analysis for the financial year
25 showed this and what it shown is that
the spending shifted unevenly between
the poorest and richest households where
they were changing their spending. And
if we look at the um that now we can see
that spending increased far more for the
richest uh fifth than the poorest
households. Um if we can move on to the
next slide please um Eliza. Um and they
were just spending more. The richer
households are just spending spending
more. They've increased expenditure
quite substantially where the poorest
fifth had increased spending but mostly
to keep pace with increases in in price
rises. So the poorest fist largest real
terms increase was in the housing fuel
and power uh at about £5.90 and that was
6% real terms increase and this was
mainly contributed by an increase in um
electricity, gas and other fuels which
increased by 6% or £420.
They again increased the expenditure in
food about 5% in real terms and again
all this was mainly coming from just
food purchases um maintaining their food
consumption. Now with recreation and
culture again that increased by 20%
compar um compared to France year in
2023 and this was driven by pack and
package holidays 50 54 there was a 53%
increase in package holidays or£380 a
week. So yeah, it sounds quite
significant but it was only 3 pound80 a
week that it increased that by
um with the richest fifth the largest
real terms increases came in the trans
transport which is 40 um 46 a week
increase or 36% and again it goes back
to this purchasing of vehicles. Um it
was a £33.34
uh p a week increase or 71% increase
compared to 2023.
And for recreation and culture again
they had the 22% increase compared to
financial in 2023 or £26 20 and again
that's package holidays um 19% or £10 a
week being spent on increase on that.
their missed good and services um
increased by 24%. And when we looked
into this to see what was really driving
this increase in expenditure, it was
mainly that their increase in in
insurance expenditure had gone up by 23%
or £750 a week. So you can see there's
real stark contrast there between the
two charts showing
increases in real terms expansion
between the richest and poorest
households. It's very different. Um it
shows how they're choosing to spend the
money and constraints different
households have on their spending.
If we move on to the next slide Eliza um
the upcoming work we have now in the
next 12 months is we're looking at the
average household income publication as
I said. So this will be looking at the
estimates of the average household
income in the UK with the analysis for
how the measures have changed over time
and that financial year in 2025 and
that's going to come out in the autumn
this year. We have the effects from
taxes and benefit on households and that
looks at the redistitutional effects of
individuals and households and direct
and indirect tax taxation and the
benefits received in cash or kind from
the UK government financial year in 2025
and that's also going to come out in the
autumn of this year. We are also
continuing our methods development which
is again continuing our work to improve
the combination of our income and
expendure data and also to improve our
co coherency with other um income and
expendure um um producers
and thank you for your time and also if
you had any queries about the data
please reach out to the family spending
in inbox there. If any questions please
ask.
[applause]
Thanks Lee. Um I'll move straight onto
the LCF section and then we can take
questions of everything at the end if
that's all right.
Um oh sorry yes so first of all talking
about the office for statistics
regulation review. Um so the OSR
published their compliance review of
family spending statistics in February
uh and recognized the challenges we face
in our data collection in the LCF um
which is the family data spending data
source as I've mentioned [clears throat]
and acknowledged the range of
interventions and developments we have
in place. They concluded that while
there there have been growing issues
around achieved sample size and
timeliness, considering the positive use
of feedback and the current and planned
improvements to the survey, these
statistics remain of sufficient value
and quality to meet users needs. Um, and
they confirmed um that family spending
continues to comply with the code of
practice and can continue to be
published as accredited official
statistics. Um,
so that was uh good news for us and for
Lee's team. um and they made three very
helpful recommendations which we are um
working on at the minute and I'm just
going to talk you through briefly now.
So first of all um recommendation one
was to help users mitigate data quality
issues. ONS should provide more
accessible explanations of data changes.
So um we're we're taking a staged
approach to addressing this. Um and our
um first steps involve engaging directly
with users regarding the previous
variable change issues because we really
need to understand exactly what
information is needed and where where
the issues are. So we've already begun
engagement on this at our um uh
expenditure steering group in March. Um
and we'll be following up again with
that group to seek their input and
obviously if anyone in this room has has
views on it, we're we're always um happy
to receive information on that. Um we're
also in the process of vazing with OSR
to identify key users who have raised
this concern so we can follow up with
them directly. [snorts] Uh after that um
based on these learnings we will review
and improve signposting to existing
materials and variable guides in place
for um the UKDS and the SRS metadata and
consider whether we need to produce
additional information to improve
clarity. Uh and then after that we will
be mapping out upcoming anticipated
variable changes um as a result of some
of the work I'll be talking through in a
minute and and plan how we'll we'll
communicate these to ensure you are
getting the information you need to
understand our data changes. Um and
finally then establish an ongoing
approach so this doesn't become an issue
again in future um to make sure we're
providing the variable change
information uh using for example the
future quality and methodology
information um survey guide documents.
The second recommendation was that ONS
should set out the steps it is taking to
ensure that the speed um the speed of
data processing uh sorry taking to
ensure that we speed up data processing
to uh deliver this family spending
output closer to the target of one year
after the close of survey data
collection period. So as noted here
we've made significant significant
improvements in processing data handling
and collaboration um which has already
had a had a had a benefit. We um
published family spending three months
earlier uh this time around than last
time, but we know there is still a way
to go to meet that um one-year target.
Uh and there are a range of um changes
we've made, including closer
collaboration with the uh between the
survey and analysis teams, as well as
some of the um technical changes I'll be
talking through as part of my work, my
um discussion of the LCF developments.
So, I won't dwell on those right now.
Finally then the third recommendation
was that ONS should update the quality
and methodology information and include
explanations about survey bias
representativeness comparability and the
implications for the use of the data. Um
so we are working on this at the minute.
Uh we'll be rewriting the QMI um to
include more focused analysis on those
areas that that were identified as um as
needing improvement. Um and uh we're
looking to publish the updated QMI
sometime in the autumn of this year. So
hopefully that will address those needs.
Moving on then to talk through the
developments in the living costs and
food survey. Um as I mentioned I lead um
the sorry as Becca mentioned I lead the
inputs development team on the LCF. I've
got several colleagues working on uh
other um development teams looking at
the processing for example and then some
of the kind of technical infrastructure
that sits behind this. Some of these are
that will come to my projects. Some of
them are are other people's. Um but just
to give a bit of wider context, I think
um Jen Farell, my uh deputy director,
spoke last year at this conference about
the uh ONS's wider program to improve
our our surveys. Um and this really fits
into part of that and is some of the the
sort of detail of what's actually going
on to improve the quality, resilience,
and sustainability of our economic
statistics and the surveys that underpin
them. Um so I I won't read through them
all but we've listed across the bottom
the drivers for LCF improvement
obviously things like respondent and
interviewer burden um coding and editing
and processing demands the sessation of
the survey on living conditions um and
then some stuff around wider data
quality concerns and and updated
classifications.
So here's an overview of the projects
we're undertaking as part of the LCF
development work. Um the the green ones
are the projects that we have now fully
implemented. Um and all the blue ones
are ones that we're working on at the
minute. I'm going to talk through each
of these with a bit more detail now. So
I won't I won't dwell on this slide.
So, first of all, um I'm sure you'll be
all pleased to hear if you don't know
already that we're implementing a boost
or we have implemented a boost, sorry,
to the LCF sample size, increasing the
GB sample from roughly 20,000 to 32,500
households annually, which is brilliant
news. Um, and the sample design remains
consistent with the prior approach. We
did um look into that with methodology
colleagues and concluded that was the
right way forward. Um and so because
that came in in April, we're already
starting to see um increases in in
achieved sample which is brilliant news.
The next um intervention that we have
implemented uh already uh is the record
of spending tool. Um so this is very
much something that uh as data users you
won't see this is behind the scenes but
this is a tool that um our interviewers
used to input respondent spending
information um into our systems. Uh
prior to this interviewers collected
receipts from respondents um manually
entered them into an Excel spreadsheet
and then we had a whole separate team of
people who had to enter that into our
our actual data processing systems. Um
this cuts out that dual entry. Um which
obviously improves data quality and
management. Um it also paves the way for
future data collection improvements and
efficiencies um including the upcoming
receipt assistant tool I'll talk about
in a minute as well as um things like
the blaze 5 uplift and a potential
respondent facing tool which we're not
actually working on now but this is it's
something that's been talked about for a
long time and wouldn't be possible
without this this step. Um, and this is
a long time in the the making. I
wouldn't underestimate the complexity of
the systems, the legacy systems we're
dealing with on the LCF given how long
the survey has been around.
So, the other data collection systems
improvements we're working on um
currently uh I I mentioned briefly the
receipt assistant tool. So this is a
tool that is being developed by my
colleagues in the ONS data science
campus which uses AI and machine
learning to support LCF receipt
processing. So it it reads the images of
the receipts, extracts the item level
details and helps to classify um
expenditure according to our extremely
detailed LCF coding frame. Um this
should improve the quality, the
timeliness and the granularity of the
household spending data because it would
dramatically reduce the manual
processing involved. We have this team
of I think it's 30 people who are who
spend their time typing in the
information and coding it. This will
mean it gets straight into the the
quality assurance um stage. They'll be
checking the codes. They'll be making
sure the data is is entered correctly.
But um that'll be brilliant when that
comes in and we're looking to implement
that from April um 2027.
And then the on the other side of the
screen we've got the Blaze 5 uplift. Um
so Blaze 5 for those of you who don't
know is a software owned by or produced
by Statistics Netherlands. Um and it's
what our surveys are most of the surveys
I think in ONS not all of them are
hosted on. Um and the we're currently
operating in Blaze 4.8 eight and it's a
major major project to uplift the whole
of the survey to the to the new system
which will improve um functionality but
also user experience. It will make
things much nicer for our interviewers.
And then data quality by by ensuring
that the systems are kind of on the
right platforms and we can um we can
we'll be freer to make changes to to uh
improve efficiency and um yeah and so
that we are looking to implement from
April 2028 and and there's a huge team
of people working on this at the moment.
Then we've got um developments we are
undertaking on our processing systems.
So the first of these is complete um uh
towards the end of last year. It's
beginning of this year. Um colleagues
finished upgrading all the data delivery
and processing pipelines um replacing
legacy systems. So these are now all in
Python um and they're much more robust,
transparent and efficient. We know what
we're dealing with. We can change it. we
can um we can properly quality assure
it. So um this will improve the quality
and the timeliness and also reduce the
risks of our uh processing systems. So
again that was something that had to be
done really before a lot of other
developments could take place. The
second two items on here we're aiming to
implement um at a similar time to the
Blaze 5 uplift. Um so we've got uh the
income alignment and processing up
upgrades. So this is look analyzing the
feasibility of implementing statistical
imputation and editing for income
variables across all LCF outputs that
use income data. Um and then on the
expenditure side we're looking to
develop pipelines to edit and impute
spending data replacing manual case by
case processes.
Um and we'll be doing comparative
analysis of the data derived from the
different methods to better understand
the impact. So um there are differences
currently in how our uh some of our data
that uh used to come from the SLC. We've
got pipelines in place for for the LCF
mostly our editing and our editing
particularly is all done um manually
still. So that's what that project is
looking into but they haven't made any
decisions on that. They're very much a
kind of analysis stage um to see to see
how it affects things.
Then we move on to the section that I'm
I'm uh most familiar with. So there are
two projects uh related to updating the
the content of the data collection. Um
the first of this questionnaire
optimization um has been uh broadly
paused um for the time being because KOP
has is the priority because we we're
working to a very strict deadline for
getting that in place to support the
econ wider economic statistics
transition. Um, but the questionnaire
optimization work, which I'll be picking
up uh again soon, is about reviewing the
the LCF questionnaire as a whole and
identifying priority areas for
improvement and rationalization again
about about getting
building up the stability of the the
survey. Um, similar, I think, to some of
the stuff that Tanzy was talking about
earlier on the WAS. Um but the real
focus of the team over the past year has
been koi cop which I'm going to talk
through in more detail because this is
one of the areas that as data users you
will actually start to see changes in in
the data you're receiving.
So just to give a bit of a background uh
I won't assume knowledge. I'm sure
plenty of you know this already but KOP
stands for classification of individual
consumption according to purpose and
it's a um UN statistics um
classification framework. I like to
think of it as a classification of
anything that a household can spend
money on. Um and uh they introduced a
new version of the framework in 2018
which all countries internationally are
gradually moving to um to move over to
um some are ahead of us, some are some
similar stage to us. But the key
difference between the two um
frameworks, there are some things that
have moved around but also they've added
an extra level of granularity. Koiop uh
99 which was the previous one had three
different levels into which things were
classified. Coop 18 adds another another
level. So we need to be able to reflect
that in in in our data. Um and it also
updates the framework to to reflect
modern spending patterns which if you
think about everything that's changed
since 1999 in terms of online spending
and everything that entails is quite
substantial. So the ONS the ONS
transition will take several years but
LCF being one of the key data sources
for say national accounts uh is the
first step in the process. That's why
we've been working at a very tight
deadline to to get that in.
So our approach to the changes has been
focusing on the priority of enabling
collection of koi cop 18 while retaining
the ability to deliver koi cop 99
outputs with minimal discontinuity where
feasible. Um, so essentially we've
designed all our changes. So this is
changes to the questionnaire and the
coding frame as much as possible to mean
that we can classify the the data into
both the old outputs and the new. And
I'm using koi cop 99 here as a bit of
shorthand. I'm talking about all of the
outputs we produce. We're not only
thinking because obviously plenty
particularly family spending plenty of
the breakdowns are not restricted to the
to the koi cop classification. So as far
as possible, we're looking to still be
able to deliver those, but obviously you
know minimal discontinuity where
feasible. There are absolutely some
areas where there where there will be
discontinuities and where it's not
feasible to maintain consistency.
Um so we did an extensive review of the
existing LCF coding frame um and the
questionnaire to uh to enable this um
and thankfully in many cases the LCF
data is already sufficiently granular.
We just need to map it to the new
framework. So if you think about the
data that the LCF collects on food, if
you've looked at that, it goes to an
incredible level of detail because of
because of deafers needs really. Um and
so in those cases, we simply say, okay,
in quick 99 it goes here. In Quick of
18, it goes here. That's all fine. Um
but we have needed to make some changes
to capture extra detail and those
changes have just been introduced in
this month's questionnaire in July. Um
so the the coding frame is is going live
in um five days time I think once we
start getting uh uh receipt data in um
and our focus has been on areas where
the koi cop has changed between 99 and
18. So we've identified through this
process various other changes that we
kind of want to make but we've been
putting them all on a backlog to focus
on as part of the questionnaire
optimization project.
I won't go into detail on these, but
here's a a sort of summary of some of
the areas where we've had questionnaire
changes. And to explain the color
coding, in the top row, we've got things
that are more minor changes. Um, season
tickets, for example, we had to split
out the the the transport types in that
into more categories. um and um add some
follow-up questions on remittance fees
um and uh add a kind of new
classification in for the for the
non-academic courses where previously we
just asked someone what type of course
it was now we kind of asked them to to
tell us according to different
categories. We then have our um bigger
changes in the middle row there. Um, so,
uh, one of the bigger changes in in the
QuickOP classification is that under
QuickOp 99, delivery fees were counted
with the product that was being
delivered. The cost all just went in one
together. Um, but in QuickOp 18, it
splits it out. So, delivery is its own
separate category. So, we've had to make
some changes to our to our to various
questions. Same with the carpets
actually on that one to make sure we're
getting that that data split out. um
holiday accommodation. They've added a a
new split between like sort of communal
types of accommodation like camping and
youth host and things like that versus
hotels and stuff. Um so there are some
quite complicated changes in there
because we already were were delivering
to quite detailed level. We wanted to
retain all that granularity. And then
finally regular payments on there. So,
we've got questions in uh a question in
the survey about um I think it's
probably called standing orders for
those familiar with the variables, but
uh about things that have been paid for
by standing order or direct debit. We've
just modernized that because it was
given quite old-fashioned examples. And
it also didn't make clear that we
essentially wanted any kind of automated
regular payment, whether that was a
standing order or whether that was kind
of some um payment through an online
wallet or something. And then finally,
in the bottom row, we've got new topics.
So we haven't previously asked about
these. District heating for those not
familiar is a uh is is where heating is
produced centrally and then hot water is
piped to properties. So this is
particularly in some new developments.
Um and it it's it's projected to become
a much bigger thing. So we thought we
future proof we'll get it in now. So
it'll be very interesting to see what
data we get there. Um but that data for
for the small number of properties who
were on district heating we just
wouldn't have been capturing their
spending before. Um and then school
transport that's about sort of payments
made to councils for school buses etc.
So there are a few new questions on that
coding frame changes. So um we've made
we've increased the coding frame from
500 to 700 codes. Um and uh yeah where
where categories need splitting or
rearranging and very occasionally where
no LCF code currently exists. So that
that's that's pretty rare. Um there's an
example there at the bottom. you'll see
that we don't uh we don't match the Koi
cop language exactly because our coding
frame needs to make sense to our coding
team um so that they're able to do to
deal with it quickly. So we the the KOP
framework is written for an
international audience and we kind of
make it more relevant to the UK.
The record of spending tool is the other
thing we've had to make a change in. So
there there are actually two different
koi cop changes that require the record
of spending changes to fully collect and
they rely on this because the
distinction it is dependent on the
identity of where someone bought it
which is quite unusual in terms of these
these uh uh this data. Um so uh the the
example here so cantens in koi cop team
we need to split the data depending on
whether it's a canteen in a workplace
versus an educational establishment. So
we've made a change here in our record
of spending tool um to to move
universities and colleges into school
and we kind of um agreed with key
stakeholders that the discontinuity was
was acceptable. That wasn't key a key
split for them. Um, the one that we
haven't yet been able to implement, and
this is pretty much the only place that
we know of so far that we're not going
to be able to deliver the full detail of
Koiop is the restaurants and cafes where
Koi cop splits by something called full
or limited service, which is basically
whether a restaurant has waiter service.
Um, and that would have required
structural changes to this tool, which
given the time scales we were looking at
were just not feasible. So we're now
revisiting that again with all of our
technical colleagues to see whether we
can make those changes in future. But
also we're going to need to give serious
thought to respondent burden and whether
it's likely to be put put people off
actually reporting this spending um
which would be quite problematic. So
this is going to need going to need a
lot a lot more thought in the interim.
Um colleagues in national accounts who
do need this split are just looking to
model the the distinction. Everyone else
well can model it if they want to but
otherwise just get the data at the the
higher level. So we'll still collect all
the data.
Um so the effect on outputs um
in our initial data processing we've set
it all up so that we're collecting the
new inputs but we'll we'll continue
reporting to Koi COP 99 and all the
other distinctions that we've talked
about already. Um as I've said the
design minimizes discontinuities but
there will be some changes in the data.
You can't make a change to a question
and not expect at least a tiny change in
the data. But obviously some of our
changes are more fundamental where we're
taking delivery out of something and you
know we can't just put it back in for
various reasons. There are also some
areas where we've modernized bits of the
LCF that were quite outdated. So things
like spending on um streaming um you
know your Netflix and whatever um also
regular charges which I've talked about
already. So that's areas where there
will be changes and there'll definitely
be changes to improve the quality of the
data because we're reflecting what
people are actually spending their money
on. Um and we will be producing
documentation. My team are working on it
as we speak on the changes um to support
everyone in in understanding
interpreting the data.
So just two more slides for me. Firstly,
the timeline for the koi cop work when
you'll actually start to see it. So as
I've said changes to the LCF
questionnaire encoding frame have now
gone live. This starts to feed into our
kind of uh data processing from November
2026. Um and uh it's initially kind of
colleagues in our national accounts team
and prices who will be using this data
um straight away. Um
then
um there are there are range of outputs
kind of in the longer term. So from a
from an external perspective, you won't
see the koi cop 18based data until 2029
onwards um when the ONS economic
statistics transition will begin and um
exactly where family spending feeds into
that is still yet to be confirmed.
And finally then just to bring it back
out again to the um LCF development
project timeline. So you'll see on the
left hand side we've got the projects uh
that we've already delivered and then
there's some target dates for the rest
of it just to kind of give you give you
the wider sense. So the receipt
assistant tool and possibly some of the
questionnaire optimization will happen
in 2027. Um hopefully uh target date for
Blaze 5 uplift the pipeline um and
processing upgrades is 2028 as well as
again more of the priority questionnaire
optimization. And then in 2029 is when
you'll start to see this actually hit
the data that's that's coming out um to
you uh including having a full year of
COP 18 data available in the the FY20 29
data
um and the the ONS overall statistics
transition to COP 18
and that is everything. Thank you.
[applause]
So, um, you've just heard quite a bit
more about the LCF. So, we're now going
to return to hearing about some analysis
using the LCF. So, um, a huge welcome to
Simeon Yates, who's professor of digital
culture in the department of
communications and media and joint
director of the digital media and
society institute and co-lead of the
institutional AI for life research
frontier at the University of Liverpool.
Um, and you're going to tell us a bit
more about some of your uh, recent
research.
>> Over to you. Thank you very much for for
having me here and also thank you very
much to the living costs and food team
for producing this data. Um so just I
was saying to some other people earlier
this is my third conference in three
weeks where I'm speaking to not my usual
audience. So be nice to me. Um so I work
predominantly on the social impacts of
digital technology with a significant
focus on digital inequalities. Who's
online? Who's offline? Who's got skills?
Who hasn't? Who's benefiting? and who's
kind of losing out. Um, I also sit on
the government's digital inclusion
action committee which has been formed
this last year. We now have a digital
inclusion policy in Britain. We haven't
had one for over a decade. Um, and the
digital inclusion action committee, the
DAK as it's called, reports to DC, DCMS,
DWP, Department for Education,
Department of Health and Local
Government. And so we're in the process
of trying to drive we are an independent
committee made up of non uh political
appointees um who are trying to drive
forward a evidence-based policy agenda.
So why am I here talking about digital
inclusion? Um I I added this slide after
seeing this morning just to make a point
about why I think this is very
important. Um there is not one aspect of
modern life that doesn't now require
some kind of digital component. And in
particular, there are many aspects of
modern life that are now digital first.
A colleague of mine has a much more
complicated version of this slide with
about 30 different types of behaviors
which are kind of the functions we want
out of life from healthcare to just
enjoying ourselves and meeting our
friends. And down the page are little
boxes indicating things that are now
digital. And if you are digitally
excluded in some level, you start
crossing those boxes off as an easy
thing to do. And we might think that
this just it's an issue to bust some
myths. People think digital exclusion is
an older people issue. It is not. There
is a lifestage issue for older people in
terms of usability, access, and also
shifting into poverty. There are an
awful lot of young people who are
low-level digital users. Um, and second,
it's not a rural problem anymore.
Outside of a small part of Scotland
where we're still rolling out broadband,
it is predominantly an urban poverty
issue. So bear those things in mind. So
as part of the work we do, I constantly
get asked about the challenge of being
digitally included and often people
immediately focus on equipment. I'm
going to quickly and briefly jump away
from equipment in a second, but when
we're just talking about costs, some
kind of headline figures,
Offcom find in their affordability
tracker that in any one month, British
households, 24% of British households do
something to afford their digital
access. Now if you dig under those
figures like I do what we actually find
and this then is going to be part of the
story is that 19% you know or of of that
24% the n the first 19% are people in
the lowest income quintile who indicate
they have done the following not paid a
bill put it on the credit card not eaten
food not bought other services and in
particular households with children
because keeping digital access is
incredibly important for uh school. 90
odd% of school homework is now sat
online, right? Um it also affects lots
of people in very marginalized
circumstances
of modern slavery. We're doing a project
at the moment on the intersection
between food poverty and digital because
people are moving to digital services to
allow you to access your food bank,
right? Or food banks are giving out free
SIM cards as long with the food. So you
know lots of intersections there. What
this paper is about is trying to find a
measure of what's the point at which
start people start to have affordability
issues and therefore what is the size of
the population that the government has
to think about in terms of addressing
digital inclusion. This has now become
quite important. You may not notice but
two Mondays ago so not last Monday
before the government published the
green paper on the future of television.
It is no longer a question of if, and I
was involved in all of the pre-work on
this. There's no longer a question of if
the transmitters will be turned off. The
question is whether it's 2034 or 2044.
At that point, every household in
Britain will need to be digitally
connected in order to get BBC1.
So suddenly now this is a
British culture challenge, you know,
civic engagement challenge, not as well
as the the costs, etc.
We have built a measure of digital
inclusion that goes beyond connectivity
and I saw a slide earlier mentioning the
minimum income standard. We work with
the minimum income standard team at
use their methodology which is
participating and engaging and going
through 50 and 60 focus groups in
multiple rounds to get a definition of
what it means to be digitally included.
The verbal definition there is the
British public after two rounds of doing
this. So we did it just for household
with kids well all household types and
then focused on household with kids and
refreshed it for all household types in
depth again all funded by the Nfield
Foundation and that's the verbal
definition of what it means to be
digitally included. A minimum digital
living standard includes having
accessible internet adequate equipment
and the skills and knowledge people
need. It is about being able to
communicate, connect and engage with
opportunities safely and with
confidence. I should be able to do that
with my eyes closed these days but I
always have to check. Um, note there's
nothing in there about affordability.
There's nothing in there about
specifics. That's the broad definition.
We then went back to the public and
said, "What do you need to meet that?"
They gave us three groups of things.
Kit, bottom layer of the house. Um,
functional skills, I can use the kit, I
can turn it on, I can make use of it,
etc. And then critical skills, you'll be
able to use it safely and confidently.
And that's an old graphic because the
the chimney pot is missing. The chimney
pot now says well-being because that
came out of the second round. Um I won't
drag this out, but therefore we've been
able to measure both qualitatively and
quantitatively with surveys whether or
not households meet this standard. Um
we've done households with children.
We're waiting on the funding for doing
all household types. households with
children. 45% of UK households with kids
don't meet the standards set by UK
households with kids. And people think
that's a big number. I remind you that
40% of single parent households are in
poverty and 22% of households with kids
are in poverty. And that nearly 50% of
the UK population at work don't have
essential digital skills for work. And
if we're measuring access, basic skills,
and critical skills, it's no wonder
we're on 45%.
And this slide and the next one could be
a copy of all the slides we've had
earlier this morning about the factors
that drive this, which are poverty,
which are education, which and so on.
Pretty much all the same variables that
were presented in in talks earlier this
morning. And for a start look at it, the
probability of meeting the minimum
digital living standard effectively
drops by index of multiple deprivation
or socioeconomic grade here under NRS
rather than NSE.
So buried in all of this then is a
question of affordability.
So I was asked to go by government to go
off and think about how would we measure
affordability and I came across a living
costs and food survey and after a lot of
staring at um flowcharts
um we decided to think about well what
would be a good cutoff. Historically 10%
of income marked you as being in heating
poverty if you spend more than 10%. It's
now a more complicated measure which is
about um the quality of your household
and whether you've been pushed into
poverty or not. We took those we took
the offcom figure and we we looked at
the spend that the kind of lowest
quintile were spending on on on digital
and we came up with 3% is a good
measure. Oops, I've gone two slides.
that 3% of income seems to be a
reasonable starting point to think about
pushing into costs such that you're
having having to do something with the
other costs in your income as we saw in
the previous slides in order to stay
digitally connected. Um and so if we
look at the old fuel poverty that was
10% of income when we look at the costs
of digital for a standard average
household
3% it's about a third of what they spend
on heating. So 3% seems a reasonable
number. Food poverty as we've just run a
workshop on recently is really hard to
look at. Um but as was just shown on one
of the the previous slides um for those
in the lowest income quartile a very
large percent of of of spend is spent on
food. So if you're eating into your
already large spend on food by going
over 3% that seemed a reasonable cut.
And then when we looked at the offcom,
like I said, the 19% that are doing what
I think are hard changes. The other bit
that makes up 24%, that's me. That's me
setting my expensive house going, "Oh,
which deal can I get best out of talk
talk or whatever." If you look at the
distribution, it's people at the lower
end and then people at the upper end who
are doing affordability things. I'm
hunting the market for a very expensive
deal to do very nice things and have
gigabit internet. Everybody else is
worrying about their kids access. So
using that 3% figure I went into the LCF
survey categorized as much as I could
about that was dead spend on digital
split across mobile and other services
etc and looked at the spend on whatever.
So we find that 55% of the lowest income
quintile are spending more than 3% on
their access. Um and as you see it just
drops off dramatically as you go up.
people in the top quintile are spending
less than 1.1%.
If we look at the um kind of adjusted
for household size, we see that those
spending more than 3% are in the lowest
income groups and we look at those on
benefits, those pending more than 3% are
in the um highest um groups.
And if we then think about well what
does this mean in terms of policy? So
we've got about 18% of UK households are
spending more than 3% but some of them
are wealthy but that's still 5 million
households are spending a lot of money
on whatever. If we look at people who
only have a mobile
right and are still paying more than 3%
right they're sort of really low income
and they're on very low incomes and
their income their spend pushes them
into official poverty. That's um 2% of
UK households, but there still remains
10% of households that are simply mobile
only and have an affordability
challenge.
We've mapped it because you guys put oak
in the um data set which my friend Alex
Singleton at Liverpool that I work with
geographer loves. So we we use that in a
lot of our survey work to help do
mapping. Um and we find it's urban
poverty is the major predictor of not
meeting this. And for the policy call to
to government, we think that there's
half a million households who simply
even if we do give them the lowest
possible cost internet, so social
tariffs which only people on benefits
can have, they still simply can't afford
digital access no matter what we do with
the market.
There's another one and and a bit
million households who could possibly
save money. Some of them um and some of
them could in fact still get all of the
services but they're currently offline
or mobile only with a social tariff and
still say below 3% but they'll still
have to spend some more. Um that's sorry
that's the 1 million in the middle and
there's 1.7 million people out there
just spending too much and could get a
bit of deal. So we think there's three
levels of policy intervention. one is
information better market information
and so the market can do lift that kind
of 1.7 million there's something around
the group that's in the have to spend
more category and especially with the TV
transition that's really important but
there is a group that all of the current
policy mechanisms do not work and we
will have to think about some other more
radical policy interventions to support
that half a million households online
especially with the TV transition
position coming. And so some final
points, the 3% cut off seems to work as
a good measure. Um the really low low
income low internet group, we called it
that and then we went and found that the
new housing heating thing is also called
Lily. Um so there we go. Just for
confusion sake um identifies the really
at risk groups and most of those are
young people. Young people who are in
employment age but not at home. are
often in that group. So, not older
people. A lot of older people and HUK
that I work with don't like me saying
this too much with the triple lock are
well inside the affordability bracket.
One of the challenges is that that group
of people that was pointed out earlier
in the day who could claim pension
credit but don't. If they were claiming
pension credit, they would be better off
and therefore able probably to keep the
costs under 3%. But they still might
have to pay more. So we still might have
to do something. But one of the policy
interventions could be making sure they
do. Um and the important point which I
skimmed over at the start, this is not
just about access. This just solves the
making sure people can afford the
devices thing. It doesn't solve the
skills problem. Skills problem is
massive.
Another measure we use shows that about
40% of the UK population is safely
online. There's another 30 odd percent
who are missing skills or affordability
or other challenges but stay online and
then the rest of everybody else is a
very low liimited digital user or
intermittently online and all sorts of
other circumstances. So this is only one
bit of the policy kind of problem.
That's me finished. I tried to keep to
time. [applause]