Escape The 'Friend Zone' With Women - How To Master Attraction & Charisma | Vanessa Van Edwards
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Vanessa Van Edwards defines charisma as a precise blend of likability and power, arguing that competence without warmth makes people feel suspicious rather than compelling. Research indicates that while smart individuals often try to impress with facts or accolades, this approach can create distance; conversely, adding emotional intelligence softens one's power, creating the "sweet spot" for connection. This balance is crucial because humans instinctively ask two questions when meeting someone: first, "Can I trust you?" (warmth), and second, "Can I rely on you?" (competence). Van Edwards illustrates how specific word choices can prime these responses; using words like "collaborate," "win," or "succeed" not only changes the reader's mindset but also alters their physiology by influencing levels of testosterone and dopamine. She emphasizes that effective communication requires managing both emotional connection and task-oriented goals, suggesting a strategy to open interactions with warmth, hide information delivery in competence, and end with purpose to prevent burnout caused by excessive digital isolationism. The discussion delves into the mechanics of non-verbal cues and how they reveal hidden truths about trustworthiness and intent. Van Edwards explains that liars often exhibit specific behaviors such as lip pursing, touching their face (eyes, nose, or mouth), or rapid blinking to block out uncomfortable lies, a phenomenon she refers to as "Pinocchio's nose." In contrast, deep listening is signaled by an intense gaze known as the "lower lid flex," which can be misinterpreted as scrutiny if not balanced with warmth cues like nodding. The transcript highlights that our subconscious processes these signals faster than conscious thought; for instance, spotting a cue of social rejection causes pupils to dilate and vision to widen in less than a second to scan for escape routes or safety. To manage this, Van Edwards suggests techniques such as the "open mouth" signal (the fish) to interrupt politely without being rude, or using physical touch like an anchor hand on the shoulder to verify emotional states with partners when verbal assurances seem insincere. A significant portion of the conversation addresses how environmental factors and physiological leaks impact perception, particularly in a digital age where oxytocin levels are lower due to reduced face-to-face contact. Van Edwards references Dr. Paul Zak's research on blood-bonding at weddings, noting that higher oxytocin correlates with stronger feelings of connection, which can be artificially boosted via nasal sprays but is best cultivated through genuine interaction. She warns against "leaking" insecurity or anxiety through vocal fry—a rattling sound caused by insufficient breath—or jerky movements in the hands during poker games, where fluidity indicates a strong hand while nervousness causes players to over-control their faces and leak energy elsewhere. The interview also explores how smell can trigger emotional responses, as evidenced by studies showing that people smelling sweat pads from skydivers felt anxious despite being on treadmills themselves, proving that our intuition constantly monitors for threats or opportunities based on subtle environmental cues we often ignore until it is too late. To foster deeper intimacy and move beyond superficial small talk, Van Edwards introduces Dan McAdams' three levels of human connection: general traits (facts like age or job), personal concerns (values and motivations), and self-narrative (the story a person tells about themselves). She argues that asking profound questions like "What is your deepest fear?" or "Who is your hero?" bypasses the first level to access the third, revealing core values and hidden struggles. For example, she shares an anecdote where a friend who appeared kind chose Katniss Everdeen as her role model because she felt she was constantly fighting for survival in daily life; recognizing this discrepancy allowed Van Edwards to understand her friend's internal narrative better than years of casual conversation had revealed. The ultimate goal is not manipulation but social assertiveness—putting one's needs forward politely while ensuring others feel safe and understood, thereby preventing the "friend zone" by mastering attraction through genuine curiosity about another person's story rather than just their surface-level attributes.
Read the full video transcript
Right now, I think my deepest [music]
fear is actually I have this like
opportunity FOMO. So, I constantly have
this fear that I'm like missing
opportunities. [music] I think that's
one of the reasons I wrote this book and
one of the reasons I'm obsessed with
cues is cuz I am terrified that [music]
I am missing things.
I feel like I missed the memo on social
interactions, right? Like that's my
entire career is trying to write up that
memo again.
[music]
And that really hurt me.
It really slowed me down for so many
years. It destroyed my confidence. It
made me have bad relationships. [music]
Made me ignore cues. I think for a long
time I had really toxic people in my
life and I didn't spot the cues.
[music]
And so, I think I'm terrified of
underestimating others.
I'm terrified of missing things that I
shouldn't have missed or not listening
to my gut.
Vanessa Van Edwards, welcome back to the
show. Thank you so much for having me.
I'm really excited to talk about your
book, which feels like this sort of
natural progression from Oh. Captivate,
which smashed. And now I want you to in
as few words as possible Oh. tell me
what is charisma.
Charisma is the perfect blend of being
likable and powerful.
Woo! That was really Woo! Woo, homie. We
knocked [laughter] that in in very few
words.
or something.
All right, so likable and powerful. So,
now break those two elements down for
me. So, likability.
so I think that what there's there's a
mistake that happens with very smart
people. This is the one that we see the
most often is really smart intelligent
people. They want to hit you with their
smarts. They want to be impressive. And
so, they come into interaction on a
video call and they're like, "I want to
blow you away." So, they mention
accolades and numbers and fancy facts
and rehearsed answers. And people will
see them as impressive, capable,
powerful, but cold, intimidating,
hard to talk to.
And so, and this is what the research
found.
Competence without warmth leaves people
feeling suspicious.
Suspicious? Why suspicious?
Suspicious. This is from Dr. Susan
Fiske. That is a direct quote. I
memorized it because it took my breath
away when I read it
because I realized for so long
as you know, I'm a recovering awkward
person I would try to, you know, impress
people and and make sure that they liked
me. And so I would blow try to blow them
away with smarts. And the problem is is
that when you do that, it leaves people
feeling suspicious. And that's because
when we don't have likability,
likability softens our power.
Mhm. When we add the warmth plus
competence, so likable, friendly,
compassionate, trustworthy, plus
capable, powerful, impressive, that's
the sweet spot. In the study what they
did is they had participants look at
short clips of politicians. They didn't
know these politicians. They just had
them watch these clips of politicians.
And they asked them two different
questions. Who is warm, likable, and
trustworthy? And who is dominant,
powerful, and capable?
The politicians who had only one of
those were not rated as charismatic.
They were not as successful.
They weren't as successful in real life
or just in the study?
In the study they were ranked very low
on the charisma scale. So they could be
seen as trustworthy, but if they weren't
also powerful, they were not seen as
compelling. Mhm. They were not seen as
convincing. They weren't seen as
memorable. So the biggest challenge I
think we have to be charismatic is to
show up as our warmest most competent
self. It but it has to be that balance.
Of course, and that's why it's amazing.
But it's like talk about feeling like
you're being pulled in two opposite
directions. And I find I find it for I
don't want to use the wrong word here. I
Yeah.
I find it easy to be warm. Yeah. And I
find it easy to be intense. I find it
difficult to be warm and intense.
Although you didn't use the word
intense, you used powerful, but I guess
I don't like the word Monica for myself.
But yes, so warm and intense I find
extraordinarily difficult.
Yes. Warm or intense, that's a lot
easier.
to make you feel better. Okay.
Actually, the research finds they can be
chronological. Okay. And this is
extremely helpful. Like this is like
next level. Yes, warmth and competence.
Warmth. Okay.
Okay. Why? As humans, when we first meet
another human, the very first question
we ask about them is, can I trust you?
Right? So, like from across the room, on
a video call, in an email.
We are looking, can I trust you? Are you
on my side? Are you a threat? Can I Can
I make sure that I'm not going to be at
harm? Not just physical harm, but even
like emotional harm. Are you on my side?
The next question we answer, and it is
the next question, is can I rely on you?
So, let's take an email, for example,
because that's a the easy we can control
all the elements.
In a really good email, we do this
sometimes naturally, but not always, the
subject and the opener should be warm.
Maybe the opening line is also warm, and
the content, the body of the email, is
competent, competent, competent, and the
sign off is your choice.
So, for example, when we look at uh
words, I love power of word choice. What
research finds is when we read words
like collaborate, we are more likely to
be collaborative. When we read words
like power, we are more likely to be
powerful. Here's a specific study.
It's a little complicated. Can I go Can
I go deep?
Yeah, yeah, please.
The study like blew my mind. So, here's
what they did. They had participants
come into the lab, and they gave them
like um a quiz, like a math test they
had to solve.
One set of participants got a set of
directions that was very simple. It
said, "Please take this test. Take your
time. Answer all the questions
correctly."
The second group got a set of the same
set of directions, but they sprinkled in
a couple of high achievement words, or
achievement oriented words. So,
achievement oriented words are like win,
succeed, master, achieve. We love those
words. They like give us the tinglies,
okay? They just sprinkled them in.
They wanted to know if just adding in a
couple of achievement oriented words
would change participants' behavior.
Just those achievement oriented words
made them get more answers right. So, it
actually changed their performance. In
other words, reading the word win makes
you think more like a winner. It changes
your physiology to be more like a
winner.
Second, this is where I think it gets
more interesting. It doubled doubled
their desire to work on the task.
So, it made them work on the quiz longer
and it made them enjoy working on the
quiz.
And lastly, it actually changed their
physiology. So, when we read
What were they measuring? So, they were
how many questions they got right. But
when you say it changed their
physiology, how do we know? Yes, they
are measuring the amount of testosterone
or dopamine or oxytocin.
their blood levels?
I believe it was either blood or saliva.
Wow. To see if their physiology would
change. So, when we read words like
this, it actually changes how we think
and how we feel. So, I share this
because I think we send emails or we
have a LinkedIn profile and we throw in
them Uh hey everyone. Uh today we have
to get a lot of things done. It's going
to be a really busy week. Uh let's make
sure that we overcome all those
challenges. When you write words like
busy, people are literally primed to be
busier.
When you write words like challenge,
they're more likely to be challenged.
So, going back to warmth and competence,
it's a challenge for everyone. If you
open up your last five sent emails to
important people, only the important
ones, and you count the number of warm
words you're using and the number of
competent words you're using, you will
see exactly how you're coming across to
others.
But the best thing you can do is open
with warmth, hidden with competence, and
end with purpose.
The number of times that I've written an
email where I'm like, "Okay, let's do
this." We're literally the first word is
let's do this
[laughter]
or text even worse. And then I'm about
to hit send and I'm like, "Let me just
quick go back to this." And then I'm
like, "Oh my god. Hi. Good morning." You
know, like to add something. Although,
after reading the book, I realize I'm
adding sort of the lamest, most boring,
easy to tune out words humanly possible,
but Are you usually adding warmth or
competence?
Oh, I don't think of it I'm always
trying to add warmth. I never think
about the competence. I'm always just uh
goal-oriented. So, the the the thought
that triggers in my head is always there
is something very specific and concrete
I'm trying to accomplish. And I go right
to it.
Yes. And I find so every every time I
read your books or we get to sit down
together, whether on camera or off
camera, I become hyper aware
in in a good way because I think that
too often I'm not thinking through like
I'm in my head, I know what I'm trying
to do,
but I forget that you really do have to
do the emotional management, the
relationship management, especially when
you have employees. It's You have to
every time you touch somebody, it's like
accumulating into their perception of
who you are. And so, if all I'm ever
doing is goal-oriented and I'm not
taking the time to connect with them as
a human, it gets weird. So, anyway, I
don't think about warmth or competence
Yes. in the first pass because I'm I'm
just in the task.
Yes. Then I go back and I do a warmth
pass.
Yes.
Usually. I'm sure I forget.
Um but it is it's very interesting how
your default mode doesn't take any of
that into consideration.
Right. And I think that that's why we're
so burnt out.
What do you mean by that?
I think the reason why we're all like,
"Oh, I'm in this malaise." Like the days
are so long, why we're so burnt out is
because
our way that we communicate has changed.
And we're trying to get things done.
We've become a very task
Is this specific to COVID? No. I think
that this is this was already brewing.
the way that we work has changed since
we
work has changed. I think since uh video
calls, emails, and digital communication
has been easy. And then it got
exacerbated by COVID. Because what's
happening is
our way of communication is changing, so
we're putting more out, right? Our
output for communication I I I
I don't know, quadruple
10x? Think about the days where we
didn't have email phone or text, just
phone. We maybe had an in-person
conversation with a colleague, an
in-person conversation with our partner,
we maybe picked up the phone and called
someone. What is that? The maximum you
could have 20 or 30 interactions in a
day at the max. But that's only if
you're isolated because so recently we
started having people, if they wanted
to, come back to the house you have to
test every day blah blah blah.
Yes.
And yesterday was the first day where
like there were quite a few people here
and we were all sitting around the table
and I was like, "Wow, this is so the
amount of communication I would have
said is way higher, but it was all
informal." Mhm. Yes.
was like it wasn't a meeting, it wasn't
like a like if I sent a text it has a
really specific agenda I'm trying to get
to this. Right.
It was, you know, goofing around, it was
being more playful, it was quick like
things about, "Hey, have you talked to
this person?" That kind of thing.
And I was like, "Woah."
Woah. Cuz I've I've said to people,
"Hey, you know, I I'm a little worried
about working from home because I love
it as a a sort of
I will say I'm introverted I'm I'm an
ambivert to your point and you can talk
about you go into that in the book, but
but I'm also almost isolationist when
I'm in introvert mode.
Yes. Where it's like, "I don't want to
see or talk to anybody." I put over the
ear headphones, I don't want people
interrupting me or talking to me.
Yes.
And but I began to like, uh
I'm a little worried on the creative
side, that's where I've always focused,
on the creative side that we're losing
energy.
And it's hard to get people excited
about something when it's like, you
know, this asynchronous communication.
And yesterday when people were in the
room, I was like, "Oh my god." Like
[laughter] just the the human connection
and the fun. Yes, and the flood of
chemicals, right? So I think that when
we're in person and there was what,
maybe five or 10 people, those are five
or 10 connections that you're having all
day or during a meeting. In a digital
world or we're having online connection
we could have hundreds. Right? Like
every text we send it is it's own unique
communication and that burns us out
because it's giving us all these same
information without the chemicals.
Right? So in person I'm so with you. The
timing of this conversation is so on
point for what's going on in my life. We
have to manage that, right? Like I want
you to be aware that okay, if people
come over I'm getting way more
chemicals. I'm getting the oxytocin of
the handshake. I'm getting oxytocin from
the eye contact. I'm getting dopamine
cuz we're smiling and laughing together.
And I'm getting the information I've
been getting for the last, you know,
couple months. In a text or an email or
even a video call, it shrinks. We're
getting way less of the good chemicals,
way less of the dopamine and oxytocin
but the same amount of information. I
think that is why we're so burnt out. So
I think the more that we can take
control of our cues. So, you know, I
I've always struggled with confidence.
I've always tried to grasp that, you
know, that amazing spirit. I think the
only way to do it is control for me.
That I think that con- controlling the
environment? Controlling my cues. Okay.
So I think that the only way that I feel
confident is if I know okay, I have this
important email I have to send to a team
member
and here's the information I have to get
across. I do the same thing as you. I
think most people do. I get the
information out first typically, right?
Like here's what has to get done
and then I add in the warmth typically
in the first 10 words. This is a really
easy way to do it for yourself. This is
only when it's important. Doesn't have
to be every email. I think okay, what is
the person What do I want this person to
feel? If I were with them in person,
what would I want to gift them? Would I
want to gift them excitement? Like get
excited about gift. I think it's a gift.
I think that we can prevent burnout by
gifting the right chemicals. Right? Like
it takes effort like a gift. So if I'm
like okay, I want this person to be
excited about this project. I'm going to
use words that cue for excitement and
this is literally what the research
shows that when we say things like what
are you excited about or I can't wait
for this project. Or I'm looking forward
to this. Those are excitement words. Or
do I want to gift strategy?
Do I want to gift efficiency? Do I know
that we are pushed for time and I want
to gift streamline, collaborate,
brainstorm, credible?
The more I use those words, the more I
am literally gifting that testosterone,
that chemical.
So, I think that that's how we can next
level. It's like next level. We can gift
those chemicals to people in our
in-person interactions, but also in our
emails and in our videos.
I find really interesting about that is
that you're queuing not only to other
people, but to yourself. Even selecting
the word gift, which is an interesting
reframe for me as I think about that,
um think about the different
interactions and what I want to
communicate, but even choosing that word
feels very different than communicate or
um even give. Yeah.
That's Yeah, that's really powerful.
Getting the framing device right so that
whatever your sort of emotional goals
are. And you just queued me that you
want to talk. This is so interesting and
you go into detail about this like the
cues that people will do. Um [laughter]
walk me through what just happened in
the last 9 seconds. Okay, so I really
wanted to reframe you cuz you were
wanting to get it done, which was good.
And we were talking about like, how do
we make it better? How do we get it
done? And the reframe I wanted to give
was, this is like a gift. And how did
you interrupt me though without saying a
word?
I So, first I was using the word gift,
which I think already was like, like
your brain was like, oh, that's
something different. And then also I
leaned into you, right? And I widened my
eyebrows a little bit just to show like
we're open. Like we're getting into
this. So, like those were two high
warmth cues. So, we think about
nonverbal, I was trying to cue you for
warmth, right? So, I leaned a little bit
more. And by the way, this changes our
brain. So, the study that I share in the
book, which is just try anyone, just try
leaning in a little bit. It will
actually activate a different area of
your brain. So, when I lean in a little
bit, you lean in a little bit more like
your head actually lean a bit which
activates your motivation. And then even
just taking a breath and slightly
opening your mouth, I was like, "Up, I
know it it it is so I knew exactly that
you had something to say." And I think
we all take it for granted how you can
use that. In the book you walk people
through, "Hey, if there's somebody
that's talking too much and you need to
interrupt them, but you don't want to
like
okay, okay. So this is like a
superpower. So if I have anyone who's
introvert, um anyone who's awkward,
anyone who lacks uh social
assertiveness. I think social
assertiveness is actually like a hidden
trait that everyone should learn because
to be socially assertive it means you're
putting your needs forward, but you're
being polite about it, right? So you're
not you're not people pleasing, you're
not bedding over. Okay, so this is if
you have an interrupter. So you have
someone who constantly interrupts you.
You have a couple techniques. First is
the open mouth which I just did to you.
Um so the open mouth that I call the
fish. So if you want to say something
you
Right? And the bigger the the open the
more they'll notice. This works on video
calls, this works in person. So if
someone's talking and you
you're like, "Oh, she needs to say
something." You'll bookmark it. You'll
literally be like, "Oh wait, she has to
say something." So try opening the
mouth. The second one is we are very
cued that a hand raise
or even a finger raise means "One
moment. Can I say something?" And so if
you have someone who's talking or who
interrupted you, you can literally
that a little bookmark or a little like
it's like a pupil, right? Like you're
raising your hand. And the next level is
you actually reach out and touch them.
And that's like my least favorite, but
if you really have someone
Because if in this world, if we're 6 ft
apart, right? It's really hard to cross
that space boundary. And also some
people aren't comfortable with touch. So
I reserve that one if you're only like,
"I really need to get their attention."
Touch is like the nuclear weapon or
maybe plutonium is the right word. It's
the plutonium of communication. It can
be used to create nuclear power or an
atomic bomb. I I don't think we talked
about this in the last time that we were
together, but I went out on
um a business evening with a woman who
touched so much that I was almost
laughing to myself.
[laughter]
And
no, I know. And it it it actually wasn't
awkward. And what made it so interesting
was how hyper-aware of it I was and that
it still worked. And I was like, how is
this possible? Like it was working.
Yeah, like forearm, hand, oh my god,
laughing, shoulder. I was like, what is
happening right now? I felt like I was
at a magic show. So this is a this is a
thing that magicians do. They acclimate
you to being touched, so when they pick
your pocket, you've just been so used to
them touching you, you don't even
notice. Wait, can I ask you, where did
she touch you? Uh arm, arm, shoulder.
Okay, so yeah, so
this is for if you want to be a toucher,
if you want to like use this plutonium,
I like that word. Um keep in mind that
um the further up the arm you go, the
more intimate the touch. So like if you
want to start with a touch, like a hand
touch is the least intimate, the most
safe, right? So if someone's like
talking like this, you could reach out
and touch their hand, that's the most
safe.
like germophobic now. If somebody If you
touch my arm, I'm fine. If you touch my
hand, it's like, yo. Those are fighting
words. I wonder if that's changed it.
Like now because our hands carry germs.
certainly be worried about it.
[gasps]
Okay, so further down and back is
usually okay, like but the more the
lower we go, the more intimate the touch
becomes. I was just curious if it was
all here. It was and it broke down like
every barrier that I had. It was so
interesting because I would I am so
weird about that. I would never reach
out and touch somebody that I did not
know extraordinarily
well.
noted. Noted.
like it was really really interesting.
It so well. I was like,
I know this is a thing. I can't bring
myself to do it.
Yeah. And yet, as somebody's doing it to
me, and I I it was so frequent. She must
have touched me
you're going to think I'm kidding, 42
times in the night. I mean, it was
hilarious and effective. Okay, so let's
talk about touch. So Uh, the reason why
touch works is because it produces
oxytocin. We also can self-produce
oxytocin. So, that's why like if you rub
your hands, whenever I have um students
who are really nervous, I say
self-touch.
Mhm. And the reason [clears throat] for
this is because you can literally
and girls. Yeah. I knew I had to.
Forgive me. I I was like, do I do it or
do I let him do it? I was like,
softball. Just give me a Okay, so yeah.
I'm practicing being warm, you see. I
love it. I love it. Self-touch, PG,
right? So, you can like rub your arms.
Like this will literally produce
oxytocin. Um Justin Bieber does uh
havening. Have you heard of havening?
Because of you, yes.
Okay, so uh havening is when we like try
to stimulate our senses. You'll notice
he'll often like rub his head. I'm not
going to do it cuz my hair looks cute
today. Anyway, so I'm not going to do it
today, but we rub our head or you can
rub your arms to literally trigger that
oxytocin. I saw in you were talking
about Justin Bieber and you did a
self-hug. I did. And you started doing
it on camera and you actually got lost.
I'm not going to do it right now because
I'm worried it's going to lose me. So
interesting. I'm going to do it. Okay,
I'm doing it, too. Just do it. This
feels better.
and then deep breath.
[gasps]
[sighs]
Yeah, that
It does feel nice. I don't I don't know
if I'm getting it from the touch or I
really when I close my eyes and breathe
deeply,
I actually did get full body chills,
yeah. But like, what? Yeah. What? That
is
Did that just happen? Like, don't you
feel like we're good? I don't know if it
for me if it was the hug or the deep
breath. Closing my eyes and deep
breathing. That alters my neurochemistry
so fast. Yeah. And so getting into
self-soothing for me anyway is I touch
my face. So, the little tickles that
that gives me it just feels awesome.
Yes.
But meditative breathing with my eyes
closed and I remember being so excited
to gift Lisa the power of meditation and
being like, "Oh my god, sit comfortably,
close your eyes, over your headphones,
sound of nature, and just breathe
through your diaphragm." And the first
breath I ever took like that was
life-changing. Because it it changed my
neurochemistry so rapidly. And this was
like this is Like I don't feel
anything. And I was like what?
[laughter]
I was utterly shocked. Okay, so let's
talk about self-soothing for a second
because this is a this is like a
powerful kind of back pocket tool. If
you've ever been in a meeting and you
blanked out
you want to give yourself a distancing
behavior or gift yourself a distancing
behavior. The problem is is when you're
in it, right? So you're in a
presentation, you're on stage, you're on
a video call, you're in a date and you
blank out, you're in it. Usually you're
like leaned in, you're lean forward, you
want to do it. What people make the
mistake of doing is they go further in.
They go
um
um have you ever seen people like on
stage I've been that person, yes. Yeah,
they're like
they're literally like where is it? And
they're trying to get it. That is
actually the worst thing you can do.
You're actually overloading your
prefrontal cortex by trying to get more.
What I want you to actually do is back
up. So I want you to give yourself
physical and emotional distance. So if
you're in that, just
take a step back, either sit back or
take a step back.
Try to angle your head back and if you
can, even if it's subtle, just
that changes the nature of your brain.
When you take a step back, research has
found that when you literally take a
step back, you are able to get more
perspective.
So if you ever blank out, don't lean in,
lean back. Take a step back, take a
breath back, grab your water, right?
Right, I'm back with you. Here's what I
was saying.
That's how I want you to do it. It's
super smooth and it actually helps that
reset. That's what we're actually doing
for ourselves. And if you're alone, of
course,
you can do the self touch. Your
supersternal notch, it's a little notch
right here between your two collarbones.
Between? Between the two collarbones.
I I don't find myself touching there,
but I am obsessed with where like Here.
Yeah, I don't know why. And as I was
reading in the book, I'm like is this a
blocking behavior? Am I doing something
subconsciously?
This is a absolutely a self-soothing
behavior. Like the reason why that feels
so good. And so when we touch even
anywhere in this area, including like
our neck, it reminds us of like calm
down. Calm down.
Interesting.
So like a very subtle thing you can do
is
so weird.
weird.
That we have like all these weird
self-touching like
I don't know why we picked all the weird
ones, but like these are the weird ones.
with anything, I will fiddle with my
neck and I will touch whatever this part
of the clavicle is.
Cuz it feels so good.
Yeah.
Cuz you know that instinctively that's
giving you a nice physiological response
of staying calm. Anywhere in here is
that. Now, touching your face is
something important I just want to talk
about is
research finds that when we self-touch,
especially our face and our stomach Mhm.
And these I don't know how we're talking
about all the weird ones. People people
perceive that as closer to deception or
nervousness.
Deception? Nervousness I get, but why
deception?
I think it's because
palpate my adipose tissue around my
stomach. So basically another way I
pinch my fat.
So I do it all the time to see like how
far under the skin is my muscle tone.
You have to, otherwise you can get out
of control. That cuz I don't weigh
myself. So that's my way of knowing like
Okay.
am I in check where I'm at? And so but I
never thought of it as a soothing
behavior, which may be another reason
why subconsciously I'm doing but when I
say I do it, I do it
60 times a day.
You talked about this before. I did not
notice that.
I well, I'm never going to do it on
camera and if I'm Yeah, if you hung
around me long enough, you would see me
do it a lot. Well, now I know why
though. Okay, so let's talk about it. So
I think the reason why this internally
our brain is like deception
is because liars want to hold things
back and liars are typically very
nervous.
the book by the way you do some awesome
breakdowns of like here's this famous
person, Lance Armstrong, Bill Clinton,
A-Rod and like you give the moments and
like it's really interesting to watch
back that stuff. And cool.
watch back you're like, "Ah, I didn't
see that cue." I like cues hiding in
plain sight. That's like my favorite. So
liars, yes, like like Lance Armstrong
for example, when he was on Larry King
Live saying he wasn't doping, spoiler
alert,
he doped, right? He Mhm. Lip pursed. He
pressed his lips together because he
wanted to like withhold the lie. So
liars often want to withhold cuz they
know lying gets them into trouble. They
also are very nervous and they're trying
to self-soothe. So they typically touch
their face and there are three areas of
the face that they touch.
Eyes, nose, and mouth. Research has
found this. So It's to maximize getting
sick.
[laughter]
It's wonderful.
True. And liars will get sick more
often, right? Well, I don't know about
that. That's not research claims. That's
not research fact. But why? So um like
for example, they found there's like a
Pinocchio's nose effect that when we lie
our nose the tissue in our nose gets a
little bit itchy. They found that when
we are lying we want to like block out
the lie. So we eye block. So when people
when liars when liars are lying they'll
be like,
"Yeah, um you know, it's it's just been
really hard and um and they'll fuss at
their eyes because they also have um
they want to block it out with a high
blink rate. So Britney Spears in some of
her early interviews when she's asked
really hard questions, all of a sudden
she'll
"I mean, I I just really want to I don't
know I just want to talk about that, but
the reason that I'm talking about it"
and she has this like
rapid [snorts] blink rate.
And that is because we're trying to
block it out. And the last one is mouth
touch. Liars like when I asked my
daughter, "Did you take the cookie?"
She'll go, "Mhm, no." And she covers her
mouth.
going to teach her about the strategies
and if so, what age?
So I've already started teaching her
facial expressions. So use them or what
you're looking at?
spot them. So like for example, she's 3
and 1/2. Wow. Talk about starting them
young. Oh, and it it's so helpful to her
cuz again, control, right? Like I didn't
get confidence naturally, but the more
that I've been in control of the cues
I'm sending to others and also
seeing the cues that are being sent to
me, the more confident I feel. So, when
we're on the playground and she'll say,
"I want to play with her." or "Should I
go ask them to play?" I'll say, "Well,
look at their face. Do they look happy?"
Or do they look sad?
And if they look happy, I say, "Well,
she looks happy. Why don't you go over
and ask her?" And then I say, "Look at
her face. If she says she's happy and
she wants to play with you, she wants to
play with you." Or does she look sad?
So, we practice the facial expressions
and she knows them. Like she knows and
and we were watching a Spanish movie and
she doesn't speak Spanish. One day,
hopefully.
And she could say, "Oh, why is She said,
"Why is he sad, Mama?"
Because he And even the cartoon
character was showing classic sadness.
So, sadness is an upside down U. So, we
pull
our mouth down and then we pinch the
corners of our eyebrows and we droop our
lids.
Like that. Even the cartoon character
was showing that face and she could see
he was sad. So, I think as young as
possible. I never would have thought to
train a kid to do that, but I know one
thing you talked about is when you like
your entire team has to watch your how
to spot a liar. I don't remember if
that's the exact word, but basically how
to determine if somebody's lying cues,
which I think is interesting, but I
would think with kids it'd be good to
hold some of that back. And don't think
I missed the cue that you want to say
something. I do. I
[laughter]
So,
listen, I always would have hard truth
over ignorant bliss, right? I If she's
ready for it, I'd rather teach it to
her. I also think like it allows you to
choose if you're going to respond. You
don't always have to respond to a cue.
So, for example, this is a cue This This
study really changed the way I think
about cues. It And it was I I talk about
it in the book a little bit, but it
really had a major impact in my life.
Which is a study, very simply, where if
you see a cue of social rejection. Okay?
So, cues of social rejection
rejected.
Mhm. So, if you see or decode a cue of
social rejection on someone else, which
is why we're very aware of cues without
realizing it. So, cues of social
rejection are eye rolls, scoffs, even a
social rejection tone of voice like,
"Yeah, I don't really like that." Mhm. I
like, we know that's a social rejection
tone of voice. Okay.
When we see a cue of social rejection,
our own field of vision widens.
We literally see more. Our pupils change
when we spot in less than a second a cue
of social rejection.
This is really helpful to know because
it means if you see a negative cue, your
body knows you have to look out for
more. You have to see and why do we take
in more? We have to see is anyone else
sending a cue of social rejection? Is
everyone else okay? Do I have an escape
route? What's my plan of action?
So, if your body is already doing this,
if my daughter
at 3 and 1/2 already is doing that, why
not give her a name for what that is?
So, then she can decide I want to
address that social cue of rejection or
I'm good, I don't need their approval.
Talk to me about addressing it.
Okay, so let's I really like addressing
cues. I like addressing them in the
room. So, one cue, this is not a typical
cue of social rejection, but I think
it's an important one to know is a lower
lid flex. If we're going to talk about
the weird cues, let's just let's just go
[laughter] right into the weird ones.
So, lower lid flex. So, we're trying to
see something from far away. So, if for
example Blue steel.
Blue steel, right. Yeah, give me blue
steel.
Exactly.
Right. Cuz it's a hardened lower lid. If
you're right now, try to see something
across the room, try to see the detail
on the wall, you'll
you'll harden your lower lids to see it.
Okay, this is a universal response. When
we want to see more, we widen our eyes
in fear or surprise. We're trying to see
detail or scrutinize something, we
harden our lower lid, it lowers the
amount of light that can come into our
eye so we can see more detail.
This is not a typical cue of social
rejection. However, if you're talking to
someone and all of a sudden they lower
lid flex you, I do it all the time.
Right. It means that someone just went
into deep listening mode.
Correct. At least that's how I intended
it.
That is it's literally when you said
intense way at the beginning of the
interview, I thought, "That explains
Tom's lower lid flex."
Cuz that's what you do in your
interviews. You'll nod, which is high
warmth. Oh my god, I nod too much
though. No, you don't nod too much. We
probably cut some of it out.
Oh, okay.
Sometimes I do feel like a bobblehead,
which you mentioned, "Don't be a
bobblehead." Yeah.
nodding is a warmth cue. You typically I
don't even know if you realize you do
this. You will balance out your nodding
with a competence cue, which which is a
lid flex. Mhm. So when you're
Certainly don't do it on purpose, but
Right, but that is your intensity. So
like right, you're deeply listening to
me. What is she saying? What was that?
What was that study? And I can see you
are deeply listening. And then you'll
balance it out with a warmth cue. That
is how very highly charismatic people,
and I would put you in that bucket
whether you would or not. I would put
you in that bucket of highly charismatic
people is you are naturally balancing
out that warmth and competence. We find
lower lid flexes super attractive. And I
don't mean like physically attractive. I
mean we want people who want to deeply
listen to us. And so that's why when you
look at really hot actors or models or
Blue Steel, they're always
smizing or lower lid flexing or flinty
eyes, cuz it shows intensity. And we
like people who are intensely into us.
So the reason I bring this up as a
social rejection cue
is because it can show scrutiny.
It can show that someone is reevaluating
or judging what you're going to say. And
so when you're talking to a group of
people or one person and all of a sudden
they're lower lid flexing and you're on
the something positive, great. But if
you're making a point or you're
challenging something, addressing it
would sound like, Does that make sense?
All good?
Any questions right there?
When I'm teaching
like call it out specifically, like yo
Lower lid flex.
Yeah, exactly. No. [laughter] That's the
kind of thing I would do for sure. I
mean, listen. If you read this as a team
and you want to do it, and I have teams
that do that, cool. But I like like the
just like the soft like are we good?
That makes sense? All good? Yeah. I like
to say a verbal. It also can be a
non-verbal. So um a non-verbal
What do you do though if you see the and
you talk in the book like you want a
cluster. So let's say you're seeing a
cluster of responses any one thing in
isolation can be meaningless. But you
see that cluster they're really giving
you cues. You say we good? Any questions
there? And they're like yeah we're good.
But you know there's something going on.
What do you do at that point?
I usually will follow up with some kind
of confirmation depending on how hard it
is. So if all good? Yeah we're all good.
I'm like okay. Mental note that there
was something that was going on there.
So I will typically this is like
advanced level. But if something is
really like I I know I saw that cluster.
I know I saw a couple red flags in a row
that I don't like and this matters.
I will typically change the mode of
communication. So if we were in person I
will ask an email. Just confirming
you were all good on {point} {point}
{point}. If we were in email and I
noticed some suspicious verbal things I
will switch to in person. If we're on
video I'll try to switch to phone
because I find that if you give someone
a minute and you try a different mode of
communication usually you can get a
little bit more information. So when it
really matters to me I will ask in a
different way in a different mode. It's
interesting. What do you think about my
technique which is I won't say that I do
it every time because I do try to be
deft. I try to read the room and you
know what my relationship is with the
person. But I am very likely to say
you know something like you know are we
all good? Yeah yeah we're fine.
You made a facial expression. Help me
understand because it definitely read
like you're upset or whatever and I just
want to make sure that you know
whatever. Love it. So that works. You
can also say you're saying all good but
you don't look like it's all good.
Mhm.
And that's something you can also do
with your partner, right? Like if
they're like I'm fine. Yeah that would
Lisa for sure.
I want it to be fine. It doesn't sound
fine. So, yes, I think that you can you
can also verbally vary and that's like
not an aggressive way of doing it like,
are you sure you're good? You don't look
good.
And then they can explain, oh yeah, I
know, I'm just nervous about something
else. Or you know what, you're right, I
do have some hesitations. Or no, no, I
really am good.
I like I I like that if you're brave
enough to do it. That's the socially
assertive way to do it. I like it. I
like it. With your partner, do you have
like a code word? So, like Lisa and I,
if I can see on her face that there's
something wrong. Yeah. And I use this
very sparingly because I actually want
Lisa to be able to take an exit ramp if
she doesn't want to talk about it or
whatever. But I'll if I really need to
know, I'll be like, you promise you're
okay? Yeah. Now,
in our marriage, if somebody says, do
you promise? That whatever is about to
come out of your mouth had better be the
truth, no matter like how brutal it is.
Do you have anything like that?
So, um I will
[laughter]
Yes, we have a physical one that we do
where I Tell me more. So, like if I
think he's like not good or not telling
me something, I'll take his face in my
hands like this and I'll be like, are
you sure, babe?
So, like it's like a deep it's like a
touch it's like a very intimate touch.
And I'll like, are you sure?
And so, for me, he'll often like touch
my shoulder touch my arm or or my lower
back. Are you sure? That like anchor
touch.
guys discuss that? Like would he be
surprised hearing you say this now? I
think he would be a little bit No, no, I
think he would be like, oh yeah, we do
do that. But we haven't discussed it.
Interesting.
But like when it's like it's like are
you it's like it it's like close the
outside world around. Are we good?
That or like are you are babe, are you
sure? That's that's like a physical
touch thing. He's also physical touch
love language.
Okay. So, I think that that's where it
came from is we discussed that we were
that he was physical touch. It's
interesting. It Going back to warmth and
high fives and stuff, you talk about in
the book even like on a Zoom call saying
like, hey, I'm sending you a high five
and that even things like that can cue
people into feeling something.
Yes, uh so, this was a hypothesis I had
right at the beginning of the pandemic,
we're all going on video and I I I
missed the
the social tradition of a high five or a
handshake and I wondered, do we need to
replace it? Do we even need to and can
we?
And so I partnered with Dr. Paul Zak who
runs immersion neuroscience. He's like
the oxytocin guy. Whenever we talk about
oxytocin, we're actually piggybacking on
his original research. He's absolutely
brilliant. He's like the he wrote the
moral molecule.
Have you ever taken exogenous oxytocin?
Never. Yeah. Never, but I really want
to. Have you done it? I have, but mixed
with ketamine. Oh, I've never
And I didn't like the ketamine. I'd like
to try just the nasal spray, yeah. I got
so hyped about it. I was like, "Babe,
like we're going to do it together. It's
going to be amazing." She's like, "No, I
don't want anything artificial." I'm
like, Oxytocin is very, I mean, is very
close to our chemicals. You know, his
lab is like really close. We could all
go do it.
Dude, I'm in.
spray of oxytocin
any day. This is, by the way, Dr. Zak is
the guy who did the vampire wedding. The
vampire wedding? The vampire wedding.
Like, they got married as vampires?
[laughter]
No, he talks he calls it the vampire
wedding. He's the one who He went to a
wedding, I don't know how. Dr. Zak is
super charismatic and so I he can
convince anyone of anything. He's
probably giving us all oxytocin.
That's a good strategy. So here's what
he did. He convinced a wedding to go to
the wedding and take everyone's blood at
the wedding. Woah. I know. So he took
the bride's blood, the groom's blood,
everyone in the wedding he took their
their their blood and what he found was
is that you could predict how close
people were to the bride based on how
much oxytocin was in their blood.
Woah. Right. That's cool.
It's super cool. So the more people felt
bonded to the bride, the closer they
were, the more oxytocin they had in
their blood. I believe there was one
exception and forgive me if if this one
I I think it was
the mother-in-law was even higher than
the groom. I think it was something
funny like that. The mother-in-law was
so oxytocin filled for her daughter.
Wow. Sorry, not the mother-in-law. The
mother of the bride was was even higher
than the groom cuz she was like so happy
with her with her daughter.
Wow. I I have to check that one.
interesting.
Yes. So, oxytocin is is is real and it's
very nuanced. So, I feel like a a nose
shot of oxytocin would make us do all
kinds of interesting it would like open
our brain up in a connection kind of a
way. It's a fascinating molecule that
has huge implications in trust.
Yes. Which is
the when I first started reading about
it I was like, "Ooh, this is really
interesting." Like if you have a group
and you need to develop more trust, it
could be a really interesting way. It
could also though potentially get you
into trouble if it's creating trust with
somebody that you shouldn't trust.
Oh, that is how con men work. I will
tell you
my biggest concern with this book is it
will get in the wrong hands.
Like a question that I get that
is the is the question, which is like,
"What's the difference between this and
manipulation?"
Mhm.
And I think there is a terrifying line
for me and I was something that caused
me some writer's block I'll be honest
while I was writing
where I'm so terrified that these cues
will be used for evil not good.
And they can be. And they they are. I
mean, that's how con men work and that
is one of the reasons that what I
what I can convince myself of is I would
rather equip people to know these cues.
You said that woman was touching you and
you knew she was touching you and it was
working. I would rather you be aware of
the cues that are being sent to you to
know I want this or I don't because they
are that powerful
that if someone has bad intentions, they
can still produce trust. And that makes
me nervous.
Yeah, I don't think you will ever be
able to control stuff like this. But it
would be a bit like, "I'm not going to
teach mixed martial arts because the
person might use it to beat somebody
up." That's true.
like I'd rather have the people that can
use it to either like you have done
overcome awkwardness and use it. I mean,
even the book reads very much like a
manual for somebody who wants to improve
their life, take it to the next level. I
think the sub headline on the back of
the book it says like if you're tired of
being um overlooked overlooked
underestimated or interrupted.
Yeah, and underestimated, that was the
one that really hit me was giving people
the tools. In fact, the we've already
talked about this, but the um
being able to give people subtle cues
that you want to interject. And a lot of
people I think end up getting
steamrolled and they get angry at the
other person instead of going I'm going
to take
Yes. control here to your point.
Yes. Um and be able to signal people and
you give this progression of well, you
can start subtle, you can do the fish,
whatever, but then, you know, we get to
the point where it's like, "Yo, stop."
But being able to um give people the
tools so that they can be better
equipped to do the stuff. And then I
definitely like in relationships
it is so easy to be inside your own
head, to have a paranoia about like I
want to make sure that I'm following
this or that I'm coming across well or
whatever that you actually stop reading
the cues and then you can get
blindsided. I think about this a lot as
an employer. It's like you're constantly
trying to make sure that everybody's
okay and that you actually know what's
going on inside people's lives. And when
somebody will end up hitting a breaking
point that you didn't see coming, it's
like, "Ah, did I ignore something?" Mhm.
And so, yeah, reading nonverbal cues I
think is about as close to a superpower
as you're going to get. And [snorts]
also um vocal cues. You know, we talked
about nonverbal, we talked a lot about
verbal, but I also think that we hear
tension.
You know, I think that's something that
we is an underestimated cue that we
don't talk about enough. But our voice
gives away a lot of our personality and
our mental state. It's the other thing
that like trust your gut on what you're
hearing. Ooh, talk about the gut.
Yes. Okay, so I think that we know this
instinctively, but if we're not
listening for it, we ignore it. And that
is I've so been in that place you just
mentioned where you're like, "Did I miss
something? Like are Is someone burnt out
and I didn't even see these cues
coming?" And so if you're listening to
your gut and your intuition more and you
know what you're hearing, I think you're
like, "Ah, I just heard that." How does
the gut work in your mind? So I think
that
we have this amazing muscle, right? This
amazing whatever you want to call the
brain, this amazing uh piece of anatomy
that is constantly reading all these
thousands of cues that are being sent to
us. And it gives us a spidey sense. Like
it gives us an intuitive hit of like
something is off.
And what we tend to think is we go into
productivity mode. Do we meet the
deadline? Do we get it done? Was she
late? Was she on time? She's been slow
to respond to that email. Right? Like
when I get that spidey sense, I
typically go I used to go to task. Mhm.
Right? Like is there something off in
the in performance or behavior in task?
I actually want you to go the other way.
I want you to go to communication. I
want you to be like, "Does she sound
okay?" And let's talk about what it What
does it mean to sound okay?
So what research has found is that we
hold a lot of tension in our vocal
cords, right? So when we don't take up a
lot of space, like for example, if I
were to do this interview with my uh
shoulders rolled in and my chin down,
you already hear a kind of tightness in
my voice. And so when someone's on a
video call or on a phone call, and
they're like, "Yeah, so um just going to
give over my weekly updates and
and you can hear that tension because it
sounds different than when there's
space.
Mhm.
When you're listening for tension, I
think that it can give away that fatigue
that's coming, that smallness that
someone is literally playing small. So
you're listening for one is smallness.
So
as I take up less space, I begin to uh
create less volume. You're also
listening for vocal fry.
So vocal fry, I don't think we we don't
talk about it enough. Do you Have you
talked or addressed vocal fry on the
show?
No, only I I never had a name for it
until I read this book and I realized
that I actually have somebody here at
Impact Theory that has vocal fry and I
was like, "Every time I hear it, I'm
like it seems like she's anxious."
And when you described it, I was like,
"Aha." Aha. Okay, so vocal fry is when
it sounds gross, but when our vocal
cords rattle together because there
isn't enough air that is coming through
them. So, right now I'm working really
hard to give enough air, enough volume.
I'm actually not working that hard.
We're just having a conversation. But if
I were nervous, if you were to ask me a
very hard question, or if I was feeling
burnt out, tired, dismissed,
I would lose my volume, and then I would
go into vocal fry. Yep.
Vocal fry is when we're like talking
like this and where sort of not enough
breath is coming through, and so you can
hear that rattle in the back of my
throat. Now, if I were to give my entire
interview like this, it would drive you
absolutely crazy.
Right? It's good. Yeah.
So, vocal fry is very simple. It's when
we're don't have enough breath to give
our voice. So, one, and this is double,
you have to hear When are you hearing
it?
Is it because someone literally hasn't
been talking all day and they just need
to get themselves revved up? Is it
because they're actually anxious or
nervous? Like all of a sudden they went
from, "Hey everyone, good to see you.
Oh, this is going to be great." So,
my announcement is like really basic,
and then all of a sudden they go into
it.
And then how do you want to address it?
So, do you want to address the emotion
or the cue? This
is the challenge we have as cue readers.
Are you going to address the emotion or
the cue? So, do you want to say
afterwards, "Are we all good on that?
You know, I just want to make sure that
you're feeling good." Or follow up in an
email, "Hey, I just want to double check
on you, Lindsey. Are you sure you're
feeling good about that?" So, that's
addressing what you think might be
happening. Or do you want to address the
cue? If you want to get rid of vocal
fry, all you have to do is ask someone
to speak up.
That's fascinating. That's it. If you
ask someone to speak up, they have to
use more breath. They go, "Oh, yeah.
Sure." And they force more air out of
their breath, and they immediately get
out of vocal fry. I've been in
presentations before where someone is
giving away their power with vocal fry.
They have amazing content, but they're
literally giving the entire presentation
like this, and so it's really hard to
listen to, and it sounds like they just
don't believe in what they're saying.
And so I will say to them, "Hey, in the
back we can't quite hear you. Can you
hear in the back?" And they'll
immediately speak up and get out of it.
So, that's also a gift you can give
someone. If you hear someone who's
giving away their power and they're
doing it accidentally, gift them the
breath. Why is it giving away your
power?
I think that
people who doubt their ideas and they
doubt themselves, that leaks in their
cues.
Right? So, they might have the best
presentation or they may be the best
my finger on that for a second because
that feels like a core thing in the book
is to understand that you're leaking,
whether you're leaking um
warmth or whether you're leaking
competence or whether you're leaking
insecurity, anxiety, you are leaking
these things.
There is no mute button.
I think professionals who are nervous,
they hope they could just go mute or
stoic. They're like, "I don't know what
I want to send, so I'm going to send
nothing."
There is no mute button. In fact, going
mute is in itself is a cue and it is a
danger zone cue. Right? When someone
poker because that was such a great
example. Man, I love looking at poker
studies. So, um you kind of you already
know the answer to this, but we can play
it with with everyone at home. Okay, so
let's say that I played a little game
with you and I I said that you could
watch poker play players playing poker.
You have three choices of the kind of
videos you could watch. A, the full
body. Head, hands, feet.
B, just the head. So, as they're
playing, all you see is the facial
expressions and head movement. Or C,
just the hands. So, just how they're
playing and dealing the cards. What
would you choose, A, B, or C? You
already already know the answer. So,
yeah.
Yeah, but I I [clears throat] know what
my real answer is and I would have said
the face 100%.
Okay, so the first answer actually
people usually give is the full body cuz
they're like, more information is
better. The second most popular answer
is the face. I want to see their facial
expressions and their tells and their
head movement. The actual answer, the
people who were the most accurate at
predicting how good someone's hand was,
was just looking at the hands.
And that is because we try to control
our leaks. So, if someone has a bad
hand, they're trying to control their
face and go really stoic. They're trying
to not move a lot, and we actually
notice that. We notice if they're going
stoic or going mute. We notice if they
have all of a sudden kind of jerky weird
movement. But, our hands are really hard
to control. So, people with really good
hands have fluidity of movement. They
have really sure playing. Their hands
are really smooth. And what's amazing is
we know this instinctively. When we just
look at someone's hands and we take away
the other cues, we can spot the good
hand by looking at the smoothness of a
player's hand. So interesting. And in
the book, I sometimes get lost between
what's in the book and what I heard in
an interview, but I think it's in the
book. That
there was a woman who 1 year after
deciding she was going to play poker
ends up winning this incredible
tournament.
Yes. Um
and wasn't she looking at hands?
That's what she learned. So, she This is
a great book.
I and she what she did is she Yeah, she
taught herself to play poker in 1 year.
She entered these major of tournaments,
and the way she was able to climb from
table to table to be at the winner's
table was she stopped looking at the
cues on the face and on the feet, and
she really really focused on the hands
because that's when she could see if
someone actually had a good hand or not.
The jerky motion means you're leaking
nervousness because think about it. If
you're nervous or anxious, A you can't
control as much, and B you're expending
energy in all kinds of weird spaces.
Very highly charismatic people, leaders,
don't waste energy. All their movements
are purposeful and smooth. That's one of
the reasons I said, "Don't touch your
face.
Don't touch your stomach." is because
that's a wasted energetic movement. We
like people who are only saying, "I'm
going to make a movement with this
gesture or this gesture." And so, yeah,
she was able to climb to the top of the
tables simply by looking at fluidity of
hands. She also did a lot of training
and mentoring, but that's how she was
able to go so quickly. It's cuz she was
looking for leaks. Yeah, I didn't see
that one coming. Um I thought that
zooming in on the face would be better
for the same reason that zooming in on
the hands works is that you're not
getting all this extraneous information.
Yes. And the reason that I was asking
about gut instinct is, you know, your
subconscious is able to take in so much
more data than you can process
consciously.
Yes. And I also heard you talk about um
the smell test that they did where they
had people jumping out of an airplane
versus I don't know if it was running or
whatever, but
Yes. Yes. So, yes. Exactly as you said
it exactly right is our subconscious is
this amazing cue reading machine. And
so, it is constantly trying to set tell
your gut, "Listen. Mhm. That wasn't
good. We should be nervous. Or this is
person is great." It's constantly trying
to speak to us. We just have to listen
to it. So, yes, in this study, what they
did is they had uh two groups of people
wear sweat pads and run on the
treadmill. In the second group, they had
them wear sweat pads and jump out of
airplanes. Obviously, the one on the
treadmill were very sweaty, but they
weren't afraid. The people jumping out
of the airplane had a lot of adrenaline,
a lot of cortisol. Then they had people
smell
those sweat pads. Kind of gross. Really
gross. And people who didn't know what
they were smelling, people who smelled
the skydiving sweat pads began to feel
anxious.
They actually caught the fear.
What's incredible about this is it means
that there's these loops happening all
over our life that we don't realize that
when we walk into a room and we're like,
"Why am I in a funk?
Why am I in a bad mood? Why am I angry?"
A lot of the time it's because you
caught
some kind of cue that your intuition was
going
"You got to be on protection mode or you
got to be defensive." Or the opposite.
You walk into a room or be with someone
and be like, "Yeah. I love this
feeling." And this is why I think that
before you walk into a room, before you
walk on a date, before you walk into a
networking event, if you can get
yourself right, if you can show up as
your most confident, competent self, if
you know that you have all these cues in
your back pocket, you know your stuff,
you really have good intention to be
warm and trustworthy,
that makes you super contagious in a
good way.
All right, so let's bring this all
together for people. There's part of the
book that I really liked is
choosing better words, really being
engaging with people. And I actually
thought about opening the interview with
this because I do this in real life with
a different question, but cutting past
the BS and
in an interview you threw off the person
didn't didn't follow up on it and I was
sad. You were giving examples of things
you could open with at like a party or
something and you said what's your
deepest fear?
And I was like word. Word. So Vanessa
Van Edwards, what's your deepest fear?
Mhm. And help us understand why it's so
meaningful to find like that to me Yeah.
may be one of the most fascinating parts
about cues is
bringing this all together to really
like not incrementally improve your
ability to connect, but like to use that
to go to a whole new place. Yeah. So I
both want to understand actually what
your biggest fear is and then why
something like that is so
it brings us together in a far more
interesting way.
I think
I really want to I really want to answer
cuz I think that my answer to this has
changed over the years.
Right now I think my deepest fear is
actually that underestimated
word on the back of the book. Now, were
you worried other people will
underestimate you or that you'll
underestimate you?
both.
I have this like fo- opportunity FOMO.
So I constantly have this fear that I'm
like missing opportunities. I think
that's one of the reasons I wrote this
book and the one of the reasons I'm
obsessed with cues is cuz I am terrified
that I am missing things.
I feel like I missed the memo on social
interactions, right? Like that's my
entire career is trying to write up that
memo again.
And that really hurt me. Like it really
slowed me down for so many years. It
destroyed my confidence. It made me have
bad relationships. It made me ignore
cues. I think for a long time I had
really toxic people in my life
and I didn't spot the cues.
I didn't I saw
my guts spotted the cues and I didn't
listen.
And so I think
I don't want to have that anymore. I am
terrified of having
toxic people who I miss I miss those
cues and on the positive side I'm
terrified of seeing good people and good
opportunities and missing them. Like I I
have regrets about people who I let go.
Who I'm like what was I thinking? I
missed that. And so I think I'm
terrified of underestimating others.
I'm terrified of missing things that I
shouldn't have missed or not listening
to my gut.
And why is something like that to me was
really really interesting and if there
were no cameras on and I didn't have to
think about the thumbnail headline for
the YouTube video, I would have started
the interview there.
Yeah. Um, why? Why is that so
fascinating? Mhm. This actually isn't in
the book but I want it's something that
I think about a lot. Um, so I read this
research I believe it was by Dan McAdams
and he talks about three levels of
intimacy. You ever heard this concept?
It is why I suggested that question
what's your deepest fear.
What he found is we get stuck in these
levels and so he found there are three
levels of intimacy between people. This
isn't even in cues. This is just what I
use.
The first level is called general
traits. He calls it a general trait.
It's like why we get stuck in like so
what do you do?
Where are you from?
Right? It's occupation, age, gender. We
get stuck there. We can't get out of it.
That's why you have people who you're
like Gender. Yeah. Didn't see that
coming. Yeah, that's why um I think that
if people are um that's why why a lot of
now we're saying like he she or like
we're saying our pronouns actually helps
us get past level one in a weird way.
It's like actually answering that it's
called I call it the hierarchy of facts.
Our brain actually has to learn the
basics before it can go deep.
And so those are some of the basics. The
second level is what he calls personal
concerns. Personal concerns, this is the
level I like to live at. This is like
motivations, values. This is like what
gets you up in the morning, what drives
you, what what excites you. It's why the
questions I often suggest are
um working on anything exciting
recently?
Or what's your hobby these days?
It's why I asked you about the the
marketplace, right? Like it's it's
values, motivations, what drives you.
The last level.
The level that we don't even get to with
some people who are closest in our life
is called self-narrative.
And self-narrative is the story that you
tell yourself about yourself.
And so that, if you know someone's story
about themselves, the story they're
telling themselves about themselves,
that's what helps you predict behavior
and understand them deeply.
And so I think that when you ask someone
what's your deepest fear and they're
willing to try to answer it for you,
they are giving you a clue into level
one, two, and three.
Right? So like I don't even know in the
hours that we've spent together on
camera and off camera if I've ever
shared anything like that with you that
I have allowed toxic people into my life
and that, you know, almost destroyed me
and that held me back for a real long
time
and I didn't know I didn't stand up for
myself. I don't know if that's ever come
out, but that question unlocked it
and that is part of my self-narrative
and that's the story I tell myself when
I'm driving to this interview, when I
leave today, when I'm thinking about an
Instagram story. It's like it all goes
back to that story.
So like that's my goal in a lot of my
interactions is okay, yeah, let's get
let's blow through level one. I don't
care what you do. Let's go to level two
at least.
What do you value? What motivates you?
And if I can,
like what drives you? What's the story
you tell yourself?
That I think is a really important
lesson and what the one that I ask
people, which I think falls into number
two, is um well, maybe number three, is
what's your deepest passion.
Try to keep it positive. I would be
reticent to ask somebody that I didn't
know or didn't have, you know, on a show
like this what their deepest fear is.
One, if they don't trust me, they're
going to lie anyway, but um getting to
something positive, skipping past all
the BS. I have another one I can give
you. This one like it's a secret it's a
secret level three question. And if By
the way, I feel I'm like a scared to say
it cuz I'm like, all my friends are
going to be like, so that's what you've
been asking that question. Here's my
secret level three question. It's a
sneaker. It's um so who's your role
model? Who's your hero?
The reason why this one is such a good
one is because it tells you what they
think their own hero is. You talk a lot
about heroes. Lisa talks a lot about
heroes.
The reason why that's interesting is I
asked one of my very long friends, so
like who's your hero? Who's your role
model? Or even uh what uh TV or movie
character do you think you're most
similar to? And in my head, she's a
great mom, she's a homemaker, she's so
kind. I thought she was going to pick an
amazing like mom, like Laura like
Gilmore or something. She goes, oh,
Katniss Everdeen.
I was like, Katniss Everdeen? Do you
feel like you're in The Hunger Games?
And she's like, oh yeah, I'm surviving
every day. Wow.
And I was like, I don't know you.
And this is someone who I've been
friends with for years. And we had this
whole discussion about how she feels
like she's fighting for time and
fighting for love and fighting for her
day and she's like, head above water.
Wow. And then I had no idea. So I would
ask someone in your life
a killer follow-up, though. That's the
key because if somebody said that to me,
I'd be like, yo, you're a heroine, this
is dope, you can fight, like that's
incredible.
Oh, yeah.
But you saw through to what she was
really saying and it made me sad but it
was
what she was say I knew I was like I
could feel it from her and so a little
challenge if you're willing to like sit
down with the people who matter to you
and be like, you know, what's your role
model? Who's your hero? What character
is most like you? And not who you aspire
to be. And I will correct people on
this. Like when when I ask them this
question and they're like, "Oh, like
then it's I'm like, not who you aspire
to be. Who you are. Like who has your
same values and traits."
It's really interesting what they say
because you'll learn what they value,
too. Yeah, that's really interesting.
You definitely have to hit them with
that follow-up to make sure though that
you're reading that character in the
same way. Exactly. So fascinating.
Vanessa, another book, amazing. Where
can people follow along cuz you're
putting out content like it isn't just
the books. You've got a ton of amazing
content.
of content I couldn't fit in the book
cuz it was too visual. Right? Like I had
to have videos and so yeah, I'm putting
a bunch of free cues videos, breakdowns,
Britney Spears, The Rock. I mean, who
doesn't want to watch 15 hours of The
Rock videos. So I I do a lot of
breakdowns that's on my YouTube channel
and then scienceofpeople.com and this is
wherever books are sold. Amazing. Love
it.
goodness, thank you so much. Thank you
for your support. Thank you for being
such a good friend. Thank you for giving
me Lisa. Oh my god. Yes. I'm obsessed
with her.
very welcome. I'm glad that you guys
have gotten close. It's amazing. Love
that. And thank you everyone for
watching, too. Yeah, no kidding. Yes,
thank you guys all for watching and
trust me when I say if you figure out
what you're leaking, get control of that
so that you can communicate more
effectively. The idea is definitely not
to manipulate people, but to understand
how you're coming across. So when I'm
palpating my
my love handles, I will have a better
understanding of what's really going on.
And speaking of better understanding
what's really going on, if you haven't
already, be sure to subscribe. And until
next time, my friends, be legendary.
Take care. Peace.