Deconstructing Success Down To The Psychological Level - Morgan Housel
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Morgan Housel introduces his concept of a "rational optimist," defining it not as blind hope but as an acknowledgment that while the future holds great rewards, the path to get there will be fraught with disasters, recessions, and setbacks like pandemics or wars. He illustrates this by noting that stock market gains over decades are achieved precisely because investors endure significant volatility in shorter periods; similarly, society often achieves its greatest technological leaps during times of crisis rather than prosperity. Housel points to the 1930s and 1940s as prime examples where necessity drove unprecedented innovation—such as the assembly line, nuclear energy, jets, rockets, and penicillin—as businesses faced existential threats that forced them to innovate for survival rather than just profit potential. This phenomenon is driven by downside incentives; when an economy is strong, people are comfortable with "good enough," but panic creates a will where there was previously none, allowing humans to achieve the impossible under extreme pressure. However, Housel warns against romanticizing these tragedies too much, noting that while stress can unlock potential, excessive trauma often breaks down systems rather than improving them, as seen in Europe during WWII compared to the United States. He also highlights a psychological asymmetry between good and bad news: catastrophic events like Pearl Harbor or 9/11 happen instantly and grab attention immediately, whereas massive long-term improvements, such as the 70% decline in heart disease mortality since the 1950s or the 98% reduction in climate-related deaths over a century, occur slowly through compounding. Because bad news is salient and fast-acting while good news compounds quietly over decades, people often remain pessimistic despite living in better times than their ancestors. This bias extends to how we view new technologies; it takes roughly ten years for society to recognize the utility of an invention like the car or airplane after they are initially dismissed as useless toys by those who cannot imagine a future without them. The discussion shifts to the costs associated with success and the dangers of complacency, using historical examples like Sears and modern tech companies to illustrate how comfort kills momentum. Housel explains that successful entities often atrophy when leaders stop doing the core work they are best at—such as CEOs stopping product development or founders hiring ghostwriters—and instead focus on managing an empire or impressing others with status symbols. He references Mike Moritz of Sequoia Capital, who attributes their 40-year dominance to a constant fear of going out of business rather than confidence in their superiority. This "paranoia" is essential for survival; once success allows one to relax and stop grinding, the very traits that created that success are lost. Housel contrasts this with relationships, where magic happens when both parties serve each other without expecting return, avoiding the resentment born from unspoken expectations. Finally, Housel explores how personal history shapes worldview through "conceptual inertia," explaining why German investors remain skeptical of stocks due to their grandparents' experiences in WWII while Americans embrace them despite similar economic data elsewhere. He argues that we are all mirrors of our own unique upbringings and traumas, making it impossible for two people with different backgrounds to truly debate the same issue without acknowledging those differences. The conversation concludes on financial behavior, noting that much spending is driven by a need to impress strangers rather than genuine utility, citing studies where passengers in business class complain more when walking past economy travelers—a phenomenon known as the "poverty parade." Ultimately, Housel suggests that one of life's greatest assets is not needing to impress anyone else, freeing individuals from the trap of materialism and allowing them to focus on what truly matters.
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who are the rational
optimists I I came up with the term
rational Optimist I don't know if I did
but I don't know if I came up with the
theory but my idea was if you think the
future is just going to be great that's
not optimism that's complacency my my
definition of rational optimism was you
you think the future is going to be
better than it is today but the path
between now and then is going to be a
disaster it's going to be a constant
field of landmines and setbacks and
recessions and bare markets and
pandemics and wars and terrorist attacks
that you have to endure financially
psychologically career-wise in order to
get the reward of optimism on the other
end so it's like getting optimism in
pessimism to coexist that I think is
realistic optimism yeah it's like the
looking at Price goes from here to here
but it doesn't go like that price goes
from here to Here by going yeah of
course you see it in the stock market
where you know over a 10 or 20 year
period you can make a crazy amount of
money but in any given month in any
given week in any given year sometimes
even any given decade it's a disaster
and that's the price you have to pay in
order to get the the returns over 10 or
20 years so we went through some of your
book same as ever one of my favorite
things everyone needs to go and buy it
now it's super easy read very very
enjoyable next lesson I want to go
through is when the magic happens stress
focuses your attention in ways that good
times can't there's so many examples in
history of the world going through a
crazy tragedy Wars pandemics awful
things happen millions of people die and
then you look back 20 years later and
you realize that because of that
incident because of that war because of
that pandemic there was this crazy
amount of innovation and technology that
took place because people were panicked
and the incentives to innovate were off
the charts and you look back and you're
like look as terrible as that was we
created because of that all these
inventions that everyone benefits from
today the most technologically
Innovative period in I would say human
history took place in the 1930s and the
1940s the Great Depression and World War
II it started with the Great Depression
which was in analytical terms the
most like the the amount of productivity
that increased in 1930s is more than any
other decade that's taken place because
it was all by necessity every single
business in America in the 1930s woke up
and they were like if we don't become
more productive today we're out of
business tomorrow so every business
learned how to become more efficient and
what came from that was the supermarket
laundromat all these new businesses that
were just designed to become more
efficient the um the factory line really
exploded during this period what Henry
Ford did with the factory line uh in the
1910s and 1920s every business took up
in the 1930s out of necessity World War
II comes along and the incentives that
happened because of that were just
completely off the charts during Good
Times boom times people's incentive to
innovate is if I create a new product I
might become rich that's your incentive
and that's a good incentive you'll get
people moving in that world in the 1940s
it was if we don't innovate and figure
out new technologies Adolf Hitler is
going to control the entire planet that
was literally what was going on back
then so the scientific Community the
government businesses overnight they
were like all hands on deck we need to
innovate like there's no tomorrow and
what came out of that in a very short
period of time I mean I've summed it up
like this world wari began in 1939 on
Horseback it ended in 1945 with nuclear
vision and what took place in those six
years what do we get out of it nuclear
energy Jets Rockets penicillin like all
of these things that benefit the world
in massive ways today and it
specifically happened because people
were panicked you can also Imagine a
world it's too early in which 20 years
from now we look back at covid and say
like look because of what happened in
2020 there was probably years worth
worth of vaccine mRNA research and
understanding that got compressed into
like 6 months and you could imagine a
world it's so consistent with history
where we look back and we're like look
covid was terrible and shut the world
down and millions of people died but
look what we got out of it because of
this happened you could even say
something about work from home and like
just like the change in culture that
sped up during that period so it's kind
of this idea it's too much to say a
silver lining of World War II you don't
want to go that far it's a terrible
thing but it's this thing of like be
careful what you wish for like Society
improves when the world is on fire not
when everyone's is happy and their
bellies are full and everyone's
gainfully employed that's when the magic
happens what what are the regular
elements of when the magic happens is it
uh being time bound is it people just
being panicked is there some sort of a
threat like what what are the uh
motivators I think it's the power of
incentives and mainly it's the downside
incentives when the economy is strong
you have positive incentives if I
innovate I might get rich if I don't
innovate I'll still probably be fine
when you have the Great Depression or a
war it's downside incentives it's if we
don't innovate we're all going to go out
of business we're all going to die we're
all going to be taken over that downside
incentives is what people it gets people
to be like oh [ __ ] we need to go now
this is not a nice to have this is a
survival we need to go and so for
example in the 1940s during World War II
the scientific Community was like
literally digging through file cabinets
of like what are some like scientific
papers like what did we discover 30
years ago what's this thing about
splitting atoms like let's try to do
this one right now and they just went
full bore and you see what humans are
capable of during a period like that now
there's a limit to it if you're if you
are too stressed under too much pressure
it all breaks down so not a lot of huge
scientific Innovations in the 1940s came
out of Europe with some exceptions but
that was too much trauma too much
tragedy the United States was like we
were panicked but there was not physical
destruction of our factories so like we
could keep it going what are the costs
that people pay for this
like there has to be reason why we're
not moving at that pace all the time
despite the fact that it seems to give
great returns so there has to be some
sort of downside which is
disincentivizing people from doing it
when we're not facing a war or a
pandemic or a Great Depression I don't
know if there is a financial cost that
you could put to it but I think it is
that the opposite of stress induced
Innovation is when the is really strong
like right now and in relative terms
everyone becomes fat and happy and they
don't have the they don't wake up every
morning a little bit panicked I mean I
think most people will see this in their
individual lives where during a
recession even if you have a job you're
like this is kind of hanging by a thread
here I I got I got to really show up
early be the first one for the office
and work really hard in a way that you
don't tend to see that when everything
is going well so it's less about like
what I think the cost uh during Good
Times is just like the cost of of things
going well which is just like a lack of
urgency to get moving I mean the the
extreme example of this would be the
trust funer who has like no downside if
if if if they if they wake up and don't
innovate don't find a new job they're
fine nothing nothing bad is going to
happen to them and you see this in like
companies that are big and rich and
successful they kind of atrophy over
time and you compare that to the scrappy
startup it's night and day I had Mackin
Murphy who's a behavioral ecologist
halfway between uh behavioral economics
and evolutionary psychology sat in that
seat he was telling me that as the
economy gets worse the average BMI of
women in Playboy and centerold Mags goes
up and as the economy gets better the
BMI goes down so there is a relationship
between uh male preference for female
body size and resource scarcity if
during periods of Highly scarce
resources where the future is very
uncertain you see a woman that is able
to hold on to her body fat you think wow
I mean what an amazing hunter gatherer
she would be phenomenal to be with me
this would be great and they've done
this um in phenomenal study in canteen
Halls of universities and they would
show guys images of women before they
had dinner and then in different
iterations after they had dinner and
when they were hungry before they had
dinner they picked girls who were bigger
I mean this has been well known that
like in in way earlier times hundreds of
years ago thousands of years ago that
women who were a little bit heavier were
the more attractive ones they were the
healthier ones there were and the skinny
people were the ones who were like maybe
facing famine and then so it's it's a
pretty recent phenomenon of like a
preference for thinner women over time
that's a new thing one of my favorite
quotes from when the magic happens is
the same people with the same
intelligence have widely different
potential under different circumstances
this ability to sort of unlock that that
was already there yeah uh because of the
external pressure we were talking last
night about um uh good heart's law um
when a measure becomes an outcome it
ceases to be a good measure but a
similar one is Parkinson's law right uh
work will expand to fill the time given
for it yes and this is kind of like all
of these things just coming down on top
at the same time I mean there's stories
during World War II when FDR would be
like we need to start producing 20,000
planes per year I think was the number
and everyone in the room was like Mr
President the absolute maximum we can
produce is 5,000 per year and he was
like 20,000 a year go do it and they
figured out a way to do it they fig if
they're like it's so cliche that if
there's a will there's a way but you see
what people are capable of during those
periods and again I think that's it's
been true for my life I'm been sure it's
true for your life during periods of
things are going well or like I got some
big risks in my life right now what you
are actually capable of doing like
changes dramatically the uh biography
the Isaacson biography of musk I think
can be summarized as make insane Demand
with ridiculously short timeline and
continue to push people until it happens
yeah under deliver a a little bit but
only by your own insane metric and what
that results in is you overd delivering
buing a ridiculous margin yeah I know
there's stories of musk building
particularly at SpaceX where someone
would come to him and be like hey this
part cost $3,000 and Elon will be like
that part should cost $20 you need to go
build it and they're like there's no
they're like $20 go build it just just
like FDR and they eventually figure it
out like they eventually do it and it
makes you realize like how much in life
is an artificial constraint of laziness
of like maybe that's the wrong word but
like a a good enough ism that if that is
taken away you realize you're capable of
literally multiple times what you think
you are overnight tragedies and
long-term Miracles good news comes from
compounding which always takes time but
bad news comes from a loss in confidence
or a catastrophic error that can occur
in the blink of an eye so think about
the really bad things that have happened
in modern times Pearl Harbor September
11th
Co they they literally happened in an
instant particularly Pearl Harbor in 911
it was like one hour everything was fine
and the next hour the world had gone to
hell and there is no equivalent of that
with good news what is the good news
equivalent of Pearl Harbor in which at
9:00 a.m. everything's okay and 10: a.m.
everything is amazing there's no
equivalent on the other end good news
tends to take a lot of time it tends to
play out slowly over the decades so one
of the best pieces of news to happen in
our in our modern times is the massive
decline in heart disease mortality it's
declined like more than 70% since the
1950s it has saved Millions of lives
because we're better at controlling
blood pressure back in the 1950s if you
had a heart attack you're you're dead
whereas now if if you make it to the ER
on time there's a good chance you're
going to pull through they're going to
get you out of it made massive strides
but we tend to ignore that because what
happened is over the last 70 or 80 years
heart disease mortality improved like 2%
per year and in any given year you're
never going to hear about that there's
never going to be breaking news on the
New York Times Like heart disease
mortality improves by 70 basis points
you'll never hear about that but the bad
news is that happens quick you can't
look away from it and so I think it
leaves people more pessimistic than they
should be because they are constantly
bombarded by the bad news that happened
very quickly and you can't ignore and
the good news that is a slow compounding
over 50 years it's so easy to ignore
even if over time that good news is so
much more powerful at like improving
lives than the bad news that happens
quickly overnight tragedies and
long-term Miracles such a lovely
beautiful framing do you know the differ
in climate related deaths over the last
100 years it's decreased by 50 times
much of it used to be called a 98%
decline no this is through climate
Mastery so this is um people that live
in hot places being able to cool
themselves down and people that live in
cold places being able to warm
themselves up 98% reduction in the last
century of people dying from climate
right it makes perfect sense when you
say it and yet here look at all of the
people that are dying from climate not
to say that climate change isn't
something that we need to address right
but it's so it's this overnight
tragedies and long-term Miracles that's
exactly in a single Incident That's
occurring at the same time yeah and
you're like hang on a second how can the
climate related Mastery reduction in
deaths
be 50 times better like 98%
reduction
but it's also the thing in the world and
it's killing everybody in in poor
countries happens so slowly you don't
hear about it now there is some bad news
that plays out slowly over time if you
smoke cigarettes that's that's like a
slow compounding and eventually the bad
news might hit you in a jerk when you
die of lung cancer after 30 years hon
but you're doing damage at a slow rate
maybe so would um climate change moving
forward as externalities that might be
an interesting one look at all of this
energy we've got look at how we've fixed
the and it's like ah yeah but there's
this like weird just number that keeps
ticking up the [ __ ] CO2
PPI and the uh sea level and a
couple it's a you know it's whatever but
that's the sort of thing that given
enough time would be a a long-term
tragedy yeah so there are a lot of those
things where by the time you do notice
it you're like oh okay that that that is
a big deal now now I can see it I get it
now why does bad news stick out so much
is it just because it's more Salient to
us I think it I mean it's always true
from an evolutionary perspective that
bad news is gonna kept capture your
attention threats are going to capture
your attention more than opportunities
because in order to get the opportunity
you have to first survive the threat so
that's it's always been like that but I
think the biggest reason it occurs is
just like we said like the bad news is
happening so fast you can't look away
from it it's true in the stock market as
well there are historically over time
there have been days months weeks where
the stock market Falls 10% 20% during Co
the market fell 40% in four weeks
something like that very rarely if ever
will that occur on the way up almost no
examples of the stock market Rising 40%
in one month will never happen so like
the ability to go down very quickly I
mean it's the classic cliche I think
it's um escalator up elevator down kind
of thing is usually how it works but I
think that's a good analogy for how a
lot of things work in life too it's just
like the speed at which they occur gets
your attention much much more tiny and
magnificent when little things compound
into extraordinary things I think it's
it's pretty common to think that a big
event in the world has to be caused by a
big action that if you're going to have
a major war a major recession it has to
be caused by something enormous that is
causing that thing to happen it's
usually not the case it's usually a
bunch of really small things that
interact in the right order that create
this massive event I mean this is
definitely true during the Great
Depression like the biggest economic
Calamity in the history of this country
and what was it caused by you had a
stock market crash well those happen all
the time you had a bank run those happen
all the time you had had a dust bowl
that was like kind of was a dust bowl
the Dust Bowl was a period just around
here in the middle of the country where
I mean the backstory is uh after World
War I or during World War I farmers in
the United States were heavily incentiv
and incentivized to plant crops because
we were trying to feed the starving
Russians during this period so the US
government came in and said as much corn
as you can grow we'll buy it from you I
think it was $2 per bushel at the time
something like that so tons of farmers
that's a premium presumably it was huge
premium tons of Farmers from all over
the country came to Kansas and Oklahoma
and just planted planted planted way too
much corn and they were terrible Farmers
they were just like plowing up land in
the most like voracious way that they
could and then it all kind of stopped
and they all bailed and left these
fallow fields to just sit there and kind
of uh dry up so they got Dusty and then
you had these massive dust storms that
would that pretty much wiped out a
region these dust storms that were just
like as apocalyptic as you could imagine
how did that impact the economy the
entire farming region in the Bread
Basket of the United States that was
producing all this G was just wiped out
I mean literally just covered in dust uh
and wiped out I mean a huge portion of
the people and so many of those people
ended up just just abandoning it there
was no way you could make a living here
anymore so that happened at the same
time that you had a stock market crash
and a and a banking run all three of
those things individually would have
been bad but then happening at the same
time you get the Great Depression and I
think there's a lot of incidences like
that over time one of the most
interesting ones was during the 1950s
when we were experimenting with nuclear
weapons and this was the nuclear Age of
War we started to build really small
nuclear bombs the idea was yes we can
have a nuclear bomb that one bomb can
wipe out a city but we also want to use
this technology for more like tactical
Warfare and they came up with really
small bombs one of which you could
literally launch off of a shoulder fire
like bazooka and it would it was a
nuclear bomb but it was like a very low
yield so it would it do a lot of damage
but this was not like like thermonuclear
weapons and the idea was like oh great
like we can use these tactically there's
a joke that they even came up with a
nuclear hand grenade but they couldn't
find anyone dumb enough to throw it
which was the joke at the time but the
idea was that small nuclear weapons
would be safe to use but the actually
they were actually the riskiest thing in
the world because mutually assured
destruction was was a real thing and it
made it so that the Soviets and the
United States were not going to launch a
thermonuclear missile and wipe out a
city cuz the other would just retaliate
and the world gets wiped out but if you
had a small nuclear weapon that you were
going to use would you use that like the
barrier to using that was much lower but
then if the Soviets used a small nuclear
weapon on us would that justify us to
use a bigger one absolutely the Cuban
Missile Crisis in the 1960s the missiles
that Russia had uh you know lined up to
the United States point at the United
States were in order of magnitude lower
yield than what we we used in Japan
during World War II way smaller the
bombs that they had but if they launched
one of those we would have retaliated
with the full force the biggest bombs
that we had so these like what created
the biggest risk in nuclear war were not
the big bombs it was the small bombs
that we were actually more likely to use
and so you have this tiny thing that
were like oh it's a it's a nothing it's
a nothing Burger but that was going to
be the trigger to actual nuclear warfare
I just read this recently this is not in
the book the guy who invented the
machine gun his last name was Gatling
the Gatling gun uh he actually invented
with the idea that the machine gun would
end all wars because it was so
destructive and has it was such a
killing machine that every country would
look at it and be like we can't go to
war we're just all going to get wiped
out it's too deadly now and so you have
all these things that little do you know
Mr
Gatling beginning of it you won't
believe what happened next yeah yeah and
so you have all these things where
someone creates something that they
either think is small or they're like oh
it's not that big of a deal to use it
but it just like compounds into a much
bigger thing so fascinating so take away
from all that to me is like people
underestimate the odds of big events
because you think a massive recession
needs to be caused by like an economic
meteor and it doesn't it can be like
five small events compounding at the
same time in just the right order that
set offs a chain reaction but this is
evolution as well right this is how you
go from single cell eukariotic to
procaryotic or the other way around
bacteria in a vent somewhere to me and
you sat in front of microphones having
chat yeah it's never yeah and like I
think if you are a skeptic of evolution
it's because you think you make the jump
of like how do we go from a frog into a
human that makes no sense but you're
like well if you have 0.0000 infinite
change in every generation and you
compound that for a billion years then
you get something great it's like the
tiniest little thing for a massive
amount of time you get something amazing
Elation and despair progress requires in
optimism and pessimism to coexist I
hearing this story from Admiral
Stockdale who was um the highest ranking
uh p in Vietnam and he was talking after
he was released he was talking about how
some of the PS behaved when they were in
prison and he said do you know who did
the worst as a p it was the Optimus
because the Optimus would say we're
going to be home by Christmas and then
Christmas would come and go and they
were just crushed they were just
destroyed and he said the people who did
the best were like the rational
optimists as I would Define it it' be
people who would say we're going to go
home by Christ no no I'm sorry they
would say we're going to go home
eventually this war is going to end and
we're you're going to see your wife
again but we're not going home by
Christmas no one's going home by this is
going to be a long War that's who
actually did the best like they could
take optimism and pessimism at the same
time and put them together and be a
rational Optimist another great example
of this in business is Bill Gates who in
the 1970s when he started Microsoft took
the biggest op optimistic swing any
entrepreneur has ever taken and by
saying like there's going to be a
computer on every desk in the world like
the craziest bold Vision anyone's ever
taken at the same time he managed
Microsoft as conservatively as you
possibly could in terms of like tons of
cash on the balance sheet no debt he
always said that he wanted enough cash
in the bank so that Microsoft could make
payroll for one year with no Revenue the
most conservative way you can run a
business at the same time he's taking
this ridiculous swing for the fences and
I think there are so many other
businesses that are just as good if not
better at creating products than
Microsoft might be but they were
managing the business with an equal
level of optimism of like Leverage and
debt and they eventually just get wiped
out they run themselves over a cliff so
Gates could take massive optimism and
crazy pessimism and be like these things
are going to coexist at the same time
and that's an analogy for how a lot of
people do well over time like the person
like the pure Optimist runs over a cliff
the pure pessimist never gets out of bed
the person who knows when each needs to
come into play is who actually does well
over time what's that Talib thing about
uh like I'm an authoritarian with my
family I'm a socialist with my community
I'm a communist with my Village say he
says at the federal level I'm a
Libertarian at the state level I'm a
republican at the local level I'm a
Democrat and at the family level I'm a
socialist it's such a brilliant I think
it's a great thing to say like as the
size of something ch changes what you
expect out of it and your relationship
with it also changes it's also your
nature must be able to adapt to the
demands of the situation that you're in
and the vertical that you're in okay so
a business is not just a thing this
amorphous thing it's not just Tesla
doesn't just make cars and invent [ __ ]
it also has to make money and like pay
payroll and and be in compliance and it
deals with lawsuits and it does all of
these other things it's like do you
really want Elon steaming into the
lawsuit department for the person that's
just being run over by an autonomous car
probably not that's where you have
different horses for different courses
yes right and this is I
suppose the difficulty comes when you as
an individual agent try to amalgamate
all of this into one brain you know in
an organization you can specialize you
can chunk things down you find the
person that has the nature that you want
we want to be conservative in the
accounting department we want to be
creative in the advertising Department
tot fantastic like don't get those the
other way or else you end up with boring
ads insan and a huge problem with
entrepreneurship is the assumption that
because you can understand a technical
product that you know how to run the
business of a technical product it's
pretty rare so someone like Mark
Zuckerberg is very rare he had the
technical chops to build Facebook build
it himself and to run it today as a
trillion dollar company that's very rare
it's way more common for you to be an
entrepreneur who knows how to build a
product and then as soon as it scales
you're like like I don't know what I'm
doing here I need to call in the big
boys who know what they're doing I mean
a good example of that was Uber where
Travis like no one could have built Uber
other than Travis kalanick his ability
to take a risk his willingness to just
give the middle finger to The Regulators
was like no one else was willing to do
that and once Uber became a big company
probably nobody was worse at running a a
company than Travis C because that same
attitude of like [ __ ] The Regulators
we're just going to do our thing once
Uber was a hundred billion dollar
company that's not the guy you want
Running Place the game so it's so but
that's more common to have like a
different like the person who is right
to run it at this size is not the person
who's right to run it at this size I
told you the story of Ben Francis last
night and I mentioned that Ben was
founder found a CEO Ste back as CEO guy
that used to run pumer or Reebok came in
then Ben came in as like CBO or
something like something to do with
brand or like some sort of consultant
steep back then came back in as CEO and
he said this thing on the podcast that
really stuck with me and he
said when your Ambitions for the brand
are bigger than your Ambitions for
yourself that's when you'll become
successful I like that that he was
prepared to be like hey am I the best
person for the job right now yes okay
let's not to 10 mil let's do that do I
have the first idea about how to run a
20 million pound business not really Inc
comes the person from reok we're now at
a $3 billion business well you know
maybe it's actually there's different
challenges and it's useful for me to be
back and he was just completely prepared
to put his own ego to one side and say
what am I supposed to do so that shows a
person who is right at multiple
different stages but not right at all
stages yeah I think there's a
interesting alternative history in which
Steve Steve Jobs does not die in 2011
and keeps running Apple what would Apple
be today because the truth is after he
left and T Tim Cook came in apple did
great Apple did phenomenal in terms of
like unit soul like net income Apple has
absolutely thrived under Tim Cook and I
think You' actually make the argument
that around the time that Steve Jobs
happened to die what Apple the company
actually needed was a Tim Cook because
and and and what they needed before that
was Steve Jobs like in the early 2000s
you needed a crazy maniac like Steve
Jobs to come in and be like I got this
crazy idea for new products that no one
else is thinking of that's what Apple
needed once they came up with those
products what you needed was someone to
come in and keep the trains moving on
time like Tim Cook so there is a weird
alternative history and I'm I'm totally
making this up it's anyone's guess Steve
Jobs doesn't die he keeps running apple
and into the ground yes yes I I actually
don't think that's likely but I think
it's like a very real possibility that
could have happened you could depends
what metric you want do you want to
continue to have this sort of pioneering
spirit this person that's just doing
like out there doing crazy things and
it's exciting and all the rest of it
yeah in the beginning yes my my hot take
I've shared with some people
and I say this tongue and cheek I'm not
actually making this bet uh within 5
years Elon Musk will either be a
trillionaire or bankrupt and there's
like 5050 odds of either it's that's my
hot take I don't actually take it that
seriously but he's the kind of person
who is like completely incapable of
slowing down it's always just bigger bet
bigger bet bigger bet bigger bet and
eventually that might that usually
catches up with people um but it's so
fascinating to watch while he's doing it
yeah yeah it really is uh one of my
friends that lives here in Austin was
working for a company that recruited the
highest level seite Executives so they
didn't Place Susanna was jiy uh or Tim
Cook but they uh went through the
process with both of them and what he
was able to do he had access to their
internal company internet and every
archive and he was able to go in and see
the biggest Executives in the world and
see what their recruiters were saying
after they'd had this sit down and I was
like this is [ __ ] fascinating tell me
what did you read he said well there's a
difference between the a players and the
AA players said the a players are in
there and there's you know the usual
stuff and there's often something that
pops up that's maybe a little bit of a
concern but they're they're good they're
well-rounded he said but the AAA players
are 10 times better and they stand out
as that as well I think in um Tim cck's
the first two words were absolute stud
were the first two words of Tim Cook uh
Susanna was a rockar was like one of the
first few sentences and you think it's
very interesting like these
people they're more than just like again
I don't know much about either of the
guys but from the conversation I had
they're more than just business people
yeah there's something like ineffable in
them where people who are exposed to the
best talent the best paid most highly
placed Talent on the planet for the
biggest companies in the world look at
them and go stud Rockstar yeah and I
think like back to Apple like once Steve
Jobs invented the amazing products the
next step is okay can we literally make
a billion iPhones and keep the quality
as high as they need to be and that's
what you needed a Tim Cook for and I
don't know if Steve Job would have had
that skill to keep that going but you
could also Imagine a world which he
doesn't die and as everyone knows the
last 10 iterations of iPhones have been
exactly the same and that would not have
been the case under Steve Jobs they
would have it would have kept innovating
and created new things casualties of
perfection there is a huge advantage to
being a little
imperfect I think it's always the case
that people want to squeeze as much
opportunity as they can out of
everything in life uh whether it's in
your career or whatever it might be and
that invariably is going to eventually
catch up to you like room for error in
what you're doing is a massively
important thing to have you saw this in
2021 where in manufacturing all over the
world the biggest trend of over the last
20 years was efficient efficient
efficient Just in Time Manufacturing and
then 2021 rolls around and there's a
little bit of like what is was honestly
like a hiccup in the global uh in global
T gets stuck in the [ __ ] thingy Canal
everything collaps everything breaks
there was no leeway whatsoever for
anything to go wrong in the system and
you can imagine a world in which those
companies that were doing just in time
manufacturing and then like collapsed in
2021 if they had actually held a little
bit more inventory in their warehouses
their Roi would have been a little bit
lower in 2019 but they would have
actually been able to supply products in
2021 and so it's always a case that like
having a little bit of room for error
having a little bit of leeway is great
and it's true in your personal life too
most people these days have what I call
thought jobs their job is to work with
their head it's not to dig a ditch or
like pull lever their job is to make a
decision with something and in that
world what you really need more than
anything else is time to think
time to ponder time to like figure out a
problem in your head and what does that
look like it looks like sitting on the
couch it looks like going for a walk it
doesn't look like work but most bosses
will not allow that most bosses even if
you have a thought job is like I need
you at your desk moving your fingers on
the keyboard eight hours a day and so
they don't have any time in their day
for something that looks inefficient but
is actually going to be like the thing
that's actually critical to their job
yeah Rory Sutherland has this idea about
no one gets fired for hiring KPMG yeah
is the safe bet following the blueprint
doing the thing that signals bus to a
lot of people look at my average
response time on slack that's really
good and it's like yeah but did we hire
you as a slack reper yeah is that your
job to be the slack response guy or is
your job to be so George one of my good
friends his first job uh at Social chain
they literally created a role for him
they called him Innovation lead I like
like that's like vague what's that mean
don't know not sure what they just make
a make a roll for him put him in there
he'll do something cool he used to go uh
this was uh step bartler to company and
they had all of these different big fan
pages so they were able to design social
media marketing campaigns but they were
also able to deploy them because they
had the pipeline they had a a two
million person Harry Potter fan group or
whatever it is and um George found that
it was one of these open plan offices
with [ __ ] as Turf everywhere and
there's a slide in a ball pit you like
one of classic sort of mid 2000s e type
things and um George hated working in it
didn't like the open plan office way too
distracting he needs a little bit more
order uh so he found that there was a
room upstairs all of these different
places filming content there was a room
upstairs where they were trying to build
the world's largest Harry Potter jigsaw
puzzle but no one could be bothered
doing it and it was like there was no
time limit on the product uh the project
to be completed and to be filmed so he
would go upstairs and sit on the floor
in this empty room that was 40 ft by 40
ft with no one in it no desk no nothing
just a laptop on the floor and bits of
Harry Potter jigsaw around him that he
wasn't allowed to move because that
would like wreck the continuity but he
would go upstairs and sit surrounded by
[ __ ] Harry Potter jigsaw puzzle
pieces but that was his thing yeah his
thing was I don't want to be the slack
response guy that's not I want to
actually make a decision that's my thing
you're a big Walker I'm a big Walker
virtually every I mean whenever write a
book or an article that was written
during a walk like I don't think very
well if I'm sitting at my desk being
like okay time to be creative time to
work it doesn't doesn't happen you get
good ideas in the shower you get good
ideas going for a walk going for a run
at the gym that's when things happen so
people I think people intuitively
understand that you need unstructured
time in your day where you should just
have like a 4-Hour Block in your
calendar that says thinking time but but
you you can't do that it's because
everyone wants to like squeeze
efficiency and opportunity out of their
calendar yeah I had uh I release each
year the same annual template that I've
done to do my end of year review and uh
I have to admit that this year even
though I sent out the one that I've done
for five years I actually changed it so
I did a completely different process and
I love the new one that I did so that
will be available next year for the
people that are listening and I asked
myself a really interesting question I
thought it was [ __ ] interesting which
was uh what do I think is productive but
isn't what do I do that I think is
productive but isn't uh other stuff like
what would I do if I wanted to make
85-year-old me miserable what are the
things I would continue doing what would
I do if wanted to make 85-year-old me
what would 85-year-old me wish that I
did more of what do I think is
productive that isn't calls slack and
WhatsApp yeah staying in on weekends
sitting at my desk when I'm not working
what is productive that I don't realize
dinners with new people attending events
travel reading that's so good like what
you think is productive but isn't is
like things that look like work and what
is productive are things that don't look
like work like most people would be like
oh going out for dinner that's just
pleasure that's just like last night
last night two chapters probably from
you for my new book and a couple of
quotes from me for
yours so Chris you and I had dinner last
night for two or three hours and I think
both of us got tons of idea for Content
way more than I've done by sitting down
on my desk trying to write something if
I had and if I had skipped dinner and
just sat in my hotel trying to work I
would have come up with absolutely
nothing yeah but it's so hard for people
particularly if they are employed by a
company to do that because if you tell
your boss hey I need a budget to go out
with to go out to dinner with my smart
friends three times a week and I need to
expense that and that's going to pay off
go [ __ ] yourself you need to sit at your
desk and type and every boss thinks that
that's what's so hard and I think that's
also why it's very difficult to innovate
within a company like what looks like
productive work uh is not what's act
what's actually productive work I wonder
whether this is good Hearts Laur again
when a measure becomes an outcome it
ceases to be a good measure if an
organization that gets to a particular
size starts to be broken down anything
that can ever be seen on a dashboard is
dangerous because it removes all of the
things that can't be seen on a dashboard
which for the most part are the things
that are the highest outliers in terms
of your return in any case yeah like we
I was telling you this idea of hidden
observable metrics last night and a lot
of the creativity and the biggest
outlier um returns that you're going to
get are going to come from hidden
metrics they're going to be driven by
hidden metrics observable metric like
yeah sure your um editor for your book
probably needs to be observable metric
guy like how many hours many changes did
you make how many times did you look at
this one sentence how much red ink did
you use on this
manuscript Jeff basos talked about this
recently on on on a podcast where he's
like a lot of metrics within businesses
maybe they made sense at one point but
then people just keep using them and
you're using the same metric and people
don't ask like does this metric actually
lead to success or is this just what
we're been TR and what we've been told
to do and that's that's a lot of it too
so like there might be some point in
your career in which calls were
productive there might like very early
in your career like your job is to cold
call like the number of calls you did
but if you keep that for the rest of
your career like you need to change the
metrics in what you're following that's
why I I think that it is a it's an error
for people to not see the advantage of
saying yes to someone that comes through
town someone's coming through town
they're in your town maybe they're only
in your town for like 2 hours
lay or but they're allowed to leave the
airport maybe can grab a coffee with
them [ __ ] go for the coffee with them
like say yes to meeting new people dude
I had I I stayed with Douglas Murray you
know Douglas is uh British uh political
commentator author journalist I stayed
with him in New York uh January two
years ago when I first moved out to
America and I spent 3 days in Manhattan
with him in his in his
apartment that three day period uh
didn't do much for my Lia because he
likes to have
cocktails but I I [ __ ] you not it came
up with like six lifechanging insights
that I still think about at least weekly
I feel like I can get that from a single
book or a single podcast too and it's a
constant reminder to me that what does
good look what does good work look like
for me sitting on the couch in my
sweatpants with a book that's the most
productive thing that I can possibly do
but even after doing this for 18 years I
still feel like I'm not working when I
do that it's it's really hard to
actually switch your mindset into being
to saying that's what I need to do I was
telling you before that Rob Henderson's
one of my favorite people he was Sting
that seat not long ago as well and he
his most popular substack article of
last year given that he's done 5,000
word 10,000w breakdowns of advanced
sociopsychological
textbooks and all this sort of stuff was
a thousand-word blog post called how I
read and he's he got this one line in it
which is reading is like going to the
gym you must dedicate time to it and I
think for me still now I think oh
reading's like somewhere between a
relaxation activity a Leisure activity
and something I do when I have spare
time yeah I don't think that about the
gym I think the gym is the thing that I
make myself go and do so a lot of people
get frustrated at the fact that they
don't read enough first off they should
download my reading list which you can
get at Chris will x.com books and
psychology and money's in it second
thing that they should do is actually
commit some [ __ ] time to it you have
to because your reading time and this is
me shouting at
me your reading time is always going to
be the important thing that gets pushed
to the side by the Urgent thing there's
always going to be more slack messages
there's always going to be another
[ __ ] invoice to reply to there's
always going to be emails or a call to
take or something that you need to do or
a [ __ ] dinner that you need to get
ready for and you say no I can't I've
I've got a gym session at that time can
we do it an hour later no I can't I'm
busy at that time like might be a bit
odd to say like push dinner back CU I'm
reading but like that the philosophy
that you need to have going into it I'll
tell you how this impacts me um my wife
bless her she's wonderful if I'm sitting
at my desk typing she's like oh Morgan's
working I can't bother him I I I work
from home I have a glass door in my
office so she can see it if I'm on the
couch reading she's like oh he's not
working can you come help me fold the
laundry this kind of thing like her her
her bar for interrupting me if I'm
reading is so much lower than if I'm
typing and I don't blame her for that
like what looks like you're working is
not what what what is productive it's
supposed to be hard everything worth
pursuing comes with a little pain the
trick is not minding that it hurts
there's this great scene in Lawrence of
Arabia where a guy uh pulls out a a
match lights it up and puts it out with
his fingers doesn't even wi this other
guy watching him he's like oh let me try
that pulls out the match lights it up
puts his fingers on and goes ah it hurts
what's the trick and Lawrence goes the
trick is not minding that it hurts and
it's like that is such such a brilliant
scene and that applies to almost
everything like there is a cost to pay
for almost anything and a trick in
almost any Endeavor in life is figuring
out what the cost is and just being
willing to pay it it's true in investing
of putting up with volatility it's true
in your career where there's a Jeff
basos quote where he says like look if
you can get to the point in your career
where you enjoy half of it where half of
it is fun that's like as good as it gets
like there's things in any job that just
suck it's like dumb boring admin work
and if you can get to where half of it
is fun that's great you and I were
talking about this last night in both of
our careers a lot of it is fun and very
fulfilling a lot of it is kind of just
Mani just work uh it's just capital W
work so I think in almost anything
figuring out the cost of it is is the
most vital part of of being successful
over time you see this a lot in people's
careers you and I were talking about
this last night take someone who was
Uber successful uh musk Gates Zuckerberg
those kind of people if you actually
drill into what it took for them to
achieve that success Michael Jordan copi
LeBron all those kind of people the cost
that they paid to get that success in
their personal life often for their
health for their mental well-being is
off the charts but it's so common for us
to look at them and be like I want that
life I could have that looks like an
amazing life but when you actually
factor in the cost of what it took
you're like I don't know I I don't know
it's the thing that I've been the most
obsessed by I would say from a uh other
people's psychology perspective over the
last two years uh Tiger Woods perfect
example of this uh I had an entire bit
in my live show about this James Joyce
you know masterful author but
posthumously a long series of fart
fetish love letters that he W wrote to
his wife were released on the internet
like uh Salvador darly you know much
about darly complete
Maniac his parents gave birth to a child
10 months before him that they called
Salvador and then almost immediately got
pregnant again that one died they were
adamant that Dary was The Reincarnation
of his dead older brother that's how you
entered the world uh when he was a child
Dar pressure throw himself down the
stairs he found out that he was a
masochist very early in life he would
throw himself down the stairs for fun
when he was giving a lecture he was
suffocating inside of a deep sea diving
suit that he had to be wrenched out of
midt while he was giving a lecture he
married a woman who was married at the
time they were both married they both
separated from their current partners
has got together and then darly
immediately started to treat her as
halfway between a God and royalty so he
bought her a castle and then would send
formal letters of request asking to
visit her in the castle that he bought
her uh and he would refer to her as his
Muse and all the rest of it but all of
those things contributed to that's how
you end up painting like melting clocks
and then stuff like that yeah as
brilliant as he was Da Vinci didn't do
Dary and Michelangelo didn't do Dary the
only way we get is by darly being the
throw myself down the stairs lock myself
inside of the deep sea diving suit
buying my future wife a castle person
that's the only way there's a a quote
from Alex that I spoke to him about the
start of last year it's one of my
favorite ones whenever I get to a low
point where I think why do I even bother
I just try to remind myself this is
where most people stop and this is why
they don't win I reminder for the
Gladiators in the arena who feel beat up
and scarred with no hope in sight
building a business is hard hard feels
shitty this is what hard feels like and
this is why most people can't do it but
you can this is what hard feels like was
in my memo that I sent to the team this
year it's something he told me this
great story about when uh pledges he was
in a fraternity at college and he was
like high up or whatever uh the pledges
were whining about what they were being
made to do and he said right I know
everyone's having a pity party here so
he calls them around and he says look
who here thought that this was going to
be easy no one puts their hands up he's
like who here thought that this was
going to be hard like everyone puts
their hands up and he goes this is what
hard feels like no I think in most
Endeavors in life people perfectly
understand the relationship between
price and quality you want a nicer car
it costs more bigger house it cost more
but that like understanding goes out the
window when you're talking about Career
Success or career fulfillment or
personal health things like that like
that the the relationship just kind of
breaks down in their own mind but it it
doesn't go away like the higher the
success the higher the cost I love
reading biographies of entrepreneurs of
generals whoever it might be with very
few exceptions do I finish the biography
and think to myself I want that person's
life what I think is I'm glad they
existed I'm so glad the world had that
person that we can all benefit from but
though the crazy success comes with a
cost that very few people including most
of the time myself are not willing to
pay how can people not mind that it
hurts more I think when you talk about
someone like it's like it's ingra it's
ingrained in them I think some I think
whenever you have somebody like musk
Zuckerberg Jordan Tiger Woods there was
not a decision that they made they had
to they had to pursue it's a compulsion
um several years ago I heard Patrick
oanes say that the single word that he
would describe for most successful
people was not driven it's not motivated
it's tortured that they wake up every
morning just like I I am tortured at the
success that I have not achieved yet and
I have to I have to go do this I have to
go work 24 hours so some people I think
are born with it and some people are not
which is why like the success is so
stratified um once in a while I think
you have someone who is like a middling
success and became a Founder at age 50
and knocked it out of the park but
that's extremely rare I think it's
usually people who for whom this is just
in their blood they have to do it yeah
again from Alex last year he said
Champions are broken people look at
Champions and try to find something that
they have that everyone else doesn't
have but it's the wrong way round
Champions don't have something that
everybody else does have a sense of a
sense of being fulfilled correct and
saying like that's enough what was the
Donna party the Donna party was amazing
and see for you you you as as a Brit
probably never heard of the Donner Party
is that right no so back in in the 1800s
there was a pretty well wealthy family
the Donner Clan they were in Chicago who
were moving West as a lot of people were
and the Don like they were very very
wealthy but they were like driven to the
the wealth and the opportunity and the
prosperity of California which is the
new land during this period so they
start making it out west and this is of
course before railroads are making out
on on Wagon Train and they start off
there's a very big party it's more than
150 of them that start off and at one
point they meet I think they're in the
middle of Nevada and they meet this
quack who promises them a shortcut who
says like hey like the route between
here and to pass through the Sierra NADA
mountains is pretty tough but I know a
shortcut you can make your way around
here the shortcut turned out ended up
being completely bogus and it was it was
nonsense they Bally had to basically
backtrack back to where they originally
started from that delay made it so now
they were going to cross the Sierra
Nevada mountains in the middle of the
winter which is not when you want to be
doing it you want to cross it in the
summer or the fall before the snow comes
they eventually hit the Sierra deada
mountains during what was the biggest
winter in decades the biggest snow dump
they got completely stuck and they had
to resort to eating each other
cannibalism and it's a it's absolutely
horrific Story I mean one of the details
that sticks out from there that just
shows like the plight that they were in
when they were eating each other and
there were still dozens of them alive at
this point they would label the meat
that was harvested to make sure that you
did not have to eat your sister or your
mother that you were eating somebody
else's I mean the plate that they went
through was extraordinary and two things
have always like stuck out for me from
the da party most people just focus on
that element of the story one of the
things that stucks out is sticks out is
that they were they were already rich
they were not going to California
because they're like were broke and we
want new they were they were just like
seeking more they were already crushing
it the other was they were in this
situation specifically because they were
a like tempted by a shortcut and look
I'm all for efficiency I'm all for doing
things the right way but so many
shortcuts are just cutting Corners
that's eventually going to backfire
around you and they were like such a
profound example of that the safest way
to get what you want is to try to
deserve what you want that was from
manga what's that mean he he he he
mentioned this in several different
context the biggest that he mentioned in
was love if you want to be loved the way
that you get that is to deserve to be
loved uh there's another quote from my
friend Brent bore when he's like he says
something along the lines of marriage
works when both you and your spouse
devote your life to serving the other
person and expect nothing in return so
you wake up and you're like I'm here to
serve my wife and I don't expect her to
serve me back if both of you do that at
the same time you're both serving each
other without expecting anything else in
return It's Magic think about what the
opposite of that is Neil Strauss said
this the other week
un unspoken expectations are
premeditated
resentments unspoken expectations
premeditated exactly I think that's
Brent's exact point said more succinctly
yeah that's that's really what it is so
I think you know now and I think it's
the true for a lot of things if you want
to be wealthy like you need to deserve
it if you want to be a successful
entrepreneur you need to deserve it no
shortcuts it's all just like find the
price and pay it keep running most
competitive advantages eventually die I
think there's so many examples of this
one of the most interesting is Sears uh
which if you go back to the 70s and 80s
no other company in America had the moat
that Sears did it was completely
Unstoppable SE for the Brits oh are you
kidding me come on Sears was kind of the
uh it was it was the most successful
retailer mostly clothes and things like
that department store but they also sold
um you know washing machines that kind
of thing they're actually still around a
Walmart type thing yes but less big than
you know less uh less all-encompassing
than Walmart but they were everywhere
they were so dominant back in the day
nobody could touch them and they got so
big that they started by they bought
Discover card and like Dean Witter stock
they started like moving into all these
other areas no other it was truly the
Walmart of its day or even like the
apple of its day I was just like nobody
compete with this and then they lost
everything and went bankrupt and then
lost it and if you dig back into what
happened of like they became successful
because they were so Scrappy and so
terrified of of competitors that's why
they became successful as soon as they
got big it all went to their head and
they were like we're Sears nobody
compete with us they stopped innovating
they ignored this upcomer that was
chasing them called Walmart completely
ignored it and by the time that they
realized what had happened it was way
too late they were gone and I think
that's actually a very common story that
it happens in individuals lives as well
where the reason that you are working so
hard is so that eventually one day you
will achieve a of success in which you
don't have to work so hard anymore
that's what's motivating you is the
dream that you can one day relax so when
you become successful you justifiably
think I can stop working so hard I don't
need to grind as hard anymore and then
the moment you think that and it's
Justified you think it's Justified you
you lose what actually made you
successful to begin with and then it's
that's the downfall and you see like
there's this amazing interview many
years ago with Mike meritz who was the
head of of seoa the most successful
Venture Capital firm that's ever existed
and Charlie Rose asked him they said why
has seoa been so successful for 40 years
not over one market cycle you've
dominated for 40 years and Mike Merit
said we've always been scared of going
out of
business and like look if there's anyone
in Silicon Valley who has the right to
say it's because we're smart it's
because we're so good at what we do he
has the right to say that but he didn't
say that he said we're terrified of
going out of business that's like that
like like you never let your guard down
what made you successful you never let
go of that isn't re Business book only
the paranoid survive that's it exactly
and uh you know there's I think there's
lots of different versions of this I
read recently that The Unofficial motto
of Nvidia their unofficial corporate
motto is we are always 30 days from
going out of business that's what they
tell themselves in their meetings we're
always 30 days hanging over that yes but
I think that's why they're that's at
least one of the reasons why they're so
successful what me and you were talking
about this last night and think it's a
brilliant frame and I want to spend more
time building it out uh serotonin Morgan
versus dopamine Morgan and I think that
the only the paranoid survive business
model is uh dopamine company not
serotonin company yeah right that is
very Vigilant very anxious very on edge
making sure that everything scrutin
heavily scrutinizing all of the
different options and keeping a breast
of of competitors and and you know
having these sort of underlying
resentments but also knowing that I
can't really bring them up because
that's also not going to be good but I'm
going to [ __ ] hate them in any case
yeah it's that energy it's that lean in
it's that tentative sort of very
watchful energy and I think that
especially if you are somebody that's
close not only close to the operating of
a business but also emotionally invested
in the operating of a business or if
your professional life and your personal
life have Blended in a way it can be
very difficult to not have what is
effective professionally curse you
personally yeah right it is very very
good for you to be on edge in that
manner very good it is useful and
effective as a business to be on edge in
that manner yeah it is catastrophic and
destructive for you to be on edge in
that same way in your private life and
what's so hard is that most people when
they make a mistake don't know it
they're blind to it whereas cutting back
because You' become successful is a
cognizant decision you know that you're
like I because I've become successful I
can now sleep in I can work fewer hours
you know you're doing it you think it's
Justified but what you are blind to is
like what that's actually going to do to
your career and someone tweeted this
just last week they said when does a
startup lose its magic and the precise
moment when it happens for every one of
these companies is when the CEO stops
building the product when the CTO stops
coding when the chief marketing officer
is not writing the the the copy anymore
it's like once you become so big that
the senior executives are detached from
actually doing the work when the
musician stops writing their own songs I
know authors who when they become big uh
they have so much pressure and incentive
to write more books that they basically
hire ghost writers or at Le people to
the and that's when you lose the magic
you're not doing it yourself anymore the
same thing is so true in the world of
podcasting and specifically YouTube
YouTube more than podcasting uh the
creators that take their eye off the
ball with guest booking guest research
scheduling titles thumbnails and
branding what actually matters the
longest points of Leverage like if I I
spend 6 hours every single week on calls
just doing copyrighting for seven videos
that's it yeah so it's an hour of video
we spend an hour of video to come up
with the right title and the right
thumbnail because it's one of the
longest levers that we have yeah every
single video that's ever gone out I've
touched every and I'm like getting to
the stage now I was telling you this
last night I'm I want to operationalize
things I'm tired like I don't get to
just do the things that I used to do but
I also realized and this is uh Lea hosi
Alex's wife um I asked her what are the
things that you should Outsource and
what are the things that you shouldn't
one of the first things that she said
you shouldn't Outsource the thing that
makes the money or the impact yeah yes
yes that's good Outsource everything
else [ __ ] get a maid get a cleaner
get a gardener get a [ __ ] driver get
a whatever you need but don't Outsource
the thing that you're there to do yeah I
think you see this a lot in um in
investing where you have someone who's a
very talented investor very good at
picking stocks finding the right
business and then they launch a fund
what does launching a fund entail half
your time is going to be fundraising
half your time is going to be accounting
HR you got to hire people and then
you're completely detached from what
actually made you good to begin with and
that is so common in any
business I I think it's I think it's I
think if you like identifying that point
if you can effectively Outsource those
kind of things I think if you are the
entrepreneur the CEO whoever it is and
you get to a point where you're like hey
I've become really successful and I I
became this successful because I wanted
to step back you need to be honest with
yourself and DET and remove yourself
from the situation the people who fall
into problems are like I grinded for 20
years now I'm successful but I'm not
going to leave this business that I
built I'm going to stay here and just
become fat happy and lazy y that's when
it eventually just crumbles yeah the
wonders of the future it always feels
like we're falling behind and it's
always easy to discount the potential of
new technology it's so like very rare is
there a single new invention that is
amazing in and of itself it's usually
that you have a small invention and then
10 years later another small invention
20 years later another small invention
and those things come together and
that's what creates something amazing
Jeff basos has talked about this
recently where he was like when he
launched Amazon in the 199s he did not
need to build a payment system it
already existed it was called Visa
Mastercard he didn't need to create a
shipping system it already existed it
was ups but like he took all of those
things and combined them and built on
top of them and it's true for a lot of
Innovations of like I mean the the most
like stunning example is Thomas Edison
did not invent the light bulb it was
first invented by a guy Nam uh named
Humphrey Davies who was a Brit who
created something that looked exactly
like the light bulb I think 20 years
before Thomas Edison the difference was
the light bulb that he built it was
impossibly bright would go blind by
looking at it and and it would only stay
perform what can I say and it would only
stay lit for like 5 Seconds what Edison
did is he moderated the intensity and he
lengthened the endurance of the light
bulb that was in incredible but let's
not pretend that he built that flaming
bulb from scratch he didn't he took what
other people had done and built on top
of it and it's true for almost any
invention of like obviously uh obviously
Henry and Ford did not invent the engine
he didn't invent the wheel he just like
combined all of these things so whenever
a new invention comes out I think it's
very easy to be like what is this useful
for and a lot of times the answer is
like we don't know but someone like this
is going to be something that somebody
combines with other things in the future
that's going to become something
incredible you've got a typical path of
how people respond to what eventually
becomes world changing new technology
first I've never heard of it then I've
heard of it but I don't understand it I
understand it but I don't see how it's
useful I see how it could be fun for
rich people but not me I use it but it's
just a toy it's becoming more useful to
me I use it all the time I could not
imagine life without it seriously people
lived without it it's too powerful and
needs to be regulated and it's true for
almost every like big invention the two
that are most interesting to me was the
invention of the car and the airplane
which when both of those came out in the
early 1900s the first reaction to those
was like I don't understand why anyone
would want this the first car was so
inferior to the horse and the first
plane was so inferior to the train so
everyone looked at it and they're like
what the hell is the use and then it was
like oh I see it's a rich person's toy
if you're if you're a zillionaire you're
going to have a car that you can putter
around town with I kind of get it and
then it becomes better and better both
the car and the plane the first uses
that people saw for it was like oh we
could strap a machine gun to this and
use it in the Army virtually nobody saw
even the people who worked in those
Industries what it would become which
was like good for transporting people
and like nobody saw with the car they're
like oh this is going to open up a new
form of living called the suburbs and
people can drive to the city now nobody
saw those things coming it was a very
long path it usually takes 10 to 20
years at least before people are like oh
now I get it you saw this too there's so
many classic examples of in the 1990s of
Articles Written In Time Magazine about
like the internet why would anyone want
to use the internet how could anyone
possibly like lug around the thing
called a laptop nobody's ever going to
do that and it's easy to poke fun at
those and you should poke fun at them
but it's actually common for virtually
every new technology that you cannot
fathom what it's going to eventually
become how should
we interpret this consistent Trend
should we be less quick to cynicism and
skepticism around things it's also very
common historically that people say we
haven't had a big invention in 30 years
we used to innovate but over the last 30
years what can you think of that we've
actually created that's a very common
view and usually what's happening is
that it's not that we haven't invented
in 30 years it's that it takes 30 years
for us to recognize any invention so we
look back today and we're like yes the
internet was big but the internet came
about 30 years ago but if you go back to
the 1990s it was like no we really
haven't invented much in a long time
like it's always that lag in how long it
takes you to understand how big
something is going to become and you can
imagine that happening in 30 years from
now that in 30 years from now we're like
oh we haven't invented anything in a
long time but in 2024 we came up with
the whatever it would be uh that that is
such an obvious new technology cuz when
we were inventing the car in the
airplane or the transistor the radio or
the internet very few people knew at the
time what it was going to become it
takes decades for you to understand what
it's actually going to be harder than it
looks and not as fun as it seems The
Grass Is Always Greener on the side
that's fertilized with [ __ ] which is
a wonderful quote I can never find who
originally said it I can't take credit
for it but it's such a great quote I
think there's a truth and life that
everything is
sales everything is sales and it's done
in an innocent way but a big part of
this is that people tend to exaggerate
and advertise what they're good at and
hide the hard Parts hide the flaws and
it creates this in this view among
virtually everybody that your success
was much easier than it was this
business is better run than I think it
is I was talking to a friend a couple
years ago who was like oh this rival
company is so better run than the
company I work for they're so much more
efficient so much or more organized and
I'm like how do how do you know that and
and basically what it is is like from
The Outsiders perspective everything
looks like it's easier and and better
run than it actually is but if you have
The Insider perspective of how the
sausage is made you realize like how
inefficient virtually everything is and
so that's I think that's that's a big
part of life is just like realizing that
success is harder than it looks we we we
talked about this earlier with t Woods
Kobe Bryant Michael Jordan all these
people like if you actually dig into
what their life is it's infinitely
harder than it looks did Elon on Lex
where he said my mind is a storm most
people would want think that they want
to be me but they don't they don't know
they don't understand because what
people look at Elon and they're like oh
richest man in the world he's got a golf
stream he's got big homes I don't even
think he actually does but like he he
has he's worth a quarter of a trillion
dollars he can do anything he wants that
seems like an amazing life like no I
think if you actually dug into it I
think Elon is in like probably the
bottom making this up 20% of like mental
health in society tortured you know I
had this uh idea called the cookie test
that I did on stage during my live show
and it's kind of about this but from the
way that we perceive other people so
imagine that there's a cookie here and I
decide that I'm going to make the
decision about whether or not to eat it
when I do that this Unholy War begins
inside of my mind between you know
there's platoon and one of them got a
dragon and there's a trebuchet and
there's the my old PT teacher Mr
Henderson from 9ine saying you're a
cookie eater and you've always been a
cookie eater and you're always going to
be a cookie eater and then after a
little while the better version of me
succeeds and I turn
away that's what I saw internally what
you saw was some bloke stare at a cookie
for a while and then turn away hungry
and sad yeah from the outside everybody
else look like slick rational agents and
from the inside we look like wavering
idiots yeah because the asymmetry in
what we observe of our own uncertainty
and what we perceive of someone else's
uncertainty is so asymmetric I also had
this idea about how people going through
breakups or people that feel like
they've been uh hard done by or maybe
they're wisting after um a friend or a
partner that they used to have and we
able to romanticize especially people
that have scorned us or that have left
us there's something sort of uh
particularly alluring in their aloofness
right yeah um but I think it's something
that we can all take you can use this
asymmetry to your advantage as well
think about how much more deep and
dextrous and nuanced and subtle and
finessed your thoughts are than even the
person you know the best on the planet
your twin brother's thoughts are that
you know of right it's a one 10,000th
one one one millionth right of what you
have observed of yourself
so if you are someone that's struggling
with the wistfulness and I'm never going
to be able to find anybody like them
there is also a very easy argument of
they're never going to be able to find
anybody like me yeah because you only
see this very rough hee version of them
whereas the depth that you get of
yourself is so much greater there's also
almost the opposite of this which is
Daniel Conan's observation that it's
much easier to spot other people's flaws
than your own even though you're very
aware of what's going on in your head in
your thought process and whatnot it's
it's very easy for me to look at your
decisions and say like oh you're you're
you're missing this and you're
incomplete on this you're making a bad
decision here but you can justify your
own very very easily because you know
the internal dialogue in your head
that's justifying your decisions I'm
doing this because of this reason and
what not here's why I'm doing it but for
when I'm watching you I only see the
actions that you're taking and I can
just judge you much more objectively in
that measure but I think if you could
see the thoughts going on inside of
everyone else his head you would see
that the world is a thousand times
crazier than you think it is you'd see
people are a thousand times more
depressed than you think they are
they're a thousand times more creative
than you think they are they're a
thousand times more evil than you think
they are because what they're actually
putting forth and speaking and the
actions that they're taking is such a
tiny percentage of what's actually going
on in their head we had movies a long
time before neur link or Elon Musk were
really even even sort of uh objects in
the pop culture but like Minority Report
you know the ab to be able to see what
someone is thinking or be able might be
prepared to do in future to be able to
predict that and then go after them was
it Minority Report no it wasn't what was
the thing with Tom
Cruz where they could see into the
future and he had that big
screen there people screaming into their
iPods at the moment I don't know but it
sounds good it's great anyway good movie
my Minority Report was the one with uh
uh [ __ ] Matt Damon right Moran why do
you spend more time watching movies
books I'm reading books man stop it stop
it um anyway uh that's going to kill me
that I can't remember anyway that
movie The ability or what we have at the
moment people are only culpable for the
actions they take and the things that
they say not the thoughts that they have
there's no such thing as thought crime
at the moment and you can say we live in
a world that senses and all the rest
it's like yeah but if you keep your
thoughts literally as [ __ ] thoughts
no one knows so imagine if you got
thought canel but that's my point my
point being everybody would be cancel
yeah that's where where the toxic
compassion thing that I was telling you
about last night comes from which I
believe is performative empathy is a
front it's a very shiny veneer that
nasty people put over the front of their
meanness to appear nice yeah it's like a
small gold bar that's being beaten so
thin that it's in gold foil and it gives
the illusion of something that's
glittery but if you poke it a little bit
it's just a hole through the other side
yeah that's a great analogy I like it
incentives the most powerful force in
the world when the incentives are crazy
the behavior is crazy people can be led
to justify and defend nearly anything I
think people underestimate the extent to
which the boundaries of their morality
the boundaries of the actions that
they're willing to take can be changed
so easily if their incentives change
mean I saw this during the financial
crisis of 2008 when people after the
crisis in in a somewhat justifiable way
would say those greedy Wall Street
bankers who crashed the economy I'm not
saying that wasn't completely Justified
but what almost every one of those
critics didn't understand is that if
they were a
25-year-old mortgage broker at Goldman
Sachs at Leman brothers and your boss
said if you package these subprime bonds
we'll pay you $4 million this year you
would do the same thing you would have
done the exact same na concentration
camp guard but in Reverse yes yes and I
think there's so many stunning examples
of this of when the social incentives
the tribal incentives to do something
that is objectively bad but you can
easily rationalize it by being like well
this is the incentive for me to do the
right thing there's this documentary
about about El Chapo uh in in in Mexico
the uh drug lord who was a pretty
vicious terrible guy um and they're
going to this rural town in Mexico and
they love El Chapo all the people are
just like Chapo Chapo Chapo he's so
great and they talk to him and they're
like well yeah like we live in absolute
utter abject poverty and Chapel would
come in and build a schools build us
roads give us food pay for our
children's wedding we love the guy
absolutely love the guy so when the
incentives are there to overlook some
element of someone's Behavior their
personality people just suck it up right
away another stunning example of this
there's a book uh called what we know no
sorry what we knew and it interviews
German civilians after World War II and
these are German civilians who
experienced who are in Nazi Germany in
the 1940s and the the book is just
interviewing these people saying what
did you know what did you see what did
you know about the Holocaust what do you
see about what was going on and they're
interviewing this uh German civilian
woman and she says oh you know when
Hitler came to power in the 1930s
everybody embraced him and the
interviewer is like why like how could
you Embrace this monster and she says
well you have to understand in the 1920s
I'm paraphrasing her the German economy
fell apart they had hyperinflation
nobody had anything Hitler came along
and said I have a better way we're going
to give you jobs we're going to give you
prosperity and the woman says in in that
situation you do not say to that person
no I don't want that in that situation
where you are in a desperate situation
and someone come along and offer what
looks like help you take it and that's I
think was I think that was a very
honest description of what happen in the
situation that when the social
incentives are to embrace something that
is otherwise wicked and evil and
terrible like millions of people can
embrace it if their incentives for one
aspect of their life are are to embrace
it what about Heaven's Gate Heaven's
Gate I think so Heaven's Gate was the
cult they eventually all killed
themselves they all committed suicide
but there's this amazing part of the
heavens Gate cult where at what point at
one point in their um in their cultish
behavior they believe that there was a
spaceship that was going to come save
them come down they could all board the
spaceship everyone else on Earth was
going to die but they would be saved
they're waiting for the spaceship to
come and they go to a store and buy a
telescope so they can see the spaceship
coming in they go out point up to the
night sky looking for the spaceship
don't see anything no spaceship they
bring the telescope back to the store
where they bought it and they said this
telescope is clearly broken it doesn't
work and the store owner says like what
what what happens to us looks like it
works to me and the Heaven's Gate guy
says it doesn't work because it doesn't
show the spaceship so it clearly doesn't
work the spaceship is obviously coming
but I can't see it so the telescope is
obviously broken like when you firmly
believe whatever kind of [ __ ] that
you're going to believe any evidence
that's going to come that to show you
that you're wrong can easily just be
purely dismissed and that's a like a
humorous I mean it's kind of a sad
extreme example but virtually Everyone
Falls forward this in some way we like
if you believe X then evidence that X is
not true can easily just be pushed away
in a second you see this a lot in the
economy we're like if you are a
pessimist and you're like there's going
to be a recession we're in a recession
and then GDP data comes out and you're
like oh it's actually pretty strong by
the way that happened this morning so
many the pessimists will be like well
you got to dig into the numbers and see
like again you can easily spend anything
you want in order to justify the
decision that you've already made
pessimists get to be right and optimists
get to be rich I think that's that's by
and large right there's also a thing
where a lot of economic pessimists
pundits they can be wrong forever and
they're never penalized for being wrong
because they are giving somebody a
product that they really want and a lot
of what it is is I think at its core I
think there are a lot of people in the
economy who are feel inadequate about
their own position in the economy and
they literally fantasize
about other people suffering
economically a transfer of wealth from
the people who you have to the people
they literally fantasize about a stock
market crash because of other people got
poor they would feel better about their
own situation and I think that is why
economic pessimism in the punditry space
is so like when it comes out people are
like yes that's what I want like tell me
the economy is going hell makes them
feel better about their own situation
now you get it nothing is more
persuasive than what you've experienced
firsthand I read the saying this is a
pretty common that in military boot
camps this was during World War II but I
think it applies to to to any era there
would be so many soldiers who after boot
camp would be filled with bravado and
they'd be like I'm going to go get those
Nazis like when I get out there I'm
going to come guns blazing like watch
out here we come and then the moment
they are put on the front lines and a
bullet whizzes over their head they are
terrified out of their minds there have
been some studies that showed and
they're very controversial about whether
this is actually true that only a small
fraction of the soldiers on the front
line ever fired that gun pulled their
trigger so many of them and who's to say
it would not be me or you either I can't
remember what it's called there's a a
particular type of firing that it's like
non-mortal firing or something like that
so they would do it but they'd fire just
in the air in the air because they
couldn't and over the top I do not this
is not a criticism in the slightest that
even when you're facing a Nazi Soldier
Japanese soldier whatever would be to
stick your gun at him and pull the
trigger you just say I don't have it in
me I can't do that I that's not I think
there's a very good chance that I maybe
you would fall in that situation too so
this is one of the interesting I guess
incentives going back to one of the
lessons we learned about earlier on of
War yes it would be hard especially if
you hadn't gone through the training but
then you go through the training which
is basically trying to remove the type
two thinking and just put you in type
one like you see enemy bang you see
enemy bang like it's it's not person
it's response right they're trying to
drag it out of that deliberate thinking
and into that responsive thinking but
kind of like the ever escalating ladder
of nuclear weapons that you were talking
about before if my friend that I've been
through boot camp with just gets shot
and is either dead or injured that's
going to be pretty motivating for me to
think first off I'm in that kind of a
danger and it's either them on me and
secondly [ __ ] you you just shot my
friend yeah so you get this almost I I
would guess if you could track this if
you could study this appropriately I bet
that you will find the
uh lethality and rate of firing of
soldiers on the front lines will
probably follow a U-shaped curve yeah
they will not be some then people will
begin to die threat will begin to
increase people will begin to fire more
and more and more and more and more and
more and then it will tail off on the
other side and at some point and this is
a Nuance that maybe doesn't even matter
but you're not firing to kill the enemy
you're firing to save yourself it's just
like you're in a situation where it's
like it's either you or me and I'm not
and this is not about like the strategy
of what we're doing this is just a pure
survival
mechanism right now but I think I think
the the broader point is like you do not
know how you're going to respond to a
situation until you've experienced
firsthand and the military is an extreme
example but this is true for like bare
markets in the stock market so common
for people to say if the stock market
fell 50% I would view that as an
opportunity I would back up the truck
and buy more and then it actually
happens and they're like oh this sucks
I'm terrified I don't want anything to
do with this it's like way easier to
quote war and Buffet than it is to
actually take those actions in the to
the moment a lot of this is because if I
were to say how would you feel if the
stock market fell 50% by and large you
imagine a world in which everything is
the same as it is today except stocks
are 50% cheaper yeah and in that world
you're like oh it's great it's an
opportunity but the reason the market
might fall 50% is because it's a
pandemic there's a pandemic there's a
terrorist attack and in that situation
you're like how would you feel if the
market fell 50% because it's the day
after September 11th and everyone on TV
says there more s coming that are going
to impact you in that situation you
might be like that's not such an
opportunity anymore that's always what
happens time Horizons saying I'm in it
for the long run is a bit like standing
at the base of Mount Everest pointing to
the top and saying that's where I'm
heading well that's nice now comes the
test you see this so often of like
particularly in investing but this
happens in a lot of areas in life where
people are like I'm a longterm I'm in it
for the longterm I'm a long-term
investor you're like great that's a good
mindset but the long-term is just a
collection of short-terms and you need
to experience all like all of those
short-terms so a long-term investor does
not get to ignore the short-term
volatility the short-term recessions the
short-term bare markets you have to
experience and endure all of those so I
think in investing very
often saying that you are longterm is a
cop out to saying I I don't need to to
to like manage my behavior and my
expectations over the next 12 24 36
months when you do a lot of this too is
like maybe you
the investor the fund manager is a
long-term investor but are your clients
is your spouse are they going to put up
with having a shitty year maybe you're
willing to do it but is your business
partner willing to do it like saying
your long-term is very different than
actually being a long-term
person how can people make the long run
easier if there's so many you are Mr
compounding right if there are so many
gains to be acred by playing long-term
games with long-term people and
long-term Investments and piecing into
the S&P and not being that fussed about
what happens and looking at signal not
noise and all the rest of it how can
people improve their long-termism
one of the things like one of the ways
I've subtly changed how I think about
investing over the last couple years is
the a bigger realization of how much of
successful investing is nature nurture
leaning towards the nature side I think
some people are just wired to get it and
some people are not Charlie Monger made
this point where he says when young
people learn about investing they either
understand it instantly or never at all
and it's one of those two I think that's
a little too black and white but I think
he's directionally correct that some
people just get it you and I were
talking last night about like what is
the genetic soup that you're born with
you have no control over it but yours is
different than mine it's different from
everybody's and so I think some people
are much more able to think longterm
than others I'll tell you a little story
my brother-in-law is a social worker
works with very impoverished families
homeless families children who are in
terrible situations and he was talking
to this family one at one point um a
very impoverished family and he said
something along the lines of saving your
money for the next week for the next
month and they laughed at him and they
said oh you're a future thinker and he's
like what and he said you're a future
thinker they said you got to understand
when you're in our situation you do not
have a Time Horizon that exists Beyond
24 hours there's no such thing as next
week we don't know where we're going to
get dinner tonight we're not there's no
next week we're just like our field of
vision is 24 hours
and I think that's an extreme example
but there's a lot of people like that of
like when if you say like you should
invest for the next 30 years they
literally cannot Envision what next
month is going to look like so why like
next 30 Years is completely and utterly
theoretical for them who was that
actress was it like Margo Robbie or
someone that said we're going to be
married forever I can see us being
together for at least 10 years and then
got they get divorced next month that
was Elizabeth Taylor of her one of like
a dozen divorces that she got where she
says like yeah there's no world in which
we're ever going to get divorced and she
gets divorced 30 30 days later um so I
think I think it's yeah it's you know
people there's a thing in Psychology
called the end of History illusion where
people are very aware of how much
they've changed in the past but they
completely Mis underestimate how much
they're going to change in their future
so if you compare Chris today to
18-year-old Chris you're like H
completely different but if I said who
is Chris going to be at age 60 most of
the time you're going to be like oh
probably very similar to who you are
today and that's not true it's never
true for anyone Chris at age 60 is going
to be maybe as different as the
difference between you and 18-year-old
Chris but it's very hard to come to
terms with that most people think
they're going to be the same person for
the rest of their life even if they know
how much they've changed in the past so
it's easy to say I'm going to be married
to this person forever I'm going to be a
long-term investor forever but things
change like what you want out of life
changes your wisdom changes your
incentives change to push you to do
something different the converse is true
when it comes to personal growth as well
that if you ask yourself what would you
tell you from 10 years ago you could go
back in time and write them a tweet or
send them a text or whatever what are
the things that you would tell them to
start doing and stop doing and focus on
and let go of a lot of the time people
use that as a it's a subtle brag it's a
humble brag about these are the things
that used to be a malady for me but now
I've transcended yeah I would wager that
at
least 70% of the things that you in 10
years from now would tell you today are
things that you today would you tell
would be things that you would tell you
10 years ago it's more just like a wish
or a fantasy of like I wish I wish I
knew this 10 years ago but frankly like
do I actually even know it today I I I
wish I could accept this truth today
frankly I still have a problem with it
you are your patterns and they continue
to repeat yeah and you you are the
common denominator between all of the
different
situations that you end up in is it
that every single girl is a bitter
spiteful [ __ ] that always wants to try
and ruin your reputation all the rest of
well what do all of those girls have in
common with each other the only thing
that they have in common with each other
they knew you is you you're the only
coming to Dominator pieces together yeah
either that you chose them or you
created them or you molded them or you
did something but it's [ __ ] you your
another Corr where it says something
like if you meet one [ __ ] you've met
one [ __ ] if you meet an [ __ ] every
day you're the [ __ ] you're the
[ __ ] everyone you meet is a jerk like
this should be telling you something yes
trying too hard there are no points
awarded for difficulty I think it's it's
true like in almost any Endeavor there's
going to be a very small handful of
variables that drive the majority of
your returns it's true in business
careers investing
relationships and I mean it's definitely
true in investing particular that in in
in many Endeavors in life if you want to
get better at at golf you should you
should practice a lot if you want to get
better at basketball you should practice
a lot if you want to get better at
investing you should do less you should
not you should not practice more you
should not try harder you should not
pull more levels or levers or turn more
knobs you should do left there are no
points awarded for difficulty and it is
so counterintuitive in investing that
the smartest people who went to the best
schools who have the best education are
are the ones who try the hardest and
very often earn the lowest returns uh
there was this thing um that I read
recently that as recently as hundred
years ago the people who in society who
had the worst medical care were the
richest people the richu they were
[ __ ] with it too much because they
they could afford all the miracle cures
sold by quack doctors that were actually
just going to poison you and I think
there is a perfect coraly with financial
advice that some of the people who get
the worst Financial advice are the
richest people who can afford the
highest pric consultants and advisers
that tell them to justify their fee to
turn the knobs and pull the levers and
Fiddle with the system as much as you
can to earn higher returns those are the
people who 95% of them or more are going
to underperform the simple basic Index
Fund one of my favorite Rory suland
stories was uh Terminal 5 London Heath
row you'll have been through it if
you've ever a flown International
connecting through London you go in and
you go up this escalator set of stairs
after that there's like one bloke
checking everybody's tickets it's insane
and then you go upstairs and you're at
the top gang level of Terminal 5 and
you're in a snake queue and you need to
get rechecked to go through security
and they were getting complaints there
were too many complaints the amount of
time that people were waiting they were
missing flights and and and they just
couldn't deal with it so as
alwayss they the humans of this
situation looked at it like an
engineering problem an optimization
problem let's get retrain the staff to
be quicker can we fit more Lanes in can
we change the machines so that the
machines move more quickly can we do all
the rest of this stuff and either Rory
or one of Rory's friends stepped in and
said before you drop 50 mil on this you
know two football pitch sized area of
security machines just let's see if we
can find a a behavioral solution to this
and sure enough they did and they just
put signs along the queue that said 15
minutes from this point 30 minutes from
this point 45 from this point and all of
the signs were 5 minutes longer than the
wait time make it easier for people to
adjust their expectations and they just
got there and they were like I mean it's
40 minutes but you see it was supposed
to be 45 this was the biggest thing with
Amazon does this well I know this
because I've been so uh in the mix with
it with with Book Sales a lot of times
on Amazon they will intentionally quote
you a ship date that is way longer than
they know they can get it to you because
they're always just managing your
expectations and then when you get it
earlier you're stoked and almost never
it will happens the once in a while but
very rarely will Amazon quote you a ship
date and then it comes later than that
because they know even if it's one day
late you're livid if it's two days early
they a customer for Life what are the
areas in which trying harder or touching
it more like with with investing touch
it less is kind of the the rule yeah
don't don't stop [ __ ] with it right
you're an 1850s person at the doctor
just stop [ __ ] him with it I think I
think if the Endeavor is technical then
you need to mess with it more Tiger
Woods can hit a ball better than you and
I because he knows how to angle his
shoulder and swivel his hips in whatever
way that lets him do it that you and I
can't investing is behavioral so there's
no there's very like what really matters
is like can you leave it alone do you
have the patience to leave it alone do
you have the fortitude to endure the
volatility it's pure behavioral it's not
a technical thing to do so I think
whenever the Endeavor is technical you
need to try harder when it's behavioral
you need to try less why I think in many
ways relationships are behavioral as
well and if you wake up every morning
you're like I need to make a list of all
the ways that I can become a better
boyfriend a better husband like you're
probably trying too hard it's probably
just a behavioral just like can we just
focus on like respect admiration like
very simple behavioral things that are
actually going to move the needle not
like a list of the best presents that my
wife is going to want for Christmas
that's trying too hard why are we so
seduced by complexity what makes it so
attractive to us I think very often it's
the only signal that the other the
person who's trying to help you the
consultant the financial adviser knows
what they're doing and every like it's
very clear in investing in finance that
simple works like lowcost Index Fund Buy
and Hold It works but you as a financial
adviser you can't make a living saying
that you can't charge people a high fee
for doing that if you charge a high fee
that you need to do to run your business
you have to be able to say here's this
black box that I created and it's worth
the fee because it's so complicated and
this is why I think a lot of people in
finance 2 use jargon that's completely
unnecessary and a lot of academics use
jargon that's completely unnecessary
because Simplicity is so synonymous in
people's heads with you don't what
you're talking about um and it's pretty
rare that you have someone like Warren
Buffett let's say who talks very simply
is very simple and when he explains what
he does and is and is crazy successful
as well it's usually like the lawyer the
financial adviser us sometimes the
doctor is uh and I think it's innocent
they're not they're not you know trying
to pull the wool of your eyes it's an
innocent way that they're doing it but
they're trying to justify their
education their intelligence and their
fee with complexity yeah simpleness is
indistinguishable from cluelessness it's
very rare that you would have a
Healthcare company that it's like why
don't you eat some vegetables and go for
a run like they want to make it more
complicated and sometimes a complexity
is necessary I'm not saying it's it's
always bad but the difference between
giving advice that is good and works and
running an advice business can be a mile
apart things that you don't understand
create a Mystique around people who do
understand it as well yes if I convince
you that I know something that is so
complicated that you can't even
understand a single word of it you're
going to look at me or look at whoever
it is and be like oh my God you hear all
the words he said all those acronyms I
experienced this firstand many years ago
when a family member of mine I
accompanied her to uh a meeting with her
financial adviser and this family member
does not have a background in finance
and she sits down and the financial
adviser I'm sitting with her and the
financial adviser mentions something
about the yield curve and this family
member just nodded her head and moved
along and I'm remember thinking to
myself she does not know what the yield
curve is she has no clue what the yield
curve is they no fault of her own it's
not a simple topic but the financial
adviser I think maybe innocently too you
you know probably thought to himself
like if I talk about the yield curve
I'll look really smart like I know what
I'm talking about even if the person on
the other end but the person on the
other end is like oh he said something I
don't know that's why I pay this guy he
knows things that I don't and so it's
like an intentional confusion it's that
reliable signal of effort as well that
we were talking about before it's the
person whose slack response time is
always under 15 minutes who happens to
be online at 3: in the morning who
always get the
but that's not always the highest point
of contribution and in fact it can get
in the way of being the highest point of
contribution yeah I mean if you let's
say you have like a a lump in your body
and you're like oh this might be cancer
and you go in and get it x-ray get an m
whatever and the radiologist goes he's
slacking his chair and he looks at the
X-ray and he goes you're fine get out of
here do you trust that guy I think what
you want is someone who's gon to spend
an hour like with all of his tools
measuring things to make it look like
you really put some effort into this so
like very often effort is the only
measurement that we have complexity is
the only e measurement that we have to
say like this person knows what they're
doing wounds heal scars last what have
you experienced that I haven't that
makes you believe what you do and what
would I think about the world like you
do if I experienced what you have I
think it's so often in finance and
politics and a lot of areas in life
where people who are debating a topic uh
about what you should do with your money
or who's the best politician they're not
actually debating they're people with
different risk tolerances different time
Horizons different experiences talking
over each other so if you say making
this up Tesla is a good investment and I
say no it's not we might not actually be
debating with each other it might be
that you have AER higher risk tolerance
than I do and so I think when you
realize that like we're all just mirrors
of the experiences that we've had in
life and I've experienced something very
differently than you have even if we're
both white men roughly the same age you
grew up in the UK I grew up in
California I experienced that you didn't
and vice versa and even if we're very
similar in so many regards you know
things about how the world works that I
don't and I and vice versa and it's true
for every single person and so like the
idea that um if I I think it's a really
good question to ask who would I be and
what would I believe if I were born to
different parents if I was born in a
different generation if I was born in a
different country and it's impossible to
answer those questions you don't know
for any Precision but it's important to
realize that if you were not born
where when and to whom you were actually
born to you would be a completely an
utterly different person and you see
this a lot um I mean one thing that's
really interesting is that uh the German
stock market um has actually performed
like very well since since you know
since the end of World War II it's
actually done very well but a lot of
German investors want absolutely nothing
to do with it um and and you compare
that to American investors who are like
stocks stocks stocks it's like they they
they they can't get enough of the stock
market and a lot of why that is is
because well what happened to the German
stock market in the 1940s when to zero
you got completely wiped out and the
people's grandparents or their parents
who experienced that like that left a
social scar that was even passed down
through the generations so if you look
at a German investor compared to an
American investor you might be like man
the American investor is like man
they're all in this like these guys are
gunning for it and they're going to
become rich and you guys are hanging out
in bonds like what are you doing it's
just because they experienced something
that you didn't in vice versa another
example Australia before covid went
almost 30 years with no recessions like
a full generation never experiencing any
economic decline a lot of that was
because China had so much demand for
like the iron ore that they were digging
up but because of that in the United
States during that period we had three
recessions two of which were like
devastating and reshaped Society so two
an American a recession was a very real
thing to an Australian it was like a
theoretical possibility and the
Australians of course are just as smart
as us they have the same textbooks the
same data but they viewed economic risk
completely differently than we did and I
think you could say in that moment were
the Australians oblivious to recession
risk or are Americans overly paranoid
about it there's no one right answer all
you can say is like we've experienced
very different worlds we have very
different takes on life what's the
difference between wounds and sculls uh
I think a lot of it is wounds heal in
the I I made this analogy of like if you
go to uh the Pentagon in Washington DC
there is no sign of September 11th of
the plane that hit the building they
rebuilt it there's a single scar of it
anywhere but if you go to Reagan Airport
one mile away the the wounds oh pardon
me the scars of 9911 are everywhere take
off your shoes take your toothpaste out
of your bag take your belt off going
through security all of that is a a scar
from 911 so a lot of times like the
physical damage of a recession or a
pandemic or whatever it is like heals
very quickly um but the psychological
trauma is going to leave a scar forever
you saw this at the end of World War II
like Europe was rebuilt very quickly the
physical scars of the war were gone in
20 years or so but the psychological
trauma of the people who experience that
will never go away and this was measured
in in children who grew up in Germany
and the UK and France during World War
II what was the psychological trauma
that stayed with them through adults was
very measurable compared to the children
who didn't let's say in the United
States where they there was not physical
destruction so even if the physical
destruction is rebuilt the scars last
forever and I think it's just the
acknowledgement that we all have scars
in one way or another from what we've
experienced in life and my scars are
very different from yours I had a
conversation with a historian of
existential risk so he was looking at
how scientific knowledge had progressed
over time and how Humanity's awareness
of our ability to go extinct through or
not through our own hands developed and
he taught me this term called conceptual
inertia which is um you even bring it up
in same as ever where you say uh there
are murmurings amongst some of the
scientists that maybe the Earth isn't at
the center of the solar system but most
of them are a little bit scared to do it
but even after it was proven and
accepted and people were stopped being
burned at the stake by the church for
suggesting that this was the case it
still took like two generations AC for
that to actually Infuse into the
scientific discourse why well because of
conceptual inertia because assumptions
about the
world move very slowly MH culture is
able to sort of adapt quite quickly but
when it's a foundational thing it takes
a very long time you almost have to wait
for the generation who who expected it
to die yes and it's it's the constant
it's like the the max plank quote like
science does not progress by new
discoveries it progresses when the old
generation who used to believe something
eventually dies and the new generation
who didn't come up with the old Dogma is
now in charge you tweeted a little while
ago that there are 13 divorces among the
10 richest men in the world seven of the
top 10 have been divorced at least once
what's the lesson to learn from that one
it's a very small sample size this is
not like you know like hardcore
statistics but a variable that is so
important to your lifetime happiness
like whether or not you get divorced
among a group of people who are so
admired by Society oh I wish I could be
one of the richest people in the world
is always been so fascinating to me and
to me this is just like the scene versus
is the Unseen or what you're paying
attention to when you look at one of the
richest men in the world you look at
their net worth and you fantasize about
what it would be like to have that much
money to have planes and Yachts and
mansions what you don't see for a lot of
those people and like it's it's it's too
firm to say this is pure cause and
effect but a lot of those people were so
focused on their career a singular Focus
for their entire life seven days a week
for decades on end of of of of attention
on their business that came purely
directly at the cost of their personal
life the relationship ship with their
spouses with their children with their
friends whoever it would be and so this
is another of like careful what you wish
for and that there's a cost of
everything that's so easy to ignore the
most valuable personal finance asset is
not needing to impress anyone I mean so
much of spending in our society after
basic needs are met and after things
that actually impact you are are met is
spending money to show other people how
much money that you have most of whom
are strangers who are not even paying
attention to you to begin with I heard
this this structure that I thought was
so good it was a high-end Toyota is a
nicer car than an entry-level BMW yep or
you could also say a sweet at the Hyatt
is a nicer room than a basic room at the
Four Seasons there's various ways that
you could spin this and I think a lot of
what it is is the highend Toyota is
filled with things that are good for you
comfy seats good sound system moonroof
whatever it is the entry-level BMW is
purely bragging rights you're paying for
the emblem that's all you're paying for
to show other people like look at me
look great I am if you can just dispose
of that in your life with the need to
impress strangers outside of your core
family friends co-workers whoever it
might be who like want you to be a good
person if you can dispose of that I
think that is a financial asset on your
balance sheet that could literally be
worth millions of dollars to you just
just lacking the need to impress
strangers I think that there is a
genetic set point for materialism
everything's genetically heritable from
our parents around about 50% of
everything we are psychologically is is
inherited from our parents and whatever
combination of the hexico Big Five
personality traits contribute to
materialism Keeping Up With the Jones is
how much do I believe that love is shown
through gifts how much do I think that
it's important for me to give and
receive gifts etc etc um and I would
100% agree with you
that the people for whom your next book
is written and the people for whom die
with zero by Bill Perkins is is written
yeah in many ways have different
challenges that they need to get over
scarcity mindset and a concern and a
discomfort about upgrading spending with
their lifestyle and and and a fear about
getting it wrong and all the rest of it
but you can also see it as a huge
competitive Advantage because the total
amount of money that you need to meet
the standard of living that you want to
I'll never forget this dude one of the
early podcasts I did with Yousef and
Johnny and we were talking
I'd love to bring this back up to them
because their business is
like 30 times bigger than it was back
then or something like that they're
making way way way way way more money
and uh I remember one of the guys
talking about like some arbitrary number
like you know after uh 150 Grand a year
like I don't really know what like what
do I do with that like what am I going
to do buy a nicer coffee and it was that
sentence what am I going to do buy a
nice of coffee yeah that's good just
really hit it home and I was like well
what you're doing is and we talked about
this last night and you're also talking
about it with the with the BMW thing the
difference between flying coach and
flying business is [ __ ] massive yes
it's absolutely G it is double the cost
maybe if you book it in advance
something five times nicer on an
international flight no comparison but
the difference between business and
first is maybe another two or three
times Bragg the cost but yeah it's the
fact that in business people have to
walk past you to get to economy in first
you don't even see them that's what
you're going to pay $5,000 for i' I got
to tell you this so Michael E's most
recent book The scarcity mindset the
scarcity effect did you see that thing
in there where uh planes in which the
people going to economy have to walk
through business have a nine times
increase in
passenger uh like complaints and
argumentation it's such a distinct like
they call it like the the the the
poverty parade of like when coach has
like walked past and I think I think
there there there there's some comedian
I forget who it was but like uh it's
like when when the people are walking
past People In First Class the first
class people are like man sucks you
couldn't have worked harder you could
have been sitting up here and it's like
yeah it's such like a like a pure
stratification of in society I had this
interesting realization recent too my
father-in-law my wife's father grew up
in abject poverty he was homeless for
some part of his childhood and then
became a very successful businessman
when my wife was 17 and thinking about
going to college her dad who was by then
a successful businessman said pick the
most expensive school you can find and
to him it didn't matter about the
education What mattered was showing
himself what he had overcome in life
that to him going from homeless to being
able to send his daughter to whatever
the most expensive School in the country
was he didn't know what it was he didn't
care what it was that to him meant so
much to him as a s symbol of what he had
overcome it's the and I think a lot of
spending is like that it's a symbol to
your yourself of like I used to be this
but now I'm this yeah well I think
that's you know apart from the people
who genuinely adore watches that's what
a lot of watches are to people it it is
a very ostentatious display of signal
it's just a a super super strong signal
um talb and I think you resurfaced this
talb quote the world is split between
those who don't know how to start making
money and those who don't know when to
stop so good phenomenal framing but I
think that there is an equivalent twist
when it comes to people who do personal
growth the world is split between people
who don't know how to change their lives
and the people who don't know when to
stop know to stop they applies to so
many things yeah um what was I going to
say I had a good one I'll teed
up valuable first uh personal finance
asset is not needing to impress anyone
no I had a great spending thing that I
was GNA say anyways Morgan I appreciate
the hell out of you man this is episode
number five or six or something it's
honestly I said it on the first episode
people need to go and buy same as ever I
love it as a book I think it's
phenomenal it's super easy read you know
it's what's the audible 7 hours 6 hours
something like that less four and a half
or five four and a half five hours super
easy read chunked up into individual uh
chapters we've gone through loads of the
stuff today there's tons more stories
everyone needs to go and collect that
and where can they go where else can
they keep up to date with the stuff you
do most of where I am is is Twitter I'm
always going to call it Twitter never X
most of where I am is Twitter my handles
first and last name Morgan hle hell yeah
Morgan I appreciate you thanks Chris if
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