Video summary
The podcast features an in-depth conversation with Dan Bennett regarding the upcoming Nudgestock 2026 festival, which centers on the critical theme of trust. Hosted in a new custom-built circular arena called the "Circle of Trust Arena" at Woolage, the event has doubled in size to accommodate 750 attendees and will feature a lineup of high-profile speakers including documentary maker Louis Theroux, former UK politician Matt Hancock, and aviation experts from EasyJet and IAG. The festival aims to dissect trust issues across various sectors, offering insights from psychologists, ex-politicians, and industry leaders who will explore how trust is built, maintained, and lost in both personal and professional contexts.
A significant portion of the discussion focuses on the intersection of technology, artificial intelligence, and human psychology, particularly concerning trust. Speakers from Google's research lab will present findings that emphasize mindset over mere technology, exploring how to shift individuals from fear-based thinking to advantage-maximizing behaviors. The conversation also touches upon the evolving role of AI tools like voice dictation in enhancing productivity and original thought, while addressing concerns about misinformation and the "hallucinations" of AI. Additionally, the event will feature talks on conspiracy theories, body language, and generational differences in trust, highlighting how non-verbal cues and anxiety levels influence our ability to rely on others.
Beyond the specific topics, the dialogue underscores the maturation of behavioral science as a discipline that is increasingly valued by senior management for solving complex organizational challenges. Dan Bennett notes that the field has evolved from being misunderstood or viewed with skepticism to becoming an essential lens through which companies address their stickiest problems. A key takeaway is that behavioral science works best not in isolation but when combined with other disciplines, fostering humility and collaboration rather than claiming exclusive expertise. The festival promises to be a transformative experience where attendees will leave with actionable insights, new perspectives on human behavior, and a deeper understanding of the invisible forces that shape society.
Read the full video transcript
Hello and welcome to another edition of
the 42 Courses podcast. Today I am very
honored to chat with the marvelous Dan
Bennett who I definitely haven't just
spent the last 20 minutes chatting with
and forgetting that we pressed record.
Dan, welcome to the podcast again.
[laughter]
>> You were funny. I was funny. here was I
mean
>> I think we'll do we'll do better this
time don't worry [laughter] it's um Dan
Bennett for those of you who don't know
is um great friend of the show Dan
actually helped us create the first ever
behavioral science course that we made
many years ago he runs the behavioral
science division for Oglev globally he's
a remarkable scholar gentleman uh very
handsome man living in in Soho um and uh
just all around an incredible gentleman
such a privilege and an honor to have
you on, Dan. Thank you so much for
taking the time out again.
>> Thanks for having us on, Chris. Yeah,
this time we're going to be so smooth.
There's going to be no errors. It's
going to be great.
>> 100% 100%. So, the the topic for today
is Nudtock. It's one of our favorite
festivals in the world. I say it wasn't
even one of, but it's our favorite
festival in the world. We have been
supporting it for many years. Um, and
it's just an incredible, incredible
event that started way back, if I
remember rightly, 2013.
And yes, good. Remembered our
conversation from 20 minutes ago. And
uh, we used to be down at the seaside,
but now much bigger than ever before and
held in London. And this year's speaker
list is off the charts. So, I just
wanted to hop on a call with Dan, have a
talk about it. And so, yeah, here we
are. Dan, yeah. what's the topic again
this year and uh and who are some of the
the highlights and thank you.
>> No, it's interesting. I mean some
people, you know, you say we used to be
we're down to the seaside. Sometimes
people say they missed the seaside but
because one in five people travel
internationally to Nudgetock now we kind
of have to have it nearer near some some
big airports. Um but maybe one day we go
back to the seaside because it was a lot
of fun. the um so this year the the kind
of the question on everyone's lips is
trust but it's also the thing that
people seem to know least about and
there's kind of no one like a
psychologist to help you out with your
trust issues you know we were looking
around and going governments have got
trust issues organizations have got
trust issues consumers have trust issues
we have trust issues and there's just
there's just nothing like paper
scientist help to dissect that and take
that apart and so we've got everybody
from Louis theu you know world famous
docu documentary maker, you know, hits
with the manosphere recently, all
looking at, you know, he's a guy that's
traveled the world and has got some of
the world's least trusting people to
kind of put their trust in him and
confide in him for the benefit of many.
So, like he knows a lot about how to get
how to how to get that rapid trust
making. And then we've got all the way
to kind of ex-politicians Matt Hancock
who's was at the the helm of um leading
the government's UK COVID response and
kind of intimately knows about kind of
what that feels like to to really be in
charge when when trust is questioned. So
that's super interesting. Then we also
have loads of different psychologists
and and people that practice in the real
world and lots of surprises along the
way too. Yeah. So it's it's going to be
by the end of the day you're going to
learn a lot more about your trust issues
>> and hopefully you're MCing again.
>> Me and Mike Hughes will be MCing taking
us through the day. Rory Rory Slo will
be there the entire day and and this
year we're going to be in a brand new
location. So we are we've doubled in
size this year. So there's going to be
750 people in in Woolage in the
fireworks factory in this custombuilt
arena which is uh all in the round and
uh so we've called it the circle of
trust arena. No one's going to be more
than eight rows from the front uh
looking at this kind of circular stage
in the middle and yeah promises to be a
lot of fun.
>> Fireworks will will happen naturally um
at this event. I'm sure it's it's and
also I can't wait to see how how Rory
does interviewing Lou through. I think
that's going to be a hilarious
conversation. Um I'd love to know where
that goes. I I was saying I think it he
almost Lou sort of almost has this
naivity when you're watching his shows.
It's it's it's interesting and I I I'm
intrigued to know whether he does that
on purpose or whether that's you know
really really who he is. Um, I don't
think I've ever heard him actually do a
talk. So, yeah, can't wait to go and see
that. And if you're listening, by the
way, there is still time to buy tickets.
Um, they are there are a few left. Um,
and if I remember rightly, they go up in
value um the end or price. They're going
to go up in price and value the end of
uh the end of this month. So get them in
before the end of August and you'll pay
less than if you if you have to pay them
next next next next month and it because
it's the event is the 17th of September.
>> Yeah, we're Thursday the 17th September.
We're in we're in Woolage and yeah the
prices go up on the 1 of September like
you say. So it's worth worth getting in
there now. And then also if you are
overseas and can't make it we are live
streaming mo much of the event as well.
So, if you go to nudgetock.com, you can
sign up for that now and you'll get a
notification about how to watch that on
the day.
>> Brilliant. That's you always so kind and
generous with these things as well. Um,
but yes, I was looking through the the
list of speakers and some of them I
thought were were brilliant. You and I
are both sort of um now mild aviation
nerds. Um, and you've got two people
from that world. There's uh the the
chief pilot from EasyJet. Is that that
is that right? And then and then
>> chief training captain. Yeah, exactly.
>> Chief training captain.
>> And so so he's going to tell us all
about um how do you get that trust at
40,000 ft? How has a high consequence
industry like aviation manage to design
itself and communicate in a way where
many of us will walk on, sit down, strap
up and fly at 550 miles an hour around
there, isn't it? and
>> and um
>> and put our hands our our lives in other
people's hands almost without thinking
sometimes. So So that's going to be
amazing. That'll be in conversation with
Rory as well. And and Mark's had Rory in
the simulator teaching him how to land a
plane. And I'm not going to give away
the ending, but we're going to find out
on the day if Rory Sod can land a plane
into City.
>> If if it got if it's got voice control,
maybe uh he could do it. [laughter] It's
a great conversation. That's the
challenge.
>> It's uh it's Did you have a go yourself
by the way of on the fly?
>> Go last. Yeah. And yeah, take taking off
is really easy
>> and landing is not really easy. So So
tune in for that.
>> It's the it's the delay, isn't it? Often
in the controls, it's because they're
quite big, the inputs, you sort of tend
to overcompensate. So you make a
movement and then nothing happens and
then you make a bigger movement and then
suddenly you're like, whoa. [laughter]
Yeah,
>> it's gone to
>> Yeah, it's I think I think when I one of
the reasons why I stopped being a pilot
is probably I wouldn't be good at at
gaining the trust. It's the commercial
flying thing. I always wanted to sort of
yeah kind of go around a little bit and
get some weightlessness in the cabin.
[laughter]
That's probably not not ideal when uh
when you're flying flying many people
who have drinks on their trains.
But uh no, I mean that's going to be a f
fantastic talk. And the other guy of the
aviation industry which I think is is is
is such an interesting topic is is air
miles. You've got the the Rob McDonald
um I think he's the head of of AIOS or
IIA which which run AIOS. Um I mean that
must be nuts his his business.
>> It's amazing. Yeah. So he's the chief
commercial officer at IAG loyalty and he
he's basically um he's responsible for
growing ABOS into this kind of globally
trusted loyalty supercurrency that it is
really and um and and uh he's going to
talk about a lot of the work that they
do and some of the work we've done with
him uh to really drive this kind of
super engagement into this into this
huge currency. I don't quote me, but I
think it's something around 1% of the
UK's GDP is is is in is in AIOS. So, um
we may have to cut that bit out if if
that turns out I remember I remember
hearing something like that the other
day. So, just amazing.
>> I wouldn't be surprised. I mean, it's
it's yeah, they're they're kind of big
currencies on their own right. And I
think um hopefully he'll he'll give away
hopefully he can give away thousands of
AIOS on on the day. That would be nice.
>> And exclusively revealed, there will be
an AIOS giveaway for the in in the
circle.
>> What I mean that that alone is worth
going. God gez. Um
>> of AIOS there, you know, you know, it's
got to be done.
>> It's amazing. Maybe next year we can uh
part pay using AIOS for uh for the for
the festival. That' be quite fun.
>> At least be on the e store, shouldn't
it? At least.
>> Yeah. Yeah. Yeah. Yeah. Nudge stock on
the AIO store. That would be brilliant.
Um, the other one I thought was really
interesting is you you had um a a couple
of chaps from Google's research lab
talking about about AI and and trust. I
mean, it's such a big topic at the
moment, AI and trust. It's it's do do
you know sort of a little bit more about
their talk? Are you allowed to give
anything away? I can I can reveal a bit
which is so Pablo and Max um really
amazing researchers and they've really
brought this kind of uh understanding
that the mindset matters as much as the
technology. So I think what what Google
are amazing at is kind of taking these
big thorny topics and really recognizing
the kind of the psychology that's at
play as well as kind of all all the
other elements. And so for the past
couple years actually they've been
working with um BML within WPP and then
more recently US as well to to really
look at how do you define those mindsets
and then how do you get people how do
you shift people between them. So how do
you get them from this kind of fear of
messing up into this kind of like
focusing focusing on maximizing
advantage ultimately and and what are
all the kind of the squiggly journeys
that you take along the way? And so that
that's what they're going to be they
they've done some research and we'll be
revealing some of the answers at
Nutshock.
>> I think the psychology behind AI is
going to be fascinating moving forward
as well. I was reading an article the
other day. Someone was saying that
they've got AI to help them, you know,
create a post on LinkedIn or whatever,
which I'm sure is a everyday occurrence
cajillions of times by now.
And on the argument was, well, we use
Grammarly that corrects all my grammar.
Um, and no one has a problem with that.
Uh, you know, we use autocorrect tools
all the time, so why wouldn't you use
something that just takes it one step
further?
And I I actually thought, well, there's
probably an argument in there. I can see
I think it's hard now cuz now that there
is
I don't know what the answer is. There's
so much trash out there. Um there's a
lot of a lot of stuff that you can tell
is just written by AI with no thought
real behind it. It's just there. There
you go. I can pull out some stuff. Um I
mean personally I use it so much every
day and sort of a mixture between Claude
and Chat GPT and Gemini and I use it a
lot for writing but I use it a lot to
help me with editing. Um, and it's
I would say at the moment I'm I'm not
necessarily
saving that much time using it. I mean,
it helps me a great deal. Um, and it
helps me find new stories. But I I think
there's a big difference between using
it that way and maybe just saying like,
"Hey, make an article on insert, I don't
know, ducks and how they fly or whatever
it is that you want to want to talk
about." Do do you have any thoughts on
that? Actually, I know it's not slightly
off topic, but
>> No, I think I think Yeah, you go. What's
the end game? Well, the end game is to
get as much original thinking out of
people to be shared with other people.
That would be a good thing for the
planet if we had more original thoughts
that that mixed with other people's
original thoughts. And I think the
challenge with kind of thought
leadership especially in marketing is
it's a bit like you've seen that film
the human centipede where I won't go
into detail but one p one person passes
along to everybody else and it gets more
disgusting as it goes along. I think
that's kind of thought leadership which
is like some people have original fresh
thoughts and then a lot there's a lot of
regurgitation and recycling along the
way in in disguise of original thinking
and um so you kind of end up hearing
some of the same things and um and so I
think what's really exciting about the
tools are well if it allows people to
who previously was weren't that
confident at writing or just didn't have
the time if it allows original thinking
to get out into the world I think that's
Great. If it becomes a a super soaker
for people's mushed up rubbish, then I
think then I think then that's probably
not as good. It's for people's kind of,
you know, to put put lowquality content
out there. That that's that's that's
probably not as good. But so but I think
I mean Rory said the same thing about
when Zoom became really popular and and
webinars became more of a thing became
an option beyond just going to
conferences and public speaking because
he says there's plenty of people out
there with something to listen to. they
just don't have the confidence to be on
a stage or they just don't want to go
through that that that painful barrier.
Um, and actually what webinars do is
allows so a far broader set of people to
share thinking. I think that that's
that's that's for me would be yeah go
back to that first principles of what
what are we really trying to achieve.
>> I think the the thing that's also blown
my mind I don't know whether you use it
as whisper flow
>> and the voice to declare but they are
also amazing. Yeah.
>> Wow. Yeah, I mean I
it's revolutionized everything the way
that I work particularly when I'm when
I'm trying to to write because I can
just sort of almost give a stream of
consciousness and then help it you
reconstructed in a way that makes sense.
Um I wouldn't be too surprised if you
know children born today look back at
keyboards and go what on earth were you
doing there? like surely you must have
really hurt your hands. You go. Yes,
actually there were loads of people who
had arthritis all the time. But I think
um that that voice thing will be a much
bigger thing. And it's weird cuz it's
not necessarily new. I mean this has
been in Star Trek films for generations.
Um no pun intended. Um next generation
uh but um yeah, it's it it's it's a
fascinating thing. Anyway, sorry I know
I've gone way off topic so I I'll try
and go back to Nto. Um, yeah, Whisper
Flow. I I love it. Are you allowed to
use it at at Oglev?
>> We
Oh, don't ask me compliance questions,
Chris. I don't know an answer to those.
Alway [laughter]
the the death of the keyboard. I mean,
one thing that I think that a
proliferation of chat bots and um and
everything has been is we've realized
that as we've used keyboards more how
much we how much we hate them and how
slow they are and how slow it is to get
that in there. I mean, sometimes it's
quite nice to type because you're
thinking as you type, but then like you
say with with something like Whisper
Flow, you can you can have mistakes and
it doesn't kind of tell you off for it.
You can say, "Oh, no, strike that bit
and it strikes that bit." I mean, that
that is just that is just going to Yeah.
will change the world. It's a new muscle
for us all to get used to, isn't it? You
know, there's that thing about the um we
never really figure out the like you
say, transcription has been around for a
long time, but we never really figure
out its best uses, do we? I think wasn't
the first the first TV ad was a poster
with a radio ad played underneath it.
>> It's the it's a new format, but we don't
And then eventually you figure out how
to best do a TV ad, which isn't just the
two things you knew how to do before.
And then the first social media ad was
basically someone uploading a TV ad onto
there. And now we know how to do social
differently. And um so I think probably
VO voice dictation is a similar thing
which is it's been around but we haven't
haven't really figured out what it's
for. And you can imagine one day as
being you know Rory talks about kind of
having a workshop room where it's all
kind of voice enabled and that you just
talk things talk ideas and and we're
already mocking them up on the walls
kind of handsree and so you got stimulus
to react to. That is going to be that is
going to be a whole new world to to be
in.
>> Yeah. Minority report come true. I think
um I mean all the technologies are kind
of there. It's just the merging of of
them all coming together. I think that's
I mean and also AI for you it because
Whisper Flow I think it my understanding
is it's it's through a lot of training
that it gets so so good at that. um and
and probably a certain amount of Ahai
helps them with it.
For you in your dayto-day now, is it is
it are you finding it's it must be a
great help for researchers though
finding out whether something's already
been done before and rather than just
having to look
of academic papers.
>> We already realized how ridiculous that
was. Do you know what I mean?
>> Yeah. Realize how crazy that is that it
was ever done like that. And yet it was
probably four years ago that it was, you
know, and um and so yeah, so so
obviously it's amazing at synthesizing
information, amazing at find
information. Um and the hallucination
thing seems to have not not been as
prevalent. That's interesting. Um isn't
it great how AI re uh renamed lying as
hallucination.
[laughter]
>> It's a brilliant frame. Brilliant frame.
>> If it said it was lying to you, you
probably would subscribe if there was
hallucinating. It quite cute and quirky.
So
>> yeah, I never thought of that. That's
brilliant. It's a I mean it reminds us
you've got some amazing
talks sort of semi-related to that as
well. You've got some some pe a lovely
professor on conspiracy theory. Is it
Karen Douglas?
>> Yeah, Professor Karen Douglas. Um she's
going to talk about what happens when
trust goes wrong. So by by kind of
studying these kind of more lateral
extreme user brains, we can understand
that if you can understand why people
get into into those um different areas,
you can understand how trust is really
functioning inside the brain and and and
what are the different things that lead
to our beliefs. And she has a three-part
model that she's going to she's going to
share with us. But when you realize the
powerful forces that are behind um
shaping conspiracy theories that the
psychological ones, the reasons why we
grip onto them, you kind of get a much
better sense for why they do kind of
spread like wildfire. So yeah, that one
would be super exciting.
>> I remember having a I think Dan Arieli
wrote a book about conspiracy theories.
I think he got sort of mixed up in one.
And I remember that there was some
research they found showing that
actually AI is quite good at at
debunking conspiracy theories or
changing the minds of conspiracy
theorists if that makes sense. So it was
something there was some I I I'll have
to look up the exact research but it was
something around the fact that it's kind
of this this external entity
um and and something around the trust to
do with that as well. So it's uh yeah it
would be fascinating to hear her talk um
that would be brilliant. And then there
was another one. We we made a course a
while ago with Mark Balden who I think
you know as well. Brilliant body um
language.
>> Yeah. Yeah. And he and you've got Adrien
Carter. She's she's also absolutely
fantastic as well this this year. Um and
I think as we as as we sort of have some
slight doubts around AI when we see
people we we want to yeah you sort of
trust in them becomes more and more
important in a way and the body language
side of things must be yeah you know
brilliant one to learn more about uh do
you have a rough idea of some of the
things he's going to be exploring?
>> Oh it's super interesting. Yeah, because
we all know, don't we, kind of 93% of
body language is non-verbal and 7% is
verbal. And she talks a lot about how
the body talks first. How, especially
when it comes to trust, the body will be
will be will be dictating to others
whether you're trustworthy or not. So,
she's going to kind of unpick some of
those areas um that can make you more
trustworthy or or kind of stop you doing
things that make you unfairly look less
trustworthy. And um and some of them are
really simple that that we all do all
the time. So, she's going to come up and
um and tell us all about that. And
she's, you know, big Tik Tok star. She's
got, you know, that that really
interesting huge following. And she gets
kind of tapped up on the train when
she's coming down for kind of more tips.
And so, so I'm pretty sure she's going
to be mobbed on the day because, like
you say, when we show up in the real
world, we we all want to know what we're
unconsciously saying, what our body is
saying on our behalf. And so, being a
bit more conscious about that, I think,
is going to be going to be great for
everyone.
>> It's a brilliant one. I mean, yeah,
mirroring is a is a good one, isn't it?
You sort of if you want to gain trust,
just mirror the the roughly what what
the other person's doing and they'll
they'll instinctively trust you a little
bit more.
>> Yeah.
>> Is it is um is it sort of a subset of
behavioral science in a way, body
language, or is it is it just something
that's related and a separate thing? I
would say that where where when we say
behavioral science we mean kind of any
study of human behavior and I think
there some purists there was um what
would kind of say behavioral science
specific subsection of something but for
the for the of accessibility to to
people that make a real difference in
the world we're more than happy to say
any anyone who studies or looks at or
changes human behavior is kind of
welcome at Nudgetock to kind of show us
more about how to do that. Do you think
that I mean also you you were there
literally from the start when behavioral
you helped start the whole division for
for for Oglev way back in the day. Has
it got easier? Is it now sort of I would
imagine you spent many years just
explaining what the term meant to people
and now is it is it something that that
you find people are coming to you more
with or is it still something where you
have to there's an expla explanation job
up?
>> I mean there's been some awesome people
who have helped us start the practice in
the beginning. JZ Groom, Sant Tatum, all
you know, lots of great but um it
definitely has it definitely has evolved
over the past 14 years. Yeah. So I think
and it's still different in different
countries and different industries which
is quite interesting. So you kind of you
never know what room you're walking into
before you're in it. Um but no, some
people there are there are the people
that are still not heard about
behavioral science. There are people
that have read the books but not
applied. And then there are people that
have tried it several times and and and
have have a view either kind of it's
fantastic or it didn't quite work for me
uh the first time. And then and then
what we're finding I think what we're
really finding now now is that that it's
really picking up amongst senior
management who are seeing it as a uh a
new lens to apply to their stickiest
challenges and and that's been really
refreshing. I think the big change over
the past three years is we've never had
more kind of seuite clients saying to us
I would like to bring in the way you
think and it's quite hard to bring in
the way that a team thinks the way that
a capability thinks and um but I think
the biggest unlock has been that um you
know we believe that behavioral science
is often the missing seat the table but
it should rarely be the only seat the
table like the magic is in in bringing
it in combination with lots of other
great skill sets. It's not really a
thing that you can kind of wield by
itself. Nudgetock's a great day of
going, let's all look through this lens.
You know, trust, what's that? Well,
let's see what a social psychologist
would say about trust. Let's see what an
evolutionary psychologist say about
trust. Let's see how by looking in all
these different ways that we can would
reveal something. But the way that we
apply it would always be in combination
with lots of other other people. So, I
think that kind of more mature approach
of kind of like joining hands with lots
of great disciplines to apply is is a
big unlock. And then there's just been a
we just gone up a maturity curve when it
comes to kind of senior clients really
going you know and the people that can
really make a change to an organization
really really say okay we need to we
need to we need to start with these
three things and then and then we we go
from there. So yeah that that's been the
big and where does it go next I don't
know but um but I think it's going to be
about being more embedded into into the
dayto-day.
Yeah, it makes a lot of sense to me and
I remember reading I actually don't know
whether it's true but I remember reading
it maybe it is that um that that back in
the in the early days of advertising
psychologists and behavioral scientists
were were actually kind of almost more
common and then there was just a period
where they kind of seem to have
disappeared and now I think particularly
in today's world it's becoming more
important than ever before. So bravo and
I I' I'd love that particularly with
your division at Ogleby, you always
share these these papers each year on on
the kind of the the successes but also
your failures and very few companies do
that. You share share what didn't work.
I've always massively admired that and I
hope that Ogleby appreciate that from
you as well. It must be a great a great
way to to to get to sort of ladder up in
in priority. I think advertising in
general has struggled with that a bit in
recent years. So being able to approach
it from that kind of behavioral science
view must must open up some wonderful
doors. I do agree like humility is is
the biggest way to drive um teamwork
because if you come in and you say I'm
this behavioral scientist who knows more
about this than you do, it's surprising
how unwelcome you are in that room. But
if you sell to to say we have some
additional lodge, we see things
differently. You see things differently.
Let's see what we can do together. It's
amazing how kind of far you get in kind
of large organizations like within your
own and and and more more broadly. Um so
yeah, absolutely. I think I think that
behavioral sciences has evolved to kind
of get to that level and now it's about
now it's about going what are the we're
lucky that we've done 10,000 projects.
So we've been going for 14 years. We're
on a thousand projects. And that allows
you, I think, to talk about um where
your impact was was massive and where
the impact was marginal with more
confidence if you've only done 10 cases
and you know, you can't really talk
about small effects. But that that's
what that's what the reality is of of
everybody knows of doing testing in the
real world of sending messages out to
customers and seeing what you get back.
It's it's always going to be you're
gonna get if you test 10 things, you're
going to get two standouts, two
failures, and then eight kind of eight
six in the middle that um that are going
to not teach you much. And but it's
looking for those extremes that the
biggest learnings and that whether
that's the biggest failings or the
biggest wins.
>> I want I mean the conference in in my
mind that it's it's grown in step with
with how you you've grown as a as a
division. It's it's amazing the quality
of the people that you're getting here.
I mean that that it's kind of a a dream
list this year in my head of of who you
would want and then in that that you
were talking about getting access to
seauite people. These are all huge
globally famous people that I think if
you tried to put this on 10 years ago
it wouldn't it would be a bit more
difficult to get them or probably
impossible. Um but now it's it it's
amazing. How how do you h how do you get
access to some of these people? Is it
sort of a total higgledy piggledy mix or
is it just been lucky that it's it's
grown in a nice way?
>> It's it's I cannot tell you like how
proud we are of of how it's grown over
14 years. Like it is.
>> So you should be.
>> Thank you. I and and the the interesting
mix of people that we get. I mean, you
know, Rory has an amazing contact list.
Um and and we we we pick a theme very
early on. We rest our brains on it. We
don't panic. with panic a bit, but we we
try just to kind of do it do it slowly
and see who we meet and um and all the
experiences that that come along. And
then and then slowly and surely like if
you rest if you rest your brain on it
enough interesting diverse different
people come along people you wouldn't
expect to to give you an insight on
trust like pe what we we really want
nudge talk to be not the YouTube talk
that you would have searched for but the
what once you've watched it you're so
glad you did. Um, and I think that's
kind of the promise, which is it's not
it's not the it's not the expectation
that you would have from a marketing
conference, but for some reason it gives
you, you know, more more power and
energy to do what you do uh afterwards.
And so, you know, we'll have Leah Brown
who's um an expert in repair. So, she
goes into boardrooms and has been into
many boardrooms and when trust goes
wrong, when it fails and it's gone, but
the business depends on it, she can come
in and to help fix it. She's kind of an
ex lawyer. um and she just does an
amazing amazing job there. We've got
Katherine Templar Lewis who's a um human
scientist and she again a neuroscientist
looks at um when do you trust your gut?
Really important question that that
again might not be kind of um a media
channel you need to look into, but it's
a skill that you might need. Turns out
the answer kind of is when you're
feeling anxious, don't trust your gut.
If you're not feeling anxious, your
gut's probably got quite a clear view.
So, you know, watch her talk for kind of
far more far more insights than that.
And then we've got Professor Michael
Matthew Krishna who's who's this kind of
huge expert on um where did trust come
from? Why does it exist? Why is it this
kind of invisible force in society that
helped us to survive? He's going to kind
of tra look at the history of trust to
kind of help us figure out what's going
on in the present. So, um, and and I
don't know whether it was this
recording, Chris, or the previous
recording, but I need to make sure I I
me mention her, which is Dr. Eliza
Philby, historian, amazing speaker, and
um, you'll see her on the day. and she's
going to talk about she's got lots of
interesting data about how the different
generations trust differently not not
you know lazy stereotypes about about um
different cohorts of people but kind of
actual data about that's based in
because of the context in which they
were brought up in why they might trust
their boss less and trust their family
more for example and I think that's
going to teach people a lot and help us
see how we think about generations quite
differently so you can see there's all
these different kind of weird hidden
wonderful ways into into the topic of
trust issues. Um and so by the end of it
I think people will be there 17 sessions
in the day and and that's without
surprise ones as well along the way. So
people will be exhausted um you know and
they can obviously watch on the live
stream as we said earlier but um they'll
be exhausted but also can watch the
festival back afterwards as well. So
last year we had over a million people
watch the content back which is amazing.
>> Wow. Um, so, um, and this year, I'm not
going to say what the surprise is, but
we've been doing something with somebody
since the start of the year to seed a
thought into the into the world.
>> Wow. Wow. Okay. Intrigued. Intrigued. I
think the the beauty about Nudto is
whenever I go to it, the the you kind of
it sets you up for thoughts and ideas
for the whole year ahead. I mean it it
it's there are so many little nuggets of
of information. I mean if if you if you
haven't been to N talk before, you must
must must go. And if you don't trust us
for whatever reason, just go on to
YouTube and look at any of the the past
talks. They really are phenomenal. So
highly highly recommend you go and and
uh is there a surprise Dan Bennett talk
uh in there as well or is it you're
you're MCing as usual? I hope
>> MCing. No surprise talk. Um but you know
available for birthdays if anyone needs
one. Yeah.
>> If anyone is uh running a conference and
you want the most incredible behavioral
science teacher um or talker speaker
that's the one. Can't speak English. Um
[laughter] chat with Dan. He is
absolutely brilliant. Um Dan I I uh I
know you got to dash another meeting but
um loads of love. I really appreciate
you. I appreciate your time. Um can't
wait to uh to hopefully see you at
Nudgetock. And um yeah, [music] thank
you so so much for for taking time to
chat with us. Really really appreciate
you as always. You're amazing.
>> Thanks for having us on the show, Chris.
Been a pleasure.
>> Lots of love.
>> See you.
>> We hope you enjoyed listening to this 42
Courses podcast. If you did, please like
and share. Uh any comments are also very
very welcome. And of course, if you want
to learn more about us, visit our
website at 42courses.com.
Thanks again.