Video summary
The SOAS Clearing Hotline is set to open at 8:00 a.m. on Thursday, August 13th, with a dedicated team of staff and student volunteers ready to assist prospective students with their undergraduate options for September 2026. The primary purpose of this service is to provide guidance and support to individuals who may feel anxious about the clearing process, ensuring that callers are walked through every step with confidence. By offering a direct line of communication, the hotline aims to demystify the application procedure and help students find suitable programs that still have available spaces.
When a call is placed, the team will begin by gathering essential information regarding the caller's subjects of interest and their confirmed academic results. This initial data allows them to verify whether the applicant meets the entry requirements for any courses with remaining spots. Callers are advised to have their grades, preferred course choices, and UCAS number readily available to facilitate a quick and efficient interaction. If the provided grades align with the criteria for a chosen program, the staff will proceed to ask additional questions to collect all necessary details required to complete the clearing application.
Once the information is gathered, it is forwarded to the SOAS admissions team for a thorough review. The admissions team will assess the application, follow up if any documents or details are missing, and strive to provide a decision as soon as possible. Because the final communication regarding the outcome of the application will be sent via email, it is crucial for students to double-check the email address they provide during the call to ensure they do not miss important updates. For those seeking further details about the clearing process or the full range of degrees offered, the SOAS website serves as a comprehensive resource containing all relevant information.
Read the full video transcript
The SOAS Clearing Hotline [music] opens
at 8:00 a.m. on Thursday, the 13th of
August. Our friendly team of staff and
student [music] volunteers will be ready
to talk you through the undergraduate
options for September 2026. [music]
If you're anxious about calling, don't
worry.
We will be there to guide you through
it. When you call,
>> [music]
>> we'll ask about your subjects of
interest and your confirmed results, so
we can check [music] whether you meet
the requirements for any programs with
remaining spaces.
Make sure to have this information ready
so that we can help [music] you as
quickly as possible. Your grades, choice
of course, and your UCAS number. If your
grades match your chosen program, our
team will ask you a few more questions
to capture [music] everything needed for
your clearing application. We'll then
pass this on to the SOAS admissions
team, who'll review [music] it,
follow up if anything's missing, and get
back to you with a decision as soon as
they can.
>> [music]
>> Because we follow up by email, please
double-check the email address you give
us. You can find more information about
clearing [music] and all the degrees on
offer on the SOAS website. Good luck
with your application.