Video summary
The video features Marcus Cedro, a nationally registered emergency medical technician (EMT) based in the San Francisco Bay Area, who shares his personal journey and insights into the EMS profession. He defines an EMT as a specialist in basic life support, focusing on hands-on care such as CPR, bleeding control, and fracture immobilization using minimal equipment. A key distinction he makes is between EMTs and paramedics; while both work together on ambulances, paramedics are trained in advanced life support procedures like intubation, administering narcotics, and performing needle decompressions, whereas EMTs primarily assist with these advanced tasks or operate independently within their own scope of practice.
Becoming an EMT is a straightforward process that begins at age 18 with a high school diploma or GED and a Basic Life Support provider card. Candidates then enroll in a course involving approximately 200 hours of classroom training covering lectures, textbook reading, and practical skills like trauma management and airway insertion. Crucially, the program includes 24 hours of ride-alongs where students shadow active crews to experience real-world scenarios before taking the national exam. Marcus emphasizes that these ride-alongs are invaluable for gaining confidence and understanding the impact of their work, such as witnessing a patient regain a pulse during resuscitation. Upon passing the exam and completing additional online certifications regarding hazmat and mass casualty events, individuals become licensed EMTs nationwide.
The career offers diverse pathways beyond the high-stress 911 emergency response that many imagine, allowing professionals to choose their desired level of adrenaline and activity. Marcus highlights roles in facility transport, where patients are moved between hospitals or discharged home in a more scheduled environment, offering better work-life balance. Other opportunities include sports standby events at concerts or games, search and rescue teams in national parks, SWAT medic positions, firefighting (which requires EMT certification), and flight medic duties involving helicopter transfers. He also notes that while 911 shifts can be grueling with unpredictable hours, facility transports provide a structured setting where one can still interact with complex medical cases without the constant rush of emergency calls.
Beyond the clinical skills, Marcus stresses that the most rewarding aspects of being an EMT involve deep human connection and empathy. He describes the unique privilege of entering a patient's home during their worst moments, whether it is assisting in an emergency birth, providing comfort to hospice patients at the end of life, or simply talking to someone having an anxiety attack. The job demands significant physical strength for lifting patients up stairs and mental resilience to handle traumatic events, but it also fosters strong bonds with coworkers who become family through shared experiences. Ultimately, Marcus concludes that empathy is the most critical quality for success, as it allows providers to support both their patients and themselves while trusting in a team dynamic that ensures no one faces an emergency alone.
Read the full video transcript
Hi all,
my name is Marcus. Uh, let me share
these slides really fast.
So, a little brief introduction about
myself. My name is Marcus Cedro. I'm a
nationally registered emergency medical
technician and I've been serving San
Francisco and more so the entire Bay
Area for the last three years. First
off, thank you all for coming. Um, it
really does mean a lot to me that so
many of you uh took time out of your day
to come to this event and show interest
in my career and my personal
experiences. In addition to that, I know
that we're a pretty small group and so I
invite you to make this as collaborative
and intimate as you feel comfortable.
So, if any point during this
presentation you have questions or any
top points of interest that you want to
talk about, feel free to uh unmute and
ask your questions or even if you're not
comfortable doing that, just leaving a
little text in the comment section and
I'll be sure to get to that. But yeah,
here is um what being an EMT is like and
how to become one. So, first off, what
is an EMT? EMT stands for emergency
medical technician and the very textbook
definition is that we are specialized in
emergency care and transport of the sick
and injured operating within the basic
life support scope of practice. So basic
life support basically encompasses all
forms of emergency medical care that can
be done without any real special
equipment things that can be done with
mostly your hands. So, think of things
like CPR. Think of things like fracture
immobilization. Think of things like
stopping a bleed. These are all very
life-threatening ailments, but they can
all be easily stopped, prevented, and
treated with very handson skills with
very minimal special equipment.
So, another thing that's really often
brought up is EMTs are oftentimes
confused with paramedics because both
EMTs and paramedics are present on the
ambulance. Um, so just a quick
disclaimer, EMTs and paramedics are
different. Uh, even though they do work
in tandem, as I've said before, EMTs are
specialized in basic life support. So,
think of just hands-on emergent care,
while paramedics are trained in advanced
life support. This is a higher scope of
practice, which gives them access to
advanced airways, um, narcotics such as
fentinyl, morphine, as well as some
crazier procedures. Um, some that come
to my mind are intraosius access. So,
think of like needle going straight into
the bone to deliver medication, needle
decompressions, which is when a
collapsed lung needs to um be
reressurized. So, they put a literal
needle through the lungs. A lot of these
crazier things a paramedic is able to
do. Um, so like I said, EMTs have their
own scope of practice within the basic
life support system, but when they work
in tandem with a paramedic, they take on
more of an assistant role. So even
though an EMT can work independently,
when they're paired with a paramedic,
they're able to assist in these more
advanced procedures, like I said, with
special narcotics such as fentinyl,
morphine. Um, they can assist in
intubations, and they can assist with
EKGs, which are the little heart monitor
things.
So, to become an EMT, it's surprisingly
very straightforward. Um, I got my EMT
license at 19 years old, which is about
three years ago. And I first became an
EMT because one of my friends had
actually got his EMT license right out
of high school. And this was such a
surprise to me because in my head, um,
being an EMT was such a big career
decision. To see someone so young
achieve it was just crazy to me because
I I didn't know it was possible for
someone that age. Well, the only
prerequisites to become an EMT are you
must be 18 years old. You must possess a
high school diploma or GED equivalent
and have a AHA approved basic life
support provider card, which basically
just teaches you basic CPR and some
basic choking relief. Uh once you meet
these prerequisites, you enroll in an
EMT course. There are a bunch of EMT
courses, especially in the city. Uh CCSF
comes to mind. They offer a free
semesterl long EMT program. um or SF
residents and most EMT courses have
around 200 hours of didactic
in-classroom training which involves
like lectures um textbook readings along
with hands-on skills practice where you
practice um trauma management where you
practice bleeding control where you
practice CPR and a lot of these hands-on
skills. Um in addition to this EMT
course and classroom training, you also
have 24 hours of ride alongs. So, in
your education, you will actually have
the opportunity to
ride along and shadow a 911 crew. And
during those 24 hours, you actually get
to experience what it's like to work on
the ambulance without quite having your
license yet. And it's a really great
opportunity because it's such it's so
low commitment because you haven't
applied for a job yet. You haven't
committed to um taking the national exam
or anything like that. And so you really
get a very good taste of what it's like
to work in EMS without actually being an
EMS yet. And it's really fun because
depending on the paramedic and the EMTs
you work with, they allow you to really
get as hands-on as you are comfortable
with. My first time uh being a ride
along on a 911 shift, my paramedic had
actually allowed me to perform CPR on an
active cardiac arrest. And that was an
opportunity that was like so foreign and
new to me because I was still in school.
I was still in training. And to be
placed in a situation where it's like,
wow, what I'm doing is actually making a
difference in this person's life. And
watching a full resuscitation happen and
watching uh a pulseless patient regain a
pulse was such an amazing experience.
And to have all of that as just a
student was really impactful.
And yeah, so those I think I really do
believe those ride alongs during your
EMT program are one of the most valuable
experiences you'll have in your
education. Once you've completed your
ride along practice and your dactic
training, there is a national exam. This
national exam is about 70 to 120
questions. And once you pass your course
and pass this national exam, you will
receive your NRMT, which is basically
your certificate or your lensure that
says that you are licensed to be an EMT
nationwide.
Once you have that NRM, there's some
additional certifications that a lot of
companies ask for before they hire you.
This is more things like uh hazmat
precautions, um understanding weapons of
mass destruction, understanding instant
command systems during like mass
casualty events, so like triage. And
these are all just little online courses
that you can just slideshow your way
through.
And then once you have all of these
requisites, so getting your
prerequisites in terms of getting your
provider card, uh completing your EMT
course, completing your ride alongs, and
then completing that national exam,
you're now able to apply for EMT
positions. And contrary to popular
belief, there are actually a many
different types of EMT roles. Um I think
the very the most common EMT role that
comes to mind is 911. That's what people
think of when they see an EMT. They
think of a 911 ambulance. Someone
responding to these crazy crazy
emergencies, this very like high
um high adrenaline, high stress
environment. But that's not always the
case. Um what I like to tell people um
when they're considering being an EMT is
that you can really choose your stress
level. You can choose how out there and
how active you want to be. Um I think
the next slide demonstrates that.
Um
I may be mistaken but I think I know it
comes up later.
So um I we talked about earlier about
the EMT scope of practice and what's it
incorporated in basic life support and
what's incorporated in your EMT training
the classroom. And so here's a quick
little preview of all the things that an
EMT is trained to do. And for those of
you who are considering the career, this
is what one of the subjects that you
will be studying. So we because we are
working in emergency medicine especially
um in the field. So responding to
people's houses, responding to schools,
responding to parks, basically any
public event, we are trained to respond
to a very wide array of emergencies.
This includes respiratory emergencies.
Um, so in cases where someone can't
breathe, we've trained to insert
uh they're called LMAs, lendable mask
airways. So little plastic tubes that
sit right above the throat. And this
allows us to ventilate the lungs and
give oxygen to patients who are unable
to ventilate themselves. We're also
trained to give oxygen therapy, which is
basically just administering high flow
oxygen at desired levels. We're also
trained in trial management. So, this
could be sports injuries in terms of
just like
um bracing an ankle, a sprained ankle,
or it just can be something more serious
and thinking of like car crash with
crush injuries or maybe maybe blood loss
from a traumatic injury and closing that
wound or perhaps even
uh spinal precautions. If you're in a
very traumatic accident and you have
spinal potential spinal damage or
potential
um
neck injuries, you're trained to
stabilize those parts of the body to
prevent further injury.
We're also trained in emergent care. So,
think of things like CPR in the event of
a cardiac arrest or think of things such
as using the AED defibrillator pads, the
the little shocky pads that they use in
like Grace's anatomy. Um we're also
trained in vitals assessment. So just
understand how to take vitals and also
what the numbers mean. So basic things
like blood pressures, blood sugars,
heart rates, temperatures, things of
that nature. And we also have a a
handful of narcotics that we're allowed
to administer or a handful of
medications we're allowed to administer.
Some some really important ones that
come to mind are albuterol. Albuterol is
used in asthmatic attacks to open up the
airways. Epinephrine, we use that in
allergic reactions.
Nlloxxone is a for opiate overdoses and
then nitroglycerin is used to alleviate
a lot of chest pain.
And one of the ones that we're also
trained on but comes very rarely
something I've never experienced myself
is also child birth. Um because we are
working in EMS which is emergency care.
An emergency could really be anything.
One of those emergencies could be an
emergent child birth where the mother is
unable to make it to the hospital in
time. Um, so we are trained to deliver a
live birth if the deliver if the baby's
position in a normal position. Um, so
I've actually had a few co-workers who I
don't know if I want to say pleasure
because truthfully it scares me a little
bit, but they've been able to give live
births in the field and it is such an
crazy experience just hearing their
stories and
I can't even imagine the guts they have
to just watch that happen because that's
terrifying to me. [sighs and gasps]
But yeah, child birth. Um,
so now that we've talked about what it
takes to be an EMT and what EMTs are
able to do, um, I'll get more into why
you would want to consider being an EMT.
Aside from the obvious answer of wanting
to work in emergency in the emergency
field and as a first responder, um, not
everyone is here for life. Most EMTs
actually don't stay on the ambulance
forever.
uh a lot of people such as myself are
using EMS as a stepping stone for u
future healthc care goals.
Um because you're working in the field
and you have a lot of hands-on
experience with patients, other
providers such as doctors, nurses,
paramedics in the field, you are given a
lot of hands-on experience. You really
get to see what a sick person looks like
and
how to treat it. And I think EMT is
really valuable in that sense because as
opposed to a lot of other health care or
entry- level healthcare positions such
as medical assistants or nursing
assistants for example, EMTs actually
have a lot of autonomy over patient
care. They they're able to dictate which
hospital is best for the patient.
They're able to withhold or administer
various medications to improve patient
outcomes. they're able to talk to
patients directly and really make these
important decisions that not a lot of
entry- levelvel providers are able to
make. Um because of that I feel like
EMTs who pursue higher degrees such as
nursing, such as physician assistant,
such as doctor, they really gain a high
level of understanding of the field, but
also a lot of confidence because to work
in emergency care and to work on an
ambulance and to be a solo provider, it
really does teach you how to trust
yourself. And aside from just getting
clinical hours for your resume, I think
that is a huge huge huge um benefit. And
it really is something to talk about
when you go to these interviews to be an
MD or to be a nurse. And I think it
really does separate providers because
it it teaches you how to be
the solo person on scene. It teaches you
to trust yourself. And I think that's a
very invaluable skill.
So here are some of the examples of the
various um
the various faculties of EMTs that can
happen. So on the right side here um is
an example of a 911 emergency shift. So
this is what people typically think of
when they think of an EMT working on 911
system responding to 911 calls. As you
can see here, I'm smiling in every other
picture. In the 911 picture, I am quite
tired. So, this is really what I mean by
you can pick your level of hard and you
can pick the level of stress you're
willing to put up with. Typically, 911
shifts last about 12 hours. Um, so an
example would be working from 7:00 a.m.
to 7:00 p.m. or maybe the opposite 700
p.m. to 7 a.m. And during that call,
you're posted at a random location. So
for example, if I'm thinking about San
Francisco, a common posting spot would
be like post in Larkin and you're there
and any 911 call that comes in your
vicinity you respond to. So 911 can be
very demanding in that sense because
um you're kind of stuck in one location
and your days are very variable. It's
very
whatever happens you just have to catch.
Um, and that's really difficult for some
people, especially people who are in
school and studying like I was. Um, I
was an EMT all throughout college. So, I
needed some sort of work life balance,
which is why 911 was never a full-time
career for me. Um, at least while I was
in college, more so, I spent a lot more
time doing what's called inner facility
work. So, that's what you see on the
left side. in a facility work is a lot
more um draws a lot more work life
balance because as opposed to just
typical 911 emergency, you're in a more
scheduled environment. You're in a more
controlled environment. And when you're
performing in facility transports,
you're really just moving sick patients
from one hospital to another hospital or
maybe from hospital being discharged to
home or maybe hospital to a specialized
surgical center. So, you're still
interacting with sick patients. You're
still interacting with um these really
crazy and interesting medical diagnosis,
but it's a lot more structured because
since they're coming from a hospital, um
these patients are typically stable and
since the hospital transport is very
scheduled, when you bring them to the
next facility, they're typically ready
for you. there's not a rush or stress
that comes in as opposed to like you're
barging into the ER and you're saying
hey I have a sick patient where do I put
him in in transport a lot of things are
scheduled and that provides a really
good work life balance which is why I
was able to stick through it all
throughout college um yeah in this
picture for example looking at this IF
picture I'm wearing our bunny suit
because we had what's called a donor
call so this is a donor call is when you
have a patient who has recently expired
and they are certified as a organ donor.
And so during this call, we brought them
straight to the surgical site where we
were able to not only like assist in the
organ procurement but also watch the
surgeons work which as a student and as
a aspiring
um
as someone who's aspiring for higher
things in healthcare that was a very
valuable experience. Another fun thing
you can do as an EMT sports standby
events. So, in this picture, I'm working
the Berkeley football games. Um, and
these are really fun events because
it gets gives you a break outside of the
ambulance. So, you can be an EMT for
concerts, you can be an EMT for sports
games, for
company conferences. A lot of cool
opportunities lie there. Um, some fun
ones for me, I was able to see Via
Doobie. I was be able to be her EMT. I
was able to see Anderson Pack. Uh,
I don't know how popular these guys are
for you, but I scheduled to see to be an
EMT for the Sacred Souls and Jack
Johnson this coming week. So, those are
all very exciting things. And you get a
free show out of it. You get a free
concert out of it, but you also get to
be a part of the crowd. And you get to
see the crowd from a different
perspective. Um,
not every shift is crazy. Sometimes
you're just picking up drunk people
who've fallen down. Sometimes you're
um helping people who got into a fight.
Sometimes you're helping an elderly
person who just fell down the stairs.
Sometimes you're dealing with an
unexpected overdose. And so you're still
really seeing all these um interesting
patient demographics, but you have the
luxury of having a show.
So, some other additional EMT pathways
that exist that I haven't really had the
opportunity to explore are uh one that
really sticks out to me, search and
rescue. So, there's a lot of national
parks out there. Yusdi comes to mind
where they request for EMT level
providers or higher to serve on search
and rescue teams. So, a lot of these
search and rescue teams are volunteer
based, but I know a lot of our national
parks will offer you free lodging and
housing if you serve as a volunteer u
over the summer as search and rescue for
their park. Another uh pathway could be
a SWAT medic. This one is honestly kind
of crazy to me. So when the SWAT team is
doing their thing, you're there with
them
and you're not only like holding your
medic bag, but you're also like joining
the squat excursion. So you're in the
midst of the battle or however you want
to say it. So that's really for the peak
of the peak adrenaline junkies out
there. I don't know if I've ever touched
that. Um, another EMT pathway could be
firefighting. Um, most people don't know
this, but all firefighters are
nationally registered EMTs. In order to
become a firefighter, you have to be an
EMT first. So, a lot of the EMTs I work
with currently are aspiring firefighters
or they're interviewing to be a
firefighter somewhere along that
process. Uh, additionally to that, you
could also be a fire paramedic. So, if
you love being an EMT, you love the
medicine aspect, but you also love being
a firefighter, you can merge the two and
become a fire paramedic on the fire
truck and have that advanced life
support scope of practice at the fire
scene, which can be a really rewarding
thing because those are two very high
level professions all at once. Um,
another career that I've been able to
witness but not really partake in is
being a flight medic. So I'm specialized
in ground transport. So I've
typically just driving the ambulance. Um
and so something that will happen oftent
times is
a flight crew will come in bringing a
patient from super far away and for
example they need to go to UCSF because
UCSF has all this specialized medical
care or maybe Stanford and this patient
has gone super far away to receive this
very specialized care. And so me on the
ground ambulance will meet the flight
medic and their crew as the helicopter
touches down and then we'll transfer
them from the helicopter to the ground
ambulance and now we're going to the
hospital. Um yeah, and flight medics
don't only do just like little transfers
like that, but they also respond to
emergency calls. So for example, we
talked about search and rescue. If
you're stuck in the middle of nowhere
and a ground ambulance simply can't
reach you, they will send a flight medic
out on a helicopter to find you. Um,
which I think is super cool. Very crazy.
Um, that would be a fun thing to do. I
don't know if I'm going to get there,
but that's really interesting to me.
Yeah. So, um, before I end my spiel and
open it up to questions and
conversations, I want to leave you guys
with a quote from my chief Santos, who
was my training officer when I first
became an EMT. And the thing he told me
right before I graduated was, "Never
forget that when you walk into someone's
home, you may be stepping into the worst
day of their life." And this really
stuck with me. And I think this is a big
reason of why I think being an EMT is so
impactful to me and why I love my career
so much is because unlike every other
health care provider, you are the only
one who's ever going to step into their
home. Um, you're the only one who's ever
going to see them in their bed. You're
the only one who's going to see them at
the site of the accident. You're the
only one who's going to see them
um when their family first calls 911.
And that's such an intimate moment. And
I feel like it's such an honor and a
privilege and a pleasure to be able to
be in the room when that happens. Um
because there's something so human about
that. Something that's transcends the
medicine of it all and the healthc care
of it all. It's just a simple humanto
human interaction and being able to see
another human in their time of need and
say like
and just being able to offer help. maybe
you can't fix their problem, but you
tell them you'll try their best. And
there's something really impactful there
that sticks with me. And
that's something I really do hope for
those of you who pursue this career or
are thinking about it experience because
I think it's something that everyone in
healthcare should. But yeah, um thank
you for listening to my presentation.
I'll open up the floor to Angela or
anyone else who wants to ask further
questions or start a conversation. Um,
I'll be here.
>> Hi Marcus, thank you for the
presentation. Uh, so far no questions in
the chat, but I have some questions I am
curious about. Um, what kind of
situations or emergencies do EMTs
usually encounter on the job?
>> Yeah. So, because of the nature of our
work, um, emergency medicine as a field
encounters
basically every facet of medicine. Um,
just off the top of my head, I've
responded to strokes. I've responded to
cardiac arrests that required just full
CPR.
I've responded to car crashes. But I've
also responded to a lot um lower acuity
things. I've had people having anxiety
attacks who just needed someone to talk
to, but they didn't realize that's what
they needed. Or I've had people who've
had nosebleleeds and they freaked out
because they thought it was more serious
than it really was.
Um, I've working a lot I've worked a lot
of Sharks hockey games down here in San
Jose. And while working there, I've
responded to
maybe um a couple broken ankles or a
couple like fractured wrists cuz like
kids will slam into each other on ice.
And I've even seen like some like
comical things like I'll work in my
medic tent during um a sports game and
some concerned mother will bring their
bring their baby to me and they'll say I
think he shoved a popcorn kernel up his
nose. Can you check? And then that'll be
my job. Check if the popcorn kernel is
still in his nose. And so I feel like
EMTs are very infamous for these super
high acuity, super high stressful events
such as like heart attacks or car
crashes or this like crazy gore, but
that's really isn't the everyday. If
anything, that's a very rare occurrence
in my opinion.
>> Thank you for that.
Um I know like in the ex um in the
education part of the presentation you
mentioned ride alongs. Is there are
there ones where if you're not in the
EMT um courses to do ride alongs or is
it strictly only for those who are in
the program?
>> So to be on an a working ambulance you
do need to be associated with a program.
Uh I think that's for liability reasons.
But for people who are looking to gain
access to the field, there are a lot of
volunteer programs that take on um like
one program that comes to mind is Rock
Medicine. So Rock Medicine is a
volunteer organization that takes
volunteers to medically staff um
concerts and sporting events. And the
minimum qualification for that is to
have a CPR card. And once you volunteer,
you get to work under uh an EMT or
higher and you kind of just shadow them
for the whole concert. Um I think that
gives you a pretty good insight into
what EMS looks like and how to respond
to these emergency situations without
actually going through all the formal
training of doing so. So for people
interested but aren't ready to quite
commit to formal training, um check out
those volunteer programs. I think that
would provide a lot of benefit.
Thank you for that. I I didn't know
about that. Um,
what are the most rewarding experiences
you have during your um, current EMT
career?
>> Yeah. Um,
I really have two answers that come to
mind. Um,
one is the more traditional adrenaline
junkie answer where it was my I believe
I was 19 years old, so I was a fresh EMT
and I had witnessed my first cardiac
arrest and I remember performing CPR
and watching the paramedic intubate the
patient, push IV drugs, and then
eventually
transport the patient to the ER where
the physician ision took over care. And
I just remember being in that situation
and not really knowing what was
happening because prior to that
experience, everything I had ever
learned and done was in the classroom.
And so it really did feel like I was
just going through the motions. But then
being in the ER and seeing
um an actual resuscitation occur, like
seeing a flatlined pulse finally regain
its own rhythm on its own was such like
a beautiful experience cuz that was the
first time I ever saw almost like the
fruits of my labor. Just to see like
just like that feeling of looking back
at myself and being like I did that. Um,
of course there was a whole team behind
me, but that feeling of like I was part
of that like what I did made a
difference and that was in terms of my
healthcare journey like such an
impactful moment.
Um, I suppose and then the other memory
that comes to mind something that's more
intimate I suppose is um
I guess just going back to idea of being
there for on someone's worst day. I've
had a lot of patients
um hospice care comes to mind. I think
this is something that not a lot of
people know about, but hospice care or
end of life care
is when someone is on a do not
resuscitate order or do not intubate
order and they're essentially sent home
where they're allowed to pass away at
peace um at their own consent.
And this is a really beautiful
experience because it preserves the
dignity of the patient a lot. It
prevents them from undue suffering of
staying in the hospital longer than they
really want to and allowing them to sort
of pass with dignity which is the a huge
thing in healthcare. And I've had my
fair share of hospice calls mainly
because most of these patients are too
sick to be transported by family or
relatives. So an ambulance is entrusted
with that responsibility and
during those calls there's really
nothing medical to do um because they
are on end of life care and so other
than making this patient comfortable and
talking with them
that is the only real treatment and
those conversations I've had with
patients on end of life care is such a
beautiful and intimate thing because
It's almost like the whole ambulance
knows that this conversation is a
temporary one and we all acknowledge
that and
I don't know to take the time and and
provide space for that dialogue and to
say and just be there and talk to
someone like that's a very fulfilling
experience
and I think something that really does
stick and impact what I do.
>> Wow. Thank you for sharing that.
>> On that note, what kind of personal
qualities or strengths do you think
someone uh that would make someone be a
good fit for it as a EMT?
>> Yeah, I think number one is empathy. Um
I feel like this is something I've been
feeling a lot lately, but empathy
towards your patients, empathy towards
your fellow providers, because being in
medicine can be hard at times. Um,
of course, people don't call an
ambulance if they're healthy, right? And
to have empathy for what these other
people are going through and to also
have empathy for your co-workers as they
sort of take carry that burden with you.
There's a lot of feelings. There's a lot
of emotions happening and
it's really important to hold space for
that.
Um secondly, I'd also say a willingness
to learn
because there are a lot of qualities to
being an EMT that
um come with repetition. So maybe like
confidence and skills and sort that
trusting your medical abilities that
will all come with time and with
repetition.
But
what doesn't come very easily to most
people is a willingness to learn and a
willingness to be okay with making
mistakes and a willingness to accept
criticism from others because at the end
of the day um as an EMT
truthfully you're not very high on the
totem pole and I think some people have
a little ego problem with that but to me
it's a little inspiring because it shows
that look I'm surrounded by these nurses
and these doctors and these paramedics
and all of them know more than me which
means that they can all teach me so much
and to have that mentality I think is
very important because without it it's
very hard to grow not only as a provider
but also just as a person.
>> Thank you for answering that. I guess
how physically and mentally demanding is
this job would you say? Physically
there is a quantifiable number for
physically um
>> as an EMT it is a very
um physical job um because you are in
charge of the transport of the patient.
So this involves things like loading up
the gurnie. So carrying the gurnie up
into the ambulance with the patient on
it. Um in San Francisco we're very
infamous for our hills and our stairs.
So there's often times where you're in a
cramped apartment and you're carrying a
patient uh down those stairs and so you
need you do need to be uh quite
physically able. I forget during my new
hire training there was actually a
um what's the word I'm looking for? A
lift test where you had to be able to
lift a certain amount um to be hired.
And unfortunately, if you did weren't
able to lift that weight, you were um
disqualified from the hiring process. I
believe it was maybe 110 lb squat or
something like that. Some
>> arbitrary number. I can't remember
anymore.
But yeah, um
but the minimum qualifications for
strength aren't isn't too crazy. But I
think a huge another benefit is
when you're responding to a call, you're
never really alone. Um when you're
working 911, you have firefighters with
you, you have cops with you, and if you
are alone uh with EMTs, it's very it's
not hard to call for help. Um there's
always people on the radio when they
will send assistance very easily.
Um
yeah. So, and then I think the other
side of your question was the mental
strength. Is that correct?
>> Yes.
>> Mental strength. Um
yeah, like we said before, um health
care in general, but specifically
emergency care can be very mentally
taxing because you are seeing people on
their worst day and you're seeing people
um
just um in all honesty just suffering,
right? We're suffering mentally to
suffering physically and that can be
very taxing. Um but I think the best for
me to that is again empathy. Um empathy
for yourself, allowing yourself to feel
your emotions and also empathy for
others and allowing others to experience
that emotion with you. Um working these
10 12 hour shifts with co-workers.
It's really interesting to me because
oftent times um these co-workers start
off as strangers. Especially if you pick
up a shift or you're called in on a day
where they're short on staff, you're
going to work with a stranger and
possibly like someone you've never
really met before. But after those 10,
12 hours, you start to feel a connection
because that empathy exists so strongly.
And a lot of my closest friends have
been made on the ambulance just for that
very reason. So yeah, empathy, huge
answer.
>> Sounds really great. Um you talked about
the gurnie and the uh ambulance truck,
but what kind of equipments do EMTs use
regularly?
>> Yeah. So um there are actually different
uh types of ambulances. So like we said
before, basic life support was the word
I kept using. And so basic life support
ambulance is going to be staffed by two
EMTs. Um this is sort of the minimal
staffing or the minimal I'm forgetting
the word um skill level that you can
have on an ambulance. And
>> good afternoon we are having Lego
engineering program in our community
room. This is for the students in second
grade through 8th grade and teens are
also welcome to join us. So this program
takes place every Wednesday 3:30 to
4:30. If you are interested in Lego you
can join this program. Thank you.
>> Apologies, library. [laughter]
Um, but yeah, so on a BLS ambulance, we
have two EMTs.
Um,
we're kind of staffed with everything um
I described earlier. So, you have your
narcotics bags, which uh which has um
aluterol, nitroglycerin, aspirin,
epinephrine, a lot of these sort of more
basic medications. Uh you'll have oxygen
tanks um which are used to provide
oxygen therapies. You'll have the gurnie
obviously to transport the patient.
You'll have
your trauma gear. So this is like
bandages, splints, trauma shears in case
you need to cut clothing. Um and you
also have your backboard equipment. So
like your C-spine collars, um the little
neck braces to go around neck and also
backboards that are used to stabilize a
spinal injury. Spinal Yeah. spinal
injuries. And then as you approach
higher levels of care, so for example,
critical care transport is two EMTs with
a nurse and advanced life support is a
paramedic plus an EMT. On those rigs,
you get a lot more diverse equipment. So
one example would be the addition of a
cardiac monitor. So these monitors
actually able to read the EKG waves of
the heart and virtual impulses. Um
and with that with their higher scope of
practice comes a lot more medications.
Um you get things such as Versed. Um you
get things such as
fentinyl, morphine, ketamine, these more
um I don't want to say dangerous, but
more drugs that require a higher level
provider to administer.
And
we als um yeah and with that higher
scope you also get things such as
intubation tubes. So literal tubes that
are able to go all the way down to the
bronchi of the lungs to provide oxygen.
And you also get um IVs. So drugs that
go directly into the vein or intraosius
needles which go straight to the bone.
And so with higher level providers, you
get to see this like wider way array of
medicine.
>> Oh wow. Okay.
>> Yeah. It's really fun because even
though as an EMT, you're not allowed to
touch a lot of those medications or
administer them on your own, being able
to assist in the process is super
interesting.
>> That is very interesting.
You did talk about transport a lot. Um
where what was the farthest you have
ever transported your uh the patients in
your ambulance? Yeah. So um
on the topic of inner facility
transports um we do a lot of hospital
transfers. So for example if we have a
patient that needs to go to a is already
in the hospital but now needs higher
level of care or maybe vice versa where
they're at the high level facility now
they need a lower level of care or even
they're getting discharged from a
facility and we're just bringing them
back home. If the patient is too sick to
be transported by family and friends in
a car, um an ambulance is entrusted with
that responsibility. And so you can
really go
um my company in particular goes as far
far south as I think LA and as far north
as Oregon. Me personally, I think the
farthest call I have done is from UCSF
Parnasses down to a facility in LA. And
this was for um a home discharge because
a patient had received a specialty
surgery from UCSF and now required um
specialally transport to go back home.
>> That's that's a really long way. Do EMT
hours typically range 9 to5 or is it
longer, shorter?
>> So, it really depends on the company you
work for. Um, typically if you're
working 911, those shifts are 12 hours.
Um, if you're working in a facility
transport like I did primarily, you're
going to be working 10hour shifts.
Um, but you're also subject to potential
overtime. Sometimes
calls uh happen last minute and if the
call happens during the duration of your
shift, you have to see it to completion.
So the off time that you are given on
your schedule isn't always what ends up
happening. For example, when I was
talking about that long-distance call
from San Francisco to LA, I think that
was a 17-hour day because it
incorporated the drive to and fro as
well as managing the patient at
facility, at destination, and in
between. So, um, the days can be
variable.
>> Wow. 17 hours straight. I don't know how
I would be able to do it. Um, so what
does an average day or shift look like
for an EMT? Um, just curious like do you
normally wait until you get calls to do
it or is it like pre-arranged?
>> Yeah. So, um, I can describe the day I
had today actually. Uh, I was working
today from 4:00 a.m. to 2:00 p.m. And
the typical day starts with you clock in
and you check out the rig. So, you make
sure all your medications are present
and not expired. You make sure all your
equipment is working. So, like your AED
pads, your blood pressure cups, all of
those things are in working order. Your
oxygen tanks are full. And once your rig
is fully stopped and ready for service,
you call into our dispatch and you say,
"Hey, um, this is unit whatever whatever
uh on ambulance XYZ and on board we have
EMTs Marcus and Marcus and Marcus." And
from there, they'll post you at a
location and say, "Hey, post at this
location." And you essentially just post
wherever they tell you to post until a
call arrives. And there are some days
where you can just be, for example,
you're just at the park for hours
because there's no call. Or it could be
immediate back to back to back where
they have something waiting for you and
you're just going. So it's really hard
to give a average dayto-day just because
the experience is so variable. But
oftent times there is a lot of downtime
in between calls which allows for a lot
of personal rest and for a lot of
students like myself time to study.
Wow, that sounds really interesting
though since the days are like solely
different uh dayto day. [gasps]
>> Never boring. Yeah. [laughter]
>> Um I don't see any other questions
um in the chat or in the Q&A. So if
anyone has questions, feel free to raise
your hand. Um
I only have one last question.
is that how do you stay calm in a high
pressure scenario? I know you mentioned
you had
um
dealt with like a car crash. Is that I
would assume that's like a high pressure
scenario. I'm just wondering how do you
would keep calm in that situation?
>> Yeah. Um I will say there's not really a
straightforward answer that I can think
of because so many people respond to
stress differently. Um, and I understand
that my stress response isn't a very
typical one. Um, for me personally,
um, I've thought about being in a
healthcare for my entire life
>> and being an EMT was such a big goal to
me that and I studied so much and I
trained so much. So that when an
opportunity for me to actually use my
skills finally arrived, I found myself
quite excited.
um which is a very which is not a
traditional response that most people
would have especially most lay people
who aren't in the field. I don't think
they respond that way but for me
personally that really is how I felt. Um
I felt like it was an opportunity to
show myself um like look how hard you've
worked, look how hard you've studied,
how hard you've trained, look how far
you've come. And that's really how I
viewed those opportunities.
Um, but I will say that stress is real
and fear is real. And I think a way I've
coped with sort of scary situations
where maybe I'm with a patient and I'm
seeing them deteriorate and I'm thinking
to myself, wow, this is beyond my
control or this is beyond my pay grade
is sort of acknowledging that and
saying, hey, I can't handle this, but I
know who can. And that person could be a
paramedic um on an ALS rig that you call
for backup or that person could be the
physician at the ER. And so having that
trust in your co-workers and your
partners and your f healthcare
providers, knowing that
they um knowing that if I can't do it,
they can is a is a very comforting fact
because it shows that you're not really
alone
um in that emergency. It really is a
team effort.
Yeah, that's thank you for that answer.
Well, there's no other questions and we
are a little bit early, but I think we
can end the presentation
um right now if no one else has any
other questions, but I'd like to thank
Marcus for coming and sharing about what
it's like to be a EMT. Um it's a very
interesting profession to say because I
always see ambulance in and about um in
our daily lives. So, I always wonder
what it's like for someone who is
driving that vehicle um and what what
it's like actually. Um thank you for
sharing your knowledge on what it's like
to be EMT. Um I like to thank everyone
for showing up and uh participating.
Hope you found this presentation
informative and helpful to you guys.
I'll be sending out a uh recording link
as well as a survey. Uh if you guys
could fill out that survey, that would
be great. Any feedback uh can help us
improve in our programming. And with
that, good luck everyone and I hope you
enjoy the rest of your day. And thank
you again, Marcus, um, for coming by
after your shift.
>> Thank you so much. I hope to see you
soon in person.
>> Yep. Bye everyone. Bye.